Cisco Network Engineer Jobs - Jeddah Saudi
155 Jobs Found
IVR Developer<br>We are looking for an experienced IVR Developer to design, develop, implement, and optimize Interactive Voice Response (IVR) solutions aligned with business requirements and customer experience goals.<br>Key Responsibilities Design and develop IVR applications, call flows, menus, prompts, routing logic, and self-service workflows. Develop and customize IVR scripts using platforms such as Avaya, Cisco, Genesys, Twilio, Zoom, and Amazon Connect. Integrate IVR solutions with CRM, C2M, ERP, contact center, and ticketing systems. Work with APIs, databases, middleware, and web services to enable data-driven IVR interactions. Ensure integration with SIP, VoIP, PSTN, and telephony platforms. Implement skill-based routing, call queuing, callbacks, multilingual menus, and self-service capabilities. Support multi-channel customer engagement, including voice, SMS, and chatbot handoff. Customize IVR workflows based on business requirements and customer journey mapping. Conduct end-to-end, load, and stress testing before production deployment. Troubleshoot IVR issues and provide ongoing monitoring, support, and performance optimization. Conduct quarterly IVR health checks to ensure system availability and functionality. Maintain technical documentation covering IVR workflows, configurations, integrations, and changes. Identify and address security vulnerabilities highlighted by the Information Security team.<br>Required Qualifications & Experience Bachelor’s degree in Computer Science, Information Technology, or a related field.8–10 years of hands-on experience in contact center and IVR environments. Strong experience with contact center platforms such as Zoom, Bright Pattern, Cisco, and Avaya. Hands-on knowledge of IVR development, call routing, telephony integration, APIs, databases, and middleware. Strong troubleshooting, testing, integration, and system optimization skills. Good understanding of SIP, VoIP, PSTN, and contact center technologies. Experience working with enterprise CRM, ERP, ticketing, and customer-service platforms.
Our subsidiary (SOOR) is seeking a Network & Collaboration, Specialist who will be responsible for supporting network infrastructure, communication systems, and collaboration platforms to ensure reliable connectivity and communication services.<br><br>Key Responsibilities<br><br>Design, implement, and maintain enterprise LAN, WAN, WLAN, SD-WAN, and data center network infrastructure Design, deploy, and optimize enterprise wireless networks, ensuring seamless connectivity, coverage, capacity, and performance Configure and support routing and switching technologies using Cisco, Aruba, Juniper, or equivalent platforms Implement and manage Network Access Control (NAC) solutions to enforce secure device authentication, user access policies, and network segmentation Deploy, configure, and troubleshoot VoIP and Unified Communications infrastructure, including IP telephony, SIP, QoS, and voice gateways Manage wireless controllers, access points, RF optimization, roaming, guest wireless, and authentication services Monitor network and voice performance, proactively identifying and resolving issues to ensure maximum availability Lead network infrastructure projects, including branch connectivity, headquarters deployments, migrations, and technology upgrades Develop and maintain network diagrams, documentation, operational procedures, and technical standards Coordinate with vendors, ISPs, and service providers to resolve technical issues and implement new solutions Support and manage Aruba Wireless Controllers and Huawei Wi-Fi 7 environments<br><br>Additional Responsibilities (Account Growth & Commercial Support):<br><br>Manage and develop client accounts by identifying opportunities for cross-selling and up-selling additional services and solutions Act as a trusted advisor to clients, building long-term relationships and ensuring high customer satisfaction and retention Collaborate with the sales team to support new business opportunities<br><br>Requirements<br><br>Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field5 years of experience in IT projects. Familiarity with project management methodologies Proficiency in project tracking tools Strong organizational and multitasking abilities Excellent written and verbal communication skills Strong attention to detail and follow-through Fluent in English (spoken and written)<br><br>Job Location: HQ
???? We’re Hiring | Architectural Lighting Designer & Product Development Engineer<br><br>???? Location: Riyadh, Saudi Arabia<br>???? Company: AMANA LIGHT<br><br>About the Role<br><br>AMANA LIGHT is seeking a creative and technically skilled Architectural Lighting Designer & Product Development Engineer to join our team. The successful candidate will be responsible for designing innovative architectural lighting solutions, developing new lighting products, preparing technical documentation, and supporting projects from concept through manufacturing and installation.<br><br>Key Responsibilities<br><br>Design architectural lighting solutions for façade, landscape, indoor, and outdoor projects.<br>Develop new lighting products and improve existing product lines.<br>Prepare lighting layouts, shop drawings, fabrication drawings, and technical details.<br>Perform lighting calculations using Dialux evo.<br>Prepare technical submittals, compliance sheets, and material specifications.<br>Create 3D models and high-quality visualizations.<br>Review architectural, electrical, and lighting specifications.<br>Coordinate with production to ensure manufacturability and product quality.<br>Support the sales team with technical presentations and product selection.<br>Participate in client meetings, consultant coordination, and site visits.<br>Ensure compliance with Saudi Building Code, project specifications, and company quality standards.<br><br>Qualifications<br><br>Bachelor’s degree in Architecture or a related discipline.<br>Minimum 2 years of experience in architectural lighting design or lighting product development.<br>Proficiency in Auto CAD, Revit, Sketch Up, and Dialux evo.<br>Experience with Lumion, Enscape, or 3ds Max is preferred.<br>Strong understanding of lighting design principles, lighting calculations, and product specifications.<br>Knowledge of lighting standards, IP/IK ratings, CRI, CCT, UGR, and photometric files (IES/LDT).<br>Excellent communication, presentation, and teamwork skills.<br><br>What We Offer<br><br>Competitive salary.<br>Professional growth opportunities.<br>Exposure to landmark architectural lighting projects.<br>Collaborative and innovative work environment.<br>Medical insurance and benefits according to Saudi Labor Law.<br><br>Apply Now<br><br>Please send your CV and Portfolio to:<br><br>recruitment@amanalight.com<br><br>Subject: Architectural Lighting Designer & Product Development Engineer – Riyadh
The Senior Specialist, Cybersecurity is responsible for leading the design, implementation, operation, and continuous improvement of advanced cybersecurity solutions to protect the organization's IT infrastructure, applications, cloud environments, and information assets. The role provides senior technical expertise in cybersecurity engineering, threat detection, vulnerability management, security architecture, and incident response while ensuring compliance with regulatory requirements and industry best practices, including NCA Cybersecurity Controls and PDPL. Key Responsibilities Cybersecurity Engineering & Operations Lead the design, implementation, configuration, and maintenance of cybersecurity solutions, including Firewalls, IDS/IPS, SIEM, EDR/XDR, DLP, IAM, PAM, and security monitoring platforms. Develop and enhance security architecture to protect enterprise networks, systems, applications, and cloud environments. Manage and optimize security tools, policies, rules, and configurations to improve threat detection and prevention capabilities. Perform advanced security assessments, vulnerability management, and penetration testing activities. Analyze security alerts, investigate incidents, perform root cause analysis, and coordinate remediation activities. Develop security hardening standards and ensure secure configuration of systems and infrastructure. Lead security reviews for new technologies, applications, vendors, and third-party integrations. Support implementation of security controls across on-premises and cloud environments. Threat Management & Incident Response Monitor emerging cybersecurity threats, vulnerabilities, and attack techniques. Lead incident response activities, including investigation, containment, eradication, and lessons learned. Perform threat analysis and recommend improvements to the organization's security posture. Maintain and improve SIEM detection rules, correlation logic, and security use cases. Governance, Risk & Compliance Ensure cybersecurity controls align with NCA Essential Cybersecurity Controls (ECC), PDPL, and applicable regulatory requirements. Support internal and external cybersecurity audits by providing technical evidence and documentation. Conduct risk assessments and recommend security improvements. Maintain cybersecurity policies, procedures, standards, and technical documentation. Support compliance reporting and security maturity improvement initiatives. Technical Leadership Provide technical guidance and mentorship to junior cybersecurity team members. Lead cybersecurity projects and ensure successful implementation of security solutions. Evaluate new cybersecurity technologies and recommend suitable solutions. Collaborate with IT infrastructure, application development, and business teams to ensure secure technology delivery. Qualifications Education:Bachelor's Degree in Cybersecurity, Information Security, Computer Science, Information Technology, or related field. Experience5–8 years of relevant experience in cybersecurity, information security, security engineering, or cyber operations. Preferred Certifications CISSP (Preferred) CISM (Preferred) Comp TIA Security+CCNP Security CEHCySA+Microsoft AZ-500Microsoft SC-200 / SC-300Fortinet NSE / Palo Alto PCNSE
We’re Hiring: Network Security Engineer Location: Saudi Arabia Employment Type: Full-time Department: Information Technology<br>The Bridge Recruitment LLC is supporting an established organization in Saudi Arabia with the recruitment of an experienced Network Security Engineer with project-management capabilities. This position will be responsible for protecting and maintaining the organization’s network infrastructure while leading security initiatives, developing policies and technical documentation, conducting risk assessments and supporting regulatory compliance.<br>Key responsibilities:• Design, implement and maintain firewalls, VPNs, IDS/IPS and endpoint-protection solutions• Monitor network traffic, system logs and SIEM alerts for threats and anomalies• Conduct vulnerability scans and penetration testing, and coordinate remediation• Manage identity and access controls according to least-privilege principles• Investigate security incidents, perform root-cause analysis and develop mitigation strategies• Lead cybersecurity and infrastructure projects from initiation through completion• Define project scope, timelines, resources and deliverables• Coordinate with internal teams, vendors and service providers• Maintain network diagrams, configurations and security-architecture documentation• Develop and update security policies, procedures and standards• Conduct cybersecurity risk assessments and recommend controls• Support internal and external audits and compliance reviews• Provide security guidance and awareness training to employees and business teams<br>Required qualifications:• Bachelor’s degree in Computer Science, Cybersecurity, Information Technology or a related field• Three to five years of hands-on network-security experience• At least one to two years of experience leading or coordinating IT or cybersecurity projects• Strong understanding of TCP/IP, DNS, DHCP, routing, switching and VPN technologies• Experience with firewalls such as Fortinet or Palo Alto• Experience with SIEM, network-access control and endpoint-protection platforms• Experience creating technical documentation and cybersecurity policies• Familiarity with ISO 27001, NIST, HIPAA or comparable compliance frameworks• Familiarity with AWS or Azure and cloud-security principles• Strong analytical, communication, documentation and project-coordination skills<br>Preferred qualifications:• CISSP, CISM, CEH, CCNP Security, Comp TIA Security+, PMP or an equivalent certification• Experience in healthcare, financial services or another regulated industry• Familiarity with zero-trust architecture and Dev Sec Ops practices• Experience performing risk analysis and threat modeling To apply, email your updated CV to contact@thebridgerecruitment.com with the subject line “Network Security Engineer Application.”Only shortlisted candidates will be contacted. Candidate information will be handled confidentially and used solely for recruitment purposes.#Network Security Engineer #Cybersecurity Jobs #Information Security #Network Security #SIEM #Fortinet #Palo Alto #Cloud Security #Risk Management #Saudi Arabia Jobs #Hiring
The Senior Specialist, Cybersecurity is responsible for leading the design, implementation, operation, and continuous improvement of advanced cybersecurity solutions to protect the organization's IT infrastructure, applications, cloud environments, and information assets. The role provides senior technical expertise in cybersecurity engineering, threat detection, vulnerability management, security architecture, and incident response while ensuring compliance with regulatory requirements and industry best practices, including NCA Cybersecurity Controls and PDPL. Key Responsibilities Cybersecurity Engineering & Operations Lead the design, implementation, configuration, and maintenance of cybersecurity solutions, including Firewalls, IDS/IPS, SIEM, EDR/XDR, DLP, IAM, PAM, and security monitoring platforms. Develop and enhance security architecture to protect enterprise networks, systems, applications, and cloud environments. Manage and optimize security tools, policies, rules, and configurations to improve threat detection and prevention capabilities. Perform advanced security assessments, vulnerability management, and penetration testing activities. Analyze security alerts, investigate incidents, perform root cause analysis, and coordinate remediation activities. Develop security hardening standards and ensure secure configuration of systems and infrastructure. Lead security reviews for new technologies, applications, vendors, and third-party integrations. Support implementation of security controls across on-premises and cloud environments. Threat Management & Incident Response Monitor emerging cybersecurity threats, vulnerabilities, and attack techniques. Lead incident response activities, including investigation, containment, eradication, and lessons learned. Perform threat analysis and recommend improvements to the organization's security posture. Maintain and improve SIEM detection rules, correlation logic, and security use cases. Governance, Risk & Compliance Ensure cybersecurity controls align with NCA Essential Cybersecurity Controls (ECC), PDPL, and applicable regulatory requirements. Support internal and external cybersecurity audits by providing technical evidence and documentation. Conduct risk assessments and recommend security improvements. Maintain cybersecurity policies, procedures, standards, and technical documentation. Support compliance reporting and security maturity improvement initiatives. Technical Leadership Provide technical guidance and mentorship to junior cybersecurity team members. Lead cybersecurity projects and ensure successful implementation of security solutions. Evaluate new cybersecurity technologies and recommend suitable solutions. Collaborate with IT infrastructure, application development, and business teams to ensure secure technology delivery. Qualifications Education:Bachelor's Degree in Cybersecurity, Information Security, Computer Science, Information Technology, or related field. Experience5–8 years of relevant experience in cybersecurity, information security, security engineering, or cyber operations. Preferred Certifications CISSP (Preferred) CISM (Preferred) Comp TIA Security+CCNP Security CEHCySA+Microsoft AZ-500Microsoft SC-200 / SC-300Fortinet NSE / Palo Alto PCNSE
Our subsidiary (SOOR) is seeking a Network & Collaboration, Specialist who will be responsible for supporting network infrastructure, communication systems, and collaboration platforms to ensure reliable connectivity and communication services.<br><br>Key Responsibilities<br><br>Design, implement, and maintain enterprise LAN, WAN, WLAN, SD-WAN, and data center network infrastructure Design, deploy, and optimize enterprise wireless networks, ensuring seamless connectivity, coverage, capacity, and performance Configure and support routing and switching technologies using Cisco, Aruba, Juniper, or equivalent platforms Implement and manage Network Access Control (NAC) solutions to enforce secure device authentication, user access policies, and network segmentation Deploy, configure, and troubleshoot VoIP and Unified Communications infrastructure, including IP telephony, SIP, QoS, and voice gateways Manage wireless controllers, access points, RF optimization, roaming, guest wireless, and authentication services Monitor network and voice performance, proactively identifying and resolving issues to ensure maximum availability Lead network infrastructure projects, including branch connectivity, headquarters deployments, migrations, and technology upgrades Develop and maintain network diagrams, documentation, operational procedures, and technical standards Coordinate with vendors, ISPs, and service providers to resolve technical issues and implement new solutions Support and manage Aruba Wireless Controllers and Huawei Wi-Fi 7 environments<br><br>Requirements<br><br>Bachelor's degree in Information Technology, Computer Science, Computer Engineering, Management Information Systems (MIS), or a related field2-5 years of hands-on experience in enterprise networking and collaboration technologies Proven experience designing, implementing, and supporting enterprise network infrastructure projects Strong analytical, troubleshooting, and communication skills Proven experience delivering similar network infrastructure and collaboration projects within enterprise environments<br><br>Job location: Client Site
Since 2004, 2P has been a leader in Saudi Arabia’s ICT landscape, delivering integrated technology solutions that help organizations accelerate digital transformation and improve operational efficiency. With a strong foundation in innovation and service excellence, 2P continues to provide end-to-end solutions through its specialized business units and trusted market expertise. We are always looking to connect with talented professionals who are passionate about making an impact and growing within a dynamic, forward-looking environment.<br>We are seeking an experienced Front Office Team Leader to lead the Service Desk and End User Support teams, ensuring exceptional IT service delivery, compliance with ITIL best practices, and continuous service improvement. The ideal candidate will have strong leadership capabilities, technical expertise, and experience managing enterprise IT support operations.<br>Key Responsibilities Lead and manage the Service Desk and End User Support teams. Ensure compliance with agreed Service Level Agreements (SLAs) and service quality standards. Monitor team performance and prepare operational and performance reports. Ensure team members are trained and aligned with ITIL best practices. Coordinate between Service Desk, Infrastructure, and other support teams to ensure timely incident resolution. Review and continuously improve Knowledge Base (KB) articles and support procedures. Oversee IT Asset Management processes and ensure asset data accuracy. Maintain and update the Configuration Management Database (CMDB), including historical, current, and planned asset information. Drive Continual Service Improvement (CSI) initiatives based on customer satisfaction and operational metrics. Support Change Management activities and ensure adherence to organizational procedures. Conduct periodic asset reviews and generate inventory and asset lifecycle reports.<br>Required Skills IT Service Management (ITSM) ITIL Framework Service Desk Management End User Support SLA & KPI Management Asset Management Configuration Management Database (CMDB) Change Management Microsoft End User Products Windows Infrastructure (Active Directory, DNS, DHCP, IIS) System Administration & Troubleshooting Networking & Security Fundamentals Infrastructure Hardware Support<br>Qualifications Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related field. Minimum 5 years of experience in IT Service Management, Service Desk, or End User Support. Saudi Nationality is mandatory. ITIL Certification is required. CCNP Certification is required. Hands-on experience with ITSM platforms. Strong experience supporting Microsoft End User products and Windows infrastructure technologies. Proven expertise in system administration, troubleshooting, networking, monitoring tools, and security devices. Excellent communication, leadership, and interpersonal skills. Fluent in Arabic and English.<br>Preferred Qualifications Experience with enterprise IT operations and managed services environments. Experience with Continual Service Improvement (CSI) initiatives. Knowledge of IT Asset Management and CMDB best practices. Experience leading technical support teams in large enterprise environments.
We are looking for a highly skilled Cybersecurity Engineer – ZTNA / SASE to join our Cybersecurity team. The role supports the cybersecurity infrastructure program by ensuring secure connectivity for users, applications, and devices across on‑premises and cloud environments. The engineer enforces identity‑based access control, device posture verification, and secure remote access mechanisms in alignment with the National Cybersecurity Authority (NCA) Essential Cybersecurity Controls (ECC), international cybersecurity standards, and internal cybersecurity policies. The position works closely with network, cloud, and IT infrastructure teams to ensure secure and resilient access to enterprise resources while supporting the organization’s Zero Trust security architecture<br>Key Responsibilities ZTNA / SASE Platform Management Implement and maintain ZTNA and SASE solutions to provide secure access to enterprise applications. Configure secure access policies based on user identity, device posture, and contextual risk. Integrate ZTNA solutions with enterprise identity providers such as Active Directory and Azure AD. Manage secure remote access for internal users, partners, and third‑party vendors. Monitor system health, performance, and availability of SASE infrastructure.<br>Secure Network Access Architecture Support the implementation of Zero Trust architecture across enterprise environments. Ensure secure connectivity between users, devices, and enterprise applications. Implement segmentation and secure access policies to protect sensitive systems. Support integration of SASE platforms with existing network security tools such as firewalls and secure web gateways.<br>Security Monitoring & Operations Monitor ZTNA/SASE systems for anomalies and suspicious access activities. Investigate and respond to access‑related security incidents. Maintain logs and security telemetry for monitoring and forensic purposes. Work with the Security Operations Center (SOC) to support incident investigation and response.<br>Compliance & Governance Ensure ZTNA and SASE deployments comply with NCA Essential Cybersecurity Controls (ECC). Support cybersecurity audits and regulatory assessments. Maintain documentation for secure access architecture, policies, and configurations. Ensure secure access practices align with ISO 27001 and NIST Cybersecurity Framework requirements.<br>Operational Support & Continuous Improvement Perform upgrades, patching, and maintenance of ZTNA/SASE platforms. Troubleshoot access issues and provide support to IT teams. Identify opportunities to improve secure access architecture and operational efficiency. Participate in cybersecurity infrastructure projects and new technology deployments.<br>Qualifications Bachelor’s degree in Cybersecurity, Information Security, Computer Science, Information Technology, or Computer Engineering. Experience 4–6 years of experience in cybersecurity, network security, or secure access technologies. Hands-on experience with ZTNA or SASE solutions such as:Zscaler | Palo Alto Prisma Access | Netskope | Cloudflare. Experience with secure remote access technologies and enterprise networking environments.<br>Preferred Certifications CISSP – Certified Information Systems Security Professional CCSP – Certified Cloud Security Professional Vendor Certifications (Zscaler, Palo Alto, Netskope) Comp TIA Security+ Network Security Certifications such as CCNP Security
Job Title – AV Consultants and IT Engineer Company – TCS (MEA) Location – Saudi Arabia Job type – Full time About Us:Tata Consultancy Services (TCS) is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 50 years. TCS offers a consulting-led, cognitive powered, integrated portfolio of business, technology and engineering services and solutions. This is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS has over 616,171 of the world’s best-trained consultants with 157 nationalities in 53 countries. For more information, visit www.tcs.com and follow TCS news at @TCS_News. Job Description:<br>AV Consultants and IT Engineer:Results-driven AV/IT Consultant with 10+ years of experience specializing in the design, engineering, and commissioning of complex Enterprise Command Centers (ECC). Expert in bridging disparate AV, IoT, and building automation subsystems into centralized, unified management platforms. Proven track record of architecting scalable control environments that streamline facility-wide monitoring, diagnostics, and operational oversight. Core Competencies ECC & Unified Management Systems: Enterprise control architecture, dashboard centralization, centralized diagnostic logging. Controller Integration: Crestron (Fusion/XiO), Extron (Global Viewer), AMX (RMS), Biamp Tesira. System Convergence: Audio DSPs (Dante, Q-SYS), Video-over-IP (VoIP/AVoIP), VTC Infrastructure (Cisco, Poly), and Digital Signage. Consulting & Lifecycle: Needs assessment, RFP/tender development, cross-trade coordination, vendor management, and system commissioning<br>Application Deadline: 30-August-2026 Privacy Note:https://www.tcs.com/connect-with-tcs/privacy-policy
Support Engineer, EMEA (Saudi Nationals Only)<br>Overview Mavenir is seeking a talented Support Engineer to join the EMEA Operations Team in Saudi Arabia. This role provides focused technical expertise to EMEA customers and operations teams on m One products and deployments. The successful candidate will serve as a key technical interface between customers, Operations, and R&D, ensuring effective communication, issue resolution, and knowledge transfer across teams.<br>Key Responsibilities Build strong relationships with R&D teams and act as the key support interface to R&D. Support customers in replacing faulty hardware components and executing acceptance testing. Investigate issues thoroughly using logs, test tools, and coding knowledge before escalation. Resolve customer issues within contracted SLAs and provide regular status updates. Produce customer and support documentation and technical reports. Provide technical support to R&D, Delivery, and Operations teams during design, implementation, and testing phases. Coach internal teams on product capabilities and end-to-end solutions. Review and maintain technical quality documentation.<br>Qualifications & Experience Solid experience with UNIX environments (Solaris or Red Hat Linux). UNIX System Administration skills. Proven coding experience. Experience installing, upgrading, and configuring hardware and software. Understanding of software engineering principles and SIP protocol. Experience with HP and Sun platforms. Knowledge of IP networking and Cisco router configuration. Mobile network experience preferred. Experience performing onsite hardware replacement activities.<br>Skills & Competencies Can-do attitude and strong problem-solving skills. Excellent written and verbal communication skills. Ability to work independently and collaboratively. Strong planning, organization, and multitasking abilities. Customer-focused approach and commercial awareness. Ability to work under pressure and meet deadlines. Quick learner with the ability to adapt to new technologies.<br>Special Features Able and willing to travel freely within Saudi Arabia as required.<br>Eligibility This role is open to Saudi Nationals only, in line with local employment and Saudization requirements. Mavenir is committed to developing local talent and building a diverse and inclusive workplace that supports the Kingdom’s workforce development objectives.
About KUN Investment Holding KUN Investment Holding (KIH) is a private investment holding company established in 2013 and headquartered in Jeddah, with interests spanning healthcare, sports, wellness, hospitality, real estate, logistics, and beyond. We operate with a lean corporate structure where every function carries real ownership, and where technology is expected to be a secure, reliable enabler of the business, not a back-office afterthought.<br>The Role We are seeking a Senior IT Manager to lead KIH's IT function end-to-end: infrastructure, enterprise systems, cybersecurity, and data governance. Reporting to the Chief Administrative Officer, you will own the technology agenda across the holding: maturing IT from reactive support into a well-governed platform, protecting a high-confidentiality environment, and driving the digitization of core workflows. This is a hands-on leadership role. You will set direction, but you will also be close enough to the systems to know when something is wrong before the business does.<br>What You Will Own IT Strategy & Governance Define and execute the IT roadmap in line with business priorities and budget Establish IT policies, standards, and service levels Present technology investment cases and policy recommendations to executive management Infrastructure & Enterprise Systems Own the availability, performance, and lifecycle of IT infrastructure: networks, servers, cloud and on-premise platforms, and end-user computing Manage enterprise platforms including Microsoft 365 and the HRIS (Mena ITech); lead implementations, upgrades, and integrations with minimal business disruption Ensure business continuity and disaster recovery arrangements are defined, tested, and current Cybersecurity & Data Governance Lead the cybersecurity posture: access control, identity management, threat protection, and incident response Establish data governance and information protection practices across systems and information assets Enforce security standards across users, vendors, and systems, with the authority to act Vendors, Licensing & Budget Manage IT vendors, telecom providers, and security partners; negotiate contracts and hold suppliers to service levels Own IT licensing, asset management, and the IT budget with full cost accountability Digitization & Team Leadership Identify and deliver automation of manual workflows across corporate functions Lead, develop, and set standards for the IT team; build a service-oriented support culture<br>Qualifications & Experience Bachelor's degree in Information Technology, Computer Science, or a related field10 to 15 years of progressive IT experience, including team management Demonstrated depth in cybersecurity and IT governance; this is essential, not preferred Strong background across IT infrastructure and operations: networks, servers, cloud platforms, and end-user environments Experience managing enterprise applications (e.g., ERP, HRIS, Microsoft 365), including implementation, integration, and lifecycle management Track record of managing vendors, licensing, and IT budgets, and delivering IT projects on time and within budget Professional certifications (e.g., CISSP, CISM, ITIL, PMP, Microsoft/Azure, CCNP) are an advantage Fluent English and Arabic<br>Who You Are Discreet and trustworthy in an environment where confidentiality is non-negotiable. Accountable: you own outcomes, not tickets. Sound judgment under ambiguity, a leader who develops people, and a service mindset toward the business you enable.
Senior IT Manager | Riyadh, Saudi Arabia<br>An exciting opportunity has arisen for an experienced Senior IT Manager to join a leading international organisation in Riyadh. <br>This role offers the chance to lead enterprise IT operations, drive cybersecurity and digital workplace initiatives, and support a rapidly growing business with ambitious expansion plans.<br>We're looking for a hands-on technology leader who combines strategic thinking with operational excellence and enjoys working in a fast-paced, dynamic environment.<br>Key Responsibilities Lead end-to-end IT operations across multiple offices and business locations. Manage Microsoft 365, Azure, Entra ID, Intune, networking, servers, and modern workplace technologies. Ensure the availability, performance, and security of business-critical systems. Drive cybersecurity, compliance, disaster recovery, and business continuity initiatives. Oversee IT infrastructure for new office openings, business launches, and corporate events. Manage IT budgets, procurement, software licensing, and third-party vendors. Provide executive-level technology support and ensure meeting rooms and collaboration technologies operate seamlessly. Lead, mentor, and develop a high-performing IT team while fostering a service-driven culture.<br>Requirements Bachelor's degree in Computer Science, Information Technology, or a related discipline.6+ years of progressive IT experience, including at least 4 years in an IT management role. Proven experience managing multi-site IT operations. Strong expertise in Microsoft 365, Azure, Entra ID, Intune, networking, firewalls, VPNs, and endpoint security. Experience managing IT vendors, budgets, and outsourced service providers. Knowledge of Saudi cybersecurity and data protection regulations is highly desirable. Excellent stakeholder management and communication skills. Fluent in English; Arabic is an advantage.<br>Preferred Experience Professional certifications such as ITIL, PMP, Microsoft Azure, CISSP/CISM, or Cisco. Experience within the real estate, construction, or another fast-paced multinational environment. Exposure to ERP, CRM, AI, and digital transformation initiatives.<br>If you're a proactive IT leader with a passion for delivering secure, scalable technology solutions that enable business growth, we'd love to hear from you.<br>???? Location: Riyadh, Saudi Arabia???? Employment Type: Full-time
We are seeking a Datacenter Manager to oversee the operation, maintenance, and optimization of the bank’s datacenter infrastructure. The ideal candidate will have extensive technical knowledge of datacenter technologies and the ability to ensure the reliability, performance, and security of the datacenter environment.<br>Key Responsibilities: Datacenter Operations and Maintenance:Manage the day-to-day operations of the datacenter, including server, storage, and network infrastructure. Ensure the availability, performance, and security of all datacenter systems and services. Infrastructure Planning and Implementation:Plan, design, and implement datacenter infrastructure upgrades and expansions to support business growth and operational needs. Ensure the scalability and stability of the datacenter to accommodate evolving requirements. Disaster Recovery and Business Continuity:Plan, design, and implement disaster recovery procedures for the datacenter infrastructure. Ensure the backup and recovery of critical datacenter components and services. Security and Compliance:Enforce datacenter security policies and ensure compliance with internal and external regulations (e.g., SAMA, AML/CTF). Conduct regular audits and vulnerability assessments to identify and mitigate risks. Performance Monitoring and Optimization:Monitor datacenter performance and implement optimization strategies to ensure optimal system performance. Analyze system logs and performance metrics to identify and resolve bottlenecks. Team Leadership and Collaboration:Lead and mentor a team of datacenter engineers and administrators. Work closely with IT operations, security teams, and business stakeholders to ensure seamless datacenter operations.<br>Job Requirements: <br>Nationality:Saudi Education:Bachelor’s degree in computer science, IT, or a related field. Advanced certifications in datacenter technologies (e.g., VMware, Microsoft, Cisco, Comp TIA) are a plus. Experience:Minimum of 5–8 years of experience in datacenter management, with at least 3 years in a managerial or leadership role. Proven experience in managing large-scale datacenter environments in a financial institution. Skills and Knowledge:Strong technical knowledge of datacenter infrastructure, including servers, storage, and network components. Experience with datacenter performance monitoring, troubleshooting, and optimization. Familiarity with cloud-based datacenter solutions (e.g., AWS, Azure, Google Cloud). Strong understanding of datacenter security, access control, and compliance requirements. Excellent problem-solving, communication, and leadership skills.<br>Location:Jeddah
We are seeking a Datacenter Manager to oversee the operation, maintenance, and optimization of the bank’s datacenter infrastructure. The ideal candidate will have extensive technical knowledge of datacenter technologies and the ability to ensure the reliability, performance, and security of the datacenter environment.<br>Key Responsibilities: Datacenter Operations and Maintenance:Manage the day-to-day operations of the datacenter, including server, storage, and network infrastructure. Ensure the availability, performance, and security of all datacenter systems and services. Infrastructure Planning and Implementation:Plan, design, and implement datacenter infrastructure upgrades and expansions to support business growth and operational needs. Ensure the scalability and stability of the datacenter to accommodate evolving requirements. Disaster Recovery and Business Continuity:Plan, design, and implement disaster recovery procedures for the datacenter infrastructure. Ensure the backup and recovery of critical datacenter components and services. Security and Compliance:Enforce datacenter security policies and ensure compliance with internal and external regulations (e.g., SAMA, AML/CTF). Conduct regular audits and vulnerability assessments to identify and mitigate risks. Performance Monitoring and Optimization:Monitor datacenter performance and implement optimization strategies to ensure optimal system performance. Analyze system logs and performance metrics to identify and resolve bottlenecks. Team Leadership and Collaboration:Lead and mentor a team of datacenter engineers and administrators. Work closely with IT operations, security teams, and business stakeholders to ensure seamless datacenter operations.<br>Job Requirements: <br>Nationality:Saudi Education:Bachelor’s degree in computer science, IT, or a related field. Advanced certifications in datacenter technologies (e.g., VMware, Microsoft, Cisco, Comp TIA) are a plus. Experience:Minimum of 5–8 years of experience in datacenter management, with at least 3 years in a managerial or leadership role. Proven experience in managing large-scale datacenter environments in a financial institution. Skills and Knowledge:Strong technical knowledge of datacenter infrastructure, including servers, storage, and network components. Experience with datacenter performance monitoring, troubleshooting, and optimization. Familiarity with cloud-based datacenter solutions (e.g., AWS, Azure, Google Cloud). Strong understanding of datacenter security, access control, and compliance requirements. Excellent problem-solving, communication, and leadership skills.<br>Location:Jeddah
JOB INFORMATIONJob Title: Consultant, Breast Cancer Department: Breast Cancer / Oncology Location: Riyadh, Saudi Arabia SHORT DESCRIPTIONAn excellent opportunity to join one of the most prestigious and leading Hospital & Research Centers in Riyadh, Saudi Arabia as a Consultant, Breast Cancer. The position offers the opportunity to work within a specialized multidisciplinary breast cancer service, providing comprehensive, evidence-based care while contributing to clinical research, education, and the continued development of breast cancer services. JOB SUMMARYAs a Consultant specializing in Breast Cancer, you will provide expert clinical care across the breast cancer pathway, including diagnosis, staging, treatment planning, and follow-up of patients with complex breast malignancies. The successful candidate will work closely with multidisciplinary teams to develop individualized treatment strategies and contribute to the implementation of contemporary breast cancer treatment protocols. The role will also involve teaching, research, clinical trials, quality improvement, and participation in the development of specialized oncology services. MAIN DUTIES AND RESPONSIBILITIESProvides high-quality breast cancer care to patients. Provides expert consultation and management of complex breast cancer cases. Participates in multidisciplinary breast cancer tumor boards and treatment planning. Develops individualized treatment plans in accordance with current evidence-based guidelines and protocols. Provides consultative services as requested. Participates in clinical trials, research activities, and development of breast cancer treatment protocols. Actively participates in the training and teaching of residents, fellows, and junior medical staff. Supervises fellows, staff/assistant physicians, and residents as appropriate. Participates in quality improvement and patient safety initiatives. Contributes to the development and advancement of breast cancer services. Participates in committees and other administrative functions as needed. Follows all hospital-related policies and procedures. Performs other related duties as assigned. REQUIRED QUALIFICATIONSEducation & Certification Graduate from a recognized medical school of good standing. Completion of required postgraduate training in Oncology / Breast Cancer or a relevant recognized specialty. Completion of appropriate breast cancer sub-specialty/fellowship training from a recognized center. American Board Certification or equivalent recognized qualification. UK: CCT (Certificate of Completion of Training) or CCST (Certificate of Completion of Specialty Training). Australia: FRACP (Fellow of the Royal Australasian College of Physicians), where applicable. A qualification recognized by the Saudi Commission for Health Specialties (SCFHS) is required. Data Flow verification is required. Professional Experience Preferred: Minimum 10 years of experience after completion of breast cancer sub-specialty training. Extensive experience in the diagnosis and management of breast cancer, including complex and advanced cases. Demonstrated experience working within multidisciplinary breast cancer teams. Experience with contemporary breast cancer treatment approaches and evidence-based clinical protocols. Experience in clinical research, clinical trials, publications, teaching, or academic activities is highly desirable. Experience contributing to service development, quality improvement, or clinical leadership is an advantage. Age below 58 years. Language Proficiency in English. Arabic proficiency is preferred. References Positive professional references attesting to the candidate's clinical expertise, professional experience, leadership capabilities, and ethical conduct.
Position Summary The Data Center Hardware & Equipment Specialist at KAUST's flagship supercomputer facility plays a crucial role in ensuring the physical infrastructure's security and operational continuity. This position oversees the installation, configuration, and maintenance of servers, including GPUs, within the CRAY supercomputer environment and other hosted equipment. This position ensures compliance with hardware tracking processes and updates the asset register, collaborating with various teams to meet procurement and regulatory requirements while maintaining high standards of security and operational efficiency.<br>Working within the Scientific Computing Center (SCC) data center and other Data Centers, hosting HPCs, including Shaheen III, the Data Center Hardware & Equipment Specialist manages data center hardware and equipment, ensuring that all components are properly installed and configured to support operations. The Specialist maintains detailed records of hardware assets, tracks equipment status, and ensures compliance with established protocols. This role is essential to maintaining the integrity and performance of the HPE/CRAY supercomputer's infrastructure.<br>Job Description Major Responsibilities:Oversee the installation, configuration, and maintenance of servers, including GPUsEnsure compliance with hardware tracking processes and update the asset register Perform regular inspections and maintenance of data center hardware Monitor physical conditions of servers and other IT infrastructure Manage network cables, server hardware and other equipment Collaborate with vendors to proactively manage backup part inventory to ensure uptime Work with compliance officers to ensure accurate accounting of controlled equipment Follow data center access protocols to ensure the security of the system and prevent unauthorized removal of parts Respond to alarms and incidents, providing immediate resolution Collaborate with procurement teams to acquire necessary equipment Ensure adherence to export control regulations and NIST SP 800-53 standards. Maintain detailed records of hardware assets and track equipment status Oversee/perform complex software/hardware troubleshooting, patches, and re-installations Manage infrastructure capacity and performance, verifying application logs and monitoring activity<br>Personal Requirements:<br>Competencies Demonstrates expertise in managing and maintaining HPE/CRAY supercomputer hardware infrastructure, including servers, storage systems, and networking equipment Shows proficiency in handling GPUs and optimizing the infrastructure performance within the supercomputer environment Exhibits strong understanding of HPC systems and architectures Communicates effectively with stakeholders Uses monitoring tools to optimize supercomputer infrastructure performance Demonstrates analytical skills to troubleshoot and resolve hardware issues Shows flexibility to adapt to new technologies and changing business needs Ensures compliance with hardware tracking processes Collaborates across teams to achieve goals Ability to manage logistics of heavy equipment and work in confined spaces<br>Experience Detailed knowledge of HPE/CRAY supercomputer hardware infrastructure and NVIDIA supercomputer GPUs, including installation, maintenance, and troubleshooting of the supporting infrastructure Experience working in data centers, managing large-scale hardware deployments, and ensuring uptime and reliability Proven track record in overseeing the installation, configuration, and maintenance of servers and data center equipment Familiarity with hardware tracking processes and asset register management<br><br>Qualifications Bachelor’s degree in Computer Science, Information Technology, Electrical Engineering, Electronics Engineering or related field Relevant certifications preferred (e.g., CDCTP, DCCA, CCNP Data Center, RCDD) Minimum of 7 years of experience in managing HPC hardware and data center equipment/infrastructure Knowledge of data center infrastructure and operations Understanding of IT asset management for controlled equipment
The Cloud Security Engineer is responsible for designing, implementing, and maintaining a secure cloud infrastructure to protect systems, networks, and data from cyber threats. This role involves continuous monitoring of cloud environments, identifying and mitigating vulnerabilities, responding to security incidents, and ensuring compliance with company policies and regulations. The engineer proactively enhances the organization’s cloud security posture, safeguards sensitive information, and supports overall business continuity and risk management efforts.<br>Day –to- day Operations:•Security Monitoring & Incident Response•Monitor and manage daily security operations, ensuring all systems are functioning optimally.•Respond promptly to alerts from SIEM, EDR, WAF, and other security tools — addressing incidents on the same day without delay.•Ensure all systems are up to date and consistently transmitting logs reliably.•Investigate and resolve false positives and coordinate with relevant teams when issues arise.•Provide immediate support and response to SOC incident reports, escalating and involving appropriate teams when necessary.•Ensure malware protection is active across all systems and that security updates are applied promptly.•Compliance & Reporting•Ensure compliance with internal policies and national regulatory guidelines (e.g., those issued by Saudi regulators).•Immediately follow up on legislative requests, documenting actions taken and notifying relevant stakeholders.•Prepare internal and external reports on security operations within set deadlines.•Maintain compliance with cybersecurity standards regarding log collection, analysis, and reporting accuracy.•Vulnerability & Risk Management•Follow up on vulnerability remediation efforts and track closure status.•Continuously assess the organization's security posture and identify emerging risks.•Share identified risks or weaknesses in processes, data, or systems with the appropriate teams for timely mitigation.•Team Leadership & Collaboration•Monitor team performance using clear KPIs and methodologies.•Assign responsibilities, ensure accountability, and support team members as needed.•Facilitate collaboration across departments for tasks requiring cross-functional coordination.•Encourage innovation by exploring new technologies or methods to improve efficiency.•Provide necessary support and direction to the team during incidents or escalations.•Operational Excellence•Ensure timely closure of customer support tickets in line with SLA/OLA requirements.•Implement and enforce best practices in daily operations and service delivery.•Submit weekly reports to management detailing completed tasks and recommending improvements.•Track and report technical KPIs to measure the effectiveness and efficiency of operations.•Perform regular system maintenance, testing, and updates; report on these activities accordingly.•Follow up on all assigned tasks and escalate challenges to management as needed.•Foster a culture of innovation within the team, encouraging the exploration of new technologies and approaches to solve traditional problems more efficiently.•Establish metrics and KPIs to measure the effectiveness of technical operations and team performance, using data to drive decisions.•Promote cross-department collaboration to ensure that technical operations align with the broader business goals and customer needs.•Complete and follow up on all tasks, responsibilities, and activities assigned by the direct manager.•Role-Specific Duties: Complete all tasks, responsibilities, and activities that are specifically aligned with the role. Educational Level:Bachelor’s degree in Computer Science, Information Technology, or a related field. Required:Comp TIA Security+CCNP Security Security Vendor Certifications Preferable:Experience Level:-A minimum 2 years of experience in a similar role.
Position Summary The Data Center Hardware & Equipment Specialist at KAUST's flagship supercomputer facility plays a crucial role in ensuring the physical infrastructure's security and operational continuity. This position oversees the installation, configuration, and maintenance of servers, including GPUs, within the CRAY supercomputer environment and other hosted equipment. This position ensures compliance with hardware tracking processes and updates the asset register, collaborating with various teams to meet procurement and regulatory requirements while maintaining high standards of security and operational efficiency.<br>Working within the Scientific Computing Center (SCC) data center and other Data Centers, hosting HPCs, including Shaheen III, the Data Center Hardware & Equipment Specialist manages data center hardware and equipment, ensuring that all components are properly installed and configured to support operations. The Specialist maintains detailed records of hardware assets, tracks equipment status, and ensures compliance with established protocols. This role is essential to maintaining the integrity and performance of the HPE/CRAY supercomputer's infrastructure.<br>Job Description Major Responsibilities:Oversee the installation, configuration, and maintenance of servers, including GPUsEnsure compliance with hardware tracking processes and update the asset register Perform regular inspections and maintenance of data center hardware Monitor physical conditions of servers and other IT infrastructure Manage network cables, server hardware and other equipment Collaborate with vendors to proactively manage backup part inventory to ensure uptime Work with compliance officers to ensure accurate accounting of controlled equipment Follow data center access protocols to ensure the security of the system and prevent unauthorized removal of parts Respond to alarms and incidents, providing immediate resolution Collaborate with procurement teams to acquire necessary equipment Ensure adherence to export control regulations and NIST SP 800-53 standards. Maintain detailed records of hardware assets and track equipment status Oversee/perform complex software/hardware troubleshooting, patches, and re-installations Manage infrastructure capacity and performance, verifying application logs and monitoring activity<br>Personal Requirements:<br>Competencies Demonstrates expertise in managing and maintaining HPE/CRAY supercomputer hardware infrastructure, including servers, storage systems, and networking equipment Shows proficiency in handling GPUs and optimizing the infrastructure performance within the supercomputer environment Exhibits strong understanding of HPC systems and architectures Communicates effectively with stakeholders Uses monitoring tools to optimize supercomputer infrastructure performance Demonstrates analytical skills to troubleshoot and resolve hardware issues Shows flexibility to adapt to new technologies and changing business needs Ensures compliance with hardware tracking processes Collaborates across teams to achieve goals Ability to manage logistics of heavy equipment and work in confined spaces<br>Experience Detailed knowledge of HPE/CRAY supercomputer hardware infrastructure and NVIDIA supercomputer GPUs, including installation, maintenance, and troubleshooting of the supporting infrastructure Experience working in data centers, managing large-scale hardware deployments, and ensuring uptime and reliability Proven track record in overseeing the installation, configuration, and maintenance of servers and data center equipment Familiarity with hardware tracking processes and asset register management<br><br>Qualifications Bachelor’s degree in Computer Science, Information Technology, Electrical Engineering, Electronics Engineering or related field Relevant certifications preferred (e.g., CDCTP, DCCA, CCNP Data Center, RCDD) Minimum of 7 years of experience in managing HPC hardware and data center equipment/infrastructure Knowledge of data center infrastructure and operations Understanding of IT asset management for controlled equipment
Job Title: Security Analyst – Infrastructure Management (L1 Cybersecurity Analyst) Location: Riyadh, Saudi Arabia Experience: 1–3 Years<br>We are seeking a Security Analyst – Infrastructure Management (L1) to provide 24x7 first-line operational support for enterprise security infrastructure. The role is responsible for continuous monitoring of security platforms, validating security events, performing initial troubleshooting, managing incidents, and escalating issues to L2 or OEM support teams in accordance with established SLAs and operational procedures.<br>Key Responsibilities Monitor security tools, dashboards, alarms, and events to ensure continuous availability of security infrastructure. Perform alarm triage, event validation, and first-level analysis of security incidents. Log, update, assign, and track incidents using the organization's ticketing system. Follow approved SOPs, runbooks, and operational procedures for incident handling and escalation. Perform basic health checks on firewalls, VPNs, and other security devices. Verify device availability, interface/link status, VPN sessions, and basic security policy impacts. Conduct initial troubleshooting and escalate unresolved or high-priority incidents to L2, OEM vendors, or relevant support teams. Support approved operational changes in accordance with change management processes. Maintain accurate incident records, operational logs, and shift handover documentation. Prepare and update reports related to SLA compliance, incident status, and infrastructure availability. Coordinate with SOC, NOC, Helpdesk, Customer Operations, and third-party vendors to ensure timely incident resolution. Escalate critical incidents promptly and ensure all activities comply with defined SLAs and operational standards.<br>Required Skills & Experience1–3 years of experience in SOC, NOC, Security Operations, or Network Security Support. Basic understanding of enterprise security infrastructure and network security concepts. Familiarity with firewalls, VPN technologies, network connectivity, and security monitoring. Experience using monitoring, logging, and incident/ticket management tools. Knowledge of incident management, escalation procedures, and operational support processes. Strong analytical and troubleshooting skills with attention to detail. Good verbal and written communication skills. Ability to work in a 24x7 rotational shift environment.<br>Preferred Technical Skills Firewall technologies (Palo Alto, Fortinet, Cisco Firepower, Check Point) VPN Technologies (IPSec, SSL VPN) Basic knowledge of SIEM platforms (Microsoft Sentinel, Splunk, QRadar, Arc Sight) Network fundamentals (TCP/IP, DNS, DHCP, Routing, Switching) Windows and Linux administration fundamentals ITSM/Ticketing tools (Service Now, Manage Engine, Jira, Remedy)<br>Preferred Certifications Comp TIA Security+CCNAFortinet Certified Associate (FCA) or equivalent Microsoft SC-900ITIL Foundation Any entry-level cybersecurity certification is an advantage.