وظائف مدير شئون الموظفين في السعودية

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La&nbsp;</span></span></span></strong></span></span></p><br><br> <br> <p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br> <br> <p><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></p><br><br> <br> <ul> <li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li> <li><span><span><span>4 restaurants and lounges, including the legendary Shang Palace</span></span></span></li> <li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li> <li><span><span><span>116 privately owned Burj Assila Residences.</span></span></span></li> </ul> &nbsp; <br> <p><span><span><strong><span><span><span>Job Summary</span></span></span></strong><span><span><span>:</span></span></span></span></span></p><br><br> <br> <p><span><span><span>The Waiter position in Shangri-la Jeddah is more than the regular duties of greeting&nbsp;and serving the guests but dazzling and delighting&nbsp;the guests by creating memorable dining experience in the Food &amp; Beverage outlet by living the Shangri-la Standards.&nbsp;</span></span></span></p><br><br> <br> <p><span><span><strong><span><span><span>As a Waiter, we rely on you to:</span></span></span></strong></span></span></p><br><br> <br> <ul> <li><span><span><span>Have a strong understanding of the menu and the way each dish is prepared.</span></span></span></li> <li><span><span><span>Suggest to guests on Menu selection.</span></span></span></li> <li><span><span><span>Take orders and serve with great love and affection.</span></span></span></li> <li><span><span><span>Obsess over delighting guests and create wow moments.</span></span></span></li> <li><span><span><span>Get the restaurant ready before service.</span></span></span></li> <li><span><span><span>Seamlessly coordinate with the culinary team to ensure timely service to the guest.</span></span></span></li> <li><span><span><span>Ensuring the billing is done appropriately and posted accordingly.</span></span></span></li> <li><span><span><span>Follow the Shangri-la Food Safety Processes and Procedures.</span></span></span></li> <li><span><span><span>Assist fellow colleagues in the success of the F&amp;B outlet.</span></span></span></li> <li><span><span><span>Assist the supervisor in ensuring smooth meal operations.</span></span></span></li> </ul> <br> <p><span><span><strong><span><span><span>What we're looking for:</span></span></span></strong></span></span></p><br><br> <br> <ul> <li><span><span><span>Great conversational skills for engaging with guests.</span></span></span></li> <li><span><span><span>Strong English skills</span></span></span></li> <li><span><span><span>Positive Attitude and willingness to learn.</span></span></span></li> <li><span><span><span>Minimum of 1 year of experience as a waiter in 5 Star Hotels.&nbsp;</span></span></span></li> </ul> <br> <br> <p><strong><span><span><span>Why Join Us:</span></span></span></strong></p><br><br> <br> <ul> <li><span><span><span>A workplace that values your passion and supports self-realization and personal growth.&nbsp;</span></span></span></li> <li><span><span><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.&nbsp;</span></span></span></li> <li><span><span><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.&nbsp;</span></span></span></li> <li><span><span><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></span></span></li> </ul> <br> <p><span><span><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></span></span></p><br><br> <p><span><span><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></span></span></p><br><br> <p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br> <br> <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h3 >About the Tamayyaz Program and Role</h3> <p >IBIS is seeking a <strong >Tamayyaz Reservation Agent</strong> to join its team in Jeddah and Makkah, Saudi Arabia. This full-time position is offered as part of the Tamayyaz Nationalization Development Program, which enables Saudi talents to acquire essential skills and knowledge for various professions within the hospitality field. The program utilizes a combination of classroom learning and on-job training within a specific timeframe. This opportunity is exclusively for Saudi nationals.</p> <h3 >Primary Objective of the Position</h3> <p >The primary objective of the Reservation Agent is to maximize hotel revenue and ensure guest satisfaction. This is achieved by efficiently receiving, handling, and processing guest reservations under the direction of the Space Controller. The job incumbent is expected to operate in line with the hotel’s established guidelines, business plan, corporate guidelines, and service concepts.</p> <h3 >Key Responsibilities</h3> <ul > <li >Greet guests over the phone in a friendly and courteous manner.</li> <li >Accurately record reservation information, identifying and recording group and transient business codes.</li> <li >Inform other departments of VIP arrivals and pre-block special requests or VIP accommodations.</li> <li >Identify commissionable reservations, secure required information, and process deposit details.</li> <li >Identify and record special billing instructions, approving credit after consultation with the Space Controller.</li> <li >File all reservations systematically for easy referral and assist in maintaining accurate room inventory control.</li> <li >Assist with the preparation of the four-day forecast and VIP list, and keep the Space Controller informed of new group bookings.</li> <li >Utilize yield management and up-selling techniques to achieve maximum occupancy and average rate.</li> <li >Handle all special requests appropriately and utilize guest history files for personalized service.</li> <li >Promote hotel restaurants and other services and facilities to guests to maximize customer satisfaction and hotel revenue.</li> <li >Deal with assigned incoming correspondence, faxes, and reservation messages in a timely and accurate manner.</li> </ul> <h3 >Operational Standards and Compliance</h3> <ul > <li >Follow all applicable laws, corporate standards, and guidelines.</li> <li >Maintain high confidentiality in regards to guest privacy.</li> <li >Report all potential and real hazards appropriately and immediately.</li> <li >Fully understand and follow the hotel’s fire, emergency, and bomb procedures to ensure the security and safety of guests and employees.</li> <li >Work in a safe manner that does not harm or injure self or others, adhering to hotel regulations and existing laws.</li> <li >Maintain the highest standards of personal hygiene, dress, uniform, appearance, body language, and conduct.</li> </ul> <h3 >Qualifications and Experience</h3> <p >Candidates for this role should possess <strong >0-1 years of experience</strong>. This position is suitable for individuals looking to develop their careers within the hospitality sector through a structured nationalization program.</p> <h3 >Professional Development and Conduct</h3> <ul > <li >Attend all meetings and training required by the Space Controller.</li> <li >Assist colleagues in performing similar or related jobs after approval of the Space Controller.</li> <li >Ensure guest satisfaction by attending to their requests and inquiries courteously and efficiently.</li> <li >Accept a flexible work schedule necessary for uninterrupted service to hotel guests.</li> <li >Maintain own working area and materials clean, tidy, and in good shape, reporting defective materials and equipment to the Space Controller.</li> <li >Continuously seek to improve knowledge of own job function, including hotel facilities, nearby sights of interest, hotel standards of operation, departmental procedures, accepted methods of payment, and the hotel’s credit policy.</li> </ul>

<p>PULSE (MENA) is a dynamic organization committed to supporting operational excellence, collaboration, and innovation across the Middle East and North Africa. We are looking for an organized, proactive, and detail-oriented Operations Admin &amp; Office Support professional to join our growing remote team. This role is ideal for someone beginning their professional career who enjoys organization, problem-solving, and supporting teams to operate efficiently. You will play a key role in ensuring smooth day-to-day administrative operations while gaining valuable experience across multiple business functions.</p><p>The Entry-Level Professional Operations Admin &amp; Office Support is responsible for providing administrative and operational support to internal teams. The successful candidate will help coordinate daily activities, maintain records, assist with documentation, support scheduling, and contribute to improving operational processes. Working remotely, this position requires excellent organizational skills, strong communication abilities, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.</p><ul><li>Provide day-to-day administrative assistance to various departments.</li><li>Prepare, organize, and maintain digital files, records, and documentation.</li><li>Draft correspondence, reports, meeting notes, and internal documents.</li><li>Assist with document formatting, proofreading, and data entry.</li><li>Maintain accurate electronic filing systems and shared folders.</li><li>Support daily operational workflows and administrative processes.</li><li>Track assigned tasks and ensure timely completion.</li><li>Assist with project coordination and follow-up on action items.</li><li>Help maintain operational procedures and internal documentation.</li><li>Monitor administrative requests and ensure they are handled efficiently.</li><li>Schedule meetings, appointments, and virtual events.</li><li>Coordinate meeting agendas and distribute supporting materials.</li><li>Record meeting minutes and track follow-up actions.</li><li>Assist with time zone coordination for regional and international meetings.</li><li>Serve as a professional point of contact for internal communications.</li><li>Respond to administrative inquiries promptly and professionally.</li><li>Coordinate with cross-functional teams to ensure smooth workflow.</li><li>Support onboarding activities for new employees when required.</li><li>Maintain databases and operational trackers.</li><li>Generate routine administrative reports.</li><li>Monitor deadlines and update project status reports.</li><li>Ensure data accuracy and confidentiality.</li><li>Assist in improving administrative workflows and operational efficiency.</li><li>Help develop standardized templates and documentation.</li><li>Support procurement requests, expense tracking, and administrative records where applicable.</li><li>Perform additional administrative duties as assigned.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree or diploma in Business Administration, Management, Operations, Office Administration, or a related field (or equivalent practical experience).</li><li>0 - 2 years of professional experience.</li><li>Strong organizational and time-management skills.</li><li>Excellent written and verbal communication skills in English.</li><li>High attention to detail and accuracy.</li><li>Ability to manage multiple tasks simultaneously.</li><li>Strong problem-solving and critical-thinking skills.</li><li>Ability to work independently in a remote environment.</li><li>Positive attitude and willingness to learn.</li><li>Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).</li><li>Familiarity with Google Workspace (Docs, Sheets, Drive, Meet).</li><li>Comfortable using video conferencing platforms.</li><li>Experience with project management or collaboration tools (such as Trello, Asana, ClickUp, Monday.com, or similar) is an advantage.</li><li>Ability to quickly learn new software and internal systems.</li><li>Internship or administrative experience is a plus.</li><li>Experience supporting remote teams is desirable.</li><li>Knowledge of business operations and office administration.</li><li>Basic understanding of project coordination.</li><li>Familiarity with CRM or document management systems is an asset.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La&nbsp;</span></span></span></strong></span></span></p><br><br> <br> <p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br> <br> <p><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></p><br><br> <br> <ul> <li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li> <li><span><span><span>4 restaurants and lounges, including the legendary Shang Palace</span></span></span></li> <li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li> <li><span><span><span>116 privately owned Burj Assila Residences.</span></span></span></li> </ul> &nbsp; <br> <p><span><span><strong><u><span><span><span>Job Summary:&nbsp;</span></span></span></u></strong></span></span></p><br><br> <br> <p><span><span><span><span>Provides guest services and assists guests with their luggage and other items.&nbsp;</span></span></span></span></p><br><br> <br> <p><span><span><strong><u><span><span><span>As a Service Associate – Concierge, we rely on you to,</span></span></span></u></strong></span></span></p><br><br> <br> <ul> <li><span><span><span><span>Builds relationship with guests to delight and gain loyalty.</span></span></span></span></li> <li><span><span><span><span>Assists guests in airline reservation/ confirmation, handling of messages, transportation arrangements, city tours, restaurant reservations.</span></span></span></span></li> <li><span><span><span><span>Ensures all interactions with guests are handled professionally and with care adhering to hotel’s policies and procedures.</span></span></span></span></li> <li><span><span><span><span>Ensures proper records are maintained for all guests’ deliveries.</span></span></span></span></li> <li><span><span><span><span>Maintains all quality standards and procedures from guest’s pre‐arrival, to guest’s arrival, to guest’s in‐house stay to guest’s departure.</span></span></span></span></li> <li><span><span><span><span>Coordinates and ensure timely deliveries and collections of guests’ luggage.</span></span></span></span></li> </ul> <br> <p><span><span><strong><u><span><span><span>What we are Looking For:</span></span></span></u></strong></span></span></p><br><br> <br> <p><span><span><span><span>• &nbsp; &nbsp;At least 1 year working experience in hotel<br>• &nbsp; &nbsp;Ability to work long hours and shift<br>• &nbsp; &nbsp;Communicates and writes with fluency in English (as well as the Arabic language)<br>• &nbsp; &nbsp;Pleasant, friendly, and cheerful attitude<br>• &nbsp; &nbsp;This Position is for <strong>Saudi Nationals Only</strong></span></span></span></span></p><br><br> <br> <p><strong><span>Why Join Us:</span></strong></p><br><br> <br> <ul> <li>A workplace that values your passion and supports self-realization and personal growth.&nbsp;</li> <li>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.&nbsp;</li> <li>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.&nbsp;</li> <li>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</li> </ul> <br> <p>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</p><br><br> <p>We appreciate your interest in joining us. Please note that only successful candidates will be contacted</p><br><br> <p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br> <br> <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La&nbsp;</span></span></span></strong></span></span></p><br><br> <br> <p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br> <br> <p><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></p><br><br> <br> <ul> <li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li> <li><span><span><span>4 restaurants and lounges, including the legendary Shang Palace</span></span></span></li> <li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li> <li><span><span><span>116 privately owned Burj Assila Residences.</span></span></span></li> </ul> &nbsp; <br> <p><span><span><strong><u><span><span><span>Job Summary:&nbsp;</span></span></span></u></strong></span></span></p><br><br> <br> <p><span><span><span><span>Provides guest services and assists guests with their luggage and other items.&nbsp;</span></span></span></span></p><br><br> <br> <p><span><span><strong><u><span><span><span>As a Service Associate – Concierge, we rely on you to,</span></span></span></u></strong></span></span></p><br><br> <br> <ul> <li><span><span><span><span>Builds relationship with guests to delight and gain loyalty.</span></span></span></span></li> <li><span><span><span><span>Assists guests in airline reservation/ confirmation, handling of messages, transportation arrangements, city tours, restaurant reservations.</span></span></span></span></li> <li><span><span><span><span>Ensures all interactions with guests are handled professionally and with care adhering to hotel’s policies and procedures.</span></span></span></span></li> <li><span><span><span><span>Ensures proper records are maintained for all guests’ deliveries.</span></span></span></span></li> <li><span><span><span><span>Maintains all quality standards and procedures from guest’s pre‐arrival, to guest’s arrival, to guest’s in‐house stay to guest’s departure.</span></span></span></span></li> <li><span><span><span><span>Coordinates and ensure timely deliveries and collections of guests’ luggage.</span></span></span></span></li> </ul> <br> <p><span><span><strong><u><span><span><span>What we are Looking For:</span></span></span></u></strong></span></span></p><br><br> <br> <p><span><span><span><span>• &nbsp; &nbsp;At least 1 year working experience in hotel<br>• &nbsp; &nbsp;Ability to work long hours and shift<br>• &nbsp; &nbsp;Communicates and writes with fluency in English (as well as the Arabic language)<br>• &nbsp; &nbsp;Pleasant, friendly, and cheerful attitude<br>• &nbsp; &nbsp;This Position is for <strong>Saudi Nationals Only</strong></span></span></span></span></p><br><br> <br> <p><strong><span>Why Join Us:</span></strong></p><br><br> <br> <ul> <li>A workplace that values your passion and supports self-realization and personal growth.&nbsp;</li> <li>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.&nbsp;</li> <li>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.&nbsp;</li> <li>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</li> </ul> <br> <p>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</p><br><br> <p>We appreciate your interest in joining us. Please note that only successful candidates will be contacted</p><br><br> <p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br> <br> <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La&nbsp;</span></span></span></strong></span></span></p><br><br> <br> <p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br> <br> <p><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></p><br><br> <br> <ul> <li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li> <li><span><span><span>4 restaurants and lounges, including the legendary Shang Palace</span></span></span></li> <li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li> <li><span><span><span>116 privately owned Burj Assila Residences.</span></span></span></li> </ul> &nbsp; <br> <p><span><span><strong><span><span><span>Job Summary</span></span></span></strong><span><span><span>:</span></span></span></span></span></p><br><br> <br> <p><span><span><span>The Waiter position in Shangri-la Jeddah is more than the regular duties of greeting&nbsp;and serving the guests but dazzling and delighting&nbsp;the guests by creating memorable dining experience in the Food &amp; Beverage outlet by living the Shangri-la Standards.&nbsp;</span></span></span></p><br><br> <br> <p><span><span><strong><span><span><span>As a Waiter, we rely on you to:</span></span></span></strong></span></span></p><br><br> <br> <ul> <li><span><span><span>Have a strong understanding of the menu and the way each dish is prepared.</span></span></span></li> <li><span><span><span>Suggest to guests on Menu selection.</span></span></span></li> <li><span><span><span>Take orders and serve with great love and affection.</span></span></span></li> <li><span><span><span>Obsess over delighting guests and create wow moments.</span></span></span></li> <li><span><span><span>Get the restaurant ready before service.</span></span></span></li> <li><span><span><span>Seamlessly coordinate with the culinary team to ensure timely service to the guest.</span></span></span></li> <li><span><span><span>Ensuring the billing is done appropriately and posted accordingly.</span></span></span></li> <li><span><span><span>Follow the Shangri-la Food Safety Processes and Procedures.</span></span></span></li> <li><span><span><span>Assist fellow colleagues in the success of the F&amp;B outlet.</span></span></span></li> <li><span><span><span>Assist the supervisor in ensuring smooth meal operations.</span></span></span></li> </ul> <br> <p><span><span><strong><span><span><span>What we're looking for:</span></span></span></strong></span></span></p><br><br> <br> <ul> <li><span><span><span>Great conversational skills for engaging with guests.</span></span></span></li> <li><span><span><span>Strong English skills</span></span></span></li> <li><span><span><span>Positive Attitude and willingness to learn.</span></span></span></li> <li><span><span><span>Minimum of 1 year of experience as a waiter in 5 Star Hotels.&nbsp;</span></span></span></li> </ul> <br> <br> <p><strong><span><span><span>Why Join Us:</span></span></span></strong></p><br><br> <br> <ul> <li><span><span><span>A workplace that values your passion and supports self-realization and personal growth.&nbsp;</span></span></span></li> <li><span><span><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.&nbsp;</span></span></span></li> <li><span><span><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.&nbsp;</span></span></span></li> <li><span><span><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></span></span></li> </ul> <br> <p><span><span><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></span></span></p><br><br> <p><span><span><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></span></span></p><br><br> <p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br> <br> <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

Department: Rooms Division, Front Office & Guest Services Location: Saudi Arabia - Al Khobar<br><br>Description<br><br>The incumbent in this position is responsible for checking-in and checking-out Hotel guests in a friendly and caring manner according to the Kempinski procedures and Leading Quality Assurance (LQA) standards. At all times, he/she must display a professional and positive image of the hotel as they play a crucial role in the first and last impression the guest receives of the hotel.<br><br><br>Key Responsibilities<br><br>Check in the arriving guest and check out the departing guests in a friendly and caring manner according to the Kempinski and Leading Quality Assurance (LQA) standards. Ensure that LQA results are above 85%. Upon check in, register guest and assign rooms. Accommodate special requests whenever possible. If needed, assist guests in completing the registration cards. Use suggestive selling techniques to sell rooms and to promote other services of the hotel. Verify the guest’s method of payment and follow established credit-checking procedures or refer cash handling payment to cashiers. Upon departure of guests, process the guest check out procedures. Inquire for last minute charges. Receive payment from guests. Settle the guest account and give copy of the invoice. Handle all front office cashiers’ transactions such as posting charges to guests and exchanging foreign currency according to the procedures. At the end of shift, balance their cash float. Answer all guest requests and questions in a friendly and caring manner, whether by telephone or in person, provide/receive information and takes appropriate actions or refer the matters to the relevant persons to handle. It may be and not inclusive of issuing a safe deposit box, handling messages or dealing with a complaints. Coordinate room status updates with the housekeeping department by notifying them of late check-outs, early check-ins and special requests. Keep themselves informed of product and service knowledge as well as the hotel daily and meeting activities. Possess a working knowledge of the room reservation procedures. Maintain the neatness of his/her working area. Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.

The Ideal Candidate:The ideal candidate is a reliable and customer-focused individual with strong attention to detail and the ability to work efficiently in a fast-paced restaurant environment. They are comfortable handling food sales transactions, interacting with customers professionally, and maintaining accuracy during busy periods. They demonstrate honesty, responsibility, and a commitment to delivering a smooth customer experience. They contribute to a culture of accuracy, speed, and service quality—ensuring customer satisfaction and proper handling of food sales transactions.<br>Why Join Us:You will join a dynamic restaurant environment that values teamwork, efficiency, and customer satisfaction. We offer a supportive workplace, hands-on experience, and opportunities to develop practical skills in food service and customer operations.<br>Role Purpose:Support restaurant operations by processing food orders and sales transactions, handling payments accurately, and ensuring a positive customer experience at the point of sale.<br>Key Responsibilities:Process food orders and sales transactions accurately Handle cash, card, and electronic payments Assist customers professionally and ensure order accuracy during ordering and payment<br>Qualifications & Skills:Fresh graduates (High school or higher) / or Experienced candidates are welcome to apply. This position is open to female candidates only, in line with the store's operational policy. Customer-focused with strong attention to detail. Comfortable handling payments and interacting with customers.

Summary of duties:Responsible for providing comprehensive nursing care utilizing the nursing process and meeting the established standard of nursing practice and performance. Demonstrates leadership competencies while in charge or acting as shift resource/team leader.<br>Education required:Bachelor’s or Associate Degree/Diploma in Nursing.<br>Minimum years of Experience required in Area Bachelor’s degree -Two (2) years of Full-Time experience as Registered Nurse Associate Degree/Diploma- Four (4) years of Full-Time experience as Registered Nurse<br>Professional license required:Current Registered Nurse Licensure from country or origin and Saudi commission for Health Specialties Licensure<br>Applicants are required to have experience in at least one of the following specialties:Emergency Department Adult Intensive Care Unit Inpatient Areas- Medical Unit Inpatient Areas- Surgical Units Inpatient Areas- Neuroscience Units Acute Care Admission Unit Oncology (Adult / Pediatric) Cardiovascular Telemetry (CVT) Cardiac Surgical ICUOperating Room (Scrub Nurse) OBGYN Unit Hemodialysis, Peritoneal Dialysis, or Plasma pheresis nurse Transplant Unit Cardiac Care Unit (CCU) OBGYN or Inpatient Medical-Surgical Unit Labor and Delivery Pediatric Intensive Care Unit General Pediatrics- Pediatric Medical or Pediatric Surgical Units Neonatal ICU (NICU) Endoscopy Radiology Nursing Recovery Room or Pre-Anesthesia Care Unit Home Health Care Cardiac Catheterization Lab

<h3 >About the Role</h3> <p >Duncan &amp; Ross is seeking a <strong >Program Governance Officer (PGO)</strong> to join the Programme Governance Office for a new greenfield bank launch in Riyadh. This full-time role involves contributing to the establishment of a new banking entity from its inception, covering critical areas such as core banking platform selection, licensing, regulatory approval, technology infrastructure, product design, and operational readiness. This position is central to a fast-moving, multi-workstream program, offering the opportunity to build foundational plans, trackers, and governance rhythms from scratch.</p> <h3 >Key Responsibilities</h3> <ul > <li >Build, maintain, and regularly update the integrated programme plan in Microsoft Project, including milestones, dependencies, critical paths, baselines, and progress tracking across all workstreams (technology, licensing/regulatory, operations, product, risk &amp; compliance, HR/talent).</li> <li >Develop and maintain the programme manpower and resource plan, covering allocation, availability, demand, and capacity, particularly in a scaling greenfield environment.</li> <li >Establish and maintain the action tracker, RAID log, decision log, dependency tracker, and deliverable register, setting governance standards for the programme.</li> <li >Coordinate with stream leads across technology, licensing, product, and operations to confirm milestone progress, upcoming deliverables, resource requirements, dependencies, and overdue actions.</li> <li >Develop dashboards and executive-level views to communicate delivery progress, resource utilisation, risks, issues, dependencies, and required management actions to programme leadership and the Board/Steering Committee.</li> <li >Support the preparation of governance packs, Steering Committee materials, regulatory-readiness workshop packs, and weekly status reports.</li> <li >Consolidate cross-stream information, spanning technology build, licensing milestones, product launch readiness, and operational setup, into a single, accurate programme-level view.</li> <li >Track key approvals, deliverable sign-offs, and dependencies across business, technology, procurement, risk, compliance, and regulatory stakeholders.</li> <li >Coordinate meetings and support the preparation of agendas, minutes, action logs, and closure follow-ups.</li> <li >Ensure programme documentation is organised, version-controlled, and circulated to appropriate stakeholders, meeting audit trail requirements for new bank licensing processes.</li> </ul> <h3 >Required Qualifications and Experience</h3> <ul > <li >0-1 years of PMO/PGO experience within banking, financial services, or large-scale transformation programmes.</li> <li >Prior experience on a greenfield build, new bank launch, or core banking implementation is highly desirable.</li> <li >Advanced Microsoft Project skills, including integrated planning, dependency management, baselining, critical-path analysis, and progress tracking.</li> <li >Proven ability to develop and maintain manpower, resource-capacity, and allocation plans in a fast-scaling environment.</li> <li >Strong Excel and PowerPoint skills, including the ability to create automated dashboards, management reports, and executive-level/Board-level presentations.</li> </ul> <h3 >Essential Skills</h3> <ul > <li >Strong analytical, coordination, and communication skills.</li> <li >Ability to manage multiple stakeholders, including regulators, technology vendors, and executive leadership, and drive actions to closure.</li> <li >Highly organised and detail-oriented.</li> <li >Comfortable operating with ambiguity, building structure and process where none yet exists, across multiple concurrent workstreams and competing priorities.</li> </ul> <h3 >Work Environment</h3> <p >The role operates within a dynamic and evolving environment typical of a de novo bank build. Candidates should be comfortable with a fast-paced setting where scope, priorities, and governance structures may still be maturing as the program progresses.</p> <h3 >Application Process</h3> <p >Candidates meeting the above qualifications are encouraged to apply.</p>

Accurately record and process all inbound and outbound material transactions in the ERP system, including packing slips, transfer orders, and purchase requisitions. Ensure precise weight verification for all truck movements while maintaining high standards of data integrity and supporting routine inventory inspections..<br><br>Key Accountabilities:<br><br>Maintain accurate stock records Conduct regular physical inventory (cycle counts and stock counts) Monitor stock levels and alert for reorder points Timely issuance of materials to production Document all stock movements in ERP accurately and timely Generate daily/weekly/monthly stock and movement reports Generate packing slips, transfer orders and purchase requisitions Reconcile inbound material movement with the supplier invoice<br><br>Requirements<br><br>Minimum Qualifications and : Diploma or bachelor's<br><br>Minimum 1-2 years in a similar role; experience in feed/agro-industrial sectors preferred<br><br>Job-specific Skills And Competencies<br><br> Ability to maintain accurate stock levels using systematic methods Capable of preparing and analyzing stock status, movement, and discrepancy reports Experience in using inventory/warehouse management modules in ERP systems (D365, SAP, Oracle, or equivalent) Attention to detail, problem-solving, time management, teamwork Capable to investigate inventory discrepancies or process issues and implement corrective actions Able to manage multiple stock requests and deliveries under tight schedules Ability to collaborate effectively with production, procurement, and logistics teams Understanding of health and safety regulations and best practices in warehouse environments

Referral & Data Management Receive, review, and validate referrals submitted through SNB branches and referral portals. Ensure data completeness and accuracy before processing or escalating. Maintain and update referral status across systems. Sales & Operations Coordination Coordinate with Activation Sales Officers, call center, underwriting, and operations teams. Track referral progress and follow up on pending actions through Tasheel Back office. Submit application exceptions if needed to relevant stakeholders. Ensure calling clients who submitted their application app, and make sure they complete their journey within Tasheel App Assist clients in obtaining the necessary steps/documents to book their application Escalate operational issues and bottlenecks in a timely manner. Reporting & Performance Tracking Prepare daily, weekly, and monthly referral performance reports. Track conversion ratios, turnaround times, and booking volumes. Share performance insights with management and project stakeholders. Process & SOP Compliance Ensure adherence to approved SOPs, SLAs, and project workflows. Support implementation of process updates and system enhancements. Maintain documentation related to workflows, reports, and controls. Stakeholder Support Respond to internal queries from SNB teams, sales, and operations. Support preparation of demos, screenshots, and training materials when required. Assist in onboarding new users and explaining system usage basics. Key Performance Indicators (KPIs) Referral to Submission conversion rate. Submission to Booking conversion rate. Booking turnaround time (TAT). Conversion and booking support effectiveness. Timeliness and accuracy of reports. Issue resolution and escalation efficiency.

<p>Warmly greet guests at the entrance within seconds of arrival, using their names and titles whenever possible. Assist with opening car doors and safely unloading or loading luggage. Ensure the "safe keeping" of all incoming, outgoing, and stored baggage. This includes accurate tagging, organizing the luggage room into Arrival, Departure, and Long-Term sections, and maintaining a clear logbook. Escort guests to their rooms and provide a professional orientation, explaining room features such as light switches, Wi-Fi, and amenities in an engaging way. Maintain a constant presence in the lobby to offer assistance. Act as a "storyteller" by sharing knowledge about the hotel's heritage, local attractions, and facilities. Coordinate with the Front Desk, Concierge, and Valet teams to ensure seamless guest transitions. Deliver messages, newspapers, and parcels promptly to guest rooms.</p><p><strong>Desired Candidate Profile</strong></p><p>Uphold impeccable grooming and personal presentation standards aligned with ultra-luxury expectations. Ability to stand for long periods and frequently lift or push/pull up to 50 lbs. Adhere to Raffles' Local Standard Operating Procedures (LSOP) and Leading Quality Assurance (LQA) standards. Maintain strict confidentiality regarding guest movements and information. Typically at least 1 2 years in a luxury 5-star hospitality environment. High school diploma or equivalent is required; a degree in Hospitality Management is often an asset. Excellent communication skills in English; additional languages (for example Arabic) are highly desirable.</p>

<p>POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts to get it right for our guests and our business each and every time.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Education: High school diploma or G.E.D. equivalent.</li><li>Related Work Experience: No related work experience.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: None</li></ul>

<p>The Customer Service Agent ensures a positive, customer-first experience by handling calls efficiently, optimizing revenue, and addressing concerns professionally. Responsibilities include communicating flyadeal policies, accurate data entry, resolving complaints, and supporting flight disruption management. Agents maintain product knowledge, meet performance targets, and enhance the overall customer journey.</p><p>Key Responsibilities:</p><ul><li>Contribute to a positive Customer First environment within the CEC.</li><li>Achieve Productivity, Care and Revenue targets.</li><li>Handle all inbound calls without delay, optimizing revenue opportunities and communicating flyadeal policies and procedures in a clear polite manner.</li><li>Escalate issues to management for further review immediately when required.</li><li>Engage with Customers using flyadeal voice, identify opportunities to surprise and delight.</li><li>Actively engage with management to produce own Personal Development Plan, identifying development needs to support career growth and exceed KPIs.</li><li>Maintain a thorough knowledge of all flyadeal products, services, systems and current marketing campaigns, providing accurate information and responses to Customers at all times.</li><li>Ensure all data entered into flyadeal systems is accurate and within established guidelines.</li><li>Support Team Leaders as required with flight disruption actions and system admin (incl. Queue Management and Cancelled Flight processing).</li><li>Monitor Customer feedback and operational issues, escalating recurring issues without delay.</li><li>Work with colleagues across the business to resolve complaints and refine and improve the overall Customer Journey.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s Degree or High School Customer Service and calls handling</p>

<p>POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts to get it right for our guests and our business each and every time.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None</p>

<p><h4>Job responsibilities</h4> <p><strong>Responsible for receiving, inspecting, and recording all goods delivered to the hotel, ensuring accuracy, quality compliance, and proper documentation in accordance with hotel policies, financial controls, and operational requirements.</strong></p> <p>Receive, inspect, and verify goods against purchase orders and supplier delivery documents.<br> Ensure all received items meet quality, quantity, and specification requirements.<br> Process receiving transactions accurately within the hotel systems.<br> Coordinate with Purchasing, Stores, Finance, and suppliers to resolve discrepancies.<br> Maintain accurate receiving records and supporting documentation for audit purposes.<br> Ensure invoices and receiving documents are properly matched and forwarded for processing.<br> Monitor pending deliveries and follow up with suppliers as required.<br> Support inventory counts and stock control activities when needed.<br> Ensure compliance with Hilton policies, HACCP standards, and local health and safety regulations.<br> Perform other duties and special assignments as requested by management.</p> <h4>Qualifications and skills</h4> <p>Diploma or bachelor's degree in accounting, finance, business administration, supply chain management, or a related field.<br> Minimum 1–2 years of experience in receiving, purchasing, stores, accounting, or a similar role, preferably within the hospitality industry.<br> Good knowledge of receiving procedures, inventory control, and financial documentation.<br> Familiarity with hotel systems (MC, Birchstreet, OnQ, or similar systems is an advantage).<br> Proficiency in Microsoft Office, particularly Excel.<br> Good organizational, communication, and attention-to-detail skills.<br> Ability to work independently and maintain accurate records.</p></p><p></p>

Guest Services Officer - GSORiyadh<br>Hello! Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better". We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy.<br>You don't need to be from this industry; you do need to be passionate.<br>Our promise to you:- We will respect and value your background and perspectives- We will work together with integrity- We will share our incredible pride for job, company and industry<br>What we ask of you:- Bring passion to all that you do- Listen, move fast and think innovatively- Speak up, have ideas and share them- Believe in customer service, and treating every person with kindness<br>As industry leaders in innovating global airport hospitality, you will work with colleagues from all parts of the world for a truly global experience. You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world.<br>Who we are:We were established in HK in 1998 by someone who understood the value of an airport lounge and felt that the experience shouldn't just be limited to a closed-circuit group of travelers. Through the years we have worked incredibly hard to create an experience which is both accessible and quality. Almost 25 years later we now span four core business segments: airport lounges, airport terminal hotels, airport meet & greet services, and a range of airport dining concepts.<br>In addition to our own brands, PPG provides airport hospitality solutions to leading airlines, alliances and corporates around the world. Here are a few names you might recognize: Cathay Pacific Airways, Singapore Airlines, Lufthansa etc.<br>With the future of travel always in sight, we created Smart Traveler, a mobile-app rewards program underpinned by in-house technology. We are fast-moving and always evolving to drive our purpose of making travel better.<br>Join our family today. Together, we'll make travel better.<br>Job Overview • Provide professional guest services in airport lounges across the Kingdom of Saudi Arabia in line with company standards and admission procedures.• Ensure a positive guest experience by delivering courteous, efficient, and responsive service.• Support lounge operations through accurate handling of guest records, cash transactions, and operational checks.<br>Job Responsibilities• Handle guest check-in procedures and ensure compliance with lounge admission guidelines.• Greet, receive, and bid farewell to guests at lounge entrances and reception areas.• Assist guests with internet access, baggage arrangements, shower access, and nap room bookings.• Conduct regular checks of all lounge areas and report maintenance or cleaning requirements.• Promote lounge services and facilities while handling guest requests and complaints professionally.• Manage lost and found items and maintain proper documentation.• Handle confidential guest information with a high level of integrity and discretion.• Answer incoming telephone calls and take appropriate immediate actions when required.• Maintain accurate records of cash flows, receipts, and related documentation.• Support implementation and continuous improvement of quality management systems.• Perform any other duties assigned by the Supervisor in line with operational requirements.<br>Job Requirements• Diploma or bachelor’s degree in a relevant field.• Previous experience in hospitality, customer service, or airport operations is an advantage.• Presentable, customer-focused, and professional with strong interpersonal and communication skills.• Ability to work independently and under pressure in a fast-paced environment.• Excellent command of spoken and written English, Arabic.• Basic cash handling skills and attention to detail.• Willingness to work shift duties as required.• Work location: King Khalid International Airport – Kingdom of Saudi Arabia.<br>Saudi Nationals are preferred

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Welcome to <strong>SLS The Red Sea</strong>, where bold creativity and unapologetic luxury come to life.</p><br><p>Part of Ennismore’s globally celebrated lifestyle portfolio, SLS Hotels are known for redefining hospitality through striking design, elevated service, and magnetic social energy. Now open on the Red Sea coast, SLS The Red Sea stands as one of Saudi Arabia’s most exciting lifestyle destinations.</p><br><p>The resort features 150 impeccably designed keys, five dynamic Food &amp; Beverage venues, and a luxurious spa sanctuary, offering guests a seamless blend of indulgence, entertainment, and escape. From vibrant dining experiences to moments of pure relaxation, every detail is crafted to surprise, inspire, and connect.</p><br><p>More than a hotel, SLS The Red Sea is a living stage—a place where creativity thrives, individuality is celebrated, and bold ideas are encouraged. As the journey continues beyond opening, we are building a passionate team to shape the future of this iconic destination. If you’re driven by excellence, energized by lifestyle hospitality, and ready to be part of something extraordinary, this is where your story continues.</p><br><br>Job Description<br><br><p>At <strong>SLS The Red Sea</strong>, every memorable dining experience begins before the guest arrives at the table. As an <strong>F&amp;B Reservations Agent</strong>, you will be the first point of connection for guests planning their dining experience — handling reservations with accuracy, warmth, and the distinctive personality of SLS.</p><br><p>From recommending the right venue and responding to guest enquiries to managing bookings and capturing individual preferences, you will work closely with our F&amp;B teams to ensure every reservation is thoughtfully coordinated and every guest arrives feeling expected and welcomed.</p><br><p>Key Responsibilities</p><br><ul><li>Handle restaurant reservations through phone, email, and designated reservation systems in a professional and timely manner.</li><li>Respond to guest enquiries and provide accurate information about dining venues, menus, operating hours, promotions, and available experiences.</li><li>Manage new reservations, amendments, cancellations, and special requests accurately and efficiently.</li><li>Maintain accurate reservation records, guest profiles, preferences, and relevant notes to support personalized service.</li><li>Communicate clearly with guests and confirm reservation details to ensure a smooth dining experience.</li><li>Coordinate closely with restaurant and F&amp;B teams regarding reservations, special occasions, guest preferences, and operational requirements.</li><li>Handle guest requests, enquiries, and concerns professionally, ensuring appropriate follow-up when required.</li><li>Support effective table and reservation management to maximize restaurant occupancy and revenue opportunities.</li><li>Identify opportunities to recommend suitable dining experiences and promotions based on guest preferences.</li><li>Maintain clear and professional communication across all guest interactions, reflecting SLS service standards.</li><li>Ensure guest information and reservation details are handled accurately and confidentially.</li><li>Stay updated on restaurant concepts, menus, promotions, special events, and relevant hotel experiences.</li><li>Follow departmental procedures, service standards, and reservation policies at all times.</li><li>Support the wider F&amp;B team with reservation-related tasks and operational requirements when needed.</li></ul><br>Qualifications<br><br><ul><li>High School Diploma or equivalent; a qualification in Hospitality or a related field is preferred.</li><li>Minimum 1–2 years of experience in Reservations, Guest Relations, Front Office, F&amp;B Operations, or a similar guest-facing role.</li><li>Good command of spoken and written English is required.</li><li>Strong customer service, communication, and interpersonal skills with a warm and professional approach.</li><li>Basic computer skills and familiarity with restaurant reservation systems; experience with POS systems is an advantage.</li><li>Strong organizational skills with attention to detail and accuracy when managing reservations and guest information.</li><li>Ability to manage multiple enquiries and reservations efficiently in a fast-paced environment.</li><li>Professional and guest-focused, with a genuine interest in creating seamless dining experiences.</li><li>Previous experience within a luxury or lifestyle hospitality environment is an advantage.</li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Saudi Arabia </div> </div> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p>Over 100,000 merchants run their businesses o n Salla. The largest and most complex of them , holding companies, multi-brand groups, franchises, and cross-border operators , have grown into a level of operational complexity that calls for a dedicated enterprise layer: purpose-built capability on top of a platform that already runs their commerce. This role owns that segment end-to-end. You will define what "enterprise" means at Salla in terms of needs, not labels: multi-storefront, multi-entity permissioning, headless and API-driven operations, reliability backed by service-level commitments, and merchants running several markets from one account. You lead a dedicated enterprise engineering pod as its one accountable product owner, and you feed into the commercial line: which capabilities justify the enterprise tier, and where the line sits. Few product roles let you define a segment, build it, and shape how it is priced at the same time. This one does. You will need to hold one tension permanently: meet enterprise complexity through extensible platform capability, never through bespoke one-offs that fork the codebase. You will drive impact across four major domains: Enterprise Strategy and Packaging (segment definition, roadmap, tier gating, rate limits) Delivery Through a Dedicated Pod (one accountable product owner from discovery to release) Multi-Market Capability (multi-currency, multi-tax including ZATCA and Gulf equivalents, per-market payment rails, cross-border) Agent and API Readiness (making enterprise merchants the proving ground for emerging agentic commerce protocols)</p><p>Responsibilities:</p><ul><li>Own the strategy and roadmap for the enterprise segment , prioritized by retention and expansion impact, not feature count.</li><li>Run deep discovery with enterprise merchants and convert organizational, business-model, and market complexity into an evidenced, defensible requirement set.</li><li>Lead the dedicated enterprise engineering pod as its one accountable product owner: discovery, specification, prioritization, execution, release.</li><li>Ship enterprise-grade capability : multi-storefront, headless and API-first operation, role-based access and approvals, reliability and performance at scale.</li><li>Own the capabilities that let one merchant run multiple markets from one account : multi-currency, multi-tax compliance, per-market payment rails, cross-border operation.</li><li>Feed capability and feature-gating decisions into enterprise packaging, including where rate limits sit.</li><li>Guard against platform forking: meet enterprise needs through reusable capability, with domain teams retaining architectural review rights.</li><li>Own enterprise success metrics with the data team : capability adoption, net revenue retention contribution, enterprise win rate, time-to-value for complex onboarding.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Proven ownership of an enterprise or top tier on a multi-tenant software or commerce platform, with the retention or expansion metrics you delivered. Deep hands-on fluency in at least two of: multi-storefront architecture, headless and API-first commerce, role-based access and approval systems, multi-currency and multi-tax operation. Track record converting messy enterprise discovery into prioritized requirements that engineering respected. Commercial packaging judgment: you have decided which capabilities gate a tier and where rate limits sit, and defended the line. Experience operating as the single product owner for a dedicated engineering pod across two-to-four-quarter horizons. A demonstrated bias for platform capability over bespoke delivery, with a real example of saying no to a large account. Strong analytical mindset, comfortable instrumenting segment economics per account. Six or more years in product management; exposure to agentic commerce protocols or building for AI agents is a plus. Full professional fluency in Arabic and English is required; Gulf market experience is preferred over theoretical knowledge. Willing to relocate to Saudi Arabia.</p>