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0 to 0 years Naukri Gulf

Service Advisor

On-site - Saudi - Saudi Arabia 7 July 2026

Engineering

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Position Overview Act as the primary point of contact for customers, manage service appointments (including pre arrival preparation), create accurate job orders, coordinate with internal teams, and ensure timely and quality service delivery while maintaining high customer satisfaction. The Service Advisor also owns the communication and coordination for Vehicle Off Road (VOR) cases, ensuring priority handling, safety, and transparency throughout the repair journey. Key Responsibilities 1. Appointment Management & Pre-Arrival Preparation Set up and manage service and mobile appointments in line with Lucid standards and Service ( Appt-Preparation ). Confirm bookings and reschedule as needed; ensure workshop capacity and technician skill availability are considered. Perform pre-arrival checks for upcoming appointments (e.g., 48 hours before visit): Review appointment details, customer concerns, and vehicle history. Coordinate with Parts Advisor to verify parts availability, create pre-picks, or trigger special orders; record ATP/ETA in the work order. Flag constraints (e.g., parts backorder, capacity issues) to Workshop Supervisor / Service Manager and adjust promise times if required. Confirm customer attendance, transportation needs, and any special instructions (e.g., contactless, valet, mobile vs. in-shop). For vehicles already reported as VOR (from Roadside / Customer Care): Ensure the appointment / work order is clearly marked as VOR and prioritized in the schedule. Coordinate with Roadside / towing provider and driver for drop-off timing and location. 2. Customer Interaction & Vehicle Intake Greet customers professionally, capture language preference, contact details, and preferred communication method (call/SMS/WhatsApp/email as per policy). Perform or coordinate a walk-around inspection at check-in (with concierge / technical advisor where applicable): Record exterior/interior condition, SoC, warning lights, and kilometrage. Capture photos/videos and upload to the work order system. Switch data sharing on Validate and document customer concerns (following Three C s logic: Concern/Condition). Obtain customer approval for the initial work scope and diagnostic plan, including any diagnostic charges. Submit the completed intake form and confirm all mandatory fields and attachments are present before handing off to the workshop. 3. Job Creation, Coding & Internal Coordination Create work orders in CRM / Salesforce with complete and accurate details: Customer and vehicle data (VIN, kilometrage, plates). Detailed concerns and symptoms. Job codes, op codes, pay types (warranty, goodwill, internal, customer-pay) according to Lucid standards. Coordinate with Team Leader / Workshop Supervisor for job allocation and Technical Advisor / Master Tech for diagnostic approach where necessary. Clearly indicate VOR status and any special conditions (safety-critical, stranded vehicle, substitute transport in use) in the work order. Ensure all required documents (license, insurance, warranty coverage, prior estimates) are attached to the work order. 4. Quotation, Authorization & VOR Handling Prepare accurate quotations for labor and parts (and sublet where applicable) using current pricing and op codes. Present estimates clearly to customers, explaining: What is required now (safety-critical, VOR-related) vs. recommended later. Warranty, goodwill, or campaign coverage where applicable. Obtain and document customer approval (signature / electronic consent) before proceeding. For VOR cases: Expedite diagnosis and initial estimate to reduce vehicle down time. Coordinate with Parts Advisor for VOR parts escalation (backorders, cross-dock, express shipping) and record updated ETAs. Align with Service Manager / Workshop Supervisor on priority bay / technician assignment. Provide more frequent and proactive updates to the customer on progress, parts status, substitute transport, and expected completion. 5. Additional Repairs, Payments & Documentation During job execution, handle any additional repair findings: Receive technician reports (additional concerns, safety items, wear & tear). Prepare and present revised quotation to customers. Obtain updated authorization. Confirm parts availability and update promise time if scope changes. Ensure complete and compliant documentation: Go through car and perform walk around and Switch data sharing off. All supporting forms (e.g., multipoint inspection, diagnostic forms, QC forms) are present and attached where required. All pay types, job codes, and notes align with Service & Warranty requirements. Ensure payment completion prior to vehicle release, respecting local rules (ZATCA / e-invoice, B2C/B2B requirements, etc.). Generate and review final invoices with the customer; explain charges and work performed. Collect payment through payment channels 6. Communication, Gate Pass / Delivery Provide timely status updates to customers throughout the repair cycle: Diagnosis complete, awaiting approval. Parts on order / ETA. In progress, in QC, in wash/detail. Complete wo, costing complete. If notes are available, confirm this note is available in service invoice notes Ready for pickup. For VOR vehicles, maintain more frequent and structured updates, especially when ETAs or promise times change. During redelivery: explain work performed and any remaining observations. Collect payment through payment channel Explain next service steps and maintenance recommendations. Issue gate pass, and guide customer to delivery area Skills Strong customer service and communication skills, including handling escalations and VOR situations calmly and professionally. Basic to intermediate technical understanding of automotive and EV systems. Proficiency in CRM / Salesforce / DMS and MS Office; comfortable working with digital forms and photo/video documentation. Ability to understand and apply Service & Warranty BRD rules (job codes, pay types, documentation). Good problem-solving, prioritization, and time management skills, especially under pressure from VOR and high-priority cases. Attention to detail in documentation, estimates, and system entries. Minimum Qualifications Diploma or Bachelor s degree in Automotive Technology, Mechanical Engineering, Business Administration, or a related field.Minimum 2 4 years of experience in a customer-facing automotive service role (Service Advisor, Service Consultant, or similar).offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; </div></section><section>Desired Candidate ProfileSkills Strong customer service and communication skills, including handling escalations and VOR situations calmly and professionally. Basic to intermediate technical understanding of automotive and EV systems. Proficiency in CRM / Salesforce / DMS and MS Office; comfortable working with digital forms and photo/video documentation. Ability to understand and apply Service & Warranty BRD rules (job codes, pay types, documentation). Good problem-solving, prioritization, and time management skills, especially under pressure from VOR and high-priority cases. Attention to detail in documentation, estimates, and system entries. Minimum Qualifications Diploma or Bachelor s degree in Automotive Technology, Mechanical Engineering, Business Administration, or a related field.Minimum 2 4 years of experience in a customer-facing automotive service role (Service Advisor, Service Consultant, or similar).Experience working with Electric Vehicles (EVs) and/or premium automotive brands is preferred.Strong understanding of automotive service processes, repair orders, warranty procedures, and customer service standards.Experience using CRM, Salesforce, Dealer Management Systems (DMS), or similar service management platforms.Knowledge of automotive workshop operations, job coding, labor operations, quotations, and invoicing processes.Ability to read and interpret technical information, service bulletins, and repair recommendations.Excellent verbal and written communication skills in English; Arabic language proficiency is preferred.</section>

0 to 0 years Bayt

Medical Science Liaison - V&I

On-site - Saudi 9 July 2026

Healthcare & Medical

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Medical Science Liaison – Vaccine & Immune Therapy ABOUT ASTRAZENECA AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development, and commercialisation of prescription medicines for some of the world’s most serious diseases. But we’re more than one of the world’s leading pharmaceutical companies. SITE DESCRIPTION  AstraZeneca is experiencing a significant transformation in the Kingdom of Saudi Arabia, driven by a commitment to advancing healthcare, innovation, and sustainable growth. Building on our global legacy, AZ KSA is rapidly evolving its operations to better serve patients, collaborate with healthcare stakeholders, and contribute to the ambitious goals outlined in the Saudi Vision 2030. We are investing in talent, digital solutions, and new ways of working; all designed to enhance our impact on patient outcomes and reinforce our leadership in therapeutic areas. This dynamic environment calls for visionary, agile professionals who thrive in change and are motivated to help shape the future of healthcare in KSA.   ROLE SUMMARY Medical Science Liaison (MSL) possesses extensive scientific expertise in respective therapeutic area and engages in scientific discussions and presentations with KEEs about the disease area, and clinical data in a non-promotional context. This role is accountable for generating actionable insights from KEEs and communicating these to the brand team to shape the Medical and Brand strategy. This role is responsible for a highly strategic product and disease area that involves working extensively with external stakeholders to forge strong relations and foster scientific and strategic partnerships within major hospitals and institutions/ authorities in their assigned territory and non-traditional stakeholders (E.g. policy and decision makers, payer groups, government, researchers, and others to help bridge the gaps and provide health system solutions.  This is a field-based Medical Affairs role requiring travel across assigned territories in Saudi Arabia to engage with healthcare professionals, external experts, institutions, and vaccination-related stakeholders. What you’ll do Build, enhance, maintain advocacy of Key External Experts (KEEs) <ul><li>Identify, prioritize, and expand KEEs to include non-traditional stakeholders (E.g. policy and decision makers, payer groups, government, researchers, and others) based on scientific/clinical expertise and practice change influence within a specific hospital and institution/ authorities, and engage in robust scientific discussions and medical advancements in a balanced, objective, and accurate way.</li><li>Identify, and prioritize accounts based on patient care pathway and map the multidisciplinary team and maturity.</li><li>Provide AZ with an understanding of the local medical community, clinical practice trends, HCP insight and real or perceived gaps in current scientific knowledge, patient journey, and disease management.</li><li>Foster scientific partnerships with KEEs to help advance disease understanding and to achieve evidence-based changes in medical practice that are consistent with Medical Affairs strategy & objectives, such as:Interact in the field with the medical community in the context of various medical projects such as clinical trials, Non-Interventional Studies, Investigator Sponsored Studies (ISSs), scientific exchange.  Identify potential speakers and train speakers as appropriate for local events. Provide recommendations for advisory board / round table discussion participants and serve as faculty/facilitators for advisory board meetings. Present scientific data to HCPs in both group (Medically led meetings) and one on one setting. Facilitate continuing medical education events for HCPs. Support evidence generation in the region aligned with the medical strategy of disease area and product. </li></ul>Build and implement scientific programs to address unmet medical needs in priority disease area(s) <ul><li>Collect and share actionable insights that enhance the value and appropriate use of AZ products and disease management to internal stakeholders.</li><li>Engage in strategic planning meetings and medical-scientific presentations with medication access stakeholders, institutional decision makers and other external stakeholders to drive better clinical decisions and enhance medication accessibility within the assigned hospital or institution.  These discussions are scientific in nature and must be clearly separated from promotional and/ or other business discussions.</li><li>Organize and facilitate scientific events on healthcare institutions and their multi-disciplinary teams related to the therapeutic area to ensure holistic approach to patient care within their hospital and institution.</li><li>Embed a comprehensive healthcare system and patient experience understanding in prioritized hospitals and institutions to transform care and improve patient outcomes.</li></ul>Act as scientific expert in priority disease area for internal stakeholders. <ul><li>Demonstrate expertise and knowledge of AZ products, emerging therapies, competitors, patient and treatment trends, clinical trials, and scientific activities within the disease area and continuously updates this expertise and knowledge.</li><li>Provide the AZ internal stakeholders with an understanding of the local medical community, clinical practice, trends and real or perceived gaps in current scientific knowledge and medical treatment options/ guidelines through periodic therapeutic area and product trainings.</li><li>Provide scientific support at AZ sponsored educational events.</li><li>Plan and execute regional medical activities during the product launch processes.</li></ul>Medical Information <ul><li>Respond to unsolicited requests for information about unapproved AZ products or unapproved uses of approved products, presenting such information in an objective, well balanced, substantiated manner that is scientific in tone and content, free of promotional messages, truthful, and is not misleading.</li><li>Demonstrate appropriate response and documents the provision of accurate, scientific data in response to unsolicited scientific questions posed by healthcare providers with Company Policies, and applicable laws, regulations, and ethical standards.</li></ul>Only Applications in KSA will be considered. Essential for the role <ul><li>Minimum 2 years of experience in the pharmaceutical industry</li><li>Experience with the healthcare environment and related dynamics in Saudi Arabia is necessary.</li><li>Experience with the healthcare environment, including opinion leaders, the medical community, and related dynamics in Saudi Arabia, is must.</li><li>An established track record of driving clinical practice shaping and impactful stakeholder mobilization.</li><li>Bachelor’s degree in medicine, Pharmacy, Pharmacology, or degree in biomedical sciences</li><li>A postgraduate degree would be an advantage.</li><li>Demonstrated agility to learn, acquire scientific narratives, and manage ambiguity.</li><li>Demonstrated expertise in efficiently communicating scientific data at a peer level with HCPs.</li><li>Ability to work in matrix multicultural organizations and collaborate effectively with the Cross-functional team.</li><li>Advanced communication skills, both oral and written, necessary to deliver comprehensive presentations and facilitate discussions with small/large groups of healthcare providers and internal stakeholders (in English)</li><li>Excellent problem-solving ability in addition to solid negotiation skills.</li><li>Ability to demonstrate good business judgment.</li><li>High sense of urgency and commitment to excellence in achieving objectives.</li><li>Excellent planning and organizational skills to demonstrate leadership and ability to work in a self-directed manner.</li><li>Proficiency in Microsoft Office applications (Excel, Word, PowerPoint, etc.)</li></ul>Desirable for the role <ul><li>Experience in immunology therapy area, including stakeholder engagement and disease-area strategy.</li><li>Demonstrated business acumen and track record of end -to-end project management.</li><li>Full understanding of the medical role in driving innovative value strategies and supporting patient access to evidence-based treatment is an advance.</li><li>Established track record of basic or clinical research.</li></ul>Why AstraZeneca? At AstraZeneca we’re dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There’s no better place to make a difference to medicine, patients, and society. An inclusive culture that champions diversity and collaboration, and always committed to lifelong learning, growth, and development. We’re on an exciting journey to pioneer the future of healthcare. So, what’s next? <ul><li>Are you already imagining yourself joining our team? Good, because we can’t wait to hear from you.</li><li>Are you ready to bring new ideas and fresh thinking to the table? Brilliant! We have one seat available, and we hope it’s yours.</li></ul>Where can I find out more? Our Social Media, Follow AstraZeneca on LinkedIn Follow AstraZeneca on Facebook Follow AstraZeneca on Instagram   Date Posted 08-Jul-2026Closing Date 17-Jul-2026AstraZeneca embraces diversity and equality of opportunity.  We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.  We believe that the more inclusive we are, the better our work will be.  We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.  We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements. </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> Years of experience </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 2+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> Degree </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

0 to 0 years Bayt

IT Network Engineer

On-site - Saudi 18 July 2026

Telecom & Technology

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at USCareers@airbus.com <ul><li>Notice: Know Your Rights: Workplace Discrimination is Illegal</li><li>Notice: Pay Transparency Nondiscrimination (English)</li><li>Aviso: Transparencia en el Pago No Discriminación (Spanish)</li></ul> Job Description: Airbus Commercial Aircraftis looking for an IT Network Engineerto join our IT Teambased in Mobile, AL; Grand Prairie, TX; or Wichita, KS. In this role, you will be responsible for support, availability and performance of data networks (WAN, LAN, Industrial & Wireless, Network Security & Cabling) supporting Airbus Mobile (AL) USA site. Meet the Team: As a multinational company with a global footprint, our business needs protection from security threats and assurance that our end-users (employees, customers and suppliers) have access to the tools and data they need, when they need it. Our partners depend on us to be reliable and secure. Our information management professionals are highly motivated, dynamic and diverse - we value collaboration, teamwork, solidarity, helping each other, achieving results and always putting Airbus first. Your Working Environment: This role can be based out of Mobile, AL; Grand Prairie, TX; or Wichita, KS. How We Care for You: <ul><li>Financial Rewards:Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan (“ESOP”) </li><li>Work/Life Balance: Paid time off including personal time, holidays and a generous paid parental leave program. </li><li>Health & Welfare: Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages.  </li><li>Individual Development: Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility. </li></ul> Your Challenges: Primary Responsibilities:  Run activities: 50% <ul><li>Manage any incident, problem or request which require a L3 support  </li><li>Work pro-actively on proposing improvement to increase the performance of the Network Infrastructure </li><li>Act as an interface of technical consulting to our internal customers in North America as well as in interface to our technical teams in Europe. </li><li>Be the primary technical focal point for all regional LAN, Network Security and wireless (Aruba) related aspects and you will also act as our expert for Airbus Helicopter North America networks in the region. </li><li>Day to day support and management of internal and external partners and operations responsibility combined with long term planning, proactive management and input towards projects and data strategy for the organization. You will as well support our technical supplier as a L3 engineer for incident resolution if needed. </li><li>Develop and execute test plans to check IT infrastructure and systems technical performance. Report on findings and make recommendations for improvement. </li></ul>Build activities: 50% <ul><li>Provide architectural & technical consulting expertise, direction, and assistance to systems analysts, IT engineers, and other systems architects. </li><li>Document and develop in-depth knowledge of the company's existing IT architecture/infrastructure, and technology portfolio regarding LAN, WAN, Network Security, Industrial & Wireless and cabling standards. </li><li>Support and manage an IT infrastructure capacity plan with the Network Product Manager </li><li>Develop, document, communicate, and enforce a Network technology standards policy for North America </li><li>Conduct research on emerging network technologies in support of infrastructure development efforts, and recommend technologies that will increase cost effectiveness and infrastructure flexibility. </li><li>Develop, document, make recommendations, and communicate plans for investing in IT infrastructure, including analysis of cost reduction opportunities. </li><li>Design, develop, and oversee implementation of end-to-end IT integrated systems. </li></ul> Your Boarding Pass: Required: <ul><li>Bachelor’s degree in computer science, information systems, computer engineering, system analysis, or a related field, or equivalent work experience </li><li>5+ Years of relevant Networking experience in Industrial Environment </li><li>Expert Networking: Cisco CCNP or equivalent networking certification </li><li>Prefered CCIE or or equivalent networking certification </li><li>Fluency in English is mandatory </li><li>Expert in LAN, WAN, WiFi and Network security products (proxies, Firewall, IDS, IPS,.) </li><li>10% Domestic and International Travel involved </li><li>Authorized to work in the US without current, or future, need of visa sponsorship </li><li>You have good analytical skills, planning, problem solving, and good interpersonal skills. </li><li>You show an open mind and a great ability to work as a team player. </li><li>You must have a sense of organization, time management and you demonstrate autonomy. </li><li>Ability to exercise independent judgment and take action on it. </li><li>Excellent analytical and creative problem-solving skills. </li><li>Excellent listening, interpersonal, written, and oral communication skills. </li><li>Logical and efficient, with keen attention to detail.  </li><li>Highly self-motivated and directed. </li><li>Ability to effectively prioritize and execute tasks while under pressure. </li><li>Strong customer service orientation. </li><li>Experience working in a team-oriented, collaborative environment. </li><li>You are patient, positive and have perseverance along with good organization skills. </li></ul> Preferred: <ul><li>Experience with Routing (BGP / OSPF), MPLS, VXLAN, switching (VLAN, STP, edge network security), Dot1x / NAC, F5 Loadbalancer + iRules, Proxy Technologies, </li><li>Experience with physical network deployment activities and standards (Optical and copper cabling, structured cabling, power and electricity) </li><li>Scripting experience is an asset </li><li>Other Vendor certifications (Arista, Aruba, Palo Alto, F5, etc.) are desirable </li><li>ITIL Foundation certification </li><li>Agile Framework certification </li><li>French, German language skills are a plus </li></ul> Physical Requirements: <ul><li>Onsite or remote: 80% onsite required </li><li>Vision: able to see and read computer screen and other electronic equipment with screens, able to read documents, reports and engineering drawings. Daily </li><li>Hearing: able to hear to participate in conversations in person and via teleconference or phone and to hear sounds on production floor including safety warnings or alarms. Daily </li><li>Speaking: able to speak in conversations and meetings, deliver information and participate in communications. Daily  </li><li>Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors): able to operate most office and personal electronic equipment and some tools including production tools such as hydraulic lifts. Daily </li><li>Carrying: able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs. several times a month </li><li>Lifting: able to lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs. several times a month  </li><li>Lifting: able to lift documents, tools, drawings, electronic equipment up to 50lbs/23kgs. not usually but might be several times a month  </li><li>Pushing / Pulling: able to push and pull small office furniture and some equipment and tools. rarely </li><li>Sitting: able to sit for long periods of time in meetings, working on computer. Daily  </li><li>Squatting / Kneeling: able to squat or kneel to retrieve or replace items stored on low shelving. rarely  </li><li>Standing: able to stand for discussions in offices or on production floor. several times a month  </li><li>Travel: able to travel independently and at short notice.  </li><li>Walking (include routine walking such as to a shared printer to retrieve documents): able to walk through office and production areas including uneven surfaces. several times a week </li><li>Personal Protective Equipment required: Required PPE includes, but is not limited to, Safety Shoes, Safety Glasses, Hearing Protection, Respirators/Masks, and/or Protective Gloves as required by site and/or customer site </li><li>Administrative position only PPE required: Steel-toed shoes are required for all shop floor visit, appropriate hearing/eye protection may also be required when visiting the shop floor. </li></ul> Ability to work in the US without current, or future, need of visa sponsorship/work authorization is required for this position. Take your career to a new level and apply online now! A full job description will be provided to candidates who progress to the interview stage or any candidate upon request. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth. Company: Airbus Americas, Inc. Employment Type: US - Direct Hire Experience Level: Professional Remote Type: On-site Job Family: Digital <JF-IM-DI>------ ------ Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment. By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com. </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> Years of experience </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> Degree </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

0 to 0 years Bayt

Strategic Account Management

On-site - Saudi 28 July 2026

Sales

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Overview Leads the development and application of a mature/dynamic customer plan detailing critical insights and new business opportunities aligned to customer priorities. Leads efforts to share Microsoft and partner strategies across other segments of the customer's account and ensure customer success in the acquisition, implementation, and consumption of Microsoft's and partner's services and solutions. Connects appropriate internal executives and partners to build strategic relationships, leveraging deep knowledge of customer business and ecosystem (e.g., customers, competitors, partners). Provides thought leadership and strategic co-innovation ideas. Proactively defines and executes governance model to ensure mapping across seniority levels. Builds trust and loyalty with the customer by providing up-to-date insights, challenging the customer when necessary, and introducing innovative ideas relevant to the customer's business strategy. Anticipates market changes to drive new industry-relevant cloud solutions to customers. Proactively explores and uncovers technologies and confirms customer interest. Responsibilities Account Management Proactively solicits feedback on additional needs, products, and features to develop targeted strategies for customers. Demonstrates a strong understanding of the customer's business model to articulate growth opportunities, leveraging industry expertise to shape ecosystem. Influences relevant (internal and external) stakeholders and resources to drive change on behalf of the customer and to enhance team capabilities, improve Microsoft offerings, and adapt Microsoft's messaging to the assigned account. Leads the development and application of a mature/dynamic customer plan detailing critical insights and new business opportunities aligned to customer priorities. Leads and coordinates a diverse and high-performing team and key stakeholders (e.g., industry experts) on plan execution (e.g., prioritization, delegation) and drives accountability to deliver on account plans and grow the account. Anticipates future needs and provides long-term strategic insight to customers as a trusted partner. Orchestrates the execution of strategies for the assigned account to ensure engagements yield high-volume sales, drive plans to increase revenue potential, and open new opportunities for both Microsoft and the partners, aligned to goals, budgets, and forecasts. Leads, challenges, and inspires team to focus on top priorities and challenges to drive business case. Leverages deep industry expertise to anticipate industry direction, ecosystem, and transformation. Proactively expands strategic network of key internal and external partners and decision makers, including vertical industry partners, to ensure execution of core tasks and account transactions and to provide a comprehensive account management experience. Leads regular meetings for strategic accounts with relevant partners. Influences transformation for partners to build innovative solutions. Leads efforts with key internal and external partners including vertical industry partners with business and technical decision makers in developing, sharing, and promoting mutually beneficial, long-term, customizable account plans to grow sales and partner impact, leveraging deep relationships, broad influence, and in-depth industry expertise. Leads efforts to share Microsoft and partner strategies across other segments of the customer's account and ensure customer success in the acquisition, implementation, and consumption of Microsoft's and partner's services and solutions. Collaborates across organization and partners in discussions to impact the broader ecosystem (e.g., passing legislation). Competitive Knowledge Partners with internal industry experts to strengthen knowledge of the industry (e.g., emerging trends, forecasting long-term developments, influencers), competitors (e.g., AWS, Salesforce) customer business priorities (e.g., challenges, competitive landscape) and leverages in-depth knowledge of Microsoft's offerings (e.g., product landscape, solutions, strategy to address customers' needs) to provide thought leadership and mentor the account management team on ways to gain deeper industry knowledge that ultimately addresses customer needs. Proactively explores and uncovers technologies and confirms customer interest. Customer Engagement Proactively owns and elevates a transformative customer stakeholder engagement strategy to foster customer trust and brand growth and loyalty. Sets organizational tone for building and maintaining long-term strategic customer relationships and for driving larger impact for the customer. Proactively defines and executes governance model to ensure mapping across seniority levels. Proactively develops a strong, comprehensive understanding of customer's business needs, priorities, and strategies and industry insights, competition, market competitive trends, and the customers' customers. Guides internal colleagues on ways to develop deeper customer knowledge. Anticipates customers' needs to deliver new insights on customers' business strategies. Articulates need to address customer's business needs (both internally and to the customer). Identifies and pursues opportunities to optimize offerings and delivers solutions into overall long-term business strategy. Anticipates new potential market opportunities for the customer, leveraging deep industry expertise. Sales Excellence Leverages understanding of customer business and engages Microsoft decision makers to drive customer's strategy, goals, and optimization. Engages and influences decision makers of the account (e.g., C-level, high-impact customers) on Microsoft's vision, strategy, and value, and positions Microsoft to increase customer's budget allocated to Microsoft, tailor solutions that satisfy customers' Key Performance Indicators (KPIs). Translates features into business outcomes that accelerate the customer's digital presence. Earns and maintains status as a thought leader and trusted advisor to the assigned account's C-level business decision makers by bringing innovative ideas, leveraging deep industry expertise, and bringing together the customer's customers. Mobilizes and mentors the account management team and relevant stakeholders with deep industry expertise to expand the partnership with decision makers of the assigned account. Leverages best-in-class sales and communication strategies and tools to anticipate business needs and identify new opportunities. Builds new relationships to create new opportunities and expand relationships within the customer. Owns the development of the digital transformation business strategy for the assigned account that is based on customer's expected outcomes and Microsoft's added innovative value, and opens doors to new opportunities grounded in deep understanding of industry trends, customer needs, and final consumer perspectives. Anticipates market changes to drive new industry-relevant cloud solutions to customers. Brings greater ecosystem together with the customer to discuss how to enrich customer's value to their customers. Uses business cases to develop and present compelling value proposition presentations and specialized business plans for customers that showcase Microsoft's products and solutions to connect decision makers in the account to the broader Microsoft solutions, provide thought leadership to guide others on tailoring presentations, and generate new opportunities. Advocates internally to promote the relevance of Microsoft's expertise for the customer. Orchestrates the creation of long-term strategies aimed at building a level of loyalty that would be hard for competitors to overcome. Anticipates issues/risks on customer satisfaction, determines the root cause of problems, removes blockers, and establishes recovery action plan to improve customer's overall experience. Builds trust and loyalty with the customer by providing up-to-date insights, challenging the customer when necessary, and introducing innovative ideas relevant to the customer's business strategy. Enables customers to provide feedback directly to executives to help transform account space by establishing open communication channels for feedback, providing executive sponsorship, and providing direction to others to ensure customer feedback is addressed through One Microsoft approach. Creates and qualifies new opportunities by identifying highly strategic opportunities (e.g., very large, long-term, high-impact) within accounts and guiding the customer on how to best identify new opportunities, leveraging deep customer and industry relationships and consultative selling skills. Drives new business opportunities across the team by creating a partner ecosystem, and empowers team members to find new opportunities by acting as a role model and by setting a clear vision and energy for the team to drive towards. Strategic Thinking Engages in strategic discussions by discussing ideas to transform customer business models to better serve their own customers, increase profitability and market share, and transform the ecosystem. Promotes and implements a more holistic digital approach between Microsoft and the customer. Leverages Microsoft sales strategies to articulate Microsoft's and partners' point of view and creates deep connections with decision makers through multiple levels of the customers' organization to drive purchase decisions and increase interaction and participation, leveraging relevant tools and resources (e.g., LinkedIn). Leverages relationships in ecosystem to address highly complex political blockers and drive execution for the customer. Leverages unique, strategic industry-focused business insights and opportunities to create long-term, competitive advantage for the customer. Provides thought leadership and strategic co-innovation ideas. Qualifications Required/minimum qualifications Bachelor's Degree AND 12+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR Master's Degree AND 11+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR 15+ years experience in working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR equivalent experience. 8+ years experience making recommendations to and/or collaborating with mid-to-senior level executives. 10+ years experience closing large, complex agreements/deals. Additional or preferred qualifications Bachelor's Degree AND 15+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR Master's Degree AND 13+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR equivalent experience. This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> Years of experience </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> Degree </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

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