وظائف مدير مشتريات - جدة السعودية

Founded in 2003 and headquartered in Singapore, Group-IB is a leading creator of cybersecurity technologies to investigate, prevent, and fight digital crime. Combating cybercrime is in the company’s DNA, shaping its technological capabilities to defend businesses, citizens, and support law enforcement operations.<br><br>Group-IB’s Digital Crime Resistance Centers (DCRCs) are located in the Middle East, Europe, Central Asia, and Asia-Pacific to help critically analyze and promptly mitigate regional and country-specific threats. These mission-critical units help Group-IB strengthen its contribution to global cybercrime prevention and continually expand its threat-hunting capabilities.<br><br>About The Role<br><br>This role is at the intersection of technology, security, and business, providing an opportunity to make a real impact in fighting financial crime. As a Solution Manager, you will bridge the gap between cutting-edge fraud prevention technologies and real-world business challenges, helping clients strengthen their security posture. The position offers exposure to a variety of industries, high-level engagements with key stakeholders, and the chance to shape the future of fraud prevention strategies.<br><br>If you thrive in a dynamic environment where innovation and expertise drive meaningful change, this role is for you.<br><br>YOUR MISSION<br><br>Serve as the primary subject matter expert (SME) for fraud protection solutions throughout the sales cycle. Conduct product demonstrations, Proof of Concepts (POCs), and workshops to showcase fraud detection and prevention capabilities. Oversee and coordinate pre-sales activities, ensuring seamless execution and alignment with customer objectives. Assess customer needs, fraud risks, and regulatory requirements to recommend optimal fraud prevention strategies. Develop comprehensive project documentation to ensure alignment with project requirements. Work with customers to design and refine solution implementation architecture, ensuring alignment with their technical and business needs. Prepare and present technical proposals, RFP responses, and compliance documentation. Gather customer feedback and relay insights to product teams to enhance solution offerings. Deliver seminars and training sessions on product capabilities, industry best practices, and implementation strategies. Represent the company at marketing events, including exhibitions, podcasts, webinars, and public speaking engagements. Assist clients during POCs by defining success criteria, overseeing solution installation, and coordinating technical tasks such as integration, deployment, testing, and configuration. Assist clients during Solution Delivery with installation, and configuration of Group-IB solutions at the customer's site or remotely. Providing technical support throughout all project phases, including installation, post-sales integrations, and ongoing support.<br><br>What We Are Looking For<br><br>Minimum 3 years’ experience in cybersecurity or fraud prevention, or 5 years in high-tech IT industries. Proven track record in pre-sales, solution consulting, or technical sales within fraud prevention, cybersecurity, or related fields. Deep understanding of information security, including key threats, evolving fraud tactics (botnets, malware, social engineering), and advanced protection mechanisms. Hands-on experience with fraud detection tools, session-based fraud prevention, enterprise fraud management (EFM) systems, authentication technologies, risk-based scoring models, behavioral biometrics. Ability to translate complex technical concepts into clear, business-focused insights for diverse stakeholders. Solid understanding of modern operating systems, including mobile platforms, their architectures, security features, and vulnerabilities. Solid understanding of front-end/API integrations. Proficiency in cryptographic principles and their applications in fraud prevention and cybersecurity. Strong communication skills to convey technical insights in alignment with business objectives. Proactive mindset with a strong commitment to continuous learning and professional growth to become a recognized expert in the field.<br><br>What Sets You Apart<br><br>Familiarity with network technologies (DNS, DHCP, IP, OSI/ISO, SSL, VPN, etc.). Knowledge of various operating systems and their security frameworks. Understanding of web, Android, and i OS application architectures. Experience with web technologies (browsers, web servers, HTML/CSS, Java Script, frameworks, protocols, etc.). Knowledge of the banking ecosystem and payment industry technologies. Fluency in Arabic and English. Fluency in French is highly appreciated.<br><br>WHY CHOOSE GROUP-IB<br><br>Group-IB is a global leader in cybersecurity technologies that investigate, predict, prevent, and fight digital crime. We help organizations reduce risk and protect trust. Trusted by governments, major industries, and law enforcement, we deliver adversary-focused, predictive threat intelligence and cyber fraud fusion solutions that detect, analyse, and mitigate regional and country-specific digital crimes.<br><br>Work with real stakes. Group-IB investigates active cybercriminal groups, responds to breaches affecting critical infrastructure, and develops technologies used by law enforcement agencies including INTERPOL, Europol, and Afripol across 60+ countries. We've conducted 1,550+ cybercrime investigations alongside 600+ enterprise customers globally. When you join Group-IB, your work directly disrupts digital crime. Grow your way. Choose your own path: deepen your craft as a technical expert, step into leadership, move across to another team, or relocate to one of our Digital Crime Resistance Centers across the Americas, Europe, the Middle East & Africa, Central Asia, and the Asia-Pacific. Your growth is our growth — Group-IB's expansion across 60+ active country operations means real career acceleration. We fund professional certifications at company expense — whether you're pursuing CEH, CISSP, OSCP, or specialized certifications in forensics and penetration testing. You don't have to choose between doing the job and advancing your credentials. Work alongside industry leaders. Our Unified Risk Platform — Threat Intelligence, Digital Risk Protection, Attack Surface Management, Managed XDR, and more — is recognized by Gartner, Forrester, Kuppinger Cole, and Datos Insights. Frost & Sullivan named us a 2025 Global Technology Innovation Leader. When you work here, you're building technologies that set the industry standard. Real challenges, real expertise. You'll take on complex, real-world problems alongside adversary-centric researchers and incident response experts spread across six continents. We've built 21+ years of proprietary telemetry through 1,500+ joint investigations. No two threats look alike — and neither do the skills you'll develop. A team that is genuinely international. Our people come from different countries, speak different languages, and bring different perspectives. What connects us is a shared mission: fighting cybercrime and making the world safer. We care about your wellbeing and happiness as much as your output.

The QA/QC Manager is responsible for leading and managing the Quality Control and Quality Assurance functions of the assigned location working closely with the head of operations and other functional managers to ensure that products meet or exceed customer expectations, and that quality and compliance standards are met. The position holder will also develop and implement quality control plans and procedures and will manage a team of Quality Control and Quality Assurance professionals.<br>Enforces the implementation of quality control plans and procedures to ensure compliance with industry standards, customer requirements, and regulatory requirements. Ensures that all products delivered meet or exceed customer expectations, and that quality and compliance standards are met. Conducts regular quality audits to ensure compliance with quality standards and procedures. Works closely with all functional managers to identify and resolve quality issues, and to continuously improve product quality. Manages the non-conformance and corrective action process, ensuring timely and effective resolution of quality issues. Ensure that all quality documentation is accurate, complete, and up-to-date, and that it is stored and maintained in an appropriate manner. Develop and deliver quality training programs to ensure that all employees are aware of quality standards and procedures. Supervises all QA/QC plans as well as amendments and revisions in order to meet the project quality requirements and client’s expectations. Establishes project quality objectives in line with IMS corporate objectives and ensure to monitor submittals of QA/QC reports. Builds and implements a control system for suppliers and subcontractors. Manages/attends to all required/related meetings and arranges all project Quality requirements with the project owner/consultant and project management team. Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies<br>Job Experience Minimum 15 year(s) working experience, 5 year(s) relevant working experience, 5 year (s) GCC is a plus<br>Education BS in Civil Engineering or Architect Engineering

تعلن شركة عالم الأغذية الحديثة عن حاجتها إلىمدير مبيعات مواد غذائية???? مكان العمل: الرياضالمهام الرئيسيةإعداد وتنفيذ الخطط والاستراتيجيات البيعية.قيادة وتطوير فريق المبيعات وتحفيزه لتحقيق الأهداف.فتح أسواق جديدة وتوسيع قاعدة العملاء.بناء وتعزيز العلاقات مع العملاء الرئيسيين.تحقيق مستهدفات المبيعات وزيادة الحصة السوقية.متابعة أداء المبيعات وإعداد التقارير الدورية.تطوير قنوات التوزيع وتحسين انتشار المنتجات.الإشراف على مبيعات المنتجات الغذائية وضمان رضا العملاء.المتطلباتخبرة لا تقل عن 5 سنوات في مجال مبيعات المواد الغذائية.خبرة مثبتة في إدارة فرق المبيعات وتحقيق النمو.مهارات عالية في التفاوض والإقناع وبناء العلاقات.القدرة على إعداد الخطط البيعية وتحليل السوق.معرفة جيدة بقطاع الأغذية وقنوات التوزيع.إجادة استخدام برامج Microsoft Office وإعداد التقارير.يفضل امتلاك رخصة قيادة سارية.التفرغ والاستعداد للتنقل حسب متطلبات العمل.المزاياراتب مجزٍ.حوافز وعمولات مجزية.بيئة عمل احترافية وفرص للتطوير الوظيفي.تأمين طبي.???? لإرسال السيرة الذاتية: Jobs@mfoodworld.com ???? واتساب: 0593209471

Job Overview<br><br>Senior strategy role supporting residential development teams in crafting market-informed development approaches, analyzing investment opportunities, and driving strategic decision-making within the residential business unit.<br><br>Key Responsibilities<br><br>Identify gaps and opportunities in the residential development portfolio, optimizing residential portfolio variety and rollout based on market analysis Create comprehensive development strategies on different topics including: target customer segments, product differentiation and adaptation to different users, change management based on market movements and trends Work on developing and refining business models for the development department, scrutinizing and setting fees, scopes of work, developer selection, and reviewing/critiquing highest best-use studies Creating presentations for management communicating team and departmental information Analyze end-to-end residential development processes to identify efficiencies and optimization opportunities Represent the company with external consultants, funds, developers, end users Assess and evaluate different investment structures Draw roadmaps analyzing requirements, processes, and procedures relating to real estate field, including setting up real estate development and investment entities, interfacing with relevant authorities, etc.. Create business cases for residential development opportunities <br><br>Requirements<br><br>5-9 years of professional experience with a background in strategy consulting and real estate investment/development Minimum of 3 years in consulting Additional years in relevant roles (real estate development, investment, or strategy preferred) Bachelor's degree in Business, Finance, Architecture, Engineering, or related field; MBA or Master's degree in relevant field advantageous Proven experience in real estate investment analysis, market assessment, development, and/or RE strategy (Can be within the consulting company or part of a specialized Real Estate, Engineering or Development firm) Strong financial modeling skills and ability to evaluate complex investment structures Experience managing stakeholders across public and private sectors Excellent presentation and communication skills<br><br>Skills<br><br>Advanced financial modeling and analysis Market research and competitive intelligence Strategic analysis Investment analysis and due diligence Presentation, Powerpoint Communication

Job Summary:<br><br>We are seeking a highly skilled Technical IT Project Manager to lead the development,<br><br>implementation, and deployment of specialized construction-related software and mobile<br><br>applications. The ideal candidate will bridge the gap between technology and the<br><br>construction sector, possessing a proven track record of managing software development<br><br>lifecycles (SDLC) or large-scale digital transformation projects tailored for the construction,<br><br>infrastructure, or Prop Tech industries.<br><br>Key Responsibilities:<br><br> End-to-End IT Delivery: Lead the planning, execution, and deployment of<br><br>construction-focused software platforms, mobile applications, or enterprise modules<br><br>(e.g., Con Tech, BIM integration tools, field reporting apps).<br><br> Stakeholder Alignment: Act as the primary bridge between technical development<br><br>teams (engineers, UI/UX designers, QA) and construction-focused stakeholders or<br><br>clients to translate site needs into technical requirements.<br><br> Agile Project Management: Define project scope, manage sprints, track backlogs,<br><br>and ensure timely software releases while maintaining strict budget controls.<br><br> Integration & Testing: Oversee system integrations, user acceptance testing (UAT)<br><br>with site teams, and ensure high app performance, security, and scalability.<br><br> Risk & Change Management: Proactively identify technical bottlenecks, scope creep,<br><br>or deployment risks, and implement mitigation strategies.<br><br> Reporting: Prepare and present data-driven technical progress reports, milestone<br><br>achievements, and product roadmaps to leadership.<br><br>Requirements<br><br> Education: Bachelor's degree in Computer Science, Software Engineering,<br><br>Information Technology, or a related technical field.<br><br> Experience: 5 years of proven experience as an IT/Software Project Manager,<br><br>specifically delivering construction-related software, mobile apps, or Prop Tech<br><br>solutions.<br><br> Technical Savvy: Strong understanding of the Software Development Lifecycle<br><br>(SDLC), Agile/Scrum methodologies, API integrations, and cloud environments.<br><br> Industry Knowledge: Solid grasp of construction workflows, site operations, or<br><br>common industry pain points to effectively build/deploy relevant tech solutions.<br><br> Tools: High proficiency with project management and development tools (e.g., Jira,<br><br>Confluence, Trello, Asana, MS Project).<br><br> Language: Excellent communication and presentation skills in English Mobility: Willingness to relocate to Saudi Arabia (if not already based there)<br><br>Nice to Have:<br><br> PMP, PMI-ACP, or Certified Scrum Master (CSM) certification Prior experience in the Saudi Arabia/GCC tech or construction market Experience working in fast-paced software startups or technology consulting firms

Accountabilities:• Plan, execute, monitor, and close IT projects across software, infrastructure, and systems implementations.• Define project scope, objectives, deliverables, timelines, and technical requirements.• Collaborate with business stakeholders, developers, QA, infrastructure, and security teams• Track project progress, dependencies, risks, and issues; implement mitigation plans• Ensure adherence to SDLC, Agile, Scrum, or Waterfall methodologies as applicable• Manage vendor relationships and third-party integrations• Facilitate sprint planning, stand-ups, reviews, and retrospectives (for Agile teams)• Ensure quality assurance, testing, and change management processes are followed• Communicate project status, milestones, risks, and escalations to direct Programs and Projects Manager• Ensure documentation, knowledge transfer, and post-implementation support readiness• Strong understanding of IT systems, software development, and infrastructure• Experience managing Agile/Scrum and/or Waterfall projects• Excellent stakeholder communication and leadership skills• Strong risk management and problem-solving abilities• Proficiency with project management and collaboration tools (ITSM, ITIL, MS Project, Azure Dev Ops, ERP)• Ability to manage multiple IT projects simultaneously• Experience creating BRDs, FRDs, user stories, use cases, and process flows• Ability to perform data analysis and define business rules• Strong stakeholder management and negotiation skills• Ability to align business strategy with IT solutions• Familiarity with process modeling tools<br>Qualifications:• Bachelor’s degree in Information Technology, Computer Science, or related field• 3–8 years of experience managing IT projects• PMP, PRINCE2, Agile/Scrum, CBAP certification preferred• Experience working with cross-functional and distributed teams• Bilingual

Master Works seeking a highly experienced Cloud Customer Success, Manager to join our team. This strategic, customer-facing role is responsible for ensuring customers maximize the business value of their cloud investments by aligning cloud initiatives with their strategic objectives and delivering measurable business outcomes. The ideal candidate combines expertise in cloud technologies, business consulting, financial analysis, customer success, and executive engagement. As a trusted advisor, you will work closely with enterprise customers throughout their cloud transformation journey, driving adoption, optimizing cloud investments, and supporting long-term customer success. Key Responsibilities<br><br>Customer Value Strategy<br><br>Develop and lead Value Realization Plans aligned with customers' business goals. Define measurable business outcomes and success metrics for cloud initiatives. Establish executive scorecards and KPIs to monitor value delivery. Align cloud transformation initiatives with customers' digital transformation strategies. Business Value Assessment<br><br>Conduct executive workshops to identify business priorities and expected outcomes. Develop business cases, ROI models, and value hypotheses for cloud projects. Quantify financial, operational, and strategic benefits. Identify opportunities to maximize customer value throughout the engagement lifecycle. Benefits Realization<br><br>Monitor the achievement of agreed business outcomes during implementation and managed services. Measure cloud adoption, utilization, operational improvements, productivity gains, and cost optimization. Identify value gaps and recommend corrective actions. Lead Executive Business Reviews (EBRs) and Quarterly Business Reviews (QBRs). Cloud Optimization<br><br>Analyze cloud consumption and recommend optimization opportunities. Support Fin Ops initiatives to improve cloud cost efficiency. Drive cloud modernization, automation, AI enablement, and platform optimization initiatives. Promote best practices for cloud governance and operational excellence. Executive Engagement<br><br>Build trusted relationships with executive stakeholders and business sponsors. Present executive dashboards and value realization reports. Communicate business outcomes, ROI, and strategic recommendations. Support executive discussions around future transformation opportunities. Cross-Functional Collaboration<br><br>Partner with Sales, Account Management, Customer Success, Professional Services, Delivery, and Cloud Architecture teams. Ensure customer commitments are translated into measurable business outcomes. Support strategic account planning and business growth initiatives. Mentor internal teams on value-based customer engagement methodologies. Business Growth<br><br>Identify opportunities for service expansion based on demonstrated customer value. Support renewals, upsell, and cross-sell opportunities. Contribute to strategic account planning and value-driven proposals. Assist sales teams in executive presentations and customer engagements. Required Qualifications<br><br>Bachelor's degree in Business Administration, Information Technology, Computer Science, Engineering, Finance, or a related field.10+ years of experience in Cloud Services, Digital Transformation, Enterprise Consulting, Customer Success, Strategic Account Management, or Enterprise Architecture. Proven experience working with enterprise customers and executive stakeholders. Strong understanding of public cloud platforms, including Microsoft Azure, AWS, Google Cloud, IBM Cloud, and Oracle Cloud. Experience with cloud migration, managed services, and professional services engagements. Strong knowledge of cloud financial management (Fin Ops), ROI analysis, and business value frameworks. Excellent communication, presentation, and stakeholder management skills. Preferred Certifications<br><br>Microsoft Azure Solutions Architect Expert AWS Solutions Architect - Professional Google Professional Cloud Architect Fin Ops Certified Practitioner PMP or PRINCE2ITIL Foundation Prosci Change Management Microsoft Fabric, Power Platform, or AI certifications Key Competencies<br><br>Strategic Thinking Executive Stakeholder Management Business Consulting Financial & ROI Analysis Customer Success Cloud Strategy Fin Ops & Cost Optimization Value Realization Digital Transformation Leadership & Cross-functional Collaboration Excellent Communication and Presentation Skills.<br>Job Location: HQ

Role Overview<br>The General Manager – Investment Analysis is responsible for leading the investment analysis function for a commercial real estate portfolio, providing strategic direction for investment evaluation, financial planning, portfolio optimization, and capital allocation. The role oversees financial underwriting, market intelligence, feasibility analysis, and investment governance to support executive decision-making and maximize long-term shareholder value. As a senior leader, the General Manager partners with executive management to develop investment strategies, evaluate complex development and acquisition opportunities, optimize portfolio performance, and ensure disciplined investment decisions aligned with the organization's strategic objectives.<br>Key Responsibilities:<br>1. Investment Strategy & Capital Allocation Lead the investment analysis strategy for commercial real estate developments, acquisitions, and strategic investments. Develop investment frameworks, underwriting standards, and financial governance across the portfolio. Evaluate major investment opportunities and recommend optimal capital allocation strategies. Provide strategic advice on acquisitions, joint ventures, partnerships, and asset repositioning initiatives. Ensure investment decisions align with corporate growth, profitability, and risk objectives.2. Financial Analysis & Investment Evaluation Oversee complex financial modeling, valuation, and investment underwriting activities. Review and approve feasibility studies, discounted cash flow models, and financial assumptions. Evaluate investment performance using IRR, NPV, ROI, EBITDA, cash-on-cash return, and other financial metrics. Assess funding requirements, capital structures, financing alternatives, and investment risks. Establish financial evaluation methodologies and investment approval criteria.3. Portfolio Strategy & Performance Management Direct portfolio performance analysis across commercial assets and development projects. Monitor financial performance against approved investment cases and business plans. Identify opportunities to enhance portfolio value, improve returns, and optimize asset performance. Recommend portfolio restructuring, acquisitions, disposals, or redevelopment initiatives. Develop executive dashboards and investment performance reports for senior leadership.4. Market Intelligence & Strategic Research Lead market research and commercial intelligence initiatives to identify emerging investment opportunities. Analyze macroeconomic trends, capital markets, demographic shifts, and sector performance. Assess market demand, pricing dynamics, occupancy trends, rental growth, and competitive positioning. Provide strategic recommendations on new markets, asset classes, and investment priorities. Support long-term business planning through data-driven market insights.5. Transaction Leadership & Investment Governance Lead financial due diligence for acquisitions, developments, partnerships, and strategic transactions. Oversee investment committee submissions and executive presentations. Coordinate with legal, finance, development, asset management, leasing, and external advisors throughout transaction processes. Review transaction structures, commercial terms, development budgets, and financial risks. Ensure compliance with internal investment policies and governance standards.6. Leadership & Organizational Development Lead and develop the Investment Analysis department, establishing high-performance standards and best practices. Mentor senior managers, investment managers, analysts, and financial specialists. Foster collaboration across development, finance, commercial, leasing, investment, and executive leadership teams. Drive continuous improvement in investment processes, analytical capabilities, and reporting systems. Represent the department in executive committees and strategic planning initiatives.<br>Qualifications & Experience:Bachelor's degree in Finance, Real Estate, Economics, Business Administration, or a related discipline. MBA, CFA, CAIA, or other relevant professional certification is highly preferred. Experience in commercial real estate investment, corporate finance, private equity, investment banking, or real estate development. Experience in senior leadership or executive management roles. Extensive experience leading investment evaluation for large-scale commercial and mixed-use developments. Strong expertise in real estate valuation, financial modeling, capital allocation, portfolio strategy, and investment governance. Demonstrated experience presenting investment recommendations to executive leadership, boards, or investment committees.

Qiddiya Investment Company is a visionary leader in Saudi Arabia's entertainment and cultural development sector. We are seeking an experienced and strategic professional to join us as Director - Group Accounting. In this executive role, you will oversee the group accounting function and play a pivotal role in shaping the company's financial reporting framework and accounting policies.<br><br>As the Director of Group Accounting, you will lead the consolidation of financial statements across the group, ensure compliance with international financial reporting standards, and provide insightful financial analyses to support strategic decision-making. Your leadership will be instrumental in enhancing the efficiency and accuracy of the financial reporting process.<br><br>Responsibilities<br><br>Develop and implement accounting policies, procedures, and internal controls to ensure financial integrity and regulatory compliance Oversee the preparation of timely and accurate monthly, quarterly, and annual financial reports for senior management and stakeholders Ensure effective coordination with external auditors and regulatory bodies during audits and compliance reviews Provide strategic financial insights and recommendations to the executive leadership team Monitor changes in accounting standards and regulations, assessing their impact and driving necessary changes within the organization Drive continuous improvement initiatives within the group accounting function to enhance reporting accuracy and efficiency Mentor and develop accounting professionals within the group, fostering a high-performance culture<br><br>Requirements<br><br>Bachelor's degree in Accounting, Finance, or related field; advanced degrees or professional certifications such as CPA or ACCA are highly preferred Minimum of 3 years of progressive experience in group accounting, with significant leadership experience in a similar role Comprehensive knowledge of IFRS, financial consolidation, and regulatory compliance requirements

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Experience Manager based in Saudi Arabia.<br><br>This role sits at the heart of a fast-scaling digital marketplace serving millions of users worldwide. You will be responsible for elevating the end-to-end customer experience by turning feedback and operational data into meaningful improvements. Acting as a key connector between support, product, operations, and training teams, you will help identify friction points across the customer journey and drive structured, data-informed solutions. The environment is highly collaborative, international, and performance-driven, with a strong emphasis on continuous improvement. You will work closely with customer support data, quality frameworks, and CX metrics to ensure consistency and excellence across all interactions. This is a high-impact role where your insights directly shape user satisfaction, operational efficiency, and long-term customer trust.<br><br>Accountabilities<br><br>Own and continuously improve the customer experience quality framework across support interactions, ensuring consistent evaluation standards and actionable feedback loops. Analyze customer feedback, support tickets, and operational data to identify recurring issues, root causes, and improvement opportunities across the customer journey. Monitor and report on CX metrics (CSAT, CES, NPS, FCR, ticket trends) and use insights to guide prioritization and measure impact. Build and maintain dashboards and reporting structures to provide clear visibility into CX performance. Map the end-to-end customer journey, identifying friction points and recommending improvements across all touchpoints. Collaborate cross-functionally with Product, Operations, and Training teams to translate insights into process, product, and policy improvements. Drive continuous improvement initiatives focused on support quality, operational efficiency, and customer satisfaction. Convert customer insights into training materials, coaching programs, and process enhancements for support teams.<br><br>Requirements<br><br>Minimum 2 years of experience in Customer Experience Operations, Customer Insights, or Support Operations roles. Hands-on experience managing quality assurance programs (e.g., Maestro QA or similar tools). Strong analytical and problem-solving skills, with the ability to identify root causes behind customer and operational issues. Experience working with customer support teams and leveraging support data to improve service quality. Ability to analyze CX metrics such as CSAT, CES, NPS, and ticket trends to identify insights and track improvements. Proven cross-functional collaboration skills with Product, Operations, and Training teams. Experience improving end-to-end customer journeys through structured feedback and data analysis. Nice to have: SQL for data analysis, dashboarding tools (Tableau, Looker, Power BI, Metabase), and experience using AI tools to optimize workflows. Background in digital platforms (B2C, B2B, or P2E) and multi-product ecosystems is a plus. Strong project management skills with the ability to prioritize and deliver cross-functional initiatives. Strong English communication skills (written and spoken required).<br><br>Benefits<br><br>Competitive salary range: €30,000 - €40,000 annually. Employee Stock Options program. Performance-based bonuses and referral rewards. Additional paid leave and personal learning & development budget. Flexible work arrangements (remote, office, or hybrid, with work-and-travel options). Paid volunteering opportunities. Strong focus on professional growth with structured feedback and promotion processes. Opportunity to work in an international, fast-scaling environment shaping a global digital product.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

JOB SUMMARY<br>The Learning & Development Manager (L&D Manager) coordinates and organizes a range of development activities that contribute to the attainment of the Company’s performance standards and Hotel Goals. The individual is responsible for conducting systematic analysis of the Hotels training needs and deliver relevant learning plan. The L&D Manager acts as an internal consultant on department related training matters, source and maintain a current knowledge of statutory requirements, develop creative and innovative training programs, promotes a continuous learning culture, partners with stakeholders to ensure colleagues are trained on the needed skills to successfully perform their jobs to attain service excellence in the craft of hospitality.<br>THE ROLE Core Learning<br>Be an exemplary role model in inspiriting team members through strong demonstration of the Capella Culture and Service Philosophy. Ensures and provides flawless, upscale, professional and luxury guest service experiences Conducts a Learning Needs Analysis that includes operational performance matrix Creates and adheres to an annual budget for all training programs, initiatives, and learning resources Designs solutions for learning needs by rapidly creating and developing learning programs (or blended Learning programs) that target performance gaps and management competencies Effectively market the learning function’s programs, initiatives, and online learning through campaigns and visuals in a creative and structured manner Manages an effective Learning Coaches program Responsible for an indirect reporting relationship with the Learning Coaches, ensuring their roles and responsibilities are supported, developed, and adhered to in standards achievement and improved guest satisfaction Trains new Learning Coaches when required and regularly coaches and develops Learning Coaches in their role and responsibilities Manages and coordinates for all compliance and safety related training to be completed annually Manages and ensure all Training Certification Manuals are relevant and updated regularly, and training checklists are submitted for new hires Manages and facilitates Capella Academy modules, incorporating adult learning principles, learning activities and experiential learning Manages and facilitates hotel orientation program for all new colleagues Prepares and produces training calendars that reflect performance gaps and learning needs Provide inspirational leadership with a clear vision and direction to team members to ensure delivery of the Capella brand values and vision, to create an amazing experience for all guests and colleagues<br>Operational Learning<br>Be the Champion in providing expertise knowledge to drive high colleague performance through effective communication on the importance of continuous training and the need for professional development Collaborate and ensures that the relevant department heads review learning needs of their team members, determine performance gaps, and advise on actions that are likely to meet those needs Develop both individualized and group training programs to further enhance colleagues’ performance and encourage continuous professional development efforts Evaluate hotel’s performance to ensure that trainings implemented produces the desired performance improvement Evaluates the effect of training programs and initiatives through measuring results and monitoring behavioral change Foster a positive working environment for all team members and check in regularly to ensure team members satisfaction and maintain strong working relationships within the. Give praises and encouragements for good performances Handles and report any complaints and resolving service ‘Glitches’, keep a record of all feedbacks under the appropriate system. Ensures that the issues are resolved in a timely manner to guests’ satisfaction Perform periodical training assessments through the coordination with department managers and Quality Assurance Manager in order to implement effective training curriculum Report any issue or damages and breakdowns within working areas and the hotel to ensure a defect-free facilities and service amenities provided Select and manage resources, including working with both internal employees and training vendors to develop and deliver training content<br>Professional Learning<br>Actively pursues personal growth in the areas of training and learning, pursuing certifications or expertise in a learning discipline Keep updated on the latest industry trends and actively seek opportunities to curate the best talent and learning development practices<br>Colleague Development<br>Collaborates with Director of Human Resources to ensure succession planning exercise is conducted annually Empower team members to take ownership and responsibility in going beyond to exceed guest expectations Ensures every intern/apprentice completes a structured traineeship program with learning objectives Provide effective performance feedback through colleague recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary Review and ensure that individual development plans are focused on experiential learning Take ownership of individual’s growth and be involved in career progression and succession planning of team members<br>TALENT PROFILE<br>Qualification<br>Bachelor’s degree in Business/preferably Human Resources Management<br>Work Experience<br>Experiences in similar role in luxury hotels/resorts;Minimum of 3 years’ experience working in a managerial capacity;Experience in adult education or a similar environment;Experience managing in diverse cultures.<br>Technical Skills<br>Proficient in Microsoft Office Word, Excel and Power Point Excellent communication and facilitation skills Strong analytical and critical thinking skills (i.e. ability to identify when training is the actual solution and provide it if required) Coaching and influencing skills Knowledge of adult learning styles and principles Needs Assessment methodologies and learning needs identification Learning technologies, such as e-learning options and distance learning Familiar with Kirkpatrick’s 4 levels of evaluation for measuring program financial impact Project planning tools and processes Basic budgeting, accounting and financial management Current on industry trends affecting workplace learning<br>Kindly be informed only shortlisted candidates will be notified.

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Payments Relationship Manager based in Saudi Arabia.<br><br>This role sits at the intersection of payments strategy, partnerships, and product growth within a fast-scaling global digital marketplace. You will be responsible for managing and expanding relationships with payment service providers while ensuring optimal performance, reliability, and efficiency of payment systems. The position plays a key role in shaping payment strategies that directly impact user experience, transaction success rates, and overall business growth. You will work closely with cross-functional teams including product, finance, legal, and customer support to ensure seamless integration of payment solutions. The environment is fast-paced and data-driven, requiring strong negotiation skills and analytical thinking. It is an excellent opportunity for a payments professional who thrives in international, high-growth digital ecosystems.<br><br>Accountabilities<br><br>Develop and execute payment strategies aligned with overall business objectives to support platform growth and transaction efficiency. Manage and strengthen relationships with existing payment service providers while identifying, evaluating, and onboarding new partners. Lead negotiations with payment partners regarding fees, contract terms, and service levels to ensure optimal business conditions. Monitor payment performance metrics such as transaction success rates, failures, and processing efficiency, ensuring rapid issue resolution. Collaborate with cross-functional teams including product, legal, finance, marketing, and customer support to ensure seamless payment integration. Conduct ad-hoc analyses and market research to support strategic decision-making and improve payment ecosystem performance.<br><br>Requirements<br><br>Proven experience in payments, financial services, business development, or related fields in a global or high-growth environment. Strong track record of managing relationships with payment service providers, banks, or financial institutions. Experience in negotiation of commercial terms, contracts, and service agreements. Excellent communication skills, with the ability to explain complex payment concepts clearly to both technical and non-technical stakeholders. Strong analytical and problem-solving skills, with the ability to operate effectively in fast-changing environments. Experience in project management and cross-functional collaboration. Strong organizational, planning, and time management skills. Background in e-commerce, marketplaces, or gaming industries is a strong plus.<br><br>Benefits<br><br>Opportunity to join an employee stock options program. Performance-based bonuses and additional reward systems. Flexible work arrangements, including remote and hybrid options. Personal learning and professional development budget. Paid volunteering opportunities. Additional paid leave and wellbeing-focused benefits. Opportunity to work on a fast-scaling global digital marketplace. Strong career growth potential in an international environment.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Client:Global Public Relation & Communications Consultancy<br>Key Responsibilities Bilingual Content and Cultural Adaptation. Developing and localizing press releases, thought leadership, and campaign messaging in both Arabic and English to align perfectly with Saudi cultural values and societal norms Media and Influencer Relations. Cultivating direct relationships with tier-1 Saudi and pan-Arab journalists, editors, and key local digital influencers (Snapchat, X, Tik Tok) to secure high-impact earned coverage Vision 2030 Strategic Alignment. Ensuring client campaigns and corporate messaging are explicitly tied to the pillars, goals, and mega-projects of Saudi Arabia’s Vision 2030Client and Portfolio Management. Serving as the primary day-to-day point of contact for accounts, managing budgets, directing junior PR executives, and reporting clear ROI metrics to clients Crisis and Reputation Management. Monitoring the fast-evolving Saudi media landscape to identify potential risks, while executing swift, localized mitigation strategies to protect client reputations<br>Experience:Minimum of 3 to 5 years of PR agency experience managing diverse client portfolios, preferably within the GCC or specifically the Saudi Arabian market. Demonstrated track record of building and maintaining strong networks with tier-1 Saudi, pan-Arab, and regional media outlets, journalists, and editor Proven experience executing integrated communications campaigns that blend traditional media relations with digital strategies, including Saudi-specific influencer engagement across Snapchat, X, and Tik Tok. Deep understanding of Saudi Arabia’s current socio-economic landscape, with hands-on experience aligning corporate messaging with Vision 2030 initiatives and government framework Excellent bilingual communication skills with a strong capability to manage, review, and refine complex content in both professional Arabic and English.

We're Hiring | Project Planning & Control Manager<br>We are looking for an experienced Project Planning & Control Manager to join our Development Control team and play a key role in delivering large-scale development projects.<br>This position is ideal for professionals with strong Owner-side or PMC experience in project planning, controls, scheduling, budgeting, and performance reporting across complex, multi-project environments.<br>Key Responsibilities:Lead the project planning and controls function across major development projects. Develop, maintain, and monitor integrated master schedules and program plans. Consolidate project schedules and budgets into portfolio-level reporting. Monitor project performance, identify schedule and cost deviations, and recommend mitigation actions. Coordinate planning activities with PMCs, contractors, consultants, and internal stakeholders. Perform critical path analysis, risk assessment, and progress reporting. Oversee document control processes and ensure compliance with governance requirements.<br>Requirements:Bachelor's degree in engineering or a related discipline.12–15 years of experience in Project Planning & Controls. Proven experience on the Owner side or with a PMC on large-scale development, infrastructure, or real estate projects. Strong expertise in:Primavera P6 (mandatory) Project scheduling and controls Cost control and budgeting Risk and change management Executive reporting and portfolio planning Excellent stakeholder management and communication skills. Arabic and English proficiency is preferred.<br>If your experience aligns with the above and you're interested in contributing to high-impact development projects, we'd love to hear from you.

Job duties:1. According to the company's requirements, responsible for the development of Saudi Arabia and the surrounding market, the maintenance of target industry customers and related market activities;2. According to the company's marketing strategy, improve sales value, follow up and promote the large projects in the industry, to complete the sales task indicators assigned by the company;3. Develop maintain high quality customer resources, establish good long-term cooperative relationship, and do a good job of customer data statistical analysis; 4. Responsible for the sales data statistics and classification, analysis and forecast sales market. Grasp the market trends, to provide accurate and relevant information for decision-making, to explore and develop the sales market;5. Complete other work assigned by superiors.<br>Job requirements:1. at least 3 years of ICT industry background, sales manager, key account representative, BD manager work experience, familiar with laws and regulations and multinational companies work requirements2. Bachelor degree or above with global recognition3. Familiar with the current situation and development trend of Saudi Arabia related industry4. Strong planning and writing skills, familiar with various sales channels and sales methods5. Sensitive business and market awareness, strong problem analysis and problem solving ability, excellent resource integration and business promotion ability6. optimistic personality, proactive, conscientious and meticulous, with good communication and cooperation skills

Qiddiya Investment Company is seeking a highly skilled Senior Commercial Manager - Residential Projects to lead our residential developments in the exciting Qiddiya project. In this critical role, you will be responsible for managing the commercial aspects of residential projects, ensuring that they align with our ambitious goals while delivering exceptional value to our stakeholders.<br><br>Your expertise will be pivotal in developing commercial strategies, optimizing financial performance, and managing contractual obligations. You will work closely with multiple teams to facilitate efficient project execution, analyze market conditions, and identify growth opportunities in the residential sector.<br><br>Responsibilities<br><br>Manage the commercial planning and execution of residential development projects Develop, implement, and monitor commercial strategies to drive profitability and ensure financial objectives are met Conduct market research and feasibility studies to support project development Prepare and oversee project budgets, financial forecasting, and cash flows Negotiate contracts and maintain strong relationships with contractors, suppliers, and stakeholders Identify and manage risks related to commercial activities and project delivery Collaborate with project teams to ensure alignment with project timelines and quality standards Lead and mentor junior commercial staff, cultivating a culture of excellence and professional growth<br><br>Requirements<br><br>Bachelor's degree in Quantity Surveying, Business, Finance, Real Estate, or a related field; relevant professional certifications are a plus Minimum of 9-12 years of experience in commercial management, focusing on residential projects Member of the Royal Institution of Chartered Surveyors Strong financial acumen with expertise in budget management and financial analysis Demonstrated contract negotiation skills and experience managing complex agreements Excellent analytical and problem-solving abilities Strong leadership and team management skills with effective communication capabilities Detail-oriented, organized, and capable of managing multiple projects simultaneously Familiarity with commercial management software and project management tools

Role Summary:<br>We are looking for an experienced Digital CX Manager to monitor the performance of our digital products and drive continuous improvement. You will act as the "voice of the customer," using data-driven insights to identify friction points and deliver actionable recommendations that enhance user satisfaction and product efficacy.<br>Key Responsibilities:<br>Performance Monitoring: Continuously track product health, user behavior, and CSAT metrics. Insight Generation: Transform raw data into clear, strategic suggestions for product refinement. Stakeholder Collaboration: Partner with product and engineering teams to prioritize and implement CX enhancements.<br>Requirements:<br>Experience: 8+ years in digital CX, product management, or a related analytical field. Analytical Skills: Expert at interpreting user feedback and performance data to inform product strategy. Strategic Thinking: Proven ability to provide actionable, high-impact recommendations for complex digital ecosystems.

Qiddiya Investment Company is actively seeking a Senior Manager - Operational Readiness to lead and coordinate all aspects of operational preparedness for our innovative entertainment and cultural projects. This role is central to ensuring the seamless launch and ongoing operation of world-class facilities, focusing on strategic planning, risk mitigation, and cross-functional collaboration to deliver exceptional guest experiences.<br><br>Key Responsibilities<br><br>Develop, implement, and continuously improve comprehensive operational readiness plans aligned with Qiddiya's strategic objectives Collaborate closely with project teams, operations, engineering, and stakeholder groups to integrate operational readiness considerations into project execution phases Lead readiness assessments to identify risks, gaps, and opportunities; develop mitigation strategies to ensure successful project launches and sustained operations Oversee training and development initiatives aimed at preparing staff and operational teams to meet defined performance standards Establish and monitor key performance indicators (KPIs) related to operational readiness and performance, reporting findings and recommendations to senior leadership Drive continuous improvement by leveraging best practices and industry standards in operational readiness Champion a guest-focused approach throughout all operational readiness efforts to enhance the overall visitor experience<br><br>Requirements<br><br>Bachelor's degree in Business Administration, Operations Management, Hospitality, or a related field; Master's degree preferred Minimum of 7 years' experience in operational management or readiness, including at least 3 years in a senior leadership role, preferably within the entertainment or large-scale infrastructure sectors

Qiddiya Investment Company is actively seeking a Senior Manager - Operational Readiness to lead and coordinate all aspects of operational preparedness for our innovative entertainment and cultural projects. This role is central to ensuring the seamless launch and ongoing operation of world-class facilities, focusing on strategic planning, risk mitigation, and cross-functional collaboration to deliver exceptional guest experiences.<br><br>Key Responsibilities<br><br>Develop, implement, and continuously improve comprehensive operational readiness plans aligned with Qiddiya's strategic objectives Collaborate closely with project teams, operations, engineering, and stakeholder groups to integrate operational readiness considerations into project execution phases Lead readiness assessments to identify risks, gaps, and opportunities; develop mitigation strategies to ensure successful project launches and sustained operations Oversee training and development initiatives aimed at preparing staff and operational teams to meet defined performance standards Establish and monitor key performance indicators (KPIs) related to operational readiness and performance, reporting findings and recommendations to senior leadership Drive continuous improvement by leveraging best practices and industry standards in operational readiness Champion a guest-focused approach throughout all operational readiness efforts to enhance the overall visitor experience<br><br>Requirements<br><br>Bachelor's degree in Business Administration, Operations Management, Hospitality, or a related field; Master's degree preferred Minimum of 7 years' experience in operational management or readiness, including at least 3 years in a senior leadership role, preferably within the entertainment or large-scale infrastructure sectors

About Egis: Egis is a French based leading global consulting, construction engineering and operating firm present in Middle East, Europe, India, Latin America, Africa & Asia Pacific with 18,000 employee strength globally (more than 6000 in Middle East & India). Recognised Engineering & Consulting expertise in Transportation, Sustainable cities, Water, Marine, Energy etc along with operation & mobility projects. We work side by side with clients to build a more balanced, sustainable, and resilient world. To explore more about Egis, please visit Egis – Creating a sustainable future (egis-group.com)<br><br><br><br>Job Description<br><br>We're looking for an experienced Senior Contracts/Commercial Manager to join our construction organization in Riyadh, Saudi Arabia. In this pivotal role, you will oversee all aspects of contract management and commercial operations for our positive contract construction projects. You will be responsible for protecting the organization's interests while fostering strong commercial relationships with clients, contractors, and stakeholders. The ideal candidate will demonstrate exceptional analytical skills, meticulous attention to detail, and the ability to make decisive decisions in complex commercial situations.<br><br>Draft, review, and negotiate construction contracts, including terms, conditions, and commercial provisions Analyze contract documents and commercial implications to identify risks and opportunities Manage the complete contract lifecycle from tender stage through project completion and final closure Ensure all contracts comply with Saudi Arabian regulations, local laws, and organizational policies Coordinate with legal, finance, and project management teams to align commercial objectives with project goals Prepare comprehensive commercial reports, analyses, and performance metrics for senior management Develop and implement commercial strategies to optimize project profitability and minimize exposure Identify, assess, and mitigate commercial and contractual risks throughout project execution Monitor contract performance against agreed KPIs and commercial benchmarks Handle contract disputes, claims, and variations in a professional and timely manner Maintain organized contract documentation and maintain a centralized contract management system Build and maintain strong relationships with key commercial stakeholders and partners<br><br><br>Qualifications<br><br>Minimum 20+ years of professional experience in contracts and commercial management within the construction industry Proven expertise in positive contract management and commercial operations Advanced knowledge of construction contract types and standards (FIDIC, AIA, or equivalent) Strong understanding of contract law, legal compliance, and risk management principles Demonstrated ability to analyze complex commercial terms and negotiate favorable outcomes Excellent written and verbal communication skills in English Proficiency in contract management software and Microsoft Office applications Strong organizational and time management skills with ability to manage multiple contracts simultaneously Analytical mindset with exceptional attention to detail and accuracy Experience working in international or multicultural project environments Familiarity with Saudi Arabian regulatory requirements and local business practices (preferred) Experience with claims management and dispute resolution (preferred) Professional certification in contracts management or commercial law (preferred)<br><br><br>Additional Information<br><br>Engineer