IT Support Specialist Jobs

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To provide services to patients for whom he / she is responsible to the highest attainable standard of care within the resources of Dallah Hospital by performing radiological procedures at a technical level without supervision. Uses independent judgment and initiative to obtain the radiological studies for the prescribed examinations. Assumes responsibility for designated areas or procedures as scheduled by the supervisory staff. Selects and operates appropriate equipment for each exam. Positions patients according to examinations requested. Selects appropriate technical factors for each patient. Produces images of acceptable film quality. Uses suitable working practices to ensure that all radiation protection and safety regulations are complied with Maintains correct attitude of professional conduct and conforms to all normal ethical relationships. Ensures examination rooms are in a state of cleanliness and readiness at all times. Reports all equipment malfunctions to the Chief Technician or designee. Assists in the emergency treatment of patients. Observes all infection control standards laid down in policy documents, particularly in respect to sterile procedures. Administer (under the direction and supervision of the radiologist) oral, rectal and parenteral contrast media, including intravenous contrast media. Implements and coordinates policies and procedures to achieve the hospital?s goals and objectives in pursuit of Standards of Care, Quality / Performance Improvement. Participate in patient and family education to help patients and families to better understand and participate in their care and make well informed care decisions. Performs any other duties within range of his/her professional knowledge and skills as directed by Chief Radiology Technician and / or Head of Radiology</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum of two years post graduate/diploma practice in an acute care facility.</li><li>Practical experience in MRI/CT/Ultrasound/Angio for at least one year in an acute care facility.</li><li>Bachelor?s Degree in Radiologic Technology or its equivalent from a recognized institute/college.</li><li>excellent interpersonal skills.</li><li>adaptability</li><li>honest and integrity</li><li>previous working experience in middle east healthcare facilities.</li><li>able to speak and read english and arabic.</li><li>responsible and trustworthy</li><li>respect for patients confidentiality</li><li>compassionate and approachable</li><li>strong work ethic</li><li>punctual</li><li>self-confidence</li><li>self-motivated</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p># Technical Support Engineer Job Description</p><p>&nbsp;</p><p>We are hiring Technical Support Engineers for CCTV &amp; video cloud platform. Fresh graduates with related majors are welcome with full training. Core work covers on-site inspection, fault troubleshooting, system commissioning and client technical service. Candidates with passion for network &amp; security technology are preferred, stable career growth and complete welfare package provided.</p><p>&nbsp;</p><p>## Job Responsibilities</p><p>&nbsp;</p><p>1. Communicate and confirm functional requirements with customers, sort out demand details, clarify acceptance standards. Translate customer demands into executable technical schemes, coordinate internal R&amp;D and implementation teams.</p><p>2. Complete deployment, commissioning and go-live for new projects, including IP planning, recording configuration, access permission setup, cloud device registration, storage tuning and platform parameter optimization; assist clients with project acceptance and trial operation support.</p><p>3. Troubleshoot faults of CCTV cameras, NVR, video management platforms, video cloud platforms and security network via remote access or on-site visits; resolve intermediate issues escalated from L1 support and complete work order closure.</p><p>4. Provide technical training and after-sales consultation for client staff, covering live view, playback , account management and basic self-inspection of failures.</p><p>5. Fill in maintenance tickets, inspection reports and fault logs; sort out equipment inventory, network topology and standard operation procedures; accumulate typical cases and FAQs for internal knowledge base.</p><p>6. Coordinate internally with R&amp;D and procurement teams to report product bugs and hardware defects; communicate progress and system operation status with client contacts; collaborate with manufacturer engineers to resolve complex technical issues.</p><p>7. Conduct regular on-site equipment inspections, online rate checks and storage space cleanup; provide emergency standby service for major events and holidays; implement equipment replacement, system upgrades and patch deployment.</p><p>8. Work location: Riyadh. Fluent proficiency in both Arabic and English</p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>1. College diploma or above in IT/telecommunication/weak current fields, with 1+ years experience in security video, IT system or cloud platform technical support;</p><p>2. Full proficiency in end-to-end CCTV system troubleshooting: cameras, NVR, storage, POE security network, local video platform and video cloud;</p><p>3. Skilled in basic Linux operation, log analysis and network configuration (VLAN, port setup, routing); capable of solving mass device offline, abnormal bitrate, cloud playback failure and other medium-level faults independently;</p><p>4. Capable of independent on-site implementation, system commissioning, client acceptance and training; able to deliver formal technical documents, inspection reports and technical schemes;</p><p>5. Excellent communication and coordination skills to liaise with senior client representatives and drive issue resolution; able to withstand pressure from frequent business trips and night emergency support;</p><p>6. Certifications such as HCIA, Security System Engineer or Low Voltage Electrician Certificate are preferred; candidates with experience in large industrial parks, government projects.</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking a highly skilled and experienced Specialist in Stroke Medicine to join a leading healthcare facility in the UAE.<br> The role involves providing expert care for acute and chronic stroke patients, working within a multidisciplinary neurology and critical care team, and contributing to advanced stroke management services.<br> Key Responsibilities Diagnose and manage acute ischemic and hemorrhagic stroke cases Provide timely thrombolysis and acute stroke intervention support (as applicable) Manage inpatient stroke care and rehabilitation coordination Work closely with neurology, emergency, ICU, and radiology teams Interpret neuroimaging and clinical findings for stroke management Develop individualized treatment and secondary prevention plans Ensure accurate and timely clinical documentation Participate in stroke call and emergency response teams Competitive tax-free salary Family visa support (as per employer policy) Health insurance coverage Annual leave and airfare benefits Opportunity to work in a modern stroke and neuro-care center Medical degree (MBBS or equivalent) Board certification / Fellowship in Neurology, Internal Medicine, or Stroke Medicine Minimum 3 years of post-specialist experience Strong experience in acute stroke management and neurological care Ability to work in high-pressure emergency environments Excellent clinical judgment and teamwork skills</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p><strong>Job Purpose</strong> Drive high-impact outcomes within Sustainability &amp; Resource Growth by executing specialized technical and research activities related to mineral and resource knowledge. The role supports Maaden s Technology &amp; Innovation strategy through data analysis, research, and operational insights, contributing to improved resource understanding, process optimization, and innovation initiatives</p><p><strong>Key Accountabilities</strong></p><p>1. Mineral &amp; Resource Research Activities Conduct research and analysis on mineral resources, geological/geophysical data, and processing characteristics. Support development and enhancement of resource knowledge frameworks and datasets. Assist in evaluating mineral properties, material behavior, and resource potential.</p><p>2. Technical Analysis &amp; Insight Generation Analyze operational and research data to identify performance improvement opportunities. Support generation of technical insights and recommendations for exploration, processing, and development activities. Contribute to data-driven decision-making across resource growth initiatives.</p><p>3. R&amp;D &amp; Innovation Support Support R&amp;D initiatives, including pilot testing, experimentation, and research programs. Assist in development and testing of new methodologies, tools, and approaches for resource evaluation. Contribute to innovation initiatives within Sustainability &amp; Resource Growth.</p><p>4. Process Optimization &amp; Continuous Improvement Identify opportunities to optimize resource utilization, recovery, and efficiency metrics. Support continuous improvement initiatives across exploration, processing, and resource development workflows. Assist in development of best practices and improvement frameworks.</p><p>5. Data Management &amp; Documentation Maintain and manage resource-related datasets, documentation, and technical records. Ensure accuracy, consistency, and traceability of data used in research and analysis. Support development of knowledge repositories, standards, and documentation practices.</p><p>6. Governance, Risk &amp; Compliance Ensure compliance with safety, environmental, and operational standards in all research and technical activities. Support adherence to governance frameworks and regulatory requirements. Identify risks related to data, research methodologies, and technical activities.</p><p>7. Cross-Functional Collaboration Collaborate with geology, geophysics, mining, processing, and R&amp;D teams to ensure integrated delivery of research outcomes. Engage stakeholders to understand requirements and align research priorities. Contribute to knowledge sharing across teams and functions.</p><p>8. Knowledge Management &amp; Capability Building Support development of standard operating procedures, best practices, and technical guidelines. Contribute to knowledge transfer and capability development across the organization. Promote a culture of innovation, research, and continuous improvement.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Minimum Qualifications</strong>: Bachelor s degree in Geoscience, Mining Engineering, Metallurgy, Data Science, or a related discipline. Advanced degree (Master s) is an advantage.</p><p><strong>Minimum Experience</strong>: 3 5 years of experience in mineral resource analysis, research, or mining/processing environments. Experience in data analysis, research support, and technical environments is preferred.</p><p><strong>Maaden High Performance Competencies</strong>: Analytical Thinking Problem Solving Attention to Detail Stakeholder Collaboration Communication Delivery Excellence</p><p><strong>Skills</strong>: Strong understanding of mineral resources, geological/geophysical data, and/or processing fundamentals Ability to perform data analysis and interpret technical datasets Knowledge of research methodologies and analytical techniques Familiarity with resource modeling and data management tools (advantage) Strong documentation, reporting, and communication skills Ability to work in multidisciplinary technical environments Basic proficiency in data analysis tools (Excel or equivalent)</p>

<h3 >Senior Safety and Compliance Specialist</h3> <p >Daa International is seeking a <strong >Senior Safety and Compliance Specialist</strong> for a full-time position at the Red Sea International Airport. This role is based in the Tabuk region, covering operations in areas such as Umluj and Tabuk, and is crucial for maintaining the highest standards of safety and regulatory adherence within airport operations.</p> <h3 >About Daa International</h3> <p >Established in 2014, daa International leverages the extensive expertise, track record, and experience embedded within the daa Group companies. The organization assembles skilled teams to deliver customized solutions that unlock value in airports for investors and state owners. With over 5,000 employees across the group, daa International's capabilities span all aspects of airport ownership, investment, and commercial operation. The company offers a fast-paced environment that fosters equality, inclusion, diversity, continuous development, and collaboration among high-performing industry leaders.</p> <h3 >Role Purpose</h3> <p >The <strong >Senior Safety and Compliance Specialist</strong> is responsible for overseeing and strengthening airport safety and regulatory compliance programs. This position leads the implementation and continuous improvement of the Safety Management System (SMS), conducts risk assessments and incident investigations, and monitors compliance with GACA and international aviation regulations. The specialist drives a proactive safety culture across all airport operations, working closely with internal stakeholders, service providers, and regulatory authorities to ensure operational excellence.</p> <h3 >Key Responsibilities</h3> <ul > <li >Lead safety risk assessments and implement effective mitigation measures.</li> <li >Manage incident investigations, root cause analysis, and corrective action plans.</li> <li >Oversee the implementation and continuous improvement of the Safety Management System (SMS).</li> <li >Conduct safety audits, inspections, surveys, and compliance monitoring activities.</li> <li >Ensure compliance with GACA regulations and international standards (ICAO, IATA, EASA, ACI).</li> <li >Analyze safety data, monitor Safety Performance Indicators (SPIs), and prepare reports.</li> <li >Coordinate with airport departments, contractors, ground handlers, and regulatory authorities.</li> <li >Support emergency exercises, safety awareness campaigns, and compliance initiatives.</li> </ul> <h3 >Required Experience</h3> <p >Candidates for this full-time position should possess <strong >5 to 10 years</strong> of relevant experience in safety and compliance within an airport or aviation environment.</p> <h3 >Work Location</h3> <p >This role is based at the Red Sea International Airport, serving the Tabuk region, including the cities of Umluj and Tabuk.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About the Role We're looking for a customer-focused and proactive Remote Customer Support Specialist to join our growing team. In this role, you'll help create exceptional customer experiences by providing timely support, resolving inquiries, and communicating effectively across multiple channels. If you enjoy helping people, solving problems, and delivering outstanding service, we'd love to hear from you. Key Responsibilities Customer Support Respond to customer inquiries via email, live chat, and phone in a professional and timely manner. Provide accurate information about products, services, policies, and processes. Assist customers with account questions, order updates, troubleshooting, and general support. Deliver empathetic, solution-oriented service that ensures a positive customer experience. Issue Resolution Investigate and resolve customer concerns efficiently. Escalate complex issues to the appropriate internal teams when needed. Accurately document customer interactions and resolutions in the CRM system. Follow up with customers to confirm issues have been fully resolved. Customer Experience Build lasting customer relationships through friendly, clear, and professional communication. Collect customer feedback and share insights that help improve products and services. Contribute to customer retention by consistently delivering high-quality support. Collaborate with teammates to maintain a positive, customer-first culture. Systems &amp; Administrative Support Use CRM platforms, support software, and communication tools effectively. Keep customer records accurate and up to date. Assist in maintaining internal knowledge bases, FAQs, and support documentation. Follow company procedures and quality standards to ensure consistent service. What We Offer Fully remote work with flexible scheduling. Competitive compensation based on experience and qualifications. Opportunities for professional development and career growth. A collaborative, supportive, and inclusive team environment. The opportunity to make a meaningful impact on customer satisfaction and company success. Long-term career opportunities within a growing organization. Diversity &amp; Inclusion We are committed to fostering a diverse, equitable, and inclusive workplace where everyone feels welcomed, respected, and empowered to succeed. We encourage applications from individuals of all backgrounds, experiences, and perspectives.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications 1 2 years of experience in customer support, customer service, or a related role. Excellent written and verbal communication skills. Strong problem-solving abilities with a customer-first mindset. Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. Professional, dependable, patient, and detail-oriented. Strong organizational and time management skills. Comfortable working independently in a remote environment. Experience with CRM platforms and customer support software is an advantage. Proficiency with Microsoft Office or similar productivity tools. High school diploma or equivalent required; additional education or relevant certifications are a plus.</p><p></p></section>

<div dir="rtl"><h3 >نبذة عن الدور</h3> <p >تعلن شركة مزايا الهرم عن حاجتها لتوظيف <strong >أخصائي عمليات موارد بشرية</strong> للانضمام إلى فريقها في مدينة الباحة. يتولى شاغل هذا الدور مسؤولية تنفيذ ومراقبة الإجراءات والأنظمة المتعلقة بدوام الموظفين وإجازاتهم، بالإضافة إلى تحديث بياناتهم وتقديم الدعم اللازم لهم. يتطلب الدور خبرة تتراوح بين <strong >سنتين إلى خمس سنوات</strong> في مجال ذي صلة، وهو متاح بنظام <strong >الدوام الكامل</strong>.</p> <h3 >المهام والمسؤوليات الرئيسية</h3> <ul > <li >تنفيذ الإجراءات والأنظمة والنماذج الخاصة بمراقبة دوام موظفي الفروع وإجازاتهم بمختلف أنواعها، وتعديل النماذج حسب الحاجة.</li> <li >تطبيق نظام مراقبة الحضور والتأكد من التزام الموظفين بأوقات الدوام الرسمي.</li> <li >الإشراف على تطبيق سياسات وإجراءات الإجازات السنوية والمرضية والطارئة وغيرها من الإجازات المعتمدة.</li> <li >تطبيق إجراءات الترقيات والإعارة وانتهاء الخدمة، وتسجيل كافة وقوعات الموظفين وفقاً للأنظمة والإجراءات المعتمدة.</li> <li >التعامل مع شكاوى وملاحظات وطلبات واستفسارات الموظفين بمهنية عالية، ورفع المشاكل إلى مدير الإدارة عند الضرورة.</li> <li >تحديث المعلومات المتعلقة بالموظفين وتوثيقها، بما في ذلك الترقيات والدورات التدريبية والأمور المتعلقة بالرواتب والامتيازات، وتزويد فريق خدمات الموظفين بها.</li> <li >إعداد الوثائق والتقارير المتخصصة في مجال عمليات الموارد البشرية، وتقديم التوصيات والحلول المناسبة.</li> <li >عرض وتوضيح وحفظ التقارير والوثائق في قاعدة البيانات الخاصة بها وفقاً للسياسات والإجراءات المعتمدة.</li> </ul> <h3 >إدارة الحضور والإجازات</h3> <p >يضطلع أخصائي عمليات الموارد البشرية بدور محوري في ضمان الالتزام بسياسات الحضور والانصراف والإجازات. يشمل ذلك مراقبة دوام الموظفين في الفروع، وتطبيق جميع أنواع الإجازات المحددة في سياسة الشركة، مع الحرص على تحديث النماذج والإجراءات بشكل مستمر لضمان الفاعلية والدقة.</p> <h3 >دعم الموظفين وتطوير البيانات</h3> <p >يتولى الدور مسؤولية التعامل المباشر مع استفسارات وشكاوى الموظفين، وتقديم الدعم اللازم لهم بطريقة مهنية. كما يشمل ذلك تحديث وتوثيق كافة بيانات الموظفين المتعلقة بالترقيات، التدريب، الرواتب، والامتيازات، لضمان دقة السجلات وتوفر المعلومات لفريق خدمات الموظفين.</p> <h3 >إعداد التقارير والتوثيق</h3> <p >يُعد هذا الدور مسؤولاً عن إعداد التقارير والوثائق المتخصصة في مجال عمليات الموارد البشرية. يتضمن ذلك تحليل البيانات، وتقديم التوصيات والحلول المناسبة، بالإضافة إلى عرض هذه التقارير وحفظها بشكل منظم في قواعد البيانات المخصصة، بما يتماشى مع السياسات والإجراءات المعتمدة.</p> <h3 >المؤهلات والخبرات المطلوبة</h3> <ul > <li >خبرة عملية تتراوح بين <strong >سنتين إلى خمس سنوات</strong> في مجال عمليات الموارد البشرية أو دور مماثل.</li> <li >معرفة قوية بأنظمة وإجراءات الموارد البشرية، خاصة فيما يتعلق بإدارة الدوام والإجازات.</li> <li >مهارات ممتازة في التعامل مع الموظفين وحل المشكلات بمهنية.</li> <li >القدرة على إعداد التقارير والوثائق بدقة عالية.</li> <li >مهارات تنظيمية وإدارة وقت ممتازة.</li> </ul></div>

<h3 >About Unifonic</h3> <p >Unifonic, recognized as a Great Place to Work®, is an AI-native customer experience platform developed for emerging markets. With over 25 years of conversational AI research and development, the company serves more than 5,000 enterprises across MENA and is pioneering sovereign, agentic AI through its Agentic Studio platform.</p> <h3 >The Role of Senior Compliance Specialist</h3> <p >We are seeking a <strong >Senior Compliance Specialist</strong> to join our team in Riyadh, Riyadh Province, for a full-time position. The Compliance team at Unifonic is responsible for managing and enhancing the company's overall Compliance function. This role focuses on all Compliance affairs, aiming to anticipate potential issues and develop proactive, practical solutions for the business.</p> <h3 >Key Responsibilities</h3> <ul > <li >Ensure the organization maintains an engagement framework with the regulator (CST).</li> <li >Collaborate with management and staff to identify and manage regulatory compliance risks.</li> <li >Maintain and coordinate open communication with relevant decision-makers and stakeholders regarding regulatory communication and impact.</li> <li >Organize regular training sessions for employees to communicate key regulatory changes and updates.</li> <li >Support the creation and implementation of organizational policies, standards, and procedures to ensure compliance with applicable regulations.</li> <li >Research industry Compliance regulations and policies.</li> <li >Evaluate internal operational and procedural Compliance.</li> <li >Maintain internal regulatory Compliance by communicating requirements, obtaining approvals, and training stakeholders.</li> <li >Apply for Compliance certification and regulatory approval.</li> <li >Develop and maintain a Compliance recordkeeping system.</li> <li >Maintain communication with Compliance regulators and follow up on applications.</li> <li >Stay updated on Compliance requirements and amendments to regulations.</li> <li >Identify roadblocks and propose process improvements.</li> <li >Maintain a Compliance communication register and documentation.</li> <li >Create and manage action plans in response to regulatory Compliance audit discoveries and Compliance violations.</li> <li >Remediate regulatory audits and periodic reviews, compiling gaps and action plans.</li> </ul> <h3 >Required Qualifications and Experience</h3> <ul > <li >2-5 years of experience in a relevant compliance field.</li> <li >Ability to effectively plan, manage, and complete projects in line with stakeholder needs, expectations, and organizational strategic objectives.</li> <li >Compliance management or project management certification is considered a plus.</li> </ul> <h3 >Company Environment</h3> <p >Unifonic operates as an organization where employees are considered shareholders, contributing to innovation and the company's future. The environment encourages creativity and collaboration.</p> <h3 >Application Process</h3> <p >We invite qualified candidates to apply for this full-time position.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Salla</strong> is one of the leading e-commerce platforms in the MENA region, empowering merchants of all sizes to build, manage, and grow their online businesses. Our all-in-one platform provides everything entrepreneurs need to launch, operate, and scale their online stores.</p><br><p>As a <strong>Merchant Onboarding Specialist</strong>, you will be responsible for preparing and launching merchants' online stores, ensuring all technical and commercial aspects are configured effectively. You will set up store configurations, customize storefronts, upload products, configure payment and shipping methods, and ensure each store is fully ready for launch. By delivering a seamless onboarding experience, you will help merchants start selling confidently on Salla.</p><br><p><strong>Key Responsibilities:</strong></p><br><p><strong>Online Store Setup:</strong></p><br><ul><li> Customize templates and interfaces to align with the brand’s identity. </li><li> Accurately list and categorize products on the platform, including adding images, descriptions, and pricing. </li><li> Configure and update shipping and payment details based on the store’s needs. </li></ul><p><strong>Integration with Payment and Shipping Systems:</strong></p><br><ul><li> Ensure seamless integration of various payment gateways with the online store. </li><li> Set up both local and international shipping options smoothly, and regularly test the purchasing process to ensure proper functionality. </li></ul><p><strong>User Experience Optimization:</strong></p><br><ul><li> Ensure a seamless browsing and purchasing experience on the platform. </li><li> Conduct A/B testing for the user interface and implement improvements for faster page loading. </li><li> Provide solutions to user experience issues and ensure customer satisfaction. </li></ul><p><strong>Ongoing Technical Support:</strong></p><br><ul><li> Provide continuous technical support to resolve any issues related to the online store. </li></ul><p><strong>Collaboration with Other Teams:</strong></p><br><ul><li> Coordinate with specialized teams to meet merchant needs. </li><li> Work closely with technical support and development teams to resolve any store-related technical issues. </li></ul><p><strong>Keeping Up with Technology Trends:</strong></p><br><ul><li> Stay up to date with the latest e-commerce technologies and site optimization tools. </li><li> Suggest innovative solutions to improve online store performance. </li><li> Deliver full training to merchants on how to use the platform effectively. </li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>About the Role We are seeking a talented Development Studio Specialist to support the creation of development concepts, feasibility studies, planning options, and executive decision-making materials. This role combines technical production, visualization, and development support, helping transform strategic ideas into clear, accurate, and visually compelling outputs. The successful candidate will work closely with development, technical, investment, and design teams to prepare concept studies, area analyses, visualizations, and presentation materials that support real estate development projects from inception. Key Responsibilities Design &amp; Technical Production </p><p>• Prepare CAD and BIM drawings, massing models, test fits, layouts, diagrams, and concept studies. </p><p>• Develop technical graphics and planning materials to support development evaluations and project planning.</p><p> • Assist in the preparation of concept options and spatial development scenarios.</p><p>• Support the production of feasibility and development planning studies. Area Analysis &amp; Development Support • Prepare and maintain area schedules, including GFA, NLA, BUA, parking counts, efficiency ratios, and unit schedules. </p><p>• Support highest and best use (HBU) studies and development brief preparation. </p><p>• Assist in evaluating development options through technical and spatial analysis. </p><p>• Identify potential issues related to space planning, circulation, access, parking, servicing, and constructability. Visualization &amp; Presentation • Produce high-quality visualizations, concept imagery, presentation graphics, and executive materials. </p><p>• Support the preparation of development presentations, option studies, and decisionsupport packages. </p><p>• Utilize AI-assisted visualization tools and digital design technologies to enhance concept communication. </p><p>• Ensure presentation materials are clear, accurate, and aligned with project objectives. Coordination &amp; Quality Control</p><p> • Coordinate with Development Studio leadership, Development Managers, Technical Teams, and external consultants. </p><p>• Maintain drawing registers, file structures, version control, and documentation standards. </p><p>• Ensure technical outputs are accurate, well-organized, and delivered within agreed timelines. • Support continuous improvement of studio processes and digital workflows.&nbsp;</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>&nbsp;Diploma or Bachelor’s degree in Architecture, BIM, Design Technology, Urban Design, or a related discipline.</p><p>&nbsp;3–5 years of experience in architectural production, BIM, CAD, visualization, concept design support, or development planning.</p><p> • Strong proficiency in AutoCAD, Revit, Rhino, SketchUp, Adobe Creative Suite, and BIM workflows.</p><p> • Experience producing development studies, concept visuals, area analyses, and technical presentations.</p><p>• Familiarity with AI visualization tools and emerging digital design technologies is highly desirable.&nbsp;</p></div>

<p>We are seeking an experienced Senior GRC Specialist to lead and strengthen the Bank's Governance, Risk, and Compliance framework. The successful candidate will be responsible for ensuring compliance with regulatory requirements, industry standards, and internal governance policies while driving enterprise risk management initiatives. The role requires close collaboration with business, IT, Information Security, Internal Audit, Compliance, and regulatory authorities to maintain a strong control environment. Key Responsibilities Develop, implement, and maintain Governance, Risk &amp; Compliance (GRC) policies, standards, frameworks, and procedures. Lead enterprise-wide risk assessments and maintain the organization's risk register. Identify, assess, monitor, and report operational, technology, cybersecurity, and compliance risks. Ensure compliance with banking regulations, regulatory requirements, and internal governance policies. Perform control assessments and gap analyses to evaluate the effectiveness of security and compliance controls. Coordinate internal audits, external audits, and regulatory examinations, ensuring timely remediation of findings. Track audit observations, compliance issues, and risk mitigation plans through closure. Prepare governance reports, compliance dashboards, and executive-level risk reports. Ensure compliance with PCI DSS (Payment Card Industry Data Security Standard) requirements and support PCI DSS assessments, audits, evidence collection, and remediation activities. Collaborate with business and IT teams to implement and maintain PCI DSS security controls across payment environments. Support compliance initiatives related to ISO 27001, NIST CSF, COBIT, and other applicable regulatory and security frameworks. Conduct third-party and vendor risk assessments. Review new projects, systems, and technology initiatives from governance, risk, and compliance perspectives. Promote risk awareness by delivering GRC and compliance training across the organization. Stay current with emerging regulatory requirements and recommend improvements to governance and compliance processes.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Information Technology, Information Security, Computer Science, Cybersecurity, Risk Management, Business Administration, or a related field. 9+ years of experience in Governance, Risk &amp; Compliance within the banking or financial services industry. Strong knowledge of banking regulations and regulatory compliance requirements. Hands-on experience with Enterprise Risk Management (ERM), IT Risk, Operational Risk, and Compliance Management. Experience managing internal and external audits and regulatory inspections. Experience with GRC platforms such as RSA Archer, ServiceNow GRC, MetricStream, or equivalent. Strong understanding of Information Security Governance and internal control frameworks. Experience with PCI DSS compliance programs , assessments, remediation, and audit coordination. Excellent analytical, documentation, communication, and stakeholder management skills.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Chief Specialist, Technical Information System <p>Lead the administration, optimization, and continuous improvement of enterprise Technical Information Systems (TIS). Ensure system compliance, manage projects and system releases, enhance process efficiency, support end-users through training, and oversee system performance, data integrity, and cost-effective operations.</p><br> <strong>Key Responsibilities</strong> <ul> <li> Administer and maintain Technical Information Systems to ensure reliability, availability, and compliance. </li> <li> Evaluate system configurations, processes, and data to meet organizational and regulatory standards. </li> <li> Manage TIS projects, system releases, implementations, and change management activities. </li> <li> Develop, document, and improve system processes, procedures, and user manuals. </li> <li> Coordinate testing, system enhancements, and new feature deployments. </li> <li> Deliver user training, workshops, and technical support to maximize system utilization. </li> <li> Prepare operational reports, project updates, and management presentations. </li> <li> Collaborate with vendors and internal stakeholders to implement system improvements. </li> <li> Oversee database management, system integration, and data integrity. </li> <li> Monitor project budgets, cost control, and benchmarking to improve operational efficiency. </li> </ul> <strong>Requirements</strong> <ul> <li> Hands-on experience with <strong>AMOS</strong> (mandatory). </li> <li> Strong background in <strong>Technical Information Systems (TIS) administration</strong>. </li> <li> Experience in <strong>project management, process improvement, system implementation, and change management</strong>. </li> <li> Knowledge of <strong>database management, compliance, reporting, and end-user training</strong>. </li> <li> Aviation or airline industry experience is preferred.</li></ul> <br> <br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About PULSE (MENA) PULSE (MENA) is committed to delivering exceptional customer experiences through innovative solutions, operational excellence, and a customer-first mindset. We empower businesses and individuals across the Middle East and North Africa by providing reliable, responsive, and high-quality support services. We are looking for a proactive, organized, and customer-focused Customer Support Specialist Admin to join our growing remote team. Position Summary The Customer Support Specialist Admin serves as the primary point of contact for customers while providing essential administrative support to ensure smooth day-to-day operations. This role combines customer service excellence with administrative coordination, requiring strong communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced remote environment. The ideal candidate is empathetic, highly organized, solution-oriented, and passionate about creating positive customer experiences while maintaining accurate records and supporting internal teams. Key Responsibilities Customer Support Respond to customer inquiries via email, live chat, phone, WhatsApp, and other communication channels. Deliver professional, timely, and accurate responses while maintaining a positive customer experience. Resolve customer concerns efficiently and escalate complex issues to the appropriate departments. Track customer issues through resolution while ensuring regular follow-up and communication. Assist customers with account-related inquiries, product information, service requests, and troubleshooting. Maintain high customer satisfaction by providing personalized and solution-focused support. Document all customer interactions accurately within the CRM or customer support platform. Identify recurring customer issues and recommend process improvements. Administrative Support Maintain and update customer records, databases, and internal documentation. Prepare reports on customer interactions, response times, and service performance. Schedule meetings, appointments, and follow-up activities when required. Assist with data entry, document management, and administrative workflows. Coordinate with internal departments to ensure customer requests are completed promptly. Support onboarding documentation and internal administrative processes. Organize digital files and maintain accurate operational records. Assist management with various administrative projects and operational tasks. Operations &amp; Collaboration Work closely with Operations, Sales, Product, and Technical teams to resolve customer concerns. Monitor customer feedback and identify opportunities to improve service quality. Contribute to knowledge base articles, FAQs, and internal support documentation. Follow established policies, procedures, and quality standards. Participate in team meetings, training sessions, and continuous improvement initiatives. Preferred Qualifications Experience working in a remote team. Experience supporting customers across the MENA region. Familiarity with CRM systems such as HubSpot, Salesforce, Zoho CRM, or similar platforms. Experience with customer support software such as Zendesk, Freshdesk, Intercom, or Gorgias. Knowledge of Microsoft Office 365 and Google Workspace. Experience with project management tools such as Asana, ClickUp, Trello, Monday.com, or Jira. Technical Requirements Reliable high-speed internet connection. Quiet and professional remote workspace. Personal computer capable of handling business applications. Ability to work with cloud-based collaboration tools. Core Competencies Customer-centric mindset Excellent communication skills Emotional intelligence and empathy Problem-solving and critical thinking Organization and planning Time management Adaptability and flexibility Team collaboration Professionalism and integrity Attention to detail Accountability Confidentiality Key Performance Indicators (KPIs) Customer Satisfaction (CSAT) First Response Time (FRT) Average Resolution Time (ART) First Contact Resolution (FCR) Customer retention and positive feedback Administrative accuracy and data quality SLA compliance Productivity and task completion What We Offer Fully remote work environment. Competitive salary. Flexible working arrangements. Opportunities for professional development and career growth. Collaborative and inclusive team culture. Ongoing training and learning opportunities. Performance-based recognition and career advancement. Equal Opportunity Employer PULSE (MENA) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace where all employees are valued, respected, and empowered to succeed. We welcome applications from qualified candidates regardless of race, ethnicity, gender, age, religion, disability, or any other protected characteristic.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Required Qualifications</b></p><p>Bachelor's degree or equivalent work experience.</p><p>2+ years of experience in customer service, customer support, administration, or a similar role.</p><p>Excellent verbal and written communication skills in English. Arabic language proficiency is highly desirable.</p><p>Strong interpersonal and problem-solving skills.</p><p>Excellent organizational and time management abilities.</p><p>Ability to multitask and prioritize effectively in a remote work environment.</p><p>High attention to detail and accuracy.</p><p>Strong customer-first mindset with a professional and positive attitude.</p><p>Ability to work independently with minimal supervision.</p><p></p></section>

<p>Warehouse Specialist Required – Jubail&nbsp;</p><p>A leading company is looking for an experienced Warehouse Specialist to support warehouse and logistics operations.</p><p>Position: Warehouse Specialist</p><p>Location: Jubail</p><p>Eligibility: Saudi Nationals</p><p>Experience: 2–5 Years</p><p>&nbsp;</p><p><strong>Requirements</strong>:</p><p>Bachelor's Degree in Supply Chain Management, Logistics, or related field</p><p>Good command of Arabic and English</p><p>Experience in warehouse operations, inventory management, and logistics coordination</p><p>Immediate availability&nbsp;</p>

<p><strong>Data Center Logistics Specialist I</strong></p><p><strong>Role Purpose</strong>:</p><p>Perform logistics duties within a data center including inventory management, asset management, and data management. Role is responsible for receiving and shipment of goods as well as installation or decommissioning of assets utilizing both the warehouse management system and MHE.</p><p><strong>Key Accountabilities</strong>:</p><ul><li>Handles incoming/outgoing hardware (servers, parts, cables). Manage inventory, asset tagging, and tracking systems. Stages equipment for installation</li><li>Installs servers (rack and stack), connects power and network cables, and troubleshoots basic hardware issues</li><li>Prepares hardware before deployment, including labeling, configuration, and quality checks</li><li>Performs routine DC hardware installation, including equipment identification, basic rack and stack support, cable placement, labeling, documentation, and housekeeping, under close supervision and according to approved deployment procedures</li><li>Respond to alerts and incidents quickly to minimize downtime</li><li>Perform maintenance and upgrades on servers including routine work, troubleshooting, and outage resolution</li><li>Ensure environmental conditions are maintained to prevent overheating, outages, or infrastructure damage</li><li>Maintain data center security protocols including controlling access to systems and facilities</li><li>Ensure and protect compliance and sensitive data according to company policy and protocols</li></ul><p><strong>Required Education and Experience:</strong></p><ul><li>High School Diploma or equivalent, required.</li><li>Ability to read, write, and speak English</li><li>Previous experience in a data center desirable</li><li>Ability to utilize computer</li></ul><p ><strong>Our organization is an equal opportunity employer</strong></p>

<p><strong>Job Overview</strong></p><p>We are seeking a motivated and technically proficient BeyondTrust PAM Specialist to join our cybersecurity team in Algeria.&nbsp;</p><p>This internship opportunity is designed for graduates pursuing a career in privileged access management (PAM) and identity security.&nbsp;</p><p>You will contribute to the implementation, configuration, and optimization of BeyondTrust solutions to safeguard privileged accounts and critical assets across the organization.&nbsp;</p><p>This role offers hands-on experience with enterprise-grade PAM tooling, exposure to security operations, and a path to professional growth within a dynamic security-focused environment.</p><p>&nbsp;</p><p><strong>About the Company</strong></p><p>We are a forward-thinking technology and security services provider committed to delivering robust cybersecurity solutions for clients across various industries.&nbsp;</p><p>Our team blends deep expertise with practical execution to help organizations mitigate risk, improve compliance, and secure their evolving digital landscapes.&nbsp;</p><p>We value collaboration, continuous learning, and a proactive approach to protecting sensitive information.</p><p>&nbsp;</p><p><strong>Key Responsibilities and Duties</strong></p><ul><li>Assist with installation, configuration, and maintenance of BeyondTrust Privileged Access Management (PAM) components, including secure vaults, session management, and password rotation workflows.</li><li>Support the onboarding of privileged accounts, service accounts, and endpoints into the BeyondTrust environment, ensuring correct entitlement and least-privilege practices.</li><li>Monitor and manage PAM workflows, including password changes, session recording, elevation approvals, and policy enforcement.</li><li>Collaborate with IT, security operations, and application teams to remediate access control gaps and maintain compliance with internal policies and external regulations.</li><li>Assist in the development of standard operating procedures (SOPs) and runbooks for PAM administration, incident response, and change management.</li><li>Conduct regular access reviews, attestations, and reporting to demonstrate compliance and identify potential risk areas.</li><li>Participate in incident response activities related to privileged access, including root cause analysis and remediation planning.</li><li>Stay current with BeyondTrust updates, best practices, and emerging PAM security trends to recommend improvements.</li><li>Document configurations, changes, and technical decisions in a clear and organized manner for audit trails.</li></ul><p>&nbsp;</p><p><strong>Qualifications and Requirements</strong></p><ul><li>Bachelor’s degree in Computer Science, Information Security, Engineering, or a related field (or current enrollment in an accredited program with eligibility for an internship).</li><li>Strong interest in cybersecurity, privileged access management, and identity governance.</li><li>Foundational knowledge of network security concepts, authentication methods, and access control principles.</li><li>Willingness to learn BeyondTrust PAM solutions and related security technologies.</li><li>An analytical mindset with attention to detail and problem-solving abilities.</li><li>Effective communication skills in English; knowledge of French or Arabic is a plus for collaboration in Algeria.</li><li>Ability to work in a collaborative team environment and adapt to a fast-paced security operations setting.</li></ul><p>&nbsp;</p><p><strong>Required Skills</strong></p><ul><li>Basic understanding of privileged access management concepts (password vaults, session monitoring, least-privilege access).</li><li>Familiarity with identity and access management (IAM) concepts and security frameworks.</li><li>Problem-solving and technical documentation skills.</li><li>Proactive learning attitude and enthusiasm for security tooling.</li><li>Attention to compliance requirements and audit readiness.</li></ul><p>&nbsp;</p><p><strong>Benefits and Perks</strong></p><ul><li>Hands-on training with BeyondTrust PAM platforms and related security technologies.</li><li>Mentorship from experienced cybersecurity professionals and potential for future full-time opportunities.</li><li>Exposure to real-world security operations, incident response, and governance activities.</li><li>Competitive internship compensation and allowance, where applicable.</li><li>Support for professional development, certifications, and continued learning.</li></ul><p>Location: Algeria (region-based opportunities available).&nbsp;</p><p>This internship is designed to provide practical experience while contributing to ongoing security initiatives in a compliant and collaborative environment.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Maintain high spatial accuracy and data integrity for water and wastewater assets using GIS Pro platforms. Ensure alignment with NWC Geospatial Data Standards and Asset Hierarchy Structure. Perform routine QA/QC checks and data validation processes. Facilitate the registration and digitization of linear infrastructure assets (pipelines, valves, manholes, etc.) into Enterprise Asset Management (EAM) systems. Ensure seamless integration and linkage between GIS data and asset operational databases and customer service systems. Support synchronization between GIS and other enterprise systems. Review and validate spatial data from capital projects, contractors, and field updates. Ensure compliance with NWC standards, handover requirements, and operational readiness criteria. Coordinate with project teams to resolve data discrepancies. Provide spatial analysis to support: Risk mapping Accessibility and service coverage studies Network performance insights Capital investment planning Deliver maps, dashboards, and analytical outputs to engineering and planning teams. Contribute to NWC digital transformation initiatives by supporting GIS-based decision support systems. Enable improved asset lifecycle management, predictive maintenance, and customer service delivery through geospatial insights. Support integration of GIS with smart technologies and analytics platforms.</p></div></section>

<p>Mac & Windows Support Engineer (Apple Certified) Job Description: An Apple Certified Mac & Windows Support Engineer is responsible for providing technical support for both Apple macOS and Windows devices. The role includes troubleshooting hardware and software issues, configuring systems, supporting end users, and ensuring devices are secure, compliant, and operating efficiently. Roles & Responsibilities • Provide technical support for MacBook, iMac, Windows desktops, and laptops. • Install, configure, and troubleshoot macOS and Windows operating systems. • Resolve hardware, software, printer, and peripheral-related issues. • Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint. • Configure user accounts, email, Wi-Fi, VPN, and network connectivity. • Enroll and manage Apple devices using Apple Business Manager (ABM) and MDM solutions such as Jamf Pro or Microsoft Intune. • Perform OS updates, software installations, and security patching. • Maintain device security and compliance using enterprise standards. • Log and resolve incidents and service requests within SLA using ITSM tools. • Coordinate hardware repairs, warranty services, and asset management. • Provide user guidance and maintain basic technical documentation.</p><p>Certification: • Apple Device Support or Apple Certified IT Professional.</p>

<p>Mac & Windows Support Engineer (Apple Certified) Job Description: An Apple Certified Mac & Windows Support Engineer is responsible for providing technical support for both Apple macOS and Windows devices. The role includes troubleshooting hardware and software issues, configuring systems, supporting end users, and ensuring devices are secure, compliant, and operating efficiently. Roles & Responsibilities • Provide technical support for MacBook, iMac, Windows desktops, and laptops. • Install, configure, and troubleshoot macOS and Windows operating systems. • Resolve hardware, software, printer, and peripheral-related issues. • Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint. • Configure user accounts, email, Wi-Fi, VPN, and network connectivity. • Enroll and manage Apple devices using Apple Business Manager (ABM) and MDM solutions such as Jamf Pro or Microsoft Intune. • Perform OS updates, software installations, and security patching. • Maintain device security and compliance using enterprise standards. • Log and resolve incidents and service requests within SLA using ITSM tools. • Coordinate hardware repairs, warranty services, and asset management. • Provide user guidance and maintain basic technical documentation.</p><p>Certification: • Apple Device Support or Apple Certified IT Professional.</p>

<p>&nbsp;<strong>After-Sales Technical Support Engineer</strong> <strong>Company:</strong> AFAQY <strong>Location:</strong> Dammam, Eastern Province, Saudi Arabia&nbsp;</p><p><strong>Employment Type:</strong> Full-time, On-site&nbsp;</p><p><strong>About AFAQY</strong> AFAQY is a leading IT and IoT solutions provider in Saudi Arabia and the wider MENA region, specializing in fleet management, GPS tracking,&nbsp;</p><p>and telematics solutions that help organizations automate workflows, optimize operations, and enhance customer experience.&nbsp;</p><p>Since 2005, AFAQY has partnered with major global technology and IoT brands,&nbsp;</p><p>building long-term trust with local and regional clients across sectors such as transportation, logistics, construction, and telecommunications.&nbsp;</p><p>With operations in KSA, Egypt, Oman, and Qatar, AFAQY is guided by core principles of value for money,&nbsp;</p><p>safe yet simple solutions, and sustainable practices that balance the needs of people, businesses, and the planet.&nbsp;</p><p><strong>Role Description</strong> This is a full-time, on-site role based in Dammam, Eastern Province.&nbsp;</p><p>The After-Sales Technical Support Engineer will act as the technical point of contact for clients after solution delivery,&nbsp;</p><p>ensuring that fleet management and IoT solutions continue to operate reliably and that clients receive a consistently high standard of service.&nbsp;</p><p>Day-to-day responsibilities include:</p><ul><li>Providing technical support to clients on fleet management platforms, GPS tracking devices, sensors, and connected accessories through calls, emails, online meetings, and on-site visits.</li><li>Diagnosing and resolving hardware, connectivity, and platform-related issues, escalating complex cases to the relevant internal teams and following up until full closure.</li><li>Supporting regulatory compliance activities, including vehicle registration and linking on government platforms such as WASL, and helping client fleets remain compliant.</li><li>Conducting client site visits for troubleshooting, installation follow-up, user training, and periodic account reviews.</li><li>Managing support requests, tasks, and service activities through CRM and ticketing systems while maintaining accurate, up-to-date records.</li><li>Coordinating closely with Sales, Operations, and other internal departments to ensure timely resolution and smooth handovers.</li><li>Adhering to SLA response and resolution standards and contributing to periodic service and performance reports.</li><li>Supporting device upgrade and migration initiatives, as well as proactive account health checks.</li><li>Contributing to the continuous improvement of support processes, documentation, and overall client experience.</li></ul><p><strong>Qualifications</strong></p><ul><li>Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent practical experience.</li><li>Minimum of 3 years of experience in technical support, after-sales support, or field service, preferably within telematics, GPS tracking, IoT, or fleet management.</li><li>Strong analytical and troubleshooting skills covering hardware, connectivity (GSM/GPS), and software platforms.</li><li>Excellent written and verbal communication skills in both Arabic and English, with the ability to explain technical matters clearly to technical and non-technical stakeholders.</li><li>Professional and presentable appearance with strong interpersonal skills, suitable for a client-facing role.</li><li>Solid documentation and organizational skills, including preparing reports, maintaining records, and following structured workflows.</li><li>Customer-oriented mindset with the ability to manage multiple priorities and perform well under pressure.</li><li>Familiarity with KSA regulatory requirements for fleet tracking (such as WASL and IVMS) is a strong advantage.</li><li>Hands-on experience with GPS tracking devices and telematics hardware is a strong advantage.</li><li>Valid driving license and willingness to travel to client sites across the Eastern Province.</li><li>High level of professionalism, reliability, and attention to detail, with a commitment to ethical workplace practice.</li></ul><p>&nbsp; &nbsp;</p>