Embedded Systems Engineer Jobs - Jeddah Saudi

<h3 >About the Role</h3> <p >FNRCO is seeking a <strong >Talent Acquisition Specialist</strong> to manage and support end-to-end recruitment activities within the Saudi market. This full-time position focuses on sourcing and attracting qualified talent, particularly for specialized technical roles across IT, Cybersecurity, Engineering, and Aviation. The role is based in Makkah, with operations covering Jeddah and Makkah.</p> <h3 >Role Purpose and Focus</h3> <p >The Talent Acquisition Specialist will work closely with hiring managers and internal stakeholders to understand recruitment requirements and build strong talent pipelines. This involves managing the complete recruitment process, providing relevant Saudi talent market insights, and ensuring the effective attraction of specialized professionals.</p> <h3 >Key Responsibilities</h3> <ul > <li >Manage the end-to-end recruitment cycle, from sourcing and screening to offer negotiation and onboarding coordination.</li> <li >Source qualified candidates using LinkedIn, recruitment platforms, databases, and professional networks.</li> <li >Recruit for specialized and technical positions, specifically within IT, Cybersecurity, Engineering, and Aviation.</li> <li >Conduct CV screening, initial interviews, and candidate assessments, preparing shortlists for hiring managers.</li> <li >Coordinate interviews and maintain communication with candidates throughout the recruitment process.</li> <li >Support offer management and negotiation in line with company guidelines.</li> <li >Build and maintain strong candidate pipelines, talent pools, and accurate records within the ATS.</li> <li >Conduct talent mapping and Saudi market research to identify talent availability and recruitment trends.</li> <li >Collaborate with hiring managers to understand requirements and provide market insights and recommendations.</li> <li >Manage multiple vacancies simultaneously while meeting agreed recruitment SLAs and KPIs.</li> <li >Monitor recruitment metrics such as time-to-hire, time-to-fill, and source effectiveness.</li> <li >Coordinate with recruitment agencies and external partners as required.</li> <li >Contribute to the continuous improvement of recruitment processes and candidate experience.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >Bachelor's degree in Human Resources, Business Administration, or a related field.</li> <li >Minimum 5 years of end-to-end recruitment experience within the Saudi market.</li> <li >Strong experience recruiting specialized and technical positions, preferably in IT, Cybersecurity, Engineering, or Aviation.</li> <li >Proven experience in sourcing, screening, interviewing, stakeholder management, offer negotiation, and onboarding coordination.</li> </ul> <h3 >Required Skills and Attributes</h3> <ul > <li >Strong proficiency in LinkedIn and other recruitment platforms.</li> <li >Good knowledge of the Saudi talent market, sourcing channels, and recruitment practices.</li> <li >Experience using ATS/recruitment systems and maintaining accurate reports and candidate databases.</li> <li >Strong stakeholder management, communication, and negotiation skills.</li> <li >Ability to manage multiple vacancies while meeting recruitment KPIs and SLAs.</li> <li >Good command of English is required.</li> </ul> <h3 >Work Location and Preference</h3> <p >This is a full-time position based in the Makkah region, covering operations in Jeddah and Makkah. Preference will be given to Saudi Nationals for this role.</p>

<h3 >About BRF and the Opportunity</h3> <p >BRF is recognized as one of the largest food companies globally, dedicated to nourishing life through high-quality products and impactful initiatives. With a workforce exceeding 100,000 employees worldwide, BRF operates with a global vision while remaining attentive to local market needs. The company upholds core values including ethics, transparency across its value chain, and continuous innovation. BRF is committed to fostering an inclusive and diverse culture, actively considering persons with disabilities for all available opportunities.</p> <h3 >The Role of Management and Duty Analyst</h3> <p >We are seeking a Management and Duty Analyst to join our team in Jeddah, Saudi Arabia. This full-time position is integral to ensuring the smooth execution of customs and duty-related processes. The analyst will serve as a primary liaison between operational departments and external government authorities, managing financial accuracy related to budgets and costs, and contributing to ongoing process improvements within the Makkah region.</p> <h3 >Key Responsibilities</h3> <ul > <li >Act as the key liaison between Operations and external authorities, including ZATCA, Customs, and other relevant government entities, to ensure efficient customs and duty-related processes.</li> <li >Manage duty claims, refunds, customs documentation, and Bayan transactions, ensuring full compliance with local regulations.</li> <li >Monitor budget adherence, cost allocations, General Ledger (GL) accounts, and material cost reporting to ensure financial accuracy.</li> <li >Support purchase requisitions, purchase orders, and payment follow-up processes.</li> <li >Prepare management reports, Key Performance Indicators (KPIs), presentations, and departmental performance updates.</li> <li >Contribute to process improvements, internal controls, policy development, and cross-functional projects, while maintaining accurate documentation.</li> </ul> <h3 >Qualifications and Experience</h3> <p >Candidates for this role should possess <strong>5-10 years of relevant professional experience</strong> and meet the following requirements:</p> <ul > <li >Experience working with government authorities and customs-related processes is highly preferred.</li> <li >A strong understanding of budgeting, financial controls, cost allocation, and reporting principles.</li> <li >Proficiency in Microsoft Office applications, particularly Excel, and experience with ERP systems such as SAP.</li> <li >Must currently be based in Jeddah, Saudi Arabia, or be willing to relocate to Jeddah.</li> </ul> <h3 >Key Competencies</h3> <ul > <li >Strong analytical thinking with excellent attention to detail.</li> <li >Excellent organizational, planning, and time management skills.</li> <li >Ability to manage multiple priorities effectively in a fast-paced environment.</li> <li >Strong communication and stakeholder management skills for engaging with both internal and external partners.</li> <li >A proactive, solution-oriented mindset, with the ability to work both independently and collaboratively.</li> </ul> <h3 >Work Location and Compensation</h3> <p >This is a full-time position located in Jeddah, within the Makkah region of Saudi Arabia. The successful candidate will contribute to a globally-minded team focused on innovation and quality within the food industry. Salary details for this role are not disclosed.</p>

<p> <b>JOB PURPOSE</b> </p> <p>This role exists to Unilever is the place where you can bring your purpose to life with the work that you do creating a better business and a better world. If you are interested in handling distributors that carry our products then this role is just for you!</p> <p>You ll be part of a team that believes in doing work that matters for people and the planet. Because here, we don t just hire for jobs. We invite you to be part of something bigger.</p> <p> </p> <p> </p> <p> <b>KEY RESPONSIBILITIES</b> </p> <ul> <li>Manages the distributor spends in the market and ensure continuous improvement, quality and value of investment as per the preset margin and investment improvement growth targets.</li> <li>Work closely with distributor management, distributors sales reps, pull team, chains team, and the culinary team to achieve preset growth KPIs for the distributors.</li> <li>Manages &amp; builds relationships with distributors &amp; wholesalers in a way for UFS to become a trusted advisor &amp; preferred supplier by providing complete solutions based on a clear understanding of the customer s business.</li> <li>Provides win-win solutions for above mentioned distributors/wholesalers and UFS.</li> <li>Liaise between distributor s purchasing team and Unilever s supply chain to ensure 100% availability with distributor as per the agreed stock cover.</li> <li>Helps distributors &amp; wholesalers increase revenue and/or efficiency in their establishment and at the same time add new product listings and increase existing products consumption.</li> <li>Implement systems and tracking tools to monitor &amp; improve distributors performance and efficiency, initiates corrective actions when needed for the distributor or the distributor sales reps.</li> <li>Implement marketing promotions for operators through our distribution partners</li> <li>Create and propose customized marketing campaigns through and with the distributors based on their product offering, portfolio, sales capabilities, and channel reach in line with the company marketing and sales priorities.</li> <li>Coordinates with distributors on availability of stocks and ensures compliance with various KPI s.</li> <li>Coach and develop the distributor sales team directly through continuous trainings and joint sales visits.</li> <li>Manage the stock in the distributor s premises to avoid out of stock and write offs.</li> <li>Manage distributors through implementing UFS NEO trading terms and ensure full compliance to on &amp; off invoices KPIs</li> <li>Manage TTS spend as per UFS profitability targets and as per agreement with line manager to ensure efficient spending in activities that generates positive ROI and supports sustainable growth</li> <li>Ensure the submission of UFS requested reports from the distributors as per the agreement, on time, in full and as per UFS standards/templates.</li> </ul> <p> </p> <p> </p> <p> <b>REQUIRED QUALIFICATIONS</b> </p> <ul> <li>2 years' experience in Foodservice</li> <li>Distributor management experience</li> <li>Business Acumen</li> <li>Selling Skills</li> </ul> <p> </p> <p> </p> <p> <b>PREFERRED QUALIFICATIONS</b> </p> <p> <b>Skills</b> </p> <ul> <li>Strategic thinking</li> <li>Customer Development</li> <li>Communication Skills</li> <li>Problem solving</li> </ul> <p> </p> <p> </p> <p><br></p>

فرصة وظيفية | مدير مشاريع<br>تعلن شركة فيصل بن سعيدان للاستثمار والتطوير العقاري، عن توفر شاغر وظيفي بمسمى:مدير مشاريع | Projects Manager<br>نبحث عن قائد يمتلك خبرة لا تقل عن 10 سنوات في إدارة المشاريع، ويفضل أن تكون خبرته في قطاع التطوير العقاري، للانضمام إلى فريقنا وقيادة وإدارة المشاريع بما يضمن تنفيذها وفق أعلى معايير الجودة والوقت والتكلفة.<br>الهدف من الوظيفة:قيادة وإدارة محفظة المشاريع العقارية والإشراف على مراحل تنفيذها، بدءًا من التخطيط والتصميم وحتى التنفيذ والتسليم، مع ضمان الالتزام بالميزانيات والجداول الزمنية ومعايير الجودة، وتحقيق مستهدفات الشركة.<br>المسؤوليات:قيادة وإدارة جميع مراحل المشاريع العقارية من التخطيط وحتى الإنجاز والتسليم.وضع الخطط التنفيذية والجداول الزمنية ومتابعة الالتزام بها.إدارة ومراقبة ميزانيات المشاريع والتكاليف وضمان الاستخدام الأمثل للموارد.الإشراف على فرق إدارة المشاريع والاستشاريين والمقاولين والموردين.متابعة تقدم الأعمال ومؤشرات الأداء واتخاذ الإجراءات التصحيحية عند الحاجة.إدارة المخاطر والتحديات المتعلقة بالمشاريع ووضع خطط المعالجة المناسبة.التأكد من تطبيق معايير الجودة والسلامة والاشتراطات الفنية والتنظيمية.التنسيق الفعال بين الإدارات الداخلية والأطراف ذات العلاقة لضمان سير المشاريع بكفاءة.مراجعة واعتماد خطط المشاريع والتقارير الدورية ومتابعة الإنجاز.إدارة العقود والمقاولين والاستشاريين ومتابعة الالتزامات التعاقدية.متابعة التغييرات في نطاق الأعمال وإدارة أثرها على التكلفة والجدول الزمني.رفع التقارير التنفيذية للإدارة العليا حول حالة المشاريع ونسب الإنجاز والمخاطر والتحديات.تطوير منهجيات وإجراءات إدارة المشاريع وتحسين كفاءة العمليات.ضمان تحقيق أهداف المشاريع بما يتوافق مع استراتيجية الشركة وخططها الاستثمارية.<br>المتطلبات:درجة البكالوريوس في الهندسة المدنية، الهندسة المعمارية، إدارة المشاريع أو تخصص ذي صلة.خبرة +10 في إدارة المشاريع.خبرة قوية في قطاع التطوير العقاري وإدارة المشاريع العقارية.خبرة سابقة في قيادة وإدارة فرق ومشاريع متعددة ومتزامنة.خبرة في إدارة الميزانيات والتكاليف والجداول الزمنية والمخاطر.معرفة قوية بإدارة العقود والمقاولين والاستشاريين.يفضل الحصول على شهادة PMP أو شهادات مهنية ذات صلة بإدارة المشاريع.إجادة استخدام أنظمة وأدوات إدارة المشاريع وإعداد التقارير.مهارات قيادية وتنظيمية وتحليلية عالية.قدرة ممتازة على اتخاذ القرارات وحل المشكلات وإدارة الأزمات.مهارات قوية في التواصل والتفاوض وإدارة أصحاب المصلحة.إجادة اللغة العربية والإنجليزية.<br>مقر العملالرياض للتقديميرجى إرفاق السيرة الذاتية في الإعلان.<br>إذا كنت تمتلك الخبرة والقيادة اللازمة لإدارة مشاريع عقارية نوعية وتحقيق نتائج استثنائية، فهذه فرصتك للانضمام إلى فريقنا.

وصف الشركة<br>شركة المنيف للأنابيب هي شركة سعودية رائدة متخصصة في إنتاج الأنابيب وملحقاتها لمجموعة واسعة من التطبيقات الصناعية ومشاريع البنية التحتية. تتمتع الشركة بسمعة مميزة في الأسواق المحلية والإقليمية بفضل الجودة العالية لمنتجاتها وخدماتها. وتركّز على الاعتمادية والمتانة والأداء، مع تقديم حلول تتوافق مع أحدث معايير البناء والهندسة. كما تضع رضا العملاء، والتحسين المستمر، وبناء الشراكات طويلة الأمد مع العملاء وأصحاب المصلحة ضمن أولوياتها.<br>⸻<br>الوصف الوظيفي<br>وظيفة مندوب مبيعات المشاريع هي وظيفة بدوام كامل ومن مقر الشركة في الرياض، المملكة العربية السعودية.<br>يتولى شاغل الوظيفة مسؤولية تحديد واستهداف فرص المبيعات الخاصة بالمشاريع، وبناء علاقات قوية مع المقاولين والاستشاريين وملاك المشاريع، بالإضافة إلى الترويج لمنتجات وحلول شركة المنيف للأنابيب.<br>تشمل المهام اليومية ما يلي:<br>* زيارة العملاء ومواقع المشاريع بشكل منتظم.* إعداد وتقديم العروض الفنية والتجارية.* متابعة عروض الأسعار (Quotations).* التفاوض على الشروط والأحكام.* إتمام الصفقات بما يتوافق مع أهداف الشركة البيعية.<br>كما يعمل مندوب مبيعات المشاريع بالتعاون الوثيق مع الفرق الداخلية، مثل:<br>* الدعم الفني.* الخدمات اللوجستية.* الإدارة المالية.<br>وذلك لضمان تسليم المنتجات في الوقت المحدد، وتحقيق رضا العملاء، واستكمال جميع المستندات والإجراءات المطلوبة.<br>وتشمل مسؤوليات الوظيفة أيضًا:<br>* متابعة اتجاهات السوق.* مراقبة أنشطة المنافسين.* متابعة المشاريع الحالية والمستقبلية.* دعم التخطيط الاستراتيجي للمبيعات وإعداد التقارير.<br>⸻<br>المؤهلات المطلوبة<br>* امتلاك مهارات قوية في مبيعات المشاريع ومبيعات الشركات بما في ذلك * توليد العملاء المحتملين * تأهيل الفرص البيعية * إغلاق الصفقات* القدرة على بناء علاقات قوية مع العملاء والمحافظة عليها، مع مهارات عالية في التفاوض والتواصل.* فهم أساسي للأنابيب أو الوصلات أو مواد البناء، مع الاستعداد لتعلم المواصفات الفنية للمنتجات.* إجادة استخدام أنظمة إدارة علاقات العملاء أو أدوات متابعة المبيعات، والقدرة على إعداد العروض التجارية، وعروض الأسعار، وتقارير المبيعات.* يفضل الحصول على درجة البكالوريوس في إدارة الأعمال أو الهندسة أو التسويق أو أي تخصص ذي صلة.* إجادة اللغة الإنجليزية، وتُعد اللغة العربية ميزة كبيرة للتواصل مع العملاء المحليين.* امتلاك شخصية مبادرة، والتركيز على تحقيق النتائج، مع القدرة على العمل بشكل مستقل وضمن فريق.* امتلاك رخصة قيادة سارية، والاستعداد لإجراء زيارات منتظمة للعملاء ومواقع المشاريع داخل مدينة الرياض والمناطق المحيطة بها.

Job Post Start Date: 13/9/2026Job Post End Date: 17/09/2026About the Company Established in 1988 as part of Saudi Arabia's strategy to develop self-sufficiency in civil and military aircraft maintenance, overhaul, and modifications through technology transfer and the development of Saudi nationals. Vision To lead the future of aviation, space, and defense – setting global standards while powering the ambition of Vision 2030. Mission To deliver high-quality aviation products and services that ensure exceptional customer satisfaction and long-term profitability. Job Summary The Total Rewards Specialist is responsible for supporting the administration and continuous improvement of the company’s compensation and benefits programs to ensure internal equity, market competitiveness, and alignment with the organization’s business objectives. The position supports salary analysis, compensation benchmarking, benefits administration, salary structures, and Total Rewards reporting while working closely with HR, Finance, Payroll, and other relevant functions to ensure accurate and effective compensation and benefits practices. Key Responsibilities Support the administration and implementation of compensation and benefits programs in accordance with approved policies and procedures. Conduct salary analysis and market benchmarking to assess internal equity and external competitiveness. Support the development, maintenance, and review of salary structures, grades, and salary ranges. Assist with annual salary reviews, merit increases, promotions, and compensation adjustments. Analyze compensation data and prepare Total Rewards reports, dashboards, and management presentations. Support the administration of employee benefits, allowances, and other Total Rewards programs. Coordinate with Payroll, Finance, HR Operations, and other relevant functions to ensure accurate and timely compensation and benefits processes. Maintain accurate and confidential employee compensation and benefits data and records. Support compensation and benefits budgeting and forecasting activities. Conduct analysis of compensation trends, employee pay data, and market information to support management decision-making. Support job evaluation and job grading activities and maintain relevant documentation. Assist in reviewing and updating Total Rewards policies, procedures, guidelines, and processes. Support the preparation and analysis of salary surveys and external compensation market data. Ensure compensation and benefits practices are aligned with company policies, internal controls, and applicable regulations. Respond to compensation and benefits inquiries and provide appropriate support to employees and HR stakeholders. Support Total Rewards projects and process improvement initiatives as required. Maintain a high level of confidentiality and data accuracy when handling sensitive employee compensation information. Qualifications Bachelor’s degree in Human Resources, Business Administration, Finance, Accounting, or a closely related field. Additional qualifications or certifications in Compensation & Benefits, Total Rewards, Human Resources, or HR Analytics are an advantage. Good understanding of compensation and benefits principles and practices. Strong analytical and numerical skills with the ability to analyze and interpret compensation data. Strong communication, interpersonal, organizational, and problem-solving skills. Proficiency in Microsoft Office Suite, particularly Excel and Power Point. Experience with HRMS, payroll systems, HR analytics, and reporting tools is preferred. High level of confidentiality, attention to detail, and data accuracy. Experience2–4 years of relevant experience in Total Rewards, Compensation & Benefits, Compensation, HR Operations, or a related HR function. Experience in salary analysis, market benchmarking, salary structures, and compensation administration. Experience supporting employee benefits and allowances administration. Experience working with HR, Payroll, Finance, and other cross-functional teams. Experience using Microsoft Excel, HRMS, payroll systems, and HR reporting tools. Experience with job evaluation, job grading, or compensation surveys is preferred. Proven ability to analyze compensation data, prepare reports, and support Total Rewards decision-making.

Duty Manager Riyadh<br>About the Company<br>Hello! Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better". We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy.<br>You don't need to be from this industry; you do need to be passionate.<br>Our promise to you:- We will respect and value your background and perspectives- We will work together with integrity- We will share our incredible pride for job, company and industry<br>What we ask of you:- Bring passion to all that you do- Listen, move fast and think innovatively- Speak up, have ideas and share them- Believe in customer service, and treating every person with kindness<br>As industry leaders in innovating global airport hospitality, you will work with colleagues from all parts of the world for a truly global experience. You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world.<br>Who we are:We were established in HK in 1998 by someone who understood the value of an airport lounge and felt that the experience shouldn't just be limited to a closed-circuit group of travelers. Through the years we have worked incredibly hard to create an experience which is both accessible and quality. Almost 25 years later we now span four core business segments: airport lounges, airport terminal hotels, airport meet & greet services, and a range of airport dining concepts.<br>In addition to our own brands, PPG provides airport hospitality solutions to leading airlines, alliances and corporates around the world. Here are a few names you might recognize: Cathay Pacific Airways, Singapore Airlines, Lufthansa etc.<br>With the future of travel always in sight, we created Smart Traveler, a mobile-app rewards program underpinned by in-house technology. We are fast-moving and always evolving to drive our purpose of making travel better.<br>Join our family today. Together, we'll make travel better.<br>Job Overview• Ensure smooth operational and managerial performance of lounge operations during assigned shifts within the Kingdom of Saudi Arabia.• Ensure high standards of guest service, safety, and operational compliance across all lounge facilities.• Act as the main point of contact during shifts for operational issues, emergencies, and coordination with internal and external stakeholders.<br>Job Responsibilities• Lead the designated shift to ensure team members perform their duties effectively and deliver high-quality customer service.• Ensure proper presentation and availability of food, beverages, and lounge facilities in line with company standards.• Handle administrative tasks including staff rosters, task assignments, and shift coverage.• Provide on-the-job coaching, guidance, and performance management to team members.• Conduct shift briefings to communicate updates, service changes, and service recovery learnings.• Evaluate team performance and coordinate training and development activities.• Handle operational incidents or emergencies and deploy appropriate actions to minimize impact.• Oversee common areas including security, cleaning, crowd control, and customer service during assigned shifts.• Handle guest feedback, inquiries, and complaints professionally.• Liaise with airport authorities and external parties on operational matters.• Support implementation and continuous improvement of quality management systems.• Perform additional duties assigned by management as required.<br>Job Requirements• Bachelor’s degree in Hospitality Management, Business Administration, or a related discipline is preferred.• Minimum 5 years of relevant experience in hospitality, catering, or airport operations at a supervisory or duty management level.• Strong leadership, communication, and guest service skills.• Proactive, responsible, and positive attitude with strong decision-making and conflict management abilities.• Ability to work effectively under pressure in a fast-paced operational environment.• Good command of spoken and written English; Arabic language skills are a strong advantage.• Willingness to work shift duties as required.• Work location: Airport – Kingdom of Saudi Arabia.

Guest Services Officer - GSORiyadh<br>Hello! Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better". We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy.<br>You don't need to be from this industry; you do need to be passionate.<br>Our promise to you:- We will respect and value your background and perspectives- We will work together with integrity- We will share our incredible pride for job, company and industry<br>What we ask of you:- Bring passion to all that you do- Listen, move fast and think innovatively- Speak up, have ideas and share them- Believe in customer service, and treating every person with kindness<br>As industry leaders in innovating global airport hospitality, you will work with colleagues from all parts of the world for a truly global experience. You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world.<br>Who we are:We were established in HK in 1998 by someone who understood the value of an airport lounge and felt that the experience shouldn't just be limited to a closed-circuit group of travelers. Through the years we have worked incredibly hard to create an experience which is both accessible and quality. Almost 25 years later we now span four core business segments: airport lounges, airport terminal hotels, airport meet & greet services, and a range of airport dining concepts.<br>In addition to our own brands, PPG provides airport hospitality solutions to leading airlines, alliances and corporates around the world. Here are a few names you might recognize: Cathay Pacific Airways, Singapore Airlines, Lufthansa etc.<br>With the future of travel always in sight, we created Smart Traveler, a mobile-app rewards program underpinned by in-house technology. We are fast-moving and always evolving to drive our purpose of making travel better.<br>Join our family today. Together, we'll make travel better.<br>Job Overview • Provide professional guest services in airport lounges across the Kingdom of Saudi Arabia in line with company standards and admission procedures.• Ensure a positive guest experience by delivering courteous, efficient, and responsive service.• Support lounge operations through accurate handling of guest records, cash transactions, and operational checks.<br>Job Responsibilities• Handle guest check-in procedures and ensure compliance with lounge admission guidelines.• Greet, receive, and bid farewell to guests at lounge entrances and reception areas.• Assist guests with internet access, baggage arrangements, shower access, and nap room bookings.• Conduct regular checks of all lounge areas and report maintenance or cleaning requirements.• Promote lounge services and facilities while handling guest requests and complaints professionally.• Manage lost and found items and maintain proper documentation.• Handle confidential guest information with a high level of integrity and discretion.• Answer incoming telephone calls and take appropriate immediate actions when required.• Maintain accurate records of cash flows, receipts, and related documentation.• Support implementation and continuous improvement of quality management systems.• Perform any other duties assigned by the Supervisor in line with operational requirements.<br>Job Requirements• Diploma or bachelor’s degree in a relevant field.• Previous experience in hospitality, customer service, or airport operations is an advantage.• Presentable, customer-focused, and professional with strong interpersonal and communication skills.• Ability to work independently and under pressure in a fast-paced environment.• Excellent command of spoken and written English, Arabic.• Basic cash handling skills and attention to detail.• Willingness to work shift duties as required.• Work location: King Khalid International Airport – Kingdom of Saudi Arabia.<br>Saudi Nationals are preferred

Job Summary:<br>The Field Collector is responsible for recovering overdue customer receivables through proactive field visits, payment negotiations, and effective coordination with internal departments. The role focuses on improving cash flow, reducing bad debt, and ensuring timely resolution of customer disputes while maintaining professional and positive customer relationships.<br>Key Responsibilities:<br><br>Conduct regular field visits to customers with overdue accounts to recover outstanding payments. Negotiate payment arrangements and secure realistic, documented commitments from customers. Follow up on missed or broken Promise to Pay commitments through timely customer visits and communication. Investigate and verify customer concerns related to invoices, proof of delivery, pricing, shipment status, damages, claims, and other billing issues during site visits. Collaborate with Sales, Customer Service, Operations, Pricing, and Finance to resolve collection barriers and customer disputes. Identify high-risk accounts, escalate them to the Revenue Assurance Lead, and recommend appropriate recovery actions. Maintain accurate records of customer interactions, payment commitments, field visit outcomes, and collection activities in the relevant systems. Submit daily field activity reports, collection updates, and visit reports in line with reporting requirements. Support initiatives to reduce bad debt, improve Days Sales Outstanding (DSO), increase collection efficiency, and strengthen payment compliance. Maintain professional customer relationships while ensuring adherence to company credit and collection policies.<br>Key Deliverables:<br>Reduction in bad debt and overdue receivables. Improved DSO and achievement of weekly collection targets. Increased Promise to Pay fulfillment rate. Timely resolution of customer billing disputes and collection-related issues. Accurate and timely field visit documentation and reporting. Improved customer engagement and payment compliance.<br>Required Experience and Qualifications:<br>2–5 years of experience in field collections, credit control, or accounts receivable. Experience in logistics, transportation, courier, or supply chain industries is preferred. Proven experience negotiating payment commitments with business customers. Familiarity with ERP systems or collection management platforms. Valid driver's license and willingness to travel extensively within the assigned territory.<br>Required Skills and Competencies:<br><br>Strong negotiation, influencing, and payment recovery skills. Excellent communication and interpersonal skills. Strong conflict resolution and objection-handling abilities. Effective problem-solving and decision-making skills. Good time management and organizational skills. Ability to work independently with minimal supervision. Strong attention to detail and commitment to accurate reporting. Customer-focused approach with the ability to manage challenging conversations professionally.

Company Description ECOVIS Al Sabti in the Kingdom of Saudi Arabia is a member firm of the ECOVIS International network, a leading global consulting group rooted in Continental Europe. ECOVIS operates in more than 95 countries with a team of around 11,000 professionals, serving clients across diverse industries. The firm offers services in Audit and Assurance, Financial Advisory, Enterprise Risk Management, Cybersecurity, Business Continuity, Data Management, Technology, Tax Consulting, and Accounting. ECOVIS focuses on delivering high-quality, tailored solutions by combining global expertise with local market insights. The firm is recognized for its innovative client service approach, dedication to excellence, and its ability to provide personalized local advice backed by a strong international network.<br>Key Requirements:Bachelor’s degree in Information Technology, Computer Science, Information Systems, Cybersecurity, or a related field. Minimum 3–5 years of professional experience in IT Audit, Information Systems Audit, Technology Risk, Cybersecurity Audit, IT Governance, Risk & Compliance (GRC), or a related consulting role. Strong understanding of IT audit methodologies, IT General Controls (ITGCs), application controls, technology risk management, information security controls, and cybersecurity governance. Good knowledge of relevant frameworks, standards, and regulatory requirements such as COBIT, ISO 27001, NIST Cybersecurity Framework, NCA Cybersecurity Controls, and other applicable local and international IT governance and cybersecurity standards. Hands-on experience in assessing key IT controls, including user access management, change management, IT operations, backup and disaster recovery, system development, information security, and third-party/vendor controls. Ability to identify control weaknesses, technology risks, and compliance gaps, assess their impact, and provide practical and risk-based recommendations for remediation. Experience in preparing audit workpapers, audit findings, reports, and executive summaries, as well as following up on remediation and closure of audit observations. Relevant professional certifications such as CISA (Certified Information Systems Auditor), CISM (Certified Information Security Manager), or equivalent IT Audit / Information Security certifications will be preferred. Proven ability to manage audit assignments/client engagements, coordinate with IT, cybersecurity, compliance, and business stakeholders, and deliver projects within established timelines and quality standards. Excellent verbal and written communication skills, with the ability to communicate technical audit findings effectively to both technical and non-technical stakeholders.

<div dir="rtl"><h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">نبذة عن الدور</h3> <p style="margin:0 0 12px; ************;">تعلن شركة ري نوء الصناعية عن حاجتها لأخصائي عمليات موارد بشرية للانضمام إلى فريقها في مدينة جدة، بمنطقة مكة المكرمة. يمثل هذا الدور فرصة لمتخصصي الموارد البشرية ذوي الخبرة في إدارة العمليات التشغيلية المتعلقة بالموظفين، ضمن بيئة عمل بدوام كامل.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">الهدف من الوظيفة</h3> <p style="margin:0 0 12px; ************;">يهدف شاغل هذه الوظيفة إلى تنفيذ ومراقبة الإجراءات والأنظمة الخاصة بدوام الموظفين وإجازاتهم، والإشراف على تطبيق السياسات ذات الصلة. كما يتولى تحديث معلومات الموظفين، والتعامل مع استفساراتهم وشكواهم بمهنية، بالإضافة إلى إعداد الوثائق والتقارير المتخصصة في مجال عمليات الموارد البشرية.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">المسؤوليات الرئيسية</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">تنفيذ الإجراءات والأنظمة والنماذج الخاصة بمراقبة دوام موظفي الفروع وإجازاتهم على اختلاف أنواعها، وتعديل النماذج عند الحاجة، بالإضافة إلى تطبيق نظام مراقبة الحضور والتأكد من التزامهم بأوقات الدوام الرسمي.</li> <li style="margin:0 0 6px;">تطبيق سياسات وإجراءات الإجازات السنوية والمرضية والطارئة وغيرها من الإجازات المحددة في سياسة العطل والإجازات المعتمدة، وتطبيق إجراءات الترقيات والإعارة وانتهاء الخدمة، وتسجيل كافة وقوعات الموظفين وفقاً للأنظمة والإجراءات المعتمدة.</li> <li style="margin:0 0 6px;">التعامل مع شكاوى وملاحظات وطلبات واستفسارات الموظفين بطريقة مهنية، ورفع المشاكل حال وجودها إلى مدير الإدارة بشكل فعال.</li> <li style="margin:0 0 6px;">تحديث المعلومات المتعلقة بالموظفين وتزويد فريق خدمات الموظفين بها من خلال تسجيل وتوثيق جميع المعلومات المتعلقة بموظفي الجهة كالترقيات والدورات التدريبية والأمور المتعلقة بالرواتب والامتيازات.</li> <li style="margin:0 0 6px;">إعداد الوثائق والتقارير المتخصصة والمتعلقة بعمليات الموارد البشرية، وتقديم التوصيات المناسبة والحلول الملائمة، وعرضها وتوضيحها وحفظها في قاعدة البيانات الخاصة بها وفقاً للسياسات والإجراءات المعتمدة.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">المؤهلات والخبرات</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">خبرة عملية تتراوح بين <strong style="font-weight:700;">سنتين إلى خمس سنوات</strong> في مجال عمليات الموارد البشرية أو دور مشابه.</li> <li style="margin:0 0 6px;">فهم عميق لأنظمة وإجراءات الموارد البشرية وسياسات الدوام والإجازات.</li> <li style="margin:0 0 6px;">مهارات ممتازة في التواصل وحل المشكلات والتعامل مع استفسارات الموظفين.</li> <li style="margin:0 0 6px;">القدرة على إعداد التقارير والوثائق بدقة والاهتمام بالتفاصيل.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">تفاصيل الوظيفة</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;"><strong>المسمى الوظيفي:</strong> أخصائي عمليات موارد بشرية</li> <li style="margin:0 0 6px;"><strong>الشركة:</strong> شركة ري نوء الصناعية</li> <li style="margin:0 0 6px;"><strong>نوع الوظيفة:</strong> دوام كامل</li> <li style="margin:0 0 6px;"><strong>الموقع:</strong> جدة، مكة المكرمة</li> <li style="margin:0 0 6px;"><strong>الراتب:</strong> غير معلن</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">التقديم</h3> <p style="margin:0 0 12px; ************;">ندعو المهتمين ممن تنطبق عليهم المتطلبات المذكورة أعلاه للتقديم على هذه الوظيفة.</p></div>

Company Description Hayaness Company is a growing organization focused on delivering high-quality services and solutions to its clients in Saudi Arabia and beyond. The company values innovation, operational excellence, and the effective use of technology to support business goals. Hayaness promotes a collaborative work environment where cross-functional teams partner to solve complex challenges. The organization is committed to professional development and encourages employees to take initiative and contribute to continuous improvement. Joining Hayaness offers the opportunity to shape the company’s technology landscape and support its long-term growth. Role Description The Head of Information Technology will lead the company’s overall IT function, ensuring that technology strategy, infrastructure, and operations effectively support business objectives. This full-time, on-site role in Riyadh, Saudi Arabia involves overseeing IT governance, managing IT teams, and coordinating technology projects across departments. Day-to-day responsibilities include developing and implementing IT strategies, managing IT budgets, supervising infrastructure and systems maintenance, and ensuring high levels of system reliability, security, and performance. The role also involves establishing policies and standards for IT operations, partnering with senior leadership on digital transformation initiatives, and managing relationships with external vendors and service providers. The Head of Information Technology will monitor emerging technologies, assess risks, and drive continuous improvement in IT processes and services. Qualifications Strong foundation in Information Technology with broad knowledge of enterprise systems, networks, and security. Proven experience in IT Management and IT Operations, including leading teams and overseeing day-to-day support and service delivery. Demonstrated ability to develop and execute IT Strategy aligned with organizational goals and future growth. Hands-on experience with IT Infrastructure, including servers, cloud services, networking, and related technologies. Excellent leadership, communication, and stakeholder management skills, with the ability to collaborate across departments. Experience in budgeting, vendor management, and contract negotiation for IT products and services. Bachelor’s degree in Information Technology, Computer Science, or a related field; an advanced degree or relevant certifications (e.g., ITIL, PMP, CISSP, cloud certifications) are an advantage. Ability to work on-site in Riyadh, Saudi Arabia and to operate effectively in a fast-paced, evolving business environment.

Job Description<br><br>Job Purpose<br><br>To operate and support data center infrastructure by ensuring availability, security, and optimal performance of physical and virtual environments that enable Panda Retail Company’s digital and business operations<br><br>Job Responsibility:<br><br>Operate data center facilities, servers, storage, and network equipment to ensure continuous system availability. Monitor data center environmental conditions including power, cooling, and alarms to maintain safe operating environments. Perform installation, configuration, and replacement of data center hardware to support infrastructure reliability. Troubleshoot infrastructure incidents and hardware failures to restore services and minimize downtime. Execute approved maintenance activities, upgrades, and patches to maintain performance and security standards. Apply access control, safety, and security procedures within data center facilities to protect assets and data. Document infrastructure configurations, changes, and incidents to maintain accurate operational records. Coordinate with vendors and internal teams during maintenance and incidents to ensure timely issue resolution. Support capacity monitoring and infrastructure improvement initiatives by providing operational insights and recommendations. <br><br>Skills Description<br><br>Education :<br><br>Bachelor's degree in computer science, information technology, or a related field<br><br>Qualifications<br><br> Proven experience in data center operations and management Strong knowledge of data center technologies and best practices Excellent troubleshooting and problem-solving skills Excellent communication and interpersonal abilities Strong understanding of server hardware and software Knowledge of networking and storage systems Experience in troubleshooting and problem-solving in data center environments Ability to optimize data center performance and efficiency Proficiency in data center security and disaster recovery protocols Strong communication and teamwork skills Ability to handle and prioritize multiple tasks in a fast-paced environment

<h3 >About the Role</h3> <p >Atain is seeking an experienced <strong >Business Analyst Airlines Cargo</strong> to join our team in Jeddah, Makkah, Saudi Arabia. This full-time role focuses on the cargo domain, specifically involving the analysis of business requirements and the optimization of processes within the air cargo sector. The ideal candidate will possess 5-10 years of relevant experience.</p> <h3 >Key Responsibilities</h3> <ul > <li >Gather, analyze, and document comprehensive business requirements.</li> <li >Develop various documentation artifacts, including Business Requirements Documents (BRDs), Functional Requirements Documents (FRDs), user stories, use cases, and process flows.</li> <li >Collaborate effectively with business users, developers, Quality Assurance (QA) teams, and product teams.</li> <li >Manage stakeholder relationships to ensure successful project outcomes and alignment with business objectives.</li> </ul> <h3 >Required Qualifications and Experience</h3> <ul > <li >Proven experience as a Business Analyst, with a strong background of 5-10 years in the air cargo and cargo handling sector.</li> <li >Demonstrated ability to work with API integrations and system interfaces.</li> <li >Solid understanding of cargo operations, including the shipment lifecycle, warehouse handling, and logistics processes.</li> <li >Experience operating effectively in Agile/Scrum environments.</li> <li >Excellent communication and stakeholder management abilities.</li> </ul> <h3 >Preferred Skills and Knowledge</h3> <ul > <li >Familiarity with cargo management systems or airline cargo operations.</li> <li >Proficiency with business analysis tools such as JIRA, Confluence, and Visio.</li> </ul> <h3 >Work Type and Location</h3> <p >This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires on-site presence to collaborate with various teams and stakeholders within the company.</p> <h3 >Application Information</h3> <p >Candidates meeting the specified qualifications are encouraged to apply for this role.</p>

Job description:<br><br> Job Purpose Manage daily production activities to ensure manufacturing plans are executed efficiently and in accordance with approved schedules, production targets, cost requirements, and operational procedures. Coordinate manpower, materials, equipment, and production priorities to achieve required output and delivery performance. Functional Responsibilities Production Operations Manage daily production activities in line with approved production plans and schedules. Allocate work, priorities, manpower, and equipment across production activities. Monitor production progress, output, productivity, and resource utilization. Address production delays, bottlenecks, and operational issues to maintain workflow continuity. Ensure production targets are achieved within required timelines and operational requirements. Process Improvement & Efficiency Review production processes and identify opportunities to improve productivity and efficiency. Support initiatives to reduce waste, rework, downtime, and operational losses. Monitor production performance and implement corrective actions for execution-related issues. Promote continuous improvement across production activities. Team Management Manage and supervise the daily activities of the production team. Monitor employee performance, productivity, and completion of assigned work. Provide technical guidance, coaching, and support to production employees. Identify training and development needs within the section. Promote accountability, teamwork, discipline, and continuous improvement. Production Readiness & Coordination Coordinate with Planning, Engineering, Procurement, Warehouse, Maintenance, and Quality teams regarding production requirements. Follow up on material availability, equipment readiness, drawings, and production dependencies. Ensure production activities are aligned with project or delivery priorities. Participate in production and operational review meetings. Escalate major production, material, equipment, or resource issues when required. Production Reporting Maintain accurate production records and status updates. Report production progress, output, delays, resource constraints, and operational issues. Monitor key production performance indicators and provide regular updates to management. General Responsibilities HR Proficiency: Ability to recruit, recognize and cultivate high performers and expose them in order to create a robust second line of management. Ability to recognize low performers and guide them to improve or release them. Ability to treat subordinates equally without any discrimination. Assessment criteria of subordinates is performance that leads to planned results. Ensure availability of delegation of authority matrix to have sufficient delegations as per company policy. Responsibility: Must take full responsibility for his operation as per the job description and the required deliverables from this position, taking into consideration the general company guidelines. Able to anticipate problems and make the necessary proactive steps to prevent them Ability to take necessary and proper timely decisions. Delivery: Deliver the required results in timely manner with required quality and cost. Making a Tangible Difference: Must make a tangible difference to his area of operation. and exceed business expectations. Business Planning and Performance: Able to transform the corporate goals into business plans. Able to Plan, follow-up and execute those plans, whether they are annual or development plans. Monitor the plan performance and initiate action to strengthen results and take the corrective action accordingly. Provide periodic work progress reports. Responsible for monitoring and controlling budgets and expenses to achieve the optimum cost efficiency. Organizational Development: Develop the organizational structure according to the current requirements taking into consideration future and development plans. Ensure availability of job descriptions for all job roles and deployment. Business Process Improvements: Develop, coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible. Should be conversant and able to navigate through IT solutions especially those relevant to his job and business. Promote the automated systems and using them fully, to spread its culture. Quality: Quality is considered as alfanar’s prime competitive advantage as such, managers are expected to act accordingly. Adaptation: Adapt to new and alternative techniques, technologies, management structures, and business models. Health, Safety and Environment: Ensure a safe, secure, and legal work environment as per the standard regulations. Qualification Bachelor in Electrical Engineering or Any relevant field Experience 6 to 10 Years Skills Production Scheduling Production Equipment Production Management <br><br>Profile description:<br><br>Alfanar is a Saudi company with an international presence, primarily engaged in the manufacturing and trading of a wide variety of low, medium, and high voltage electrical products, in addition to its portfolio of conventional and renewable energy solutions, oil and gas, water treatment, infrastructure, technical services, and digital solutions. The hub of alfanar’s manufacturing operations is Medinet alfanar Alsinaiya, a 700,000 square-meter complex located in Riyadh. The complex houses an array of ultra-modern manufacturing facilities and laboratories equipped with state-of-the-art technologies and staffed with highly skilled professionals. alfanar derives its success from its commitment to providing the highest quality standards to its customers, and the continuous development of its human capital, who alfanar considers its most valuable asset. With this in mind, alfanar promotes a proactive work environment where its employees are always valued, nurtured, and empowered to fuel their pride in being part of alfanar. For more information about alfanar, please visit alfanar.com

Job description:<br><br> Job Purpose Manage daily production activities to ensure manufacturing plans are executed efficiently and in accordance with approved schedules, production targets, cost requirements, and operational procedures. Coordinate manpower, materials, equipment, and production priorities to achieve required output and delivery performance. Functional Responsibilities Production Operations Manage daily production activities in line with approved production plans and schedules. Allocate work, priorities, manpower, and equipment across production activities. Monitor production progress, output, productivity, and resource utilization. Address production delays, bottlenecks, and operational issues to maintain workflow continuity. Ensure production targets are achieved within required timelines and operational requirements. Process Improvement & Efficiency Review production processes and identify opportunities to improve productivity and efficiency. Support initiatives to reduce waste, rework, downtime, and operational losses. Monitor production performance and implement corrective actions for execution-related issues. Promote continuous improvement across production activities. Team Management Manage and supervise the daily activities of the production team. Monitor employee performance, productivity, and completion of assigned work. Provide technical guidance, coaching, and support to production employees. Identify training and development needs within the section. Promote accountability, teamwork, discipline, and continuous improvement. Production Readiness & Coordination Coordinate with Planning, Engineering, Procurement, Warehouse, Maintenance, and Quality teams regarding production requirements. Follow up on material availability, equipment readiness, drawings, and production dependencies. Ensure production activities are aligned with project or delivery priorities. Participate in production and operational review meetings. Escalate major production, material, equipment, or resource issues when required. Production Reporting Maintain accurate production records and status updates. Report production progress, output, delays, resource constraints, and operational issues. Monitor key production performance indicators and provide regular updates to management. General Responsibilities HR Proficiency: Ability to recruit, recognize and cultivate high performers and expose them in order to create a robust second line of management. Ability to recognize low performers and guide them to improve or release them. Ability to treat subordinates equally without any discrimination. Assessment criteria of subordinates is performance that leads to planned results. Ensure availability of delegation of authority matrix to have sufficient delegations as per company policy. Responsibility: Must take full responsibility for his operation as per the job description and the required deliverables from this position, taking into consideration the general company guidelines. Able to anticipate problems and make the necessary proactive steps to prevent them Ability to take necessary and proper timely decisions. Delivery: Deliver the required results in timely manner with required quality and cost. Making a Tangible Difference: Must make a tangible difference to his area of operation. and exceed business expectations. Business Planning and Performance: Able to transform the corporate goals into business plans. Able to Plan, follow-up and execute those plans, whether they are annual or development plans. Monitor the plan performance and initiate action to strengthen results and take the corrective action accordingly. Provide periodic work progress reports. Responsible for monitoring and controlling budgets and expenses to achieve the optimum cost efficiency. Organizational Development: Develop the organizational structure according to the current requirements taking into consideration future and development plans. Ensure availability of job descriptions for all job roles and deployment. Business Process Improvements: Develop, coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible. Should be conversant and able to navigate through IT solutions especially those relevant to his job and business. Promote the automated systems and using them fully, to spread its culture. Quality: Quality is considered as alfanar’s prime competitive advantage as such, managers are expected to act accordingly. Adaptation: Adapt to new and alternative techniques, technologies, management structures, and business models. Health, Safety and Environment: Ensure a safe, secure, and legal work environment as per the standard regulations. Qualification Bachelor in Electrical Engineering or Any relevant field Experience 6 to 10 Years Skills Production Scheduling Production Equipment Production Management <br><br>Profile description:<br><br>Alfanar is a Saudi company with an international presence, primarily engaged in the manufacturing and trading of a wide variety of low, medium, and high voltage electrical products, in addition to its portfolio of conventional and renewable energy solutions, oil and gas, water treatment, infrastructure, technical services, and digital solutions. The hub of alfanar’s manufacturing operations is Medinet alfanar Alsinaiya, a 700,000 square-meter complex located in Riyadh. The complex houses an array of ultra-modern manufacturing facilities and laboratories equipped with state-of-the-art technologies and staffed with highly skilled professionals. alfanar derives its success from its commitment to providing the highest quality standards to its customers, and the continuous development of its human capital, who alfanar considers its most valuable asset. With this in mind, alfanar promotes a proactive work environment where its employees are always valued, nurtured, and empowered to fuel their pride in being part of alfanar. For more information about alfanar, please visit alfanar.com

The Senior Specialist - Operational Readiness supports the planning, coordination, and execution of operational readiness activities to ensure new assets, facilities, systems, or services are prepared for successful operations. The role assists in tracking readiness plans, coordinating with stakeholders, monitoring progress, and maintaining documentation to support a smooth transition from project delivery to operations.<br><br>Key Responsibilities<br><br> Support the development and maintenance of Operational Readiness plans, schedules, and trackers. Coordinate with internal stakeholders to monitor readiness activities and collect status updates. Track readiness milestones, actions, risks, issues, and dependencies, escalating concerns where required. Assist in the preparation of readiness reports, dashboards, and presentations for management. Support the development and review of operational procedures, SOPs, and work instructions. Coordinate readiness workshops, meetings, and site inspections, documenting actions and follow-ups. Support testing activities, including operational trials, simulations, and readiness assessments. Maintain accurate documentation, including readiness evidence and project records. Assist in ensuring operational documentation is complete before handover. Work closely with project teams and operational departments to support a seamless transition to business-as-usual operations. Identify opportunities to improve readiness processes and reporting<br><br>Requirements<br><br>Bachelor's degree in Business Administration, Engineering, Operations Management, Project Management, or a related field. 0-2 years of relevant experience in Operational Readiness, Project Management, Operations, Consulting, or a related field. Basic understanding of project lifecycle and operational handover processes. Strong analytical and problem-solving skills

<h3 >About the Role</h3> <p >Nahdi Medical Co. is seeking an <strong >IT Second Level Support Senior Specialist</strong> to join their team in Jeddah, Makkah Region. This full-time position is integral to maintaining efficient IT operations by providing advanced technical assistance and problem resolution for complex issues.</p> <h3 >Role Purpose</h3> <p >The primary purpose of this role is to provide advanced technical support and problem resolution for complex issues that are not resolved by the first line of support call center specialists. The specialist will ensure timely and effective resolution of escalated problems, contributing to overall system stability and user satisfaction.</p> <h3 >Key Responsibilities</h3> <ul > <li >Investigate and resolve complex technical issues escalated from Level 1 support, ensuring all resolutions adhere to established Service Level Agreements (SLAs).</li> <li >Develop deep technical expertise in specific applications, technologies, and systems to resolve issues efficiently, reducing the need for escalation to application teams.</li> <li >Collaborate with Level 1 Support by providing updates on ticket resolution status, detailing steps followed, and offering guidance on complex issues.</li> <li >Support process improvements to enhance efficiency and effectiveness, working with the department head to identify root causes and implement solutions with the applications department.</li> <li >Participate in the testing and piloting phases of IT projects, contributing technical expertise and insights.</li> <li >Handle vendor coordination and liaise with external and internal third-level support for advanced support and problem resolution.</li> <li >Generate reports on incident trends and conduct root cause analyses to reduce the occurrence of repeated issues.</li> <li >Contribute to and maintain an advanced internal knowledge base for the IT support team's reference.</li> <li >Collaborate with the applications department team for cases requiring further escalation or support to ensure timely resolution.</li> <li >Train and share technical knowledge and experience with the Level 1 support team to build their acumen on frequent tickets and issues.</li> </ul> <h3 >Required Experience</h3> <ul > <li >A minimum of <strong >2 to 5 years</strong> of experience in IT support or a similar technical role.</li> <li >Proven track record in investigating and resolving complex technical issues.</li> <li >Demonstrated ability to develop and apply deep technical expertise in various IT systems.</li> </ul> <h3 >Skills and Attributes</h3> <ul > <li >Strong problem-solving and analytical capabilities to identify and address root causes.</li> <li >Effective communication and collaboration skills for interacting with various support levels, departments, and external vendors.</li> <li >Proactive approach to process improvement and knowledge sharing within the team.</li> <li >Ability to manage multiple tasks and prioritize effectively to meet deadlines and SLAs.</li> </ul> <h3 >Work Environment</h3> <p >This is a <strong >full-time</strong> position based in Jeddah, Makkah Region. The role involves working within a dynamic IT support environment, collaborating closely with internal teams and external partners to ensure robust technical support operations.</p>

General Summary<br><br>About the Role / Project scope<br><br>The Programs Manager plays a critical role in the development, implementation, and continuous evolution of Qiddiya Real Estate Learn Lab (QREL)'s Learning Programs aimed at Sales & Leasing professionals. QREL is designed to establish a consistent, scalable, and industry-leading approach to capability development across Residential, Retail, Office, Land, and broker partner channels, supporting Qiddiya's strategic ambition to become a benchmark for real estate learning excellence.<br><br>Reporting to the Senior Manager, the Programs Manager is responsible for overseeing the end-to-end lifecycle of digital learning programs, including curriculum design, content development, development of learner journeys, quality assurance, stakeholder engagement, learning operations, and continuous improvement. The role ensures that all learning programs are aligned with business priorities, industry best practices, regulatory requirements, and evolving market and QIC needs.<br><br>Working closely with business stakeholders, subject matter experts, instructional designers, Digital Systems and Learning Experience teams, and external partners, the Programs Manager leads the creation and delivery of engaging, bilingual, high-quality learning experiences that build knowledge, skills, and commercial excellence across the sales and leasing teams. This includes managing a team of course developers and the development of role-based learning pathways, digital learning content, assessments, learner adoption initiatives, and performance measurement frameworks that link learning outcomes to business objectives.<br><br>The role is also responsible for establishing and maintaining governance, standards, and operational processes that support the successful delivery, scalability and sustainability of QREL, ensuring a seamless learner experience while driving measurable impact on capability development, operational excellence, and organizational performance.<br><br>This position contributes to the long-term vision of growing QREL into a world-class learning hub that supports both internal teams and external partners in the future, reinforces Qiddiya's commercial objectives, and positions the organization as a leader in real estate capability development.<br><br>Key Responsibilities<br><br> Strategic Responsibilities<br><br>QREL Strategy, Governance & Learning Portfolio Management<br><br>Support the Senior Manager in the implementation and continuous evolution of Qiddiya Real Estate Learn Lab (QREL), ensuring alignment with Sales & Leasing business objectives and capability development priorities Manage the QREL digital learning portfolio and curriculum, including Foundation, Specialization, and Mastery learning journeys, ensuring learning pathways remain aligned with Qiddiya and Business Unit requirements Manage the development, maintenance, and continuous enhancement of curricula, learning pathways, and competency frameworks, ensuring alignment with business priorities, industry best practices, and market trends Establish and maintain governance frameworks, standards, processes, and quality controls across learning content, programs, and learning operations Support the development and implementation of annual and quarterly learning roadmaps, content release plans, and program priorities<br><br>Stakeholder Management & Business Partnership<br><br>Partner with key stakeholders to align learning solutions with business needs and priorities Collaborate with internal and external subject matter experts to ensure content accuracy, relevance, and alignment with business requirements Manage stakeholder engagement, content reviews, approvals, and program communications<br><br>Innovation & Learning Excellence<br><br>Drive adoption of innovative learning technologies, AI-enabled solutions, and industry best practices Promote innovation and best practices across instructional design, digital learning, and learner experience Operational Responsibilities<br><br>Program Management, Content Governance & Quality Assurance<br><br>Manage end-to-end learning program development and delivery, including quarterly delivery plans, course roadmaps, stakeholder communications, and course-level templates and trackers Ensure programs and content are delivered on time and aligned with business objectives and organizational standards Oversee content review, validation, approval, and quality assurance processes Manage the content lifecycle, including updates, version control, change management, archival, and retirement Manage relationships with external vendors, consultants, and learning partners<br><br>Assessment & Evaluation<br><br>Oversee the development and implementation of assessments, learning activities, and evaluation methods that measure knowledge acquisition and application Analyze learner performance, assessment results, and feedback to evaluate program effectiveness and inform content and curriculum enhancements<br><br>Learning Operations, Performance & Operational Excellence<br><br>Collaborate with Digital Systems and Learning Experience teams to ensure effective learning delivery and a seamless learner experience Manage learning operations, performance reporting, and dashboards to support decision-making and program governance Maintain governance documentation, operational procedures, and frameworks that support compliance and scalable program delivery People Responsibilities<br><br>Team Leadership & Development<br><br>Lead and develop team members, fostering a culture of collaboration, accountability, and continuous improvement Set priorities, allocate work, monitor performance, provide coaching, and build capability across learning and program management disciplines Promote knowledge sharing, continuous learning, and adoption of best practices across the team<br><br>Resource & Budget Management<br><br>Support the management of budgets, resources, vendors, and operational expenditures Monitor resource utilization and capacity planning across programs and initiatives Contribute to vendor selection, procurement, business case development, and contract management activities<br><br>Skills & Attributes Required / Desired<br><br>Required:<br><br> Digital Curriculum Development & Learning Pathway Design: Ability to design, structure, and maintain role-based digital curricula, learning pathways, competency frameworks, and learning journeys aligned to business objectives Instructional Design & Adult Learning Principles : Strong understanding of instructional design methodologies, learner engagement strategies, assessment design, e-learning and adult learning best practices Digital Learning Technologies & Authoring Tools: Hands-on experience with digital learning platforms and content authoring tools such as Articulate 360 (Rise and Storyline), Vyond, AI-enabled content creation tools, LMS/LXP platforms, and SCORM-based deployment Program Planning & Delivery Management: Strong capability in planning, prioritization, scheduling, risk management, dependency tracking, and managing multiple learning initiatives through to completion Assessment, Evaluation & Learning Analytics: Ability to develop and evaluate assessments, analyze learner performance and engagement data, and translate insights into actionable improvements Stakeholder, SME & Vendor Management: Proven ability to collaborate with business leaders, subject matter experts, external partners, and vendors to deliver high-quality learning solutions Project Management, Communication & Organizational Skills: Strong organizational, communication, and problem-solving skills with the ability to manage competing priorities while maintaining high standards of delivery and execution<br><br>Preferred:<br><br> Industry Experience: Experience within the real estate sector is preferred, and knowledge of the GCC real estate market, particularly Saudi Arabia, is highly desirable Learning Content Governance, Quality Assurance & Version Control: Experience establishing and managing quality assurance processes, content reviews, approvals, version control, content lifecycle management, and governance frameworks<br><br>Requirements<br><br>Preferred Background and Experience<br><br> Bachelor's degree or equivalent in Learning & Development, Education, Instructional Design, Real Estate Management, Business Administration, or a related field Minimum 8 years of experience in digital curriculum development, instructional design, digital learning and content development operations, or education, including at least 3 years in a management or leadership role Demonstrated experience developing and managing learning curricula, competency frameworks, learning pathways, course outlines, lesson plans, assessments, and supporting learning materials Experience working with learning management systems (LMS/LXP), e-learning platforms, and digital learning technologies, including content authoring, deployment, learner administration, and reporting Proven track record of successfully delivering digital learning programs and managing the full content lifecycle, from design and development through deployment, maintenance, quality assurance, and continuous enhancement Experience establishing content governance, quality assurance processes, version control, and learning evaluation frameworks Strong understanding of adult learning principles, instructional design methodologies, learner engagement strategies, and assessment best practices Experience working with Subject Matter Experts (SMEs), business stakeholders, and external partners to develop and deliver high-quality learning solutions aligned with business needs Experience managing multiple priorities, projects, and delivery timelines simultaneously, supported by strong planning, organizational, and project management skills Excellent verbal, written, presentation, and stakeholder management skills, with the ability to influence and communicate effectively across all levels of the organization Experience within the real estate sector is preferred, particularly supporting Sales and Leasing, customer-facing, or commercial teams

Job Summary<br>Provide first line leadership and guidance to employees in Passenger Services Department providing excellent customer service to our customers at the check-in counters, boarding gate and MAAS for each airline within the regulatory compliance environment in line with , Responsible for controlling all the functions of Passenger Services team during a shift duty so as to ensure that all bags are accounted for in order to achieve timely departure of the flight with nil discrepancies and attain customer satisfaction for both the passengers and the airlines<br>Responsibilities<br>Perform all Passenger Service agent tasks (as per Job description) as well as supervisor responsibilities Lead, inspire and coach team to meet and exceed established departmental goals Ensure compliance to set department Key Performance Indicators (KPI’) and SOP’s Conduct Pre / Post Flight Editing Monitor attendance of all Passenger Handling staff (Check in, MAAS/PRM) Conduct daily staff briefing, assign and distribute work, review work for accuracy and completeness, and return assignments with recommendations for proper completion to the Passenger Services Manager Ensure cross utilization of resources by re-allocating/re-assigning Ensure & monitor gate and transfer desk processes per flight as per SLA’s Liaise & coordinate with the PRM team on all special handling requests (WCHR/UM/DEPU) Monitor & coordinate flight close out as per SLA’s and dispatch paperwork with the flight controller Queue management at the departure terminal to ensure seamless operations Ensures that professionalism is maintained in all communication over email, radio, telex and telephone Organizes and manage resources during crisis situations, such as flight disruptions, flight delays, systems breakdown, non-reconciling boarding stumps, in order to safeguard operations and to secure the goodwill of the customers. Ensures that procedures established by each carrier are properly carried out in a professional manner according to their specifications towards meeting or exceeding service delivery targets in accordance with Service Level Agreements. Responsible for updating the reports for office equipment failures, discrepancies and incidents. Ensure employees are in compliance with uniform, appearance, and personnel protective equipment policies Motivate staff and provide for effective two-way communication within the Passenger Services department to encourage feedback and promote improvement in efficiency and effectiveness. Recommend changes in practices and procedures aimed at increasing operational efficiency and expediting work flow in the department. Develop or modify work plans, methods, and synergies hence determine work priorities for each shift. Develop performance improvement plans for the team, document performance, provide performance feedback, and formally evaluate the work of employees. Constantly seek customer feedback and opportunities in keeping with continuous improvement around service delivery Track stationery inventory and place order for supplies as needed from customer airlines. Ensure that deviations from the daily operations are properly covered (e.g. extra flights, charters, delayed flights) and reconciliation done for any monies collected for any adhoc services & Excess baggage Ensure that all post flight paperwork and activities have been finalized Hold debriefings when & as required with the teams Investigate all operational irregularities at the terminal and submit reports /recommendations to the Duty Officer & Manager, Passenger Services Responsible for reporting occurrences, events, violations and acts that may affect safety, security and company reputation at the terminal Ensure a proper log and accurate log / inventory of support tools such as Communication radios, Mobile phones, Tablets, WCHR’s and report any defects immediately Ensure that data capture and daily reports as per defined formats &/or in the Swissport reporting tools (E.g. FSC, SOR, D. A. T. E etc.) are accurate & promptly submitted Generate a summary report of all activities at the terminal after end of the shift Carry out any additional duties as instructed by management<br>Qualifications and Competencies<br>High School diploma Passionate about customer service and must have relevant work experience Leadership and people management skills A proven ability to problem solving and decision making experience Planning and organizing skills Excellent communication skills (written and verbal) in English, Arabic in addition is an advantage Commitment to continuous improvement Computer literate (Office Word, Excel, Power Point) A good understanding of all regulatory and recommended procedures that relate to the airport environment Flexible to work on various shifts (days, evening, nights, weekends, and holidays)