Contract Representative Jobs in Saudi

<h3 >About the Tamheer Program Role</h3> <p >Tamer Mölnlycke Care is seeking a <strong >Purchasing Specialist</strong> to join the Tamheer Program. This internship position is based in Jeddah or Makkah and is designed for individuals with 0-1 years of experience who are looking to develop their skills within the supply chain field. The role focuses on supporting the coordination and optimization of supply chain processes, ensuring efficient operations from procurement through to delivery.</p> <h3 >Program Overview and Development</h3> <p >This program offers significant learning opportunities and supports career growth within the supply chain domain. The specialist will gain practical experience in various aspects of supply chain management, contributing to the smooth functioning of procurement and logistics operations. The role provides exposure to critical systems and processes that underpin effective supply chain coordination.</p> <h3 >Warehouse and Logistics Support Responsibilities</h3> <ul > <li >Create and update item master data, bin locations, and warehouse records within the ERP/WMS system.</li> <li >Maintain accurate records of stock movements, transfers, put-away, and picking tasks in the system.</li> <li >Enter and track goods receipt (GRN) data for inbound shipments under supervision.</li> <li >Prepare and update internal reports related to inventory levels, dispatch status, and material movements.</li> <li >Monitor the status of open warehouse tasks and provide updates to the supervisor on pending activities.</li> <li >Assist in preparing weekly reports on warehouse Key Performance Indicators (KPIs).</li> <li >Support the generation and printing of labels and warehouse documents through the system.</li> </ul> <h3 >Demand Planning and Procurement Activities</h3> <ul > <li >Enter and update purchase requisitions (PRs) and purchase orders (POs) in the ERP system.</li> <li >Maintain tracking sheets for material deliveries, PO status, and expected arrival dates.</li> <li >Support the running of MRP planning simulations and generate raw material requirements reports.</li> <li >Assist in preparing basic reports for forecast versus actuals, stock availability, and demand plan updates.</li> <li >Help prepare supplier scorecards, PO analysis, and forecast accuracy reports using system data.</li> <li >Coordinate with the finance department to track invoice status and ensure system matching for payment processing.</li> </ul> <h3 >Documentation and Reporting Standards</h3> <ul > <li >Ensure all ERP data entries are properly documented and maintained in digital folders.</li> <li >Generate and distribute daily, weekly, and monthly reports as instructed by supervisors.</li> <li >Maintain updated versions of procurement trackers, material status sheets, and delivery logs.</li> <li >Assist in compiling system data for audit and compliance purposes.</li> <li >Update documentation related to vendor communications, Requests for Quotation (RFQs), and price comparisons.</li> </ul> <h3 >Candidate Profile</h3> <p >The ideal candidate will have 0-1 years of experience, demonstrating an eagerness to learn and contribute to supply chain operations. This internship is suitable for individuals seeking foundational experience in a dynamic environment. We encourage applications from candidates ready to engage with complex supply chain processes and systems.</p>

<p>Provides specialized clinical services to JHAH patients who are critically ill. Scope The Adult Intensivist is a staff member of the Specialty Medicine Department, and provides clinical care and consultative services to critically ill patients with either medical and or surgical disorders. Will fulfill additional duties for which he or she is qualified to meet organizational needs. Reports to the Chief of the Division of Specialty Medicine. Principal Contacts Has daily contact with patients, family members, staff, nurses, allied health professionals, administrators and physicians. Principal Duties • Provides person-centered care and consultations to inpatients and outpatients in the area of expertise • Provides diagnostic and therapeutic procedures in accordance with the highest standards of care and within the delineation of privileges as recommended by the Chief of the Division, and approved by the JHAH Credentialing and Privileging Committee. • Completes all medical documentation and reports in a timely and professional manner. • Develops collegial relationships and works collaboratively other physicians, nurses, allied health providers and administrators across departments and districts at JHAH. Actively participates as a member of multi-disciplinary teams and is a team player. • Shares in the on call responsibilities according to operational need. Responds to emergency requests for assistance from the emergency rooms at all JHAH facilities. • Actively participates in the monthly Unit, Division, Department and Hospital staff, clinical, education and research meetings. • Contributes to the educational activities of the Division, by attending Grand Rounds, Journal Clubs and fosters the education or professional development of trainees or other health care professionals. • Participates in interdisciplinary, interdepartmental and performance and quality improvement activities including committee service within JHAH. • Promptly responds to all JHAH queries regarding medical documentation, coding, patient concerns, or risk management.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Education</strong> • Graduation from an approved medical school. • One year of internship in a recognized training program. • Residency certified training in Internal Medicine or Anestheia or Emergency in a recognized training program. • Fellowship training in critical care medicine in a recognized training program. • In the UK system, at least two years of registrar jobs in critical medicine following his/her qualifications in Internal Medicine or Anesthesia and at least one year of registrar job in intensive care unit. • Must hold a valid license to practice medicine. • American/Canadian Board or equivalent. <strong>Experience</strong> Three (3) years of practice in the field of critical care and proof of expertise in that discipline. <strong>Certifications/Other requirements as applicable</strong> • Excellent command of verbal and written English. • Ability to adjust to group practice in an industrial environment. • Computer skills'</p>

<p>The Senior Specialist Marketing Strategy and Governance supports the development, implementation, and monitoring of marketing strategies to ensure alignment with the organization s overall objectives. The role coordinates strategic planning activities, supports marketing governance frameworks, monitors performance, and ensures consistent processes and standards across all marketing functions.</p><p><strong>Marketing Strategy and Planning</strong></p><ul><li>Support the development and implementation of the overall marketing strategy, annual plans, and strategic initiatives.</li><li>Conduct market research, competitor analysis, and industry benchmarking to identify trends, opportunities, and potential risks.</li><li>Translate strategic priorities into clear initiatives, deliverables, timelines, and performance measures.</li><li>Coordinate with marketing teams to ensure their plans and activities are aligned with the organization s objectives and brand direction.</li><li>Support the preparation of business cases, strategic presentations, and recommendations for senior management.</li></ul><p><strong>Marketing Governance</strong></p><ul><li>Develop and maintain marketing governance frameworks, policies, procedures, and approval processes.</li><li>Ensure marketing activities follow established organizational policies, brand standards, and delegated authorities.</li><li>Support the implementation of consistent planning, reporting, and documentation standards across marketing functions.</li><li>Monitor compliance with agreed governance requirements and follow up on identified gaps or corrective actions.</li><li>Maintain a central record of marketing strategies, plans, approvals, governance documents, and key decisions.</li></ul><p><strong>Performance Management and Reporting</strong></p><ul><li>Support the development of marketing KPIs and performance measurement frameworks.</li><li>Track the progress and performance of marketing initiatives against approved objectives, budgets, and timelines.</li><li>Consolidate updates from different marketing teams and prepare regular dashboards and management reports.</li><li>Analyze performance data and provide insights and recommendations to improve marketing effectiveness.</li><li>Identify delays, risks, dependencies, and areas requiring management attention.</li></ul><p><strong>Stakeholder Management</strong></p><ul><li>Work closely with Brand, Digital Marketing, Communications, Events, Partnerships, and other relevant teams to coordinate strategic priorities.</li><li>Liaise with Finance, Procurement, Legal, Risk, and other corporate functions to support governance and approval requirements.</li><li>Facilitate planning workshops, governance meetings, and performance review sessions.</li><li>Prepare meeting materials, document key decisions, and monitor the completion of agreed actions.</li><li>Support clear communication of marketing priorities, policies, and governance requirements across the organization.</li></ul><p><strong>Continuous Improvement</strong></p><ul><li>Identify opportunities to improve marketing planning, governance, reporting, and decision-making processes.</li><li>Support the development of tools, templates, and guidelines that improve consistency and efficiency.</li><li>Benchmark marketing governance practices against leading organizations and industry standards.</li><li>Contribute to knowledge-sharing and capability-building activities across the marketing function.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Marketing, Business Administration, Strategy, Management, or a related field.</li><li>Professional certification in strategy, marketing, project management, or performance management is an advantage.</li><li>Minimum of 4 6 years of relevant experience in marketing strategy, strategic planning, marketing governance, business planning, or performance management.</li><li>Experience working within a large organization, destination, tourism, entertainment, real estate, or government-related environment is preferred.</li><li>Experience preparing executive reports, performance dashboards, governance documents, and strategic presentations.</li><li>Experience coordinating with multiple marketing functions and corporate stakeholders.</li></ul>

<p>The Aviation Security Specialist supports the implementation, monitoring, and continuous improvement of aviation security measures in accordance with the Aircraft Operator Security Program (AOSP), applicable national regulations, and international aviation security standards. The role supports airport security permissions, audits, investigations, risk assessments, incident reviews, security documentation, crisis management activities, and coordination with internal departments, airport authorities, law enforcement agencies, and security service providers.</p><p><b>Key Responsibilities:</b></p><ul><li>Implement aviation security policies, procedures, and controls in accordance with the Aircraft Operator Security Program.</li><li>Coordinate the issuance and renewal of airport security permits for employees.</li><li>Liaise with airport security departments and relevant authorities regarding security access and operational requirements.</li><li>Conduct internal and external aviation security audits and inspections.</li><li>Prepare initial and final audit reports, including findings, corrective actions, and recommendations.</li><li>Monitor the implementation and closure of corrective and preventive actions.</li><li>Review security incidents submitted through the Safety and Security Reporting System.</li><li>Conduct or support aviation security investigations and prepare investigation reports.</li><li>Participate in aviation security risk assessments and recommend appropriate mitigation measures.</li><li>Support the development, review, and updating of security manuals, procedures, and departmental documentation.</li><li>Implement and monitor security policies and procedures at the company s headquarters and other facilities.</li><li>Participate in crisis management planning, exercises, and response activities.</li><li>Coordinate security-related meetings with internal departments, external authorities, and service providers.</li><li>Provide administrative and operational support to the Aviation Security function.</li><li>Maintain accurate, confidential, and audit-ready security records and reports.</li><li>Support compliance with requirements issued by GACA, airport authorities, law enforcement agencies, and other relevant regulatory bodies.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in security management, Aviation Management, Criminal Justice, Business Administration, or a related field.</li><li>Minimum of 2 years of experience in aviation security, airport security, airline security, regulatory compliance, or a related security function.</li><li>Good knowledge of national and international aviation security regulations and standards.</li><li>Experience conducting security audits, inspections, investigations, or risk assessments.</li><li>Strong report-writing, analytical, and documentation skills.</li><li>Strong communication, coordination, and stakeholder management skills.</li><li>Ability to handle confidential and sensitive security information.</li><li>Good proficiency in Microsoft Office applications.</li><li>Proficiency in English and Arabic.</li></ul><p>Preferred Qualifications</p><ul><li>Aviation security training or certification recognized by GACA, ICAO, or an equivalent authority.</li><li>Experience working for an airline, airport operator, aviation services company, or regulatory authority.</li><li>Knowledge of the Aircraft Operator Security Program and aviation security quality-control requirements.</li><li>Experience with security incident-reporting systems and crisis management programs.</li><li>Experience coordinating with government authorities, airport security departments, or law enforcement agencies.</li></ul><p>Knowledge, Skills &amp; Competencies</p><ul><li>Aviation Security</li><li>Aircraft Operator Security Program</li><li>Security Audits and Inspections</li><li>Security Investigations</li><li>Security Risk Assessment</li><li>Regulatory Compliance</li><li>Corrective Action Management</li><li>Security Incident Reporting</li><li>Crisis Management</li><li>Security Manuals and Procedures</li><li>Airport Security Permits</li><li>Report Writing</li><li>Stakeholder Coordination</li><li>Confidentiality and Integrity</li><li>Planning and Organization</li></ul>

<h3 >About the Role</h3> <p >Nahdi Medical Co. is seeking an <strong >IT Second Level Support Senior Specialist</strong> to join their team in Jeddah, Makkah Region. This full-time position is integral to maintaining efficient IT operations by providing advanced technical assistance and problem resolution for complex issues.</p> <h3 >Role Purpose</h3> <p >The primary purpose of this role is to provide advanced technical support and problem resolution for complex issues that are not resolved by the first line of support call center specialists. The specialist will ensure timely and effective resolution of escalated problems, contributing to overall system stability and user satisfaction.</p> <h3 >Key Responsibilities</h3> <ul > <li >Investigate and resolve complex technical issues escalated from Level 1 support, ensuring all resolutions adhere to established Service Level Agreements (SLAs).</li> <li >Develop deep technical expertise in specific applications, technologies, and systems to resolve issues efficiently, reducing the need for escalation to application teams.</li> <li >Collaborate with Level 1 Support by providing updates on ticket resolution status, detailing steps followed, and offering guidance on complex issues.</li> <li >Support process improvements to enhance efficiency and effectiveness, working with the department head to identify root causes and implement solutions with the applications department.</li> <li >Participate in the testing and piloting phases of IT projects, contributing technical expertise and insights.</li> <li >Handle vendor coordination and liaise with external and internal third-level support for advanced support and problem resolution.</li> <li >Generate reports on incident trends and conduct root cause analyses to reduce the occurrence of repeated issues.</li> <li >Contribute to and maintain an advanced internal knowledge base for the IT support team's reference.</li> <li >Collaborate with the applications department team for cases requiring further escalation or support to ensure timely resolution.</li> <li >Train and share technical knowledge and experience with the Level 1 support team to build their acumen on frequent tickets and issues.</li> </ul> <h3 >Required Experience</h3> <ul > <li >A minimum of <strong >2 to 5 years</strong> of experience in IT support or a similar technical role.</li> <li >Proven track record in investigating and resolving complex technical issues.</li> <li >Demonstrated ability to develop and apply deep technical expertise in various IT systems.</li> </ul> <h3 >Skills and Attributes</h3> <ul > <li >Strong problem-solving and analytical capabilities to identify and address root causes.</li> <li >Effective communication and collaboration skills for interacting with various support levels, departments, and external vendors.</li> <li >Proactive approach to process improvement and knowledge sharing within the team.</li> <li >Ability to manage multiple tasks and prioritize effectively to meet deadlines and SLAs.</li> </ul> <h3 >Work Environment</h3> <p >This is a <strong >full-time</strong> position based in Jeddah, Makkah Region. The role involves working within a dynamic IT support environment, collaborating closely with internal teams and external partners to ensure robust technical support operations.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking an experienced and proactive <b>Metal Scrap Operations Specialist</b> with a minimum of <b>4 years of hands-on experience</b> in metal scrap management, purchasing, and sales.</p><p>In this role, you will take end-to-end ownership of our metal scrap operations. Beyond handling daily trading (buying and selling), you will be responsible for designing and implementing an efficient operational workflow—including scalehouse/truck weigh-in/out protocols, inventory control, and scrap trading cash management.</p><p>Key Responsibilities</p><p>1. Scrap Trading &amp; Commercial Management</p><p>&nbsp;<b>Purchasing &amp; Sourcing:</b> Identify, negotiate, and acquire ferrous and non-ferrous scrap metal from suppliers, industrial facilities, and vendors at competitive market rates.</p><p>&nbsp;<b>Sales &amp; Distribution:</b> Build and maintain relationships with buyers, foundries, and exporters to secure the best selling prices for processed and raw scrap.</p><p>&nbsp;<b>Market Analysis:</b> Monitor local and global scrap metal market trends and pricing fluctuations to optimize buy/sell margins.</p><p>2. Truck &amp; Weighbridge Traffic System</p><p>&nbsp;<b>System Implementation:</b> Design and set up an end-to-end system to manage, track, and log all trucks entering and leaving the yard.</p><p>&nbsp;<b>Weight &amp; Traffic Control:</b> Oversee scalehouse operations to ensure precise gross, tare, and net weight recording for every inbound and outbound shipment.</p><p>&nbsp;<b>Loss &amp; Fraud Prevention:</b> Implement verification checks to prevent weight discrepancies, unauthorized loads, or material misclassification.</p><p>3. Cash &amp; Financial Control</p><p>&nbsp;<b>Cash Flow Management:</b> Manage daily cash disbursements for scrap purchases and reconcile cash collections from buyers.</p><p>&nbsp;<b>Financial Reporting:</b> Maintain accurate ledger entries, receipts, and daily cash flow summaries in coordination with the accounting team.</p><p>&nbsp;<b>Audit &amp; Compliance:</b> Ensure all transactions are fully documented, traceable, and compliant with local financial regulations.</p><p>4. Yard &amp; Material Handling Supervision</p><p>&nbsp;<b>Sorting &amp; Grading:</b> Supervise material inspection, sorting, and grading to ensure maximum material value and clear quality standards.</p><p>&nbsp;<b>Operational Efficiency:</b> Optimize yard layout, loading/unloading times, and heavy equipment usage.</p><p>Qualifications &amp; Requirements</p><p>&nbsp;<b>Experience:</b> Minimum <b>4 years of experience</b> directly in metal scrap management, handling, and trading (ferrous &amp; non-ferrous).</p><p><br></p><p>What We Offer</p><p>&nbsp;Competitive salary package based on experience.</p><p>&nbsp;Performance/sales-based incentives.</p><p>&nbsp;Opportunities to shape and lead operational processes from the ground up.</p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Technical Skills:</b></p><p>&nbsp;Proven track record in scrap material grading, valuation, and market pricing.</p><p>&nbsp;Experience setting up or managing weighbridge/truck tracking management software.</p><p>&nbsp;Strong inventory control and ledger/cash handling skills.</p><p>&nbsp;<b>Soft Skills:</b> Exceptional negotiation, vendor management, and problem-solving abilities.</p><p>&nbsp;<b>Language:</b> Proficiency in Arabic and English (and local languages as required by market setup).</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking an experienced Senior GRC Specialist to lead and strengthen the Bank's Governance, Risk, and Compliance framework.<br> The successful candidate will be responsible for ensuring compliance with regulatory requirements, industry standards, and internal governance policies while driving enterprise risk management initiatives.<br> The role requires close collaboration with business, IT, Information Security, Internal Audit, Compliance, and regulatory authorities to maintain a strong control environment.<br> Key Responsibilities Develop, implement, and maintain Governance, Risk &amp; Compliance (GRC) policies, standards, frameworks, and procedures.<br> Lead enterprise-wide risk assessments and maintain the organization's risk register.<br> Identify, assess, monitor, and report operational, technology, cybersecurity, and compliance risks.<br> Ensure compliance with banking regulations, regulatory requirements, and internal governance policies.<br> Perform control assessments and gap analyses to evaluate the effectiveness of security and compliance controls.<br> Coordinate internal audits, external audits, and regulatory examinations, ensuring timely remediation of findings.<br> Track audit observations, compliance issues, and risk mitigation plans through closure.<br> Prepare governance reports, compliance dashboards, and executive-level risk reports.<br> Ensure compliance with PCI DSS (Payment Card Industry Data Security Standard) requirements and support PCI DSS assessments, audits, evidence collection, and remediation activities.<br> Collaborate with business and IT teams to implement and maintain PCI DSS security controls across payment environments.<br> Support compliance initiatives related to ISO 27001, NIST CSF, COBIT, and other applicable regulatory and security frameworks.<br> Conduct third-party and vendor risk assessments.<br> Review new projects, systems, and technology initiatives from governance, risk, and compliance perspectives.<br> Promote risk awareness by delivering GRC and compliance training across the organization.<br> Stay current with emerging regulatory requirements and recommend improvements to governance and compliance processes.<br> Bachelor's degree in Information Technology, Information Security, Computer Science, Cybersecurity, Risk Management, Business Administration, or a related field.<br> 9+ years of experience in Governance, Risk &amp; Compliance within the banking or financial services industry.<br> Strong knowledge of banking regulations and regulatory compliance requirements.<br> Hands-on experience with Enterprise Risk Management (ERM), IT Risk, Operational Risk, and Compliance Management.<br> Experience managing internal and external audits and regulatory inspections.<br> Experience with GRC platforms such as RSA Archer, ServiceNow GRC, MetricStream, or equivalent.<br> Strong understanding of Information Security Governance and internal control frameworks.<br> Experience with PCI DSS compliance programs , assessments, remediation, and audit coordination.<br> Excellent analytical, documentation, communication, and stakeholder management skills.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The company is seeking a Business Development Specialist with experience in building strategic relationships and developing commercial opportunities to enhance business growth and increase market share through marketing and sales of consulting services, representing the company before governmental entities and major corporations.</p><p>In this role, you will work closely with multiple teams to identify growth opportunities and analyze market trends. You will contribute to developing innovative strategies to strengthen our market presence and achieve business objectives. We believe that continuous learning and professional development are the keys to success, so we will provide you with training and guidance opportunities to help you improve your skills and expand your horizons.</p><p>We are looking for someone with a passion for challenges and a desire to make a positive impact on businesses. You will have the opportunity to work with a diverse group of clients and partners, which will enable you to expand your professional network and build valuable relationships. If you are looking for a work environment that encourages innovation and collaboration, this is the right place for you.</p><ol><li><b>Responsibilities:</b> Identify and analyze new commercial opportunities through market research and current trends, which helps enhance growth strategies.</li><li>Develop and implement innovative marketing strategies targeting various market segments, contributing to increased market share.</li><li>Collaborate with sales and marketing teams to ensure alignment of strategies with company objectives, enhancing the effectiveness of marketing campaigns.</li><li>Conduct regular analyses of market performance and competitors, which aids in making informed decisions regarding future directions.</li><li>Provide regular reports to senior management on market conditions and potential opportunities, contributing to strategic planning.</li><li>Build strong relationships with clients and potential partners, which helps increase collaboration and growth opportunities.</li><li>Organize workshops and seminars to enhance awareness of new products and services, improving customer experience.</li><li>Provide support to the sales team by supplying necessary information and analyses to improve performance.</li><li>Stay updated on the latest trends in market research and provide necessary recommendations to adjust company strategies.</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Data Analysis: Ability to analyze data and extract valuable insights from available information.</li><li>Effective Communication: Strong communication skills to build professional relationships with clients and partners.</li><li>Strategic Thinking: Ability to think strategically and develop effective action plans.</li><li>Project Management: Skills in managing projects to ensure timely execution of initiatives.</li><li>Adaptability: Ability to adapt to rapid changes in the market and working environment.</li><li>Market Research Knowledge: Deep understanding of market research fundamentals and methodologies.</li></ul><p>- Experience of 3 to 5 years in business development or B2B sales.</p><p>- Preferred experience in engineering consulting or professional services sector.</p><p>- Good knowledge of competitors and government regulations.</p><p>- Exceptional skills in negotiation and proposal development and building partnerships.</p><ul><li>Innovation: Ability to think outside the box and propose new solutions to challenges.</li></ul></div>

<p>About the Role We're looking for a customer-focused and proactive Remote Customer Support Specialist to join our growing team. In this role, you'll help create exceptional customer experiences by providing timely support, resolving inquiries, and communicating effectively across multiple channels. If you enjoy helping people, solving problems, and delivering outstanding service, we'd love to hear from you. Key Responsibilities Customer Support Respond to customer inquiries via email, live chat, and phone in a professional and timely manner. Provide accurate information about products, services, policies, and processes. Assist customers with account questions, order updates, troubleshooting, and general support. Deliver empathetic, solution-oriented service that ensures a positive customer experience. Issue Resolution Investigate and resolve customer concerns efficiently. Escalate complex issues to the appropriate internal teams when needed. Accurately document customer interactions and resolutions in the CRM system. Follow up with customers to confirm issues have been fully resolved. Customer Experience Build lasting customer relationships through friendly, clear, and professional communication. Collect customer feedback and share insights that help improve products and services. Contribute to customer retention by consistently delivering high-quality support. Collaborate with teammates to maintain a positive, customer-first culture. Systems &amp; Administrative Support Use CRM platforms, support software, and communication tools effectively. Keep customer records accurate and up to date. Assist in maintaining internal knowledge bases, FAQs, and support documentation. Follow company procedures and quality standards to ensure consistent service. What We Offer Fully remote work with flexible scheduling. Competitive compensation based on experience and qualifications. Opportunities for professional development and career growth. A collaborative, supportive, and inclusive team environment. The opportunity to make a meaningful impact on customer satisfaction and company success. Long-term career opportunities within a growing organization. Diversity &amp; Inclusion We are committed to fostering a diverse, equitable, and inclusive workplace where everyone feels welcomed, respected, and empowered to succeed. We encourage applications from individuals of all backgrounds, experiences, and perspectives.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications</p><ul><li>1 2 years of experience in customer support, customer service, or a related role.</li><li>Excellent written and verbal communication skills.</li><li>Strong problem-solving abilities with a customer-first mindset.</li><li>Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.</li><li>Professional, dependable, patient, and detail-oriented.</li><li>Strong organizational and time management skills.</li><li>Comfortable working independently in a remote environment.</li><li>Experience with CRM platforms and customer support software is an advantage.</li><li>Proficiency with Microsoft Office or similar productivity tools.</li><li>High school diploma or equivalent required; additional education or relevant certifications are a plus.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About the Role We're looking for a customer-focused and proactive Remote Customer Support Specialist to join our growing team. In this role, you'll help create exceptional customer experiences by providing timely support, resolving inquiries, and communicating effectively across multiple channels. If you enjoy helping people, solving problems, and delivering outstanding service, we'd love to hear from you. Key Responsibilities Customer Support Respond to customer inquiries via email, live chat, and phone in a professional and timely manner. Provide accurate information about products, services, policies, and processes. Assist customers with account questions, order updates, troubleshooting, and general support. Deliver empathetic, solution-oriented service that ensures a positive customer experience. Issue Resolution Investigate and resolve customer concerns efficiently. Escalate complex issues to the appropriate internal teams when needed. Accurately document customer interactions and resolutions in the CRM system. Follow up with customers to confirm issues have been fully resolved. Customer Experience Build lasting customer relationships through friendly, clear, and professional communication. Collect customer feedback and share insights that help improve products and services. Contribute to customer retention by consistently delivering high-quality support. Collaborate with teammates to maintain a positive, customer-first culture. Systems &amp; Administrative Support Use CRM platforms, support software, and communication tools effectively. Keep customer records accurate and up to date. Assist in maintaining internal knowledge bases, FAQs, and support documentation. Follow company procedures and quality standards to ensure consistent service. What We Offer Fully remote work with flexible scheduling. Competitive compensation based on experience and qualifications. Opportunities for professional development and career growth. A collaborative, supportive, and inclusive team environment. The opportunity to make a meaningful impact on customer satisfaction and company success. Long-term career opportunities within a growing organization. Diversity &amp; Inclusion We are committed to fostering a diverse, equitable, and inclusive workplace where everyone feels welcomed, respected, and empowered to succeed. We encourage applications from individuals of all backgrounds, experiences, and perspectives.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications 1 2 years of experience in customer support, customer service, or a related role. Excellent written and verbal communication skills. Strong problem-solving abilities with a customer-first mindset. Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. Professional, dependable, patient, and detail-oriented. Strong organizational and time management skills. Comfortable working independently in a remote environment. Experience with CRM platforms and customer support software is an advantage. Proficiency with Microsoft Office or similar productivity tools. High school diploma or equivalent required; additional education or relevant certifications are a plus.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Deliver timely Human Resource (HR) services to Nahdi staff by providing information or providing general support through overseeing the maintenance of records, files, and databases of employees at NMC s system. Execute the Personnel operations pertaining to staff termination, resignation's, employee relations, new hires, attendance and day to day personnel functions etc. Execute the Personnel updates on the Human Resources Management System (HRMS) in timely manner. The position will administer employees benefit plans and work closely with all Human Recourse divisions Also, will be responsible to provide best services to all employees. Personnel Senior specialist must handle and responsibilities for all Personnel functions includes Onboarding, self-services , Human resources development fund programs, Resignation &amp; Clerance and accomplish, events management, QIWA platform any related tasks. Accountabilities Nahdi Staff: Approve Nahdi staff vacations through the review of the vacation request and the supporting documents in order to update the system and ensure the accurate implementation of the service. Review and approve the Human Resources (HR) letters for Nahdi staff through checking the employees history in order to update the system with relative information and to ensure timely implementation of the staff requests. Review and approve the Nahdi staff requests for any extra allowances in order to process the financial implications. Activate the service of the new employees on the system and finalize all related activities in regards to the on boarding from user name, password, nametag, switching bank details .etc. in order to ensure that the system is updated and to facilitate the finalization of the on boarding process. Quality check on the receiving of the ID, ATM visa and residence of Nahdi employees to ensure compliance and to ensure timely delivery of the Personnel services. Department Management: Manage the performance of the assigned team through monitoring the KPIs achievement, coaching, following up any obstacles, provide performance feedback and conversations, coaching etc to ensure the achievement of the set objectives. Generate and execute the probation period report and consequences on new hires in order to communicate to the concerned stakeholders the probation period results whether on hiring or termination. Employee duties are not limited only to the above-mentioned Accountabilities; he/she may perform other duties as assigned. Work Environment Indoors : 100 % Outdoors : 0% Working Days : 5 Working Days Days off : 2 Days Off Working Hours : 8:00 AM 6:00 PM (1 hour break)</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education Bachelor s Degree Experience 2 5 Years of Experience Computer Skills MS Office Suite &amp; Data analytics. Languages English Arabic</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Leverage your abilities and join the dynamic team of a leading FMCG Distribution company in the Kingdom of Saudi Arabia.</strong></p><br><p>We are looking for a results-driven <strong>E-Commerce Specialist</strong> to manage and grow the online sales channels for our portfolio of FMCG food brands, The role focuses on building strong relationships with key online platforms , achieving e-commerce sales targets, increasing product visibility, and driving revenue growth across the distributor's brand portfolio in line with company objectives.</p><br>Key Accountabilities:<ul><li>Manage and develop assigned e-commerce accounts, ensuring strong business relationships and long-term customer satisfaction.</li><li>Manage product listings, pricing, visibility, and content across all e-commerce platforms.</li><li>Ensure compliance with brand guidelines, platform norms, and SEO best practices.</li><li>Prepare and execute account plans to increase sales volume, revenue, profitability, and market share.</li><li>Negotiate annual agreements, commercial terms, promotional plans, pricing, and visibility opportunities with key online retailers.</li><li>Achieve monthly, quarterly, and annual e-commerce sales targets across assigned platforms.</li><li>Create and implement platform-specific marketing calendars and development plans on a monthly/quarterly basis.</li><li>Execute promotions, discounts, bundles, and visibility campaigns as per brand calendars and platform schedules.</li><li>Ensure proper implementation of online promotions, digital activations, banners, and flash sales</li><li>Coordinate with internal teams (Supply Chain, Logistics, Sales, and Marketing) to ensure smooth execution of e-commerce plans and order fulfillment.</li><li>Own sales forecasting and demand planning for e-commerce channels.</li><li>Ensure stock availability and flag risks related to out-of-stock or excess inventory.</li><li>Monitor customer performance, sales trends, and product availability to ensure continuous business growth.</li></ul><strong>Knowledge, Skills, and Experience:</strong><ul><li><strong><strong>Bachelor's degree in Business Administration, Sales, Marketing, Digital Marketing, or a related field.</strong></strong></li><li>Minimum of 3–5 years of experience in e-commerce, digital sales, or online account management, preferably within FMCG, food distribution, beverages, retail, or consumer goods.</li><li>Strong experience dealing with online marketplaces, e-commerce platforms, or major retail accounts (e.g., Amazon, Noon, Carrefour UAE, Talabat, or similar).</li><li>Proven track record of achieving e-commerce sales targets and managing strategic online accounts.</li><li>Strong negotiation, communication, and relationship management skills.</li><li>Good understanding of e-commerce sales planning, account management, online promotions, pricing, and customer development.</li><li>Ability to analyze sales data, identify opportunities, and prepare business reports.</li><li>Strong coordination skills with internal departments and external customers.</li><li>Proficiency in e-commerce platforms, content management systems, and digital marketing tools.</li><li>Excellent knowledge of the Saudi and UAE e-commerce market, especially the Jeddah and Western Region market, is a plus.</li><li>Familiarity with the FMCG distributor model and managing a portfolio of multiple brands is highly desirable.</li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Customer Success Specialist is responsible for managing assigned customer accounts and ensuring the delivery of an outstanding customer experience throughout the customer lifecycle. The role serves as the main point of contact between customers and Starlinks, working closely with Operations, Warehousing, Transportation, Finance, and Commercial teams to ensure service excellence, operational efficiency, and customer satisfaction. The successful candidate will proactively manage customer relationships, monitor service performance, resolve issues, drive continuous improvement, and support customer retention through effective communication and collaboration.</p><p><strong>Main Job Responsibilities:</strong></p><p><strong>Customer Relationship Management</strong></p><ul><li>Serve as the primary point of contact for assigned customer accounts.</li><li>Build strong, long-term relationships with customers.</li><li>Understand customer business requirements and operational needs.</li><li>Maintain regular communication with customers and provide timely updates.</li><li>Conduct customer meetings and business reviews.</li></ul><p><strong>Customer Experience Management</strong></p><ul><li>Deliver a high standard of customer service across all interactions.</li><li>Monitor customer satisfaction and identify opportunities for improvement.</li><li>Manage customer expectations through proactive communication.</li><li>Support customer onboarding and implementation activities.</li><li>Develop action plans to improve customer experience and account performance.</li></ul><p><strong>Operational Coordination</strong></p><ul><li>Coordinate daily with Warehouse, Transportation, Operations, Finance, and Commercial teams.</li><li>Follow up on inbound, outbound, inventory, transportation, and delivery activities.</li><li>Ensure customer requests are completed within agreed timelines.</li><li>Track operational issues until full resolution.</li><li>Escalate critical issues when necessary.</li></ul><p><strong>SLA &amp; Performance Management</strong></p><ul><li>Monitor customer KPIs and contractual Service Level Agreements (SLAs).</li><li>Track operational performance and compliance.</li><li>Investigate SLA breaches and coordinate corrective actions.</li><li>Maintain customer performance scorecards.</li><li>Support continuous improvement initiatives across customer accounts.</li></ul><p><strong>Complaint &amp; Escalation Management</strong></p><ul><li>Manage customer complaints and escalations from receipt to closure.</li><li>Coordinate investigations with internal departments.</li><li>Perform root cause analysis and ensure corrective actions are implemented.</li><li>Keep customers informed throughout the resolution process.</li><li>Maintain accurate escalation records.</li></ul><p><strong>Reporting &amp; Business Reviews</strong></p><ul><li>Prepare weekly and monthly customer performance reports.</li><li>Develop customer dashboards and KPI summaries.</li><li>Support Quarterly Business Reviews (QBRs).</li><li>Monitor customer health and identify retention risks.</li><li>Maintain customer action logs and follow up until completion.</li></ul><p><strong>Financial &amp; Commercial Support</strong></p><ul><li>Coordinate invoice-related inquiries with Finance.</li><li>Support billing validation and operational charge verification.</li><li>Monitor manual trackers for overtime, additional charges, and customer-specific operational costs.</li><li>Help identify missed billable services and revenue opportunities.</li><li>Support collection activities when required.</li><li>Identify opportunities for additional services and refer them to the Commercial team.</li></ul><p><strong>Continuous Improvement</strong></p><ul><li>Identify trends, service gaps, and improvement opportunities.</li><li>Recommend process improvements to enhance customer satisfaction.</li><li>Support digital transformation and automation initiatives within the Customer Experience department.</li><li>Share customer feedback with internal stakeholders to improve service delivery.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in Business Administration, Supply Chain, Logistics, Customer Experience, or a related field. 1-2 years of experience in Customer Success, Customer Experience, Key Account Management, Logistics, Supply Chain, or FMCG. Experience within a 3PL or logistics environment is preferred. Fluency in English (written and spoken) is mandatory. Arabic language skills are an advantage.</p><p></p></section>

Role Responsibilities:<br><br> Good understanding of Employee central and the integration points with Employee Central Payroll and S4H Experience in Success Factors Employee Central Ability to provide achievable solutions to complex scenarios and workaround to cases that do not have a standard solution Very good Communication, written and verbal skills in both English and Arabic Very good experience in Saudi Labor Law and SAP HCM Localization for KSA Suport in Designing and executing complex projects, ensuring alignment with strategic objectives Proficient in collaborating with cross-functional teams and stakeholders, adept at translating business requirements into technical solutions while effectively managing client expectations Experienced in handling large-scale projects, involving single or multiple products and complex environments Self Learning and fast develping person Ability to work under preasure and with minimum support<br><br>Requirements<br><br>Qualifications & Experience<br><br>Bachelor's degree in Human Resources, Information Systems, Computer Science, Business Administration, or a related field3+ years of experience in SAP Success Factors Employee Central implementation, support, and enhancement projects

Duties & Responsibilities Coordinate project activities between all stakeholders (Client, Consultant, Contractors, and External Departments). Prepare and maintain project documentation, logs, reports, and correspondence. Follow up on RFIs (Requests for Information) with clients, consultants, and internal stakeholders to ensure timely responses and resolution of technical queries. Organize and coordinate project meetings and prepare meeting minutes. Follow up on action items and ensure timely closure by responsible parties. Maintain accurate records of project-related resources. Coordinate and process site gate passes for manpower, equipment, and project-related materials to ensure smooth site access and mobilization. Prepare, submit, and follow up on equipment requests to ensure the availability of required resources for project execution. Coordinate and monitor Permit to Work (PTW) applications and approvals in compliance with project and HSE requirements. Qualifications :-Bachelor’s degree Experience from 2- 5 years of experience . “Preferred the candidate has knowledge of mechanical construction packages and execution workflows.“Competencies :-Cooperation & Collaboration Customer Intelligence Excellence in Delivering Results Accountability & Responsibility Communication & influencing Computer skills :-MS. Office (Excel, Word, Power Point, Outlook). ERP system Language proficiency:-Intermediate

Company Description Kyrios Global Community - A Part of GRG Health - is one of the world's fastest-growing exclusive networks of healthcare professionals from around the globe. GRG Health is a rapidly growing healthcare market research company in the Asia Pacific region, with offices in Pune, Gurgaon, Bangalore, Singapore, and Connecticut (US). The organization partners with global life sciences companies to deliver market intelligence through a multi-channel approach.<br>We connect Doctors, Nurses, Pharmacists, Payors, Physician Assistants, Occupational Therapists, Medical Device Professionals, and Pharmaceutical Industry Experts worldwide with companies for hourly consulting opportunities over the telephone, online, and more.<br>We are recruiting experienced Dermatologist for paid research engagements in healthcare. Ideal candidates will have a minimum of 3 years’ experience.<br>Our hourly compensation ranks among the best in the world, and our network professionals get paid to participate in consultations.<br>Please apply to the job post for our team to reach out with further details. If this sounds interesting, I’d be glad to share more details.<br>Looking forward to connecting with you.

Company Description Kyrios Global Community - A Part of GRG Health - is one of the world's fastest-growing exclusive networks of healthcare professionals from around the globe. GRG Health is a rapidly growing healthcare market research company in the Asia Pacific region, with offices in Pune, Gurgaon, Bangalore, Singapore, and Connecticut (US). The organization partners with global life sciences companies to deliver market intelligence through a multi-channel approach. <br>We connect Doctors, Nurses, Pharmacists, Payors, Physician Assistants, Occupational Therapists, Medical Device Professionals, and Pharmaceutical Industry Experts worldwide with companies for hourly consulting opportunities over the telephone, online, and more.<br>We are recruiting experienced Healthcare Specialist for paid research engagements in healthcare. Ideal candidates will have a minimum of 3 years’ experience.<br>Our hourly compensation ranks among the best in the world, and our network professionals get paid to participate in consultations.<br>Please apply to the job post for our team to reach out with further details. If this sounds interesting, I’d be glad to share more details.<br>Looking forward to connecting with you.<br>Sadhana Singhsadhana.singh@grgonline.com

<p>LLM Solution Design & Development Architect and deliver production-ready LLM applications — conversational agents, intelligent assistants, and RAG pipelines with advanced retrieval and re-ranking. <br>Build multi-agent systems using LangGraph, AutoGen, or CrewAI; apply prompt engineering techniques to optimise model performance. <br>Integrate LLM solutions with enterprise systems via REST APIs and event-driven architectures. Model Fine-Tuning & Optimisation <br>Lead fine-tuning (LoRA, QLoRA, instruction tuning) and benchmark foundation models (OpenAI, Mistral, LLaMA, Gemini) for specific use cases. </p><p><strong>Desired Candidate Profile</strong></p><ul><li>At least 3-5 years of hands-on experience in developing AI models and applications, demonstrating a proven track record in the field.</li><li>Relevant certifications such as TensorFlow Developer, AWS Certified Machine Learning, or similar qualifications that validate expertise.</li><li>Proficiency in programming languages like Python and R, alongside familiarity with AI frameworks such as TensorFlow or PyTorch.</li><li>Experience with cloud platforms such as AWS, Google Cloud, or Azure, ensuring scalability and efficiency in AI solutions.</li><li>A proactive mindset and adaptability to thrive in fast-paced environments, eager to learn and implement new AI strategies.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul><li>Create and process purchase orders (POs).</li><li>Follow up with suppliers on order status, delays, and confirmations</li><li>coordinate with freight forwarders to arrange shipments&nbsp;</li><li>Review shipping documents: (Commercial Invoice, Packing List, Bill of Lading / AWB…)</li><li>Track shipments and follow up on ETAs, delays, and transshipments&nbsp;</li><li>Compare freight quotes and select cost-effective options</li><li>Assign and verify (HS Code) for all imported items&nbsp;</li><li>Ensure correct classification to avoid:&nbsp;</li></ul><ol><li>Customs penalties&nbsp;</li><li>Clearance delays&nbsp;</li><li>Incorrect duties/VAT&nbsp;</li></ol><ul><li>Coordinate with suppliers and brokers to confirm item descriptions</li><li>Ensure having Product Certificates of Conformity (PCoC) if applicable.</li><li>Shipment Certificates (SCoC)</li><li>Coordinate with certification bodies and suppliers for required documents&nbsp;</li><li>Follow up on SABER approval issues before shipment arrival</li><li>Coordinate with customs brokers for smooth clearance&nbsp;</li><li>Ensure all documents are accurate and submitted on time&nbsp;</li><li>Handle issues such as:&nbsp;</li></ul><ol><li>HS code disputes&nbsp;</li><li>Missing documents&nbsp;</li><li>Inspection holds&nbsp;</li></ol><ul><li> Track shipments until final delivery</li><li>Coordinate cleared shipments to warehouse or project sites&nbsp;</li><li>Update internal teams on shipment status&nbsp;</li><li>Align deliveries with project timelines</li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>SFDA &amp; SABER</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Key Responsibilities</b></p><ul><li>Manage and resolve IT support tickets efficiently</li><li>Handle user account administration (password resets, access permissions, profile updates)</li><li>Provide email support and troubleshoot Microsoft 365 configuration and delivery issues</li><li>Monitor and address website security alerts across platforms such as GoDaddy, 101domain, and Turbify</li><li>Support the Odoo ERP system, including user troubleshooting and basic configuration tasks</li><li>Coordinate with external vendors and hosting providers for escalated technical issues</li><li>Maintain office network stability and ensure consistent connectivity</li><li>Assist with hardware and software setup for new and existing employees</li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Saudi nationality</li><li>Diploma or Bachelor's degree in IT, MIS, Computer Science, or a related field</li><li>Minimum of 2 years hands-on experience in IT support</li><li>Working knowledge of Microsoft 365 administration</li><li>Experience with web hosting platforms (GoDaddy, 101domain, or similar)</li><li>Familiarity with Odoo or any ERP system is an advantage</li><li>Basic understanding of network fundamentals and the ability to connect operational devices or servers to the network (e.g., tracking devices, maintenance equipment, or similar systems)</li><li>Strong troubleshooting skills and ability to work independently</li><li>Ability to read and write in English</li></ul></div>