Security Guard Jobs in Saudi
3059 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Function: Supply Planning BUL Scope: Local Location: Jeddah, KSA Terms & Conditions: FULL TIME Job Purpose Unilever is the place where you can bring your purpose to life with the work that you do creating a better business and a better world. If you are willing to set-up, operate, and maintain machinery, usually in a manufacturing setting and being responsible for ensuring the machine produces high-quality products, runs smoothly and at capacity, and is properly maintained, then this role is just for you!</p><p>KEY RESPONSIBILITIES</p><ul><li>Comply with all safety, health and quality regulations.</li><li>Perform quality control, follow reporting and recordkeeping procedures, and report problems to supervisor.</li><li>Set up machinery for operation.</li><li>Start machinery and adjust machinery when necessary to improve performance.</li><li>Operate machinery and equipment according to instructions.</li><li>Troubleshoot issues and perform maintenance.</li><li>Clean machinery and maintain cleanliness in work area.</li><li>Assist in the installation, maintenance, and repair of machinery.</li><li>Feed raw material or parts to semi-automated machines.</li><li>Inspect parts with precision and measuring tools.</li><li>Fix issues that might occur during the shift.</li><li>Check output to spot any machine-related mistakes or flaws.</li><li>Keep records of approved and defective units or final products.</li><li>Maintain activity logs.</li><li>Compound or process ingredients or dyes, according to formulas.</li><li>Read work orders to determine production specifications or information.</li><li>Observe production or monitor equipment to ensure safe and efficient operation.</li><li>Mix or blend ingredients by starting machines and mixing for specified times.</li><li>Dump or pour specified amounts of materials into machinery or equipment.</li><li>Collect samples of materials or products for laboratory testing.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Diploma in Mechanical, Electrical or Production.</li><li>3 - 6 years in similar role in FMCG industry specially in deodorant production.</li><li>Previous proven machine operating experience in a manufacturing facility, or similar relevant experience.</li><li>Must be detail oriented.</li><li>Understanding of production and plant processes.</li><li>Analytical and numerical skills: ability to perform mathematical calculations (add, subtract, multiply, divide) in different units of measurement.</li><li>Ability to follow written and oral instructions.</li><li>Ability to work in a team.</li><li>Ability to lift heavy equipment, to bend, and to stand or walk for long periods of time.</li><li>Willingness to work in shifts.</li><li>Proficiency with hand tools.</li><li>Ability to use digital apps & good command in Microsoft office.</li><li>Ability to use SCADA systems.</li><li>Ability to read blueprints, schematics and manuals</li><li>Good communication skills</li><li>Ability to build and maintain collaborative relationships and manage effectively at a store/customer level.</li><li>Understanding channel & customer s levers to build compelling selling stories that land key priorities and drive mutual growth.</li><li>Strong ability to build relationships across all levels of the organisation (internally & externally).</li><li>Strong Bias for action to drive through change with multiple markets /stakeholders.</li><li>Business Development & channel strategy building.</li><li>Leadership You are energized by delivering fantastic results. You are an example to others both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way. As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.</li></ul><p></p></section>
<p>Key Requirements</p><ul><li>5+ years of experience in Finance Consulting / Oracle Finance Functional Consulting</li><li>Strong functional knowledge of Oracle Finance modules: General Ledger (GL) Accounts Payable (AP) Accounts Receivable (AR) Fixed Assets (FA) Cash Management (CM) Accounting Hub / FAH Budgeting</li><li>Experience in requirements gathering, solution design, configuration, testing, and business support</li><li>Good understanding of end-to-end finance processes and integration across Oracle Finance modules</li><li>Strong communication and stakeholder management skills</li><li>Willingness to relocate/work onsite in Riyadh City, Saudi Arabia</li></ul><p><strong>Desired Candidate Profile</strong></p><p><br></p><p>At Holograph, we re redefining enterprise solutions with innovation at the core. As a globalEnterprise Solutions Partner, we specialize in a wide range of services, including IT infrastructure,Custom Development, Cloud solutions, DevOps, ITSM, Staff Augmentation, and Atlassian services.From License Management to Cyber Security to tailored digital transformation strategies, we partner with businesses to unlock their full potential. With expertise spanning Cloud Migration, Align,DevOps, and more, and offices across the US, Gulf, and India, we combine global reach with localized insight. Join us, and be part of a forward-thinking team that s driving impactful change across industries worldwide.</p><p>We are looking for an experienced Oracle Finance Functional Consultant with 5+ years of experience in Finance Consulting, preferably with strong experience in Oracle Fusion Financials.</p>
We are seeking a Senior Software Engineer – Oracle Banking!<br><br>Technical Requirements:<br><br>Oracle FLEXCUBE Core Banking (FCUBS) Oracle Treasury (FX, MM, Derivatives, Repos, Securities) Oracle Limits and Collateral Management (LCM) PL/SQL Development and Optimization Oracle Database (11g, 12c, 19c) Java / J2EE Web Logic Server Administration Oracle ADF and Oracle JET (UI technologies) XML / XSD / XSLT REST and SOAP Web Services Integration with SWIFT (MT103, MT202, MT300, etc.) Exposure and Limit Monitoring across products Collateral Management and Exposure Utilization Oracle SOA Suite / Middleware Integration Oracle Banking Digital Experience (OBDX) – optional Batch Job Scheduling (Control-M, Autosys) Core Banking Modules (Accounts, Loans, Payments, Trade Finance) Risk and Interest Rate Management (Treasury) Real-time Limit Checks and Updates Oracle Cloud Infrastructure (OCI) – optional CI/CD tools (Jenkins, Git, Maven) Agile/Scrum Development Methodology Functional & Technical Documentation Treasury Back Office Operations (Deal Capture, Settlement, Confirmation) Secure Coding & Role-Based Access Control (RBAC) Basel III / IFRS / Regulatory Compliance Awareness Testing and UAT Support Strong Analytical and Debugging Skills Cross-functional Team Collaboration Mentoring and Code Review Practices <br><br>Senior Software Engineer – Oracle Banking in Riyadh, Saudi Arabia
Responsible for end‑to‑end procurement of technology goods and services, including IT hardware, software, cloud services, cybersecurity solutions, telecom, and professional services. The role ensures cost‑effective sourcing, strong vendor management, and full compliance with procurement governance<br><br>Key Responsibilities<br><br>Manage full procurement lifecycle for IT hardware, software, Saa S, cloud, telecom, and IT services. Lead RFIs, RFPs, RFQs, bid evaluations, and supplier selection Conduct commercial negotiations to secure competitive pricing and favorable terms Coordinate contract reviews with Legal, Finance, Cybersecurity, IT, and other stakeholders. Maintain strong relationships with strategic technology vendors; monitor performance against SLAs/KPIsEnsure compliance with procurement policies, governance, and regulatory requirements Support budgeting, spend analysis, reporting, and market benchmarking Track and manage software licenses, renewals, subscriptions, and cloud consumption. Identify opportunities for cost optimization and process improvement<br><br>Requirements<br><br>Bachelor's degree in Business, Supply Chain, Procurement, IT, or related field4-5 years experience in technology procurement, strategic sourcing, or IT vendor management. Strong knowledge of procurement methodologies, contract management, and sourcing best practices Experience procuring software, hardware, cloud, Saa S, cybersecurity, and IT professional services
Project Electrical Engineer Location: Saudi Arabia Employment Type: Full-time Department: Electrical Operations & Maintenance Reports To: Regional Project Manager<br>Job Summary<br>We are seeking an experienced Project Electrical Engineer to lead the Electrical Operations & Maintenance function for a large-scale project, managing a department of approximately 140 personnel.<br>Key Responsibilities<br>Lead and manage a large electrical team, including engineers, supervisors, and technicians. Manage electrical O&M, PPM/CM, emergency response, and daily maintenance activities. Plan and monitor manpower, maintenance schedules, KPIs, budgets, and work performance. Oversee electrical systems including LV/MV switchgear, transformers, generators, UPS, ATS, MDBs and DBs. Manage contractors, vendors, procurement, materials, and maintenance resources. Ensure compliance with NEC, NFPA, IEC, IEEE, HSE, and Saudi regulations. Manage CAFM/CMMS systems, technical documentation, reports, and maintenance records. Ensure safe, reliable, and efficient operation of all electrical services.<br>Requirements<br>Bachelor’s degree in electrical engineering.8+ years of relevant electrical O&M experience. Proven experience managing large teams, preferably 100+ personnel. Strong experience in large-scale facilities, projects, hospitals, or residential/commercial facilities. Strong knowledge of PPM/CM, electrical systems, NFPA, NEC, and safety requirements. Excellent leadership, communication, planning, and problem-solving skills. Saudi/GCC experience is preferred.
Cloud Engineer Location: Saudi Arabia<br>Role Overview DXC Technology is seeking a Cloud Engineer to support the deployment, operation, and maintenance of cloud and hybrid infrastructure environments. The ideal candidate will have hands-on experience with public cloud platforms and on-premises infrastructure, ensuring secure, scalable, and reliable services.<br>Key Responsibilities Deploy, configure, and maintain cloud infrastructure and services. Set up and manage cloud environments across AWS, Azure, and GCP. Monitor system performance, availability, and operational health. Implement cloud security controls, identity management, and access policies. Troubleshoot cloud platform, network, and application issues. Support automation initiatives using Infrastructure as Code (IaC) tools. Collaborate with application, security, and operations teams to deliver cloud solutions. Ensure compliance with security and operational best practices.<br>Required Skills & Experience3+ years of hands-on cloud engineering experience. Experience with AWS, Microsoft Azure, and Google Cloud Platform (GCP) is mandatory. Strong understanding of cloud networking, storage, virtualization, and security. Experience with Windows and Linux administration. Knowledge of Infrastructure as Code tools such as Terraform or Cloud Formation. Experience with monitoring and logging tools. Familiarity with CI/CD pipelines and Dev Ops practices is an advantage.<br>Preferred Certifications AWS Associate Certification Microsoft Azure Administrator Associate Google Associate Cloud Engineer
Key Responsibilities Develops governance standards and policies for the Assistant Agency, establishes and measures the Assistant Agency’s key performance indicators, and aligns them with the organization’s indicators. Contributes to preparing and developing information technology and digital transformation performance assessment indicators within the organization, in alignment with the organization’s overall strategic direction. Delivers reports on current-state indicators for consideration by the Agency’s leadership. Contributes by participating in identifying corrective and improvement actions to enhance indicator performance. Provides recommendations, comments, and feedback from external entities regarding digital transformation reports and indicators, and coordinates with various work teams to implement them. Contributes to developing and implementing information technology governance frameworks and performance management frameworks for the Digital Transformation Agency. Contributes to leading risk management activities, including framework development, follow-up, and compliance monitoring. Delivers the annual report of the Assistant Agency and participates in the organization’s annual report. Contributes to preparing periodic reports on the department’s activities, achievements, and proposals for improving its performance. Complies with the organization’s work controls and conduct, cybersecurity policies, and procedures specific to the organizational unit. Performs any other tasks assigned by direct supervisors.<br>Required Experience Minimum of 4 years of experience in a relevant field.<br>Education Bachelor’s degree in Information Technology or any related field.
<h3 >About the Role</h3>
<p >Napco National is seeking an <strong >Operator</strong> to join their team in Dammam, Eastern Region. This full-time position is ideal for candidates with 0-1 years of experience, focusing on ensuring efficient and quality-driven production operations.</p>
<h3 >Key Responsibilities</h3>
<ul >
<li >Validate the availability of all required documents (JFT, PCC, etc.) before new job start-ups to minimize downtime and ensure production consistency.</li>
<li >Operate machinery in accordance with Work Instructions to ensure safe and sound runnability.</li>
<li >Troubleshoot problems and request support as needed to minimize downtime and improve efficiency.</li>
<li >Check and relay start-up samples to the production section head for approval before QC inspection to ensure the quality of the start-up run.</li>
<li >Report any quality defects to QC and the production section head for necessary action.</li>
<li >Assign tasks to Helpers to ensure an organized run and sustain the 5S conditions of machines and the surrounding workplace.</li>
</ul>
<h3 >Qualifications and Experience</h3>
<ul >
<li >A minimum of <strong >0-1 years of relevant experience</strong> is required for this role.</li>
</ul>
<h3 >Work Environment</h3>
<p >This is a <strong >full-time position</strong> based in Dammam, within the Eastern Region of Saudi Arabia. The role involves working closely with production and quality control teams to maintain operational standards.</p>
<h3 >Application Process</h3>
<p >Interested candidates are encouraged to apply. Salary details will be discussed during the interview process.</p>
Key Responsibilities Assists in implementing the operational activities and tasks of the office departments and managing the internal administrative and financial affairs activities and processes of the office. Assists in developing and updating policies, controls, procedures, and forms for internal procurement and disbursements from the office account based on the financial controls governing disbursement processes for the office’s operational programs. Assists in preparing the annual budget and allocations for the office departments in coordination with the Budget Committee. Assists in developing methodologies and frameworks for the office departments, as well as templates and forms supporting those methodologies, and supervises the implementation of approved methodologies and best practices in managing the office functions. Assists in preparing and incorporating the office’s closing account at the end of the fiscal year into the organization’s closing account. Attends to the preparation of detailed and accurate reports on all expenditures from the office account, including all data and documents related to the expenditures. Prepares periodic reports on the department’s activities, achievements, and suggestions for improving its performance. Complies with work controls and conduct, the organization’s cybersecurity policies, and the procedures applicable to the organizational unit. Performs any other tasks assigned by direct supervisors.<br>Education Bachelor’s degree in Business Administration or any Engineering fields, or any field related to the work.
<p>The Dental Assistant performs general Dental Assistant tasks that support support dentists and dental therapists during clinical procedures to ensure efficient and effective patient care.</p><p>Operational Roles & Responsibilities % 100 Operational Roles & Responsibilities</p><ul><li>Provide assistance to dentists and dental hygienists during diagnostic operative or preventive procedures including all phases of clinical treatments</li><li>Maintain sterile equipment clean the operatory area and perform other tasks of increasing complexity as experience is gained</li><li>Performs a range of Xray procedures inside the operatory</li><li>Perform more complex tasks such as preparing and mixing materials for patient treatment This includes preparing anesthetic syringes with the appropriate needle and carpule rubber dam equipment impression materials alginate hydrocolloid rubber base periodontal dressings cements zinc oxide zinc phosphate calcium hydroxide and restorative materials amalgam composite resins</li><li>Develop new skills through inservice training and chairside experience under the supervision of a Dentist OnJob Trainer and Senior Dental Assistant</li><li>Work directly under the supervision of the Dentist or with guidance from the Senior Dental Assistant</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Minimum Education Required Bachelor Degree in Dental Assisting Professional Certifications Required SCFHS Certification as applicable Years of Experience Minimum 3 years of experience Languages English:Advanced ; Arabic:Basic Functional Competencies • Due Diligence • Audit Reporting • Data Collection Core Competencies • Excellence • Integrity • Accountability • Cybersecurity • Person-Centered Care</p>
<p>To carry out field-based mechanical maintenance, installation, and repair of equipment such as pumps and related systems, ensuring safe operation, proper functioning, and timely completion of service assignments.</p><p>Perform field service activities including installation, dismantling, and assembly of mechanical equipment. Carry out maintenance and repair of pumps, pipelines, valves, and related systems.Use hand tools, chain wrenches, and mechanical equipment for service work. Troubleshoot and support resolution of mechanical system issues at site locations. Assist with drilling and other site-related mechanical operations when required. Transport, handle, and manage tools, equipment, and materials at work sites. Work in outdoor environments under varying weather conditions. Ensure proper functioning of equipment after maintenance or repair. Follow technical instructions, safety procedures, and maintenance standards. Maintain cleanliness and organization of tools and work areas. Complete assigned field tasks safely, efficiently, and within timelines.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 3 5 years of experience in mechanical maintenance, field service, or equipment installation. Experience using hand tools, chain wrenches, and mechanical service equipment. Knowledge of pumps, pipelines, valves, and water-related mechanical systems. Ability to understand basic technical drawings and maintenance instructions. Technical Diploma or equivalent qualification in Mechanical Engineering or related field (preferred). Physically fit and capable of performing outdoor and field-based mechanical work.</p>
<ul><li>Conduct regular maintenance checks on chiller systems to ensure optimal performance and efficiency, identifying issues before they escalate.</li><li>Diagnose and troubleshoot mechanical, electrical, and control system problems in chiller units, implementing timely repairs to minimize downtime.</li><li>Install and commission new chiller systems, ensuring compliance with safety regulations and manufacturer specifications.</li><li>Monitor refrigerant levels and manage the safe handling and recovery of refrigerants in accordance with environmental regulations.</li><li>Collaborate with HVAC engineers and other technicians to optimize system design and performance during upgrades and retrofits.</li><li>Maintain detailed records of service performed, parts used, and equipment history for accurate tracking and reporting.</li><li>Perform routine cleaning and servicing of condenser and evaporator coils to enhance heat exchange efficiency.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>High school diploma or equivalent; technical degree in HVAC or refrigeration preferred to ensure foundational knowledge.</p></li><li><p>Certification from a recognized body, such as EPA Section 608, to handle refrigerants safely and legally.</p></li><li><p>Proficiency in using diagnostic tools, multimeters, and other technical equipment to troubleshoot chiller problems effectively.</p></li><li><p>Strong knowledge of electrical wiring and control systems, ensuring accurate repairs and installations.</p></li><li><p>Excellent communication skills, both verbal and written, to liaise with clients and team members effectively.</p></li><li><p>Ability to work independently and within a team, demonstrating leadership potential when training less experienced technicians.</p></li><li><p>Performs maintenance and repair of air-cooled and water-cooled chillers.
</p></li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul>
<li>Lead the Service & Data Solutions vertical, aligning strategies with EVP direction and Takamol goals.</li>
<li>Drive solution proposals, support RFP responses, and build strategic partnerships to expand opportunities in socio-economic projects.</li>
<li>Ensure smooth operations and successful delivery of projects with high quality, client satisfaction, and adherence to timelines and budgets.</li>
<li>Provide actionable insights through advanced data analytics to inform strategic decisions and product roadmaps.</li>
<li>Integrate technologies and digital innovations to continuously improve service delivery, customer experience, and competitiveness.</li>
<li>Lead, mentor, and develop cross-functional teams (project managers, data scientists, solution architects, product managers), fostering innovation and technical excellence.</li>
<li>Oversee the full lifecycle, development, and monetization of data-driven products and services (e.g., platforms, analytics dashboards, AI tools).</li>
</ul>
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<p> </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><br></p><ul>
<li>Bachelor s degree in business administration, Computer Science, or Software Engineering.</li>
<li>12 years in IT solutions, government services, or product-led roles, with 3 5 years in leadership</li>
<li>Enterprise integration (APIs, microservices, middleware).</li>
<li>Product lifecycle management & scaling.</li>
<li>Emerging tech (AI, RPA, IoT, blockchain).</li>
<li>Proven record in product development, pre-sales, and large-scale delivery in socio-economic contexts.</li>
<li>knowledge about Cloud Services.</li>
<li>experience in Data & BI (big data, governance, visualization tools).</li>
<li>knowledge about Cybersecurity & compliance in government.</li>
</ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Lead the implementation of HSE policies and ensure compliance across multiple project activities. Supervise HSE Engineers and Safety Officers, providing technical guidance and support. Develop project-specific HSE plans, risk assessments, emergency response plans, and safe work procedures. Conduct comprehensive HSE audits, inspections, and compliance assessments. Lead investigations of incidents and major safety observations, ensuring effective corrective actions. Coordinate with clients, consultants, subcontractors, and project management regarding HSE matters. Deliver HSE training programs, safety campaigns, and leadership initiatives. Monitor HSE KPIs and prepare management reports with recommendations for improvement. Ensure compliance with ISO 45001, ISO 14001, OSHA, and applicable local regulations. Promote a proactive safety culture and drive continuous improvement across the project.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 8 years of HSE experience in Construction, Infrastructure, Industrial projects.</li><li>Bachelor s degree in Engineering or any relevant discipline.</li><li>NEBOSH IGC is mandatory (NEBOSH Diploma is a strong advantage).</li><li>Strong knowledge of OSHA, ISO 45001, and HSE management systems.</li><li>Proven experience leading HSE teams on large-scale projects.</li><li>Strong background in risk assessment, incident investigation, and emergency response planning.</li><li>Excellent leadership, communication, and stakeholder management skills.</li><li>Strong communication in English (written and spoken).</li><li>Proficiency in Microsoft Office and HSE reporting systems.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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Facilitate functional and technical assistance in SAP PP and QM by implementing required configurations, supporting process improvements, and ensuring optimal utilization of system capabilities. In addition, monitor KPIs to track performance and ensure alignment with production and quality objectives.<br>• The PP – QM - PM resource acts on behalf of the product Innovation team, responsible for understanding business needs and problems, and implementing/supporting solutions and technical upgrades within SAP PP, QM, and PM modules. <br>• Works globally to provide detailed analysis of potential system changes, develops/supports agreed solutions. <br>• Working with various IT teams and Business Stakeholders, test system changes to ensure a validated state.<br>• Assists in system implementation activities of data migration and training. <br>• Will act as the prime point of contact for all deliverables in the PP, QM, and PM areas and acts as a prime point of contact for all escalations. <br>• Works closely with other IT team members from supply chain, logistics, finance, customer-facing, security, Data Migration, basis, and BI, as well as business stakeholders and subject matter experts to make/support informed design decisions and deliver agreed solutions. <br>• Also work closely with the offshore team to manage/ monitor their priorities and deliverables.<br><br>
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Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<p>In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what s possible.</p><p>Parsons is looking for an amazingly talented Community Inspector Workers' Village (City Operations) Saudi National to join our team! In this role you will get to support the safe, compliant, and effective operation of large-scale workforce residential communities within a landmark giga-project in Saudi Arabia. You will conduct day-to-day inspections of accommodation, facilities, common areas, and supporting infrastructure while monitoring facility management services, health and safety compliance, worker welfare, and overall community standards.</p><p><strong>What You'll Be Doing</strong></p><ul><li>Conduct regular inspections of workers' accommodation, residential blocks, dining facilities, recreation areas, common spaces, and supporting community facilities.</li><li>Inspect facilities to identify maintenance deficiencies, unsafe conditions, hygiene concerns, and operational issues requiring corrective action.</li><li>Monitor the general condition and functionality of building systems, including HVAC, plumbing, electrical systems, lighting, water systems, and associated infrastructure.</li><li>Inspect rooms and common areas to ensure accommodation standards, occupancy requirements, cleanliness, and facility conditions are maintained.</li><li>Monitor cleaning, housekeeping, waste management, pest control, landscaping, and other Facilities Management (FM) services.</li><li>Verify that FM contractors perform services in accordance with contractual requirements, approved procedures, and Service Level Agreements (SLAs).</li><li>Identify and report potential fire hazards, electrical risks, blocked emergency exits, unsafe conditions, and other health and safety concerns.</li><li>Inspect fire and life safety provisions, including evacuation routes, emergency signage, smoke detection systems, firefighting equipment, and associated safety infrastructure.</li><li>Support compliance with applicable Saudi Civil Defense requirements, project HSE standards, and community safety procedures.</li><li>Monitor outdoor community areas to identify environmental, heat-stress, shading, cleanliness, accessibility, and public safety concerns.</li><li>Observe residential and common areas to support compliance with community codes of conduct, security procedures, and accommodation rules.</li><li>Document non-compliances, issue or support formal violation notices where authorized, and monitor corrective actions through closure.</li><li>Conduct follow-up inspections to verify that identified deficiencies and maintenance issues have been satisfactorily resolved.</li><li>Act as an on-site point of contact for community and worker welfare matters within the assigned inspection scope.</li><li>Monitor living conditions to help ensure accommodation remains safe, dignified, hygienic, and suitable for residents.</li><li>Receive, document, and escalate resident complaints, maintenance requests, welfare concerns, and service issues to the appropriate City Operations or Asset Management team.</li><li>Support community communications, operational notices, safety awareness campaigns, and resident advisory activities.</li><li>Coordinate with Asset Management, Facilities Management, HSE, Security, maintenance contractors, community management teams, and other relevant stakeholders.</li><li>Record daily inspection findings, observations, corrective actions, and photographic evidence using approved digital systems.</li><li>Use Computerized Maintenance Management Systems (CMMS), mobile inspection applications, or asset management platforms to record and track deficiencies.</li><li>Maintain accurate inspection registers, violation records, service requests, action logs, and closure evidence.</li><li>Prepare daily and weekly inspection reports highlighting recurring maintenance issues, contractor performance concerns, welfare matters, and high-risk deficiencies.</li><li>Identify recurring operational trends and recommend practical improvements to community facilities and services.</li><li>Immediately escalate serious safety, welfare, security, or operational concerns in accordance with established procedures.</li><li>Participate in joint inspections, audits, contractor performance reviews, community meetings, and operational coordination sessions.</li><li>Support emergency response and incident reporting activities within the workers' village when required.</li><li>Perform other responsibilities associated with this position as appropriate.</li></ul><p><strong>What Required Skills You'll Bring</strong></p><ul><li>Diploma or Bachelor's Degree in Facilities Management, Hospitality Management, Health and Safety, Engineering, Property Management, or a related technical discipline.</li><li>Minimum 5+ years of relevant experience in camp inspection, workers' accommodation, facilities management, property management, community operations, or large residential compounds.</li><li>Experience working on mega-projects, major construction programs, workforce accommodation, or large master-planned developments within Saudi Arabia.</li><li>Practical knowledge of workers' village, camp, residential compound, or community operations.</li><li>Basic working knowledge of: HVAC systems Plumbing systems Electrical systems Building maintenance Fire and life safety Facility hygiene and sanitation Waste management Pest control</li><li>Experience conducting physical inspections and identifying maintenance, safety, hygiene, and operational deficiencies.</li></ul><p><strong>Desired Candidate Profile</strong></p>Diploma or Bachelor's Degree in Facilities Management, Hospitality Management, Health and Safety, Engineering, Property Management, or a related technical discipline. Minimum 5+ years of relevant experience in camp inspection, workers' accommodation, facilities management, property management, community operations, or large residential compounds. Experience working on mega-projects, major construction programs, workforce accommodation, or large master-planned developments within Saudi Arabia. Practical knowledge of workers' village, camp, residential compound, or community operations. Basic working knowledge of: HVAC systems, Plumbing systems, Electrical systems, Building maintenance, Fire and life safety, Facility hygiene and sanitation, Waste management, Pest control. Experience conducting physical inspections and identifying maintenance, safety, hygiene, and operational deficiencies. Understanding of Facilities Management services and contractor performance monitoring. Ability to monitor contractor compliance against established Service Level Agreements (SLAs) and operational requirements. Basic knowledge of HSE principles, hazard identification, and safe working practices. Awareness of applicable Saudi Civil Defense and fire and life safety requirements. Ability to prepare clear inspection reports, observations, non-compliance records, and corrective action follow-ups. Experience using mobile inspection applications, CMMS platforms, asset management systems, or similar digital reporting tools. Ability to capture, organize, and maintain photographic evidence and accurate inspection records. Strong attention to detail and ability to identify recurring facility or community issues. Strong organizational and time-management skills with the ability to manage multiple inspections and follow-up actions. Good written and verbal communication skills in English. Ability to communicate effectively and professionally with residents, contractors, supervisors, and multidisciplinary operational teams. High level of integrity, professionalism, objectivity, and respect when handling resident and worker welfare matters. Ability to work effectively in a field-based environment across large residential and community facilities. NEBOSH, IOSH, OSHA, or equivalent HSE training or certification. Experience inspecting large-scale workers' villages, labor accommodation, staff housing, residential compounds, or construction camps. Experience within City Operations, Facilities Management, Asset Management, Community Management, or Property Management environments. Experience monitoring outsourced FM contractors across cleaning, maintenance, waste management, pest control, and other soft and hard services. Familiarity with FM performance indicators, SLAs, KPIs, inspection checklists, and contractor performance reporting. Knowledge of Saudi requirements and good practices relating to workforce accommodation, facility safety, hygiene, and welfare. Experience using enterprise CMMS, CAFM, asset management, or digital inspection platforms. Experience working within Delivery Partner, PMC, client-side, or major program environments. Knowledge of incident reporting, corrective action tracking, and non-conformance management. Familiarity with emergency response procedures and community safety requirements. Arabic language skills are highly desirable. Knowledge of additional languages commonly used within multicultural workforce communities is an advantage. Strong interpersonal skills with the ability to engage respectfully with residents from diverse cultural backgrounds. Ability to identify operational trends and recommend practical improvements to community services and resident experience. Commitment to safety, worker welfare, service quality, and continuous improvement.
<h2 class="h5">Job description</h2>
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<span>From Land to Sea – Active Experiences in Nature's Purest Form
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</span><p>Red Sea Sports & Entertainment Company (RSSE), a wholly owned subsidiary of Red Sea Global (RSG), is dedicated to creating, operating, and delivering world-class land and marine experiences across The Red Sea destination. Through its portfolio of specialist brands—<strong>Galaxea</strong> for marine adventures, <strong>AKUN</strong> for land-based adventure experiences, and <strong>WAMA</strong> for leisure and recreational activities—RSSE offers exceptional, nature-inspired experiences that celebrate the unique landscapes of The Red Sea.</p><br><br>
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<p>As a strategic partner of the Saudi Olympic & Paralympic Committee, RSSE plays a key role in promoting inclusive, accessible, and internationally recognised sports, adventure, and recreational experiences that support active lifestyles and sporting excellence across the Kingdom.</p><br><br>
<br>
<p>Guided by a commitment to innovation, sustainability, operational excellence, and unforgettable guest experiences, RSSE contributes to the ambitions of Saudi Vision 2030 by helping position The Red Sea as a leading global destination for regenerative tourism, adventure, and premium leisure experiences.</p><br><br> Job Purpose
<p>The Senior Instructor – Adventure is responsible for supporting the AKUN Adventure management team in the safe, efficient, and professional delivery of inland adventure operations across The Red Sea destination. The role plays a key part in developing and delivering a diverse portfolio of adventure activities, trails, and immersive guest experiences that reflect RSSE's service standards and operational excellence.</p><br><br>
<p>The position supports the implementation of the adventure programme by ensuring operational readiness, instructor capability, activity planning, and the consistent delivery of safe, engaging, and memorable experiences. The Senior Instructor also provides day-to-day guidance to instructors, promotes operational best practices, and contributes to maintaining the highest standards of safety, service, and environmental stewardship.</p><br><br>
<p>Working collaboratively with internal departments, resort partners, local stakeholders, and external service providers, the role ensures operational alignment, regulatory compliance, effective communication, and continuous improvement across all AKUN adventure experiences.</p><br><br> Key Responsibilities
Operational Delivery
<ul>
<li>
<p>Support the development, implementation, and continuous enhancement of AKUN adventure experiences, inland trails, activity routes, and guest experience locations throughout The Red Sea destination.</p><br><br>
</li>
<li>
<p>Assist in planning, coordinating, and delivering adventure activities while ensuring compliance with approved operating procedures and safety standards.</p><br><br>
</li>
<li>
<p>Ensure all activities are delivered professionally, safely, and consistently in accordance with RSSE operational standards.</p><br><br>
</li>
<li>
<p>Support the operational rollout of new adventure products, activities, and guest experiences.</p><br><br>
</li>
<li>
<p>Supervise daily adventure operations and provide on-site leadership during activity delivery.</p><br><br>
</li>
<li>
<p>Coach, mentor, and support instructors to maintain consistent operational standards and exceptional guest service.</p><br><br>
</li>
<li>
<p>Monitor instructor performance and provide ongoing operational guidance and professional development.</p><br><br>
</li>
<li>
<p>Ensure all venues, trails, equipment, vehicles, and operational assets remain clean, safe, service-ready, and fully operational.</p><br><br>
</li>
<li>
<p>Coordinate activity logistics, equipment allocation, and operational readiness across multiple locations.</p><br><br>
</li>
<li>
<p>Monitor weather conditions, trail status, guest capability, equipment suitability, and environmental risks, adjusting operations where necessary.</p><br><br>
</li>
<li>
<p>Promote AKUN's adventure experiences while supporting collaboration with other RSSE brands, including <strong>Galaxea</strong> and <strong>WAMA</strong>.</p><br><br>
</li>
<li>
<p>Participate in operational meetings, providing updates on safety performance, guest feedback, instructor capability, equipment readiness, and improvement initiatives.</p><br><br>
</li>
<li>
<p>Support route exploration, trail development, product enhancement, and experience innovation initiatives across the destination.</p><br><br>
</li>
</ul>
Leadership & Team Development
<ul>
<li>
<p>Provide day-to-day supervision and operational leadership to Adventure Instructors.</p><br><br>
</li>
<li>
<p>Deliver coaching, mentoring, and on-the-job training to support team capability and continuous development.</p><br><br>
</li>
<li>
<p>Promote a positive, collaborative, and guest-focused team culture.</p><br><br>
</li>
<li>
<p>Lead by example, demonstrating professionalism, accountability, and commitment to operational excellence.</p><br><br>
</li>
<li>
<p>Support new team member onboarding, familiarisation, and operational competency assessments.</p><br><br>
</li>
</ul>
Safety, Risk & Compliance
<ul>
<li>
<p>Support management in implementing and maintaining Standard Operating Procedures (SOPs), Risk Assessments and Method Statements (RAMS), Emergency Response Plans (ERPs), and activity-specific safety protocols.</p><br><br>
</li>
<li>
<p>Monitor operational risks and ensure appropriate mitigation measures are implemented before and during activities.</p><br><br>
</li>
<li>
<p>Apply local regulations, international adventure tourism standards, and recognised industry best practices.</p><br><br>
</li>
<li>
<p>Ensure instructors comply with all operational, environmental, and safety requirements.</p><br><br>
</li>
<li>
<p>Promote responsible outdoor recreation and environmental conservation throughout all activities.</p><br><br>
</li>
</ul>
Policies, Systems, Processes & Reporting
<ul>
<li>
<p>Comply with all applicable company policies, procedures, standard operating procedures, and work instructions.</p><br><br>
</li>
<li>
<p>Support the preparation of accurate operational reports, performance updates, safety documentation, and management information reports.</p><br><br>
</li>
<li>
<p>Maintain accurate activity records, incident reports, equipment inspections, and operational documentation.</p><br><br>
</li>
<li>
<p>Provide recommendations to improve operational performance, guest satisfaction, safety, and service quality.</p><br><br>
</li>
</ul>
Health, Safety & Environment
<ul>
<li>
<p>Apply all Health, Safety, Quality, and Environmental (HSQE) policies and procedures.</p><br><br>
</li>
<li>
<p>Promote a proactive safety culture across all adventure activities.</p><br><br>
</li>
<li>
<p>Ensure environmental sustainability principles and Leave No Trace practices are integrated into daily operations.</p><br><br>
</li>
<li>
<p>Support emergency preparedness activities, drills, and incident response procedures.</p><br><br>
</li>
</ul>
Continuous Improvement
<ul>
<li>
<p>Identify opportunities to improve operational efficiency, instructor capability, guest experiences, and departmental processes.</p><br><br>
</li>
<li>
<p>Contribute to innovation initiatives, operational best practices, productivity improvements, and cost-effective resource utilisation.</p><br><br>
</li>
</ul>
Key Stakeholders
Internal
<ul>
<li>
<p>AKUN Management</p><br><br>
</li>
<li>
<p>Adventure Operations Team</p><br><br>
</li>
<li>
<p>RSSE Management</p><br><br>
</li>
<li>
<p>Resort Operations</p><br><br>
</li>
<li>
<p>Guest Experience</p><br><br>
</li>
<li>
<p>Health, Safety & Compliance</p><br><br>
</li>
<li>
<p>Training Team</p><br><br>
</li>
<li>
<p>Asset Management</p><br><br>
</li>
<li>
<p>Destination Development</p><br><br>
</li>
<li>
<p>Other relevant internal departments</p><br><br>
</li>
</ul>
External
<ul>
<li>
<p>Guests</p><br><br>
</li>
<li>
<p>Resort Partners</p><br><br>
</li>
<li>
<p>Activity Providers</p><br><br>
</li>
<li>
<p>Emergency Services</p><br><br>
</li>
<li>
<p>Certification Bodies</p><br><br>
</li>
<li>
<p>Equipment Suppliers</p><br><br>
</li>
<li>
<p>Sporting Federations</p><br><br>
</li>
<li>
<p>Government Authorities</p><br><br>
</li>
<li>
<p>Destination Stakeholders</p><br><br>
</li>
</ul>
Qualifications & Experience
<ul>
<li>
<p>Valid Wilderness First Aid certification or internationally recognised First Aid qualification, including CPR, emergency response, hyperthermia, and hypothermia management, with a minimum six months' validity upon commencement.</p><br><br>
</li>
<li>
<p>Basic Land Navigation certification with practical GPS navigation experience.</p><br><br>
</li>
<li>
<p>Leave No Trace certification or equivalent environmental awareness training is preferred.</p><br><br>
</li>
<li>
<p>Search and Rescue, tracking, or outdoor expedition training is advantageous.</p><br><br>
</li>
<li>
<p>Trekking or Mountain Leader qualification preferred, including recognised certifications from IFMGA, UIAA, BMC, or equivalent organisations.</p><br><br>
</li>
<li>
<p>Minimum of two National Governing Body (NGB) certifications in disciplines such as climbing, mountain biking, archery, high ropes, quad biking, or comparable adventure activities.</p><br><br>
</li>
<li>
<p>Minimum 4–5 years' experience within adventure tourism, outdoor recreation, hospitality, sports operations, or luxury guest experience environments.</p><br><br>
</li>
<li>
<p>Previous experience within Saudi Arabia, remote destinations, or luxury tourism operations is advantageous.</p><br><br>
</li>
</ul>
Essential Skills
<ul>
<li>
<p>Proven experience delivering adventure sports and outdoor recreation activities within premium tourism or hospitality environments.</p><br><br>
</li>
<li>
<p>Strong leadership, coaching, mentoring, and team development capabilities.</p><br><br>
</li>
<li>
<p>Sound understanding of adventure risk management, operational planning, and outdoor safety.</p><br><br>
</li>
<li>
<p>Excellent communication, interpersonal, and stakeholder management skills.</p><br><br>
</li>
<li>
<p>Professional, guest-focused, adaptable, and service-oriented.</p><br><br>
</li>
<li>
<p>Ability to perform effectively within remote and dynamic operational environments.</p><br><br>
</li>
<li>
<p>Fluent in written and spoken English; Arabic or an additional language is advantageous.</p><br><br>
</li>
<li>
<p>Practical understanding of luxury hospitality operations and premium guest expectations.</p><br><br>
</li>
</ul>
Job Context
<p>The Senior Instructor – Adventure operates within a luxury destination environment where safety, guest satisfaction, operational excellence, and environmental stewardship are fundamental to every activity. The role serves as a senior operational leader within the instructor team, supporting the delivery of exceptional adventure experiences while upholding the standards and values of AKUN, RSSE, and The Red Sea destination.</p><br><br>
Competencies
Leadership Competency – Operational Leadership
<p>Demonstrates the ability to lead and support operational teams, providing clear direction, maintaining safety, promoting accountability, and ensuring the consistent delivery of high-quality adventure experiences.</p><br><br>
Core Competency – Guest Excellence
<p>Delivers exceptional guest experiences through professionalism, proactive service, effective communication, and a commitment to exceeding guest expectations while maintaining the highest safety standards.</p><br><br>
Functional Competency – Adventure Safety & Risk Management
<p>Applies technical expertise, operational judgement, and recognised safety practices to identify risks, implement appropriate controls, and ensure all adventure activities are delivered safely, responsibly, and in accordance with approved operating procedures.</p><br><br>
<p>This version is formatted as a complete, executive-level RSSE job description with the company overview seamlessly integrated at the beginning, consistent with the style used across your AKUN, GALAXEA, and WAMA job descriptions.</p><br><br>
</div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Date Posted:</b></p><br><br>2026-07-31&#xa;&#xa;<p><b>Country:</b></p><br><br>United States of America&#xa;&#xa;<p><b>Location:</b></p><br><br>US-AL-HUNTSVILLE-1220-CUST ~ 1220 Redstone Gateway S ~ RESTONE (External Site)&#xa;&#xa;<p><b>Position Role Type:</b></p><br><br>Onsite&#xa;&#xa;<p><b><span>U.S. Citizen, U.S. Person, or Immigration Status Requirements:</span> </b></p><br><br>The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance&#xa;&#xa;<p><b>Security Clearance Type: </b></p><br><br>DoD Clearance: Secret&#xa;&#xa;<p><b>Security Clearance Status: </b></p><br><br>Active and existing security clearance required after day 1<br><br><p>At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. </p><br><br><br><p>Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense.</p><br><br><br><p>At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.</p><br><br><br><p>Raytheon Digital Technology OSCQ is seeking a <b>Systems Administrator – Operational Technology</b> to contribute as a key team member in a fast-paced, technology-driven factory environment, applying advanced troubleshooting skills to resolve technical issues of moderate to high complexity across hardware, operating systems, and integrated platforms.</p><br><br><br><p><b>This is an onsite position</b>.<br> </p><br><br><p><b>What You Will Do </b></p><br><br><ul><li>Support and configure Operational Technology (OT) environments, including industrial control systems, switches, networked automation devices, and secure connectivity solutions bridging OT and IT networks. Ensure all systems adhere to OT security standards while maintaining high reliability across factory production and manufacturing operations.</li><li>Perform IT systems administration within a heterogeneous Microsoft Windows and Linux environment, leveraging your knowledge of Windows Server internals or Linux fundamentals, including DNS, DHCP, Active Directory, and server replication technologies.</li><li>Configure, maintain, and troubleshoot network infrastructure components with a strong focus on optimizing performance, security, and connectivity. Experience with OT networks is highly valued.</li><li>Partner closely with Cybersecurity teams to uphold security requirements and safeguards across all systems and environments.</li><li>Support 24x7 operational systems, which may require occasional work outside standard hours.</li><li>Travel up to 10% annually to domestic U.S. locations based on business needs.</li></ul><br><p><b>Qualifications You Must Have </b> </p><br><br><ul><li>Typically requires a University degree or equivalent experience and a minimum of 5 years of prior relevant experience or an Advanced Degree in a related field and minimum 3 years’ experience.</li><li>The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.</li><li>Windows and/or Linux systems administration experience.</li><li>Must be able to obtain Department of Defense Directive (DoDD) 8140 / 8570 Certification requirements (CompTIA Security+ CE or equivalent certification) within 6 months of start date. </li></ul><br><p><b>Qualifications We Prefer</b></p><br><br><ul><li>Active Secret security clearance.</li><li>Experience with network switch configurations.</li><li>Network and infrastructure services such as domain controllers, global catalogs, DNS, and DHCP.</li><li>Infrastructure backup, restoration, disaster recovery and business continuity.</li><li>Experience with the following Microsoft technologies: MDT/WSUS/MECM; Windows desktops (Windows 10 & 11).</li><li>CompTIA Security+ certification or other industry-recognized certifications relevant to a Windows System Administrator.</li><li>ITIL Foundations and/or ITIL Service Operations</li></ul><br><p><b>What We Offer</b></p><br><br><p>Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.</p><br><br><br><p><b>Learn More & Apply Now!</b></p><br><br><p><u>Please consider the following role type definition as you apply for this role.</u></p><br><br><br><p><u>Onsite: </u>Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.</p><br><br><br><p>Typically requires: A University Degree or equivalent experience and minimum 5 years prior relevant experience, or An Advanced Degree in a related field and minimum 3 years experience</p><br><br><p>Engineering/Other Technical Positions: Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 5 years of prior relevant experience unless prohibited by local laws/regulations.</p><br><br><br><br><p><i><b>As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.</b></i></p><br><br><br>The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.<br><br><br>Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.<br><br>Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.<br><br>This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.<br><br>RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.<br><br><p><span><i>RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.</i> </span></p><br><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b>Overview</b><br><p>Builds and coaches others on customer, partner, and internal stakeholder engagement strategy and models. Identifies, navigates, communicates, and influences key customer technical, business, and executive-level stakeholders (including partners). Initiates the gathering of information on the business and Information Technology objectives for customer organizations using partnerships with other account team leaders to identify customer priorities. Understands, identifies, and aligns Microsoft solutions, and technical capabilities. Engages in conversations with customers and demonstrates alignment between customer objectives and the current Microsoft portfolio of work in the customer account. Leads the strategic execution of program planning and customer-facing program reviews, prioritization of engagements, and management of key stakeholder and executive expectations to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success. Proactively identifies, monitors, and mitigates actual and potential blockers to consumption through data analysis and customer feedback.</p><br><br><br><b>Responsibilities</b><br>Customer Relationship Management<br>Builds and coaches others on customer, partner, and internal stakeholder engagement strategy and models. Develops, maintains, and builds upon foundational relationships with key customer stakeholders and technical professionals to enable quality and secure solution delivery and health using partnerships with other account team leaders and leads orchestration across internal/external stakeholders. Expands customer and partner relationships beyond the current Unified Support contract consumers with a focus on leading the definition of business outcomes and how to align Microsoft strategy to customer business priorities.<br><br>Identifies, navigates, communicates, and influences key customer technical, business, and executive-level stakeholders (including partners). Guides and leads conversations to facilitate the achievement of customer business objectives by leveraging their investment in Microsoft. Maps internal roles to customer priorities to action the needs of customers and provides input into customer priorities. Holds, maintains, and nurtures internal stakeholder relationships. Influences and challenges senior/executive internal stakeholders. Leads business value conversations at customer executive levels and incorporates a focus on security and resiliency.<br><br>Initiates the gathering of information on the business and Information Technology objectives for customer organizations using partnerships with other account team leaders to identify customer priorities. Partners with Account Team to create a customer success plan and contribute to the shared customer account plan in support of customer security and resiliency needs and customer objectives specific to the customer's business transformation programs and common to their industry.<br><br><br>Customer Success Leadership<br>Engages in conversations with customers and demonstrates alignment between customer objectives and the current Microsoft portfolio of work in the customer account. Promotes the organizational and customer success strategy with customers. Aligns Microsoft technology and services with the customer's goals and objectives to form a cooperative strategy that includes security as a core component. Engages in account team planning, promoting business and technical needs for change that challenge customer thinking. Aligns with the account team to link Customer Success Plans (CSPs) with account plan priorities and develop bookable programs of work. Challenges the customer and influences their strategic decision making, driving the case for change towards improved operational health and security.<br><br>Proactively identifies, monitors, and mitigates actual and potential blockers (including security and compliance concerns) to consumption through data analysis and customer feedback. Mobilizes resources to address actual and potential blockers to consumption, associated issues, and to ensure delivery on Customer Success Plans (CSPs). Holds accountability for identified consumption milestones and their completion. Partners with customers to proactively identify opportunities for growth, optimize usage, and drive adoption. Partners with customers to understand their business objectives, identify opportunities where Microsoft offerings can help achieve those objectives, and aligns Microsoft products and services to agreed-upon customer outcomes and account priorities. Leverages an understanding of the customer's needs and business objectives to identify opportunities where Microsoft can provide added value to maximize retention and minimize churn.<br><br>Leads the strategic execution of program planning and customer-facing program reviews, prioritization of engagements, and management of key stakeholder and executive expectations to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success. Leverages Microsoft delivery management methodologies, processes, and tools to manage and improve customer operational health. Proactively identifies and mitigates customer blockers (including security and compliance risks) by leveraging Microsoft solutions and services, and develops deliverable programs of work. Orchestrates delivery resources to facilitate value realization with a focus on driving operational health. Leads delivery program reviews with internal stakeholders to ensure alignment on customer outcomes and account priorities. Leads escalation management and communications for delivery programs in the customer account.<br><br><br>Technical Relevance<br>Understands, identifies, and aligns Microsoft solutions, and technical capabilities (e.g., Azure, Security, Modern Work, Dynamics) to customer needs and priorities. Leverages broad foundational industry and technical expertise to enable customer success. Identifies complex customer scenarios (e.g., Independent Software Vendors [ISV], cross-cloud, partner) and aligns with technical specialists to identify relevant cross-cloud technology solutions. Strengthens Microsoft's position in the customers' cloud technology marketplace against competitors. Leverages understanding of the customer's technology platform and Microsoft's technology roadmap to enable customer digital transformation.<br><br><br><br><br><b>Qualifications</b><br>Required/minimum qualifications<br>Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 3+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 4+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience.<br>Additional or preferred qualifications<br>Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 6+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 8+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience.<br>3+ years relevant work experience within customer industry.<br>Microsoft or competitor equivalent (e.g., AWS) certification in relevant technologies (e.g., Azure, 365).<br>Information Technology Infrastructure Library (ITIL) Foundation certification or equivalent service management certification.<br>Project Management Institute (PMI) or equivalent Project Management certification.<br>Prosci or equivalent certification.<br><br><br> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
1+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Description</span><br><span></span><p><span><span><strong>Head of Support Services - Central</strong></span></span></p><br><p><span><span><strong>Grade: 13</strong></span></span></p><br><p><span><span><strong>Location: Riyadh, Saudi Arabia</strong></span></span></p><br><p><span><span><strong>JOB PURPOSE </strong></span></span></p><br><p><span><span>BAE Systems is the UK Government’s nominated Prime Contractor under the Government-to-Government arrangements that are in place to provide equipment, support and training to Saudi Arabia. We provide maintenance of Royal Saudi Air Force (RSAF) aircraft and train RSAF and Royal Saudi Naval Force personnel safely in a training environment in how to use their aircraft, equipment and weapons. </span></span></p><br><p><span><span>BAE Systems Saudi Arabia is committed to supporting the Saudi Arabian National Agenda including Saudisation and the training and development of Saudi National capability through the growth of the Saudi National Partner Companies thereby reinforcing Industrialisation and Partnerships.</span></span></p><br><p><span><span>The Regional Head of Support Services is the senior Support Services representative in the region they are assigned to, Central, Western or Eastern Region. The Head of Support Services (HoSS) works as a member of the Business Services team with a key responsibility through the Head of Employee Support Services, to the Director Business Shared Services, for the direct and indirectly managed delivery of multiple service stream outputs at their respective location. In role there is a requirement to interpret business strategy and significantly contribute to the development & implementation of necessary Support Services and wider Business Shared Services, strategy, policy and procedures in order to support and meet the operational needs of the wider business now and into the future. At this level the role requires excellent and broad services knowledge and experience plus a detailed appreciation and understanding of the business, market and key competitors. The delivery of the role will typically be through both direct and indirect management of teams of services managers and professionals or is delivered as an individual contributor with significant subject matter expertise. The Regional Head of Support Services requires excellent stakeholder engagement, influencing and management skills, including engagement at local senior leadership level, engaging as appropriate, on policy, process and outcomes within their region. The Regional Head of Support Services can be called upon to deliver services tasks and activities commensurate with their necessary skill set. The Regional Head of Support Services will use considerable experience and judgement to assimilate often conflicting inputs from a range of sources in order to make appropriate and timely decisions that impact positively upon business and employee performance within their region. The Regional Head of Support Services can be called upon to deliver tasks and activities commensurate with their necessary skill sets.</span></span></p><br><p><span><span><strong>JOB ACCOUNTABILITIES</strong></span></span></p><br><ul><li><p><span><span>The role has key accountability for the quality and timeliness of business services offerings delivered through service teams at each location and in accordance with the stated vision, mission and strategy of the function and </span><span>agreed service level parameters</span><span>.</span></span></p><br></li><li><p><span><span>Services cover medical, accommodation and workplace, as well as employee services, which are predominantly those services delivered to directly support the expatriate workforce and their sponsored dependants along with the associated complexities. Full details are as described in the published</span><span>services menus.</span></span></p><br></li><li><p><span><span>The Regional Head of Support Services will work closely with the respective functional stream leads to ensure the effective performance and governance of all assets, budgets and of the services delivered to customers at the respective business location further enabling project directors to focus on delivery of project.</span></span></p><br></li><li><p><span><span>Will hold appropriate levels of DOA and be f</span><span>ully accountable for all budgets that are delegated to the job holder.</span></span></p><br></li><li><p><span><span>Will lead numerous service assurance activities internally and with outsourced external providers covering the location.</span></span></p><br></li><li><p><span><span>Will support necessary performance reporting through to QFR and other business reviews as necessary.</span></span></p><br></li><li><p><span><span>Significantly contribute to establishing and maintaining an effective talent management processes and in developing functional talent through established FRR processes.</span></span></p><br></li><li><p><span><span>Provides expert advice to senior management on any aspect of service provision at location.</span></span></p><br></li><li><p><span><span>Sets SMART objectives for self and team members in the management of business services at the respective location.</span></span></p><br></li><li><p><span><span>Interfaces with all business and KPC management.</span></span></p><br></li><li><p><span><span>Role will necessitate mainly national travel within KSA to attend various functional review meetings</span></span></p><br></li><li><p><span><span>Reporting local Business Services monthly performance to the Head of Employee Support Services in accordance with agreed service levels.</span></span></p><br></li><li><p><span><span>Primary interface with local Base Management for all Business Services and a key and active member of the Base level management board.</span></span></p><br></li><li><p><span><span>Line Management responsibility for all service teams in location and overall management of all Business Services employees at location.</span></span></p><br></li><li><p><span><span>Maintaining relationships with all business service customers and stakeholders at locations.</span></span></p><br></li><li><p><span><span>Supporting the Head of Employee Support Services with Design, development and implementation of Business Services strategies and undertake continuous improvement.</span></span></p><br></li><li><p><span><span>Responsibility for local management of suppliers for local services and supporting the procurement team for centrally managed suppliers.</span></span></p><br></li></ul><p><span><span><strong>RECRUITMENT SPECIFICATION</strong></span></span></p><br><p><span><i><span><strong>Essential</strong></span></i></span></p><br><p><span><span>·</span></span><span><span>The role would typically require a degree/masters degree in business administration or related discipline.</span></span></p><br><p><span><span>·</span></span><span><span>Extensive business services type experience, some of which is in a leadership/management role in a mid-size organisation preferably in the aviation/defence industry.</span></span></p><br><p><span><span>·</span></span><span><span>Has an in depth understanding of the business services concepts and procedures within own</span><span>technical/subject area/s.</span></span></p><br><p><span><span>·</span></span><span><span>Their level of proficiency enables them to (1) apply and consolidate specialist skills and knowledge and ensure essential procedures are followed (2) help to identify the standards and specifications around which others will operate.</span></span></p><br><p><span><span>·</span></span><span><span>The role needs a comprehensive knowledge of several services areas and how their processes and resources interact in other areas to achieve functional objectives.</span><span>A good understanding of industry and commercial awareness is required to understand the relative positioning of the Company’s products/services vs the competition.</span></span></p><br><p><span><span>·</span></span><span><span>Full management of a team, including management of people, defining roles and responsibilities, planning for the departments future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes</span></span><span><span>.</span></span></p><br><p><span><span>·</span></span><span><span>The role evaluates (sometimes complex) situations using multiple sources of information referring to a diverse range of internal and external sources such as procedures and practices (in other teams, areas or companies etc).</span><span>The complexity implied relate to the ability to filter, prioritise, analyse and validate potentially complex and dynamic material</span></span><span><span>.</span></span></p><br><p><span><span>·</span></span><span><span>The role has an impact on the business through providing value added perspectives or advisory services that are important to decision making.</span></span></p><br><p><span><span>·</span></span><span><span>The impact of the role is on a business location such that the work and performance of all teams within the area will be directly affected by the performance of the jobholder.</span></span></p><br><p><span><span>·</span></span><span><span>The role needs to possess a very high level of communication skills, including interactive listening in order to negotiate (mainly internally) with others often at senior levels.</span></span></p><br><p><span><span><strong>RECRUITMENT</strong></span></span></p><br><p><span><span><strong>EXPATRIATE EMPLOYEE BENEFITS</strong></span></span></p><br><p><span><span>In return for the required high levels of commitment and hard work you will receive a competitive salary, rent free accommodation and access to free recreation facilities, all available within Company secured accommodation. In addition, a generous leave and travel allowance makes this an opportunity not to be missed. </span></span></p><br><p><span><span>On successfully securing a role your appointment to Saudi Arabia will initially be on single status. On commencement of employment in Saudi Arabia you will have the opportunity to apply to have your family join you in the future. A full health care scheme is provided within Saudi Arabia.</span></span></p><br><p><span><span><strong>SAUDI NATIONAL EMPLOYEE BENEFITS</strong></span></span></p><br><p><span><span>In return for the required high levels of commitment and hard work you will receive a competitive salary and benefits package, including a generous leave and travel allowance, a full health care scheme and access to subsidised recreational facilities</span></span></p><br><p><span><span><strong>BAE Systems</strong></span></span></p><br><p><span><span>At BAE Systems, we provide some of the world's most advanced, technology-led defence, aerospace and security solutions. We employ a skilled workforce of 89,600 people in more than 40 countries. Working with customers and local partners, we develop, engineer, manufacture, and support products and systems to deliver military capability, protect national security and people, and keep critical information and infrastructure secure.</span></span></p><br><p><span><span><strong>All appointments in Saudi Arabia are subject to receipt of all necessary Government and/or Customer approvals.</strong></span></span></p><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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