Tourism manager Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><strong><span>We help the world run better</span></strong><span><br>At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</span></p><br> <p><strong>Due to local Saudization mandates, we are only hiring Saudi/GCC nationals for this position.&nbsp;</strong></p><br> <p><strong>The official recruitment begins September 2026. By applying to this pipeline position, you have the option to get in contact with us early in the application cycle for our SAP Academy for Customer Success Program starting March 2027. We will host info sessions about the Program in the months ahead</strong></p><br> <p><strong>The SAP Academy for Customer Success is a global development program designed for talent who are early in their career.</strong>&nbsp;</p><br> <p><strong>Who&nbsp;You’ll&nbsp;Become&nbsp;</strong></p><br> <p>The Customer Success Manager (CSM) works directly with customers to guide them through their business journey with our solutions. The CSM works to increase customer satisfaction, retention, renewals, references,&nbsp;and upsells for Cloud products within their assigned solution portfolio. The CSM oversees key customer milestones throughout the customer lifecycle, from deal signature through system provisioning, monitoring implementation progress, and business case achievement. The CSM is expected to serve as the strategic point of contact for the customer within the assigned solution portfolio and to leverage appropriate resources across SAP functions to maintain overall customer health.&nbsp;</p><br> <p><strong>What You’ll Do&nbsp;</strong></p><br> <p>As a CSM within the SAP&nbsp;Next Gen -&nbsp;Academy for Customer Success, you will be responsible to: &nbsp;</p><br> <ul> <li>Successfully complete a 10-month learn-apply program, which includes classroom phases and field phases with your CSM team, that enhances your support&nbsp;in&nbsp;the CSM role, a critical&nbsp;customer-facing&nbsp;function within our dynamic Customer Success board area.  &nbsp;</li> </ul> <ul> <li>Immerse yourself in multi-dimensional, experiential learning with a focus on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process. &nbsp;</li> </ul> <ul> <li>Enhance skills around your solution portfolio, managing customer retention, and driving value realization.&nbsp;</li> </ul> <ul> <li>Receive onboarding in your local market with on-the-job training and mentoring by a senior CSM professional in the field. You will have the opportunity to work both behind the scenes and directly with customers.&nbsp;</li> </ul> <p>The program will enrich your knowledge of SAP and the Customer Success board area and give you the professional experience to be ready to serve our customers. We offer full-time employment from day one with practical learning application for your role.&nbsp; Upon successful completion of the program, you will move into a direct customer-facing CSM role in your market and continue to receive mentoring and coaching support to accelerate your growth.&nbsp;</p><br> <p><strong>What You Bring</strong>&nbsp;</p><br> <ul> <li>2–3 years of experience supporting customers and driving business transformation, ideally in consulting or account management.&nbsp;&nbsp;</li> </ul> <ul> <li>Proven ability to deliver strategic guidance and solutions that drive customer success and long-term value, coupled with experience in resolving issues and managing escalations to ensure satisfaction and business continuity.&nbsp;&nbsp;</li> </ul> <ul> <li>A cooperative and productive approach to working relationships, internally and externally.&nbsp;&nbsp;</li> </ul> <ul> <li>A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.&nbsp;&nbsp;</li> </ul> <ul> <li>An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.&nbsp;&nbsp;</li> </ul> <ul> <li>Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.&nbsp;&nbsp;</li> </ul> <ul> <li>Proficiency in English and Italian to engage with our global and local&nbsp;network.&nbsp;&nbsp;</li> </ul> <ul> <li>AI focus areas: (AI Adoption Mindset, Agentic AI Day-to Day Practice, and Context Engineering)&nbsp;&nbsp;</li> </ul> <ul> <li>A curious and agile mindset, with a passion for learning and the resilience to adapt in a fast-paced, evolving environment.</li> </ul> <ul> <li>Strong problem-solving,&nbsp;project management,&nbsp;and creative thinking skills, with the ability to collaborate across teams and communicate ideas clearly and effectively.&nbsp;&nbsp;</li> </ul> <ul> <li>Emotional intelligence and cultural awareness that support inclusive teamwork and thoughtful stakeholder engagement.&nbsp;&nbsp;</li> </ul> <ul> <li>A growing foundation in business acumen and emerging technologies,&nbsp;especially artificial intelligence,&nbsp;paired with a results-oriented approach and the courage to take initiative.&nbsp;</li> </ul> <p>CSM&nbsp;focus areas:&nbsp;&nbsp;</p><br> <p><strong>SAP Finance&nbsp;&amp; Spend Management&nbsp;(F&amp;S) –&nbsp;</strong>Knowledge in key areas such as accounting, procurement, and supplier management, focused on boosting visibility, cutting costs, and improving efficiency.&nbsp;</p><br> <ul> <li>S/4HANA Finance&nbsp;</li> </ul> <ul> <li>Finance &amp; Quote to Cash(Q2C)&nbsp;</li> </ul> <ul> <li>Procurement&nbsp;</li> </ul> <p><strong>SAP Supply Chain Management (SCM)&nbsp;</strong>- Knowledge in Supply Chain, Asset Management, Manufacturing, Logistics, or Product and Project lifecycle management.</p><br> <p><strong>About SAP Academy for Customer Success</strong>&nbsp;</p><br> <p>The SAP Academy for Customer Success offers a three-year journey that drives accountability and enhances productivity. It enables graduates to make a quick impact in customer-facing roles while fostering career longevity and leadership potential.&nbsp;</p><br> <p>Join us for a unique opportunity to build a global network, collaborate with customers to solve real business challenges, and gain hands-on experience with world-class cloud solutions — all while learning in a dynamic environment and earning competitive pay and benefits.&nbsp;</p><br> <p><strong>#SAPAcademyforCustomerSuccess&nbsp;&nbsp;</strong>&nbsp;</p><br> <p><strong>#SAPNextGen</strong>&nbsp;</p><br> <p><strong>SAP Next Gen</strong>&nbsp;is our global experience for students and early talent (0–3 years of professional work experience). Being a part of the Next Gen community provides access to a supportive global network, tailored development opportunities, and the ability to contribute to high-impact projects across the business.&nbsp;</p><br> <p>SAP’s employees across different regions are enabled to do their best job with the right mix of office and remote work according to country-specific guidelines and regulations. In general, our&nbsp;<strong>hybrid work setup</strong>&nbsp;consists of&nbsp;<strong>three days a week in the office or on-site with customers or partners.</strong></p><br> <p>We are planning a practical and immersive portion of our program, which will likely&nbsp;involve participants spending&nbsp;<strong>four (4) weeks, spread across two trips, in San Ramon, California.</strong>&nbsp;This experience is designed to provide unparalleled hands-on learning and networking opportunities.&nbsp;&nbsp;</p><br> <p>During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such,&nbsp;<strong>vacation will not be approved during some critical times of the program.</strong>&nbsp;</p><br> <p><strong>Due to local Saudization mandates, we are only hiring Saudi/GCC nationals for this position.&nbsp;</strong></p><br> <br> <br> <p><strong><span>Bring out your best</span></strong><span><br>SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.&nbsp;&nbsp;<br></span><strong><span>We win with inclusion</span></strong><span><br>SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.<br>SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.<br>For SAP employees: Only permanent roles are eligible for the </span><span>SAP Employee Referral Program<span>, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.<br>Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity,&nbsp; gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.<br></span></span><span>Successful candidates might be required to undergo a background verification with an external vendor.</span></p><br> <p><strong><span>AI Usage in the Recruitment Process</span></strong></p><br> <p><span>For information on the responsible use of AI in our recruitment process, please refer to our </span><span>Guidelines for Ethical Usage of AI in the Recruiting Process</span><span>. </span></p><br> <p><span><span>Please note that any violation of these guidelines may result in disqualification from the hiring process.</span><span><br>Requisition ID: 458426 &nbsp;| Work Area: Sales &nbsp;| Expected Travel: 0 - 50% &nbsp;| Career Status: Graduate &nbsp;| Employment Type: Regular Full Time &nbsp;&nbsp;| Additional Locations: &nbsp;#LI-Hybrid<br></span></span></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Description</span><br><span></span><p><span><span><strong>Curriculum Manager - Nautical</strong></span></span></p><br><p><span><span><strong>Grade: 12</strong></span></span></p><br><p><span><span><strong>Location: Jubail, Saudi Arabia</strong></span></span></p><br><p><span><span><strong>JOB PURPOSE </strong></span></span></p><br><p><span><span>BAE Systems is the UK Government’s nominated Prime Contractor under the Government-to-Government arrangements that are in place to provide equipment, support and training to Saudi Arabia. We provide maintenance of Royal Saudi Air Force (RSAF) aircraft and train RSAF and Royal Saudi Naval Force personnel safely in a training environment in how to use their aircraft, equipment and weapons. </span></span></p><br><p><span><span>BAE Systems Saudi Arabia is committed to supporting the Saudi Arabian National Agenda including Saudisation and the training and development of Saudi National capability through the growth of the Saudi National Partner Companies thereby reinforcing Industrialisation and Partnerships.</span></span></p><br><p><span><span>To manage the delivery of UK Maritime and Coastguard Agency (MCA), Transport General Authority (TGA) and Saudi Ports Authority (SPA) training programme ranging from Deck Hand to Chief Mate, VTS Operator, VTS Supervisor, Harbor Pilot and Master Certificate of Competence.</span><span>The training will be delivered in a purpose-built facility and utilise advanced simulation and emulation techniques.</span></span></p><br><p><span><span>The post holder will be required to lead a multi-disciplined team to ensure effective training delivery with high levels of student success, continuity with UK MCA approval, academic awarding body approval, both in the UK and KSA, and development of the associated curriculum as required. The post holder will, through the multi-disciplined team, be expected to deliver over 800 hours of training, and develop curriculum as required by the needs of the NMA.</span></span></p><br><p><span><span><strong>JOB ACCOUNTABILITIES</strong></span></span></p><br><p><span><strong>The post holder is responsible for:</strong></span></p><br><ul><li><p><span>Assisting the NMA Head of Commercial Maritime in implementing the associated policies and procedures within the NMA.</span></p><br></li><li><p><span>Assisting the NMA Head of Commercial Maritime in the implementation of the NMA’s commercial strategies in line with the NMA’s strategic priorities.</span></p><br></li><li><p><span>Managing the development of curricula teams, to promote an industry focused tertiary educational model.</span></p><br></li><li><p><span>Managing and inspiring direct reports to be creative and innovative in all aspects of pedagogy and to embed Blended Learning across all curriculum areas.</span></p><br></li><li><p><span>Assisting the NMA Head of Commercial Maritime in the operational planning and delivery of the NMA’s curriculum provisioning targets.</span></p><br></li><li><p><span>Assisting the NMA Head of Commercial Maritime in ensuring all courses within the area of responsibility have and maintain the respective awarding body approvals.</span></p><br></li><li><p><span>Assisting the NMA Head of Commercial Maritime in the development of a Quality Management System (QMS) that meets the needs of the applicable Industry standards, the NMA, and awarding bodies.</span></p><br></li><li><p><span>Ensuring performance targets within the area of responsibility are met.</span></p><br></li><li><p><span>Managing and providing direction to a team to provide a valuable student learning experience.</span></p><br></li><li><p><span>Assisting the NMA Head of Commercial Maritime in the development and maintenance of a Product Safety Management System (PSMS) for all teaching and learning equipment within the area of responsibility.</span></p><br></li><li><p><span>Ensuring teaching content and methods of delivery are in accordance with equal opportunities, are compliant with NMA’s standards, and are fully accessible to all learners.</span></p><br></li><li><p><span>Being a champion of change, communication, continuous improvement and empowerment, securing motivation, loyalty and the support of direct reports, and staff in general.</span></p><br></li><li><p><span>Ensuring regular team meetings are conducted with all direct reports.</span></p><br></li><li><p><span>Ensuring direct reports receive regular feedback on their performance.</span></p><br></li><li><p><span>Delivery of teaching and learning, ensuring they are of the highest standard, and responsive to the needs of the students, including:</span></p><br><ul><li><p><span>Establishing and maintaining high levels of professional conduct in their area of responsibility.</span></p><br></li><li><p><span>Managing and being responsible for, improvements in the quality of teaching and learning delivered through the curricula areas.</span></p><br></li><li><p><span>Ensuring that the targets for continuous improvement in the quality of learning, teaching and attainment for the curricula area are achieved in a timely manner.</span></p><br></li><li><p><span>Managing and being responsible for the sustained improvements in students’ achievement within the curricula areas.</span></p><br></li><li><p><span>Ensuring that the targets for students’ recruitment, retention and trained output standards are achieved.</span></p><br></li></ul></li><li><p><span>Managing the student disciplinary process and conduct within respective curricula areas.</span></p><br></li><li><p><span>Ensuring that coherent academic guidance systems are in place and applied in line with NMA policy.</span></p><br></li><li><p><span>Managing and maintaining curricula approvals from the MCA and other awarding bodies.</span></p><br></li><li><p><span>Maintenance and integrity of student records, as required by the MCA.</span></p><br></li><li><p><span>Managing and leading the development and delivery of all courses in the Deck curriculum area.</span></p><br></li><li><p><span>Project engineering management of new bespoke Marine and Ports related commercial courses as per company standard operating procedures.</span></p><br></li><li><p><span>Acting as a College Training Record Book (TRB) advisor for all students that are following the Nautical Science (NS) route.</span></p><br></li><li><p><span>Managing the college signoff of all Nautical Science TRBs.</span></p><br></li><li><p><span>Managing and leading the preparatory course for SQA/MCA written and MCA oral examinations.</span></p><br></li><li><p><span>Correct through life provision and operation of the Ship Simulators. This will include liaising with the NMA IT team to ensure that the Ship Simulator hardware and software are maintained as per the service agreement with the suppliers and college planned maintenance system.</span></p><br></li><li><p><span>Managing and leadingconsultancy services to the shipping, port and offshore industries.</span></p><br></li><li><p><span>Leading and further developing Advanced Ship and Tug handling courses.</span></p><br></li><li><p><span>Managing and leadingthe validation and accreditation process of Ship-handling / Tug handling courses from organisations such as Nautical Institute (NI) and Tug master’s association.</span></p><br></li><li><p><span>Developing and managing through an Integrated Human element/ Bridge Simulator course for management level.</span></p><br></li><li><p><span>Managing the delivery of Human element, Leadership and Management courses for operational and management levels.</span></p><br></li><li><p><span>Developing and managing Bridge and Crew resource management courses.</span></p><br></li><li><p><span>Developing and managing an integrated Bridge and Engine resource management course.</span></p><br></li><li><p><span>Leading the development of New Ships Models and port areas.</span></p><br></li><li><p><span>Managing and leading the development and delivery of Polar Code courses and work with the professional organisations such as NI for joint delivery and accreditation of Value-added courses for ships navigating in Polar waters.</span></p><br></li><li><p><span>Leading and further developing all STCW relevant short courses related to the Deck Officer Certificate of Competency.</span></p><br></li><li><p><span>Correct through life provision and operation of all navigation &amp; communication labs. This will include liaising with the NMA IT team to ensure that the Simulator hardware and software are maintained as per the service agreements with the suppliers and college planned maintenance system.</span></p><br></li><li><p><span>Purchasing and maintaining Chart licenses and all associated publications for Deck Officer of the Watch course.</span></p><br></li><li><p><span>Acting as an AMERC GMDSS coordinator for the NMA.</span></p><br></li><li><p><span>Managing and leading consultancy services to the shipping, port and offshore industries.</span></p><br></li><li><p><span>Leading and further developing Tanker Fam, Advanced Oil, Advanced Gas, Chemical, LNG bunkering, Hydrogen as Fuel, LICOS, Enclosed Space Entry, Ship Security, Personal Survival, CPSCRB, EDH and International Code of Signals training routes.</span></p><br></li></ul><p><span><span><strong>RECRUITMENT SPECIFICATION</strong></span></span></p><br><p><span><i><span><strong>Essential</strong></span></i></span></p><br><ul><li><p><span><span>Class 1 Master Mariner, issued by the Maritime &amp; Coastguard Agency or an IMO Whitelist Country and acceptable to the MCA as an equivalent.</span></span></p><br></li><li><p><span><span>Operational management experience in curriculum delivery, including the effective development, deployment and leadership of training staff.</span></span></p><br></li><li><p><span><span>Experience in the planning, development, approval and delivery of MCA approved Nautical Science core curriculum and the underpinning knowledge as per the Standards of Training, Certification, and Watchkeeping (STCW).</span></span></p><br></li><li><p><span><span>Significant experience in the planning, development, approval and delivery of MCA approved STCW short courses.</span></span></p><br></li><li><p><span><span>An ability to build effective and financially beneficial working relationships with industry to drive and deliver dynamic, creative and innovative learning.</span></span></p><br></li><li><p><span><span>Ability to develop positive working relationships with individuals and customers at all levels (internal and external).</span></span></p><br></li><li><p><span><span>Highly developed communication, liaison and networking skills.</span></span></p><br></li><li><p><span><span>The ability to analyse, solve problems and implement change with a successful track record of managing and delivering change.</span></span></p><br></li><li><p><span><span>A strong sense of purpose and proven experience of exceeding agreed goals and Key Performance Indicators (KPIs).</span></span></p><br></li><li><p><span><span>The ability to manage allocated budgets and meet financial targets.</span></span></p><br></li><li><p><span><span>Excellent ICT Skills.</span></span></p><br></li><li><p><span><span>Ability to provide management level reportage.</span></span></p><br></li><li><p><span><span>Strong written and verbal communication skills, with the ability to present complex information clearly and effectively.</span></span></p><br></li><li><p><span><span>Ability to manage conflicting priorities and meet deadlines to the satisfaction of all concerned parties.</span></span></p><br></li><li><p><span><span>Ability to delegate effectively and manage the performance of others.</span></span></p><br></li></ul><p><span><span><strong>EXPATRIATE EMPLOYEE BENEFITS</strong></span></span></p><br><p><span><span>In return for the required high levels of commitment and hard work you will receive a competitive salary, rent free accommodation and access to free recreation facilities, all available within Company secured accommodation. In addition, a generous leave and travel allowance makes this an opportunity not to be missed. </span></span></p><br><p><span><span>On successfully securing a role your appointment to Saudi Arabia will initially be on single status. On commencement of employment in Saudi Arabia you will have the opportunity to apply to have your family join you in the future. A full health care scheme is provided within Saudi Arabia.</span></span></p><br><p><span><span><strong>SAUDI NATIONAL EMPLOYEE BENEFITS</strong></span></span></p><br><p><span><span>In return for the required high levels of commitment and hard work you will receive a competitive salary and benefits package, including a generous leave and travel allowance, a full health care scheme and access to subsidised recreational facilities</span></span></p><br><p><span><span><strong>BAE Systems</strong></span></span></p><br><p><span><span>At BAE Systems, we provide some of the world's most advanced, technology-led defence, aerospace and security solutions. We employ a skilled workforce of 89,600 people in more than 40 countries. Working with customers and local partners, we develop, engineer, manufacture, and support products and systems to deliver military capability, protect national security and people, and keep critical information and infrastructure secure.</span></span></p><br><p><span><span><strong>All appointments in Saudi Arabia are subject to receipt of all necessary Government and/or Customer approvals.</strong></span></span></p><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About Lucidya Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth. Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value. Why this role matters Customer service is evolving faster than ever. Customers expect instant, personalized support, while support teams are under constant pressure to resolve issues faster without sacrificing quality. AI is fundamentally changing how support organizations operate, and we're building the products that will define that future. As our Principal Product Manager , you'll own the strategy and direction of Lucidya's Customer Service Suite , including OmniServ, our ticketing and case management platform, mobile experience, and the AI-powered capabilities that enable support teams to work smarter. This isn't a role where you'll simply manage a backlog. You'll define where the product goes, make difficult prioritization decisions, and shape experiences that thousands of users rely on every day. You'll spend time with customers, understand how they actually work, and turn those insights into products that solve meaningful problems. We're looking for someone who enjoys solving complex challenges, questions assumptions, and is excited by building products where AI creates real customer value - not simply because it's the latest trend. What You'll Do Own the vision, strategy, and roadmap for Lucidya's Customer Service Suite, ensuring every investment moves the product closer to solving meaningful customer problems. Spend time with customer support teams, operations leaders, and enterprise customers to deeply understand how they work, where they struggle, and what would genuinely improve their day-to-day experience. Work closely with Engineering and Design to continuously deliver valuable improvements, favouring learning through iteration over waiting for perfection. Make thoughtful product decisions by balancing customer needs, business priorities, technical complexity, and long-term platform strategy. Champion AI-powered experiences that genuinely improve agent productivity and customer outcomes, rather than adding technology for technology's sake. Partner with Customer Success, Sales, and Marketing to ensure new capabilities are successfully adopted and create measurable business impact after launch. Use customer feedback, product analytics, market trends, and experimentation to continuously improve the product and validate product decisions. Create alignment across stakeholders by communicating product strategy, priorities, trade-offs, and roadmap decisions with clarity and confidence. Build trust across cross-functional teams by creating a collaborative environment where great ideas can come from anyone. Who You Are You've spent 7-9 years building B2B SaaS products and have owned a product or product suite end-to-end not just individual features. You enjoy solving customer problems more than shipping features. You naturally ask "What problem are we solving?" before deciding "What should we build?" You're comfortable making difficult prioritization decisions and explaining the reasoning behind them, even when not everyone agrees. You enjoy spending time with customers and believe the best product decisions come from understanding real user behaviour rather than assumptions. You collaborate exceptionally well with engineers and designers. You don't need to write production code, but you're technical enough to challenge ideas, understand trade-offs, and make informed decisions together. You're naturally curious. Whether it's a new AI capability, workflow automation tool, or emerging technology, you've probably already experimented with it before someone asked you to. You value progress over perfection and know when it's time to ship, learn, and iterate. You're comfortable using data to support your decisions but know that numbers alone rarely tell the full story. You communicate clearly with technical and non-technical audiences alike and can simplify complex ideas without oversimplifying the problem. You're fluent in both Arabic and English , enabling you to work closely with our customers across the region. You'll likely have experience with Product management platforms such as Jira and Confluence. Collaboration tools including Miro and Figma. Product analytics platforms such as Mixpanel, Amplitude, or similar. SQL for exploring product data and validating hypotheses. Customer support platforms such as Zendesk, Freshdesk, Intercom, Salesforce Service Cloud, or similar. Generative AI tools such as ChatGPT, Claude, GitHub Copilot, or equivalent productivity tools. Bonus points if you have: Previously worked in Customer Support, Customer Success, Contact Centres, or Service Operations before moving into Product. Built AI-powered workflows or automation products that delivered measurable customer outcomes. Experience designing or building enterprise customer service software. What Success Looks Like (First 6 Months) Within your first six months, you'll have built a deep understanding of Lucidya's Customer Service Suite, our customers, and the workflows that power their support operations. More importantly, you'll have: Become the go-to product leader for the Customer Service Suite, with a deep understanding of both the product and the customer problems it solves. Shipped meaningful improvements to OmniServ or the mobile experience that customers notice and that measurably improve how support teams work. Earned the trust of Engineering, Design, and cross-functional stakeholders by making thoughtful product decisions, communicating trade-offs clearly, and consistently delivering value. Built strong relationships with customers and established a regular feedback loop that directly influences product priorities. Defined and communicated a clear product roadmap that balances customer needs, business priorities, and long-term product strategy. Identified opportunities to leverage AI and automation in ways that create genuine value for support teams rather than simply introducing new technology. What the hiring process will look like Our hiring process is designed to help both you and us determine whether this is the right fit.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>You've spent 7-9 years building B2B SaaS products and have owned a product or product suite end-to-end not just individual features. You enjoy solving customer problems more than shipping features. You naturally ask "What problem are we solving?" before deciding "What should we build?" You're comfortable making difficult prioritization decisions and explaining the reasoning behind them, even when not everyone agrees. You enjoy spending time with customers and believe the best product decisions come from understanding real user behaviour rather than assumptions. You collaborate exceptionally well with engineers and designers. You don't need to write production code, but you're technical enough to challenge ideas, understand trade-offs, and make informed decisions together. You're naturally curious. Whether it's a new AI capability, workflow automation tool, or emerging technology, you've probably already experimented with it before someone asked you to. You value progress over perfection and know when it's time to ship, learn, and iterate. You're comfortable using data to support your decisions but know that numbers alone rarely tell the full story. You communicate clearly with technical and non-technical audiences alike and can simplify complex ideas without oversimplifying the problem. You're fluent in both Arabic and English , enabling you to work closely with our customers across the region. You'll likely have experience with Product management platforms such as Jira and Confluence. Collaboration tools including Miro and Figma. Product analytics platforms such as Mixpanel, Amplitude, or similar. SQL for exploring product data and validating hypotheses. Customer support platforms such as Zendesk, Freshdesk, Intercom, Salesforce Service Cloud, or similar. Generative AI tools such as ChatGPT, Claude, GitHub Copilot, or equivalent productivity tools. Bonus points if you have: Previously worked in Customer Support, Customer Success, Contact Centres, or Service Operations before moving into Product. Built AI-powered workflows or automation products that delivered measurable customer outcomes. Experience designing or building enterprise customer service software.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what s possible.</p><p>The Senior Project Manager (Rail): Technical (Architecture, Civil, Structures &amp; Rail) is a senior, client facing role within a PMC organization, responsible for managing and assuring the end to end design and build process for architectural, civil, structural, and rail infrastructure works on a major program (multi modal hub). This is a non operational role focused on project and design management, technical governance, safety by design, and contractor oversight on behalf of the client. The role ensures that all consultants, contractors, and stakeholders deliver coordinated, safe, compliant, and constructible designs and built works that meet the employer s requirements, authority regulations, and project objectives for scope, time, cost, quality, and safety.</p><p>Key Responsibilities</p><p>1. Client Representation &amp; Governance</p><ul><li>Act as the primary PMC focal point for technical matters across architecture, civil, structures, and rail infrastructure (track, earthworks, rail civil interfaces).</li><li>Represent the client in high level technical, design, and coordination meetings with consultants, contractors, authorities, and third parties.</li><li>Ensure employer s requirements, design briefs, and technical standards (including rail specific criteria) are clearly communicated, understood, and implemented by all delivery partners.</li><li>Provide independent advice and recommendations to the client on technical, risk, and program issues related to the built environment and rail scope.</li></ul><p>2. Design Management &amp; Technical Assurance</p><ul><li>Lead and manage the full design lifecycle (concept, schematic, detailed design, IFC for: Architectural works (stations, depots, ancillary buildings, public realm) Civil and structural works (viaducts, bridges, tunnels, cut and cover, retaining structures, foundations, earthworks) Rail civil and track related infrastructure (trackform, slab/ballast design, formation, drainage, trackside civil works)</li><li>Review and comment on design submissions, BIM models, calculations, reports, and specifications to ensure compliance with: Employer s requirements and project design criteria Local building and rail infrastructure codes and authority requirements Applicable international standards</li><li>Chair and coordinate multi discipline design review workshops, value engineering, and constructability reviews to optimize solutions for safety, functionality, operations, and cost.</li><li>Oversee requirements management and traceability for the architectural, civil/structural, and rail infrastructure scope from requirements capture through verification and close out.</li><li>Ensure adherence to technical assurance processes, including formal design verification and validation, peer reviews, and independent checks.</li></ul><p>3. Interface &amp; Multi Discipline Coordination</p><ul><li>Collaborate with all interfaces between architecture/civil/structures/rail and other disciplines.</li><li>Manage and maintain interface registers, ensuring early identification and resolution of cross discipline and cross contract issues (e.g., track structure interaction, rail station integration, rail road interfaces).</li><li>Ensure that architectural and structural designs accommodate rail system, track alignment, clearance, access, evacuation, and maintenance requirements.</li><li>Support project wide design and interface governance in collaboration with the Design &amp; Interface leadership.</li></ul><p>4. Safety, Engineering &amp; Compliance (Non Operational)</p><ul><li>Embed safety by design principles into all architectural, civil, structural, and rail infrastructure solutions, covering construction safety, operational safety, and maintainability.</li><li>Oversee compliance with engineering and safety standards, including structural robustness, fire and life safety, evacuation strategy, and rail specific safety requirements.</li><li>Review and monitor RAMS , hazard identification, risk assessments, and mitigation measures relevant to the built environment and rail infrastructure scope.</li><li>Coordinate with independent reviewers, safety assessors (ISA) , and authorities to secure approvals and certifications.</li><li>Ensure all required technical and safety approvals (including rail infrastructure approvals) are planned, tracked, and obtained in line with program milestones.</li></ul><p>5. Design Build Coordination &amp; Construction Support</p><ul><li>Align design outputs with construction methodologies and sequencing for stations, civil structures, and rail infrastructure; identify constructability issues early and drive resolution.</li><li>Support the client in evaluating and approving design changes, technical deviations, and value engineering proposals from contractors that affect architecture, civil, structures, or rail.</li><li>Oversee application of configuration management to architectural, structural, and rail civil designs, including version control and change tracking.</li><li>Provide senior technical input on RFIs, non conformance reports, and field changes raised during construction; coordinate with design consultants and contractors to implement robust solutions.</li></ul><p>6. Program, Cost &amp; Risk Management</p><ul><li>Monitor design and construction related technical activities against the integrated master schedule and key milestones for stations, civil structures, and rail infrastructure.</li><li>Identify critical path activities and constraints; develop and monitor mitigation and recovery actions where delays arise.</li><li>Support the client and project controls team in assessing schedule and cost impacts of technical issues or design changes.</li><li>Maintain and regularly update risk registers for architectural, civil/structural, and rail scope, defining mitigation and contingency measures.</li><li>Prepare clear, concise technical and progress reports, dashboards, and presentations for client leadership and governance boards.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Civil Engineering, Structural Engineering, Rail Engineering, or Architecture (with strong technical focus), or a closely related discipline.</li><li>Master's degree in Engineering, Rail/Transportation, Architecture, or Project Management is an advantage.</li><li>Professional registration/chartership (CEng, PE, SE, RIBA, or equivalent) is highly desirable.</li><li>Project management certification (PMP, PRINCE2) is an advantage.</li><li>Approximately 15 years experience in architecture and/or civil/structural engineering for major infrastructure or transport projects, including significant rail related works (metro, mainline, LRT, high speed, or similar).</li><li>Significant experience in a PMC, client organization, or international consultancy managing design and build contracts.</li><li>Proven track record managing multi discipline design for complex stations, depots, viaducts/bridges, tunnels, and associated rail infrastructure.</li><li>Demonstrable experience in technical assurance, safety by design, and securing approvals with relevant building and rail authorities.</li><li>Experience coordinating closely with MEP, rail systems (signalling, telecoms, power), and track disciplines in a large, multi contractor environment.</li><li>Strong technical understanding of architectural, civil, structural, and rail infrastructure design principles, codes, and best practices.</li><li>Solid knowledge of design governance, systems engineering concepts, interface management, and safety/ RAMS fundamentals.</li><li>Excellent project management, planning, and organizational skills in complex, multi stakeholder environments.</li><li>Strong analytical, problem solving, and decision making abilities with a structured approach to risk and issue management.</li><li>Highly effective communication, facilitation, and negotiation skills, including the ability to present complex technical issues clearly to non technical stakeholders.</li><li>High level of professionalism, integrity, and client service orientation.</li><li>Proficiency with standard project and design tools; familiarity with BIM/Revit, civil/structural and track design software, and common data environments (CDE) is an advantage.</li><li>Fluency in English (written and spoken) and Arabic (ideal).</li></ul><p></p></section>

Be the change. Join the world’s most visionary developer.<br>Red Sea Global (RSG) is showing that there is a better way to positively shape the places we live, work and travel.<br>We are purpose-driven and committed to people and planet. Our transformative programs are a driving force to achieving Vision 2030, as well as leading the world towards regenerative tourism.<br>Join RSG and be part of the positive change for Saudi Arabia and the world.<br>Job Purpose<br>Manage the development, governance, and execution of RSG's HR strategy framework, project portfolio, and divisional planning cycle, ensuring alignment with corporate objectives and integrated delivery across all HR functions.<br>Functional Responsibilities:<br>This job description outlines the core responsibilities of the role but is not exhaustive. Additional tasks related to the broader department may be assigned as required.<br>Manage the development and maintenance of RSG's People and HR strategy framework and HR service model, ensuring alignment with corporate strategy and evolving business priorities across all HR functions. Monitor the execution of the HR strategy roadmap, tracking progress against defined milestones, identifying delivery risks, and providing structured performance updates to senior HR leadership. Drive the governance of strategic HR projects and initiatives, establishing reporting cadences, coordinating cross-functional stakeholders, and ensuring timely and structured delivery in line with defined objectives. Act as the focal point for HR project governance, maintaining structured delivery frameworks, documentation standards, and stakeholder coordination protocols across all active HR strategic initiatives. Manage the annual business planning cycle for the HR division, coordinating input from all HR functions, consolidating deliverables and budget submissions, and ensuring timely alignment with RSG's business planning calendar. Develop, cascade, and monitor the HR division's KPIs and objectives in coordination with the Strategy & Performance division, ensuring alignment with corporate performance frameworks and consistent tracking across all HR functions. Integrate change management strategies into RSG projects and initiatives that affect people, overseeing stakeholder engagement, communication planning, and transition support, while monitoring and managing the people impact of organizational changes to ensure smooth adoption throughout the change process, in alignment with the organizational culture and internal communications units. Develop and maintain the HR shared services delivery model between Group HR and RSG subsidiaries, defining the service catalog, pricing framework, and governance method, and conducting periodic HR maturity assessments to inform continuous improvement. Facilitate alignment between corporate strategy and HR deliverables through structured project planning, milestone tracking, and cross-functional execution reviews. Contribute to enterprise-wide transformation initiatives from an HR strategy perspective, in collaboration with the organization design & workforce planning section and other relevant HR functions, ensuring operational and people impacts are assessed, planned, and executed in the best interest of RSG. Support the development and implementation of RSG's Saudization strategy in collaboration with relevant HR functions, contributing to workforce localization planning, people upskilling, succession planning, and vocational and internship programs, ensuring HR's role in Saudization compliance and regulatory reporting is fulfilled in alignment with internal control standards. Support GRC and internal audit processes from a project governance perspective by maintaining structured documentation of HR strategic initiatives, milestone tracking records, and divisional performance reports, coordinating with the HR Policies & Procedures section as the primary compliance and regulatory contact for the HR division.<br>Managerial Responsibilities:Contribute to providing input to the Department’s strategy from the Section or Unit perspective, in alignment with RSG’s vision and mission. Contribute to developing the Section or Unit’s objectives, KPIs, and annual operational plans, ensuring implementation meets performance targets. Contribute to the Section or Unit’s budget preparation and monitor financial performance. Implement and ensure adherence to Section or Unit policies and procedures; oversee performance and KPI communication. Ensure effective staffing, development, and deployment of Section or Unit employees in coordination with higher management.<br>Job Requirements Academic Qualifications:Bachelor's degree in Human Resources, Business Administration, Organizational Psychology, or a related field. (Master’s Degree Preferred) Years of Experience: 10 years (with 2+ in managerial roles) of relevant experience Other Requirements:Project Management Professional (PMP) or equivalent project governance certification is preferred HR certifications such as SHRM-CP, CIPD, APHRI, or equivalent are preferred Experience in organizational change management or holding a recognized change management certification (e.g., Prosci, ACMP) is preferred<br>Key Interactions Internal Interactions External Interactions:HR Centers of Excellence Organization Design & Workforce Planning Unit RSG Subsidiaries (where applicable) Strategy & Performance GRCLegal Sustainability

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Company description Move people. Change the world. Founded in Chicago in 1935, Leo Burnett Worldwide is one of the largest agency networks with 96 offices and nearly 10,000 employees. In the Middle East, we’re consistently making an impact in KSA, Lebanon, UAE, Egypt, and Jordan thanks to our teams of go-getters. In a historic achievement, our agency was voted #1 Creative Agency for Effectiveness in the World, while Leo Burnett UAE has claimed the top spot in the WARC Effective 100, earning the title of the most effective creative agency in the world. Additionally, Leo Burnett enjoys the title of "Most Innovative Company" for driving brand purpose, as recognised by Fast Company. In 2024, Leo Burnett UAE was ranked #1 most Effective Agency, and it also secured the titles of #1 Agency and Network of the Year at the MENA Effies 2023, as well as at Dubai Lynx in both 2023 and 2024. At our core lies the Humankind philosophy, a belief that creativity has the power to transform human behaviour. We focus on people and purpose, not just advertising. Overview The primary role of the Associate Business Director - Creative Operations is to lead the creative operations, find solutions internally, and report to the Business Director - Creative Operations. Working with all stakeholders, have an overview of the capacity and utilization of each creative resource. The responsibility includes but is not limited to ensuring the agency is running efficiently almost as a profit centre, and no client deadlines are missed. Keeping the focus on quality, people and process must ensure the smooth running of all areas within the agencies by resolving key production/workflow issues, whilst working with seniors to define optimum resources and processes that underpin the agency's success. Responsibilities Technical &amp; Product Pre-Briefing Phase: • Operates as a functional channel between Creative and Account management by working before assignments to assess implications and anticipate workload needs. • Attends status meetings and collaborates with Creative Resources and Communications team throughout the creative development and stays informed of timing, scope, and priority changes. • Takes ownership of the Capacity Plan. Ensure that the capacity plan is updated regularly. Briefing Phase: • Receives and reviews new assignment briefs to ensure assignment syncs with forecasting and to understand actual creative needs (scope of assignment, timing, and priority) • Evaluates the available creative resources (aptitude, workstyle, Skill, and workload) against creative needs. • Working to prepare staffing solutions based on matching the right teams (and several teams) with the suitable projects. • Presents staffing solutions to assign appropriate creative team and works with the CCO &amp; CD to organize and inform the team. • Organizes creative briefing and pit stops with time, location, and team members and attends briefing. Post Briefing phase: • Tracks individuals’ creative contributions to the agency. • Manage all resources and ensure all projects/accounts are staffed accordingly. • Ensure department leads see all briefs before dispatching the work to the team. • Manage the team's time and make recommendations to prioritize their workload to ensure timely work delivery. • Work closely with the team leads in prioritizing/reallocating workloads. Business Acumen &amp; Operational Efficiency • Serve as Casting Manager who understands the ins and outs of employees’ skill sets, strengths, and weaknesses to map talent to the business appropriately. • Anticipate trends within the group and create innovative solutions· • Assesses skill sets and specialities, assigning the best possible resources for every project. • Continually monitors the group for efficiencies and overloaded reports concerns and opportunities to the head of creative services. • Works to share the appropriate level of communication with creative teams, understanding what might be best suited to share in the hallway, via email, or through scheduled meetings. • Maintains open-mindedness to ideas and welcomes feedback on changing or improving processes. • Manage the day-to-day running of the workload allocations. • Regularly watch timesheets and vacations for the full team and prepare reports. • Monitors the repository and remains gatekeeper for asset management. • Follows and leads the Groupe GDPR policy and guides others to follow. • Support company culture; actively seek new, more innovative ways of doing things. Innovative &amp; Analytical Mindset • Possesses good verbal and written communication skills to enhance negotiation and liaison with key stakeholders. • Tracks creative contributions and helps people do their best. • Projects optimism in the face of challenges • Confidently brings escalated situations to resolution. • Gains support and ownership of all key stakeholders to deploy resources efficiently and effectively. • Problem-solver and solution-oriented • To keep calm under extreme work pressure and yet deliver. People &amp; Leadership Takes initiative to challenge an established point of view with respect and openness. Able to use storytelling to connect with internal and external stakeholders in a compelling manner to influence and inspire. Able to handle complex issues and make decisions even when missing information. Capable of proactively developing meaningful relationships with key decision makers. Accepts responsibility for client problems, manages conflict and actively works to solve issues internally and externally. Able to build succession plans and grow and mentor future talent. Able to provide constructive feedback to others in a timely manner. Demonstrates a collaborative and positive spirit and showcases inclusivity towards all people. Listens and proactively seeks views from others to create an environment that is transparent and comfortable for others to share. Able to motivate their team to pursue goals and deliver beyond their beliefs. Able to assess ideas and people on merit alone, without bias or favoritism and gives recognition when due. Empowers individuals to solve problems with full support when needed. Capable of coaching and supporting others by aligning career expectations providing actionable, open and constructive feedback. Capable of persuading others with integrity by understanding their motivations and identifying their concerns and work toward solving them. Proactively and continuously work towards improving effective team working and collaboration. Able to handle complex messages and is able to convey issues to facilitate others' understanding. Able to initiate and lead open conversations with internal and external stakeholders to build a culture of trust. Capable of creating opportunities for others to grow and demonstrate their learning agility. Drives a culture of trust with peers, clients and other stakeholders. Self Able to adjust performance based on experiences and feedback and showcases agility and flexibility. Displays openness to the ideas of others and leverages them when beneficial for the business. Demonstrates the growth mindset and proactively adapts behavior and performance for sustained success. Able to set high impact objectives and goes above and beyond to exceed performance. Able to demonstrate agility and flexibility to respond and reprioritize based on different situations. Able to constructively challenge the status quo and take risks to challenge internal and external perspectives. Approaches situations and individuals with honesty, integrity, transparency and humbleness. Showcases resilience and maintains drive and a positive outlook when faced with challenges. Actively listens and is receptive to others' feedback on performance. Able to take justified risks when appropriate and take accountability and responsibility when things don’t go as planned. An early identifier of change, able to proactively develop and share plans to seize opportunities. Acts ethically and makes ethical decisions in line with local regulations and contracts, even in the face of ethical challenges. Able to listen to other people in a way that they feel understood, and is respectful of others. Able to make timely decision that take into account different factors in ambiguous circumstances, considering impacts internally and externally. Able to build initiatives despite doubts or resistance from others to deliver strategic impact. Qualifications • At least 8+ years of experience in a relevant or operations-related job role • Demonstrates understanding strategy, creative, data &amp; analytics, digital &amp; film production processes and terminology. • Extremely organized and good negotiation skills • Able to take calculative risks. • An operations background with a ‘can do’ positive attitude. • Possesses good verbal and written communication skills to enhance negotiation and liaison with key stakeholders. Additional information R-4461 P-5057</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 8+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><b>Be the one building AI-powered experiences where they matter most.</b></span></p><br><br><p><span>At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.</span></p><br><br><p><span>Help build, support and operate technology used by more than 8,000 organizations in over 100 countries&nbsp;– moving AI from possibility to production in real-world enterprise environments every day.</span></p><br><br><p>Service Engagement Director<br>Riyadh, Saudi Arabia</p><br><p><b>Role Overview:</b><br>This role drives the success of complex enterprise customer transformations by ensuring that Genesys investments translate into measurable business outcomes, improved customer experiences, and scalable operational performance. As a strategic leader within Professional Services, you own the end to end commercial and delivery relationship for key enterprise accounts, influencing how organizations modernize their customer engagement through cloud technology. You operate at the intersection of business strategy and execution, partnering with senior customer stakeholders and internal leaders to shape transformation roadmaps and deliver lasting value. At Genesys, this work contributes directly to redefining how organizations connect with their customers through AI powered, cloud based experiences that are both human centric and data driven. The role offers strong visibility across regional leadership and exposure to high impact initiatives across Saudi Arabia and the broader GCC and Levant markets.</p><br><p><b>Key Responsibilities:</b></p><br><ul><li>Drive services growth by shaping high value Professional Services opportunities that increase revenue, improve customer outcomes, and expand account footprint.</li><li>Build and sustain executive level relationships that position Genesys as a long term strategic partner in customer experience transformation.</li><li>Develop and execute multi year engagement strategies aligned with customer business goals, ensuring clear linkage between services delivery and measurable outcomes.</li><li>Own the full lifecycle of services engagements, ensuring delivery excellence, customer satisfaction, and profitable execution across all assigned accounts</li><li>Partner with Sales and Customer Success to identify expansion opportunities and align services strategy with overall account growth plans.</li><li>Lead executive governance forums and business reviews that communicate value realization, performance metrics, risks, and forward looking recommendations.</li><li>Orchestrate cross functional delivery teams to ensure projects are delivered on time, within scope, and aligned to customer expectations and success criteria.</li><li>Manage financial performance across engagements, including forecasting, margin optimization, pricing strategy, and resource alignment.</li><li>Oversee contractual governance, including scope definition, change management, and commercial negotiations to protect both customer outcomes and business performance.</li><li>Identify and mitigate delivery and commercial risks early, ensuring continuity of service and sustained customer confidence.</li><li>Act as the escalation point for complex customer and delivery challenges, driving resolution through coordinated cross functional action.</li><li>Communicate the value of Genesys Cloud and modern SaaS delivery models to both technical and business stakeholders, reinforcing adoption and long term success.</li><li>Capture insights and best practices from engagements to strengthen delivery methodologies and support scalable growth of Professional Services.</li></ul><p><b>Required Qualifications:</b></p><br><ul><li>Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related technical field.</li><li>12 years or more years of related experience in Professional Services Consulting, enterprise software delivery, or customer engagement roles, or 8 years with a Master’s degree.</li><li>Proven experience managing complex enterprise engagements across the full services lifecycle.</li><li>Demonstrated ability to build and influence relationships with senior and executive stakeholders, including C level leadership.</li><li>Strong commercial and financial acumen with experience managing revenue, forecasting, margins, and pricing strategies.</li><li>Experience managing Statements of Work, contract negotiations, scope control, and commercial governance.</li><li>Solid understanding of SaaS business models and cloud based software delivery, ideally within customer experience or contact center platforms.</li><li>Experience working cross functionally with Sales, Customer Success, Delivery, Product, and Partner teams to achieve business outcomes.</li><li>Excellent communication, presentation, and negotiation skills with the ability to engage both business and technical audiences.</li><li>Strong analytical mindset with the ability to identify risks, solve complex problems, and drive resolution proactively.</li><li>Fluent English - written and spoken + Arabic could be a nice to have.</li><li>Willingness to travel approximately 20 percent across Saudi Arabia and the GCC and Levant region.</li></ul><p><b>Preferred Qualifications:</b></p><br><ul><li>Experience delivering Professional Services engagements within enterprise SaaS or customer experience platforms such as Genesys Cloud.</li><li>Familiarity with the Saudi Arabian market and regional business environment.</li><li>Master’s degree in Business Administration, Engineering, Information Technology, or a related discipline.</li></ul><br><p><span><b>Working at Genesys</b></span></p><br><ul><li><span><b>AI at enterprise scale</b>&nbsp;– Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+&nbsp;new AI features were released in the last fiscal year.</span></li><li><span><b>A flexible-first culture</b> – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.</span></li><li><span><b>Growth in the AI era</b> – Build future-ready skills through mentorship, learning programs, leadership development and education support.</span></li><li><span><b>Time to recharge and give back</b> – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.</span></li><li><span><b>Recognized globally </b>– Genesys is </span><span><u>Great Place to Work®</u></span><span>certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.</span></li></ul><p><span>Learn more about our culture, AI innovation and sustainability commitments through our </span><span><u>Careers site</u></span><span> and </span><span><u>Sustainability Report.</u></span></p><br><br><p><span><b>What Happens After You Apply</b></span></p><br><p><span>After you apply, here's what you can typically expect:</span></p><br><ul><li><span>Our Talent Acquisition team reviews your application with the hiring team.</span></li></ul><ul><li><span>A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.
</span></li></ul><ul><li><span>Next, you'll meet the hiring manager and other members of the interview team.</span></li></ul><ul><li><span>We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases.</span></li></ul><ul><li><span>After interviews are complete, our team will follow up with the final steps.</span></li></ul><p><span>Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.</span></p><br><br><p><span><b>Stay Connected</b></span></p><br><p><span>Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.</span></p><br><p><span><u>Get notified about relevant opportunities</u></span><span>.</span></p><br><br><span><b>Be the one building what's next - where AI, experience and impact come together.</b></span><br><p><span><b>Employee Referral</b></span></p><br><p><span>If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.</span></p><br><br><p><span><b>About Genesys:</b></span></p><br><p><span>Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit&nbsp;</span><span>www.genesys.com</span>.</p><br><br><p><span><b>Reasonable Accommodations:</b></span></p><br><p><span>If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at</span> reasonable.accommodations@genesys.com.</p><br><br><p><span>You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.</span></p><br><p><span>This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.</span></p><br><br><p><span><b>Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression,&nbsp;marital status, domestic partner status,&nbsp;national origin, genetics, disability,&nbsp;military and&nbsp;veteran status, and other protected characteristics.</b></span></p><br><br><p><i>Please note that recruiters will never ask for sensitive personal or financial information during the application phase.</i></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at USCareers@airbus.com</span></p><br><br><br><ul><li>Notice: Know Your Rights: Workplace Discrimination is Illegal</li><li>Notice: Pay Transparency Nondiscrimination (English)</li><li>Aviso: Transparencia en el Pago No Discriminación&nbsp;(Spanish)</li></ul><br><br><p><span><b><b>Job Description:</b></b></span></p><br><br><p>Airbus U.S. Manufacturing&nbsp;is seeking a <b>Senior Director Site Services</b> to lead, optimize, and scale physical infrastructure and support operations across our Mobile, Alabama manufacturing site.</p><br><br><br><p><b>Position Summary:</b></p><br><br><p>Responsible for Site Services activities at the Mobile Manufacturing site to ensure the optimal functioning and reliability of all physical infrastructure. This includes managing building systems, directing Industrial Maintenance and Contracts Management, and overseeing Tool Management, Aircraft Painting, Fueling Operations, Security Services, Fire Protection, Support Shops, and Site Master Planning activities, while providing comprehensive operational oversight across the entire Final Assembly Line facility.</p><br><br><br><p><b>Meet the Team:</b></p><br><br><p>Our Engineers at the Airbus U.S. Manufacturing facility take our aircraft from concept to customer delivery – working with production teams on every aspect of assembly from managing technical information, quality control, maintenance tasks and health &amp; safety – along flowlines and flightlines. Join our team and watch our aircraft come to life. The team at the Airbus U.S. Manufacturing facilities help assemble the finest aircraft in the world, along with three production lines for the A220 and A320 Family aircraft. On the shop floor you’ll be surrounded by individuals who are passionate about aviation and skilled in areas like electrical, structure and quality. Join our team and help build the next generation of aircraft.</p><br><br><br><p><b>Your working environment:</b></p><br><br><p>On ‘Airbus Way’ you will find the Airbus U.S. Manufacturing Facility for commercial aircraft. Opened at the Mobile Aeroplex at Brookley in 2015, the facility produces A320 Family aircraft and added a second product line for the A220 in 2019. The facility, which strengthens the U.S. aerospace industry, is part of Airbus’ strategy to enhance its global competitiveness by meeting the growing needs of its customers in the United States and beyond.</p><br><br><br><p><b>How we care for you:</b></p><br><br><ul><li><p><b>Financial Rewards:</b>&nbsp;Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan (“ESOP”)</p><br><br></li><li><p><b>Work/Life Balance:&nbsp;</b>Paid time off including personal time, holidays and a generous paid parental leave program.</p><br><br></li><li><p><b>Health &amp; Welfare:&nbsp;</b>Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages.&nbsp;</p><br><br></li><li><p><b>Individual Development:&nbsp;</b>Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility.</p><br><br></li></ul><br><p><b>Your Challenges:</b></p><br><br><p><b>Key Responsibilities:</b></p><br><br><p><b>Operations &amp; Facility Infrastructure</b></p><br><br><ul><li><p><b>Daily Site Operations:</b> Direct day-to-day facility responsibilities for the Final Assembly Line (FAL), ensuring the optimal operational readiness of approximately 3 million square feet of buildings across the 230 acre site. Ensure facility maintains the highest standards of cleanliness and readiness in both office, industrial and people environments.</p><br><br></li><li><p><b>Building Systems &amp; Emergency Services</b>: Manage critical site infrastructure, including medical systems, elevators, and plant utilities. Provide comprehensive leadership and oversight for site Security Services and Fire Protection.</p><br><br></li><li><p><b>Industrial Maintenance &amp; Specialized Support:</b> Oversee integrated Industrial Maintenance and Contracts Management, while directing specialized plant services including Battery Charging stations and Fleet Management for the site. Ensure industrial equipment maintains Industrial availability at industry benchmarks.</p><br><br></li></ul><br><p><b>Industrial Readiness &amp; Technical Shops</b></p><br><br><ul><li><p><b>Production Support Shops:</b> Direct and optimize operations across all core support shops, ensuring high-quality execution in Composite Repair, Metal Machining, and Aircraft Painting.</p><br><br></li><li><p><b>Tooling &amp; Calibration:</b> Maintain total accountability for plant Tool Management, including strict adherence to tool calibration protocols, control standards, and rate readiness support.</p><br><br></li></ul><br><p><b>​Strategic Project Management &amp; Business Improvement</b></p><br><br><ul><li><p><b>Capital Project Leadership: </b>Act as the local Site Project Manager and Lead for major infrastructure and engineering projects (e.g., FAL A320 development). Oversee the concept design, implementation planning, and execution phases to hit technical, economic, and scheduling targets.</p><br><br></li><li><p><b>Continuous &amp; Business Improvement: </b>Drive a culture of continuous improvement, adaptability, and high standards. Lead structured Business Improvement initiatives to optimize processes, eliminate waste, and elevate overall performance of shared services.</p><br><br></li><li><p><b>Dual-Matrix Coordination:</b> Manage temporary dual-reporting matrix structures during active project phases, acting as the primary coordination link for modifications and change requests between regional production and international directors.</p><br><br></li></ul><br><p><b>External Relations &amp; Stakeholder Interfacing</b></p><br><br><ul><li><p><b>Aviation &amp; Utility Liaison:</b> Act as the primary site interface with the Mobile Airport Authority to ensure seamless operational alignment, and coordinate directly with local public utilities services to secure reliable infrastructure support.</p><br><br></li><li><p><b>Civic &amp; Government Relations:</b> In coordination with Airbus GR &amp; Comms, Build and maintain strategic relationships with City and County public service directors to ensure regulatory alignment, community integration, and swift resolution of municipal infrastructure matters.</p><br><br></li></ul><br><p><b>Financial, Compliance &amp; Safety Management</b></p><br><br><ul><li><p><b>Budget Accountability:</b> Plan, manage, and review the facilities budget, ensuring both Capex and Opex targets are met and aligned with broader business objectives.</p><br><br></li><li><p><b>Vendor &amp; Contractor Management:</b> Provide daily oversight for external vendors and suppliers, identifying required training, tracking performance, and managing service level agreements.</p><br><br></li><li><p><b>Compliance &amp; Sustainability:</b> Ensure all site processes meet legally required employment, health, safety, and environmental standards. Serve as the strategic sustainability interface, championing workplace safety initiatives and driving environmental projects.</p><br><br></li></ul><br><p><b>People Leadership &amp; Stakeholder Management</b></p><br><br><ul><li><p><b>Global Collaboration:</b> Manage critical "long-distance" relationships across international functions, including back-office support, logistics hubs, worldwide manufacturing units, and global suppliers.</p><br><br></li><li><p><b>Team Development &amp; Performance: </b>Lead, coach, and develop a diverse workforce of American and European employees. Manage performance standards through KPI monitoring and proactive process optimization.</p><br><br></li></ul><br><p><b>Operations &amp; Facility Infrastructure </b></p><br><br><ul><li><p><b>Daily Site Operations: </b>Direct day-to-day facility responsibilities for the Final Assembly Line (FAL), ensuring the optimal operational readiness of approximately 1 million square feet of buildings across the 118-acre site.</p><br><br></li><li><p><b>Building Systems &amp;</b> <b>Emergency Services:</b> Manage critical site infrastructure, including medical systems, elevators, and plant utilities. Provide comprehensive leadership and oversight for site Security Services and Fire Protection.</p><br><br></li><li><p><b>Industrial Maintenance &amp; Specialized Support: </b>Oversee integrated Industrial Maintenance and Contracts Management, while directing specialized plant services including Battery Charging stations and Fleet Management for the Final Assembly Line site.</p><br><br></li></ul><br><p><b>Additional Responsibilities:</b></p><br><br><p>Other duties as assigned</p><br><br><br><p><b>Boarding Pass:</b></p><br><br><p><b>Qualified Experience / Skills / Training: Education: </b></p><br><br><p><b>Education:</b></p><br><br><ul><li><p>Bachelor’s degree in Facilities Management, Industrial Engineering, Business Administration, or a related technical field (or equivalent practical experience).</p><br><br></li></ul><br><p><b>Experience: </b></p><br><br><ul><li><p>15 years of experience in operations, site leadership, facilities management or site services management within a heavy manufacturing, automotive, or aerospace environment (highly preferred).</p><br><br></li></ul><br><p><b>Technical Systems Proficiency:</b></p><br><br><ul><li><p>Facility and Site Infrastructure</p><br><br></li><li><p>Project Management</p><br><br></li></ul><br><p><b>Travel Required:</b></p><br><br><ul><li><p>10% Domestic and International</p><br><br></li></ul><br><p><b>Eligibility: </b>Must be authorized to work in the US without sponsorship.</p><br><br><br><p><b>Physical Requirements:</b></p><br><br><ul><li><p><b>Vision: </b>able to see and read computer screen and other electronic equipment with screens, able to read documents, reports and engineering drawings.</p><br><br></li><li><p><b>Hearing: </b>able to hear to participate in conversations in person and via teleconference or phone and to hear sounds on production floor including safety warnings or alarms.</p><br><br></li><li><p><b>Speaking:</b> able to speak in conversations and meetings, deliver information and participate in communications.</p><br><br></li><li><p><b>Equipment Operation</b> (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors): able to operate most office and personal electronic equipment and some tools including production tools such as hydraulic lifts.</p><br><br></li><li><p><b>Carrying:</b> able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs.</p><br><br></li><li><p><b>Lifting:</b> able to lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs.</p><br><br></li><li><p><b>Pushing / Pulling:</b> able to push and pull small office furniture and some equipment and tools.</p><br><br></li><li><p><b>Sitting</b>: able to sit for long periods of time in meetings, working on computer.</p><br><br></li><li><p><b>Squatting / Kneeling: </b>able to squat or kneel to retrieve or replace items stored on low shelving.</p><br><br></li><li><p><b>Standing</b>: able to stand for discussions in offices or on production floor.</p><br><br></li><li><p><b>Travel:</b> able to travel independently and at short notice.</p><br><br></li><li><p><b>Walking</b> (include routine walking such as to a shared printer to retrieve documents): able to walk through office and production areas including uneven surfaces.</p><br><br></li><li><p><b>Personal Protective Equipment required</b>: Required PPE includes, but is not limited to Administrative position only PPE required</p><br><br></li></ul><br><p>​​<b>Take your career to a new level and apply </b><b><u>online</u></b><b> now!</b></p><br><br><br><p><i>A full job description will be provided to candidates who progress to the interview stage or any candidate upon request.</i></p><br><br><br><p>This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.</p><br><br><br><p><span><b><b><b><b>Company:</b></b></b></b></span></p><br><br>Airbus Americas, Inc.<br><p><b>Employment Type:</b></p><br><br>US - Direct Hire<br><p><b>Experience Level:</b></p><br><br>Professional<br><p><b>Remote Type:</b></p><br><br>On-site<br><p><b>Job Family:</b></p><br><br>Leadership &lt;JF-FA-EM&gt;<p>------</p><br><br><p>------</p><br><br>Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.<br><p>By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.<br>Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.</p><br><br><p><span>Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to&nbsp;</span><span>emsom@airbus.com.</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 ><span lang="ar" dir="rtl">إعلان المعهد العالي للسياحة والضيافة عن برامج ودبلومات تدريبية</span></h2><h3 ><span lang="ar" dir="rtl">لمحة عن البرامج</span></h3><p ><span lang="ar" dir="rtl">يعلن <strong>المعهد العالي للسياحة والضيافة</strong> عن فتح باب التقديم على مجموعة من <strong>البرامج التدريبية والدبلومات</strong> في عدد من مناطق المملكة، وذلك لحملة الثانوية العامة وفق الشروط الموضحة أدناه.</span></p><h3 ><span lang="ar" dir="rtl">البرامج التدريبية (مدة 4 أشهر)</span></h3><ul><li><p ><span lang="ar" dir="rtl">برنامج المحاسبة والمبيعات.</span></p></li><li><p ><span lang="ar" dir="rtl">برنامج المكاتب الأمامية.</span></p></li><li><p ><span lang="ar" dir="rtl">برنامج التدبير الفندقي.</span></p></li><li><p ><span lang="ar" dir="rtl">برنامج فنون الطهي.</span></p></li><li><p ><span lang="ar" dir="rtl">برنامج خدمة الأغذية والمشروبات.</span></p></li><li><p ><span lang="ar" dir="rtl">برنامج السياحة والسفر.</span></p></li></ul><h3 ><span lang="ar" dir="rtl">الدبلومات (مدة 24 شهرًا)</span></h3><ul><li><p ><span lang="ar" dir="rtl">دبلوم إدارة الفنادق.</span></p></li><li><p ><span lang="ar" dir="rtl">دبلوم إدارة السياحة والسفر.</span></p></li><li><p ><span lang="ar" dir="rtl">دبلوم إدارة المطاعم.</span></p></li><li><p ><span lang="ar" dir="rtl">دبلوم إدارة الفعاليات والمعارض والمؤتمرات.</span></p></li><li><p ><span lang="ar" dir="rtl">دبلوم إدارة التسويق والمبيعات.</span></p></li><li><p ><span lang="ar" dir="rtl">دبلوم إدارة فنون الطهي.</span></p></li></ul><h3 ><span lang="ar" dir="rtl">الشروط المطلوبة</span></h3><ul><li><p ><span lang="ar" dir="rtl">أن يكون المتقدم سعودي الجنسية.</span></p></li><li><p ><span lang="ar" dir="rtl">أن يتراوح العمر بين <strong>18 و35 عامًا</strong>.</span></p></li><li><p ><span lang="ar" dir="rtl">الحصول على شهادة الثانوية العامة.</span></p></li><li><p ><span lang="ar" dir="rtl">ألا يكون المتقدم على رأس العمل.</span></p></li></ul><h3 ><span lang="ar" dir="rtl">أماكن التدريب</span></h3><ul><li><p ><span lang="ar" dir="rtl">الرياض.</span></p></li><li><p ><span lang="ar" dir="rtl">الباحة.</span></p></li><li><p ><span lang="ar" dir="rtl">جازان.</span></p></li></ul><h3 ><span lang="ar" dir="rtl">لمحة عن المعهد</span></h3><p ><span lang="ar" dir="rtl">يُعد <strong>المعهد العالي للسياحة والضيافة</strong> من الجهات التدريبية المتخصصة في إعداد وتأهيل الكوادر الوطنية للعمل في قطاعات السياحة والضيافة والفندقة، من خلال تقديم برامج تدريبية ودبلومات مهنية تلبي احتياجات سوق العمل في المملكة العربية السعودية.</span></p>

<h2 ><span lang="ar" dir="rtl">اعلان وزارة السياحة عن وظائف لمختلف التخصصات</span></h2><h3 ><span lang="ar" dir="rtl">الفئات المستهدفة:</span></h3><ul><li><p ><span lang="ar" dir="rtl">المهنيون في القطاع السياحي.</span></p></li><li><p ><span lang="ar" dir="rtl">الخريجون.</span></p></li><li><p ><span lang="ar" dir="rtl">الباحثون عن عمل.</span></p></li><li><p ><span lang="ar" dir="rtl">الأفراد المهتمون بالانضمام إلى قطاع السياحة.</span></p></li></ul><h3 ><span lang="ar" dir="rtl">مناطق التوظيف:</span></h3><ul><li><p ><span lang="ar" dir="rtl">الرياض.</span></p></li><li><p ><span lang="ar" dir="rtl">عرعر.</span></p></li><li><p ><span lang="ar" dir="rtl">مكة المكرمة.</span></p></li><li><p ><span lang="ar" dir="rtl">الدمام.</span></p></li><li><p ><span lang="ar" dir="rtl">الباحة.</span></p></li><li><p ><span lang="ar" dir="rtl">الخبر.</span></p></li><li><p ><span lang="ar" dir="rtl">خميس مشيط.</span></p></li><li><p ><span lang="ar" dir="rtl">جدة.</span></p></li><li><p ><span lang="ar" dir="rtl">العويقلية.</span></p></li><li><p ><span lang="ar" dir="rtl">الجبيل.</span></p></li><li><p ><span lang="ar" dir="rtl">تنومة.</span></p></li><li><p ><span lang="ar" dir="rtl">بريدة.</span></p></li><li><p ><span lang="ar" dir="rtl">نجران.</span></p></li><li><p ><span lang="ar" dir="rtl">المدينة المنورة.</span></p></li><li><p ><span lang="ar" dir="rtl">تبوك.</span></p></li><li><p ><span lang="ar" dir="rtl">حفر الباطن.</span></p></li><li><p ><span lang="ar" dir="rtl">ضبا.</span></p></li><li><p ><span lang="ar" dir="rtl">شقراء.</span></p></li><li><p ><span lang="ar" dir="rtl">جيزان.</span></p></li><li><p ><span lang="ar" dir="rtl">الظهران.</span></p></li><li><p ><span lang="ar" dir="rtl">عفيف.</span></p></li><li><p ><span lang="ar" dir="rtl">الدوادمي.</span></p></li><li><p ><span lang="ar" dir="rtl">أبها.</span></p></li><li><p ><span lang="ar" dir="rtl">البرك.</span></p></li><li><p ><span lang="ar" dir="rtl">حائل.</span></p></li></ul><h3 ><span lang="ar" dir="rtl">طريقة التقديم:</span></h3><h4 ><span lang="ar" dir="rtl">1. إنشاء الملف التعريفي</span></h4><p ><span lang="ar" dir="rtl">ابدأ بإنشاء ملفك الشخصي على منصة جدارات وإضافة بياناتك ومعلوماتك المهنية.</span></p><h4 ><span lang="ar" dir="rtl">2. البحث عن الفرص الوظيفية</span></h4><p ><span lang="ar" dir="rtl">استخدم خاصية البحث المتقدم لاستكشاف الوظائف والفرص المناسبة في قطاع السياحة.</span></p><h4 ><span lang="ar" dir="rtl">3. التقديم على الوظائف</span></h4><p ><span lang="ar" dir="rtl">يمكنك التقديم مباشرة على الفرص الوظيفية التي تتوافق مع مؤهلاتك ومهاراتك واهتماماتك.</span></p><h4 ><span lang="ar" dir="rtl">4. متابعة حالة التقديم</span></h4><p ><span lang="ar" dir="rtl">تتم مراجعة طلبك من قبل جهة التوظيف، وسيتم إشعارك بنتيجة التقديم وموعد المقابلة في حال الترشيح.</span></p><h3 ><span lang="ar" dir="rtl">لمحة عن الفرص:</span></h3><p ><span lang="ar" dir="rtl">تأتي هذه الفرص ضمن جهود <strong>وزارة السياحة</strong> لدعم التوظيف وتنمية الكفاءات الوطنية وتعزيز مشاركة الباحثين عن عمل والخريجين في قطاع السياحة، من خلال إتاحة فرص وظيفية متنوعة لدى منشآت القطاع الخاص في مختلف مناطق المملكة.</span></p>

<h2 ><span lang="ar" dir="rtl">اعلان المعهد العالي للسياحة والضيافة عن برامج تدريبية بالتعاون مع صندوق هدف</span></h2><h3 ><span lang="ar" dir="rtl">البرامج التدريبية:</span></h3><ul><li><p ><span lang="ar" dir="rtl">برنامج المكاتب الأمامية – مدة البرنامج 4 أشهر.</span></p></li><li><p ><span lang="ar" dir="rtl">برنامج فنون الطهي – مدة البرنامج 4 أشهر.</span></p></li><li><p ><span lang="ar" dir="rtl">برنامج خدمة الأغذية والمشروبات – مدة البرنامج 4 أشهر.</span></p></li></ul><h3 ><span lang="ar" dir="rtl">الشروط المطلوبة:</span></h3><ul><li><p ><span lang="ar" dir="rtl">أن يكون المتقدم أو المتقدمة سعودي الجنسية.</span></p></li><li><p ><span lang="ar" dir="rtl">ألا يقل العمر عن 18 عاماً.</span></p></li><li><p ><span lang="ar" dir="rtl">ألا يكون المتقدم أو المتقدمة على رأس العمل حالياً.</span></p></li><li><p ><span lang="ar" dir="rtl">مقر التدريب في الرياض والباحة.</span></p></li></ul><h3 ><span lang="ar" dir="rtl">مزايا البرنامج:</span></h3><ul><li><p ><span lang="ar" dir="rtl">تغطية كاملة للرسوم الدراسية.</span></p></li><li><p ><span lang="ar" dir="rtl">توفير الحقائب التدريبية والكتب والزي الرسمي.</span></p></li><li><p ><span lang="ar" dir="rtl">تدريب عملي وتطبيقي في سلسلة من المطاعم والفنادق العالمية.</span></p></li></ul><h3 ><span lang="ar" dir="rtl">لمحة عن المعهد:</span></h3><p ><span lang="ar" dir="rtl">يُعد <strong>المعهد العالي للسياحة والضيافة</strong> من الجهات المتخصصة في تأهيل الكوادر الوطنية للعمل في قطاعات السياحة والضيافة، ويقدم برامج تدريبية احترافية بالتعاون مع الجهات الحكومية وشركاء القطاع الخاص، بهدف تطوير المهارات ورفع جاهزية المتدربين لسوق العمل.</span></p>

<h2 ><span lang="ar" dir="rtl">اعلان وزارة السياحة عن برنامج التدريب التعاوني للفصل الدراسي الأول 2026/2027م</span></h2><p ><span lang="ar" dir="rtl">تعلن <strong>وزارة السياحة</strong> عن فتح باب التقديم في <strong>برنامج التدريب التعاوني للفصل الدراسي الأول 2026/2027م</strong>، والذي يهدف إلى تأهيل طلاب وطالبات الجامعات من خلال توفير فرص تدريبية عملية تسهم في تنمية المهارات وإعداد الكفاءات الوطنية لسوق العمل في القطاع السياحي.</span></p><h3 ><span lang="ar" dir="rtl">أهداف البرنامج:</span></h3><ul><li><p ><span lang="ar" dir="rtl">ربط الجانب الأكاديمي بفرص العمل في القطاع السياحي.</span></p></li><li><p ><span lang="ar" dir="rtl">تطبيق المعارف والمهارات الأكاديمية عملياً.</span></p></li><li><p ><span lang="ar" dir="rtl">تنمية وصقل المهارات المهنية للمتدربين.</span></p></li><li><p ><span lang="ar" dir="rtl">تعزيز الجاهزية للانضمام إلى سوق العمل.</span></p></li><li><p ><span lang="ar" dir="rtl">اكتشاف واستقطاب الكفاءات الوطنية الواعدة.</span></p></li></ul><h3 ><span lang="ar" dir="rtl">آلية التقديم:</span></h3><ul><li><p ><span lang="ar" dir="rtl">التسجيل في منصة صندوق تنمية الموارد البشرية (هدف) الخاصة ببرنامج التدريب التعاوني.</span></p></li><li><p ><span lang="ar" dir="rtl">اختيار فرص التدريب التعاوني المتاحة لدى وزارة السياحة.</span></p></li><li><p ><span lang="ar" dir="rtl">استكمال جميع البيانات والمتطلبات وفق الإجراءات الموضحة في المنصة.</span></p></li></ul><h3 ><span lang="ar" dir="rtl">لمحة عن البرنامج:</span></h3><p ><span lang="ar" dir="rtl">يوفر برنامج التدريب التعاوني بوزارة السياحة فرصة للطلاب والطالبات لاكتساب الخبرة العملية داخل بيئة عمل احترافية، بما يسهم في تطوير مهاراتهم المهنية وتعزيز جاهزيتهم للالتحاق بسوق العمل، ودعم مستهدفات تنمية القطاع السياحي في المملكة.</span></p>

<p>Civil Engineer Required</p><p>Experience of at least 6 to 8 years</p>

Electrical engineer and project manager with over 15 years of experience in water, sewage, and infrastructure projects, with expertise in project management, tender pricing, preparation of technical and financial proposals, and cost analysis according to best professional practices.

<p><strong>Job title :</strong></p><p>Project Site Executive Director</p><p>&nbsp;</p><p>&nbsp;</p><p><strong>Job description :</strong></p><p>Full leadership of field and operational activities at the project site, ensuring delivery of work to the highest quality standards, within the approved budget and defined schedule, while effectively managing relationships among all project stakeholders (owner, consultant, and contractors).</p><p>&nbsp;</p><p>&nbsp;</p><p><strong>Key tasks and responsibilities :</strong></p><p>Execute all site works and ensure they progress according to the approved schedule and plan.</p><p>Direct the technical and administrative teams on site.</p><p>Organize management among the owner, consultant, and subcontractors to ensure clarity of roles and efficient execution of work.</p><p>&nbsp;Organize and monitor regular site meetings and prepare weekly and monthly progress reports.</p><p>Ensure application of approved quality standards at all stages of execution.</p><p>Implement occupational safety systems and comply with industrial safety instructions on site.</p><p>&nbsp;supervise financial disbursements of the project and ensure adherence to the approved budget.</p><p>Follow up on procurement requests and site expenditures after verifying their actual need.</p><p>Approve execution drawings and schedule implementation priorities according to project requirements.</p><p>Manage technical issues in coordination with the specialized engineers and the technical office.</p><p>Assess the performance of employees and supervisors and evaluate them periodically.</p><p>Supervise overall site discipline and adherence to working hours and company policies.</p><p>Provide comprehensive reports on progress, achievement rates, challenges, and proposed solutions.</p><p>Work on recommendations to senior management regarding any modifications or decisions affecting project progress.</p>

Contact influencers. Possess experience and relationships with influencers, communicate with them, and negotiate for advertising and sales.

يقدم سكرتير المدير العام دعمًا إداريًا وتنظيميًا رفيع المستوى للمدير العام، ويضمن إدارة فعّالة للمراسلات والجداول الزمنية والاجتماعات والوثائق والأنشطة الإدارية اليومية. يتطلب هذا الدور شخصًا يتمتع بمهارات تنظيمية عالية، ومهنية، وسريّة، ومبادرة، وقادرًا على إدارة المعلومات السرية والتنسيق بفعالية مع الإدارات الداخلية والجهات الخارجية المعنية.<br><br>الوصف الوظيفيإدارة جدول أعمال المدير العام اليومي ومواعيده.ترتيب الاجتماعات والمواعيد والفعاليات التجارية.إعداد جداول أعمال الاجتماعات والعروض التقديمية والتقارير والوثائق الأخرى.تدوين محاضر الاجتماعات ومتابعة بنود العمل الموكلة عند الحاجة.فرز المراسلات والمكالمات الهاتفية ورسائل البريد الإلكتروني والطلبات وتحديد أولوياتها.العمل كحلقة وصل مهنية بين المدير العام والموظفين والإدارات والعملاء والموردين والجهات المعنية الأخرى.تنسيق التواصل بين المدير العام والإدارات ذات الصلة.ضمان إيصال المعلومات والتعليمات المهمة بدقة وسرعة.إعداد وحفظ السجلات والوثائق السرية.متابعة المراسلات الواردة والصادرة.الاحتفاظ بسجلات الاجتماعات والقرارات والإجراءات اللاحقة.المساعدة في إعداد التقارير والعروض التقديمية الإدارية.ضمان تنظيم ومتابعة المستندات التي تتطلب مراجعة أو توقيع المدير العام بشكل سليم.تجهيز قاعات الاجتماعات والمستندات والعروض التقديمية والمواد المطلوبة.متابعة الإدارات المعنية لضمان الالتزام بالمواعيد النهائية والوفاء بالمتطلبات.الاحتفاظ بتقويم يتضمن المواعيد النهائية والفعاليات والأنشطة الإدارية الهامة.التعامل مع المعلومات الحساسة والسرية للشركة والإدارة بأعلى درجات السرية.الحفاظ على علاقات مهنية مع الإدارة العليا والموظفين والعملاء وشركاء العمل.تمثيل مكتب المدير العام بشكل احترافي في جميع الأوقات.ضمان عدم إفشاء المعلومات السرية لأفراد غير مصرح لهم.<br>المؤهلاتشهادة بكالوريوس أو دبلوم في إدارة الأعمال، أو إدارة المكاتب، أو الدراسات السكرتارية، أو مجال ذي صلة.خبرة من سنة إلى سنتين في مجال السكرتارية، أو المساعدة التنفيذية، أو المساعدة الشخصية، أو أي دور إداري.يُفضل وجود خبرة سابقة في دعم الإدارة العليا أو المدير العام، ولكنها ليست شرطًا أساسيًا.إتقان تام لبرامج مايكروسوفت أوفيس، وخاصة وورد، وإكسل، وباوربوينت، وأوتلوك.مهارات تواصل ممتازة كتابةً وتحدثاً باللغة الإنجليزية.إتقان اللغة العربية ميزة إضافية، لا سيما في بيئة العمل السعودية.<br><br>علاقات العملداخلياً: المدير العام، رؤساء الأقسام، المدراء، الموظفون، الموارد البشرية، المالية، العمليات، والإدارة.خارجياً: العملاء، الموردون، ممثلو الحكومة، شركاء العمل، الزوار، وغيرهم من أصحاب المصلحة.<br><br>ظروف العملوظيفة بدوام كامل في المكتب.<br>يرجى إرسال سيرتك الذاتية إلى jasmin.hr@sjco.sa مع كتابة المسمى الوظيفي: سكرتير/سمو

1- Proficiency in English <div>2- Organizing workflow</div> <div>3- Characterized by quick wit and intelligence</div> <div>4- Characterized by wisdom and patience</div> <div>5- Following up on the progress of work by employees&nbsp;</div>

<p><strong>Job title:</strong> Chief Operating Officer – Yasir Educational Platform</p><p>&nbsp;</p><p><strong>Job purpose:</strong><br>Lead and operate the Yasir Educational Platform, ensure daily operations run efficiently, achieve operational goals, and implement the founder's vision and translate it into actionable, practical steps.</p><p>&nbsp;</p><p><strong>Responsibilities:</strong></p><ul><li>Manage the platform's daily operations and supervise all departments.</li><li>Implement the founder's plans and objectives and monitor their implementation.</li><li>Manage the team, assign tasks, and track progress.</li><li>Improve operational procedures and increase work efficiency.</li><li>Monitor the quality of services provided to students and trainers.</li><li>Supervise customer service and resolve operational issues.</li><li>Oversee the launch of courses and educational programs and ensure their readiness.</li><li>Prepare periodic reports on performance, revenues, and operating indicators.</li><li>Coordinate between design, programming, marketing, and content to ensure project progress.</li><li>Monitor deadlines and quality of execution.</li><li>Propose practical solutions to daily problems and make operational decisions within granted authorities.</li><li>Maintain the confidentiality of platform data, customers, and all internal information.</li></ul><p>&nbsp;</p><p><strong>Authorities/Privileges:</strong></p><ul><li>Manage the daily team.</li><li>Approve operational workflows.</li><li>Recommend recruitment or termination of services when needed.</li><li>Approve operational procedures after founder's approval.</li><li>Submit recommendations for platform development.</li></ul><p>&nbsp;</p><p><strong>Required qualifications:</strong></p><ul><li>Experience in operations, projects, or team management.</li><li>High organizational and follow-up skills.</li><li>Led, decisive personality.</li><li>Excellent communication and time management skills.</li><li>Proficiency in AI tools and work management systems.</li><li>Ability to work remotely and handle work pressure.</li><li>High integrity, discipline, and commitment to confidentiality.</li></ul><p>&nbsp;</p><p><strong>KPIs:</strong></p><ul><li>Team adherence to deadlines.</li><li>Task completion speed.</li><li>Reduction of operational errors.</li><li>Student and trainer satisfaction.</li><li>Regular launch of programs and courses.</li><li>Revenue growth and improved operational efficiency.</li><li>Reduce platform reliance on founder intervention in daily operations.</li></ul><p>&nbsp;</p><p><strong>Personal traits:</strong></p><ul><li>Trustworthy and reliable.</li><li>Executes instructions accurately.</li><li>Proactive in problem solving.</li><li>Responsible and accountable.</li><li>Able to lead the team calmly and professionally.</li><li>Learns quickly and continuously self-develops.</li></ul><p>&nbsp;</p><p><strong>Nature of the relationship with the founder:</strong><br>The CEO is responsible for managing the platform's daily operations, while the founder remains responsible for vision, strategy, and core decisions. The CEO works to implement this vision and translate it into tangible results.</p>