وظائف مدير الخدمات اللوجستية - الاحساء السعودية

<p><strong><u>About the Arab Center of Engineering Studies (ACES):</u></strong></p><p>ACES is a Leading Specialized Engineering Company in the Middle East. At ACES we offer a wide range of specialized engineering services including site and geotechnical investigation, materials technology and testing, quality control of projects, special studies, land and marine surveying, and chemical and environment testing.</p><p>With our wealth of experience, strong relationships, technical knowledge, and focus, we help our clients with fast, reliable, cost-effective, and quality engineering solutions that meet their expectations.</p><p><br></p><p><strong><u>What ACES is Looking For?</u></strong></p><p>ACES is looking for a <strong>Senior Calibration Engineer</strong> to join the team in Khobar, Saudi Arabia.</p><p><br></p><p><strong><u>Job Summary: </u></strong></p><p>Coordinate construction testing activities with technicians and clients, ensure that the site labs are ready in terms of equipment’s specifications, calibration certificate ……etc. Issue testing reports, coordinate construction testing activities with technicians and clients and ensure all testing are performed according to required specifications and lead the team under direct supervision and motivate them to maintain team efficiency.</p><p><br></p><p><strong><u>Duties and Responsibilities:</u></strong></p><p><strong>Managerial Duties:</strong></p><ul><li>Implement company policies, goals, objectives and procedures and support in their development as needed.</li><li>Oversee the implementation of operations plan, policies, procedures and transition/ migration plans.</li><li>Support calibration technical head in management of resources, cost control and budgeting.</li><li>Monitor costs and resources in day-to-day activities</li><li>Avoid any conflicts of interest that could compromise impartiality. Provide unbiased and objective assessments of equipment, ensuring all calibrations are performed to the highest standards without external influence.</li><li>Maintain the confidentiality of all data and calibration results. This includes secure handling and storage of sensitive information.</li></ul><p><br></p><p><strong>Technical Duties:</strong></p><ul><li>Respond to customers’ inquiries concerning Calibration progress and reporting.</li><li>Prepare and initially check calibration reports prior to their submission for approval by the calibration Head.</li><li>Analyze data and conduct corrective action to prevent non-conforming items.</li><li>Set calibration schedules and supervise work performed by supervisor &amp; technicians.</li><li>Communicate with equipment suppliers/vendors and calibration agency for purchasing, calibration &amp; rental.</li><li>Review the master equipment certificates, calibration agencies CMC’s, suppliers’ proposals in accordance with the relevant standard requirements.</li><li>Evaluate the requests, prepare and provide quotes and bids on calibration, maintenances and special inspection works.</li><li>Conduct calibration/verification and special inspection reports and communicate results to calibration section head, client, contractor and other relevant parties.</li><li>Ensure tests are carried out in accordance with relevant standard test methods/work instructions and according to agreed customers’ requirements.</li><li>Conduct analysis as required after receiving tests results from technicians and ensure its compliance with national and international standards.</li><li>Ensure all site/lab equipment and instruments are fit for use by provision of necessary resources for the implementation of calibration and maintenance programs.</li><li>Investigate existing and potential non-conformities in activities, devise and implement effective corrective and preventive actions.</li><li>Perform review of related orders and ensure all the required information is clear and available.</li><li>Ensure proper storage of received items, maintain and record specified storage conditions, if any, handling requirement and ambient temperature/humidity.</li><li>Supervise the work of lab supervisor and Data Entries.</li><li>Reviewing and approving of certificates, technical proposals and special reports in coordination with the calibration Head.</li><li>Provide technical training to technicians, and adopting new technologies related to calibration.</li></ul><p><br></p><p><strong><u>Reporting To:</u></strong></p><p>Calibration Technical Section Head</p><p><br></p><p><strong><u>Direct Reports:</u></strong></p><p>Calibration Lab Supervisor/ Technicians/ Data entry</p><p><br></p><p><strong><u>Job Requirements:</u></strong></p><p><strong><u>Education &amp; Experience:</u></strong></p><ul><li>Bachelor's degree in engineering physics, or a related scientific field is often preferred.</li><li>4-6 years of experience in the field of calibration and Instrument Engineering.</li></ul><p><br></p><p><strong><u>Knowledge, skills, and abilities:</u></strong></p><ul><li>Calibration Work Instructions /Test Standards and Specifications related to calibration.</li><li>Understanding of various measurement instrument and their calibration/maintenances.</li><li>Metrology and SI Principles to ensure precision and accuracy in measurements</li><li>Identify the potential sources of Measurement uncertainty.</li><li>Operation and Use of Testing Equipment.</li><li>Fundamentals of Mathematics, Calculations, Statistics and Data Analysis.</li><li>Various software related to calibration activities.</li><li>Measurement, Basic Technical and Laboratory skills.</li><li>Occupational Safety.</li><li>Ms. Word, excel &amp; Outlook</li></ul><p><br></p><p><strong><u>Why work for ACES?</u></strong></p><p>At ACES, we believe in potential. We strive to create a work environment that is professionally stimulating, intellectually challenging, and personally rewarding.</p><p>ACES is committed to recruiting and retaining qualified, motivated staff who can support our clients effectively on projects throughout the Middle East. We are involved in a wide array of projects, large and small, in various markets. Our extensive portfolio provides numerous opportunities for our staff to improve their skills and to meet new challenges.</p><p>ACES has a diverse employee base, made up of individuals with widely varying backgrounds who are at different stages of their professional careers. They share a common goal: serving our clients according to the highest standards of excellence.</p><p><br></p><p><strong><u>Our Commitment to Sustainability</u></strong></p><p>At ACES, sustainability is integrated into our daily operations and strategic direction, guided by the ISO 14001 Environmental Management Standard. We maintain a fully digitized, paperless environment to reduce our ecological footprint, while our Board and executive management have embedded environmental sustainability into our governance framework. We actively seek environmentally conscious talent and provide ongoing training and awareness programs to empower employees, along with opportunities to contribute to sustainability initiatives and projects.</p>

Position Overview<br><br>We are seeking a friendly, dependable, and customer-focused <strong>Remote Customer Support Agent</strong> to join our team. This entry-level position is responsible for assisting customers with questions, account needs, orders, service requests, and routine issue resolution through approved communication channels.<br><br>The ideal candidate communicates clearly, listens carefully, stays organized, and enjoys helping others. You should be comfortable using computers, email, chat platforms, and online customer support systems.<br><br><strong>Previous professional experience is not required. Training and ongoing guidance will be provided.</strong> Recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first remote role are encouraged to apply.<br><br>Key Responsibilities<br><br>Customer Support<br><br><ul><li>Respond to customer questions professionally and courteously.</li><li>Assist with routine product, service, order, and account inquiries.</li><li>Provide accurate information using approved company resources.</li><li>Guide customers through standard processes and next steps.</li><li>Resolve common questions and concerns within established guidelines.</li><li>Follow up on pending requests when necessary.</li><li>Escalate complex or unresolved issues appropriately.</li><li>Maintain a positive customer experience.<br><br></li></ul>Email, Chat &amp; Phone Support<br><br><ul><li>Assist customers through approved communication channels.</li><li>Provide clear and accurate written or verbal responses.</li><li>Use approved scripts, templates, and knowledge resources.</li><li>Manage multiple routine customer requests when required.</li><li>Maintain professionalism during challenging interactions.</li><li>Route specialized inquiries to appropriate departments.<br><br></li></ul>Ticket &amp; Case Management<br><br><ul><li>Create and update customer support tickets.</li><li>Categorize incoming requests accurately.</li><li>Maintain clear and complete case notes.</li><li>Track open and pending customer issues.</li><li>Update ticket status as work progresses.</li><li>Follow established response and resolution procedures.</li><li>Document completed actions.</li><li>Close resolved cases appropriately.<br><br></li></ul>Account &amp; Order Support<br><br><ul><li>Assist with routine account updates and service requests.</li><li>Verify customer information according to established procedures.</li><li>Provide approved order or account status information.</li><li>Process authorized changes when permitted.</li><li>Document account-related actions accurately.</li><li>Route billing, technical, or specialized concerns to the appropriate team.<br><br></li></ul>Customer Records &amp; Data Entry<br><br><ul><li>Enter and update customer information in company systems.</li><li>Maintain accurate account and contact records.</li><li>Document customer interactions and resolutions.</li><li>Review information for accuracy and completeness.</li><li>Identify missing, duplicate, or inconsistent information.</li><li>Make routine corrections when authorized.</li><li>Protect confidential customer information.<br><br></li></ul>Issue Resolution<br><br><ul><li>Listen carefully to understand customer concerns.</li><li>Ask appropriate questions to identify the issue.</li><li>Follow established troubleshooting procedures.</li><li>Explain solutions and next steps clearly.</li><li>Resolve routine problems within assigned responsibilities.</li><li>Escalate issues requiring specialized assistance.</li><li>Record resolutions accurately.<br><br></li></ul>Team Collaboration<br><br><ul><li>Communicate professionally with supervisors and coworkers.</li><li>Coordinate customer requests with other departments.</li><li>Provide updates on unresolved or pending cases.</li><li>Ask for assistance when issues fall outside assigned responsibilities.</li><li>Participate in virtual meetings, coaching, and training sessions.</li><li>Maintain dependable communication during scheduled work hours.<br><br></li></ul><strong>Required Qualifications<br><br></strong><ul><li>High school diploma, GED, or equivalent.</li><li>Basic computer and typing proficiency.</li><li>Strong written and verbal communication skills.</li><li>Friendly, patient, and professional communication style.</li><li>Good listening and problem-solving abilities.</li><li>Strong attention to detail and accuracy.</li><li>Good organizational and time-management skills.</li><li>Ability to follow established procedures.</li><li>Ability to manage multiple routine customer requests.</li><li>Ability to remain professional during challenging interactions.</li><li>Ability to work independently in a remote environment.</li><li>Willingness to learn new software and processes.</li><li>Ability to maintain confidentiality.</li><li>Reliable internet connection and suitable remote workspace.<br><br></li></ul><strong>Preferred Qualifications<br><br></strong>Previous professional experience is <strong>not required</strong>. Familiarity with any of the following may be helpful:<br><br><ul><li>Customer service or customer support.</li><li>Email, chat, or phone support.</li><li>CRM or ticket-management systems.</li><li>Microsoft Office or Google Workspace.</li><li>Data entry and customer records.</li><li>Account or order processing.</li><li>Basic troubleshooting.</li><li>Remote collaboration tools.<br><br></li></ul>Experience gained through retail, hospitality, internships, volunteer work, academic projects, freelance assignments, or other customer-facing activities may also be relevant.<br><br>Skills &amp; Competencies<br><br><ul><li>Customer-focused communication.</li><li>Active listening and patience.</li><li>Problem solving.</li><li>Written communication.</li><li>Data entry and accuracy.</li><li>Attention to detail.</li><li>Time management.</li><li>Computer and typing proficiency.</li><li>Dependability and professionalism.</li><li>Confidential information handling.<br><br></li></ul>What We Offer<br><br>Depending on employment status, location, and eligibility, benefits may include:<br><br><ul><li>Fully remote work environment.</li><li>Competitive entry-level compensation.</li><li>Paid onboarding and training.</li><li>Full-time and part-time opportunities.</li><li>Flexible scheduling for qualifying positions.</li><li>Paid time off and company holidays.</li><li>Health, dental, and vision benefits where applicable.</li><li>Professional development opportunities.</li><li>Ongoing coaching and feedback.</li><li>Career advancement opportunities.</li><li>Company-provided equipment where applicable.</li><li>Supportive remote team environment.<br><br></li></ul>Ideal Candidate<br><br>You may be a strong fit if you enjoy helping people, communicating clearly, and solving routine customer problems. You are patient, dependable, organized, comfortable learning new systems, and able to work independently while staying connected with a remote team.<br><br>This position can provide a foundation for a career in <strong>customer support, customer service, client services, account support, or customer operations</strong>.<br><br>Application Process<br><br>Interested candidates should submit an updated resume and complete the required application information.<br><br>Qualified applicants may be invited to a virtual interview and brief skills assessment covering customer scenarios, written communication, problem solving, typing, or attention to detail.<br><br>Selected candidates will receive additional information regarding onboarding, training, scheduling, equipment requirements, and anticipated start date.<br><br>Equal Opportunity Statement<br><br>We are committed to providing equal employment opportunities and maintaining a respectful and inclusive workplace. Qualified applicants will be considered based on their skills, qualifications, and ability to perform the responsibilities of the position without discrimination based on characteristics protected by applicable law.

Mandatory: IELTS Score of 6 and above + CELTA Certified. <br>To teach academic English language classes or other Key Skills programs e.g employability/health & safety.<br>Job Requirements Bachelor's Degree in a related field i.e. TESOL, TEFL, or Education Recognized teaching certificate i.e. CELTA IELTS 6.0 or equivalent (Bilingual only) 3 years in a teaching role, preferably in a vocational or higher education institution Experience in a technical context desirable<br>Functional Duties:Teaching English language curriculum to SPSP trainees Working with other team members to prepare resources for the foundation program including, but not limited to, revision materials, test question banks, or other remedial resources Monitoring student progress and analyzing test results to address weak areas Conducting remedial and/or make-up lessons Substituting other faculty members in cases of absence Following and encouraging trainees to follow SPSP rules and regulations Preparing and implementing lesson plans and following prescribed pacing schedules for the curriculum Attending team meetings as required Excellent interpersonal communication skills Willing to help others and to meet staff and student needs and is ready to follow directions Initiative: Seeks to learn and recognize work procedures and policies and know how to locate information Reliability and independence Utilizes and collaborates with SPSP departments e.g. operations, support services, student affairs.

At Air Products, we reimagine what’s possible. By tapping into the motivation of our people and our collective experience, we create the ideas and innovations that drive us forward. When we come together – where every voice is heard and everyone knows they belong and matter – we create solutions that launch people into space, support lifesaving care in hospitals, and enable the construction of groundbreaking, world scale production facilities.<br><br><strong>Reimagine What’s Possible <br><br></strong>Principal Accountabilities:<br><br>Safety, Health &amp; Environment<br><br><ul><li>Maintain a safe &amp; stable environment. Demonstrate leadership with all Company &amp; Industry safe work processes to prevent all injuries. Ensure proper documentation is maintained for safety related activities. </li><li>Strictly adhere to all Personal Protective Equipment (PPE) requirements, Lockout-Tagout (LOTO) procedures, permit-to-work systems (Hot Work, Confined Space Entry), and safe work practices. </li><li>Participate in and understand Process Hazard Analyses (PHA). Monitor and maintain safety-critical equipment and interlocks. Ensure compliance with process safety, MOC’s, and OPHR requirements. </li><li>Be a certified first responder for plant emergencies, including firefighting, gas leaks, and emergency shutdowns (ESD). Operate firewater monitors and other emergency equipment. </li><li>Ensure all operations comply with environmental permits. Prevent and contain chemical spills. Maintain constant vigilance for hazards. </li><li>Ensure the safety of all operations personnel by utilizing the BHIG Basic Safety Practice program <br><br></li></ul>Technical &amp; Operations<br><br><ul><li>Operate the Steam Methane Reformer based hydrogen plant with CO2 Removal section &amp; CO2 compression, PSA with Tail Gas compression, Membrane Unit and related utilities as prescribed by the Work Instruction Procedures </li><li>Operate the pipeline network to supply Hydrogen, steam and CO2 to customers’ pipelines safely and efficiently. </li><li>Ensure BHIG standards, and global best practices for EH&amp;S, productivity, reliability, quality, and overall customer services are met. </li><li>Meet the customer’s requirements regarding safety, reliability, product quality, and flexibility regarding product supply. Maintain customer communications and relationships at the ‘field’ level, ensuring customer demand rates are satisfied while maximizing the efficiency and profitability of the facility. </li><li>Follow the Site Work Instruction Manuals for production &amp; supply of Product H2, CO2 &amp; Steam along with other operating and maintenance procedures and checklists to meet the customer’s satisfaction with safety, reliability, product quality, and flexibility of product supply while compliance with requirements. </li><li>Constantly monitor all process variables (flows, temperatures, pressures, levels, analytical values) by regular field rounds. Conduct detailed and timely field rounds to inspect all equipment using sight, sound, smell and by monitoring local gauges and indicators. Make local adjustments to valves, dampers, and controllers as required to maintain process parameters within defined limits. Collect routine process samples from designated points. </li><li>Execute the detailed start up sequence for the entire plant or individual units/loops form a cold condition, warm condition or hot stand by condition, ensuring a smooth &amp; safe transition to full load normal operations. Assist in the commissioning activities of the facility. Actively participate in plant startup and shutdown sequences as per detailed procedures. </li><li>Maintain constant communication with DCS Operator &amp; Shift Supervisor, providing instructions for equipment adjustments, isolations and rounds. </li><li>Liaise with the maintenance team to co-ordinate equipment preparation for maintenance (isolation, purging &amp; blinding) and safe taking equipment back in line. </li><li>Conduct detailed and accurate shift handovers with incoming operators, highlighting any abnormalities, ongoing work and special instruction. </li><li>Maintain accurate and timely logs of operating parameters, significant events and production data. Fully accountable to ensure his logs are accurate. </li><li>Identify the root cause of process deviations and equipment malfunction. Work with engineers to implement long-term solutions. </li><li>Suggest and participate in operational improvements and de-bottlenecking projects to enhance safety, reliability and profitability. </li><li>Ensure compliance with all CM, PM tasks &amp; Environmental Regulatory requirements. </li><li>Support and prepare for Shutdown Planning and Turnaround Planning. </li><li>Provide coaching and motivation with the new joiner’s field operators. </li><li>Provide operations support and participate in investigations and Root Cause Analysis to identify &amp; implement sustainable corrective actions. </li><li>Execute other duties as assigned by reporting managers in a timely and efficient manner. Execute operating directives from the Panel Operator to optimize plant performance. <br><br></li></ul><strong>Minimum Requirements And Qualifications<br><br></strong><ul><li>Bachelor’s degree in chemical, Mechanical, or Chemical Process Operations with 5 years’ experience preferred. An Associate Technical Degree (2-year certificate) will be considered based on years of experience and competence. </li><li>Experience in Field Operation, with minimum of 5 years in SMR based Hydrogen or Ammonia or Methanol or Syngas plant as Field Operator. </li><li>Strong understanding of SMR process, pressure vessels, heat exchangers, furnaces, and rotating equipment (especially compressors). Strong mechanical aptitude and practical troubleshooting skills. </li><li>Wide technical knowledge in operations, engineering, and maintenance activities </li><li>Ability to maintain high level of awareness and make sound decisions under pressure. Strong problem solving and diagnostic abilities. </li><li>Clear, concise and effective verbal and written communication. Proficiency in English speaking and writing. Able to communicate between operations and maintenance teams. </li><li>A strong commitment to employee involvement, team building and diversity. <br><br></li></ul>Founded in 1940, Air Products is a world-leading industrial gases company and has a proud history of innovation, operational excellence, with an unwavering commitment to safety and environmental stewardship. Working together, we are taking our passion and diverse backgrounds forward to reimagine what’s possible and generate a cleaner future for our customers, our communities, and the world.

Position Overview<br><br>We are seeking a friendly, organized, and dependable <strong>Customer Support Administrator</strong> to join our remote team. This entry-level position combines customer support with administrative coordination, data entry, account maintenance, request tracking, and document processing.<br><br>The ideal candidate communicates professionally, enjoys helping customers, pays close attention to detail, and is comfortable using computers, email, chat, spreadsheets, and online business systems.<br><br><strong>Previous professional experience is not required. Training and ongoing guidance will be provided.</strong> Recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first remote professional position are encouraged to apply.<br><br>Key Responsibilities<br><br>Customer Support<br><br><ul><li>Respond to routine customer questions and requests professionally.</li><li>Assist with account, order, product, and service inquiries.</li><li>Provide accurate information using approved company resources.</li><li>Explain standard procedures and next steps clearly.</li><li>Resolve routine concerns within established guidelines.</li><li>Follow up on pending customer requests when necessary.</li><li>Escalate complex or unresolved issues appropriately.</li><li>Maintain a positive and professional customer experience.<br><br></li></ul>Administrative Support<br><br><ul><li>Prepare and update spreadsheets, forms, lists, and trackers.</li><li>Process routine administrative requests.</li><li>Maintain contact lists, activity logs, and shared records.</li><li>Organize digital folders and internal resources.</li><li>Assist with shared inboxes when assigned.</li><li>Route documents and requests to appropriate departments.</li><li>Complete routine clerical and administrative assignments.<br><br></li></ul>Customer Records &amp; Data Entry<br><br><ul><li>Enter and update customer information in company systems.</li><li>Maintain accurate customer profiles and account records.</li><li>Document customer interactions and completed actions.</li><li>Review information for accuracy and completeness.</li><li>Process authorized account updates.</li><li>Identify missing, duplicate, outdated, or inconsistent information.</li><li>Make routine corrections when authorized.</li><li>Protect confidential customer information.<br><br></li></ul>Ticket &amp; Request Management<br><br><ul><li>Create and update customer support tickets.</li><li>Categorize incoming requests appropriately.</li><li>Maintain clear and accurate case notes.</li><li>Track open, pending, and completed requests.</li><li>Update ticket status as work progresses.</li><li>Monitor follow-up requirements and deadlines.</li><li>Escalate cases requiring specialized assistance.</li><li>Close completed requests according to established procedures.<br><br></li></ul>Account &amp; Document Administration<br><br><ul><li>Assist with routine account maintenance.</li><li>Verify information before processing authorized changes.</li><li>Upload, label, categorize, and organize digital documents.</li><li>Review forms for completeness.</li><li>Maintain electronic customer records.</li><li>Follow established file-naming and storage procedures.</li><li>Retrieve authorized documentation when requested.</li><li>Maintain basic processing and tracking logs.<br><br></li></ul>Quality &amp; Accuracy Support<br><br><ul><li>Review completed work for accuracy.</li><li>Compare information with approved source records.</li><li>Identify incomplete or inconsistent information.</li><li>Correct routine errors when authorized.</li><li>Report unresolved discrepancies.</li><li>Follow established quality-control and documentation procedures.<br><br></li></ul>Remote Team Collaboration<br><br><ul><li>Communicate professionally through email, chat, and virtual meetings.</li><li>Coordinate customer requests with other departments.</li><li>Provide updates on pending or unresolved cases.</li><li>Ask for clarification when instructions are incomplete.</li><li>Participate in virtual meetings, training, and coaching.</li><li>Maintain dependable communication during scheduled work hours.<br><br></li></ul><strong>Required Qualifications<br><br></strong><ul><li>High school diploma, GED, or equivalent.</li><li>Basic computer and typing proficiency.</li><li>Strong written and verbal communication skills.</li><li>Friendly, patient, and professional approach.</li><li>Strong attention to detail and accuracy.</li><li>Good organizational and time-management skills.</li><li>Basic problem-solving abilities.</li><li>Ability to follow written procedures and instructions.</li><li>Ability to manage multiple routine assignments.</li><li>Ability to work independently in a remote environment.</li><li>Willingness to learn new software and processes.</li><li>Dependable and professional work habits.</li><li>Ability to maintain confidentiality.</li><li>Reliable internet connection and suitable remote workspace.<br><br></li></ul><strong>Preferred Qualifications<br><br></strong>Previous professional experience is <strong>not required</strong>. Familiarity with any of the following may be helpful:<br><br><ul><li>Customer service or customer support.</li><li>Administrative or clerical support.</li><li>Email, chat, or phone communication.</li><li>CRM or ticket-management systems.</li><li>Microsoft Office or Google Workspace.</li><li>Data entry and customer records.</li><li>Account or order processing.</li><li>Digital document-management systems.</li><li>Remote collaboration tools.<br><br></li></ul>Experience gained through retail, hospitality, internships, volunteer work, academic projects, freelance assignments, or other customer-facing activities may also be relevant.<br><br>Skills &amp; Competencies<br><br><ul><li>Customer-focused communication.</li><li>Administrative organization.</li><li>Data entry and accuracy.</li><li>Account and records management.</li><li>Active listening and patience.</li><li>Attention to detail.</li><li>Problem solving.</li><li>Time management.</li><li>Dependability and professionalism.</li><li>Confidential information handling.<br><br></li></ul>What We Offer<br><br>Depending on employment status, location, and eligibility, benefits may include:<br><br><ul><li>Fully remote work environment.</li><li>Competitive entry-level compensation.</li><li>Paid onboarding and training.</li><li>Full-time and part-time opportunities.</li><li>Flexible scheduling for qualifying positions.</li><li>Paid time off and company holidays.</li><li>Health, dental, and vision benefits where applicable.</li><li>Professional development opportunities.</li><li>Ongoing coaching and feedback.</li><li>Career advancement opportunities.</li><li>Company-provided equipment where applicable.</li><li>Supportive remote team environment.<br><br></li></ul>Ideal Candidate<br><br>You may be a strong fit if you enjoy assisting customers while keeping accounts, records, documents, and administrative tasks organized. You are friendly, dependable, detail-oriented, comfortable learning new systems, and capable of working independently.<br><br>This position can provide a foundation for a career in <strong>customer support, customer operations, account administration, client services, or administrative support</strong>.<br><br>Application Process<br><br>Interested candidates should submit an updated resume and complete the required application information.<br><br>Qualified applicants may be invited to a virtual interview and brief skills assessment covering customer support scenarios, written communication, data accuracy, typing, organization, or attention to detail.<br><br>Selected candidates will receive additional information regarding onboarding, training, scheduling, equipment requirements, and anticipated start date.<br><br>Equal Opportunity Statement<br><br>We are committed to providing equal employment opportunities and maintaining a respectful and inclusive workplace. Qualified applicants will be considered based on their skills, qualifications, and ability to perform the responsibilities of the position without discrimination based on characteristics protected by applicable law.

We are seeking a Programmer to work with the Pipelines, Distributions, & Terminals (PD&T) Admin Area to develop, implement, and maintain computer-based programs, systems, and procedures. The successful candidate will utilize their skills in programming, and software coding techniques to create, revise, and enhance business systems application programs.<br>Responsibilities Design, code, test, and debug new programs or modify existing applications to meet operational and user needs. Integrate AI/ML models and trending technologies into backend/frontend systems for production deployment. Develop system logic, flowcharts, and comprehensive documentation, including user manuals and technical guides. Create test data and simulate procedures to validate code functionality across different languages and environments. Perform other related technical duties as assigned by the supervisor to support system stability and improvements.<br>Qualifications At least 3-5 years of experience in programming, software development, and system analysis is preferred. Strong knowledge of programming languages, including ASP. Net, C#, Python, and others. Experience with database servers, SQL language, and handling large datasets. Experience in software engineering and algorithm structures. Ability to read, analyze, & debug programming codes in the above-mentioned languages, including ML libraries. Experience with backend/frontend skills, cloud services, API integration, and integrating AI/ML models into production environments. Experience in integrating codes, as well as running and compiling integrated scripts from different languages and models.

<strong>Job Description<br><br></strong>Wood is currently looking for Senior Planner/Scheduler (PMC) located in various remote project sites across Saudi Arabia.<br><br><strong>Responsibilities<br><br></strong><strong>What we can offer <br><br></strong><ul><li>Medical Insurance - Ensures specialist care is available to you and eligible family members residing in country. Pre-existing medical conditions are covered. No limit on number of children covered under the policy however age and coverage limits apply in line with KSA CCHI rules. Option to select higher medical cover payable at employees own expense.</li><li>Employee Assistance Programme - Allows you to feel comfortable knowing that you or your immediate family members can confidentially discuss any work or personal issues that are an inevitable part of life. The program helps support your mental, physical, social &amp; financial well-being.</li><li>GOSI (Social Insurance) - Payable to KSA employees, social insurance contributions are paid by the company in line with Government legislation to cover occupational hazards.</li><li>End of Service Gratuity - In line with KSA Labour Law, all employees are eligible for an End of Service benefit.</li><li>Examination Leave - Upon company approval to enroll in an education institute or to continue within such institution, employees have the right to fully paid leave to sit for an examination of an unrepeated year. Leave duration is based on the days of actual examination and must be applied for no less than fifteen days prior exam</li><li>Professional Memberships - One professional membership, registration, subscription, certification and/or license cost per annum for all active Wood employees. The membership must be relevant to the role you are currently employed in or be part of a development plan. Reimbursement should be claimed via the expenses procedure system, with supporting evidence.</li><li>Inspire Awards - Our annual awards programme is all about recognising and celebrating our inspirational colleagues – those designing the future, upholding our values and playing a pivotal role in delivering our strategy. Employees can recognise those who inspire them and make their day by nominating them for their hard work, innovation and tenacity.</li><li>Long Service Award - Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ service of our employees at 5 year service milestones.</li><li>Career Development Champions - Prioritizes structured growth through goal setting and resource utilization. Employees use tools for planning and feedback, with managers actively coaching and mentoring to support advancement. Continuous learning and development are emphasized to help employees achieve their career goals effectively.<br><br></li></ul><strong>Responsibilities<br><br></strong><ul><li>Responsible for the development schedule to indicate specific milestones agreed upon in the Contract</li><li>Responsible for the development and delivery of the resource loaded, robust baseline project schedules</li><li>Produce of all project plans and associated documents (“S” curves, Histograms, tabulated man hour / progress data)</li><li>Prepare the required weekly and monthly progress reports for the project</li><li>Provide analysis of the progress and schedule performance including productivity and critical path</li><li>Provide the Project Team with the relevant planning and reporting information</li><li>Ensure that all services and deliverables conform to Company, Client and Protect QA Plan, policies requirements and standards</li><li>Periodically updating schedules to include scope changes, latest progress and delivery information</li><li>Assisting with development of change notifications by highlighting impact on schedule and assist with related tracking and re-baselining effort</li><li>Obtaining deliverables and drawing lists and updates from disciplines and distribute compiled reports</li><li>Ensure that, at all times, the project team are fully aware of The Project targets</li><li>Provide forecast for recovery to the plan where required</li><li>Promote good working relationship within the Project Controls Teams and other project departments and client representatives</li><li>Ensure all planning work is carried out in compliance with Corporate and Project specific procedure<br><br></li></ul><strong>Qualifications<br><br></strong><strong>What makes you remarkable? <br><br></strong>At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. If you don’t meet every requirement listed, but believe you have relevant experience, knowledge, or transferable skills, we encourage you to apply.<br><br>Some roles may include mandatory qualifications or legislative requirements that cannot be adjusted. Where this applies, these criteria will be clearly highlighted. For all other aspects of the role, we are open to considering a wide range of backgrounds and experiences.<br><br>It will take all of us working together to deliver solutions to the world’s most critical challenges<br><br><strong>Expected<br><br></strong><ul><li>Degree in Engineering is a must</li><li>Incumbents will typically have a minimum 10 year relevant scheduling experience. </li><li>Experienced user of Primavera P6</li><li>Knowledge of ARAMCO standards and procedures</li><li>Practical applied experience in planning and scheduling</li><li>Understands and applies planning theory, process, and best practices</li><li>Capable of the development and maintaining of performance targets</li><li>Expertise on project controls and planning tools</li><li>Knowledge of spreadsheets and databases</li><li>Team player with a willingness to share ideas with multi-disciplinary team members</li><li>Able to communicate with all levels up to top management</li><li>Good interpersonal, written and oral communication skills</li><li>Good numerical, analytical and literacy skills with a strong attention to detail</li><li>Possess good planning and organizational skills and be accustomed to meeting tight deadlines<br><br></li></ul><strong>About Us<br><br></strong>Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy &amp; Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br><br><strong>Diversity Statement <br><br></strong>We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.

Position Overview<br><br>We are seeking a friendly, organized, and detail-oriented <strong>Customer Support &amp; Administrative Specialist</strong> to join our remote team.<br><br>This entry-level role combines customer support with day-to-day administrative responsibilities, including customer account maintenance, data entry, request and ticket management, document processing, and record keeping.<br><br>The ideal candidate communicates clearly, enjoys helping customers, works accurately, and is comfortable using email, chat, spreadsheets, and online business systems.<br><br><strong>Previous professional experience is not required.</strong> Training and ongoing guidance will be provided. Recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first professional remote position are encouraged to apply.<br><br>Key Responsibilities<br><br>Customer Support<br><br><ul><li>Respond to customer questions and service requests in a professional and timely manner.</li><li>Assist with routine account, order, product, and service inquiries.</li><li>Provide accurate information using approved company resources and procedures.</li><li>Guide customers through standard processes and appropriate next steps.</li><li>Resolve routine concerns and escalate complex or unresolved issues when necessary.</li><li>Follow up on pending customer requests and maintain a positive customer experience.<br><br></li></ul>Administrative Support<br><br><ul><li>Prepare and maintain spreadsheets, forms, lists, trackers, and other administrative records.</li><li>Process routine administrative requests and assignments.</li><li>Maintain internal logs, contact lists, shared records, and digital folders.</li><li>Assist with shared inbox management when assigned.</li><li>Route documents, requests, and information to the appropriate teams or departments.</li><li>Support general clerical and operational activities as required.<br><br></li></ul>Customer Records &amp; Data Entry<br><br><ul><li>Enter, review, and update customer information in company systems.</li><li>Maintain accurate customer profiles, account information, and service records.</li><li>Document customer interactions, requests, and completed actions.</li><li>Review records for accuracy, completeness, and consistency.</li><li>Identify and correct missing, duplicate, outdated, or inaccurate information when authorized.</li><li>Handle customer and company information confidentially and securely.<br><br></li></ul>Ticket &amp; Request Management<br><br><ul><li>Create, categorize, and update customer support tickets.</li><li>Maintain clear and accurate case notes.</li><li>Track open, pending, and completed requests.</li><li>Monitor deadlines, follow-up requirements, and service status.</li><li>Escalate cases requiring specialized assistance.</li><li>Close completed requests according to established procedures.<br><br></li></ul>Account &amp; Document Support<br><br><ul><li>Assist with routine customer account maintenance and authorized updates.</li><li>Verify customer information before processing changes.</li><li>Upload, label, categorize, organize, and retrieve digital documents.</li><li>Review routine forms and documentation for completeness.</li><li>Maintain electronic customer records and processing logs.</li><li>Follow established file-naming, storage, and document-management procedures.<br><br></li></ul>Quality &amp; Accuracy<br><br><ul><li>Review completed work for accuracy and completeness.</li><li>Compare submitted information against approved source records.</li><li>Identify incomplete, inconsistent, or potentially incorrect information.</li><li>Correct routine errors when authorized and report unresolved discrepancies.</li><li>Follow established quality-control procedures and help maintain accurate records.<br><br></li></ul>Remote Team Collaboration<br><br><ul><li>Communicate professionally through email, chat, and virtual meetings.</li><li>Coordinate customer requests and administrative tasks with other departments.</li><li>Provide timely updates on pending or unresolved cases.</li><li>Request clarification when instructions or information are incomplete.</li><li>Participate in virtual meetings, training, coaching, and team activities.</li><li>Remain responsive and dependable during scheduled working hours.<br><br></li></ul><strong>Required Qualifications<br><br></strong><ul><li>High school diploma, GED, or equivalent.</li><li>Basic computer and typing proficiency.</li><li>Strong written and verbal communication skills.</li><li>Friendly, patient, and professional approach to customer interactions.</li><li>Strong attention to detail and accuracy.</li><li>Good organizational and time-management skills.</li><li>Basic problem-solving abilities.</li><li>Ability to follow established procedures and instructions.</li><li>Ability to manage multiple routine tasks and requests.</li><li>Ability to work independently and responsibly in a remote environment.</li><li>Willingness and ability to learn new software, systems, and processes.</li><li>Dependable and professional work habits.</li><li>Ability to handle confidential information appropriately.</li><li>Reliable internet connection and a suitable remote workspace.<br><br></li></ul><strong>Preferred Qualifications<br><br></strong>Previous professional experience is <strong>not required</strong>. However, familiarity with any of the following would be beneficial:<br><br><ul><li>Customer service or customer support.</li><li>Administrative or clerical support.</li><li>Email, chat, or telephone-based communication.</li><li>CRM or ticket-management systems.</li><li>Microsoft Office or Google Workspace.</li><li>Data entry and customer record management.</li><li>Account, order, or request processing.</li><li>Digital document-management systems.</li><li>Remote collaboration and communication tools.<br><br></li></ul>Relevant experience may also come from retail, hospitality, internships, volunteer work, academic projects, freelance assignments, or other customer-facing activities.<br><br>Skills &amp; Competencies<br><br><strong>Successful Candidates Will Demonstrate<br><br></strong><ul><li>Customer-focused communication.</li><li>Strong administrative and organizational skills.</li><li>Accurate and efficient data entry.</li><li>Customer account and records management.</li><li>Active listening and patience.</li><li>Practical problem-solving skills.</li><li>Strong attention to detail.</li><li>Effective time management.</li><li>Dependability and professionalism.</li><li>Responsible handling of confidential information.<br><br></li></ul>What We Offer<br><br>Depending on employment status, location, and eligibility, benefits may include:<br><br><ul><li>Fully remote working environment.</li><li>Competitive entry-level compensation.</li><li>Paid onboarding and training.</li><li>Full-time or part-time opportunities, where available.</li><li>Flexible scheduling for qualifying positions.</li><li>Paid time off and company holidays.</li><li>Health, dental, and vision benefits where applicable.</li><li>Professional development and learning opportunities.</li><li>Ongoing coaching and performance feedback.</li><li>Career development and advancement opportunities.</li><li>Company-provided equipment where applicable.</li><li>A supportive and collaborative remote team environment.<br><br></li></ul>Ideal Candidate<br><br>You may be a strong fit for this position if you enjoy helping customers while also working with administrative tasks, customer records, account information, documents, and service requests.<br><br>You are organized, dependable, patient, detail-oriented, and comfortable learning new systems and processes. You take pride in accurate work and communicate professionally with both customers and colleagues.<br><br>This role provides an excellent foundation for developing a career in <strong>customer support, customer operations, account administration, client services, or administrative support</strong>.<br><br>Application Process<br><br>Interested candidates should submit an updated resume and complete all required application information.<br><br>Qualified applicants may be invited to participate in a virtual interview and a brief skills assessment. The assessment may cover areas such as customer support scenarios, written communication, data accuracy, typing, organization, and attention to detail.<br><br>Selected candidates will receive additional information regarding onboarding, training, work schedules, equipment requirements, and the anticipated start date.<br><br>Equal Opportunity Statement<br><br>We are committed to providing equal employment opportunities and maintaining a respectful, inclusive workplace.<br><br>Qualified applicants will be considered based on their skills, qualifications, and ability to perform the responsibilities of the position, without discrimination based on characteristics protected by applicable law.

Title<br><br>Lifting Engineer<br><br>KBR Sustainable Technology Solutions (STS) provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design capabilities, and smart solutions to optimize planned and operating assets.<br><br>KBR is looking for - Equipment Operator, Heavy<br><br>Responsibilities<br><br>Lifting Plans & Method Statements Develop detailed lifting plans for cranes, hoists, winches, or specialized lifting gear. Choose suitable lifting equipment (slings, shackles, spreader beams, cranes) based on load, geometry, and environment. Coordinate and manage contractors’ heavy equipment Oversee rigging crews during complex or critical lifts. Lead toolbox talks and lifting safety briefings. Proactive Safety aptitude and behavior Ensure that personnel have the skills, training and all needed resources, equipment’s and tools to conduct routine maintenance activities in safe and effectively manner, according to the contract terms and conditions.<br><br>Qualifications<br><br>Minimum 5 years’ experience in Oil & Gas maintenance – Diploma Minimum 3 years’ experience in Oil & Gas maintenance – Degree. Must have 3rd party certified lifting and rigging qualification Strong technical understanding of maintenance management of Oil & Gas Facilities Well organized and proactive with excellent communication skills Proven leadership skills with large organizations Maturity of judgment under pressure and ability to resolve problems Strategic management skills An ability to achieve business results working in a multi-cultural environment Flexibility to travel internationally and live in KSA<br><br>Belong. Connect. Grow. with KBR!<br><br>R2123508

Key Responsibilities Lead and supervise the purchasing team and ensure efficient execution of daily procurement activities in line with business requirements. Develop and execute purchasing strategies to secure materials, spare parts, and services at the best possible cost, quality, and delivery terms. Identify, evaluate, and develop suppliers while maintaining a reliable and competitive supplier base that meets manufacturing requirements. Lead commercial negotiations with suppliers to achieve competitive pricing, favorable payment terms, and optimized delivery conditions. Manage the full purchase order cycle, ensuring accuracy, timely approvals, delivery follow-up, and resolution of procurement issues. Coordinate closely with Production, Planning, Warehouse, Quality, and Finance to ensure uninterrupted material availability and avoid production delays. Monitor inventory and procurement requirements, anticipating material shortages and implementing proactive purchasing plans to support production continuity. Establish and monitor supplier performance, including cost, quality, lead time, delivery reliability, and compliance with agreed terms. Drive cost-reduction and process-improvement initiatives, including supplier consolidation, alternative sourcing, and improved procurement practices. Prepare and analyze procurement reports and KPIs, providing management with actionable insights on purchasing performance, costs, supplier performance, and procurement risks.<br>Qualifications & Experience Bachelor’s degree or Diploma in Supply Chain Management, Procurement, Business Administration, or a related field. Minimum 7 years of relevant experience in purchasing/procurement, including at least 2 years in a supervisory role within manufacturing industry. Strong negotiation, communication, and supplier management skills. Strong knowledge of purchasing procedures, procurement practices, and inventory management.