وظائف وكيل مدرسة - الرياض السعودية

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>SECONDARY TEACHERS NEEDED IN SAUDI ARABIA. Male or Female Location: Jeddah School Type: IB World Start Date: August 2026 Positions Available: Middle and High School English Gender: Female / Gender Segregated School Working at this school will be appealing because it offers a dynamic, international environment where educators are part of a diverse and collaborative community focused on academic excellence and student growth. As an IB continuum school, it provides the opportunity to teach globally recognized programmes while benefiting from ongoing professional development, mentoring, and training that help teachers grow in their careers. The school also promotes a supportive culture with a strong sense of purpose, encouraging innovation, teamwork, and meaningful impact in students’ lives. This fully authorised IB World School is seeking teachers for the next academic year requiring applicants to have a matching degree for the sector / subject in which they will work with at least 2 years of experience, preferably with an IB background, although professional development will be offered to those who are open to the philosophy of the program. Salary: Starting from SAR10000 per month / tax free Accommodation: Single occupancy apartment in a compound with great amenities Utilities: Allowance given Travel: Annual flights and daily transport to and from work Insurance: Medical Living in Jeddah is an adventure full of energy and contrast, where the sparkling Red Sea meets a lively, cosmopolitan city rich in culture and history. With its stunning waterfront, world-class dining, growing arts scene, and warm, welcoming community, Jeddah offers a vibrant lifestyle alongside exciting career opportunities—plus the chance to explore nearby deserts, dive among coral reefs, and experience the heart of Saudi Arabia’s rapid transformation.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 2+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>We are seeking a professional and customer-focused Reservation Agent to join our dynamic team in Madinah, Saudi Arabia. As a Reservation Agent, you will serve as the first point of contact for our guests, delivering exceptional service and ensuring a seamless booking experience. Your enthusiasm, attention to detail, and commitment to guest satisfaction will be instrumental in driving our business success while building lasting relationships with our clientele.</p><br><ul><li>Respond promptly and professionally to all room reservation inquiries via phone, email, and other communication channels with a friendly and helpful demeanor</li><li>Efficiently process accommodations bookings for diverse market segments, including leisure travelers, business clients, and group reservations</li><li>Accurately input and maintain all reservation information in our Property Management System while ensuring data integrity</li><li>Strategically upsell room types and complementary services to maximize revenue while genuinely addressing guest needs and preferences</li><li>Provide comprehensive information about our property, amenities, facilities, and local attractions in Madinah to enhance the guest experience</li><li>Collaborate seamlessly with front office, housekeeping, and other departments to ensure all guest requests and special requirements are fulfilled</li><li>Handle reservation modifications, cancellations, and special requests with a customer-centric approach and empathetic communication</li><li>Maintain current knowledge of room availability, pricing structures, promotional offers, and seasonal packages</li><li>Resolve guest concerns and complaints in a timely, professional, and solution-oriented manner</li><li>Contribute proactively to the continuous improvement of reservation processes and overall guest experience through feedback and innovative suggestions</li><li>Manage multiple tasks efficiently in a fast-paced environment while maintaining composure and organizational excellence</li></ul><br>Qualifications<br><br><ul><li>Excellent command of English with clear verbal and written communication skills</li><li>Professional telephone etiquette and strong interpersonal abilities</li><li>Proficiency with Property Management Systems (such as Opera) and Microsoft Office applications</li><li>Detail-oriented mindset with the ability to multitask effectively in a dynamic environment</li><li>Strong problem-solving capabilities and ability to make sound decisions independently</li><li>Flexible availability to work various shifts, including weekends and holidays as required</li><li>Customer-focused attitude with a genuine passion for delivering exceptional service</li><li>Proven ability to work collaboratively and supportively within a team environment</li><li>Strong organizational skills, time management abilities, and meticulous attention to detail</li><li>Knowledge of local Madinah attractions and cultural awareness is advantageous</li><li>Proficiency in additional languages beyond English is preferred</li><li>Demonstrated conflict resolution and guest service recovery experience</li><li>Ability to handle high call volumes and maintain composure under pressure</li></ul><br>Additional Information<br><br><p><br>Prior experience working with Opera or a related system<br>Strong interpersonal and problem solving abilities<br>Fluency in English, additional languages are a plus</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<div dir="rtl"><h3 >نبذة عن الوظيفة</h3> <p >تبحث مدرسة نسائم الفرح الأهلية عن <strong >معلم/ة ابتدائي لمادتي العلوم والرياضيات</strong> للانضمام إلى فريقها التعليمي في <strong >شرورة، نجران</strong>. يتولى شاغل هذه الوظيفة، بنظام <strong >الدوام الكامل</strong>، مسؤولية أساسية في تخطيط وتحضير وتدريس وتوجيه طلاب المرحلة الابتدائية في مادتي العلوم والرياضيات، بما يساهم في بناء أساس تعليمي قوي لديهم.</p> <h3 >المهام والمسؤوليات الرئيسية</h3> <ul > <li >تحضير الدروس الخاصة بالعلوم والرياضيات بما يتوافق مع المناهج المعتمدة والرؤية الأكاديمية للمدرسة.</li> <li >تدريس طلاب المرحلة الابتدائية وتيسير المناقشات الصفية الفعالة.</li> <li >تقديم الواجبات المنزلية للطلاب وإدارة سلوكهم داخل الصف لضمان بيئة تعليمية إيجابية.</li> <li >تحديد أهداف تعليمية واضحة للطلاب وتعميمها عليهم.</li> <li >إعداد الاختبارات والواجبات وإدارتها وتصحيحها لتقييم التقدم الأكاديمي للطلاب.</li> <li >تقديم المشورة والتوجيه للطلاب وأولياء أمورهم بهدف تحسين الأداء الأكاديمي والسلوكي.</li> <li >تحديد الطلاب الذين يحتاجون إلى دعم إضافي وتطوير استراتيجيات لتلبية احتياجاتهم التعليمية.</li> <li >تسجيل الحضور والدرجات وتقييم الأداء الفردي للتلاميذ، وإعداد التقارير اللازمة بذلك.</li> <li >حضور اجتماعات الموظفين والتنسيق المستمر مع الزملاء المدرسين والمسؤولين ومساعدي المدرسين.</li> </ul> <h3 >المؤهلات والخبرات المطلوبة</h3> <ul > <li >خبرة عملية تتراوح بين <strong >سنتين وخمس سنوات</strong> في تدريس مادتي العلوم والرياضيات للمرحلة الابتدائية.</li> </ul> <h3 >بيئة العمل</h3> <p >تتوفر هذه الوظيفة بنظام <strong >الدوام الكامل</strong> في مدينة <strong >شرورة</strong> التابعة لمنطقة <strong >نجران</strong>.</p> <h3 >عن مدرسة نسائم الفرح الأهلية</h3> <p >مدرسة نسائم الفرح الأهلية هي مؤسسة تعليمية خاصة تقع في مدينة شرورة بمنطقة نجران، وتكرس جهودها لتقديم تعليم متميز للمرحلة الابتدائية. تهدف المدرسة إلى توفير بيئة تعليمية محفزة تدعم النمو الأكاديمي والشخصي للطلاب.</p> <h3 >معلومات إضافية</h3> <p >الراتب لهذه الوظيفة <strong >غير معلن</strong>. تدعو مدرسة نسائم الفرح الأهلية المرشحين الذين يستوفون المتطلبات المذكورة أعلاه إلى تقديم طلباتهم للانضمام إلى فريقها التعليمي.</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Soon to be one of the region’s foremost luxury beachside destinations, The Red Sea will comprise of the idyllic natural islands and lagoons across 200 kms of coastline along the western coast of the Kingdom of Saudi Arabia, between the cities of Umluj and Al Wajh. The new Four Seasons Resort will be located on Shura Island, the hub of the development and home to a yacht marina, leisure and lifestyle facilities, retail offerings, 18-hole golf course and more. The Red Sea destination is being built with sustainable practices and tourism at its core, with the masterplan being informed by an impressive marine spatial planning simulation to model the environmental impact of development and operations to minimize over-tourism while providing guests with an exceptional travel and lifestyle experience. The destination will also rely on renewable energy and will only develop a small portion of the islands with expansive dedicated conservation zones. The new Four Seasons Resort will offer approximately 149 rooms and suites, all with uninterrupted views over white sand beaches and crystal-clear waters. The property will also feature six restaurant and lounge outlets, meeting and events spaces, a marine discovery centre, Kids for All Seasons space and much more. Whether looking for rest and relaxation or sport and water activities, there will be something for everyone, including a full-service spa with a hammam, tennis courts, three outdoor pools with cabanas, and two separate beaches for families and adults perfect for soaking in the sun or diving down to explore the coral reefs.<br><br><b>The Role of the Core Agent:</b><br><p>As a <b>Core Agent</b> at Four Seasons Red Sea, you will be the key connection between our guests and the hotel’s services, ensuring that every interaction is handled with care, professionalism, and efficiency. Whether managing guest inquiries, coordinating reservations, or assisting with service requests, your role is central to creating a seamless and memorable experience.</p><br><br><p>By anticipating guest needs and delivering thoughtful, personalized service, you help uphold the Four Seasons reputation for excellence — turning ordinary moments into extraordinary memories.</p><br><br><br><b>Knowledge and Skills</b><ul><li><p>Proficiency in written, spoken, and reading <b>English and Arabic</b>.</p><br><br></li><li><p>Previous <b>hotel or call center experience</b> preferred.</p><br><br></li><li><p>Strong <b>communication and multitasking skills</b>.</p><br><br></li><li><p>Familiarity with hotel systems and reservations software is an advantage.</p><br><br></li><li><p><b>Locals only</b>, as per Saudi Labor Law.</p><br><br></li></ul><br><b>What to Expect</b><ul><li><p>Competitive basic salary.</p><br><br></li><li><p>Competitive live-out allowance.</p><br><br></li><li><p>Travel allowance, if applicable.</p><br><br></li><li><p>30 days of annual vacation.</p><br><br></li><li><p>10 public holidays per year.</p><br><br></li><li><p>Complimentary employee meals.</p><br><br></li><li><p>Medical insurance.</p><br><br></li><li><p>Life insurance.</p><br><br></li><li><p>Employee Assistance Program.</p><br><br></li><li><p>Worldwide complimentary room nights at Four Seasons hotels.</p><br><br></li><li><p>Laundry/dry cleaning services for work attire.</p><br><br></li><li><p>Opportunities for growth and development.</p><br><br></li></ul><br><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>The FAENA Movement</strong> is a journey of art, culture, and community. Rooted in the soulful traditions of the South and elevated by imaginative design, our culture celebrates authentic hospitality and transformative experiences. We create spaces where dreams are brought to life—through bold ideas, meaningful collaboration, and a deep sense of purpose.<br>As we continue our expansion into the Kingdom of Saudi Arabia, <strong>FAENA The Red Sea</strong> will mark a new chapter—visionary in spirit, exceptional in execution. We’re building more than a hotel; we’re shaping a world of beauty, wonder, and connection. If you’re driven by creativity, excellence, and a desire to be part of something extraordinary, we invite you to help bring this vision to life.</p><br><br>Job Description<br><br><p><strong>JOB OVERVIEW&nbsp;</strong></p><br><p>The&nbsp;Guest&nbsp;Experience&nbsp;Agent - Telephone&nbsp;manages all incoming and outgoing telephone calls, directing them efficiently to the correct departments or guests. The role ensures clear, professional communication,&nbsp;assists&nbsp;guests with inquiries, and supports internal communication to&nbsp;maintain&nbsp;smooth hotel operations.&nbsp;</p><br><p><strong>DUTIES AND RESPONSIBILITIES&nbsp;</strong></p><br><ul><li><p>Answer and handle all incoming and outgoing telephone calls promptly and professionally&nbsp;</p><br></li></ul><ul><li><p>Transfer calls to the&nbsp;appropriate departments, guests, or staff efficiently&nbsp;</p><br></li></ul><ul><li><p>Provide&nbsp;accurate&nbsp;information and&nbsp;assistance&nbsp;to guests and callers&nbsp;</p><br></li></ul><ul><li><p>Operate and monitor the hotel’s PBX/switchboard system at all times&nbsp;</p><br></li></ul><ul><li><p>Handle wake-up calls, message taking, and call&nbsp;forwarding&nbsp;requests&nbsp;</p><br></li></ul><ul><li><p>Maintain clear and courteous communication standards in all interactions&nbsp;</p><br></li></ul><ul><li><p>Record and relay messages accurately to guests and departments&nbsp;</p><br></li></ul><ul><li><p>Assist&nbsp;with emergency communication procedures when&nbsp;required&nbsp;</p><br></li></ul><ul><li><p>Update and&nbsp;maintain&nbsp;call logs and communication records&nbsp;</p><br></li></ul><ul><li><p>Support internal communication between hotel departments&nbsp;</p><br></li></ul><ul><li><p>Ensure guest privacy and confidentiality of all information&nbsp;</p><br></li></ul><ul><li><p>Report any system faults or communication issues to the IT department&nbsp;</p><br></li></ul><ul><li><p>Assist&nbsp;guests with basic inquiries about hotel services and facilities&nbsp;</p><br></li></ul><ul><li><p>Follow hotel communication protocols and standard operating procedures&nbsp;</p><br></li></ul><ul><li><p>Ensure smooth and uninterrupted telephone service operations&nbsp;</p><br></li></ul><ul><li><p>Maintain professionalism and calmness during high-volume or emergency situations&nbsp;</p><br></li></ul><br>Qualifications<br><br><p><strong>QUALIFICATIONS DESIRED&nbsp;</strong></p><br><ul><li><p>High school diploma or equivalent; diploma in hospitality or communications is an advantage&nbsp;</p><br></li></ul><ul><li><p>1–3 years of experience in a PBX, call center, front office, or customer service role (preferably in hospitality)&nbsp;</p><br></li></ul><ul><li><p>Basic understanding of telephone switchboard/PBX systems and call handling procedures&nbsp;</p><br></li></ul><ul><li><p>Familiarity with hotel operations and guest service standards is an advantage&nbsp;</p><br></li></ul><ul><li><p>Basic computer literacy and ability to use communication systems and software&nbsp;</p><br></li></ul><ul><li><p>Proficiency&nbsp;in Microsoft Office applications is an advantage&nbsp;</p><br></li></ul><br>Additional Information<br><br><p><strong>SKILLS&nbsp;</strong></p><br><ul><li><p>Excellent verbal communication and telephone etiquette&nbsp;</p><br></li></ul><ul><li><p>Strong customer service and guest interaction skills&nbsp;</p><br></li></ul><ul><li><p>Ability to handle multiple calls and tasks efficiently&nbsp;</p><br></li></ul><ul><li><p>Good listening skills and attention to detail&nbsp;</p><br></li></ul><ul><li><p>Calm and professional behavior under pressure&nbsp;</p><br></li></ul><ul><li><p>Strong organizational and time management skills&nbsp;</p><br></li></ul><ul><li><p>Ability to respond quickly and accurately to requests&nbsp;</p><br></li></ul><ul><li><p>Basic problem-solving and information handling skills&nbsp;</p><br></li></ul><ul><li><p>Teamwork and coordination with different departments&nbsp;</p><br></li></ul><ul><li><p>Ability to&nbsp;maintain&nbsp;confidentiality and professionalism&nbsp;</p><br></li></ul><ul><li><p>Clear and polite communication in English (additional&nbsp;languages are an advantage)&nbsp;</p><br></li></ul><ul><li><p>Reliability, punctuality, and strong work discipline&nbsp;</p><br></li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Saudi Arabia </div> </div> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Welcome to <strong>SLS The Red Sea</strong>, where bold creativity and unapologetic luxury come to life.</p><br><p>Part of Ennismore’s globally celebrated lifestyle portfolio, SLS Hotels are known for redefining hospitality through striking design, elevated service, and magnetic social energy. Now open on the Red Sea coast, SLS The Red Sea stands as one of Saudi Arabia’s most exciting lifestyle destinations.</p><br><p>The resort features 150 impeccably designed keys, five dynamic Food &amp; Beverage venues, and a luxurious spa sanctuary, offering guests a seamless blend of indulgence, entertainment, and escape. From vibrant dining experiences to moments of pure relaxation, every detail is crafted to surprise, inspire, and connect.</p><br><p>More than a hotel, SLS The Red Sea is a living stage—a place where creativity thrives, individuality is celebrated, and bold ideas are encouraged. As the journey continues beyond opening, we are building a passionate team to shape the future of this iconic destination. If you’re driven by excellence, energized by lifestyle hospitality, and ready to be part of something extraordinary, this is where your story continues.</p><br><br>Job Description<br><br><p>At <strong>SLS The Red Sea</strong>, every interaction is an opportunity to create a memorable guest experience. As a <strong>Guest Service Centre Agent</strong>, you will be a central point of connection between our guests and the hotel — delivering warm, confident, and seamless communication while ensuring every request is handled with care, efficiency, and the distinctive personality of SLS.</p><br><p>From assisting with guest inquiries and coordinating service requests to providing hotel information and supporting communication across departments, you will play an essential role in making the guest journey effortless. With attention to detail, strong communication, and a genuine passion for hospitality, you will ensure every interaction reflects the bold, elevated, and service-driven spirit of <strong>SLS The Red Sea</strong>.</p><br><p>Key Responsibilities</p><br><ul><li>Handle internal and external guest communications promptly and professionally, maintaining a warm and engaging SLS tone.</li><li>Serve as a central point of contact for guest inquiries, requests, and service needs throughout their stay.</li><li>Provide clear and accurate information about hotel facilities, dining, spa, activities, promotions, services, and local attractions.</li><li>Coordinate guest requests with relevant departments, including Housekeeping, Engineering, Room Service, Front Office, and other operational teams.</li><li>Log, track, and follow up on guest requests to ensure timely completion and a seamless guest experience.</li><li>Handle guest feedback and concerns professionally, taking appropriate action and escalating matters when required.</li><li>Manage wake-up call requests accurately and follow established procedures for unanswered calls.</li><li>Transfer calls and communications accurately to the appropriate departments, guest rooms, or colleagues when required.</li><li>Support Front Office operations during night hours, including assisting with room availability and booking inquiries when required.</li><li>Respond calmly and efficiently to emergency communications and follow established hotel emergency procedures.</li><li>Maintain strict confidentiality and security when handling guest information and sensitive operational matters.</li><li>Accurately record guest messages, requests, service notes, and relevant information in <strong>Opera PMS</strong> and other designated hotel systems.</li><li>Review and maintain accurate guest information in hotel systems in accordance with established procedures.</li><li>Monitor communication systems and promptly report any technical issues to the Supervisor or Engineering team.</li><li>Maintain accurate daily logs and operational reports relating to guest requests, communications, and service performance.</li><li>Stay updated on daily arrivals, in-house VIPs, special occasions, events, hotel activities, and relevant operational information.</li><li>Promote appropriate hotel services and experiences based on guest needs and preferences.</li><li>Maintain a professional and organized Guest Service Centre environment and ensure all equipment is ready for operation.</li><li>Follow departmental SOPs, service standards, training guidelines, handovers, and communication procedures.</li><li>Support the onboarding and cross-training of new colleagues when required.</li><li>Participate in departmental briefings, meetings, training, and continuous development activities.</li><li>Support additional Guest Service Centre, Front Office, and administrative duties as required by the Supervisor or Management team.</li></ul><br>Qualifications<br><br><ul><li>High School Diploma or higher; a qualification in Hospitality, Guest Services, or a related field is preferred.</li><li>Minimum 1–2 years of experience in Guest Services, Front Office, Call Centre, PBX, or a similar guest-facing role, preferably within a luxury or lifestyle hotel.</li><li>Excellent command of spoken and written English is essential, with a clear, confident, and professional telephone manner.</li><li>Proficiency in Microsoft Office and Opera PMS; experience with hotel communication or guest request management systems is an advantage.</li><li>Strong guest service, communication, and interpersonal skills with a warm and professional approach.</li><li>Ability to multitask, prioritize, and respond efficiently in a fast-paced environment.</li><li>Excellent attention to detail with a strong commitment to guest privacy and confidentiality.</li><li>Strong coordination and follow-up skills, with the ability to communicate effectively across hotel departments.</li><li>Proactive, flexible, and composed under pressure, with a genuine passion for delivering exceptional guest experiences.</li><li>Comfortable working effectively within a diverse and multicultural team environment.</li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Saudi Arabia </div> </div> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La&nbsp;</span></span></span></strong></span></span></p><br><br> <br> <p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br> <br> <p><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></p><br><br> <br> <ul> <li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li> <li><span><span><span>5 restaurants and lounges, including the legendary Shang Palace</span></span></span></li> <li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li> <li><span><span><span>116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities.&nbsp;</span></span></span></li> </ul> <br> <br> <p><span><span><strong><u><span><span><span>Job Summary:</span></span></span></u></strong></span></span></p><br><br> <br> <p><span><span><span>The Reservation Agent is responsible for </span>providing the highest level of service to promote customer satisfaction while optimizing booking opportunities. To undertake other duties and responsibilities as required by Management. As well as handling telephone sales and taking reservations for all Food and Beverage outlets.&nbsp;</span></span></p><br><br> <br> <p><span><span><strong><u><span><span><span>As a Reservation Agent, we rely on you to,</span></span></span></u></strong></span></span></p><br><br> <br> <br> <ul> <li><span><span><span>To “master” the room product in terms of layout, physical attribute, benefits, amenities, etc. To effectively differentiate room types to match the right product with specific guest needs.&nbsp;</span></span></span></li> <li><span><span><span><span>To be fully conversant with the hotel’s rate structure particularly on public rate offers. To highlight the ‘unique perceived value(s)’ of an offer during the selling process.&nbsp;</span></span></span></span></li> <li><span><span><span><span>To be well-versed with the facilities and services offered by the hotel and take every opportunity to promote these to bookers.&nbsp;</span></span></span></span></li> <li><span><span><span><span>To keep well-informed of changes or new developments in the hotel product.&nbsp;</span></span></span></span></li> <li><span><span><span>To reflect the Shangri–La philosophy by providing a high quality of service to our customers by adopting a positive attitude and keeping the team spirit at highest level.&nbsp;</span></span></span></li> <li><span><span><span>To handle incoming reservation requests/correspondence, confirming or regretting based on ARI (Availability, Rates &amp; Inventory) strategy in place. To always provide prompt turn-around response.&nbsp;</span></span></span></li> </ul> <br> <br> <p><span><span><strong><u><span><span><span>What we are Looking For:</span></span></span></u></strong></span></span></p><br><br> <br> <ul> <li><span><span><span><span>At least 1 year working experience in a hotel </span></span></span></span></li> <li><span><span><span><span><span>Ability to work long hours and in different shifts.</span></span></span></span></span></li> <li><span><span><span><span><span>Communicates and writes with fluency in English (as well as the Arabic language)</span></span></span></span></span></li> <li><span><span><span><span><span>Computer Knowledge in Microsoft programs, such as Excel and Word.</span></span></span></span></span></li> <li><span><span><span><span><span>Attention to details.</span></span></span></span></span></li> <li><span><span><span><span><span>A passion for delivering great customer service.</span></span></span></span></span></li> <li><span><span><span><span><span>A professional telephone manner and excellent communication skills.</span></span></span></span></span></li> <li><span><span><span><span><span>Administration and organizational skills.</span></span></span></span></span></li> <li><span><span><span><span><span>Intermediate computer proficiency.</span></span></span></span></span></li> <li><span><span><span><span><span>Collegiate-level degree.</span></span></span></span></span></li> <li><span><span><span><span><span>Flexibility in covering the shifts.</span></span></span></span></span></li> <li><span><span><span><span><span>Very good communication skills (Arabic and English).</span></span></span></span></span></li> <li><span><span><span><span><span>Previous experience in a Reservations environment is a plus.</span></span></span></span></span></li> <li><span><span><span><span><span>Team player </span></span></span></span></span></li> <li><span><span><span><span><span>Work with other departments to ensure that all customer needs are met.</span></span></span></span></span></li> </ul> <br> <br> <p><strong><u><span><span><span>Why Join Us:</span></span></span></u></strong></p><br><br> <br> <ul> <li><span><span><span>A workplace that values your passion and supports self-realization and personal growth.&nbsp;</span></span></span></li> <li><span><span><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.&nbsp;</span></span></span></li> <li><span><span><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.&nbsp;</span></span></span></li> <li><span><span><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></span></span></li> </ul> <br> <p><span><span><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></span></span></p><br><br> <p><span><span><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></span></span></p><br><br> <br> <br> <p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br> <br> <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>An architectural icon in the heart of Saudi Arabia’s vibrant capital soaring over the city in the iconic Kingdom Tower, Four Seasons Hotel Riyadh is a buzzing hub at the forefront of style and sophistication. Redesigned interiors bring authentic Saudi heritage and craftsmanship to life, while our distinguished team provides a bespoke experience through thoughtful, personalized service and hospitality.</p> <h4>The Role of the Concierge Agent</h4> <p>Respond to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.</p> <h4>Four Seasons Hotel Riyadh</h4> <p>Prime location in the heart of the capital, nestled within the iconic 99-storey Kingdom Tower. Situated at such a prestigious address, our property offers unparalleled proximity to key business areas, shopping centres, and cultural sites, 276 spacious and light-filled rooms, including 39 luxurious suites.</p> <p>Area of responsibility is Concierge.</p> <h4>Food & Beverage</h4> <p>The hotel offers three exceptional restaurant venues, collectively offering a seating capacity of 250 guests.</p> <p>Our event facilities, with a mix of Ballroom and Meeting Rooms offer a remarkable 7,213 square meters (77,640 square feet) of space, making them the perfect choice for a wide range of events.</p> <h4>SPA and Wellness</h4> <p>Nestled within our establishment, our world-class spa offers an array of indulgence across 8 treatment rooms for male guests and 1 treatment room designed exclusively for female guests. This haven of rejuvenation also encompasses high end facilities and a meticulously outfitted fitness center.</p> <h4>Knowledge and Skills</h4> <p>This role is offered on a local hire basis in accordance with Saudi Labor Law.</p> <ul> <li>1 year of front office or related work experience is preferred.</li> <li>Previous experience with Opera PMS preferred.</li> <li>Ability to quickly and positively establish rapport is required.</li> <li>Current Four Seasons employees, bilingual candidates, and those with prior experience in a luxury hotel/environment will receive priority consideration.</li> <li>Strong command of the English language, both written and oral are required.</li> <li>Excellent commitment to service and teamwork.</li> <li>Ability to obtain a clean criminal record check.</li> <li>As our hotel is open 24/7, 365 days a year, we expect our Concierge's to be flexible in working mornings, evenings, weekends, overnights, and holidays.</li> <li>Great attention to detail and the ability to work in a fast-paced environment.</li> <li>On the job training is provided.</li> </ul> <h4>What to Expect:</h4> <ul> <li>Competitive net salary in a tax-free environment.</li> <li>Competitive housing allowance.</li> <li>Transportation allowance.</li> <li>21 days’ vacation.</li> <li>10 days public holidays per year.</li> <li>Paid home leave tickets.</li> <li>Complimentary employee meals.</li> <li>Medical insurance.</li> <li>Life insurance.</li> <li>Employee assistance program.</li> <li>Worldwide complimentary room nights with Four Seasons.</li> <li>Laundry/dry cleaning provided for work attire.</li> <li>Growth and development opportunities.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Located adjacent to the residential tower, expert service and world-class luxury combine in the Raffles Hotel Jeddah, which is ready to welcome you and your guests at any moment. Here, the high standards, special touches, and trademark elegance of the Raffles brand are the ultimate compliment to the charm and beauty of a stay in Jeddah.</p><br><br>Job Description<br><br><p>We are seeking a professional and customer-focused Reservations Agent to join our team in Jeddah, Saudi Arabia. As a Reservations Agent, you will play a crucial role in ensuring guest satisfaction by managing bookings, providing information about our hotel services, and maximizing revenue through effective sales techniques.</p><br><ul><li>Handle incoming reservations via phone, email, and online booking systems, ensuring accuracy and timeliness</li><li>Provide detailed information about hotel accommodations, rates, packages, and special offers to potential guests</li><li>Utilize up-selling techniques to maximize room revenue and promote hotel services</li><li>Enter and maintain reservation data in the property management system (PMS) with a high level of accuracy</li><li>Follow up on guest requests and inquiries within 24 hours of receipt</li><li>Assist with group bookings and manage allotments as directed by management</li><li>Collaborate with other departments to ensure smooth guest experiences from reservation to check-out</li><li>Monitor and update hotel availability to optimize occupancy rates</li><li>Prepare daily reports on reservations, cancellations, and modifications</li><li>Maintain knowledge of local attractions and events to assist guests with inquiries</li><li>Adhere to hotel policies and procedures, ensuring compliance with industry standards</li><li>Participate in regular training sessions to stay updated on new offerings and reservation techniques</li></ul><br>Qualifications<br><br><ul><li>Vocational Certificate in Hotel Management, Business Administration, or Bachelor's degree in Hotel Administration, Business Administration, or equivalent</li><li>Minimum of 1 year of experience in a similar role, or 6 months of experience in reservations or front office operations</li><li>Proficiency in Microsoft Office suite and property management systems (e.g., OPERA)</li><li>Excellent communication skills in English, both written and verbal</li><li>Strong customer service orientation with the ability to interact professionally with guests, employees, and third parties</li><li>Detail-oriented with a high level of accuracy in data entry and information management</li><li>Ability to multi-task and work efficiently in a fast-paced environment</li><li>Flexible schedule, including availability to work evenings, weekends, and holidays as required</li><li>Knowledge of hospitality industry standards and best practices</li><li>Demonstrated sales skills and ability to up-sell hotel services</li><li>Ability to remain calm and professional under pressure</li><li>Cultural sensitivity and adaptability to work in a diverse environment</li></ul><br>Additional Information<br><br><ul><li>Being a Raffles employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.</li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h3 >About The Ritz-Carlton</h3> <p >The Ritz-Carlton Hotel Company, ***, a distinguished brand within Marriott International, is globally recognized for setting the standard in luxury hospitality. With a portfolio of over 100 award-winning properties worldwide, we are committed to crafting exceptional experiences that resonate with our guests long after their stay. Our operations are guided by the foundational "Gold Standards," which ensure excellence in guest care and comfort. We foster an inclusive environment that values and celebrates the unique backgrounds, cultures, talents, and experiences of all our associates.</p> <h3 >Role Overview: Front Desk Agent</h3> <p >We are seeking a dedicated Front Desk Agent to join our team in Neom, Saudi Arabia. This full-time position is central to delivering The Ritz-Carlton's "Gold Standards" by ensuring a gracious and thoughtful experience for every guest. The Front Desk Agent is responsible for managing all aspects of guest check-ins and check-outs, processing various payment types, and addressing guest inquiries and requests efficiently and professionally.</p> <h3 >Key Responsibilities</h3> <ul > <li >Process all guest check-ins, including confirming reservations, assigning rooms, and issuing/activating room keys.</li> <li >Handle various payment types such as room charges, cash, checks, debit, and credit transactions.</li> <li >Execute all check-outs, resolving any late or disputed charges as necessary.</li> <li >Answer, record, and process guest calls, messages, requests, questions, or concerns.</li> <li >Coordinate with the Housekeeping department to monitor room readiness for incoming guests.</li> <li >Communicate parking procedures to guests and visitors, dispatching bell or valet staff when required.</li> <li >Provide guests with directions and information regarding property amenities and local points of interest.</li> <li >Run daily reports for arrivals and departures, identify special requests, and verify report accuracy.</li> <li >Complete designated cashier and closing reports within the computer system.</li> <li >Cash guests’ personal and traveler’s checks.</li> <li >Count and balance the bank at the beginning and end of each shift, dropping receipts according to Accounting specifications.</li> <li >Welcome and acknowledge all guests according to company standards, anticipate service needs, assist individuals with disabilities, and express genuine appreciation.</li> <li >Communicate professionally and clearly, answering telephones with appropriate etiquette.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li ><strong >Education:</strong> High school diploma or *** equivalent is preferred.</li> <li ><strong >Related Work Experience:</strong> 0-1 years of related work experience.</li> <li ><strong >Supervisory Experience:</strong> No supervisory experience is required.</li> <li ><strong >License or Certification:</strong> None specified.</li> </ul> <h3 >Work Environment and Expectations</h3> <p >The Front Desk Agent is expected to adhere to all company safety and security policies and procedures, reporting any accidents, injuries, or unsafe work conditions to management. Maintaining a clean and professional uniform and personal appearance, ensuring confidentiality of proprietary information, and protecting company assets are mandatory. This role requires the ability to stand, sit, or walk for extended periods and to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Developing and maintaining positive working relationships with colleagues is essential, alongside complying with quality assurance expectations and standards.</p> <h3 >Joining Our Team</h3> <p >By joining The Ritz-Carlton, you become part of a global team within the Marriott International portfolio. We are committed to providing an environment where associates can perform their best work, align with their purpose, and contribute to a leading luxury hospitality brand.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> First impressions count. To get our guests’ memorable experiences off to an unforgettable start, we’re looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home. <br> A little taste of your day-to-day: <br> Every day is different, but you’ll mostly be: <br> ●Kicking off truly memorable guest experiences with the warmest of welcomes <br> ●Acknowledging IHG Rewards Club members and returning guests in person or over the phone <br> ●Taking, managing, and receiving payments for guest bookings <br> ●Making the check-in and check-out process feel swift and seamless <br> ●Staying one step of our guests’ needs to anticipate requests and offer tailored recommendations <br> ●Being our guests’ trusted contact – helping with everything from bill issues to restaurant recommendations <br> What We need from you: <br> ●Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to <br> ●Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories <br> ●Fluency in the local language - extra language skills would be great, but not essential <br> ●Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic maths and computer skills <br> What you can expect from us: <br> We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. <br> Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. <br> IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing <br> framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. <br> So, join us and you’ll become part of our ever-growing global family. <br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>AMAALA is situated along Saudi Arabia’s northwest coast and is home to some of the most diverse natural environments. Marking a new chapter for comprehensive wellness tourism, Four Seasons Resort and Residences AMAALA at Triple Bay will feature 220 keys comprising of rooms and suites, as well as villas with their own private pools, and 26 branded residential villas, all thoughtfully designed to offer breathtaking bay and sea views. The resort will include a luxury spa nestled within its garden of tranquility and inspiration featuring a sculptured waterfall. The Organic Spa Garden will be a focal point and treatment experience set to stimulate the senses, offering extensive therapeutic remedies including halotherapy, cryotherapy, and advanced skin therapies.</p> <p>For fitness enthusiasts, the property will offer a bespoke collaboration with fitness trainer Harley Pasternak to seamlessly merge high-performance training with the limitless potential of Triple Bay’s 300 hectares (741 acres) of untouched hills, wadis, and beaches. The pristine terrain includes trails perfect for canyoning and exploring the rugged cliffs and valleys. Guests and residents can also take part in an array of guided hikes, mountain biking, and equestrian bridle trails, or work on their game at the spectacular 27-hole oceanfront golf course.</p> <h4>About the role</h4> <p>We are looking for a motivated and customer-focused Retail Shop Agent to join our team. In this role, you will be responsible for providing exceptional customer service, assisting customers with their purchases, maintaining an organized and well-presented store, and supporting the day-to-day operations of the shop. You will play an important role in creating a positive shopping experience while contributing to the success of the business.</p> <h4>What you will do</h4> <li>Welcome customers and provide friendly, professional assistance.</li> <li>Understand customer needs and recommend suitable products.</li> <li>Process sales transactions accurately using the POS system.</li> <li>Replenish shelves and maintain attractive product displays.</li> <li>Monitor stock levels and assist with inventory management.</li> <li>Receive, unpack, and organize incoming deliveries.</li> <li>Maintain a clean, organized, and safe retail environment.</li> <li>Handle customer inquiries, returns, and complaints professionally.</li> <li>Support promotional activities and contribute to achieving sales targets.</li> <li>Work collaboratively with team members to ensure smooth daily operations.</li> <h4>What you bring</h4> <li>Previous experience in retail, sales, or customer service is preferred but not required.</li> <li>Excellent communication and interpersonal skills.</li> <li>A customer-first mindset with a positive and professional attitude.</li> <li>Strong organizational skills and attention to detail.</li> <li>Ability to multitask and work effectively in a fast-paced environment.</li> <li>Basic computer skills; experience with POS systems is an advantage.</li> <li>Reliability, flexibility, and a strong work ethic.</li> <li>Ability to work independently and as part of a team.</li> <li>Willingness to work flexible shifts, including weekends and public holidays when required.</li> <h4>What we offer</h4> <li>Competitive salary in a tax-free environment.</li> <li>Housing and transportation.</li> <li>30 days of vacation plus public holidays.</li> <li>Complimentary meals and uniform cleaning.</li> <li>Medical and life insurance.</li> <li>Employee Assistance Program and worldwide complimentary room nights.</li> <li>Opportunities for growth and development.</li> <h4>Schedule & hours</h4> <p>Full-time role.</p> <h4>Localization requirement</h4> <p>Supporting the Saudi nationalization scheme, we are looking forward to connecting with Saudi nationals who have a passion for guest service and leadership.</p></p><p></p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>AMAALA is situated along Saudi Arabia’s northwest coast and is home to some of the most diverse natural environments. Marking a new chapter for comprehensive wellness tourism, Four Seasons Resort and Residences AMAALA at Triple Bay will feature 220 keys comprising of rooms and suites, as well as villas with their own private pools, and 26 branded residential villas, all thoughtfully designed to offer breathtaking bay and sea views. The resort will include a luxury spa nestled within its garden of tranquility and inspiration featuring a sculptured waterfall. The Organic Spa Garden will be a focal point and treatment experience set to stimulate the senses, offering extensive therapeutic remedies including halotherapy, cryotherapy, and advanced skin therapies.</p> <p>For fitness enthusiasts, the property will offer a bespoke collaboration with fitness trainer Harley Pasternak to seamlessly merge high-performance training with the limitless potential of Triple Bay’s 300 hectares (741 acres) of untouched hills, wadis, and beaches. The pristine terrain includes trails perfect for canyoning and exploring the rugged cliffs and valleys. Guests and residents can also take part in an array of guided hikes, mountain biking, and equestrian bridle trails, or work on their game at the spectacular 27-hole oceanfront golf course.</p> <h4>About the role</h4> <p>We are looking for a motivated and customer-focused Retail Shop Agent to join our team. In this role, you will be responsible for providing exceptional customer service, assisting customers with their purchases, maintaining an organized and well-presented store, and supporting the day-to-day operations of the shop. You will play an important role in creating a positive shopping experience while contributing to the success of the business.</p> <h4>What you will do</h4> <li>Welcome customers and provide friendly, professional assistance.</li> <li>Understand customer needs and recommend suitable products.</li> <li>Process sales transactions accurately using the POS system.</li> <li>Replenish shelves and maintain attractive product displays.</li> <li>Monitor stock levels and assist with inventory management.</li> <li>Receive, unpack, and organize incoming deliveries.</li> <li>Maintain a clean, organized, and safe retail environment.</li> <li>Handle customer inquiries, returns, and complaints professionally.</li> <li>Support promotional activities and contribute to achieving sales targets.</li> <li>Work collaboratively with team members to ensure smooth daily operations.</li> <h4>What you bring</h4> <li>Previous experience in retail, sales, or customer service is preferred but not required.</li> <li>Excellent communication and interpersonal skills.</li> <li>A customer-first mindset with a positive and professional attitude.</li> <li>Strong organizational skills and attention to detail.</li> <li>Ability to multitask and work effectively in a fast-paced environment.</li> <li>Basic computer skills; experience with POS systems is an advantage.</li> <li>Reliability, flexibility, and a strong work ethic.</li> <li>Ability to work independently and as part of a team.</li> <li>Willingness to work flexible shifts, including weekends and public holidays when required.</li> <h4>What we offer</h4> <li>Competitive salary in a tax-free environment.</li> <li>Housing and transportation.</li> <li>30 days of vacation plus public holidays.</li> <li>Complimentary meals and uniform cleaning.</li> <li>Medical and life insurance.</li> <li>Employee Assistance Program and worldwide complimentary room nights.</li> <li>Opportunities for growth and development.</li> <h4>Schedule & hours</h4> <p>Full-time role.</p> <h4>Localization requirement</h4> <p>Supporting the Saudi nationalization scheme, we are looking forward to connecting with Saudi nationals who have a passion for guest service and leadership.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Calculate figures for food inventories, orders, and costs. Maintain clear and organized records to ensure all reports and invoices are filed and stored properly. Post invoices using computer programs. Conduct inventory audits to determine inventory levels and needs. Complete requisition forms for inventory and supplies. Notify manager/supervisor of low stock levels. Verify and track received inventory and complete inventory reports and logs. Reconcile shipping invoices and receiving reports to ensure count accuracy. Receive, unload, and process deliveries. Refuse acceptance of damaged, unacceptable, or incorrect items. Troubleshoot vendor delivery issues and oversee return process. Adhere to food safety and handling policies and procedures across all food-related areas. Monitor PAR levels for all food items to ensure proper levels.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education<br>: <br>High school diploma or G.E.D. equivalent.<br>Related Work Experience<br>: <br>At least 1 year of related work experience.<br>Supervisory Experience<br>:<br>No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Take room service orders over the phone. Answer questions on menu selections, and check with kitchen staff. Answer guest questions or concerns regarding the origin, vintage, and style of various wines. Place and log call back for room service order. Notify guests and management of delays in service delivery. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintain cleanliness of work areas throughout the day. Record transaction in MICROS system at time of order. Complete all closing reports, including MICROS reports. Process all payment methods.<br>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p>At SLS The Red Sea , our Concierge team is at the heart of connecting guests with everything the destination has to offer. As a Concierge Agent , you will be a trusted advisor throughout the guest journey, providing personalized recommendations, coordinating reservations and transportation, and helping guests discover experiences across the hotel, Shura Island, and the wider Red Sea destination. With a warm and engaging approach, you will take the time to understand each guest s preferences and turn their requests into thoughtful, seamless arrangements. Working closely with hotel teams and destination partners, you will ensure every recommendation, reservation, and special request is handled with care, accuracy, and the distinctive spirit of SLS The Red Sea .</p><p><strong>Key Responsibilities</strong></p><ul><li>Welcome guests warmly upon arrival, remain engaged throughout their stay, and ensure a personalized and memorable experience.</li><li>Serve as a trusted point of contact for guest inquiries, requests, and arrangements, delivering prompt, polished, and attentive service.</li><li>Understand guest preferences and special requests to provide thoughtful recommendations and personalized experiences.</li><li>Handle and coordinate reservations for restaurants, transportation, activities, entertainment, spa, wellness, and other guest experiences.</li><li>Create and recommend personalized activities and experiences based on individual guest preferences and interests.</li><li>Assist guests in planning their stay by providing recommendations and coordinating arrangements from initial request through completion.</li><li>Develop and maintain up-to-date knowledge of Shura Island and the wider Red Sea destination, including hotels, dining venues, attractions, activities, transportation, and guest experiences.</li><li>Confidently guide guests through available experiences across the destination and provide relevant recommendations based on their preferences.</li><li>Build and maintain professional relationships with trusted partners and service providers to support seamless guest arrangements.</li><li>Arrange and confirm transportation, including airport transfers, private drivers, taxis, and other guest mobility requirements.</li><li>Coordinate closely with Bell Desk and Valet teams to ensure smooth and seamless guest arrivals and departures.</li><li>Assist with personal arrangements and special requests, ensuring each request is handled with discretion, accuracy, and attention to detail.</li><li>Handle guest feedback and concerns professionally, ensuring timely resolution, appropriate follow-up, and communication with relevant departments.</li><li>Conduct courtesy calls for VIPs and long-stay guests when required, recording preferences and feedback to support personalized service.</li><li>Provide accurate directions and information about hotel facilities, dining venues, amenities, and experiences.</li><li>Handle guest mail, packages, deliveries, printing requests, and other personal assistance with confidentiality and care.</li><li>Log, track, and follow up on guest requests, reservations, and arrangements to ensure timely completion and accountability.</li><li>Maintain accurate records of reservations, transportation, special arrangements, and Concierge services provided.</li><li>Coordinate closely with Front Office, Housekeeping, Engineering, F&amp;B, Guest Relations, and other departments to ensure seamless service delivery.</li><li>Maintain a professional, organized, and well-presented Concierge desk with accurate and updated guest information and resources.</li><li>Support the onboarding and training of new colleagues on Concierge standards, guest engagement, and operational procedures when required.</li><li>Assist with hotel tours, site inspections, Guest Relations, and Front Office activities when required.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 1-2 years of experience in a guest-facing role, preferably within an upscale, luxury, or lifestyle hotel environment.</li><li>Fluency in English is essential, with excellent communication and conversational skills and a confident, polished, and engaging manner.</li><li>Strong understanding of luxury guest service standards with awareness and respect for local culture and customs.</li><li>Excellent organizational and multitasking skills with strong attention to detail and follow-through.</li><li>Proficiency in Microsoft Office applications and confidence using digital tools.</li><li>Familiarity with hotel systems such as Opera PMS, MessageBox, or similar guest service platforms is an advantage.</li><li>Strong interpersonal and problem-solving skills with the ability to respond confidently and creatively to a wide range of guest requests.</li><li>Proactive, resourceful, and guest-focused with a genuine passion for creating personalized and memorable experiences.</li><li>Professional appearance and demeanor with the ability to represent the SLS brand confidently.</li><li>Collaborative team player with a strong sense of ownership and accountability for the guest experience.</li></ul>

<p><br></p><p>Job Description At SLS The Red Sea , our Concierge team is at the heart of connecting guests with everything the destination has to offer. As a Concierge Agent , you will be a trusted advisor throughout the guest journey, providing personalized recommendations, coordinating reservations and transportation, and helping guests discover experiences across the hotel, Shura Island, and the wider Red Sea destination. With a warm and engaging approach, you will take the time to understand each guest s preferences and turn their requests into thoughtful, seamless arrangements. Working closely with hotel teams and destination partners, you will ensure every recommendation, reservation, and special request is handled with care, accuracy, and the distinctive spirit of SLS The Red Sea .</p><p>Key Responsibilities</p><ul><li>Welcome guests warmly upon arrival, remain engaged throughout their stay, and ensure a personalized and memorable experience.</li><li>Serve as a trusted point of contact for guest inquiries, requests, and arrangements, delivering prompt, polished, and attentive service.</li><li>Understand guest preferences and special requests to provide thoughtful recommendations and personalized experiences.</li><li>Handle and coordinate reservations for restaurants, transportation, activities, entertainment, spa, wellness, and other guest experiences.</li><li>Create and recommend personalized activities and experiences based on individual guest preferences and interests.</li><li>Assist guests in planning their stay by providing recommendations and coordinating arrangements from initial request through completion.</li><li>Develop and maintain up-to-date knowledge of Shura Island and the wider Red Sea destination, including hotels, dining venues, attractions, activities, transportation, and guest experiences.</li><li>Confidently guide guests through available experiences across the destination and provide relevant recommendations based on their preferences.</li><li>Build and maintain professional relationships with trusted partners and service providers to support seamless guest arrangements.</li><li>Arrange and confirm transportation, including airport transfers, private drivers, taxis, and other guest mobility requirements.</li><li>Coordinate closely with Bell Desk and Valet teams to ensure smooth and seamless guest arrivals and departures.</li><li>Assist with personal arrangements and special requests, ensuring each request is handled with discretion, accuracy, and attention to detail.</li><li>Handle guest feedback and concerns professionally, ensuring timely resolution, appropriate follow-up, and communication with relevant departments.</li><li>Conduct courtesy calls for VIPs and long-stay guests when required, recording preferences and feedback to support personalized service.</li><li>Provide accurate directions and information about hotel facilities, dining venues, amenities, and experiences.</li><li>Handle guest mail, packages, deliveries, printing requests, and other personal assistance with confidentiality and care.</li><li>Log, track, and follow up on guest requests, reservations, and arrangements to ensure timely completion and accountability.</li><li>Maintain accurate records of reservations, transportation, special arrangements, and Concierge services provided.</li><li>Coordinate closely with Front Office, Housekeeping, Engineering, F&amp;B, Guest Relations, and other departments to ensure seamless service delivery.</li><li>Maintain a professional, organized, and well-presented Concierge desk with accurate and updated guest information and resources.</li><li>Support the onboarding and training of new colleagues on Concierge standards, guest engagement, and operational procedures when required.</li><li>Assist with hotel tours, site inspections, Guest Relations, and Front Office activities when required.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 1 2 years of experience in a guest-facing role, preferably within an upscale, luxury, or lifestyle hotel environment.</li><li>Fluency in English is essential, with excellent communication and conversational skills and a confident, polished, and engaging manner.</li><li>Strong understanding of luxury guest service standards with awareness and respect for local culture and customs.</li><li>Excellent organizational and multitasking skills with strong attention to detail and follow-through.</li><li>Proficiency in Microsoft Office applications and confidence using digital tools.</li><li>Familiarity with hotel systems such as Opera PMS, MessageBox, or similar guest service platforms is an advantage.</li><li>Strong interpersonal and problem-solving skills with the ability to respond confidently and creatively to a wide range of guest requests.</li><li>Proactive, resourceful, and guest-focused with a genuine passion for creating personalized and memorable experiences.</li><li>Professional appearance and demeanor with the ability to represent the SLS brand confidently.</li><li>Collaborative team player with a strong sense of ownership and accountability for the guest experience.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe.&nbsp;</p><br><p>Join a team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued.</p><br><p>This is a high-impact role with growth opportunities for an ambitious applicant. Make it your next move.</p><br><br>Job Description<br><br><p>We are seeking a professional, service-oriented, and proactive <strong>Guest One Touch Service Agent</strong> to join our team in Makkah, Saudi Arabia. As the primary point of contact for guests, you will provide exceptional customer service by handling all guest requests through a single point of contact, ensuring prompt resolution and creating memorable guest experiences. You will coordinate with all hotel departments to deliver seamless service while maintaining the highest standards of hospitality.</p><br><p>Key Responsibilities</p><br><ul><li>Serve as the primary point of contact for all guest requests, inquiries, and service needs via telephone, email, or other communication channels.</li><li>Respond promptly and professionally to guest requests, ensuring timely follow-up and resolution.</li><li>Coordinate with Housekeeping, Engineering, Front Office, Food &amp; Beverage, Security, and other departments to fulfill guest requests efficiently.</li><li>Record, track, and monitor all guest requests using the hotel's service optimization or guest request management system.</li><li>Handle wake-up calls, restaurant reservations, transportation requests, and other concierge-related services as required.</li><li>Provide accurate information about hotel facilities, services, operating hours, local attractions, and transportation.</li><li>Resolve guest complaints and service recovery situations professionally, escalating issues when necessary.</li><li>Maintain detailed and accurate records of guest interactions and requests.</li><li>Monitor service response times and ensure all guest requests are completed within established service standards.</li><li>Promote hotel facilities, restaurants, spa, and other services to enhance the guest experience and maximize revenue opportunities.</li><li>Ensure compliance with hotel policies, brand standards, and guest service procedures.</li><li>Maintain confidentiality of guest information and adhere to data privacy requirements.</li><li>Participate in departmental meetings and training programs to continuously improve product knowledge and service delivery.</li><li>Perform any other duties assigned by management that support the smooth operation of the hotel.</li></ul><br>Qualifications<br><br><ul><li>Diploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field preferred.</li><li>Previous experience in a luxury hotel, Front Office, Guest Services, Call Center, or One Touch Service environment is preferred.</li><li>Excellent verbal and written communication skills in English; Arabic language skills are an advantage.</li><li>Strong customer service orientation with a passion for delivering exceptional guest experiences.</li><li>Excellent telephone etiquette and interpersonal skills.</li><li>Ability to multitask and prioritize requests in a fast-paced environment.</li><li>Strong problem-solving and conflict-resolution abilities.</li><li>Proficiency in Microsoft Office and hotel Property Management Systems (PMS); experience with guest request management systems is an advantage.</li><li>Ability to work flexible shifts, including evenings, weekends, and public holidays.</li><li>Professional appearance and positive attitude with strong attention to detail.</li><li>Ability to work effectively both independently and as part of a team.</li></ul><br>Additional Information<br><br><ul><li>Enjoy discounted Heartist® rates across our global network of 5,600 properties, 10,000 food and beverage venues, and wellness centers.</li><li>Grow and travel with your career globally across more than 110 countries, 45 hotel brands from luxury and lifestyle to premium and economy.</li><li>Continuous learning and investment into your capability.</li></ul><p>* This role is for&nbsp;Saudis only.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>AMAALA is situated along Saudi Arabia’s northwest coast and is home to some of the most diverse natural environments. Marking a new chapter for comprehensive wellness tourism, Four Seasons Resort and Residences AMAALA at Triple Bay will feature 220 keys comprising of rooms and suites, as well as villas with their own private pools, and 26 branded residential villas, all thoughtfully designed to offer breathtaking bay and sea views. The resort will include a luxury spa nestled within its garden of tranquility and inspiration featuring a sculptured waterfall. The Organic Spa Garden will be a focal point and treatment experience set to stimulate the senses, offering extensive therapeutic remedies including halotherapy, cryotherapy, and advanced skin therapies. For fitness enthusiasts, the property will offer a bespoke collaboration with fitness trainer Harley Pasternak to seamlessly merge high-performance training with the limitless potential of Triple Bay’s 300 hectares (741 acres) of untouched hills, wadis, and beaches. The pristine terrain includes trails perfect for canyoning and exploring the rugged cliffs and valleys. Guests and residents can also take part in an array of guided hikes, mountain biking, and equestrian bridle trails, or work on their game at the spectacular 27-hole oceanfront golf course.<br><br><b>The Role of the Core Agent</b><p>As a Core Agent, you will be responsible for handling guest reservations and supporting the hotel’s revenue and booking operations. You will act as a key point of contact for guests, providing accurate information, efficient booking services, and a professional experience that reflects the brand’s standards. This role requires attention to detail, clear communication, and a strong service mindset.</p><br><br><b>What You Will Do</b><ul><li>Handle incoming reservation inquiries through phone, email, and system platforms.</li><li>Create, modify, and cancel reservations accurately in the property management system.</li><li>Provide guests with clear information about room types, rates, availability, and hotel services.</li><li>Apply correct rate codes, promotions, and packages according to policy.</li><li>Ensure all guest details and booking information are accurate and properly recorded.</li><li>Coordinate with Front Office, Revenue, and other departments as needed.</li><li>Respond to guest inquiries professionally and within established service standards.</li><li>Support revenue goals through proper booking practices and upselling when applicable.</li></ul><b>What You Bring</b><ul><li>Previous experience in Reservations, Call Center, or Front Office is preferred.</li><li>Strong attention to detail and ability to manage multiple bookings accurately.</li><li>Excellent communication and customer service skills.</li><li>Ability to work in a fast‑paced, service‑oriented environment.</li><li>Professional telephone etiquette and problem‑solving skills.</li><li>Strong organizational and time‑management abilities.</li><li>Ability to work flexible shifts, including weekends and holidays.</li><li><b>Fluency in English is required; Arabic language skills are a must.</b></li></ul><br><p><b>What We Offer</b></p><br><br><ul><li><p>Competitive salary in a tax-free environment.</p><br><br></li><li><p>Housing and transportation.</p><br><br></li><li><p>30 days of vacation plus public holidays.</p><br><br></li><li><p>Travel Allowances</p><br><br></li><li><p>Paid home leave tickets.</p><br><br></li><li><p>Complimentary meals and uniform cleaning.</p><br><br></li><li><p>Medical and life insurance.</p><br><br></li><li><p>Employee Assistance Program and worldwide complimentary room nights.</p><br><br></li><li><p>Opportunities for growth and development.</p><br><br></li></ul><br><p><b>Schedule &amp; Hours</b></p><br><br><ul><li><p>Full-time role.</p><br><br></li></ul><br><p><b>Localization Requirement</b></p><br><br><ul><li><p>Supporting the Saudi nationalization scheme, we are looking forward to connecting with Saudi nationals who have a passion for guest service and operational excellence.</p><br><br></li></ul><br><br><br><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>