وظائف فنادق في السعودية
١٤٧٧ وظائف شاغرة
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La</span></span></span></strong></span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></p><br><br>
<br>
<ul>
<li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li>
<li><span><span><span>4 restaurants and lounges, including the legendary Shang Palace</span></span></span></li>
<li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li>
<li><span><span><span>116 privately owned Burj Assila Residences.</span></span></span></li>
</ul> <br>
<p><span><span><strong><span><span><span>Job Summary:</span></span></span></strong></span></span></p><br><br>
<br>
<p><span><span><span><span>The Housekeeping Room Attendant is responsible for the cleanliness, orderliness and adequacy of supplies and amenities in the guestrooms, public areas, work area and equipment in accordance with the standards, guidelines & policies established by Shangri-La Hotel.</span></span></span></span></p><br><br>
<br>
<p><span><span><strong><span><span><span>As a Housekeeping Room Attendant, we rely on you to,</span></span></span></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span><span><span><span>Cleans a minimum of 15 rooms per 8-hour shift, according to procedures.</span></span></span></span></span></li>
<li><span><span><span><span><span>Prepares rooms that are blocked for occupancy, prioritizing as instructed.</span></span></span></span></span></li>
<li><span><span><span><span><span>Does turndown service, observing established procedures and standards.</span></span></span></span></span></li>
<li><span><span><span><span><span>Immediately reports loss or damage of linen, furniture, fixture, or equipment to concerned areas for action. Follows through on action, as may be needed.</span></span></span></span></span></li>
<li><span><span><span><span><span>Transfers furniture and fixture as and when needed.</span></span></span></span></span></li>
<li><span><span><span><span><span>Per established cleaning schedules, implements carpet and furniture shampooing using appropriate chemicals and cleaning agents; closely always adheres to proper chemical handling procedures.</span></span></span></span></span></li>
<li><span><span><span><span><span>Washes windows, walls, and ceilings, by properly observing procedures and standards for both cleanliness and safety.</span></span></span></span></span></li>
<li><span><span><span><span><span>On a daily basis, checks light fixtures of assigned restrooms and lockers for cleanliness and condition.</span></span></span></span></span></li>
<li><span><span><span><span><span>Cleans walls, mirrors, lighting according to cleanliness and hygiene standards and procedures.</span></span></span></span></span></li>
<li><span><span><span><span><span>Cleans and scrubs sinks, toilet bowls, urinals and properly observes cleanliness/hygiene standards.</span></span></span></span></span></li>
</ul>
<br>
<p><span><span><strong><span><span><span>What we are Looking For: </span></span></span></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span><span><span><span>Has previous experience as a room attendant in a five-star hotel.</span></span></span></span></span></li>
<li><span><span><span><span><span>Physically fit</span></span></span></span></span></li>
<li><span><span><span><span><span>Willing to work on extended duty hours.</span></span></span></span></span></li>
</ul>
<br>
<br>
<p><strong><span><span><span>Why Join Us:</span></span></span></strong></p><br><br>
<br>
<ul>
<li>A workplace that values your passion and supports self-realization and personal growth. </li>
<li>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </li>
<li>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </li>
<li>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</li>
</ul>
<br>
<p>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</p><br><br>
<p>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</p><br><br>
<p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br>
<br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
1+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La</span></span></span></strong></span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></p><br><br>
<br>
<ul>
<li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li>
<li><span><span><span>4 restaurants and lounges, including the legendary Shang Palace</span></span></span></li>
<li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li>
<li><span><span><span>116 privately owned Burj Assila Residences.</span></span></span></li>
</ul> <br>
<p><span><span><strong><span><span><span>Job Summary:</span></span></span></strong></span></span></p><br><br>
<br>
<p><span><span><span><span>The Housekeeping Room Attendant is responsible for the cleanliness, orderliness and adequacy of supplies and amenities in the guestrooms, public areas, work area and equipment in accordance with the standards, guidelines & policies established by Shangri-La Hotel.</span></span></span></span></p><br><br>
<br>
<p><span><span><strong><span><span><span>As a Housekeeping Room Attendant, we rely on you to,</span></span></span></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span><span><span><span>Cleans a minimum of 15 rooms per 8-hour shift, according to procedures.</span></span></span></span></span></li>
<li><span><span><span><span><span>Prepares rooms that are blocked for occupancy, prioritizing as instructed.</span></span></span></span></span></li>
<li><span><span><span><span><span>Does turndown service, observing established procedures and standards.</span></span></span></span></span></li>
<li><span><span><span><span><span>Immediately reports loss or damage of linen, furniture, fixture, or equipment to concerned areas for action. Follows through on action, as may be needed.</span></span></span></span></span></li>
<li><span><span><span><span><span>Transfers furniture and fixture as and when needed.</span></span></span></span></span></li>
<li><span><span><span><span><span>Per established cleaning schedules, implements carpet and furniture shampooing using appropriate chemicals and cleaning agents; closely always adheres to proper chemical handling procedures.</span></span></span></span></span></li>
<li><span><span><span><span><span>Washes windows, walls, and ceilings, by properly observing procedures and standards for both cleanliness and safety.</span></span></span></span></span></li>
<li><span><span><span><span><span>On a daily basis, checks light fixtures of assigned restrooms and lockers for cleanliness and condition.</span></span></span></span></span></li>
<li><span><span><span><span><span>Cleans walls, mirrors, lighting according to cleanliness and hygiene standards and procedures.</span></span></span></span></span></li>
<li><span><span><span><span><span>Cleans and scrubs sinks, toilet bowls, urinals and properly observes cleanliness/hygiene standards.</span></span></span></span></span></li>
</ul>
<br>
<p><span><span><strong><span><span><span>What we are Looking For: </span></span></span></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span><span><span><span>Has previous experience as a room attendant in a five-star hotel.</span></span></span></span></span></li>
<li><span><span><span><span><span>Physically fit</span></span></span></span></span></li>
<li><span><span><span><span><span>Willing to work on extended duty hours.</span></span></span></span></span></li>
</ul>
<br>
<br>
<p><strong><span><span><span>Why Join Us:</span></span></span></strong></p><br><br>
<br>
<ul>
<li>A workplace that values your passion and supports self-realization and personal growth. </li>
<li>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </li>
<li>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </li>
<li>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</li>
</ul>
<br>
<p>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</p><br><br>
<p>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</p><br><br>
<p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br>
<br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
1+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La</span></span></span></strong></span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></p><br><br>
<br>
<ul>
<li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li>
<li><span><span><span>4 restaurants and lounges, including the legendary Shang Palace</span></span></span></li>
<li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li>
<li><span><span><span>116 privately owned Burj Assila Residences.</span></span></span></li>
</ul> <br>
<p><span><span><strong><span><span><span>Job Summary:</span></span></span></strong></span></span></p><br><br>
<br>
<p><span><span><span><span>The Housekeeping Room Attendant is responsible for the cleanliness, orderliness and adequacy of supplies and amenities in the guestrooms, public areas, work area and equipment in accordance with the standards, guidelines & policies established by Shangri-La Hotel.</span></span></span></span></p><br><br>
<br>
<p><span><span><strong><span><span><span>As a Housekeeping Room Attendant, we rely on you to,</span></span></span></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span><span><span><span>Cleans a minimum of 15 rooms per 8-hour shift, according to procedures.</span></span></span></span></span></li>
<li><span><span><span><span><span>Prepares rooms that are blocked for occupancy, prioritizing as instructed.</span></span></span></span></span></li>
<li><span><span><span><span><span>Does turndown service, observing established procedures and standards.</span></span></span></span></span></li>
<li><span><span><span><span><span>Immediately reports loss or damage of linen, furniture, fixture, or equipment to concerned areas for action. Follows through on action, as may be needed.</span></span></span></span></span></li>
<li><span><span><span><span><span>Transfers furniture and fixture as and when needed.</span></span></span></span></span></li>
<li><span><span><span><span><span>Per established cleaning schedules, implements carpet and furniture shampooing using appropriate chemicals and cleaning agents; closely always adheres to proper chemical handling procedures.</span></span></span></span></span></li>
<li><span><span><span><span><span>Washes windows, walls, and ceilings, by properly observing procedures and standards for both cleanliness and safety.</span></span></span></span></span></li>
<li><span><span><span><span><span>On a daily basis, checks light fixtures of assigned restrooms and lockers for cleanliness and condition.</span></span></span></span></span></li>
<li><span><span><span><span><span>Cleans walls, mirrors, lighting according to cleanliness and hygiene standards and procedures.</span></span></span></span></span></li>
<li><span><span><span><span><span>Cleans and scrubs sinks, toilet bowls, urinals and properly observes cleanliness/hygiene standards.</span></span></span></span></span></li>
</ul>
<br>
<p><span><span><strong><span><span><span>What we are Looking For: </span></span></span></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span><span><span><span>Has previous experience as a room attendant in a five-star hotel.</span></span></span></span></span></li>
<li><span><span><span><span><span>Physically fit</span></span></span></span></span></li>
<li><span><span><span><span><span>Willing to work on extended duty hours.</span></span></span></span></span></li>
</ul>
<br>
<br>
<p><strong><span><span><span>Why Join Us:</span></span></span></strong></p><br><br>
<br>
<ul>
<li>A workplace that values your passion and supports self-realization and personal growth. </li>
<li>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </li>
<li>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </li>
<li>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</li>
</ul>
<br>
<p>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</p><br><br>
<p>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</p><br><br>
<p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br>
<br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
1+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La</span></span></span></strong></span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></p><br><br>
<br>
<ul>
<li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li>
<li><span><span><span>4 restaurants and lounges, including the legendary Shang Palace</span></span></span></li>
<li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li>
<li><span><span><span>116 privately owned Burj Assila Residences.</span></span></span></li>
</ul> <br>
<p><span><span><strong><span><span><span>Job Summary:</span></span></span></strong></span></span></p><br><br>
<br>
<p><span><span><span><span>The Housekeeping Room Attendant is responsible for the cleanliness, orderliness and adequacy of supplies and amenities in the guestrooms, public areas, work area and equipment in accordance with the standards, guidelines & policies established by Shangri-La Hotel.</span></span></span></span></p><br><br>
<br>
<p><span><span><strong><span><span><span>As a Housekeeping Room Attendant, we rely on you to,</span></span></span></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span><span><span><span>Cleans a minimum of 15 rooms per 8-hour shift, according to procedures.</span></span></span></span></span></li>
<li><span><span><span><span><span>Prepares rooms that are blocked for occupancy, prioritizing as instructed.</span></span></span></span></span></li>
<li><span><span><span><span><span>Does turndown service, observing established procedures and standards.</span></span></span></span></span></li>
<li><span><span><span><span><span>Immediately reports loss or damage of linen, furniture, fixture, or equipment to concerned areas for action. Follows through on action, as may be needed.</span></span></span></span></span></li>
<li><span><span><span><span><span>Transfers furniture and fixture as and when needed.</span></span></span></span></span></li>
<li><span><span><span><span><span>Per established cleaning schedules, implements carpet and furniture shampooing using appropriate chemicals and cleaning agents; closely always adheres to proper chemical handling procedures.</span></span></span></span></span></li>
<li><span><span><span><span><span>Washes windows, walls, and ceilings, by properly observing procedures and standards for both cleanliness and safety.</span></span></span></span></span></li>
<li><span><span><span><span><span>On a daily basis, checks light fixtures of assigned restrooms and lockers for cleanliness and condition.</span></span></span></span></span></li>
<li><span><span><span><span><span>Cleans walls, mirrors, lighting according to cleanliness and hygiene standards and procedures.</span></span></span></span></span></li>
<li><span><span><span><span><span>Cleans and scrubs sinks, toilet bowls, urinals and properly observes cleanliness/hygiene standards.</span></span></span></span></span></li>
</ul>
<br>
<p><span><span><strong><span><span><span>What we are Looking For: </span></span></span></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span><span><span><span>Has previous experience as a room attendant in a five-star hotel.</span></span></span></span></span></li>
<li><span><span><span><span><span>Physically fit</span></span></span></span></span></li>
<li><span><span><span><span><span>Willing to work on extended duty hours.</span></span></span></span></span></li>
</ul>
<br>
<br>
<p><strong><span><span><span>Why Join Us:</span></span></span></strong></p><br><br>
<br>
<ul>
<li>A workplace that values your passion and supports self-realization and personal growth. </li>
<li>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </li>
<li>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </li>
<li>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</li>
</ul>
<br>
<p>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</p><br><br>
<p>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</p><br><br>
<p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br>
<br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
1+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As a Tailor you are responsible for daily tailoring duties as instructed by Superiors while adhering to hotel policies and procedures and your role will include key responsibilities such as:<br><br>• Measure, make or alter uniforms for new employees<br>• Take care of basic alterations requested by guests<br>• Inform the linen room supervisor for replenishing sewing supplies<br>• Repair and maintain uniforms for all hotel employees<br>• Keep a detailed record of the daily work<br>• Convert discarded linen into usable items for re-circulation<br>• Organize and take inventory of all fabric materials<br>• Keep the tailoring area clean and tidy<br>• Assume duties and tasks assigned by Superiors</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
1+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.<br><br>As a Guest Service Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:<br><br>• Offer consistently professional, friendly, warm and engaging service<br>• Give a warm welcome and check in guests taking into account the established SOPs<br>• Check out of departing guest in accordance with the established standards<br>• Sell rooms to walk-in guests and be responsible for all pro-active and day-to-day facilities issues<br>• Responsible for cash inventory, cashing cheques and bills of exchange in foreign currencies for hotel guest in accordance with the credit policy<br>• Corporate with colleagues from all departments, in particular Housekeeping, Finance and Reservation<br>• Ensure that the Guest Service Desk is manned, operationally prepared and stocked at all times in order to be available for guests as a point of contact<br>• Maintain the privacy of all guests by ensuring that no details of the guests are disclosed<br>• Demonstrate a complete understanding of the hotel’s policies and procedures and service standards and have full knowledge of the hotel facilities and happenings</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Position responsible for assigned food and beverage/culinary operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Assisting in Food and Beverage Operations<br>• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.<br>• Provides excellent customer service to all employees.<br>• Responds quickly and proactively to employee's concerns.<br>• Uses coaching skills throughout the property.<br>• Demonstrates self confidence, energy and enthusiasm.<br>• Motivates and encourages staff to solve guest and employee related concerns.<br>Ensuring Exceptional Customer Service<br>• Provides excellent customer service.<br>• Responds quickly and proactively to guest's concerns.<br>• Understands the brand's service culture.<br>• Sets service expectations for all guests internally and externally.<br>• Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.<br>• Follows up to ensure complaints have been addressed to the guest's satisfaction.<br>• Develops a relationship with all guests to build repeated clientele internally and externally.<br>Additional Responsibilities as Assigned<br>• Complies with all corporate accounting procedures.<br>• Assists GM as needed with annual Quality audit.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
1+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La </span></span></span></strong></span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></p><br><br>
<br>
<ul>
<li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li>
<li><span><span><span>5 restaurants and lounges, including the legendary Shang Palace</span></span></span></li>
<li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li>
<li><span><span><span>116 privately owned Burj Assila Residences.</span></span></span></li>
</ul>
<br>
<p><strong><u><span><span><span>Job Summary:</span></span></span></u></strong></p><br><br>
<br>
<p><span><span><span>The Executive Housekeeper at Shangri-La Jeddah is responsible for <span>planning, organizing, directing, and controlling all housekeeping activities, maintaining the established standards of cleanliness, orderliness and attractive condition of the public areas and heart-of-the-house areas.</span> By </span></span><span><span>l</span></span><span><span>eading and managing all housekeeping operations to ensure exceptional cleanliness, presentation, and guest satisfaction in alignment with Shangri-La’s luxury hospitality standards. This role oversees guest rooms, public areas, laundry services, and back-of-house spaces, ensuring a consistently high-quality environment that reflects the brand’s commitment to excellence.</span></span></span></p><br><br>
<br>
<p><span><span><span><strong><span><span><span>As an Executive Housekeeper, we rely on you to,</span></span></span></strong></span></span></span></p><br><br>
<br>
<ul>
<li><span><span><span><span><span>Ensure smooth housekeeping operations on a daily basis.</span></span></span></span></span></li>
<li><span><span><span><span><span>Lead the team and maintain a high standard of service.</span></span></span></span></span></li>
<li><span><span><span><span><span>Lead, supervise, and motivate the housekeeping team, including supervisors, room attendants, and laundry staff.</span></span></span></span></span></li>
<li><span><span><span><span><span>Maintain team performance and process flow.</span></span></span></span></span></li>
<li><span><span><span><span><span>Oversee the maintenance of guest rooms and replenish room supplies. </span></span></span></span></span></li>
<li><span><span><span><span><span>Ensure quality assurance standards are met at all times.</span></span></span></span></span></li>
<li><span><span><span><span><span>Ensure the quality of service delivered is compliant with hotel guidelines and policies. </span></span></span></span></span></li>
<li><span><span><span><span><span>Adheres to specified hygiene and personal appearance standards of the Hotel.</span></span></span></span></span></li>
<li><span><span><span><span><span>Maintains the highest standard of professionalism, ethics and attitude towards clients and colleagues.</span></span></span></span></span></li>
</ul>
<br>
<br>
<p><span><span><span><strong><span><span><span>What we are Looking For:</span></span></span></strong></span></span></span></p><br><br>
<br>
<ul>
<li><span><span><span><span><span>Has previous experience in a similar capacity from a luxury hotel preferably in GCC countries.</span></span></span></span></span></li>
<li><span><span><span><span><span>Takes pride in being a hotelier. </span></span></span></span></span></li>
<li><span><span><span><span><span>Enjoys interacting with people.</span></span></span></span></span></li>
<li><span><span><span><span><span>Fully understands room operations.</span></span></span></span></span></li>
<li><span><span><span><span><span>Must be detail-focused and guest-oriented.</span></span></span></span></span></li>
<li><span><span><span><span><span>Has high proficiency in both written and verbal English</span></span></span></span></span></li>
<li><span><span><span><span><span>Has strong interpersonal skills</span></span></span></span></span></li>
<li><span><span><span><span><span>Continuously looks for ways to develop themselves as well as others.</span></span></span></span></span></li>
<li><span><span><span><span><span>Is a friendly, helpful and trustworthy leader.</span></span></span></span></span></li>
<li><span><span><span><span><span>Leads by example.</span></span></span></span></span></li>
<li><span><span><span><span><span>Has no fear of new challenges.</span></span></span></span></span></li>
</ul>
<br>
<p><strong><span><span><span>Why Join Us:</span></span></span></strong></p><br><br>
<br>
<ul>
<li><span>A workplace that values your passion and supports self-realization and personal growth. </span></li>
<li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </span></li>
<li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </span></li>
<li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li>
</ul>
<br>
<p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br>
<p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br>
<br>
<p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br>
<br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La </span></span></span></strong></span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></p><br><br>
<br>
<ul>
<li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li>
<li><span><span><span>5 restaurants and lounges, including the legendary Shang Palace</span></span></span></li>
<li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li>
<li><span><span><span>116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities. </span></span></span></li>
</ul>
<br>
<p><span><span><strong><u><span><span><span>Job Summary:</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span>To be responsible of Ensuring that calls to the Service Centre are promptly answered and requests are followed through to the concerned department.</span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span>As a Service Centre, we rely on you to,</span></span></u></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span>To have knowledge of the operational systems at Telephone / Service Centre<br>e.g. PABX / Call Centre System / Call Accounting Software.</span></span></li>
<li><span><span>To have knowledge of Shangri‐La’s standard operating policies and procedures for the Service Centre.</span></span></li>
<li><span><span>Ensures all calls from guests and external calls are handled professionally and with care adhering to hotel’s and Shangri‐La policies and procedures.</span></span></li>
<li><span><span>Ensures correct transmission and receipt of facsimile.</span></span></li>
<li><span><span>Accurately records all requests for wake‐up calls and ensures they are handled correctly.</span></span></li>
<li><span><span>Answer all incoming calls.</span></span></li>
<li><span><span>Records and channels guest request to appropriate departments, If required, performs follow‐up calls to guests concerned to ensure service / facility defect has been rectified to satisfaction.</span></span></li>
<li><span><span>Makes operator assisted calls</span></span></li>
<li><span><span>Records guest’s messages</span></span></li>
<li><span><span>Knows all the Emergency Procedures of the hotel and how to handle them.</span></span></li>
</ul>
<br>
<p><span><span><strong><u><span><span><span>What we are Looking For:</span></span></span></u></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span>At least 1 year working experience.</span></span></li>
<li><span><span>Ability to work flexible hours and shifts.</span></span></li>
<li><span><span>Communicates and writes with fluency in English (as well as the Arabic language).</span></span></li>
<li><span><span>Responsible and able to take initiative.</span></span></li>
<li><span><span>Pleasant, friendly, and cheerful attitude.</span></span></li>
<li><span><span><em>This Position is for Saudi Nationals Only</em></span></span></li>
</ul>
<br>
<p><span><strong>Why Join Us:</strong></span></p><br><br>
<br>
<ul>
<li><span>A workplace that values your passion and supports self-realization and personal growth. </span></li>
<li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </span></li>
<li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </span></li>
<li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li>
</ul>
<br>
<p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br>
<p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br>
<br>
<br>
<p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br>
<br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La </span></span></span></strong></span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></p><br><br>
<br>
<ul>
<li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li>
<li><span><span><span>4 restaurants and lounges, including the legendary Shang Palace</span></span></span></li>
<li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li>
<li><span><span><span>116 privately owned Burj Assila Residences.</span></span></span></li>
</ul> <br>
<p><span><span><strong><span><span><span>Job Summary:</span></span></span></strong></span></span></p><br><br>
<br>
<p><span><span>As a Guest Relations Officer at Shangri-La Jeddah, you will be the face of our hotel, ensuring that every guest receives exceptional service that reflects our values and beliefs. </span></span></p><br><br>
<p><span><span>You will play a vital role in creating memorable experiences by understanding and anticipating the needs of our diverse clientele, which includes cultures from around the globe. Your ability to communicate effectively and build rapport with guests will be essential in fostering a welcoming and inclusive environment.</span></span></p><br><br>
<br>
<p><span><span><strong><span><span><span>Key Responsibilities: </span></span></span></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span><span><span><span>To have- Greet and welcome guests upon arrival, ensuring a warm and friendly atmosphere (based on Forbes five-star standards).</span></span></span></span></span></li>
<li><span><span><span><span><span>Assist guests with check-in and check-out processes, providing information about hotel services and amenities.</span></span></span></span></span></li>
<li><span><span><span><span><span>Address guest inquiries, concerns, and complaints promptly and professionally, ensuring a high level of satisfaction.</span></span></span></span></span></li>
<li><span><span><span><span><span>Maintain a thorough knowledge of hotel facilities, services, and local attractions to provide accurate information to guests.</span></span></span></span></span></li>
<li><span><span><span><span><span>Collaborate and communicate with various departments to ensure seamless service delivery and guest satisfaction.</span></span></span></span></span></li>
<li><span><span><span><span><span>Organize and coordinate special requests, such as room preferences, celebrations, and transportation needs, etc</span></span></span></span></span></li>
<li><span><span><span><span><span>Conduct regular follow-ups with guests during their stay to ensure their needs are met and to gather feedback.</span></span></span></span></span></li>
<li><span><span><span><span><span>Promote our hotel loyalty program Shangri-La Circle and encourage repeat visits through personalized service.</span></span></span></span></span></li>
<li><span><span><span><span><span>Uphold the hotel’s standards of service excellence and contribute to a positive team environment.</span></span></span></span></span></li>
</ul>
<br>
<p><span><span><strong><span><span><span>Desired Personality Traits:</span></span></span></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span><span><span><span>Culturally Sensitive: An understanding and appreciation of both Asian and Arabic cultures in particular, with the ability to navigate cultural nuances in communication and service.</span></span></span></span></span></li>
<li><span><span><span><span><span>Empathetic: A genuine desire to understand and meet the needs of guests, demonstrating compassion and attentiveness.</span></span></span></span></span></li>
<li><span><span><span><span><span>Charismatic: A warm and engaging personality that makes guests feel valued and welcomed.</span></span></span></span></span></li>
<li><span><span><span><span><span>Proactive: Anticipates guest needs and takes initiative to provide solutions before issues arise.</span></span></span></span></span></li>
<li><span><span><span><span><span>Adaptable: Comfortable working in a fast-paced environment and able to adjust to changing situations and guest preferences.</span></span></span></span></span></li>
<li><span><span><span><span><span>Detail-Oriented: A keen eye for detail to ensure that every aspect of the guest experience is flawless.</span></span></span></span></span></li>
<li><span><span><span><span><span>Excellent Communicator: Strong verbal and written communication skills in both English and Arabic; proficiency in additional languages is a plus.</span></span></span></span></span></li>
<li><span><span><span><span><span>Team Player: Collaborative spirit with the ability to work effectively with colleagues across various departments.</span></span></span></span></span></li>
<li><span><span><span><span><span>Problem Solver: Strong critical thinking skills to address and resolve guest concerns efficiently.</span></span></span></span></span></li>
</ul>
<br>
<p><strong><span><span><span>What we are Looking For: </span></span></span></strong></p><br><br>
<br>
<ul>
<li><span><span><span><span><span>Bachelor’s degree in Hospitality Management, Business Administration preferred but not mandatory</span></span></span></span></span></li>
<li><span><span><span><span><span>Previous experience in guest relations or a similar role in a luxury hotel environment is preferred.</span></span></span></span></span></li>
<li><span><span><span><span><span>Knowledge of hospitality software (OPMS) and systems is an advantage.</span></span></span></span></span></li>
<li><span><span><span><span><span>Strong understanding of the luxury hospitality market in Saudi Arabia.</span></span></span></span></span></li>
<li><span><span><span><span><span>Chinese speaker</span></span></span></span></span></li>
</ul>
<br>
<br>
<p><strong><span><span><span>Why Join Us: </span></span></span></strong></p><br><br>
<br>
<ul>
<li><span>A workplace that values your passion and supports self-realization and personal growth. </span></li>
<li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </span></li>
<li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </span></li>
<li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li>
</ul>
<br>
<p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br>
<p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br>
<p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br>
<br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La </span></span></span></strong></span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></p><br><br>
<br>
<ul>
<li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li>
<li><span><span><span>4 restaurants and lounges, including the legendary Shang Palace</span></span></span></li>
<li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li>
<li><span><span><span>116 privately owned Burj Assila Residences.</span></span></span></li>
</ul> <br>
<p><span><span><strong><span><span><span>Job Summary:</span></span></span></strong></span></span></p><br><br>
<br>
<p><span><span>As a Guest Relations Officer at Shangri-La Jeddah, you will be the face of our hotel, ensuring that every guest receives exceptional service that reflects our values and beliefs. </span></span></p><br><br>
<p><span><span>You will play a vital role in creating memorable experiences by understanding and anticipating the needs of our diverse clientele, which includes cultures from around the globe. Your ability to communicate effectively and build rapport with guests will be essential in fostering a welcoming and inclusive environment.</span></span></p><br><br>
<br>
<p><span><span><strong><span><span><span>Key Responsibilities: </span></span></span></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span><span><span><span>To have- Greet and welcome guests upon arrival, ensuring a warm and friendly atmosphere (based on Forbes five-star standards).</span></span></span></span></span></li>
<li><span><span><span><span><span>Assist guests with check-in and check-out processes, providing information about hotel services and amenities.</span></span></span></span></span></li>
<li><span><span><span><span><span>Address guest inquiries, concerns, and complaints promptly and professionally, ensuring a high level of satisfaction.</span></span></span></span></span></li>
<li><span><span><span><span><span>Maintain a thorough knowledge of hotel facilities, services, and local attractions to provide accurate information to guests.</span></span></span></span></span></li>
<li><span><span><span><span><span>Collaborate and communicate with various departments to ensure seamless service delivery and guest satisfaction.</span></span></span></span></span></li>
<li><span><span><span><span><span>Organize and coordinate special requests, such as room preferences, celebrations, and transportation needs, etc</span></span></span></span></span></li>
<li><span><span><span><span><span>Conduct regular follow-ups with guests during their stay to ensure their needs are met and to gather feedback.</span></span></span></span></span></li>
<li><span><span><span><span><span>Promote our hotel loyalty program Shangri-La Circle and encourage repeat visits through personalized service.</span></span></span></span></span></li>
<li><span><span><span><span><span>Uphold the hotel’s standards of service excellence and contribute to a positive team environment.</span></span></span></span></span></li>
</ul>
<br>
<p><span><span><strong><span><span><span>Desired Personality Traits:</span></span></span></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span><span><span><span>Culturally Sensitive: An understanding and appreciation of both Asian and Arabic cultures in particular, with the ability to navigate cultural nuances in communication and service.</span></span></span></span></span></li>
<li><span><span><span><span><span>Empathetic: A genuine desire to understand and meet the needs of guests, demonstrating compassion and attentiveness.</span></span></span></span></span></li>
<li><span><span><span><span><span>Charismatic: A warm and engaging personality that makes guests feel valued and welcomed.</span></span></span></span></span></li>
<li><span><span><span><span><span>Proactive: Anticipates guest needs and takes initiative to provide solutions before issues arise.</span></span></span></span></span></li>
<li><span><span><span><span><span>Adaptable: Comfortable working in a fast-paced environment and able to adjust to changing situations and guest preferences.</span></span></span></span></span></li>
<li><span><span><span><span><span>Detail-Oriented: A keen eye for detail to ensure that every aspect of the guest experience is flawless.</span></span></span></span></span></li>
<li><span><span><span><span><span>Excellent Communicator: Strong verbal and written communication skills in both English and Arabic; proficiency in additional languages is a plus.</span></span></span></span></span></li>
<li><span><span><span><span><span>Team Player: Collaborative spirit with the ability to work effectively with colleagues across various departments.</span></span></span></span></span></li>
<li><span><span><span><span><span>Problem Solver: Strong critical thinking skills to address and resolve guest concerns efficiently.</span></span></span></span></span></li>
</ul>
<br>
<p><strong><span><span><span>What we are Looking For: </span></span></span></strong></p><br><br>
<br>
<ul>
<li><span><span><span><span><span>Bachelor’s degree in Hospitality Management, Business Administration preferred but not mandatory</span></span></span></span></span></li>
<li><span><span><span><span><span>Previous experience in guest relations or a similar role in a luxury hotel environment is preferred.</span></span></span></span></span></li>
<li><span><span><span><span><span>Knowledge of hospitality software (OPMS) and systems is an advantage.</span></span></span></span></span></li>
<li><span><span><span><span><span>Strong understanding of the luxury hospitality market in Saudi Arabia.</span></span></span></span></span></li>
<li><span><span><span><span><span>Chinese speaker</span></span></span></span></span></li>
</ul>
<br>
<br>
<p><strong><span><span><span>Why Join Us: </span></span></span></strong></p><br><br>
<br>
<ul>
<li><span>A workplace that values your passion and supports self-realization and personal growth. </span></li>
<li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </span></li>
<li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </span></li>
<li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li>
</ul>
<br>
<p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br>
<p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br>
<p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br>
<br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>Because every arrival sets the tone for something extraordinary. As a <strong>Front Office agent,</strong> you are the first point of connection and the lasting impression—bringing the brand to life through intuitive service, genuine warmth, and attention to detail. Acting as a key liaison between guests and the resort, you ensure every interaction is seamless, personalized, and delivered with precision. From check-in to departure, you anticipate needs, resolve requests with confidence, and create a sense of belonging that transforms each stay into a memorable experience.</p><br><p><strong>Key Responsibilities:</strong></p><br><ul><li><p>Warmly welcome all guests with genuine enthusiasm and a personalized approach.</p><br></li><li>Build strong guest relationships through recognition, personalization, and preference tracking</li><li><p>Conduct efficient check-ins and check-outs, ensuring all required guest information is accurately recorded and profiles are updated. </p><br></li><li><p>Escort guests to their rooms, when necessary, especially VIPs, ensuring a smooth and informative transition into the hotel experience. </p><br></li><li><p>Process payments, handle deposits, issue keys, and explain room and hotel features. </p><br></li><li><p>Scan passports and IDs as per Saudi regulatory compliance and ensure CID reporting accuracy. </p><br></li><li><p>Recognize repeat and VIP guests, anticipate their needs, and tailor the interaction accordingly. </p><br></li><li><p>Provide accurate information about the hotel’s facilities, outlets, and local area happenings. </p><br></li><li><p>Proactively manage guest requests and resolve issues or complaints efficiently, ensuring feedback is logged and followed up in the appropriate systems. </p><br></li><li><p>Handle special requests before, during, and after stays, ensuring guests feel genuinely cared for. </p><br></li><li><p>Maintain effective communication with other departments (Housekeeping, Concierge, Engineering, F&B, Reservations) to fulfill guest needs. </p><br></li><li><p>Maintain detailed shift handovers, ensuring seamless team transitions and continuity of guest service. </p><br></li><li><p>Attend daily briefings and remain informed on occupancy, arrivals, departures, events, and internal updates. </p><br></li><li><p>Operate the Property Management System confidently for all Front Office functions. </p><br></li><li><p>Manage the Reception email inbox professionally and timely. </p><br></li><li><p>Perform regular checks on registration cards, guest buckets, and ensure compliance with Data Quality Standards. </p><br></li><li><p>Monitor float accuracy, process currency exchanges, paid outs, and follow cash handling procedures. </p><br></li><li><p>Close cashier audits at shift end, ensuring alignment of balances and documentation. </p><br></li><li><p>Identify upselling opportunities across rooms, suites, F&B outlets, and spa supporting revenue targets. </p><br></li><li><p>Enroll guests into loyalty programs such as ALL ACCOR, aiming to meet or exceed set conversion goals. </p><br></li><li><p>Uphold the privacy and confidentiality of all guest information. </p><br></li><li><p>Comply with the hotel’s credit policy and all SOPs related to cashiering and guest services. </p><br></li><li><p>Adhere to all Health, Safety & Hygiene procedures, and be familiar with fire and emergency protocols. </p><br></li></ul><br>Qualifications<br><br><ul><li>Saudi National, Professional , polished, and confident in guest-facing environments</li><li>Energetic, adaptable, and able to thrive in a fast-paced environment</li><li>Strong written and verbal communication skill in English and Arabic</li><li>Ability to work cohesively with co-workers as part of a team</li><li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li><li>Ability to promote positive relations with all guests </li><li>Able to exercise good judgment with difficult guests</li><li>Understanding and ability to work in a multi-cultural environment</li></ul><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La </span></span></span></strong></span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></p><br><br>
<br>
<ul>
<li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li>
<li><span><span><span>5 restaurants and lounges, including the legendary Shang Palace</span></span></span></li>
<li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li>
<li><span><span><span>116 privately owned Burj Assila Residences.</span></span></span></li>
</ul>
<br>
<p><strong><u><span><span><span>Job Summary:</span></span></span></u></strong></p><br><br>
<br>
<p><span><span><span>The Executive Housekeeper at Shangri-La Jeddah is responsible for <span>planning, organizing, directing, and controlling all housekeeping activities, maintaining the established standards of cleanliness, orderliness and attractive condition of the public areas and heart-of-the-house areas.</span> By </span></span><span><span>l</span></span><span><span>eading and managing all housekeeping operations to ensure exceptional cleanliness, presentation, and guest satisfaction in alignment with Shangri-La’s luxury hospitality standards. This role oversees guest rooms, public areas, laundry services, and back-of-house spaces, ensuring a consistently high-quality environment that reflects the brand’s commitment to excellence.</span></span></span></p><br><br>
<br>
<p><span><span><span><strong><span><span><span>As an Executive Housekeeper, we rely on you to,</span></span></span></strong></span></span></span></p><br><br>
<br>
<ul>
<li><span><span><span><span><span>Ensure smooth housekeeping operations on a daily basis.</span></span></span></span></span></li>
<li><span><span><span><span><span>Lead the team and maintain a high standard of service.</span></span></span></span></span></li>
<li><span><span><span><span><span>Lead, supervise, and motivate the housekeeping team, including supervisors, room attendants, and laundry staff.</span></span></span></span></span></li>
<li><span><span><span><span><span>Maintain team performance and process flow.</span></span></span></span></span></li>
<li><span><span><span><span><span>Oversee the maintenance of guest rooms and replenish room supplies. </span></span></span></span></span></li>
<li><span><span><span><span><span>Ensure quality assurance standards are met at all times.</span></span></span></span></span></li>
<li><span><span><span><span><span>Ensure the quality of service delivered is compliant with hotel guidelines and policies. </span></span></span></span></span></li>
<li><span><span><span><span><span>Adheres to specified hygiene and personal appearance standards of the Hotel.</span></span></span></span></span></li>
<li><span><span><span><span><span>Maintains the highest standard of professionalism, ethics and attitude towards clients and colleagues.</span></span></span></span></span></li>
</ul>
<br>
<br>
<p><span><span><span><strong><span><span><span>What we are Looking For:</span></span></span></strong></span></span></span></p><br><br>
<br>
<ul>
<li><span><span><span><span><span>Has previous experience in a similar capacity from a luxury hotel preferably in GCC countries.</span></span></span></span></span></li>
<li><span><span><span><span><span>Takes pride in being a hotelier. </span></span></span></span></span></li>
<li><span><span><span><span><span>Enjoys interacting with people.</span></span></span></span></span></li>
<li><span><span><span><span><span>Fully understands room operations.</span></span></span></span></span></li>
<li><span><span><span><span><span>Must be detail-focused and guest-oriented.</span></span></span></span></span></li>
<li><span><span><span><span><span>Has high proficiency in both written and verbal English</span></span></span></span></span></li>
<li><span><span><span><span><span>Has strong interpersonal skills</span></span></span></span></span></li>
<li><span><span><span><span><span>Continuously looks for ways to develop themselves as well as others.</span></span></span></span></span></li>
<li><span><span><span><span><span>Is a friendly, helpful and trustworthy leader.</span></span></span></span></span></li>
<li><span><span><span><span><span>Leads by example.</span></span></span></span></span></li>
<li><span><span><span><span><span>Has no fear of new challenges.</span></span></span></span></span></li>
</ul>
<br>
<p><strong><span><span><span>Why Join Us:</span></span></span></strong></p><br><br>
<br>
<ul>
<li><span>A workplace that values your passion and supports self-realization and personal growth. </span></li>
<li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </span></li>
<li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </span></li>
<li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li>
</ul>
<br>
<p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br>
<p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br>
<br>
<p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br>
<br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La </span></span></span></strong></span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></p><br><br>
<br>
<ul>
<li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li>
<li><span><span><span>5 restaurants and lounges, including the legendary Shang Palace</span></span></span></li>
<li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li>
<li><span><span><span>116 privately owned Burj Assila Residences.</span></span></span></li>
</ul>
<br>
<p><strong><u><span><span><span>Job Summary:</span></span></span></u></strong></p><br><br>
<br>
<p><span><span><span>The Executive Housekeeper at Shangri-La Jeddah is responsible for <span>planning, organizing, directing, and controlling all housekeeping activities, maintaining the established standards of cleanliness, orderliness and attractive condition of the public areas and heart-of-the-house areas.</span> By </span></span><span><span>l</span></span><span><span>eading and managing all housekeeping operations to ensure exceptional cleanliness, presentation, and guest satisfaction in alignment with Shangri-La’s luxury hospitality standards. This role oversees guest rooms, public areas, laundry services, and back-of-house spaces, ensuring a consistently high-quality environment that reflects the brand’s commitment to excellence.</span></span></span></p><br><br>
<br>
<p><span><span><span><strong><span><span><span>As an Executive Housekeeper, we rely on you to,</span></span></span></strong></span></span></span></p><br><br>
<br>
<ul>
<li><span><span><span><span><span>Ensure smooth housekeeping operations on a daily basis.</span></span></span></span></span></li>
<li><span><span><span><span><span>Lead the team and maintain a high standard of service.</span></span></span></span></span></li>
<li><span><span><span><span><span>Lead, supervise, and motivate the housekeeping team, including supervisors, room attendants, and laundry staff.</span></span></span></span></span></li>
<li><span><span><span><span><span>Maintain team performance and process flow.</span></span></span></span></span></li>
<li><span><span><span><span><span>Oversee the maintenance of guest rooms and replenish room supplies. </span></span></span></span></span></li>
<li><span><span><span><span><span>Ensure quality assurance standards are met at all times.</span></span></span></span></span></li>
<li><span><span><span><span><span>Ensure the quality of service delivered is compliant with hotel guidelines and policies. </span></span></span></span></span></li>
<li><span><span><span><span><span>Adheres to specified hygiene and personal appearance standards of the Hotel.</span></span></span></span></span></li>
<li><span><span><span><span><span>Maintains the highest standard of professionalism, ethics and attitude towards clients and colleagues.</span></span></span></span></span></li>
</ul>
<br>
<br>
<p><span><span><span><strong><span><span><span>What we are Looking For:</span></span></span></strong></span></span></span></p><br><br>
<br>
<ul>
<li><span><span><span><span><span>Has previous experience in a similar capacity from a luxury hotel preferably in GCC countries.</span></span></span></span></span></li>
<li><span><span><span><span><span>Takes pride in being a hotelier. </span></span></span></span></span></li>
<li><span><span><span><span><span>Enjoys interacting with people.</span></span></span></span></span></li>
<li><span><span><span><span><span>Fully understands room operations.</span></span></span></span></span></li>
<li><span><span><span><span><span>Must be detail-focused and guest-oriented.</span></span></span></span></span></li>
<li><span><span><span><span><span>Has high proficiency in both written and verbal English</span></span></span></span></span></li>
<li><span><span><span><span><span>Has strong interpersonal skills</span></span></span></span></span></li>
<li><span><span><span><span><span>Continuously looks for ways to develop themselves as well as others.</span></span></span></span></span></li>
<li><span><span><span><span><span>Is a friendly, helpful and trustworthy leader.</span></span></span></span></span></li>
<li><span><span><span><span><span>Leads by example.</span></span></span></span></span></li>
<li><span><span><span><span><span>Has no fear of new challenges.</span></span></span></span></span></li>
</ul>
<br>
<p><strong><span><span><span>Why Join Us:</span></span></span></strong></p><br><br>
<br>
<ul>
<li><span>A workplace that values your passion and supports self-realization and personal growth. </span></li>
<li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </span></li>
<li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </span></li>
<li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li>
</ul>
<br>
<p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br>
<p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br>
<br>
<p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br>
<br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La </span></span></span></strong></span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></p><br><br>
<br>
<ul>
<li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li>
<li><span><span><span>5 restaurants and lounges, including the legendary Shang Palace</span></span></span></li>
<li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li>
<li><span><span><span>116 privately owned Burj Assila Residences.</span></span></span></li>
</ul>
<br>
<p><strong><u><span><span><span>Job Summary:</span></span></span></u></strong></p><br><br>
<br>
<p><span><span><span>The Executive Housekeeper at Shangri-La Jeddah is responsible for <span>planning, organizing, directing, and controlling all housekeeping activities, maintaining the established standards of cleanliness, orderliness and attractive condition of the public areas and heart-of-the-house areas.</span> By </span></span><span><span>l</span></span><span><span>eading and managing all housekeeping operations to ensure exceptional cleanliness, presentation, and guest satisfaction in alignment with Shangri-La’s luxury hospitality standards. This role oversees guest rooms, public areas, laundry services, and back-of-house spaces, ensuring a consistently high-quality environment that reflects the brand’s commitment to excellence.</span></span></span></p><br><br>
<br>
<p><span><span><span><strong><span><span><span>As an Executive Housekeeper, we rely on you to,</span></span></span></strong></span></span></span></p><br><br>
<br>
<ul>
<li><span><span><span><span><span>Ensure smooth housekeeping operations on a daily basis.</span></span></span></span></span></li>
<li><span><span><span><span><span>Lead the team and maintain a high standard of service.</span></span></span></span></span></li>
<li><span><span><span><span><span>Lead, supervise, and motivate the housekeeping team, including supervisors, room attendants, and laundry staff.</span></span></span></span></span></li>
<li><span><span><span><span><span>Maintain team performance and process flow.</span></span></span></span></span></li>
<li><span><span><span><span><span>Oversee the maintenance of guest rooms and replenish room supplies. </span></span></span></span></span></li>
<li><span><span><span><span><span>Ensure quality assurance standards are met at all times.</span></span></span></span></span></li>
<li><span><span><span><span><span>Ensure the quality of service delivered is compliant with hotel guidelines and policies. </span></span></span></span></span></li>
<li><span><span><span><span><span>Adheres to specified hygiene and personal appearance standards of the Hotel.</span></span></span></span></span></li>
<li><span><span><span><span><span>Maintains the highest standard of professionalism, ethics and attitude towards clients and colleagues.</span></span></span></span></span></li>
</ul>
<br>
<br>
<p><span><span><span><strong><span><span><span>What we are Looking For:</span></span></span></strong></span></span></span></p><br><br>
<br>
<ul>
<li><span><span><span><span><span>Has previous experience in a similar capacity from a luxury hotel preferably in GCC countries.</span></span></span></span></span></li>
<li><span><span><span><span><span>Takes pride in being a hotelier. </span></span></span></span></span></li>
<li><span><span><span><span><span>Enjoys interacting with people.</span></span></span></span></span></li>
<li><span><span><span><span><span>Fully understands room operations.</span></span></span></span></span></li>
<li><span><span><span><span><span>Must be detail-focused and guest-oriented.</span></span></span></span></span></li>
<li><span><span><span><span><span>Has high proficiency in both written and verbal English</span></span></span></span></span></li>
<li><span><span><span><span><span>Has strong interpersonal skills</span></span></span></span></span></li>
<li><span><span><span><span><span>Continuously looks for ways to develop themselves as well as others.</span></span></span></span></span></li>
<li><span><span><span><span><span>Is a friendly, helpful and trustworthy leader.</span></span></span></span></span></li>
<li><span><span><span><span><span>Leads by example.</span></span></span></span></span></li>
<li><span><span><span><span><span>Has no fear of new challenges.</span></span></span></span></span></li>
</ul>
<br>
<p><strong><span><span><span>Why Join Us:</span></span></span></strong></p><br><br>
<br>
<ul>
<li><span>A workplace that values your passion and supports self-realization and personal growth. </span></li>
<li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </span></li>
<li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </span></li>
<li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li>
</ul>
<br>
<p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br>
<p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br>
<br>
<p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br>
<br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La </span></span></span></strong></span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></p><br><br>
<br>
<ul>
<li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li>
<li><span><span><span>5 restaurants and lounges, including the legendary Shang Palace</span></span></span></li>
<li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li>
<li><span><span><span>116 privately owned Burj Assila Residences.</span></span></span></li>
</ul>
<br>
<p><strong><u><span><span><span>Job Summary:</span></span></span></u></strong></p><br><br>
<br>
<p><span><span><span>The Executive Housekeeper at Shangri-La Jeddah is responsible for <span>planning, organizing, directing, and controlling all housekeeping activities, maintaining the established standards of cleanliness, orderliness and attractive condition of the public areas and heart-of-the-house areas.</span> By </span></span><span><span>l</span></span><span><span>eading and managing all housekeeping operations to ensure exceptional cleanliness, presentation, and guest satisfaction in alignment with Shangri-La’s luxury hospitality standards. This role oversees guest rooms, public areas, laundry services, and back-of-house spaces, ensuring a consistently high-quality environment that reflects the brand’s commitment to excellence.</span></span></span></p><br><br>
<br>
<p><span><span><span><strong><span><span><span>As an Executive Housekeeper, we rely on you to,</span></span></span></strong></span></span></span></p><br><br>
<br>
<ul>
<li><span><span><span><span><span>Ensure smooth housekeeping operations on a daily basis.</span></span></span></span></span></li>
<li><span><span><span><span><span>Lead the team and maintain a high standard of service.</span></span></span></span></span></li>
<li><span><span><span><span><span>Lead, supervise, and motivate the housekeeping team, including supervisors, room attendants, and laundry staff.</span></span></span></span></span></li>
<li><span><span><span><span><span>Maintain team performance and process flow.</span></span></span></span></span></li>
<li><span><span><span><span><span>Oversee the maintenance of guest rooms and replenish room supplies. </span></span></span></span></span></li>
<li><span><span><span><span><span>Ensure quality assurance standards are met at all times.</span></span></span></span></span></li>
<li><span><span><span><span><span>Ensure the quality of service delivered is compliant with hotel guidelines and policies. </span></span></span></span></span></li>
<li><span><span><span><span><span>Adheres to specified hygiene and personal appearance standards of the Hotel.</span></span></span></span></span></li>
<li><span><span><span><span><span>Maintains the highest standard of professionalism, ethics and attitude towards clients and colleagues.</span></span></span></span></span></li>
</ul>
<br>
<br>
<p><span><span><span><strong><span><span><span>What we are Looking For:</span></span></span></strong></span></span></span></p><br><br>
<br>
<ul>
<li><span><span><span><span><span>Has previous experience in a similar capacity from a luxury hotel preferably in GCC countries.</span></span></span></span></span></li>
<li><span><span><span><span><span>Takes pride in being a hotelier. </span></span></span></span></span></li>
<li><span><span><span><span><span>Enjoys interacting with people.</span></span></span></span></span></li>
<li><span><span><span><span><span>Fully understands room operations.</span></span></span></span></span></li>
<li><span><span><span><span><span>Must be detail-focused and guest-oriented.</span></span></span></span></span></li>
<li><span><span><span><span><span>Has high proficiency in both written and verbal English</span></span></span></span></span></li>
<li><span><span><span><span><span>Has strong interpersonal skills</span></span></span></span></span></li>
<li><span><span><span><span><span>Continuously looks for ways to develop themselves as well as others.</span></span></span></span></span></li>
<li><span><span><span><span><span>Is a friendly, helpful and trustworthy leader.</span></span></span></span></span></li>
<li><span><span><span><span><span>Leads by example.</span></span></span></span></span></li>
<li><span><span><span><span><span>Has no fear of new challenges.</span></span></span></span></span></li>
</ul>
<br>
<p><strong><span><span><span>Why Join Us:</span></span></span></strong></p><br><br>
<br>
<ul>
<li><span>A workplace that values your passion and supports self-realization and personal growth. </span></li>
<li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </span></li>
<li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </span></li>
<li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li>
</ul>
<br>
<p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br>
<p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br>
<br>
<p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br>
<br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La </span></span></span></strong></span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></p><br><br>
<br>
<ul>
<li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li>
<li><span><span><span>5 restaurants and lounges, including the legendary Shang Palace</span></span></span></li>
<li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li>
<li><span><span><span>116 privately owned Burj Assila Residences.</span></span></span></li>
</ul>
<br>
<p><strong><u><span><span><span>Job Summary:</span></span></span></u></strong></p><br><br>
<br>
<p><span><span><span>The Executive Housekeeper at Shangri-La Jeddah is responsible for <span>planning, organizing, directing, and controlling all housekeeping activities, maintaining the established standards of cleanliness, orderliness and attractive condition of the public areas and heart-of-the-house areas.</span> By </span></span><span><span>l</span></span><span><span>eading and managing all housekeeping operations to ensure exceptional cleanliness, presentation, and guest satisfaction in alignment with Shangri-La’s luxury hospitality standards. This role oversees guest rooms, public areas, laundry services, and back-of-house spaces, ensuring a consistently high-quality environment that reflects the brand’s commitment to excellence.</span></span></span></p><br><br>
<br>
<p><span><span><span><strong><span><span><span>As an Executive Housekeeper, we rely on you to,</span></span></span></strong></span></span></span></p><br><br>
<br>
<ul>
<li><span><span><span><span><span>Ensure smooth housekeeping operations on a daily basis.</span></span></span></span></span></li>
<li><span><span><span><span><span>Lead the team and maintain a high standard of service.</span></span></span></span></span></li>
<li><span><span><span><span><span>Lead, supervise, and motivate the housekeeping team, including supervisors, room attendants, and laundry staff.</span></span></span></span></span></li>
<li><span><span><span><span><span>Maintain team performance and process flow.</span></span></span></span></span></li>
<li><span><span><span><span><span>Oversee the maintenance of guest rooms and replenish room supplies. </span></span></span></span></span></li>
<li><span><span><span><span><span>Ensure quality assurance standards are met at all times.</span></span></span></span></span></li>
<li><span><span><span><span><span>Ensure the quality of service delivered is compliant with hotel guidelines and policies. </span></span></span></span></span></li>
<li><span><span><span><span><span>Adheres to specified hygiene and personal appearance standards of the Hotel.</span></span></span></span></span></li>
<li><span><span><span><span><span>Maintains the highest standard of professionalism, ethics and attitude towards clients and colleagues.</span></span></span></span></span></li>
</ul>
<br>
<br>
<p><span><span><span><strong><span><span><span>What we are Looking For:</span></span></span></strong></span></span></span></p><br><br>
<br>
<ul>
<li><span><span><span><span><span>Has previous experience in a similar capacity from a luxury hotel preferably in GCC countries.</span></span></span></span></span></li>
<li><span><span><span><span><span>Takes pride in being a hotelier. </span></span></span></span></span></li>
<li><span><span><span><span><span>Enjoys interacting with people.</span></span></span></span></span></li>
<li><span><span><span><span><span>Fully understands room operations.</span></span></span></span></span></li>
<li><span><span><span><span><span>Must be detail-focused and guest-oriented.</span></span></span></span></span></li>
<li><span><span><span><span><span>Has high proficiency in both written and verbal English</span></span></span></span></span></li>
<li><span><span><span><span><span>Has strong interpersonal skills</span></span></span></span></span></li>
<li><span><span><span><span><span>Continuously looks for ways to develop themselves as well as others.</span></span></span></span></span></li>
<li><span><span><span><span><span>Is a friendly, helpful and trustworthy leader.</span></span></span></span></span></li>
<li><span><span><span><span><span>Leads by example.</span></span></span></span></span></li>
<li><span><span><span><span><span>Has no fear of new challenges.</span></span></span></span></span></li>
</ul>
<br>
<p><strong><span><span><span>Why Join Us:</span></span></span></strong></p><br><br>
<br>
<ul>
<li><span>A workplace that values your passion and supports self-realization and personal growth. </span></li>
<li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </span></li>
<li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </span></li>
<li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li>
</ul>
<br>
<p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br>
<p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br>
<br>
<p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br>
<br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Find Your Shangri-La in Shangri-La </strong></p><br><br>
<br>
<p><strong><u>Shangri-La Jeddah</u></strong></p><br><br>
<br>
<p><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></p><br><br>
<br>
<ul>
<li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments</span></span></span></li>
<li><span><span><span>4 restaurants and lounges, including the legendary Shang Palace</span></span></span></li>
<li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li>
<li><span><span><span>116 privately owned Burj Assila Residences</span></span></span></li>
</ul>
<br>
<br>
<p><span><span><strong><u><span><span><span>Job Summary:</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span><span><span>The Chef De Cuisine will be responsible for the overall operation of the Kitchen to give maximum satisfaction and quality to the guests at maximum profitability of the Hotel, ensures hygiene and cleanliness all around the Kitchen to maintain the standard of food safety.</span></span></span></span></p><br><br>
<br>
<br>
<p><span><span><strong><u><span><span><span>As a Chef De Cuisine, we rely on you to,</span></span></span></u></strong></span></span></p><br><br>
<br>
<br>
<ul>
<li><span><span><span><span>Oversee the consistency of various preparations within the cold kitchen to ensure quality product and adherence to standard recipes.</span></span></span></span></li>
<li><span><span><span><span>Place orders for products needed for events and ensure proper quality upon receipt.</span></span></span></span></li>
<li><span><span><span><span>Prepares all cold food according to recipes, guidelines and standards set by the Executive Chef or hotel standards.</span></span></span></span></li>
<li><span><span><span><span>Ensures that assigned work area has proper level of par stocks and supplies according to daily production sheets, daily menus, and banquets events.</span></span></span></span></li>
<li><span><span><span><span> Always keep all refrigeration, equipment, storage and working areas clean, working areas in clean, working condition to comply with health department regulations.</span></span></span></span></li>
<li><span><span><span><span>Checks and controls the proper storage of product, checking on portion control, especially in specific cuts of meat, to maintain quality product. </span></span></span></span></li>
<li><span><span><span><span>Delegates and assists in preparing cold food items like salads, sushi, cold cuts, salad dressings etc.</span></span></span></span></li>
<li><span><span><span><span>Prepares daily requisitions for supplies and food items for production.</span></span></span></span></li>
<li><span><span><span><span>Prepare all dishes following recipes and yield guides.</span></span></span></span></li>
</ul>
<br>
<p><span><span><strong><u><span><span><span>What we are Looking For: </span></span></span></u></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span><span><span>Solid experience as Chef De Cuisine in hotels.</span></span></span></span></li>
<li><span><span><span><span>A leader with the ability, to coach, train and develop others</span></span></span></span></li>
<li><span><span><span><span>Fluent in English </span></span></span></span></li>
<li><span><span><span><span>Strong leadership, self-motivated excellent communication skills</span></span></span></span></li>
</ul>
<br>
<br>
<p><strong><u><span><span><span>Why Join Us:</span></span></span></u></strong></p><br><br>
<br>
<ul>
<li>A workplace that values your passion and supports self-realization and personal growth. </li>
<li>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </li>
<li>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </li>
<li>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</li>
</ul>
<br>
<p>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</p><br><br>
<p>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</p><br><br>
<br>
<br>
<p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br>
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<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
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<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
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<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>The Hostess is responsible for creating a warm and memorable first impression by welcoming guests, managing reservations, coordinating seating arrangements, and ensuring a smooth flow of service. The Hostess represents the restaurant's image by providing professional, personalized, and attentive service while maximizing guest satisfaction and operational efficiency.</p><br><p>Key Responsibilities</p><br><p>Guest Experience</p><br><ul><li>Welcome guests with a warm and professional greeting.</li><li>Escort guests to their tables and present menus.</li><li>Maintain a positive, friendly, and engaging attitude at all times.</li><li>Recognize returning and VIP guests whenever possible.</li><li>Handle guest inquiries, requests, and complaints professionally, escalating concerns when necessary.</li><li>Thank guests upon departure and invite them to return.</li></ul><p>Reservations & Seating Management</p><br><ul><li>Manage restaurant reservations through the reservation system.</li><li>Optimize table allocation to maximize seating capacity while maintaining service quality.</li><li>Maintain an accurate waiting list and communicate estimated waiting times.</li><li>Coordinate table assignments with the Restaurant Manager and service team.</li><li>Monitor dining room occupancy and turnover.</li></ul><p>Restaurant Operations</p><br><ul><li>Ensure the hostess stand is clean, organized, and fully equipped.</li><li>Answer telephone calls promptly and professionally.</li><li>Respond to reservation inquiries via phone, email, and online platforms.</li><li>Coordinate with kitchen and service teams regarding table availability.</li><li>Assist in preparing the restaurant before opening and after closing.</li></ul><p>Guest Relations</p><br><ul><li>Gather guest preferences and special requests.</li><li>Support the team in delivering personalized guest experiences.</li><li>Promote restaurant events, promotions, and special menus.</li><li>Encourage guest feedback and communicate opportunities for improvement.</li></ul><br>Qualifications<br><br><p>Qualifications</p><br><ul><li>Diploma in Hospitality or Tourism is an advantage.</li><li>Previous experience as a Hostess, Receptionist, or Guest Service Agent in a luxury/ upscale hotel or restaurant preferred.</li><li>Experience using restaurant reservation systems (e.g., SevenRooms, OpenTable, TableCheck, or similar) is an advantage.</li></ul><br>Additional Information<br><br><p>At Gamra by Mantis, we create meaningful experiences inspired by nature, culture, and adventure. As part of the Accor family, we seek Heartists who are passionate about hospitality, committed to excellence, and dedicated to creating memorable guest journeys through genuine care and personalized service.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
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<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
1+ years </div>
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<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>An architectural icon in the heart of Saudi Arabia’s vibrant capital soaring over the city in the iconic Kingdom Tower, Four Seasons Hotel Riyadh is a buzzing hub at the forefront of style and sophistication. Redesigned interiors bring authentic Saudi heritage and craftsmanship to life, while our distinguished team provides a bespoke experience through thoughtful, personalized service and hospitality.<br><br>The Role of the Mechanic Supervisor<p>As a Mechanic Supervisor, you play a vital leadership role in ensuring the efficient operation, maintenance, and safety of all mechanical systems across the hotel. You oversee and support the engineering team while ensuring that mechanical, electrical, HVAC, refrigeration, and plumbing systems are maintained to the highest standards.</p><br><br><p>In this role, you are responsible for supervising preventive maintenance programs, coordinating corrective repairs, and ensuring prompt resolution of technical issues. Your expertise allows you to guide the team in troubleshooting complex problems, implementing effective solutions, and recommending improvements to enhance operational efficiency and asset longevity.</p><br><br><br><p>Beyond systems, you ensure the upkeep and functionality of building components, furniture, fixtures, and equipment. You lead by example, maintaining a safe, well-functioning, and comfortable environment for guests and employees alike.</p><br><br><p>When specialized expertise is required, you assess technical needs and coordinate with external contractors, ensuring work is completed efficiently, safely, and in compliance with Four Seasons standards.</p><br><br><p>Your contribution as a Mechanic Supervisor is essential to maintaining the hotel’s reputation for excellence, supporting smooth operations across all departments, and safeguarding the property’s valuable assets.</p><br><br><br>Four Seasons Hotel Riyadh<p>Located in a prime position in the heart of the capital within the iconic 99-storey Kingdom Tower, Four Seasons Hotel Riyadh offers unparalleled access to key business districts, shopping centers, and cultural landmarks. The hotel features 276 spacious and light-filled rooms, including 39 luxury suites.</p><br><br><br><p><b>Area of Responsibility:</b><br>Engineering, Food & Beverage, Events, Spa & Wellness</p><br><br><ul><li><p>Three exceptional dining venues with a total seating capacity of 250 guests</p><br><br></li><li><p>Event facilities offering 7,213 square meters (77,640 square feet) of flexible Ballroom and Meeting Room space</p><br><br></li><li><p>A world-class spa with 8 treatment rooms for male guests and 1 dedicated female treatment room, along with high-end wellness facilities and a fully equipped fitness center</p><br><br></li></ul>Knowledge and Skills<ul><li><p>Minimum 3–5 years of experience in mechanical or general maintenance within a luxury, fast-paced environment, with prior supervisory experience preferred</p><br><br></li><li><p>Strong technical knowledge across mechanical, HVAC, plumbing, electrical, and refrigeration systems</p><br><br></li><li><p>Proven leadership, team supervision, and task coordination skills</p><br><br></li><li><p>Excellent attention to detail and strong problem-solving abilities</p><br><br></li><li><p>Diploma or degree in a relevant technical field is an advantage</p><br><br></li><li><p>Good command of the English language</p><br><br></li></ul><br>What to Expect<ul><li><p>Competitive net salary in a tax-free environment</p><br><br></li><li><p>Housing provided by the hotel</p><br><br></li><li><p>Transportation provided by the hotel</p><br><br></li><li><p>21 days annual vacation</p><br><br></li><li><p>10 public holidays per year</p><br><br></li><li><p>Paid home leave tickets</p><br><br></li><li><p>Complimentary employee meals</p><br><br></li><li><p>Medical and life insurance</p><br><br></li><li><p>Employee Assistance Program</p><br><br></li><li><p>Worldwide complimentary room nights with Four Seasons</p><br><br></li><li><p>Laundry/dry cleaning provided for work attire</p><br><br></li><li><p>Career growth and development opportunities</p><br><br></li></ul><br><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
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<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
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<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>