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Company Description<br><ul><li><strong>Tech for People Unlocks the Future</strong></li></ul><p>At Devoteam, we believe that technology, combined with strong human values, can actively drive change for the better. Discover how Tech for People is shaping the future, creating a positive impact on individuals and the world around us.<br>
With over 25 years of passion for technology and a presence in 18+ countries across EMEA and beyond, we are committed to leveraging innovation, expertise, and human-centric values to make a difference.</p><br><p><strong>Devoteam Culture & Values:</strong><br>
True innovation is born from a powerful culture, fused with meaningful values.</p><br><p><strong>Culture:</strong></p><br><p><strong>Fair and courageous</strong><br>
Everyone is treated fairly – this fuels bravery. At Devoteam, we always make fair decisions. We listen and are willing to be challenged, taking courageous decisions as a result. We help our employees to progress at every step and congratulate those who deserve it.<br>
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<strong>Ambition and results</strong><br>
Ambition is nurtured at every step – this drives results. We are ambitious entrepreneurs with a taste for performance, growth and celebrating success. Commitments are always kept as we seek to achieve profitable growth to create value and employment. We aim to bring as much value as possible to our clients, at every touchpoint.<br>
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<strong>Learning and innovating</strong><br>
Curiosity and learning are at our core – this stimulates innovation. At Devoteam, we are curious. We learn and embrace innovation constantly to meet challenges and build partnerships of excellence.<br>
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<strong>Caring and sharing</strong><br>
A caring attitude is infused into our culture – this encourages sharing. We believe in the power of teams, we promote support and collaboration.<br>
At Devoteam, we care about our teams and want to work in a positive, productive environment. We support the development of talent and careers, </p><br><p><strong>Values:</strong></p><br><p>1. Respect<br>
2. Frankness<br>
3. Passion</p><br><p>Knowing that success is the result of collaboration. Alone, we go faster, but together, we go further.</p><br><p>To know more about us, please visit: www.devoteam.com<br>
</p><br><br>Job Description<br><p>We are seeking a visionary DevOps Engineer to lead a large-scale DevOps transformation for a governmental company. Unlike a standard engineering role, this position requires a strategic leader capable of assessing current maturity levels, designing a target operating model, and driving a cultural shift toward DevSecOps. As a DevOps will be responsible for the end-to-end lifecycle from assessing the current state to the implementation of a secure, automated framework while coaching the client’s team to ensure sustainable capability building.</p><br><p>Key Responsibilities</p><br><p><br>
1. DevOps Assessment &amp; Roadmap Design</p><br><ul><li>Maturity Assessment: Conduct a comprehensive Current State Analysis of existing tools,practices, and security posture utilizing industry standards like DORA metrics to identify the current DevOps maturity level.</li><li>Gap Analysis: Identify operational gaps, user pain points, and security vulnerabilities, delivering a detailed &quot;Current State Analysis Report&quot; and &quot;Security Maturity Assessment Report.&quot;</li><li>Action Planning: Propose strategic recommendations and a phased DevSecOps Implementation</li><li>Roadmap, outlining tasks, expected outcomes, and an &quot;Action Plan&quot; to bridge identified gaps.</li></ul><p>2. DevOps Framework Development &amp; Governance</p><br><ul><li>Target Operating Model (TOM): Design and implement a DevSecOps Framework that includes detailed policies, standards, governance models, and interaction models outlining roles and responsibilities.</li><li>Security Integration: Develop an &quot;Application Security Service Catalog&quot; and integrate security best practices (Shift-Left) into the pipeline, ensuring compliance with governance policies.</li><li>Release Governance: Establish rigorous release governance policies to ensure strict adherence to standards and prepare compliance reports.</li></ul><p>3. Cultural Transformation &amp; Capability Building</p><br><ul><li>Change Leadership: Lead the implementation of changes, driving a cultural shift in mindset toward collaboration, automation, and shared responsibility between development and operations teams.</li><li>Coaching &amp; Mentoring: Provide hands-on coaching to build internal team capability, ensuring knowledge transfer and sustainable improvements beyond the consultancy period.</li><li>Training Programs: Develop and deliver &quot;Training and Awareness Program Materials&quot; tailored to different roles to ensure the seamless adoption of new tools and processes. </li></ul><p><br>
4. Technical Implementation &amp; Automation (Hands-on)</p><br><ul><li>CI/CD Optimization: Oversee the design of secure CI/CD pipelines on Azure DevOps, ensuring the automation of builds, testing, and database procedures.</li><li>Secrets Management: Implement Vault for advanced secrets management, ensuring secure access control, secret rotation, and data protection policies.</li><li>Infrastructure as Code (IaC): Lead the automation of infrastructure using Terraform or Azure</li><li>Resource Manager (ARM) to ensure consistency and scalability.</li><li>Monitoring &amp; Observability: Define a &quot;Monitoring and Reporting Framework&quot; to provide full visibility into security and operational metrics, optimizing performance and minimizing downtime.</li></ul><br>Qualifications<br><ul><li>Strategic Expertise: Proven experience conducting DevOps maturity assessments (DORA) and defining target operating models (TOM) for enterprise or government clients.</li><li>Technical Proficiency:</li></ul><ol><li>Deep expertise in Azure DevOps (Boards, Repos, Pipelines).</li><li>Strong knowledge of Vault for secrets management.</li><li>Hands-on experience with IaC tools (Terraform/ARM) and scripting (Shell).</li></ol><ul><li>Leadership: Demonstrated ability to lead cultural change, mentor teams, and manage stakeholders in a high-compliance environment.</li><li>Documentation: Exceptional skill in creating high-level strategic documentation (Roadmaps, Frameworks, Gap Analysis Reports</li></ul><br>Additional Information<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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<b>Years of experience</b>
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No experience required </div>
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Job Summary :The incumbent is responsible for leading the Fund’s asset and inventory management functions to ensure optimal resource utilization, accurate record‑keeping, and full compliance with accounting and regulatory requirements. The role focuses on governing the asset lifecycle, enhancing the efficiency of storage and distribution operations, and implementing effective control measures that minimize waste and operational risks. This contributes to asset sustainability, business continuity, and the establishment of a highly reliable and transparent operating environment. Responsibilities & Accountabilities :Lead the development and implementation of detailed procedures for receiving, classifying, storing, and issuing materials, consumables, and assets to ensure accuracy, safety, and compliance with Fund policies. Oversee the deployment of advanced inventory management systems such as ERP, WMS, and RFID technologies to ensure real‑time tracking and data accuracy. Oversee the maintenance of safe, organized, and accessible storage areas to minimize damage, loss, or operational delays. Lead the disposal of damaged, expired, or excess materials in accordance with approved procedures and audit requirements. Strengthen integration with Finance and Procurement to ensure institutional compliance with inventory policies. Direct and execute periodic and surprise audits to verify compliance and provide clear reporting to senior management. Promote a culture of integrity and fraud prevention through enhanced controls and operational team awareness. Build an integrated digital ecosystem linking inventory management with financial systems, supply chain platforms, and logistics operations. Lead continuous improvement initiatives, including process enhancement, standardization, and digitization to strengthen operational efficiency. Leverage feedback from field teams to improve policies and ensure practical applicability. Support conflict resolution related to supply, returns, or discrepancies in collaboration with Procurement and Finance. Strengthen collaboration with end‑users to ensure effective material utilization and fulfillment of operational needs. Promote a culture of continuous learning through workshops and training programs. Transfer knowledge and best practices to operational teams to ensure standardized procedures and improved performance. Stay updated on global best practices such as JIT and ABC analysis and apply them when relevant. Support institutional transformation initiatives through process improvement, simplification, and standardization. Strengthen integration between the Assets & Warehouses function and other departments to ensure an efficient and transparent operational flow. Job Requirements:-Education :Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field.-Years of experience :+9 years of experience in inventory management, warehousing, or supply chain management.-Skills :Employee Empowerment, Effective Leadership, Administrative Support, Logistics Management, Strategic Thinking, Stakeholder Engagement.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Purpose The Lead Specialist, Data Science & Analytics, acts as a technical leader and senior practitioner, driving development, deployment, and scaling of Machine Learning, AI, and advanced analytics solutions across Maaden. The role ensures analytics products are designed, validated, industrialized, governed, and adopted at scale, providing measurable value across mining, processing, operations, and enterprise functions. Lead Specialist, Data Science & Analytics is to analyze data, extract insights, and build predictive models that help organizations make smarter decisions and solve difficult problems. By blending expertise in statistics, computer science, and business strategy, they not only analyze complex datasets but also build predictive models that improve operations and shape long-term decisions. With nearly every industry leaning on data today, the demand for skilled professionals continues to grow Key Accountabilities: 1. Lead End-to-End Data Science Delivery Developing, implementing and maintaining databases and data collection systems Own the full lifecycle of ML/AI initiatives - from problem framing, data exploration, feature engineering, model development, validation, and MLOps handover. Deliver scalable and production-grade models, ensuring alignment with enterprise data governance and AI standards. Performing statistical analysis to understand and interpret data insights Applying data mining techniques to identify patterns, trends, and relationships in large datasets Building predictive models and machine learning algorithms to forecast future outcomes Creating clear data visualizations and reports to communicate findings to stakeholders Working with cross-functional teams to understand business needs and provide data-driven solutions Design and maintain reliable data pipelines and models in partnership with data engineering to ensure data is accurate, timely, and trustworthy for downstream use Ensuring data security and compliance with relevant regulations Drive experimentation, model versioning, automated retraining, and continuous improvement. 2. Translate Business Needs into AI/Analytics Solutions Establish frameworks and operating models that make data science accessible, scalable, and embedded within business and technical functions Engage BU/domain stakeholders to identify value creation opportunities and convert them into actionable analytics use cases. Build value hypotheses, KPIs, success criteria, and solution roadmaps in collaboration with Data & AI leadership and business teams. 3. Industrialize AI/ML Models (ML Ops & Architecture) Partner with data engineering, data platforms, and cloud/OT architecture teams to embed models into enterprise systems and operational layers. Set standards for production deployment, testing, monitoring, drift handling, and lifecycle governance. Ensure seamless integration of predictive and optimization models into enterprise platforms, control systems, and digital twins Leverage machine learning, optimization, and computer vision as enabling tools for performance, reliability, and sustainability improvements 4. Responsible AI, Quality & Governance Ensure compliance with Maaden s Responsible AI, data quality, and data governance frameworks. Promote reproducibility, documentation, lineage tracking, and auditability across all data science assets. Ensure transparency, explainability, and continuous model governance across production and enterprise environments 5. Stakeholder Management & Value Realization Communicate insights, results, risks, and recommendations to decision-makers using compelling narratives and visualization. Track value realization, adoption metrics, and operational impact to ensure measurable benefit.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in computer science, Data Science, Engineering, Mathematics, Statistics, or related fields.</li><li>Minimum Experience: 6+ years experience in Data Science / Advanced Analytics with industrial, mining, or heavy-asset environments preferred. Including at least 2 years leading or mentoring analytics professionals</li><li>Proven ability to translate business problems into analytic approaches: define hypotheses, design analyses, and synthesize results into clear recommendations.</li><li>Strong proficiency with modern ML frameworks and cloud platforms (TensorFlow, PyTorch, Azure, AWS) Microsoft AI Factory</li><li>Strong technical fluency with modern analytics stacks, data modeling, SQL, and experience partnering effectively with engineering teams.</li><li>Machine Learning & Advanced Analytics Hands-on experience developing and deploying machine learning models , including time-series forecasting, predictive modeling, and optimization use cases</li><li>Strong understanding of model performance, validation, stability, and business impact</li><li>Generative AI & AI Agents Practical experience with Generative AI solutions , including copilots, intelligent automation, and agent-based workflows</li><li>Ability to embed GenAI capabilities into enterprise processes to improve decision-making and operational efficiency</li><li>Good to Have Capabilities Data Engineering (IT + OT) Experience designing and maintaining data pipelines across IT and OT environments Exposure to sensor data, streaming / real-time data processing , and industrial data sources Ability to collaborate with data engineering teams to ensure reliable, timely, and trusted data flows</li><li>MLOps / AgentOps Experience in model deployment and lifecycle management , including: Transition from model development to production and scale Monitoring, retraining, versioning, and drift management Familiarity with automation and operationalization of ML/AI workloads</li><li>Preferred Experience & Platforms Cloud & Analytics Platforms Experience working with enterprise cloud platforms, preferably: Microsoft Azure Data Platform Databricks AI Platform Microsoft AI Foundry / Microsoft AI Factory Understanding of cloud-native architectures for scalable analytics and AI solutions</li><li>Core Competencies: Model Accuracy & Reliability: Performance, drift stability, and operational uptime.</li><li>Adoption & Business Impact: Value realized, user adoption, integration success.</li><li>Delivery Velocity: Timeliness of development cycles and deployment readiness.</li><li>Compliance & Quality: Alignment with Responsible AI, governance, and documentation standards.</li></ul><p></p></section>
Senior General Accountant| Reef Group<br>Position Title: Senior General Accountant Location: Riyadh, Saudi Arabia Job Type: Full-Time<br>About the Role:Reef Group is seeking a meticulous and analytical Senior General Accountant to execute daily accounting operations with high accuracy. The role ensures proper recording of financial transactions, prepares periodic reports, supports period-end closings, and ensures compliance with accounting standards and internal policies. This position contributes to accurate financial information and enhances the efficiency of the company’s financial performance.<br>Key Responsibilities:Daily Accounting & General Ledger Review daily journal entries and general ledger accounts, analyze financial movements, and correct discrepancies. Record accounting transactions accurately and ensure proper classification according to accrual principles. Financial Reporting & Analysis Prepare and analyze monthly, quarterly financial reports and contribute to the preparation of financial statements. Conduct bank reconciliations periodically, ensure balances match, and resolve variances timely. Accounts Receivable & Payable Monitor receivables and payables, ensure accuracy of balances, and verify supporting documentation. Fixed Assets & Depreciation Maintain fixed asset records, calculate periodic depreciation in line with company policies. Period-End & Compliance Participate in monthly and annual period-end closings and prepare supporting schedules. Ensure adherence to internal controls and contribute to maintaining a strong financial control environment. Support internal and external audits by providing required documents and data. Process Improvement & Coordination Identify opportunities to enhance accounting processes, increase efficiency, and minimize operational errors. Coordinate with other departments to validate financial transactions and ensure proper documentation. Contribute to improving ERP accounting systems and enhance data quality. Stay updated with accounting standards and apply changes to daily operations. Other Responsibilities Execute any additional accounting tasks assigned by the Head of General Accounting.<br>Required Qualifications:Education:Bachelor’s degree in Accounting or Finance. Experience:2–4 years of relevant experience in general accounting. Skills & Competencies:Accurate journal entry recording and reconciliation skills. Strong knowledge of local and international accounting standards. Proficiency in ERP systems and accounting software. Ability to manage daily accounting operations and meet period-end deadlines. Advanced Excel and financial analysis skills. Strong communication skills and ability to work in a collaborative financial team. Ability to work under pressure and meet strict deadlines.<br>Training & Development:Advanced financial accounting courses. ERP accounting system training. Bank reconciliation and period-end closing workshops. Financial analysis using advanced Excel. Accounting reporting training.<br>Why Join Us? At Reef Group, you will join a dynamic finance team where accuracy, continuous learning, and professional growth are valued. You will have the opportunity to contribute directly to the company’s financial performance and development.
Engagement details:Job Title: Cards Portfolio Management Specialist Client: Global Cards & Payments Firm End-client: Leading Bank Employment type: Initial 12-month contract with strong potential for extension Location: Onsite in Riyadh, KSAExperience level: 8-10 years<br>*This role is open to candidates across the globe<br>Role Overview:Our client, a Global Cards & Payments firm, is engaged with a leading bank in Riyadh and is seeking to onboard a Cards Portfolio Management Specialist, who will be responsible for driving strategic advisory and execution support across cards portfolio optimization initiatives, spanning key performance metrics such as ENR, spend, and authorization performance.<br>The role will focus on accelerating growth in card activation, customer engagement, utilization, and balance build through strategic planning, campaign execution, and portfolio optimization, while leveraging data analytics, merchant partnerships, and other lifecycle management tools.<br>Key Responsibilities:Analyze portfolio trends and develop strategies to improve activation, usage and retention Support to develop and implement strategies to grow the credit card portfolio in line with the business targets Support the initiatives related to customer engagement & balance build. This includes end to end management of campaigns across channels to grow spends and balances Support the credit card instalment plans strategy, including design and construct of payment plans, implementation of an effective sales strategy and optimizing revenues Design and implement lifecycle campaigns and customer engagement programs and be responsible for end to end campaign management and driving appropriate customer communication. Collaborate with internal stakeholders and external partners to ensure smooth execution of all campaign and offers. Optimize portfolio performance through segmentation, targeting, and offer personalization. Provide execution support for campaign rollout, tracking, and reporting. Liaise with internal and stakeholders to align on campaign objectives and KPIs. Ensure compliance with internal approvals and regulatory requirements. Help manage the financial performance of the credit card portfolio. Develop financial forecasts and budgets, monitor actual performance vs. targets & identify opportunities to mitigate any headwinds.<br>Requirements:8 -10 years in banking, payments, or consulting with a focus on credit card portfolio optimization, digital engagement, card product management (Regional experience preferred) Bachelor’s degree or equivalent qualification. Advanced degree or MBA preferred Knowledge of Cards P&L, Revenue, Loyalty programs and campaign management will be a big plus. Fluent English required, Arabic fluency preferred Proven track record in campaign execution, customer segmentation, and performance analytics
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Liaising with the MOF, Rectification Control and Line Control, ensure that planned maintenance activities are prioritized to facilitate the flying program, contributing to the achievement of contract performance targets Utilising technical experience in addition to technically de-briefing of pilot(s), aide the MOF, Rectification Control and Line control to identify and select solutions to Typhoon aircraft maintenance issues Maintain day-to-day liaison between Forward Operations, the Approved Maintenance Organisation (AMO), RSAF maintenance organisations, the Typhoon Support Centre (TSC) and RSAF Squadron Commanders</p><p>Task Aircraft Generation Flight (AGF) maintainers, via MOF schedulers and controllers, to carry out changes to the configuration or role of Sqn aircraft as and when requested by the customer. Support the planning of aircraft maintenance activities with the use of the Part M fleet daily direction documentation, specific responsibilities include the day-to-day assurance that aircraft allocated by the MOF meet the Part M direction, support to strategic maintenance planning and attending scheduled flying planning reviews. Compile and maintain aircraft statistics for Flying Hours, TS Typhoon usage including solo role, ground technical aborts, sorties, conversion qualification training for presentation, where required, to operations managers, fleet and the customer. Produce and present the daily maintenance brief, informed by thorough research of all aircraft reported faults and associated maintenance activities, and presentations to the Sqn Cmdr and pilots at the morning Met Brief. Manage and control the aircrew Technical Queries (TQ) in conjunction with the Forward Operations Teamcenter holder(s) and the TSC, ensuring that all aircrew-generated TQ are monitored and answered promptly by the Design Organisation, and replies communicated to TQ originators. Support the AMO s rectification activities by aiding with fault diagnosis, through pilot debrief and the investigation and analysis of maintenance data records through ESS; present these findings to the pilots in the daily MET briefs and when requested brief the TSC relevant department as well as the Typhoon Operations Team Leads and Manager. Present technical briefs on aircraft systems and maintenance operations issues, to the Sqn Cdr, trainee and instructor pilots when requested. Undertake aircraft related projects tasked by the Sqn Cmdr when agreed with the Maintenance Support Team Leader this may include supporting the customer with Unit Inquiries. Inform aircrew of aircraft serviceability states, flying requirements and limitations, and the locations and forecasts for completion of aircraft maintenance. Ensure that the daily and weekly flying programmes are entered on the Typhoon Engineering Support System (ESS). Ensure that the Flight Line Controller is fully aware of the following: Crew walk times. Take-off / Landing times. Any requirements for land away checks. Any other special requirements (for example weather). Crew-in faults / Hit Team Red balls. End of Runway (EOR) arrangements. Any emergency states. Ensure that AGF Rectification Control and Line Control are immediately informed of any flying programme changes. Support pilots when signing out aircraft on ESS, providing support as required. Act as an information interface, relaying information between Ops and AGF via MOF Control. Ensure contact with MOF and AGF personnel involved in the recovery of Aircraft for the flying program and brief any updates to the Sqn Duty Officer(s) and Sqn Cmdr where required. Formulate and deliver a training plan to designated Saudi colleagues, to prepare them to perform Eng Ops Controller s duties on future Typhoon Sqns. Ensure that all personnel engaged in activities within this area of responsibility follow the correct operations practices, observe safety precautions and, as far as is reasonably practicable, are not exposed to any unnecessary / uncontrolled risk.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>A recognised qualification to NVQ3/ONC/OND/BTEC level in a relevant technical discipline, or a technical apprenticeship, or suitable equivalent technical qualification acceptable to M&CA, Have at least 10 years post qualification practical maintenance experience within operational flying aircraft environment supported by formal recorded workplace applied related training OR 5 years on typhoon aircraft. A working knowledge of Engineering Support System (ESS). Fluent in English. The successful candidate, Saudi or Expatriate must obtain Saudi Council of Engineers (SCE) membership at the appropriate level, prior to starting the new role or commencing employment in KSA. SCE membership must be maintained throughout their employment in this role.</p><p>Relevant type training ( Q Course) and equipment specific training if required An good understanding of MS Office suite, particularly MS Excel, MS Word and MS Power Point. Incorporated or Technician Engineer with an appropriate professional institute such as Royal Aeronautical Society or Institute of Engineering & Technology.</p><p></p></section>
The Assistant Manager - Technology Procurement is responsible for managing the end-to-end procurement lifecycle for technology-related goods and services. The role partners with internal stakeholders to source IT solutions, negotiate with suppliers, ensure compliance with procurement policies, and deliver cost-effective commercial outcomes while supporting business objectives.<br><br>Key Responsibilities<br><br> Manage end-to-end procurement activities for IT hardware, software, cloud services, telecommunications, and professional services. Collaborate with business stakeholders to understand procurement requirements and develop sourcing strategies. Prepare and manage RFIs, RFPs, RFQs, bid evaluations, and supplier selection processes. Lead commercial negotiations, ensuring competitive pricing and favorable contractual terms. Coordinate contract reviews with Legal, Finance, and other relevant stakeholders. Build and maintain strong relationships with strategic technology vendors and suppliers. Monitor supplier performance and ensure compliance with SLAs, KPIs, and contractual obligations. Identify opportunities for cost optimization, value creation, and process improvements. Ensure procurement activities comply with company policies, governance requirements, and applicable regulations. Support budgeting, spend analysis, procurement reporting, and market benchmarking. Work closely with Finance to support purchase orders, invoice resolution, and budget tracking. Stay informed on technology market trends, licensing models, and supplier innovations<br><br>Requirements<br><br> Bachelor's degree in Business Administration, Supply Chain, Procurement, Information Technology, or a related field. 4-5 years of experience in technology procurement, strategic sourcing, or IT vendor management. Experience procuring software, hardware, cloud services, Saa S, cybersecurity, and IT professional services. Strong knowledge of procurement methodologies, contract management, and sourcing best practices. Experience managing RFP/RFQ processes and commercial negotiations. Good understanding of software licensing models and cloud procurement. Strong analytical, negotiation, and stakeholder management skills. Excellent communication and presentation skills. Experience with ERP/procurement systems such as SAP Ariba, Oracle, or Coupa is preferred. Relevant certifications (e.g., CIPS, CPSM, CSCP) are an advantage
Assistant Manager – Talent Acquisition Location: Riyadh, Saudi Arabia Saudi Nationals Only<br>GMG is looking for an experienced and proactive Assistant Manager – Talent Acquisition to support the delivery of high-quality recruitment across our business in KSA.<br>In this role, you will lead end-to-end recruitment activities, partner closely with business stakeholders, and develop effective sourcing strategies to attract and hire the right talent at the right time.<br>Key Responsibilities:• Develop and implement recruitment and sourcing strategies aligned with business needs, workforce plans, and talent gaps.• Manage the full recruitment lifecycle, including sourcing, screening, interviewing, selection, offer management, and onboarding coordination.• Partner with hiring managers and senior stakeholders to understand manpower requirements and deliver timely recruitment solutions.• Drive creative sourcing initiatives through Linked In, job boards, social media, referrals, recruitment agencies, career fairs, and other relevant channels.• Build and maintain relationships with recruitment agencies, universities, vendors, and external talent networks.• Ensure recruitment processes, candidate assessments, offers, and employment contracts are aligned with GMG policies and market benchmarks.• Monitor recruitment performance, open vacancies, sourcing channels, cost, quality of hire, and time-to-fill metrics.• Improve recruitment processes and candidate experience through practical and innovative solutions.• Support and guide the recruitment team in applying effective screening tools, interview methodologies, and selection practices.• Promote GMG’s employer value proposition and strengthen its position as an employer of choice.<br>Requirements:• Bachelor’s degree in Human Resources, Business Administration, or a related field.• Minimum 3–5 years of relevant experience in Talent Acquisition or Recruitment.• Strong experience in end-to-end recruitment and stakeholder management.• Knowledge of sourcing tools, interview techniques, and candidate assessment methods.• Strong communication skills in English and Arabic, both written and spoken.• Ability to manage multiple vacancies and priorities in a fast-paced environment.• Strong analytical, problem-solving, and decision-making skills.<br>If you are passionate about connecting great talent with meaningful opportunities and driving recruitment excellence, we would love to hear from you.
Role : SAP MM Lead Consultant Experience : 9 - 15 years Location: Kuwait<br>We are seeking a highly experienced Lead SAP MM Consultant to spearhead the procurement, inventory, and supply chain workstream for large scale S/4HANA transformations in Kuwait. In this highly visible, customer-facing role based in Kuwait, you will act as the trusted advisor to the client's procurement heads, driving the design and architecture of future-state logistics processes. Role Objective Lead end-to-end S/4HANA MM implementation for customers, from solution design through realization, deployment, and hypercare — ensuring adoption of standardized, scalable procurement and inventory processes.· Own MM workstream delivery across all phases:o Explore: Fit-gap, solution design, process standardizationo Realize: Build, configuration, integrations, and testingo Deploy: Cutover, go-live, hypercare stabilization· Drive future-state procurement model:o Centralized procurement operationso Vendor lifecycle managemento Contract and sourcing optimization· Design & implement:o Plant-based inventory structures and valuation modelso MRP, procurement, and inventory optimization· Lead integration with FI, SCM, and Analytics workstreams· Own data migration strategy and execution:o Materials, vendors, open transactions· Drive defect resolution, SIT/UAT completion, and production readiness· Mentor team and ensure knowledge transfer to business users<br>Key Requirements· 10–15 years’ experience with 3+ S/4HANA full-cycle implementations· Strong expertise in:o End-to-end procurement lifecycleo Inventory and supply chain integrationo Integration with FI (GR/IR, valuation)· Experience in aviation / asset-heavy / procurement-driven industries· Proven ability to lead onsite delivery in complex transformation programs· Experience handling business standardization vs customization trade-offs<br>What Success Looks Like· Fully functional MM landscape aligned to S/4 standard best practices· Seamless procurement-to-pay integration with Finance· Stable go-live with minimal business disruption· Customer relationship building and customer delight
About the Role<br>The Senior Software Project Manager will be responsible for leading end-to-end delivery of a software development project, with proven experience in managing ERP development or implementation initiatives.<br>Responsibilities Lead the end-to-end delivery of the project, from planning and requirements gathering through deployment and post-launch support. Define project scope, objectives, timelines, and deliverables in collaboration with stakeholders and leadership. Manage and coordinate cross-functional teams including software engineers, business analysts, QA, and integration specialists. Develop and maintain project plans, schedules, budgets, and resource allocations. Identify, assess, and mitigate project risks, dependencies, and blockers to ensure on-time, on-budget delivery. Apply Agile/Scrum or hybrid project management methodologies to drive iterative development and continuous improvement. Ensure quality standards and software development best practices are followed throughout the project lifecycle. Facilitate communication between technical teams and business stakeholders to ensure alignment on requirements and priorities. Monitor project KPIs, track progress, and manage change requests and scope adjustments. Prepare regular project status reports, steering committee updates, and executive-level business reviews for leadership.<br><br>Qualifications Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field. Minimum of 7 years of experience in software project management, including at least 3 years managing ERP development or implementation projects. Proven hands-on experience managing a full ERP project lifecycle (e.g., SAP, Oracle, Microsoft Dynamics, Odoo, or custom-built ERP) is mandatory. Strong understanding of software development lifecycle (SDLC), system architecture, integrations, and database-driven enterprise applications. Solid experience with Agile, Scrum, or hybrid delivery methodologies; PMP, PRINCE2, or Agile certification is a strong plus. Demonstrated track record of delivering complex software projects on time, within scope, and within budget. Excellent leadership, stakeholder management, and problem-solving skills. Proficiency in project management tools (Jira, Azure Dev Ops, MS Project, or similar). Excellent communication skills in Arabic and English.
???????????? ????????????????????????????????????????????: ???????? ???????????????????? ???????????????????????????????? | ???????????????????? ????????????????????????We are currently hiring an experienced Senior 5G Cloud Engineer to join a leading telecommunications organisation supporting the operation, maintenance, and optimisation of next generation cloud native mobile core networks. This is an exciting opportunity for telecom professionals with extensive experience in 5G Core, EPC, NFV, and cloud based core network environments. You will play a key role in ensuring the availability, performance, security, and reliability of critical cloud core network platforms while working alongside engineering and operations teams.???????????????? ???????? ???????????? ???????????????????????????? ????????????• Bachelor's degree in Telecommunications, Electrical Engineering, Computer Science, or a related field• Proven experience operating and maintaining 5G Core and EPC network nodes• Strong knowledge of 5GC architecture, NFV, UDM, HSS, HLR, MSC, MGW, IP STP, UDC, DSC, EIR, UPG, CCDM, CCRC, CCSM, SC, EDA2, and NeLS• Experience with software upgrades, patch management, and configuration management• Strong troubleshooting and end to end performance analysis skills• Experience working with network management and monitoring tools• Scripting or automation experience is an advantage• Excellent communication, analytical, and problem solving skills???????????? ????????????????????????????????????????• 5G Cloud and Core Network Operations• 5G Core and EPC Technologies• Network Performance Monitoring and Optimisation• Software Upgrades and Patch Management• Configuration Management and Compliance Audits• Fault Analysis and Root Cause Investigation• Protocol Analysis and End to End Troubleshooting• NFV and Cloud Native Network Infrastructure• Network Security and Regulatory Compliance• Technical Support for Operations and Field Teams• Network Automation and Scripting• Cross Functional Collaboration with Engineering Teams???????????? ????????????????• Support one of the most advanced 5G cloud native network environments• Work with the latest cloud and virtualised core network technologies• Collaborate with highly skilled telecom and cloud engineering teams• Contribute to the delivery of reliable, secure, and high performance mobile services????????????????????????????????Saudi Arabia If you are interested or know someone suitable, please send your CV to ahmed.zribi@tanint.com#Hiring #Saudi Arabia #5G #5GCloud #Cloud Engineer #5GCore #NFV #Cloud Native #Core Network #Telecommunications #Network Engineering #Telecom Jobs #Technology Jobs
About the Role A Confidential Company is seeking a highly motivated and experienced HR Supervisor – Generalist to oversee and support the full spectrum of Human Resources operations. The successful candidate will play a key role in driving HR initiatives, ensuring compliance with Saudi labor regulations, enhancing employee experience, and supporting organizational growth through effective HR practices. This position requires a proactive HR professional with strong knowledge of HR operations, employee relations, talent management, and Saudi labor laws.<br>Key Responsibilities Recruitment Manage the end-to-end recruitment process, including sourcing, interviewing, selection, and onboarding. Partner with hiring managers to fulfill workforce requirements in a timely manner. Maintain recruitment metrics and ensure compliance with the Company's hiring policies. HR Operations Oversee daily HR operations, including employee onboarding, transfers, promotions, contract renewals, and offboarding. Maintain accurate employee records and ensure data integrity within the HRIS/ERP system. Ensure compliance with HR policies, procedures, and internal governance standards. Payroll Review and validate monthly payroll inputs, including attendance, leave, overtime, and salary adjustments. Coordinate with Finance to ensure accurate and timely payroll processing. Resolve payroll-related inquiries while maintaining confidentiality and compliance. End of Service & Saudi Labor Law Manage employee separations, including final settlements and End-of-Service Benefits (EOSB), in accordance with Saudi Labor Law. Ensure compliance with MHRSD regulations, Qiwa, GOSI, and other statutory requirements. Provide guidance to managers and employees on labor law, employee relations, and HR compliance. Qualifications Bachelor's degree in human resources, Business Administration, or a related field. Professional HR certification (CIPD, SHRM, PHRi, or equivalent) is preferred. Minimum 4–6 years of progressive HR Generalist experience. At least 2 years of experience in a supervisory or team leadership role. Strong knowledge of Saudi Labor Law and HR regulations. Excellent communication, interpersonal, and problem-solving skills. Strong organizational and time management abilities. Advanced proficiency in Microsoft Office applications, especially Excel.
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<p><strong>Job Title:</strong> Smart Home Project Manager<br> <strong>Location:</strong> KSA – On-site<br> <strong>Employment Type:</strong> Full-time</p><br><p><strong>Job Summary</strong></p><br><p>We are looking for an experienced Smart Home Project Manager to lead and oversee the execution of smart home projects. The role involves managing end-to-end project delivery, ensuring timely execution, coordination across teams, and maintaining high-quality standards for all smart home installations and solutions.<br> The ideal candidate should have strong experience in smart home systems or technology-based projects, with a proven ability to manage multiple stakeholders and deliver complex projects successfully.</p><br><p><strong>Key Responsibilities</strong></p><br><p>• Lead and manage end-to-end smart home project execution from planning to delivery.<br> • Coordinate with internal teams, contractors, suppliers, and clients to ensure smooth project implementation.<br> • Develop project plans, timelines, budgets, and resource allocation strategies.<br> • Ensure all projects are delivered on time, within scope, and within budget.<br> • Monitor project progress and proactively resolve issues or delays.<br> • Oversee installation, integration, and commissioning of smart home systems.<br> • Ensure compliance with technical standards, quality requirements, and client expectations.<br> • Manage risk assessment and mitigation throughout project lifecycle.<br> • Maintain clear documentation and reporting for all project activities.<br> • Provide regular updates and performance reports to senior management.</p><br><p><strong>Requirements</strong></p><br><p>• 8 years of experience in Project Management in the Smart Home industry.<br> • Prior experience in smart home systems or similar technical solutions is mandatory.<br> • GCC experience is preferred.<br> • Strong knowledge of project management methodologies and execution frameworks.<br> • Experience handling multiple stakeholders and large-scale technical projects.<br> • Strong leadership, coordination, and problem-solving skills.<br> • Excellent communication and organizational abilities.<br> </p><br><p><strong>Preferred Skills</strong></p><br><p>• Experience in smart home automation and IoT systems.<br> • PMP or equivalent project management certification is an advantage.<br> • Ability to work in bilingual environments (Arabic & English).</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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<span>Job Title: Smart Home Project Manager Location: KSA – On-site Employment Type: Full-time Job Summary We are looking for an experienced Smart Home Project Manager to lead and oversee the execution of smart home projects.<br> The role involves managing end-to-end project delivery, ensuring timely execution, coordination across teams, and maintaining high-quality standards for all smart home installations and solutions.<br> The ideal candidate should have strong experience in smart home systems or technology-based projects, with a proven ability to manage multiple stakeholders and deliver complex projects successfully.<br> Key Responsibilities • Lead and manage end-to-end smart home project execution from planning to delivery.<br> • Coordinate with internal teams, contractors, suppliers, and clients to ensure smooth project implementation.<br> • Develop project plans, timelines, budgets, and resource allocation strategies.<br> • Ensure all projects are delivered on time, within scope, and within budget.<br> • Monitor project progress and proactively resolve issues or delays.<br> • Oversee installation, integration, and commissioning of smart home systems.<br> • Ensure compliance with technical standards, quality requirements, and client expectations.<br> • Manage risk assessment and mitigation throughout project lifecycle.<br> • Maintain clear documentation and reporting for all project activities.<br> • Provide regular updates and performance reports to senior management.<br> Requirements • 8 years of experience in Project Management, preferably in the Smart Home industry.<br> • Prior experience in smart home systems or similar technical solutions is mandatory.<br> • GCC experience is preferred.<br> • Strong knowledge of project management methodologies and execution frameworks.<br> • Experience handling multiple stakeholders and large-scale technical projects.<br> • Strong leadership, coordination, and problem-solving skills.<br> • Excellent communication and organizational abilities.<br> Preferred Skills • Experience in smart home automation and IoT systems.<br> • PMP or equivalent project management certification is an advantage.<br> • Ability to work in bilingual environments (Arabic & English).<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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POSITION OBJECTIVE<br><br> Ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales Assisting the Store Manager in efficient and profitable operation of the store, in accordance with the Company policies and procedures End to end store responsibility in absence of Store Manager Promote the Loyalty Program of the company for maximizing loyalty and repeat sales Provide feedback to the Store Manager and Area Manager with regards to employees and products<br><br>Key Responsibilities<br><br> Must be fashionable / well-groomed and possess up-to-date product knowledge to ensure minimal stock loss Maintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs Ensuring the retail staff has the skill to provide highest levels of customer service for maximizing the sales Assisting the Store Manager in implementation of operating procedures at the store as per the company standards Ensure the brand and company’s policies and procedures are adhered by all the staff at all the times Regularly audits own store administration and resolve any issues Manage the daily roaster, leave and grievances of the retail staff Maintain the visual merchandising standards at the stores all the time as per set VM standards Promote the Club Apparel Loyalty Program of the company for repeat sales Provide feedback to the Store Manager and/or Area Manager with regards to the employees and products Ensure awareness and vigilance at all times of security in the store without any negligence Must be updated about the various brands of the group for suggestive selling to the customers End to end store responsibility in absence of Store Manager Must be physically fit to stand for extended hours and heavy lifting
Job Title: Automation Delivery & Transformation Project Manager<br>Location: Jeddah, Saudi Arabia<br>Experience - 10+ years<br>Language Requirements Fluent in English and Arabic (Mandatory)<br>Role Overview We are seeking an experienced Automation Delivery & Transformation Project Manager to lead end-to-end delivery of Automation, RPA, and AI transformation programs. The ideal candidate will possess strong project/program management expertise, stakeholder management skills, and hands-on exposure to intelligent automation technologies across enterprise environments. Job Description - 8+ years of project/program management experience with strong exposure to automation delivery. Proven experience delivering RPA and AI automation programs in Saudi Arabia/GCC. Strong understanding of automation platforms such as:UiPath Automation Anywhere Microsoft Power Platform Exposure to:Generative AIOCRNLPChatbots Intelligent Document Processing AI/ML-based Automation Strong understanding of Agile, Waterfall, and Hybrid delivery methodologies. Experience managing enterprise-scale transformation programs. Strong financial, commercial, and stakeholder management skills.<br>Preferred Qualifications PMP Certification PRINCE2 Certification Agile Certification UiPath/Automation Anywhere Certification Microsoft Power Platform Certification AI / Intelligent Automation Certifications<br>Preferred Industry Experience Banking Financial Services<br><br>About CLPS RiDiK:RiDiK is a global technology solutions provider and a subsidiary of CLPS Incorporation (NASDAQ: CLPS), delivering cutting-edge end-to-end services across banking, wealth management, and e-commerce. With deep expertise in AI, cloud, big data, and blockchain, we support clients across Asia, North America, and the Middle East in driving digital transformation and achieving sustainable growth. Operating from regional hubs in 10 countries and backed by a global delivery network, we combine local insight with technical excellence to deliver real, measurable impact. Join RiDiK and be part of an innovative, fast-growing team shaping the future of technology across industries.<br>We will review applications on a rolling basis until 29th May 2026 and early submissions are encouraged. Please note that only shortlisted candidates will be contacted. Thank you for your understanding.
<p>In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what s possible.</p><p><strong>Join a Landmark Giga-Project Shaping the Future of Saudi Arabia</strong></p><p>Our client is delivering one of the Kingdom s most ambitious and high-profile giga-projects, set to redefine global standards in destination development, innovation, and visitor experience. As part of the integrated Delivery Partner team, you will play a key role in planning, designing, and implementing world-class assets and infrastructure that support the Kingdom s Vision 2030. This is a unique opportunity to contribute to a pioneering program at scale, working alongside industry-leading experts, cutting-edge technologies, and diverse stakeholders. If you are driven by challenge, motivated by impact, and eager to be part of a legacy project that will influence generations to come, we invite you to consider joining this transformative journey.</p><p>The Senior Project Manager Hotels is responsible for the end-to-end delivery of major hotel assets within the Sub-district East. This role provides strategic direction, ensures timely and cost-effective delivery, oversees all disciplines (design, procurement, construction, testing and commissioning), and guarantees that hotel projects meet the Client s standards for safety, quality, guest experience, and commercial performance. The Senior Project Manager leads cross-functional teams and external partners to deliver complex hotel developments in accordance with approved designs, budgets, schedules, contractual obligations, and regulatory requirements.</p><p><strong>Core Responsibilities</strong></p><p>1. Health, Safety & Wellbeing</p><ul><li>Lead and embed a strong health, safety, and wellbeing culture across all hotel projects.</li><li>Champion Stop Work authority and ensure the team is empowered to use it where safety is at risk.</li><li>Collaborate with HSE to ensure full compliance with all regulations and Client standards.</li><li>Conduct regular safety audits and implement corrective and preventive actions.</li></ul><p>2. Leadership & Team Management</p><ul><li>Demonstrate leadership behaviors aligned with the Client s values at all times.</li><li>Set clear objectives for project staff, manage performance, and drive accountability.</li><li>Develop and mentor team members, fostering a high-performance and collaborative culture.</li></ul><p>3. Project Strategy, Planning & Execution</p><ul><li>Set the strategic direction for planning and execution of hotel projects in Sub-district East.</li><li>Lead integrated planning across design, procurement, construction, testing, and commissioning.</li><li>Ensure assets are delivered in accordance with approved designs, cost plans, and milestone dates.</li><li>Align project phasing with wider district and city development plans.</li><li>Own the project execution plan, ensuring its approval and compliance across stakeholders.</li></ul><p>4. Resources, Schedule, Cost & Quality Management</p><ul><li>Manage resources, schedules, financials, and adherence to quality and safety standards.</li><li>Allocate resources effectively, including Delivery Partners and contractors.</li><li>Monitor and control budgets, cash flow, and cost forecasts, maintaining robust financial controls.</li><li>Support Commercial and Procurement in budgeting and financial planning.</li><li>Ensure project deliverables meet or exceed Client quality standards and hospitality benchmarks.</li></ul><p>5. Integrated Oversight, Risk & Reporting</p><ul><li>Lead coordination across all disciplines to maintain full oversight of schedules, costs, risks, quality, and safety.</li><li>Identify and manage project risks and opportunities, including operator standards and pre-opening requirements.</li><li>Provide regular status reports and updates to Client senior leadership and key stakeholders.</li><li>Prepare and present executive summaries and dashboards highlighting progress, issues, and mitigation plans.</li></ul><p>6. Design, Contracts & Technical Alignment</p><ul><li>Drive alignment between design requirements and contractual obligations, identifying gaps and facilitating resolution.</li><li>Lead design reviews (architectural, interiors, MEP, specialist systems) to ensure compliance with specifications.</li><li>Ensure designs incorporate operator brand standards, regulatory requirements, sustainability, and operational needs.</li><li>Identify and resolve conflicts between design and contract requirements in coordination with consultants, contractors, and operators.</li></ul><p>7. Procurement & Commercial Support</p><ul><li>Work closely with Client Procurement and Commercial on scoping, tender reviews, proposal evaluations, and performance analysis.</li><li>Support sourcing strategies for hotel-specific packages (FF&E, OS&E, specialist systems).</li><li>Participate in contract and claims negotiations in collaboration with Commercial teams.</li></ul><p>8. Stakeholder, Interface & Partner Management</p><ul><li>Foster collaboration across cross-functional teams (Development, City Teams, Operations, HSE, Commercial).</li><li>Oversee interfaces between hotel projects and adjacent assets (infrastructure, attractions, public realm).</li><li>Manage interfaces with other projects to ensure integration and avoid conflicts.</li><li>Work with the Delivery Partner to define annual objectives, resourcing plans, critical milestones, and stakeholder engagement strategies.</li></ul><p>9. Governance, Improvement & Leadership Activities</p><ul><li>Identify and implement process improvements and best practices in hotel project delivery.</li><li>Capture lessons learned and feed them into the Client s delivery frameworks and standards.</li><li>Lead key project activities: Project meetings and value engineering sessions Problem-resolution discussions and design reviews Site walks, spot construction inspections, and documentation checks Training sessions for junior employees and new team members Evaluation of proposals from consultants, contractors, and hotel operators Public outreach events and stakeholder engagements Perform other project-related activities as assigned by the Client.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s Degree in Engineering, Project Management, Construction Management, Architecture or a related field (required).</li><li>Master s Degree in Engineering, Project Management, Construction Management, or a related field (preferred).</li><li>Higher National Diploma in a relevant discipline may be considered in combination with extensive experience.</li><li><strong>Professional Certifications</strong></li><li>PMP or equivalent project management certification (e.g., PRINCE2, Agile) preferred.</li><li>Additional certifications in construction, hospitality development, or contract management are an advantage.</li><li>Approximately 15 years of relevant experience as a Project Manager, leading complex hotel and hospitality projects from initiation to closure.</li><li>Proven track record managing multiple hotel or mixed-use projects simultaneously.</li><li>Extensive experience delivering mega/large-scale complex design and construction programs in private and/or government sectors.</li><li>Significant experience in the development, implementation, and management of business systems, policies, and procedures.</li><li>Demonstrated leadership skills with the ability to set clear goals, motivate teams, and consistently achieve results.</li><li>Experience working with international hotel brands and operators on design standards, technical services, and pre-opening requirements (preferred).</li><li>Experience in fast-paced environments, delivering challenging goals and objectives using strong industry knowledge to inform decision-making.</li><li>Strong experience working collaboratively across multiple departments and with external partners.</li><li>Solid understanding of industry-specific regulations, standards, and best practices in construction and hospitality (building codes, fire & life safety, accessibility, sustainability, and brand standards).</li></ul>
Job Description <div> <p>At <strong>SLS The Red Sea</strong>, every memorable dining experience begins before the guest arrives at the table. As an <strong>F&B Reservations Agent</strong>, you will be the first point of connection for guests planning their dining experience handling reservations with accuracy, warmth, and the distinctive personality of SLS.</p> <p>From recommending the right venue and responding to guest enquiries to managing bookings and capturing individual preferences, you will work closely with our F&B teams to ensure every reservation is thoughtfully coordinated and every guest arrives feeling expected and welcomed.</p> <p>Key Responsibilities</p> <ul> <li>Handle restaurant reservations through phone, email, and designated reservation systems in a professional and timely manner.</li> <li>Respond to guest enquiries and provide accurate information about dining venues, menus, operating hours, promotions, and available experiences.</li> <li>Manage new reservations, amendments, cancellations, and special requests accurately and efficiently.</li> <li>Maintain accurate reservation records, guest profiles, preferences, and relevant notes to support personalized service.</li> <li>Communicate clearly with guests and confirm reservation details to ensure a smooth dining experience.</li> <li>Coordinate closely with restaurant and F&B teams regarding reservations, special occasions, guest preferences, and operational requirements.</li> <li>Handle guest requests, enquiries, and concerns professionally, ensuring appropriate follow-up when required.</li> <li>Support effective table and reservation management to maximize restaurant occupancy and revenue opportunities.</li> <li>Identify opportunities to recommend suitable dining experiences and promotions based on guest preferences.</li> <li>Maintain clear and professional communication across all guest interactions, reflecting SLS service standards.</li> <li>Ensure guest information and reservation details are handled accurately and confidentially.</li> <li>Stay updated on restaurant concepts, menus, promotions, special events, and relevant hotel experiences.</li> <li>Follow departmental procedures, service standards, and reservation policies at all times.</li> <li>Support the wider F&B team with reservation-related tasks and operational requirements when needed.</li></ul></div><p><strong>Desired Candidate Profile</strong></p>Qualifications <div> <ul> <li>High School Diploma or equivalent; a qualification in Hospitality or a related field is preferred.</li> <li>Minimum 1 2 years of experience in Reservations, Guest Relations, Front Office, F&B Operations, or a similar guest-facing role.</li> <li>Good command of spoken and written English is required.</li> <li>Strong customer service, communication, and interpersonal skills with a warm and professional approach.</li> <li>Basic computer skills and familiarity with restaurant reservation systems; experience with POS systems is an advantage.</li> <li>Strong organizational skills with attention to detail and accuracy when managing reservations and guest information.</li> <li>Ability to manage multiple enquiries and reservations efficiently in a fast-paced environment.</li> <li>Professional and guest-focused, with a genuine interest in creating seamless dining experiences.</li> <li>Previous experience within a luxury or lifestyle hospitality environment is an advantage.</li></ul></div>
<p><strong>Duties & Responsibilities</strong></p><p><strong>Guest Welcome & Departure:</strong></p><ul><li>Greet and welcome guests in a professional, friendly, and warm manner, embodying the brand's hospitality standards.</li><li>Efficiently perform guest check-in procedures, including verifying reservations, collecting necessary information, assigning rooms, and issuing keys.</li><li>Handle guest check-out procedures, including preparation of bills, processing payments (cash, credit card, foreign currency), and ensuring settlement.</li></ul><p><strong>Reservations Management:</strong></p><ul><li>Manage online, phone, and walk-in reservations, including modifications and cancellations, accurately inputting and retrieving information from the hotel's property management system ( Opera ).</li><li>Understand room status, room types, rates, and hotel facilities to make appropriate room selections and effectively manage inventory.</li></ul><p><strong>Guest Services & Communication:</strong></p><ul><li>Serve as the central point of contact for all guest inquiries, requests, and concerns.</li><li>Provide guests with accurate information about hotel amenities, services, rates, promotions, and local attractions/transportation.</li><li>Manage the hotel switchboard, answer phone calls professionally, and relay messages accurately.</li><li>Address guest complaints and issues promptly, professionally, and to the guest's satisfaction, escalating to the supervisor or manager when necessary.</li><li>Handle special requests (e.g., room changes, VIP services) whenever possible and ensure they are coordinated with relevant departments.</li></ul><p><strong>Inter-Departmental Coordination:</strong></p><ul><li>Work closely with the Housekeeping department to ensure room readiness, manage room status discrepancies, and arrange for special guest needs.</li><li>Coordinate with Reservations , Concierge , Bell Desk , and other departments to ensure a seamless and positive guest experience.</li><li>Communicate group arrival details and special requirements to the Sales and other relevant departments.</li></ul><p><strong>Administrative & Financial Duties:</strong></p><ul><li>Process and verify guest payments and financial transactions accurately.</li><li>Maintain updated records of bookings and payments.</li><li>Perform night audit procedures, if assigned to a night shift, and balance financial reports.</li><li>Maintain key control and security for guests and the hotel.</li></ul><p><strong>Sales & Revenue Generation:</strong></p><ul><li>Use suggestive selling techniques to upsell higher-rated rooms and promote hotel facilities and services (e.g., dining, spa).</li></ul><p>Accomplishes the following :</p><ul><li>Room charge.</li><li>Daily check list.</li><li>Blocked room list for HK;</li><li>Work order for signature of Asst. Front Office Manager</li></ul><p>Performs other duties as may be assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>Tamayyaz Program is for Saudi Nationals Only.</p><p>Open to candidates with little to no work experience, including fresh graduates and those with up to 6 months of relevant work experience.</p><p>Basic English skills are a must.</p><p>Strong passion for the Hospitality Field.</p><p>Excellent interpersonal and communication skills.</p><p>Is a team player that contributes to and proactively assists co-workers.</p><p>Ability to work a flexible roster depending on departmental needs.</p><p>Ability to focus attention on guest needs, always remaining calm and courteous.</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About Miraval Resorts & Spas</h3>
<p style="margin:0 0 12px; ************;">Miraval Resorts & Spas is seeking a <strong style="font-weight:700;">Guest Experience Planner (Arabic Speaking)</strong> to join its team in Saudi Arabia. This full-time role is central to delivering a personalized wellness journey for guests, acting as the primary point of contact from pre-arrival through departure. The position requires a professional who can anticipate needs and curate experiences aligned with Miraval’s philosophy.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">The Role of Guest Experience Planner</h3>
<p style="margin:0 0 12px; ************;">The Guest Experience Planner serves as the welcoming representative for Miraval The Red Sea, providing intuitive and personalized service. This dual-role professional ensures seamless arrival experiences, proactively addresses guest needs, and develops customized itineraries that support individual wellbeing goals. The Planner acts as a key connector between various departments, guiding guests to transformative experiences and serving as a trusted advisor throughout their stay.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Core Responsibilities</h3>
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<li style="margin:0 0 6px;">Greet guests with warmth and genuine care at all points of contact.</li>
<li style="margin:0 0 6px;">Facilitate smooth arrivals, check-ins, and check-outs with anticipatory service.</li>
<li style="margin:0 0 6px;">Conduct pre-arrival communication to understand guest needs, intentions, and preferences.</li>
<li style="margin:0 0 6px;">Curate and personalize wellness itineraries in line with Miraval’s philosophy.</li>
<li style="margin:0 0 6px;">Offer in-the-moment itinerary modifications with flexibility.</li>
<li style="margin:0 0 6px;">Guide guests through Miraval’s wellness, spa, culinary, and outdoor offerings.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Guest Personalization and Advisory</h3>
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<li style="margin:0 0 6px;">Listen empathetically to understand guest intentions and emotional needs.</li>
<li style="margin:0 0 6px;">Provide recommendations that reflect a holistic view of wellness (physical, emotional, spiritual, mental).</li>
<li style="margin:0 0 6px;">Introduce signature experiences with mindfulness and sensitivity.</li>
<li style="margin:0 0 6px;">Serve as a calming and trusted presence when resolving issues or emotional moments.</li>
<li style="margin:0 0 6px;">Mindfully suggest private sessions, specialty workshops, and wellness consultations based on guest interests.</li>
<li style="margin:0 0 6px;">Support departmental revenue goals through thoughtful, non-intrusive recommendations.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Operational Coordination and Excellence</h3>
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<li style="margin:0 0 6px;">Collaborate with wellness, spa, recreation, and culinary teams to create meaningful schedules.</li>
<li style="margin:0 0 6px;">Act as the guest’s central point of contact for all adjustments, additions, and questions.</li>
<li style="margin:0 0 6px;">Track and manage guest itinerary flow using internal systems and tools.</li>
<li style="margin:0 0 6px;">Coordinate special occasions and surprise touches with attention to emotional impact.</li>
<li style="margin:0 0 6px;">Maintain accurate guest profiles, notes, and preferences to support future stays.</li>
<li style="margin:0 0 6px;">Ensure lobby and guest welcome areas meet Miraval’s sensory aesthetics and cleanliness standards.</li>
<li style="margin:0 0 6px;">Assist with rooming, amenity delivery, and daily operations as needed.</li>
<li style="margin:0 0 6px;">Work closely with Front Office, Spa, Culinary, Wellness, and Housekeeping teams to ensure unified guest experiences.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Experience and Skills</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">A minimum of <strong style="font-weight:700;">5-10 years</strong> of relevant experience in guest relations or a similar role.</li>
<li style="margin:0 0 6px;">Fluency in <strong style="font-weight:700;">Arabic</strong> is required for effective communication with guests.</li>
<li style="margin:0 0 6px;">Demonstrated emotional intelligence and deep listening skills.</li>
<li style="margin:0 0 6px;">Ability to collaborate effectively across multiple departments.</li>
<li style="margin:0 0 6px;">Strong organizational skills for managing complex itineraries and guest preferences.</li>
</ul>