وظائف كول سنتر في السعودية

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Deliver performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed on those objectives. Create pre-call plan using SMART objectives and execute post-call evaluation in order to continuously improve performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action in order to close on every call. Proactively and continuously aspire to serve customer needs, customer expectations and challenges in order to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers. Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers in order to maximize access and opportunities. Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and expertise and share this market intelligence information with in-field team, brand team and manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution. Differentiate AbbVie s value proposition with health providers assigned and identify, develop and maintain disease state experts and speakers/advocates in order to maximize brand performance.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in pharmaceutical studies.</li><li>Valid Saudi Commission for Health Specialties (SCFHS).</li><li>1-3 Years of experience in a multinational Pharmaceutical Environment</li><li>Ideally practical knowledge and understanding of HCPs and disease area requirements.</li><li>Great sense of ethics and integrity.</li><li>Curiosity and ability to learn and improve.</li><li>Saudi national.</li></ul><p></p></section>

<p><b>Key Responsibilities</b></p><ul><li>Support healthcare provider relationship management.</li><li>Assist with pre-call planning, call preparation, and post-call documentation.</li><li>Help share approved product and clinical information with healthcare providers and staff.</li><li>Support handling basic questions and concerns during interactions.</li><li>Assist in identifying and tracking market and customer insights.</li><li>Learn and follow AbbVie compliance and company guidelines.</li></ul><p>Clinical and Market Knowledge Development</p><ul><li>Build knowledge of the disease area, product, market, and competitors.</li><li>Learn best practices from the team.</li><li>Develop skills and prepare for future career opportunities.</li></ul><p>Territory Management</p><ul><li>Help review reports and field information.</li><li>Assist in planning visits to key healthcare providers.</li><li>Support call planning, tracking, and administrative tasks.</li><li>Work with the district team and other field roles to support business needs.</li></ul><p>Skills</p><ul><li>Good communication and organization skills.</li><li>Willingness to learn and adapt.</li><li>Ability to work with others in a team environment.</li><li>Interest in healthcare, products, and customer needs.</li><li>Strong ethics and integrity.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications</p><p>Bachelor s degree in pharmaceutical studies or a related field.</p><p>Interest in learning about healthcare and the pharmaceutical industry.</p><p>No prior industry experience required for an intern role or product specialist but no need for experience.</p>

<h3 >About LLSC (Language &amp; Listening Stimulation Center)</h3> <p >LLSC (Language &amp; Listening Stimulation Center) is a specialized medical center established in Saudi Arabia in 2011. The center provides comprehensive rehabilitation, guidance, and consulting services for children and adults facing challenges in communication, language, and behavior. Operating in cities such as Jeddah and Makkah, LLSC works in strategic partnership with international experts and was the first center in the Kingdom to implement a <strong >“Journey Sharing” program</strong>, emphasizing close collaboration and family involvement in care. Services include speech improvement, fluency therapy, voice disorder treatment, language delay intervention, auditory-verbal rehabilitation, learning difficulty support, behavior modification, psychological services, attention and intelligence assessments, and early skills preparation programs.</p> <h3 >The Opportunity: Occupational Therapist</h3> <p >LLSC is seeking a dedicated <strong >Occupational Therapist</strong> to join its full-time, on-site team in Jeddah. This role involves providing essential assessment and treatment services for children and adults. The ideal candidate will have 0-1 years of experience and a strong commitment to supporting individuals with challenges in communication, language, behavior, and related developmental areas within a multidisciplinary clinical setting.</p> <h3 >Key Responsibilities</h3> <ul > <li >Conduct occupational therapy evaluations for pediatric and adult populations.</li> <li >Develop and implement individualized, evidence-based treatment plans.</li> <li >Deliver interventions focused on sensory integration, fine and gross motor skills, daily living skills, and school readiness.</li> <li >Collaborate closely with speech therapists, psychologists, educators, and families to ensure integrated care and align therapy goals with center programs.</li> <li >Document client progress, prepare comprehensive reports, and participate actively in case conferences.</li> <li >Contribute to parent education and training sessions.</li> <li >Maintain ethical, culturally sensitive practice and stay current with best practices in pediatric and adult rehabilitation.</li> </ul> <h3 >Qualifications and Education</h3> <ul > <li >Recognized degree in Occupational Therapy (or equivalent).</li> <li >Current professional licensure or eligibility to practice as an Occupational Therapist in Saudi Arabia.</li> <li >0-1 years of experience in clinical or educational settings, preferably within speech, language, developmental, or behavioral services.</li> <li >Demonstrated proficiency in Occupational Therapy, including assessment, treatment planning, and intervention across pediatric and adult populations.</li> <li >Solid foundation in Rehabilitation principles and an understanding of related Medicine concepts relevant to multidisciplinary care.</li> </ul> <h3 >Required Skills and Attributes</h3> <ul > <li >Strong communication skills for effective interaction with clients, families, and a diverse clinical team, including providing clear education and counseling.</li> <li >Experience or strong interest in Pediatrics, particularly concerning developmental delays, learning difficulties, behavioral challenges, and sensory processing issues.</li> <li >Ability to work collaboratively within a multidisciplinary team and adapt interventions to cultural and family contexts.</li> <li >Strong organizational and documentation skills, with basic proficiency in digital health records and reporting.</li> <li >Commitment to continuous learning, evidence-based practice, and participation in professional development activities.</li> </ul> <h3 >Work Setting</h3> <p >This is a full-time, on-site position based at LLSC in Jeddah. The Occupational Therapist will operate within a collaborative, multidisciplinary environment, working alongside various specialists to deliver integrated care. The center's approach emphasizes strong family involvement through its unique <strong >“Journey Sharing” program</strong>, fostering a supportive and comprehensive rehabilitation experience.</p>

Skincare Consultant – Skin & Hair Care We are looking for a passionate and customer-focused professional with strong communication and persuasion skills to explain and sell skin and hair care treatments and products inside the center, while delivering a premium client experience. Key Responsibilities:Welcome clients and understand their skin and hair care needs. Explain treatments, services, and products in a clear and professional way. Recommend suitable solutions based on each client’s needs. Achieve in-center sales targets. Follow up with clients and support customer satisfaction. Collaborate with the center team to ensure a high-quality service experience. Requirements:Background in Pharmacy, Medical Sciences, or relevant experience in skin and hair care. Previous experience in sales or Working as a sales representative, specifically in the care and beauty products sector, is a plus. Excellent communication and persuasion skills. Ability to explain products and services in a simple and professional manner. Professional appearance and attention to detail. Job Type: Full-time Work Location: In-center-Riyadh ,Saudi Arabia To Apply: Please send your CVنبحث عن شخص شغوف بمجال العناية والتجميل، يمتلك مهارات تواصل وإقناع عالية، للمساهمة في شرح وبيع جلسات العناية بالشعر والبشرة والمنتجات داخل المركز، وتقديم تجربة احترافية للعملاء.المهام الرئيسية:استقبال العملاء وفهم احتياجاتهم المتعلقة بالشعر والبشرة.شرح الجلسات والخدمات والمنتجات بطريقة واضحة واحترافية.ترشيح الحلول المناسبة حسب احتياج كل عميل.تحقيق مستهدفات المبيعات داخل المركز.متابعة العملاء وتعزيز رضاهم عن التجربة.التعاون مع فريق المركز لضمان تقديم خدمة عالية الجودة.المتطلبات:مؤهل في الصيدلة أو العلوم الطبية، أو خبرة مناسبة في مجال العناية بالشعر والبشرة.خبرة في المبيعات أوالعمل كمندوب مبيعات خاصة في قطاع منتجات العناية والتجميل تعتبر ميزة.مهارات تواصل وإقناع ممتازة.القدرة على شرح المنتجات والخدمات بأسلوب بسيط واحترافي.مظهر مهني واهتمام بالتفاصيل.نوع الوظيفة: دوام كاملموقع العمل: داخل فروع المركز في الرياض

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Turner &amp; Townsend is a global professional services company with over 22,000 people in more than 60 countries.<br> Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives.</p><br><p>Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.</p><br><p><br> We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner &amp; Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.<br> Please visit our website:&nbsp;www.turnerandtownsend.com</p><br><br>Job Description<br><p>We are seeking an experienced and results-driven Project Director to lead the planning, execution, and delivery of hyperscale data center projects in Riyadh, Saudi Arabia. In this strategic leadership role, you will oversee all aspects of large-scale infrastructure development, from initial concept through operational handover. You will work with cross-functional teams, external stakeholders, and vendors to ensure projects are delivered on time, within budget, and to the highest quality standards. This position requires a decisive leader with strong analytical capabilities and a proven track record in managing complex, mission-critical infrastructure initiatives.</p><br><ul><li>Direct end-to-end project delivery for hyperscale data center construction and deployment, ensuring alignment with organizational objectives and timelines</li><li>Develop comprehensive project plans, schedules, and budgets; monitor progress against key performance indicators and implement corrective actions as needed</li><li>Lead and mentor cross-functional project teams, including engineers, contractors, and technical specialists; foster collaboration and accountability across all stakeholders</li><li>Manage vendor relationships, procurement processes, and contractor performance to ensure quality deliverables and cost efficiency</li><li>Identify, assess, and mitigate project risks; develop contingency plans and implement proactive solutions to minimize impact</li><li>Coordinate with regulatory and compliance teams to ensure adherence to local Saudi Arabian regulations and international data center standards</li><li>Conduct regular stakeholder communications, including executive briefings, progress reports, and issue escalations</li><li>Oversee quality assurance and testing protocols to ensure infrastructure meets technical specifications and operational requirements</li><li>Manage project documentation, change control processes, and lessons learned to support continuous improvement</li><li>Analyze project performance data and provide strategic recommendations for future initiatives</li></ul><br>Qualifications<br><ul><li>20+ years of project management experience, with a minimum of 7 years leading large-scale&nbsp;data center projects</li><li>Proven expertise in hyperscale data center design, construction, and deployment</li><li>Strong knowledge of data center operations, architecture, and technical infrastructure</li><li>Strong leadership capabilities with experience building and motivating high-performing teams</li><li>Exceptional organizational and time management skills with the ability to manage multiple priorities</li><li>Experience with risk management, compliance, and regulatory requirements in the data center or infrastructure sector</li><li>Preferred: Project Management Professional (PMP) or equivalent certification</li><li>Preferred: Prior experience working on projects in the Middle East region</li><li>Preferred: Knowledge of cloud infrastructure and emerging data center technologies</li></ul><br>Additional Information<br><p>Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.</p><br><p>We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.&nbsp;</p><br><p>Turner &amp; Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.</p><br><p>Please find out more about us at&nbsp;www.turnerandtownsend.com/</p><br><p>#LI-JN1</p><br><p><em>It is strictly against Turner &amp; Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner &amp; Townsend will ask candidates to pay a fee at any time.&nbsp;</em></p><br><p><em>Any unsolicited resumes/CVs submitted through our website or to Turner &amp; Townsend personal e-mail accounts, are considered property of&nbsp;Turner &amp; Townsend and are&nbsp;not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner &amp; Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team,&nbsp;to submit candidates for review.&nbsp;</em></p><br><p>Join our social media conversations for more information about Turner &amp; Townsend and our exciting future projects:&nbsp;</p><br><p>Twitter</p><br><p>Instagram</p><br><p>LinkedIn</p><br> <p><em>It is strictly against Turner &amp; Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner &amp; Townsend will ask candidates to pay a fee at any time.&nbsp;</em></p><br><p><em>Any unsolicited resumes/CVs submitted through our website or to Turner &amp; Townsend personal e-mail accounts, are considered property of&nbsp;Turner &amp; Townsend and are&nbsp;not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner &amp; Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team,&nbsp;to submit candidates for review.&nbsp;</em></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>* Field of Work: A company specialized in renting private offices and co-working spaces, providing flexible business solutions and professional work environments for companies and business owners.</p><p>* Job Responsibilities: Manage and operate the business center, welcome clients, showcase and rent offices, monitor contracts and invoices, provide tenant services, and oversee daily administrative and operational tasks to ensure efficient workflow.</p><p>* Salary: 4,000 SAR.</p><p>* Working Hours: 8 AM - 5 PM, including a lunch break.</p><p>* Working Days: 5 days a week, from Sunday to Thursday.</p><p>* Location: Jeddah, Al-Shateaa District.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>* We are looking for a proactive and experienced individual capable of managing various operational and administrative aspects of the center, with a strong initiative and responsibility to deliver an exceptional client experience. The candidate should possess excellent communication skills, a friendly personality, and the ability to interact effectively while maintaining a professional and organized work environment that reflects a professional image of the center.</p><p>* Minimum high school diploma.</p><p>* Proficiency in English.</p><p>* Proficiency in using computers.</p></div>

<h3 >About the Role</h3> <p >stc is seeking an <strong >Organization Development Assistant Manager</strong> to serve as a people advisor for a designated beneficiary Function/Sector. This full-time role involves leading the planning, assessment, creation, development, and implementation of organizational design and workforce planning activities, while also overseeing people development initiatives to contribute to the Function/Sector's success. The role holder will ensure all duties are carried out in accordance with stipulated business policies and procedures.</p> <h3 >Key Responsibilities</h3> <ul > <li >Cascade the stc structure at the Function/Sector level, ensuring liaison with the Center of Excellence for "ORG Design."</li> <li >Proactively assess organizational design within the Function/Sector to identify development areas and recommend enhancements.</li> <li >Create and develop L3 and below organizational structures, considering budget limitations and decision-making authority, and provide necessary documentation and information to the Center of Excellence.</li> <li >Report cross-functional organizational design changes to the Head of Department and Center of Excellence, seeking advice and endorsement.</li> <li >Coordinate with other OD Business Partners on organizational design changes to prevent overlap between functions.</li> <li >Oversee the development of L-3 and below organizational design at the Function/Sector level, ensuring effective development of mandates and job profiles according to Center of Excellence standards and guidelines.</li> <li >Meet regularly with Function/Business Heads to understand OD and workforce needs and implement changes.</li> <li >Participate in job evaluation exercises for the Function/Sector with the JE committee when required.</li> <li >Identify and implement outsourcing and workforce optimization activities within the Function/Sector, based on Center of Excellence plans and guidelines.</li> <li >Perform annual workforce planning exercises at the Function/Sector level, ensuring adherence to budget and coordinating allocated quotas with the HR Operations Team Leader.</li> <li >Carry out activities related to redeploying and mapping people with positions at the Function/Sector level.</li> <li >Constantly seek advice and support on OD and Workforce matters from the Center of Excellence.</li> <li >Develop, in coordination with People Analytics, monthly/BI/annually workforce deep dive analyses to gather insights and identify issues regarding employee attrition, absences, headcount, cost, redeployment, etc.</li> <li >Collaborate with the Org Data Management section in reviewing and quality checking the maintained organizational data in the ERP system on a monthly basis.</li> </ul> <h3 >Experience and Qualifications</h3> <ul > <li >Candidates should possess <strong >5-10 years of relevant experience</strong> in organizational development or a related HR field.</li> </ul> <h3 >Work Type</h3> <p >This is a <strong >full-time</strong> position.</p>

<p>About the Role Jisr's customer experience today is delivered by several different teams, Sales, AM/CS, Support, Product, Design, and Marketing, each doing good work inside their own function, with no single view of whether the experience is actually consistent, or good, end to end. This role exists to build that view, and to hold the whole organization to one real standard. This is not a customer support leadership role, and it doesn't own delivery in any single function. It's an independent quality and audit function for customer experience, closer in spirit to an internal audit team than a CS team. The CX Lead builds a small, dedicated pod that reviews, audits, and reports on CX quality across the entire org, and drives fixes through influence and escalation rather than direct authority over the teams being reviewed. Independence Why This Role Is Structured Differently This role reports outside the functions it reviews, on purpose. A CX audit function that sits inside CS, Sales, or Support ends up marking its own homework. This pod's credibility depends on being seen, by every function it touches, as independent, fair, and not carrying anyone's internal agenda. Whoever takes this role needs to be comfortable being the person who tells a VP their team's numbers don't match reality, and needs the organizational backing to make that land. What You'll Own A single, company-wide CX quality standard, what good actually looks like at every stage: pre-sale handoff, onboarding, day-to-day support, renewal, escalation, and self-serve/community touchpoints. Today each function defines this for itself; this role defines it once, for everyone. A recurring, independent audit program, not passive dashboard-watching, but actively reviewing real tickets, calls, onboarding cases, and renewal conversations against the standard, across every customer-facing function. Root-cause investigations on major CX failures, when something goes wrong at scale (a rocky pricing rollout, a support SLA breach pattern, an onboarding failure in a specific segment), this pod investigates it properly and reports what actually happened, not just that it happened. A unified CX health scorecard across the full customer lifecycle, reported directly to leadership, one number and one narrative the whole company can be held to, replacing each function's own separate view of how we're doing. Connecting CX quality directly to retention risk, tying findings to renewal and expansion data so CX issues get treated as a revenue risk, not just a service-quality footnote. Structured mystery-shopping of Jisr's own funnel and support experience on a regular cadence, going through the actual customer journey as a customer would, not just reviewing what teams report about themselves. Tracking remediation to closure, when this pod finds a gap, it doesn't just report it and move on. It routes the finding to the right owner, and tracks the fix through to completion. In-product experience audits, extend the same independent review discipline to the product itself, not just human-delivered service. Systematically audit usability, workaround rates, and design consistency across modules, the same lens as a one-off feature-request friction analysis, run instead as a standing practice, and hold Product and Design accountable to it, the same as any other customer-facing function. This pod diagnoses and evidences what's broken; it does not design the fix or set a roadmap, that stays with Product.</p><p><strong>Desired Candidate Profile</strong></p><p>A background in CX/QA operations, internal audit, consulting or a similar cross-functional quality function, ideally at a B2B SaaS company with multiple customer-facing teams. Relevant certifications such as COPC etc Genuine comfort operating without direct authority over the teams being reviewed, this role influences through evidence and escalation, not reporting-line control. Someone who needs a team under them to be effective is the wrong fit. Strong analytical instincts, comfortable building scorecards, running root-cause investigations, and synthesizing both hard data and qualitative signals (call reviews, ticket audits, customer interviews) into one clear picture. A track record of building something from scratch, not just running an inherited team or process, this function doesn't exist at Jisr yet. Enough seniority and presence to tell a function leader their numbers don't hold up, constructively, and have it land. Fluent in Arabic and English.</p><p>Nice to Have Experience setting up an internal audit, QA, or CX center-of-excellence function specifically, rather than joining one already established. Familiarity with HRIS/SaaS customer journeys spanning sales, onboarding, support, and renewal, given'</p>

About the Role Scope The Site Program Leader operates within large-scale, mission critical Data Center programs, managing multiple stakeholders across EPC, OEM, General Contractor, and customer organizations in an international and multicultural environment. Typical assignments include 50MW+ projects delivered as part of multi- project programs exceeding €100M, covering construction, installation, testing, commissioning, and handover activities. In multi-site Data Center program, the Site Program Leader also provides leadership, governance, coaching, and functional oversight to Site Managers, Commissioning supervisors, HSE Managers, QA/QC Managers, Logistics Managers, and local & regional service teams. He will work in close collaboration with program technical director and Global Program Director.<br>Responsibilities Operate within large-scale, mission-critical Data Center programs. Manage multiple stakeholders across EPC, OEM, General Contractor, and customer organizations in an international and multicultural environment. Deliver 50MW+ projects as part of multi-project programs exceeding €100M. Cover construction, installation, testing, commissioning, and handover activities. Provide leadership, governance, coaching, and functional oversight to Site Managers, Commissioning supervisors, HSE Managers, QA/QC Managers, Logistics Managers, and local & regional service teams in multi-site Data Center programs. Work in close collaboration with program technical director and Global Program Director.<br>Qualifications Mandatory Bachelor's Degree in Electrical Engineering, Mechanical Engineering, Construction Management, or related discipline. Preferred Master's Degree in Engineering, Construction Management, or Project Management.<br>Required Skills15+ years of site management and construction leadership experience. Proven experience delivering large and complex industrial or mission-critical projects for multiple construction sites simultaneously, operating within multi-customer projects environments and coordinating multiple contractors and stakeholders across complex project portfolio. Demonstrated experience leading multi-site Data Center programs, including hyperscale campus developments, with responsibility for managing regional or program-level construction organizations and coordinating multiple project teams across dispersed locations.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Director Job </span> <br> <br> <br> <br> <span>Date:&nbsp; </span> <span>19 Jul 2026 </span> <br> <br> <br> <br> <span>Custom Field 1:&nbsp; </span> <span>650016 </span> <br> <br> <br> <br> <span>Location:&nbsp; </span> <span> </span><p> <span>Riyadh, SA </span> </p><br><br> #job-location.job-location-inline { display: inline; } <br> <br> <br> <br> <span>Facility:&nbsp; </span> <span>Technology &amp; Engineering </span> <br> <br> <br> <br> <span> <span> </span></span><p><strong><span>Job Description&nbsp;</span></strong></p><br><br> <br> <p><strong><span>OVERVIEW</span></strong></p><br><br> <br> <p><strong><span>Job Title</span></strong></p><br><br> <p><span>Director </span></p><br><br> <p><strong><span>Job Code</span></strong></p><br><br> <br> <p><strong><span>Grade</span></strong></p><br><br> <p><span>T3</span></p><br><br> <br> <p><strong><span>Group</span></strong></p><br><br> <p><span>Government Product</span></p><br><br> <p><strong><span>Division</span></strong></p><br><br> <p><span>Technology</span></p><br><br> <br> <p><strong><span>Department</span></strong></p><br><br> <p><span>IT Infrastructure</span></p><br><br> <p><strong><span>Unit</span></strong></p><br><br> <p><span>Data Center &amp; Infrastructure Services</span></p><br><br> <br> <br> <p><strong><span>ROLE PURPOSE</span></strong></p><br><br> <p><em><span>The aim is to state the overall significance of the job from the organization’s perspective.</span></em></p><br><br> <br> <p><span>The role is responsible for leading and managing the Data Centers &amp; Infrastructure Services Unit, ensuring the availability, resilience, security, and scalability of Elm’s on-premises and cloud infrastructure environments. The position oversees data center operations, server and AI infrastructure platforms, storage and backup services, and file synchronization capabilities while driving strategic initiatives, technology modernization programs, vendor management activities, and infrastructure governance to support business continuity, operational excellence, and organizational objectives.</span></p><br><br> <br> <br> <p><strong><span>KEY ACCOUNTABILITIES &amp; ACTIVITIES</span></strong></p><br><br> <p><em><span>This section describes <u>the principal outputs</u> required from the job.</span></em></p><br><br> <br> <p><strong><span>Key Accountabilities</span></strong></p><br><br> <p><strong><span>Key Activities</span></strong></p><br><br> <br> <ol> <li><span>Infrastructure Strategy &amp; Leadership</span></li> </ol> <ul> <li><span>Develop and execute the unit’s strategic roadmap aligned with Elm’s technology direction and business objectives.</span></li> <li><span>Lead infrastructure modernization initiatives across on-premises and cloud environments.</span></li> <li><span>Ensure alignment between infrastructure capabilities and organizational growth requirements.</span></li> <li><span>Drive continuous improvement and operational excellence programs.</span></li> </ul> <br> <ol> <li><span>Data Center Operations Management</span></li> </ol> <ul> <li><span>Direct and oversee all data center operations to ensure service availability and operational stability.</span></li> <li><span>Ensure effective capacity planning, environmental controls, and operational readiness.</span></li> <li><span>Monitor service performance and infrastructure reliability metrics.</span></li> <li><span>Lead initiatives to improve operational efficiency and service quality.</span></li> </ul> <br> <ol> <li><span>Servers, Virtualization &amp; AI Infrastructure</span></li> </ol> <ul> <li><span>Manage physical and virtual server environments and related platforms. </span></li> <li><span>Oversee infrastructure supporting advanced workloads including AI environments. </span></li> <li><span>Ensure systems performance, availability, and lifecycle management. </span></li> <li><span>&nbsp;Supervise implementation and maintenance activities.</span></li> </ul> <br> <ol> <li><span>Storage, Backup &amp; Data Protection</span></li> </ol> <ul> <li><span>Oversee enterprise storage solutions including SAN, NAS, and cloud storage platforms. </span></li> <li><span>Ensure robust backup, recovery, and disaster recovery capabilities. </span></li> <li><span>Maintain data protection strategies, retention policies, and secure file synchronization services. </span></li> <li><span>Ensure compliance with data protection and business continuity requirements.</span></li> </ul> <br> <ol> <li><span>Cloud &amp; Hybrid Infrastructure Management</span></li> </ol> <ul> <li><span>Manage operations across on-premises and cloud infrastructure environments. </span></li> <li><span>Ensure proper utilization and performance of cloud resources. </span></li> <li><span>Support implementation of cloud-related initiatives and services. </span></li> <li><span>&nbsp;Ensure compliance with cloud governance and security requirements.</span></li> </ul> <br> <ol> <li><span>Projects, Initiatives &amp; Transformation</span></li> </ol> <ul> <li><span>Lead execution of infrastructure-related projects and initiatives. </span></li> <li><span>Ensure timely delivery within scope and operational requirements. </span></li> <li><span>Coordinate with stakeholders to support implementation activities. </span></li> <li><span>Track progress and resolve issues impacting project delivery.</span></li> </ul> <br> <ol> <li><span>Vendor, Contracts &amp; Financial Management</span></li> </ol> <ul> <li><span>Manage vendors providing infrastructure services and solutions. </span></li> <li><span>Oversee contract execution and service delivery compliance. </span></li> <li><span>Handle escalations and ensure resolution of vendor-related issues. </span></li> <li><span>Support procurement processes and technical evaluations.</span></li> </ul> <br> <ol> <li><span>Team Leadership &amp; Capability Development</span></li> </ol> <ul> <li><span>Lead and manage infrastructure teams across multiple functions. </span></li> <li><span>Oversee team performance, workload distribution, and service delivery. </span></li> <li><span>Provide technical guidance and support to team members. </span></li> <li><span>Ensure team alignment with operational objectives and standards.</span></li> </ul> <br> <ol> <li><span>Policies, Processes &amp; Procedures</span></li> </ol> <ul> <li><span>Follow and enforce all relevant departmental policies, processes, and standard operating procedures. </span></li> <li><span>Ensure work is carried out in a controlled and consistent manner. </span></li> <li><span>Comply with safety, quality, and environmental policies.</span></li> </ul> <br> <ol> <li><span>Information Security</span></li> </ol> <ul> <li><span>Ensure compliance with information security policies and standards. </span></li> <li><span>Maintain secure infrastructure environments and access controls. </span></li> <li><span>Support implementation of security controls and risk mitigation measures.</span></li> </ul> <br> <br> <br> <p><strong><span>JOB SPECIFICATIONS</span></strong></p><br><br> <br> <p><strong><span>Academic and professional qualifications</span></strong></p><br><br> <ul> <li><span>Bachelor’s degree in Information Technology, Computer Science, or related field. </span></li> <li><span>Relevant certifications (e.g., ITIL, TOGAF, Cloud, Data Center, or Infrastructure Management) are preferred.</span></li> </ul> <br> <p><strong><span>Years and Nature of Experience</span></strong></p><br><br> <ul> <li><span>10+ years of experience in IT Infrastructure or technology operations. </span></li> <li><span>Experience in managing data centers, servers, storage, and cloud environments.</span></li> </ul> <br> <br> <br> <br> <br> <br> <br> <br> <br> <p> <span> <br><strong>Job Segment: </strong> <span>Data Center, Information Security, Computer Science, Virtualization, Engineer, Technology, Engineering </span> </span> </p><br><br> <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h3 >About the Role</h3> <p >Accenture Saudi Arabia is seeking an <strong >OT Incident Response</strong> professional to join our team in Riyadh. This full-time role functions as the senior technical authority within the Operational Technology Security Operations Center (OT SOC), responsible for advanced threat hunting, OT-aware digital forensics and incident response (DFIR), and detection engineering. The individual will lead responses to complex and high-severity OT incidents, develop the SOC's OT detection capabilities, and serve as a subject matter expert for industrial threat scenarios, translating OT threat intelligence into actionable detections.</p> <h3 >Core Responsibilities</h3> <ul > <li >Lead investigations and response efforts for complex, high-severity, and suspected targeted attacks within OT/ICS environments.</li> <li >Perform proactive, hypothesis-driven threat hunting across OT networks and assets, including designing and executing hunt campaigns.</li> <li >Conduct OT-aware DFIR, including forensic acquisition and analysis of ICS hosts, engineering workstations, HMIs, controllers, and network captures, ensuring process safety and evidence integrity.</li> <li >Design, build, and tune detection content and correlation rules, managing the detection engineering lifecycle for the OT SOC.</li> <li >Operationalize OT threat intelligence (*, threat groups such as ELECTRUM/Sandworm and XENOTIME; malware such as TRITON/TRISIS, Industroyer, and PIPEDREAM) and map it to detections via MITRE ATT&amp;CK for ICS.</li> <li >Define, document, and continuously improve OT incident response playbooks and runbooks.</li> <li >Serve as a senior escalation point and mentor for L1/L2 analysts, providing technical coaching and quality review of investigations.</li> <li >Lead and support OT tabletop exercises and purple team/adversary emulation activities.</li> <li >Advise on OT network architecture, segmentation, and monitoring placement to address detection gaps.</li> <li >Produce executive and technical incident reports, briefing stakeholders on root cause, impact, and remediation.</li> <li >Support compliance, audit, and regulatory reporting aligned to NCA OTCC-1:2022, ECC, and ISA/IEC 62443, including incident notification expectations to the NCA.</li> </ul> <h3 >Educational Background and Professional Experience</h3> <ul > <li >Bachelor's degree in Cybersecurity, Computer/Electrical/Instrumentation Engineering, or a related field. A Master's degree is a plus.</li> <li >6–10+ years of cybersecurity experience, with a minimum of 4 years specifically in OT/ICS security operations, DFIR, or threat hunting.</li> <li >Proven experience leading OT/ICS incident response and forensic investigations.</li> </ul> <h3 >Technical Skills and Domain Knowledge</h3> <ul > <li >Deep expertise in OT protocols and ICS architectures (DCS, SCADA, PLC, SIS) and the Purdue model.</li> <li >Strong command of OT monitoring platforms (*, Nozomi, Claroty, Dragos, Tenable OT, Defender for IoT) and SIEM detection engineering (*, Splunk, QRadar, Sentinel).</li> <li >Advanced working knowledge of MITRE ATT&amp;CK for ICS, NIST SP 800-82, ISA/IEC 62443, and NCA OTCC.</li> <li >Expert analytical, forensic, and reverse-engineering/malware-analysis aptitude within an OT context.</li> </ul> <h3 >Key Attributes and Preferred Certifications</h3> <ul > <li >Strong leadership, mentoring, and stakeholder-management skills.</li> <li >Sound judgment in balancing cybersecurity response against process safety and operational availability.</li> <li >Excellent written and verbal communication in English; Arabic is strongly preferred for regulator and executive engagement.</li> <li >GIAC certifications such as GRID, GCIP, GICSP, GCFA, or GREM are strongly preferred.</li> <li >Vendor expert-level certifications from platforms like Dragos, Claroty, or Nozomi are also preferred.</li> </ul> <h3 >Work Environment and Expectations</h3> <p >This full-time position is based in Riyadh and requires availability for on-call escalation and incident leadership outside normal business hours. The role involves driving continuous improvement of the SOC's OT defenses and collaborating with various stakeholders to enhance the overall cybersecurity posture.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Soon to be one of the region’s foremost luxury beachside destinations, The Red Sea will comprise of the idyllic natural islands and lagoons across 200 kms of coastline along the western coast of the Kingdom of Saudi Arabia, between the cities of Umluj and Al Wajh. The new Four Seasons Resort will be located on Shura Island, the hub of the development and home to a yacht marina, leisure and lifestyle facilities, retail offerings, 18-hole golf course and more. The Red Sea destination is being built with sustainable practices and tourism at its core, with the masterplan being informed by an impressive marine spatial planning simulation to model the environmental impact of development and operations to minimize over-tourism while providing guests with an exceptional travel and lifestyle experience. The destination will also rely on renewable energy and will only develop a small portion of the islands with expansive dedicated conservation zones. The new Four Seasons Resort will offer approximately 149 rooms and suites, all with uninterrupted views over white sand beaches and crystal-clear waters. The property will also feature six restaurant and lounge outlets, meeting and events spaces, a marine discovery centre, Kids for All Seasons space and much more. Whether looking for rest and relaxation or sport and water activities, there will be something for everyone, including a full-service spa with a hammam, tennis courts, three outdoor pools with cabanas, and two separate beaches for families and adults perfect for soaking in the sun or diving down to explore the coral reefs.<br><br><b>The Role of the Core Agent:</b><br><p>As a <b>Core Agent</b> at Four Seasons Red Sea, you will be the key connection between our guests and the hotel’s services, ensuring that every interaction is handled with care, professionalism, and efficiency. Whether managing guest inquiries, coordinating reservations, or assisting with service requests, your role is central to creating a seamless and memorable experience.</p><br><br><p>By anticipating guest needs and delivering thoughtful, personalized service, you help uphold the Four Seasons reputation for excellence — turning ordinary moments into extraordinary memories.</p><br><br><br><b>Knowledge and Skills</b><ul><li><p>Proficiency in written, spoken, and reading <b>English and Arabic</b>.</p><br><br></li><li><p>Previous <b>hotel or call center experience</b> preferred.</p><br><br></li><li><p>Strong <b>communication and multitasking skills</b>.</p><br><br></li><li><p>Familiarity with hotel systems and reservations software is an advantage.</p><br><br></li><li><p><b>Locals only</b>, as per Saudi Labor Law.</p><br><br></li></ul><br><b>What to Expect</b><ul><li><p>Competitive basic salary.</p><br><br></li><li><p>Competitive live-out allowance.</p><br><br></li><li><p>Travel allowance, if applicable.</p><br><br></li><li><p>30 days of annual vacation.</p><br><br></li><li><p>10 public holidays per year.</p><br><br></li><li><p>Complimentary employee meals.</p><br><br></li><li><p>Medical insurance.</p><br><br></li><li><p>Life insurance.</p><br><br></li><li><p>Employee Assistance Program.</p><br><br></li><li><p>Worldwide complimentary room nights at Four Seasons hotels.</p><br><br></li><li><p>Laundry/dry cleaning services for work attire.</p><br><br></li><li><p>Opportunities for growth and development.</p><br><br></li></ul><br><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Overview We Are PepsiCo PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes LAY’S ®️, DORITOS ®️, CHEETOS ®️, GATORADE ®️, PEPSI ®️, QUAKER ®️ and more. PepsiCo's product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales. Guiding PepsiCo is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). Pep+ is our strategic end-to-end transformation that puts sustainability and human capital at the center of how we will create value and growth by operating within planetary boundaries and inspiring positive change for planet and people. Our employees drive our culture. No two days are the same; we are dynamic and full of passionate teams that embrace new ideas through our collaborative spirit. At PepsiCo, we know that our company can only succeed when our associates and the society we serve flourishes. We are committed to fostering a diverse workforce by creating a collaborative, equitable and inclusive space where everyone, regardless of what we look like, where we come from or who we love, has a voice. At PepsiCo we create a Space to be y( )u. Learn more about our culture and life at PepsiCo: https://stories.pepsicojobs.com/ Join PepsiCo, dare to transform. Responsibilities JOB PURPOSE As part of the KSA sales team the primary role of this position is to maximize sales volume, minimize stales, achievement of distribution targets, implementation of agreed merchandising standards, collection of accounts receivable and maintaining high levels of customer service. Operating procedures must be followed to ensure that there is continuity of standards across the KSA to support these primary job functions. In addition to these duties the Pre-seller will also provide his supervisor with latest market information in order to develop any sales opportunities. The Pre-seller will be required to attend training courses designed to improve levels of professionalism and customer service. The Pre-seller is required to complete a daily debriefing with his supervisor.  Sell the full range of products to an agreed list of customers. Sales will be measured against previously agreed targets. Levels of stales must be below the agreed target provided by his supervisor.  The customers are to receive the service approved by the supervisor. The call frequencies as well as the daily route plan are key to maintaining the levels of customer satisfaction demanded by the company. The supervisor will review the actual customers visited daily during the daily debriefing sessions.  Carry out the daily and weekly vehicle checks as laid down in the operating procedures. The salesman is responsible for maintaining the sales vehicle in a clean and roadworthy condition and any defects or damage must be reported at the earliest opportunity to the supervisor.  Supply ready to ship customer orders on time. Full details including delivery arrangements to be included  Maintaining individual customer stock levels to the agreed requirements in order to make sure that out of stock problems are kept to a minimum.  The Pre-seller is responsible for the implementation of the agreed in store merchandising communicated by the supervisor. Where there is additional support from a company merchandiser the Pre-seller will agree with the supervisor the arrangements planned in the outlets with the support.  Advise the supervisor of any relevant competitor activity taking place in the area served.  Daily reconciliation of all cheques, cash &amp; credit sales.  Staff are always to be neatly groomed and presentable.  Maintain a high standard of driving and obey the driving regulations.  The following Key Performance Indicators (KPI’s) will be used to measure performance. Failure to deliver consistently the results required will lead to disciplinary action.  Key Performance Indicators. (KPI’s) Qualifications EXPERIENCE / COMPETENCIES REQUIRED  Diploma or bachelor’s degree or Equivalent.  1 to 3 years’ Experience in Sales &amp; Account building  Communication skills  Negotiation skills  Conflict Management  Sales Planning  Basic accounting skills</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>