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<p>About AvePoint AvePoint is the unifying Trust Layer for AI. AvePoint enables more than 28,000 organizations and 6,000 channel partners to protect, secure, and govern their entire AI estate across data, infrastructure, AI and agents for Microsoft, Google, Salesforce, and other leading cloud environments so that enterprises can deploy AI with confidence and scale innovation without scaling risk. To learn more, visit www.avepoint.com . As a Strategic Consultant, you are a key technical consultant/architect on AvePoint s solutions and services engagements with our clients both remotely and on-site. This role will evaluate, manage and deliver on projects that accelerate customer adoption of their Microsoft investments. Your responsibilities will include: Serving as the technical lead and consultant for the delivery of services engagements ranging from management, migration and protection of Microsoft 365 and SharePoint through the implementation of AvePoint tools and solutions Architecting, configuring, and deploying enterprise implementations for the AvePoint product line and the Microsoft technology stack, including next generation product stack Offer expert guidance on AvePoint and associated Cloud technologies. Delivering training sessions to customers through web-based conferences or onsite at customer s location Implementing proposed technical strategies and solutions to satisfy customers business needs Acting as the customer advocate and liaison for product management and development Compiling technical documentation of projects and implementations as well as service deliverables Effectively and accurately setting client expectations and deliverables Playing the role of an the ground technical resource by providing technical support, product demonstration, and/or solution consultation Proposing and/or designing technical solutions, which include creating prototypes and proofs of concept to assist the product selection process Providing validation and readiness of AvePoint products against technical and business requirements Servicing various technical projects for internal purposes Advancing internal-QA and Scenario testing with virtualized infrastructures and technologies Success Metrics include, but are not limited to the candidate s ability to: Project and explain ROI Project and explain the Business Value delivered Project and explain the Rate of Change Drive Service Delivery Success Manage Stakeholder Engagement Drive Customer Experience Guarantee End User Satisfaction Monitor Technical Debt Index Balance speed, value and quality OK, I'm interested... is this the job for me? We look for people who value agility, passion and teamwork; those who can bring fresh ideas to the table and want the opportunity to learn, grow, and expand their careers. Bring your aptitude and build upon what you do best for our customers, partners, team, and you. As a Strategic Consultant, you are someone who loves working as a consultant on software delivery projects with external customers. Ideal candidates should enterprise level expertise of SharePoint, Microsoft 365 and relevant services. Other qualities you ll need to be a fit for this role include: 6+ years of experience in architectural design and development with a focus on planning, deploying or supporting enterprise level Microsoft 365 and Azure applications Solid understanding of Microsoft 365, Azure, and SharePoint services architecture, components, and configuration differences for all versions Experience in managing and running projects such as digital transformation, change management, system migrations, consolidation, and deployment Experience with programming constructs, business logic development, information architecture, and taxonomy strategies supporting web services in a SharePoint/.NET environment Expert in leading workshops including IT governance and information governance & compliance strategy topics for enterprise level SharePoint implementations Working knowledge of TCP/IP, DHCP, DNS, Active Directory, DNS, SMTP, and DHCP technologies Understanding of IT governance and compliance standards such as ITIL and COBIT Working technical knowledge of current software protocols and Internet standards Must be self-motivated with the ability to set and meet deadlines on multiple projects without frequent supervision Effective oral and written communication skills with exceptional customer service skills, including the ability to interact professionally with a diverse group of customers Excellent technical writing skills and proven track record of composing guides, testing documents, technical outlines and schematics Arabic speaker #LI-SB1 Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice .</p><p><strong>Desired Candidate Profile</strong></p><ul><li>6+ years of experience in architectural design and development with a focus on planning, deploying or supporting enterprise level Microsoft 365 and Azure applications</li><li>Solid understanding of Microsoft 365, Azure, and SharePoint services architecture, components, and configuration differences for all versions</li><li>Experience in managing and running projects such as digital transformation, change management, system migrations, consolidation, and deployment</li><li>Experience with programming constructs, business logic development, information architecture, and taxonomy strategies supporting web services in a SharePoint/.NET environment</li><li>Expert in leading workshops including IT governance and information governance & compliance strategy topics for enterprise level SharePoint implementations</li><li>Working knowledge of TCP/IP, DHCP, DNS, Active Directory, DNS, SMTP, and DHCP technologies</li><li>Understanding of IT governance and compliance standards such as ITIL and COBIT</li><li>Working technical knowledge of current software protocols and Internet standards</li><li>Must be self-motivated with the ability to set and meet deadlines on multiple projects without frequent supervision</li><li>Effective oral and written communication skills with exceptional customer service skills, including the ability to interact professionally with a diverse group of customers</li><li>Excellent technical writing skills and proven track record of composing guides, testing documents, technical outlines and schematics</li><li>Arabic speaker</li></ul>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY <br>Maintains the transient rooms inventory for the hotel(s) and responsible for maximizing transient revenue. The Revenue Manager releases group rooms back into general inventory and ensures clean booking windows for customers. The position recommends pricing and positioning of cluster properties. In addition, the position oversees the inventory management system to verify appropriateness of agreed upon selling strategies.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 3 years experience in the revenue management, sales and marketing, or related professional area.<br>OR<br>• 4-year bachelor's degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 1 year experience in the revenue management, sales and marketing, or related professional area.<br>CORE WORK ACTIVITIES<br>Analyzing and Reporting Revenue Management Data<br>• Compiles information, analyzes and monitors actual sales against projected sales.<br>• Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.<br>• Generates and provides accurate and timely results in the form of reports, presentations, etc.<br>• Conducts sales strategy analysis and refines as appropriate to increase market share for all properties.<br>• Maintains accurate reservation system information.<br>• Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.<br>• Generates updates on transient segment each period.<br>• Assists with account diagnostics process and validates conclusions.<br>Executing Revenue Management Projects and Strategy <br>• Updates market knowledge and aligns strategies and approaches accordingly.<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions.<br>• Establishes long-range objectives and specifying the strategies and actions to achieve them.<br>• Takes a predetermined strategy and drives the execution of that strategy.<br>• Demonstrates knowledge of job-relevant issues, products, systems, and processes.<br>• Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).<br>• Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements.<br>• Provides revenue management functional expertise to cluster general managers, leadership teams and market sales leaders.<br>• Ensures hotel strategies conform to brand philosophies and initiatives.<br>• Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.<br>• Prepares sales strategy meeting agenda, supporting documentation.<br>• Communicates proactively with properties regarding rate restrictions and strategy.<br>• Manages rooms inventory to maximize cluster rooms revenue.<br>• Assists hotels with pricing and provides input on business evaluation recommendations.<br>• Leads efforts to coordinate strategies between group sales offices.<br>• Supports cluster selling initiatives by working with all reservation centers.<br>• Uses reservations system and demand forecasting systems to determine, implement and control selling strategies.<br>• Checks distribution channels for hotel positioning, information accuracy and competitor positioning.<br>• Ensures property diagnostic processes (PDP) are used to maximize revenue and profits.<br>• Initiates, implements and evaluates revenue tests.<br>• Provides recommendations to improve effectiveness of revenue management processes.<br>• Communicates brand initiatives, demand and market analysis to hotels/clusters/franchise partners/owners.<br>• Understands and communicates the value of the brand name as it relates to franchise partnerships and revenue management opportunities.<br>• Promotes and protects brand equity.<br>Building Successful Relationships<br>• Develops and manages internal key stakeholder relationships in a proactive manner.<br>• Acts as a liaison, when necessary, between property and regional/corporate systems support.<br>Additional Responsibilities <br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Attends staff/forecast/long range meetings as requested by properties.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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5+ years </div>
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<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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<h2 class="h5">Job description</h2>
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<p><span><strong><span>About Lucid</span></strong></span></p><br><p><strong><span>At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.</span><span>&nbsp;</span></strong></p><br><p><strong><span>We achieve this through deep vertical integration, with design, engineering, and production&nbsp;happening in-house&nbsp;across our global offices and&nbsp;manufacturing&nbsp;facilities.&nbsp;Our&nbsp;teams&nbsp;come&nbsp;from&nbsp;industries&nbsp;around the world, united by a shared commitment to excellence.&nbsp;By refusing to settle, you&nbsp;can&nbsp;help&nbsp;redefine&nbsp;what’s&nbsp;possible and&nbsp;shape the future of mobility.</span></strong></p><br><br><p><strong>Position Overview</strong></p><br><p>&nbsp;The Project Manager, Retail Development, is responsible for the end‑to‑end delivery of Lucid retail and service facilities across the Middle East. The role ensures projects are planned, executed, and delivered on time, on budget, and in full compliance with Lucid brand, technical, and operational standards. Working cross‑functionally and with external partners, the role acts as the central coordination point throughout the full project lifecycle from feasibility through handover.</p><br><br><p>&nbsp;</p><br><p><strong>Key Responsibilities</strong></p><br><p>&nbsp;</p><br><p><strong>Project Planning &amp; Initiation</strong></p><br><p>- Support network expansion plans through feasibility assessment, site readiness evaluation, and project scoping.</p><br><p>- Develop detailed project plans, timelines, and milestones in coordination with internal stakeholders.</p><br><p>- Support budget development, cost estimates, and approval processes in collaboration with Finance.</p><br><p><strong>Design, Procurement &amp; Delivery</strong></p><br><p>- Coordinate design development to ensure compliance with Lucid brand standards and operational requirements.</p><br><p>- Support tendering, contractor selection, and technical evaluations in line with governance frameworks.</p><br><p><strong>- </strong>Manage consultants and contractors through project stages, ensuring adherence to scope, schedule, and quality.</p><br><p>- Monitor site progress, risks, and dependencies, driving issue resolution and mitigation actions.</p><br><p>- Coordinate inspections, testing, commissioning, and final handover activities.</p><br><p>- Ensure all facilities achieve launch readiness and certification prior to activation<strong>.</strong></p><br><p><strong>- </strong>Support operations teams with CI and construction updates for existing facilities(outsidethe maintenance scope covered by our facility team)</p><br><p><strong>Reporting &amp; Coordination</strong></p><br><p><strong>- </strong>Prepare structured project status reports covering progress, risks, costs, and next steps.</p><br><p>- Act as primary coordination point between commercial teams, procurement, Capital Projects team, IT, Security, and external partners.</p><br><p>- Maintain complete project documentation, reporting, and audit readiness.</p><br><br><p>&nbsp;</p><br><p><strong>Skills</strong></p><br><p>Strong proficiency in project management tools (e.g. MS Project, Primavera P6, or equivalent).</p><br><p>Ability to read and interpret architectural, structural, MEP, and civil engineering drawings.</p><br><p>Working knowledge of construction contracts (FIDIC or equivalent), contractor management, and variation / claims handling.</p><br><p>Familiarity with IT, security, and AV systems within commercial or retail environments..</p><br><p>Strong organization and prioritization skills with the ability to manage multiple projects concurrently.</p><br><p>Clear and effective communicator, able to coordinate across internal teams and external partners.</p><br><p>High attention to detail, particularly in technical documentation and contractor submissions.</p><br><p>Proactive, solutions‑oriented, and comfortable operating in fast‑paced environments.</p><br><p>Fluency in English is required; Arabic proficiency is a strong advantage.</p><br><br><p>&nbsp;</p><br><p><strong>Minimum Qualifications</strong></p><br><p>&nbsp;</p><br><p>Bachelor’s degree in Engineering (Civil, Architectural, Mechanical, or Electrical preferred).</p><br><p>Project Management Professional (PMP) certification is highly desirable.</p><br><p>Additional qualifications in construction management or facilities development are an advantage.</p><br><p>8+ years of experience in project management within construction, fit‑out, or real estate development environments.</p><br><p>Proven delivery of end‑to‑end facility projects from feasibility and planning through commissioning and handover.</p><br><p>Experience within automotive retail environments (studios, showrooms, service centres, or dealerships) is a strong advantage.</p><br><p>Experience working in Saudi Arabia or the broader GCC region, with solid understanding of local regulations, Baladiya approvals, and Saudi Building Code requirements.</p><br><br><p><span><span><strong><span>Compensation</span></strong><span><strong> &amp; Benefits:</strong> </span></span>Lucid offers a comprehensive and competitive&nbsp;</span><span><span>benefits package</span></span><span>&nbsp;including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays; and a&nbsp;401(k) retirement&nbsp;plan. Eligible employees may also&nbsp;participate&nbsp;in Lucid’s equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are&nbsp;determined&nbsp;based on individual performance, role scope, market considerations, and overall company results,&nbsp;in accordance with&nbsp;the terms of the applicable plans.</span><span>&nbsp;</span></p><br><p><span>&nbsp;</span></p><br><p><strong><span>Equal Opportunity: </span></strong><span>At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.</span><span>&nbsp;</span></p><br><p>&nbsp;</p><br><p><strong><span>Accessibility: </span></strong><span>Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any&nbsp;accommodation to&nbsp;participate&nbsp;in the application process, please contact us at&nbsp;TA-Operations &lt;@&gt; lucidmotors.com.</span><span> <span><strong>This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website.</strong></span></span></p><br><p>&nbsp;</p><br><p><strong><span>Candidate Data Privacy: </span></strong><span>By&nbsp;submitting&nbsp;your application, you understand and agree that your personal data will be processed&nbsp;in accordance with&nbsp;our&nbsp;</span><span><span>Candidate Privacy Notice</span></span><span>.</span><span>&nbsp;</span></p><br><p>&nbsp;</p><br><p><strong><span>To all recruitment agencies:</span></strong><span>Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.</span><span>&nbsp;</span></p><br><p><span>&nbsp;</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
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<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
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<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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<h2 class="h5">Job description</h2>
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<p>Job Description</p><br><br><br><p><span>As the Market Access Manager, you will be responsible for developing and executing market access strategies to ensure timely, sustainable patient access to our company's in‑line and pipeline pharmaceutical and vaccine portfolio. The role ensures optimal pricing, reimbursement, and formulary positioning by translating scientific, clinical, health economic, and real‑world evidence into compelling value propositions for payers and healthcare decision‑makers.</span></p><br><br><br><p><span>You will partner closely with Medical, HEOR, Regulatory, Policy, Marketing, and Regional/Global Market Access teams, and plays a critical role in new product launches, lifecycle management, and policy shaping, in alignment with our company's mission to save and improve lives.</span></p><br><br><br><p><span><b>Key Responsibilities</b></span></p><br><br><br><p><span><b>Market Access Strategy & Execution</b></span></p><br><br><ul><li><span>Develop and implement market access strategies for both in‑line products and new launches to achieve favorable pricing, reimbursement, and formulary inclusion. </span></li><li><span>Define evidence‑based access pathways, pricing frameworks, and execution plans aligned with payer expectations and patient value. </span></li><li><span>Support new product planning (NPP) activities up to 24 months pre‑launch, including competitive landscape analysis, access risk assessment, and early stakeholder engagement. </span></li></ul><br><p><span><b>Pricing, Reimbursement & Dossier Management</b></span></p><br><br><ul><li><span>Lead and independently execute pricing and reimbursement submissions, including preparation and coordination of value dossiers, BIA, HEOR components, and payer materials.</span></li><li><span>Conduct pricing analyses (e.g., international reference pricing, internal/external benchmarking, scenario modeling) to optimize commercial outcomes.</span></li><li><span>Contribute to tender strategies, contracting approaches, and access negotiations where applicable.</span></li><li><span>Monitor pricing regulations and reimbursement policies to ensure compliance and optimize market access opportunities.</span></li></ul><br><p><span><b> Insurance & Private Payer Access</b></span></p><br><br><ul><li><span>Develop and execute engagement plans with private insurers, third-party administrators, and private provider networks to support coverage, reimbursement, and formulary access for priority products.</span></li><li><span>Assess private payer decision drivers, benefit design, prior authorization requirements, claims pathways, and employer-plan considerations to identify access barriers and opportunities.</span></li><li><span>Prepare payer-focused value materials, including budget impact narratives, utilization management considerations, and evidence summaries tailored to private insurance stakeholders.</span></li><li><span>Monitor evolving insurance regulations, private sector reimbursement dynamics, and national health insurance reforms to inform access strategies and risk mitigation plans.</span></li></ul><br><p><span><b>Health Economics & Evidence Generation</b></span></p><br><br><ul><li><span>Partner with Medical Affairs and HEOR teams to identify and develop health economic and real‑world evidence aligned with access needs. </span></li><li><span>Support local adaptation of economic models, validation of assumptions, incorporation of local data, and development of manuscripts or publications. </span></li><li><span>Translate complex data into clear, payer‑focused value messages that demonstrate innovation, outcomes, and system value.</span></li><li><span>Contribute to scientific communications and evidence-generation initiatives supporting market access objectives.</span></li></ul><br><p><span><b>Stakeholder & Policy Engagement</b></span></p><br><br><ul><li><span>Conduct stakeholder mapping and develop engagement strategies with payers, HTA bodies, policy makers, hospitals, and key healthcare institutions. </span></li><li><span>Collaborate with Policy / External Affairs to help shape a conducive pricing and reimbursement environment, leveraging scientific evidence, real‑world data, and international best practices. </span></li><li><span>Build and maintain trusted, compliant relationships with internal and external stakeholders to support sustainable access. </span></li></ul><br><p><span><b>Cross‑Functional Leadership & Governance</b></span></p><br><br><ul><li><span>Work cross‑functionally with Marketing, Medical, Regulatory, Finance, and Regional/Global Market Access teams to ensure alignment on access deliverables and value messaging. </span></li><li><span>Lead or contribute to cross‑functional launch teams and governance forums, ensuring access readiness and execution excellence.</span></li><li><span>Track market access KPIs and continuously improve pricing, access, and reimbursement performance.</span></li><li><span>Drive projects with strong planning, stakeholder management, and execution discipline.</span></li></ul><br><p><span><b><u>Required Qualifications</u></b></span></p><br><br><br><p><span><b>Education</b></span></p><br><br><ul><li><span>Bachelor’s degree in Pharmacy, Life Sciences, Health Economics, Public Health, Medicine, or a related field (Master’s degree preferred).</span></li></ul><br><p><span><b>Experience</b></span></p><br><br><ul><li><span>2 - 3 years of experience in Market Access, HEOR, Pricing & Reimbursement, or broader pharmaceutical industry experience with access exposure.</span></li><li><span>Demonstrated experience supporting pricing/reimbursement submissions and product launches is strongly preferred. </span></li></ul><br><p><span><b>Knowledge & Skills</b></span></p><br><br><ul><li><span>Strong understanding of local healthcare systems, pricing & reimbursement processes, and payer decision‑making. </span></li><li><span>Solid analytical skills, including ability to interpret health economic, clinical, and real‑world data.</span></li><li><span>Excellent stakeholder engagement, communication, and project management skills. </span></li><li><span>High learning agility, problem‑solving capability, and ability to work effectively in matrix environments. </span></li><li><span>Proficiency in Excel, data analysis, and presentation tools; strong written and spoken English. </span></li></ul><br><p><span><b>Behavioral & Cultural Expectations</b></span></p><br><br><ul><li><span>Acts with integrity, patient focus, and scientific rigor</span></li><li><span>Demonstrates strong collaboration in a highly matrixed, cross‑functional organization</span></li><li><span>Embraces diversity, inclusion, and our company's values</span></li><li><span>Operates with compliance and ethical decision‑making at all times</span></li></ul><br><br><p><b>Required Skills: </b></p><br><br>Adaptability, Cost Effectiveness Analysis, Data Analysis, Healthcare Reimbursement, Health Economics, Market Access, Pricing Processes, Project Management, Public Health, Stakeholder Engagement, Stakeholder Relationship Management, Strategic Planning, Strategic Thinking<br><p><b>Preferred Skills: </b></p><br><br><br><p>Current Employees apply HERE</p><br><br><br><p>Current Contingent Workers apply HERE</p><br><br><br><p><b>Search Firm Representatives Please Read Carefully </b><br>Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. </p><br><br><br><p><b>Employee Status: </b></p><br><br>Regular<br><p><b>Relocation:</b></p><br><br><br><p><b>VISA Sponsorship:</b></p><br><br><br><p><b><span>Travel Requirements:</span></b></p><br><br><br><p><b>Flexible Work Arrangements:</b></p><br><br>Not Applicable<br><p><b>Shift:</b></p><br><br><br><p><b>Valid Driving License:</b></p><br><br><br><p><b>Hazardous Material(s):</b></p><br><br><br><p><b>Job Posting End Date:</b></p><br><br>07/31/2026<p><b><span>*A job posting is effective until 11:59:59PM on the day <u>BEFORE</u> the listed job posting end date. Please ensure you apply to a job posting no later than the day <u>BEFORE</u> the job posting end date. </span></b></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
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5+ years </div>
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<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
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<p>Wood is currently seeking a Piping Engineer to support our Projects business. The project site is located approximately 150 km from Riyadh, Saudi Arabia.</p><br><p><strong>What we can offer</strong></p><br><ul> <li><strong>Medical Insurance </strong>- Ensures specialist care is available to you and eligible family members residing in country. Pre-existing medical conditions are covered. No limit on number of children covered under the policy however age and coverage limits apply in line with KSA CCHI rules. Option to select higher medical cover payable at employees own expense.</li> <li><strong>Employee Assistance Programme - </strong>Allows you to feel comfortable knowing that you or your immediate family members can confidentially discuss any work or personal issues that are an inevitable part of life. The program helps support your mental, physical, social & financial well-being.</li> <li><strong>GOSI (Social Insurance) - </strong>Payable to KSA employees, social insurance contributions are paid by the company in line with Government legislation to cover occupational hazards.</li> <li><strong>End of Service Gratuity - </strong>In line with KSA Labour Law, all employees are eligible for an End of Service benefit.</li> <li><strong>Examination Leave - </strong>Upon company approval to enroll in an education institute or to continue within such institution, employees have the right to fully paid leave to sit for an examination of an unrepeated year. Leave duration is based on the days of actual examination and must be applied for no less than fifteen days prior exam</li> <li><strong>Professional Memberships - </strong>One professional membership, registration, subscription, certification and/or license cost per annum for all active Wood employees. The membership must be relevant to the role you are currently employed in or be part of a development plan. Reimbursement should be claimed via the expenses procedure system, with supporting evidence.</li> <li><strong>Inspire Awards - </strong>Our annual awards programme is all about recognising and celebrating our inspirational colleagues – those designing the future, upholding our values and playing a pivotal role in delivering our strategy. Employees can recognise those who inspire them and make their day by nominating them for their hard work, innovation and tenacity.</li> <li><strong>Long Service Award - </strong>Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ service of our employees at 5-year service milestones.</li> <li><strong>Career Development Champions - </strong>Prioritizes structured growth through goal setting and resource utilization. Employees use tools for planning and feedback, with managers actively coaching and mentoring to support advancement. Continuous learning and development are emphasized to help employees achieve their career goals effectively.</li></ul><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement </b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br><br>Responsibilities:<br><ul> <li><span>Engineer with experience in oil and gas, hydrocarbon refinery, offshore, mining or infrastructure industries having engineering design project experience.</span></li> <li><span>Responsible for piping design, plant layout, piping stress concepts and general requirements from construction, maintenance, and operability point of view.</span></li> <li><span>Originate new and revise existing engineering deliverables.</span></li> <li><span>Revise and check engineering deliverables against company procedures, standards, and checklists.</span></li> <li><span>Supervise engineering work being produced by juniors.</span></li> <li><span>Conduct and receive trainings related to job as required.</span></li> <li><span>Planning and completion of work within allocated man-hours effectively and plan work to avoid slippage.</span></li> <li><span>Interfaces, coordinates and communicate effectively with the Project Manager and other team members.</span></li> <li><span>Delegation and distribution work as well as manage billability of team.</span></li> <li><span>Coordinates with all disciplines (as necessary) in the preparation and development of the deliverables and ensure that other disciplines input are incorporated.</span></li> <li><span>Go for site visits and verify site conditions and markup drawings/perform as-built activities.</span></li> <li><span>Manage deliverables submission with required quality checks and proper management of record.</span></li> <li><span>Technical report writing and preparation of presentations.</span></li> <li><span>Full knowledge of Aramco standards. </span></li> <li><span> Vendor document review and subcontract scope management.</span></li></ul><br>Qualifications:<br><p><strong>What makes you remarkable</strong></p><br><p>At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. If you don’t meet every requirement listed, but believe you have relevant experience, knowledge, or transferable skills, we encourage you to apply.</p><br><p>Some roles may include mandatory qualifications or legislative requirements that cannot be adjusted. Where this applies, these criteria will be clearly highlighted. For all other aspects of the role, we are open to considering a wide range of backgrounds and experiences. It will take all of us working together to deliver solutions to the world’s most critical challenges.</p><br><p><span><strong>Qualifications </strong></span></p><br> <ul> <li>Bachelor’s Degree in <strong>Mechanical Engineering</strong> or <strong>Chemical Engineering</strong>.</li> <li>Minimum 5 years of relevant experience in piping engineering.</li> <li>Saudi Aramco project experience.</li> <li> <p>Experience in conducting and participating in 3D Model Review Sessions.</p><br> <p>Strong understanding of piping engineering standards, specifications, and industry best practices.</p><br> <br></li> </ul><br> <ul> <li>Microsoft Office Suite, SmartPlant 3D (SP3D), Navisworks and/or SmartPlant Review (SPR)</li> </ul><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>GSK Saudi Arabia is committed to supporting Vision 2030 and the Saudi Arabian National Agenda including Saudization in line with the hiring and the training and development of Saudi National capability. Role summary The RA & Artwork Manager is responsible for leading pack management and artwork control for medicines and vaccines supplied to the Saudi market, while owning key Regulatory Affairs activities across submissions, product lifecycle management and labelling. This hybrid role acts as a central link between Regulatory Affairs, Supply, Quality, Marketing and Medical, ensuring compliant, right-first-time regulatory outputs and high-quality artwork in line with SFDA regulations and GSK global standards of working. Key responsibilities Own end-to-end pack management and artwork control for medicines and vaccines supplied to Saudi Arabia, ensuring labelling and artwork content comply with approved product information and local regulatory requirements. Coordinate and review artwork briefs, annotations and checks, and approve final artwork in the artwork system against source documentation, ensuring all impacted components are accurately updated. Develop and execute submission strategies for new registrations, variations, renewals and labelling updates, securing right-first-time submissions and timely approvals in line with SFDA guidelines and GSK SOPs. Maintain robust regulatory documentation and records (including registration dossiers, variations, renewals, labelling and artwork files) in relevant regulatory systems and vaults. Act as QMS champion for pack management and artwork control, ensuring training, compliance with global and local SOPs, and effective closure of audit and inspection actions. Facilitate regulatory risk register activities (e.g. quarterly reviews, risk identification, mitigation tracking) and collaborate with internal stakeholders and external authorities to resolve issues and drive continuous improvement. Basic qualifications Saudi National. Bachelor s degree in pharmacy. A valid SCFHS license as a certified pharmacist in Saudi Arabia. Minimum 5 years experience in the pharmaceutical industry, including at least 3 years in Regulatory Affairs. Strong knowledge of SFDA regulations and regulatory systems, with experience in submissions, variations and renewals. Bilingual (Arabic and English), with strong written and verbal communication skills in both languages. Preferred qualifications Experience in artwork and pack management processes and systems within a pharmaceutical environment. Working knowledge of artwork control tools (e.g. design and review software) and regulatory documentation platforms or vaults. Strong time management, organization and stakeholder-management skills, with the ability to lead hybrid responsibilities across regulatory and artwork functions. GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. GSK 2030 . (RA & Artwork Manager) . (SFDA) GSK. . . ( Variations) (SFDA) GSK (SOPs). ( ) . (QMS) . ( : ) . . . (SCFHS) . 5 3 . (SFDA) . . . ( ) . . GSK . ( ) ( ) . Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. Contact information: You may apply for this position online by selecting the Apply now button. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Saudi National. Bachelor s degree in pharmacy. A valid SCFHS license as a certified pharmacist in Saudi Arabia. Minimum 5 years experience in the pharmaceutical industry, including at least 3 years in Regulatory Affairs. Strong knowledge of SFDA regulations and regulatory systems, with experience in submissions, variations and renewals. Bilingual (Arabic and English), with strong written and verbal communication skills in both languages.</p><p>Experience in artwork and pack management processes and systems within a pharmaceutical environment. Working knowledge of artwork control tools (e.g. design and review software) and regulatory documentation platforms or vaults. Strong time management, organization and stakeholder-management skills, with the ability to lead hybrid responsibilities across regulatory and artwork functions.</p><p></p></section>
<h2 class="h5">Job description</h2>
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<p>The AWS Security Assurance Services team, a part of Amazon Web Services, leverages the expertise and ingenuity of our builders to establish scalable security solutions for both internal and external customers that drive business outcomes. Our goal of securing the world’s workloads and building a brighter future for humanity requires us to focus on reliable delivery of bar raising security outcomes and investment in security mechanisms and automation on behalf of our customers.<br>The AWS Security Assurance Services team works with our largest enterprise customers to operationalize the shared responsibility model as they migrate to the cloud. Are you a Governance, Risk, and Compliance professional who can address the challenges of migrating systems and workloads to the cloud? Are you skilled at helping executives address their enterprise risk management requirements using highly scalable computing architectures?<br>The AWS Security Assurance Service team, within AWS Support, is seeking a talented Security Assurance Solutions Architect to help the expansion of the Security Assurance practice and educate our customers on how our product-led, people-powered services helps operate their business securely on AWS while also demonstrating assurance that compliance objectives can be achieved. This is an exciting opportunity to contribute at the intersection of cloud, cyber security, and compliance. You will have the opportunity to work with multiple lines of business, and learn from (and contribute to) a variety of security and compliance use cases. This is a customer facing role where success is measured by helping enable our customers in moving their workloads and regulated data into the cloud by addressing specific risk, regulatory, and compliance requirements.<br>We are looking for an innovative security/compliance professional who has the ability to handle a wide range of compliance requirements, is willing to dive in to the details, can translate those requirements into scalable solutions, and is able to communicate at all levels within an organization.<br>Key job responsibilities<br>Expertise – Delivers in teams that include Amazonians, partners, and customers to enhance security assurance and compliance programs.<br>Solutions - Work with a team to define innovative compliance and risk management approaches to customers that help the customer understand how to move sensitive workloads onto the cloud faster.<br>Delivery – Engagements will require working to resolve security assurance questions and to understand how to manage risk and achieve compliance while operating in the AWS Cloud through deep dive discussions, strategic presentations/recommendations, and hands on demonstrations of automating compliance in the AWS environment.<br>Insights - Work with AWS engineering, support and business teams to convey partner and customer feedback as input to AWS technology roadmaps.<br>Ability to travel to customer sites as needed.<br>About the team<br>AWS Security Assurance Services LLC, a PCI-QSAC (Payment Card Industry-Qualified Security Assessor company) and HITRUST External Assessor Firm, is a team of industry certified assessors, helping our customers achieve, maintain, and automate compliance in the cloud by tying together applicable audit standards to AWS service specific features and functionality.<br>Diverse Experiences<br>Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.<br>Why AWS<br>Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.<br>Work/Life Balance<br>We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.<br>Inclusive Team Culture<br>Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences inspire us to never stop embracing our uniqueness.<br>Mentorship and Career Growth<br>We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.<br>- Experience in risk management and internal audit including: performing risk assessments and audits, designing controls, managing enterprise control frameworks, and prioritizing risk<br>- Bachelor's degree or equivalent in Computer Science, Engineering, Information Systems Management, Information Security or other related fields<br>- 5+ years experience in IT security, compliance and risk management, data privacy, or security controls.<br>- 2+ years experience advising customers on architectures meeting industry standards and regulations such as NIST 800-53 and GDPR.<br>- CPA, CMA, CISA, CIA or equivalent risk, audit, or compliance credentials<br>- Experience in Agile methodologies and DevOps practices<br>- CISSP, CISA, CISM or other security certification, or GCIH (GIAC Certified Incident Handler) or GSEC (GIAC Security Essentials) or Security+<br>- Experience in performing security assessments and information system audits of network, operating systems, application security, as well as auditing IT processes.<br>- Demonstrated ability to think strategically about business, product, and technical challenges.<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Nationality</b>
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Saudi Arabia </div>
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<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what s possible.</p><p>The Senior Manager: Planning & Reporting is a senior, client facing role embedded within an integrated client PMC office on a major transportation program. Sitting in the Vertical Links function, the role provides cross program visibility and coordination, ensuring that planning, scheduling, and reporting are consistent and aligned across multiple workstreams, packages, and corporate functions. This is a non operational position focused on strategic and tactical program control rather than day to day transport operations. The role is responsible for establishing and governing planning standards, integrating schedules, leading portfolio level reporting, and providing senior leadership with clear insight on progress, performance, and risk.</p><p>Key Responsibilities</p><ol><li>Planning Governance & Framework Establish, maintain, and continuously improve the program wide planning and scheduling framework, standards, and procedures. Define requirements for Work Breakdown Structures (WBS) ext{(WBS)} (WBS) , coding structures, calendars, milestones, and reporting cycles across all projects. Ensure consistent application of planning standards across PMC, client teams, and contractors. Provide planning leadership to ensure schedule data supports executive decision making and governance processes.</li><li>Integrated Master Schedule Management Lead development, integration, and maintenance of the program Integrated Master Schedule, consolidating inputs from multiple projects, contracts, and functions. Ensure that design, procurement, construction, testing, commissioning, approvals, and handover activities are fully represented and logically linked. Oversee identification and management of program critical paths, interfaces, and key interdependencies between workstreams. Coordinate with project planning teams to validate logic, durations, and constraints within their schedules prior to integration.</li><li>Portfolio Level Planning Support Provide planning oversight and support to multiple project teams within the Vertical Links portfolio (e.g., stations, systems, civil works, enabling works, third party interfaces). Review and challenge project level baselines and updates to ensure realism, robustness, and alignment with program objectives. Support scenario planning and what if analysis at portfolio level for major changes, re sequencing, or acceleration strategies. Advise senior leadership on planning implications of strategic decisions (e.g., scope changes, phasing, access strategies).</li><li>Reporting Leadership & Performance Insight Own and manage the program level reporting framework for schedule and progress, aligned with client governance requirements. Define key reporting metrics, dashboards, and formats for periodic and ad hoc reporting (milestone status, critical path movement, slippage trends, productivity indicators). Lead production of high quality, succinct planning and progress reports for steering committees, boards, and external stakeholders. Ensure integration of schedule information with other reporting domains (risk, cost, change, health and safety) for a coherent view of program performance.</li><li>Risk, Change & Trend Analysis Work closely with risk, change, and cost teams to ensure planning information is fully integrated into program risk and change processes. Support or lead schedule risk analyses at program level, including qualitative and, where required, quantitative assessments. Provide time impact assessments for major change proposals and portfolio level trends. Identify systemic schedule risks and opportunities across the portfolio and recommend mitigation and optimization strategies to senior leadership.</li><li>Vertical Links Coordination & Stakeholder Engagement Act as the central planning and reporting interface between Vertical Links and other client functions (Engineering & Safety, Commercial, Operations, Finance, Corporate Reporting). Coordinate with external stakeholders as required to align program milestones with regulatory, funding, or third party requirements. Support cross program governance forums with planning and performance insights, ensuring actions and decisions are reflected in schedules and reports. Facilitate alignment between project level planning teams and corporate/portfolio reporting expectations.</li><li>Quality Assurance & Data Integrity Ensure the quality, accuracy, and consistency of planning and progress data across all projects and reporting cycles. Implement schedule assurance checks and audits to verify logic, coding, data completeness, and correct use of planning tools. Drive continuous improvement in data capture processes, progress measurement methods, and reporting systems. Promote best practices in planning and reporting across the integrated client PMC environment.</li><li>Leadership, Mentoring & Capability Development Lead and manage a team of planners/schedulers and reporting analysts within Vertical Links. Provide mentoring, coaching, and skills development to planning staff and, where relevant, client personnel. Champion a collaborative, service oriented approach to planning and reporting within the integrated office. Support succession planning and capability building in planning and reporting disciplines.</li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Engineering, Construction Management, Project Management, or a related discipline.</li><li>Postgraduate qualification in Project Management or related field is an advantage.</li><li>Professional/project management certification is highly desirable.</li><li>15+ years experience in planning and project controls on large, complex infrastructure programs, preferably with substantial transportation/rail exposure.</li><li>Significant experience working in a PMC or client organization, including integration and oversight of multiple project schedules.</li><li>Proven experience leading planning and reporting at program or portfolio level, not just single projects.</li><li>Demonstrated experience working within or alongside integrated client offices and multi discipline teams.</li><li>Advanced proficiency in planning tools and strong skills in MS Suite</li><li>Deep understanding of critical path method, schedule risk concepts, baselining, and re baselining processes.</li><li>Strong ability to interpret and challenge schedule logic and assumptions from diverse technical disciplines.</li><li>Excellent analytical, synthesis, and storytelling skills able to convert complex schedule data into clear, decision focused insights.</li><li>Strong leadership and people management skills with the ability to influence across organizational boundaries.</li><li>Highly effective written and verbal communication skills for executive level reporting and presentations.</li><li>High level of integrity, objectivity, and commitment to client service and program outcomes.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<p><b>1. Job Purpose</b> </p><p>The QA/QC Manager will be responsible for establishing, implementing and maintaining the company's <b>Quality Management System (QMS) </b>and ensuring that all HVAC products manufactured by the company comply with:</p><p>• Saudi Aramco requirements and approved vendor requirements </p><p>• Approved project specifications and Inspection & Test Plans (ITPs) </p><p>• Applicable international standards and codes </p><p>• Customer-approved drawings and technical submittals </p><p>• Approved manufacturing procedures and work instructions </p><p>• Contractual quality requirements </p><p>• ISO 9001 requirements</p><p> The position will have overall responsibility for <b>Quality Assurance, Quality Control, inspection, testing, documentation, non-conformance management and continuous improvement</b> throughout the manufacturing process.</p><p><br></p><p><b>2. Key Responsibilities</b></p><p><b>A. Quality Management System</b></p><p>• Establish, implement and continuously improve the company's <b>ISO 9001-based QMS</b></p><p>• Maintain the Quality Manual, procedures, work instructions, inspection formats and quality records. </p><p>• Ensure effective implementation of:</p><p>o Document Control </p><p>o Record Control </p><p>o Internal Audit </p><p>o Corrective & Preventive Action </p><p>o Non-Conformance Control </p><p>o Customer Complaint Management </p><p>o Supplier Quality Management </p><p>o Calibration Management </p><p>o Training & Competency</p><p>• Establish measurable Quality Objectives and KPIs. </p><p>• Conduct periodic management reviews and report quality performance to senior management. </p><p>• Ensure QMS effectiveness across Engineering, Procurement, Production, Testing, Stores and Dispatch. </p><p><b>B. Saudi Aramco Quality Requirements</b> </p><p>• Ensure compliance with applicable <b>Saudi Aramco Engineering Standards, Material System Specifications, project specifications and approved vendor requirements. </b></p><p>• Maintain readiness for Saudi Aramco technical and quality audits/inspections. </p><p>• Coordinate with Aramco, clients, consultants, third-party inspectors and certification bodies. </p><p>• Prepare and maintain documentation required for technical and quality approval. </p><p>• Ensure products are manufactured only against approved drawings, specifications and applicable material numbers. </p><p>• Coordinate responses to inspection observations, NCRs and audit findings. </p><p>• Ensure timely closure of corrective actions.</p><p>Saudi Aramco may conduct factory assessments to evaluate the manufacturer's QMS and its capability to produce materials/equipment meeting applicable Aramco specifications. </p><p><b>C. HVAC Product Quality Control</b> </p><p>Establish inspection and testing controls for products. </p><p>Ensure inspection at:</p><p><b>Incoming Material → In-Process Manufacturing → Assembly → Testing → Final Inspection → Packing → Dispatch</b></p><p><b>D. Incoming Material Inspection</b> </p><p>Develop and implement incoming inspection procedures for raw materials. </p><p>Verify: </p><p>• Material certificates </p><p>• Manufacturer certificates </p><p>• Dimensions </p><p>• Thickness </p><p>• Grade </p><p>• Coating/galvanization </p><p>• Quantity </p><p>• Approved manufacturer/source </p><p>• Purchase specification compliance </p><p><b>E. In-Process Quality Control</b> </p><p>Establish inspection checkpoints for HVAC manufacturing processes including:</p><p>Ensure that <b>quality hold points and witness</b> points defined in ITPs are properly implemented. </p><p><b>F. Testing & Final Inspection</b> </p><p>Develop and control final inspection and testing procedures for products. </p><p>Coordinate client’s third-party inspections where required.</p><p><br></p><p><b>3. Inspection & Test Plans </b></p><p>The QA/QC Manager shall: </p><p>• Develop and approve <b>Inspection & Test Plans (ITPs).</b> </p><p>• Establish inspection stages, acceptance criteria, responsible personnel and required records. </p><p>• Define <b>Hold Points (H), Witness Points (W), Review Points (R) </b>and surveillance requirements where applicable. </p><p>• Ensure inspections are carried out against approved drawings and specifications. </p><p>• Maintain traceability of inspection results to individual equipment/unit serial numbers</p><p><br></p><p><b>4. NCR & Corrective Action Management</b></p><p>• Identify and control non-conforming products/materials. </p><p>• Issue and manage NCRs. </p><p>• Perform root-cause analysis using appropriate techniques. </p><p>• Establish corrective and preventive actions. </p><p>• Verify effectiveness of corrective actions. </p><p>• Maintain NCR and CAPA databases. </p><p>• Monitor recurring defects and implement preventive measures.</p><p><br></p><p><b>5. Supplier & Subcontractor Quality </b></p><p>• Establish supplier qualification and evaluation procedures. </p><p>• Conduct supplier quality audits where required. </p><p>• Review supplier Quality Plans and ITPs. </p><p>• Verify supplier certificates and test reports. </p><p>• Monitor supplier NCRs and recurring quality issues. </p><p>• Maintain an Approved Supplier List. </p><p>• Coordinate third-party inspection of critical components.</p><p><br></p><p><b>6. Calibration & Measuring Equipment</b> </p><p>Maintain the company's calibration system for all instruments and equipment applicable for production. </p><p>Ensure all measuring and test equipment has valid calibration certificates traceable to appropriate standards</p><p><br></p><p><b>7. Documentation & Quality Records</b> </p><p>Ensure complete and controlled preparation of: </p><p>Ensure complete <b>equipment traceability from raw material through final delivery</b></p><p><br></p><p><b>8. Audits </b></p><p>Plan and conduct: </p><p>• Internal QMS audits </p><p>• Manufacturing process audits </p><p>• Product audits </p><p>• Supplier audits </p><p>• Customer audits </p><p>• Certification audits </p><p>• Saudi Aramco inspections/audits Lead preparation for external audits and ensure timely closure of audit findings.</p><p><br></p><p><b>9. Quality Improvement</b> </p><p>Develop quality KPIs. </p><p>Use quality data to reduce rework, scrap, warranty claims and customer complaints</p><p><br></p><p><b>10. Team Management </b></p><p>Lead and develop the QA/QC team.</p><p><br></p><p><b>11. Minimum Qualifications </b></p><p><b>Education </b></p><p>• Bachelor's degree in Mechanical Engineering, Industrial Engineering, Production Engineering or equivalent. </p><p><b>Certifications</b> </p><p>Preferably: </p><p>• ISO 9001 Lead Auditor </p><p>• ISO 9001 Internal Auditor </p><p>• Quality Management certification</p><p><br></p><p><b>12. Experience </b></p><p><b>Recommended: 7+ years total experience</b>, including significant experience in: </p><p>• HVAC manufacturing (not mandatory) or any Manufacturing background </p><p>• Sheet-metal manufacturing </p><p>• Engineering equipment manufacturing </p><p>• QA/QC </p><p>• QMS implementation </p><p>• Supplier quality </p><p>• Inspection and testing </p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b> Inspection & Test Plans </b></p><p>The QA/QC Manager shall:</p><p>• Develop and approve <b>Inspection & Test Plans (ITPs).</b></p><p>• Establish inspection stages, acceptance criteria, responsible personnel and required records.</p><p>• Define <b>Hold Points (H), Witness Points (W), Review Points (R) </b>and surveillance requirements where applicable.</p><p>• Ensure inspections are carried out against approved drawings and specifications.</p><p>• Maintain traceability of inspection results to individual equipment/unit serial numbers</p><p><br></p><p><b>NCR & Corrective Action Management</b></p><p>• Identify and control non-conforming products/materials.</p><p>• Issue and manage NCRs.</p><p>• Perform root-cause analysis using appropriate techniques.</p><p>• Establish corrective and preventive actions.</p><p>• Verify effectiveness of corrective actions.</p><p>• Maintain NCR and CAPA databases.</p><p>• Monitor recurring defects and implement preventive measures.</p><p><br></p><p><b>Supplier & Subcontractor Quality </b></p><p>• Establish supplier qualification and evaluation procedures.</p><p>• Conduct supplier quality audits where required.</p><p>• Review supplier Quality Plans and ITPs.</p><p>• Verify supplier certificates and test reports.</p><p>• Monitor supplier NCRs and recurring quality issues.</p><p>• Maintain an Approved Supplier List.</p><p>• Coordinate third-party inspection of critical components.</p><p><br></p><p><b>Calibration & Measuring Equipment</b></p><p>Maintain the company's calibration system for all instruments and equipment applicable for production.</p><p>Ensure all measuring and test equipment has valid calibration certificates traceable to appropriate standards</p><p><br></p><p><b>Documentation & Quality Records</b></p><p>Ensure complete and controlled preparation of:</p><p>Ensure complete <b>equipment traceability from raw material through final delivery</b></p><p><br></p><p><b>Audits </b></p><p>Plan and conduct:</p><p>• Internal QMS audits</p><p>• Manufacturing process audits</p><p>• Product audits</p><p>• Supplier audits</p><p>• Customer audits</p><p>• Certification audits</p><p>• Saudi Aramco inspections/audits Lead preparation for external audits and ensure timely closure of audit findings.</p><p><br></p><p><b>Quality Improvement</b></p><p>Develop quality KPIs.</p><p>Use quality data to reduce rework, scrap, warranty claims and customer complaints</p><p><br></p><p><b>Team Management </b></p><p>Lead and develop the QA/QC team.</p><p><br></p></div>
<p>Qiddiya Investment Company (QIC), a PIF-backed giga project, is central to Saudi Vision 2030 s goal of building a vibrant society, thriving economy, and ambitious nation. By harnessing the power of Play, QIC brings entertainment, sports, and culture to the forefront in Qiddiya City a futuristic destination featuring world-class attractions, sports complexes, cultural landmarks, and residential neighborhoods.</p><p>Specific Responsibilities</p><p>Quality Compliance Framework and Requirements Tracking</p><p>Manage quality compliance activities by reviewing applicable quality-related regulatory requirements, Saudi building requirements, Quality Management System (QMS) expectations and internal governance requirements to ensure compliance obligations are identified, understood and reflected in relevant quality controls. Review compliance matrices, obligation trackers, regulatory inputs, quality procedures and stakeholder submissions to identify gaps, overlaps, unclear ownership or requirements requiring clarification before implementation. Contribute to coordination with Enterprise Risk, Compliance, Legal, business units and relevant Development stakeholders to align quality compliance requirements with enterprise frameworks and Development-level implementation needs. Ensure quality compliance tracking provides clear visibility of applicable obligations, control expectations and implementation gaps, enabling timely corrective action and consistent application of quality requirements across Development.</p><p>Compliance Evidence Review and Implementation Monitoring</p><p>Manage compliance evidence review activities by assessing project records, compliance evidence, quality documentation, audit outputs and stakeholder inputs to determine whether required controls, approvals, inspections and implementation evidence demonstrate alignment with applicable quality requirements. Monitor compliance action status, unresolved evidence gaps, recurring issues and delayed responses to identify follow-up needs, corrective action requirements and potential escalation points. Ensure compliance evidence reviews provide traceable confirmation of implementation status to enable timely action on quality compliance risks and unresolved requirements.</p><p>Certification Readiness and International Organization for Standardization Alignment</p><p>Manage certification readiness activities by reviewing QMS documentation, process implementation evidence, audit results and corrective action status to assess readiness against International Organization for Standardization (ISO) or equivalent certification requirements. Consolidate certification readiness inputs, gap assessments, evidence records, action plans and stakeholder updates to maintain visibility of progress toward future certification objectives. Follow-up with business units, process owners and relevant Quality Management teams to close certification-related evidence gaps, process weaknesses and corrective action requirements. Ensure certification readiness activities identify remaining gaps, improve the completeness of supporting evidence and prepare Development teams to meet future external certification or surveillance requirements.</p><p>Compliance Reporting, Records and Improvement Actions</p><p>Consolidate compliance findings, certification readiness status, action trackers, evidence gaps and recurring themes to facilitate quality reporting, dashboard inputs and management visibility. Review compliance trends, certification gaps, stakeholder feedback and recurring non-compliance areas to identify improvement opportunities, training needs and process clarification requirements. Ensure compliance and certification records remain accurate, complete and traceable to support audit readiness, knowledge sharing and consistent application of quality requirements across Qiddiya.</p><p>Generic Responsibilities</p><p>Strategy and Planning</p><p>Manage the implementation of the Compliance & Certification department strategy, ensure alignment with Qiddiya's vision and mission, identify potential risks, and monitor their impact on the Quality Management function.</p><p>Policies, Processes, and Procedures</p><p>Ensure the effective implementation of the policies and procedures framework for the Compliance & Certification department, encourage the proactive identification of opportunities to improve business operations, and enhance the quality of services.</p><p>Stakeholder Management</p><p>Manage the implementation of a comprehensive stakeholder engagement strategy for the Compliance & Certification department, identify all key stakeholders relevant to the department, develop clear communication channels to facilitate engagement with stakeholders, track the effectiveness of the stakeholder engagement strategy, and recommend adjustments as needed.</p><p>Budget</p><p>Manage the operations of the Compliance & Certification department s budgeting process within the approved budget, analyze the financial data to pinpoint variances between actual performance and the budget, support budget forecasts and cost-control actions, and ensure compliance with all financial reporting regulations and internal policies.</p><p>Change Management</p><p>Ensure continuous improvement of Compliance & Certification department systems, processes, and practices by analyzing existing business systems and processes to identify inefficiencies or opportunities for improvement and implement solutions to address identified gaps.</p><p>People Management</p><p>Translate strategic direction into actionable plans for the Compliance & Certification department, collaborate with stakeholders to develop SMART goals that align from the unit level to individual teams and staff, and manage the overall talent management cycle at the department.</p><p>Reports</p><p>Manage the development of a comprehensive reporting process for the Compliance & Certification department, guide the staff on the reporting process, and ensure they understand Qiddiya's reporting requirements.</p><p>Additional Duties</p><p>This job description outlines the duties that are typically performed by the jobholder; these duties are not the only responsibilities required by the role, and management may assign additional tasks as necessary.</p><p><strong>Desired Candidate Profile</strong></p><h3>Minimum Qualifications</h3><p>Preferred : Master's degree inEngineering, Construction Management, Quality Management, Project Management, or a related field.</p><p>Required : Bachelor's degree inEngineering, Construction Management, Quality Management, Project Management, or a related field.</p><h3>Professional Certifications</h3><p>Required: Bachelor's degree in Engineering, Construction Management, Quality Management, Project Management, or a related field</p><p>Professional certifications or memberships with recognizedquality, audit, compliance, certification, construction, engineering or project management institutes (e.g., ISO 9001 Lead Auditor / Lead Implementer, CQI/IRCA, ASQ, PMI, RICS, SCE) are preferred.</p><h3>Years of Experience</h3><p>A minimum of 14 years of experience in quality compliance, quality management, certification readiness, quality assurance, audit, construction quality, engineering, construction management, or related fields is required, including relevant years in a managerial role.</p><h3>Skills</h3><p>Demonstrates fluency in written and verbal English, with proficiency in Arabic preferred.</p><p>Analyzes operational data and information to support decision-making, identify issues, and contribute to improving processes and outcomes.</p><p>Coordinates with internal stakeholders to support the effective execution of activities and ensure alignment across teams.</p><p>Manages team activities and ensures accuracy, attention to detail, and quality in deliverables and operational outputs.</p><p>Demonstrates strong understanding of quality compliance frameworks, QMS requirements, Saudi building requirements, certification readiness, ISO standards and evidence management.</p><p>Reviews compliance matrices, certification evidence, quality documentation, audit outputs and implementation records to identify gaps, unresolved requirements and corrective action needs.</p><p>Consolidates compliance findings, certification readiness inputs, evidence gaps and action trackers to facilitate reporting, audit readiness and informed quality management decisions.</p>
<h2 class="h5">Job description</h2>
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<p><span>Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on our journey.</span><br><span><strong>The project:</strong></span><br><span>This is an opportunity to work on one of the largest programmes in Saudi Arabia. This unique project consists of major mixed-use development including sports facilities, entertainment, and arts along with all associated infrastructure.</span><br><span>Mace is one of the delivery partners requiring high-caliber and experienced professionals to lead integrated teams throughout each phase of the project.</span><br><span>Mace is seeking an experienced design compliance manager - structures to support a major programme currently in the construction phase, acting in the capacity of the engineer.</span><br><span>In this role, you will provide independent structural and civil engineering design assurance and compliance oversight, ensuring that all structural and civil works are delivered in accordance with the approved design, employer's requirements, relevant engineering codes, and project specifications. You will play a key role in safeguarding structural integrity, design compliance, construction quality, and technical performance throughout the delivery of complex, high-profile developments and infrastructure projects.</span><br><span><strong>You'll be responsible for:</strong></span><br><span>• Act as part of the engineer's team, providing independent review, verification, and approval of structural and civil engineering design and construction deliverables.</span><br><span>• Supervise structural and civil design compliance during construction, ensuring all works align with approved IFC drawings, engineering calculations, specifications, and employer's requirements.</span><br><span>• Review and approve shop drawings, material submittals, method statements, temporary works proposals, RFIs, and engineering submissions.</span><br><span>• Provide site-based assurance of structural and civil works, including foundations, concrete structures, steelwork, earthworks, roads, utilities, bridges, and associated infrastructure.</span><br><span>• Ensure adherence to approved design intent, engineering standards, constructability requirements, and quality expectations throughout project delivery.</span><br><span>• Identify and manage design deviations, technical non-compliance, constructability challenges, and engineering risks, driving resolution with contractors and design consultants.</span><br><span>• Oversee coordination between structural, civil, geotechnical, architectural, and MEP disciplines, ensuring successful integration across complex project interfaces.</span><br><span>• Review and verify structural systems, temporary works, construction methodologies, and engineering solutions to ensure compliance with performance, safety, and durability requirements.</span><br><span>• Monitor construction activities to ensure structural and civil installations are executed in accordance with approved drawings, specifications, and relevant international standards.</span><br><span>• Support the issuance of engineer's instructions, approvals, technical reviews, and compliance certifications in line with contractual requirements.</span><br><span>• Interface with contractors, supervision teams, specialist consultants, and stakeholders to ensure accurate interpretation and implementation of engineering requirements on site.</span><br><span>• Support authority inspections, approvals, permits, and statutory compliance processes.</span><br><span>• Participate in inspections, testing, commissioning, snagging, handover, and close-out activities, ensuring delivery meets operational and quality objectives.</span><br><span>• Provide reporting on design compliance status, technical risks, construction progress, and quality performance to senior stakeholders.</span><br><span>• Works collaboratively towards the common goal of a net-zero carbon transition and shares responsibility for the proactive identification and management of associated carbon emissions and reduction opportunities during project delivery.</span></p><br><p><span><strong>You'll need to have:</strong></span><br><span>• Degree qualified in civil engineering, structural engineering, or a related discipline.</span><br><span>• Proven experience in structural and civil design compliance, design management, engineering assurance, or construction supervision on major projects.</span><br><span>• Strong experience acting for or alongside the engineer on major projects under FIDIC or similar contract forms.</span><br><span>• Demonstrable experience reviewing and approving structural and civil engineering submittals, shop drawings, construction methodologies, temporary works, and site installations.</span><br><span>• Strong technical background in reinforced concrete, structural steel, foundations, earthworks, infrastructure, utilities, roads, bridges, or major civil engineering works.</span><br><span>• Experience overseeing structural installations, construction sequencing, testing, inspections, and engineering compliance during construction.</span><br><span>• Experience delivering large-scale, complex, or high-profile developments, infrastructure programmes, or major capital projects.</span><br><span>• Strong understanding of engineering design principles, structural analysis, construction methodologies, materials, and applicable international engineering standards and codes.</span><br><span>• Experience within the Middle East, with knowledge of authority and regulatory requirements (KSA preferred).</span><br><span>• Professional accreditation such as CEng, PE, MIStructE, MICE, PMP, or equivalent preferred.</span><br><span>• Strong stakeholder management, technical review, and engineering communication skills.</span><br><span>• Necessary visa criteria for the Kingdom of Saudi Arabia and relevant work experience working on high-value projects/programmes for a project management consultancy business, which are required for immigration and client approval. </span><br><span>Our values</span><br><span><strong>Safety first - Going home safe and well:</strong> We champion a safe, diverse, and inclusive working environment, understanding the importance of well-being in every team.</span><br><span><strong>Client focus - Deliver on our promise:</strong> We own the quality of deliverables and strategic outcomes and build long-term relationships with our clients.</span><br><span><strong>Integrity - Always do the right thing:</strong> We influence positive outcomes within our industry, while always aligning with our compliance obligations.</span><br><span><strong>Create opportunity - For our people to excel:</strong> We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop.</span></p><br><p><br><span>Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfill all the criteria, please apply, as you may still be the best candidate for this role or another role within our organisation.</span></p><br><p><span>We are also open to discussing part-time, flexible, and hybrid working options if suitable within the role.</span><br><span>#LI-Onsite</span></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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5+ years </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit https://global.allerganaesthetics.com/. Follow Allergan Aesthetics on LinkedIn.</p><br><br>Job Description<br><br><p><strong>Role Purpose</strong></p><br><p>The Associate Brand Manager is responsible for supporting the development and execution of local brand marketing plans, while coordinating marketing operations, documentation, and compliance processes to ensure all activities are delivered in line with internal policies, SFDA regulations, and applicable industry standards. The role bridges strategic brand execution with operational excellence, contributing to brand growth, market share objectives, audit readiness, and effective cross-functional collaboration across marketing initiatives.</p><br><p><strong>Key Responsibilities</strong></p><br><p><strong>Brand Strategy & Tactical Plan Execution</strong></p><br><ul><li>Support the development and execution of local brand marketing plans in alignment with regional marketing strategy and local market objectives.</li><li>Assist in identifying clear roles and responsibilities for delivery of local marketing tactics and communicate them to relevant stakeholders, including Field Team , cross-functional partners and Agencies</li><li>Track implementation of activities in the local market plan, working with agencies and country teams to ensure timely and effective execution.</li><li>Monitor local competitor activities and market trends, providing feedback to the marketing team to inform strategy adjustments.</li><li>Review implementation of the local marketing plan and feed back insights to the regional marketing team.</li></ul><p><strong>Promotional Materials & SFDA Submissions</strong></p><br><ul><li>Manage the review, approval, and submission of promotional and marketing materials through approved systems (e.g., Veeva Vault).</li><li>Coordinate localization and adaptation of global/regional materials in line with local regulatory requirements and regional marketing strategy.</li><li>Support SFDA submission activities, including dossier preparation, tracking, follow-up, and approval management.</li><li>Collaborate with local Regulatory and Medical Affairs teams to ensure promotional materials are managed through the local regulatory approval process and delivered on time.</li><li>Ensure all materials meet compliance requirements, including approved claims, fair balance, and required disclaimers.</li><li>Report on effectiveness of local materials and activities, recommending amendments to the Brand Manager and regional marketing team.</li><li>Maintain version control and complete audit-ready documentation.</li></ul><p><strong>Sales & Budget Support</strong></p><br><ul><li>Collaborate with the local team to support actions necessary toward achievement of agreed sales targets for the franchise and country.</li><li>Assist in anticipating competitor strategy and developing counter-plans</li><li>Support the management of promotional budget to ensure effective spend that delivers sales and profit targets.</li><li>Manage marketing-related P2P activities, including vendor onboarding, PO creation, invoice validation, and payment follow-up.</li><li>Ensure all transactions are supported by complete and compliant documentation.</li><li>Coordinate with Finance and Procurement to ensure adherence to internal controls and timelines.</li><li>Monitor budget utilization and escalate discrepancies when needed.</li></ul><p><strong>Digital Marketing & DTC</strong></p><br><ul><li>Support the building of digital marketing capabilities as a key driver for market differentiation and business growth.</li><li>Manage required approvals for digital and social media activities prior to activation.</li><li>Coordinate onboarding of agencies, influencers, and third parties, including contracts and supporting documentation.</li><li>Ensure compliance with promotional requirements, adverse event reporting obligations, and internal digital governance standards.</li><li>Ensure a basic understanding of digital marketing dynamics and social media marketing regulations.</li><li>Maintain accurate approval logs and monitoring records.</li></ul><p><strong>KOL Engagement, Events, Congresses & HCP Engagement</strong></p><br><ul><li>Support the management of local KOL development plans, local congresses, and new indication launches to ensure alignment with the local business plan and regional marketing strategy.</li><li>Support documentation and approval processes for events, congresses, and HCP-related activities.</li><li>Ensure compliance with engagement requirements and transfer of value obligations.</li><li>Work with KOLs and strategic communication teams to support regional forums for delivery of product messages.</li><li>Maintain complete supporting documents, including contracts, agendas, attendance records, and proof of execution.</li><li>Support reconciliation and ensure post-event audit readiness.</li></ul><p><strong>Distributor & Cross-Functional Coordination</strong></p><br><ul><li>Coordinate distributor-related marketing activities and ensure proper approval, execution, and closure.</li><li>Track timelines, deliverables, and documentation throughout the activity lifecycle.</li><li>Maintain complete filing and archiving of all related records.</li><li>Ensure product knowledge of the brand and competitor products is consistently updated, current, and relevant.</li></ul><p><strong>Key Performance Indicators (KPIs)</strong></p><br><ul><li>Timely approval of marketing materials internally and through SFDA</li><li>Full audit readiness across marketing activities</li><li>Zero compliance issues due to documentation gaps</li><li>Accurate and timely P2P execution and budget management</li><li>Effective execution of local brand marketing plan tactics and activities</li><li>Contribution to achievement of brand sales and market share objectives</li><li>Timely and effective KOL engagement and event execution</li><li>Complete traceability and documentation of marketing operations</li></ul><br>Qualifications<br><br><p><strong>Core Competencies</strong></p><br><p>Bachelor's degree in Marketing, Business Administration, Science, or a related field.</p><br><p>Brand and strategic marketing thinking</p><br><p>2-4 years of experience in marketing, with at least 1–2 years in brand management or product marketing, preferably within pharmaceutical, medical device, healthcare, or regulated industries.</p><br><p>This role is only open for Saudi Nationals</p><br><p>Compliance and regulatory awareness</p><br><p>Familiarity with promotional review systems such as Veeva Vault or equivalent platforms.</p><br><p>Strong organizational and project management skills</p><br><p>Working knowledge of SFDA promotional submission processes and compliance requirements.</p><br><p>Attention to detail and documentation accuracy</p><br><p>Experience in P2P coordination and cross-functional stakeholder management.</p><br><p>Cross-functional collaboration and influencing skills</p><br><p>Demonstrated abilities in cross-functional collaboration and working within a matrix organization.</p><br><p>Execution excellence and accountability</p><br><p>Strong analytical and financial skills; ability to manage multiple projects.</p><br><p>Self-starter; calm under pressure in a fast-paced environment</p><br><p>Fluency in English; additional language is a plus.</p><br><p>Excellent communication skills, both written and verbal</p><br><p><strong>Compliance and Integrity</strong></p><br><p>The Associate Brand Manager is responsible for conducting all activities on behalf of the company consistent with a high standard of business ethics and in full compliance with the laws, regulations, and internal policies that govern our activities, including SFDA promotional regulations and applicable industry codes of conduct.</p><br><p><strong>Key Internal & External Contacts</strong></p><br><ul><li>Customers across the country (KOLs, Scientific Bodies, Societies)</li><li>Promotional agencies and third-party vendors</li><li>Area and National Sales Leads</li><li>Business Excellence Manager</li><li>Regulatory and Medical Affairs teams</li><li>Brand Manager / Marketing Lead</li><li>AMI (training) team</li><li>Finance and Procurement teams</li></ul><br>Additional Information<br><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Decima International is a professional services company, providing project management and controls services to clients in the United States and the Middle East. Our mission is to become the premier professional services provider across all industry sectors we are engaged in. To accomplish this, Decima International s founders established a simple yet powerful formula: Approach each client engagement as a partnership , create an environment that attracts the most talented professionals and allows them to flourish, and regulate growth to maintain excellence in our service standards. If you are interested in a long and rewarding career working with high-profile clients on some of the most challenging projects in the world, then Decima is where you belong. At Decima, you will be able to explore incredible growth and professional development opportunities. We are looking for a driven and capable Safety Engineer to support mission-critical data center projects in KSA. This role will conduct technical and safety reviews of Standard Operating Procedures, Emergency Operating Procedures, and Methods of Procedure to ensure safe execution of operational activities across critical facility environments. The ideal candidate has strong construction or industrial safety experience, direct exposure to mission-critical facilities or complex industrial operations, and the ability to evaluate procedures for hazards, risk controls, regulatory compliance, and operational reliability. This is a hands-on, project-facing role focused on procedure review, hazard identification, operational risk assessment, regulatory compliance, and continuous improvement of safety documentation. The role requires strong technical review skills, attention to detail, and the ability to coordinate with Operations, Engineering, Quality, Commissioning, and EHS teams.</p><p>RESPONSIBILITIES</p><ul><li>Perform detailed technical and safety reviews of SOPs, MOPs, and EOPs for mission-critical data center facilities.</li><li>Verify procedures accurately reflect current as-built conditions, equipment configurations, operating sequences, and facility requirements.</li><li>Ensure procedures are technically accurate, complete, properly controlled, and free of conflicting, outdated, redundant, or ambiguous instructions.</li><li>Evaluate procedures for personnel hazards, operational risks, safety precautions, required controls, and potential impact on facility uptime.</li><li>Perform formal risk assessments and hazard analyses for planned maintenance, equipment shutdowns, electrical switching, generator operations, UPS maintenance, mechanical system maintenance, cooling system operations, utility transfers, and emergency response activities.</li><li>Verify compliance with applicable Saudi Arabian occupational safety regulations, client requirements, relevant NFPA guidance, OSHA principles where contractually required, and accepted international safety best practices.</li><li>Review implementation of LOTO, electrical safe work practices, arc flash hazard controls, PPE requirements, energized electrical work permits, confined space entry, hot work, working at heights, permit-to-work systems, and isolation verification requirements.</li><li>Confirm that required PPE, prerequisites, contingency steps, rollback steps, and safety controls are clearly identified before procedure execution.</li><li>Validate equipment identification numbers, breaker numbers, valve designations, system references, one-line diagrams, P&IDs, equipment schedules, and as-built documentation.</li><li>Participate in technical review meetings, safety workshops, and procedure validation discussions.</li><li>Provide clear recommendations to improve procedure quality, consistency, safety, and operational reliability.</li><li>Support standardized procedure formats, procedure governance, periodic review programs, corrective actions, and continuous improvement across multiple facilities.</li></ul><p><b>QUALIFICATIONS</b></p><p>Required qualifications:</p><ul><li>Bachelor s degree in Safety Engineering, Occupational Health and Safety, Mechanical Engineering, Electrical Engineering, Industrial Engineering, or a related technical discipline preferred.</li><li>Minimum 10 years of experience in construction safety, industrial safety, operational safety, commissioning, facility operations, or a related safety function.</li><li>Minimum 5 years of direct experience in mission-critical facilities, industrial operations, power generation, data centers, commissioning, or facility operations.</li><li>Demonstrated experience reviewing, developing, or approving SOPs, MOPs, and EOPs for critical facilities or complex operational environments.</li><li>Experience performing operational risk assessments, hazard analyses, and procedure-based safety reviews.</li><li>Strong understanding of electrical and mechanical systems commonly found in data centers or comparable critical facilities.</li><li>Knowledge of LOTO, permit-to-work systems, electrical switching procedures, isolation verification, energized electrical work, PPE requirements, and operational risk management.</li><li>Ability to verify procedures against current drawings, one-line diagrams, P&IDs, equipment schedules, as-built documentation, and technical records.</li><li>Strong understanding of Saudi Arabian safety regulations, client safety requirements, relevant NFPA guidance, OSHA principles where applicable, and international safety best practices.</li><li>Exceptional attention to detail with the ability to identify technical, procedural, regulatory, and safety deficiencies.</li><li>Excellent analytical, problem-solving, documentation, written communication, and verbal communication skills.</li><li>Ability to work effectively with Operations, Engineering, Quality, Commissioning, EHS, contractor, consultant, and client stakeholder teams.</li><li>Commitment to maintaining high standards of safety, operational excellence, regulatory compliance, and reliable data center operations.</li></ul><p>Preferred qualifications:</p><ul><li>Direct experience supporting data center operations, mission-critical facilities, commissioning, quality management, or facility operations and maintenance.</li><li>Experience with critical electrical distribution systems, generator systems, UPS systems, chilled water systems, cooling systems, and related infrastructure.</li><li>Minimum 5 years of experience reviewing or developing operational procedures for complex critical facilities.</li><li>Experience evaluating operational procedures for compliance with safety regulations, client requirements, and international standards.</li><li><br></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Safety Engineering, Occupational Health and Safety, Mechanical Engineering, Electrical Engineering, Industrial Engineering, or a related technical discipline preferred.</li><li>Minimum 10 years of experience in construction safety, industrial safety, operational safety, commissioning, facility operations, or a related safety function.</li><li>Minimum 5 years of direct experience in mission-critical facilities, industrial operations, power generation, data centers, commissioning, or facility operations.</li><li>Demonstrated experience reviewing, developing, or approving SOPs, MOPs, and EOPs for critical facilities or complex operational environments.</li><li>Experience performing operational risk assessments, hazard analyses, and procedure-based safety reviews.</li><li>Strong understanding of electrical and mechanical systems commonly found in data centers or comparable critical facilities.</li><li>Knowledge of LOTO, permit-to-work systems, electrical switching procedures, isolation verification, energized electrical work, PPE requirements, and operational risk management.</li><li>Ability to verify procedures against current drawings, one-line diagrams, P&IDs, equipment schedules, as-built documentation, and technical records.</li><li>Strong understanding of Saudi Arabian safety regulations, client safety requirements, relevant NFPA guidance, OSHA principles where applicable, and international safety best practices.</li><li>Exceptional attention to detail with the ability to identify technical, procedural, regulatory, and safety deficiencies.</li><li>Excellent analytical, problem-solving, documentation, written communication, and verbal communication skills.</li><li>Ability to work effectively with Operations, Engineering, Quality, Commissioning, EHS, contractor, consultant, and client stakeholder teams.</li><li>Commitment to maintaining high standards of safety, operational excellence, regulatory compliance, and reliable data center operations.</li></ul><p>Preferred qualifications:</p><ul><li>Direct experience supporting data center operations, mission-critical facilities, commissioning, quality management, or facility operations and maintenance.</li><li>Experience with critical electrical distribution systems, generator systems, UPS systems, chilled water systems, cooling systems, and related infrastructure.</li><li>Minimum 5 years of experience reviewing or developing operational procedures for complex critical facilities.</li><li>Experience evaluating operational procedures for compliance with safety regulations, client requirements, and international standards.</li><li>Experience supporting mission-critical facilities within KSA or the broader Middle East region.</li><li>Relevant professional certifications such as CSP, ASP, CHST, NEBOSH International General Certificate or Diploma, OSHA 30-Hour Construction or General Industry, NFPA 70E, Certified Energy Isolation Professional, First Aid, CPR, or AED.</li><li>Experience supporting procedure governance, audit readiness, operational readiness, safety workshops, or continuous improvement programs across multiple facilities.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<p><b>This role is open to Saudi nationals only.</b></p><br><p>If you do not meet this requirement, we warmly encourage you to explore other exciting opportunities at SimCorp. Our Talent Acquisition Team is happy to help you find the right fit.</p><br><p><b>WHAT MAKES US, US </b></p><br><p>Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to SimCorp! </p><br><p>At its foundation, SimCorp is guided by our values — caring, customer success-driven, collaborative, curious, and courageous. Our people-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered.</p><br><p>If you like what we’re saying, keep reading! </p><br><p><b>WHY THIS ROLE IS IMPORTANT TO US</b></p><br><p>The Government Relations & Administration Officer is a key administrative and compliance role responsible for managing all interactions with Saudi government entities, ministries, and regulatory bodies on behalf of the organization. The GRO ensures the company remains fully compliant with Saudi labor law, immigration regulations, and all applicable government requirements. This role also provides light support to the Legal team for office-related document renewals and assists with general administrative tasks as needed.</p><br><p><b>WHAT YOU WILL BE RESPONSIBLE FOR</b></p><br><p><b>Government Portal Administration</b></p><br><ul><li>Manage and operate all relevant Saudi government online portals including Absher, Qiwa, Mudad, GOSI, HRSD, and MISA platforms.</li><li>Submit, track, and follow up on applications, transactions, and service requests through official government systems.</li><li>Maintain up-to-date access credentials and ensure timely renewal of portal accounts and digital certificates.</li><li>Monitor regulatory announcements and portal updates to ensure organisational compliance.</li><li>Monitor Nitaqat status to ensure the company maintains a safe Saudization tier.</li></ul><p><b>Visa Processing & Immigration</b></p><br><ul><li>Coordinate and process different visa types including but not limited to work visas, business visas, dependent entry visas, and exit/re-entry visas.</li><li>Maintain an accurate, up-to-date record of all employee visa statuses.</li><li>Visit government offices physically when required, including the Ministry of Human Resources and Social Development (MHRSD), Jawazat (Passport Department), Ministry of Commerce, and Traffic Police.</li><li>Accompany expats for medical checks, fingerprinting, or official procedures during onboarding.</li></ul><p><b>Legal & Office Document Support</b></p><br><ul><li>Provide light-touch support to the Legal team for the renewal of office-related documents such as Commercial Registration (CR), Municipal License, Chamber of Commerce membership, and other statutory certificates.</li><li>Assist in the legalization, attestation, and notarization of company documents when required.</li><li>Coordinate with relevant government offices for the collection and submission of official documents.</li></ul><p><b>Administrative Support</b></p><br><ul><li>Execute ad-hoc administrative tasks and operational assignments as directed by management.</li><li>Coordinate with the IT department to manage the collection, tracking, and seamless delivery of hardware and equipment to new hires.</li><li>Support global People and Culture projects.</li><li>Serve as a point of contact for new joiners on their first day, coordinating equipment handover and initial logistics where applicable.</li></ul><p><b>WHAT WE VALUE </b></p><br><ul><li><b>Saudi Government Portal Expertise</b></li></ul><p>Proven experience operating platforms such as Absher, Qiwa, Mudad, GOSI, HRSD, and MISA.</p><br><ul><li><b>Immigration & Visa Knowledge</b></li></ul><p>Strong understanding of Saudi immigration regulations, visa processing, and Iqama management.</p><br><ul><li><b>Regulatory & Compliance Awareness</b></li></ul><p>Familiarity with Saudi labour law, Nitaqat (Saudization), and applicable government requirements.</p><br><ul><li><b>Arabic Language Proficiency</b></li></ul><p>Fluent in Arabic (written and spoken); English proficiency is an advantage.</p><br><ul><li><b>Attention to Detail</b></li></ul><p>Meticulous approach to document management, deadline tracking, and data accuracy.</p><br><ul><li><b>Stakeholder & Relationship Management</b></li></ul><p>Ability to liaise effectively with government officials, internal teams, and external service providers.</p><br><ul><li><b>Administrative & Organisational Skills</b></li></ul><p>Demonstrated ability to handle multiple concurrent tasks and prioritise workload in a fast-paced environment.</p><br><p><b>BENEFITS</b></p><br><p>SimCorp provides a range of benefits that may influence decisions regarding job offers. With operations in more than 30 offices globally, the benefits package can differ depending on the country. SimCorp implements a global hybrid work policy, requiring employees to be in the office two days per week and permitting remote work on other days. Additional information about location-specific benefits is available from the recruiter.</p><br><p><b>NEXT STEPS</b></p><br><p>Please send us your application in English via our career site as soon as possible, we process incoming applications continually.</p><br><p><b>Please note that only applications sent through our system will be processed. </b></p><br><p>At SimCorp, we recognize that bias can unintentionally occur in the recruitment process. To uphold fairness and equal opportunities for all applicants, we kindly ask you to exclude personal data such as photo, age, or any non-professional information from your application. Thank you for aiding us in our endeavor to mitigate biases in our recruitment process.</p><br><p>For any questions you are welcome to contact Azeta GUITI our Lead Talent Acquisition Partner. If you are interested in being a part of SimCorp and you can see yourself contributing and thriving in the position described above, but are not sure this role is suitable, submit your CV anyway.</p><br><p>SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to assist you discover the right role for you. The approximate time to consider your CV is three weeks. </p><br><p>We are eager to continually improve our talent acquisition process and make everyone’s experience positive and valuable. Therefore, during the process we will ask you to provide your feedback, which is highly appreciated.</p><br><p><b>WHO WE ARE</b></p><br><p>For over 50 years, we have worked closely with investment and asset managers to become the world’s leading provider of integrated investment management solutions. We are 4,000+ colleagues with a broad range of nationalities, educations, professional experiences, ages, and backgrounds. </p><br><p>SimCorp is an independent subsidiary of the Deutsche Börse Group. Following the recent merger with Axioma, we leverage the combined strength of our brands to provide an industry-leading, full, front-to-back offering for our clients. </p><br><p>SimCorp is an equal opportunity employer and welcome applicants from all backgrounds, without regard to race, gender, age, disability, or any other protected status under applicable law. We are committed to building a culture where diverse perspectives and expertise are integrated into our everyday work. We believe in the continual growth and development of our employees, so that we can provide best-in-class solutions to our clients.</p><br><p>#Li-Hybrid</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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Bachelor's degree / higher diploma </div>
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The Cluster General Manager is responsible for the overall leadership, operational performance, commercial results, guest experience, and financial delivery of the hotels within the Makkah cluster.<br>The role provides strategic and operational leadership to the Hotel General Managers and their leadership teams, ensuring each property delivers against its business plan while maintaining the required brand, service, quality, safety, and regulatory standards.<br>Given the unique dynamics of the Makkah market, the role requires strong experience in managing highly seasonal operations, Ramadan and Hajj periods, religious tourism, B2B and B2C segments, tour operators, large groups, and rapidly changing demand patterns.<br>Key Responsibilities<br>1. Cluster Leadership & Operations• Provide overall leadership and direction to all hotels within the Makkah cluster.• Lead, coach, and hold Hotel General Managers accountable for operational and financial performance.• Ensure consistent execution of company standards, policies, SOPs, and service standards across all properties.• Identify opportunities to consolidate resources, improve productivity, and create operational efficiencies across the cluster.• Conduct regular hotel reviews and ensure agreed action plans are implemented within established timelines.• Ensure effective preparation and operational readiness for peak periods, particularly Ramadan and Hajj.<br>2. Financial Performance• Take overall accountability for cluster revenue, GOP, NOP, cash flow, andprofitability.• Ensure each hotel delivers against approved budget, forecast, and ownerexpectations.• Review monthly financial performance and challenge significant variances against budget, forecast, and prior year.• Drive cost optimization without compromising guest experience, safety, or asset standards.• Ensure appropriate workforce productivity and manning levels based on business volumes and operational requirements.• Support the annual budgeting process and monthly rolling forecasts.<br>3. Commercial & Revenue Performance• Work closely with Commercial, Sales, Revenue Management, E-Commerce, and Marketing teams to maximize revenue and market share.• Monitor occupancy, ADR, Rev PAR, market penetration, segment mix, booking pace, and competitive positioning.• Ensure commercial strategies reflect Makkah's unique demand patterns and religious calendar.• Drive stronger performance across direct, B2B, B2C, OTA, corporate, wholesale, and group segments.• Challenge underperforming hotels and ensure timely commercial recovery plans are implemented.• Support development of strategic relationships with key travel partners, tour operators, government entities, and major accounts.<br>4. Guest Experience & Quality• Establish a strong guest-centric culture across the cluster.• Monitor guest satisfaction, online reputation, complaints, service recovery, and quality audit results.• Ensure Hotel General Managers implement corrective actions for recurring service issues.• Drive consistency in service delivery while recognizing the different positioning and guest profiles of each hotel.• Regularly inspect properties and ensure operational, cleanliness, maintenance, and presentation standards are maintained.<br>5. People & Leadership• Build a strong leadership culture and develop a high-performing team across the Makkah hotels.• Coach and develop Hotel General Managers and Executive Committee members.• Ensure succession plans are established for critical leadership positions.• Work with Human Resources to improve employee engagement, retention,productivity, and Saudization.• Promote cross-property development and internal mobility where appropriate.• Ensure performance management is consistently applied across the cluster.<br>6. Asset & Property Management• Ensure hotels are maintained to appropriate operational and physical standards.• Review preventive maintenance, capital expenditure requirements, lifecyclereplacements, and refurbishment priorities.• Work with Engineering and corporate functions to ensure critical technical and asset issues are addressed promptly.• Protect the long-term value of the assets while balancing immediate operational and financial priorities.<br>7. Owner & Stakeholder Management• Maintain professional and constructive relationships with hotel owners and key stakeholders.• Support senior management in owner meetings, business reviews, leasediscussions, capital planning, and strategic initiatives.• Ensure accurate, transparent, and timely reporting of hotel performance and material operational matters.• Represent the company professionally with government authorities, business partners, and other external stakeholders.<br>8. Governance, Risk & Compliance• Ensure full compliance with Ministry of Tourism requirements and all applicable Saudi regulations.• Ensure hotels maintain required licenses, permits, Civil Defense approvals, and statutory certifications.• Maintain strong standards in Fire & Life Safety, security, food safety, hygiene, and emergency preparedness.<br>• Ensure appropriate internal controls and adherence to company procurement, finance, HR, and operational policies.• Escalate material operational, financial, reputational, legal, or safety risks promptly.<br>Key Performance Indicators Performance will be measured against a balanced set of financial and operational KPIs, including:• Revenue vs. Budget / Forecast / Prior Year• GOP and NOP performance• Occupancy, ADR and Rev PAR• Market Share / RGI• Forecast accuracy• Payroll and productivity ratios• Guest satisfaction and online reputation• Quality and operational audit scores• Employee engagement and turnover• Saudization and talent development• Health, Safety and regulatory compliance• Execution of agreed strategic initiatives and action plans<br>Qualifications & Experience• Bachelor's degree in Hospitality Management, Business Administration, or a related discipline.• Minimum 12 -15 years of progressive hotel management experience, including significant experience as a Hotel General Manager.• Previous multi-property, Area GM, Cluster GM, or equivalent leadership experience strongly preferred.• Strong experience managing large-scale or high-volume hotel operations.• Previous Makkah and/or Saudi Arabia experience is highly preferred.• Strong understanding of the Makkah hospitality market, including Ramadan, Hajj, Umrah, religious tourism, groups, and tour operator business.• Demonstrated track record of improving profitability, commercial performance, guest satisfaction, and operational efficiency.• Strong financial acumen with the ability to interpret P&L statements, forecasts, budgets, and investment requirements.• Experience managing owner relationships and presenting performance atsenior/executive level.• Strong knowledge of Saudi hospitality regulations and Ministry of Tourismrequirements. Leadership Competencies The successful candidate should demonstrate:• Strong commercial and financial acumen• Strategic thinking combined with hands-on operational leadership• High level of ownership and accountability• Ability to lead and influence multiple General Managers• Strong decision-making and problem-solving capabilities• Effective owner and stakeholder management• Ability to operate effectively under pressure and during peak periods• Strong communication and presentation skills• Talent development and succession planning capability• High standards of integrity, governance, and professionalism<br>Role Expectations<br>The Cluster General Manager is expected to operate beyond the traditional role of an individual Hotel General Manager. The position requires a portfolio mindset, balancing the performance of individual hotels with the overall interests of the Makkah cluster and the Group.<br>The role should create clear accountability at property level while leveraging cluster synergies, strengthening commercial performance, improving operational efficiency, developing leadership capability, and ensuring sustainable profitability across the portfolio.<br><br>Work Environment:Indoors: 100 %Working Days: 5 Working Days Days off: 2 Days Off Working Hours: 8 hours/Daily
<p>Details of the Division and Team: Treasury plays a key role in the holistic bank-wide management of capital and liquidity to deliver high value risk management decisions and support strategic goals of the businesses, both at a Group and legal entity level. Treasury operates across the globe with major hubs in Frankfurt, London, Singapore, and New York. Key responsibilities for Treasury are to make sure that there is enough liquidity in the bank at any point in time, that there is capital available when needed and that funds can be raised as and when necessary, all at a reasonable cost whilst balancing the needs of business growth and regulatory demands. Treasury's role extends to business steering through the effective transfer pricing of these liquidity and capital resources to the businesses. The role is based in Riyadh, Saudi Arabia. The successful candidate will be an independent and self-motivated contributor to the regional Treasury team and the local franchise. The candidate is required to demonstrate an in-depth knowledge of Financial Markets, Treasury products, systems, and regulations. The candidate is expected to bring solid stakeholder management, people management, and leadership skills in addition to product related technical skills. The key stakeholders for the role will be country management, front office business heads and business managers, infrastructure partners, and our banking regulators. The position requires an experienced and confident individual with the ability to explain complex concepts clearly and develop working relationships across the bank. Globally, DB Treasury maintains close interaction across all regions and core functions. This role will require the candidate to build relationships and leverage contacts throughout the DB Group to be successful.</p><p>What we will offer you: A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That s why we are committed to providing an environment with your development and wellbeing at its center. You can expect: Life Insurance Accidental Death Insurance Permanent Partial Disability Insurance Private Medical Insurance for you, your spouse and dependent children Flexible working arrangements 30 days of annual paid leave, plus public holiday & Flexible Working Arrangement DB contributions to Employee Workplace Savings "Gosi plan (for Saudi nationals only)</p><p>Your key responsibilities: Based in Riyadh, the candidate will be responsible for: Chairing the Asset & Liability Committee for DB Saudi Arabia, UAE and Qatar, which includes setting the agenda and ensuring that business strategy, risk appetite and regulatory requirements are adequately considered when managing capital, liquidity, and funding. Managing the structural term asset and liability profiles through the Funding Planning process Management of the regulatory cash, central funding pool for the Bank, Funds transfer pricing for assets and liabilities (o/n to term) Ensuring Treasury actively and efficiently manages excess cash and risk to maximise NII for the bank. Overseeing the management and perform back up role for local funding Pool for the Bank Local ongoing management, development, and implementation of changes in Funds Transfer Pricing and Liquidity Management methodologies Interacting with the local regulators on Treasury topics, including lobbying, as required Understanding the local regulatory environments as they relate to Treasury, ensuring the Treasury team and business are always appraised of developments and changes, together with the impacts to the local business. Assisting businesses in achieving their objectives within the Bank s risk management framework Engaging with clients on a variety of topics and accompanying business on client meetings Undertaking various projects relating to implementing of new regulations, launching new products, exploring innovative ways of conducting ongoing businesses efficiently as well as out of the box thinking to implement new strategies for Treasury management to ensure compliance with new regulations</p><p>How we ll support you: Flexible working to assist you balance your personal priorities Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs Training and development to help you excel in your career</p><p>About us and our teams: Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do. Deutsche Bank & Diversity Our values define the working environment we strive to create diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer. With that, we extend a warm welcome to candidates with disabilities to apply. Our Bank is committed to ensuring equal opportunities and will facilitate a productive and harmonious work environment for all. We encourage talented individuals seeking a professional setting that values and accommodates diverse capabilities to submit their applications and be part of our shared commitment to fostering inclusiveness. We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.</p><p><strong>Desired Candidate Profile</strong></p><p>Relevant degree in Banking, Finance, Economics, Mathematics (or related discipline) with 10 years or more of Treasury experience. History of experience in liquidity management, balance sheet or asset & liability management and Treasury topics (or equivalent track record) within a business or infrastructure function in a banking environment Deep understanding of local markets across interest rate and FX products. Strong understanding of banking industry and regulatory environment. (Knowledge of local financial markets is preferred). Strong understanding of key Capital and Liquidity regulations impacting banks in Saudi Arabia, UAE and experience in actively managing them on an ongoing basis. A history of taking initiative and being pro-active. Strong control mind-set Exceptional verbal and written communication and presentation skills (proficiency in MS Office - MS Excel, MS word, and MS Power Point). Exceptional stakeholder management skills and building relationships with senior business and other leaders across various functions, both within and outside the bank, including regulatory engagements Ability to influence, negotiate and constructively challenge at a variety of levels. Ability to work well under pressure and tight deadlines, have the aptitude to synthesize large amounts of information and develop innovative solutions. Ability to multitask, excellent problem resolution and time management skills. Ability to meet the challenges presented by a fast paced, constantly changing work environment.</p>
<p>SailPoint is the leader in Identity Security . SailPoint customers represent half of the Fortune 500 and half of the ASX 50. This customer strength provides us with a great community of customers, partners and analysts who trust SailPoint and our team to solve complex challenges. SailPoint continues to grow globally and expanding our global presence creates opportunities for top salespeople to become a part of our awesome culture. We are recognized by analysts such as Gartner, Forester and Kuppinger Cole as the leader in the market and we continue to push ourselves to define the market rather than follow what the analysts or competitors are marketing. Organizations struggle to understand who has access to what applications and data, and we help them answer these key questions. Identity security is the central control point for risk management for the enterprise. We are proud of our team and the culture we have built which has led to our employees voting us best places to work 15 years in a row. The role: We are seeking an Enterprise Account Executive , to sell our IGA Solution Suite to $2-$5B organizations. Primarily a SaaS offering, our IGA Solution Suite sits at the heart of an organization s enterprise security. The position requires a sales executive who is experienced in navigating multinational accounts, generally at C-level. The successful candidate will use their previous experience in SaaS, Cyber-sec or IAM/IGA to negotiate high value contracts across what is generally a lengthy sales cycle. To excel, the position requires an account executive : Who is a skilled communicator in first engagements and discovery calls analyzing the prospects needs to qualify an opportunity. Who will be highly proficient in understanding and presenting the value of SailPoint solutions and how they compare to Microsoft, Okta, and Saviynt. Who will provide a superior customer experience from the first discovery call and leverage their skills in competitively positioning our solutions and a broader value proposition including partner services. Who can lead a virtual team of partner resources, presales, partner manager, deal desk, professional services, BVA team, and customer success to deliver sales wins and customer success. Who does not operate independently, instead sells as a team. Who can act as the quarterback; take initiative and prep the team on what is needed from them prior to calls . Who can make good decisions about who should engage and when and make people accountable for following through. Who can create a territory or opportunity plan, which includes the steps you believe are required to get from discovery to the next steps in the sales cycle. Who will work closely with the leadership team to refine your ideas and make your sales strategy as effective as possible. Responsibilities: Exceed revenue quota goals on a quarterly and yearly basis. Effectively address each customer s and partner s unique inquiries by providing accurate information and tailored solutions that align with their specific needs and interests. Develop business plans, which align to your assigned territory. Strategically engage with customers and business partners to maintain a high level of customer service that aligns with SailPoint s core values. Collaborate with marketing to develop and execute marketing plans through/with partners and end users. Pursue all leads supplied and ensure internal systems are updated. Lead the appropriate technical resources to demonstrate SailPoint's advantages to the customer. Follow-up with customers and partner with post-sale team to ensure consistent and ongoing coverage of account, including new sales opportunities. Own and oversee all aspects of the sales cycle, including qualifying, presentations, demonstrations, RFP responses, negotiations, and the closing process. Fosters a deep understanding of the territory, including customers, prospects, partners, influencers, and competitors. Understand and communicate all product and technological strategies employed by competitive and complimentary organizations in the SailPoint market space. Effectively initiate, navigate, and manage discussions across all levels of a customer s organization, from business stakeholders to technical decision-makers. Utilize all channel management and reporting tools, including accurate forecasting and Salesforce hygiene. The path to success: 1-month milestones: Establish plan for existing customers clearly identifying opportunities for uplift over coming years and understanding account potential. Segment account list into your top 20 focused accounts & the Top 3 Big Bet accounts within this list. Meet with old account managers to capture any history. Meet with partners of existing accounts to understand their position and services offered. Work with Marketing Manager on marketing plan. Work with Channel Manager on channel plan. 2-month milestones: Create a stakeholder map for key partners that are influencers in your Top 20 accounts and devise your approach to connect with them. Demonstrate Salesforce hygiene with regular, accurate activity and updates. Met weekly with sales management to keep Salesforce and Clari up to date. 3-month milestones: Complete territory plan and present to Sales Management: Existing account overview and account potential Prioritized accounts with account potential Clean pipeline of potential 2025 opportunities to establish gap to target Marketing and channel engagement plans to close the Gap to target Customer references / case studies planned Pipeline growth plan Meet with all existing customers and identify opportunities to extend the value they are receiving from SailPoint. Lead an operating cadence with virtual team Achieve 1st Mate enablement badge. 4-month milestones: Create account plans for key accounts. </p><p><strong>Desired Candidate Profile</strong></p><p>Who is a skilled communicator in first engagements and discovery calls analyzing the prospects needs to qualify an opportunity. Who will be highly proficient in understanding and presenting the value of SailPoint solutions and how they compare to Microsoft, Okta, and Saviynt. Who will provide a superior customer experience from the first discovery call and leverage their skills in competitively positioning our solutions and a broader value proposition including partner services. Who can lead a virtual team of partner resources, presales, partner manager, deal desk, professional services, BVA team, and customer success to deliver sales wins and customer success. Who does not operate independently, instead sells as a team. Who can act as the quarterback; take initiative and prep the team on what is needed from them prior to calls . Who can make good decisions about who should engage and when and make people accountable for following through. Who can create a territory or opportunity plan, which includes the steps you believe are required to get from discovery to the next steps in the sales cycle. Who will work closely with the leadership team to refine your ideas and make your sales strategy as effective as possible.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what s possible.</p><p>The Senior Project Manager (Rail): Technical (Architecture, Civil, Structures & Rail) is a senior, client facing role within a PMC organization, responsible for managing and assuring the end to end design and build process for architectural, civil, structural, and rail infrastructure works on a major program (multi modal hub). This is a non operational role focused on project and design management, technical governance, safety by design, and contractor oversight on behalf of the client. The role ensures that all consultants, contractors, and stakeholders deliver coordinated, safe, compliant, and constructible designs and built works that meet the employer s requirements, authority regulations, and project objectives for scope, time, cost, quality, and safety.</p><p>Key Responsibilities</p><p>1. Client Representation & Governance</p><ul><li>Act as the primary PMC focal point for technical matters across architecture, civil, structures, and rail infrastructure (track, earthworks, rail civil interfaces).</li><li>Represent the client in high level technical, design, and coordination meetings with consultants, contractors, authorities, and third parties.</li><li>Ensure employer s requirements, design briefs, and technical standards (including rail specific criteria) are clearly communicated, understood, and implemented by all delivery partners.</li><li>Provide independent advice and recommendations to the client on technical, risk, and program issues related to the built environment and rail scope.</li></ul><p>2. Design Management & Technical Assurance</p><ul><li>Lead and manage the full design lifecycle (concept, schematic, detailed design, IFC for: Architectural works (stations, depots, ancillary buildings, public realm) Civil and structural works (viaducts, bridges, tunnels, cut and cover, retaining structures, foundations, earthworks) Rail civil and track related infrastructure (trackform, slab/ballast design, formation, drainage, trackside civil works)</li><li>Review and comment on design submissions, BIM models, calculations, reports, and specifications to ensure compliance with: Employer s requirements and project design criteria Local building and rail infrastructure codes and authority requirements Applicable international standards</li><li>Chair and coordinate multi discipline design review workshops, value engineering, and constructability reviews to optimize solutions for safety, functionality, operations, and cost.</li><li>Oversee requirements management and traceability for the architectural, civil/structural, and rail infrastructure scope from requirements capture through verification and close out.</li><li>Ensure adherence to technical assurance processes, including formal design verification and validation, peer reviews, and independent checks.</li></ul><p>3. Interface & Multi Discipline Coordination</p><ul><li>Collaborate with all interfaces between architecture/civil/structures/rail and other disciplines.</li><li>Manage and maintain interface registers, ensuring early identification and resolution of cross discipline and cross contract issues (e.g., track structure interaction, rail station integration, rail road interfaces).</li><li>Ensure that architectural and structural designs accommodate rail system, track alignment, clearance, access, evacuation, and maintenance requirements.</li><li>Support project wide design and interface governance in collaboration with the Design & Interface leadership.</li></ul><p>4. Safety, Engineering & Compliance (Non Operational)</p><ul><li>Embed safety by design principles into all architectural, civil, structural, and rail infrastructure solutions, covering construction safety, operational safety, and maintainability.</li><li>Oversee compliance with engineering and safety standards, including structural robustness, fire and life safety, evacuation strategy, and rail specific safety requirements.</li><li>Review and monitor RAMS , hazard identification, risk assessments, and mitigation measures relevant to the built environment and rail infrastructure scope.</li><li>Coordinate with independent reviewers, safety assessors (ISA) , and authorities to secure approvals and certifications.</li><li>Ensure all required technical and safety approvals (including rail infrastructure approvals) are planned, tracked, and obtained in line with program milestones.</li></ul><p>5. Design Build Coordination & Construction Support</p><ul><li>Align design outputs with construction methodologies and sequencing for stations, civil structures, and rail infrastructure; identify constructability issues early and drive resolution.</li><li>Support the client in evaluating and approving design changes, technical deviations, and value engineering proposals from contractors that affect architecture, civil, structures, or rail.</li><li>Oversee application of configuration management to architectural, structural, and rail civil designs, including version control and change tracking.</li><li>Provide senior technical input on RFIs, non conformance reports, and field changes raised during construction; coordinate with design consultants and contractors to implement robust solutions.</li></ul><p>6. Program, Cost & Risk Management</p><ul><li>Monitor design and construction related technical activities against the integrated master schedule and key milestones for stations, civil structures, and rail infrastructure.</li><li>Identify critical path activities and constraints; develop and monitor mitigation and recovery actions where delays arise.</li><li>Support the client and project controls team in assessing schedule and cost impacts of technical issues or design changes.</li><li>Maintain and regularly update risk registers for architectural, civil/structural, and rail scope, defining mitigation and contingency measures.</li><li>Prepare clear, concise technical and progress reports, dashboards, and presentations for client leadership and governance boards.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Civil Engineering, Structural Engineering, Rail Engineering, or Architecture (with strong technical focus), or a closely related discipline.</li><li>Master's degree in Engineering, Rail/Transportation, Architecture, or Project Management is an advantage.</li><li>Professional registration/chartership (CEng, PE, SE, RIBA, or equivalent) is highly desirable.</li><li>Project management certification (PMP, PRINCE2) is an advantage.</li><li>Approximately 15 years experience in architecture and/or civil/structural engineering for major infrastructure or transport projects, including significant rail related works (metro, mainline, LRT, high speed, or similar).</li><li>Significant experience in a PMC, client organization, or international consultancy managing design and build contracts.</li><li>Proven track record managing multi discipline design for complex stations, depots, viaducts/bridges, tunnels, and associated rail infrastructure.</li><li>Demonstrable experience in technical assurance, safety by design, and securing approvals with relevant building and rail authorities.</li><li>Experience coordinating closely with MEP, rail systems (signalling, telecoms, power), and track disciplines in a large, multi contractor environment.</li><li>Strong technical understanding of architectural, civil, structural, and rail infrastructure design principles, codes, and best practices.</li><li>Solid knowledge of design governance, systems engineering concepts, interface management, and safety/ RAMS fundamentals.</li><li>Excellent project management, planning, and organizational skills in complex, multi stakeholder environments.</li><li>Strong analytical, problem solving, and decision making abilities with a structured approach to risk and issue management.</li><li>Highly effective communication, facilitation, and negotiation skills, including the ability to present complex technical issues clearly to non technical stakeholders.</li><li>High level of professionalism, integrity, and client service orientation.</li><li>Proficiency with standard project and design tools; familiarity with BIM/Revit, civil/structural and track design software, and common data environments (CDE) is an advantage.</li><li>Fluency in English (written and spoken) and Arabic (ideal).</li></ul><p></p></section>
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Staff Site Reliability Engineer based in Saudi Arabia.<br><br>This is a high-impact reliability leadership role within a fully remote engineering organization operating globally.<br><br>You will be the first dedicated SRE, helping establish reliability practices across multiple engineering teams and critical production systems.<br><br>The role combines hands-on engineering with organization-wide influence, covering observability, incident response, operational readiness, and resilience.<br><br>You will work closely with engineering leadership, infrastructure specialists, architects, and product teams to make reliability measurable and actionable.<br><br>A major focus will be embedding SRE principles into engineering culture rather than simply owning individual services.<br><br>You will also help shape how AI is used for incident investigation, operational tooling, observability, and safe system operations.<br><br>The position offers substantial autonomy to define standards, coach engineers, and build practices that scale with the organization.<br><br>Accountabilities<br><br>Define and implement SLIs and SLOs for critical production request paths, ensuring reliability objectives are visible, measurable, reviewed, and connected to engineering decisions. Introduce and champion error budgets as a practical framework for balancing reliability investments with product and feature delivery. Establish and maintain the reliability metrics used by engineering leadership to evaluate progress and identify areas requiring investment. Strengthen the complete incident management lifecycle, including detection, response, communication, escalation, postmortems, and follow-up actions. Improve alert quality, anomaly detection, escalation processes, and shared operational tooling in collaboration with infrastructure teams. Lead reliability assessments for high-risk changes and new services, covering production readiness, capacity, failure modes, rollback strategies, and operational risks. Introduce deliberate failure testing, game days, and chaos exercises to identify weaknesses and validate safe operational limits before incidents occur. Work directly with engineering teams on complex reliability challenges through focused engagements, leaving behind stronger practices and clear ownership. Coach Staff and Lead engineers to become reliability advocates within their respective teams and help establish distributed SRE ownership. Develop lightweight, repeatable operational standards covering production readiness, on-call practices, runbooks, change safety, and service operability. Partner with architects and technical leads to ensure reliability and failure tolerance are incorporated into system design rather than addressed after deployment. Remain hands-on during production incidents and investigations, building tooling, dashboards, automation, and reference implementations where appropriate. Promote effective use of AI for incident investigation, telemetry analysis, postmortem development, runbook creation, observability, and reliability tooling. Help structure operational data, alerts, dashboards, and runbooks so that both engineers and AI agents can safely interpret and act on production signals. Contribute production fixes and improvements directly through code and infrastructure changes rather than limiting the role to recommendations and reviews. <br><br>Requirements<br><br>10+ years of engineering experience, including at least 3 years in SRE, production engineering, or a reliability-focused Staff Engineer role operating across multiple teams. Demonstrated experience owning reliability at a platform or organizational level rather than only for an individual service. Deep practical experience designing and implementing SLIs, SLOs, and error budgets, including successfully driving adoption across product and engineering teams. Strong incident leadership experience, including managing high-severity, customer-facing incidents and leading effective postmortems that result in measurable improvements. Advanced understanding of distributed-system failure modes, including database and cache saturation, cascading failures, retry storms, capacity constraints, graceful degradation, and load shedding. Strong hands-on experience with Kubernetes, AWS, and modern observability platforms such as Datadog or comparable technologies. Ability to read and write production code in Go, Type Script, or a similar language, as well as work with infrastructure as code. Demonstrated ability to influence teams without direct authority and successfully change engineering practices across an organization. Strong coaching and mentoring skills, with evidence of developing engineers into effective reliability owners. Exceptional written and verbal communication skills, with the ability to clearly communicate incidents, risks, technical trade-offs, and reliability priorities to both engineers and executives. Strong preference for asynchronous, documented decision-making and clear technical communication. Practical experience using AI tools for incident investigation, telemetry analysis, runbook and postmortem development, and engineering tooling. Understanding of how operational data, alerts, dashboards, and runbooks should be structured to support safe AI-assisted diagnosis and operations. Pragmatic approach to reliability, with the ability to balance operational risk, engineering investment, delivery speed, and business priorities. Experience in fraud detection, identity, payments, or other real-time and adversarial environments is an asset. Experience with multi-region architectures, cell-based architectures, or failure-isolation strategies is a plus. Experience operating Elasticsearch, Redis, Dynamo DB, or Kafka at scale and understanding their failure modes is beneficial. Familiarity with Fin Ops and cloud infrastructure cost-versus-reliability trade-offs is an advantage. Must be authorized to work from the hiring location; visa sponsorship is not provided. <br><br>Benefits<br><br>Fully remote working environment. Opportunity to become the first dedicated Site Reliability Engineer and establish organization-wide reliability practices. High level of autonomy and direct influence over engineering standards, operational practices, and platform reliability. Opportunity to work across multiple engineering teams and critical production systems. Close collaboration with engineering leadership, architects, infrastructure teams, and technical leads. Opportunity to shape AI-assisted reliability practices and the future of production operations. Strong focus on professional growth, technical leadership, coaching, and knowledge sharing. Inclusive, globally distributed engineering environment that values diverse perspectives and backgrounds. For US-based employees, the stated cash compensation range is $177,000–$240,000 USD, with actual offers varying according to factors such as experience, skills, education, certifications, and market conditions. Compensation may differ for other hiring locations. Remote work eligibility is subject to applicable regulatory and security requirements in the candidate's location. <br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
About The Role<br><br>We are seeking a highly motivated, professional, and customer-focused Customer Service Representative to join our remote customer support team. In this role, you will serve as a primary point of contact for customers, helping them resolve questions, address concerns, navigate our products or services, and have a positive overall experience with the company.<br><br>The ideal candidate is an excellent communicator who enjoys helping people, remains calm under pressure, and can efficiently manage multiple customer inquiries while maintaining a friendly and professional approach.<br><br>As a remote team member, you will be expected to work independently, manage your time effectively, communicate consistently with colleagues, and maintain a high standard of customer service without direct supervision.<br><br>Key Responsibilities<br><br>Customer Support<br><br>Respond promptly and professionally to customer inquiries through phone, email, live chat, and other support channels. Provide accurate information about products, services, policies, orders, accounts, billing, and company procedures. Listen carefully to customers, understand their needs, and provide appropriate solutions. Troubleshoot customer issues and guide customers through step-by-step solutions when necessary. Resolve complaints and difficult situations with patience, empathy, and professionalism. Escalate complex, sensitive, or unresolved issues to the appropriate department or supervisor. Follow up with customers when additional information or action is required. Ensure customers receive clear and complete answers to their questions.<br><br>Customer Experience<br><br>Build positive relationships with customers through helpful, respectful, and personalized interactions. Maintain a customer-first approach in every interaction. Demonstrate empathy and understanding when handling frustrated or dissatisfied customers. Identify opportunities to improve the customer experience and communicate recurring issues to management. Help customers understand company policies and procedures while maintaining a positive tone. Strive to resolve customer issues efficiently and effectively during the initial interaction whenever possible.<br><br>Administrative Technical Duties<br><br>Accurately document customer interactions, requests, complaints, and resolutions in the company's CRM or customer support system. Update customer account information and records as needed. Process orders, returns, refunds, cancellations, payments, or service requests according to company policies. Maintain detailed and accurate records of customer communications. Monitor support tickets and ensure requests are addressed within established response times. Use internal knowledge bases, support tools, and company resources to find accurate answers. Collaborate with sales, billing, technical support, operations, and other departments to resolve customer issues. Protect customer information and follow all applicable privacy, security, and confidentiality procedures.<br><br>Remote Work Responsibilities<br><br>Maintain a reliable internet connection and an appropriate workspace suitable for professional customer interactions. Be available and responsive during scheduled working hours. Attend virtual team meetings, training sessions, and coaching sessions. Communicate effectively with managers and team members using email, messaging platforms, video conferencing, and other remote collaboration tools. Manage workload and priorities independently while meeting established deadlines and service-level expectations. Demonstrate strong self-discipline, accountability, and time-management skills.<br><br>Required Qualifications<br><br>High school diploma or equivalent; additional education or relevant training is a plus. Previous customer service, call center, retail, hospitality, administrative, sales support, or related experience preferred. Excellent verbal and written communication skills. Strong active-listening and problem-solving abilities. Comfortable communicating with customers from diverse backgrounds. Strong attention to detail and organizational skills. Ability to remain professional and composed when dealing with challenging customers or high-pressure situations. Ability to learn new products, services, systems, and procedures quickly. Basic computer proficiency and familiarity with email, web applications, CRM systems, and office software. Ability to work independently in a remote environment. Reliable attendance and ability to adhere to scheduled working hours.<br><br>Preferred Qualifications<br><br>1–3 years of experience in customer service or a related role. Experience working in a remote or hybrid customer support environment. Experience using CRM, help-desk, ticketing, or live-chat platforms. Experience handling high volumes of customer inquiries. Familiarity with customer service metrics such as response time, resolution time, customer satisfaction (CSAT), and first-contact resolution. Experience supporting customers by phone, email, and live chat. Multilingual or bilingual communication skills are an advantage, depending on the company's customer base.<br><br>Key Skills Competencies<br><br>Communication: Clearly and professionally communicate information to customers and colleagues through written and verbal channels.<br><br>Empathy: Understand customers' concerns and respond with patience, understanding, and genuine willingness to help.<br><br>Problem Solving: Analyze customer issues, identify practical solutions, and know when to escalate matters.<br><br>Patience Professionalism: Remain calm, respectful, and solution-oriented, particularly when dealing with frustrated customers.<br><br>Attention to Detail: Accurately record customer information, follow procedures, and avoid errors when processing requests.<br><br>Time Management: Efficiently prioritize multiple customer requests while meeting response and resolution targets.<br><br>Adaptability: Quickly learn new products, systems, policies, and processes as the business evolves.<br><br>Teamwork: Work effectively with remote colleagues and other departments to deliver consistent customer experiences.<br><br>Accountability: Take ownership of customer issues and follow through until they are resolved or appropriately transferred.<br><br>Technology Skills: Comfortably navigate multiple software applications and digital communication tools while assisting customers.<br><br>Performance Expectations<br><br>Success in this position may be measured using a combination of customer service and operational performance indicators, including:<br><br>Customer satisfaction (CSAT) First-contact resolution rate Average response time Average handling time, where applicable Ticket resolution time Quality assurance scores Customer retention or loyalty indicators Accuracy of customer records and transactions Attendance and schedule adherence Individual productivity and service-level performance<br><br>Working Environment<br><br>This is a fully remote position. The successful candidate should be comfortable working independently while remaining an active and engaged member of a distributed team.<br><br>The role may involve extended periods of computer use and frequent communication with customers through telephone, email, chat, or video-based systems. Depending on business requirements, employees may occasionally be required to work evenings, weekends, holidays, or rotating shifts.<br><br>What We Offer<br><br>Depending On The Company's Benefits Structure, Employees May Receive<br><br>Competitive salary or hourly compensation Flexible or remote work arrangements Paid training and onboarding Career development and advancement opportunities Performance incentives or bonuses Paid time off Health, dental, and/or vision benefits Retirement or pension benefits Employee assistance programs Professional development and training opportunities Supportive and collaborative remote-work culture<br><br>Ideal Candidate<br><br>The ideal candidate is someone who genuinely enjoys helping others and takes pride in providing excellent customer experiences. You are dependable, patient, organized, and comfortable handling a variety of customer situations.<br><br>You don't necessarily need to know everything on your first day. What matters most is your willingness to learn, your ability to communicate clearly, your commitment to solving problems, and your ability to treat every customer with respect.<br><br>You should be comfortable asking questions, taking ownership of your responsibilities, learning from feedback, and working independently while staying connected with a remote team.<br><br>Equal Opportunity Statement<br><br>We are committed to creating an inclusive and respectful workplace. We welcome qualified applicants from diverse backgrounds and make employment decisions based on qualifications, skills, experience, and business needs, without discrimination or harassment.