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<p>IT Operations is the frontline connection between IT@IFS and our global user community. Delivering local and remote support that ensures our colleagues have seamless access to the technology and systems they need to work efficiently. By providing responsive, high-quality support and continuously improving IT services, we enable teams to focus on delivering value without technical disruptions. This mid-level role is crafted for experienced IT professionals who excel in delivering high-quality technical support directly to end users across varied environments. As an IT Support Engineer, you are not only a frontline troubleshooter but also a strategic contributor to the broader support framework. You act as a critical escalation point for complex technical issues that go beyond first-line resolution, applying deep diagnostic expertise and a methodical approach to problem-solving. Your responsibilities span across maintaining and enhancing the performance of end-user systems and managing device configurations. In this capacity, you operate with a high degree of autonomy, often leading initiatives that improve service delivery and user satisfaction. You are expected to proactively identify inefficiencies, implement system optimizations, and contribute to continual service improvement efforts. Collaboration is key, as you work closely with cross-functional and cross-regional teams to uphold service excellence, share best practices, and align support strategies with organizational goals. Your role also involves mentoring junior support staff, shaping technical documentation, and participating in the rollout of new technologies and tools that enhance the end-user experience. Ultimately, this position demands a balance of hands-on technical proficiency, strategic thinking, and a user-centric mindset. You are a trusted technical advisor within the support ecosystem, driving operational resilience and ensuring that users across the enterprise experience seamless, secure, and responsive IT services.</p><p>Key Responsibilities</p><ul><li>Deliver Advanced Multi-Platform Support: Provide expert-level technical assistance across Windows, macOS, and mobile platforms. Ensure seamless user experiences by resolving complex device, application, and connectivity issues both onsite and remotely.</li><li>Lead Troubleshooting &amp; Escalation Management: Take ownership of persistent or high-impact technical problems, applying deep diagnostic expertise. Collaborate with infrastructure and application teams to escalate and resolve issues efficiently.</li><li>Support &amp; Optimize Office IT Infrastructure: Maintain and enhance video conferencing systems, network connectivity, and shared office technologies. Ensure meeting spaces and collaboration tools are reliable, user-friendly, and aligned with hybrid work needs.</li><li>Represent IT in Cross-Functional Projects: Act as a technical liaison in office expansions, infrastructure upgrades, and service transitions. Provide input on planning, implementation, and post-deployment support.</li><li>Maintain Documentation &amp; Knowledge Sharing: Create and refine internal documentation, SOPs, and troubleshooting guides. Contribute to team knowledge bases and mentor peers through structured learning and informal coaching.</li><li>Provide Regional Onsite Support: Travel occasionally to regional offices to deliver hands-on support, assist with deployments, and build relationships with local teams. Ensure consistent service standards across locations.</li></ul><p>Skills &amp; Competencies</p><ul><li>Advanced Troubleshooting: Diagnoses and resolves complex, persistent, or multi-layered technical issues across Windows, macOS, and mobile platforms. Apply structured problem-solving and leverages enterprise tools to ensure long-term resolution and user satisfaction.</li><li>MacOS Expertise: Demonstrates deep proficiency in macOS administration, including user account management, software deployment, system preferences, and device compliance. Confidently support Apple environments in mixed-platform workplaces.</li><li>Security Awareness: Upholds high standards of endpoint and data security in collaboration with the Security Operations Centre (SOC). Support patching, access controls, and incident response protocols while promoting user awareness and safe practices.</li><li>Project Collaboration: Actively contributes to cross-functional IT initiatives such as infrastructure upgrades, office expansions, and technology rollouts. Provide technical input, support implementation, and ensure smooth transitions for end users.</li><li>Documentation &amp; Knowledge Sharing: Creates and maintains clear, actionable documentation including SOPs, troubleshooting guides, and internal knowledge base articles. Share expertise with peers and junior staff to promote consistency and continuous learning.</li><li>Customer Service Excellence: Delivers high-quality support across multiple channels - face-to-face, Teams, email - with professionalism, empathy, and clarity. Build trust with users by resolving issues efficiently and communicating effectively.</li><li>Autonomy &amp; Leadership: Operates independently with minimal supervision, managing priorities and resolving escalations. Mentor junior team members, lead local initiatives, and contribute to team development and service improvement.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>Education:</strong> Bachelor's degree in Information Technology, Computer Science, Computer Systems &amp; Network or System Engineering (or equivalent experience).</li><li><strong>Certifications:</strong> Relevant certifications (e.g., ACSP, ACiT, Microsoft Modern Desktop, ITIL Foundation).</li><li><strong>Experience Requirements:</strong> Strong professional IT support experience, including remote and onsite roles. At least 2 years of experience in IT operations or IT support function. Advanced proficiency in Windows, macOS, and mobile platforms. Strong experience with MDM tools (Mosyle, Intune). Familiarity with ITIL service management and compliance practices. Experience supporting a global customer base and collaborating across time zones. Hands-on experience with troubleshooting end-user IT equipment (Laptops, Monitor etc.) hardware issues will be an added advantage. Strong understanding in basic IT technical concepts such as Microsoft Services, Networking, IT Infrastructure etc. Ability to work in a fast-paced, ever-changing environment. Work effectively individually or in a team-oriented, collaborative environment with great interpersonal skills. Demonstrated professionalism, service mindset, and interpersonal skills.</li><li><strong>Growth Indicators:</strong> Leads Local Support Operations: Serves as the go-to technical lead for regional support activities, coordinating daily workflows, mentoring team members, and ensuring consistent service delivery aligned with enterprise standards. Improves Support Processes &amp; User Experience: Identifies recurring challenges and inefficiencies, then initiates and implements enhancements to support workflows, documentation, and user-facing services. Advocates for solutions that reduce friction and elevate satisfaction. Recognizes AI as a critical tool for automating tasks, analysing support trends, and enhancing responsiveness. Influences Strategic IT Planning: Provides input on infrastructure decisions, technology rollouts, and service design. Collaborates with cross-functional teams to align support capabilities with broader IT goals and operational need.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Summary We are seeking an experienced HR Operations Manager to lead and oversee all Human Resources operations while ensuring full compliance with company policies, Saudi labor laws, and government regulations.<br> The successful candidate will manage the end-to-end employee lifecycle, oversee HR systems and processes, ensure compliance with Qiwa , Mudad , GOSI , Hadaf (HRDF) , and Saudization (Nitaqat) requirements, and drive operational excellence across the HR function.<br> Key ResponsibilitiesHR Operations Lead and manage the day-to-day HR operations, ensuring efficient, accurate, and compliant HR service delivery.<br> Oversee the full employee lifecycle, including onboarding, contract management, employee records, transfers, promotions, leave administration, and offboarding.<br> Develop, implement, and continuously improve HR policies, procedures, and operational workflows.<br> Ensure accurate maintenance of employee files, HR documentation, and confidential personnel records.<br> Supervise HR Operations staff and provide coaching, performance management, and professional development.<br> Government Platforms &amp; Compliance Manage all activities related to Qiwa , including employment contracts, employee transfers, work permits, establishment management, and compliance with Ministry of Human Resources regulations.<br> Oversee payroll processing and Wage Protection System (WPS) compliance through Mudad , ensuring timely salary processing and reporting.<br> Manage employee registration and compliance with GOSI , including new registrations, updates, and end-of-service processing.<br> Coordinate with Hadaf (HRDF) for wage support programs, training initiatives, and employer incentives.<br> Develop and monitor Saudization (Nitaqat) strategies to achieve and maintain required localization targets.<br> Monitor changes in Saudi labor regulations and ensure organizational compliance.<br> Coordinate with government authorities regarding inspections, audits, and regulatory requirements.<br> Payroll &amp; Employee Services Oversee payroll preparation and validation in coordination with Finance.<br> Ensure accurate processing of employee benefits, allowances, leave balances, overtime, and end-of-service benefits.<br> Resolve payroll discrepancies and employee inquiries in a timely manner.<br> Monitor attendance, leave management, and HR operational KPIs.<br> Employee Relations Manage employee relations issues, disciplinary actions, grievances, and investigations in accordance with company policies and Saudi Labor Law.<br> Support department managers with HR guidance and operational best practices.<br> Promote employee engagement and continuous improvement initiatives.<br> Reporting &amp; HR Systems Manage HR Information Systems (HRIS) and ensure data integrity.<br> Prepare HR dashboards and reports covering headcount, turnover, Saudization, payroll, recruitment, compliance, and workforce analytics.<br> Maintain accurate documentation to support internal and external audits.<br> Qualifications Bachelor's degree in Human Resources, Business Administration, Management, or a related field.<br> Minimum 8 + years of progressive HR experience, including 5+ years in an HR Operations management role.<br> Strong knowledge of Saudi Labor Law and HR best practices.<br> Extensive experience using Qiwa, Mudad, GOSI, Hadaf (HRDF), Muqeem, Absher Business, and other government HR platforms.<br> Professional HR certification such as SHRM-CP/SHRM-SCP, PHR/SPHR, or CIPD is preferred.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a skilled Technology Architect to lead our initiatives in enterprise architecture, digital and cloud transformation, and technology consulting. As a pivotal part of our team, you will drive the adoption of innovative technology solutions that meet our clients' business goals and propel them into new heights of efficiency and competitiveness.</p><p>Responsibilities including but not limited to:</p><ul><li><strong>Enterprise Architecture (EA):</strong> Define and implement EA strategies that align with client business objectives. Develop technology &amp; infratsructure architectural models or views that show how the current and future needs of an organization will be met in an efficient, sustainable, and adaptable manner. Lead governance processes of new architectures, ensuring they adhere to company standards and IT budgets.</li><li><strong>Digital Transformation:</strong> Guide clients through digital transformation initiatives to improve the effectiveness of their business strategies. Design and implement technology infrastructure solutions that enhance business processes, customer engagement, and operational efficiency. Evaluate emerging technology trends and their potential impact on the client's business.</li><li><strong>Cloud Transformation Strategies:</strong> Develop and execute cloud migration strategies, including the selection of platforms and determination of what to migrate (applications, workloads, data, etc.). Advise on cloud architectures and services best suited to meet client needs. Ensure optimal scalability, reliability, and security of cloud solutions.</li><li><strong>Technology and Infrastructure Consulting:</strong> Provide expert advice on the design, procurement, and implementation of IT hardware and software. Analyze existing technology environments to identify deficiencies and recommend solutions. Oversee the deployment of new systems and ensure that these are seamlessly integrated with existing IT infrastructure.</li><li><strong>Stakeholder Engagement and Team Collaboration:</strong> Collaborate with IT and business leadership to understand their vision and challenges. Communicate technology strategies to stakeholders at all levels, ensuring clarity and alignment. Lead and mentor team members, fostering a collaborative environment and enhancing their technical and professional skills.</li><li><strong>Project Management:</strong> Oversee multiple projects from conception to completion, ensuring they meet all deliverables within budget and time constraints. Identify risks and provide strategic solutions to mitigate them effectively.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s or Master s degree in Computer Science, Information Technology, or related field. Proven experience as a Technology Architect, with a deep understanding of enterprise architecture frameworks and their application. Experience in digital and cloud transformations. Strong leadership and communication skills, capable of persuading and influencing key decision-makers. Analytical thinker with a problem-solving aptitude. Relevant certifications (e.g., TOGAF , Google Cloud Architect Professional, CCNP, Microsoft Azure Architect Expert, VMWare Certified Professional, etc.) are preferred. Proven experience with different technology domains (Servers, Storage, Network, Security, Cloud Computing, Virtualization, Server OS) Strong experience and knowledge of Microsoft Active Directory administration, SSO and Password Management. Experience and knowledge of Networking technologies and security, VPN, Identity Access Management, VOIP. Strong experience of Windows Server, VMWare vCenter, Dell VXRail, EMC, PowerEdge server, or other forms of Hyper converged environments. Strong experience of different Microsoft Technologies (SQL, SharePoint, SCCM, SCOM)</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Experience in information security and compliance</p><p>Bachelor's degree or equivalent in Computer Science, Engineering, Information Systems Management, Information Security or other related fields</p><p>Experience in risk management and internal audit</p><p>i- CPA, CMA, CISA, CIA or equivalent risk, audit, or compliance credentials</p><p>Experience in Agile methodologies and DevOps practices</p><p>CISSP, CISA, CISM or other security certification, or GCIH (GIAC Certified Incident Handler) or GSEC (GIAC Security</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Experience in information security and compliance</li><li>Bachelor's degree or equivalent in Computer Science, Engineering, Information Systems Management, Information Security or other related fields</li><li>Experience in risk management and internal audit</li><li>CPA, CMA, CISA, CIA or equivalent risk, audit, or compliance credentials</li><li>Experience in Agile methodologies and DevOps practices</li><li>CISSP, CISA, CISM or other security certification, or GCIH (GIAC Certified Incident Handler) or GSEC (GIAC Security)</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Senior Accountant <p><strong>Job Title – Senior Accountant</strong><br> Location: Riyadh, Saudi Arabia</p><br> About the Role <p>We are seeking an experienced and detail-oriented Senior Accountant to oversee financial accounting, reporting, budgeting, and compliance activities. The role is responsible for ensuring accurate financial records, managing month-end and year-end closing processes, supporting business planning, and maintaining compliance with accounting standards and regulatory requirements. Experience within the food &amp; beverage, restaurant, retail, or hospitality sector is highly preferred.</p><br> Key Responsibilities Financial Accounting &amp; General Ledger <ul> <li> Oversee day-to-day accounting operations, ensuring accurate recording of financial transactions. </li> <li> Maintain and reconcile general ledger accounts and prepare journal entries. </li> <li> Manage month-end and year-end closing activities in accordance with accounting standards. </li> <li> Review accounting records and ensure the accuracy of financial data. </li> </ul> Financial Reporting &amp; Analysis <ul> <li> Prepare monthly, quarterly, and annual financial statements and management reports. </li> <li> Analyze financial performance, profitability, revenue, and operating expenses. </li> <li> Conduct variance analysis against budgets and forecasts. </li> <li> Provide financial insights and recommendations to support management decision-making. </li> </ul> Accounts Payable, Receivable &amp; Cash Management <ul> <li> Oversee accounts payable and receivable processes to ensure timely payments and collections. </li> <li> Monitor cash flow, working capital, and banking transactions. </li> <li> Perform bank reconciliations and maintain accurate cash records. </li> <li> Ensure proper reconciliation of supplier, customer, and intercompany accounts. </li> </ul> Budgeting &amp; Cost Control <ul> <li> Assist in preparing annual budgets, financial forecasts, and business plans. </li> <li> Monitor departmental expenses against approved budgets. </li> <li> Support cost control initiatives by identifying opportunities for operational efficiencies. </li> <li> Conduct financial analysis to improve profitability and resource utilization. </li> </ul> Taxation &amp; Regulatory Compliance <ul> <li> Ensure compliance with Saudi tax regulations, including VAT and Zakat requirements where applicable. </li> <li> Prepare and review tax filings and statutory reports. </li> <li> Coordinate with internal and external auditors during audit engagements. </li> <li> Maintain compliance with accounting policies, internal controls, and regulatory standards. </li> </ul> Internal Controls &amp; Process Improvement <ul> <li> Strengthen financial controls and accounting procedures. </li> <li> Recommend and implement process improvements to enhance operational efficiency. </li> <li> Ensure accurate documentation and secure maintenance of financial records. </li> <li> Support ERP implementation and finance system enhancements when required. </li> </ul> Team Collaboration &amp; Leadership <ul> <li> Provide guidance and support to junior accountants and finance team members. </li> <li> Collaborate with operations, procurement, HR, and management on financial matters. </li> <li> Assist the Finance Manager in achieving departmental objectives. </li> <li> Promote a culture of accountability, accuracy, and continuous improvement. </li> </ul> Qualifications &amp; Experience <ul> <li> Bachelor's Degree in Accounting, Finance, Commerce, or a related field. </li> <li> Professional qualification such as SOCPA, ACCA, CPA, CA, CMA, or equivalent is highly preferred. </li> <li> 6–10 years of experience in accounting or finance, including experience in a senior accounting role. </li> <li> Experience within the restaurant, food &amp; beverage, retail, hospitality, or consumer goods industry is highly preferred. </li> <li> Strong knowledge of IFRS, VAT regulations, financial reporting, and internal controls. </li> </ul> Key Skills &amp; Competencies <ul> <li> Financial accounting and reporting </li> <li> General ledger management </li> <li> Budgeting and financial planning </li> <li> Accounts payable and receivable </li> <li> Cash flow and working capital management </li> <li> VAT, Zakat, and statutory compliance </li> <li> Financial analysis and cost control </li> <li> ERP systems and advanced Microsoft Excel </li> <li> Leadership and team collaboration </li> <li> Strong analytical, organizational, and problem-solving skills </li> </ul> What We Offer <ul> <li> Competitive salary and comprehensive benefits package </li> <li> Opportunity to work with a leading organization in the food and hospitality sector </li> <li> Professional and collaborative work environment </li> <li> Career growth and leadership development opportunities </li> <li> Exposure to multi-unit financial operations and strategic business planning </li> </ul> <p><strong>Apply now!</strong></p><br> <br> <br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h3 >About the Role</h3> <p >Acwa is seeking a <strong >Field Operator Transmission</strong> to join our team in Neom, Saudi Arabia. This full-time position is crucial for ensuring the safe and reliable operation of our transmission systems, contributing to continuous power delivery within the region.</p> <h3 >Role Overview</h3> <p >The Field Operator Transmission is responsible for the safe and reliable operation, inspection, monitoring, and basic maintenance of transmission systems and associated equipment. This role ensures continuous power transmission in accordance with approved operating procedures, HSE requirements, and applicable grid standards.</p> <h3 >Key Responsibilities</h3> <ul > <li >Operate, monitor, and inspect transmission equipment, substations, transformers, switchgear, circuit breakers, isolators, protection systems, and associated electrical assets.</li> <li >Conduct routine field inspections, identify abnormal conditions, and report equipment faults, alarms, leaks, overheating, or other operational issues.</li> <li >Perform authorized switching, isolation, and restoration activities in accordance with approved procedures, permits, and switching programs.</li> <li >Support preventive and corrective maintenance activities, including equipment isolation, testing, inspection, and safe restoration to service.</li> <li >Ensure all activities comply with company HSE policies, electrical safety procedures, Permit to Work (PTW) requirements, and applicable transmission/grid standards.</li> <li >Respond promptly to equipment failures, trips, alarms, and emergency situations, and support troubleshooting and system restoration.</li> <li >Maintain accurate operational logs, inspection records, switching records, equipment status reports, and incident documentation.</li> <li >Coordinate with Control Room Operators, Maintenance, Engineering, Grid/Transmission Control, and contractors to ensure safe and efficient transmission operations.</li> <li >Verify the availability and operational condition of transmission equipment and promptly escalate defects that could affect system reliability.</li> <li >Support operational improvements, reliability initiatives, and implementation of best practices across transmission operations.</li> </ul> <h3 >Qualifications and Experience</h3> <p >Candidates should possess <strong >5 to 10 years of experience</strong> in the operation, inspection, and maintenance of transmission systems and associated electrical assets. A strong understanding of electrical safety procedures, grid standards, and operational protocols is essential for this role.</p> <h3 >Work Environment</h3> <p >This is a <strong >full-time</strong> position based in <strong >Neom, Saudi Arabia</strong>. The role requires on-site presence to manage critical transmission infrastructure and respond to operational demands.</p> <h3 >Application Information</h3> <p >We invite qualified candidates with the relevant experience to apply for this Field Operator Transmission opportunity at Acwa.</p>

Title: Management Information Systems Officer Department: Human Resources Location: Riyadh<br>Core Responsibilities:<br>Provides support in extraction/submission and analysis of Management Information Systems (MIS) reports based on requirements given by the senior management and various departments. Coordinates with various internal departments to gather information required to generate MIS reports. Completes tasks to support process improvements under the MIS systems for efficient data collection and report generation. Collates data and supports analysis to provide information requested from the departments in a timely and accurate manner. Assists in completion of periodical reviews to monitor risks associated with MIS reporting. Supports in furnishing data for devising incentive schemes across the various departments based on information extracted from the MIS. Communicates and provides information on MIS service level agreements to all internal stakeholders. Prepare regular dashboards/reports to the wider team and top management. Work closely with system support team for developments and enhancements.<br>Qualifications and Requirements:Bachelor's degree in MIS or Business Administration. Around 2 years of experience with preferred 1 years in a relevant role.

<p>ACQUIRED COMPETENCIES BASED ON JOB ROLE Core Functional: Business Acumen: Understand NFP business environment and objectives. Interpret and apply internal policies and procedures Intermediate. Communication: Communicate and deliver information in a business context both verbally and in writing in a clear, concise, and comprehensive manner Intermediate. Data Analysis &amp; Reporting: Monitor, collect and interpret a range of raw data from various sources, evaluate/analyze results and create reports to assist decision making process in various aspects of work at NAPCO Intermediate. Language: Knowledge of, and the ability to use National and Foreign languages both spoken and written - Intermediate. Planning &amp; Organizing: Organize and plan work/project activities to efficiently accomplish tasks and meet short &amp; long term objectives Intermediate. Technological Ability: Understand and effectively use standard equipment and office automation systems and software Intermediate. Technical Functional: B2B End User Behavior: Know Napco end-users purchase and consumption behavior in a business-to business (B2B) context ensuring that we are offering customers an entire solution Intermediate. B2B Customer Behavior: Know Napco end-users and customers purchase and consumption behavior in a business-to-business-to-consumer (B2B2C) context and their expectations including stated and implied needs - Intermediate. Credit Management: Effectively manage credit activities and credit limits granted to customers in line with Napco Credit Policy Intermediate. Market Intelligence: Understand, capture, and communicate industry trends, current market dynamics, competitor activities, environmental forces, and changes in customer needs and requirements in how they relate to Napco sales operations Intermediate. Market Research: Conduct/manage/commission relevant quantitative and qualitative research to support marketing plans, assess and select reliable and valid external primary and secondary research methodology and data sources in order to provide management with accurate and up-todate information and outcome Basic. Market Positioning Analytical Tools and Targeting: Design and perform analytical analysis (SWOT and GAP analysis), in order to define the segments on which Napco companies should focus, due to market size and growth trends, and to define their competitive advantage. Identify and use the right tools that helps the clear and best positioning of a product and/or the company in the consumer and/or customer s perception. Perform price and product quality/benefit analysis to define the product positioning within the brand architecture and across the product category Basic. Market Segmentation: Divide and subdivide a large market into clearly identifiable segments of customers and/or consumers, having similar demand characteristics, in order to support the design of a marketing mix matching the needs of those targeted segments Basic. Merchandising: Apply different methods, practices, and operations used to promote and sustain Napco B2C commercial activities Expert. Pricing Strategies and Policies: Set pricing strategies and policies enabling at securing Napco Companies business objectives mix: sales and market share growth; return on investment and targeted perceived brand value Intermediate. Product Development: Know product development methodology and life cycle, consumer research and proforma P&amp;L. and to estimate EMV (estimated market value) and perform a competitive evaluation to define product positioning. Evaluate the product at different product development phases from basis for interest, to basis for commercialization Advanced. Product Knowledge and Positioning: Know all information, including positioning, pertaining to the sales product in question, and to explain all features and answer any inquiry related to our products and those of the competition, in order to reinforce the image or identity in the minds of Napco target market Intermediate. Sales Process: Prospect, forecast, maintain customer requirements (stated and implied needs), secure payment, reconcile accounts, recapture lost customers, prepare and close deals and contracts, balance collection and deliveries, handle customer complaints, and work on the Customer Relationship Management (CRM) system Advance. Selling Techniques and Skills: Apply a wide range of sales, negotiation, persuasion, and presentation techniques and skills to influence prospective buyers into closing a purchase order. Keep longterm business association leveraging from interpersonal skills Intermediate. Strategic Marketing Planning: Prepare, develop, communicate, implement, and manage the Brand Development Plan or the strategic marketing plan and product/brand portfolio derived from Napco overall business strategy and contributing to its formulation, in order to maximize revenues and profits and secure sustainable competitive advantage - Basic. Sustainability: Understand sustainability practices, environmental regulations, and packaging industry trends Intermediate. Trade Finance: Know customs duties, country regulations, INCOTERMS, payment modalities and guarantees, insurances, and international shipping and trade agreements of relevance to Napco sales operations Basic.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking a highly sophisticated, tech-savvy Management Executive Secretary to directly support our clients Chief Technology Officer (CTO) and interface with the broader C-level executive team.<br> This is not a traditional administrative role.<br> We are seeking a high-caliber professional with 8+ years of C-suite support experience who speaks the language of technology.<br> As the Management Executive Secretary, you will serve as the trusted partner and primary gatekeeper to the CTO.<br> While the executive leads the technology division, your focus will be on seamless administrative execution, high-level stakeholder management, and calendar optimization.<br> The ideal candidate is a proactive coordinator who thrives in a dynamic corporate office, manages confidentiality with absolute discretion, and keeps the executive office running like clockwork.<br> Key Responsibilities Calendar &amp; Schedule Management: Proactively manage and optimize the CTO’s complex calendar, prioritizing high-stakes meetings, resolving scheduling conflicts, and ensuring smooth daily workflows.<br> Executive Gatekeeping: Act as the primary point of contact for the CTO's office.<br> Professionally screen and manage incoming calls, emails, visitors, and correspondence.<br> Meeting &amp; Board Coordination: Organize and facilitate C-level and department-wide meetings.<br> Prepare detailed agendas, compile briefing materials, draft accurate meeting minutes, and track action items to completion.<br> Travel &amp; Logistics: Plan and coordinate flawless domestic and international travel itineraries, including visa processing, flight/hotel bookings, and ground transportation.<br> Document &amp; Presentation Preparation: Draft, edit, and format professional correspondence, memos, reports, and executive-level presentations.<br> Liaison &amp; Communication: Serve as a professional bridge for communication between the CTO’s office, internal department heads, global partners, and external vendors.<br> Information &amp; File Management: Maintain a highly organized, secure, and confidential digital and physical filing system for all executive-level documentation.<br> Experience: Strictly 8+ years of dedicated experience as an Executive Secretary or Executive Assistant, with a proven track record of exclusively supporting C-level executives (CEOs, CFOs, CTOs, or Board Members).<br> Education: Bachelor’s degree in Business Administration, English, Office Management, or a related field is preferred.<br> Language Skills: Boardroom-level fluency in written and spoken English is mandatory.<br> Conversational or professional Arabic is highly advantageous for local coordination.<br> Key Competencies C-Suite Polish &amp; Diplomacy: Exceptional interpersonal and communication skills, with the confidence to interact with high-profile stakeholders and board members.<br> Exceptional Organization: A master of prioritization and multitasking who can manage tight deadlines and high-pressure situations with grace.<br> Absolute Discretion: Proven ability to handle highly sensitive, proprietary, and confidential corporate information.<br> Modern Tool Proficiency: Fully proficient in standard corporate tools (Microsoft Office Suite, Google Workspace, and modern communication platforms).<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La&nbsp;</span></span></span></strong></span></span></p><br><br> <br> <p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br> <br> <p><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></p><br><br> <br> <ul> <li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li> <li><span><span><span>4 restaurants and lounges, including the legendary Shang Palace</span></span></span></li> <li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li> <li><span><span><span>116 privately owned Burj Assila Residences.</span></span></span></li> </ul> &nbsp; <br> <p><span><span><strong><span><span><span>Job Summary:</span></span></span></strong></span></span></p><br><br> <br> <p><span><span>As a Guest Relations Officer at Shangri-La Jeddah, you will be the face of our hotel, ensuring that every guest receives exceptional service that reflects our values and beliefs.&nbsp;</span></span></p><br><br> <p><span><span>You will play a vital role in creating memorable experiences by understanding and anticipating the needs of our diverse clientele, which includes&nbsp;&nbsp;cultures from around the globe. Your ability to communicate effectively and build rapport with guests will be essential in fostering a welcoming and inclusive environment.</span></span></p><br><br> <br> <p><span><span><strong><span><span><span>Key Responsibilities:&nbsp;</span></span></span></strong></span></span></p><br><br> <br> <ul> <li><span><span><span><span><span>To have- Greet and welcome guests upon arrival, ensuring a warm and friendly atmosphere (based on Forbes five-star standards).</span></span></span></span></span></li> <li><span><span><span><span><span>Assist guests with check-in and check-out processes, providing information about hotel services and amenities.</span></span></span></span></span></li> <li><span><span><span><span><span>Address guest inquiries, concerns, and complaints promptly and professionally, ensuring a high level of satisfaction.</span></span></span></span></span></li> <li><span><span><span><span><span>Maintain a thorough knowledge of hotel facilities, services, and local attractions to provide accurate information to guests.</span></span></span></span></span></li> <li><span><span><span><span><span>Collaborate and communicate with various departments to ensure seamless service delivery and guest satisfaction.</span></span></span></span></span></li> <li><span><span><span><span><span>Organize and coordinate special requests, such as room preferences, celebrations, and transportation needs, etc</span></span></span></span></span></li> <li><span><span><span><span><span>Conduct regular follow-ups with guests during their stay to ensure their needs are met and to gather feedback.</span></span></span></span></span></li> <li><span><span><span><span><span>Promote our hotel loyalty program Shangri-La Circle and encourage repeat visits through personalized service.</span></span></span></span></span></li> <li><span><span><span><span><span>Uphold the hotel’s standards of service excellence and contribute to a positive team environment.</span></span></span></span></span></li> </ul> <br> <p><span><span><strong><span><span><span>Desired Personality Traits:</span></span></span></strong></span></span></p><br><br> <br> <ul> <li><span><span><span><span><span>Culturally Sensitive: An understanding and appreciation of both Asian and Arabic cultures in particular, with the ability to navigate cultural nuances in communication and service.</span></span></span></span></span></li> <li><span><span><span><span><span>Empathetic: A genuine desire to understand and meet the needs of guests, demonstrating compassion and attentiveness.</span></span></span></span></span></li> <li><span><span><span><span><span>Charismatic: A warm and engaging personality that makes guests feel valued and welcomed.</span></span></span></span></span></li> <li><span><span><span><span><span>Proactive: Anticipates guest needs and takes initiative to provide solutions before issues arise.</span></span></span></span></span></li> <li><span><span><span><span><span>Adaptable: Comfortable working in a fast-paced environment and able to adjust to changing situations and guest preferences.</span></span></span></span></span></li> <li><span><span><span><span><span>Detail-Oriented: A keen eye for detail to ensure that every aspect of the guest experience is flawless.</span></span></span></span></span></li> <li><span><span><span><span><span>Excellent Communicator: Strong verbal and written communication skills in both English and Arabic; proficiency in additional languages is a plus.</span></span></span></span></span></li> <li><span><span><span><span><span>Team Player: Collaborative spirit with the ability to work effectively with colleagues across various departments.</span></span></span></span></span></li> <li><span><span><span><span><span>Problem Solver: Strong critical thinking skills to address and resolve guest concerns efficiently.</span></span></span></span></span></li> </ul> <br> <p><strong><span><span><span>What we are Looking For:&nbsp;</span></span></span></strong></p><br><br> <br> <ul> <li><span><span><span><span><span>Bachelor’s degree in Hospitality Management, Business Administration preferred but not mandatory</span></span></span></span></span></li> <li><span><span><span><span><span>Previous experience in guest relations or a similar role in a luxury hotel environment is preferred.</span></span></span></span></span></li> <li><span><span><span><span><span>Knowledge of hospitality software (OPMS) &nbsp;and systems is an advantage.</span></span></span></span></span></li> <li><span><span><span><span><span>Strong understanding of the luxury hospitality market in Saudi Arabia.</span></span></span></span></span></li> <li><span><span><span><span><span>Chinese speaker</span></span></span></span></span></li> </ul> <br> <br> <p><strong><span><span><span>Why Join Us:&nbsp;</span></span></span></strong></p><br><br> <br> <ul> <li><span>A workplace that values your passion and supports self-realization and personal growth.&nbsp;</span></li> <li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.&nbsp;</span></li> <li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.&nbsp;</span></li> <li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li> </ul> <br> <p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br> <p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br> <p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br> <br> <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La&nbsp;</span></span></span></strong></span></span></p><br><br> <br> <p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br> <br> <p><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></p><br><br> <br> <ul> <li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li> <li><span><span><span>4 restaurants and lounges, including the legendary Shang Palace</span></span></span></li> <li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li> <li><span><span><span>116 privately owned Burj Assila Residences.</span></span></span></li> </ul> &nbsp; <br> <p><span><span><strong><span><span><span>Job Summary:</span></span></span></strong></span></span></p><br><br> <br> <p><span><span>As a Guest Relations Officer at Shangri-La Jeddah, you will be the face of our hotel, ensuring that every guest receives exceptional service that reflects our values and beliefs.&nbsp;</span></span></p><br><br> <p><span><span>You will play a vital role in creating memorable experiences by understanding and anticipating the needs of our diverse clientele, which includes&nbsp;&nbsp;cultures from around the globe. Your ability to communicate effectively and build rapport with guests will be essential in fostering a welcoming and inclusive environment.</span></span></p><br><br> <br> <p><span><span><strong><span><span><span>Key Responsibilities:&nbsp;</span></span></span></strong></span></span></p><br><br> <br> <ul> <li><span><span><span><span><span>To have- Greet and welcome guests upon arrival, ensuring a warm and friendly atmosphere (based on Forbes five-star standards).</span></span></span></span></span></li> <li><span><span><span><span><span>Assist guests with check-in and check-out processes, providing information about hotel services and amenities.</span></span></span></span></span></li> <li><span><span><span><span><span>Address guest inquiries, concerns, and complaints promptly and professionally, ensuring a high level of satisfaction.</span></span></span></span></span></li> <li><span><span><span><span><span>Maintain a thorough knowledge of hotel facilities, services, and local attractions to provide accurate information to guests.</span></span></span></span></span></li> <li><span><span><span><span><span>Collaborate and communicate with various departments to ensure seamless service delivery and guest satisfaction.</span></span></span></span></span></li> <li><span><span><span><span><span>Organize and coordinate special requests, such as room preferences, celebrations, and transportation needs, etc</span></span></span></span></span></li> <li><span><span><span><span><span>Conduct regular follow-ups with guests during their stay to ensure their needs are met and to gather feedback.</span></span></span></span></span></li> <li><span><span><span><span><span>Promote our hotel loyalty program Shangri-La Circle and encourage repeat visits through personalized service.</span></span></span></span></span></li> <li><span><span><span><span><span>Uphold the hotel’s standards of service excellence and contribute to a positive team environment.</span></span></span></span></span></li> </ul> <br> <p><span><span><strong><span><span><span>Desired Personality Traits:</span></span></span></strong></span></span></p><br><br> <br> <ul> <li><span><span><span><span><span>Culturally Sensitive: An understanding and appreciation of both Asian and Arabic cultures in particular, with the ability to navigate cultural nuances in communication and service.</span></span></span></span></span></li> <li><span><span><span><span><span>Empathetic: A genuine desire to understand and meet the needs of guests, demonstrating compassion and attentiveness.</span></span></span></span></span></li> <li><span><span><span><span><span>Charismatic: A warm and engaging personality that makes guests feel valued and welcomed.</span></span></span></span></span></li> <li><span><span><span><span><span>Proactive: Anticipates guest needs and takes initiative to provide solutions before issues arise.</span></span></span></span></span></li> <li><span><span><span><span><span>Adaptable: Comfortable working in a fast-paced environment and able to adjust to changing situations and guest preferences.</span></span></span></span></span></li> <li><span><span><span><span><span>Detail-Oriented: A keen eye for detail to ensure that every aspect of the guest experience is flawless.</span></span></span></span></span></li> <li><span><span><span><span><span>Excellent Communicator: Strong verbal and written communication skills in both English and Arabic; proficiency in additional languages is a plus.</span></span></span></span></span></li> <li><span><span><span><span><span>Team Player: Collaborative spirit with the ability to work effectively with colleagues across various departments.</span></span></span></span></span></li> <li><span><span><span><span><span>Problem Solver: Strong critical thinking skills to address and resolve guest concerns efficiently.</span></span></span></span></span></li> </ul> <br> <p><strong><span><span><span>What we are Looking For:&nbsp;</span></span></span></strong></p><br><br> <br> <ul> <li><span><span><span><span><span>Bachelor’s degree in Hospitality Management, Business Administration preferred but not mandatory</span></span></span></span></span></li> <li><span><span><span><span><span>Previous experience in guest relations or a similar role in a luxury hotel environment is preferred.</span></span></span></span></span></li> <li><span><span><span><span><span>Knowledge of hospitality software (OPMS) &nbsp;and systems is an advantage.</span></span></span></span></span></li> <li><span><span><span><span><span>Strong understanding of the luxury hospitality market in Saudi Arabia.</span></span></span></span></span></li> <li><span><span><span><span><span>Chinese speaker</span></span></span></span></span></li> </ul> <br> <br> <p><strong><span><span><span>Why Join Us:&nbsp;</span></span></span></strong></p><br><br> <br> <ul> <li><span>A workplace that values your passion and supports self-realization and personal growth.&nbsp;</span></li> <li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.&nbsp;</span></li> <li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.&nbsp;</span></li> <li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li> </ul> <br> <p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br> <p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br> <p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br> <br> <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La&nbsp;</span></span></span></strong></span></span></p><br><br> <br> <p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br> <br> <p><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></p><br><br> <br> <ul> <li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li> <li><span><span><span>4 restaurants and lounges, including the legendary Shang Palace</span></span></span></li> <li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li> <li><span><span><span>116 privately owned Burj Assila Residences.</span></span></span></li> </ul> &nbsp; <br> <p><span><span><strong><span><span><span>Job Summary:</span></span></span></strong></span></span></p><br><br> <br> <p><span><span>As a Guest Relations Officer at Shangri-La Jeddah, you will be the face of our hotel, ensuring that every guest receives exceptional service that reflects our values and beliefs.&nbsp;</span></span></p><br><br> <p><span><span>You will play a vital role in creating memorable experiences by understanding and anticipating the needs of our diverse clientele, which includes&nbsp;&nbsp;cultures from around the globe. Your ability to communicate effectively and build rapport with guests will be essential in fostering a welcoming and inclusive environment.</span></span></p><br><br> <br> <p><span><span><strong><span><span><span>Key Responsibilities:&nbsp;</span></span></span></strong></span></span></p><br><br> <br> <ul> <li><span><span><span><span><span>To have- Greet and welcome guests upon arrival, ensuring a warm and friendly atmosphere (based on Forbes five-star standards).</span></span></span></span></span></li> <li><span><span><span><span><span>Assist guests with check-in and check-out processes, providing information about hotel services and amenities.</span></span></span></span></span></li> <li><span><span><span><span><span>Address guest inquiries, concerns, and complaints promptly and professionally, ensuring a high level of satisfaction.</span></span></span></span></span></li> <li><span><span><span><span><span>Maintain a thorough knowledge of hotel facilities, services, and local attractions to provide accurate information to guests.</span></span></span></span></span></li> <li><span><span><span><span><span>Collaborate and communicate with various departments to ensure seamless service delivery and guest satisfaction.</span></span></span></span></span></li> <li><span><span><span><span><span>Organize and coordinate special requests, such as room preferences, celebrations, and transportation needs, etc</span></span></span></span></span></li> <li><span><span><span><span><span>Conduct regular follow-ups with guests during their stay to ensure their needs are met and to gather feedback.</span></span></span></span></span></li> <li><span><span><span><span><span>Promote our hotel loyalty program Shangri-La Circle and encourage repeat visits through personalized service.</span></span></span></span></span></li> <li><span><span><span><span><span>Uphold the hotel’s standards of service excellence and contribute to a positive team environment.</span></span></span></span></span></li> </ul> <br> <p><span><span><strong><span><span><span>Desired Personality Traits:</span></span></span></strong></span></span></p><br><br> <br> <ul> <li><span><span><span><span><span>Culturally Sensitive: An understanding and appreciation of both Asian and Arabic cultures in particular, with the ability to navigate cultural nuances in communication and service.</span></span></span></span></span></li> <li><span><span><span><span><span>Empathetic: A genuine desire to understand and meet the needs of guests, demonstrating compassion and attentiveness.</span></span></span></span></span></li> <li><span><span><span><span><span>Charismatic: A warm and engaging personality that makes guests feel valued and welcomed.</span></span></span></span></span></li> <li><span><span><span><span><span>Proactive: Anticipates guest needs and takes initiative to provide solutions before issues arise.</span></span></span></span></span></li> <li><span><span><span><span><span>Adaptable: Comfortable working in a fast-paced environment and able to adjust to changing situations and guest preferences.</span></span></span></span></span></li> <li><span><span><span><span><span>Detail-Oriented: A keen eye for detail to ensure that every aspect of the guest experience is flawless.</span></span></span></span></span></li> <li><span><span><span><span><span>Excellent Communicator: Strong verbal and written communication skills in both English and Arabic; proficiency in additional languages is a plus.</span></span></span></span></span></li> <li><span><span><span><span><span>Team Player: Collaborative spirit with the ability to work effectively with colleagues across various departments.</span></span></span></span></span></li> <li><span><span><span><span><span>Problem Solver: Strong critical thinking skills to address and resolve guest concerns efficiently.</span></span></span></span></span></li> </ul> <br> <p><strong><span><span><span>What we are Looking For:&nbsp;</span></span></span></strong></p><br><br> <br> <ul> <li><span><span><span><span><span>Bachelor’s degree in Hospitality Management, Business Administration preferred but not mandatory</span></span></span></span></span></li> <li><span><span><span><span><span>Previous experience in guest relations or a similar role in a luxury hotel environment is preferred.</span></span></span></span></span></li> <li><span><span><span><span><span>Knowledge of hospitality software (OPMS) &nbsp;and systems is an advantage.</span></span></span></span></span></li> <li><span><span><span><span><span>Strong understanding of the luxury hospitality market in Saudi Arabia.</span></span></span></span></span></li> <li><span><span><span><span><span>Chinese speaker</span></span></span></span></span></li> </ul> <br> <br> <p><strong><span><span><span>Why Join Us:&nbsp;</span></span></span></strong></p><br><br> <br> <ul> <li><span>A workplace that values your passion and supports self-realization and personal growth.&nbsp;</span></li> <li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.&nbsp;</span></li> <li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.&nbsp;</span></li> <li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li> </ul> <br> <p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br> <p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br> <p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br> <br> <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p><br></p><p><b>Key Responsibilities</b></p><p>Administrative &amp; Office Support</p><ul><li>Provide day-to-day administrative assistance to supervisors and internal teams.</li><li>Complete routine clerical and office-support assignments.</li><li>Process forms, documents, requests, and internal correspondence.</li><li>Maintain administrative trackers, logs, lists, and task records.</li><li>Prepare basic reports, summaries, and business documents.</li><li>Monitor outstanding administrative tasks and deadlines.</li><li>Retrieve information and documentation for authorized team members.</li><li>Coordinate routine administrative activities.</li><li>Follow up on pending requests when necessary.</li><li>Assist with special administrative projects as assigned.</li></ul><p>Data Entry &amp; Records Management</p><ul><li>Accurately enter information into databases, spreadsheets, CRM systems, and other approved platforms.</li><li>Create new records and update existing information.</li><li>Transfer information from forms, emails, documents, and other authorized sources.</li><li>Review entered information for accuracy and completeness.</li><li>Identify missing, duplicate, outdated, or inconsistent records.</li><li>Correct routine errors according to established procedures.</li><li>Maintain accurate and organized business records.</li><li>Assist with database cleanup and record-maintenance activities.</li></ul><p>Email &amp; Correspondence</p><ul><li>Monitor assigned administrative inboxes and communication channels.</li><li>Review incoming correspondence and identify required actions.</li><li>Respond to routine administrative inquiries when authorized.</li><li>Forward requests to the appropriate department or employee.</li><li>Draft basic professional correspondence.</li><li>Proofread outgoing communications for accuracy and professionalism.</li><li>Maintain organized email folders and communication records.</li><li>Follow up on outstanding correspondence when assigned.</li></ul><p>Document Preparation &amp; Processing</p><ul><li>Prepare, format, edit, and organize routine business documents.</li><li>Assist with letters, forms, reports, memos, and administrative materials.</li><li>Review documents for accuracy and completeness.</li><li>Proofread documents for spelling, grammar, and formatting.</li><li>Update existing templates and documents as instructed.</li><li>Upload and store completed documents appropriately.</li><li>Maintain proper document versions.</li><li>Assist with document indexing and archiving.</li></ul><p>Spreadsheet &amp; Database Support</p><ul><li>Maintain spreadsheets using Microsoft Excel, Google Sheets, or similar applications.</li><li>Update administrative trackers and data lists.</li><li>Sort, filter, categorize, and organize information.</li><li>Review spreadsheets for errors or missing information.</li><li>Maintain consistent formatting.</li><li>Prepare simple data summaries when requested.</li><li>Support routine record verification and database maintenance.</li></ul><p>Digital File Management</p><ul><li>Maintain organized electronic filing systems.</li><li>Upload, rename, categorize, and archive digital documents.</li><li>Follow established file-naming conventions.</li><li>Store files in designated folders and systems.</li><li>Maintain organized shared drives and cloud-based workspaces.</li><li>Retrieve documents for authorized employees.</li><li>Identify duplicate, outdated, or incorrectly filed records.</li><li>Assist with digital file cleanup and archiving.</li></ul><p>Calendar &amp; Scheduling Support</p><ul><li>Assist with scheduling meetings, appointments, and virtual calls.</li><li>Review calendar availability before scheduling.</li><li>Enter appointment and meeting information accurately.</li><li>Send meeting invitations and reminders when required.</li><li>Update calendars when scheduling changes occur.</li><li>Assist with identifying scheduling conflicts.</li><li>Maintain accurate scheduling information.</li></ul><p>Internal Communication &amp; Coordination</p><ul><li>Communicate professionally with supervisors and colleagues.</li><li>Route administrative requests to appropriate team members.</li><li>Follow up on outstanding internal requests.</li><li>Provide accurate information to authorized employees.</li><li>Maintain clear records of completed and pending tasks.</li><li>Provide progress updates when requested.</li><li>Escalate urgent or sensitive matters appropriately.</li></ul><p>Confidentiality &amp; Data Protection</p><p>The Administrative Professional may have access to confidential company, employee, customer, vendor, or operational information. The successful candidate must:</p><ul><li>Maintain strict confidentiality.</li><li>Access information only when necessary for assigned duties.</li><li>Protect passwords and company credentials.</li><li>Use approved company systems and communication channels.</li><li>Follow data-storage and document-sharing procedures.</li><li>Maintain privacy while working remotely.</li><li>Secure work devices and systems when unattended.</li><li>Never disclose confidential information to unauthorized individuals.</li><li>Report suspected security incidents promptly.</li><li>Follow applicable privacy and data-protection requirements, including GDPR requirements where relevant.</li></ul><p>Remote Work Expectations</p><p>As a fully remote employee, the successful candidate will be expected to:</p><ul><li>Maintain reliable internet access during scheduled working hours.</li><li>Remain available through designated communication channels.</li><li>Maintain dependable attendance and punctuality.</li><li>Manage assigned responsibilities independently.</li><li>Prioritize tasks according to deadlines and business needs.</li><li>Attend required virtual meetings and training sessions.</li><li>Communicate promptly about delays or technical issues.</li><li>Maintain a professional and reasonably quiet workspace.</li><li>Follow company remote-work and information-security procedures.</li></ul><p>Required Qualifications</p><ul><li>High school diploma, secondary school qualification, GED, or equivalent.</li><li>Basic to intermediate computer proficiency.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma, secondary school qualification, GED, or equivalent.</li><li>Basic to intermediate computer proficiency.</li><li>Strong organizational and time-management skills.</li><li>Good written and verbal communication abilities.</li><li>Strong attention to detail and accuracy.</li><li>Good typing and keyboard skills.</li><li>Ability to work with email, spreadsheets, documents, and online systems.</li><li>Ability to follow written and verbal instructions.</li><li>Ability to manage multiple administrative responsibilities.</li><li>Ability to maintain organized records and files.</li><li>Ability to work independently with limited supervision.</li><li>Responsible approach to confidential information.</li><li>Previous experience in office administration, administrative assistance, data entry, clerical support, virtual assistance, customer support, or records management is beneficial but may not be required.</li></ul><p>Preferred Qualifications</p><p>Experience or familiarity with the following is advantageous:</p><ul><li>Microsoft Word, Excel, and Outlook</li><li>Google Docs, Sheets, Drive, Gmail, and Calendar</li><li>CRM or database systems</li><li>Digital document-management platforms</li><li>Cloud-based business applications</li><li>Virtual meeting platforms</li><li>Task-management applications</li></ul><p>Training may be provided for PulseMediaNL-specific systems and procedures.</p>

<p><br></p><p><b>Key Responsibilities</b></p><p>Administrative &amp; Office Support</p><ul><li>Provide day-to-day administrative assistance to supervisors and internal teams.</li><li>Complete routine clerical and office-support assignments.</li><li>Process forms, documents, requests, and internal correspondence.</li><li>Maintain administrative trackers, logs, lists, and task records.</li><li>Prepare basic reports, summaries, and business documents.</li><li>Monitor outstanding administrative tasks and deadlines.</li><li>Retrieve information and documentation for authorized team members.</li><li>Coordinate routine administrative activities.</li><li>Follow up on pending requests when necessary.</li><li>Assist with special administrative projects as assigned.</li></ul><p>Data Entry &amp; Records Management</p><ul><li>Accurately enter information into databases, spreadsheets, CRM systems, and other approved platforms.</li><li>Create new records and update existing information.</li><li>Transfer information from forms, emails, documents, and other authorized sources.</li><li>Review entered information for accuracy and completeness.</li><li>Identify missing, duplicate, outdated, or inconsistent records.</li><li>Correct routine errors according to established procedures.</li><li>Maintain accurate and organized business records.</li><li>Assist with database cleanup and record-maintenance activities.</li></ul><p>Email &amp; Correspondence</p><ul><li>Monitor assigned administrative inboxes and communication channels.</li><li>Review incoming correspondence and identify required actions.</li><li>Respond to routine administrative inquiries when authorized.</li><li>Forward requests to the appropriate department or employee.</li><li>Draft basic professional correspondence.</li><li>Proofread outgoing communications for accuracy and professionalism.</li><li>Maintain organized email folders and communication records.</li><li>Follow up on outstanding correspondence when assigned.</li></ul><p>Document Preparation &amp; Processing</p><ul><li>Prepare, format, edit, and organize routine business documents.</li><li>Assist with letters, forms, reports, memos, and administrative materials.</li><li>Review documents for accuracy and completeness.</li><li>Proofread documents for spelling, grammar, and formatting.</li><li>Update existing templates and documents as instructed.</li><li>Upload and store completed documents appropriately.</li><li>Maintain proper document versions.</li><li>Assist with document indexing and archiving.</li></ul><p>Spreadsheet &amp; Database Support</p><ul><li>Maintain spreadsheets using Microsoft Excel, Google Sheets, or similar applications.</li><li>Update administrative trackers and data lists.</li><li>Sort, filter, categorize, and organize information.</li><li>Review spreadsheets for errors or missing information.</li><li>Maintain consistent formatting.</li><li>Prepare simple data summaries when requested.</li><li>Support routine record verification and database maintenance.</li></ul><p>Digital File Management</p><ul><li>Maintain organized electronic filing systems.</li><li>Upload, rename, categorize, and archive digital documents.</li><li>Follow established file-naming conventions.</li><li>Store files in designated folders and systems.</li><li>Maintain organized shared drives and cloud-based workspaces.</li><li>Retrieve documents for authorized employees.</li><li>Identify duplicate, outdated, or incorrectly filed records.</li><li>Assist with digital file cleanup and archiving.</li></ul><p>Calendar &amp; Scheduling Support</p><ul><li>Assist with scheduling meetings, appointments, and virtual calls.</li><li>Review calendar availability before scheduling.</li><li>Enter appointment and meeting information accurately.</li><li>Send meeting invitations and reminders when required.</li><li>Update calendars when scheduling changes occur.</li><li>Assist with identifying scheduling conflicts.</li><li>Maintain accurate scheduling information.</li></ul><p>Internal Communication &amp; Coordination</p><ul><li>Communicate professionally with supervisors and colleagues.</li><li>Route administrative requests to appropriate team members.</li><li>Follow up on outstanding internal requests.</li><li>Provide accurate information to authorized employees.</li><li>Maintain clear records of completed and pending tasks.</li><li>Provide progress updates when requested.</li><li>Escalate urgent or sensitive matters appropriately.</li></ul><p>Confidentiality &amp; Data Protection</p><p>The Administrative Professional may have access to confidential company, employee, customer, vendor, or operational information. The successful candidate must:</p><ul><li>Maintain strict confidentiality.</li><li>Access information only when necessary for assigned duties.</li><li>Protect passwords and company credentials.</li><li>Use approved company systems and communication channels.</li><li>Follow data-storage and document-sharing procedures.</li><li>Maintain privacy while working remotely.</li><li>Secure work devices and systems when unattended.</li><li>Never disclose confidential information to unauthorized individuals.</li><li>Report suspected security incidents promptly.</li><li>Follow applicable privacy and data-protection requirements, including GDPR requirements where relevant.</li></ul><p>Remote Work Expectations</p><p>As a fully remote employee, the successful candidate will be expected to:</p><ul><li>Maintain reliable internet access during scheduled working hours.</li><li>Remain available through designated communication channels.</li><li>Maintain dependable attendance and punctuality.</li><li>Manage assigned responsibilities independently.</li><li>Prioritize tasks according to deadlines and business needs.</li><li>Attend required virtual meetings and training sessions.</li><li>Communicate promptly about delays or technical issues.</li><li>Maintain a professional and reasonably quiet workspace.</li><li>Follow company remote-work and information-security procedures.</li></ul><p>Required Qualifications</p><ul><li>High school diploma, secondary school qualification, GED, or equivalent.</li><li>Basic to intermediate computer proficiency.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma, secondary school qualification, GED, or equivalent.</li><li>Basic to intermediate computer proficiency.</li><li>Strong organizational and time-management skills.</li><li>Good written and verbal communication abilities.</li><li>Strong attention to detail and accuracy.</li><li>Good typing and keyboard skills.</li><li>Ability to work with email, spreadsheets, documents, and online systems.</li><li>Ability to follow written and verbal instructions.</li><li>Ability to manage multiple administrative responsibilities.</li><li>Ability to maintain organized records and files.</li><li>Ability to work independently with limited supervision.</li><li>Responsible approach to confidential information.</li><li>Previous experience in office administration, administrative assistance, data entry, clerical support, virtual assistance, customer support, or records management is beneficial but may not be required.</li></ul><p>Preferred Qualifications</p><p>Experience or familiarity with the following is advantageous:</p><ul><li>Microsoft Word, Excel, and Outlook</li><li>Google Docs, Sheets, Drive, Gmail, and Calendar</li><li>CRM or database systems</li><li>Digital document-management platforms</li><li>Cloud-based business applications</li><li>Virtual meeting platforms</li><li>Task-management applications</li></ul><p>Training may be provided for PulseMediaNL-specific systems and procedures.</p>

We are excited to announce multiple career opportunities in Saudi Arabia. If you are looking to take the next step in your professional journey and work on impactful projects within a dynamic and fast-growing environment, we would love to hear from you.<br>1. Project Manager Qualification: Bachelor's degree in Information Systems Engineering, Computer Science, or a related field. Experience: Minimum of 8 years in technology and software development, including at least 3 years of project management experience.<br>2. Senior Business Development Expert Qualification: Bachelor's degree in Engineering or an equivalent related discipline (postgraduate studies are preferred). Experience: Minimum of 5 years in business management and development, including at least 3 years of project management experience.<br>3. Systems Programmer / Systems Designer Qualification: Bachelor's degree in Information Systems Engineering or Computer Science. Experience: Minimum of 5 years in software design and information systems development.<br>4. Data Engineer Qualification: Bachelor's degree in Information Systems, Software Engineering, Data Science, or a related field. Experience: Minimum of 5 years in the field of Data Science.<br>5. Software Operator Qualification: Bachelor's degree in Information Systems Engineering, Computer Science, or a related field. Experience: Minimum of 3 years in application operations or software operations.<br>6. Web Designer Designer Qualification: Bachelor's degree in Information Systems Engineering, Computer Science, or a related field. Experience: Minimum of 3 years in website design.<br>Submission Details Work Location: Jeddah, Kingdom of Saudi Arabia<br>Please send your updated CV to jobs@diyarme.com.<br>Important Note: Kindly mention the job title in the email subject line to ensure your application is properly reviewed and considered.

We are excited to announce multiple career opportunities in Saudi Arabia. If you are looking to take the next step in your professional journey and work on impactful projects within a dynamic and fast-growing environment, we would love to hear from you.<br>1. Project Manager Qualification: Bachelor's degree in Information Systems Engineering, Computer Science, or a related field. Experience: Minimum of 8 years in technology and software development, including at least 3 years of project management experience.<br>2. Senior Business Development Expert Qualification: Bachelor's degree in Engineering or an equivalent related discipline (postgraduate studies are preferred). Experience: Minimum of 5 years in business management and development, including at least 3 years of project management experience.<br>3. Systems Programmer / Systems Designer Qualification: Bachelor's degree in Information Systems Engineering or Computer Science. Experience: Minimum of 5 years in software design and information systems development.<br>4. Data Engineer Qualification: Bachelor's degree in Information Systems, Software Engineering, Data Science, or a related field. Experience: Minimum of 5 years in the field of Data Science.<br>5. Software Operator Qualification: Bachelor's degree in Information Systems Engineering, Computer Science, or a related field. Experience: Minimum of 3 years in application operations or software operations.<br>6. Web Designer Designer Qualification: Bachelor's degree in Information Systems Engineering, Computer Science, or a related field. Experience: Minimum of 3 years in website design.<br>Submission Details Work Location: Jeddah, Kingdom of Saudi Arabia<br>Please send your updated CV to jobs@diyarme.com.<br>Important Note: Kindly mention the job title in the email subject line to ensure your application is properly reviewed and considered.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br>We offer long-term projects with excellent career opportunities and the best rewards, including protection for you and your family. <br>Job Description<br>Lead and supervise cyber drilling operations for deep-water rigs, ensuring safe, efficient drilling performance, equipment readiness, and team compliance while meeting production targets in Saudi Arabia. Key Performance Indicators: • Maintain safe drilling operations compliance • Optimize drilling performance and efficiency • Ensure cyber drilling equipment readiness • Report daily progress and risk mitigation • Support rig team training and best practices Qualifications: • 5+ years cyber drilling deep-water experience • Experience as Toolpusher or senior rig supervisor • Strong knowledge of deep-water drilling operations • Familiarity with Saudi Arabia offshore/onshore work requirements • Valid offshore medical and relevant offshore certifications • Drilling Qualification • UK Offshore Safety Qualification Additional Information: This role works a 28-day trip. Travel will be provided by the drilling contractor; please confirm your home region and closest airport on application.<br>Qualifications<br> Required Qualifications <ul><li>5+ years cyber drilling deep-water experience</li><li>Experience as Toolpusher or senior rig supervisor</li><li>Strong knowledge of deep-water drilling operations</li><li>Familiarity with Saudi Arabia offshore/onshore work requirements</li><li>Valid offshore medical and relevant offshore certifications</li><li>Drilling Qualification</li><li>UK Offshore Safety Qualification</li><li>Cyber drilling systems and controls</li><li>Deep-water drilling procedures</li><li>Rig operations and supervision</li><li>Well control awareness</li><li>Drilling data monitoring and reporting</li><li>Strong leadership and communication</li><li>Safety mindset and risk awareness</li><li>Problem-solving under pressure</li><li>Team coordination and mentorship</li><li>Compliance and documentation discipline</li></ul> <br> <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 2+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Summary<p>Assists patients and staff with medical eligibility problems and issues; coordinates with other departments as necessary.</p><br><br>Essential Responsibilities and Duties<br><p>1. Receives and assists patients, employees and other hospital staff with questions regarding medical eligibility issues/cases; coordinates with other departments in resolving problems.&nbsp;</p><br><br><p>2. Analyses documents to determine patients/employees eligibility.&nbsp;</p><br><br><p>3. Receives and processes persons/patients with referral letters.&nbsp;</p><br><br><p>4. Reviews and forwards relevant information regarding discharged patients and eligible specialties to appropriate departments.&nbsp;</p><br><br><p>5. Performs clinical responsibilities within related specialty such as (Nursing, Laboratory, Respiratory, Pharmacy, etc.) as assigned.&nbsp;</p><br><br><p>6. Processes Medical Treatment Exceptions for non-Saudi patients who have a Royal Order.&nbsp;</p><br><br><p>7. Coordinates with physicians regarding delayed medical information.&nbsp;</p><br><br><p>8. Submits periodic reports of activities.&nbsp;</p><br><br>Education<p>Bachelor’s Degree in Nursing is required.</p><br><br>Experience Required<p>Two (2) years of related experience is required.</p><br><br>Other Requirements(Certificates)<p><span><br></span></p><ul><li>Saudi Nationals Only.&nbsp;</li><li>Current license to practice as a Registered Nurse is required.&nbsp;</li></ul><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p>JOB SUMMARY Maintains the transient rooms inventory for the hotel(s) and responsible for maximizing transient revenue. The Revenue Manager releases group rooms back into general inventory and ensures clean booking windows for customers. The position recommends pricing and positioning of cluster properties. In addition, the position oversees the inventory management system to verify appropriateness of agreed upon selling strategies.</p><p>CORE WORK ACTIVITIES Analyzing and Reporting Revenue Management Data Compiles information, analyzes and monitors actual sales against projected sales. Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. Analyzes information and evaluates results to choose the best solution and solve problems. Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. Generates and provides accurate and timely results in the form of reports, presentations, etc. Conducts sales strategy analysis and refines as appropriate to increase market share for all properties. Maintains accurate reservation system information. Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals. Generates updates on transient segment each period. Assists with account diagnostics process and validates conclusions.</p><p>Executing Revenue Management Projects and Strategy Updates market knowledge and aligns strategies and approaches accordingly. Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions. Establishes long-range objectives and specifying the strategies and actions to achieve them. Takes a predetermined strategy and drives the execution of that strategy. Demonstrates knowledge of job-relevant issues, products, systems, and processes. Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.). Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements. Provides revenue management functional expertise to cluster general managers, leadership teams and market sales leaders. Ensures hotel strategies conform to brand philosophies and initiatives. Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate. Prepares sales strategy meeting agenda, supporting documentation. Communicates proactively with properties regarding rate restrictions and strategy. Manages rooms inventory to maximize cluster rooms revenue. Assists hotels with pricing and provides input on business evaluation recommendations. Leads efforts to coordinate strategies between group sales offices. Supports cluster selling initiatives by working with all reservation centers. Uses reservations system and demand forecasting systems to determine, implement and control selling strategies. Checks distribution channels for hotel positioning, information accuracy and competitor positioning. Ensures property diagnostic processes (PDP) are used to maximize revenue and profits. Initiates, implements and evaluates revenue tests. Provides recommendations to improve effectiveness of revenue management processes. Communicates brand initiatives, demand and market analysis to hotels/clusters/franchise partners/owners. Understands and communicates the value of the brand name as it relates to franchise partnerships and revenue management opportunities. Promotes and protects brand equity.</p><p>Building Successful Relationships Develops and manages internal key stakeholder relationships in a proactive manner. Acts as a liaison, when necessary, between property and regional/corporate systems support.</p><p>Additional Responsibilities Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Attends staff/forecast/long range meetings as requested by properties.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 3 years experience in the revenue management, sales and marketing, or related professional area. OR 4-year bachelor's degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 1 year experience in the revenue management, sales and marketing, or related professional area.</p>

<div> <p> <strong>JOB SUMMARY</strong> </p> <p> </p> <p>As a member of the property management staff, contributes advanced knowledge and skill in technology and general hospitality business knowledge to support the property and technology Information Resources objectives. Position is responsible to the property for all technology planning, decision-making, implementation, and maintenance. May interfaces with vendors, owners, Executive Committee and property staff.</p> <p> </p> <p> <strong>CANDIDATE PROFILE </strong> </p> <p> </p> <p> <strong>Education and Experience</strong> </p> <p> BS/BA or equivalent work experience. Additionally, 2-4 years experience in like position.</p> <p> Previous experience in IR Global Field Services or Marriott Systems Support desirable.</p> <p> System-related professional certifications desired.</p> <p> </p> <p> <strong>CORE WORK ACTIVITIES</strong> </p> <p> </p> <p> <strong>Ensuring Client Technology Needs are Met</strong> </p> <p> Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.</p> <p> Monitors, ensures and manages the acquisition and maintenance of property based systems.</p> <p> Analyzes information, identifies current and potential problems and proposes solutions.</p> <p> Maintains, inspects and repairs equipment.</p> <p> Inspects and ensures the maintenance of the equipment or the environment.</p> <p> Ensures that computer and network operations are monitored at the property, backup/recovery functions are performed on scheduled basis and administration functions for hardware, operating and application systems are maintained and completed on consistent basis.</p> <p> Manages IR activities to ensure the property infrastructure and applications systems are functional at all times.</p> <p> Ensures solutions are consistent with the client's needs and brand specific IR environment.</p> <p> Administers and maintains mail and email.</p> <p> Maintains inventories and manages IT hardware/software.</p> <p> Provides Internet support and maintenance (if applicable)</p> <p> Provides cable management support.</p> <p> Generates systems communications for property users to introduce new applications, provide user tips, alert users of system problems and inform staff of progress or status.</p> <p> Consults on specific application issues or hardware/software problems.</p> <p> Provides feedback to Lodging IR on application functional performance and system performance.</p> <p> </p> <p> <strong>Managing Projects and Policies </strong> </p> <p> Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.</p> <p> Monitors processes and evaluates information according to SOP and LSOP requirements.</p> <p> Enforces IR policies and standards protecting company hardware, software and other resources at the property.</p> <p> Directs maintenance of equipment and installed software applications inventory for property ensuring compliance with licensing regulations.</p> <p> </p> <p> <strong>Maintaining Information Systems and Technology Goals</strong> </p> <p> Develops specific goals and plans to prioritize, organize, and accomplish your work.</p> <p> Performs an assessment of needs, ensuring compliance with brand specific standards, budget and capital requirements.</p> <p> Determines priorities, schedules, plans and necessary resources to ensure completion of any property projects on schedule and according to specification.</p> <p> Ensures problems are correctly reported, routed, tracked and solved, with the system user being informed of situation at all times.</p> <p> Ensures proper asset management.</p> <p> Performs on-site monitoring of all projects.</p> <p> Ensures that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizes performance and produces desired business results.</p> <p> </p> <p> <strong>Demonstrating and Applying Information Resources Knowledge </strong> </p> <p> Keeps up-to-date technically and applies new knowledge to your job.</p> <p> Demonstrates knowledge of job-relevant issues, products, systems, and processes.</p> <p> Provides technical expertise and support.</p> <p> </p> <p> <strong>Additional Responsibilities </strong> </p> <p> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</p> <p> Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</p> <p> Analyzes information and evaluates results to choose the best solution and solve problems.</p> <p> Coordinates property efforts, prioritizes needs and communicates those needs to IR Shared Services and other systems staff.</p> <p> Manages vendors for property IT requirements functioning as escalation point for problem resolution.</p> <p> </p> </div> <div> </div> <p><br></p>