وظائف وكيل مدرسة - الرياض السعودية

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary: <br> <p>We are seeking a detail-oriented and experienced Settlement Officer / Senior Officer to join our Freight Forwarding team supporting automotive logistics operations. The role will be responsible for managing the end-to-end shipment settlement process, with a primary focus on vendor invoice verification, shipment cost reconciliation, AP/AR processing, and documentation control. The successful candidate should have prior experience in freight forwarding operations and carrier/vendor invoice settlement, preferably within automotive or high-volume logistics environments.</p><br><br> Key Responsibilities: <br> <ul> <li><ul><li>Manage end-to-end settlement activities for assigned freight forwarding shipments.</li><li>Review and verify approximately 5–6 vendor/carrier invoices per shipment for accuracy and completeness.</li><li>Cross-check invoices against shipment documents, agreed rates, quotations, contracts, and applicable charges.</li><li>Identify incorrect, duplicate, missing, or unsupported charges and coordinate resolution with vendors and Operations.</li><li>Calculate shipment cost, revenue, and gross profit/margin before final settlement.</li><li>Ensure all shipment-related costs are captured accurately and on time.</li><li>Process and record Accounts Payable (AP) and Accounts Receivable (AR) transactions in the company's ERP/logistics system.</li><li>Ensure vendor invoices are correctly coded, allocated, and linked to the relevant shipment.</li><li>Prepare settlement files and supporting documentation for Finance &amp; Accounting (F&amp;A) review and approval.</li><li>Reconcile vendor statements and resolve outstanding balances and discrepancies.</li><li>Coordinate with F&amp;A to ensure timely vendor payments and customer billing.</li><li>Follow up on outstanding customer invoices and payment-related issues when required.</li><li>Collect and verify Delivery Orders (DO), Air Waybills (AWB), Bills of Lading (BL), commercial documents, and other shipment-related documentation.</li><li>Collect carrier, shipping line, airline, customs, clearance, and logistics partner invoices.</li><li>Maintain complete and accurate digital records for each shipment.</li><li>Ensure all settlement documentation is available and properly filed for audit and compliance purposes.</li><li>Follow up with vendors and logistics partners for missing invoices and supporting documents.</li></ul>4. Vendor &amp; Carrier Coordination<ul><li>Liaise with airlines, shipping lines, freight carriers, customs/clearance agents, transporters, and other logistics vendors.</li><li>Follow up on pending invoices, credit notes, debit notes, statements, and supporting documents.</li><li>Resolve invoice discrepancies, rate differences, incorrect charges, and other settlement issues.</li><li>Maintain professional working relationships with key vendors and service providers.</li><li>Act as the key point of contact between Freight Forwarding Operations and Finance &amp; Accounting for settlement matters.</li><li>Coordinate with Operations to validate shipment details, costs, service completion, and supporting documents.</li><li>Escalate unresolved discrepancies and settlement issues in a timely manner.</li><li>Ensure shipment files are closed within the required timeline.</li></ul></li> </ul> <br> Requirements: <br> <ul> <li><ul><li>2–4+ years of relevant experience in freight forwarding, preferably at Officer/Senior Officer level.</li><li>Strong hands-on experience in freight forwarding carrier/vendor invoice settlement is essential.</li><li>Experience handling high shipment volumes and multiple invoices per shipment.</li><li>Experience in automotive logistics or the automobile industry is preferred.</li></ul></li> </ul> <br> <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h3 >About RateGain</h3> <p >RateGain Travel Technologies Limited is a global provider of AI-powered SaaS solutions for the travel and hospitality sectors. Established in 2004 and headquartered in India, RateGain serves over 13,000 customers and 700 partners across more than 160 countries. The company supports travel and hospitality businesses in accelerating revenue generation through customer acquisition, retention, and wallet share expansion. RateGain works with 33 of the Top 40 Hotel Chains, 4 of the Top 5 Airlines, 7 of the Top 10 Car Rental companies, and various leading Destination Marketing Organizations, Online Travel Agents, and metasearch platforms, including 25 Global Fortune 500 companies.</p> <h3 >Role Summary</h3> <p >RateGain is seeking an <strong >Associate Director Customer Success</strong> to join its Hospitality business in Riyadh, Saudi Arabia. This full-time role focuses on managing strategic hotel accounts across the Kingdom of Saudi Arabia, with a primary objective to drive revenue growth through account expansion, cross-sell, and upsell opportunities across RateGain's comprehensive product portfolio.</p> <h3 >Key Responsibilities</h3> <ul > <li >Manage and expand a portfolio of strategic hospitality accounts throughout Saudi Arabia, ensuring high levels of customer satisfaction, retention, and renewal rates.</li> <li >Drive revenue growth by identifying and executing cross-sell and upsell opportunities across RateGain's Distribution, Marketing, and Business Intelligence solutions.</li> <li >Cultivate and maintain strong relationships with key decision-makers within hotel organizations, spanning Revenue, Distribution, Commercial, Marketing, and Operations functions.</li> <li >Develop and implement account growth strategies aligned with customer objectives, leading commercial discussions, solution presentations, negotiations, and deal closures.</li> <li >Achieve quarterly and annual revenue targets through effective account planning, pipeline management, and serving as a trusted advisor to customers.</li> <li >Collaborate with internal teams, represent RateGain at industry events, maintain accurate forecasts and account plans, and integrate market intelligence.</li> <li >Monitor account performance metrics, identify potential risks and opportunities, and proactively implement action plans to maximize customer value and business growth.</li> <li >Identify and nurture relationships with new stakeholders within existing customer organizations to expand RateGain's footprint and strengthen long-term strategic partnerships.</li> </ul> <h3 >Required Skills and Attributes</h3> <ul > <li >Excellent communication, presentation, and relationship-building skills, with the capacity to engage and influence senior stakeholders.</li> <li >A strong customer-centric mindset, dedicated to delivering measurable business value and fostering enduring partnerships.</li> <li >High level of ownership, accountability, and commitment to achieving business objectives.</li> <li >Strategic thinking with a proactive, results-driven approach, capable of thriving in a fast-paced, dynamic environment.</li> <li >A collaborative team player with strong stakeholder management skills, able to work effectively across cross-functional teams.</li> </ul> <h3 >Experience Requirements</h3> <p >Candidates for this position must possess <strong >over 10 years of relevant professional experience</strong> in account management, customer success, or a similar client-facing role within the hospitality or travel technology industry.</p> <h3 >Work Location</h3> <p >This is a full-time position based in Riyadh, Riyadh, Saudi Arabia.</p>

<h3 >About ElevenLabs</h3> <p >ElevenLabs is an AI research and product company focused on transforming human interaction with technology. Launched in January 2023 with the first human-like AI voice model, the company now serves millions of users and thousands of businesses, including large enterprises like Deutsche Telekom and Meta. ElevenLabs has secured $781M in funding from prominent investors such as Andreessen Horowitz, ICONIQ Growth, and Sequoia, achieving a valuation of $11B. The company has expanded its offerings into three main platforms: <strong >ElevenAgents</strong> for scalable voice and chat agents, <strong >ElevenCreative</strong> for generating and editing speech, music, image, and video across 70+ languages, and <strong >ElevenAPI</strong> for developer access to foundational AI audio models.</p> <h3 >The Role: Deployment Strategist Global Expansion</h3> <p >ElevenLabs is seeking a full-time Deployment Strategist Global Expansion to lead market entry in Riyadh, Saudi Arabia. This senior position involves full responsibility for establishing ElevenLabs' presence in a new market and building the necessary team. Operating with the autonomy of a co-founder, the Deployment Strategist will work alongside an experienced sales leader to deploy ElevenLabs' voice AI technology with strategic customers, addressing their most challenging problems. The role leverages support from the broader ElevenLabs organization to accelerate market penetration and impact.</p> <h3 >Key Responsibilities</h3> <ul > <li >Engage with strategic customers to identify critical audio and voice AI needs and pain points.</li> <li >Build and lead a team of forward-deployed engineers within the region.</li> <li >Identify relevant use cases through deep customer engagement and collaborate with Engineers to implement AI technology into solutions.</li> <li >Design and architect bespoke integrations for customers, ensuring seamless technology fit.</li> <li >Guide customers on best practices for implementing voice and audio AI models to maximize effectiveness.</li> <li >Present work results and future proposals to audiences ranging from technical teams to C-suite executives.</li> <li >Collaborate with Research and Product teams to integrate field insights into ElevenLabs' software and AI models.</li> <li 0="" 6px;"="">Build and deliver compelling demonstrations of voice and audio AI technology to customers.</li> <li >Scope potential applications in new industries and expand AI solutions across different sectors globally.</li> <li >Take full ownership of end-to-end execution for major projects with strategic partners, delivering high-impact solutions.</li> <li >Collaborate daily with customer engineering and executive teams to ensure optimal implementation of ElevenLabs' technologies.</li> </ul> <h3 >Required Qualifications and Experience</h3> <ul > <li ><strong >Executive Stakeholder Engagement:</strong> Proven experience engaging and influencing C-suite and VP-level stakeholders, both internally and externally.</li> <li ><strong >People Leadership:</strong> Demonstrated ability to hire, develop, and manage high-performing technical teams while fostering a collaborative and results-driven culture.</li> <li ><strong >Technical Proficiency:</strong> Basic proficiency in Python and understanding of API integration for scripting, prototyping, and demo building.</li> <li ><strong >Communication and Problem-Solving:</strong> Excellent skills in summarizing complex technical concepts and applying logic to pursue optimal solutions.</li> <li ><strong >Technical Aptitude:</strong> Ability to quickly understand voice and audio AI models and their applications.</li> <li ><strong >Strategic and Commercial Awareness:</strong> Ability to align technical strategy with business objectives, including understanding deal structures, go-to-market motions, and revenue impact.</li> <li ><strong >Nice to have: Partner Ecosystem Development:</strong> Experience identifying, building, and nurturing relationships with system integrators, resellers, and technology partners to drive market growth.</li> </ul> <h3 >ElevenLabs Culture and Values</h3> <p >ElevenLabs fosters a work culture characterized by rapid experimentation, lean autonomous teams, and minimal bureaucracy, emphasizing <strong >high-velocity</strong> operations. The company prioritizes <strong >impact over job titles</strong>, encouraging team members to contribute across all tasks. An <strong >AI-first</strong> approach is integrated across all functions, from engineering to growth and operations, to achieve faster, higher-quality results. A commitment to <strong >excellence everywhere</strong> ensures that all work matches the quality of the AI models. As a <strong >global team</strong>, talent is prioritized regardless of location.</p> <h3 >Application Information</h3> <p >Candidates interested in this Deployment Strategist Global Expansion role in Riyadh are encouraged to apply. Salary details will be discussed during the interview process.</p>

<h3 >About Four Seasons Hotels and the Red Sea Resort</h3> <p >Four Seasons is a global luxury hospitality company committed to creating exceptional experiences for guests, residents, and partners. The company fosters a culture of continuous improvement and genuine care, believing that life is richer through connection.</p> <p >This role is for the new Four Seasons Resort and Residences Red Sea, located on Shura Island, Saudi Arabia, serving the Umluj and Al Wajh areas. The Red Sea destination is being developed as a luxury beachside resort with a strong focus on sustainable practices and tourism. The resort will feature approximately 149 rooms and suites, six restaurant and lounge outlets, meeting and events spaces, a marine discovery centre, Kids for All Seasons space, a full-service spa, tennis courts, three outdoor pools, and two separate beaches.</p> <h3 >The Role: Assistant Front Desk Manager</h3> <p >Four Seasons Hotels (KSA) is seeking an Assistant Front Desk Manager for its new luxury resort in the Red Sea region. This <strong >full-time</strong> position requires <strong >2-5 years</strong> of relevant experience. The Assistant Front Desk Manager supports the Front Office Manager in overseeing daily operations and ensuring high service standards for guest arrivals and departures, contributing to a seamless guest journey within a luxury resort environment.</p> <h3 >Key Responsibilities</h3> <ul > <li >Supervise the Front Desk team to ensure smooth and efficient guest check-in and check-out procedures.</li> <li >Support the Front Office Manager in managing daily operations, scheduling, team development, and service standards.</li> <li >Resolve guest concerns and requests promptly with genuine care and effective service recovery.</li> <li >Ensure all guest preferences and special requests are accurately recorded and communicated across departments.</li> <li >Oversee training and mentoring of Guest Services Agents and support team members in daily duties.</li> <li >Assist in the development of front desk procedures and systems in preparation for the resort opening.</li> <li >Collaborate closely with Housekeeping, Concierge, Guest Experience, and other departments to ensure a flawless guest journey.</li> <li >Handle VIP arrivals and special occasions with personalized attention and elevated service.</li> <li >Monitor guest satisfaction scores and contribute to strategies for continuous improvement.</li> </ul> <h3 >Required Qualifications and Experience</h3> <ul > <li >Experience in a supervisory or leadership role at the Front Desk in a luxury hotel or resort environment.</li> <li >A hands-on, guest-focused approach.</li> <li >Pre-opening experience is an advantage.</li> <li >A proactive and adaptable attitude with the ability to remain calm under pressure.</li> <li >Excellent attention to detail and guest service standards.</li> </ul> <h3 >Work Environment and Location</h3> <p >This full-time position is based at the new Four Seasons Resort and Residences Red Sea on Shura Island, Saudi Arabia, serving the Umluj and Al Wajh regions. The role operates within a luxury hospitality setting, contributing to the establishment of service standards for a new resort opening.</p> <h3 >Application Information</h3> <p >Candidates with the required qualifications and experience are encouraged to apply for this opportunity to join the Four Seasons team in the Red Sea.</p>

<p>Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion it s a place where you can grow, belong and thrive. Your day at NTT DATA As an AI Consultant focused on the Oil &amp; Gas and Utilities sector across the Middle East and Africa, you will work with clients to identify, shape, and accelerate AI transformation opportunities. Acting as a trusted advisor, you will engage senior stakeholders to understand business priorities, define value-driven AI initiatives, and develop strategies, operating models, governance frameworks, and adoption roadmaps that deliver measurable outcomes. You will work closely with solution architects, engineering teams, delivery teams, sellers, and ecosystem partners to turn client challenges into practical AI solutions. From leading workshops and stakeholder interviews to developing business cases, proposals, ROI models, and proof-of-concept plans, you will play a key role in moving opportunities from initial discussion through to successful engagement. This is a highly visible role within a growing AI practice, requiring a proactive and entrepreneurial mindset. You will help shape regional market demand, contribute to the evolution of AI offerings, and bring insights from client conversations back into the business to strengthen our go-to-market approach. Success in this role requires comfort working in a fast-moving environment, balancing strategic thinking, client engagement, and commercial outcomes.</p><p><strong>Desired Candidate Profile</strong></p><h2>To thrive in this role, you need to have:</h2><ul><li>10+ years of experience in consulting, professional services, business transformation, AI, data, analytics, or related client-facing roles.</li><li>Experience shaping or delivering AI, machine learning, generative AI, agentic AI, analytics, or digital transformation initiatives.</li><li>Strong experience working with clients in the Oil &amp; Gas and Utilities sector across the Middle East and Africa.</li><li>Proven ability to develop AI strategies, operating models, transformation roadmaps, value cases, and executive-level business narratives.</li><li>Experience supporting presales activities including opportunity qualification, solution shaping, proposal development, business cases, and executive stakeholder engagement.</li><li>Working knowledge of enterprise AI concepts including large language models, AI agents, retrieval-augmented generation (RAG), data readiness, governance, responsible AI, and adoption considerations.</li><li>Strong workshop facilitation, stakeholder management, communication, and structured problem-solving skills.</li><li>Familiarity with leading cloud and AI platforms such as Azure, AWS, GCP, OpenAI, Anthropic, Databricks, or Snowflake.</li><li>Fluency in Arabic and English, with the ability to engage effectively with senior stakeholders across the region.</li><li>Bachelor's degree or equivalent professional experience.</li><li>Willingness to travel across the Middle East and Africa as required.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe.&nbsp;</p><br><p>Join a team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued.</p><br><p>This is a high-impact role with growth opportunities for an ambitious applicant. Make it your next move.</p><br><br>Job Description<br><br><ul><li>Ensure all reservation enquires are professionally, and promptly handled and that there is no loss of business</li><li>Conduct training to existing and new agents in the team to maintain and improve reservation selling skills</li><li>Handle and resolve Guest issues in a positive manner so as to protect company revenue and result in Guest satisfaction</li><li>Develop and maintain the department schedule whereby there is appropriate coverage to handle reservation calls, minimizing loss of calls, and ensuring a high level of conversion into bookings</li><li>Track calls using standard call conversion sheets and report results daily, weekly and monthly</li><li>Set and amend selling strategies across all channels, and segments as directed by the direct report as applicable per property level</li><li>Run reports as required by Hotel and company standards; assist the Director of Revenue Management or other direct report, to maintain, make change in the Reservation/Property Management/Revenue Management system (if applicable) at property level as required</li><li>Maintain administration procedures, as per company and Hotel standards; this includes all reservations and requests are confirmed with in 24 hours, no show charges are validated and sent to Finance for posting, filing system is maintained, and new ones set up; fax machine is checked and correspondence is placed in the applicable place(s)</li><li>Conduct annual reviews, recommend appropriate succession plan for Employee(s) development in order to ensure the sustainability of the reservation department; provide suggestion for improvement, and identify barriers to its success, and ways to overcome these</li><li>Monitor and report results of any incentive programs in place; responsible to make sure integrity of the program is maintained, and that all requirements are followed</li></ul><br>Qualifications<br><br><ul><li>Degree/Diploma in Training and Development or Hotel Management</li><li>Working knowledge of Opera, Microsoft Office.</li><li>Minimum 3 years experience in Hotels.</li><li>Luxury hotel or resort background preferred</li></ul><br>Additional Information<br><br><ul><li>Enjoy discounted Heartist® rates across our global network of 5,600 properties, 10,000 food and beverage venues, and wellness centers.</li><li>Grow and travel with your career globally across more than 110 countries, 45 hotel brands from luxury and lifestyle to premium and economy.</li><li>Continuous learning and investment into your capability.</li></ul><p>This role requires:</p><br><ul><li>Fluency in English</li><li>Saudis only.</li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><i>To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.</i></p><br><br><br><p><span>Job Category</span></p><br><br>Sales<br><p><span>Job Details</span></p><br><br><br><p><span><b><b>About Salesforce</b></b></span></p><br><br><p>Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.</p><br><br><br><p>Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.</p><br><br><br><br><br><p>Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses using the latest technologies such as Artificial Intelligence, across Sales, Service, Marketing, Commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.Salesforce has been very proud to have been associated with the Middle East region for the last 15 years.</p><br><br><br><p>Salesforce is expanding its footprint in the Kingdom of Saudi Arabia!<br>We are looking for a number of Commercial Account Executive to join our rapidly growing Sales team!</p><br><br><br><p>The position that has become available is for an<b>Account Executive</b>in our<b>Core Business Unit</b>, helping our most strategic customers grow and excel with a Customer Experience that is unmatched in the industry.</p><br><br><br><p>This position will act as the lead Account Executive for the set of Accounts or Prospects in Saudi Arabia, working with a virtual team of Cloud Specialists, Solution Experts and Supporting colleagues, helping to set the vision and strategy to grow the revenue associated with the set of accounts on an annual basis.</p><br><br><br><p>In addition, with technology ever changing, the ability to show considerable experience in being a thought leader in the field of Artificial Intelligence would be advantageous, as Salesforce takes first mover advantage in this highly competitive market place in the Middle East.</p><br><br><br><p>This is an exciting time to be part of the Salesforce ecosystem, with its five core values: Trust, Customer Success, Innovation, Equality and Sustainability,</p><br><br><br><p>Salesforce aims to be a force for good too. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being named one of the FORTUNE "100 Best Companies to Work For®" 2024 — 16 years in a row.</p><br><br><p>We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.</p><br><br><br><p><b>About the Role</b></p><br><br><p>To work in our General Business Sales team focussed on Salesforce’s existing and prospective clients in Saudi Arabia.</p><br><br><p><br>As Salesforce continues to accelerate its presence in region, this position will involve managing both existing customers and building new relationships with prospective clients.</p><br><br><p><br>This position sits in the Core Sales team at Salesforce therefore, the ideal candidate would have proven credibility at managing large, virtual teams in support of the Vision and Strategy that they would create for their accounts.</p><br><br><br><ul><li><p>The successful candidate will act and lead as an experienced AE in this regional Business Unit.</p><br><br></li><li><p>Increase revenue spend across a set of new and existing customers while building the Salesforce presence in the local market.</p><br><br></li><li><p>The role would be known as a Core Role as the selected candidate would own the Vision, Strategy and Stakeholder Management in each account, primarily responsible for Salesforce Core AI products, such as Sales CRM but also working with Sales Account Executives responsible for other Salesforce Cloud Solutions to ultimately drive towards one growth target.<br>&nbsp;</p><br><br></li></ul><p><b>Preferred Qualifications </b></p><br><br><ul><li><p>University Graduate Calibre</p><br><br></li><li><p>At least 6 years of successful, referenceable Sales Experience, preferably in Software Sales</p><br><br></li><li><p>Knowledge and contacts within the Saudi Arabian market would be a competitive advantage</p><br><br></li><li><p>Fluent in Arabic</p><br><br></li></ul><br><p>This is a mix of a New Business and an Existing Business Role rather than one of solely managing existing accounts. The preferred candidate will have a proven track record in creating sales through excellent business development skills, territory planning, pipeline generation and the closing of significant Cloud software opportunities.</p><br><br><br><p><b>Key Responsibilities</b></p><br><br><ul><li><p>Drive sales in assigned territory for new market</p><br><br></li><li><p>Introduce Salesforce offerings to new customers within assigned territory</p><br><br></li><li><p>Communicate Salesforce value proposition to close sales</p><br><br></li><li><p>May be responsible for additional responsibilities due to resource constraints</p><br><br></li></ul><br><br><br><br><p><span>Unleash Your Potential</span></p><br><br><p><span>When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and</span><i>be your best</i><span>, and our AI agents accelerate your impact so you can</span><i>do your best</i><span>. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.</span></p><br><br><br><p><span>Accommodations</span></p><br><br><p><span>If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this </span><span><u><span>Accommodations Request Form</span></u></span><span>.</span></p><br><br><br><p><span>Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our </span><span><u><span>Candidate Privacy Statement</span></u></span><span> for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.</span></p><br><br><br><br><p><span>Posting Statement</span></p><br><br><p><span><span>Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. </span></span>Know your rights: workplace discrimination is illegal.<span><span> Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.</span></span></p><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>This is a full-time, on-site position located in Dammam for a Customs Clearance &amp; Customer Service Specialist.</p><p><br></p><p>We are looking for a candidate with hands-on experience in customs clearance who is also highly skilled in direct customer communication and follow-up.</p><p><br></p><p>The successful candidate will be responsible for managing the customs clearance process from the moment a customer sends a request until the shipment is fully cleared and the process is completed.</p><p><br></p><p>Key Responsibilities</p><p><br></p><ul><li>Receive and review customers' customs clearance requests and documents primarily through email.</li><li>Communicate directly with customers throughout the entire clearance process.</li><li>Prepare and process customs clearance transactions and ensure all required documents are complete and accurate.</li><li>Coordinate with customs authorities, customs platforms, shipping lines, agents, and other relevant parties.</li><li>Follow up continuously on the status of each shipment and customs transaction.</li><li>Provide customers with regular and timely updates by email regarding shipment and clearance status.</li><li>Proactively inform customers of any missing documents, issues, delays, customs requirements, or additional actions required.</li><li>Respond professionally and promptly to customer inquiries and requests.</li><li>Follow up on customs declarations, payments, inspections, releases, and any other requirements until final clearance.</li><li>Handle clearance delays and problems and communicate the situation and proposed solutions clearly to the customer.</li><li>Maintain accurate records and ensure that all customer communications and clearance activities are properly documented.</li><li>Manage multiple customers and shipments simultaneously while meeting required timelines.</li></ul><p><br></p><p>Important – Customer Communication Requirement</p><p>This is not a back-office customs clearance position.</p><p><br></p><p>The candidate must be comfortable dealing directly with customers on a daily basis and must be able to communicate clearly and professionally throughout the clearance process.</p><p><br></p><p>The candidate is expected to:</p><ul><li>Receive customer requests by email.</li><li>Understand the customer's requirements.</li><li>Take the necessary action with customs and related parties.</li><li>Follow up on the transaction.</li><li>Keep the customer updated without waiting for the customer to ask.</li><li>Explain delays, requirements, and issues clearly.</li><li>Continue communicating with the customer until the shipment is successfully cleared.</li></ul><p><br></p><p>Strong email communication, customer handling, follow-up, and problem-solving skills are essential for this position.</p><p><br></p><p>What We Are Looking For</p><p><br></p><p>The ideal candidate is someone who can handle the customs clearance process independently while keeping the customer informed at every stage.</p><p><br></p><p>If you are experienced in customs clearance but prefer a role with little or no direct customer communication, this position may not be suitable for you.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Qualifications</p><p><br></p><ul><li>Proven experience in Customs Clearance / Customs Brokerage.</li><li>Good understanding of customs clearance procedures for Import and Export shipments.</li><li>Good knowledge of H.S. Codes and customs classification.</li><li>Strong knowledge of customs documentation and clearance requirements.</li><li>Excellent written and verbal communication skills.</li><li>Strong professional email communication skills.</li><li>Proven ability to deal directly with customers and provide clear, timely updates.</li><li>Strong follow-up and coordination skills.</li><li>Ability to manage multiple shipments and customers simultaneously.</li><li>Good problem-solving and decision-making skills.</li><li>Attention to detail and strong organizational skills.</li><li>Ability to work under pressure and meet clearance deadlines.</li><li>Experience with customs clearance systems and relevant logistics software is preferred.</li><li>Bachelor's degree in International Trade, Logistics, Supply Chain Management, or a related field is advantageous.</li></ul><p><br></p></div>

<h3 >About the Role</h3> <p >Accenture Middle East is seeking an <strong >AI Architecture Senior Manager</strong> to join our team in Riyadh. This full-time position requires over 10 years of experience and involves leading the strategy, design, and implementation of enterprise-scale AI platforms and architectures. The role is critical for enabling the adoption of advanced AI technologies, including Generative AI, Large Language Models (LLMs), and multi-modal models across the enterprise.</p> <h3 >Strategic Focus</h3> <p >The AI Architecture Senior Manager will define the target-state AI architecture and drive key technology decisions. A primary focus will be on establishing scalable, secure, and governed AI foundations that accelerate business innovation and enterprise-wide AI adoption. This role requires a deep understanding of the evolving AI landscape and the ability to translate strategic vision into practical architectural solutions.</p> <h3 >Key Responsibilities</h3> <ul > <li >Define and evolve enterprise AI architecture strategies, frameworks, and reference architectures, including Generative AI, LLMs, and multi-modal AI solutions.</li> <li >Assess emerging AI technologies, platforms, and architectural patterns, providing leadership on technology selection and adoption.</li> <li >Develop and execute AI transformation roadmaps that establish enterprise AI foundations and long-term scalability.</li> <li >Design and operationalize end-to-end AI platforms supporting model development, deployment, monitoring, governance, and lifecycle management.</li> <li >Lead the integration of AI/ML technologies across data platforms, model ecosystems, MLOps, cloud infrastructure, security, and governance frameworks.</li> <li >Architect and build custom AI platform components to address complex business and technical requirements.</li> <li >Optimize compute infrastructure, model-serving environments, and distributed AI workloads for scalability, performance, reliability, and cost efficiency.</li> <li >Establish enterprise AI operational standards, including observability, monitoring, performance management, and platform resilience.</li> <li >Implement Responsible AI, security, privacy, risk management, and compliance controls across AI solutions and platforms.</li> <li >Partner with business and technology stakeholders to define AI governance models, architecture standards, and best practices.</li> <li >Provide technical leadership and mentorship to architecture, engineering, and data teams throughout AI initiatives.</li> </ul> <h3 >Essential Qualifications</h3> <ul > <li >Proven experience designing and implementing enterprise-scale AI/ML platforms and advanced AI solutions.</li> <li >Deep understanding of Generative AI, Large Language Models (LLMs), multi-modal models, and AI ecosystem technologies.</li> <li >Strong experience with cloud platforms such as Azure, AWS, or Google Cloud and their AI/ML services.</li> <li >Expertise in MLOps, AI platform engineering, model deployment, monitoring, and operationalization.</li> <li >Experience implementing AI security, governance, compliance, and Responsible AI frameworks.</li> <li >Experience establishing Enterprise AI Foundations, AI Centers of Excellence (CoE), or AI Transformation programs.</li> </ul> <h3 >Advanced Technical Proficiencies</h3> <ul > <li >Knowledge of vector databases, Retrieval-Augmented Generation (RAG), AI agents, orchestration frameworks, and advanced AI architecture patterns.</li> <li >Experience with Kubernetes, containerization, distributed computing, and high-performance AI infrastructure.</li> <li >Expertise in AI observability, model performance optimization, platform reliability, and cost management.</li> </ul> <h3 >Leadership and Communication</h3> <ul > <li >Strong architecture leadership experience with the ability to influence senior stakeholders and technology strategy.</li> <li >Strong consulting, stakeholder management, and executive communication skills.</li> </ul>

<p>Be the change. Join the world s most visionary developer. Red Sea Global (RSG) is showing that there is a better way to positively shape the places we live, work and travel. We are purpose-driven and committed to people and planet. Our transformative programs are a driving force to achieving Vision 2030, as well as leading the world towards regenerative tourism. Join RSG and be part of the positive change for Saudi Arabia and the world.</p><p><br></p><p><b>Job Purpose:&nbsp;</b></p><p><br></p><p>Support the administration, optimization, and continuous improvement of Red Sea Global's Salesforce ecosystem (Sales Cloud, Service Cloud, Marketing Cloud, and Data Cloud) for the Residential Development division. The Senior Specialist is responsible for maintaining CRM configurations, supporting automation, ensuring data integrity, producing reports and dashboards, and partnering with business stakeholders to enhance CRM performance and user adoption. The role acts as a subject matter expert, reporting to the CRM Manager to support the CRM strategy established by Sales Operations leadership.</p><p><b><br></b></p><p><b>Functional Responsibilities</b></p><ul><li>Support the execution of the Residential CRM roadmap and contribute to ongoing Salesforce enhancements.</li><li>Configure and maintain Salesforce (Sales Cloud, Service Cloud, Marketing Cloud, Data Cloud), including workflows, validation rules, dashboards, reports, and user permissions.</li><li>Maintain CRM governance processes, change requests, release documentation, and system configuration records.</li><li>Develop operational dashboards and reports to monitor sales performance, pipeline activity, case volumes and resolution times, campaign performance, and CRM adoption.</li><li>Deliver end-user training, user guides, and day-to-day CRM support.</li><li>Configure and support Service Cloud case management, including queues, assignment and escalation rules, Omni-Channel routing, entitlements/SLAs, and knowledge articles for the resident and owner service teams.</li><li>Support Marketing Cloud campaign execution, including journeys, email and landing-page templates, audience segmentation, consent/preference management, and lead and enquiry capture through to Sales Cloud handoff.</li><li>Monitor data quality and execute regular data cleansing, validation, and de-duplication activities.</li><li>Support CRM integrations and coordinate with IT and external vendors on system enhancements.</li><li>Gather business requirements from Sales and Marketing teams and recommend CRM process improvements.</li><li>Monitor CRM adoption and prepare regular reports on system usage, compliance, and data accuracy.</li><li>Stay current with Salesforce best practices and recommend improvements to increase system efficiency.</li><li>Support the evaluation and rollout of Salesforce AI capabilities, including Agentforce agents, Einstein features, and prompt templates, to automate routine sales and service tasks and improve response times.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Experience 3+ years of hands-on Salesforce administration and CRM support across Sales Cloud, Service Cloud, and Marketing Cloud .</li><li>Experience supporting enterprise Salesforce implementations.</li><li>Salesforce Administrator certification required; Advanced Administrator, Sales Cloud Consultant, Service Cloud Consultant, Marketing Cloud Email Specialist, or Agentforce Specialist preferred.</li><li>Demonstrated experience delivering end-to-end lead-to-customer-service processes, working alongside sales, marketing, and customer service stakeholders.</li><li>Experience in real estate, hospitality, or luxury customer environments preferred.</li></ul><p>Technical Competencies:</p><ul><li>Salesforce Administration - Advanced</li><li>CRM Strategy Support - Advanced</li><li>Automation &amp; Workflow Design - Advanced</li><li>Data Governance - Advanced</li><li>Reporting &amp; Analytics - Advanced</li><li>Stakeholder Management - Advanced</li><li>Integration Support - Intermediate</li><li>Advanced User Training &amp; Adoption - Advanced</li><li>Agentforce - Desired</li></ul>

<p><span ><strong>Be the change. Join the world’s most visionary developer.</strong></span></p> <p> </p> <p><span >Red Sea Global (RSG) is showing that there is a better way to positively shape the places we live, work and travel.</span></p> <p> </p> <p><span >We are purpose-driven and committed to people and planet. Our transformative programs are a driving force to achieving Vision 2030, as well as leading the world towards regenerative tourism.</span></p> <p> </p> <p><span ><strong>Join RSG and be part of the positive change for Saudi Arabia and the world.</strong></span></p> <p> </p> <p><span ><strong>Job Purpose:</strong></span></p> <ul> <li ><span >Support the administration, optimization, and continuous improvement of Red Sea Global's Salesforce ecosystem (Sales Cloud, Service Cloud, Marketing Cloud, and Data Cloud) for the Residential Development division.</span></li> <li ><span >The Senior Specialist is responsible for maintaining CRM configurations, supporting automation, ensuring data integrity, producing reports and dashboards, and partnering with business stakeholders to enhance CRM performance and user adoption. The role acts as a subject matter expert, reporting to the CRM Manager to support the CRM strategy established by Sales Operations leadership.</span></li> </ul> <p> </p> <p><span ><strong>Functional Responsibilities</strong></span></p> <ol> <li ><span >Support the execution of the Residential CRM roadmap and contribute to ongoing Salesforce enhancements.</span></li> <li ><span >Configure and maintain Salesforce (Sales Cloud, Service Cloud, Marketing Cloud, Data Cloud), including workflows, validation rules, dashboards, reports, and user permissions.</span></li> <li ><span >Maintain CRM governance processes, change requests, release documentation, and system configuration records.</span></li> <li ><span >Develop operational dashboards and reports to monitor sales performance, pipeline activity, case volumes and resolution times, campaign performance, and CRM adoption.</span></li> <li ><span >Deliver end-user training, user guides, and day-to-day CRM support.</span></li> <li ><span >Configure and support Service Cloud case management, including queues, assignment and escalation rules, Omni-Channel routing, entitlements/SLAs, and knowledge articles for the resident and owner service teams.</span></li> <li ><span >Support Marketing Cloud campaign execution, including journeys, email and landing-page templates, audience segmentation, consent/preference management, and lead and enquiry capture through to Sales Cloud handoff.</span></li> <li ><span >Monitor data quality and execute regular data cleansing, validation, and de-duplication activities.</span></li> <li ><span >Support CRM integrations and coordinate with IT and external vendors on system enhancements.</span></li> <li ><span >Gather business requirements from Sales and Marketing teams and recommend CRM process improvements.</span></li> <li ><span >Monitor CRM adoption and prepare regular reports on system usage, compliance, and data accuracy.</span></li> <li ><span >Stay current with Salesforce best practices and recommend improvements to increase system efficiency.</span></li> <li ><span >Support the evaluation and rollout of Salesforce AI capabilities, including Agentforce agents, Einstein features, and prompt templates, to automate routine sales and service tasks and improve response times.</span></li> </ol> <p> </p> <p><span ><strong>Job Requirements: </strong></span></p> <p><span ><strong> </strong></span></p> <p><span ><strong>Experience</strong></span></p> <ul type="disc"> <li ><span ><strong>3+ years of hands-on Salesforce administration and CRM support across Sales Cloud, Service Cloud, and Marketing Cloud</strong>.</span></li> <li ><span >Experience supporting enterprise Salesforce implementations.</span></li> <li ><span >Salesforce Administrator certification required; Advanced Administrator, Sales Cloud Consultant, Service Cloud Consultant, Marketing Cloud Email Specialist, or Agentforce Specialist preferred.</span></li> <li ><span >Demonstrated experience delivering end-to-end lead-to-customer-service processes, working alongside sales, marketing, and customer service stakeholders.</span></li> <li ><span >Experience in real estate, hospitality, or luxury customer environments preferred.</span></li> </ul> <p> </p> <p><span ><strong> </strong></span></p> <p><span ><strong>Technical Competencies:</strong></span></p> <p> </p> <p><span >Salesforce Administration - Advanced</span></p> <p><span >CRM Strategy Support - Advanced</span></p> <p><span >Automation &amp; Workflow Design - Advanced</span></p> <p><span >Data Governance - Advanced</span></p> <p><span >Reporting &amp; Analytics - Advanced</span></p> <p><span >Stakeholder Management - Advanced</span></p> <p><span >Integration Support - Intermediate–Advanced</span></p> <p><span >User Training &amp; Adoption - Advanced</span></p> <p><span >Agentforce - Desired</span></p> </span>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><i>To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.</i></p><br><br><br><p><span>Job Category</span></p><br><br>Customer Success<br><p><span>Job Details</span></p><br><br><br><p><span><b><b>About Salesforce</b></b></span></p><br><br><p>Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.</p><br><br><br><p>Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.</p><br><br><br><br><br><p><b>Overview of the Role</b></p><br><br><br><p>The Customer Success team within Signature Success is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as a primary contact point for Salesforce’s largest and highest-profile customers. You will have responsibility for partnering with a small number of assigned accounts, maintaining a continual focus on the customer’s business goals to improve their overall technical and operational health and realize the maximum value out of their Salesforce investment. The Customer Success Manager maintains awareness of the customer's key events, needs, potential risks, and value drivers.<br>As a trusted advisor, the CSM will build a track record in customer success through superb communication with partners and extensive knowledge of the Salesforce platform to translate their business needs to solutions. You will forge relationships with your customers and account teams, develop a deep technical understanding of their Salesforce implementation, share standard methodologies, and adoption of proactive services. These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events.<br>As a CSM, you will occasionally act as a point of contact for any major incidents, owning the customer’s expectations and communications through the resolution of such incidents. The CSM acts as the technical main interface on behalf of our customers and works closely across both internal and external collaborators, including partners and ISVs, as required to address the customer needs.<br>The ideal CSM has an extraordinary focus on the success of the customer, is an exceptional communicator, exhibits professionalism, is dedicated to meeting and exceeding expectations, enjoys forming relationships, has excellent collaboration skills, and has the ability to learn new technologies quickly.<br><b>Responsibilities</b></p><br><br><ul><li><p>Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion.</p><br><br></li><li><p>Cultivate and maintain stakeholder relationships with the customer’s IT and business executive leadership, sponsors, and decision-makers within customer organizations that have purchased Signature.</p><br><br></li><li><p>Help your customers achieve their business goals and outcomes on the Salesforce platform by:</p><br><br></li><li><p>Coordinating the completion of the Signature Success catalog of services as required for your customer</p><br><br></li><li><p>Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer</p><br><br></li><li><p>Acting as an advisor to your customers for the adoption of new features of Salesforce’s annual release schedules and identifying potential challenges and risks to your customer's implementation</p><br><br></li><li><p>Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success.</p><br><br></li><li><p>Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues.</p><br><br></li><li><p>Proactive Support &amp; Enhancement: Conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement.</p><br><br></li><li><p>Internal Relationship Building: Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities.</p><br><br></li><li><p>The CSM may be required to occasionally be available for some after-hour or weekend coverage depending on the customer’s need.</p><br><br></li><li><p>Evolution of Roles: Anticipate and adapt to role changes per evolving Salesforce needs.</p><br><br></li></ul><br><p><b>Required Qualifications</b></p><br><br><ul><li><p>Experienced professional with 8+ years of relevant industry expertise in Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, Technical and/or Solutions Architecture.</p><br><br></li><li><p>Exceptional English &amp; Arabic communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C-level.</p><br><br></li><li><p>Skills for analyzing technical concepts, translating them into business terms, and mapping business requirements into technical features.</p><br><br></li><li><p>Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners.</p><br><br></li><li><p>Knowledge of software development process and design methodologies.</p><br><br></li><li><p>Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects.</p><br><br></li></ul><br><p><b>Preferred Qualifications</b></p><br><br><ul><li><p>+2 years in the Salesforce Ecosystem.</p><br><br></li><li><p>Salesforce product certifications are a plus (<b>Administrator</b>, Advanced Administrator, Platform App Builder, <b>Service Cloud Consultant, Sales Cloud Consultant</b>).</p><br><br></li><li><p>Knowledge of Salesforce products and features, capabilities, best use, and how to deploy.</p><br><br></li><li><p>Degree or equivalent experience required. Experience will be evaluated based on the strengths you'll need for the role (e.g. demonstrated behaviors in previous jobs, that align to role needs such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)</p><br><br></li></ul><p>.</p><br><br><br><br><br><br><p><span>Unleash Your Potential</span></p><br><br><p><span>When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and</span><i>be your best</i><span>, and our AI agents accelerate your impact so you can</span><i>do your best</i><span>. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.</span></p><br><br><br><p><span>Accommodations</span></p><br><br><p><span>If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this </span><span><u><span>Accommodations Request Form</span></u></span><span>.</span></p><br><br><br><p><span>Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our </span><span><u><span>Candidate Privacy Statement</span></u></span><span> for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.</span></p><br><br><br><br><p><span>Posting Statement</span></p><br><br><p><span><span>Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. </span></span>Know your rights: workplace discrimination is illegal.<span><span> Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.</span></span></p><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at USCareers@airbus.com</span></p><br><br><br><ul><li>Notice: Know Your Rights: Workplace Discrimination is Illegal</li><li>Notice: Pay Transparency Nondiscrimination (English)</li><li>Aviso: Transparencia en el Pago No Discriminación&nbsp;(Spanish)</li></ul><br><br><p><span><b><b>Job Description:</b></b></span></p><br><br><p><b><b>Airbus Americas, Inc </b></b><span>is looking for a </span><b>Lean Improver Expert</b>&nbsp;<span>to join our team based in </span><b>Mobile, AL<span>.</span></b></p><br><br><br><p>The Lean Improver Expert contributes directly to the Airbus Industrial strategy by defining and deploying ways of working within operational teams with direct contact with key stakeholders. With a deep knowledge of lean principles and a proven shop-floor experience in Manufacturing, you will address systemic operational performance issues with piloted, standardized &amp; sustainable solutions through the Airbus Operating System.</p><br><br><br><p><b><b>Meet the Team:</b></b></p><br><br><p><span>Our Engineers at the Airbus U.S. Manufacturing facility take our aircraft from concept to customer delivery – working with production teams on every aspect of assembly from managing technical information, quality control, maintenance tasks and health &amp; safety – along flowlines and flightlines. Join our team and watch our aircraft come to life.</span></p><br><br><br><p><b><b>Your Working Environment:</b></b></p><br><br><p><span>On ‘Airbus Way’ you will find the Airbus U.S. Manufacturing Facility for commercial aircraft. Opened at the Mobile Aeroplex at Brookley in 2015, the facility produces A320 Family aircraft and added a second product line for the A220 in 2019. The facility, which strengthens the U.S. aerospace industry, is part of Airbus’ strategy to enhance its global competitiveness by meeting the growing needs of its customers in the United States and beyond.</span></p><br><br><br><p><b><b>How We Care for You:</b></b></p><br><br><ul><li><p>Financial Rewards:<span> Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan (“ESOP”)</span></p><br><br></li><li><p>Work/Life Balance: <span>Paid time off including personal time, holidays and a generous paid parental leave program.</span></p><br><br></li><li><p>Health &amp; Welfare: <span>Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages.&nbsp;</span></p><br><br></li><li><p>Individual Development: <span>Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility.</span></p><br><br></li></ul><br><p><b><b>Your Challenges:</b></b></p><br><br><p><br><b>Deployment: 50%</b><br>• Contribute directly to the Airbus industrial strategy by defining and deploying ways of working within operational teams and influencing plant management teams (CDT, plant managers, HO functions)<br>• Improve business efficiency and results achievement by advising plant stakeholders at manager and senior manager level on business priorities and how to make the most of the standards,<br>methods and associated behaviors.<br>• Deployment of business improvement / transformation road maps, the jobholder will identify which Lean/AOS standards best match the manufacturing areas needs OR trigger new Lean/AOS standards definition.<br>• Pilot the lean/AOS standards first implementations in the plant/FAL following the AOS deployment strategy with a "we do, you do" logic.<br>• Set up and support governance and steering at all levels (with Senior Leadership Teams), securing a deployment roadmap (architecture, ensure roadmap content) and a consolidated AOS architecture<br>strategy<br>• Contribute to key projects with Lean/AOS skills &amp; competencies in the frame on adhoc Top Management Requests (Head of Function, COO, CEO) to ensure project outcomes are delivering tangible benefits for the company and enabling sustainable and long term performance.<br>• Facilitate workshops on dedicated topics in complex situations or for training purposes (vision, Hoshin Kanri, macro VSM, business VSM, kaizen, etc.)<br>• Run and facilitate specific Gembas and shop floor exercises coaching senior management.<br>&nbsp;</p><br><br><p><b>Development, Industrial Assessment and Diagnosis: 20%</b><br>• Support development of Lean/AOS standards to answer the business issues &amp; priorities. As per AOS/Lean brick 6 phase methodology: Stake, Standard way of working, Pilot, Learning solution, Deployment plan and Assessment<br>• Assess standard implementation is at the right level through the implementation checklist<br>• Lead assessments of industrial maturity integrating operations performance &amp; AOS standard adherence<br>• Lead industrial task forces: diagnosis, solution definition and implementation, results achievement<br>• Advise managers on how to improve performance by running specific AOS diagnosis (Macro-VSM, shop-floor observations, etc.)<br>&nbsp;</p><br><br><p><b>Coaching, Influencing and Training: 30%</b><br>• Design and provide on-the-job coaching of the AOS deployment architecture strategy with operational and local teams<br>• Design strategies for coaching, mentoring &amp; training in regards to change management, Lean and AOS standards/tools<br>• Provide knowledge transfer in dedicated manufacturing areas/populations to local plant/FAL teams (from business managers to change agents)<br>• Growing the knowledge and autonomy of business managers and change agents by supporting the implementation of AOS/Lean standards &amp; continuous improvement solutions in manufacturing<br>areas.<br>• Facilitate / co-lead / support training development and deployment<br>• Identify and escalate competence gaps to top management<br>• Promoting the use of internal good practices and external benchmarking by acting transversally with the extended manufacturing communities</p><br><br><p><br><b>Your Boarding Pass: </b><br>• Bachelor's degree in Manufacturing or Industrial Engineering or equivalent work experience</p><br><br><p>• 8+ years in lean/continuous improvement projects demonstrating tangible &amp; sustainable results<br>• Solid knowledge and understanding of manufacturing processes, production management and industrialization principles.<br>• Experienced in project management, including multi-functional teams and financial aspects<br>• Able to demonstrate operational experience in the implementation and optimization of industrial systems (conception phase, implementation, management of production processes)<br>• Good communication skills, active listening and a proactive approach to problem solving &amp; decision making<br>• Proven coaching / training competencies, Leadership, Assertiveness to influence and challenge the status quo</p><br><br><p>• Ability and experience to train managers, technicians and operators<br>• Deep knowledge and experience of AOS / lean manufacturing and lean management / problem solving<br>• Good knowledge and experience in industrial engineering, quality tools, problem solving, logistics engineering and process optimization (APICS basic level, lean/Six Sigma Black Belt, Kepner Tregoe or equivalent)<br>• Experience in leading lean manufacturing workshops such as kaizen, VSM, SMED, 5S, etc. -<br>• Experience in operations management within a best-in-class lean environment<br>• Coaching skills and experience with communication competences<br>• Ability to inspire and give meaning<br>• Aeronautical manufacturing basics<br>• Capability to design strategies for change management, coaching, mentoring and training<br>• Fluency in local language mandatory / English negotiation level</p><br><br><br><p><b>Preferred: </b><br>• APICS basic level, Six Sigma/Lean Black Belt, Kepner Tregoe or equivalent preferred</p><br><br><br><p><b>Travel Required</b><br>• 10% Domestic and International<br>&nbsp;</p><br><br><p><b>Citizenship</b></p><br><br><ul><li><p>Authorized to Work in the US without Sponsorship</p><br><br></li></ul><br><br><p><b>Physical Requirements:</b><br>• Vision: adequate to enter and read material on computer screens. Able to identify individuals to initiate greetings, the giving of directions and other business interactions<br>• Hearing: able to hear sufficiently to engage in conversation in office settings Able to hear safety alerts and warning signals.<br>• Speaking: able to engage in conversations in person and via electronic means and deliver information to groups of varying size with or without amplification.<br>• Equipment Operation Able to operate a wide range of personal and office electronic equipment.<br>• Carrying: able to occasionally carry up to 30lbs/14kg while engaging in training, addressing production issues or as part of continuous improvement projects.<br>• Lifting: able to occasionally lift up to 30lbs/14kg.<br>• Pushing/Pulling: able to push/pull items in office areas.<br>• Sitting: able to sit for extended periods of time at the computer and in meetings.<br>• Squatting/Kneeling: able to occasionally squat or kneel to retrieve or replace items shelved on bottom shelves.<br>• Standing: able to stand for extended periods of time.<br>• Travel: able to travel overseas and domestically sometimes for extended periods of time. Working outside hangers in changing locations.<br>• Walking: able to walk through office and production areas, around flightline and airstrips and sometimes on uneven indoor and/or outdoor surfaces.</p><br><br><br><p><b><span>A full job description will be provided to candidates who progress to the interview stage or any candidate upon request.</span></b></p><br><br><br><p>This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.</p><br><br><br><p><span><b><b><b><b>Company:</b></b></b></b></span></p><br><br>Airbus Americas, Inc.<br><p><b>Employment Type:</b></p><br><br>US - Direct Hire<br><p><b>Experience Level:</b></p><br><br>Professional<br><p><b>Remote Type:</b></p><br><br>On-site<br><p><b>Job Family:</b></p><br><br>Improvement &amp; Performance Management &lt;JF-BI-IP&gt;<p>------</p><br><br><p>------</p><br><br>Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.<br><p>By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.<br>Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.</p><br><br><p><span>Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to&nbsp;</span><span>emsom@airbus.com.</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at USCareers@airbus.com</span></p><br><br><br><ul><li>Notice: Know Your Rights: Workplace Discrimination is Illegal</li><li>Notice: Pay Transparency Nondiscrimination (English)</li><li>Aviso: Transparencia en el Pago No Discriminación&nbsp;(Spanish)</li></ul><br><br><p><span><b><b>Job Description:</b></b></span></p><br><br><p><b><b>Airbus Americas, Inc </b></b><span>is looking for a </span><b>Lean Improver Expert</b>&nbsp;<span>to join our team based in </span><b>Mobile, AL<span>.</span></b></p><br><br><br><p>The Lean Improver Expert contributes directly to the Airbus Industrial strategy by defining and deploying ways of working within operational teams with direct contact with key stakeholders. With a deep knowledge of lean principles and a proven shop-floor experience in Manufacturing, you will address systemic operational performance issues with piloted, standardized &amp; sustainable solutions through the Airbus Operating System.</p><br><br><br><p><b><b>Meet the Team:</b></b></p><br><br><p><span>Our Engineers at the Airbus U.S. Manufacturing facility take our aircraft from concept to customer delivery – working with production teams on every aspect of assembly from managing technical information, quality control, maintenance tasks and health &amp; safety – along flowlines and flightlines. Join our team and watch our aircraft come to life.</span></p><br><br><br><p><b><b>Your Working Environment:</b></b></p><br><br><p><span>On ‘Airbus Way’ you will find the Airbus U.S. Manufacturing Facility for commercial aircraft. Opened at the Mobile Aeroplex at Brookley in 2015, the facility produces A320 Family aircraft and added a second product line for the A220 in 2019. The facility, which strengthens the U.S. aerospace industry, is part of Airbus’ strategy to enhance its global competitiveness by meeting the growing needs of its customers in the United States and beyond.</span></p><br><br><br><p><b><b>How We Care for You:</b></b></p><br><br><ul><li><p>Financial Rewards:<span> Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan (“ESOP”)</span></p><br><br></li><li><p>Work/Life Balance: <span>Paid time off including personal time, holidays and a generous paid parental leave program.</span></p><br><br></li><li><p>Health &amp; Welfare: <span>Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages.&nbsp;</span></p><br><br></li><li><p>Individual Development: <span>Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility.</span></p><br><br></li></ul><br><p><b><b>Your Challenges:</b></b></p><br><br><p><br><b>Deployment: 50%</b><br>• Contribute directly to the Airbus industrial strategy by defining and deploying ways of working within operational teams and influencing plant management teams (CDT, plant managers, HO functions)<br>• Improve business efficiency and results achievement by advising plant stakeholders at manager and senior manager level on business priorities and how to make the most of the standards,<br>methods and associated behaviors.<br>• Deployment of business improvement / transformation road maps, the jobholder will identify which Lean/AOS standards best match the manufacturing areas needs OR trigger new Lean/AOS standards definition.<br>• Pilot the lean/AOS standards first implementations in the plant/FAL following the AOS deployment strategy with a "we do, you do" logic.<br>• Set up and support governance and steering at all levels (with Senior Leadership Teams), securing a deployment roadmap (architecture, ensure roadmap content) and a consolidated AOS architecture<br>strategy<br>• Contribute to key projects with Lean/AOS skills &amp; competencies in the frame on adhoc Top Management Requests (Head of Function, COO, CEO) to ensure project outcomes are delivering tangible benefits for the company and enabling sustainable and long term performance.<br>• Facilitate workshops on dedicated topics in complex situations or for training purposes (vision, Hoshin Kanri, macro VSM, business VSM, kaizen, etc.)<br>• Run and facilitate specific Gembas and shop floor exercises coaching senior management.<br>&nbsp;</p><br><br><p><b>Development, Industrial Assessment and Diagnosis: 20%</b><br>• Support development of Lean/AOS standards to answer the business issues &amp; priorities. As per AOS/Lean brick 6 phase methodology: Stake, Standard way of working, Pilot, Learning solution, Deployment plan and Assessment<br>• Assess standard implementation is at the right level through the implementation checklist<br>• Lead assessments of industrial maturity integrating operations performance &amp; AOS standard adherence<br>• Lead industrial task forces: diagnosis, solution definition and implementation, results achievement<br>• Advise managers on how to improve performance by running specific AOS diagnosis (Macro-VSM, shop-floor observations, etc.)<br>&nbsp;</p><br><br><p><b>Coaching, Influencing and Training: 30%</b><br>• Design and provide on-the-job coaching of the AOS deployment architecture strategy with operational and local teams<br>• Design strategies for coaching, mentoring &amp; training in regards to change management, Lean and AOS standards/tools<br>• Provide knowledge transfer in dedicated manufacturing areas/populations to local plant/FAL teams (from business managers to change agents)<br>• Growing the knowledge and autonomy of business managers and change agents by supporting the implementation of AOS/Lean standards &amp; continuous improvement solutions in manufacturing<br>areas.<br>• Facilitate / co-lead / support training development and deployment<br>• Identify and escalate competence gaps to top management<br>• Promoting the use of internal good practices and external benchmarking by acting transversally with the extended manufacturing communities</p><br><br><p><br><b>Your Boarding Pass: </b><br>• Bachelor's degree in Manufacturing or Industrial Engineering or equivalent work experience</p><br><br><p>• 8+ years in lean/continuous improvement projects demonstrating tangible &amp; sustainable results<br>• Solid knowledge and understanding of manufacturing processes, production management and industrialization principles.<br>• Experienced in project management, including multi-functional teams and financial aspects<br>• Able to demonstrate operational experience in the implementation and optimization of industrial systems (conception phase, implementation, management of production processes)<br>• Good communication skills, active listening and a proactive approach to problem solving &amp; decision making<br>• Proven coaching / training competencies, Leadership, Assertiveness to influence and challenge the status quo</p><br><br><p>• Ability and experience to train managers, technicians and operators<br>• Deep knowledge and experience of AOS / lean manufacturing and lean management / problem solving<br>• Good knowledge and experience in industrial engineering, quality tools, problem solving, logistics engineering and process optimization (APICS basic level, lean/Six Sigma Black Belt, Kepner Tregoe or equivalent)<br>• Experience in leading lean manufacturing workshops such as kaizen, VSM, SMED, 5S, etc. -<br>• Experience in operations management within a best-in-class lean environment<br>• Coaching skills and experience with communication competences<br>• Ability to inspire and give meaning<br>• Aeronautical manufacturing basics<br>• Capability to design strategies for change management, coaching, mentoring and training<br>• Fluency in local language mandatory / English negotiation level</p><br><br><br><p><b>Preferred: </b><br>• APICS basic level, Six Sigma/Lean Black Belt, Kepner Tregoe or equivalent preferred</p><br><br><br><p><b>Travel Required</b><br>• 10% Domestic and International<br>&nbsp;</p><br><br><p><b>Citizenship</b></p><br><br><ul><li><p>Authorized to Work in the US without Sponsorship</p><br><br></li></ul><br><br><p><b>Physical Requirements:</b><br>• Vision: adequate to enter and read material on computer screens. Able to identify individuals to initiate greetings, the giving of directions and other business interactions<br>• Hearing: able to hear sufficiently to engage in conversation in office settings Able to hear safety alerts and warning signals.<br>• Speaking: able to engage in conversations in person and via electronic means and deliver information to groups of varying size with or without amplification.<br>• Equipment Operation Able to operate a wide range of personal and office electronic equipment.<br>• Carrying: able to occasionally carry up to 30lbs/14kg while engaging in training, addressing production issues or as part of continuous improvement projects.<br>• Lifting: able to occasionally lift up to 30lbs/14kg.<br>• Pushing/Pulling: able to push/pull items in office areas.<br>• Sitting: able to sit for extended periods of time at the computer and in meetings.<br>• Squatting/Kneeling: able to occasionally squat or kneel to retrieve or replace items shelved on bottom shelves.<br>• Standing: able to stand for extended periods of time.<br>• Travel: able to travel overseas and domestically sometimes for extended periods of time. Working outside hangers in changing locations.<br>• Walking: able to walk through office and production areas, around flightline and airstrips and sometimes on uneven indoor and/or outdoor surfaces.</p><br><br><br><p><b><span>A full job description will be provided to candidates who progress to the interview stage or any candidate upon request.</span></b></p><br><br><br><p>This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.</p><br><br><br><p><span><b><b><b><b>Company:</b></b></b></b></span></p><br><br>Airbus Americas, Inc.<br><p><b>Employment Type:</b></p><br><br>US - Direct Hire<br><p><b>Experience Level:</b></p><br><br>Professional<br><p><b>Remote Type:</b></p><br><br>On-site<br><p><b>Job Family:</b></p><br><br>Improvement &amp; Performance Management &lt;JF-BI-IP&gt;<p>------</p><br><br><p>------</p><br><br>Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.<br><p>By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.<br>Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.</p><br><br><p><span>Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to&nbsp;</span><span>emsom@airbus.com.</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h3 >About Emdad By Elm and the Role</h3> <p >Emdad By Elm is seeking a <strong >Lead AI Products Architect</strong> to join its AI Products Management Department in Riyadh, Saudi Arabia. This full-time position is for a senior, hands-on AI technical leader with 5-10 years of experience, responsible for shaping the technical direction of AI products.</p> <h3 >Role Purpose and Context</h3> <p >The Lead AI Products Architect partners closely with Product Managers to translate product intent into scalable, secure, and production-ready AI system designs. This role involves collaboration with the AI Research Team and the Delivery Team, with ownership over the technical quality bar across the entire AI product lifecycle, including architecture, model performance, data readiness, and operational excellence. The position acts as the technical backbone of AI Products, ensuring solutions are measurable, reliable, and commercially viable in production, complementing rather than replacing Engineering or Research functions.</p> <h3 >Key Responsibilities</h3> <ul > <li >Own the end-to-end technical architecture for <strong >AI products</strong>, including Generative AI (GenAI), Retrieval-Augmented Generation (RAG), Agents, and Machine Learning (ML) systems, covering inference services, orchestration, data pipelines, APIs, and integrations.</li> <li >Define reference architectures and reusable components such as RAG modules, evaluation frameworks, prompt/versioning strategies, feature stores, vector database patterns, and guardrails.</li> <li >Lead design reviews with Engineering, Platform, and Security teams to ensure solutions meet standards for scalability, resilience, cost efficiency, and maintainability.</li> <li >Define product-specific success metrics and acceptance criteria, including accuracy, groundedness, latency, cost, safety, robustness, and drift.</li> <li >Design offline and online evaluation strategies, such as <strong >A/B testing</strong>.</li> <li >Develop and own the <strong >AI evaluation playbook</strong>, covering hallucination detection, retrieval quality, safety, jailbreak resistance, and ML metrics like precision/recall and calibration.</li> <li >Manage the AI product data strategy, including sources, contracts, quality checks, lineage, governance, and privacy-by-design principles.</li> <li >Define data readiness gates across Proof of Concept (PoC), Minimum Viable Product (MVP), and Scale phases.</li> <li >Partner with <strong >Data Engineering</strong> on data pipelines and continuous data quality monitoring.</li> <li >Specify <strong >MLOps/LLMOps</strong> requirements, including model registry, CI/CD, prompt/config versioning, observability, monitoring, and rollback strategies.</li> <li >Define runtime controls such as guardrails, policy enforcement, red-teaming, rate limiting, and audit logging.</li> <li >Act as a technical co-pilot to Product Managers, translating product requirements into system constraints and non-functional requirements.</li> <li >Identify technical risks early and propose pragmatic trade-offs.</li> <li >Mentor Product Managers on AI technical fundamentals.</li> </ul> <h3 >Qualifications and Experience</h3> <p >Candidates for this role should possess 5-10 years of experience in a relevant technical leadership position. Preferred qualifications include:</p> <ul > <li >Experience with agentic workflows and safety frameworks.</li> <li >A track record of building reusable AI platforms or components.</li> <li >Experience operating in heavily regulated environments.</li> </ul> <h3 >Essential Competencies</h3> <ul > <li >Demonstrated system-level thinking and pragmatic technical judgment.</li> <li >A product mindset focused on achieving business outcomes.</li> <li >A coaching mindset when interacting with Product Managers and delivery teams.</li> </ul> <h3 >Work Environment</h3> <p >This full-time position is based in Riyadh, Saudi Arabia, within a collaborative environment that values technical excellence and strategic product development in AI.</p>

<h3 >About the Role</h3> <p >As an Exhibition Director for Cityscape West at Tahaluf, a company under Informa PLC, you will be based in Riyadh and contribute to the business through strategic growth planning and high-quality execution. This full-time role requires 5-10 years of experience and involves leading Portfolio 2, which includes Cityscape Global and Global Health Exhibition. The position demands strong reporting and presentation skills, often engaging with high-ranking officials within the Saudi Arabian government and Informa. This is a fast-paced environment where success depends on thriving under pressure and aligning with event demands.</p> <h3 >Core Responsibilities</h3> <ul > <li >Develop, direct, and successfully execute a strategy for the ongoing development of events, aligning with targets set by Tahaluf and strategic partners, as well as global strategic objectives for the Tahaluf brand.</li> <li >Oversee digital and physical sales, visitor marketing, conference and content development, and onsite show operations.</li> <li >Ensure the event achieves its revenue, expenditure, and operating profit targets.</li> <li >Create, manage, and deliver an annual budget and quarterly forecast.</li> <li >Define the focus and profile of the event in line with industry and user community needs.</li> <li >Position and maintain the show as the definitive event in its market, strengthening market share and brand identity.</li> </ul> <h3 >Leadership and Stakeholder Engagement</h3> <ul > <li >Embrace, support, and maintain team culture, ensuring team members feel content, inspired, and appreciated.</li> <li >Act as an ambassador for events, developing key relationships with clients, industry bodies, business leaders, and suppliers.</li> <li >Maintain a strong partnership with the Commercial Director to ensure team and sales agents are focused, motivated, and positioned to deliver on agreed goals.</li> <li >Successfully manage internal stakeholder relationships.</li> <li >Establish a trusted leadership partnership with the AVP and EVP, collaborating on strategy, financial processes (budget &amp; QF), and exploiting global opportunities for event brand growth.</li> <li >Create an environment that motivates, values, and enables staff success.</li> <li >Oversee staff development within the portfolio, including regular appraisals in line with company guidelines.</li> </ul> <h3 >Required Qualifications and Experience</h3> <ul > <li >Solid experience as an Exhibition Director, preferably in the B2B sector.</li> <li >Demonstrable strategic thinking and strategic planning experience.</li> <li >Strong business acumen and experience in reporting, budgeting, and forecasting.</li> <li >Excellent interpersonal, communication, and presentation skills.</li> <li >Strong networking ability and highly collaborative; capable of forming and leveraging key industry relationships and building long-term customer relationships.</li> <li >A thorough understanding of the Exhibitions industry, including the competitive landscape.</li> <li >Ability to absorb current affairs, political dynamics affecting event sectors, industry trends, and design directions.</li> <li >Demonstrable experience in responding to key industry dynamics through event strategies and tactics to maintain market and competitive advantage.</li> <li >A creative and intuitive approach, with examples of applying market intelligence to show content, creating unique visitor experiences, or developing intelligent multi-platform brand extensions.</li> <li >An understanding of the business and information needs of key customer communities.</li> <li >A passion for growth and the ability to thrive on constant change.</li> <li >Middle East experience, with Saudi experience preferred.</li> <li >Relevant sector experience is preferred.</li> <li >Bachelor’s Degree.</li> </ul> <h3 >Commitment to Diversity and Inclusion</h3> <p >Tahaluf values diversity and welcomes applicants from all backgrounds and circumstances. Hiring decisions are based on relevant qualifications and merit. We are committed to providing a disability-friendly environment. Should you require any support or adjustments to participate in our interview or selection processes, please inform us.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span><strong>Be the change. Join the world’s most visionary developer.</strong></span></p><br><br> <br> <p><span>Red Sea Global (RSG) is showing that there is a better way to positively shape the places we live, work and travel.</span></p><br><br> <br> <p><span>We are purpose-driven and committed to people and planet. Our transformative programs are a driving force to achieving Vision 2030, as well as leading the world towards regenerative tourism.</span></p><br><br> <br> <p><span><strong>Join RSG and be part of the positive change for Saudi Arabia and the world.</strong></span></p><br><br> <br> <p><span><strong>Job Purpose:</strong></span></p><br><br> <ul> <li><span>Support the administration, optimization, and continuous improvement of Red Sea Global's Salesforce ecosystem (Sales Cloud, Service Cloud, Marketing Cloud, and Data Cloud) for the Residential Development division.</span></li> <li><span>The Senior Specialist is responsible for maintaining CRM configurations, supporting automation, ensuring data integrity, producing reports and dashboards, and partnering with business stakeholders to enhance CRM performance and user adoption. The role acts as a subject matter expert, reporting to the CRM Manager to support the CRM strategy established by Sales Operations leadership.</span></li> </ul> <br> <p><span><strong>Functional Responsibilities</strong></span></p><br><br> <ol> <li><span>Support the execution of the Residential CRM roadmap and contribute to ongoing Salesforce enhancements.</span></li> <li><span>Configure and maintain Salesforce (Sales Cloud, Service Cloud, Marketing Cloud, Data Cloud), including workflows, validation rules, dashboards, reports, and user permissions.</span></li> <li><span>Maintain CRM governance processes, change requests, release documentation, and system configuration records.</span></li> <li><span>Develop operational dashboards and reports to monitor sales performance, pipeline activity, case volumes and resolution times, campaign performance, and CRM adoption.</span></li> <li><span>Deliver end-user training, user guides, and day-to-day CRM support.</span></li> <li><span>Configure and support Service Cloud case management, including queues, assignment and escalation rules, Omni-Channel routing, entitlements/SLAs, and knowledge articles for the resident and owner service teams.</span></li> <li><span>Support Marketing Cloud campaign execution, including journeys, email and landing-page templates, audience segmentation, consent/preference management, and lead and enquiry capture through to Sales Cloud handoff.</span></li> <li><span>Monitor data quality and execute regular data cleansing, validation, and de-duplication activities.</span></li> <li><span>Support CRM integrations and coordinate with IT and external vendors on system enhancements.</span></li> <li><span>Gather business requirements from Sales and Marketing teams and recommend CRM process improvements.</span></li> <li><span>Monitor CRM adoption and prepare regular reports on system usage, compliance, and data accuracy.</span></li> <li><span>Stay current with Salesforce best practices and recommend improvements to increase system efficiency.</span></li> <li><span>Support the evaluation and rollout of Salesforce AI capabilities, including Agentforce agents, Einstein features, and prompt templates, to automate routine sales and service tasks and improve response times.</span></li> </ol> <br> <p><span><strong>Job Requirements: </strong></span></p><br><br> <br> <p><span><strong>Experience</strong></span></p><br><br> <ul> <li><span><strong>3+ years of hands-on Salesforce administration and CRM support across Sales Cloud, Service Cloud, and Marketing Cloud</strong>.</span></li> <li><span>Experience supporting enterprise Salesforce implementations.</span></li> <li><span>Salesforce Administrator certification required; Advanced Administrator, Sales Cloud Consultant, Service Cloud Consultant, Marketing Cloud Email Specialist, or Agentforce Specialist preferred.</span></li> <li><span>Demonstrated experience delivering end-to-end lead-to-customer-service processes, working alongside sales, marketing, and customer service stakeholders.</span></li> <li><span>Experience in real estate, hospitality, or luxury customer environments preferred.</span></li> </ul> <br> <br> <p><span><strong>Technical Competencies:</strong></span></p><br><br> <br> <p><span>Salesforce Administration - Advanced</span></p><br><br> <p><span>CRM Strategy Support - Advanced</span></p><br><br> <p><span>Automation &amp; Workflow Design - Advanced</span></p><br><br> <p><span>Data Governance - Advanced</span></p><br><br> <p><span>Reporting &amp; Analytics - Advanced</span></p><br><br> <p><span>Stakeholder Management - Advanced</span></p><br><br> <p><span>Integration Support - Intermediate–Advanced</span></p><br><br> <p><span>User Training &amp; Adoption - Advanced</span></p><br><br> <p><span>Agentforce - Desired</span></p><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p>Mindrift is looking for skilled Bot Developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project ( https://tendem.ai/ ) and build conversational bots and messaging-platform integrations within our hybrid AI + human environment. In this role, as an AI Pilot that's how we refer to this position at Mindrift you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide bot engineering expertise, conversational design judgment, and quality control to ensure bots are reliable, useful, and ready for real users. This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.</p><p>The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.</p><p>This is a freelance role for a Tendem project. As a Bot Developer, you'll design, build, and refine messaging bots for one or more messaging platforms, including WhatsApp, Telegram, Discord, Slack, and similar platforms for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.</p><p>Key Responsibilities</p><ul><li>Build bots for one or more messaging platforms, such as WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, Slack and similar messaging platforms.</li><li>Design and implement conversational flows, dialogue state, and fallback handling.</li><li>Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.</li><li>Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).</li><li>Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).</li><li>Evaluate AI-generated bot code and refactor it for correctness, reliability, and graceful error handling.</li><li>Implement logging, monitoring, and recovery so bots stay healthy in production.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>At least 3 years of relevant experience backend, integration, automation, or bot development experience (required). Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.</p><p>Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows. We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and refine AI-assisted output into stable, user-friendly experiences. Strong problem-solving skills, attention to detail, and the ability to work independently are essential.</p><ul><li>At least 1 year of hands-on experience building bots for at least one major messaging platforms (WhatsApp, Telegram, Discord, Slack, or similar) is required</li><li>Strong command of Python or Node.js for backend bot logic.</li><li>Solid experience with REST APIs, webhooks, OAuth, and async request handling.</li><li>Experience with relational or NoSQL databases for storing conversation state and user data.</li><li>Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.</li><li>Understanding of platform-specific limits, message templates, and approval flows (e.g., WhatsApp template messages).</li><li>Experience with hosting and deployment (Docker, serverless, VPS, or PaaS)</li></ul><p>Strong attention to detail and commitment to bot reliability no silent failures, no broken flows. Self-directed work ethic with the ability to design and ship complete bots independently. Portfolio or examples of bots you've built (required). English proficiency: Upper-intermediate (B2) or above (required).</p>

<p>Mindrift is looking for highly skilled Python Data Scraping Engineers to join the Tendem project and drive specialized data scraping workflows within our hybrid AI + human system. In this role, as an AI Pilot that s how we refer to this role at Mindrift you ll collaborate with Tendem Agents that handle repetitive tasks, while you provide critical thinking, domain expertise, and quality control to deliver accurate and actionable results. This part-time remote opportunity is ideal for technical professionals with hands-on experience in web scraping, data extraction and processing. What We Do The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe. About the Role This is a freelance role for a Tendem project. As a Python Data Scraping Engineer, you'll handle data scraping tasks requiring technical precision for web extraction and processing, utilizing various tools such as our provided Apify and OpenRouter alongside your own resourceful approaches. Key Responsibilities Own end-to-end data extraction workflows across complex websites, ensuring complete coverage, accuracy, and reliable delivery of structured datasets. Leverage internal tools (Apify, OpenRouter) alongside custom workflows to accelerate data collection, validation, and task execution while meeting defined requirements. Ensure reliable extraction from dynamic and interactive web sources, adapting approaches as needed to handle JavaScript-rendered content and changing site behavior. Enforce data quality standards through validation checks, cross-source consistency controls, adherence to formatting specifications, and systematic verification prior to delivery. Scale scraping operations for large datasets using efficient batching or parallelization, monitor failures, and maintain stability against minor site structure changes. Compensation On this project, contributors can earn up to $37 per hour equivalent , depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements. How to get started Simply apply to this post, qualify, and get the chance to contribute to projects that match your technical skills, on your own schedule. From coding and automation to fine-tuning AI outputs, you ll play a key role in advancing AI capabilities and real-world applications.</p><p><strong>Desired Candidate Profile</strong></p><p>At least 3 year of relevant experience in data engineering, web scraping, automation, or software development (required). Bachelor's or Master s Degree in Engineering, Applied Mathematics, Computer Science, or related technical fields is a plus. Strong experience in Python web scraping (BeautifulSoup, Selenium or similar), including dynamic content (JS, AJAX, infinite scroll) and APIs via proxies. Proven ability to extract data from complex structures (hierarchies, archived pages, inconsistent HTML). Solid background in data cleaning, normalization, and validation, delivering structured datasets (CSV, JSON, Google Sheets). Hands-on experience with LLMs and AI frameworks to enhance automation and problem-solving. Strong attention to detail and commitment to data accuracy. Self-directed work ethic with ability to troubleshoot independently. A link to GitHub is a plus. English proficiency: Upper-intermediate (B2) or above (required).</p>