office manager Jobs - Riyadh Saudi
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<p><b>Site Admin</b></p><p><br></p><p><b>Location:</b> Rumah Site, Riyadh Region, Saudi Arabia</p><p><br></p><p><b>Job Summary</b></p><p>The Site Administrator is responsible for providing comprehensive administrative and logistical support to project operations at the site. The role ensures smooth coordination of personnel, visitors, subcontractors, inspections, documentation, transportation, accommodation, security communications, and general site administration activities to support efficient project execution.</p><p><br></p><p><b>Key Responsibilities</b></p><p><b>Site Administration & Coordination</b></p><ul><li>Coordinate administrative activities to support daily site operations.</li><li>Act as the primary point of contact for administrative matters between the project site, client representatives, vendors, subcontractors, and company personnel.</li><li>Assist in coordinating scheduled inspections and related site activities.</li><li>Support technical advisors and project teams with administrative requirements and site-related requests.</li><li>Maintain accurate records, logs, and project documentation.</li></ul><p><br></p><p><b>Mobilization & Demobilization Support</b></p><ul><li>Coordinate mobilization and demobilization activities for personnel, equipment, tools, materials, and project resources.</li><li>Ensure all required documentation and site access requirements are completed in a timely manner.</li><li>Liaise with relevant stakeholders to facilitate smooth movement of personnel and equipment to and from the project site.</li></ul><p><br></p><p><b>Site Access & Permit Management</b></p><ul><li>Prepare and process gate passes, access permits, and visitor authorizations for employees, vendors, subcontractors, inspectors, and other authorized personnel.</li><li>Maintain and monitor gate pass records and site access documentation.</li><li>Coordinate with site security and client representatives to ensure compliance with site entry requirements.</li></ul><p><br></p><p><b>Equipment & Resource Coordination</b></p><ul><li>Coordinate approvals and arrangements for the use of site equipment, including cranes, forklifts, and other shared resources when required.</li><li>Monitor and facilitate the availability of administrative and office supplies, communication devices, and other site support equipment.</li></ul><p><br></p><p><b>Documentation & Reporting</b></p><ul><li>Assist in preparing, reviewing, and tracking project correspondence, reports, letters, and other required documentation.</li><li>Support the issuance of official project communications, including extension requests, notifications, and client correspondence.</li><li>Maintain organized filing systems for project records and administrative documents.</li></ul><p><br></p><p><b>Personnel Administration</b></p><ul><li>Support timesheet administration and ensure timely submission and approval processes.</li><li>Maintain personnel movement records and accommodation occupancy information.</li><li>Coordinate onboarding requirements and site orientation for new personnel.</li></ul><p><br></p><p><b>Travel, Transportation & Accommodation</b></p><ul><li>Arrange hotel accommodations, camp assignments, and transportation for project personnel, visitors, and technical advisors.</li><li>Coordinate airport transfers and local transportation requirements in collaboration with the site team.</li><li>Monitor travel schedules and communicate any changes to relevant stakeholders.</li><li>Confirm personnel departures and arrivals as required.</li></ul><p><br></p><p><b>Health, Safety & Security Support</b></p><ul><li>Communicate security and site safety information to employees, visitors, and subcontractors.</li><li>Ensure compliance with site security procedures and administrative requirements.</li><li>Support emergency communication and personnel accountability processes when required.</li></ul><p><br></p><p><b>Office Management</b></p><ul><li>Maintain a clean, organized, and professional office environment.</li><li>Monitor office supplies and arrange replenishment as necessary.</li><li>Ensure office equipment and administrative resources are functioning and available for site personnel.</li></ul><p><br></p><p><b>Qualifications & Experience</b></p><ul><li>Diploma or Bachelor's degree in Business Administration, Management, or a related field preferred.</li><li>Minimum 3–5 years of experience in site administration, project administration, or a similar role within construction, industrial, engineering, or oil & gas projects.</li><li>Strong knowledge of site documentation, personnel coordination, and administrative processes.</li><li>Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).</li><li>Strong communication and organizational skills.</li><li>Ability to work independently in a remote project site environment.</li><li>Good command of English; Arabic language skills are an advantage.</li></ul> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Key Competencies</b></p><ul><li>Administrative Coordination</li><li>Document Control & Record Keeping</li><li>Logistics & Travel Management</li><li>Communication & Interpersonal Skills</li><li>Time Management</li><li>Attention to Detail</li><li>Problem Solving</li><li>Teamwork & Collaboration</li></ul></div>
<p>Manage day-to-day office admin & documentation. Handle emails, calls, records, & general correspondence. Coordinate with employees, vendors, & management. Maintain office supplies & administrative records. Support basic HR and operational activities.</p><p><strong>Desired Candidate Profile</strong></p><p>Arabic / Urdu Speaker Preferred Good communication & organizational skills. Previous administrative experience preferred. Ability to work independently and responsibly.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average? If yes, then this is the job you're looking for , webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales.</p><p><b>Role Overview</b> : webook.com is looking for a Director of Strategy to establish and lead the company s Strategy Management Office (SMO). Reporting directly to the Chief Strategy Officer, this role will work closely with executive leadership and key stakeholders across the business. This position is suited for someone who enjoys building functions from the ground up, creating structure in fast-moving environments, and driving strategic initiatives from concept through execution.</p><p>Key Responsibilities</p><p>Strategy Management Office</p><ul><li>Establish and lead the SMO, including governance models, planning processes, OKR structures, KPI reporting, and executive dashboards</li><li>Coordinate quarterly business reviews and strategic planning cycles</li><li>Track execution of company-wide strategic initiatives and ensure accountability across departments</li><li>Develop reporting frameworks for executive leadership and board visibility</li></ul><p>Corporate Strategy & Expansion</p><ul><li>Support the development and execution of corporate strategy across existing and future markets</li><li>Build market assessment and expansion frameworks for international growth opportunities</li><li>Lead cross-functional strategic initiatives and monitor delivery against targets</li></ul><p>Investments & Strategic Partnerships</p><ul><li>Partner with the investments team on evaluating acquisitions, partnerships, and venture opportunities</li><li>Support commercial and strategic due diligence processes</li><li>Assist with integration planning and post-deal execution where required</li><li>Develop frameworks for assessing strategic fit and long-term value creation</li></ul><p>Executive & Board Engagement</p><ul><li>Prepare board materials, strategic presentations, and investor-facing narratives</li><li>Support communication with institutional shareholders and strategic stakeholders</li><li>Provide strategic analysis and recommendations to senior leadership</li></ul><p>Team Leadership</p><ul><li>Lead and develop members of the strategy team</li><li>Strengthen internal capabilities across strategic planning, execution management, and analytical problem-solving</li><li>Foster a high-performance and ownership-driven culture within the function</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>8 12 years of experience in strategy, corporate development, transformation, or a related field</p><p>Experience building or leading a Strategy Management Office or similar strategic execution function</p><p>Demonstrated ability to drive initiatives from strategy through implementation and measurable business outcomes</p><p>Background within high-growth, scale-up, PE-backed, VC-backed, or pre-IPO environments</p><p>Exposure to M&A, partnerships, investment evaluation, or market expansion initiatives</p><p>Experience preparing and presenting materials for senior executives or boards</p><p>Fluent in both Arabic and English</p><p>Preferred Background</p><p>Experience in live events, entertainment, sports, marketplaces, or consumer technology</p><p>Familiarity with the Saudi and broader MENA business landscape</p><p>Exposure to international expansion across multiple markets</p><p>Why Join webook.com</p><p>Opportunity to shape strategy at one of the region s most prominent growth-stage companies</p><p>Direct exposure to executive leadership, institutional shareholders, and board-level decision-making</p><p>Ability to build and define a strategic function from the ground up</p><p>Fast-paced environment with significant regional and international growth ambitions</p><p>This Role May Not Be Suitable For Candidates whose experience is primarily advisory or consulting-based without operational ownership</p><p>Individuals who have supported strategy functions but not directly led execution</p><p>Candidates who rely heavily on established structures and processes rather than building them</p><p>Limited exposure to executive stakeholder management</p><p></p></section>
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<p ><a name="_Hlk189495630"></a><strong><span >Job Description </span></strong></p>
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<p ><strong><span >OVERVIEW</span></strong></p>
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<p ><strong><span >Job Title</span></strong></p>
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<p ><span >Technology Strategy & Innovation Director</span></p>
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<p ><strong><span >Job Code</span></strong></p>
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<p ><span >692943</span></p>
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<p ><strong><span >Grade</span></strong></p>
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<p ><span >T3</span></p>
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<p ><strong><span >Group</span></strong></p>
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<p ><span >Government Products</span></p>
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<p ><strong><span >Division</span></strong></p>
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<p ><span >Technology</span></p>
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<p ><strong><span >Department</span></strong></p>
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<p ><span >Technology Planning & Excellence</span></p>
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<p ><span >Technology Strategy & Innovation Director</span></p>
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<p ><strong><span >ROLE PURPOSE</span></strong></p>
<p ><em><span >The aim is to state the overall significance of the job from the organization’s perspective.</span></em></p>
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<p ><span >The Technology Strategy & Innovation Director is responsible for defining, governing, and driving the execution of the technology strategic objectives, portfolio, and project management practices. The role ensures alignment between business priorities, investment decisions, and execution outcomes through effective strategic planning, portfolio governance, and project management.</span></p>
<p ><span >In addition to leading Strategy and PMO functions, the Director oversees innovation enablement and architecture governance to support technology transformation, modernization, and sustainable growth.</span></p>
<p ><span >The role serves as a strategic advisor to executive leadership and ensures that strategic initiatives, programs, and projects deliver measurable business value while maintaining governance, transparency, and accountability across the enterprise.</span></p>
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<p ><strong><span >KEY ACCOUNTABILITIES & ACTIVITIES – Strategy </span></strong></p>
<p ><em><span >This section describes <u>the principal outputs</u> required from the job.</span></em></p>
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<p ><strong><span >Key Activities</span></strong></p>
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<li ><span >Strategy Development & Execution</span></li>
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<li ><span >Lead the development, review, and execution of the strategic technology plan.</span></li>
<li ><span >Translate strategic objectives into actionable initiatives, programs, and measurable outcomes.</span></li>
<li ><span >Establish strategic governance frameworks to monitor execution and benefits realization.</span></li>
<li ><span >Develop strategic roadmaps aligned with business priorities and organizational goals.</span></li>
<li ><span >Drive cross-functional alignment to ensure successful execution of strategic initiatives.</span></li>
<li ><span >Facilitate annual strategic planning and periodic strategy review cycles.</span></li>
<li ><span >Identify strategic risks, dependencies, and opportunities and recommend mitigation actions.</span></li>
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<li ><span >PMO Leadership</span></li>
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<li ><span >Establish and lead the Enterprise Project Management Office (PMO).</span></li>
<li ><span >Define project, program, and portfolio management standards, methodologies, and governance frameworks.</span></li>
<li ><span >Oversee enterprise portfolio planning, prioritization, and investment governance.</span></li>
<li ><span >Monitor delivery performance across strategic programs and projects.</span></li>
<li ><span >Ensure projects are aligned with organizational strategy, budget, and resource capacity.</span></li>
<li ><span >Implement project performance reporting, dashboards, and executive portfolio reviews.</span></li>
<li ><span >Drive benefits realization and value management practices across initiatives.</span></li>
<li ><span >Promote project management excellence through standardized processes, tools, and capabilities.</span></li>
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<li ><span >Innovation Management</span></li>
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<li ><span >Establish innovation frameworks, processes, and governance mechanisms.</span></li>
<li ><span >Identify emerging trends, technologies, and business opportunities.</span></li>
<li ><span >Promote a culture of innovation and continuous improvement across the organization.</span></li>
<li ><span >Manage innovation pipelines, pilot programs, and proof-of-concept initiatives.</span></li>
<li ><span >Support business units in evaluating and scaling innovative solutions.</span></li>
<li ><span >Track innovation outcomes and business value realization.</span></li>
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<li ><span >Enterprise Architecture Governance</span></li>
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<li ><span >Provide governance and oversight of enterprise architecture practices.</span></li>
<li ><span >Ensure alignment between business strategy, technology investments, and architecture roadmaps.</span></li>
<li ><span >Review and govern major technology initiatives for architectural compliance.</span></li>
<li ><span >Support technology modernization, cloud adoption, data, AI, and digital transformation programs.</span></li>
<li ><span >Collaborate with technology leadership to maintain architecture standards and principles.</span></li>
<li ><span >Guide long-term capability planning and technology investment decisions.</span></li>
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<li ><span >Leadership Responsibilities</span></li>
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<li ><span >Lead and develop Strategy, PMO, Innovation, and Architecture teams.</span></li>
<li ><span >Define organizational structures, operating models, and capability roadmaps.</span></li>
<li ><span >Establish performance objectives and development plans for team members.</span></li>
<li ><span >Foster a culture of accountability, collaboration, innovation, and continuous improvement.</span></li>
<li ><span >Build organizational capabilities in strategic planning, project management, and portfolio governance</span></li>
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<li ><span >Policies, Processes & Procedures</span></li>
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<li ><span >Follow all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.</span></li>
<li ><span >Comply with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment.</span></li>
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<li ><span >Information Security</span></li>
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<li ><span >Comply with all relevant information security practices and standards to ensure data integrity and confidentiality.</span></li>
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<p ><strong><span >JOB SPECIFICATIONS</span></strong></p>
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<p ><strong><span >Academic and professional qualifications</span></strong></p>
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<li ><span >Bachelor’s degree in information technology, Computer Science, Engineering, or a related field.</span></li>
<li ><span >Master's degree (MBA, MSc or equivalent) preferred.</span></li>
<li ><span >Project, Program & Portfolio Management. ( Preferred)</span></li>
<li ><span >TOGAF (Preferred)</span></li>
<li ><span >Strategy & Business Management</span></li>
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<p ><strong><span >Years and Nature of Experience</span></strong></p>
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<li ><span >7+ years of experience in Strategy, PMO, Tech Architecture, Digital Transformation Management, Technology Management, or related leadership roles.</span></li>
<li ><span >5+ years in a senior leadership role managing enterprise-wide strategic initiatives, portfolios, programs, or PMOs.</span></li>
<li ><span >Proven experience in strategic planning, portfolio management, benefits realization, and organizational transformation.</span></li>
<li ><span >Experience leading cross-functional teams and engaging with executive leadership and governance committees.</span></li>
<li ><span >Strong understanding of enterprise architecture principles, innovation management, and technology strategy.</span></li>
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<p ><strong><span >VERSION TRACKING</span></strong></p>
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<p ><strong><span >Prepared by:</span></strong></p>
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<p ><strong><span >First review by:</span></strong></p>
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<p ><strong><span >Approved by:</span></strong></p>
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<p ><strong><span >Name</span></strong></p>
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<p ><strong><span >Signature</span></strong></p>
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<p ><strong><span >Date</span></strong></p>
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<strong>Company Description:</strong> <p>Naseej is a leading technology company committed to harnessing the power of digital transformation in learning & knowledge management by enabling our customers to provide rich experiences for their users and adapt to a dynamic technology landscape while reducing their technical burden enabling them to focus on achieving their strategic objectives. And for almost 36 years, Naseej with its branches all over the MENA region had made many contributions to be one of the market leaders in the fields of E-Learning, Edu-Tech & Digital transformation. Naseej website: <strong>https://www.naseej.com/</strong> </p> <strong>Job Summary:</strong> <p>The Helpdesk Support Trainee will provide first-line application support to Naseej customers and internal users, ensuring support requests are accurately handled, documented, and escalated when required.</p> <strong>Key Responsibilities:</strong> <ul> <li> <p>Receive, classify, and manage application-support tickets accurately.</p> </li> <li> <p>Resolve common and documented user issues independently.</p> </li> <li> <p>Document ticket activities and resolutions according to Helpdesk standards.</p> </li> <li> <p>Escalate unresolved cases with complete and accurate technical information.</p> </li> <li> <p>Communicate professionally with customers and internal support teams.</p> </li> <li> <p>Follow approved SLA requirements and ticket lifecycle procedures.</p> </li> <li> <p>Develop a good understanding of the primary functions of supported Naseej products.</p> </li> </ul> <strong>Requirements</strong>: <ul> <li> <p>Diploma in Information Technology, Computer Science, Information Systems, Software Engineering, or a related field.</p> </li> <li> <p>Good Arabic and English communication skills.</p> </li> <li> <p>Strong problem-solving and customer service skills.</p> </li> <li> <p>Ability to work effectively within SLA and Helpdesk support procedures.</p> </li> <li> <p>Saudi National and eligible for Tamheer program.</p> </li> </ul>
<h3 >Front Office Supervisor at Four Seasons Red Sea</h3>
<p >Four Seasons Hotels (KSA) is seeking a <strong >Front Office Supervisor</strong> for its new resort in the Red Sea. This full-time role involves leading daily Front Desk operations and ensuring exceptional guest service. The supervisor will play a key part in maintaining Four Seasons' service standards and creating memorable experiences for guests.</p> <h3 >The Red Sea Destination and Resort</h3>
<p >The Red Sea is developing into a premier luxury beachside destination along the western coast of the Kingdom of Saudi Arabia, situated between the cities of Umluj and Al Wajh. The new Four Seasons Resort will be located on Shura Island, a central hub featuring a yacht marina, leisure facilities, retail options, and an 18-hole golf course. The destination emphasizes sustainable practices and tourism, utilizing marine spatial planning to minimize environmental impact, relying on renewable energy, and dedicating expansive conservation zones. The resort will offer approximately 149 rooms and suites with uninterrupted views, six restaurant and lounge outlets, meeting spaces, a marine discovery center, a Kids for All Seasons area, a full-service spa with a hammam, tennis courts, three outdoor pools, and two separate beaches.</p> <h3 >Role Overview</h3>
<p >As a Front Office Supervisor, you will lead by example in delivering guest service. The role involves overseeing the daily operations of the Front Desk, providing support and guidance to Receptionists, and ensuring that every guest receives a warm welcome, a smooth check-in and check-out process, and personalized attention throughout their stay. Your leadership is essential for upholding Four Seasons' service standards and contributing to lasting guest impressions.</p> <h3 >Key Responsibilities</h3>
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<li >Supervise daily Front Desk operations to ensure a seamless guest experience.</li>
<li >Assist with the training, coaching, and support of Front Desk staff.</li>
<li >Handle guest concerns professionally and resolve issues promptly.</li>
<li >Monitor shift checklists, ensure accuracy in billing, and maintain smooth communication with other departments.</li>
<li >Uphold Four Seasons standards regarding service, grooming, and professionalism.</li>
</ul> <h3 >Required Experience</h3>
<p >Candidates should possess a minimum of <strong >1–2 years of experience</strong> in a front office or guest-facing supervisory role within the hospitality sector.</p> <h3 >About Four Seasons Hotels</h3>
<p >Four Seasons is driven by a commitment to excellence and mutual respect among its team members. The global team strives to create exceptional experiences for guests, residents, and partners by delivering luxury with genuine care. The company values recognizing familiar faces, welcoming new ones, and treating everyone with the highest regard, aiming to create lasting impressions through authentic connections.</p>
<h2 class="h5">Job description</h2>
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<span>Qiddiya Investment Company is seeking an experienced Delivery Director for the Commercial Office project, a critical role responsible for overseeing the successful delivery of our cutting-edge office developments.<br> This role requires a hands-on leader who will drive project execution in alignment with quality, schedule, and budget objectives, ensuring the creation of world-class commercial office spaces.<br> Key Responsibilities Lead and manage the end-to-end delivery process of commercial office projects from design through to completion and handover.<br> Develop and implement comprehensive project delivery plans that align with corporate objectives and stakeholder expectations.<br> Coordinate with multi-disciplinary teams including architecture, engineering, procurement, and construction to ensure seamless project execution.<br> Establish and maintain strong relationships with contractors, consultants, regulatory agencies, and other external stakeholders.<br> Monitor project progress, control risks, and resolve issues promptly to maintain project schedule and budget.<br> Ensure compliance with all applicable regulations, quality standards, and safety requirements.<br> Provide regular reports and updates to senior management regarding project status, risks, and opportunities.<br> Promote innovative and sustainable practices throughout the project lifecycle.<br> The opportunity to be part of one of Saudi Arabia’s most ambitious city developments .<br> A role dedicated to a specific residential asset type , allowing you to build deep expertise in your area.<br> A fast-paced, high-impact environment where strategic thinking and execution excellence are highly valued.<br> Collaboration with global industry leaders in real estate development, architecture, and planning Bachelor’s degree in Construction Management, Civil Engineering, Architecture, or related field.<br> At least 12 years of experience in project delivery within the commercial office sector or large-scale property developments.<br> Proven track record managing complex commercial construction projects to successful completion.<br> Strong leadership and team management skills with the ability to collaborate across diverse teams.<br> In-depth knowledge of construction methodologies, project management tools, and regulatory frameworks.<br> Excellent communication, negotiation, and stakeholder management abilities.<br> Ability to navigate challenges proactively and deliver results in fast-paced environments.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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No experience required </div>
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<p>POSITION SUMMARY Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<h2 class="h5">Job description</h2>
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<p>The Office Administrator role is a pivotal position within our accounting firm, designed for individuals who are passionate about delivering exceptional organizational support. In this capacity, you will be at the heart of our operations, ensuring that our office runs smoothly and efficiently. This is more than just a clerical job; it’s an opportunity to develop your skills in a dynamic environment where your contributions are valued and recognized.</p><p>As an Office Administrator, you will engage with various departments, fostering a collaborative atmosphere that enhances productivity and teamwork. You will have the chance to learn from seasoned professionals in the accounting field, gaining insights that will benefit your career trajectory. We are committed to your professional growth and offer ongoing training and development opportunities to help you advance within the organization.</p><p>Join our vibrant team, where we prioritize a supportive culture and encourage innovation. We believe in empowering our employees, ensuring that you have the resources and knowledge necessary to succeed. This role is ideal for someone who is eager to contribute to a thriving workplace and is looking for a long-term career path in the accounting sector.</p><p><b>Responsibilities:</b></p><ol><li>Manage day-to-day office operations, including scheduling meetings and maintaining office supplies, ensuring that all administrative tasks are completed efficiently and contribute to a productive work environment.</li><li>Assist in the preparation of financial documents and reports, utilizing accounting software to ensure accuracy and compliance with industry standards, thereby supporting the financial integrity of the firm.</li><li>Coordinate communication between departments, acting as a liaison to facilitate information flow and enhance collaboration, ensuring that all team members are aligned with company goals.</li><li>Maintain and organize physical and digital files, implementing effective filing systems that improve access to important documents and streamline office processes.</li><li>Handle client inquiries and provide exceptional customer service, addressing concerns promptly and professionally to foster positive relationships and enhance client satisfaction.</li><li>Support the accounting team with data entry and analysis, utilizing spreadsheets and accounting software to assist in financial tracking and reporting.</li><li>Prepare and distribute internal communications, ensuring that all staff are informed about important updates and company initiatives, thus promoting transparency within the organization.</li><li>Assist in onboarding new employees, providing them with the necessary resources and training to ensure a smooth transition into their roles.</li><li>Implement office policies and procedures, ensuring compliance with regulations and best practices, thereby enhancing operational efficiency and effectiveness.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Excellent organizational skills to manage multiple tasks and priorities effectively in a fast-paced environment.</li><li>Proficiency in accounting software and Microsoft Office Suite to perform various administrative and financial tasks.</li><li>Strong communication skills to liaise effectively with team members and clients, ensuring clear and concise information exchange.</li><li>Attention to detail to maintain accuracy in financial documentation and reporting.</li><li>Problem-solving abilities to address challenges proactively and implement efficient solutions.</li><li>Time management skills to prioritize tasks and meet deadlines consistently.</li><li>Ability to work independently and as part of a team, fostering a collaborative workplace culture.</li></ul></div>
<p>Job Overview PulseMediaNL is seeking a highly organized, proactive, and detail-oriented Administrative Professional Office Support to join our remote team. In this role, you will provide essential administrative and operational support to ensure the smooth day-to-day functioning of the organization. You will work closely with management and cross-functional teams, helping coordinate schedules, maintain records, manage communications, and support various administrative projects. The ideal candidate is self-motivated, adaptable, and comfortable working independently in a remote environment while maintaining excellent communication and organizational skills.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><ul><li>Manage daily administrative operations and ensure tasks are completed efficiently.</li><li>Coordinate calendars, schedule meetings, and organize appointments across multiple time zones.</li><li>Respond to emails, phone calls, and internal communications in a professional and timely manner.</li><li>Prepare, edit, proofread, and format reports, presentations, spreadsheets, and business documents.</li><li>Maintain digital filing systems and ensure confidential information is securely organized.</li><li>Monitor office workflows and recommend process improvements to increase efficiency.</li><li>Assist with data entry, record management, and database updates with a high level of accuracy.</li><li>Coordinate virtual meetings by preparing agendas, distributing meeting materials, and recording meeting notes when required.</li><li>Support project managers and leadership with administrative tasks and deadline tracking.</li><li>Handle travel arrangements, expense reports, and vendor coordination when applicable.</li><li>Assist with onboarding documentation and administrative support for new team members.</li><li>Maintain inventory records for office equipment and software subscriptions where applicable.</li><li>Conduct online research and compile information to support business initiatives.</li><li>Collaborate with team members to ensure smooth communication and workflow across departments.</li><li>Perform additional administrative duties and special projects as assigned.</li></ul><p>Technical Skills</p><p>Candidates should have experience with:</p><ul><li>Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)</li><li>Google Workspace (Docs, Sheets, Drive, Calendar)</li><li>Zoom, Microsoft Teams, or Google Meet</li><li>Slack or similar communication platforms</li><li>Cloud-based file management systems</li><li>Project management software</li><li>Basic spreadsheet reporting and data management</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent required; Associate's or Bachelor's degree in Business Administration, Office Management, or a related field is preferred.</li><li>Minimum of 2 years of administrative, office support, executive assistant, or related experience.</li><li>Excellent written and verbal communication skills.</li><li>Strong organizational and time management abilities.</li><li>Exceptional attention to detail and accuracy.</li><li>Ability to prioritize multiple tasks and meet deadlines.</li><li>Strong problem-solving skills with a proactive mindset.</li><li>Ability to work independently with minimal supervision.</li><li>High level of professionalism and discretion when handling confidential information.</li><li>Reliable internet connection and a dedicated remote workspace.</li></ul><p>Preferred Qualifications</p><ul><li>Experience working in a fully remote environment.</li><li>Familiarity with project management platforms such as Asana, Trello, Monday.com, or ClickUp.</li><li>Experience supporting executives or leadership teams.</li><li>Basic knowledge of bookkeeping or financial administration.</li><li>Experience in digital media, marketing, or creative industries is an advantage.</li></ul>
<p>We are looking for an IT Help Desk Specialist to provide technical support to users, manage IT incidents and service requests, and ensure timely resolution of technical issues. Key Responsibilities Provide first-line technical support for hardware, software, applications, and connectivity issues. Receive, log, prioritize, and track incidents and service requests through the IT ticketing system. Troubleshoot technical issues and escalate complex incidents to the appropriate teams. Follow up on incidents to ensure timely resolution and SLA compliance. Maintain accurate ticket records, documentation, and incident reports. Coordinate with internal teams and vendors when required.</p><p><strong>Desired Candidate Profile</strong></p><p>Requirements Bachelor s degree in Information Technology, Information Systems, Computer Science , or a related field. 2 5 years of relevant experience in IT Help Desk, IT Support, Technical Support, or IT Operations. Preferred Skills Experience with ITSM/ticketing systems , preferably ServiceNow. Knowledge of ITIL and Incident Management . Familiarity with Microsoft technologies, Active Directory, and basic networking . Experience with system or endpoint monitoring tools such as Nexthink or SolarWinds. Basic knowledge of cloud platforms, data analysis, or IT reporting . Strong communication, troubleshooting, analytical, and problem-solving skills.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.<br><br>As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:<br><br>• Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure <br>• Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed <br>• Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests<br>• Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries<br>• Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels<br>• Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures<br>• Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems<br>• Maintain the privacy of all guests by ensuring that no details of the guests are disclosed<br>• Demonstrate a complete understanding of the hotel’s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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1+ years </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<h3 >About the Role</h3>
<p >Qiddiya Investment Company is seeking a <strong >Senior Specialist - SDO</strong> to join its Strategy Development Office (SDO). This full-time role involves supporting strategic initiatives, managing key projects, and providing insights that contribute to Qiddiya’s strategic vision and business objectives. The Senior Specialist will collaborate with senior leadership and cross-functional teams to analyze market trends, evaluate performance metrics, and formulate strategic recommendations to enhance operational efficiency and drive growth.</p>
<h3 >Key Responsibilities</h3>
<ul >
<li >Support the development and implementation of strategic plans, initiatives, and projects across the organization.</li>
<li >Conduct research and analysis on market trends, the competitive landscape, and industry best practices.</li>
<li >Prepare detailed reports, presentations, and business cases to support decision-making by senior management.</li>
<li >Collaborate with various departments to gather data, monitor key performance indicators (KPIs), and evaluate project outcomes.</li>
<li >Assist in identifying risks and opportunities, and propose mitigation strategies to optimize business performance.</li>
<li >Facilitate cross-functional coordination to ensure alignment and execution of strategic priorities.</li>
<li >Drive continuous improvement initiatives that enhance operational effectiveness and efficiency.</li>
<li >Maintain up-to-date knowledge on relevant industry developments and innovations.</li>
</ul>
<h3 >Qualifications and Experience</h3>
<ul >
<li >Bachelor's degree in Business Administration, Management, Economics, or a related field.</li>
<li >A minimum of 3 years of relevant experience in strategy development, business analysis, or project management.</li>
</ul>
<h3 >Work Type</h3>
<p >This is a full-time position requiring dedicated engagement within the Qiddiya Investment Company team.</p>
<h2 class="h5">Job description</h2>
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About the job DESKTOP SUPPORT ENGINEERS L2 - SAUDI NATIONAL
<p>The Desktop L2 Support Engineer provides advanced technical support for desktops, laptops, mobile devices, and peripherals. This role involves resolving escalated issues from Level 1 support, performing system upgrades, managing IT security protocols, and collaborating with other IT teams to ensure smooth technology operations.</p><br>
<p><strong>KEY RESPONSIBILITIES:</strong></p><br>
<ul><li>Advanced Troubleshooting:<ul><li>Resolve complex hardware, software, and network issues escalated from L1 support.</li><li>Diagnose and fix problems related to operating systems, applications, and connectivity.</li></ul></li><li>System Management:<ul><li>Install, configure, and upgrade operating systems and applications.</li><li>Manage desktop imaging solutions.</li><li>Support Active Directory, Group Policy, and Exchange configurations.</li></ul></li><li>Security & Compliance:<ul><li>Assist in antivirus management, encryption, and patching.</li><li>Ensure compliance with IT security standards.</li><li>Collaboration & Escalation: Work closely with L1 support, system administrators, and network engineers.</li><li>Escalate unresolved issues to L3 teams and vendors when necessary.</li></ul></li><li>Documentation & Training:<ul><li>Maintain detailed records of support activities and resolutions.</li><li>Create knowledge base articles and technical documentation.</li><li>Mentor and train L1 support staff.</li></ul></li><li>Project Participation:<ul><li>Contribute to IT projects, system upgrades, and technology rollouts.</li><li>Support IT asset management and software license tracking.</li></ul></li></ul>
<p><strong>QUALIFICATIONS:</strong></p><br>
<ul><li>Education:<ul><li>Associate or bachelor's degree in IT, Computer Science, or related field.</li></ul></li><li>Experience:<ul><li>2–4 years in desktop or IT support roles, with escalation experience.</li></ul></li><li>Technical Proficiency:<ul><li>Windows and macOS environments.</li><li>Microsoft 365, Active Directory, DNS, DHCP, VPN.</li><li>Remote desktop tools and ticketing systems (e.g., ServiceNow, Jira).</li><li>Basic scripting (PowerShell, Bash) is a plus.</li></ul></li><li>Soft Skills:<ul><li>Strong communication and analytical skills.</li><li>Ability to work independently and in cross-functional teams.</li><li>Customer-focused with a proactive approach.</li></ul></li></ul><p>Vertical <br>Technology</p><br>
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Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Nationality</b>
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Saudi Arabia </div>
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<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li>Efficiently manage incoming calls and radio dispatches, ensuring clear and concise communication with field personnel and clients.</li><li>Prioritize and assign incoming service requests based on urgency, location, and technician availability, optimizing response times.</li><li>Maintain real-time tracking of all field units, providing accurate location updates and estimated arrival times to customers.</li><li>Accurately document all dispatch activities, service requests, and resolutions in the dispatch system for record-keeping and analysis.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or equivalent; some college coursework or a degree in a related field is a plus.</li><li>Proven experience in dispatching, logistics, or a similar administrative role, ideally 2+ years.</li><li>Proficiency in using dispatch software, GPS tracking systems, and standard office applications (MS Office Suite).</li><li>Excellent verbal and written communication skills, with the ability to remain calm under pressure.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<p><span>Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on our journey.</span></p><br><p><span><span><strong>The project:</strong></span></span><br><span>This opportunity is to be involved in a major mixed-use development, in Riyadh. The programme consists of over 200 projects including cultural and heritage assets, F&B, retail and hotels, commercial buildings, and educational facilities.</span></p><br><p><span>We will be supporting our regional and international clients on various projects and programmes; from residential and commercial buildings to infrastructure development and transactional advisory services.</span></p><br><p><span><strong>You’ll be responsible for:</strong></span></p><br><ul><li><span><span>Assist in ensuring consistency of cost control and reporting across multiple projects within the programme.</span></span></li><li><span><span>Support the oversight of cost planning, benchmarking, cost reporting, cashflow reporting, procurement and contract reporting, and claims reporting.</span></span></li><li><span><span>Chair month commercial review meetings.</span></span></li><li><span><span>Maintain and improve cost control databases to accurately track and manage actual costs.</span></span></li><li><span><span>Contribute to setting and maintaining project control budgets aligned with approved benchmarks.</span></span></li><li><span><span>Track and monitor project accruals and commitments against set budget constraints.</span></span></li><li><span><span>Prepare project forecasts, including estimated work to complete (ETC) and estimate at completion (EAC).</span></span></li><li><span><span>Monitor contingency and exposure related to risk events and residual project risks.</span></span></li><li><span><span>Support project change control processes, ensuring alignment with agreed baselines and data structures.</span></span></li><li><span><span>Identify and report on key project trends that can inform proactive commercial decisions and future change controls.</span></span></li><li><span><span>Assist in the roll-out of commercial processes, training materials, and assurance frameworks.</span></span></li><li><span><span>Contribute to audits and reviews to ensure compliance with established standards.</span></span></li></ul><p><span><strong>You’ll need to have:</strong></span></p><br><ul><li><p><span><span>Saudi National and have relevant work experience working on high valued projects/ programmes for a project management consultancy business, which are required for immigration and client approval.</span></span></p><br></li><li><span><span>Good data management and analytical skills, including Microsoft Excel (advanced formulas, pivot tables); experience with PowerPivot, PowerQuery, and DAX is advantageous.</span></span></li><li><span><span>Familiarity with PMIS platforms and reporting tools, particularly Power BI.</span></span></li><li><span><span>Bachelor’s degree partnered with solid experience in large-scale mixed-use developments, including hospitality, residential, and cultural projects.</span></span></li><li><span><span>Background in working within a Programme Management Office (PMO) or on complex, multi-stakeholder programmes.</span></span></li><li><span><span>In-country experience in Saudi Arabia or the GCC region is preferred.</span></span><br> </li></ul><p><span><strong>Our values</strong></span></p><br><p><span><strong>Safety first - Going home safe and well: </strong>We champion a safe, diverse and inclusive working environment, understanding the importance of wellbeing in every team.</span></p><br><p><span><strong>Client focus - Deliver on our promise: </strong>We own the quality of deliverables, strategic outcomes and build long term relationships with our clients.</span></p><br><p><span><strong>Integrity - Always do the right thing: </strong>We influence positive outcomes within our industry, while always aligning with our compliance obligations.</span></p><br><p><span><strong>Create opportunity - For our people to excel: </strong>Wechampion a continuous improvement culture throughout all activities, inspiring our people and teams to develop. </span><br> </p><br><p><span>Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all the criteria, please apply as you may still be the best candidate for this role or another role within our organisation.</span><br><span>We are also open to discussing part time, flexible, and hybrid working options if suitable with-in the role.</span></p><br><br><br><br><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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5+ years </div>
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Saudi Arabia </div>
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<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Communicates the concept of Total Quality Management, through advising, coaching, training, and facilitating. Works with direct reports, General Managers, and other staff to develop and implement quality assurance strategies. Verifies that quality processes meet company’s mission and brand standards, target customer needs, promote employee satisfaction, and focus on continuous improvement at the property level.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES <br>Managing Quality Assurance Goals<br>• Coaches managers on adopting the Total Quality Management leadership style.<br>• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.<br>• Directs property quality efforts to address critical customer requirements.<br>• Facilitates process improvement teams, assuring use of the systematic processes, and improvement is achievable and measurable.<br>Leading Quality Assurance Team<br>• Trains team members and managers on problem solving, process improvement and strategic planning techniques<br>• Develops systems to enable employees to understand guest satisfaction results.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>• Coaches managers on adopting the Total Quality Management leadership style.<br>• Educates new employees on the foundations of the quality processes, how to use quality tools and their role in continuous improvement.<br>• Familiarizes employees with the daily quality production reports and how to spot trends in their work areas and initiate root cause analysis.<br>Managing Quality Tools<br>• Verifies that management practices at all levels are aligned with quality tools.<br>• Uses data collection methods to compile, display, track, and analyze defect trends.<br>• Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.<br>• Analyzes issues and identifies trends.<br>Managing the Guest Experience<br>• Reviews guest feedback with leadership team and confirms appropriate corrective action is taken.<br>• Responds to and handles guest problems and complaints.<br>• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Creates an atmosphere in all properties that meets or exceeds guest expectations. Responds to and handles guest problems and complaints.<br>• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Creates an atmosphere in all properties that meets or exceeds guest expectations.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.</p><br><p>Join us to put AI to work for people.</p><br><br>Job Description<br><p>You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical.</p><br><p><strong>What you get to do in this role: </strong></p><br><ul><li>Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales</li><li>Oversee client relationship mapping to the account team, orchestrating an account strategy across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.)</li><li>Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap</li><li>Identify the right specialist/ support resources to bring into a deal, at the right time</li></ul><br>Qualifications<br><p><strong>To be successful in this role you have:</strong></p><br><ul><li>Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.</li><li>7+ years of sales experience within software OR solutions sales organization</li><li>Experience establishing trusted relationships with current and prospective clients and other teams</li><li>Ability to produce new business, negotiate deals, and maintain healthy C-Level relationships</li><li>Experience achieving sales targets</li><li>The ability to understand the "bigger picture" and our plans around IT</li><li>Experience promoting a customer success focus in a "win as a team" environment</li><li>Fluent in Arabic and English</li></ul><br>Additional Information<br><p><strong>Work Personas</strong></p><br><p>We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. <u>Learn more here</u>. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.</p><br><p><strong>Equal Opportunity Employer</strong></p><br><p>ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. </p><br><p><strong>Accommodations</strong></p><br><p>We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact <span>[email protected]</span> for assistance. </p><br><p><strong>Export Control Regulations</strong></p><br><p>For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. </p><br><p>From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.</p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>"Why work for Accor?<br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><p>The Director of Housekeeping is responsible for leading the overall housekeeping operation of Sofitel Jabal Omar Makkah, ensuring the highest standards of cleanliness, presentation, luxury service and operational excellence across all guestrooms, public areas, back-of-house facilities and laundry operations.</p><br><p><strong>Key Responsibilities, among others;</strong></p><br><p>Housekeeping Operations & Strategy:</p><br><ul><li>Develop and implement the annual Housekeeping strategy aligned with the hotel's operational and financial objectives.</li><li>Lead all housekeeping operations, including guestrooms, suites, public areas, heart-of-house facilities, laundry operations, linen management and uniform services.</li><li>Ensure all areas consistently meet or exceed Sofitel luxury standards and guest expectations.</li><li>Establish departmental objectives, operational procedures and service standards that promote operational excellence.</li><li>Continuously evaluate and improve housekeeping processes, productivity and service delivery.</li><li>Ensure readiness during peak occupancy periods, major events.</li></ul><p>Guest Experience & Luxury Standards:</p><br><ul><li>Deliver exceptional standards of cleanliness, comfort and presentation across all guest areas.</li><li>Ensure guestrooms are maintained to the highest luxury standards, reflecting the Sofitel brand promise.</li><li>Monitor guest feedback and satisfaction scores, implementing action plans to continuously improve performance.</li><li>Collaborate with Front Office and Guest Relations to ensure timely room availability and efficient handling of guest requests.</li><li>Promote personalized service through attention to detail and proactive guest engagement.</li><li>Ensure VIP arrivals, long-stay guests and special requests are executed flawlessly.</li></ul><p>Quality Assurance & Compliance:</p><br><ul><li>Maintain compliance with Sofitel brand standards, LQA standards and corporate quality requirements.</li><li>Conduct regular inspections of guestrooms, public areas and back-of-house facilities.</li><li>Ensure full compliance with hygiene, sanitation, environmental, health and safety regulations.</li><li>Oversee pest control, deep-cleaning programs and preventive housekeeping maintenance.</li><li>Lead departmental readiness for quality audits and inspections.</li></ul><p>Laundry, Linen & Asset Management:</p><br><ul><li>Oversee all laundry operations, ensuring efficient processing of guest laundry, uniforms and hotel linen.</li><li>Develop effective linen management strategies to optimize inventory and reduce losses.</li><li>Monitor linen quality, replacement cycles and operating costs.</li><li>Ensure housekeeping equipment is properly maintained and replaced as required.</li><li>Implement effective inventory control procedures for operating supplies and equipment.</li></ul><p>Financial & Operational Performance:</p><br><ul><li>Prepare and manage the departmental budget, forecasts and capital expenditure plans.</li><li>Monitor payroll, productivity, staffing levels and departmental expenses.</li><li>Identify opportunities to improve operational efficiency while maintaining luxury service standards.</li><li>Optimize labor scheduling based on occupancy forecasts and operational requirements.</li><li>Manage procurement of housekeeping supplies and equipment while ensuring cost effectiveness.</li><li>Monitor departmental KPIs including productivity, cleanliness scores, guest satisfaction, labor costs and operating expenses.</li></ul><p>Team Leadership & Talent Development:</p><br><ul><li>Lead, motivate and develop a high-performing housekeeping leadership team.</li><li>Foster a culture of collaboration, accountability and continuous improvement.</li><li>Recruit, train and retain talented Heartists while promoting employee engagement.</li><li>Develop succession plans and identify future departmental leaders.</li><li>Conduct regular coaching, performance evaluations and career development discussions.</li></ul><p>Cross-Functional Collaboration</p><br><ul><li>Collaborate closely with Front Office to optimize room readiness and guest satisfaction.<ul><li>Work with Engineering to ensure preventive maintenance programs support guestroom quality.</li></ul></li><li>Support Food & Beverage and Events teams during major functions and VIP events.</li><li>Coordinate with Talent & Culture to ensure workforce planning and training objectives are achieved.</li></ul><br>Qualifications<br><br><ul><li>Bachelor's degree in Hospitality Management, Hotel Administration or a related field.</li><li>Minimum 8–10 years' experience in Housekeeping leadership within luxury hotels or resorts.</li><li>Proven experience managing large-scale housekeeping operations in a luxury hospitality environment.</li><li>Strong knowledge of housekeeping operations, laundry management, quality assurance and luxury service standards.</li><li>Excellent communication, leadership and stakeholder management skills.</li><li>Proficiency in hotel property management systems and housekeeping technologies.</li><li>Fluent in English; Arabic is an advantage.</li></ul><br>Additional Information<br><br><p>Our commitment to Diversity & Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
1+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>About the Role:<br>As an Account & Relationship Management Executive, you will manage a portfolio of accounts, with a significant role in setting and negotiating product/service terms. You will leverage your deep understanding of business and account needs to create demand for the organization's products and services, driving revenue and ensuring high customer satisfaction.<br>#Responsibilities:<br>• Develop in-depth relationships with key decision-makers in assigned accounts.<br>• Conduct thorough needs analysis to align products/services to customer requirements.<br>• Negotiate terms and close sales with a high degree of authority.<br>• Develop and implement targeted sales strategies.<br>• Track and analyze sales performance metrics and tailor strategies accordingly.<br>• Conduct regular status meetings with clients to ensure satisfaction and identify opportunities.<br>• Provide detailed and accurate sales forecasts.<br>• Support clients during the implementation of products/services.<br>• Resolve complex customer issues promptly and effectively.<br>• Identify opportunities for upselling and cross-selling within the account portfolio.<br>#Skills:<br>• Communication: Excellent verbal and written communication skills.<br>• Negotiation: Strong negotiation skills for setting terms and closing deals.<br>• Product Knowledge: Solid understanding of the organization's products or services.<br>• Sales Strategy: Ability to design and implement targeted sales strategies.<br>• CRM Expertise: Advanced use of CRM software for account management.<br>• Problem-Solving: High proficiency in resolving complex customer issues.<br>• Analytical Skills: Strong analytical skills for tracking and adapting sales performance.<br>• Relationship Building: Exceptional ability to build and maintain long-term client relationships.</p><br>Our Interview Practices<p><i>To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.</i></p><br><p><i>Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.</i></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>