وظائف كول سنتر في السعودية

<h3 >About the Opportunity</h3> <p >Makkah Medical Center Hospital, located in Mecca, Makkah, Saudi Arabia, is expanding its medical services and is seeking a dedicated <strong >Internal Medicine Consultant</strong>. This full-time position is for a medical professional with 5-10 years of experience who is committed to delivering high standards of patient care.</p> <h3 >The Role of Internal Medicine Consultant</h3> <p >The Internal Medicine Consultant will play a crucial role in patient management across various settings, from outpatient clinics to inpatient wards. This position involves managing complex cases, collaborating with other specialties, and contributing to the professional development of junior medical staff within a quality-focused environment.</p> <h3 >Core Responsibilities</h3> <ul > <li >Assess, diagnose, and manage patients in both outpatient clinics and inpatient wards.</li> <li >Manage complex and critical cases, coordinating effectively with other medical specialties.</li> <li >Supervise residents and registrars, actively contributing to teaching programs.</li> <li >Ensure compliance with approved quality and patient safety standards, including CBAHI and JCI guidelines.</li> </ul> <h3 >Required Qualifications and Experience</h3> <ul > <li >MBBS / MD from a recognized medical school.</li> <li >Valid Consultant – Internal Medicine classification and registration from the Saudi Commission for Health Specialties (SCFHS).</li> <li >Board certification (Saudi, Arab, American, Canadian, or British) or an equivalent recognized qualification.</li> <li >Solid experience of 5-10 years in managing inpatient, outpatient, and emergency internal medicine cases.</li> <li >Valid BLS (Basic Life Support) and ACLS (Advanced Cardiovascular Life Support) certification.</li> <li >Proven ability to independently manage multi-morbid and critically ill patients.</li> <li >Experience in supervising and teaching residents and junior medical staff.</li> <li >Familiarity with accreditation and quality standards (CBAHI / JCI) and infection control protocols.</li> <li >Eligibility to work in Saudi Arabia (transferable iqama for non-Saudi applicants).</li> </ul> <h3 >Essential Skills and Attributes</h3> <ul > <li >Competent use of electronic medical record (EMR) systems and accurate clinical documentation.</li> <li >Strong communication skills for effective patient interaction and team collaboration.</li> <li >Ability to work effectively within a multidisciplinary healthcare team.</li> </ul> <h3 >Work Setting</h3> <p >This full-time position is based at Makkah Medical Center Hospital in Mecca, Makkah, Saudi Arabia, offering a professional environment focused on patient care and medical excellence.</p>

<h3 >About King Faisal Specialist Hospital &amp; Research Center</h3> <p >King Faisal Specialist Hospital &amp; Research Center (KFSH) is a leading institution in Riyadh, dedicated to advancing medical science and patient care. We are seeking a skilled and committed professional to join our research team in a full-time capacity.</p> <h3 >The Role: Research Technician Group Leader</h3> <p >The Research Technician Group Leader will perform essential technical and managerial laboratory duties, conduct basic data analysis, and support a research project as an integral part of a scientific team. This role also involves training students and trainees in fundamental laboratory techniques.</p> <h3 >Key Responsibilities</h3> <ul > <li >Conduct tests and experiments, and collect data to support research activities.</li> <li >Execute routine tasks accurately, adhering to strict methodologies and established protocols.</li> <li >Perform data analysis using specified software programs.</li> <li >Operate and maintain laboratory instruments.</li> <li >Maintain comprehensive experimental data and laboratory reports/procedures.</li> <li >Order and maintain sufficient laboratory supplies and materials, ensuring general tidiness and cleanliness of the laboratory.</li> <li >Train students and trainees in basic laboratory techniques.</li> <li >Adhere to all laboratory safety rules and regulations.</li> <li >Comply with all hospital-related policies and procedures.</li> <li >Participate in self and others’ education, training, and development, as applicable.</li> <li >Perform other related duties as assigned.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >A <strong >Bachelor of Science (BSc) Degree</strong> or an <strong >Associate Degree</strong> is required.</li> <li >A minimum of <strong >two (2) years</strong> of relevant experience with a Bachelor of Science (BSc) Degree, or <strong >four (4) years</strong> of relevant experience with an Associate Degree.</li> </ul> <h3 >Required Skills and Knowledge</h3> <ul > <li >Demonstrated excellent technical, managerial, communication, and computer skills and accomplishments. These will be assessed by the immediate supervisor using the Scientific Scoring Form.</li> <li >Proven working knowledge in safety measures, including biological, radiological, and/or chemical safety. Proof is required in the form of certificates. If certificates are not available, a letter from the immediate supervisor stating the candidate's working knowledge in the relevant field is acceptable.</li> </ul> <h3 >Employment Details</h3> <p >This is a full-time position located in Riyadh. The salary for this role will be discussed during the interview process.</p>

<p>Position Summary Seeking an experienced Technical Infrastructure Specialist Manager to lead and manage enterprise IT infrastructure operations across Data Center, Servers, Networks, Linux Platforms, Deskside Support, Security Operations Center (SOC), and Network Operations Center (NOC), Endpoint. The role requires a strong leader with extensive technical expertise, operational excellence, stakeholder management skills, and a forward-thinking approach toward AI and Agentic AI adoption in IT operations. The ideal candidate will be responsible for ensuring high availability, service reliability, SLA compliance, cybersecurity posture, and continuous improvement of infrastructure services while driving automation and AI-enabled operational efficiencies.</p><p><strong>Desired Candidate Profile</strong></p><h2>Required Skills &amp; Experience</h2><ul><li>18-20 years of experience in IT Infrastructure Operations, Service Delivery, and Infrastructure Management.</li><li>Should have handled atleast 25+ team members in multiple technologies, helpdesk, server, network, cloud etc.</li><li>Should have strong experience in ITIL and ISO processes .</li><li>Should have core technical expertise in at least 2 technologies .</li><li>Should understand and worked on concept of Automation and AI .</li><li>Should understand Risk and compliance management .</li><li>Experience in Service Improvement Plan .</li><li>Preferably from IT service company such as Wipro, Cognizant, LTI, etc.</li><li>Must be from KSA Region.</li><li>Good communication skills.</li></ul><h2>Key Responsibilities</h2><ul><li>Infrastructure Delivery Management Lead end-to-end operations of: Data Center Infrastructure Server &amp; Virtualization Platforms Network Infrastructure (LAN, WAN, Wi-Fi, SD-WAN) Linux &amp; Unix Platforms Deskside Support Services SOC and NOC Storage and Backup Service Delivery &amp; SLA Management Ensure availability and operational readiness of enterprise infrastructure. Drive proactive monitoring, incident management, problem management, and root cause analysis. Maintain system uptime, performance, capacity, and reliability. Establish and maintain service levels aligned with business requirements. Monitor and achieve SLA, OLA, KPI, and uptime targets. Lead major incident management and service restoration activities. Develop operational dashboards and executive reports on service performance. Ensure adherence to ITIL best practices and service management processes. Share</li></ul>

<h3 >About the Role</h3> <p >iSolution is seeking a <strong >Cloud Security Engineer (L2)</strong> to join its Managed Services team. This part-time position is based in <strong >Jeddah, Makkah, Saudi Arabia</strong>. The successful candidate will be responsible for leading security operations within enterprise Google Cloud environments, focusing on securing customer workloads and enhancing their overall security posture.</p> <h3 >Role Overview</h3> <p >The Cloud Security Engineer will play a critical role in managing and improving the security landscape for iSolution’s clients. This involves proactive security measures, incident response, and continuous optimization of cloud security controls. The role requires a professional with a strong understanding of Google Cloud security services and operations.</p> <h3 >Key Responsibilities</h3> <ul > <li >Monitor and investigate security events across various customer environments.</li> <li >Operate and administer Google SecOps (Chronicle) effectively.</li> <li >Manage Google Security Command Center (SCC) configurations and alerts.</li> <li >Perform threat hunting activities and lead incident response efforts.</li> <li >Conduct vulnerability assessments and comprehensive security reviews.</li> <li >Implement cloud security best practices and hardening recommendations.</li> <li >Review Identity and Access Management (IAM) policies and other security controls.</li> <li >Configure Cloud Armor, Cloud Audit Logs, Secret Manager, Cloud KMS, and Organization Policies.</li> <li >Produce detailed security reports and provide actionable recommendations.</li> <li >Support compliance initiatives, including ISO 27001, CIS Benchmarks, and NIST frameworks.</li> </ul> <h3 >Required Experience and Qualifications</h3> <p >Candidates for this position should possess <strong >5 to 10 years of experience</strong> in cloud security engineering, with a specific focus on Google Cloud environments. A proven track record in security operations, incident response, and implementing cloud security best practices is essential. Familiarity with Google SecOps (Chronicle) and Google Security Command Center (SCC) is required, alongside experience with various Google Cloud security services.</p> <h3 >Work Arrangement and Location</h3> <p >This is a <strong >part-time</strong> role, offering flexibility while contributing to critical security operations. The position is based in <strong >Jeddah, Makkah, Saudi Arabia</strong>.</p> <h3 >Join iSolution</h3> <p >If you are a dedicated Cloud Security Engineer with expertise in Google Cloud and a commitment to enhancing enterprise security, we invite you to consider this opportunity with iSolution.</p>

<h3 >About the Role</h3> <p >iSolution is seeking a <strong >Cloud Security Engineer (L2)</strong> to join its Managed Services team. This part-time position is based in <strong >Jeddah, Makkah, Saudi Arabia</strong>. The successful candidate will be responsible for leading security operations within enterprise Google Cloud environments, focusing on securing customer workloads and enhancing their overall security posture.</p> <h3 >Role Overview</h3> <p >The Cloud Security Engineer will play a critical role in managing and improving the security landscape for iSolution’s clients. This involves proactive security measures, incident response, and continuous optimization of cloud security controls. The role requires a professional with a strong understanding of Google Cloud security services and operations.</p> <h3 >Key Responsibilities</h3> <ul > <li >Monitor and investigate security events across various customer environments.</li> <li >Operate and administer Google SecOps (Chronicle) effectively.</li> <li >Manage Google Security Command Center (SCC) configurations and alerts.</li> <li >Perform threat hunting activities and lead incident response efforts.</li> <li >Conduct vulnerability assessments and comprehensive security reviews.</li> <li >Implement cloud security best practices and hardening recommendations.</li> <li >Review Identity and Access Management (IAM) policies and other security controls.</li> <li >Configure Cloud Armor, Cloud Audit Logs, Secret Manager, Cloud KMS, and Organization Policies.</li> <li >Produce detailed security reports and provide actionable recommendations.</li> <li >Support compliance initiatives, including ISO 27001, CIS Benchmarks, and NIST frameworks.</li> </ul> <h3 >Required Experience and Qualifications</h3> <p >Candidates for this position should possess <strong >5 to 10 years of experience</strong> in cloud security engineering, with a specific focus on Google Cloud environments. A proven track record in security operations, incident response, and implementing cloud security best practices is essential. Familiarity with Google SecOps (Chronicle) and Google Security Command Center (SCC) is required, alongside experience with various Google Cloud security services.</p> <h3 >Work Arrangement and Location</h3> <p >This is a <strong >part-time</strong> role, offering flexibility while contributing to critical security operations. The position is based in <strong >Jeddah, Makkah, Saudi Arabia</strong>.</p> <h3 >Join iSolution</h3> <p >If you are a dedicated Cloud Security Engineer with expertise in Google Cloud and a commitment to enhancing enterprise security, we invite you to consider this opportunity with iSolution.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span>From Land to Sea – Active Experiences in Nature’s Purest Form&nbsp;&nbsp;</span></p><br><br> <br> <p><span><span>Red Sea Sports s Entertainment (RSSE)&nbsp;</span>is a dedicated subsidiary of&nbsp;<span>Red Sea Global (RSG)</span>, responsible for designing and delivering outstanding land and marine experiences at&nbsp;<span>The Red Sea destination</span>. RSSE manages and operates a diverse portfolio of sports, adventure, and leisureofferings, including water sports through&nbsp;<span>Galaxea</span>, adventure activities via&nbsp;<span>Akun</span>, and leisure experiences delivered by&nbsp;<span>WAMA</span>.RSSE plays a key strategic role in the partnership between&nbsp;<span>Red Sea Global&nbsp;</span>and the&nbsp;<span>Saudi Olympic s Paralympic Committee</span>, united by a shared ambition to promote inclusive, accessible, and world-class sports and recreational experiences.Guided by a purpose-driven approach and a strong commitment to people and the planet, RSSE delivers innovative programs aligned with&nbsp;<span>Saudi Vision 2030</span>, supporting the Kingdom’s ambition to become a global leader in regenerative tourism.</span></p><br><br> <br> <p><span><strong>Red Sea Sports &amp; Entertainment – Where Nature Meets Elevated Adventure!</strong></span></p><br><br> <br> <p><span><strong>Job Purpose</strong></span></p><br><br> <br> <p><span>The&nbsp;<strong>Resident Marine Biologist &amp; Dive Instructor (RMBDI)&nbsp;</strong>is a site-based role combining marine science expertise with professional dive instruction and guest engagement. The position has four primary objectives:</span></p><br><br> <br> <ol> <li><span>Engage and educate guests on marine life and conservation,</span></li> <li><span>Lead exclusive marine biology–focused dive experiences,</span></li> <li><span>Lead recreational (non-marine biology) dives, and</span></li> <li><span>Deliver dive training courses to international certification standards.</span></li> </ol> <br> <p><span>In addition, the RMBDI is responsible for coordinating and implementing&nbsp;<strong>Galaxea’s Conservation Diving Program</strong>, embedding marine conservation principles into daily dive operations and guest experiences. The role supports the Dive Center Manager in ensuring the smooth, safe, and efficient operation of all dive activities within the asset.</span></p><br><br> <br> <p><span>The RMBDI oversees the delivery of day-to-day dive and underwater tourism activities, ensuring the highest standards of safety, professionalism, guest experience, environmental responsibility, and commercial performance. This includes dive center presentation, guiding and instruction, marine interpretation, and supporting dive retail and sales operations.</span></p><br><br> <br> <p><span><strong>Job Responsibilities</strong></span></p><br><br> <br> <p><span><strong>General Operations &amp; Guest Experience</strong></span></p><br><br> <ul> <li><span>Report directly to the Dive Center Manager and support the day-to-day operations of the dive center.</span></li> <li><span>Deliver exceptional guest experiences through professional dive guiding, instruction, and marine interpretation.</span></li> <li><span>Educate guests and visiting divers on local marine ecosystems, biodiversity, and conservation initiatives.</span></li> <li><span>Lead private and bespoke marine biology dive experiences for high-end clientele.</span></li> <li><span>Lead recreational dives in accordance with operational procedures and safety standards.</span></li> <li><span>Teach dive courses to and above PADI standards, ensuring quality, safety, and consistency.</span></li> <li><span>Actively support dive retail and sales activities, promoting courses, experiences, and equipment.</span></li> </ul> <br> <p><span><strong>Conservation &amp; Sustainability</strong></span></p><br><br> <ul> <li><span>Coordinate and implement Galaxea’s Conservation Diving Program across the designated asset.</span></li> <li><span>Integrate marine conservation messaging into dive briefings, debriefings, and guest interactions.</span></li> <li><span>Work closely with Sustainability and RSZA teams to ensure alignment with sensitive and high-profile environmental considerations.</span></li> <li><span>Support marine conservation initiatives, citizen science activities, and environmental awareness programs.</span></li> </ul> <br> <p><span><strong>Dive Center Establishment – Pre-Opening</strong></span></p><br><br> <ul> <li><span>Work alongside the Dive Center Manager during pre-opening to support the development and launch of the dive center.</span></li> <li><span>Collaborate with RSG departments during the delivery phase to ensure operational readiness and successful handover.</span></li> <li><span>Become fully familiar with local dive sites, marine habitats, and species within the operating area.</span></li> </ul> <br> <p><span><strong>Dive Center Operations – Post-Opening</strong></span></p><br><br> <ul> <li><span>Uphold and manage the highest standards of dive guiding and instruction, with safety as the top priority.</span></li> <li><span>Ensure all dive activities and courses are conducted safely, professionally, and in full compliance with training agency standards.</span></li> <li><span>Maintain accurate and up-to-date records for courses, certifications, and dive activities.</span></li> <li><span>Deliver engaging marine life presentations and educational talks for guests and colleagues.</span></li> <li><span>Build and maintain positive working relationships with team members, management, and guests.</span></li> </ul> <br> <p><span><strong>Policies, Procedures &amp; Compliance</strong></span></p><br><br> <ul> <li><span>Adhere to all RSSE, Galaxea, and Red Sea Global policies, procedures, and standard operating guidelines.</span></li> <li><span>Ensure dive center operations remain controlled, compliant, and consistent.</span></li> </ul> <br> <p><span><strong>Safety, Quality &amp; Environment</strong></span></p><br><br> <ul> <li><span>Apply safety, quality, and environmental management systems to ensure guest and employee safety.</span></li> <li><span>Promote a responsible and environmentally conscious approach to all marine and diving activities.</span></li> </ul> <br> <p><span><strong>Continuous Improvement</strong></span></p><br><br> <ul> <li><span>Identify opportunities to enhance dive operations, conservation programs, guest satisfaction, and operational efficiency.</span></li> <li><span>Contribute to continuous improvement initiatives aligned with international best practices.</span></li> </ul> <br> <p><span><strong>Job Requirements</strong></span></p><br><br> <br> <p><span><strong>Qualifications &amp; Experience</strong></span></p><br><br> <ul> <li><span>Degree or diploma in Marine Biology, Marine Conservation, or a related field.</span></li> <li><span>Active and renewed PADI Instructor certification with a proven international track record.</span></li> <li><span>Instructor rating in a minimum of five PADI specialties.</span></li> <li><span>Minimum of 500 logged dives across various geographic locations.</span></li> <li><span>Certification of at least 50 students across core PADI courses.</span></li> <li><span>Strong background in dive center operations and commercial dive business.</span></li> <li><span>Demonstrated experience in marine conservation and diving health &amp; safety.</span></li> <li><span>Equipment management and dive retail experience.</span></li> <li><span>Valid Fit-to-Dive medical certification.</span></li> </ul> <br> <p><span><strong>Essential Skills &amp; Competencies</strong></span></p><br><br> <ul> <li><span>Excellent written and spoken English; confident public speaker.</span></li> <li><span>Strong customer service mindset with a proactive, “can-do” attitude.</span></li> <li><span>Ability to deliver engaging, informative, and memorable dive experiences.</span></li> <li><span>High attention to detail and strong organizational skills.</span></li> <li><span>Proven ability to work with diverse cultures and high-end clientele.</span></li> <li><span>Exceptional safety awareness and leadership by example.</span></li> <li><span>Ability to work independently and collaboratively in a remote dive resort environment.</span></li> <li><span>Proficiency in Microsoft Office and basic administrative tasks.</span></li> <li><span>Strong interest in marine science, education, and conservation.</span></li> </ul> <br> <p><span><strong>Desirable Skills</strong></span></p><br><br> <ul> <li><span>Full-face mask diving experience.</span></li> <li><span>Additional language skills (Arabic preferred).</span></li> <li><span>Social media and content creation skills.</span></li> <li><span>Underwater photography and videography.</span></li> <li><span>Advanced marine species identification skills.</span></li> <li><span>Equipment workshop technician experience across multiple brands.</span></li> </ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 2+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span><strong>From Land to Sea – Active Experiences in Nature’s Purest Form</strong><strong>Red Sea Sports s Entertainment (RSSE) </strong>is a dedicated subsidiary of <strong>Red Sea Global (RSG)</strong>, responsible for designing and delivering outstanding land and marine experiences at <strong>The Red Sea destination</strong>. RSSE manages and operates a diverse portfolio of sports, adventure, and leisureofferings, including water sports through <strong>Galaxea</strong>, adventure activities via <strong>Akun</strong>, and leisure experiences delivered by <strong>WAMA</strong>.RSSE plays a key strategic role in the partnership between <strong>Red Sea Global </strong>and the <strong>Saudi Olympic s Paralympic Committee</strong>, united by a shared ambition to promote inclusive, accessible, and world-class sports and recreational experiences.Guided by a purpose-driven approach and a strong commitment to people and the planet, RSSE delivers innovative programs aligned with <strong>Saudi Vision 2030</strong>, supporting the Kingdom’s ambition to become a global leader in regenerative tourism.</span></p><br><br> <br> <p><span><strong>Job Purpose</strong></span></p><br><br> <p><span>The&nbsp;<strong>Senior Manager – Dive Operations</strong>&nbsp;is a senior, site-based leadership role responsible for the full establishment, launch, and ongoing operational excellence of the dive center at the designated asset. The role plays a critical part in building a world-class dive operation from the ground up, including recruitment, team development, facility readiness, and implementation of robust systems, processes, and standards.</span></p><br><br> <br> <p><span>Once operational, the role assumes full accountability for the safe, efficient, and premium delivery of all diving and underwater tourism activities. This includes oversight of daily operations, exceptional guest experiences, strict adherence to international dive safety standards, staff performance management, environmental stewardship, and brand alignment.</span></p><br><br> <br> <p><span>The Senior Manager will ensure the dive center consistently reflects the highest levels of professionalism, safety, and service excellence. Responsibilities extend to leading dive excursions, delivering and overseeing dive training and certification programs, managing all dive-related sales and revenue streams, and supporting the long-term growth of Galaxea’s dive operations across multiple assets.</span></p><br><br> <br> <p><span><strong>Job Responsibilities</strong></span></p><br><br> <p><span><strong>General Responsibilities</strong></span></p><br><br> <ul> <li><span>Report directly to the Galaxea Cluster Manager and actively support the establishment and operational readiness of the dive center at the assigned asset.</span></li> <li><span>Ensure the smooth, safe, and efficient day-to-day operation of the dive center.</span></li> <li><span>Support the Galaxea Cluster Manager in the planning, development, and expansion of dive centers across other assets as required.</span></li> <li><span>Recruit, build, lead, and develop a high-performing dive operations team, managing a workforce of up to 13 diving professionals.</span></li> <li><span>Collaborate closely with Sustainability and SEZ departments to ensure all operations align with sensitive, high-profile environmental and marine conservation requirements.</span></li> <li><span>Work remotely as required and attend office locations when operational or business needs dictate.</span></li> <li><span>Ensure full compliance by all Galaxea staff with the DSM Red Sea Global Dive Safety Manual and all applicable international standards.</span></li> </ul> <br> <p><span><strong>Establishment of Dive Center – Pre-Opening</strong></span></p><br><br> <ul> <li><span>Work in close partnership with the Galaxea Cluster Manager to plan, develop, and deliver the dive center and all associated operational components.</span></li> <li><span>Support and collaborate with all RSG departments during the delivery phase to ensure timelines, targets, and operational phasing requirements are met.</span></li> <li><span>Ensure the dive center is delivered in line with design intent, safety requirements, operational efficiency, and brand standards.</span></li> </ul> <br> <p><span><strong>Establishment of Dive Center – Post-Opening</strong></span></p><br><br> <ul> <li><span>Maintain and continuously enhance operational standards, with safety as the highest and non-negotiable priority.</span></li> <li><span>Ensure all dive center activities are conducted professionally, consistently, and in line with international best practice.</span></li> <li><span>Oversee and ensure the safe and professional execution of all daily diving activities.</span></li> <li><span>Ensure all training courses and certifications are delivered safely, conservatively, and strictly in accordance with the standards of the respective training agencies.</span></li> <li><span>Maintain accurate, up-to-date, and auditable records for all dive center activities, training, and operations.</span></li> <li><span>Plan, direct, analyze, and coordinate all dive-related sales, including retail operations, to maximize revenue and guest satisfaction.</span></li> <li><span>Build and sustain strong working relationships with internal stakeholders, peers, partners, and the public.</span></li> </ul> <br> <p><span><strong>Media Coverage</strong></span></p><br><br> <ul> <li><span>Support the Destination Development department, when required, in facilitating photo and video media coverage.</span></li> <li><span>Media support is secondary to operational responsibilities and undertaken only as directed by the Galaxea Cluster Manager or senior leadership.</span></li> </ul> <br> <p><span><strong>Policies, Systems, Processes, Procedures, Standards &amp; Reporting</strong></span></p><br><br> <ul> <li><span>Implement, adopt, and comply with all functional policies, procedures, SOPs, and operational instructions to ensure consistency and control.</span></li> <li><span>Assist the Senior Dive Operations Manager in preparing accurate, timely MIS reports in line with corporate and functional reporting requirements.</span></li> </ul> <br> <p><span><strong>Safety, Quality &amp; Environment</strong></span></p><br><br> <ul> <li><span>Apply all safety, quality, and environmental management policies to ensure the highest levels of employee and guest safety.</span></li> <li><span>Ensure full legislative compliance and promote a strong culture of environmental responsibility and marine conservation.</span></li> </ul> <p><span><strong>Continuous Improvement</strong></span></p><br><br> <ul> <li><span>Actively identify and contribute to opportunities for continuous improvement across systems, processes, and practices.</span></li> <li><span>Drive operational excellence by benchmarking against international best practices, improving productivity, reducing costs, and enhancing guest experiences.</span></li> </ul> <br> <p><span><strong>Job Stakeholders</strong></span></p><br><br> <p><span><strong>Internal:</strong></span></p><br><br> <ul> <li><span>RSG Destination Development</span></li> <li><span>Group Environment and Sustainability</span></li> <li><span>Red Sea Zone Authority</span></li> </ul> <p><span><strong>External:</strong></span></p><br><br> <ul> <li><span>Ministry of Tourism</span></li> <li><span>Ministry of Environment, Water and Agriculture and its affiliated centers</span></li> <li><span>Universities and research institutions</span></li> </ul> <br> <p><span><strong>Job Requirements</strong></span></p><br><br> <p><span><strong>Qualifications &amp; Experience</strong></span></p><br><br> <ul> <li><span>Certified PADI Instructor</span></li> <li><span>Minimum of 500 logged dives</span></li> <li><span>Certified at least 50 students across all core courses</span></li> <li><span>Proven experience in dive center and/or resort management across multiple geographic locations</span></li> <li><span>Strong background in dive business and/or resort operations</span></li> <li><span>Demonstrated hospitality and guest service track record</span></li> <li><span>Extensive diving health and safety experience</span></li> <li><span>Experience operating in diverse global dive environments</span></li> <li><span>Dive equipment management and maintenance oversight</span></li> <li><span>Dive retail and commercial operations experience</span></li> <li><span>Strong understanding of marine conservation principles</span></li> <li><span>Valid Fit-to-Dive medical certification</span></li> <li><span>Underwater photography and videography skills</span></li> </ul> <br> <p><span><strong>Essential Skills</strong></span></p><br><br> <ul> <li><span>Excellent written and spoken English</span></li> <li><span>Strong communication, presentation, and public speaking skills</span></li> <li><span>Exceptional customer service mindset with a proactive, “can-do” attitude</span></li> <li><span>Flexible, open-minded, and adaptable approach to work and environment</span></li> <li><span>Self-motivated with strong time management and deadline-driven delivery</span></li> <li><span>Ability to guide dives that deliver a premium “wow” guest experience</span></li> <li><span>Strong technical knowledge of dive equipment and maintenance standards</span></li> <li><span>Highly detail-oriented with excellent organizational skills</span></li> <li><span>Guest-experience focused with the ability to manage high-end clientele</span></li> <li><span>Strong cross-cultural awareness and ability to work with diverse nationalities</span></li> <li><span>Proven ability to handle guest feedback, requests, and complaints professionally</span></li> <li><span>Commitment to the highest possible safety standards for guests and staff</span></li> <li><span>Lead by example as a role model for professional conduct and behavior</span></li> <li><span>Strong leadership and people management capabilities</span></li> <li><span>Ability to work independently and as part of a team with sound judgment</span></li> <li><span>Maintain strict confidentiality at all times</span></li> <li><span>Proficient in Microsoft Office applications</span></li> <li><span>Strong interest in marine science, conservation, research, and education</span></li> <li><span>Ability to train and mentor staff to deliver exceptional guest experiences</span></li> <li><span>Strong administrative, planning, and coordination capabilities</span></li> </ul> <br> <p><span><strong>Desirable Skills</strong></span></p><br><br> <ul> <li><span>Additional spoken language(s), preferably Arabic</span></li> <li><span>Social media content creation and posting skills</span></li> <li><span>Advanced marine life identification skills (fish, invertebrates, reptiles, mammals)</span></li> <li><span>Certified workshop technician for multiple dive equipment brands</span></li> </ul> <br> <p><span><strong>Job Context</strong></span></p><br><br> <ul> <li><span>Operates across The Red Sea and AMAALA destinations in a strategic, multi-site capacity.</span></li> <li><span>Requires frequent travel and flexibility to work extended hours, including weekends and peak seasons.</span></li> <li><span>Oversees a wide range of marine and diving operations across multiple locations.</span></li> <li><span>Plays a critical leadership role in delivering safe, innovative, and world-class diving experiences aligned with destination growth and vision.</span></li> </ul> <br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p><span ><strong>From Land to Sea – Active Experiences in Nature’s Purest Form</strong><strong> </strong><strong> </strong><strong>Red Sea Sports s Entertainment (RSSE) </strong>is a dedicated subsidiary of <strong>Red Sea Global (RSG)</strong>, responsible for designing and delivering outstanding land and marine experiences at <strong>The Red Sea destination</strong>. RSSE manages and operates a diverse portfolio of sports, adventure, and leisureofferings, including water sports through <strong>Galaxea</strong>, adventure activities via <strong>Akun</strong>, and leisure experiences delivered by <strong>WAMA</strong>.RSSE plays a key strategic role in the partnership between <strong>Red Sea Global </strong>and the <strong>Saudi Olympic s Paralympic Committee</strong>, united by a shared ambition to promote inclusive, accessible, and world-class sports and recreational experiences.Guided by a purpose-driven approach and a strong commitment to people and the planet, RSSE delivers innovative programs aligned with <strong>Saudi Vision 2030</strong>, supporting the Kingdom’s ambition to become a global leader in regenerative tourism.</span></p> <p> </p> <p><span ><strong>Job Purpose</strong></span></p> <p><span >The <strong>Senior Manager – Dive Operations</strong> is a senior, site-based leadership role responsible for the full establishment, launch, and ongoing operational excellence of the dive center at the designated asset. The role plays a critical part in building a world-class dive operation from the ground up, including recruitment, team development, facility readiness, and implementation of robust systems, processes, and standards.</span></p> <p> </p> <p><span >Once operational, the role assumes full accountability for the safe, efficient, and premium delivery of all diving and underwater tourism activities. This includes oversight of daily operations, exceptional guest experiences, strict adherence to international dive safety standards, staff performance management, environmental stewardship, and brand alignment.</span></p> <p> </p> <p><span >The Senior Manager will ensure the dive center consistently reflects the highest levels of professionalism, safety, and service excellence. Responsibilities extend to leading dive excursions, delivering and overseeing dive training and certification programs, managing all dive-related sales and revenue streams, and supporting the long-term growth of Galaxea’s dive operations across multiple assets.</span></p> <p> </p> <p><span ><strong>Job Responsibilities</strong></span></p> <p><span ><strong>General Responsibilities</strong></span></p> <ul > <li ><span >Report directly to the Galaxea Cluster Manager and actively support the establishment and operational readiness of the dive center at the assigned asset.</span></li> <li ><span >Ensure the smooth, safe, and efficient day-to-day operation of the dive center.</span></li> <li ><span >Support the Galaxea Cluster Manager in the planning, development, and expansion of dive centers across other assets as required.</span></li> <li ><span >Recruit, build, lead, and develop a high-performing dive operations team, managing a workforce of up to 13 diving professionals.</span></li> <li ><span >Collaborate closely with Sustainability and SEZ departments to ensure all operations align with sensitive, high-profile environmental and marine conservation requirements.</span></li> <li ><span >Work remotely as required and attend office locations when operational or business needs dictate.</span></li> <li ><span >Ensure full compliance by all Galaxea staff with the DSM Red Sea Global Dive Safety Manual and all applicable international standards.</span></li> </ul> <p> </p> <p><span ><strong>Establishment of Dive Center – Pre-Opening</strong></span></p> <ul > <li ><span >Work in close partnership with the Galaxea Cluster Manager to plan, develop, and deliver the dive center and all associated operational components.</span></li> <li ><span >Support and collaborate with all RSG departments during the delivery phase to ensure timelines, targets, and operational phasing requirements are met.</span></li> <li ><span >Ensure the dive center is delivered in line with design intent, safety requirements, operational efficiency, and brand standards.</span></li> </ul> <p> </p> <p><span ><strong>Establishment of Dive Center – Post-Opening</strong></span></p> <ul > <li ><span >Maintain and continuously enhance operational standards, with safety as the highest and non-negotiable priority.</span></li> <li ><span >Ensure all dive center activities are conducted professionally, consistently, and in line with international best practice.</span></li> <li ><span >Oversee and ensure the safe and professional execution of all daily diving activities.</span></li> <li ><span >Ensure all training courses and certifications are delivered safely, conservatively, and strictly in accordance with the standards of the respective training agencies.</span></li> <li ><span >Maintain accurate, up-to-date, and auditable records for all dive center activities, training, and operations.</span></li> <li ><span >Plan, direct, analyze, and coordinate all dive-related sales, including retail operations, to maximize revenue and guest satisfaction.</span></li> <li ><span >Build and sustain strong working relationships with internal stakeholders, peers, partners, and the public.</span></li> </ul> <p> </p> <p><span ><strong>Media Coverage</strong></span></p> <ul > <li ><span >Support the Destination Development department, when required, in facilitating photo and video media coverage.</span></li> <li ><span >Media support is secondary to operational responsibilities and undertaken only as directed by the Galaxea Cluster Manager or senior leadership.</span></li> </ul> <p> </p> <p><span ><strong>Policies, Systems, Processes, Procedures, Standards &amp; Reporting</strong></span></p> <ul > <li ><span >Implement, adopt, and comply with all functional policies, procedures, SOPs, and operational instructions to ensure consistency and control.</span></li> <li ><span >Assist the Senior Dive Operations Manager in preparing accurate, timely MIS reports in line with corporate and functional reporting requirements.</span></li> </ul> <p> </p> <p><span ><strong>Safety, Quality &amp; Environment</strong></span></p> <ul > <li ><span >Apply all safety, quality, and environmental management policies to ensure the highest levels of employee and guest safety.</span></li> <li ><span >Ensure full legislative compliance and promote a strong culture of environmental responsibility and marine conservation.</span></li> </ul> <p><span ><strong>Continuous Improvement</strong></span></p> <ul > <li ><span >Actively identify and contribute to opportunities for continuous improvement across systems, processes, and practices.</span></li> <li ><span >Drive operational excellence by benchmarking against international best practices, improving productivity, reducing costs, and enhancing guest experiences.</span></li> </ul> <p> </p> <p><span ><strong>Job Stakeholders</strong></span></p> <p><span ><strong>Internal:</strong></span></p> <ul > <li ><span >RSG Destination Development</span></li> <li ><span >Group Environment and Sustainability</span></li> <li ><span >Red Sea Zone Authority</span></li> </ul> <p><span ><strong>External:</strong></span></p> <ul > <li ><span >Ministry of Tourism</span></li> <li ><span >Ministry of Environment, Water and Agriculture and its affiliated centers</span></li> <li ><span >Universities and research institutions</span></li> </ul> <p> </p> <p><span ><strong>Job Requirements</strong></span></p> <p><span ><strong>Qualifications &amp; Experience</strong></span></p> <ul > <li ><span >Certified PADI Instructor</span></li> <li ><span >Minimum of 500 logged dives</span></li> <li ><span >Certified at least 50 students across all core courses</span></li> <li ><span >Proven experience in dive center and/or resort management across multiple geographic locations</span></li> <li ><span >Strong background in dive business and/or resort operations</span></li> <li ><span >Demonstrated hospitality and guest service track record</span></li> <li ><span >Extensive diving health and safety experience</span></li> <li ><span >Experience operating in diverse global dive environments</span></li> <li ><span >Dive equipment management and maintenance oversight</span></li> <li ><span >Dive retail and commercial operations experience</span></li> <li ><span >Strong understanding of marine conservation principles</span></li> <li ><span >Valid Fit-to-Dive medical certification</span></li> <li ><span >Underwater photography and videography skills</span></li> </ul> <p> </p> <p><span ><strong>Essential Skills</strong></span></p> <ul > <li ><span >Excellent written and spoken English</span></li> <li ><span >Strong communication, presentation, and public speaking skills</span></li> <li ><span >Exceptional customer service mindset with a proactive, “can-do” attitude</span></li> <li ><span >Flexible, open-minded, and adaptable approach to work and environment</span></li> <li ><span >Self-motivated with strong time management and deadline-driven delivery</span></li> <li ><span >Ability to guide dives that deliver a premium “wow” guest experience</span></li> <li ><span >Strong technical knowledge of dive equipment and maintenance standards</span></li> <li ><span >Highly detail-oriented with excellent organizational skills</span></li> <li ><span >Guest-experience focused with the ability to manage high-end clientele</span></li> <li ><span >Strong cross-cultural awareness and ability to work with diverse nationalities</span></li> <li ><span >Proven ability to handle guest feedback, requests, and complaints professionally</span></li> <li ><span >Commitment to the highest possible safety standards for guests and staff</span></li> <li ><span >Lead by example as a role model for professional conduct and behavior</span></li> <li ><span >Strong leadership and people management capabilities</span></li> <li ><span >Ability to work independently and as part of a team with sound judgment</span></li> <li ><span >Maintain strict confidentiality at all times</span></li> <li ><span >Proficient in Microsoft Office applications</span></li> <li ><span >Strong interest in marine science, conservation, research, and education</span></li> <li ><span >Ability to train and mentor staff to deliver exceptional guest experiences</span></li> <li ><span >Strong administrative, planning, and coordination capabilities</span></li> </ul> <p> </p> <p><span ><strong>Desirable Skills</strong></span></p> <ul > <li ><span >Additional spoken language(s), preferably Arabic</span></li> <li ><span >Social media content creation and posting skills</span></li> <li ><span >Advanced marine life identification skills (fish, invertebrates, reptiles, mammals)</span></li> <li ><span >Certified workshop technician for multiple dive equipment brands</span></li> </ul> <p> </p> <p><span ><strong>Job Context</strong></span></p> <ul > <li ><span >Operates across The Red Sea and AMAALA destinations in a strategic, multi-site capacity.</span></li> <li ><span >Requires frequent travel and flexibility to work extended hours, including weekends and peak seasons.</span></li> <li ><span >Oversees a wide range of marine and diving operations across multiple locations.</span></li> <li ><span >Plays a critical leadership role in delivering safe, innovative, and world-class diving experiences aligned with destination growth and vision.</span></li> </ul> <p> </p> </span>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>A leading training and development center in Riyadh is seeking an "Operations Coordinator" to manage and organize daily activities for the center while ensuring the highest quality standards in training processes.</p><p>Main responsibilities include:</p><p>• Schedule Management: Preparing and scheduling training sessions and coordinating timings between trainers and trainees.</p><p>• Operational Supervision: Monitoring logistical arrangements for training venues (whether physical or virtual via the internet).</p><p>• Client Services and Support: Receiving inquiries from trainees and partners, and resolving daily operational issues swiftly and efficiently.</p><p>• Issuing Certificates and Reports: Overseeing the issuance of attendance certificates and their accreditation, and raising periodic performance reports for management.</p><p>• Internal Coordination: Linking between the departments, trainers, and management to ensure a comprehensive training experience.</p><p>Required qualifications:</p><p>• Experience: Minimum of two years in administrative or operational roles (preferably with a background in training centers, institutes, or the education and services sector).</p><p>• Technical Skills: High proficiency in dealing with Learning Management Systems (LMS), Microsoft Office programs (Excel, Word), and scheduling systems.</p><p>• Systematic Position: Preference for candidates with a valid residency permit and ability to work remotely.</p><p>• Personal Skills: Strong organizational skills, ability to work under pressure, and excellent communication skills.</p><p><br></p><p>Application Process:</p><p>Interested candidates who meet the requirements are encouraged to send their updated CV with the job title "Operations Coordinator" in the subject line of the email.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>A leading training and development center in Riyadh is seeking an "Operations Coordinator" to manage and organize daily activities for the center while ensuring the highest quality standards in training processes.</p><p>Main responsibilities include:</p><p>• Schedule Management: Preparing and scheduling training sessions and coordinating timings between trainers and trainees.</p><p>• Operational Supervision: Monitoring logistical arrangements for training venues (whether physical or virtual via the internet).</p><p>• Client Services and Support: Receiving inquiries from trainees and partners, and resolving daily operational issues swiftly and efficiently.</p><p>• Issuing Certificates and Reports: Overseeing the issuance of attendance certificates and their accreditation, and raising periodic performance reports for management.</p><p>• Internal Coordination: Linking between the departments, trainers, and management to ensure a comprehensive training experience.</p><p>Required qualifications:</p><p>• Experience: Minimum of two years in administrative or operational roles (preferably with a background in training centers, institutes, or the education and services sector).</p><p>• Technical Skills: High proficiency in dealing with Learning Management Systems (LMS), Microsoft Office programs (Excel, Word), and scheduling systems.</p><p>• Systematic Position: Preference for candidates with a valid residency permit and ability to work remotely.</p><p>• Personal Skills: Strong organizational skills, ability to work under pressure, and excellent communication skills.</p><p><br></p><p>Application Process:</p><p>Interested candidates who meet the requirements are encouraged to send their updated CV with the job title "Operations Coordinator" in the subject line of the email.</p></div>

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Opportunity</h3> <p style="margin:0 0 12px; ************;">Nextwo Co. is seeking an <strong style="font-weight:700;">IT Security &amp; Cybersecurity Operations Team Lead</strong> to join our team in Riyadh, Saudi Arabia. This full-time role is central to our efforts in strengthening cyber defense and driving security operations. We are looking for a leader with strong hands-on expertise to manage our Security Operations Center (SOC) team.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Role Purpose and Focus</h3> <p style="margin:0 0 12px; ************;">The primary purpose of this position is to lead and enhance our cybersecurity operations. The role is distinctly <strong style="font-weight:700;">operations-focused</strong>, requiring a proactive approach to managing security processes and technologies rather than primarily engaging in deep security analysis. The Team Lead will be instrumental in ensuring the effectiveness and continuous improvement of our cyber defense capabilities.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Lead the day-to-day operations of the Security Operations Center (SOC).</li> <li style="margin:0 0 6px;">Manage and mentor SOC Analysts and Security Engineers.</li> <li style="margin:0 0 6px;">Oversee security monitoring, incident response, and threat detection activities.</li> <li style="margin:0 0 6px;">Ensure optimal performance of enterprise security technologies.</li> <li style="margin:0 0 6px;">Drive continuous improvement of SOC processes, playbooks, and operational readiness.</li> <li style="margin:0 0 6px;">Collaborate with Infrastructure, Network, Cloud, and Risk teams to strengthen the organization's security posture.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Experience</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Saudi national.</li> <li style="margin:0 0 6px;">7+ years of experience in Network Security &amp; Cybersecurity Operations.</li> <li style="margin:0 0 6px;">Proven experience leading a Security Operations Center (SOC) or Cybersecurity Operations team.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Essential Technical Skills</h3> <p style="margin:0 0 12px; ************;">Candidates must possess strong hands-on experience with the following:</p> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Next-Generation Firewalls (Palo Alto, Fortinet, Check Point).</li> <li style="margin:0 0 6px;">SIEM Platforms (Microsoft Sentinel, Splunk, QRadar, ArcSight).</li> <li style="margin:0 0 6px;">IDS/IPS, WAF, VPN, EDR/XDR solutions.</li> <li style="margin:0 0 6px;">Enterprise Network Security Architecture.</li> <li style="margin:0 0 6px;">Incident Response &amp; Threat Hunting methodologies.</li> <li style="margin:0 0 6px;">Security Frameworks (NIST, ISO 27001, MITRE ATT&amp;CK).</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Leadership and Interpersonal Attributes</h3> <p style="margin:0 0 12px; ************;">The successful candidate will demonstrate excellent leadership, communication, and stakeholder management skills to effectively guide the team and collaborate across departments. This role requires a professional who can drive operational excellence and foster a strong security culture.</p>

<h3 >About the Role</h3> <p >Red Sea Global is seeking a <strong >Reception &amp; Retail Specialist</strong> to join our team in Umluj, Tabuk, Saudi Arabia. This full-time, site-based role is crucial for delivering an exceptional first impression and a seamless guest experience at the Center. As the primary point of contact for visitors, this position shapes the overall guest journey through professional engagement, efficient administration, and high-quality retail operations, aligning with luxury hospitality expectations.</p> <p >The role combines front-of-house guest interaction with back-of-house administrative and retail responsibilities. The specialist is expected to demonstrate strong interpersonal skills, commercial awareness, and organizational excellence to ensure smooth daily operations while maximizing sales performance and maintaining service standards.</p> <h3 >Key Responsibilities</h3> <ul > <li >Support the Center Manager in day-to-day operations and overall performance, maintaining a professional and welcoming reception and retail environment.</li> <li >Execute all sales transactions professionally, accurately, and with a customer focus.</li> <li >Manage inventory planning, including pre-opening stock preparation and long-term retail forecasting, overseeing purchasing budgets and ensuring optimal stock levels.</li> <li >Provide operational support across multiple sites, including remote work and on-site visits as required.</li> <li >Collaborate with the Center Manager in the setup and operational readiness of the Center during the pre-opening phase.</li> <li >Support cross-functional teams during the delivery phase to ensure projects are completed as designed and operational targets are met.</li> <li >Develop a thorough understanding of retail products, services, activities, courses, and programs offered within the destination, including guest eligibility criteria.</li> <li >Ensure all activities and services delivered through the Center meet professional and operational standards post-opening.</li> <li >Manage and oversee daily retail operations in line with company policies, maintaining accurate records of retail transactions, inventory, and reporting.</li> <li >Implement strategies to enhance customer satisfaction, increase sales, and improve profitability, ensuring effective merchandising of products.</li> <li >Address guest inquiries, manage bookings, and resolve complaints efficiently and professionally.</li> <li >Support activity registrations, equipment rentals, and coordination between guests and operational teams, acting as a key communication link.</li> <li >Maintain strong working relationships with internal teams and external stakeholders.</li> <li >Ensure compliance with all safety, environmental, and quality standards and procedures, promoting a safe, clean, and organized working environment.</li> <li >Adhere to all company policies, SOPs, and operational guidelines, maintaining accurate documentation, reporting, and administrative records.</li> <li >Identify opportunities to enhance operational efficiency, customer experience, and retail performance, contributing to process improvements.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >Proven experience in hospitality, retail, or front-office operations.</li> <li >Demonstrated track record in sales and customer service delivery.</li> <li >Familiarity with reception and retail operational practices and procedures.</li> </ul> <h3 >Core Competencies</h3> <ul > <li >Strong customer service orientation with a proactive, "can-do" attitude.</li> <li >Commercial awareness with strong sales and upselling capabilities.</li> <li >Highly organized with strong attention to detail.</li> <li >Ability to work effectively in a fast-paced, dynamic, and multicultural environment.</li> <li >Strong interpersonal skills with the ability to engage high-end clientele.</li> <li >Problem-solving skills with the ability to handle guest requests and complaints effectively.</li> <li >Professional presentation aligned with luxury hospitality standards.</li> <li >Ability to work both independently and collaboratively within a team.</li> </ul> <h3 >Desirable Skills</h3> <ul > <li >Interest or background in marine conservation, sustainability, or environmental education.</li> <li >Experience in resort, dive center, or tourism-related environments.</li> </ul> <h3 >Work Environment</h3> <p >This role operates within a luxury destination environment, requiring high standards of service delivery. It demands flexibility to work varied shifts, including weekends and peak seasons. The position involves both front-facing guest interaction and essential administrative responsibilities, playing a key role in delivering a memorable and engaging guest experience while supporting commercial objectives.</p>