Area Manager Jobs in Saudi

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Grow with us <br><br><p><strong>About this opportunity:</strong></p><br><br><br><p>The Problem Manager is responsible for the quality and integrity of the process Problem Management and will cover 3 areas: Reactive, Proactive and Enhanced Problem Management.</p><br><br><ul><li>The Reactive Problem Manager is responsible to find and eliminate the root cause of known incidents, to diagnose the root cause of incidents and to determine the resolution to related problems in order to eliminate recurring incidents and to minimize the impact of incidents that cannot be prevented.</li><li>The Proactive Problem Manager identifies and resolves problems before incidents occur.</li><li>The Enhance Problem Manager is responsible for prediction, pre-identification of outages/alarms in a network based on correlations with the use of data analytical tools, Proactive problem analysis and implementation of corrective actions for all type of problems that cause or may cause an interruption to or reduction in the quality of that service. Responsible to indirectly contribute to the overall performance of the network services delivery. By using enhance problem management we minimize the adverse impacts of incidents and problems in advance on the customer business caused by errors or by other means.</li></ul><br><p><strong>What you will do:</strong></p><br><br><br><p>Reactive Problem Manager is responsible to:</p><br><br><ul><li>Conduct post incident review to analyze the problem, identifies root cause of the problem, identify corrective actions and recommend the changes to change management, process management or SLA management</li><li>Develop and maintain good record of problems, root cause and solution details in the form of knowledge base that can be used as a reference for reduction of repetitive incidents</li><li>Identify and records risks in the network and track them till closure</li><li>Regular post incident review and lessons learnt meetings with stakeholders</li></ul><br><p>Proactive Problem Manager is responsible to:</p><br><br><ul><li>Prescribe, and implement pro-active preventing methods in problem handling</li><li>Act as owner of Problem Management cases, support implementation of its preventive actions, participate in internal technical discussions to improve overall network performance and recommend improvements</li><li>Analyze and validate the network performance reports &amp; prepare action plan for network improvement.</li><li>Identify Single Point of Failure in network, perform Outage report analysis in details</li><li>Perform Alarm, TT, WO correlations to resolve the chronic issues in the network</li></ul><br><p>Predictive Problem Manager is responsible to:</p><br><br><ul><li>Make predictive analysis model based on alarms, outages, latency, QoS, Capacity &amp; Utilization trends</li><li>Collect data for further analysis to find patterns of major problems</li><li>Search/investigate different sources of information to find patterns of major problems</li><li>Seek for possible new solution of problems, or improvement of existing solution</li><li>Problem Manager is responsible to support Data Authority team and automation team in understanding automation/AI/ML requirements, and share knowledge of use cases with domain support. MOP preparation for automation/AI/ML use cases</li></ul><br><br>Join our Team <br><br><p><strong>The skills you bring:</strong></p><br><br><br><ul><li>Degree in Engineering preferably in Electronics, Computer science, Telecommunication or equivalent</li><li>Experience: 5-12 years’ experience in the area of expertise</li><li>Certifications: ITIL</li><li>Strong Telecom fundamentals and understanding of Mobile networks Architecture</li><li>Network Architecture in technologies of 2G, 3G, 4G &amp; 5G.</li><li>KPI formulae, KPI degradation and KPI troubleshooting</li><li>Core network performance, configuration parameters interpretation and usage</li><li>Analytical and synthesis capabilities</li><li>Good Understanding of Machine Learning, Artificial Intelligence &amp; Cloud technologies</li><li>Detailed knowledge of Services and customer segmentation</li><li>Apply Expertise &amp; Technology, Data analysis, Trends and statistics</li><li>Leadership skills: Delivering Results &amp; Meeting Customer Expectations, Leading &amp; Supervising</li><li>Language skills: fluent in English</li><li>Functional Skills: Understanding of Processes, Stakeholder management</li><li>Communication Skills: Developed skills in Interpersonal communication, actively contributing knowledge, experiences, and skills to create a learning culture. Persuading &amp; Influencing, Presenting &amp; Communicating Information</li><li>Values and behaviors: Pro-active, able to work under pressure, Result oriented, Remains open minded when approaching problems, considering inputs and available alternatives before making decisions. Consult lesson learned and SMEs</li><li>Adhering to Ethics &amp; Compliance, Principles &amp; Values</li></ul><br><p><strong>Why join Ericsson?</strong>At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.<br>&nbsp;<br><strong>What happens once you apply?</strong>Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer.&nbsp;learn more.</p><br><br><br><p><strong>Primary country and city:</strong> Saudi Arabia (SA) || </p><br><br><p><strong>Req ID:</strong>&nbsp;788071 </p><br><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

We are seeking a Enterprise Architecture Manager to Manage and monitor end to end solution development including management of architectural blueprints as per the requirements of business to drive organizational system enhancement.<br>Key Responsibilities:<br>IT Architecture Design:Manage, and drive implementation of architectural blueprints; influence stakeholders and ensure compliance with architectural standards within many technology domains that support the needs of products teams to reliably launch solutions and services. Compile, deliver, and evangelize end-to-end architectural blueprints and roadmaps by applying depth and breadth of expertise in multiple related disciplines in order to guide the evolution of infrastructure, products, and services. Serve as a subject matter expert working with Architects in each domain through constructive criticism and assessment of various initiatives to guide technology strategy and offer ideas by convincing decision makers across multiple domains. Solution Development Support:Guide delivery leads and solution delivery partners to create overall solution architecture and provide support in solution development until it goes live, to ensure outcomes are as expected by the business/organization. Manage the infrastructure teams to fit infrastructure to the overall architecture, as well as to identify when it is necessary to modify the technical architecture to accommodate infrastructural needs. Provide architecture governance to support the whole project delivery lifecycle, including the pre-initiation phase and ensure that (architecture) deliverables are complete and of the required quality. Collaborate with business development and key business stakeholders to develop solution proposals and architecture options for review and recommendation. Capability Development:Monitor team members on best practices in area of expertise and communicate big-picture enterprise-wide issues to team through speaking and writing internally and externally to ensure alignment to the organizational needs. Define technical specifications of RFIS and RFPs for technology and application developers and moderate the technical evaluation of proposals to identify and engage the best organization for systems enhancement of SNB. Reporting:Review and approve statements and reports and ensure there are accurate and timely published to meet operational / business requirements, policies and standards. Team Leadership and Collaboration:Organize and supervise the activities and work of team members to ensure that all work within the specific project team is carried out in an efficient manner and with adherence to operating procedures and policy.<br>Job Requirements:<br>Nationality:Saudi Education:Bachelor’s degree in computer science, IT, or a related field. Advanced certifications are a plus. Experience:Minimum of 5–8 years of experience in IT Architecture or relevant field, with at least 3 years in a managerial or leadership role. Skills and Knowledge:Knowledge of banking IT architecture Knowledge of the banking operations and requirements Experience in translating the business needs in IT systems and operations Moderate communication skills Advanced negotiation skills Advanced planning and organizing skills Location:Jeddah

We are seeking a Enterprise Architecture Manager to Manage and monitor end to end solution development including management of architectural blueprints as per the requirements of business to drive organizational system enhancement.<br>Key Responsibilities:<br>IT Architecture Design:Manage, and drive implementation of architectural blueprints; influence stakeholders and ensure compliance with architectural standards within many technology domains that support the needs of products teams to reliably launch solutions and services. Compile, deliver, and evangelize end-to-end architectural blueprints and roadmaps by applying depth and breadth of expertise in multiple related disciplines in order to guide the evolution of infrastructure, products, and services. Serve as a subject matter expert working with Architects in each domain through constructive criticism and assessment of various initiatives to guide technology strategy and offer ideas by convincing decision makers across multiple domains. Solution Development Support:Guide delivery leads and solution delivery partners to create overall solution architecture and provide support in solution development until it goes live, to ensure outcomes are as expected by the business/organization. Manage the infrastructure teams to fit infrastructure to the overall architecture, as well as to identify when it is necessary to modify the technical architecture to accommodate infrastructural needs. Provide architecture governance to support the whole project delivery lifecycle, including the pre-initiation phase and ensure that (architecture) deliverables are complete and of the required quality. Collaborate with business development and key business stakeholders to develop solution proposals and architecture options for review and recommendation. Capability Development:Monitor team members on best practices in area of expertise and communicate big-picture enterprise-wide issues to team through speaking and writing internally and externally to ensure alignment to the organizational needs. Define technical specifications of RFIS and RFPs for technology and application developers and moderate the technical evaluation of proposals to identify and engage the best organization for systems enhancement of SNB. Reporting:Review and approve statements and reports and ensure there are accurate and timely published to meet operational / business requirements, policies and standards. Team Leadership and Collaboration:Organize and supervise the activities and work of team members to ensure that all work within the specific project team is carried out in an efficient manner and with adherence to operating procedures and policy.<br>Job Requirements:<br>Nationality:Saudi Education:Bachelor’s degree in computer science, IT, or a related field. Advanced certifications are a plus. Experience:Minimum of 5–8 years of experience in IT Architecture or relevant field, with at least 3 years in a managerial or leadership role. Skills and Knowledge:Knowledge of banking IT architecture Knowledge of the banking operations and requirements Experience in translating the business needs in IT systems and operations Moderate communication skills Advanced negotiation skills Advanced planning and organizing skills Location:Jeddah

<h3 >About the Market Manager Role</h3> <p >Weichai Middle East is seeking a <strong >Market Manager</strong> to join its team in Riyadh, Saudi Arabia. This full-time position requires 2-5 years of professional experience and focuses on driving market share, supporting sales growth, and strengthening after-sales service capabilities in assigned overseas markets. The role involves strategic market development and maintaining key business relationships as part of Weichai's global expansion efforts.</p> <h3 >About Weichai Middle East</h3> <p >Weichai Power Co., Ltd., established in 2002, is a leading enterprise in China's internal combustion engine industry, listed on both Hong Kong and China Mainland stock markets. The company encompasses well-known brands such as Weichai Power engine, Shacman heavy-duty truck, Weichai Lovol smart agriculture, Fast transmission, Hande axle, Torch spark plug, KION, LHY Powertrain, Dematic, PSI, Baudouin, and Ballard. With an operating income of *** billion yuan and a net profit of * billion yuan in 2024, Weichai is a significant global industrial enterprise. This role offers the opportunity to contribute to high-growth markets within Weichai's international teams.</p> <h3 >Key Responsibilities</h3> <ul > <li >Conduct market research and competitor analysis in overseas markets, developing product promotion strategies and plans to increase market share.</li> <li >Maintain strong relationships with overseas OEMs, distributors, key customers, and other business partners, actively promoting products to support sales and order growth.</li> <li >Coordinate with the domestic business team to manage export orders, conduct competitor analysis, and support overseas product development and promotion.</li> <li >Monitor, track, and report product flow and sales data, coordinating service support for key customers and distributors to strengthen after-sales service and support capabilities in overseas markets.</li> <li >Support the company’s overall product marketing and business development activities across assigned overseas markets.</li> </ul> <h3 >Required Qualifications</h3> <ul > <li >Bachelor's degree or higher in Internal Combustion Engine, Machinery, Marketing, or a related major.</li> <li >Familiarity with the technical principles of internal combustion engines or new energy fields.</li> <li >Professional work experience (2-5 years) in R&amp;D, sales, or process-related roles within the internal combustion engine or machinery field.</li> <li >International business or overseas market development experience is an advantage.</li> </ul> <h3 >Skills and Attributes</h3> <ul > <li >Ability to conduct market research, competitor benchmarking, and customer needs analysis.</li> <li >Systematic understanding of Weichai's product structure design and performance parameters, with the ability to accurately analyze product competitiveness.</li> <li >Strong commercial awareness, communication, negotiation, coordination, and cross-functional collaboration skills.</li> <li >Proficiency in using office software, with certain network application capabilities.</li> </ul> <h3 >Work Environment and Travel</h3> <p >This role is based in Riyadh, Saudi Arabia, and operates on a full-time basis. The Market Manager must be willing to travel extensively within the region and internationally as required to fulfill the responsibilities of the position.</p>

Job Purpose Assist the Project team in Awareness of and Compliance with Contract Requirements (signed with Client), Anticipate Risks and help Project Managers/ Project Directors (PMs/PDs) in preparation of Claims and contractual correspondences. Principal Accountabilities Policies, Processes & Procedures• Adhere to organizational policies and procedures to ensure compliance and maintain a productive work environment.• Implement and uphold safety and security protocols to protect the well-being of all employees and company assets. Main Areas of Responsibility• Review various contractual documents as directed by and under the supervision of the Director, Commercial Contracts (“DCC”).• Assist the Project Managers/Project Directors and DCC in the negotiation of variations with the Clients’ agents.• Review Variation Orders (VOs) received from Clients, highlight any risk in the terms of VOs and propose required amendments.• Review VOs issued by the Commercial team to the Subcontractors for validation.• Assist Commercial teams at sites in dealing with major Subcontract Agreements and Vendors’ claims.• Assist in preparation of correspondences to Client(s), including Claim Notices and Claim Particulars in coordination with Project Planner for EoT claims.• Organize and monitor tracking logs issued by site teams and ensure dispatching to all concerned.• Organize and monitor the Project risk register and monitor mitigation by the site team.• Implement Contract Management procedures, workflows and practices for improvement of business processes, cost reduction and productivity improvement.• Assist in monitoring projects’ performance with respect to compliance with Contractor’s rights and obligations.• Prepare Monthly Dashboard for Variations, Claims and Disputes / Recommendations.• Coordinate and attend Commercial / Contracts meetings with Client’s agents and internal site teams.• Advise on projects handover and closeout and assist in obtaining Taking Over Performance Certificates. Required Academic Qualification Qualification: Bachelor’s Degree Category: Architectural / Civil Engineering Other Requirements• Technical & Construction experience on infrastructure sites• Claims experience and familiarity with legal terminologies• Face-to-face communication preference and compliance with superior guidelines• Fluency in English language (speaking and writing)• Proficiency in MS Office (Excel, Word, Power Point) Years of Experience• 10 – 12 years of experience, including at least 7 – 8 years as Contracts Administrator / Manager

Company Description Cer Q is a 360° marketing agency focused on helping brands grow through strategy, creativity, technology, and performance. With 13 core service areas, the agency supports clients across the full marketing journey, including brand strategy, content, social media, performance marketing, CRM, customer experience, data, AI, PR, events, production, retail marketing, traditional media, web, SEO, and owned digital assets. Cer Q’s approach combines imaginative ideas with business-focused execution to create brands that are clear, consistent, and engaging. The team is committed to building long-term growth for clients through integrated campaigns and measurable outcomes.<br>Role Description The Sales Manager is responsible for driving revenue growth by identifying new business opportunities, nurturing client relationships, and expanding Cer Q’s presence in the market. This full-time, on-site role based in Jeddah includes managing the end-to-end sales cycle, from prospecting and qualifying leads to preparing proposals, negotiating contracts, and closing deals. The Sales Manager will collaborate with marketing, strategy, and delivery teams to align client needs with Cer Q’s service offerings and ensure seamless handover from sales to execution. Daily activities also include tracking sales performance, preparing forecasts and reports, maintaining CRM records, and representing the agency at client meetings, events, and industry gatherings. The role requires a proactive approach to building partnerships, understanding market trends, and contributing to the overall growth strategy of the agency.<br>Qualifications<br>Strong skills in B2B sales, account management, and business development, with experience managing a full sales pipeline. Ability to build and maintain client relationships, handle negotiations, and deliver persuasive presentations and proposals. Familiarity with marketing and advertising services, including digital marketing, brand strategy, and performance-based campaigns. Proficiency in using CRM tools, sales reporting, and basic data analysis to track performance and inform decision-making. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. Proven experience in a sales leadership or senior sales role, preferably within marketing, media, or agency environments. Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent practical experience. Ability to work on-site in Jeddah, manage multiple priorities, and adapt to a fast-paced, client-driven environment. Fluency in English; proficiency in Arabic is an advantage.

Job Purpose Assist the Project team in Awareness of and Compliance with Contract Requirements (signed with Client), Anticipate Risks and help Project Managers/ Project Directors (PMs/PDs) in preparation of Claims and contractual correspondences. Principal Accountabilities Policies, Processes & Procedures• Adhere to organizational policies and procedures to ensure compliance and maintain a productive work environment.• Implement and uphold safety and security protocols to protect the well-being of all employees and company assets. Main Areas of Responsibility• Review various contractual documents as directed by and under the supervision of the Director, Commercial Contracts (“DCC”).• Assist the Project Managers/Project Directors and DCC in the negotiation of variations with the Clients’ agents.• Review Variation Orders (VOs) received from Clients, highlight any risk in the terms of VOs and propose required amendments.• Review VOs issued by the Commercial team to the Subcontractors for validation.• Assist Commercial teams at sites in dealing with major Subcontract Agreements and Vendors’ claims.• Assist in preparation of correspondences to Client(s), including Claim Notices and Claim Particulars in coordination with Project Planner for EoT claims.• Organize and monitor tracking logs issued by site teams and ensure dispatching to all concerned.• Organize and monitor the Project risk register and monitor mitigation by the site team.• Implement Contract Management procedures, workflows and practices for improvement of business processes, cost reduction and productivity improvement.• Assist in monitoring projects’ performance with respect to compliance with Contractor’s rights and obligations.• Prepare Monthly Dashboard for Variations, Claims and Disputes / Recommendations.• Coordinate and attend Commercial / Contracts meetings with Client’s agents and internal site teams.• Advise on projects handover and closeout and assist in obtaining Taking Over Performance Certificates. Required Academic Qualification Qualification: Bachelor’s Degree Category: Architectural / Civil Engineering Other Requirements• Technical & Construction experience on infrastructure sites• Claims experience and familiarity with legal terminologies• Face-to-face communication preference and compliance with superior guidelines• Fluency in English language (speaking and writing)• Proficiency in MS Office (Excel, Word, Power Point) Years of Experience• 10 – 12 years of experience, including at least 7 – 8 years as Contracts Administrator / Manager

<p><p class=\"MsoNormal\"><span style=\"font-size: 12px;\"><b>&nbsp;JOB PURPOSE</b></span></p> <p class=\"MsoNormal\"><span style=\"font-size: 12px;\">To lead and oversee the end-to-end customer care operations across call center, WhatsApp, and social media channels, ensuring timely, consistent, and high-quality customer interactions. The role plays a critical leadership position in acting as the voice of the customer, connecting customer feedback, issues, and insights with internal stakeholders to continuously improve customer satisfaction, loyalty, and brand trust across all touchpoints.</span></p> <p>&nbsp;</p> <p class=\"MsoNormal\"><span style=\"font-size: 12px;\"><b>2. JOB ACCOUNTABILITIES</b></span></p> <p>&nbsp;</p> <ol style=\"margin-top: 0in;\" start=\"1\" type=\"1\"> <li class=\"MsoNormal\" style=\"font-size: 12px;\"><span style=\"font-size: 12px;\"><b>Lead and manage all customer care channels</b> including inbound and outbound call center operations, WhatsApp communication, and social media customer handling, ensuring consistent service standards and brand tone across all platforms.</span></li> </ol> <p>&nbsp;</p> <ol style=\"margin-top: 0in;\" start=\"1\" type=\"1\"> <li class=\"MsoNormal\" style=\"font-size: 12px;\"><span style=\"font-size: 12px;\"><b>Define and implement customer care strategies, policies, and service standards</b> aligned with the company&rsquo;s customer experience vision and business objectives.</span></li> </ol> <p>&nbsp;</p> <ol style=\"margin-top: 0in;\" start=\"1\" type=\"1\"> <li class=\"MsoNormal\" style=\"font-size: 12px;\"><span style=\"font-size: 12px;\"><b>Oversee workforce planning, performance management, and capability development</b> of customer care teams, including team leaders, agents, and outsourced partners where applicable.</span></li> </ol> <p>&nbsp;</p> <ol style=\"margin-top: 0in;\" start=\"1\" type=\"1\"> <li class=\"MsoNormal\" style=\"font-size: 12px;\"><span style=\"font-size: 12px;\"><b>Establish and monitor key performance indicators (KPIs)</b> such as service level, response time, resolution time, customer satisfaction (CSAT), NPS, and complaint resolution effectiveness, driving continuous improvement actions.</span></li> </ol> <p>&nbsp;</p> <ol style=\"margin-top: 0in;\" start=\"1\" type=\"1\"> <li class=\"MsoNormal\" style=\"font-size: 12px;\"><span style=\"font-size: 12px;\"><b>Act as the primary bridge between customers and internal teams</b> (operations, digital, marketing, loyalty, IT, and store operations), ensuring customer issues, feedback, and insights are translated into actionable improvements.</span></li> </ol> <p>&nbsp;</p> <p>&nbsp;</p> <ol style=\"margin-top: 0in;\" start=\"1\" type=\"1\"> <li class=\"MsoNormal\" style=\"font-size: 12px;\"><span style=\"font-size: 12px;\"><b>Lead the handling of escalations, critical complaints, and reputational risks</b>, ensuring swift resolution, root cause analysis, and preventive measures.</span></li> </ol> <p>&nbsp;</p> <p>&nbsp;</p> <ol style=\"margin-top: 0in;\" start=\"1\" type=\"1\"> <li class=\"MsoNormal\" style=\"font-size: 12px;\"><span style=\"font-size: 12px;\"><b>Leverage customer interaction data and insights</b> to identify recurring issues, experience gaps, and improvement opportunities, contributing to product, process, and policy enhancements.</span></li> </ol> <p>&nbsp;</p> <p>&nbsp;</p> <ol style=\"margin-top: 0in;\" start=\"1\" type=\"1\"> <li class=\"MsoNormal\" style=\"font-size: 12px;\"><span style=\"font-size: 12px;\"><b>Ensure compliance with regulatory requirements, data privacy standards, and internal policies</b>, particularly across recorded calls, digital communications, and social media interactions</span></li> </ol> <p>&nbsp;</p> <p>&nbsp;</p> <p class=\"MsoNormal\"><span style=\"font-size: 12px;\"><b>3. JOB DIMENSIONS</b></span></p> <table class=\"MsoNormalTable\" style=\"mso-cellspacing: 1.5pt; mso-yfti-tbllook: 1184;\" border=\"0\" cellspacing=\"3\" cellpadding=\"0\"> <tbody> <tr style=\"mso-yfti-irow: 0; mso-yfti-firstrow: yes;\"> <td style=\"border: solid #E6E6E6 1.0pt; mso-border-alt: solid #E6E6E6 .75pt; background: whitesmoke; padding: .75pt .75pt .75pt .75pt;\">&nbsp;</td> <td style=\"border: solid #E6E6E6 1.0pt; mso-border-alt: solid #E6E6E6 .75pt; background: whitesmoke; padding: .75pt .75pt .75pt .75pt;\">&nbsp;</td> </tr> <tr style=\"mso-yfti-irow: 1;\"> <td style=\"border: solid #E6E6E6 1.0pt; mso-border-alt: solid #E6E6E6 .75pt; background: whitesmoke; padding: .75pt .75pt .75pt .75pt;\"> <p>&nbsp;</p> <p>&nbsp;</p> <p class=\"MsoNormal\"><span style=\"font-size: 12px;\"><b><span style=\"color: black; mso-color-alt: windowtext;\">Operating Budget:</span></b></span></p> <p>&nbsp;</p> <p>&nbsp;</p> </td> <td style=\"border: solid #E6E6E6 1.0pt; mso-border-alt: solid #E6E6E6 .75pt; padding: .75pt .75pt .75pt .75pt;\"> <p>&nbsp;</p> <p>&nbsp;</p> <p class=\"MsoNormal\"><span style=\"font-size: 12px;\">Customer Care operational budget (Call center operations, tools, outsourcing, platforms)</span></p> <p>&nbsp;</p> <p>&nbsp;</p> </td> </tr> <tr style=\"mso-yfti-irow: 2;\"> <td style=\"border: solid #E6E6E6 1.0pt; mso-border-alt: solid #E6E6E6 .75pt; background: whitesmoke; padding: .75pt .75pt .75pt .75pt;\"> <p>&nbsp;</p> <p>&nbsp;</p> <p class=\"MsoNormal\"><span style=\"font-size: 12px;\"><b><span style=\"color: black; mso-color-alt: windowtext;\">Total No. of Staff:</span></b></span></p> <p>&nbsp;</p> <p>&nbsp;</p> </td> <td style=\"border: solid #E6E6E6 1.0pt; mso-border-alt: solid #E6E6E6 .75pt; padding: .75pt .75pt .75pt .75pt;\"> <p>&nbsp;</p> <p>&nbsp;</p> <p class=\"MsoNormal\"><span style=\"font-size: 12px;\">Multi-layer team (Team Leaders, Agents, Quality, Workforce Management; internal and/or outsourced)</span></p> <p>&nbsp;</p> <p>&nbsp;</p> </td> </tr> <tr style=\"mso-yfti-irow: 3; mso-yfti-lastrow: yes;\"> <td style=\"border: solid #E6E6E6 1.0pt; mso-border-alt: solid #E6E6E6 .75pt; background: whitesmoke; padding: .75pt .75pt .75pt .75pt;\"> <p>&nbsp;</p> <p>&nbsp;</p> <p class=\"MsoNormal\"><span style=\"font-size: 12px;\"><b><span style=\"color: black; mso-color-alt: windowtext;\">Area / Nature of Impact:</span></b></span></p> <p>&nbsp;</p> <p>&nbsp;</p> </td> <td style=\"border: solid #E6E6E6 1.0pt; mso-border-alt: solid #E6E6E6 .75pt; padding: .75pt .75pt .75pt .75pt;\"> <p>&nbsp;</p> <p>&nbsp;</p> <p class=\"MsoNormal\"><span style=\"font-size: 12px;\">Customer Satisfaction, Brand Reputation, Loyalty, Complaint Resolution, Operational Excellence</span></p> <p>&nbsp;</p> <p>&nbsp;</p> </td> </tr> </tbody> </table> <p>&nbsp;</p> <p class=\"MsoNormal\"><span style=\"font-size: 12px;\"><b>4. KEY WORKING RELATIONSHIPS</b></span></p> <p class=\"MsoNormal\"><span style=\"font-size: 12px;\"><em>(Explain the relationships involved with what type of people and level of communication)</em></span></p> <p class=\"MsoNormal\"><span style=\"font-size: 12px;\"><b>Internal:</b></span></p> <ul style=\"margin-top: 0in;\" type=\"disc\"> <li class=\"MsoNormal\" style=\"margin-bottom: 0in; font-size: 12px;\"><span style=\"font-size: 12px;\">Customer Experience &amp; Loyalty</span></li> <li class=\"MsoNormal\" style=\"margin-bottom: 0in; font-size: 12px;\"><span style=\"font-size: 12px;\">CRM &amp; Digital Channels</span></li> <li class=\"MsoNormal\" style=\"margin-bottom: 0in; font-size: 12px;\"><span style=\"font-size: 12px;\">Marketing &amp; Communications</span></li> <li class=\"MsoNormal\" style=\"margin-bottom: 0in; font-size: 12px;\"><span style=\"font-size: 12px;\">Store Operations &amp; Field Teams</span></li> <li class=\"MsoNormal\" style=\"margin-bottom: 0in; font-size: 12px;\"><span style=\"font-size: 12px;\">IT &amp; Technology</span></li> <li class=\"MsoNormal\" style=\"margin-bottom: 0in; font-size: 12px;\"><span style=\"font-size: 12px;\">Legal, Compliance &amp; Risk</span></li> <li class=\"MsoNormal\" style=\"margin-bottom: 0in; font-size: 12px;\"><span style=\"font-size: 12px;\">Senior Management &amp; Executive Leadership</span></li> </ul> <p class=\"MsoNormal\"><span style=\"font-size: 12px;\"><b>External:</b></span></p> <ul style=\"margin-top: 0in;\" type=\"disc\"> <li class=\"MsoNormal\" style=\"margin-bottom: 0in; font-size: 12px;\"><span style=\"font-size: 12px;\">Outsourced call center partners</span></li> <li class=\"MsoNormal\" style=\"margin-bottom: 0in; font-size: 12px;\"><span style=\"font-size: 12px;\">Social media management agencies</span></li> <li class=\"MsoNormal\" style=\"margin-bottom: 0in; font-size: 12px;\"><span style=\"font-size: 12px;\">Customer care technology providers (CRM, ticketing, omnichannel platforms)</span></li> <li class=\"MsoNormal\" style=\"margin-bottom: 0in; font-size: 12px;\"><span style=\"font-size: 12px;\">Regulatory bodies (when required)</span></li> </ul> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The medical delegate is responsible for the ethical detailing of Nestl Infant Nutrition products in assigned territory by clearly communicating to medical / Paramedical contacts accurate information about these products, their features and benefits and their appropriate use whenever mothers are unable or choose not to breastfeed their babies, and within guidelines as set by NME Nutrition in compliance with WHO International Code of Marketing of Breast Milk substitutes, Nestl Instructions and local country codes.</p><p><strong>A DAY IN THE LIFE</strong></p><p>Promote Nestl s belief that Breastfeeding is Best for Babies and that Breastfeeding is recommendable over all other feeding alternatives for infants</p><p>Provide reliable information on infant nutrition and infant feeding practices for medical/ paramedical contacts in areas that interest or affect them in their regular practice.</p><p>Participate in the organization and running of Product Knowledge, Nutrition or related topics medical / paramedical scientific meetings including their sponsorship meeting, guest lecturer invitation.</p><p>Monitor and report to the Medical Field Manager on activities of our competitors including new competitor products, communication strategies, etc</p><p>Maintain proper records and registers of all correspondence and actions undertaken in daily activities.</p><p>Identify and maintain relevant information on all contacts in assigned territory via master list, including classification on interest and importance, and by regular call cards completion.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: Bachelor of pharmaceutical Science /Public Health / Nutrition / Biology.</p><p>Prior experience as a Medical Delegate is desirable</p><p></p></section>

The Opportunity:Our client is a leading Saudi engineering and construction group with a strong track record delivering complex infrastructure, industrial, energy, water and environmental projects across the Kingdom & we are seeking an experienced EPC Project Manager to take full end-to-end responsibility for the delivery of a major ~SAR 700 million water infrastructure project in Ras Tanura, Eastern Province.<br>The project comprises the development of a new water treatment facility together with upgrades and modifications to existing tanks and pipeline infrastructure within an established industrial environment.<br>This is a Project Manager-level appointment, and candidates must have a proven track record of personally leading major EPC projects from mobilisation through engineering, procurement, construction, commissioning and final handover.<br>Key Requirement:Candidates should have recent experience in a Project Manager or equivalent project leadership role, and must have extensive experience of working on Aramco projects (ideally possess Aramco Approved certification) with clear overall accountability for:Project execution and delivery from start to finish Engineering, procurement, construction and commissioning Overall project budget and cost control Programme, schedule and critical path Contracts, commercial management, variations and claims Project risk and mitigation Multidisciplinary project teams Subcontractors and suppliers Client management and senior stakeholder relationships Pre-commissioning, commissioning, start-up and final handover<br>Candidates whose recent experience is primarily Construction Manager / Construction Manager-level, without clear overall Project Manager responsibility for the complete EPC project, are unlikely to be suitable.<br>Key Responsibilities:Take overall responsibility and accountability for the successful delivery of the EPC project from mobilisation through to completion and handover. Lead and coordinate engineering, procurement, construction, pre-commissioning and commissioning activities. Establish and manage the overall project execution strategy, programme, budget and resources. Maintain overall responsibility for project cost, schedule, quality, HSE, risk and commercial performance. Manage engineering and procurement activities, including critical-path and long-lead equipment and materials. Lead multidisciplinary construction execution across civil, structural, mechanical, piping, process, E&I and associated infrastructure. Manage Greenfield and Brownfield interfaces within existing operating facilities. Plan and manage tie-ins, shutdowns, isolations and SIMOPS activities. Manage subcontractors, suppliers, consultants and other project stakeholders. Lead commercial management, including variations, claims, contractual issues and cost recovery. Act as the senior project interface with the client and maintain strong relationships with key stakeholders. Ensure compliance with Saudi Aramco standards, specifications, HSE requirements and project procedures. Oversee pre-commissioning, commissioning, start-up, testing and final project handover.<br>Candidate Requirements15+ years' experience in major EPC project delivery. Proven experience as a Project Manager with full end-to-end project responsibility. Recent Project Manager experience, preferably within the last five years, on major projects. Demonstrable responsibility for the complete EPC lifecycle, rather than construction delivery alone. Experience managing projects valued at SAR 500 million+. Previous experience delivering projects for Saudi Aramco is mandatory. Background in water treatment, industrial water, wastewater, oil & gas, petrochemical, refinery or related industrial infrastructure. Experience with Greenfield and Brownfield projects within operating facilities. Demonstrable experience with tanks, pipelines/piping, water treatment/process infrastructure and multidisciplinary works. Experience managing tie-ins, shutdowns, isolations and SIMOPS within live operating facilities. Strong understanding of project controls, contracts, commercial management, risk and programme management. Proven ability to lead large multidisciplinary teams and manage senior client stakeholders. Direct knowledge of Saudi Aramco standards, processes and HSE requirements is essential. Candidates must be currently based in Saudi Arabia to be considered.

<h3 >About the Role</h3> <p >Centro Shaheen is seeking a dedicated <strong >Hotel Manager</strong> to oversee and direct the operational development and progress of its property in Jeddah. This full-time leadership position is crucial for managing overall service standards, driving continuous improvements, and ensuring the successful achievement of business objectives.</p> <h3 >Role Purpose and Impact</h3> <p >The Hotel Manager is responsible for establishing the property within its defined target markets and managing all business operations to fulfill the strategic business plan at both the hotel and company levels. This includes determining key success criteria to guide operational and financial performance.</p> <h3 >Operational Leadership Responsibilities</h3> <ul > <li >Direct the operational development and progress of the hotel, managing overall standard and service implementation.</li> <li >Drive improvements across all operational areas of the hotel.</li> <li >Design effective and successful sales, pricing, distribution, and yielding strategies to achieve and enhance profitability.</li> <li >Maintain high operational visibility and be fully involved in the day-to-day business of the hotel.</li> <li >Set effective systems and controls to ensure the consistent smooth running of all departments.</li> </ul> <h3 >Strategic Management and Stakeholder Relations</h3> <ul > <li >Actively participate in the development of all key managerial positions.</li> <li >Effectively manage labor turnover, recruitment, and employee development within budgeted parameters.</li> <li >Create, maintain, and encourage excellent public and employee relations.</li> <li >Establish a proactive approach to the selling, marketing, and merchandising of the full portfolio of activities throughout the hotel.</li> <li >Work in partnership and develop a close relationship with owners and asset managers.</li> </ul> <h3 >Required Experience</h3> <p >Candidates for this position must possess <strong >5 to 10 years of experience</strong> in hotel management or a directly related leadership role within the hospitality sector. A proven track record in operational oversight, strategic planning, and team development is essential.</p> <h3 >Work Type and Location</h3> <p >This is a <strong >full-time position</strong> based at Centro Shaheen in <strong >Jeddah</strong>. The role requires consistent presence and active engagement within the hotel environment.</p>

Test Manager (Capital Markets) Position: Test Manager – Capital Markets Experience: 10–15 Years Location: Riyadh, Saudi Arabia (Onsite) Employment Type: Full-Time / Long-Term Contract Domain: Banking & Capital Markets Job Summary We are seeking an experienced Test Manager with a strong background in Capital Markets to lead enterprise-wide testing initiatives for a leading banking client in Riyadh. The ideal candidate must possess extensive experience in managing QA teams, defining testing strategies, and delivering high-quality testing services across complex capital market applications. Candidates must have prior experience working in Saudi Arabia and possess a strong understanding of the Saudi banking and financial services landscape.<br>Key Responsibilities Lead end-to-end testing activities across Capital Markets applications and platforms. Define and implement the overall Test Strategy, Test Plan, Test Governance, and Quality Assurance framework. Manage Functional, System Integration, Regression, Performance, UAT, and Production Validation testing. Lead multiple QA teams comprising Test Leads, Functional Testers, Automation Engineers, and Performance Testers. Collaborate with Business, Product Owners, Development, PMO, Infrastructure, and Vendor teams throughout the SDLC. Review business requirements and ensure complete test coverage. Drive defect management, root cause analysis, and quality metrics reporting. Manage test estimation, planning, resource allocation, budgeting, and project timelines. Ensure compliance with banking regulations, security standards, and organizational quality processes. Coordinate SIT, UAT, Release Validation, and Go-Live support activities. Present quality dashboards, project status, risks, and mitigation plans to senior management and stakeholders. Drive continuous improvement initiatives by implementing QA best practices and process optimization. Mentor and guide testing teams while promoting a quality-first culture.<br>Required Experience10–15 years of overall experience in Software Testing and Quality Assurance. Minimum 4–5 years in a Test Manager or QA Manager role. Mandatory experience working in Saudi Arabia. Extensive experience in Capital Markets projects within banks or financial institutions. Strong understanding of Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC), and Agile methodologies. Experience managing large testing teams across multiple projects. Strong stakeholder management and client-facing experience.<br>Mandatory Capital Markets Experience Candidates should possess hands-on experience in one or more of the following areas:Equity Trading Fixed Income Bonds Treasury Operations Investment Banking Securities Trading Asset Management Portfolio Management Mutual Funds Wealth Management Custody Services Corporate Actions Derivatives Foreign Exchange (FX) Money Markets Clearing & Settlement Risk Management Trade Lifecycle Management Market Data Integration Compliance & Regulatory Reporting<br>Technical Skills Experience with:Test Management Tools (JIRA, Azure Dev Ops, HP ALM, q Test, Zephyr) Defect Management API Testing (Postman, SOAP UI) SQL and Database Validation Test Automation Frameworks (preferred) CI/CD pipelines and Dev Ops testing practices Test Metrics and Reporting Performance Testing coordination Release and Environment Management<br>Preferred Qualifications Experience working with leading Capital Market platforms. Knowledge of trading systems, exchanges, and settlement platforms. Experience in banking transformation or digital modernization projects. ISTQB Certification (Preferred). PMP, Prince2, Agile, Scrum, or SAFe Certification is an advantage.<br>Mandatory Requirements Saudi Arabia project experience is mandatory. Capital Markets domain expertise is mandatory. Willingness to work onsite in Riyadh, Saudi Arabia. Strong English communication skills; Arabic is an added advantage.<br>If interested pls reply with updated cv to balaguru@hastraa.com<br>WRBalaguru

<h3 >About the Role</h3> <p >Jones Engineering is seeking a <strong >Senior MEP Project Manager</strong> to join its team in <strong >Dammam, Eastern Province, Saudi Arabia</strong>. This <strong >full-time</strong> position is central to leading and delivering assigned projects, encompassing the entire project lifecycle from initiation to close-out. The role requires comprehensive management of project elements, including risks, commercial aspects, timelines, and resources.</p> <h3 >Role Overview and Leadership</h3> <p >The Senior MEP Project Manager is directly responsible for the successful delivery and leadership of assigned projects. This involves reviewing handover documentation from the Tender Team, project kick-off, meticulous planning, execution, control, monitoring, and closing out projects. A core aspect of the role is the proactive management of project risks, opportunities, commercial considerations, timelines, resources, and the overall scope. The Project Manager serves as the primary point of contact between JEG Senior Management, the Client, Consultants, and the JEG Project Delivery Team, ensuring all defined project objectives and goals are achieved.</p> <h3 >Core Project Management Responsibilities</h3> <ul > <li >Report directly to the Regional Projects Director.</li> <li >Critique tender documentation and pre-construction project handover documentation, identifying project risks and opportunities with Project Leads.</li> <li >Manage the execution of all project milestones and deliverables, establishing and monitoring program and project controls KPIs.</li> <li >Develop and maintain a comprehensive project plan in accordance with JEG organizational SOPs and Project Director agreements.</li> <li >Provide leadership and actively manage project team resources within project confines, identifying any deficiencies to the Project Director.</li> <li >Manage detailed project planning documentation, including Execution Plans, Risk Management Logs, Status Reports, Schedule Reports, and Progress Reports, in conjunction with the Project Controls Engineer and adhering to Regional JEG Standardized Reporting Template formats.</li> <li >Actively manage, communicate, and mitigate project risks and issues, escalating when necessary.</li> <li >Chair internal meetings as required (typically weekly) with the JEG Project Leadership Team to discuss key project issues, implement corrective actions, and ensure minutes of meetings are recorded.</li> <li >Organize Inter-Departmental workshops and team meetings when necessary to ensure alignment of project deliverables and timeframes across departments such as Engineering, HSE, Procurement, and HR.</li> </ul> <h3 >Commercial and Stakeholder Management</h3> <ul > <li >Manage the expectations of project leadership and stakeholders throughout the project lifecycle.</li> <li >Act as the primary day-to-day liaison to the client project leadership teams and project execution partners.</li> <li >Identify and resolve disputes quickly and reasonably with Project Stakeholders.</li> <li >Manage detailed Project Budget Reports, detailing Preliminaries, Procurement, indirect and direct staff, Subcontractors, and overheads/cost forecasts, in conjunction with the QS/Project Controls Engineer and with consultation of the Project Director and Commercial Director.</li> <li >Establish a mechanism for collaborative problem-solving with the site delivery team, involving regular dialogue with contractors, team working, and risk-sharing. Ensure all issues are recorded, and resolution actions are tracked and closed in coordination with the Project Controls Lead.</li> <li >Oversee the award of subcontracts in coordination with the MEP Manager and Commercial Director to ensure all scope of works are identified, minimizing subcontractor change requests due to scope gaps, and aligning contractual conditions with JEG regional policies.</li> <li >Accurately check and sign-off on all payment certificates and invoices in coordination with the QS and Commercial Director (as applicable).</li> <li >Manage project scope and change management, escalating issues where necessary to the Regional Project Director and Commercial Director.</li> <li >Attend stakeholder meetings as requested or defined in the Project Execution Plan.</li> </ul> <h3 >Compliance and Quality Assurance</h3> <ul > <li >Ensure all departments comply with all standard JEG SOPs.</li> <li >Ensure health and safety requirements are provided in coordination with the HSE Manager and comply with JEG HSE requirements and authorities’ regulations. Ensure regular audits are carried out for EHS compliance, and any remedial actions are implemented in coordination with the HSE Manager.</li> <li >Oversee the project QA/QC audit program in coordination with the QA/QC Manager/Lead and ensure all remedial actions are implemented to maintain project compliance with SOPs.</li> </ul> <h3 >Required Qualifications and Experience</h3> <ul > <li >A minimum of <strong >5-10 years</strong> of experience in project management.</li> <li >Proven experience in <strong >Data Centre Projects</strong>.</li> <li >A time-served apprenticeship is considered an advantage.</li> </ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Position Summary:</strong></p><br><p>As a Business Development Manager for Flow Controls in the Power &amp; Water industry, you will play a key role in expanding Emerson’s presence across the Middle East and Africa (MEA). You will collaborate closely with regional sales teams to strengthen market participation, drive growth across key business opportunities, and position Emerson as a trusted partner in delivering value-driven solutions for Power &amp; Water customers.</p><br><p><strong>In This Role, Your Responsibilities Will Be:</strong></p><br><ul><li>Develop and execute a strategic growth plan to expand market presence across Power &amp; Water sectors in MEA</li><li>Monitor industry trends, investments, and emerging technologies, and share insights with internal teams</li><li>Build strong relationships with customers, positioning Emerson as a trusted advisor</li><li>Drive booking targets and support the achievement of commercial objectives across key business opportunities</li><li>Lead and manage monthly performance reviews and track progress on strategic initiatives</li><li>Understand customer needs and identify tailored solutions and value propositions</li><li>Partner with regional sales teams to pursue and convert new business opportunities</li><li>Collaborate with global teams to align on solutions, innovation, and market trends</li><li>Provide technical and application expertise during sales pursuits</li><li>Deliver technical training to internal teams and customers</li><li>Review customer specifications to ensure alignment with international standards and avoid competitive bias</li><li>Support sales teams in optimizing technical and commercial proposals</li><li>Adhere to Health, Safety &amp; Environment policies as laid by the organization.</li></ul><p><strong>Who You Are:</strong></p><br><p>You consistently focus on understanding customer needs and delivering solutions that create meaningful value. You take proactive steps to identify opportunities and act with urgency to achieve goals. You build strong, collaborative relationships across teams and adapt effectively when navigating complex challenges. You think strategically, using insights and planning to drive sustainable growth and deliver impactful results.</p><br><p><strong>For This Role, You Will Need:</strong></p><br><ul><li>Proven experience in business development or sales within the Power &amp; Water industry</li><li>Strong understanding of market dynamics, customer applications, and industry requirements</li><li>Experience working with valve or flow control technologies</li><li>Ability to travel across the MEA region as required</li><li>Degree in mechanical engineering, instrumentation engineering, or a related technical discipline</li><li>Strong communication skills in English</li></ul><p><strong>Preferred Qualifications That Set You Apart:</strong></p><br><ul><li>Experience in control valve sizing, selection, maintenance, or troubleshooting</li><li>Exposure to complex or critical service applications within Power &amp; Water industries</li><li>Advanced business education (such as an MBA)</li><li>Multilingual capabilities, including Arabic</li></ul><p>&nbsp;<strong>Our Culture &amp; Commitment to You!</strong></p><br><p>&nbsp;At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our dedication to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.</p><br><p>&nbsp;We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide, medical insurance plans, Employee Assistance Program, tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.</p><br><p>&nbsp;Our training programs and initiatives focus on end-to end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship, and coaching, project management, and on-the-job training.&nbsp;</p><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As an assistant room service manager, you’re not just overseeing the seamless execution of daily banquet operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <p>As an assistant room service manager, you will oversee all food and beverage operations including restaurants, bars, cafe, room service, conference and banqueting, and kitchens to ensure quality and service by performing the following tasks to the highest standards:</p> <ul> <li>Manage the food and beverage service to consistently meet high standards as defined by the hotel and Hilton brand standards</li> <li>Effectively control the flow of customers and the interaction between the front and back-of-house throughout service</li> <li>Ensure team members maximize all sales opportunities</li> <li>Ensure team members consistently maintain brand standards and high levels of customer service</li> <li>Handle all customer inquiries in an appropriate and professional manner</li> <li>Accurately manage all transactions during service</li> <li>Manage team member schedules, stock, and wastage levels</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p> <h4>How we’ll help you thrive</h4> <p>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our team members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:</p> <ul> <li>Incredible travel perks – enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program</li> <li>Paid parental leave – because family matters. We offer paid leave for eligible team members, including partners and adoptive parents</li> <li>Crisis concierge – in times of loss, our crisis concierge offers a single, compassionate point of contact for both practical support and emotional care</li> <li>Mental health resources – your wellbeing comes first. Through our Care for All hub, we provide resources to help our team members care for themselves and their loved ones. In many countries, eligible team members receive free counseling and support through our Employee Assistance Program (EAP).</li> </ul> <p><em>*Benefits availability may vary depending on team member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.</em></p> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>

JOB SUMMARY<br>The Learning & Development Manager (L&D Manager) coordinates and organizes a range of development activities that contribute to the attainment of the Company’s performance standards and Hotel Goals. The individual is responsible for conducting systematic analysis of the Hotels training needs and deliver relevant learning plan. The L&D Manager acts as an internal consultant on department related training matters, source and maintain a current knowledge of statutory requirements, develop creative and innovative training programs, promotes a continuous learning culture, partners with stakeholders to ensure colleagues are trained on the needed skills to successfully perform their jobs to attain service excellence in the craft of hospitality.<br>THE ROLE Core Learning<br>Be an exemplary role model in inspiriting team members through strong demonstration of the Capella Culture and Service Philosophy. Ensures and provides flawless, upscale, professional and luxury guest service experiences Conducts a Learning Needs Analysis that includes operational performance matrix Creates and adheres to an annual budget for all training programs, initiatives, and learning resources Designs solutions for learning needs by rapidly creating and developing learning programs (or blended Learning programs) that target performance gaps and management competencies Effectively market the learning function’s programs, initiatives, and online learning through campaigns and visuals in a creative and structured manner Manages an effective Learning Coaches program Responsible for an indirect reporting relationship with the Learning Coaches, ensuring their roles and responsibilities are supported, developed, and adhered to in standards achievement and improved guest satisfaction Trains new Learning Coaches when required and regularly coaches and develops Learning Coaches in their role and responsibilities Manages and coordinates for all compliance and safety related training to be completed annually Manages and ensure all Training Certification Manuals are relevant and updated regularly, and training checklists are submitted for new hires Manages and facilitates Capella Academy modules, incorporating adult learning principles, learning activities and experiential learning Manages and facilitates hotel orientation program for all new colleagues Prepares and produces training calendars that reflect performance gaps and learning needs Provide inspirational leadership with a clear vision and direction to team members to ensure delivery of the Capella brand values and vision, to create an amazing experience for all guests and colleagues<br>Operational Learning<br>Be the Champion in providing expertise knowledge to drive high colleague performance through effective communication on the importance of continuous training and the need for professional development Collaborate and ensures that the relevant department heads review learning needs of their team members, determine performance gaps, and advise on actions that are likely to meet those needs Develop both individualized and group training programs to further enhance colleagues’ performance and encourage continuous professional development efforts Evaluate hotel’s performance to ensure that trainings implemented produces the desired performance improvement Evaluates the effect of training programs and initiatives through measuring results and monitoring behavioral change Foster a positive working environment for all team members and check in regularly to ensure team members satisfaction and maintain strong working relationships within the. Give praises and encouragements for good performances Handles and report any complaints and resolving service ‘Glitches’, keep a record of all feedbacks under the appropriate system. Ensures that the issues are resolved in a timely manner to guests’ satisfaction Perform periodical training assessments through the coordination with department managers and Quality Assurance Manager in order to implement effective training curriculum Report any issue or damages and breakdowns within working areas and the hotel to ensure a defect-free facilities and service amenities provided Select and manage resources, including working with both internal employees and training vendors to develop and deliver training content<br>Professional Learning<br>Actively pursues personal growth in the areas of training and learning, pursuing certifications or expertise in a learning discipline Keep updated on the latest industry trends and actively seek opportunities to curate the best talent and learning development practices<br>Colleague Development<br>Collaborates with Director of Human Resources to ensure succession planning exercise is conducted annually Empower team members to take ownership and responsibility in going beyond to exceed guest expectations Ensures every intern/apprentice completes a structured traineeship program with learning objectives Provide effective performance feedback through colleague recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary Review and ensure that individual development plans are focused on experiential learning Take ownership of individual’s growth and be involved in career progression and succession planning of team members<br>TALENT PROFILE<br>Qualification<br>Bachelor’s degree in Business/preferably Human Resources Management<br>Work Experience<br>Experiences in similar role in luxury hotels/resorts;Minimum of 3 years’ experience working in a managerial capacity;Experience in adult education or a similar environment;Experience managing in diverse cultures.<br>Technical Skills<br>Proficient in Microsoft Office Word, Excel and Power Point Excellent communication and facilitation skills Strong analytical and critical thinking skills (i.e. ability to identify when training is the actual solution and provide it if required) Coaching and influencing skills Knowledge of adult learning styles and principles Needs Assessment methodologies and learning needs identification Learning technologies, such as e-learning options and distance learning Familiar with Kirkpatrick’s 4 levels of evaluation for measuring program financial impact Project planning tools and processes Basic budgeting, accounting and financial management Current on industry trends affecting workplace learning<br>Kindly be informed only shortlisted candidates will be notified.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As Sales Manager you will be responsible for developing and executing a comprehensive sale and marketing plan that encompasses both new and existing accounts. Your main objective will be to exceed revenue targets through various strategies, including outside sales calls, on-site visits, sales tours, and community networking. One of the key aspects of this role is the requirement for travel. While some may view this as a drawback, it's actually a tremendous advantage. To excel in this position, you should possess exceptional skills in building and maintaining relationships with clients. A positive attitude coupled with excellent communication and negotiation skills will enable you to create meaningful connections and drive business growth. Your extensive knowledge of the hospitality industry will be vital in understanding market trends, identifying opportunities for revenue generation, and effectively positioning the Four Seasons Hotel Riyadh as the top choice for discerning customers.</p><p><b>Four Seasons Hotel Riyadh</b> Prime location in the heart of the capital, nestled within the iconic 99-storey Kingdom Tower. Situated at such a prestigious address, our property offers unparalleled proximity to key business areas, shopping centres, and cultural sites, 276 spacious and light-filled rooms, including 39 luxurious suites. Areas of responsibility are Sales &amp; Marketing, F&amp;B, Rooms. <b>Food &amp; Beverage</b> The hotel offers three exceptional restaurant venues, collectively offering a seating capacity of 250 guests. Our event facilities, with a mix of Ballroom and Meeting Rooms offer a remarkable 7,213 square meters (77,640 square feet) of space, making them the perfect choice for a wide range of events. <b>SPA and Wellness</b> Nestled within our establishment, our world-class spa offers an array of indulgence across 8 treatment rooms for male guests and 1 treatment room designed exclusively for female guests. This haven of rejuvenation also encompasses high end facilities and a meticulously outfitted fitness centre. Complementing this luxurious setting is our Spa department, boasting a diverse and dedicated team of 25 colleagues, all united in their mission to provide exceptional service to our esteemed guests.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Three years previous experience in Luxury Hotel selling negotiated corporate accounts and strong negotiating skills. Traveling is a requirement An excellent communication (verbal and written) skills in the English language. Strong planning and organizing skill. Proven track record in pursuing, evaluating, soliciting, selling, and confirming business as required in order to meet individual goals and overall budgeted sales and profitability. Experience with cluster / multi-properties is an advantage.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Duties and Responsibilities</strong></p><br><p>As Director of Human Resources, I will assume full responsibility for the efficient operation of the Human Resources department to provide exceptional products and services within brand&nbsp;operating standards. In conjunction with the General Manager and other executives, I will be a key participant in setting the strategic direction of the property. I will be joining this hotel during the pre-opening phase and therefore the initial months will be focused on preparing the hotel for opening, after which the role will evolve to support the smooth running of the open hotel. </p><br><p>The duties and responsibilities will include:</p><br><ul><li>Strategically partner the General Manager across the full HR spectrum</li><li>Set up and oversee the entire HR department on property, including managing the HR team, preparing and implementing the resort’s human resources and manpower plan, managing the HR budget (including benefits and payroll), recruitment, performance, talent and succession planning, training and induction, host engagement and labor relations.</li><li>Lead on the HR-related pre-opening activities until the hotel is open, including activating the HR critical path, guiding the General Manager and hotel Executive Committee on all HR matters, and recruitment.</li><li>Oversee recruitment, succession planning and career development plans, conduct host satisfaction surveys and formulation of corrective action, arrange periodic host meetings and awards, champion the performance management system (G&amp;O), analyze host turnover statistics and trends, ensure job descriptions are up-to-date and relevant and maintain confidential host files.</li><li>Conduct&nbsp;periodic salary and benefits surveys and make recommendations to remain competitive and in line with local prevailing statutes.</li><li>Be responsible for Host facilities, Host restaurant, Host committee, careers fairs and other activities as required.</li><li>Champion the social and environmental activities in coordination with the Sustainability Manager and coordinate with the identified organizations to carry out all planned social responsibility initiatives.</li><li>Continually focus on talent management for our hotel and for Six Senses.</li><li>Constantly assess training and human resources practices to remain relevant and effective.</li><li>Establish and deliver pre-established financial returns related to revenue generation, profitability and ROIC.</li><li>Operate the property consistent with all legal, statutory and financial requirements and documentation, reporting&nbsp;systems, contractual obligations, security and safety protocols, communications, product and service standards. Ensure host management practices and budgetary controls are implemented, reviewed and maintained to ensure the successful operation of the hotel.</li></ul><p><strong>Qualifications</strong></p><br><p>We’re looking for someone Out of the Ordinary, passionate about our brand and about luxury hospitality, with the following qualifications, technical skills and experience:</p><br><p>Proven results in senior HR roles within luxury hotels (5 years + ), with proven experience in Saudi Arabia.</p><br><p>Hotel pre-opening and Training experience preferred.</p><br><p>Bachelor’s degree in human resources, Communications or Business Management or equivalent experience.</p><br><p>Basic knowledge of Microsoft Computer programs; Word, Excel, PowerPoint, etc., and Human Resources/payroll systems. ADP/Timesaver experience preferred.</p><br><p>Professional HR designation (PHR, SPHR or other) preferred.</p><br><p>Fluent in English and Arabic</p><br><p>Must have the right to work in Saudi Arabia and knowledge of local labour legislation and HR landscape.</p><br><p>The above is intended to provide an overview of the role and responsibilities for a Director of Human Resources at Six Senses Wadi Safar. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position.</p><br><p>Six Senses Wadi Safar is an equal opportunity employer. This policy applies to all terms and conditions of employment.</p><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 8+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Qiddiya Investment Company is at the forefront of transforming the entertainment and lifestyle landscape.<br> We are looking for an exceptional Project Manager for DEL 425 to lead and oversee the execution of key projects that align with our vision for excellence.<br> In this critical role, you will be responsible for the planning, execution, and delivery of various projects, ensuring they meet the required quality standards, are completed on time, and adhere to budget constraints.<br> Key Responsibilities Lead project management efforts for DEL 425, ensuring successful project execution from initiation through closure.<br> Develop and maintain comprehensive project plans, including scope, budget, and timeline management.<br> Coordinate effectively with internal teams, stakeholders, contractors, and external partners to ensure project objectives are met.<br> Monitor project progress and performance using relevant tools and techniques, making necessary adjustments to keep projects on track.<br> Identify potential project risks and develop mitigation strategies to minimize their impact.<br> Prepare and present regular project updates and reports to senior management and key stakeholders, ensuring timely communication of project status.<br> Foster teamwork and a culture of accountability among project team members.<br> Conduct post-project evaluations to capture lessons learned and implement best practices for future projects.<br> Ensure compliance with industry standards and safety regulations throughout all project phases.<br> The opportunity to be part of one of Saudi Arabia’s most ambitious city developments .<br> A role dedicated to a specific residential asset type , allowing you to build deep expertise in your area.<br> A fast-paced, high-impact environment where strategic thinking and execution excellence are highly valued.<br> Collaboration with global industry leaders in real estate development, architecture, and planning Bachelor's degree in Project Management, Civil Engineering, Construction Management, or a related field.<br> A minimum of 5-8 years of experience in project management, preferably in the construction or infrastructure sectors.<br> Proven track record of delivering projects on time, within scope, and budget.<br> Strong knowledge of project management methodologies, tools, and best practices.<br> Excellent leadership skills with the ability to motivate and manage project teams effectively.<br> Outstanding communication and interpersonal skills.<br> Proficient in project management software and Microsoft Office Suite.<br> Strong analytical and problem-solving abilities.<br> Project Management Professional (PMP) certification is highly preferred.<br> Ability to work in a fast-paced and dynamic environment.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h3 >About the Role</h3> <p >Career Gulf is seeking a <strong >Production Manager</strong> for a full-time position based in Dammam. This role involves overseeing the entire production process to ensure operations run smoothly and efficiently. The Production Manager will be instrumental in driving productivity and quality within manufacturing operations.</p> <h3 >Role Context and Impact</h3> <p >The Production Manager leads a dedicated team, fostering a culture of collaboration and continuous improvement. This position requires an individual who can thrive in a fast-paced environment and optimize production workflows. The role involves making a significant impact on production capabilities through strategic input, ensuring alignment with quality standards, and utilizing technology and tools to streamline processes.</p> <h3 >Key Responsibilities</h3> <ul > <li >Oversee daily production operations and ensure adherence to production schedules, utilizing tools like ERP systems to track progress and optimize workflows.</li> <li >Implement and monitor quality control processes, ensuring that all products meet established quality standards and specifications.</li> <li >Lead and mentor a team of production staff, providing guidance, training, and performance evaluations to foster a high-performance culture.</li> <li >Analyze production data and metrics to identify areas for improvement, using statistical tools to drive process enhancements and efficiency.</li> <li >Collaborate with cross-functional teams, including engineering and supply chain, to ensure alignment in production goals and resource allocation.</li> <li >Manage inventory levels and coordinate with procurement to ensure the availability of materials needed for production, minimizing downtime.</li> <li >Develop and implement safety protocols to ensure a safe working environment for all employees, complying with industry regulations and standards.</li> <li >Prepare and present production reports to senior management, highlighting achievements, challenges, and strategic recommendations for future operations.</li> <li >Continuously evaluate production processes and implement lean manufacturing practices to reduce waste and improve overall productivity.</li> </ul> <h3 >Experience and Qualifications</h3> <p >Candidates for the Production Manager position should possess <strong >5-10 years of relevant experience</strong> in production management. The role requires demonstrated ability in overseeing complex production processes, implementing quality control, leading teams, and driving operational efficiency through data analysis and lean manufacturing principles.</p> <h3 >Compensation and Work Details</h3> <p >This is a full-time position located in Dammam. The salary offered for this role ranges from <strong >SAR 30,000 to SAR 33,750</strong> per month.</p> <h3 >Application Information</h3> <p >Interested candidates who meet the specified requirements are encouraged to apply.</p>