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<p><b>Job Title </b>Technical Support Engineer Job Scope The Technical Support Engineer is accountable for addressing technical issues in a timely and efficient manner and maintaining strong relationships with partners and end users ensuring full satisfaction at all times. Main Duties and Responsibilities • Analyze technical issues based on defined support processes and procedures and report actions accordingly • Attend to technical issues raised by partners and end users in a timely and efficient manner • Maintain strong relationships with partners and customers • Ensure constant and effective communication with assigned vendors securing full support on technical issues • Respond to after-hours support queries during assigned rotations and escalate issues if needed</p><p><strong>Desired Candidate Profile</strong></p><p>Education Bachelor s degree in Computer Science or any other related field Experience At least 3 years of relevant experience preferably as an ATM Engineer.</p>

<p><b>POSITION SUMMARY </b>Supervise and coordinate activities of cooks and workers. Determine how food should be presented and create decorative food displays. Ensure proper portion, arrangement, and food garnish to be served. Monitor the quantity of food that is prepared. Inform Food &amp; Beverage service staff of menu specials and out of stock menu items. Prepare special meals or substitute items. Assist cooks and kitchen staff with various tasks. Provide cooks with needed items. Monitor stock of kitchen supplies and food. Maintain kitchen logs for food safety program and food products. Ensure the quality of the food items and notify manager if a product does not meet specifications. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p><b>Education</b>: Technical, Trade, or Vocational School Degree. Related Work Experience: 4 to 6 years of related work experience. Supervisory Experience: At least 2 years of supervisory experience. License or Certification: None</p>

<p><b>POSITION SUMMARY </b>Use appropriate rescue techniques if observing swimmers in need of assistance. Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Promote a fun and relaxing atmosphere for guests. Obtain, fold, and stack towels according to company procedures. Wash, mop, and clean the pool deck. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; ensure uniform and personal appearance are clean and professional; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support all co-workers and treat them with dignity and respect. Comply with quality assurance expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down ladders, stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: CPR Certification First Aid Certification Fitness Equipment Any certification or training required by local and state agencies.</p>

<p><b>POSITION SUMMARY </b>Our jobs aren't just about mixing drinks. Instead, we want to build an experience that is memorable and unique. Our bartenders have the basics down, but are constantly on the look-out for new trends, micro-local offerings, and guests evolving needs. They are not just a beverage enthusiast, but also the host of the space. Their role goes beyond the bar itself to take ownership of guest service more broadly and do what needs to be done. Bartenders will use their knowledge and expertise to make the bar look and function flawlessly. They will build relationships with others across the hotel and in the community, to anticipate and deliver on our guests needs. They should be passionate about the guest service experience, but also have an eye for detail from the money that moves through their hands, to the information they provide to guests, to the quality of their drinks. No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, protecting company assets, maintaining confidentiality, and ensuring your uniform and personal appearance are professional. Bartenders will be on their feet and moving around (stand, sit, or walk for an extended period of time) and taking a hands-on approach to their work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Bartenders to get it right for our guests and our business each and every time.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 1 year of related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p>

<p>POSITION SUMMARY Organize cleaning chemicals and supplies. Organize supply rack, including pots, pans, serving spoons, utensils, etc. Rotate stock, bringing wares from storage bin or areas into kitchen. Complete cleaning checklists to determine appropriate timelines for cleaning and sanitizing. Collect dirty pans from the cooking line and transport to pot station for cleaning. Clean and maintain sanitation areas and organize cleaning supplies including hanging up mops and brooms. Clean and maintain loading dock areas. Clean ceiling, walls, and vents in dish room. Ensure clean wares are stored appropriately. Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>

<p><b>POSITION SUMMARY </b>Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Transmit information or documents using a computer, mail, or facsimile machine, including proofreading and editing written information to ensure accuracy and completeness. Enter and locate work-related information using computers and/or point of sale systems. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<p><b>POSITION SUMMARY </b>Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food &amp; Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.</p><p>Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>PREFERRED QUALIFICATION Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 3 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>

<p>The Senior DevOps Engineer executes and refines the DevOps strategy and is instrumental in implementing automation and integration across IT Operations, Application Delivery, Development, and Data Warehousing, ensuring alignment with the organization's DevOps methodology. As a senior member of the team, the role also sets technical standards and mentors junior engineers.</p><p><b>Main Activities and Responsibilities:</b></p><ul><li>Design, implement, and maintain scalable CI/CD pipelines using GitHub Actions, following GitOps methodology with ArgoCD to enable reliable and automated Kubernetes deployments.</li><li>Automate infrastructure provisioning and configuration using Terraform, CloudFormation, and Ansible.</li><li>Manage and optimize AWS infrastructure including networking, IAM, EC2, EKS, RDS, MSK, ElastiCache, and Route53, with a strong focus on automation, security, and cost optimization.</li><li>Deploy and operate Kubernetes (Amazon EKS) workloads using Helm, Kustomize, and Karpenter, ensuring consistent configuration and efficient cluster autoscaling across environments.</li><li>Implement and maintain monitoring, logging, and alerting solutions using Prometheus, Grafana, Zabbix, Graylog, and JSM/OpsGenie.</li><li>Support and maintain database and data platform infrastructure (MySQL, PostgreSQL, MongoDB, Redshift), ensuring high availability, performance, monitoring, backup, and disaster recovery.</li><li>Manage edge and application security using Cloudflare and enforce secrets management and IAM governance across environments.</li><li>Investigate production incidents, perform root cause analysis, implement preventive actions, and participate in the on-call escalation rotation to drive continuous service reliability improvements.</li><li>Collaborate with other departments and engineering teams to improve processes, automation, and operational excellence.</li><li>Maintain technical documentation and define and review technical standards for infrastructure and automation.</li><li>Maintain technical documentation and automate operational processes such as backup and disaster recovery.</li></ul><p>Required Skills &amp; Experience:</p><ul><li>5+ years of experience in DevOps, AWS Cloud Engineering, or similar roles.</li><li>Strong experience with CI/CD pipeline design and automation using GitHub Actions, ArgoCD, and GitOps workflows.</li><li>Hands-on experience with AWS services including VPC, IAM, EC2, EKS, RDS, MSK, ElastiCache, and Route53.</li><li>Proficiency with Infrastructure as Code tools such as Terraform, CloudFormation, or Ansible.</li><li>Experience managing and operating Kubernetes clusters (preferably EKS), deploying applications with Helm or Kustomize, and configuring cluster autoscaling with Karpenter.</li><li>Strong understanding of containerization with Docker.</li><li>Proficiency scripting in Bash and/or Python for automation.</li><li>Experience implementing monitoring, logging, and alerting solutions using Prometheus, Grafana, Zabbix, Graylog, or similar platforms.</li><li><br></li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><p><b><br></b></p><p><b>Purpose of Role/Summary:</b> The Senior DevOps Engineer executes and refines the DevOps strategy and is instrumental in implementing automation and integration across IT Operations, Application Delivery, Development, and Data Warehousing, ensuring alignment with the organization's DevOps methodology. As a senior member of the team, the role also sets technical standards and mentors junior engineers.</p><p>Main Activities and Responsibilities:</p><ul><li>Design, implement, and maintain scalable CI/CD pipelines using GitHub Actions, following GitOps methodology with ArgoCD to enable reliable and automated Kubernetes deployments.</li><li>Automate infrastructure provisioning and configuration using Terraform, CloudFormation, and Ansible.</li><li>Manage and optimize AWS infrastructure including networking, IAM, EC2, EKS, RDS, MSK, ElastiCache, and Route53, with a strong focus on automation, security, and cost optimization.</li><li>Deploy and operate Kubernetes (Amazon EKS) workloads using Helm, Kustomize, and Karpenter, ensuring consistent configuration and efficient cluster autoscaling across environments.</li><li>Implement and maintain monitoring, logging, and alerting solutions using Prometheus, Grafana, Zabbix, Graylog, and JSM/OpsGenie.</li><li>Support and maintain database and data platform infrastructure (MySQL, PostgreSQL, MongoDB, Redshift), ensuring high availability, performance, monitoring, backup, and disaster recovery.</li><li>Manage edge and application security using Cloudflare and enforce secrets management and IAM governance across environments.</li><li>Investigate production incidents, perform root cause analysis, implement preventive actions, and participate in the on-call escalation rotation to drive continuous service reliability improvements.</li><li>Collaborate with other departments and engineering teams to improve processes, automation, and operational excellence.</li><li>Maintain technical documentation and define and review technical standards for infrastructure and automation.</li><li>Maintain technical documentation and automate operational processes such as backup and disaster recovery.</li></ul><p>Required Skills &amp; Experience:</p><ul><li>5+ years of experience in DevOps, AWS Cloud Engineering, or similar roles.</li><li>Strong experience with CI/CD pipeline design and automation using GitHub Actions, ArgoCD, and GitOps workflows.</li><li>Hands-on experience with AWS services including VPC, IAM, EC2, EKS, RDS, MSK, ElastiCache, and Route53.</li><li>Proficiency with Infrastructure as Code tools such as Terraform, CloudFormation, or Ansible.</li><li>Experience managing and operating Kubernetes clusters (preferably EKS), deploying applications with Helm or Kustomize, and configuring cluster autoscaling with Karpenter.</li><li>Strong understanding of containerization with Docker.</li><li>Proficiency scripting in Bash and/or Python for automation.</li><li>Experience implementing monitoring, logging, and alerting solutions using Prometheus, Grafana, Zabbix, Graylog, or similar platforms.</li><li>Solid understanding of Linux and networking concepts.</li><li>Familiarity with Windows Server a plus.</li><li>Experience with incident management, troubleshooting production systems, and root cause analysis.</li><li>Experience with databases and data platforms such as PostgreSQL, MySQL, MongoDB, and Redshift.</li><li>Clear written communication and experience working in distributed teams</li></ul>

<p>Assisting Human Resources Department with the daily administration tasks. Maintain confidential filling system for colleague s files, records and documents, and ensure its adherence with the hotel s standards. Maintain confidential filling system for all correspondence, policies, standards, regulations and various matters related to the HR division. Follow up with the HR team on the HR audit administration process to ensure that the department policies and procedures are in line with Movenpick/ People &amp; Culture audit standards. Ticket bookings for colleague s annual vacations. Maintain and update HRMS/Bayan System. Execute and follow up on the purchase requests of the HR Division. Delivery the necessary documents to be signed by the concerned departments. Handle all HR office supplies, maintain an up to date, accurate inventory of the HR storage room. Compose correspondence for the HRD, such as letters, contracts, etc. Handle lockers requests, name tags, ID s, colleague s letters, purchase requisitions, expense reports as necessary when required. Assist and support in the employee s relations matters. Work with the HR team in the logistics of a variety of colleague s events and activities (i.e. departmental outings, fun days, national day celebrations, fund raising events, sustainability/green team activities .etc.). Responsible for the HR communication boards and back area updates screen on a daily basis to ensure it s complying with Accor/ Movenpick standards. Consistently offer professional, friendly and engaging service to the colleague s and leaders. Assist with other Human Resources functions and tasks as required. Follow departmental policies and procedures. Other duties as assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>University/College education in Human Resources, Hotel or related field is preferred. Minimum of 2 years work experience in a busy multi-faceted environment. Computer literate in Microsoft Window applications required. Mature, enthusiastic and energetic with proven abilities to creatively resolve issues. Organized, energetic, creative and professional with strong leadership skills. Able to multi-task and communicate effectively. Able to work in a fast paced environment, inviting and championing change. Able to effectively and positively manage challenging situations. Must be detail oriented, highly organized and self-directed. Able to build effective relationships with peers, Colleagues and suppliers. Team player with strong initiative and self-direction. Senior High School, Hotel School or Tourism Academy.</p>

<p>Upon completion of this assignment, the consultant will have delivered a comprehensive independent final evaluation of the project, including an inception report, draft and final evaluation reports, and a presentation of key findings. The evaluation will provide UN-Habitat, the Adaptation Fund Board, and national partners in Jordan and Lebanon with evidence-based conclusions, lessons learned, and strategic recommendations to inform future climate resilience and water management programming. Work Location Home based Expected duration 4 months (part time)</p><p>UN-Habitat is the United Nations agency for human settlements. It is mandated by the UN General Assembly to promote socially and environmentally sustainable communities, towns and cities with the goal of providing adequate shelter for all. It supports Member States in the development of sustainable cities and human settlements through its normative and operational work at global, regional, national and local levels. By working at all levels and with relevant stakeholders and partners, UN-Habitat contributes to linking policy development and capacity-building activities with a view to promoting cohesive and mutually reinforcing social, economic and environmental policies and programs in human settlements in conformity with international practices and covenants. UN-Habitat also leads and coordinates the monitoring of and reporting on global progress on the implementation of the New Urban Agenda and Sustainable Development Goal (SDG) 11 of making cities and human settlements inclusive, safer, resilient and sustainable. Other global agreements support UN-Habitat s work including the Paris Agreement on Climate Change. The Conference of the Parties (COP) of the UN Framework Convention on Climate Change (UNFCCC) established and launched the Adaptation Fund (AF) in 2007. The fund is to finance concrete adoption projects and programmes in developing countries that are particularly vulnerable to adverse effects of climate change. The fund s projects and activities aim at building national and local adaptation capacities while reaching and engaging with the most vulnerable groups.</p><p><strong>Background:</strong> The project Increasing the Resilience of Displaced Persons and Host Communities to Climate Change-Related Water Challenges in Jordan and Lebanon , funded by the Adaptation Fund with a budget of USD 13,973,509, is led by the United Nations Human Settlements Programme (UN-Habitat) in partnership with ESCWA and UNICEF. As well as national governmental and municipal stakeholders, in addition to several implementing partners in Jordan and Lebanon; United Nations International Children s Emergency Fund (UNICEF), Jordan Hashemite Fund for Human Development (JOHUD), Jordan Hashemite Fund for Badia Development (HFDJB) (BADIA), Permaculture Research Institute (PRI), Yarmouk Water Company (YWC), LDK and Royal Scientific Society (RSS), Management of Resources &amp; Environmental Solutions (MORES) and United Nations Economic and Social Commission for Western Asia (ESCWA). The project addresses the compounded impacts of climate change and the Syrian refugees displacement crisis, focusing on water scarcity, urban resilience, and sustainable development. It promotes innovative water harvesting, wastewater reuse, and municipal planning to strengthen climate resilience among vulnerable communities. The project was launched in October 2021 and ends in October 2026.</p><p><strong>1. Objectives and Expected Accomplishments (outcomes) of the project</strong> The overall objective of the project is to increase the resilience of both displaced persons and host communities in Jordan and Lebanon to climate change-related water challenges, particularly challenges associated with water scarcity, climate-induced pressures, and population growth in vulnerable areas. The project aims to achieve this objective through four expected accomplishments:</p><p>A. Strengthened municipal and institutional capacities to assess, plan, and manage climate-related water risks through the development of climate-responsive territorial planning documents, including urban master plans and associated action or investment plans, in order to support municipal governments to manage urban risks and vulnerabilities in the context of climate change, especially water scarcity challenges, and urban (population) growth, including pressures associated with displacement.</p><p>B. Increased community awareness, ownership, and capacities to operate, maintain, and replicate sustainable water harvesting, supply, and reuse systems, aimed at strengthening the resilience of citizens (DPs and host communities) through improved awareness, and practical capacities to respond to climate change impacts on water resources.</p><p>C. Expanded access to efficient and climate-resilient water supply systems through innovative and replicable non-conventional water harvesting, greywater treatment, and wastewater reuse techniques, aimed at enhancing the adaptive capacity of the water sector by expanding unconventional water harvesting, and climate-resilient water supply and irrigation options appropriate to the local context.</p><p>D. Enhanced knowledge management, learning, and replication to document and share lessons learned and support the development of regional approaches for managing urban climate and water risks, including the development of regional urban risks and vulnerabilities management model in the context of climate change and urban (population) growth.</p><p>*Detailed expected outcomes, outputs, indicators, and targets for each component are presented in the project s Results Framework and will be provided to the evaluation team as part of the evaluation documentation package.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>An advanced university degree in environmental studies, climate change, water resources, sustainable development, or any related field is required. A first-level university degree with additional two years of qualifying experience may be accepted in lieu of the advanced university degree. 7 years of professional experience in evaluation of major projects of multidisciplinary components. is required. Extensive demonstrated experience in monitoring and evaluation with ability to present credible findings derived from evidence and providing conclusions and recommendations supported by evidence of findings is required. The consultant must have access to both Jordan and Lebanon and be able to conduct field visits in both countries is required. Evaluation of climate change adaptation and/or water management projects and social-economic development is desired. Previous experience evaluating Adaptation Fund projects is considered is desired. Technical knowledge of climate change adaptation, especially water management and resilience, is desired. Knowledge and understanding of UN-Habitat mandate and its operations is desired.</p>

<p>We are looking for a Senior Backend Engineer who is passionate about building great products for our customers. You need to be dynamic, collaborative, and curious as we build new experiences, improve existing products, and develop distributed systems powering the Middle East largest travel e-commerce websites.</p><p><b>Responsibilities</b>:</p><ul><li>Design Technical/Integration Architectures, including development, runtime, and operations architectures</li><li>Define scalable solutions using Service Oriented Architecture (SOA) patterns, and microservices automating business process models and cloud-based services.</li><li>Design message and event-driven architectures.</li><li>Lead implementation of large, complex solutions from establishing project requirements and goals to solution "go-live"</li><li>Provide Technical design across multiple projects and clients</li><li>Provide Technology Consulting services covering areas such as Architectural Strategy, Architectural review/audit and Architecture road-map.</li><li>Manages the risks, issues, and dependencies of the scoped solution</li><li>Responsible for roadmaps for integration technologies (current and future).</li><li>Introducing Agile processes to the existing team</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Degree in Computer Science, Engineering or a related subject.</p><p>4+ years of intensive Java backend development and solution architecture. (Java, Spring Boot, API Security, Redis, RabbitMQ, Kafka, Sql and NoSql databases, Docker, Kubernetes, AWS)</p><p>Knowledge in NodeJS is nice to have</p><p>Should be working on Java 8 or Java 11</p><p>Strong experience in hands-on platform delivery and architecture design</p><p>Full understanding of Cloud service, AWS and DevOps tools and CI/CD process</p><p>Strong experience with the full life cycle of Agile software development processes, approaches, delivery and methods with scaling to the Enterprise and release management processes.</p><p>Thought leadership and Technical knowledge combined with delivery experience in some of these areas: Legacy platform migration RESTful APIs and API gateways Microservices based Architecture Cloud deployment (AWS mainly)</p><p>Ability to influence and guide senior stakeholders on technical solutions</p><p>Excellent documentation, presentation and communication skills</p>

<p><b>The Opportunity</b></p><p>Whole industries have been disrupted and transformed in recent years by digital technology. As a Technology Consulting professional, you'll help organizations realize the value they can gain from their technology investments by supporting strategic decision-making, improving operational efficiency, and enabling business transformation.</p><p>As part of EY's Technology Consulting practice, you will work with leading organizations across the public and private sectors, helping clients design, implement, and optimize Oracle solutions that drive business value. You will work on complex transformation programs, collaborate with multidisciplinary teams, and contribute to delivering exceptional client outcomes.</p><p>Working across industries and geographies, you will gain exposure to large-scale transformation initiatives while developing the consulting, leadership, and technical skills needed to thrive in today's rapidly evolving digital landscape.</p><p>Key Responsibilities</p><ul><li>Support the delivery of Oracle transformation projects across various industries.</li><li>Gather and analyze business requirements and support solution design activities.</li><li>Configure Oracle applications and assist with functional and technical implementation tasks.</li><li>Support business process improvement initiatives and recommend leading practices.</li><li>Participate in testing activities, including system integration testing, user acceptance testing, and defect resolution.</li><li>Assist with data migration, cutover planning, and post-go-live support activities.</li><li>Prepare project documentation, status reports, training materials, and knowledge-transfer sessions.</li><li>Collaborate closely with clients, project teams, and other stakeholders to ensure successful project delivery.</li><li>Identify project risks and issues and escalate them appropriately.</li><li>Contribute to proposal development, demonstrations, and business development activities where required.</li><li>Share knowledge and support the development of junior team members.</li><li>Adhere to EY quality standards, methodologies, and risk management requirements.</li></ul><p>What We Look For</p><p>We are looking for highly motivated professionals who combine strong technical knowledge with excellent communication and consulting skills. Successful candidates will demonstrate a passion for technology-enabled transformation, a collaborative mindset, and the ability to deliver high-quality solutions in a fast-paced consulting environment.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Information Technology, Computer Science, Engineering, Business, Finance, Human Resources, or a related discipline.</li><li>Approximately 4-7 years of relevant professional experience in Oracle consulting, implementation, or support projects.</li><li>Experience working with one or more Oracle solution areas, including Oracle ERP Cloud, Oracle HCM Cloud, Oracle SCM Cloud, Oracle EPM Cloud, and Oracle EBS.</li><li>Participation in at least one full-cycle Oracle implementation project.</li><li>Strong understanding of business processes and how they are enabled through Oracle technologies.</li><li>Experience in requirements gathering, solution design, configuration, testing, training, and deployment activities.</li><li>Ability to analyze business requirements and translate them into practical Oracle-based solutions.</li><li>Familiarity with project delivery methodologies and best practices.</li><li>Experience working within consulting firms or large enterprise organizations is preferred.</li><li>Strong stakeholder management and client-facing communication skills.</li><li>Excellent problem-solving and analytical capabilities.</li><li>Fluency in English is required; Arabic is an advantage.</li><li>Oracle certifications are considered a plus.</li></ul>

<p><br></p><p>The opportunity</p><p>As an Account Manager within EY s Client Excellence team, you will play a pivotal role in driving strategic account management across some of EY s most important client relationships. Working closely with Global Client Service Partners (GCSPs), account leadership teams, industry leaders, and service line stakeholders, you will help shape account strategies, identify growth opportunities, strengthen client intelligence, and drive disciplined execution of account priorities. The Account Manager serves as the central point of orchestration across strategic accounts, bringing together insights, stakeholders, and plans to support informed decision-making and sustainable growth. You will play an important role in helping account teams deepen client relationships, coordinate complex initiatives, unlock opportunities, and deliver exceptional client experiences. This opportunity is ideally suited to professionals with experience in account management, client relationship management, business development, consulting, or professional services who enjoy working with senior stakeholders and driving strategic initiatives in a fast-paced environment.</p><p>Your key responsibilities</p><ul><li>Support the development and execution of strategic account plans across priority client accounts.</li><li>Work closely with GCSPs, account leadership teams, and service line stakeholders to drive account priorities and growth objectives.</li><li>Coordinate and facilitate account governance activities, leadership meetings, account reviews, and planning sessions.</li><li>Monitor account performance, client relationship health, pipeline activity, and strategic initiatives.</li><li>Support account teams in identifying and qualifying growth opportunities.</li><li>Gather, analyze, and interpret client, market, and account intelligence to support strategic decision-making.</li><li>Prepare executive-ready presentations, reports, dashboards, and briefing materials.</li><li>Facilitate collaboration across multiple stakeholders, service lines, and geographic teams.</li><li>Track key actions, opportunities, risks, and deliverables to ensure disciplined execution of account priorities.</li><li>Support account planning workshops and strategic growth discussions.</li><li>Help strengthen client engagement through proactive coordination, communication, and relationship management.</li></ul><p>Skills and attributes for success</p><ul><li>Strong commercial acumen and understanding of business growth drivers.</li><li>Experience working with senior stakeholders and managing complex cross-functional initiatives.</li><li>Excellent relationship management and stakeholder engagement skills.</li><li>Strong project management and organizational capabilities.</li><li>Exceptional written, verbal, and presentation skills.</li><li>Strong analytical and problem-solving abilities with the ability to translate data into actionable insights.</li><li>Ability to manage multiple priorities while maintaining a high standard of quality and execution.</li><li>Proactive, self-motivated, and adaptable approach to work.</li><li>Confidence working independently while collaborating across diverse teams.</li><li>Advanced proficiency in Microsoft Excel, PowerPoint, Teams, and other business productivity tools.</li></ul><p>What we look for</p><p>We are looking for highly motivated professionals who combine strong business acumen with exceptional stakeholder management capabilities. The successful candidate will be a collaborative team player who enjoys working with senior leaders, can manage complex operational processes, and is passionate about helping account teams and clients succeed. You will bring a growth mindset, strong attention to detail, and the ability to influence outcomes through relationship building, insights, and effective execution.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>A bachelor s degree in business administration, Finance, Communications, Marketing, or a related discipline.</li><li>3 5 years of experience within account management, business development, client relationship management, consulting, sales operations, markets, or a related field.</li><li>Experience working within a professional services, consulting, or client-facing environment.</li><li>Experience supporting strategic accounts, client portfolios, or business development initiatives.</li><li>Exposure to account planning, stakeholder management, and growth enablement activities.</li><li>Familiarity with CRM platforms, reporting tools, and business intelligence solutions.</li></ul>

<p>Prepare documentation required for inspections and assist during inspection activities.<br>Prepare and maintain all documents related to the Compliance Department (complaints, claims, recalls, Site Master File, SOPs, Annual Product Review reports, etc.).<br>Collect and tabulate data accurately.<br>Perform statistical evaluations.<br>Prepare and review trending reports.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: Bachelor s degree in Pharmacy, Chemistry, or Engineering</p><p>Experience: Fresh graduate</p>

<p>We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what s next to power infinite possibilities for our customers, colleagues and society at large. About the Role: Peer Review and Production Solutions is a growing part of Wiley that supports the editorial management of various scholarly publications, primarily academic journals. You'll join a team of experts in helping editorial offices set priorities and create the workflow necessary for submission growth and timely publication. The Editorial Client Manager leads a team of Editorial Assistants and Managing Editors who provide peer review and editorial office services to at least one client. The Client Manager oversees staff training and development to ensure the highest-quality services are consistently offered to clients based on their particular needs. How you will make an impact: Lead, mentor, and develop staff who are passionate about providing clients with peer review and editorial office management services Act as a self-sufficient employee with an extensive understanding of peer review system capabilities, industry standards, and strong relationship-building skills with project stakeholders. Serve as the primary point of contact for client queries about day-to-day management of editorial services. Ultimately responsible for the day-to-day completion of tasks assigned by clients and overall client satisfaction for each journal/project managed as part of their team. Monitor staff work/time distribution in their client group(s) and identify staffing needs to take to leaders within the Editorial Division. Lead and develop teams who are prepared and trained to provide best practice-based service to clients. Ensure that all employees responsible for task(s) of a given client are fully trained on current protocols, appropriate systems, and best practices. Collect and record institutional knowledge about each client to share with the team as relevant. Improve internal processes, protocols, and best practices for their client group. Identify and address problems with tasks and/or employees to ensure client satisfaction. Collaborate with fellow Client Managers to determine employee availability and work toward efficient staffing solutions and peak project profitability. Show engagement and leadership with the company culture. Continue to learn about and utilise industry-level publishing concepts, bringing new information and ideas to the team and client for discussion. Travel as needed to client meetings and industry conferences.</p><p><strong>Desired Candidate Profile</strong></p><p>Ability to communicate in English, both written and verbal, to a professional standard<br>Ability to lead and motivate a team.<br>Experience with team building, training, and performance management.<br>Experience in directly managing client projects.<br>Experience providing outstanding customer service, managing complex projects with multiple stakeholders, and managing teams of employees in accordance with company policies and culture<br>Ability to prioritise and manage multiple tasks within a time-driven, deadline-based environment.<br>Excellent organisational and time management skills.<br>A Bachelor s degree</p>

<p><br></p><p><b>What you'll be doing</b></p><ul><li>Handle customer interactions across all channels, including Voice, Email, WhatsApp, Live Chat, and Social Media .</li><li>Deliver timely, accurate, and personalized responses aligned with luxury service standards and brand tone of voice.</li><li>Provide a seamless omnichannel experience , ensuring continuity across customer touchpoints.</li><li>Manage and document all customer interactions in Salesforce Service Cloud , with strong focus on First Contact Resolution (FCR) .</li><li>Maintain a professional, empathetic, and solution-oriented approach in all customer engagements.</li><li>Deliver personalized, high-quality service that reflects the values, image, and standards of Chalhoub Group s luxury Maisons.</li><li>Proactively identify and act on sales and assisted-selling opportunities during customer interactions.</li><li>Support revenue-generating initiatives such as Pay-by-Link, product recommendations, and cross-sell opportunities .</li><li>Escalate complex or sensitive cases appropriately while maintaining customer confidence and satisfaction.</li><li>Consistently meet and exceed defined KPIs, including: Quality and customer satisfaction Productivity and adherence Sales contribution Service level targets</li><li>Adhere strictly to internal processes, compliance requirements, and luxury communication guidelines.</li><li>Contribute to continuous improvement by flagging customer pain points and process gaps.</li></ul><p>What you ll need to succeed</p><ul><li>Previous experience in Customer Care or Contact Center environments .</li><li>Experience in luxury retail, fashion, beauty, or e-commerce is highly preferred.</li><li>Proven experience managing end-to-end customer journeys (orders, delivery, returns, refunds).</li><li>Hands-on experience handling customers across multiple digital and voice channels .</li><li>Salesforce Service Cloud (case management)</li><li>Genesys (telephony and omnichannel platform)</li><li>Sprinklr (social media engagement and case handling)</li></ul><p>Core Capabilities</p><ul><li>Strong written and verbal communication aligned with luxury service standards .</li><li>Commercial and sales-oriented mindset .</li><li>High emotional intelligence and strong customer empathy.</li><li>Excellent problem-solving and ownership mentality.</li><li>Strong multitasking and prioritization skills.</li><li>Ability to perform effectively in a fast-paced, KPI-driven environment .</li><li>Digital fluency and openness to AI-enabled tools and automation .</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience in Customer Care or Contact Center environments .</li><li>Experience in luxury retail, fashion, beauty, or e-commerce is highly preferred.</li><li>Proven experience managing end-end customer journeys (orders, delivery, returns, refunds).</li><li>Hands-on experience handling customers across multiple digital and voice channels .</li><li>Salesforce Service Cloud (case management)</li><li>Genesys (telephony and omnichannel platform)</li><li>Sprinklr (social media engagement and case handling)</li><li>Strong written and verbal communication aligned with luxury service standards .</li><li>Commercial and sales-oriented mindset .</li><li>High emotional intelligence and strong customer empathy.</li><li>Excellent problem-solving and ownership mentality.</li><li>Strong multitasking and prioritization skills.</li><li>Ability to perform effectively in a fast-paced, KPI-driven environment .</li><li>Digital fluency and openness to AI-enabled tools and automation .</li></ul>

<p>Organizational / Operational Follow accounting policies and procedures to ensure consistent and controlled work. Perform assigned tasks under supervision and escalate complex issues when needed. Accounts Payable Verify supplier documentation and prepare reconciliations. Manage payments, prepayments, insurance claims, and overdue accounts. Support month-end closing, reporting, and ERP processes. Employee Expenses &amp; Travel Process travel and expense reports, corporate card transactions, and advances. Update employee accounts and coordinate with payroll and HR. Sales &amp; Collections Reconcile cash and credit card collections. Review invoices, credit notes, and deposits. Ensure timely bank reconciliations and provide support for audits. Accounts Receivable Raise and reconcile invoices, credit notes, and debit notes. Follow up on collections and prepare monthly aging and reports. Intercompany Transactions Handle intercompany invoices, reconciliations, and payments. Support intercompany reporting and audits. Treasury &amp; Financial Records Process payments, maintain cash position, and assist with bank reconciliations. Maintain accurate accounting records and prepare reports as needed.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelors degree in Accounting or Business Administration</li><li>Ability to interpret and analyze financial statements</li><li>Good command of English language</li></ul>

<p>About the Role Our Social Media Executive is responsible for managing and growing Four Seasons Hotel Amman's social media presence by creating engaging content, maintaining brand consistency and monitoring performance. You will work closely with the Public Relations &amp; Marketing team to showcase the hotel's exceptional experiences while strengthening our online community and brand awareness.</p><p>What you will do: Manage the hotel's day-to-day presence across all social media platforms in line with Four Seasons Brand Guidelines and visual identity. Plan, create, schedule, and publish engaging social media content that reflects the hotel's luxury positioning and storytelling. Capture and coordinate photography, videography, and behind-the-scenes content to support campaigns and daily content needs. Monitor social media channels, respond to comments and messages when appropriate, and escalate guest concerns to the relevant teams. Track, analyze, and report on social media performance, providing insights and recommendations to optimize engagement and reach. Collaborate closely with internal departments to highlight hotel experiences, seasonal promotions, events, dining concepts, and special initiatives. Coordinate with external creative partners and agencies, when applicable, to maximize campaign effectiveness and exposure. Ensure all content aligns with Four Seasons brand standards, tone of voice, and luxury hospitality positioning. Act as a brand ambassador both online and offline, representing Four Seasons professionally across all interactions. Manage and engage with the hotel's social media communities by responding promptly and professionally to comments and direct messages across all Instagram channels, including the Hotel and Restaurant accounts, ensuring daily monitoring and exceptional guest engagement. Support the management and growth of the hotel's LinkedIn presence by collaborating with the People &amp; Culture team and contributing to employer branding and recruitment-related content initiatives. Create and manage bilingual social media content, with a primary focus on English while ensuring timely and culturally relevant Arabic content for seasonal campaigns, promotions, and guest communications. Respond to guest inquiries and messages in both English and Arabic with professionalism and accuracy. Coordinate and manage the hotel's external content creation agency, including planning and organizing photo and video shoots, developing creative concepts and mood boards, overseeing production on-site, and ensuring all content aligns with Four Seasons brand standards, marketing objectives, and visual identity before publication.</p><p>Schedule &amp; hours: Full-time job. Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</p><p><strong>Desired Candidate Profile</strong></p><p>What you bring: A degree in Marketing, Communications, Digital Media, or a related field. Previous experience managing social media platforms, preferably within hospitality, luxury, lifestyle, or a related industry. Strong understanding of major social media platforms, content trends, and digital marketing best practices. Excellent copywriting and communication skills with strong attention to detail. Experience using social media scheduling, analytics, and reporting tools. Creative mindset with the ability to generate fresh ideas while maintaining brand consistency. Strong organizational skills with the ability to manage multiple projects and meet deadlines in a fast-paced environment. Passion for luxury hospitality, storytelling, and creating memorable digital experiences.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><strong><span>JOB PURPOSE&nbsp;</span></strong></p><br> <br> <p><span>- Monitor and review the monthly closing activities of all entities, including the accounting treatment of gross profit, analysis of production and cost variances, and preparation of summary reports. Highlight any abnormal cases or values. </span></p><br> <p><span>- Prepare the calculation of product gross profit margins across the Group and compare them with last year and other relevant periods, including standard vs. actual cost analysis. </span></p><br> <p><span>- Provide the Group with consolidated cost data for each budgeting and forecasting cycle. </span></p><br> <p><span>- Update monthly reporting templates (Power BI) by extracting raw data from various systems and reports and generating preliminary results. </span></p><br> <p><span>- Develop new report and dashboard models (Power BI) and update existing dashboards as required. </span></p><br> <p><span>- Review PURP solution results monthly to ensure the accuracy of Hikma Group’s financial statements. </span></p><br> <p><span>- Prepare and calculate group-level product costing and profitability and contribute to the consolidation of Hikma Group’s financial results, including monthly analytical reporting.</span></p><br> <br> <p><strong><span>KEY ACCOUNTABILITIES&nbsp;</span></strong></p><br> <br> <ul> <li><span>Monitor, analyze, and review entities’ monthly closing activities, including the accounting treatment of COGS and gross profit. Analyze production and cost variances, underapplied overhead, and coordinate with entities on annual standard overhead rate calculations and other costing-related tasks. </span></li> <li><span>Validate and review the PURP solution results each month-end and submit the finalized outcomes. </span></li> <li><span>Collaborate with planning teams across all sites to compute and maintain consolidated standard cost data for budgeting and forecasting cycles. </span></li> <li><span>Update monthly report templates (Power BI) by extracting raw data from various systems and reports and generate preliminary results. </span></li> <li><span>Design and prepare new Power BI dashboards and report models, and update existing dashboards as needed. </span></li> <li><span>Perform costing audits for entities as required. </span></li> <li><span>Conduct cost and profitability calculations and analysis for Hikma products at group level. </span></li> <li><span>Monthly to check consolidated results up to gross profit including preparation and analytical review. </span></li> <li><span>Prepare consolidated product cost calculations as needed. </span></li> <li><span>Support entities and the IT–SAP team by providing guidance and system support for projects or issues related to SAP – Costing and the FIEX financial control modules. </span></li> <li><span>Perform any additional tasks assigned as part of daily operations.</span></li> </ul> <br> <p><strong><span>QUALIFICATIONS, EXPERIENCE, &amp; SKILLS&nbsp;</span></strong></p><br> <br> <p><strong><span>QUALIFICATIONS</span></strong></p><br> <ul> <li><strong><span>Minimum:</span></strong><span>&nbsp;Bachelor’s degree in Business&nbsp;with&nbsp;concentration in Finance or Accounting related fields.</span></li> <li><strong><span>Preferred:</span></strong><span>&nbsp;Preferably a CMA/CPA holder.</span></li> </ul> <br> <p><strong><span>EXPERIENCE</span></strong></p><br> <ul> <li><strong><span>Minimum:</span></strong><span>&nbsp;2-5&nbsp;years of experience in costing and financial reporting fields, intermediate technical SAP experience for a manufacturing company.</span></li> <li><strong><span>Preferred:&nbsp;</span></strong><span>Experience with Excel Power Query or Power BI or similar system is highly valuated.</span></li> </ul> <br> <p><strong><span>SKILLS</span></strong></p><br> <ul> <li><span>&nbsp;&nbsp;Strong analytical, financial modelling, and reporting skills (Advanced user of Excel).</span></li> <li><span>Ability to develop strategic relationships with business partners and feel comfortable handling large volumes of complex data and presenting findings to senior management</span></li> <li><span>Professional verbal and written communication with an ability to work effectively and cross-functionally with all levels of the organization in both finance and operations.</span></li> <li><span>Ability to digest large quantities of data to build financial and management reports combined with strong attention to detail.</span></li> <li><span>Demonstrated ability to handle sensitive and confidential information.</span></li> </ul> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Background</strong></p><br> <p>UNDP Jordan's Climate and Energy Pillar supports national priorities on climate action, environmental sustainability, natural resource management, resilience, and the transition toward low-carbon and inclusive development. Through its portfolio of climate change, energy, biodiversity, water resources management, circular economy, waste management, disaster risk reduction, and environmental governance initiatives, the Pillar works closely with national institutions, development partners, civil society, and local stakeholders to strengthen institutional capacities, mobilize climate finance, and promote sustainable development in line with national priorities and the Sustainable Development Goals (SDGs).</p><br> <p>The Climate and Energy Pillar manages an integrated portfolio of projects providing technical assistance, policy support, institutional strengthening, knowledge generation, and strategic partnerships across multiple thematic areas, including climate adaptation and mitigation, biodiversity conservation, sustainable land management, renewable energy, water governance, and green growth.</p><br> <p>Jordan is among the world's most water-scarce countries and is increasingly affected by climate change through rising temperatures, prolonged droughts, changing rainfall patterns, and growing pressure on limited water resources. These challenges significantly affect agricultural productivity, rural livelihoods, food security, and sustainable management of natural resources.</p><br> <p>The Building Resilience to Cope with Climate Change in Jordan through Improving Water Use Efficiency in the Agriculture Sector (BRCCJ) Project is a seven-year initiative implemented in the Dead Sea Basin across Karak, Madaba, Tafileh, and Ma'an Governorates. The project is jointly implemented by UNDP, FAO, the Ministry of Environment, the Ministry of Agriculture, and the Ministry of Water and Irrigation to enhance climate resilience through improved water management, sustainable agricultural practices, and strengthened institutional capacities.</p><br> <p>UNDP Jordan seeks to recruit a Project Officer to support the effective implementation and day-to-day coordination of project activities. Under the overall supervision of the Programme Analyst, the Project Officer will contribute to the timely delivery of project outputs by coordinating implementation activities with the Project Management Unit (PMU), implementing partners, consultants, contractors, and relevant stakeholders, while ensuring compliance with approved workplans, donor requirements, and applicable UNDP rules, regulations, policies, and procedures.</p><br> <p>The Project Officer will work closely with the PMU and implementing partners to facilitate implementation, monitor progress, support reporting, coordinate project activities, and contribute to achieving the project's intended outcomes.</p><br> <p><strong>Duties and Responsibilities</strong></p><br> <p>The Project Officer will support the effective implementation of project activities under the overall guidance of the Programme Analyst by performing the following functions:</p><br> <ul> <li>Support implementation of project results.&nbsp;</li> <li>Support project reporting, monitoring, and evaluation.&nbsp;</li> <li>Facilitate partnerships and coordination with internal and external stakeholders.&nbsp;</li> <li>Contribute to knowledge management and learning.&nbsp;</li> <li>Perform other project-related duties as assigned by the supervisor.</li> </ul> <ol> <li><strong><u>Support Implementation of Project Results:</u></strong></li> </ol> <p>The Project Officer will:</p><br> <ul> <li>Coordinate and support the day-to-day implementation of project activities in accordance with approved workplans, project documents, budgets, and implementation schedules.&nbsp;</li> <li>Coordinate closely with the Project Management Unit (PMU), FAO, the Ministry of Water and Irrigation, the Ministry of Agriculture, the Ministry of Environment, and other implementing partners to ensure timely implementation of project activities.&nbsp;</li> <li>Monitor implementation progress against approved outputs, milestones, and quality standards, identifying implementation issues and proposing corrective actions where appropriate.&nbsp;</li> <li>Support implementation of project activities in compliance with UNDP policies, procedures, financial regulations, procurement requirements, and donor agreements.&nbsp;</li> <li>Support preparation of annual and quarterly workplans, procurement plans, implementation schedules, and activity plans.&nbsp;</li> <li>Contribute to preparation of Terms of Reference, technical specifications, procurement documentation, and other implementation documents required for project delivery.&nbsp;</li> <li>Monitor implementation of consultancy assignments and service contracts by reviewing deliverables, monitoring progress, and providing technical feedback in coordination with the Programme Analyst.&nbsp;</li> <li>Provide day-to-day technical guidance and coordination to project consultants, contractors, interns, and service providers assigned to project activities, ensuring timely completion of agreed deliverables.&nbsp;</li> <li>Facilitate coordination among implementing partners to ensure effective implementation and alignment of project interventions.&nbsp;</li> <li>Monitor implementation of project expenditures against approved workplans and budgets and contribute to financial planning and reporting in accordance with UNDP financial procedures.&nbsp;</li> <li>Support preparation of financial forecasts, budget revisions, expenditure monitoring, and funding requests as required.&nbsp;</li> <li>Maintain accurate project documentation and records in accordance with UNDP corporate requirements.&nbsp;</li> <li>Contribute to preparation for project reviews, audits, monitoring missions, and evaluation exercises by ensuring timely availability of supporting documentation and required information.&nbsp;</li> <li>Participate in project meetings, technical working groups, steering committee meetings, donor meetings, and coordination forums as requested.&nbsp;</li> <li>Support implementation of results-based management approaches throughout project implementation.&nbsp;</li> </ul> <p><strong><u>2. Support Reporting, Monitoring and Evaluation:</u></strong></p><br> <p>The Project Officer will contribute to effective project monitoring, reporting, and adaptive management by:</p><br> <ul> <li>Monitor implementation progress against approved workplans, outputs, indicators, and implementation schedules, and identify issues requiring timely follow-up.&nbsp;</li> <li>Support the implementation of monitoring and evaluation activities in accordance with project documents, donor requirements, and UNDP corporate policies and procedures.&nbsp;</li> <li>Monitor project implementation risks, maintain the project risk log, and promptly escalate emerging risks and issues to the Programme Analyst and the Project Management Unit (PMU) for appropriate action.&nbsp;</li> <li>Contribute to the preparation of periodic project progress reports, including updates on implementation progress, expenditures, risks, issues, lessons learned, and achievement of project outputs.&nbsp;</li> <li>Support the timely preparation and submission of technical, operational, and donor reports, ensuring the accuracy and completeness of project information.&nbsp;</li> <li>Compile, analyze, and maintain project implementation data to facilitate evidence-based planning, reporting, and decision-making.&nbsp;</li> <li>Support monitoring of project expenditures and implementation progress to ensure consistency with approved workplans and budgets.&nbsp;</li> <li>Prepare presentations, briefing notes, technical summaries, and background documentation for project meetings, donor consultations, steering committee meetings, missions, and other coordination forums, as required.&nbsp;</li> <li>Coordinate and participate in field missions to monitor project implementation, verify progress, collect technical information, engage with beneficiaries and local stakeholders, and document implementation results.&nbsp;</li> <li>Support project evaluations, reviews, audits, monitoring missions, and quality assurance exercises by coordinating the collection of supporting documentation and responding to information requests.&nbsp;</li> <li>Contribute to identifying implementation challenges and recommend practical solutions to improve project delivery, efficiency, and achievement of results.&nbsp;</li> </ul> <p><strong><u>3. Liaison Partnerships, Liaison and Coordination:</u></strong></p><br> <p>The Project Officer will facilitate effective collaboration with project stakeholders by:</p><br> <ul> <li>Maintain effective working relationships with government counterparts, implementing partners, development partners, civil society organizations, academic institutions, and private sector stakeholders involved in project implementation.&nbsp;</li> <li>Coordinate regularly with the Project Management Unit (PMU), FAO, the Ministry of Agriculture, the Ministry of Water and Irrigation, the Ministry of Environment, and other implementing partners to facilitate the timely implementation of project activities.&nbsp;</li> <li>Support coordination among project partners to ensure effective communication, complementarity of interventions, and alignment with approved project objectives.&nbsp;</li> <li>Facilitate the organization of coordination meetings, technical workshops, consultations, steering committee meetings, and stakeholder engagement events.&nbsp;</li> <li>Support implementation of project communication, outreach, and stakeholder engagement activities in collaboration with project partners.&nbsp;</li> <li>Contribute to maintaining effective collaboration with donor partners by supporting the preparation of technical information, progress updates, and briefing materials, as required.&nbsp;</li> <li>Support coordination with other UNDP programmes and projects to promote synergies, knowledge sharing, and integrated implementation across the Climate and Energy portfolio.&nbsp;</li> <li>Facilitate communication and information exchange among implementing partners and stakeholders to support timely decision-making and efficient implementation.&nbsp;</li> <li>Participate in technical meetings, conferences, working groups, and coordination forums related to the project, as requested by the supervisor.&nbsp;</li> <li>Support the identification of opportunities to strengthen partnerships and enhance collaboration in support of project implementation and sustainability.&nbsp;</li> </ul> <p><strong><u>4. Knowledge Management and Learning:</u></strong></p><br> <p>The Project Officer will contribute to knowledge management and organizational learning by:</p><br> <ul> <li>Support documentation of project experiences, good practices, innovations, and lessons learned throughout project implementation.&nbsp;</li> <li>Contribute to the preparation of knowledge products, technical briefs, success stories, communication materials, and case studies highlighting project achievements and results.&nbsp;</li> <li>Facilitate the collection, organization, and dissemination of project knowledge and technical information to relevant stakeholders.&nbsp;</li> <li>Contribute to strengthening institutional knowledge by maintaining organized project records, technical documentation, and implementation information.&nbsp;</li> <li>Support the implementation of knowledge-sharing events, workshops, learning sessions, and capacity development activities for project partners and beneficiaries.&nbsp;</li> <li>Contribute to corporate knowledge networks, communities of practice, and internal knowledge-sharing initiatives, where relevant.&nbsp;</li> <li>Support implementation of project visibility activities in accordance with UNDP, donor, and Government visibility and communication requirements.&nbsp;</li> <li> <p>Promote continuous learning by identifying opportunities to improve project implementation based on monitoring findings, evaluations, and stakeholder feedback.&nbsp;</p><br> </li> </ul> <p><strong><u>5. Any Other Duties</u></strong></p><br> <p>The Project Officer will:</p><br> <ul> <li>Contribute to the preparation of concept notes, technical inputs, and background information to support resource mobilization initiatives within the Climate and Energy Pillar, as requested.&nbsp;</li> <li>Participate in technical meetings, consultations, workshops, and missions relevant to the Climate and Energy portfolio, as assigned by the supervisor.&nbsp;</li> <li>Perform other project-related duties that are consistent with the level and scope of the position and reasonably assigned by the Programme Analyst.</li> </ul> <p><strong>Institutional Arrangement:</strong></p><br> <p>The Project Officer will be based at the UNDP Jordan Country Office in Amman and will report directly to the Programme Analyst.</p><br> <p>Under the overall supervision of the Programme Analyst, the incumbent will support the implementation and coordination of project activities in close collaboration with the Project Management Unit (PMU), implementing partners, consultants, contractors, and relevant stakeholders.</p><br> <p>The Project Officer will provide day-to-day technical coordination and guidance to project consultants, contractors, interns, and service providers assigned to project activities, including monitoring workplans, reviewing technical deliverables, facilitating coordination, and reporting implementation progress to the supervisor. The incumbent does not exercise formal supervisory authority over UNDP personnel.</p><br> <p>The incumbent will work collaboratively with relevant programme, operations, procurement, finance, and monitoring teams within UNDP to facilitate effective project implementation and ensure compliance with applicable UNDP policies, procedures, and quality standards.</p><br> <p><strong>Competencies</strong></p><br> <i><strong>Core</strong></i> <br> <strong>Achieve Results:</strong> LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in doing work <br> <strong>Think Innovatively:</strong> LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking <br> <strong>Learn Continuously:</strong> LEVEL 2: Go outside comfort zone, learn from others and support their learning <br> <strong>Adapt with Agility:</strong> LEVEL 2: Adapt processes/approaches to new situations, involve others in change process <br> <strong>Act with Determination:&nbsp;</strong> LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously <br> <strong>Engage and Partner:</strong> LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships <br> <strong>Enable Diversity and Inclusion:</strong> LEVEL 2: Facilitate conversations to bridge differences, considers in decision making&nbsp; <br> <p><i><strong>People Management:</strong></i></p><br> <p>The Project Officer will provide day-to-day technical guidance, coordination, and supervision to project personnel, consultants, and service providers assigned to the project, in liaison with the&nbsp;Programme Analyst. The incumbent will oversee the quality and timely delivery of assigned work, monitor performance of project personnel under their responsibility, and ensure effective coordination among project team members and implementing partners.</p><br> <p>Where applicable, the Project Officer supervises project personnel, consultants, interns, and service providers assigned to the project by providing technical guidance, monitoring work plans, reviewing deliverables, supporting performance management, and ensuring effective coordination in liaison with the&nbsp;Programme Analyst.</p><br> <p><i><strong>Cross-Functional &amp; Technical Competences&nbsp;</strong></i></p><br> <i><strong>Thematic Area</strong></i> <i><strong>Name</strong></i> <i><strong>Definition</strong></i> <br> <strong>Business Management</strong> Project Management <p>Ability to plan, organize, prioritize and control resources, procedures and protocols to achieve specific goals.</p><br> <br> <strong>Business Management</strong> Partnerships Management Build and maintain partnerships with wide networks of stakeholders, Governments, civil society and private sector partners, experts and others in line with UNDP strategy and policies. <br> <strong>Business Management</strong> Results-based Management Ability to manage the implementation of strategies, programmes, and projects with a focus at improved performance and demonstrable results. Knowledge and understanding of relevant theories, concepts, methodologies, instruments, and tools. <br> <strong>Business Management</strong> Operations Management Ability to effectively plan, organise and oversee different parts of corporate operations, simultaneously and in an integrated way, in order to convert the organisation’s assets into the best results in the most efficient way. Knowledge of relevant concepts and mechanisms. <br> <strong>Business Management</strong> Working with Evidence and Data Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions and supporting decision-making. <br> <strong>Business Management</strong> Communication Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. Ability to manage communications internally and externally, through media, social media and other appropriate channels. <br> <strong>Planet</strong> Nature, Climate and Energy Green Economy: Green economy and green growth <br> <strong>Planet</strong> Nature, Climate and Energy <p>Water resources management, water efficiency</p><br> <br> <strong>Planet</strong> Nature, Climate and Energy Climate change Mitigation: concepts and application <br> <p><strong>Required Skills and Experience</strong></p><br> <strong>Min. Education requirements</strong> <p>Advanced university degree (Master’s degree or equivalent) in Civil Engineering, Water Resources Management, Environmental Management, or any other related field is required.</p><br> <p>Or</p><br> <p>A first-level university degree (bachelor’s degree) in the areas mentioned above in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced degree.</p><br> <br> <strong>Min. years of relevant work experienc</strong> </div>