وظائف موظف حجز تذاكر طيران - حائل السعودية

<div dir="rtl"><h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3> <p style="margin:0 0 12px; ************;">Al-Shomoukh Al-Mutafail for Road Transport is seeking an <strong style="font-weight:700;">Operations Clerk</strong> to join its team in Ha'il. This role presents an opportunity for aspiring professionals with recent experience, taking responsibility for managing transportation operation records and coordinating diverse logistics activities to ensure efficient and accurate operations.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Job Purpose</h3> <p style="margin:0 0 12px; ************;">The incumbent will support logistics operations by maintaining accurate records of all transportation activities. This includes coordinating schedules and timetables for transports across various modes, including rail, road, sea, and air, to ensure compliance and operational effectiveness within Al-Shomoukh Al-Mutafail for Road Transport.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Prepare and maintain records and reports related to materials, containers, and passengers accurately.</li> <li style="margin:0 0 6px;">Plan transportation routes, confirm transport bookings, and ensure seat availability for clients’ travel schedules.</li> <li style="margin:0 0 6px;">Assign vehicles and drivers, coordinate loading/unloading activities, and arrange related appointments.</li> <li style="margin:0 0 6px;">Ensure the necessary documents for transportation operations are obtained, and settle and authenticate related invoices.</li> <li style="margin:0 0 6px;">Comply with the company’s internal policies and procedures in line with relevant transport sector regulations.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Experience</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Practical experience ranging from <strong style="font-weight:700;">0 to 1 year</strong> in a field related to transportation operations or logistics.</li> <li style="margin:0 0 6px;">Ability to maintain accurate records and prepare reports.</li> <li style="margin:0 0 6px;">Good organizational and coordination skills.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Job Details</h3> <p style="margin:0 0 12px; ************;">This is a full-time position based in <strong style="font-weight:700;">Ha’il</strong>, Saudi Arabia. The Operations Clerk will work within the Al-Shomoukh Al-Mutafail for Road Transport team, contributing to daily support of the growing transportation sector with a focus on efficiency and adherence to operating standards.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">How to Apply</h3> <p style="margin:0 0 12px; ************;">We invite interested candidates who meet the requirements to submit their applications for this career opportunity at Al-Shomoukh Al-Mutafail for Road Transport.</p></div>

<strong>Company Description<br><br></strong><strong>Raffles &amp; Fairmont the Red Sea</strong>, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. with 361 room, eleven distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa. The resort will be situated next to an 18-hole championship golf course, reflecting Fairmont's association as a world class golf destination. it will set new standards in sustainable development, positioned on 200km of untouched coastline, an archipelago of more than 90 unspoiled island, dormant volcanoes, rich marine habitat, and ancient archaeological sites.<br><br><strong>Job Description<br><br></strong>RESERVATIONS HANDLING<br><br><ul><li> PROCESS INDIVIDUAL AND GROUP RESERVATION REQUESTS EFFICIENTLY AND<br><br></li></ul>ACCURATELY THROUGH OPERA / ACCOR SYSTEMS.<br><br><ul><li> RESPOND PROMPTLY TO INQUIRIES VIA PHONE, EMAIL, WEBSITE, OR OTA<br><br></li></ul>PLATFORMS.<br><br><ul><li> UPSELL HIGHER ROOM CATEGORIES AND PROMOTE HOTEL PACKAGES TO MAXIMIZE<br><br></li></ul>REVENUE.<br><br><ul><li> ENSURE ALL BOOKINGS ARE CONFIRMED WITH COMPLETE AND ACCURATE GUEST<br><br></li></ul>INFORMATION.<br><br>SYSTEM &amp; REPORTING<br><br><ul><li> MAINTAIN RESERVATION RECORDS AND UPDATE CHANGES, CANCELLATIONS, AND<br><br></li></ul><strong>No-shows.<br><br></strong><ul><li> MONITOR DAILY ARRIVALS AND COORDINATE WITH FRONT OFFICE AND<br><br></li></ul>HOUSEKEEPING TEAMS.<br><br><ul><li> PREPARE AND SEND DAILY / WEEKLY RESERVATION REPORTS AS REQUIRED.</li><li> ENSURE RATE PARITY ACROSS ALL BOOKING CHANNELS.<br><br></li></ul>GUEST COMMUNICATION &amp; SERVICE<br><br><ul><li> HANDLE SPECIAL REQUESTS (EARLY CHECK-IN, LATE CHECK-OUT, VIP AMENITIES,<br><br></li></ul>ETC.).<br><br><ul><li> COMMUNICATE PROFESSIONALLY WITH TRAVEL AGENTS, CORPORATE CLIENTS,<br><br></li></ul>AND WALK-IN GUESTS.<br><br><ul><li> RESOLVE BOOKING-RELATED ISSUES OR ESCALATE WHEN NECESSARY.<br><br></li></ul>JOB SPECIFICATIONS<br><br><ul><li> MAINTAIN CONFIDENTIALITY OF GUEST INFORMATION IN LINE WITH DATA PRIVACY<br><br></li></ul>STANDARDS.<br><br>COORDINATION &amp; COMPLIANCE<br><br><ul><li> LIAISE WITH SALES, REVENUE, AND FRONT OFFICE TEAMS FOR GROUP BOOKINGS<br><br></li></ul>OR LONG STAYS.<br><br><ul><li> FOLLOW ACCOR POLICIES, RESERVATION PROCEDURES, AND BRAND STANDARDS.</li><li> SUPPORT IN OVERBOOKING SITUATIONS AS PER HOTEL REVENUE STRATEGY.<br><br></li></ul><strong>Qualifications<br><br></strong>PREVIOUS EXPERIENCE IN HOTEL RESERVATIONS OR FRONT OFFICE (PREFERRED, NOT<br><br>MANDATORY FOR ENTRY-LEVEL).<br><br>KNOWLEDGE OF OPERA PMS / ACCOR RESERVATION SYSTEMS IS AN ADVANTAGE.<br><br><strong>Strong Communication Skills In English (arabic Is a Plus).<br><br></strong>CUSTOMER-ORIENTED WITH A POSITIVE AND PROFESSIONAL ATTITUDE.<br><br>ABILITY TO MULTITASK AND WORK UNDER PRESSURE.<br><br>BASIC KNOWLEDGE OF MICROSOFT OFFICE (EXCEL, OUTLOOK).<br><br>Additional Information<br><br><ul><li>Understanding of Ultra-Luxury guest expectations and brand alignment.</li><li>experience in project coordination, scheduling, and document control during pre-Opening stages.</li><li>Experience in pre-Opening is a must.</li><li>A proactive, anticipatory approach with a strong sense of ownership and accountability.</li><li>Impeccable grooming and personal presentation aligned with Luxury standards.</li></ul>

<div dir="rtl"><h3 >نظرة عامة على الوظيفة</h3> <p >تبحث شقق نيفا المخدومة عن <strong >موظف استقبال فندق</strong> للانضمام إلى فريقها في حائل. هذا الدور بدوام كامل ويتطلب خبرة تتراوح بين سنتين وخمس سنوات في مجال خدمات الضيافة أو الاستقبال. يهدف هذا المنصب إلى ضمان تقديم خدمة عملاء ممتازة وتجربة إقامة مريحة لجميع الضيوف.</p> <h3 >الهدف من الدور</h3> <p >يتولى شاغل الوظيفة مسؤولية الإشراف على جميع خدمات الضيوف في مكتب الاستقبال وتنسيقها وتقديمها بكفاءة. يشمل ذلك إدارة عمليات الحجز وتسجيل الدخول والخروج، مما يضمن سير العمليات بسلاسة وفعالية وفقًا لمعايير الفندق.</p> <h3 >المسؤوليات الرئيسية</h3> <ul > <li >الحفاظ على قائمة الحجوزات وتوفير السجلات الورقية الضرورية بدقة.</li> <li >العمل على رفع مستوى خدمة العملاء ورضاهم، ومتابعة وحل المنازعات والشكاوى بمهنية.</li> <li >ضمان تنفيذ سياسات وإجراءات الفندق بشكل فعال ومتسق.</li> <li >تكوين علاقات تجارية قوية والحفاظ عليها مع الأطراف الخارجية، مثل وكالات السفر والحجوزات.</li> <li >مراجعة أسعار الفندق وتنظيم الفواتير تبعاً لذلك بدقة.</li> </ul> <h3 >المؤهلات والخبرات المطلوبة</h3> <ul > <li >خبرة عملية تتراوح بين <strong >سنتين وخمس سنوات</strong> في مجال الاستقبال الفندقي أو خدمة العملاء ضمن قطاع الضيافة.</li> <li >القدرة على إدارة الحجوزات وعمليات تسجيل الدخول والخروج بكفاءة.</li> <li >مهارات ممتازة في التواصل وحل المشكلات للتعامل مع استفسارات وشكاوى الضيوف.</li> </ul> <h3 >تفاصيل العمل</h3> <p >هذه الوظيفة بدوام كامل وتقع في مدينة حائل. سيعمل موظف الاستقبال ضمن فريق شقق نيفا المخدومة لتقديم أفضل تجربة للضيوف.</p> <h3 >التقديم للوظيفة</h3> <p >ندعو المهتمين الذين يستوفون المتطلبات المذكورة أعلاه للتقديم. لم يتم الكشف عن تفاصيل الراتب في الوقت الحالي.</p></div>

<p><strong>Job Summary</strong></p><p><br></p><p>To provide all necessary and required passenger/customer services as contracted by the customer to include but not be limited to baggage processing, terminal/gate check-in, greeting arriving passengers, handling of VIPs, provide special passenger assistance and other duties as assigned</p><p><strong>Responsibilities</strong></p><p><br></p><ul><li>Prepare and clear check in counters pre and post flight with appropriate stationery and signage</li><li>Provide a welcome service to passengers at check in, and at other customer service touch points and to assist in providing a pleasant customer experience</li><li>Verification of travel documentation and check in of departing passengers as per standard operating procedures</li><li>Counter checking boarding pass, making announcements, ensuring that passengers are boarded efficiently</li><li>Assist customers during flight irregularities i.e. delays, cancellations or diverted flights, coordinating communication with affected passengers to ensure passenger experience remains positive</li><li>Maintain excellent customer service standards at all times</li><li>Be able to perform Check-In, Gate, Transfers, Lost &amp; Found duties</li><li>Charging applicable excess baggage fees</li><li>Assist passengers as needed through arrival and check in processes including support for passengers with special needs such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance</li><li>Direct passengers through Customs, Immigration, and Quarantine, as required</li><li>In charge of Gate activities such as set-up (including airline specific presentations), permanent communication with Flight coordinator close-out of flight, boarding process and accuracy of final passenger figures, initiate search for missing passenger and communicate baggage details for missing passengers</li><li>Contribute to on time performance of flight through proactive handling of Passenger Service related matters</li><li>Make public address announcements as required, i.e. delay, boarding, last call etc.</li><li>Assist Ramp team to ensure that wheelchairs, strollers and gate checked bags (cleared through security) are made available for loading upon departure and delivery to passengers upon arrival</li><li>Adherence and compliance to all Standard Operating Procedures (Swissport &amp; Carrier Specific)</li><li>Operate equipment like computer keyboards, and carrier specific reservation/ ticketing software</li><li>Produce all required, work-related documentation</li><li>Uphold and protect the company’s interests and image while at the Terminal / Airside</li><li>Protect customer (airlines) supplied products e.g. Boarding passes, Tags, Signage etc. from loss or damage by strictly adhering to written down procedures</li><li>Ensure compliance with uniform standards in line with appearance, and personnel protective equipment policies where applicable</li><li>Provide relevant information to customer queries and provide solutions to issues which may impact the customer’s experience</li><li>Report all irregularities to the appropriate supervisor/manager</li><li>Carry out any additional duties as instructed by management</li></ul><p><br></p><p><strong>Qualifications and Competencies</strong></p><ul><li>Saudi Only.</li><li>High School diploma</li><li>Passionate about customer service and must have relevant work experience</li><li>Excellent communication skills (written and verbal) in English, Arabic in addition is an advantage</li><li>Commitment to continuous improvement</li><li>Self motivated and able to work independently</li><li>Attentive to detail and numerate</li><li>Ability to follow processes and procedures and apply flexible approach when required</li><li>Must be able to type and learn airline specific computer reservation/ ticketing software</li><li>Willingness to work in inclement weather</li><li>Flexible to work on various shifts (days, evening, nights, weekends, and holidays)</li></ul><p><br></p>

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3> <p style="margin:0 0 12px; ************;">Ninja (quick-commerce) is seeking a <strong style="font-weight:700;">Ground Operations Team Member</strong> to join our full-time team in Hail, Hail Province. This role is central to ensuring the smooth execution of daily operations through active fieldwork. The successful candidate will be responsible for visiting branches, monitoring captains, and upholding operational standards across all locations.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Core Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Conduct daily visits to monitor the performance of stores and collection points associated with captains.</li> <li style="margin:0 0 6px;">Ensure that newly onboarded captains receive effective training in accordance with Ninja’s operational standards.</li> <li style="margin:0 0 6px;">Regularly inspect captain waiting areas and workspaces to ensure compliance with safety and quality standards.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Captain Performance and Oversight</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Monitor and improve captain performance, focusing on key operational areas such as on-time delivery, uniform compliance, accurate form submission, and proper issue escalation to ground supervisors.</li> <li style="margin:0 0 6px;">Record captain performance based on trip completion, track achievement of daily delivery goals, and report issues and areas for improvement of the delivery journey to the responsible party.</li> <li style="margin:0 0 6px;">Report all captain-related issues to ensure prompt resolution and continuous service quality.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Qualifications</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">High school diploma or equivalent.</li> <li style="margin:0 0 6px;">Diploma or certification in logistics, supply chain, or a related field (preferred).</li> <li style="margin:0 0 6px;">Basic understanding of logistics and ground handling operations.</li> <li style="margin:0 0 6px;">Experience in coordinating with drivers or captains and ensuring compliance with Standard Operating Procedures (SOPs).</li> <li style="margin:0 0 6px;">Knowledge of safety and security protocols in a logistics or aviation environment.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Essential Skills</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Basic computer literacy and experience with Microsoft Office or logistics software.</li> <li style="margin:0 0 6px;">Strong communication and problem-solving skills.</li> <li style="margin:0 0 6px;">Ability to work effectively in a fast-paced environment and adapt to changing priorities.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Environment</h3> <p style="margin:0 0 12px; ************;">This is a full-time, field-based position within Hail Province. The role requires regular travel to various locations to ensure operational efficiency and top-quality performance across all service points.</p>

<h3 >About the Role</h3> <p >Ethra For Human Resources Consulting is seeking a <strong >Rental Operations Manager</strong> for a full-time position. This role involves leading and overseeing rental operations across multiple branches and airport counters in Saudi Arabia, specifically in Riyadh, Jeddah, Al Khobar, Al Qassim, and Hail. The primary objective is to ensure smooth daily operations, consistent customer service standards, efficient fleet utilization, strong branch performance, and the achievement of operational and commercial targets. The position is based in Riyadh and requires frequent travel to rental branches across the Kingdom based on operational and business needs.</p> <h3 >Key Responsibilities</h3> <ul > <li >Manage and supervise front office operations across rental branches and airport counters to ensure smooth daily business activities and high service standards.</li> <li >Lead branch teams, including rental agents, shift supervisors, customer service staff, and operational coordinators, to achieve operational and commercial targets.</li> <li >Ensure efficient handling of customer interactions, including reservations, vehicle handover, returns, upgrades, complaints resolution, and loyalty program engagement.</li> <li >Implement operational procedures to standardize front office activities and enhance customer experience consistency across all locations.</li> <li >Optimize branch operational performance through workforce planning, scheduling efficiency, and resource allocation.</li> <li >Coordinate closely with Fleet and Maintenance teams to maximize vehicle availability, minimize downtime, and improve fleet rotation efficiency.</li> <li >Analyze branch and regional performance KPIs, including utilization, revenue per rental, conversion rates, customer retention, and operational productivity.</li> <li >Prepare operational reports and present performance insights, challenges, and recommendations to senior management.</li> <li >Manage escalated customer and operational issues promptly while maintaining service quality and business continuity.</li> </ul> <h3 >Strategic and Financial Oversight</h3> <ul > <li >Identify business expansion opportunities, including new branch locations, airport operations, corporate partnerships, and high-demand service areas.</li> <li >Conduct market and competitor analysis to support network optimization and expansion strategies.</li> <li >Coordinate branch opening projects and operational readiness for new locations, ensuring staffing, training, process implementation, and service compliance.</li> <li >Collaborate with Sales, Marketing, and Revenue teams to support promotional campaigns, seasonal demand planning, and customer acquisition initiatives.</li> <li >Coordinate closely with the Finance Department to monitor branch financial performance, support invoicing accuracy, follow up on pending collections, and ensure timely resolution of overdue accounts.</li> <li >Ensure compliance with company policies, operational procedures, safety regulations, and brand standards across all branches.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >Minimum of <strong >5 years of experience</strong> in car rental operations, rental management, or a similar role.</li> <li >Previous experience managing multiple rental branches is strongly preferred.</li> <li >Car rental experience within Saudi Arabia is required.</li> <li >Airport rental operations experience is preferred but not mandatory.</li> <li >Bachelor’s degree or equivalent relevant experience.</li> </ul> <h3 >Required Skills and Knowledge</h3> <ul > <li >Strong knowledge of daily car rental operations and customer service processes.</li> <li >Experience managing rental agents, supervisors, customer service teams, and operational coordinators.</li> <li >Good knowledge of rental regulations and operational procedures.</li> <li >Experience using rental, reservation, scheduling, or fleet management systems.</li> <li >Strong leadership, communication, problem-solving, and decision-making skills.</li> <li >Willingness to travel frequently across Saudi Arabia based on business needs.</li> </ul> <h3 >Work Environment</h3> <p >This full-time position is based in Riyadh, Saudi Arabia, and involves managing operations across various cities including Jeddah, Al Khobar, Al Qassim, and Hail. The role requires close coordination with multiple internal departments and frequent travel to ensure operational excellence across all locations.</p>

<strong>Company Description<br><br></strong>Raffles &amp; Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to two nature-focused resorts. With 361 rooms, 11 distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa.<br><br><strong>Job Description<br><br></strong><ul><li>Welcome guests with warmth and professionalism upon arrival and departure.</li><li>Act as a key point of contact in the lobby, assisting guests with inquiries, directions, hotel information, and local recommendations.</li><li>Anticipate guest needs and provide personalized service to create memorable experiences.</li><li>Escort VIPs, long-stay guests, and special occasion guests when required.</li><li>Maintain a visible presence in the lobby and public areas to proactively engage with guests.</li><li>Assist guests with transportation arrangements, restaurant reservations, and other requests.</li><li>Support service recovery efforts by promptly addressing guest concerns and ensuring timely resolution.</li><li>Promote hotel facilities, services, dining outlets, wellness offerings, and special events.<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Diploma and Degree from preferably hospitality or related field.</li><li>Minimum 1 year relevant experience.</li><li>Excellent communication skills in English.</li><li>Possesses strong interpersonal skills.<br><br></li></ul>Additional Information<br><br><ul><li>Strong understanding of ultra-luxury wellness concepts and brand alignment.</li><li>Experience in pre-opening operations, project coordination, and setup of wellness facilities is highly preferred.</li><li>Ability to create innovative and culturally relevant wellness experiences aligned with the Red Sea destination.</li><li>A proactive, anticipatory approach with a strong sense of accountability and ownership.</li><li>Impeccable grooming and personal presentation aligned with luxury standards.</li></ul>

<div dir="rtl"><h3 >Job Overview</h3> <p ><strong >Your Health is Important Medical Complex</strong> in <strong >Hail</strong> is looking for a <strong >Receptionist for Patients</strong> to join its team. This is a full-time role and serves as the first point of contact for patients, ensuring a smooth and organized reception experience. The role requires practical experience ranging from 0 to 1 year.</p> <h3 >Role Objective</h3> <p >This role aims to provide effective administrative support at the reception area by managing patient registration, coordinating appointments, handling financial transactions, and ensuring adherence to the policies and procedures followed at the medical complex. The job holder directly contributes to delivering excellent customer service and maintaining efficient day-to-day operations.</p> <h3 >Main Tasks and Responsibilities</h3> <ul > <li >Interview patients and record their personal data and health insurance details (if any).</li> <li >Identify patients’ scheduled appointments or determine their immediate needs from the clinics.</li> <li >Fill out reception forms and enter data into the automated system and hospital information network and save it.</li> <li >Complete financial transactions and organize patient appointment roles.</li> <li >Redirect the patient to the required clinic to wait.</li> <li >Receive emergency cases in the emergency department and record the patient’s or casualty’s data through their relatives or escorts, during or after providing emergency services.</li> <li >Prepare daily reception reports and emergency and clinic reports.</li> <li >Full compliance with procedural manuals and governing policies and procedures and adhere to them.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >Practical experience ranging from <strong >0 to 1 year</strong> in a related field, preferably in a healthcare or customer service environment.</li> </ul> <h3 >Work Environment</h3> <p >This is a full-time position at <strong >Your Health is Important Medical Complex</strong> located in <strong >Hail</strong>. The work environment requires direct interaction with patients and colleagues, and the ability to manage multiple tasks in a dynamic setting.</p> <h3 >Additional Requirements</h3> <p >Candidates must have excellent communication skills and the ability to handle various cases professionally and calmly. The ability to use automated systems and enter data accurately is also essential for the success of this role.</p></div>