وظائف مخطط استراتيجي - جدة السعودية

Job Scope:The Country Hotel Manager serves as the strategic business leader for a portfolio of hotels and hospitality properties within the assigned country, working closely with the VP, Regional General Manager (RGM), and other senior leaders. The role is responsible for the overall operational, financial, guest experience, compliance, and people performance of a cluster of hotels, ensuring alignment with company objectives, brand standards, and profitability targets. Job Responsibilities:Pre-Opening Supports pre-opening, refurbishment, conversion, and delisting activities in collaboration with Country Leadership, Regional Leadership, and HQ Operations teams. Key Responsibilities Support collaboration across all departments and stakeholders to ensure pre-opening, refurbishment, or delisting projects are completed within approved timelines. Support Commercial, E-Commerce, and Revenue Management teams in developing business readiness plans for new hotel openings. Review and manage Pre-Opening Critical Paths, ensuring operational milestones are achieved. Coordinate operational readiness activities including recruitment, training, licensing, procurement, systems implementation, and hotel handover processes. Communicate project priorities, risks, opportunities, and implementation challenges to leadership teams. Participate in site inspections, operational reviews, and readiness assessments prior to hotel openings or relaunches. Support development and implementation of opening budgets, staffing plans, and operational frameworks. Project Management & Strategic Initiatives Support cross-functional collaboration to ensure successful execution of strategic projects. Key Responsibilities Work with Project Teams and Project Managers to track project progress and timelines. Execute approved project plans relating to operational, commercial, financial, and guest experience enhancements. Develop and maintain project action plans, opening checklists, and implementation schedules. Coordinate internal and external resources to ensure timely delivery of assigned initiatives. Monitor project milestones and communicate updates to Country, Regional, and Executive Leadership teams. Identify operational, financial, or compliance risks and escalate where necessary. Coordinate with vendors and suppliers to support successful implementation of projects. Ensure company standards are integrated across Operations, Marketing, Branding, IT, F&B, HR, and Finance workstreams. Conduct post-implementation reviews and lessons-learned exercises to drive continuous improvement. Issue visitation and operational review reports with agreed action plans and follow-up timelines. Champion continuous improvement initiatives focused on guest satisfaction, profitability, productivity, and quality standards. Finance Supports financial performance and profitability in partnership with Country and Regional Finance teams. Key Responsibilities Assist in the development of meaningful and achievable annual budgets, forecasts, and long-term business plans. Monitor hotel profitability, revenue performance, and operational costs to ensure business objectives are achieved. Oversee operational budgets and identify opportunities to improve efficiency and profitability. Conduct monthly forecasting exercises covering revenue, expenses, labor costs, and productivity. Conduct monthly P&L review meetings and implement corrective action plans as required. Review financial performance, identify variances, and execute plans to improve results. Support capital expenditure planning, refurbishment initiatives, and asset enhancement projects. Ensure financial controls and company policies are consistently followed across all properties. Provide timely financial forecasts, operational updates, and performance analysis to Regional Leadership. Revenue Management Support Supports Commercial, Marketing, E-Commerce, and Revenue Management teams in achieving revenue and profitability objectives. Key Responsibilities Work closely with Commercial, Marketing, E-Commerce, and Revenue Management teams to support overall revenue objectives for the hotels. Provide operational insights, market intelligence, and local business trends to support revenue strategy development. Participate in revenue review meetings and contribute inputs on demand drivers, business mix, and operational opportunities. Support annual budget preparation and forecasting processes by providing operational assumptions and market intelligence. Monitor hotel occupancy, ADR, Rev PAR, and overall hotel performance against established targets. Support implementation of promotional campaigns, pricing initiatives, and commercial programs developed by Revenue Management and Commercial teams. Ensure operational teams are aligned with demand forecasts, occupancy levels, and business expectations. Support optimization of ancillary revenues including F&B outlets, meeting spaces, airport services, and other guest services. Work collaboratively with Revenue Management teams during pre-opening periods to ensure systems, inventory, and operational readiness requirements are fulfilled. Provide operational feedback on guest demand patterns, competitor activities, and market developments affecting hotel performance. Promote commercial awareness and revenue accountability across operational departments. Operations Champions operational excellence across all hotels within the country. Key Responsibilities Plan, direct, and coordinate the service delivery of all hotel departments to meet and exceed guest expectations. Drive initiatives that improve service delivery, efficiency, and operational consistency. Set and monitor KPIs for all hotel departments. Respond to internal audits and implement corrective actions to ensure continual improvement. Manage and develop Heads of Departments and supervisory teams to support performance and succession planning. Monitor and control departmental costs and productivity levels. Provide effective leadership to ensure hotel targets are achieved or exceeded. Oversee F&B outlets and ensure food and beverage quality standards are maintained. Conduct regular operational reviews, briefings, and management meetings. Foster a performance-driven culture focused on quality, accountability, and continuous improvement. Lead recruitment, talent development, mentoring, and succession planning initiatives. Participate in corporate and regional best practice sharing initiatives. Manage performance reviews for departmental leaders. Ensure compliance with all PPG and Aerotel brand standards and operating procedures. Promote sustainability, corporate responsibility, and environmental initiatives across the hotels. Guest Experience Drive guest satisfaction and service excellence across all hotels. Seek, review, and respond to guest feedback to improve service performance. Monitor online reputation scores, guest review platforms, and social media feedback. Ensure guest complaints and service recovery cases are effectively managed and resolved. Implement initiatives that enhance the overall guest journey and guest loyalty. Ensure consistent execution of brand service standards throughout all hotels. Compliance, Safety & Risk Management Ensure compliance with all company policies, brand standards, and local regulatory requirements. Ensure all hotel licenses, permits, certifications, and statutory requirements remain valid and compliant. Maintain ownership of hotel operational manuals, SOPs, compliance programs, and training requirements. Ensure health, safety, security, food safety, and risk management standards are maintained. Conduct regular reviews of operational compliance and implement corrective actions where necessary. Ensure emergency preparedness, crisis management, and business continuity plans are maintained and tested. Promote a strong culture of safety, compliance, and operational discipline across all properties. Leadership & Talent Development Provide leadership, guidance, and coaching to hotel management teams. Drive employee engagement, retention, and succession planning programs. Promote collaboration and teamwork across all departments and hotels. Lead communication meetings and ensure company objectives are effectively cascaded to all levels. Keep abreast of industry trends, best practices, and emerging hospitality innovations. Qualifications & Experience Minimum of 5 years in a leadership role within a four- or five-star hotel, including experience in area/cluster or regional management. Strong background in Rooms Division; experience in Hotel Sales or Revenue Management is a plus. Prior experience with an international hotel chain or hospitality group is advantageous. Demonstrated adaptability in fast-paced, dynamic environments with shifting market conditions. Strong analytical and numerical skills effectively. Excellent stakeholder-management skills. Good knowledge of Saudi Arabian hospitality regulations, labour requirements and local market conditions. Fluent in written and spoken English; proficiency in local languages is an asset. Excellent leadership, planning, organizational, and time management skills. Demonstrated experience managing multi-property operations. Strong financial acumen with experience in budgeting, forecasting, P&L management, cost control, productivity management, and profitability improvement. Experience leading pre-opening, refurbishment, renovation, conversion, or hotel transition projects. Good understanding of revenue drivers including occupancy, ADR, Rev PAR, forecasting, distribution channels, and commercial performance metrics. Experience managing compliance, licensing, health & safety, security, risk management, and audit requirements within hotel operations. Proficient in hotel property management systems (PMS) and Microsoft Office applications. Ability to travel regularly within the country to support hotel operations, projects, audits, and leadership engagement activities.

Commercial Office Development supports the planning and execution of Qiddiya's office development portfolio by providing market insights, commercial analysis, and development recommendations. The role works closely with cross-functional teams to help ensure office products, development plans, and investment decisions are aligned with market demand and business objectives.<br><br>The position combines market research, business analysis, stakeholder coordination, and project support to contribute to the successful delivery of commercially viable office developments.<br><br>Key Responsibilities<br><br>Support the development and implementation of office portfolio, asset, and product strategies aligned with market demand and business objectives Conduct market research, benchmarking, competitor reviews, and occupier demand analysis to support development decisions Assist in preparing business cases, commercial assessments, strategic recommendations, and management presentations Analyze office market trends, opportunities, and risks, and provide recommendations to support decision-making Support the definition of office products, tenant positioning, and customer value propositions Assist in identifying target occupiers, strategic partners, and key demand drivers within the office sector Collaborate with Development, Design, Delivery, Leasing, and Operations teams to help optimize project outcomes Support project phasing, prioritization, and commercial evaluation activities across the office portfolio Coordinate and manage inputs from external consultants and advisors to ensure timely delivery of studies and recommendations Prepare reports, presentations, and commercial analyses for internal and external stakeholders Support stakeholder engagement activities and contribute to effective cross-functional collaboration<br><br>Requirements<br><br>Bachelor's degree in Real Estate, Business, Economics, Urban Planning, Engineering, or a related field 5-7 years of experience in real estate development, management consulting, commercial strategy, investment analysis, or a related field Strong understanding of office real estate markets, occupier requirements, development economics, and commercial feasibility Experience conducting market analysis, business planning, and commercial assessments Ability to interpret market data and translate insights into practical recommendations Strong analytical, presentation, communication, and stakeholder management skills Experience working with multiple stakeholders and managing consultant outputs in a fast-paced development environment Proficiency in financial analysis, Excel, Power Point, and business case preparation

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Leverage your abilities and join the dynamic team of a leading FMCG Distribution company in the Kingdom of Saudi Arabia. We are looking for a results-driven Key Account Manager to be responsible for managing and growing strategic customer accounts within the FMCG, food distribution, retail, wholesale, and modern trade channels. The role focuses on building strong relationships with key clients, achieving sales targets, increasing product visibility, ensuring effective account planning, and driving revenue growth in line with company objectives.</p><p>Key Accountabilities:</p><ul><li>Manage and develop assigned key accounts, ensuring strong business relationships and long-term customer satisfaction.</li><li>Achieve monthly, quarterly, and annual sales targets across assigned accounts.</li><li>Prepare and execute account plans to increase sales volume, revenue, profitability, and market share.</li><li>Negotiate annual agreements, commercial terms, promotional plans, pricing, listings, and visibility opportunities with key customers.</li><li>Monitor customer performance, sales trends, stock levels, and product availability to ensure continuous business growth.</li><li>Coordinate with internal teams, including sales operations, supply chain, finance, marketing, and merchandising, to ensure smooth execution of customer plans.</li><li>Identify new business opportunities within existing accounts and recommend initiatives to maximize account potential.</li><li>Ensure proper implementation of trade promotions, in-store activations, displays, and agreed commercial activities.</li><li>Track competitor activities, market trends, customer needs, and channel developments, and share insights with management.</li><li>Follow up on customer payments, credit limits, claims, and account reconciliations in coordination with the finance team.</li><li>Prepare regular sales reports, forecasts, account reviews, and performance updates for management.</li><li>Ensure compliance with company policies, pricing guidelines, contracts, and customer agreements.</li><li>Maintain accurate customer records, visit plans, sales activities, and account information through the company s reporting systems.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Business Administration, Sales, Marketing, or a related field.</li><li>Minimum of 6-8 years of sales or key account management experience, preferably within FMCG, food distribution, beverages, retail, or consumer goods.</li><li>Strong experience dealing with modern trade, wholesale, supermarkets, hypermarkets, or major retail accounts.</li><li>Proven track record of achieving sales targets and managing strategic accounts.</li><li>Strong negotiation, communication, and relationship management skills.</li><li>Good understanding of sales planning, account management, trade promotions, pricing, and customer development.</li><li>Ability to analyze sales data, identify opportunities, and prepare business reports.</li><li>Strong coordination skills with internal departments and external customers.</li><li>Excellent knowledge of the Saudi market, especially the Jeddah and Western Region market.</li></ul><p></p></section>