وظائف مساعد صيدلى في السعودية

We exist to create positive change for people and the planet. Join us and make a difference too!<br><br>Job Title: Business Development Manager<br><br>Location: Riyadh, Saudi Arabia - Field-based ( 40H a week , Full-time position, working Sunday to Thursday)<br><br>About BSI<br><br>In BSI, our ambition is to be recognized and valued globally as a best-in-class company; a client-driven, efficiently-run, growing business.  BSI has come a long way since being founded in 1901.<br><br>Today, we’re a global business services organization, respected world over for the development of standards; assessment of management systems; testing and certification of products and services; providing software solutions; and the delivery of training courses.<br><br>We are currently looking for a talented and self-motivated Business Development Manager to join our successful sales team in Saudi Arabia. You will personally deliver Sales and Revenue towards BSI’s overall new business sales growth mission, within a defined geographical territory.<br><br>Key Results Areas And Principal Accountabilities<br><br>Achievement of personal sales target according to the set budget for both Certification and Training Sales. Manage Key Account relations. Personal Salesforce.com maintenance. Plan, develop, establish and maintain a database of market information and trends to facilitate strategic decision making within the business Identify, develop and recommend new business initiatives which will ensure growth of BSI in local areas Plan, develop, establish and maintain a database of Competitors information to ensure the business is aware of competitor information Plan, develop, establish and maintain a database of top clients to BSI and develop, establish and maintain customer-care programme for top clients to the business<br><br><br>Candidate Specification<br><br>At least 5 years of sales experience Bachelor's degree Broad commercial experience and business acumen Ability to comprehend, manage and, utilize complex financial data. Exceptional presentational and interpersonal skills Competency with Microsoft Office applications Arabic and English language is mandatory Management System Certification experience is preferable Training sales experience is preferable<br><br><br>What We Offer<br><br>Competitive salary with commission Health insurance coverage for employees and their dependents, if applicable Life insurance is provided for employees22 days of paid annual leave<br><br><br>Applications are open from 8th Sep to 9th Oct. Please submit your CV in English before July 10th 2026.<br><br>Company: BSI Group Saudi Arabia Limited.<br><br>About Us<br><br>BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.<br><br>Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.<br><br>Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.<br><br>Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues – from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.<br><br>BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.

<h3 >About the Role: Business Development Manager, Middle East</h3> <p >Liferiver Bio-Tech, a molecular diagnostics company headquartered in Shanghai with an international presence, is seeking an experienced <strong >Business Development Manager</strong> for the Middle East region. This full-time role focuses on leading business development, distributor partnerships, and commercial growth, with an initial emphasis on the GCC region. The preferred station is Dubai, but exceptional candidates may be based in Riyadh or Jeddah, requiring frequent travel across core Middle East markets.</p> <h3 >Key Responsibilities</h3> <ul > <li >Develop and execute commercial and channel development strategies for the Middle East, focusing on GCC markets.</li> <li >Identify, evaluate, and manage IVD and molecular diagnostics distributors throughout the region.</li> <li >Assess distributor capabilities in areas such as registration, importation, tender access, hospital coverage, after-sales support, and financial reliability.</li> <li >Build relationships with hospital groups, private healthcare networks, government laboratories, reference laboratories, Key Opinion Leaders (KOLs), and procurement stakeholders.</li> <li >Support market access and regulatory coordination for the Middle East, including Saudi Arabia and Qatar.</li> <li >Develop commercial plans covering product positioning, pricing strategy, distributor structure, annual targets, and promotional activities.</li> <li >Drive early product evaluations, reference customer development, pilot projects, and strategic account opportunities.</li> <li >Monitor competitive activities from major diagnostic companies.</li> <li >Manage sales pipeline, distributor forecasts, tender opportunities, commercial risks, and project progress.</li> <li >Represent the company at regional conferences, distributor meetings, hospital visits, and industry events.</li> <li >Provide regular market reports, competitor updates, customer feedback, and commercial recommendations to headquarters.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li ><strong >5–12 years of experience</strong> in IVD, molecular diagnostics, laboratory diagnostics, life science tools, medical devices, or related healthcare sectors.</li> <li >Proven experience in business development, distributor management, channel sales, or regional commercial management in the Middle East.</li> <li >Strong understanding of Middle East and GCC healthcare systems, diagnostic channels, hospital procurement, and distributor networks.</li> <li >Experience working with distributors, tenders, government accounts, hospital groups, or reference laboratories.</li> <li >Existing network among IVD distributors, laboratories, healthcare groups, or diagnostic KOLs in the Middle East.</li> <li >Ability to work independently and manage cross-border business development activities.</li> <li >Willingness to travel frequently across the GCC and selected Middle East markets.</li> </ul> <h3 >Preferred Qualifications</h3> <ul > <li >Experience with molecular diagnostics, PCR, infectious disease testing, health diagnostics, respiratory testing, TB, oncology diagnostics, or syndromic testing.</li> <li >Previous experience with major diagnostic companies or strong regional distributors.</li> <li >Experience launching new diagnostic products or assisting Eastern IVD companies in entering the Middle East market.</li> <li >Familiarity with regulatory and tender pathways in the Middle East, Saudi Arabia, and Qatar.</li> </ul> <h3 >Compensation</h3> <p >This role offers a <strong >competitive base salary plus a performance-based bonus</strong>. Full-time employment is preferred; however, a consultant-to-hire model may be considered for selected candidates.</p> <h3 >Reporting Structure</h3> <p >The Business Development Manager will report to the Head of Global Commercial / International Business Director.</p>

Job Description – Office Manager Job Title: Office Manager<br>Location: Saudi Arabia Job Purpose The Office Manager is responsible for managing the day-to-day administrative operations of the office and ensuring a professional, organized, and efficient working environment. The role oversees office administration, facilities, supplies, vendors, employees' administrative requirements, and coordination with internal and external stakeholders. Key Responsibilities1. Office Administration Manage the daily administrative operations of the office. Ensure the office is organized, clean, professional, and fully operational. Develop and implement administrative procedures and workflows. Coordinate internal meetings, appointments, and office activities. Manage incoming and outgoing correspondence and administrative documents. Maintain proper filing systems and office records. Ensure confidentiality of sensitive company and employee information.2. Facilities Management Coordinate office maintenance, repairs, cleaning, security, and other facility requirements. Follow up with maintenance and service providers to ensure timely completion of work. Monitor office equipment, furniture, utilities, and general facilities. Ensure compliance with health, safety, and workplace requirements. Coordinate office relocation, expansion, renovation, and workspace arrangements when required.3. Employee Administrative Support Support employees with general administrative requirements. Coordinate office access cards, parking, seating arrangements, and other workplace needs. Coordinate with HR, IT, Finance, and other departments regarding employee-related administrative matters. Support onboarding arrangements for new employees, including workstations, access, office equipment, and required administrative preparations.4. Meetings & Events Coordinate internal meetings, workshops, conferences, and company events. Arrange meeting rooms, catering, equipment, transportation, and other logistical requirements. Coordinate VIP visits and business guests when required. Ensure all meeting and event arrangements are completed professionally and on time.8. Travel & Logistics Support Support business travel arrangements when required. Coordinate transportation, accommodation, and other administrative logistics. Assist management and employees with travel-related administrative requirements.9. Team Management Supervise administrative and office support staff when applicable. Assign duties and responsibilities and monitor performance. Prepare work schedules and ensure adequate coverage. Provide coaching and guidance to administrative team members. Conduct performance evaluations and recommend development opportunities.10. Reporting Prepare regular reports on office operations, expenses, facilities, vendors, and outstanding issues. Escalate operational problems and urgent matters to management. Provide recommendations to improve office efficiency and employee experience. Key Performance Indicators (KPIs) Office operational efficiency. Timely completion of administrative requests. Office maintenance and facility readiness. Employee satisfaction with administrative services. Vendor and service provider performance. Office expenses versus approved budget. Inventory accuracy and availability. Timely renewal of contracts, licenses, and service agreements. Successful coordination of meetings and company events. Compliance with company policies and procedures. Qualifications & Experience Bachelor's degree in Business Administration, Management, Office Administration, or a related field. Minimum 5–8 years of relevant experience in office management or administration. Previous experience managing administrative teams is preferred. Experience in facilities, vendor, and service-provider management. Good knowledge of administrative procedures and office operations. Strong knowledge of Microsoft Office applications. Excellent communication and interpersonal skills. Strong organizational and time-management skills. Good command of English and Arabic is preferred.

Who Are We<br>HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools.<br>HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations.<br>Founded in 2017, HALA is currently licensed by the Saudi Arabian Central Bank. Job Summary:At HALA, Financial Operations Analyst is responsible for examining the financial operations and recommending actions to increase profit margins. Job Responsibilities:Maintain and correct customer tax data Prepare, review and verify customer data for tax invoice and for compliance and correctness Answer questions, resolve issues, and track down discrepancies regarding tax invoice and credit note Prepare and perform analysis report upon request Reconcile transactions by comparing and correcting data of financial transactions Verify payment and document process to ensure the payment amount is accurate Assist with pre-forming analysis of data, including development of standard metric and trend management Assist in the preparation of monthly reporting schedules Work with the various departments to understand main drivers of variance from budget Support management reporting related to the operations performance on a monthly, quarterly and annual basis Identify, perform and drive process improvement opportunities in the month end close process Prepare, consolidate, review and present cost analysis on a monthly basis to finance and operations leadership teams Education Bachelor Degree in Accounting, Finance, Business Administration or equivalent fields of studies The education levels can be replaced by years of experience Experiencetwo (2) to five (5) years of experience in a similar role Skills Computer Skills: Proficient in Microsoft Office Tools and computerized ledger system Languages: Fluent in English and Arabic Chartered Financial Analyst (CFA) designation preferred Core Competencies Self-Actualization & Fulfilment: Proficiency Level – INTERMEDIATETeam Synergy & Development: Proficiency Level - INTERMEDIATEEntrepreneurial Mindset & Drive: Proficiency Level – INTERMEDIATEBusiness Acumen & Diligence: Proficiency Level - INTERMEDIATE What We Offer You<br>We believe you will love working at HALA! We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups. We offer highly competitive compensation packages, including the potential for shares. We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment. Join a talented team of over 30 nationalities working in 7 countries and gain valuable experience in an exciting industry. We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company. You will be given a lot of responsibility and trust. We believe that the best results come when the people responsible for a function are given the freedom to do what they think is best. If you think you have what it takes to join a remarkable team #apply_now

<h3 >About the Electrician Role at Delta Hotels and Resorts®</h3> <p >Delta Hotels and Resorts® is seeking a <strong >Full-time Electrician</strong> to join its team in Makkah. This role is integral to ensuring the safe and efficient operation of electrical systems throughout the hotel property. The Electrician will be responsible for a wide range of tasks from installation to maintenance and diagnostics, supporting the overall functionality of the resort.</p> <h3 >Position Summary</h3> <p >As an Electrician, you will be responsible for the assembly, installation, testing, and maintenance of electrical and electronic wiring, equipment, appliances, apparatus, and fixtures. This position involves inspecting and diagnosing malfunctioning systems and components, connecting wires, and utilizing various testing devices to ensure all electrical installations comply with specifications and relevant codes.</p> <h3 >Key Responsibilities</h3> <ul > <li >Assemble, install, test, and maintain electrical or electronic wiring, equipment, appliances, apparatus, and fixtures using hand and power tools.</li> <li >Inspect and diagnose malfunctioning tools, equipment, electrical systems, apparatus, and components.</li> <li >Connect wires to circuit breakers, transformers, or other components.</li> <li >Utilize testing devices such as ohmmeters, voltmeters, and oscilloscopes.</li> <li >Test batteries in generators and emergency lighting systems.</li> <li >Plan the layout and installation of electrical wiring, equipment, and fixtures based on job specifications and current National Electric Code and local codes.</li> <li >Read and interpret blueprints and schematics.</li> <li >Respond to repair requests and perform preventative maintenance on tools, equipment, and appliances.</li> <li >Maintain maintenance inventory and requisition necessary parts and supplies.</li> <li >Adhere to all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials.</li> <li >Maintain confidentiality of proprietary information and protect company assets.</li> <li >Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.</li> <li >Develop and maintain positive working relationships with others and listen and respond appropriately to the concerns of other employees.</li> <li >Speak with others using clear and professional language and prepare and review information in a variety of formats accurately and completely.</li> <li >Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.</li> <li >Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.</li> <li >Perform other reasonable job duties as requested by Supervisors.</li> </ul> <h3 >Required Qualifications</h3> <p >Candidates must meet the following essential qualifications:</p> <ul > <li ><strong >Experience:</strong> 0-1 years of related work experience.</li> <li ><strong >License:</strong> Valid Driver’s License.</li> </ul> <h3 >Preferred Qualifications</h3> <p >The following qualifications are considered advantageous for this role:</p> <ul > <li ><strong >Education:</strong> Technical, Trade, or Vocational School Degree.</li> <li ><strong >Related Work Experience:</strong> At least 2 years of related work experience.</li> <li ><strong >Supervisory Experience:</strong> No supervisory experience.</li> </ul> <h3 >Work Environment and Expectations</h3> <p >This full-time position is based in Makkah, within the dynamic hospitality environment of Delta Hotels and Resorts®. The role requires adherence to high standards of safety, security, and guest service. Employees are expected to foster positive working relationships and maintain professional communication. The position involves physical tasks and requires attention to detail and manual dexterity.</p>

<p>The Senior Bridge Engineer will be responsible for overseeing the design review, construction supervision, inspection, and technical compliance of bridge and structural works associated with major Roads and Highways projects in Riyadh. The role requires extensive experience in bridge engineering, construction methodologies, quality assurance, and coordination with contractors, clients, and multidisciplinary project teams. The successful candidate will ensure that all bridge-related works are executed in accordance with approved designs, project specifications, local and international standards, and project schedules while maintaining the highest standards of safety and quality.</p><p>Design Review &amp; Technical Oversight</p><ul><li>Review and comment on bridge designs, shop drawings, and construction documents submitted by contractors.</li><li>Ensure compliance with project specifications, design criteria, AASHTO, BS, Eurocodes, and relevant Saudi standards.</li><li>Evaluate design modifications and value engineering proposals.</li><li>Provide technical guidance on structural and bridge engineering issues.</li></ul><p>Construction Supervision</p><ul><li>Supervise construction activities related to bridges, flyovers, interchanges, underpasses, retaining walls, culverts, and associated structures.</li><li>Monitor construction methodologies and sequencing to ensure structural integrity and safety.</li><li>Verify compliance with approved drawings, specifications, and quality standards.</li><li>Ensure timely resolution of site technical issues.</li></ul><p>Inspection &amp; Quality Assurance</p><ul><li>Conduct regular site inspections and structural assessments.</li><li>Witness material testing, pile load tests, concrete works, post-tensioning activities, and structural installations.</li><li>Review inspection and test plans (ITPs), method statements, and quality records.</li><li>Ensure implementation of quality assurance and quality control procedures.</li></ul><p>Project Coordination</p><ul><li>Coordinate with Resident Engineers, Highway Engineers, Contractors, Utility Teams, and Client representatives.</li><li>Participate in technical meetings and progress review sessions.</li><li>Interface with design teams to resolve engineering and construction challenges.</li><li>Support project delivery by ensuring structural activities remain on schedule.</li></ul><p>Health, Safety &amp; Environmental Compliance</p><ul><li>Promote and enforce project HSE requirements.</li><li>Ensure bridge construction activities comply with safety regulations and approved procedures.</li><li>Identify potential construction risks and recommend mitigation measures.</li></ul><p>Progress Monitoring &amp; Reporting</p><ul><li>Monitor progress of bridge works against project schedules.</li><li>Prepare weekly and monthly technical reports.</li><li>Highlight delays, risks, and technical concerns affecting project delivery.</li><li>Provide recommendations for remedial measures and construction improvements.</li></ul><p>Contract Administration Support</p><ul><li>Review technical aspects of variations, claims, and Requests for Information (RFIs).</li><li>Assist commercial and contract teams with technical evaluations.</li><li>Support the review of contractor submissions and payment certifications related to bridge works.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in civil engineering with specialization in Structural or Bridge Engineering.</li><li>Master's Degree in Structural Engineering is preferred.</li><li>Professional Engineer (PE), Chartered Engineer (CEng), or equivalent certification is an advantage.</li><li>Minimum 15 years of experience in bridge and structural engineering.</li><li>At least 8 years of experience on major Roads &amp; Highways infrastructure projects.</li><li>Previous experience in construction supervision consultancy roles.</li><li>Proven experience with bridges, flyovers, grade-separated interchanges, viaducts, underpasses, and retaining structures.</li><li>GCC and Saudi Arabia project experience is highly preferred.</li><li>Experience on large-scale infrastructure projects valued above SAR 500 million is desirable.</li><li>Strong knowledge of bridge engineering principles and structural analysis.</li><li>Experience with reinforced concrete, prestressed concrete, and steel bridge structures.</li><li>Familiarity with AASHTO LRFD, Eurocodes, BS Standards, and Saudi regulations.</li><li>Proficiency in structural analysis software such as MIDAS Civil, SAP2000, STAAD Pro, CSI Bridge, or similar.</li><li>Knowledge of bridge inspection, maintenance, and rehabilitation techniques.</li><li>Understanding of FIDIC contractual procedures.</li></ul>

Job Description – Office Manager Job Title: Office Manager<br>Location: Saudi Arabia Job Purpose The Office Manager is responsible for managing the day-to-day administrative operations of the office and ensuring a professional, organized, and efficient working environment. The role oversees office administration, facilities, supplies, vendors, employees' administrative requirements, and coordination with internal and external stakeholders. Key Responsibilities1. Office Administration Manage the daily administrative operations of the office. Ensure the office is organized, clean, professional, and fully operational. Develop and implement administrative procedures and workflows. Coordinate internal meetings, appointments, and office activities. Manage incoming and outgoing correspondence and administrative documents. Maintain proper filing systems and office records. Ensure confidentiality of sensitive company and employee information.2. Facilities Management Coordinate office maintenance, repairs, cleaning, security, and other facility requirements. Follow up with maintenance and service providers to ensure timely completion of work. Monitor office equipment, furniture, utilities, and general facilities. Ensure compliance with health, safety, and workplace requirements. Coordinate office relocation, expansion, renovation, and workspace arrangements when required.3. Employee Administrative Support Support employees with general administrative requirements. Coordinate office access cards, parking, seating arrangements, and other workplace needs. Coordinate with HR, IT, Finance, and other departments regarding employee-related administrative matters. Support onboarding arrangements for new employees, including workstations, access, office equipment, and required administrative preparations.4. Meetings & Events Coordinate internal meetings, workshops, conferences, and company events. Arrange meeting rooms, catering, equipment, transportation, and other logistical requirements. Coordinate VIP visits and business guests when required. Ensure all meeting and event arrangements are completed professionally and on time.8. Travel & Logistics Support Support business travel arrangements when required. Coordinate transportation, accommodation, and other administrative logistics. Assist management and employees with travel-related administrative requirements.9. Team Management Supervise administrative and office support staff when applicable. Assign duties and responsibilities and monitor performance. Prepare work schedules and ensure adequate coverage. Provide coaching and guidance to administrative team members. Conduct performance evaluations and recommend development opportunities.10. Reporting Prepare regular reports on office operations, expenses, facilities, vendors, and outstanding issues. Escalate operational problems and urgent matters to management. Provide recommendations to improve office efficiency and employee experience. Key Performance Indicators (KPIs) Office operational efficiency. Timely completion of administrative requests. Office maintenance and facility readiness. Employee satisfaction with administrative services. Vendor and service provider performance. Office expenses versus approved budget. Inventory accuracy and availability. Timely renewal of contracts, licenses, and service agreements. Successful coordination of meetings and company events. Compliance with company policies and procedures. Qualifications & Experience Bachelor's degree in Business Administration, Management, Office Administration, or a related field. Minimum 5–8 years of relevant experience in office management or administration. Previous experience managing administrative teams is preferred. Experience in facilities, vendor, and service-provider management. Good knowledge of administrative procedures and office operations. Strong knowledge of Microsoft Office applications. Excellent communication and interpersonal skills. Strong organizational and time-management skills. Good command of English and Arabic is preferred.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Role Summary:</strong></p><br><p>helps to keep (Enterprise applications, custom applications, and websites) running smoothly and operating properly. Resolves tickets and provides administrative and technical support and guidance on applications to users and others in IT. Trouble shoots issues, fixes bug, installs and maintains applications with regular updates. Writes support and procedure documents, helps develop requirements and detailed specifications, and works according to those requirements and specifications. Works independently under specified objectives and applies advanced troubleshooting techniques to identify, diagnose, and correct application problems; escalates issues to vendors and works with vendors for solutions.&nbsp;</p><br><p><strong>Main Responsibilities:</strong></p><br><ul> <li>Supports and administers (enterprise applications (ERP), Custom solutions &amp;websites) including implementation, installation, configuration, and developing concepts and documentation. Helps create requirements and detailed specifications and works according to those requirements and specifications.</li> <li>Provides daily and proactive monitoring, maintenance, and regular updates to enterprise applications.</li> <li>Tests, troubleshoots, corrects, and resolves application incidents.</li> <li>Works with technical staff, Businesses, vendors, and contractors to resolve Incidents and to provide application and end-user support.</li> <li>Ensures integration between systems, identifies standards, and prioritizes project tasks and other activities to meet stakeholder needs.</li> <li>Performs other related duties as assigned.</li></ul><p><strong>Required Qualifications:</strong></p><br><ul> <li>Minimum bachelor’s degree,&nbsp;Computer Science, MIS &amp; IS.</li> <li>+3&nbsp;years of experience in various rules.&nbsp;</li></ul><p><strong>Core Competency:</strong></p><br><p><strong>Dependability:</strong></p><br><ul> <li>Self-driven and act proactively.</li> <li>Pursues goals with persistence and stamina, works on tasks thoroughly, ensuring accuracy and meeting standards.</li> <li>Maintains high levels of quality and effectiveness of work output and achieves outstanding results.</li></ul><p><strong>Collaboration:&nbsp;</strong></p><br><ul> <li>Collaborates constructively with people at all levels across the organization.</li> <li>Helps colleagues, always be available to the team, and delivers on team commitments.</li> <li>Trusts the guidance and direction of colleagues and senior members of the team.</li></ul><p><strong>Analytical Thinking:</strong></p><br><ul> <li>Examines, evaluates, and analyses different types of information objectively.&nbsp;</li> <li>Spots trends and patterns, establishes key facts clearly and interprets numerical data effectively.</li> <li>Provides insights and identifies ways to improve things. Trusts intuition about which methods will work best.</li></ul><p><strong>Effective Communication:</strong></p><br><ul> <li>Listens attentively and seeks to understand before being understood.</li> <li>Explains things clearly and articulates and presents information effectively and confidently.</li> <li>Challenges ideas effectively and presents persuasive arguments by presenting a strong case.</li></ul><p><strong>Functional&nbsp;Competency:</strong></p><br><p><strong>Trouble Shooting/Technical Support</strong></p><br><p>Resolves IT issues by diagnosing problems, determining possible resolutions, and implementing effective solutions in a timely manner. This includes supporting end users with SAFE technology solutions (ERP, Custom applications, Website Guard management system, building management system, etc.).</p><br><p><strong>Application Development/Programming / Web Development</strong></p><br><p>Develops, tests, and maintains software applications and related programs and procedures; demonstrates creativity and innovation using available software development tools and follows design requirements, including web development. Demonstrates knowledge of system development life cycle SDLC.</p><br><p><strong>Business Analysis &amp; Solutions</strong></p><br><p>Ability to translate the organization's business needs into IT product solutions; partners with the business by guiding management on future uses of technology, developing IT solutions and initiatives, and ensuring IT solutions fit business needs.</p><br><p><strong>Project Management</strong></p><br><p>Demonstrates the discipline of planning, organizing, and managing resources and activities to achieve specified outcomes within a clearly defined timeframe and according to standards.</p><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h3 >About the Role</h3> <p >Jazeera Paints is seeking a <strong >Showroom Sales Representative</strong> to join their team in Jeddah, Saudi Arabia. This full-time position is central to ensuring an excellent customer experience, achieving sales targets, and maintaining the operational efficiency of the showroom. The role involves managing customer interactions from initial entry through to post-sale support, handling stock, and contributing to overall showroom organization and sales development.</p> <h3 >Customer Engagement and Sales Development</h3> <p >The Showroom Sales Representative is responsible for providing a high level of service and guiding customers through their purchasing journey. This includes understanding customer needs, introducing company products, and facilitating order placement.</p> <ul > <li >Provide professional reception and maintain a high standard of service for all showroom visitors.</li> <li >Engage with customers from their entry, introducing products, securing orders, calculating quantities, and assisting with color and product coordination based on their needs.</li> <li >Oversee the entire sales process, from order to invoice issuance and proper goods delivery, coordinating with showroom staff including assistants, workers, and drivers.</li> <li >Accept and process online customer requests, updating the E-commerce platform while considering required items and stock levels.</li> <li >Achieve established sales targets in line with the sales plan.</li> </ul> <h3 >Showroom and Inventory Management</h3> <p >Maintaining an organized and well-stocked showroom is a critical aspect of this role, ensuring product availability and an appealing environment for customers.</p> <ul > <li >Ensure the showroom remains organized and clean at all times, with marketing tools such as brochures and catalogues readily available.</li> <li >Maintain adequate stock levels for all items, particularly fast-moving products, by placing orders from warehouses based on minimum and maximum levels.</li> <li >Apply the first-in, first-out (FIFO) policy to manage stock and prevent dead stock.</li> <li >Report all missing products in the main store to the direct manager.</li> <li >Ensure goods in warehouses are arranged according to established warehouse policy and procedures to maintain accurate stock and prevent discrepancies during periodic inventory checks.</li> </ul> <h3 >Operational Reporting and Compliance</h3> <p >The representative is responsible for various reporting duties and ensuring adherence to company policies and financial procedures.</p> <ul > <li >Submit financial reports to the region accountant as required and ensure daily deposits of sales cash amounts into the company’s account.</li> <li >Provide the direct manager with regular reports on competitors' activities and promotions.</li> <li >Handle customer complaints professionally, striving for resolution and reporting unresolved issues to the direct manager.</li> <li >Commit to achieving management goals and implementing required Key Performance Indicators (KPIs).</li> <li >Implement all company policies and instructions.</li> </ul> <h3 >Collaboration and Continuous Improvement</h3> <p >This role also involves collaborative efforts and a proactive approach to enhancing sales processes and overall showroom performance.</p> <ul > <li >Cooperate with other branches to facilitate the resale of slow-moving items.</li> <li >Submit periodic reports detailing achievements, problems, and failures to the direct manager.</li> <li >Propose helpful ideas and suggestions to develop the sales process and value.</li> <li >Execute all job-related activities using safe and environmentally sound methods.</li> <li >Perform any other duties as assigned by the direct supervisor or manager.</li> </ul> <h3 >Work Environment</h3> <p >This is a full-time position based in a showroom environment in Jeddah, requiring a commitment to direct customer interaction and operational excellence.</p>

<p>Job Title CARDIAC CARE NURSE 3. Job Family Function CNO Job Code PHONE_NUMBER4 Reports to Job Team Lead or Nurse Unit Manager Job Description Summary The Cardiac Care Nurse 3 provides advanced.-level nursing care in the assigned nursing unit and is responsible for supporting operational processes .- which includes but is not limited to maintaining high standards of patient care, assisting in resolving complex clinical issues, mentoring intermediate.-level nurses and collaborating closely with the multidisciplinary team .- in order to ensure efficient care delivery.</p><p>Strategic Roles &amp; Responsibilities % 7 Strategic Roles &amp; Responsibilities • Contribute to strategic initiatives aimed at improving the assigned units nursing practices • Participate in the development of protocols and processes to enhance patient safety and operational efficiency • Pursue high staff engagement • Obtain high patient experience • Achieve and sustain highquality of care and patient safety • Support the empowerment of nurses through the enculturation of the JHAH nursing Professional Practice Model</p><p>Operational Roles &amp; Responsibilities % 93 Operational Roles &amp; Responsibilities • Deliverhighquality nursing care services focusing on complex cases • Assist in managing workflow ensuring proper resource utilization and providing mentorship to junior nurses • Ensure adherence to clinical protocols and participates in the evaluation of patient outcomes • Achieve andor Maintain the mandated set of activities for level 3 which is a minimum total of 20 points in at least four categories within each 12month cycle as outlined in the Clinical Advancement Program • Utilize the nursing process to assess plan implement evaluate and document patient care from admission through discharge specific to the patients age • Provide nursing care patientfamily education consistent with the plan of care and needs of the patients with respect for the patients privacy dignity personal preference and culture demonstrating acceptance caring and empathy utilizing appropriate resources when applicable • Precept new hires and trainees during the probation training period and participates in making recommendations regarding progress and training needs • Respond promptly and effectively to emergency and lifesaving situations by utilizing clinical skills critical thinking and evidencebased practices to ensure optimal patient outcomes • Perform a wide range of nursing procedures with attention to accuracy patient safety and comfort while maintaining a safe clean and organized environment for the patient familyvisitors and staff • Administer Chemotherapy and Biotherapy medications following the completion of the chemotherapy competency and requirements • Utilize standard guidelines and policy to assess develop and implement nursing care plan and evaluate the outcome for Palliative Care and Cellular Therapy patients</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum Education Required 3 years International Diploma or Bachelor Degree in Nursing</p><p>Professional Certifications Required Current licensure as a professional registered nurse Basic Life Support (BLS) Advanced Cardiac Life Support (ACLS)</p><p>Years of Experience Minimum 4 years of Nursing Experience including 2 years in Cardiac Care or related field.</p><p>Languages English:Fully Proficient ; Arabic:Preferred</p><p>Functional Competencies • Infection Control • Medication Management • Patient Documentation</p><p>Core Competencies • Excellence • Integrity • Accountability • Cybersecurity • Person-Centered Care</p>

<h3 >About Atheal Health and the Member Care Representative Role</h3> <p >Atheal Health is a personal health intelligence platform built for Saudi Arabia and the GCC, combining comprehensive biomarker testing, deep medical expertise, and consumer-grade product design. We help individuals understand their health proactively. We are seeking a <strong >Member Care Representative</strong> to join our team in Riyadh, Saudi Arabia. This is a full-time position, requiring approximately 1 to 3 years of experience in a related member or customer-facing role.</p> <h3 >Role Purpose and Member Experience</h3> <p >The Member Care Representative ensures that members receive clear, actionable information about their health journey. This role guides members through their entire experience, from initial onboarding to understanding results and acting on them. It involves proactive engagement to prevent confusion or delays, ensuring members comprehend their health data and next steps. This is a non-clinical role focused on the member experience, not medical advice.</p> <h3 >Key Responsibilities</h3> <ul > <li >Guide new members through sign-up, health profile completion, and booking their initial blood test, providing preparation instructions and support.</li> <li >Manage daily member communications across WhatsApp, email, live chat, and social media, responding with precision and escalating clinical questions appropriately.</li> <li >Ensure members understand their test results, facilitate bookings with clinicians when necessary, and follow up to confirm adherence to health plans.</li> <li >Coordinate with lab partners to confirm bookings, track result delivery, and resolve any discrepancies before they impact the member.</li> <li >Collect and analyze member feedback through surveys, NPS, testimonials, and referrals, then relay insights to product, content, and clinical teams.</li> <li >Maintain accurate member progress and notes in CRM and internal dashboards, and create self-serve help articles for frequently asked questions.</li> </ul> <h3 >Required Qualifications and Skills</h3> <ul > <li >Approximately 1 to 3 years of experience in member care, customer support, patient/clinic coordination, or a direct customer-facing role.</li> <li >Proficiency in written Arabic and English, with the ability to communicate warmly and clearly.</li> <li >Demonstrated organizational skills to manage multiple members at various stages simultaneously.</li> <li >Experience using AI tools for drafting replies, summarizing conversations, and identifying common member inquiries.</li> <li >Comfortable working remotely within a small team, with a strong sense of ownership and accountability.</li> <li >Ability to handle sensitive member concerns with empathy; prior knowledge of lab work or biomarkers is not required as training will be provided.</li> <li >No formal degree is required; emphasis is placed on interpersonal skills and task completion.</li> </ul> <h3 >Desired Attributes for Success</h3> <ul > <li >Proactive approach to member engagement, including initiating follow-ups without being prompted.</li> <li >Clear understanding of role boundaries, specifically knowing when to escalate health-related questions to a clinician rather than providing personal interpretations.</li> <li >Commitment to timely responses, recognizing that promptness is integral to member care, especially when dealing with health-related inquiries.</li> </ul> <h3 >Preferred Qualifications</h3> <ul > <li >Experience within health, clinics, telehealth, wellness, or lab workflow environments.</li> <li >Previous experience supporting a founder, doctor, or customer-facing team directly.</li> <li >Familiarity with CRM and lifecycle messaging platforms, WhatsApp Business, scheduling and video tools, and Google Workspace.</li> </ul>

<h3 >About T&amp;S and the Opportunity</h3> <p >T&amp;S is a rapidly growing B2B service provider operating across the GCC, specializing in end-to-end corporate business and digital solutions. We are currently seeking an <strong >Executive Travel Agent</strong> to join our team in Riyadh, Saudi Arabia. This full-time position is offered as an outsourcing opportunity, contributing to our continued success by supporting our senior leadership.</p> <h3 >Role Overview</h3> <p >The Executive Travel Agent will be responsible for managing all aspects of travel for C-level executives, ensuring seamless, efficient, and discreet travel experiences. This role requires meticulous planning, proactive budget management, and real-time problem resolution for complex international and domestic itineraries, all while maintaining the highest standards of professionalism.</p> <h3 >Key Responsibilities</h3> <ul > <li >Advise C-level executives on travel destinations, considering business objectives, time constraints, and personal preferences.</li> <li >Establish and manage premium travel budgets, curating high-end travel packages aligned with corporate policies and executive expectations.</li> <li >Research and secure optimal fares and rates for premium, business, and first-class transportation, fine dining, luxury accommodations, and exclusive activities.</li> <li >Manage hotel reservations, including negotiating corporate rates, securing room upgrades, and arranging preferred amenities such as late check-out, executive lounge access, and specific room requirements.</li> <li >Brief executives on travel-related safety, security, and duty-of-care considerations, including protocols for high-risk destinations.</li> <li >Manage required immunizations, visas, and travel documentation, including expedited processing for last-minute trips.</li> <li >Create precise, day-by-day travel itineraries tailored to executive schedules, business meetings, preferences, and time-zone considerations.</li> <li >Provide curated travel guides, maps, event calendars, and local insights relevant to business and networking requirements.</li> <li >Proactively monitor travel plans and make real-time adjustments to accommodate changing executive schedules.</li> <li >Rapidly resolve unexpected travel disruptions, including canceled flights, hotel booking issues, and transportation delays, while minimizing disruption to the executive.</li> <li >Coordinate closely with Executive Assistants and internal stakeholders to ensure seamless end-to-end travel logistics.</li> <li >Maintain the highest level of discretion, confidentiality, and professionalism when handling executive travel plans and personal information.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >Bachelor's degree in Travel &amp; Tourism, Hospitality, Business Administration, or a related field is preferred.</li> <li >A minimum of <strong >3 years of experience</strong> as an Executive Travel Agent, Corporate Travel Consultant, Luxury Travel Consultant, or in a similar role.</li> <li >Strong experience handling travel arrangements for C-level executives, VIPs, or senior management.</li> <li >Excellent knowledge of premium and corporate travel services.</li> <li >Strong experience with international flight, hotel, transportation, and travel documentation arrangements.</li> </ul> <h3 >Required Skills</h3> <ul > <li >Excellent negotiation and vendor-management skills.</li> <li >Strong organizational and time-management skills.</li> <li >Ability to manage multiple complex itineraries simultaneously.</li> <li >Excellent problem-solving skills with the ability to handle urgent and last-minute requests.</li> <li >Strong communication and interpersonal skills.</li> <li >High level of discretion and confidentiality.</li> </ul> <h3 >Work Environment</h3> <p >This is a full-time position based in Riyadh, Saudi Arabia. The role requires a dedicated professional capable of managing demanding travel logistics and providing exceptional service to senior executives.</p>

<h3 >About Bureau Veritas and the Role</h3> <p >Bureau Veritas, a world leader in Testing, Inspection and Certification (TIC), is seeking a <strong >Senior Instrument Technician</strong> to join its team. This contract position is based in the <strong >Makkah</strong> and <strong >Jeddah</strong> regions, contributing to the delivery of high-quality services that help clients meet growing challenges in quality, safety, environmental protection, and social responsibility.</p> <h3 >Core Instrument Management Responsibilities</h3> <p >The Senior Instrument Technician is primarily responsible for the comprehensive management of analytical instruments, ensuring their optimal performance and reliability. Key duties include:</p> <ul > <li >Operating, troubleshooting, repairing, maintaining, and optimizing analytical instruments, with primary responsibility for ICP-MS and ICP-OES systems. Experience with AAS, XRF, and Carbon &amp; Sulphur analyzers is advantageous.</li> <li >Performing routine instrument performance checks, calibration verification, preventive maintenance, and corrective actions to ensure reliable operation and minimize downtime.</li> <li >Coordinating with service engineers and technical support teams for maintenance activities, repairs, spare parts requirements, and service interventions.</li> </ul> <h3 >Laboratory Operations and Compliance</h3> <p >This role also involves supporting daily laboratory operations and ensuring adherence to quality standards and regulatory requirements.</p> <ul > <li >Supporting analytical testing activities by ensuring instruments are properly configured, calibrated, and operating within performance specifications.</li> <li >Monitoring and maintaining adequate inventory levels of consumables, standards, reagents, and critical spare parts required for instrument operation.</li> <li >Ensuring testing equipment remains in good working condition and promptly reporting any malfunction, abnormal performance, or equipment damage.</li> <li >Maintaining accurate records of maintenance activities, calibration status, service reports, instrument performance, and related documentation using approved systems and LIMS.</li> <li >Supporting laboratory compliance with ISO/IEC 17025 requirements and participating in quality control, equipment verification, proficiency testing, and inter-laboratory comparison programs.</li> </ul> <h3 >Team Collaboration and Supervisory Support</h3> <p >The Senior Instrument Technician will contribute to team leadership and operational coordination within the laboratory setting.</p> <ul > <li >Assisting the Laboratory Supervisor in coordinating daily technical activities related to laboratory instrumentation and equipment reliability.</li> <li >Performing delegated supervisory responsibilities during the absence of the Laboratory Supervisor when required.</li> <li >Carrying out any other duties assigned by the Line Manager or Laboratory Manager.</li> </ul> <h3 >Quality, Health, Safety, and Environment (QHSSE)</h3> <p >Adherence to Bureau Veritas's stringent QHSSE policies and procedures is paramount for this role.</p> <ul > <li >Complying with BV HSE policies, procedures, and legal requirements.</li> <li >Maintaining a safe, clean, and hazard-free workplace and reporting any hazards, incidents, or unsafe conditions.</li> <li >Taking responsibility for personal and team health and safety.</li> <li >Participating in HSE initiatives, investigations, and risk control measures.</li> <li >Cooperating with all safety requirements and promoting a positive safety culture.</li> <li >Maintaining high standards of laboratory housekeeping, safety, and good laboratory practices, including proper handling and disposal of chemicals and laboratory waste.</li> <li >Complying with Bureau Veritas policies relating to Quality, Health &amp; Safety, Ethics, Confidentiality, and Impartiality.</li> </ul> <h3 >Experience Requirements</h3> <p >Candidates for this Senior Instrument Technician role should possess <strong >5-10 years of relevant experience</strong> in instrument operation, maintenance, and troubleshooting within a laboratory or industrial setting.</p>

<h3 >About Bureau Veritas and the Role</h3> <p >Bureau Veritas, a world leader in Testing, Inspection and Certification (TIC), is seeking a <strong >Senior Instrument Technician</strong> to join its team. This contract position is based in the <strong >Makkah</strong> and <strong >Jeddah</strong> regions, contributing to the delivery of high-quality services that help clients meet growing challenges in quality, safety, environmental protection, and social responsibility.</p> <h3 >Core Instrument Management Responsibilities</h3> <p >The Senior Instrument Technician is primarily responsible for the comprehensive management of analytical instruments, ensuring their optimal performance and reliability. Key duties include:</p> <ul > <li >Operating, troubleshooting, repairing, maintaining, and optimizing analytical instruments, with primary responsibility for ICP-MS and ICP-OES systems. Experience with AAS, XRF, and Carbon &amp; Sulphur analyzers is advantageous.</li> <li >Performing routine instrument performance checks, calibration verification, preventive maintenance, and corrective actions to ensure reliable operation and minimize downtime.</li> <li >Coordinating with service engineers and technical support teams for maintenance activities, repairs, spare parts requirements, and service interventions.</li> </ul> <h3 >Laboratory Operations and Compliance</h3> <p >This role also involves supporting daily laboratory operations and ensuring adherence to quality standards and regulatory requirements.</p> <ul > <li >Supporting analytical testing activities by ensuring instruments are properly configured, calibrated, and operating within performance specifications.</li> <li >Monitoring and maintaining adequate inventory levels of consumables, standards, reagents, and critical spare parts required for instrument operation.</li> <li >Ensuring testing equipment remains in good working condition and promptly reporting any malfunction, abnormal performance, or equipment damage.</li> <li >Maintaining accurate records of maintenance activities, calibration status, service reports, instrument performance, and related documentation using approved systems and LIMS.</li> <li >Supporting laboratory compliance with ISO/IEC 17025 requirements and participating in quality control, equipment verification, proficiency testing, and inter-laboratory comparison programs.</li> </ul> <h3 >Team Collaboration and Supervisory Support</h3> <p >The Senior Instrument Technician will contribute to team leadership and operational coordination within the laboratory setting.</p> <ul > <li >Assisting the Laboratory Supervisor in coordinating daily technical activities related to laboratory instrumentation and equipment reliability.</li> <li >Performing delegated supervisory responsibilities during the absence of the Laboratory Supervisor when required.</li> <li >Carrying out any other duties assigned by the Line Manager or Laboratory Manager.</li> </ul> <h3 >Quality, Health, Safety, and Environment (QHSSE)</h3> <p >Adherence to Bureau Veritas's stringent QHSSE policies and procedures is paramount for this role.</p> <ul > <li >Complying with BV HSE policies, procedures, and legal requirements.</li> <li >Maintaining a safe, clean, and hazard-free workplace and reporting any hazards, incidents, or unsafe conditions.</li> <li >Taking responsibility for personal and team health and safety.</li> <li >Participating in HSE initiatives, investigations, and risk control measures.</li> <li >Cooperating with all safety requirements and promoting a positive safety culture.</li> <li >Maintaining high standards of laboratory housekeeping, safety, and good laboratory practices, including proper handling and disposal of chemicals and laboratory waste.</li> <li >Complying with Bureau Veritas policies relating to Quality, Health &amp; Safety, Ethics, Confidentiality, and Impartiality.</li> </ul> <h3 >Experience Requirements</h3> <p >Candidates for this Senior Instrument Technician role should possess <strong >5-10 years of relevant experience</strong> in instrument operation, maintenance, and troubleshooting within a laboratory or industrial setting.</p>

<h3 >About the Role</h3> <p >FNRCO is seeking a qualified <strong >Automation &amp; Surveillance Engineer</strong> to join its team in Jeddah, Makkah, Saudi Arabia. This full-time position is central to the design, testing, validation, and ongoing support of critical Automation and Surveillance systems. The role requires 2-5 years of relevant experience and focuses on ensuring system integrity and operational excellence.</p> <h3 >Role Purpose and Compliance</h3> <p >The Automation &amp; Surveillance Engineer is responsible for executing core technical activities while ensuring strict compliance with regulatory standards and industry best practices. This includes adherence to defined Key Performance Indicators (KPIs), agreed budgets, and adopted company policies and procedures, particularly within the aviation industry context.</p> <h3 >Key Responsibilities</h3> <ul > <li >Develop technical proposals for Automation and Surveillance systems in response to client RFPs, ensuring compliance with regulatory and operational standards.</li> <li >Contribute to the design and implementation of systems, collaborating with internal teams to meet operational, safety, and regulatory requirements.</li> <li >Lead system testing and validation processes, ensuring adherence to design requirements and regulatory standards, and provide technical assistance during operational transition.</li> <li >Continuously monitor and ensure all systems comply with relevant ICAO and other aviation industry regulations, providing ongoing technical assessments.</li> <li >Assist in quality assurance and participate in the commissioning of new systems, ensuring all technical and operational requirements are met.</li> <li >Create detailed project schedules, identify milestones, and assign tasks to ensure timely project completion.</li> <li >Implement and continuously improve system designs to meet evolving operational, safety, and regulatory standards.</li> <li >Lead system design reviews (SDR, PDR, CDR) and oversee quality assurance tests to meet client expectations and industry standards.</li> <li >Lead the integration of Automation and Surveillance systems with existing and future systems, ensuring seamless technical interfacing.</li> <li >Maintain up-to-date knowledge of ICAO and other relevant regulations, ensuring compliance in all engineering activities, especially safety-critical aspects.</li> <li >Support assessments of air traffic service (ATS) procedure changes and airspace structure adjustments on existing and future systems.</li> <li >Coordinate with internal stakeholders, other engineering departments, vendors, and contractors to facilitate project execution and meet client expectations.</li> <li >Report project status, technical challenges, and proposed solutions to the Automation and Surveillance Manager.</li> <li >Offer expert technical support and consultation during project execution, collaborating with installation and planning teams.</li> <li >Conduct day-to-day activities in compliance with established policies and procedures.</li> <li >Contribute to identifying opportunities for continuous improvement in systems and processes, considering leading practices and cost reduction.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >Bachelor’s degree in Electrical Engineering, Computer Engineering, Systems Engineering, Automation Engineering, or an equivalent field.</li> <li >2-5 years of relevant experience in automation and surveillance systems.</li> <li >Relevant certifications in bidding, project management, or technical disciplines are advantageous.</li> </ul> <h3 >Professional Standards and Continuous Improvement</h3> <p >The role emphasizes a commitment to maintaining high professional standards and actively participating in continuous improvement initiatives. This includes staying informed about industry leading practices, adapting to changes in the business environment, and contributing to efforts aimed at cost reduction and productivity enhancement within Automation and Surveillance operations.</p> <h3 >Application Information</h3> <p >Candidates who meet the specified qualifications and are prepared to contribute to a dynamic technical environment are encouraged to apply.</p>

<h3 >About the Role</h3> <p >Hire Fellows is seeking a <strong >Customer Experience Manager</strong> to lead the end-to-end customer experience for a rapidly expanding B2B spend-management platform. This full-time, onsite position is based in Riyadh, Saudi Arabia, and focuses on ensuring high-quality customer interactions for finance teams across the region.</p> <h3 >Role Scope and Focus</h3> <p >The Customer Experience Manager will be responsible for ensuring every customer interaction, from support tickets and calls to escalations and self-serve resources, is smooth, efficient, and consistently high-quality. This is an operator role, requiring a hands-on approach to dashboards, processes, reporting, and root-cause analysis. The role involves close collaboration with Product and Engineering teams to enhance the customer journey and build smarter, more scalable support operations, driven by data and a focus on continuous improvement.</p> <h3 >Key Responsibilities</h3> <ul > <li >Own day-to-day support operations across ticketing, phone, and in-app channels; manage queue health, routing, and coverage.</li> <li >Lead, coach, and schedule the support team; run QA on ticket and call quality with a documented scorecard.</li> <li >Own the Support SLA &amp; Escalation Matrix, covering first response, resolution, and escalation paths across L1/L2/L3 and third-party processors.</li> <li >Track and drive core CX metrics, including first-response and resolution SLA attainment, call abandonment, callback compliance, awaiting-customer rate, reopened-ticket rate, and CSAT.</li> <li >Build and maintain reporting in Zoho Desk/Zoho Analytics; publish a weekly operations review with findings and actions.</li> <li >Own the knowledge base, both customer-facing and internal, including release-triggered updates and content feeding the AI call agent.</li> <li >Identify recurring ticket drivers and convert them into product fixes, automations, or self-serve content; work with Engineering and Product to implement solutions.</li> <li >Ensure complaint handling meets SAMA requirements, including complaint logging, response timelines, and escalation/disclosure obligations.</li> <li >Manage escalations end-to-end, including card, transaction, and processor-side issues requiring third-party coordination.</li> <li >Drive automation of manual support workflows using tools like macros, auto-assignment, classification, and n8n-style integrations.</li> </ul> <h3 >Required Qualifications</h3> <ul > <li >5+ years of experience in customer support or customer experience, with at least 2 years in a team management role.</li> <li >Experience in fintech, banking, payments, or SaaS; exposure to a regulated environment is strongly preferred.</li> <li >Hands-on proficiency with a modern helpdesk platform (*, Zoho Desk, Zendesk, Freshdesk, Intercom), including SLA configuration, workflows, and reporting.</li> <li >Comfortable working with data, able to build dashboards, interrogate numbers, and defend recommendations. SQL knowledge is a plus.</li> <li >Strong process-writing ability, including the creation of SOPs, escalation matrices, and policy documents.</li> <li >Fluent in both Arabic and English, written and spoken.</li> <li >Saudi nationality.</li> </ul> <h3 >Desired Skills and Experience</h3> <ul > <li >Familiarity with card issuing/processing concepts such as authorisations, declines, chargebacks, and 3DS.</li> <li >Experience with SAMA consumer-protection or complaint-handling requirements.</li> <li >Experience deploying AI or automation solutions within a support function.</li> </ul> <h3 >Application Information</h3> <p >Candidates meeting the above criteria are encouraged to apply for this full-time, onsite position in Riyadh.</p>

<h3><strong>About AECOM</strong></h3><p>AECOM is a global infrastructure consulting firm dedicated to delivering a better world through improved commutes, clean water, and transformed skylines. The company partners with clients to solve complex challenges and build lasting legacies for future generations. With over 50,000 professionals worldwide, AECOM creates a positive and tangible impact across various sectors.</p><h3><strong>The Role: Urban Designer</strong></h3><p>AECOM is seeking a talented Urban Designer to join its team in Riyadh, Saudi Arabia. This full-time role involves conceptualizing and designing innovative urban development projects aimed at fostering vibrant, sustainable communities and enhancing the quality of life in the region. The Urban Designer will collaborate with multidisciplinary teams to create compelling urban spaces that drive positive economic and social impact while respecting local culture and context.</p><h3><strong>Key Responsibilities</strong></h3><ul><li>Develop comprehensive urban design concepts and frameworks for residential, commercial, mixed-use, and public space development projects.</li><li>Conduct detailed site analysis and feasibility studies to inform strategic design recommendations and solutions.</li><li>Create master plans, urban design guidelines, and technical documentation that align with sustainability principles and local regulations.</li><li>Utilize advanced urban design software and tools to produce visualizations, 3D models, and professional technical drawings.</li><li>Engage collaboratively with clients, government agencies, municipal authorities, and community stakeholders to understand project requirements and present design solutions.</li><li>Analyze demographic data, market trends, site conditions, and local context to support informed and strategic design decisions.</li><li>Collaborate with landscape architects, transportation planners, sustainability consultants, and other specialists to integrate best practices and holistic solutions.</li><li>Ensure all designs comply with Saudi Arabia building codes, zoning regulations, municipal guidelines, and Islamic urban design principles.</li><li>Prepare clear, professional presentations of design concepts, project updates, and recommendations for clients and leadership.</li><li>Maintain meticulous attention to detail in all deliverables, design documentation, and project coordination.</li><li>Stay current with emerging urban design trends, technologies, sustainable development practices, and regional development standards.</li><li>Support the coordination and organization of multidisciplinary project teams to ensure seamless and efficient project execution.</li><li>Contribute to a collaborative and inclusive team environment that values innovation, transparency, and continuous improvement.</li></ul><h3><strong>Required Experience and Qualifications</strong></h3><p>Candidates for this position should possess 8 years of professional experience in urban design or a related field. The role requires a strong understanding of urban development principles, sustainability practices, and local regulatory frameworks, particularly those relevant to Saudi Arabia. Proficiency in urban design software and tools for visualization and technical drawing is essential, alongside proven collaboration and communication skills for engaging with diverse stakeholders.</p><h3><strong>Benefits at AECOM</strong></h3><p>AECOM offers a comprehensive benefits package designed to meet the diverse needs of its employees. Depending on employment status, benefits may include:</p><ul><li>Medical, Dental, and Vision coverage</li><li>Life, AD&amp;D, and Disability benefits</li><li>Paid time off and Leaves of absences</li><li>Voluntary benefits and Perks</li><li>Flexible work options</li><li>Well-being resources and Employee assistance program</li><li>Business travel insurance</li><li>Service recognition awards</li><li>Retirement savings plan</li><li>Employee stock purchase plan</li></ul><h3><strong>Join Our Team</strong></h3><p>This role presents an opportunity to contribute to significant urban development projects within one of the Middle East's rapidly evolving cities. Join AECOM and be part of a global team making a tangible impact on infrastructure and communities worldwide.</p>

<p>Answer employee questions and provide support when needed, and refer any sensitive or complex matters to the People &amp; Culture Manager. Organize CVs and keep the candidate database updated. Support managers with employee-related requests. Prepare invoices and other P&amp;C documents. Follow up on P&amp;C requests with other departments. Create employee files and make sure all required documents are complete. Follow up on missing employee documents. Update employee information in P&amp;C systems and files, including contact details, bank accounts, IDs, certificates, and other documents. Keep all employee files safe, organized, and confidential. Prepare employee letters and job offers using approved templates. Coordinate employee contracts and required documents with the Government Relations Officer. Support the onboarding process for new employees and make sure all required documents and onboarding checklists are completed. Support the offboarding process , including employee clearance and required documents. Follow up on probation periods, contract expiry dates, ID expiry dates, municipality cards, first aid certificates, and other important dates. Prepare a monthly report of upcoming expiry dates and share it with the People &amp; Culture Manager. Support attendance-related matters , including following up on employee attendance concerns and reporting any issues to the People &amp; Culture Manager. Help with P&amp;C communications , including employee announcements, notices, memos, and other internal communications. Support employee engagement activities , including employee surveys, recognition activities, birthdays, national days, international events, and monthly or quarterly celebrations. Suggest ideas and activities to improve employee engagement and employee experience . Help organize employee activities and maintain a positive working environment. Keep employee locker records updated and ensure the information is properly recorded. Follow up on employee cafeteria feedback, suggestions, and complaints and share them with the relevant department. Update employee notice boards and make sure the information is current. Maintain files for casual labor companies, including employee IDs, attendance sheets, and invoices. Support the Government Relations team by preparing and organizing employee documents when required. Support other P&amp;C activities and projects as assigned. Maintain strict confidentiality of all employee information and documents. Ensure all P&amp;C activities follow hotel policies, procedures, and company standards. Perform any other tasks assigned by the People &amp; Culture Manager.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Must be a Saudi National.</li><li>Bachelor's degree or diploma in Human Resources, Business Administration, Hospitality, or a related field.</li><li>Previous experience in People &amp; Culture, HR, or a similar role, preferably in the hospitality industry.</li><li>Good communication and interpersonal skills.</li><li>Good command of English, both written and spoken.</li><li>Good knowledge of Microsoft Office, especially Word and Excel.</li><li>Good organizational and time-management skills.</li><li>Strong attention to detail and ability to maintain accurate employee records.</li><li>Ability to handle confidential employee information with professionalism and discretion.</li><li>Ability to work effectively with employees and different departments.</li><li>Positive attitude, teamwork, and willingness to learn.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We’re looking for a Customer Experience Manager to take ownership of the end-to-end customer experience for a fast-growing B2B spend-management platform serving finance teams across Saudi Arabia.<br> You’ll be responsible for making sure every customer interaction, from support tickets and calls to escalations and self-serve resources, is smooth, efficient, and consistently high-quality.<br> You’ll own the key CX metrics, improve SLAs, and turn customer feedback and recurring issues into meaningful improvements.<br> This is an operator role, not a pure people-management role.<br> You’ll be hands-on with dashboards, processes, reporting, and root-cause analysis, while working closely with Product and Engineering to improve the customer journey and build smarter, more scalable support operations.<br> If you enjoy building processes, solving problems, using data to drive decisions, and making customer experience better at scale, this role is for you.<br> Responsibilties Own day-to-day support operations across ticketing, phone, and in-app channels; manage queue health, routing, and coverage.<br> Lead, coach, and schedule the support team; run QA on ticket and call quality with a documented scorecard.<br> Own the Support SLA &amp; Escalation Matrix: First response, resolution, and escalation paths across L1/L2/L3 and third-party processors.<br> Track and drive the core CX metrics: First-response and resolution SLA attainment, call abandonment, callback compliance, awaiting-customer rate, reopened-ticket rate, CSAT.<br> Build and maintain reporting in Zoho Desk/Zoho Analytics; publish a weekly operations review with findings and actions, not just numbers.<br> Own the knowledge base, customer-facing and internal, including release-triggered updates and the content feeding the AI call agent.<br> Identify recurring ticket drivers and convert them into product fixes, automations, or self-serve content; work with Engineering and Product to close them.<br> Ensure complaint handling meets SAMA requirements, including complaint logging, response timelines, and escalation/disclosure obligations.<br> Manage escalations end-to-end, including card, transaction, and processor-side issues requiring third-party coordination.<br> Drive automation of manual support workflows (macros, auto-assignment, classification, n8n-style integrations).<br> 5+ years in customer support/experience, with at least 2 years managing a team.<br> Experience in fintech, banking, payments, or SaaS; exposure to a regulated environment strongly preferred.<br> Hands-on with a modern helpdesk platform (Zoho Desk, Zendesk, Freshdesk, Intercom) including SLA configuration, workflows, and reporting.<br> Comfortable working with data, able to build dashboards, interrogate numbers, and defend a recommendation.<br> SQL is a plus.<br> Strong process-writing ability: SOPs, escalation matrices, and policy documents.<br> Fluent Arabic and English, written and spoken.<br> Saudi nationality.<br> Onsite position Nice to have Familiarity with card issuing/processing concepts (authorisations, declines, chargebacks, 3DS).<br> Experience with SAMA consumer-protection or complaint-handling requirements.<br> Experience deploying AI/automation in a support function.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>JOB PURPOSE / OBJECTIVE </p><br><p>Overall responsible for welding of Jackets and Production Decks (PDM’s) Apart from being well versed in the various welding processes, to provide on-site coordination for all phases of work, including planning of</p><br><p> consumables, welding subcontractors’ allocation, and detailed scheduling as per project requirements. To ensure projects are completed safely, on time.</p><br><p>KEY ACCOUNTABILITIES </p><br><p>• Manage the construction day-to-day operations to ensure efficiency and performance in accordance to project specification and budget. &nbsp;</p><br><p>• To assist and lead a team of welding workers and supervisors in ensuring all welding activities are performed in accordance with project specifications and industry standards. &nbsp;</p><br><p>• Lead PQR and WQT for the project by communication with all related stakeholders. &nbsp;</p><br><p>• Understanding of welding processes such as SMAW, GTAW, SAW, FCAW. To ensure pre and post heating requirements are carried</p><br><p> out based on material thickness, grade, and requirements. &nbsp;</p><br><p>• Carry out inspections as well as resolving and monitoring welding and rectification works. &nbsp;</p><br><p>• To ensure inventory of consumables is always maintained at required level. &nbsp;</p><br><p>• Study construction drawings and plan welding sequence in conjunction with KPI plan. &nbsp;</p><br><p>• Have weekly schedule coordination meetings with all subcontractor foremen to outline requirements of work completion, and other issues as may be required including but not limited to manpower requirements,</p><br><p> interference coordination, inspections, and sequence of work. Distribute three-week look ahead schedules and communicate schedule requirements with all subcontractors. &nbsp;</p><br><p>• Maintain a high-level control around cost of all construction consumables and equipment utilised during the construction works. &nbsp;</p><br><p>• Implement, monitor, and drive the project schedule. Promptly notify management team of schedule and performance issues, be proactive in anticipating potential problems that may impact the project performance. </p><br><p>• Should possess strong knowledge and understanding of shipyard HSEQ regulations and rig building job certification requirements and ensure the same is communicated to the project team on a regular basis. </p><br><p> • Identify the work priorities, focus on the critical path, analyze the work problems in writing with own problem- solving mentality, accurate supervision, decision-maker with a strong convincing personality, full</p><br><p> readiness with 'Plan B' for any unexpected issues. </p><br><p> • Fully responsible for delivery of all Inspection Test Records (ITR’s) under the relevant discipline by effectively delegating to the foreman and chargehands. This must be approached with a high focus on interfacing</p><br><p> and coordination with all other discipline supervision to remove all blocks from achieving target dates.</p><br> <p>QUALIFICATIONS &amp; EXPERIENCE </p><br><p> Education </p><br><p>• Technical Engineering Qualification. (Diploma or equivalent) • Bachelor Engineering Degree (preferred). </p><br><p> Professional Qualifications (Certifications &amp; Accreditations) • 3G, 4G, and 6G certified (preferred).</p><br><p>Experience </p><br><p>• For bachelor’s holders at least 9-15, for diploma holders at least 15+ years of experience in ship / fabrication yards and involved in offshore construction activities. &nbsp; </p><br><p>• Experienced in handling offshore related products which are of high value and with technical complexities. &nbsp;Languages • Excellent communication skills (oral and written) in the English &nbsp;Language. &nbsp;</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>