Security Camera Watch Jobs - Jeddah Saudi

Operations & Maintenance Expert Who We Are At Solutions Valley, a power service company and subsidiary of SEC Group, we aim to drive and facilitate the transition to sustainable energy solutions for our customers and address the growing market demand for environmentally friendly and efficient energy alternatives. Our Vision Be an innovative solutions provider towards energy transition. Our Mission We provide efficient, innovative & sustainable solutions to our customers. Our Values People – We prioritize talent, collaboration, and well-being. Pioneering – We innovate and lead with forward-thinking solutions. Performance – We are committed to delivering excellence and measurable results.<br>Position Overview The Operations & Maintenance Expert is responsible for ensuring the safe, reliable, and efficient operation of private distribution and transmission networks while supporting the development and pricing of O&M contracts and service agreements. The role combines technical expertise in power system operations with commercial capabilities in cost estimation, tendering, and proposal development.<br>Key Responsibilities Develop and oversee operation and maintenance strategies for private networks. Lead preventive, predictive, and corrective maintenance activities to maximize asset performance and reliability. Monitor network performance and implement improvement initiatives. Conduct root cause analysis and recommend corrective actions. Prepare maintenance plans, asset management programs, and operational KPIs. Lead the preparation of technical and commercial proposals for O&M contracts. Develop cost estimates, manpower plans, budgets, and pricing models for O&M projects. Review tender documents, technical specifications, and scope requirements. Support business development, bid preparation, and contract negotiations. Ensure compliance with safety standards, utility regulations, and contractual obligations. Qualifications Bachelor’s degree in Electrical Engineering or a related field. Strong knowledge of distribution and transmission systems, substations, and private networks. Experience in O&M contract pricing, cost estimation, budgeting, and tendering. Strong analytical, planning, and problem-solving skills. Excellent communication and stakeholder management capabilities.<br>Experience Level Minimum 10 years of experience in power system operations and maintenance. Proven experience in utility, transmission, or distribution networks. Hands-on experience in preparing and pricing O&M contracts, tenders, and service agreements. Experience in asset management, maintenance optimization, and reliability improvement programs.<br><br>Preferred Competencies Operations & Maintenance Management O&M Contract Pricing & Cost Estimation Asset Management Power System Operations Tendering & Proposal Management Reliability Engineering Budgeting & Financial Analysis Contract Management

About HSBC:HSBC Saudi Arabia provides investment banking services to the full spectrum of corporate and institutional clients in both the private and government sectors, including public companies; private companies and establishments; funds; government agencies; and family businesses and offices.<br>Role Purpose (overall high level summary of the role) The Job holder supports Senior Manager in meeting the regulatory obligations by providing an active support in the implementation of Sanctions policy, Anti Money Laundering (AML), Counter Terrorist Financing (CTF) in compliance with CMA Rules and regulations.<br>Working closely with the Manager, Brokerage, Asset Management, Investment Banking & HSS. In the execution of AML duties, the job holder must independently handle the tasks assigned to him/her and be able to take decisions on matters within their designated authority. The job holder must be able to independently analyze and critically evaluate the responses received without much supervision and escalate as appropriate.<br>Principal Accountabilities:Key activities and decision making areas<br>Impact on the Business<br>Providing support and direction on FC Compliance for all HBSA Business lines in particular relating to KYC and Customer Due Diligence requests. Reviewing any new/amended material laws, rules and regulations and HBSA policies, assess their applicability to the business areas and guide the business accordingly ensuring all appropriate processes and procedures are amended to comply. Communicate with CMA and other regulatory authorities, and resolve queries or issues raised by them, if required. Assist in audit committees, and assist with remediation and other action to address FC gaps identified during assurance and regulatory reviews. Ensure that an effective Compliance training program is implemented in HSBC SA. Make recommendations for onboarding of all new and retention of existing high-risk rated customers. Review quality and completeness of customer due diligence (CDD) and enhanced due diligence (EDD) information in accordance with the requirements of the AML Policy and Line of Business Procedures. Escalate all the negative hits or Sanctions exposure or AML exposure to the Risk Reputational Client Selection Committee to obtain the members approval. Support efforts to proactively drive the KYC improvements to support sanctions compliance. Provide support to the FC function for implementing an effective FC framework and controls in order to protect the bank from potential losses. Provide support on any FC related project as required. Review reports and make recommendation and follow up for corrections and remedial. Assist with completion of AML, Sanction, AB&C, Tax Evasion, Internal and External Fraud and Market Surveillance, action, register, reporting requirements, including but not limited to half-yearly certifications, monthly reports, issue report, and reportable event escalation, in a timely and comprehensive manner. Review quality and completeness of customer record in accordance with the requirements of the sanction & AML policy and line of business procedures. Responsible for conducting effective and timely investigation into assigned cases in accordance with agreed standard reporting requirements and service level agreements. On receipt of a referral, conduct a review, in line with the instructions, in order to identify any probable financial crime related issues, or mitigation of any financial crime risks. Responsible for writing a high quality investigative narrative (Investigation Report) and to record the case history, with supporting findings, in an approved case management system. At any time during an Investigation, at the first reliable indication of financial crime risk, the case should be escalated to the Senior Manager of FC unit for consideration of reporting Manage Oracle Watchlist Screening (“OWS”) referrals in line with Name Screening and investigative reporting instructions. Manage the Transactions monitoring system alerts (SAS) and ensuring to discount all low-medium risks issues with rationale justifications as a (Level 1). Escalate all high risk alerts/issues to the line manager (Level 2) for decision taking. Support the team by providing back-up coverage for leave and vacation. Provide support on any FC related project as required. Review reports and make recommendation and follow up for corrections and remedial. Have an access to the group systems and implement all the needed reports. Update the FC packs for all local committees and regional committees. Responsible for all the FC risk controls in the Helios. Have an access to the Helios System and review the submitted risks from the business. Supporting/oversighting Performance of daily trade and communications surveillance across business lines in Covered Business. Supporting/Oversighting performance of Transactions monitoring across all business lines covered. Assess testing the adequacy of controls in place within Covered Business. Managing Performing ad-hoc trading reviews. Scope of report to include trends and analysis / out of the norm trading activity. Assisting team members with the implementation and roll-out of a new surveillance / market abuse monitoring tool. Update the Watchlist immediately and do all the required investigation.<br>Customers / Stakeholders Interact with HSBC SA Senior Management team for escalating compliance related issues/requests, if required. Interact with all Department/Business for developing action plans and responses to regulatory authorities Coordinate with CMA for responding or resolving any queries/issues. Network with the Regulatory Authorities to maintain relationships with the regulatory authorities, resolving any compliance related concerns and keep abreast of any new developments.<br>Management of Risk (Operational Risk / FIM requirements) The jobholder will ensure the fair treatment of our customers is at the heart of everything we do, both personally and as an organisation. The jobholder will continually reassess in conjunction with entity management, the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology. Will have ultimate oversight to ensure that all the risks that are being correctly captured, monitored and reported. This will also include timely follow up resolutions, escalation of breaches where required, highlighting and dealing with strategic risk issues including those related to the reporting process.<br>Qualifications / Experience (For the role – not the role holder. Minimum requirements of the role.)<br>Qualifications:Bachelor’s degree in Law, Accountancy, Business Administration or any other relevant field from an accredited University Master’s Degree in Risk Management is preferred Certified Bank Compliance Officer (CBCO), Certified Regulatory Compliance Manager (CRCM), or Certified Regulatory and Compliance Professional (CRCP) is advantageous. Experience:3 - 5 years of relevant experience within a similar role Prior experience in Compliance and Risk Management in the banking/financial sector within is preferred Some understanding of the local CMA regulatory framework and regulations Good communication skills both oral and written Ability to manage conflicting priorities effectively and proven ability to meet challenging deadlines Team player who focuses on delivery and continuous improvement Ability to assess business needs and apply regulatory knowledge when providing advice<br>*Please note that this job ad will close in 3 weeks (10/09/2025)

We are seeking a Senior Software Engineer – Oracle Banking!<br><br>Technical Requirements:<br><br>Oracle FLEXCUBE Core Banking (FCUBS) Oracle Treasury (FX, MM, Derivatives, Repos, Securities) Oracle Limits and Collateral Management (LCM) PL/SQL Development and Optimization Oracle Database (11g, 12c, 19c) Java / J2EE Web Logic Server Administration Oracle ADF and Oracle JET (UI technologies) XML / XSD / XSLT REST and SOAP Web Services Integration with SWIFT (MT103, MT202, MT300, etc.) Exposure and Limit Monitoring across products Collateral Management and Exposure Utilization Oracle SOA Suite / Middleware Integration Oracle Banking Digital Experience (OBDX) – optional Batch Job Scheduling (Control-M, Autosys) Core Banking Modules (Accounts, Loans, Payments, Trade Finance) Risk and Interest Rate Management (Treasury) Real-time Limit Checks and Updates Oracle Cloud Infrastructure (OCI) – optional CI/CD tools (Jenkins, Git, Maven) Agile/Scrum Development Methodology Functional & Technical Documentation Treasury Back Office Operations (Deal Capture, Settlement, Confirmation) Secure Coding & Role-Based Access Control (RBAC) Basel III / IFRS / Regulatory Compliance Awareness Testing and UAT Support Strong Analytical and Debugging Skills Cross-functional Team Collaboration Mentoring and Code Review Practices <br><br>Senior Software Engineer – Oracle Banking in Riyadh, Saudi Arabia

DNS Administration Experience- 8+ Years Location- Jeddah<br>We are looking for a skilled DNS Engineer / DNS Administrator to manage, maintain, troubleshoot, and optimize enterprise DNS infrastructure. The candidate will be responsible for DNS design, configuration, administration, performance monitoring, security, and troubleshooting across on-premises and cloud environments.<br>Key Responsibilities Design, configure, administer, and maintain enterprise DNS infrastructure. Manage DNS servers, zones, records, forwarders, resolvers, and delegation. Configure and troubleshoot A, AAAA, CNAME, MX, TXT, NS, PTR, SRV and other DNS records. Manage authoritative and recursive DNS services. Perform DNS zone creation, transfers, delegation, and migrations. Troubleshoot DNS resolution, latency, propagation, and connectivity issues. Implement and manage DNS security including DNSSEC, secure dynamic updates, and access controls. Monitor DNS availability, performance, capacity, and health. Work with networking, security, cloud, and infrastructure teams to resolve DNS-related issues. Support DNS infrastructure across data centers, hybrid cloud, and public cloud environments. Automate DNS administration and operational tasks using scripting and automation tools. Participate in DNS migration, upgrades, disaster recovery, and business continuity activities. Maintain DNS documentation, standards, procedures, and configuration baselines. Participate in incident, problem, and change management processes. Provide L2/L3 support for complex DNS-related incidents. Required Technical Skills Strong hands-on experience with DNS administration and troubleshooting. Strong understanding of TCP/IP, UDP, IP addressing, subnetting, routing, and network protocols. Experience with DNS platforms such as:Infoblox BINDMicrosoft DNS / Windows Server DNSBlue Cat Other enterprise DNS solutions. Strong knowledge of DNS concepts including:Recursive vs. authoritative DNSDNS zones and delegation Zone transfers – AXFR/IXFRDNS caching and TTLForwarders and conditional forwarding Split-horizon DNSDNSSECReverse DNS / PTR records Experience with DNS troubleshooting tools such as nslookup, dig, host, tcpdump, Wireshark. Knowledge of DHCP and IPAM is highly desirable. Experience with Linux/Unix and Windows Server environments. Knowledge of cloud DNS services such as:AWS Route 53Azure DNSGoogle Cloud DNSExperience with scripting/automation using Python, Power Shell, Bash, or similar tools. Preferred Skills Experience with Infoblox NIOS and/or Blue Cat Address Manager. Knowledge of IPAM, DHCP, DNS automation, and network security. Experience with Terraform, Ansible, REST APIs, or other automation frameworks. Knowledge of load balancing and CDN technologies. Understanding of DNS-based security threats, DNS spoofing, cache poisoning, DDoS, and DNS tunneling. Experience working in large enterprise or global infrastructure environments.

Role: Identity and Entitlement Management Specialist (IAM / PAM) Headcount: 2Minimum Qualification: Bachelor’s degree Minimum Experience: 6 years Location: Ministry of Culture, Al-Diriyah, Riyadh Role Summary We are seeking an experienced Identity and Entitlement Management Specialist (IAM / PAM) to manage and govern identity lifecycle, access controls, authentication, identity governance, and privileged access across enterprise systems. The role will focus on ensuring secure and compliant identity management, implementing least-privilege access, monitoring privileged activities, supporting access reviews, and coordinating with cybersecurity and business stakeholders. Minimum Qualifications Bachelor’s degree in Computer Science, Information Security, Cybersecurity, or a related field. Minimum 6 years of experience in IAM governance, engineering, or operations. Certification in IAM, PAM, CISSP, Microsoft Identity, or an equivalent certification is an advantage. Key Requirements Strong experience with Identity Governance and Administration (IGA) and Privileged Access Management (PAM) platforms. Strong understanding of identity lifecycle management, access control models, and entitlement management. Experience integrating IAM solutions with enterprise applications, directories, HR systems, and other business systems. Practical experience with SSO, MFA, modern authentication, and Zero Trust principles. Experience implementing least privilege and segregation of duties. Understanding of security standards, regulatory requirements, and access governance practices. Strong stakeholder management, analytical, documentation, and reporting skills. Key Responsibilities – Identity and Access Management Manage the complete identity lifecycle, including Joiner, Mover, and Leaver (JML) processes. Manage identity provisioning and deprovisioning across connected systems. Investigate provisioning failures, synchronization issues, and identity inconsistencies. Review and track access requests and ensure appropriate approvals are obtained. Manage authentication services, including SSO and MFA. Investigate abnormal login behavior, authentication failures, and suspicious access attempts. Monitor synchronization between HR systems, directories, identity sources, and connected applications. Support periodic access certification and entitlement review campaigns. Identify and remediate inactive, orphan, excessive, or inappropriate accounts and privileges. Monitor IAM-related security alerts and coordinate with cybersecurity teams on identity-related incidents. Prepare IAM reports covering access reviews, authentication activities, identity risks, and policy compliance. Track identity-related security findings and coordinate corrective actions through closure. Prepare periodic reports on identity governance, access reviews, and identity-related risk indicators. Key Responsibilities – Privileged Access Management Govern privileged accounts and entitlements across systems, applications, databases, and infrastructure. Review privileged access requests and ensure appropriate approvals and business justifications are provided. Monitor privileged sessions and identify unauthorized or suspicious administrative activities. Investigate alerts related to abnormal privileged activity and policy violations. Implement and govern Just-in-Time (JIT) and on-demand privileged access. Ensure appropriate controls are applied to shared and generic privileged accounts. Review privileged session logs and recordings to support investigations and risk assessments. Identify and remediate unnecessary, inactive, or over-privileged accounts. Enforce least privilege and segregation of duties (SoD) principles. Coordinate periodic reviews of privileged accounts and entitlements with system and business owners. Ensure privileged access activities are properly monitored, controlled, and traceable. Preferred Technical Exposure IAM / IGA platforms PAM platforms Microsoft Entra ID / Active Directory SSO and MFA solutions Identity provisioning and lifecycle management Access certification and entitlement management Privileged session management Just-in-Time access Role-Based Access Control (RBAC) Security monitoring and identity-related incident response Core Competencies IAM & PAM Governance Identity Lifecycle Management Access Governance Privileged Access Management Authentication & Authorization Risk & Compliance Stakeholder Management Security Monitoring Reporting & Documentation Problem Solving

Job Summary We are seeking an experienced Vulnerability Assessment & Penetration Testing (VAPT) Specialist to assess the security posture of the organization’s systems, networks, web applications, and physical infrastructure. The role is responsible for identifying and validating vulnerabilities, conducting authorized penetration testing, evaluating the effectiveness of layered security controls, and providing actionable recommendations to mitigate identified risks. Key Responsibilities Conduct Vulnerability Assessment and Penetration Testing (VAPT) across systems, networks, applications, web applications, and infrastructure. Perform vulnerability scanning across technology assets and identify deviations from approved security configurations, policies, standards, and baselines. Conduct authorized penetration tests using realistic attack techniques and scenarios to identify exploitable vulnerabilities and assess the organization’s security posture. Perform security testing of systems, networks, web applications, and physical facilities in accordance with approved testing procedures and scope. Assess the effectiveness of defense-in-depth and layered security controls against known vulnerabilities and realistic attack scenarios. Conduct web application security testing using appropriate penetration testing methodologies and tools. Perform source code reviews and security testing using static and dynamic application security testing tools where applicable. Identify, validate, and prioritize vulnerabilities based on their technical severity, exploitability, and potential business impact. Prepare comprehensive VAPT and vulnerability assessment reports, including risk ratings, technical findings, remediation recommendations, evidence, and sufficient technical details to reproduce the findings. Discuss and present VAPT findings with management, cybersecurity teams, IT teams, application owners, and other relevant stakeholders. Provide practical remediation recommendations and support technical teams in validating vulnerability remediation. Design, develop, and continuously improve VAPT processes, methodologies, procedures, and testing scenarios. Required Qualifications Bachelor’s degree in Cybersecurity, Information Security, Computer Science, Information Technology, or a related field. Minimum of 4–6 years of experience in Vulnerability Assessment, Penetration Testing, VAPT, or a related cybersecurity discipline. Strong hands-on experience in Vulnerability Assessment and Penetration Testing (VAPT). Experience conducting penetration testing across network, infrastructure, system, and web application environments.

Job Summary:Responsible for implementing and monitoring occupational health and safety policies, procedures, and standards to ensure a safe working environment and compliance with applicable regulations and company requirements.<br>Key Responsibilities:Implement and monitor HSE policies, procedures, and safety programs across the facility/site. Conduct regular safety inspections, risk assessments, and hazard identification. Ensure compliance with Saudi HSE regulations, OSHA standards, and company safety requirements. Investigate workplace accidents, incidents, and near misses, identify root causes, and recommend corrective actions. Monitor safe work practices, including Permit to Work (PTW), LOTO, working at height, confined space, and hot work. Conduct safety inductions, toolbox talks, and awareness training for employees and contractors. Monitor the proper use of Personal Protective Equipment (PPE) and safety equipment. Prepare and maintain HSE reports, inspection records, incident reports, and safety statistics. Support emergency preparedness, including fire prevention, emergency response, and evacuation drills. Coordinate with Production, Maintenance, and other departments to identify and mitigate operational safety risks. Follow up on corrective and preventive actions and ensure timely closure. Monitor contractors' compliance with company safety standards. Contribute to continuous improvement of the company's Safety Culture and HSE performance.<br>Requirements:Bachelor's degree in Occupational Health & Safety, Safety Engineering, Engineering, or a related field.3–5 years of experience in Occupational Health & Safety / HSE, preferably in an industrial or manufacturing environment. Strong knowledge of risk assessment, hazard identification, incident investigation, and safety inspections. Good knowledge of OSHA, ISO 45001, and applicable Saudi HSE regulations. Good communication, reporting, and problem-solving skills. Ability to conduct safety training and toolbox talks. NEBOSH / IOSH / OSHA certification is preferred.

Company Description SAT Microsystems is an established IT service provider delivering innovative solutions that reduce business costs and complexity across Saudi Arabia, the UAE, and multiple international markets. Hundreds of organizations rely on the company to secure, manage, and support their IT operations, giving SAT Microsystems deep insight into emerging technologies and industry trends. The company’s portfolio spans managed IT services, IT infrastructure support, database and application services, desktop support, cybersecurity (SOC), and cloud services. SAT Microsystems also focuses on advanced offerings such as robotic process automation (RPA), IoT solutions and chatbots, AI and automation services, NOC center operations, and business process outsourcing (BPO). This breadth of services enables clients to accelerate digitalization and modernize their technology environments.<br>Role Description The Solar Winds Expert with project management (Implementation) role is a full-time, on-site position based in Jeddah. The individual in this role will design, deploy, configure, and optimize Solar Winds monitoring solutions across client environments, ensuring robust performance, availability, and security. Daily responsibilities include gathering requirements, developing implementation plans, coordinating project timelines, and managing stakeholder expectations throughout the project lifecycle. The role involves integrating Solar Winds with existing IT infrastructure, creating dashboards and alerts, performing health checks, and documenting configurations and procedures. The Solar Winds Expert will collaborate closely with infrastructure, network, security, and service delivery teams to support ongoing operations, provide training and knowledge transfer, and drive continual improvement of monitoring and reporting capabilities.<br>Qualifications<br> Candidates should possess strong Analytical Skills to interpret monitoring data, troubleshoot complex issues, and optimize system performance. Candidates should possess effective Communication skills to collaborate with cross-functional teams, engage with clients, and provide clear documentation and training. Candidates should possess Program Management and Project Management capabilities to lead Solar Winds implementation projects, manage scope, schedule, and resources, and ensure successful delivery. Candidates should possess Project Planning skills to define requirements, create detailed implementation plans, track progress, and manage risks and dependencies. Hands-on expertise in Solar Winds implementation and administration (NPM, NTA, SAM, or related modules), including design, configuration, and integration with enterprise IT environments. Solid understanding of IT infrastructure, networks, servers, and cloud environments, preferably within managed services or NOC/SOC contexts. Relevant academic background in Information Technology, Computer Science, Engineering, or a related field; professional certifications in Solar Winds, ITIL, or project management (e.g., PMP, PRINCE2) are an advantage. Ability to work on-site in Jeddah, manage multiple initiatives simultaneously, and adapt to evolving client

Job location: Saudi Arabia(Riyadh- work from office) Available to join within 0-30 Days Industry: Fin Tech/Real Estate Technology preferred Experience: 10 years+ must with OCI & AWSSalary: 22-23K SAR per month max<br>Role Summary We are looking for an experienced Senior Dev Ops Architect – Cloud & Infrastructure to take end-to-end ownership of the organization's enterprise Cloud and Infrastructure architecture. The role will focus primarily on Oracle Cloud Infrastructure (OCI) and AWS, with responsibility for designing and evolving secure, scalable, highly available, resilient, and cost-effective enterprise technology platforms. The candidate will work closely with C-level stakeholders, application teams, security teams, technology teams, vendors, and business stakeholders to understand business and technology requirements, define architecture and technology strategies, drive key technical decisions, and ensure successful implementation of infrastructure initiatives. This is a senior, hands-on architecture role requiring strong expertise across Cloud, Dev Ops, Infrastructure, Security, Networking, Automation, High Availability, Disaster Recovery, and Enterprise Architecture, combined with excellent communication and stakeholder-management skills. Key Responsibilities Take end-to-end ownership of the enterprise Cloud and Infrastructure architecture and roadmap. Design and evolve secure, scalable, highly available, resilient, and enterprise-grade solutions primarily across OCI and AWS. Define cloud and infrastructure architecture standards, reference architectures, technology strategies, and best practices. Partner with application teams to translate business and application requirements into appropriate infrastructure and cloud solutions. Collaborate with Security teams to ensure infrastructure architectures meet security, compliance, identity, access, and risk requirements. Drive cloud adoption, migration, modernization, automation, and infrastructure optimization initiatives. Establish and enhance Dev Ops capabilities including CI/CD, Infrastructure as Code, automated provisioning, configuration management, and deployment automation. Define and implement appropriate High Availability, Disaster Recovery, Backup, Business Continuity, monitoring, and observability strategies. Evaluate technology options and provide recommendations considering scalability, performance, reliability, security, operational complexity, and cost. Coordinate complex infrastructure initiatives across application, security, networking, architecture, operations, vendors, and other technology teams. Provide architecture guidance and technical direction during major technology initiatives, implementations, and production transformations. Communicate architecture decisions, technology strategies, risks, dependencies, and roadmaps effectively to C-level and senior stakeholders. Ensure appropriate technical documentation, governance, standards, and architectural consistency across infrastructure environments. Core Technical Expertise Cloud Oracle Cloud Infrastructure (OCI) – Mandatory / Primary AWS – Mandatory / Primary Enterprise cloud architecture and hybrid/multi-cloud environments. Cloud networking, compute, storage, IAM, security, monitoring, and database infrastructure. Azure and other cloud platforms – Good to have. Dev Ops & Automation CI/CD architecture and implementation. Terraform / Infrastructure as Code. Docker and Kubernetes / container platforms. Configuration and deployment automation. Git-based development and release practices. Python, Shell, Power Shell, or equivalent scripting. Monitoring, logging, observability, and operational automation. Enterprise Infrastructure Strong understanding of:Enterprise networking and connectivity. Load balancing, DNS, firewalls, VPN, routing, and network security. Identity and Access Management. Storage, backup, and database infrastructure. High Availability and Disaster Recovery. Business Continuity and operational resilience. Infrastructure security and compliance. Performance, capacity, reliability, and cloud cost optimization. Required Experience & Qualifications10+ years of experience in Infrastructure, Cloud, Dev Ops, and/or Cloud Architecture. Strong hands-on experience with Oracle Cloud and AWS. Proven experience designing and managing enterprise-scale infrastructure and cloud environments. Experience working across multiple technology functions and managing complex infrastructure dependencies. Strong experience engaging with C-level executives and senior stakeholders, as well as application, security, architecture, and technology teams. Experience in Fin Tech, Financial Services, Real Estate Technology is highly preferred. Strong English communication skills – mandatory. Bachelor's or Master's degree in Computer Science, Engineering, Information Technology, or a related discipline is preferred. Cloud certifications are not mandatory; relevant AWS, Oracle, Azure, Kubernetes, or other certifications are an advantage.

Executive Office Manager Department: Executive Office Reports To: Chief Executive Officer Location: Riyadh, Saudi Arabia Employment Type: Full-Time<br>Job Summary The Executive Office Manager is a senior professional responsible for managing the day-to-day operations of the Executive Office while providing high-level executive support to the Chief Executive Officer (CEO). The role also oversees and coordinates key financial activities, reporting, budgeting, financial analysis, and administrative matters. The ideal candidate will combine strong financial expertise with excellent executive coordination, organizational, communication, and stakeholder management skills. This position requires a highly trusted and discreet individual who can manage sensitive information, coordinate executive-level priorities, and provide reliable financial and operational insight to the CEO.<br>Key Responsibilities Executive Office Management Manage the day-to-day operations and workflow of the CEO’s office. Coordinate the CEO’s calendar, meetings, appointments, and executive commitments. Prepare meeting agendas, presentations, reports, minutes, and executive correspondence. Follow up on decisions, action items, and strategic initiatives assigned by the CEO. Coordinate communication between the CEO and internal departments, clients, partners, and external stakeholders. Ensure that matters requiring the CEO’s attention are properly prioritized and followed up. Handle confidential and sensitive information with the highest level of discretion. Organize and coordinate executive meetings, business visits, events, and travel arrangements when required.<br>Financial Management & Analysis Monitor the organization’s financial performance and provide regular financial updates to the CEO. Prepare and review budgets, forecasts, financial reports, and management reports. Analyze revenues, expenses, cash flow, financial performance, and budget variances. Support the annual budgeting and forecasting process. Monitor financial controls, approvals, and expenditure against approved budgets. Review financial data and identify financial risks, trends, and opportunities for improvement. Coordinate with the Finance Department, auditors, banks, and other financial stakeholders. Support the CEO in evaluating financial implications of business decisions and strategic initiatives. Ensure that financial reports and analyses are accurate, timely, and presented in a clear executive format.<br>Business & Administrative Coordination Coordinate cross-functional activities on behalf of the CEO. Follow up with department heads on key operational and business matters. Prepare executive-level dashboards and management reports. Support the CEO in monitoring organizational performance and key business priorities. Assist in preparing business cases, financial analyses, and presentations for management meetings. Maintain an effective filing and documentation system for executive and financial records. Ensure timely completion of tasks and deliverables assigned through the Executive Office.<br>Governance & Confidentiality Maintain strict confidentiality regarding financial, commercial, strategic, and executive information. Ensure appropriate documentation and follow-up of executive decisions. Support compliance with internal policies, financial controls, and governance requirements. Exercise sound judgment when handling sensitive executive and financial matters. Qualifications Bachelor’s degree in Finance, Accounting, Business Administration, or a related field. Professional certification such as CPA, CMA, ACCA, or equivalent is preferred.8+ years of relevant professional experience, with strong experience in finance and executive office management. Previous experience supporting a CEO, Managing Director, General Manager, or C-Suite executive is highly preferred. Strong understanding of financial reporting, budgeting, forecasting, and financial analysis. Experience in managing executive-level meetings, communications, and confidential information.<br>Required Skills Strong financial and analytical skills. Excellent organizational and time-management skills. Strong executive communication and presentation skills. High level of discretion and confidentiality. Strong attention to detail and follow-up skills. Ability to manage multiple priorities in a fast-paced environment. Strong stakeholder and relationship management skills. Excellent Microsoft Office skills, particularly Excel and Power Point. Ability to prepare professional financial and executive reports. Strong business acumen and problem-solving skills. Excellent written and verbal English and Arabic communication skills. Ability to work independently and exercise sound judgment.<br>Preferred Profile The ideal candidate is a finance-oriented executive office professional who can act as a trusted right hand to the CEO, manage executive office priorities, understand financial matters in depth, and translate financial and operational information into clear insights that support management decision-making.

Job Purpose<br><br>Lead the delivery of SOPC projects by managing in progress monitoring, supporting risk management efforts, and facilitating communication among stakeholders. Ensure that project activities align with SOPC’s strategic objectives and contribute to enhanced operational efficiency.<br><br> Project Planning and Execution <br><br> Lead in the development and maintenance of project plans for assigned high-performance initiatives, define scope, approving timelines, allocating resources, and overseeing deliverables. Manage the execution of project tasks, ensuring activities stay on schedule and within budget while meeting quality standards. Oversee the coordination of daily project operations, monitoring milestones, and approving plans as needed to accommodate changes or new requirements. <br><br> Performance Monitoring and Reporting <br><br> M onitor project performance against established KPIs, review progress updates, and escalate issues or deviations to senior leadership with recommended corrective actions. Ensure project documentation and oversee the preparation of status reports to keep stakeholders informed, supporting decision-making processes. Lead post-project evaluations, contribute to lessons learned and identifying areas for improvement in future projects. <br><br> Project Cost Control & Financial Performance <br><br> Establish and maintain project cost baselines in coordination with project owners, Finance, Procurement, and relevant stakeholders, ensuring alignment between approved scope, budgets, delivery plans, and funding requirements. Monitor and control project financial performance throughout the lifecycle, including budgets, actual expenditure, commitments, accruals, forecasts, Estimate at Completion (EAC), and Estimate to Complete (ETC), identifying variances, cost pressures, potential overruns, and required corrective actions. Assess and monitor the financial impact of scope and schedule changes, variations, procurement decisions, project risks, purchase requests, purchase orders, contracts, change requests, and invoices to identify potential budget or delivery impacts and support informed decision-making. Lead periodic project and portfolio financial reconciliation in coordination with Finance and relevant stakeholders, ensuring alignment of budgets, actual expenditures, commitments, accruals, and forecasts; prepare consolidated cost reports and dashboards covering budget utilization, variances, financial risks, and funding requirements; and ensure final reconciliation against approved budgets as part of project financial close-out. <br><br> Resource Management <br><br> Assess the allocation of portfolio resources and capacity requirements against project resources priorities, timeline, budget oversee , and tool management to ensure smooth project operations. A ssess ongoing resource needs across the portfolio and communicate these requirements to senior leadership as projects progress. <br><br> Risk Management and Problem Solving <br><br> Direct the identifying potential project risks and approve mitigation strategies, guiding team to proactively address risks across the portfolio . Oversee risk mitigation actions, and report on evolving risks to senior leadership, ensuring timely resolution. Take ownership resolving challenges that arise, directing the project team to keep activities aligned with the project’s goals. <br><br> Stakeholder Engagement and Communication <br><br> Lead stakeholder engagement by planning and chairing key meetings, gathering input, and communicating project updates senior leadership and stakeholders. Collect and incorporate stakeholder feedback to assist the senior leadership in achieving successful project outcomes. E nsure clear communication among stakeholders by regularly presenting updates on project status, potential risks, and key milestones. <br><br>Our Commitment<br><br>At Team Saudi, we care deeply about creating a safe, supportive, and empowering environment for our athletes and employees. We welcome applicants who demonstrate integrity, professionalism, and a commitment to maintaining a safe and respectful workplace where everyone is protected, valued, and given fair opportunities to thrive.

Medical Waste Treatment Engineer Location: Riyadh, Saudi Arabia Department: Operations / Engineering<br>Job Summary We are seeking a Medical Waste Treatment Engineer to support the safe and efficient operation of the medical waste treatment facility in Riyadh. The role will primarily focus on treatment operations, equipment performance, maintenance, troubleshooting, and continuous improvement.<br>The successful candidate will be responsible for ensuring the reliable operation of treatment equipment, supporting preventive and corrective maintenance activities, and working closely with Operations, Maintenance, Quality, HSE, and Collection teams to maintain safe and efficient plant operations.<br>Key ResponsibilitiesMonitor and support the day-to-day operation of medical waste treatment processes and equipment. Operate and monitor medical waste treatment equipment, including sterilization, thermal treatment, shredding, and related processing systems. Monitor critical treatment parameters such as temperature, pressure, processing time, and other operational indicators to ensure effective treatment. Develop and implement preventive and corrective maintenance programs to maximize equipment availability and minimize downtime. Troubleshoot mechanical, electrical, and equipment-related failures and coordinate with maintenance teams to restore operations efficiently. Monitor equipment performance and identify potential issues before they lead to operational interruptions. Support continuous improvement initiatives to enhance plant reliability, equipment efficiency, and overall operational performance. Collaborate with the Operations team to identify and eliminate bottlenecks in the treatment process. Coordinate with the medical waste collection team when required to ensure smooth and continuous treatment operations. Ensure compliance with Health, Safety, and Environmental (HSE) requirements and applicable medical waste management regulations. Prepare and maintain technical reports related to equipment performance, maintenance activities, operational issues, and treatment operations. Participate in equipment upgrades, plant improvement initiatives, and CAPEX projects. Collaborate with Operations, Maintenance, Quality, and HSE teams to ensure safe, reliable, and continuous plant operations. Support risk assessments, troubleshooting activities, and emergency response procedures related to equipment and treatment operations. Identify opportunities to improve equipment reliability, energy efficiency, resource utilization, and overall plant performance.<br>Qualifications & Requirements Bachelor's degree in Biomedical Engineering, Medical Engineering, or a related engineering discipline. Minimum 2 years of relevant professional experience in plant operations, medical waste treatment, treatment equipment, medical/biomedical equipment, maintenance, or a related field. Professional membership/registration with the Saudi Council of Engineers (SCE) under a relevant medical/biomedical engineering classification. Practical knowledge of equipment operation, preventive maintenance, and troubleshooting. Understanding of Health, Safety, and Environmental (HSE) requirements. Ability to analyze equipment and operational issues and provide effective solutions. Strong coordination and communication skills. Ability to work independently and take responsibility for plant operations and equipment performance. Willingness to work on-site at the Riyadh facility. Knowledge of medical waste treatment processes and equipment is highly preferred. Experience in a plant or treatment facility environment is preferred.

Medical Waste Treatment Engineer Location: Riyadh, Saudi Arabia Department: Operations / Engineering<br>Job Summary We are seeking a Medical Waste Treatment Engineer to support the safe and efficient operation of the medical waste treatment facility in Riyadh. The role will primarily focus on treatment operations, equipment performance, maintenance, troubleshooting, and continuous improvement.<br>The successful candidate will be responsible for ensuring the reliable operation of treatment equipment, supporting preventive and corrective maintenance activities, and working closely with Operations, Maintenance, Quality, HSE, and Collection teams to maintain safe and efficient plant operations.<br>Key ResponsibilitiesMonitor and support the day-to-day operation of medical waste treatment processes and equipment. Operate and monitor medical waste treatment equipment, including sterilization, thermal treatment, shredding, and related processing systems. Monitor critical treatment parameters such as temperature, pressure, processing time, and other operational indicators to ensure effective treatment. Develop and implement preventive and corrective maintenance programs to maximize equipment availability and minimize downtime. Troubleshoot mechanical, electrical, and equipment-related failures and coordinate with maintenance teams to restore operations efficiently. Monitor equipment performance and identify potential issues before they lead to operational interruptions. Support continuous improvement initiatives to enhance plant reliability, equipment efficiency, and overall operational performance. Collaborate with the Operations team to identify and eliminate bottlenecks in the treatment process. Coordinate with the medical waste collection team when required to ensure smooth and continuous treatment operations. Ensure compliance with Health, Safety, and Environmental (HSE) requirements and applicable medical waste management regulations. Prepare and maintain technical reports related to equipment performance, maintenance activities, operational issues, and treatment operations. Participate in equipment upgrades, plant improvement initiatives, and CAPEX projects. Collaborate with Operations, Maintenance, Quality, and HSE teams to ensure safe, reliable, and continuous plant operations. Support risk assessments, troubleshooting activities, and emergency response procedures related to equipment and treatment operations. Identify opportunities to improve equipment reliability, energy efficiency, resource utilization, and overall plant performance.<br>Qualifications & Requirements Bachelor's degree in Biomedical Engineering, Medical Engineering, or a related engineering discipline. Minimum 2 years of relevant professional experience in plant operations, medical waste treatment, treatment equipment, medical/biomedical equipment, maintenance, or a related field. Professional membership/registration with the Saudi Council of Engineers (SCE) under a relevant medical/biomedical engineering classification. Practical knowledge of equipment operation, preventive maintenance, and troubleshooting. Understanding of Health, Safety, and Environmental (HSE) requirements. Ability to analyze equipment and operational issues and provide effective solutions. Strong coordination and communication skills. Ability to work independently and take responsibility for plant operations and equipment performance. Willingness to work on-site at the Riyadh facility. Knowledge of medical waste treatment processes and equipment is highly preferred. Experience in a plant or treatment facility environment is preferred.

Job Summary: Responsible for managing perfume production lines, ensuring production targets, quality, safety, and efficiency are achieved.<br>Key Responsibilities:Manage daily perfume production and ensure targets are met. Supervise production staff and allocate manpower effectively. Monitor line efficiency, downtime, waste, and production output. Oversee mixing, filling, labeling, and packaging activities. Ensure compliance with SOPs, GMP, quality, and HSE standards. Coordinate with Quality, Maintenance, Warehouse, and Planning teams. Identify production issues and implement corrective actions. Prepare production reports and monitor KPIs. Train and develop production team members.<br>Requirements:Bachelor’s degree in Engineering, Manufacturing, or related field.5+ years of production experience. Perfume/cosmetics manufacturing experience is highly preferred. Experience managing production lines and teams. Strong leadership, problem-solving, and communication skills.

Responsibilities:Manage and execute comprehensive third-party and vendor risk assessments from onboarding through ongoing monitoring. Ensure strict alignment and compliance with the SAMA Outsourcing Framework and other relevant financial regulatory requirements. Conduct detailed cybersecurity due diligence, contract reviews, and compliance monitoring across all vendor risk tiers. Lead remediation tracking for critical vendor findings and continuously improve risk scoring frameworks and methodologies. Prepare, analyze, and present structured vendor risk reports for executive management and regulatory authorities.<br>Qualifications:Experience: 8+ years of dedicated professional experience specializing in third-party risk assessment and management, ideally within a regulated financial institution or regional banking environment. Education: Bachelor’s degree in information systems, Master of Business Administration (MBA), or a closely related field. Certifications: Professional certifications such as ISO 27001 Lead Auditor or CISM (Certified Information Security Manager) are highly preferred. Core Expertise: Deep knowledge of vendor due diligence, SAMA requirements, contract compliance, risk reporting, and mitigation strategies.

Job purpose Providing administrative and organizational support to the Chief Investment Officer to enhance the efficiency of daily operations, improve coordination and follow-up across departments, ensure the readiness of reports, meetings, and supporting materials, and facilitate timely decision-making.<br>Responsibilities Manage the Chief Investment Officer’s schedule calendar and meetings. Coordinate internal and external meeting invitations and arrangements. Monitor scheduling conflicts and business priorities. Prepare visit schedules and official meeting arrangements. Follow up on the implementation of directives and decisions issued by the Chief Investment Officer. Coordinate with various departments to obtain required updates and information. Maintain tracking logs for projects, committees, and key initiatives. Prepare periodic reports on the status of completed and overdue tasks. Prepare presentations and executive materials. Collect and compile data required for periodic reports. Draft executive summaries and meeting minutes. Review document formatting and quality before submission for approval. Manage incoming and outgoing emails and correspondence. Maintain electronic filing and document archiving systems. Follow up on official letters, circulars, and requests. Ensure the confidentiality of information and documents. Prepare meeting agendas. Record meeting minutes and track action items and decisions. Coordinate with attendees and prepare required meeting materials. Follow up on the implementation of recommendations and decisions. Coordinate travel arrangements, bookings, and visits when required. Follow up on procurement requests and administrative service needs. Assist in organizing events, workshops, and corporate activities. Support special initiatives and projects of the Executive Management.<br>Qualification & Experience:Bachelor’s Degree or Diploma in Business Administration, Public Administration, Office Management, or a related field3 to 6 years of experience in executive support, office management, or executive secretarial roles. Previous experience in investment companies, government entities or semi-government organizations is preferred.

Job description:<br><br>We’re Hiring | Supervisor - Fleet Join NADEC and play a key role in maintaining a safe, reliable, and highly available fleet that supports our daily distribution operations. As a Fleet Workshop Supervisor, you will oversee workshop and fleet maintenance activities, ensuring maximum vehicle availability, minimum downtime, effective maintenance cost control, and reliable operation of vehicles and their cooling/refrigeration units.<br>Location: Hail <br><br>Key Responsibilities Maximize fleet availability and minimize vehicle downtime through effective maintenance planning and follow-up. Plan and monitor preventive and corrective maintenance within agreed timelines. Manage workshop manpower, workflow, productivity, quality, and safety. Control maintenance costs without compromising vehicle reliability, safety, quality, or appearance. Provide technical guidance and support to workshop and operating teams. Ensure effective maintenance and follow-up of vehicle cooling units and refrigeration systems. Coordinate with leasing companies and service providers for maintenance and accident repairs. Ensure timely completion and monitoring of TAMM, Bayan, TGA, and other fleet regulatory requirements. Ensure accurate and timely SAP updates and maintenance records. Monitor fleet-related activities including fuel, GPS, HHT, and operational equipment. Maintain vehicle condition, livery, workshop scrap records, and asset documentation. Prepare daily, weekly, and monthly fleet/workshop performance reports. Coordinate with Sales and other functions to resolve fleet-related operational issues. Drive continuous improvement and cost-saving initiatives while maintaining service quality. What We’re Looking For Automobile/Mechanical Engineering qualification or Higher Diploma. 2–3 years of relevant Fleet/Workshop/Maintenance experience. Strong hands-on knowledge of commercial vehicle preventive and corrective maintenance. Good technical knowledge of vehicle cooling/refrigeration units. Experience managing workshop teams, workflow, productivity, and safety. Familiarity with ERP/SAP systems. Strong troubleshooting, decision-making, and problem-solving capabilities. FMCG, dairy, food distribution, or temperature-controlled fleet experience is highly preferred.

Role Purpose Deliver and operate SANS’s cloud and infrastructure platforms through hands-on provisioning, IaC, automation and observability, ensuring environments are stable, secure, and reproducible , Enable reliable application delivery and resilient operations by resolving complex incidents, reducing manual effort via automation, and maintaining operational knowledge for the SANS infrastructure team.<br>KEY ACCOUNTABILITIES & ACTIVITIES<br>Infrastructure & Cloud Provisioning and Deployment Implement and maintain cloud and on-prem infrastructure using approved patterns and infrastructure-as-code (IaC) templates; provision resources, networks, storage and platform services. Deploy and validate environments for dev/test/stage/prod with repeatable pipelines, ensuring environment parity and reproducible builds. Automation, Configuration & Infrastructure as Code Develop and maintain IaC modules, automation scripts and deployment pipelines to reduce manual steps, enable repeatability and support self-service provisioning. Create and maintain automated operational playbooks (config drift remediation, automated patching, self-heal) to lower toil and speed recovery. Monitoring, Observability & Performance Tuning Implement observability (metrics, logs, traces), build dashboards and alerts, and tune monitoring thresholds to enable proactive detection and rapid troubleshooting. Perform performance analysis and tuning (compute, storage, network), contribute to capacity forecasts and support right-sizing efforts. Security, Patch & Resilience Operations Apply platform hardening, patching, backup and recovery procedures; enforce configuration baselines and remediation actions to meet security requirements. Support DR exercises and backup verification; implement resilient deployment patterns (multi-AZ, failover) Incident Response, Troubleshooting & L2/L3 Support Act as escalation point for complex incidents: triage, diagnose root cause, implement fixes or workarounds and follow through to closure with documented RCA. Collaborate with application teams, integration owners and third-party vendors to resolve cross-stack faults and reduce recurrence. Reporting & Knowledge Sharing Provide periodic operational updates to Section Head on deployments, incidents, risks and improvements. Maintain runbooks, configuration baselines, deployment playbooks and change records; contribute to the team knowledge base and onboarding material. Policies, Processes and Procedures Conduct day-to-day activities while ensuring compliance to policies and procedures Contribute to the identification of opportunities for continuous improvement of systems, processes taking into account leading practices, changes in business environment, cost reduction and productivity improvement.<br>QUALIFICATIONS / REQUIREMENTSKnowledge and Experience Minimum 3 years of experience in a related field or equivalent is required. Education and Certifications A bachelor’s degree in Engineering, Computer Science, Information Technology (IT), or equivalent is required. Preferred certifications: in infrastructure and architecture, including Cisco CCNP VMware VCP-DCV for virtualization, ITIL, and Comp TIA Network+/Security+/A+ ,Fortinet NSE.

Who we are:Albawani is one of the leading construction and contracting companies in Saudi Arabia. Established in 1991, the company has grown from a small civil works contractor into a major diversified group with operations across construction, infrastructure, engineering, water and power, and industrial services. Headquartered in Riyadh, Albawani is recognized for delivering large-scale commercial, healthcare, educational, and government projects throughout the Kingdom. Albawani is known for its strong commitment to quality, safety, and innovation, holding several international ISO certifications and a Class-1 contractor ranking in Saudi Arabia. Job Title:Network Engineer Department:Technology, Infrastructure & IT Operations Role Purpose:The Network Engineer is responsible for designing, implementing, managing, and securing the organization’s network infrastructure across multiple sites and projects within the Kingdom of Saudi Arabia. This role ensures high availability, scalability, and secure connectivity for corporate offices, remote sites, and JV environments. The Network Engineer works closely with IT operations, cybersecurity teams, and external vendors to maintain optimal network performance and compliance with national cybersecurity frameworks. Key Duties & Responsibilities:Design, deploy, and manage LAN/WAN, MPLS, VPN, and wireless networks across multiple sites. Implement network segmentation, QoS policies, and redundancy mechanisms (e.g., HSRP, VRRP). Perform performance monitoring, tuning, and capacity planning. Maintain and update network documentation (topology diagrams, IP schemas, configuration records). Implement and maintain network security measures (firewalls, IPS, ACLs). Collaborate with the cybersecurity team to ensure compliance with NCA, ISO 27001, and NIST standards. Conduct root cause analysis for network issues to ensure minimal downtime. Coordinate with ISPs and vendors for installation, upgrades, and resolution of network problems. Work with external vendors and system integrators to support network infrastructure enhancements. Manage hardware/software upgrades, ensuring compatibility and minimal disruption. Assist in planning, testing, and execution of disaster recovery strategies from a network perspective. Support hybrid connectivity solutions for Azure and AWS. Research and recommend emerging network technologies. Identify opportunities for cost optimization and performance enhancements. Job Requirements:Minimum 5–7 years’ experience in network engineering within medium to large-scale enterprise environments. Hands-on experience with LAN, WAN, MPLS, VPN, and wireless technologies. Strong understanding of enterprise network security, firewalls, and compliance with national cybersecurity frameworks (NCA). Experience with network infrastructure in cloud environments (Azure, AWS) is highly desirable. Bachelor’s degree in Computer Science, Information Technology, Network Engineering, or related field. CCNA required; CCNP preferred. Additional certifications (Network+, HCIA) and cybersecurity certifications (e.g., Fortinet NSE, Palo Alto PCNSE) are a plus.

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. <br><br><br><br>Job Description<br><br>We are looking for an IT Support Specialist / IT Support Engineer to provide day-to-day technical support and ensure the smooth, secure, and reliable operation of the company's IT environment. The role will support employees both onsite and remotely, troubleshoot technical issues, maintain IT systems and equipment, and assist with user onboarding and access management. This is an onsite role and is suitable for someone who enjoys troubleshooting, working directly with users, and solving IT problems.<br><br>Provide timely IT support through tickets, phone, email, and in-person assistance. Troubleshoot and resolve hardware, software, operating system, application, printer, network, and VPN issues. Install, configure, update, and maintain computers, mobile devices, peripherals, and other IT equipment. Set up IT equipment, user accounts, software, and access for new employees and existing users. Manage and support Microsoft 365, Windows, Active Directory (AD/AAD), and user access. Monitor and support basic network, server, wireless, firewall, and VPN infrastructure. Maintain IT security by managing patches, access controls, malware protection, and security policies. Maintain accurate support tickets, technical documentation, knowledge-base articles, and IT records. Guide and train employees on the proper use of IT systems, software, hardware, and internal IT procedures. Escalate complex technical issues to senior IT teams or external vendors and follow through until resolution. Support the evaluation and implementation of new IT technologies and equipment based on business needs, performance, and cost. Identify opportunities to use AI tools and digitalization to improve IT support and business processes. <br><br>Qualifications<br><br>Bachelor's degree in Computer Science, Information Technology, or a related field is preferred. Relevant certifications are an advantage, such as: Comp TIA A+, Comp TIA Network+, CCNA, Microsoft 365 Fundamentals, ITIL, Relevant Microsoft/Azure or cybersecurity certifications. 2-3+ years of hands-on experience in IT Support, Helpdesk, Desktop Support, System Support, or a similar role. Strong knowledge of Windows operating systems and Microsoft 365. Practical experience with Active Directory / Azure Active Directory (AD/AAD) and user access management. Good understanding of networking fundamentals, including TCP/IP, VPN, Wi-Fi/wireless networks, firewalls, Layer 2 switches, and SD-WAN. Working knowledge of Windows Server and basic server support. Experience using remote support tools and IT ticketing systems. Good troubleshooting and problem-solving skills. Ability to explain technical issues clearly to non-technical users. Strong customer service, communication, organization, and time-management skills. Ability to manage multiple support requests and prioritize issues based on urgency. <br><br>Additional Information<br><br>Good to Have<br><br>Knowledge of Microsoft Azure / cloud technologies. Basic experience with SQL/database administration. Knowledge of cybersecurity and ISMS standards. Experience using AI tools and supporting digitalization initiatives. Experience creating IT documentation and knowledge-base resources.