وظائف مدير مصنع - جدة السعودية

Sales Manager Location: Riyadh, Saudi Arabia At Innovative Design, we deliver integrated marketing solutions that help brands create meaningful impact through events, exhibitions, branding, creative, digital marketing, and engagement experiences. As we continue our expansion across Saudi Arabia, we are looking for an experienced Sales Manager who already understands the Saudi market, has an established network, and is ready to drive commercial growth from day one. What You'll DoDrive new business opportunities across our integrated marketing services. Build and manage a strong sales pipeline while consistently achieving revenue targets. Develop long-term relationships with key decision-makers across multiple industries. Lead complex commercial negotiations and successfully close high-value opportunities. Recruit, mentor, and lead a high-performing sales team. Collaborate with our Creative, Operations, and Client Services teams to deliver exceptional client experiences. Represent Innovative Design at client meetings, industry events, and networking opportunities. What We're Looking For Minimum 5 years of sales leadership experience within a marketing, advertising, branding, events, or creative agency in Saudi Arabia. Proven track record of consistently achieving and exceeding sales targets. An active network of decision-makers and existing business relationships within the Saudi market. Previous experience leading and developing sales teams. Strong commercial acumen, negotiation, and presentation skills. Excellent communication skills in English. Arabic is a strong advantage. Success in This Role We're looking for someone who doesn't need time to understand the market. We want a commercial leader who already knows it, has built trusted relationships within it, and is ready to generate business, build a winning sales team, and contribute to the next stage of Innovative Design's growth.

Role Description The Sales Business Development Manager is a full-time, on-site role based in Riyadh. This position is responsible for identifying and developing new business opportunities, expanding relationships with hotels, airlines, and travel partners, and strengthening Ticketing Cube’s market presence. Daily tasks include prospecting and qualifying leads, conducting sales presentations and product demos, negotiating contracts, and closing deals. The role also involves analyzing market trends, collaborating with internal teams to refine offerings, preparing sales forecasts and reports, and ensuring a high level of customer satisfaction. The Sales Business Development Manager will work closely with leadership to achieve revenue targets and support long-term growth. Qualifications Strong sales and business development skills, including lead generation, pipeline management, negotiation, and deal closing. Experience in relationship management and account management, with the ability to build and maintain partnerships in the travel or hospitality sector. Knowledge of ticketing, travel services, or related technology platforms, with the ability to understand and present technical features in a clear, customer-focused way. Solid analytical and strategic thinking skills to assess market opportunities, develop sales plans, and track performance against targets. Excellent communication and presentation skills in English; proficiency in Arabic is a strong advantage. Proven ability to work on-site in a fast-paced environment, manage multiple priorities, and collaborate effectively with cross-functional teams. Bachelor’s degree in Business, Marketing, or a related field; relevant professional experience in travel, hospitality, or technology sales is preferred. Comfort with CRM tools, MS Office or similar software, and data-driven decision-making.

Role Description The Production Manager is a full-time, on-site role based in the Riyadh Region, responsible for overseeing end-to-end ticketing operations and service delivery. This role manages daily production workflows for ticket issuance, modifications, and cancellations, ensuring accuracy, timeliness, and compliance with internal standards and partner requirements. The Production Manager coordinates with technology, customer support, and commercial teams to optimize processes, resolve operational issues, and implement improvements that enhance the traveler experience. Key responsibilities include monitoring system performance, managing production schedules, maintaining quality control, and preparing operational reports and performance metrics. The role also involves leading and mentoring production staff, aligning resources with demand, and supporting the rollout of new ticketing features and services.<br><br>Qualifications Demonstrated experience in production or operations management, ideally within travel, hospitality, or ticketing services. Strong skills in workflow optimization, process improvement, and quality assurance in a fast-paced environment. Proficiency with ticketing platforms, reservation systems, and basic data analysis tools to monitor performance and identify trends. Effective people management capabilities, including team leadership, coaching, scheduling, and performance oversight. Excellent organizational, time management, and problem-solving skills, with the ability to handle multiple priorities. Clear written and verbal communication skills in English; proficiency in Arabic is an advantage. Ability to collaborate cross-functionally with technology, customer service, and commercial teams to achieve operational goals. Bachelor’s degree in Business, Operations Management, Hospitality, or a related field, or equivalent practical experience. Comfort working on-site in the Riyadh Region and familiarity with regional travel and hospitality markets is beneficial.

JASARA PMC is on the lookout for a Planning Manager to enhance our project management capabilities within the exciting realm of social infrastructure development in Saudi Arabia. As a Planning Manager, you will be responsible for overseeing the planning processes on key projects, ensuring effective time management, resource allocation, and alignment with the overall strategic objectives of Vision 2030. This role offers a fantastic opportunity to shape the future of infrastructure in the region, working in a collaborative and innovative environment.<br><br>Key Responsibilities<br><br>Develop, implement, and maintain project schedules in accordance with project goals and timelines Coordinate with various stakeholders to gather inputs and ensure all facets of the project are included in the planning process Monitor project progress, identify any potential issues, and recommend corrective actions to keep the project on track Present regular updates and reporting to senior management to facilitate informed decision-making Evaluate project risks and develop strategies to mitigate them effectively Provide mentorship and guidance to junior planning staff, fostering a culture of continuous improvement Participate in project planning meetings and contribute to discussions on project viability and planning strategies<br><br>Requirements<br><br>Bachelor's degree in a relevant field such as Civil Engineering, Architecture, or Construction Management Minimum of 15 years of experience in project planning within the construction or infrastructure sector Proficient in planning software, particularly Primavera P6 and MS Project Strong analytical and problem-solving skills, with the ability to synthesize complex information Exceptional communication skills, capable of effectively liaising with a diverse range of stakeholders Strong leadership skills, with experience in managing and developing a team Ability to work under pressure and manage multiple priorities seamlessly

Insurance Partnership Manager – Saudi Arabia Riyadh, Saudi Arabia | Full-Time<br>We're partnering with an innovative and fast-growing health technology business to recruit an experienced Insurance Partnership Manager to drive commercial growth across the Saudi insurance market.<br>This is a senior, autonomous role responsible for building strategic partnerships with health insurers, TPAs and large corporate employers. You'll play a key role in expanding the company's presence in Saudi Arabia, positioning its preventative healthcare solutions as a proven way to reduce claims costs and improve employee health outcomes.<br>This is an exciting opportunity for someone who understands the Saudi insurance landscape, has an established network and enjoys opening new markets.<br>Key Responsibilities Develop and execute the commercial strategy for the Saudi insurance market. Build and manage relationships with health insurers, TPAs, self-insured employers and large corporate organisations. Engage with senior decision-makers including HR Directors, CFOs, Medical Directors and actuarial teams. Identify, qualify and manage a strong pipeline of partnership opportunities. Present commercially focused business cases demonstrating measurable financial and healthcare outcomes. Negotiate and close pilot programmes, partnership agreements and long-term commercial contracts. Navigate procurement processes and healthcare regulations within Saudi Arabia. Maintain excellent CRM discipline and proactively manage your sales pipeline. Represent the business at industry events and networking opportunities across the Kingdom.<br>Essential Requirements Fluent Arabic speaker. Minimum 5 years' B2B sales or partnership experience within Saudi Arabia. Existing network across health insurers, TPAs, employee benefits providers or large corporate organisations. Proven track record of closing complex enterprise sales. Strong commercial and financial acumen with the ability to present ROI-based business cases. Excellent relationship management, negotiation and stakeholder engagement skills. Based in Riyadh or willing to relocate.

Position Title: Sales Manager Location: Riyadh, Saudi Arabia Type: Full-time Saudi nationals are encouraged to apply. Immediate availability or a short notice period is preferred.<br>ABOUT PROVENProven supports equal opportunities for all candidates and is committed to empowering its people through continuous personal and professional development. We foster a collaborative and inclusive environment built on mutual respect, innovation, and a healthy work-life balance. With a strong track record in recruitment, managed services, and workforce solutions, we are proud to be long-term partners in shaping success for both our clients and our employees.<br>ABOUT THE ROLEThe Sales Manager will be responsible for generating new business and developing client relationships. The role requires a confident and outgoing sales professional with strong outbound sales experience, the ability to approach new clients, and a proven record of closing business.<br>KEY RESPONSIBILITIESGenerate new business through cold calling, networking, outreach, and client meetings. Identify and approach companies to pitch services. Manage the full sales cycle from lead generation to deal closure. Build and maintain relationships with key clients and decision-makers. Develop and manage a strong sales pipeline. Prepare proposals, quotations, and sales presentations. Achieve monthly and quarterly sales targets. Maintain accurate sales reports and records.<br>REQUIREMENTSEducation Bachelor’s degree in a relevant field.<br>Experience4+ years of relevant sales or business-development experience. Experience from managed service sector is essential. Strong outbound sales, cold-calling, and client-acquisition experience. Experience handling corporate accounts is mandatory. Strong communication, negotiation, and relationship-building skills. Arabic and English proficiency.<br>Skills Outgoing, confident, and target-driven. Existing corporate client network is an advantage.

Assistant Store Manager excellence requires full-time in-store presence:· Recruitment of best-in-class team who will deliver excellent customer experience.· Management of the store operations in order to achieve sales objectives and operations key performance indicator in line with the brand’s vision.· Monitors and analyzes sales performance and provides reports on performance and insights to maximize stock potential.· Ensuring the effectiveness of the sales team by regular coaching on the deliverance of exceptional customer satisfaction.· Demonstrating a hands-on approach to sales leadership through being a team member of the sales floor.· Maintains staffing levels consistent with operational needs to ensure exceptional customer service provided at all times; prepares schedules and ensures adequate shift coverage· Ensures seasonal peaks and activities are taken account of when preparing forecasts and staff rotas.· Contributing to the development of marketing strategies and in-store events through consistent communication with regional management.· Management of the store inventory as well as stock levels, ensuring smooth operational guidelines are met.· Ensuring operational excellence is maintained in line with regional culture and local legislation through regular training initiatives for frontline teams.<br>The Candidate:Key attributes of a Store Manager include:· Proven retail management experience within the GCC retail beauty industry.· Extensive experience with customer and sales service targets and key performance indicators.· Retail operations experience with inventory and facilities management, including cash reconciliation.· Strong interpersonal and communication skills, with a sense of business acumen.· Fluency in English and Arabic is a must

Company Description Saferoad Information Technology LTD. is a pioneering IoT-enabled mobility intelligence provider in the Saudi market. As the first and only full-stack telematics solutions provider in Saudi Arabia, we design and deliver innovative in-house hardware and software solutions. Saferoad is committed to transforming mobility through cutting-edge technology and creating intelligent solutions tailored to meet the unique needs of our clients. Located in Riyadh, we are at the forefront of technological advancements, shaping the future of connected mobility.<br> Role Description This is a full-time, on-site role for a Customer Account Manager based in Riyadh. The Customer Account Manager will be responsible for managing client accounts, addressing customer inquiries, fostering strong client relationships, and ensuring satisfaction. Day-to-day tasks include identifying customer needs, developing proposals, monitoring client accounts, coordinating internal teams to meet client objectives, and addressing any concerns or issues promptly. The role also involves providing insights to improve services and maintaining an understanding of market trends and company offerings.<br> Qualifications Strong interpersonal, communication, and relationship-building skills Experience in customer account management, client services, and addressing customer needs effectively Problem-solving and critical thinking skills with the ability to provide data-driven solutions Project coordination and multitasking abilities to manage multiple accounts concurrently Basic knowledge of IoT and telematics technologies is an advantage Proficiency in CRM software, Microsoft Office Suite, and other relevant tools Fluency in English and Arabic is highly desirable Bachelor's degree in Business Administration, Marketing, Communications, or related field Prior experience in the technology, telematics, or mobility sector is a plus Ability to work collaboratively with cross-functional teams in a dynamic environment

We are seeking an experienced and highly motivated Hotel Manager to lead the day-to-day operations of our exceptional property. This is a hands-on leadership role for a hospitality professional who thrives in delivering outstanding guest experiences while driving operational excellence and business growth. As the Hotel Manager, you will inspire, develop, and lead a passionate team dedicated to exceeding guest expectations. You’ll ensure that every department operates seamlessly, with a focus on maximizing occupancy, revenue, and profitability—while maintaining the highest standards of hospitality and service. Key Responsibilities Oversee and manage daily hotel operations, ensuring efficiency across all departments. Develop and execute business strategies to optimize performance and revenue. Lead budgeting, financial planning, and cost management processes. Plan and coordinate marketing initiatives in collaboration with the marketing team. Build and maintain strong relationships with guests, vendors, and corporate clients. Ensure consistent adherence to safety, hygiene, and regulatory standards. Recruit, train, and mentor hotel staff to achieve excellence in service delivery. Monitor performance metrics (KPIs), prepare management reports, and drive continuous improvement. Foster a positive and productive workplace culture that aligns with company values. Qualifications and Experience Minimum 5+ years of proven experience in hotel management or senior hospitality leadership roles. Bachelor’s degree in Hospitality Management, Business Administration, or a related field (Master’s degree advantageous). Excellent command of English; knowledge of Arabic or additional languages is an asset. Proficiency in hotel management software (Opera, Protel, or similar) and MS Office Suite. Strong leadership, communication, and decision-making skills. Demonstrated ability to handle pressure, resolve conflicts, and maintain professionalism in all situations. Deep understanding of hotel operations, guest relations, and revenue management principles.

Enterprise ERP Manager — Microsoft Dynamics 365 F&O <br>A leading electrical trading and distribution company in Jeddah is replacing its SAP system with Microsoft Dynamics 365 Finance & Operations across Finance, Procurement, Sales, and Warehouse Management for approximately 60 users. We are seeking an ERP Manager to own this migration end-to-end — from implementation partner selection through go-live and into post-live operations and continuous development.<br>What You Will Own Lead the selection of a D365 F&O implementation partner: RFP, evaluation, and commercial negotiation Own the full project lifecycle: scope, plan, RAID log, steering committee reporting Manage the implementation partner and hold them accountable for delivery Build and lead a small internal ERP team (functional analyst, technical developer, system admin) Manage the transition of existing SAP users and data into D365Ensure ZATCA/VAT compliance within the D365 implementation Own post-go-live system administration, development roadmap, and enhancement releases<br>What You Must Have Minimum 2 full-cycle D365 F&O implementations from blueprint to go-live — client side preferred Proven coverage of Finance (FI equivalent), Procurement, Sales, and ideally Warehouse modules in D365 F&OExperience migrating from SAP to D365 — or SAP to any major ERP platform Experience managing an external implementation partner, including commercial and scope negotiations Familiarity with ZATCA e-invoicing requirements in a Saudi operational context8+ years total ERP experience; team leadership experience required Fluent in Arabic and English;<br>What Will Differentiate You Background in trading, distribution, or industrial companies Microsoft D365 certifications (MB-300, MB-310, MB-330) Experience with Power BI or Qlik integration with D365

Senior Design Manager – Major Real Estate Development (GCC)<br>Role Purpose A leading real estate development organisation is seeking a Senior Design Manager to lead the design process across a major, high-profile development. The role will ensure design excellence, technical compliance, cost alignment, and timely delivery from concept stage through to construction documentation.<br>Key Responsibilities Lead and manage the full design lifecycle from concept design through detailed design and construction documentation. Coordinate and manage multidisciplinary design consultants and specialist advisors. Review, critique, and approve design deliverables across all project stages. Coordinate architecture, landscape, structural, MEP, interior design, and infrastructure disciplines. Ensure design compliance with project briefs, development objectives, budgets, and schedules. Facilitate design workshops, technical reviews, and stakeholder coordination meetings. Identify, assess, and manage design risks throughout the project lifecycle. Support value engineering and design optimisation initiatives. Work closely with Development, Construction, Procurement, and Commercial teams. Monitor consultant performance against contractual obligations and deliverables. Prepare clear executive-level reports and project progress updates.<br>Qualifications Bachelor’s Degree in Architecture, Architectural Engineering, Urban Design, or a related discipline. Master’s Degree preferred.<br>Experience Requirements Minimum 8+ years’ relevant experience in design management or related roles. Experience working with real estate developers, PMCs, or international design consultancies. Proven track record managing large multidisciplinary design teams. Strong experience delivering projects within the GCC region.<br>Preferred Project Experience Luxury hospitality developments High-rise residential towers Mixed-use developments Masterplanned communities Large-scale, complex real estate developments<br>Overview This is an opportunity to play a key leadership role on a landmark development programme, contributing to the delivery of one of the region’s most ambitious and design-led real estate portfolios.

Enterprise ERP Manager — Microsoft Dynamics 365 F&O <br>A leading electrical trading and distribution company in Jeddah is replacing its SAP system with Microsoft Dynamics 365 Finance & Operations across Finance, Procurement, Sales, and Warehouse Management for approximately 60 users. We are seeking an ERP Manager to own this migration end-to-end — from implementation partner selection through go-live and into post-live operations and continuous development.<br>What You Will Own Lead the selection of a D365 F&O implementation partner: RFP, evaluation, and commercial negotiation Own the full project lifecycle: scope, plan, RAID log, steering committee reporting Manage the implementation partner and hold them accountable for delivery Build and lead a small internal ERP team (functional analyst, technical developer, system admin) Manage the transition of existing SAP users and data into D365Ensure ZATCA/VAT compliance within the D365 implementation Own post-go-live system administration, development roadmap, and enhancement releases<br>What You Must Have Minimum 2 full-cycle D365 F&O implementations from blueprint to go-live — client side preferred Proven coverage of Finance (FI equivalent), Procurement, Sales, and ideally Warehouse modules in D365 F&OExperience migrating from SAP to D365 — or SAP to any major ERP platform Experience managing an external implementation partner, including commercial and scope negotiations Familiarity with ZATCA e-invoicing requirements in a Saudi operational context8+ years total ERP experience; team leadership experience required Fluent in Arabic and English;<br>What Will Differentiate You Background in trading, distribution, or industrial companies Microsoft D365 certifications (MB-300, MB-310, MB-330) Experience with Power BI or Qlik integration with D365

Supply Chain General Manager (GM) We are looking for a highly experienced and strategic Supply Chain General Manager to lead and transform our end-to-end supply chain operations. This role is critical in driving efficiency, cost optimization, and operational excellence while aligning supply chain strategies with overall business objectives. Key Responsibilities Provide strategic leadership, aligning Supply Chain objectives with the organization’s overall strategy. Develop and oversee supply chain plans to optimize operations, reduce costs, and enhance service levels. Lead procurement operations, ensuring effective demand planning, vendor negotiations, and purchasing within budget. Oversee vendor management, including sourcing, prequalification, performance evaluation, and relationship management. Ensure proper contract lifecycle management, including drafting, reviewing, renewing, and compliance with vendor agreements. Supervise the efficient receipt of goods and services, ensuring timely payments and accurate documentation. Manage logistics operations, including transportation, warehousing, inventory, and distribution processes. Monitor and track KPIs to evaluate supply chain performance and provide regular insights to senior management. Ensure compliance with all relevant regulations, standards, and internal policies. Drive continuous improvement initiatives to enhance supply chain effectiveness and resilience. Lead and develop the team through coaching, training, and mentorship programs. Oversee supply chain-related projects, ensuring timely execution and successful delivery. Qualifications & Experience Experience: Minimum of 15+ years in Supply Chain Management or related fields, with strong leadership experience. Education: Bachelor’s degree in Business Administration, Supply Chain Management, or a related field (MBA preferred). Proven expertise in procurement, logistics, vendor management, and supply chain optimization. Strong analytical, negotiation, and stakeholder management skills. Experience in large-scale or complex operations is highly desirable

Company Description TPM Williams is a long-established firm in the construction consultancy sector, recognized for delivering high-quality professional services. The company has built a strong reputation over decades by providing consistent, reliable, and expert support to its clients. TPM Williams works across a wide range of projects, including commercial, mixed-use, residential, hotels and leisure, infrastructure, airports, and oil and gas. Team members gain exposure to complex, high-profile developments and a diverse client base. The firm offers a professional environment that values technical excellence and client-focused service.<br>Role Description The Cost Manager role at TPM Williams is a full-time, on-site position based in Riyadh. This role involves preparing, reviewing, and managing cost estimates, budgets, and financial reports for construction projects across multiple sectors. The Cost Manager will monitor project costs, track variations, and support value engineering to achieve cost efficiency while maintaining quality standards. Daily responsibilities include collaborating with project managers, design teams, and client representatives, analyzing tender documents, participating in contract negotiations, and advising on cost risks and mitigation strategies. The role also requires maintaining accurate cost data, ensuring compliance with relevant standards, and contributing to continuous improvement of cost management processes.<br>Qualifications<br> Strong cost management and quantity surveying skills, including cost estimating, budgeting, and cost control. Proficiency in construction project financial analysis, tender evaluation, and contract administration. Ability to interpret drawings and technical documentation, and support value engineering initiatives. Excellent communication, stakeholder management, and collaboration skills within multidisciplinary teams. High level of numerical accuracy, attention to detail, and structured problem-solving capabilities. Experience in major construction sectors such as commercial, mixed-use, residential, infrastructure, or oil and gas is highly beneficial. Familiarity with cost management and project control software, as well as MS Office tools. Bachelor’s degree in Quantity Surveying, Construction Management, Civil Engineering, or a related field; professional certifications (e.g., RICS or equivalent) are an advantage. Ability to work on-site in Riyadh and adapt to local industry standards and regulations.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a highly skilled and Guest-focused Duty Manager to join our team in Jeddah, Saudi Arabia. As a Duty Manager, you will play a crucial role in ensuring smooth daily operations, maintaining high service standards, and creating exceptional guest experiences in our hotel. Oversee and coordinate all aspects of hotel operations during assigned shifts Ensure exceptional guest service by addressing inquiries, resolving issues, and anticipating needs Manage and motivate team members to maintain high performance standards Handle guest complaints and concerns professionally and efficiently Coordinate with various departments to ensure seamless communication and service delivery Implement and enforce hotel policies, procedures, and safety regulations Monitor and maintain cleanliness and presentation standards throughout the property Manage check-in and check-out processes, ensuring a smooth and welcoming experience for guests Conduct regular inspections of public areas and guest rooms to maintain quality standards Assist in training and developing staff to enhance their skills and knowledge Handle emergency situations and make critical decisions when necessary Prepare and submit daily reports on hotel operations and guest feedback Collaborate with other managers to improve overall hotel performance and guest satisfaction</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Diploma or Bachelor's degree in Hospitality Management or related field</li><li>Minimum of 5 years of experience in the hospitality industry, with at least 2 years in a management role</li><li>Proven track record of delivering exceptional customer service and managing guest relations</li><li>Strong leadership and team management skills</li><li>Excellent communication and interpersonal abilities</li><li>Proficiency in hotel property management systems and Microsoft Office suite</li><li>Ability to work flexible hours, including nights, weekends, and holidays</li><li>Strong problem-solving skills and ability to make quick, effective decisions</li><li>Detail-oriented with excellent organizational and multitasking abilities</li><li>Cultural sensitivity and understanding of local customs in Saudi Arabia</li><li>Fluency in English; knowledge of Arabic is a plus</li><li>Familiarity with local regulations and hospitality standards in Saudi Arabia</li><li>Ability to remain calm and professional under pressure</li><li>Commitment to maintaining high standards of cleanliness and presentation</li><li>Adaptability to changing situations and ability to work in a fast-paced environment</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a highly skilled and Guest-focused Duty Manager to join our team in Jeddah, Saudi Arabia. As a Duty Manager, you will play a crucial role in ensuring smooth daily operations, maintaining high service standards, and creating exceptional guest experiences in our hotel. Oversee and coordinate all aspects of hotel operations during assigned shifts Ensure exceptional guest service by addressing inquiries, resolving issues, and anticipating needs Manage and motivate team members to maintain high performance standards Handle guest complaints and concerns professionally and efficiently Coordinate with various departments to ensure seamless communication and service delivery Implement and enforce hotel policies, procedures, and safety regulations Monitor and maintain cleanliness and presentation standards throughout the property Manage check-in and check-out processes, ensuring a smooth and welcoming experience for guests Conduct regular inspections of public areas and guest rooms to maintain quality standards Assist in training and developing staff to enhance their skills and knowledge Handle emergency situations and make critical decisions when necessary Prepare and submit daily reports on hotel operations and guest feedback Collaborate with other managers to improve overall hotel performance and guest satisfaction</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Diploma or Bachelor's degree in Hospitality Management or related field</li><li>Minimum of 5 years of experience in the hospitality industry, with at least 2 years in a management role</li><li>Proven track record of delivering exceptional customer service and managing guest relations</li><li>Strong leadership and team management skills</li><li>Excellent communication and interpersonal abilities</li><li>Proficiency in hotel property management systems and Microsoft Office suite</li><li>Ability to work flexible hours, including nights, weekends, and holidays</li><li>Strong problem-solving skills and ability to make quick, effective decisions</li><li>Detail-oriented with excellent organizational and multitasking abilities</li><li>Cultural sensitivity and understanding of local customs in Saudi Arabia</li><li>Fluency in English; knowledge of Arabic is a plus</li><li>Familiarity with local regulations and hospitality standards in Saudi Arabia</li><li>Ability to remain calm and professional under pressure</li><li>Commitment to maintaining high standards of cleanliness and presentation</li><li>Adaptability to changing situations and ability to work in a fast-paced environment</li></ul><p></p></section>

Company Description<br>EWAA Hotels is a distinguished group of Hotels & Resorts offering exceptional hospitality and quality services to guests. With a portfolio that includes 80 state-of-the-art properties across 14 cities in Saudi Arabia, EWAA Hotels caters to both business and personal needs through amenities like spacious conference halls, exhibition centers, and specialized catering. The group includes renowned brands such as Grand Plaza Hotels & Resorts, Al Muhaidb Hotels & Residence, and EWAA Express Hotels. Committed to sustainability, EWAA invests in its human capital and emphasizes creating a unique experience for guests. Join EWAA Hotels to contribute to achieving its vision and mission of excellence and community service. Role Description The Finance Manager will oversee and manage the financial operations of EWAA Hotels. Responsibilities include developing budgets, preparing financial reports, ensuring compliance with regulations, analyzing financial performance, and advising on financial planning and strategies. The Finance Manager will also manage accounts, oversee audits, and contribute to strategic decision-making to ensure the financial health and growth of the organization. This is a full-time, on-site role based in Riyadh.<br>Key Responsibilities<br>Lead budgeting, forecasting, and cash flow management across multiple hotel properties. Consolidate and standardize financial reporting to support informed decision-making. Monitor financial performance and provide strategic recommendations to senior management. Strengthen internal controls across Finance, F&B, Procurement, Payroll, and operational functions. Manage CAPEX planning, investment evaluations, and ensure strong Return on Investment (ROI). Track and improve key hotel performance indicators, including Rev PAR, GOPPAR, and Flow-Through. Ensure full compliance with Saudi regulations, including ZATCA requirements, VAT (15%), and Phase 2 E-Invoicing. Consolidation and standardization of financial reports across. Oversee audits, reconciliations, financial governance, and risk management activities.<br>Requirements<br>Bachelor's degree in Finance, Accounting. Proven multi-property hotel finance experience Minimum 10 years of experience within the hotel industry. Minimum 5 years of experience in a Finance Manager position. Proven experience managing finance operations across multiple hotel properties. At least 5 years of experience overseeing F&B, Procurement, and Payroll financial controls. Minimum 1 year of experience managing CAPEX projects and evaluating ROI. Proven experience monitoring and improving hotel KPIs, including Rev PAR, GOPPAR, and Flow-Through. Minimum 1 year of hands-on experience with ZATCA regulations, VAT (15%), and Phase 2 E-Invoicing. Strong knowledge of the Saudi regulatory, taxation, and compliance framework. Excellent leadership, analytical, communication, and strategic planning skills.

Job Description – Call Center Manager Job Title: Call Center Manager Department: Customer Experience / Operations Reports To: Customer Experience Director / Operations Director Location: As Assigned<br>Job Summary The Call Center Manager is responsible for leading and managing all call center operations to ensure exceptional customer service, operational efficiency, and achievement of service level targets. This role oversees workforce planning, performance management, quality assurance, customer satisfaction, budgeting, and continuous improvement initiatives while leading a team of supervisors, team leaders, and customer service representatives.<br>Key Responsibilities Operations Management Lead the daily operations of the call center. Ensure service levels and operational KPIs are consistently achieved. Develop operational plans to improve productivity and customer satisfaction. Monitor real-time performance and staffing requirements. Manage inbound, outbound, email, chat, and social media support channels where applicable. Team Leadership Lead, coach, and develop Call Center Supervisors and Team Leaders. Conduct regular performance evaluations. Develop succession plans for key positions. Foster a high-performance and customer-focused culture. Identify training needs and support employee development. Customer Experience Ensure excellent customer service standards are maintained. Resolve escalated customer complaints. Improve Customer Satisfaction (CSAT) and Net Promoter Score (NPS). Monitor customer feedback and implement improvement initiatives. Workforce Management Collaborate with Workforce Management teams to optimize staffing. Approve shift schedules and resource allocation. Monitor absenteeism, occupancy, and adherence. Ensure adequate staffing during peak periods. Performance Management Monitor team productivity and quality. Review daily, weekly, and monthly KPIs. Develop action plans to address performance gaps. Conduct regular operational review meetings.<br>Reporting & Analytics Prepare operational performance reports. Analyze call volumes and customer trends. Present performance dashboards to senior management. Monitor forecasting accuracy. Financial Management Manage the call center operating budget. Control overtime and staffing costs. Optimize operational efficiency while maintaining service quality. Participate in annual budget planning. Technology Management Ensure effective use of CRM and Call Center systems. Support implementation of new technologies. Coordinate with IT on system upgrades and issue resolution. Monitor system availability and business continuity.<br>Qualifications Bachelor's Degree in Business Administration, Management, Customer Service, Communications, or related field. Master's Degree (MBA) is preferred. Professional Certifications (Preferred) COPC Certification Lean Six Sigma Green Belt PMPCustomer Experience (CX) Certification Contact Center Management Certification<br>Experience8–10 years of experience in Customer Service or Call Center Operations. Minimum 4–5 years in a managerial role. Experience managing large call center teams (100+ agents preferred). Experience with multi-channel contact centers. Experience in service industries, logistics, telecommunications, banking, healthcare, or retail is preferred.

Company Description Tarfeeh Fakieh, part of the Fakieh Leisure and Entertainment Group, was established in 1998 by H. E. Sheikh Abdul Rahman Fakieh to develop major tourist projects along the Jeddah corniche. The company is dedicated to enhancing domestic tourism in Saudi Arabia and becoming a leading provider of leisure, entertainment, and edutainment rooted in Saudi culture. Tarfeeh Fakieh focuses on delivering leisure, comfort, and relaxation to residents and visitors through a diverse portfolio of high-quality attractions. Its hospitality and entertainment offerings make full use of Jeddah’s coastal setting and are designed for guests of all ages in a safe and healthy environment. The group is committed to exceeding guest expectations and providing value-driven experiences for families and travelers alike.<br>Role Description The Assistant Hotel Manager role is a full-time, on-site position based in Saudi Arabia. This role supports the Hotel Manager in overseeing daily hotel operations, ensuring high standards of guest service, cleanliness, and safety across all departments. Key responsibilities include coordinating front desk and receptionist activities, supervising food and beverage services, monitoring budgeting and cost control, and supporting sales initiatives to maximize occupancy and revenue. The Assistant Hotel Manager will help manage staff schedules, provide coaching and performance feedback, and ensure compliance with company policies and local regulations. The role also involves resolving guest concerns promptly, maintaining strong relationships with suppliers and partners, and contributing to continuous improvement of hotel services and procedures.<br>Qualifications<br> Strong customer service skills, with experience in guest relations and handling inquiries and complaints professionally. Proficiency in budgeting and basic financial oversight, including cost control and monitoring revenue and expenses. Experience in sales activities, such as promoting hotel services, upselling offerings, and supporting marketing initiatives. Background in food & beverage operations, including coordination with restaurant or catering services and ensuring quality standards. Hands-on experience with receptionist duties, including check-in/check-out, reservations, and managing front desk systems. Excellent communication and interpersonal skills, with the ability to lead and motivate diverse teams. Strong organizational and problem-solving abilities, with attention to detail and a focus on operational efficiency. Experience in hospitality or hotel management; a diploma or degree in Hospitality Management or a related field is preferred. Ability to work flexible hours, including weekends and holidays, as required by hotel operations. Proficiency in English; knowledge of Arabic or additional languages is an advantage.

Company Description Cer Q is a 360° marketing agency focused on helping brands grow through strategy, creativity, technology, and performance. The agency offers 13 core service areas, supporting businesses across the entire marketing journey, including brand and marketing strategy, content development, social media, performance marketing, CRM, and customer experience. Cer Q also delivers expertise in data, AI, PR, events, production, retail marketing, traditional media, web, SEO, and owned digital assets. Its approach blends creative thinking with business-focused execution to build brands that are clear, consistent, engaging, and positioned for sustained growth. Team members join a multidisciplinary environment where collaboration across specialties is central to client success.<br>Role Description This is a full-time, on-site Marketing Manager role based in Jeddah. The Marketing Manager oversees the planning, execution, and optimization of integrated marketing campaigns across digital and traditional channels, ensuring alignment with client objectives and brand positioning. Day-to-day responsibilities include developing marketing strategies, coordinating with creative, content, performance, and technology teams, and managing timelines, budgets, and campaign performance. The role involves analyzing data and KPIs, preparing client-ready reports, and recommending improvements to enhance ROI and brand impact. The Marketing Manager also participates in client meetings, contributes to new business proposals, and supports continuous improvement of Cer Q’s marketing processes and service offerings.<br>Qualifications<br>Demonstrated ability in marketing strategy and campaign planning, including go-to-market plans, positioning, and integrated channel selection. Experience coordinating digital and traditional marketing activities, such as social media, performance marketing, CRM, content, and events. Strong skills in data analysis, reporting, and use of marketing metrics to drive decision-making and optimize campaign performance. Proficiency in collaborating with cross-functional teams (creative, content, tech, and client services) to deliver cohesive brand experiences. Excellent written and verbal communication skills, including the ability to present strategies, insights, and recommendations to clients and internal stakeholders. Proven project management capabilities, with strength in prioritization, time management, and managing multiple campaigns simultaneously. Bachelor’s degree in Marketing, Business, Communications, or a related field; advanced certifications in digital marketing or analytics are an advantage. Experience working in an agency environment or with multiple brands is preferred; familiarity with AI, SEO, and CRM tools is beneficial. Ability to work on-site in Jeddah, collaborate in a diverse team, and adapt quickly to evolving client needs and market trends.