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Location: Saudi Arabia Employment Type: Full-time<br>Join our client's growing team! Our client, a leading company operating in the Information Technology and Digital Solutions sector, is seeking a Customer Relations Manager to lead its customer service team and ensure an outstanding customer experience. The successful candidate will play a key role in maintaining customer satisfaction, managing escalations, and continuously improving service quality.<br>Key Responsibilities Lead and supervise the Customer Relations team. Ensure a high level of customer satisfaction across all communication channels. Manage customer complaints and complex escalations. Monitor team performance and customer service KPIs. Develop and implement initiatives to improve customer experience. Coordinate with internal departments to resolve customer issues efficiently. Prepare performance reports and recommend process improvements. Coach and develop team members to achieve operational excellence. Ensure compliance with company policies and service standards.<br>Requirements Previous experience managing a customer service or customer relations team. Strong leadership and communication skills. Experience handling customer complaints and escalations. Customer-focused mindset with strong problem-solving abilities. Experience using CRM systems. Excellent organizational and reporting skills. Fluent in English (Arabic is an advantage).

Our client is a globally recognised Digital Engineering Services organisation, helping leading enterprises accelerate innovation, improve operational performance, and deliver complex transformation programmes. The business provides services across Digital Engineering, Engineering R&D (ER&D), Industry 4.0, Smart Manufacturing, IoT, AI, Software Engineering, Product Engineering, and Technology Consulting.<br>Partnering with some of the world's largest organisations, the company delivers technology-led solutions that help customers design, develop, optimise, and transform products, operations, and manufacturing environments.<br>Position Summary<br>We are seeking an experienced Business Development Manager/Director to drive growth across the Kingdom of Saudi Arabia. The successful candidate will be responsible for identifying, developing, and securing new business opportunities, positioning the organisation as a trusted Digital Engineering Services partner to major enterprises across the region.<br>Experience required<br>Proven track record of selling Digital Engineering Services, Engineering R&D Services (ER&D), Industry 4.0, Smart Manufacturing, Product Engineering, Technology Consulting, Digital Transformation, or related technology-led services. Experience developing and closing complex enterprise sales opportunities in the Oil & Gas/Process Engineering space. Strong understanding of how digital technologies can improve engineering, manufacturing, operational, and business outcomes.

HOTSPOT is hiring an Event / Activation Project Manager in Riyadh. We are looking for someone who can manage projects from client brief to on-ground execution, while coordinating with technical teams, suppliers, venues, and clients. At HOTSPOT, our work includes LED screens, AV solutions, lighting, sound systems, stage effects, fixed installations, smart displays, and interactive brand activations. This is not a traditional event planning role only. It is a hands-on project management role for someone who can turn a creative idea into a smooth, professional execution.<br>Responsibilities Receive and understand client requirements Prepare project timelines and execution plans Coordinate with technical teams, suppliers, and venues Manage installation, operation, and dismantling requirements Follow up on site readiness, safety, and logistics Ensure every project is delivered professionally and on time Communicate clearly with clients before, during, and after execution<br>Preferred Experience Experience in events, activations, AV, production, exhibitions, or technical project management Strong coordination and problem-solving skills Ability to manage pressure during live projects Good communication with clients and internal teams<br>Location Riyadh, Saudi Arabia<br>How to Apply Send your CV to: inquiry@hotsspots.comWhatsApp: +966 54 393 8548

About the Role Al-Ayuni is seeking a highly motivated Business Development Manager to lead growth initiatives across infrastructure, construction, industrial, and service sectors. This role is key to expanding the company’s market presence, developing the pipeline, and strengthening client engagement in line with Al-Ayuni’s strategic objectives.<br>Key Responsibilities Identify and track new business and project opportunities. Conduct market research, competitor benchmarking, and sector analysis. Lead the preparation of EOIs, RFQs, and prequalification submissions. Coordinate with internal teams (Legal, Finance, Engineering, Operations) for bid compliance. Manage and update the business development pipeline and CRM system. Build and maintain relationships with clients, partners, consultants, and government entities. Represent Al-Ayuni at industry events and exhibitions.<br>Qualifications Bachelor’s degree in Engineering, Business Administration, or related field.6–10 years’ experience in business development, project coordination, or pre-sales within infrastructure, construction, or industrial sectors. Experience in proposal preparation, tendering, and market analysis preferred. Strong analytical, communication, and business writing skills. Proficiency in Microsoft Office, CRM tools, and Oracle CX. Fluency in English; Arabic is a plus.

International Human Resources Company (i HR) is hiring on behalf of one of its clients for the position of HVAC Projects & Operations Manager .<br>???? Location: Riyadh & Jeddah<br>Job Purpose Lead and oversee projects and daily operations, ensuring successful project delivery, operational excellence, quality compliance, and profitability while managing engineering and technical teams.<br>Key Responsibilities Manage projects from initiation through final handover Develop and monitor project schedules and execution plans Lead engineering and technical teams across multiple projects Review technical drawings, project documentation, and change orders Monitor project progress, resolve operational challenges, and ensure timely delivery Oversee branch operations, warehouse activities, and resource allocation Ensure compliance with quality standards and occupational health & safety requirements Establish operational KPIs and prepare reports for senior management Drive continuous improvement initiatives to enhance operational efficiency and profitability<br>Requirements Bachelor's degree in Mechanical Engineering (HVAC) or a related field Minimum of 10 years of experience in HVAC projects and contracting Proven experience managing engineering and technical teams Strong knowledge of project contracts, risk management, and project execution Proficiency in Microsoft Office and Auto CAD (MS Project or Primavera is a plus)

AABTEC is seeking an experienced and vision-driven BIM Manager to lead our BIM strategy and operations. You will be responsible for overseeing the implementation, coordination, and management of BIM methodologies across complex architectural and specialized engineering projects.<br>Key Responsibilities- BIM Strategy & Implementation: Develop, execute, and enforce company-wide BIM standards, workflows, and BIM Execution Plans ( BEP ).<br>- Team Leadership: Manage and mentor BIM coordinators, modelers, and draftsmen across multiple projects.<br>- Clash Detection & Coordination: Oversee multi-disciplinary coordination, resolve technical clashes, and ensure overall model integrity.<br>- Process Optimization: Integrate advanced BIM technologies to drive project efficiency and streamline data management.<br>Requirements1- Education: Bachelor's degree in Architecture, Civil, or Structural Engineering.<br>2- Experience: 10+ years of proven experience in BIM management, leading large-scale or complex architectural projects.<br>3- LOD Progression: Demonstrated expertise in managing and overseeing Model Development & Improvement from LOD 300 to LOD 500 (As-Built & Facility Management stages).<br>4- Software Mastery: Expert mastery of Autodesk Revit, Navisworks, BIM 360 / Autodesk Construction Cloud (ACC) , and related industry tools.<br>5- Leadership & Communication: Strong leadership, strategic planning, and cross-functional communication skills.

We are looking for a highly driven and commercially focused Portfolio Expansion Manager to join our growing team in Riyadh.<br>This role is ideal for a strategic business development professional with strong experience in healthcare and medical devices, government tenders, supplier onboarding, and commercial expansion.<br> Key Responsibilities:• Identify and develop new business opportunities and market segments• Conduct portfolio gap analysis and recommend growth initiatives• Source and evaluate new suppliers, distributors, and strategic partners• Lead market intelligence and profitability assessments• Develop business cases and expansion strategies for senior leadership• Drive government tender and procurement opportunities• Collaborate cross-functionally with division heads to execute growth plans<br> Requirements:• 7–10 years of experience in commercial, sales, or business development roles• Minimum 3 years in a managerial position• Strong background in healthcare & medical devices• Proven success in supplier onboarding and portfolio expansion• Extensive experience with government tenders and procurement processes• Strong negotiation, stakeholder management, and strategic planning skills• Well-established network within the healthcare sector is highly preferred<br>What We’re Looking For:A results-oriented professional with strong commercial acumen, market awareness, leadership presence, and the ability to transform opportunities into scalable business growth.

International Human Resources Company (i HR) is hiring on behalf of one of its clients for the position of Projects & Operations Manager.<br>???? Location: Riyadh & Jeddah<br>Job Purpose Lead and oversee projects and daily operations, ensuring successful project delivery, operational excellence, quality compliance, and profitability while managing engineering and technical teams.<br>Key Responsibilities Manage projects from initiation through final handover Develop and monitor project schedules and execution plans Lead engineering and technical teams across multiple projects Review technical drawings, project documentation, and change orders Monitor project progress, resolve operational challenges, and ensure timely delivery Oversee branch operations, warehouse activities, and resource allocation Ensure compliance with quality standards and occupational health & safety requirements Establish operational KPIs and prepare reports for senior management Drive continuous improvement initiatives to enhance operational efficiency and profitability Requirements Bachelor's degree in Mechanical Engineering (HVAC) or a related field Minimum of 10 years of experience in HVAC projects and contracting Proven experience managing engineering and technical teams Strong knowledge of project contracts, risk management, and project execution Proficiency in Microsoft Office and Auto CAD (MS Project or Primavera is a plus)

Job Role: Ecommerce Channel Manager Experience: 8+ Years Location: Jeddah, Saudi Arabia Role Type: Permanent<br>Key Responsibilities:Design the E-commerce transformation journey and superlative growth path. Identify and tap the new and emerging channels of future, to generate profitable business through them. Drive Key Customer selection followed by process re-engineering to build efficiencies in the system. Set up robust Review mechanisms & analyze data from various MIS to facilitate insights & action planning Collaborate with cross functional partners on all aspects of Ecommerce business, including product portfolio, content strategy, promotional campaigns, commercial investments and most importantly full funnel integration Drive productivity through improved execution and measure the reach of unexploited e-tailers Develop Promotional & Assortment strategy for e-commerce by understanding competitive and business trends. Evolve and conceptualize SKU focus. Ensure alignment with Marketing, Supply Chain, Finance and Sales. Drive the magic formula parameters of UV, CVR, AOV & loyalty, through focused actions Review of sales systems and processes in e-tailer’s distribution and drive standardization & optimization Lead the omnichannel strategy and growth within KSA

Job Purpose The Assistant Manager – Parts Sales will lead the end-to-end Parts Operations, ensuring optimal inventory availability, efficient procurement, and profitable parts sales across multiple locations. This role is responsible for driving operational excellence, maximizing inventory performance, strengthening supplier and wholesale partnerships, and supporting workshop efficiency through effective parts management.<br>Key Responsibilities Lead parts inventory planning, forecasting, and procurement. Manage OEM ordering systems and supplier relationships. Optimize inventory turnover while minimizing obsolete stock. Drive workshop, retail, and wholesale parts sales. Monitor parts KPIs, stock accuracy, and branch performance. Ensure accurate ERP/DMS data management and operational standards. Build and grow relationships with independent workshops and fleet customers. Requirements Bachelor's degree in business, Supply Chain, Automotive Engineering, or a related field.6–8 years of experience in Automotive Parts Management. Strong experience in procurement, inventory planning, and parts sales. Hands-on experience with DMS/ERP systems and advanced MS Excel. Strong knowledge of OEM parts systems (ETK/EPC), inventory control, and automotive supply chain operations. Excellent analytical, negotiation, and stakeholder management skills.

Job Purpose The Assistant Manager – Parts Sales will lead the end-to-end Parts Operations, ensuring optimal inventory availability, efficient procurement, and profitable parts sales across multiple locations. This role is responsible for driving operational excellence, maximizing inventory performance, strengthening supplier and wholesale partnerships, and supporting workshop efficiency through effective parts management.<br>Key Responsibilities Lead parts inventory planning, forecasting, and procurement. Manage OEM ordering systems and supplier relationships. Optimize inventory turnover while minimizing obsolete stock. Drive workshop, retail, and wholesale parts sales. Monitor parts KPIs, stock accuracy, and branch performance. Ensure accurate ERP/DMS data management and operational standards. Build and grow relationships with independent workshops and fleet customers. Requirements Bachelor's degree in business, Supply Chain, Automotive Engineering, or a related field.6–8 years of experience in Automotive Parts Management. Strong experience in procurement, inventory planning, and parts sales. Hands-on experience with DMS/ERP systems and advanced MS Excel. Strong knowledge of OEM parts systems (ETK/EPC), inventory control, and automotive supply chain operations. Excellent analytical, negotiation, and stakeholder management skills.

Job Purpose The Assistant Manager – Parts Sales will lead the end-to-end Parts Operations, ensuring optimal inventory availability, efficient procurement, and profitable parts sales across multiple locations. This role is responsible for driving operational excellence, maximizing inventory performance, strengthening supplier and wholesale partnerships, and supporting workshop efficiency through effective parts management.<br>Key Responsibilities Lead parts inventory planning, forecasting, and procurement. Manage OEM ordering systems and supplier relationships. Optimize inventory turnover while minimizing obsolete stock. Drive workshop, retail, and wholesale parts sales. Monitor parts KPIs, stock accuracy, and branch performance. Ensure accurate ERP/DMS data management and operational standards. Build and grow relationships with independent workshops and fleet customers. Requirements Bachelor's degree in business, Supply Chain, Automotive Engineering, or a related field.6–8 years of experience in Automotive Parts Management. Strong experience in procurement, inventory planning, and parts sales. Hands-on experience with DMS/ERP systems and advanced MS Excel. Strong knowledge of OEM parts systems (ETK/EPC), inventory control, and automotive supply chain operations. Excellent analytical, negotiation, and stakeholder management skills.

Account Manager (Riyadh, KSA)<br><br>Responsibilities<br><br> Develop and grow Autodesk & ACC (Autodesk Construction Cloud) sales in Saudi Arabia Target Architecture, Engineering & Construction (AEC) customers and expand accounts Build and maintain strong client relationships Manage the full sales cycle: lead generation, proposals, negotiations, and closing deals Work closely with the technical team to deliver successful implementations Achieve sales targets and contribute to company growth<br><br>Requirements<br><br> 3-5 years of experience in software sales, preferably in AEC / Construction solutions Strong knowledge of Autodesk portfolio, BIM, and ACC modules Based in Riyadh (or willing to relocate) Excellent communication, presentation, and negotiation skills Fluent in Arabic & English<br><br>Benefits<br><br> Competitive salary & Commission Medical insurance and standard employment benefits Autodesk certifications & continuous training support Career growth with exposure to top AEC projects in KSA & Egypt Residence visa expenses A one-month annual leave Round-trip airfare once a year<br><br>Benefits<br><br> Competitive salary & Commission Medical insurance and standard employment benefits Autodesk certifications & continuous training support Career growth with exposure to top AEC projects in KSA & Egypt Residence visa expenses A one-month annual leave Round-trip airfare once a year

المسمى الوظيفي: مدير تطوير أعمال<br>الموقع: المنطقة الشرقية<br>الهدف من الوظيفة:قيادة جهود تطوير الأعمال من خلال استقطاب الفرص وبناء العلاقات مع الجهات الحكومية والخاصة، وجلب عقود إسناد السعوديين، إضافة إلى تطوير خدمات استقطاب الكفاءات وإدارة دورة المبيعات حتى توقيع العقود.<br>المهام والمسؤوليات:* استقطاب فرص وعقود إسناد السعوديين مع الجهات الحكومية والخاصة.* بناء وتطوير علاقات قوية مع صناع القرار والعملاء المحتملين.* إعداد العروض الفنية والتجارية والتفاوض حتى إغلاق الصفقات.* تحقيق المستهدفات البيعية والإيرادات الشهرية والسنوية.* تطوير خدمات استقطاب الكفاءات والتنفيذ مع فرق التوظيف.* متابعة المناقصات والفرص الجديدة وتحليل احتياجات العملاء.* إعداد تقارير دورية عن الفرص وخط سير المبيعات ونسب الإقفال.* تمثيل الشركة في الاجتماعات والفعاليات وبناء الشراكات الاستراتيجية.<br>المؤهلات والخبرات:* خبرة لا تقل عن 5 سنوات في تطوير الأعمال أو المبيعات B2B.* خبرة مثبتة في جلب عقود إسناد السعوديين وخدمات التوظيف أو الموارد البشرية.* شبكة علاقات قوية مع الجهات الحكومية والشركات الكبرى.* سجل ناجح في إقفال العقود وتحقيق المستهدفات البيعية.* مهارات عالية في التفاوض والعروض التقديمية وإدارة العلاقات.* إجادة استخدام Microsoft Office وCRM.<br>المهارات المطلوبة:* التفاوض والإقناع.* بناء العلاقات والشراكات.* تطوير الأعمال وإدارة الفرص.* التفكير الاستراتيجي وتحليل السوق.* مهارات تواصل وقيادة عالية.* العمل تحت الضغط وتحقيق المستهدفات.

Position Summary The Finance Manager is responsible for overseeing all financial activities of the hotel, ensuring the integrity of financial reporting, compliance with local regulations, effective cash flow management, budgeting, forecasting, internal controls, and providing strategic financial leadership to support the hotel's operational and business objectives. Key Responsibilities Manage all hotel accounting and finance functions. Lead the hotel's financial management activities, ensuring effective financial planning, analysis, and control. Prepare monthly, quarterly, and annual financial statements. Lead budgeting and forecasting processes. Monitor cash flow, profitability, and operational expenses. Coordinate internal and external audits. Ensure VAT, tax, and regulatory compliance. Develop and maintain internal financial controls and policies. Lead, mentor, and develop the finance team. Qualifications Saudi National. Bachelor's Degree in Accounting, Finance, or a related field. CPA, ACCA, CMA, SOCPA, or equivalent professional certification is preferred. Minimum 5 years of experience in hotel finance and financial management within the hospitality industry. Strong knowledge of hotel accounting systems, financial reporting, budgeting, and Microsoft Excel. Strong analytical, leadership, and communication skills. KPIsBudget achievement Forecast accuracy GOP performance Audit compliance Cash flow management

The HR Manager will oversee the full spectrum of HR functions for the Dammam branch, ensuring strong compliance with Saudi Labor Law, smooth HR operations & effective people management. The role requires a professional who worked in a manufacturing companies and understands the dynamics of HR, manpower planning, and employee relations.<br>Key Responsibilities Lead and manage the HR team for the Dammam branch Ensure full compliance with Saudi Labor Law and company policies Drive recruitment, onboarding, performance management, and employee development Manage GOSI, Mudad, Qiwa, WPS, and other government portal processes Oversee employee relations, disciplinary actions, and conflict resolution Develop and implement HR strategies aligned with business objectives Support Saudization and workforce nationalization initiatives Manage payroll coordination and HR documentation Foster a positive and productive workplace culture<br>Requirements10+ years of progressive HR experience, with at least 5 years in a manufacturing company Proven experience leading an HR team Strong knowledge of Saudi Labor Law and HR government portals Excellent English communication Skills Excellent communication, leadership, and problem-solving skills Ability to work in a fast-paced, multi-cultural environment Bachelor’s degree in HR or related field (Master’s preferred)

A leading General Contracting Company in Saudi Arabia is seeking an experienced Logistics Manager to oversee and manage all logistics operations across multiple construction projects. Key Responsibilities:• Manage logistics, transportation, warehousing, and material distribution activities across all projects.• Oversee fleet operations, heavy equipment allocation, mobilization, and utilization.• Coordinate with Procurement, Projects, Technical Office, and Operations teams to ensure uninterrupted project execution.• Monitor inventory, logistics costs, equipment productivity, and transportation efficiency.• Manage workforce transportation, camp logistics, and site support services.• Establish logistics procedures, KPIs, and reporting systems to improve operational performance.• Lead and develop logistics, fleet, and warehouse teams. Requirements:✔ Bachelor's Degree in Logistics, Supply Chain, Engineering, Business Administration, or related field.✔ Minimum 10 years of experience in logistics management.✔ Proven experience in Construction / Contracting Companies is mandatory.✔ Strong knowledge of fleet management, heavy equipment operations, warehousing, and project logistics.✔ Experience managing logistics operations for multiple projects simultaneously.✔ Excellent leadership and communication skills.✔ Proficiency in ERP systems and Microsoft Office. Preferred:• Experience in large-scale construction, infrastructure, industrial, or government projects.• GCC experience is highly preferred.

Tahaluf is the largest B2B live and on-demand events organiser in Saudi Arabia by space, attendance, colleagues, and revenue. It is a joint venture between Informa PLC, the Saudi Federation for Cybersecurity, Programming and Drones (SAFCSP), and the Events Investment Fund (EIF).<br><br><br><br>Tahaluf is bold, visionary, and determined to make an impact. Our team fosters a culture of collaboration, creativity, and a little fun, here teamwork rules and work feels as exciting as the events we create. Scaling at this pace also requires exceptional local partners, and Tahaluf is proud to work with a range of government and non-government organisations at the forefront of Saudi Arabia’s B2B and B2C large-scale events scene.<br><br><br><br>Be part of something BIG with Tahaluf’s series of record-breaking events: LEAP and Cityscape - the largest events in the world in their respective fields of tech and real estate; Black Hat MEA - a Guinness World Record holder for the largest CTF competition during the event; and CPHI Middle East - the largest pharma debut event in history, to name just a few. Tahaluf is making a huge impact on the global events sector.<br><br><br><br>Join our ambitious and highly committed team, unafraid to push boundaries and disrupt the status quo. From day one, you’ll dive into large-scale projects under the guidance of a supportive leadership team that will encourage your personal development and open doors to new opportunities.<br><br><br><br>Job Description<br><br>Portfolio 3 is searching to build out it’s Operations team with a new Operations Manager to join the team and help strengthen our foundation. Heading into it’s 3rd year, the portfolio is looking to build an it’s initial success with CPHI Middle East, Umrah & Ziyarah Forum, and Saudi Maritime & Logistics Congress. With some more exciting projects on the horizon you could be one of the key drivers in the next stage of bringing amazing experiences to, and forging memorable brands in, The Kingdom. <br><br>As Portfolio 3 is building and growing we are looking for someone to come and help specifically, but not limited to, the delivery of: <br><br>The expanding Umrah & Ziyarah Forum ecosystem <br><br>The evolving Innovation Driven Water Sustainability (IDWS) event after a successful 1st year. <br><br>The Operations Manager is responsible for the professional operational delivery of their allocated events; features and projects. You will ensure that all are delivered to the highest possible standards and to the satisfaction of all parties involved consistently throughout the year. <br><br>Reporting to the Head & Senior Operations Managers, the Operations Manager will be responsible together with the Senior Operations Manager for implementing the EMEA Operations objectives. The intention is for the Operations Manager to eventually take full lead on running these streams, with High Level Ministry involvement and communication required. <br><br>The Operations Manager should lead by example and demonstrate a professional responsibility to the department at all times. Adding value to the Operations Department and Portfolio alike and helping others to build their knowledge and ability for the future of Tahaluf. <br><br>Operational Duties <br><br>Be the key point of contact for the show teams in all matters on your allocated shows, internal and external. <br><br>Accountability for setting, regular forecasting & achieving operational show budgets for allocated events. <br><br>Responsibility for successful show management and technical delivery of several physical and digital events throughout the year including features & fully undertaking all related tasks. <br><br>Manage production and implementation of show project plans ensuring all operational tasks are carried out on a timely basis according to individual project plans and within deadlines across all your events. <br><br>Ensuring all allocated events are working within the company’s H&S, Security & Sustainability guidelines at all times.<br><br>Implementation of internal and external Service Level Agreements on all allocated events. <br><br>Oversee production and delivery of the show exhibitor manual.<br><br>Communicate with suppliers to manage the brief, design, feature production and signage process in co-ordination with show teams and sponsors. <br><br>Communicate with suppliers and show teams to manage the brief, design, production and management of Registration areas and overall welcome experience. <br><br>Compile post event reports and KPI analysis.<br><br>In collaboration with the Procurement team, monitor the ongoing performance of key contractors and troubleshoot / identify remedial action as required on each event. <br><br>Management <br><br>Manage, mentor & develop line reports & others within the EMEA Operations team, You will manage line reports on a day to day basis where applicable, each of these may be allocated across multiple events throughout the year requiring you to work alongside other Operations Managers to effectively balance workloads & priorities for each team member individually. <br><br>Setting, monitoring and management of direct reports’ performance objectives and identifying training needs. <br><br>Work with colleagues to achieve best practice in terms of operational planning and management. <br><br>Compliance / legal / H&S / Sustainability <br><br>Adhere to all Informa compliance requirements and monitor supplier performance to ensure they are meeting our requirements.<br><br>Follow the complete HSS Operating Model for all allocated events, submitting paperwork as required in a timely and concise manner and embedding best practice & continual improvement’s into all your event planning. <br><br>Collaborate with Informa H&S team to ensure suppliers meet and exceed our H&S requirements. <br><br>Work with H&S team on remedial measures where necessary.<br><br>Be an active partner of the Informa Sustainability team and look for opportunities to support and enhance our sustainability initiatives.<br><br><br><br>Qualifications<br><br>Educated to degree level or equivalent  <br><br>Qualities needed for the role  <br><br>Strong and effective verbal and written skills in Arabic and English. <br><br>5 years of events or exhibition industry experience or similar. <br><br>Must have independently and successfully managed operations on multiple large events to a consistently high standard.  <br><br>Experience of managing, supporting & developing multiple line reports simultaneously.  <br><br>You will possess a good working knowledge of the exhibition industry & venues as well as a great working relationship with all official contractors.   <br><br>Effective communication skills – being able to liaise with Operations team members as well as working with & reporting to Director Level individuals throughout the portfolio(s).  <br><br>Familiarity with good procurement practices .<br><br>Excellent interpersonal skills and the ability to inspire and motivate others, thinking outside the box for creative solutions.  <br><br>Ability to anticipate problems and/or put contingency plans in place.<br><br>A proven ability to work to tight deadlines, with attention to detail under pressure is a pre requisite.   <br><br>Willingness and ability to travel / work across differing time zones especially within the EMEA region.  <br><br>Proven knowledge of exhibition H&S Guidelines and implementation.  <br><br>Computer literate and proficient in the use of commonly used business software and project management software .<br><br>IOSH Managing Safety Certificate (or equivalent) as a minimum. <br><br>Prior large budget management skill is a plus.<br><br><br><br>Additional Information<br><br>Please note this is a 9 month contract role. It can be performed remotely. We are not able to provide relocation or sponsorship support with the position. <br><br>We work hard to make sure life at Tahaluf is rewarding, supportive and enjoyable for everyone. We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. We don't just accept difference, we celebrate it. We welcome applicants from all backgrounds and circumstances and base hiring decisions on relevant qualifications and merit. We are proud to provide a disability-friendly environment. If you require any support or adjustments to participate in our interview or selection processes, please let us know.

Division: Red Sea Sport Entertainment Department: GALAXEACompnay: Sports and Entertainment Compnay<br>About Red Sea Sport & Entertainment Red Sea Sports & Entertainment (RSSE) is a dedicated subsidiary of Red Sea Global (RSG), responsible for designing and delivering outstanding land and marine experiences at The Red Sea destination. RSSE manages and operates a diverse portfolio of sports, adventure, and leisure offerings, including water sports through Galaxea, adventure activities via Akun, and leisure experiences delivered by WAMA.<br>RSSE plays a key strategic role in the partnership between Red Sea Global and the Saudi Olympic & Paralympic Committee, united by a shared ambition to promote inclusive, accessible, and world-class sports and recreational experiences.<br>Guided by a purpose-driven approach and a strong commitment to people and the planet, RSSE delivers innovative programs aligned with Saudi Vision 2030, supporting the Kingdom’s ambition to become a global leader in regenerative tourism.<br>Job Purpose The Senior Manager – Dive Operations is a senior, site-based leadership role responsible for the full establishment, launch, and ongoing operational excellence of the dive center at the designated asset. The role plays a critical part in building a world-class dive operation from the ground up, including recruitment, team development, facility readiness, and implementation of robust systems, processes, and standards.<br>Once operational, the role assumes full accountability for the safe, efficient, and premium delivery of all diving and underwater tourism activities. This includes oversight of daily operations, exceptional guest experiences, strict adherence to international dive safety standards, staff performance management, environmental stewardship, and brand alignment.<br>The Senior Manager will ensure the dive center consistently reflects the highest levels of professionalism, safety, and service excellence. Responsibilities extend to leading dive excursions, delivering and overseeing dive training and certification programs, managing all dive-related sales and revenue streams, and supporting the long-term growth of Galaxea’s dive operations across multiple assets.<br>Job Responsibilities General Responsibilities Report directly to the Galaxea Cluster Manager and actively support the establishment and operational readiness of the dive center at the assigned asset. Ensure the smooth, safe, and efficient day-to-day operation of the dive center. Support the Galaxea Cluster Manager in the planning, development, and expansion of dive centers across other assets as required. Recruit, build, lead, and develop a high-performing dive operations team, managing a workforce of up to 13 diving professionals. Collaborate closely with Sustainability and SEZ departments to ensure all operations align with sensitive, high-profile environmental and marine conservation requirements. Work remotely as required and attend office locations when operational or business needs dictate. Ensure full compliance by all Galaxea staff with the DSM Red Sea Global Dive Safety Manual and all applicable international standards.<br>Establishment of Dive Center – Pre-Opening Work in close partnership with the Galaxea Cluster Manager to plan, develop, and deliver the dive center and all associated operational components. Support and collaborate with all RSG departments during the delivery phase to ensure timelines, targets, and operational phasing requirements are met. Ensure the dive center is delivered in line with design intent, safety requirements, operational efficiency, and brand standards.<br>Establishment of Dive Center – Post-Opening Maintain and continuously enhance operational standards, with safety as the highest and non-negotiable priority. Ensure all dive center activities are conducted professionally, consistently, and in line with international best practice. Oversee and ensure the safe and professional execution of all daily diving activities. Ensure all training courses and certifications are delivered safely, conservatively, and strictly in accordance with the standards of the respective training agencies. Maintain accurate, up-to-date, and auditable records for all dive center activities, training, and operations. Plan, direct, analyze, and coordinate all dive-related sales, including retail operations, to maximize revenue and guest satisfaction. Build and sustain strong working relationships with internal stakeholders, peers, partners, and the public.<br>Media Coverage Support the Destination Development department, when required, in facilitating photo and video media coverage. Media support is secondary to operational responsibilities and undertaken only as directed by the Galaxea Cluster Manager or senior leadership.<br>Policies, Systems, Processes, Procedures, Standards & Reporting Implement, adopt, and comply with all functional policies, procedures, SOPs, and operational instructions to ensure consistency and control. Assist the Senior Dive Operations Manager in preparing accurate, timely MIS reports in line with corporate and functional reporting requirements.<br>Safety, Quality & Environment Apply all safety, quality, and environmental management policies to ensure the highest levels of employee and guest safety. Ensure full legislative compliance and promote a strong culture of environmental responsibility and marine conservation. Continuous Improvement Actively identify and contribute to opportunities for continuous improvement across systems, processes, and practices. Drive operational excellence by benchmarking against international best practices, improving productivity, reducing costs, and enhancing guest experiences.<br>Job Stakeholders Internal:RSG Destination Development Group Environment and Sustainability Red Sea Zone Authority External:Ministry of Tourism Ministry of Environment, Water and Agriculture and its affiliated centers Universities and research institutions<br>Job Requirements Qualifications & Experience Certified PADI Instructor Minimum of 500 logged dives Certified at least 50 students across all core courses Proven experience in dive center and/or resort management across multiple geographic locations Strong background in dive business and/or resort operations Demonstrated hospitality and guest service track record Extensive diving health and safety experience Experience operating in diverse global dive environments Dive equipment management and maintenance oversight Dive retail and commercial operations experience Strong understanding of marine conservation principles Valid Fit-to-Dive medical certification Underwater photography and videography skills<br>Essential Skills Excellent written and spoken English Strong communication, presentation, and public speaking skills Exceptional customer service mindset with a proactive, “can-do” attitude Flexible, open-minded, and adaptable approach to work and environment Self-motivated with strong time management and deadline-driven delivery Ability to guide dives that deliver a premium “wow” guest experience Strong technical knowledge of dive equipment and maintenance standards Highly detail-oriented with excellent organizational skills Guest-experience focused with the ability to manage high-end clientele Strong cross-cultural awareness and ability to work with diverse nationalities Proven ability to handle guest feedback, requests, and complaints professionally Commitment to the highest possible safety standards for guests and staff Lead by example as a role model for professional conduct and behavior Strong leadership and people management capabilities Ability to work independently and as part of a team with sound judgment Maintain strict confidentiality at all times Proficient in Microsoft Office applications Strong interest in marine science, conservation, research, and education Ability to train and mentor staff to deliver exceptional guest experiences Strong administrative, planning, and coordination capabilities<br>Desirable Skills Additional spoken language(s), preferably Arabic Social media content creation and posting skills Advanced marine life identification skills (fish, invertebrates, reptiles, mammals) Certified workshop technician for multiple dive equipment brands<br>Job Context Operates across The Red Sea and AMAALA destinations in a strategic, multi-site capacity. Requires frequent travel and flexibility to work extended hours, including weekends and peak seasons. Oversees a wide range of marine and diving operations across multiple locations. Plays a critical leadership role in delivering safe, innovative, and world-class diving experiences aligned with destination growth and vision.

<h2 class="h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> 2185 - Tahreez-مدير مهندس الحلول <br> <br> <ul> <li> <strong>الشركة</strong> <br> Tahreez <br> </li> <li> <strong>عائلة الوظيفة</strong> <br> الهندسة <br> </li> <li> <strong>المدينة</strong> <br> المملكة العربية السعودية - الرياض <br> </li> <li> <strong>القسم</strong> <br> تكنولوجيا المعلومات <br> </li> <li> <strong>تاريخ الإغلاق</strong> <br> 30-سبتمبر-2026 <br> </li> </ul> <br> مدير مهندس الحلول <br> <p><b>القسم:</b> بنية الحلول والمنصات<br><b>التقارير إلى:</b> مدير CTO</p><br><p><b>الغرض</b><br>تعريف بنى الحلول والتصاميم المرجعية عبر محفظة حلول الشركة، وامتلاك التطور التقني لمنصة Tahreez الموحدة ومكوِّناتها للدمج الذكي.</p><br><p>أن تكون المرجعية التقنية بين الفرق قبل البيع والهندسة والتسليم والحوكمة المحفظة/التجارية لخدمات الإدارة — بالعمل عن كثب مع مدير الحلول ونمذجة الأعمال، والمالية/CCO، والمدير التنفيذي للاستراتيجية — لضمان بناء كل مناقصة معقدة وتنفيذ وعرض مُصنَّف على أساس بنية معمارية متسقة ومتوافقة وقابلة لإعادة الاستخدام بدلاً من التصاميم المنفردة في كل مرة.</p><br><p><b>المسؤوليات الأساسية</b></p><br><ol><li><p><b>المرجعية المعمارية والتصميم</b></p><br></li></ol><ul><li><p>تصميم بنى مرجعية حسب حالة الاستخدام وخط العمل، تغطي حلول AV، الأمن الفيزيائي، فحص ذكي، حلول الرعاية الصحية الذكية، IoT/IIoT، حلول مدفوعة بالذكاء الاصطناعي، وأنظمة ELV المتكاملة.</p><br></li><li><p>ترجمة متطلبات العملاء والتنظيم (مثلاً أُطر تصنيف الأمان، رموز السلامة، قواعد حماية البيانات) إلى بنى أنظمة متوافقة وتخطيطات شبكات وجداول معدات.</p><br></li><li><p>الحفاظ على مكتبة حيّة من التصاميم المرجعية المعتمدة، جداول المواد/BOQs، ونماذج الحلول بحيث تعود فرق المشروع إلى بنى معتمدة بدلاً من إعادة التصميم من الصفر في كل مرة.</p><br></li><li><p>تعريف أنماط التكامل بين التخصصات — مثلاً AV عبر IP مع شبكات المؤسسة، الأمن الفيزيائي مع طبقات أجهزة IoT، فحص ذكي مع منصات مراقبة الصحة — مع ضمان التوافق بين BACnet/IP، ONVIF، MQTT، وبروتوكولات مماثلة.</p><br></li><li><p>معايرة مستمرة للتصاميم المرجعية وجداول BOQs/MTOs باستخدام بيانات الانحراف من العطاء مقابل الواقع.</p><br></li></ul><ol><li><p><b>ذكاء تاريخ المشاريع والتقديرات (العطاء مقابل الواقع)</b></p><br></li></ol><ul><li><p>بناء وصيانة مستودع من بيانات المشاريع التاريخية عبر جميع خطوط الحلول (AV، الأمن الفيزيائي، فحص ذكي، الرعاية الصحية، IoT/IIoT، AI، ELV)، مع استخراج التقديرات في مرحلة العطاء مقابل نتائج التنفيذ الفعلية.</p><br></li><li><p>في مرحلة العطاء، تسجيل وأرشفة التكلفة والزمن والافتراضات الاحتياطية والمشتريات المستخدمة لتقدير كل فرصة.</p><br></li><li><p>بعد الإتاحة، العمل مباشرة مع فرق التثبيت/التسليم لجمع التكلفة الفعلية، والجدول الزمني، واستخدام الاحتياطي، ونتائج المشتريات عند إغلاق المشروع (أو المعالم الرئيسية للمشاريع ذات الدورة الطويلة).</p><br></li><li><p>تحليل الانحرافات بين تقديرات مرحلة العطاء والواقع لتحديد فجوات التقدير النظامية — مثل التقدير الناقص المستمر لمدة توريد المشتريات، وأنماط استخدام الاحتياطي حسب نوع الحل أو القطاع.</p><br></li><li><p>الحفاظ على سجل معايرة / دروس مستفادة لكل خط حل، وإدخال الافتراضات المصححة إلى قوالب المرجعية المعمارية، ومكتبات BOQ/MTO، وحواجز تسعير SPBM.</p><br></li></ul><ol><li><p><b>الدعم لـ SPBM (محفظة الحلول ونماذج الأعمال)</b></p><br></li></ol><ul><li><p>توفير مدخلات هيكلية تقنية في كتالوج العروض الذي يحافظ عليه SPBM، لضمان أن كل عرض مفهرس حسب القطاع/BL مدعوم بمرجعية معمارية معتمدة بدلاً من التصميم النظري.</p><br></li><li><p>المشاركة في BDRC كسلطة تقنية على تصميم نماذج الأعمال، مع التحقق من أن نماذج الأعمال التجارية المقترحة قابلة للتسليم تقنياً ومتوافقة مع المعماريات المعتمدة.</p><br></li><li><p>دعم المالية والـ CCO في وضع حواجز التسعير من خلال تزويد محركات التكلفة التقنية، وافتراضات ربط المنصة، ومدخلات تعقيد الحل.</p><br></li><li><p>تزويد بيانات تكلفة وتقدير قائمة على الانحرافات (إلى جانب مقاييس إعادة الاستخدام/الربط) لإبلاغ حواجز التسعير.</p><br></li><li><p>إدخال بيانات الأداء القاعدة/المحفظة (مثل معدلات إعادة استخدام المرجعية المعمارية، نقاط الانحراف، اتجاهات الربط المنصة) في تحليل SPBM لEXCOM الاستراتيجية والمحفظة وتقارير PPR.</p><br></li><li><p>إبلاغ عن فجوات المعمارية أو المنصة التي ظهرت من خلال تحليل القاعدة المركبة إلى خارطة الطريق المرجعية المعمارية وخارطة Tahreez للمنصة.</p><br></li></ul><ol><li><p><b>ملكية المنصة — Tahreez Unified Platform & Smart Integration Module</b></p><br></li></ol><ul><li><p>تملك خريطة الطريق التقنية لمنصة Tahreez الموحدة، بما في ذلك تطور وحدة الدمج الذكي (الميزات، التكاملات، الإصدار).</p><br></li><li><p>تحديد بنية المنصة الأساسية: أجهزة الحافة، طبقات الاتصال، الاستضافة السحابية/المحلية، واجهات برمجة التطبيقات، استيعاب البيانات، التحليلات، وطبقات اتخاذ القرار المدفوعة بالذكاء الاصطناعي.</p><br></li></ul> <br> <br> ملاحظة: ستُطلب منك إرفاق التالي: <br> <ol> <li>السيرة الذاتية</li> <li>CV</li> </ol> <br> <br> <br> أوافق على بيان الخصوصية <br> <br> <br> العودة <br> <br> <br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> المرشح المفضل </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>سنوات الخبرة</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ سنوات </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>الدرجة العلمية</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> بكالوريوس / دبلوم عالي </div> </div>