وظائف المنطقة الشرقية
١٦٢٢ وظائف شاغرة
<div><div ><p ><strong><span >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><span ></span></p><p ><span > </span></p><p ><span >Would you like to become part of the world's most international company in the world?</span></p><p ><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p ><span > <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><p ><span >Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><p ><span > </span></p><p ><strong><span ></span></strong></p><p ><strong><span ></span></strong></p><p ><strong><span >Overall Role Purpose </span></strong></p><p ><span ></span></p><p class="MsoPlainText" align="left" ><span >The call center Advisor is responsible for answering customer inbound calls and inquiries:</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Ensure customers bookings and traces are actioned as per network standards</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span ><span> </span>Provide a competent, courteous, efficient and proactive point of contact for customers both internal & extrnal </span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Responsible to be on time when scheduled and to adhere to the schedule as stated by the management. </span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Responsible in helping to achieve revenue and upselling targets through effectively promoting and selling DHL’s products and value added service.</span></p><p ><strong><span ></span></strong></p><p ><strong><span >Your Tasks:</span></strong><span ></span></p><p class="MsoPlainText" align="left" ><span >Service Quality:</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Arrange Booking for pickup.</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Customer complaint handling</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Transfer Calls</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Make follow up Calls.</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Tracing shipment.<span> </span>Open and provide information.</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Capture all types of Calls.</span></p><p><span ></span></p><p class="MsoPlainText" align="left" ><span >Customer Service:</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Supply correct & precise information to customers and advise customers of shipment acceptance & carriage.</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Sell insurance to customers wherever possible.</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Always support customer requests and follow up when needed.</span></p><p><span ></span></p><p><span >Open tracing files, updating customer with shipment process, call the operation to check time of delivery, provide customer with shipping process and requirements, register booking, generate sales leads, open quotes, sells the products and service, address complaints, maintain good relationship with the customers by providing them with the highest quality service possible to offer. </span></p><p><strong><span >Your Profile:</span></strong><span ></span></p><ul><li><span >High school education or above</span></li><li><span >Preferable 1 year experience on Customer service</span></li><li><span >Previous call center experience</span></li><li><span >Previous experience dealing with a wide range of customers face to face or over the phone in busy service industries. </span></li><li><span >Previous experience of telephone and/or electronic order booking system </span></li><li><span >Demonstrated success in achieving target through selling service and products. </span></li><li><span >Excellent typing skills</span></li><li><span >Strong written and verbal communication skills are essential.</span></li><li><span >Fluent in English, Arabic language is an added advantage.</span></li><li><span >Critical thinking</span></li><li><span >Attention to detail.</span></li><li><span >Be an effective team player.</span></li></ul><p ><span ></span></p><p ><strong><span >Our Offer:</span></strong></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Strong career support in an international environment.</span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Great culture and colleagues.</span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Multifarious benefit program.</span></p><p class="MsoNoSpacing"><span ></span></p><p ><span >Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><p ><span > </span></p><p ><strong><span >We look forward to receiving your application!</span></strong></p><p ><span > </span></p></div><br></div>
<div><div ><p ><font color="#ff0000" face="Delivery, sans-serif"><strong>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</strong></font></p><p ><font color="#ff0000" face="Delivery, sans-serif"><br></font></p><p ><font face="Delivery, sans-serif">Would you like to become part of the world's most international company in the world?</font><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p ><font face="Delivery, sans-serif">Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express </font></p><p ><font face="Delivery, sans-serif">Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</font></p><p ><font face="Delivery, sans-serif"><strong><font color="#ff0000"><br></font></strong></font></p><p ><font face="Delivery, sans-serif"><strong><font color="#ff0000">Overall Role Purpose </font> </strong></font></p><p ><font face="Delivery, sans-serif">Drive and facilitate the achievement of service excellence via the adoption of best demonstrated practices through improvement programmes and identify process gaps to create a more seamless operations whilst managing counselling and coaching activities aimed at reinforcing strengths and bridging weaknesses in the different sections of the CS Dept.</font></p><p ><font face="Delivery, sans-serif" color="#ff0000"><br></font></p><p ><font face="Delivery, sans-serif" color="#ff0000"><strong>Your Tasks:</strong></font></p><p ><font face="Delivery, sans-serif"><u>Customer Service Senior Management (CS Section Managers)</u></font></p><p ><font face="Delivery, sans-serif">• Ensure relevant skills and competencies in each customer service section are up to date and CS personnel are effectively trained to an acceptable standard to achieve service excellence. </font></p><p ><font face="Delivery, sans-serif">• Work with the CS Section managers to provide coaching and training to customer service staff with the objective of upgrading their skills level</font></p><p ><font face="Delivery, sans-serif">• Assist the CS Section managers in the administration and monitoring of the quality.</font></p><p ><font face="Delivery, sans-serif">• Support in conducting audits in the function to ensure the achievement and maintenance of service quality and Centre of excellence (COE) objectives.</font></p><p ><font face="Delivery, sans-serif">• Work closely with the CS Manager and CS Section managers on career progression planning for CS personnel. </font></p><p ><font face="Delivery, sans-serif"><br></font></p><p ><font face="Delivery, sans-serif"><u>Regional Office and Subfunction Managers</u></font></p><p ><font face="Delivery, sans-serif">• Work closely with RO’s Customer Service & Support Manager to implement regionally driven projects and initiatives in the country and identify areas or processes for service improvement and recommend specific CS-related improvement actions.</font></p><p ><font face="Delivery, sans-serif">• Collaborate with RO to deploy a Mystery Shopper programme to drive Service Excellence based on independent assessments of service quality and benchmark against competitor performance in areas of the service delivery. </font></p><p ><font face="Delivery, sans-serif">• Ensure the analysis of service incidents and failures is carried out to surface trends in service gaps and process weaknesses in the Customer Service Dept or other interfacing functional departments (e.g. Hub, Gateway, Network, Contractors, etc.) that may impact service excellence </font></p><p ><font face="Delivery, sans-serif">• Work closely with CS Functional managers and supervisors to define post-training evaluation and coaching techniques to gauge training effectiveness, recommend changes where appropriate and identify strengths for reinforcement and weaknesses for further training.</font></p><p ><font face="Delivery, sans-serif">• Collaborate with RO, First Choice & Cross Functional team to improve customer experience with the feedback received through different channels i.e. VOICE. Derive efficiency initiatives through feedbacks received from customers. </font></p><p ><font face="Delivery, sans-serif">• Work with HR T&D Manager to ensure appropriate external programs are planned for CS. </font></p><p ><font face="Delivery, sans-serif"><u><br></u></font></p><p ><font face="Delivery, sans-serif"><u>Training & Development Function</u></font></p><p ><font face="Delivery, sans-serif">• Conduct skills verification (tests) to ensure that relevant CS skills and competencies are current and effectively trained.</font></p><p ><font face="Delivery, sans-serif">• Ensure effective use of Workforce Management tool to produce and manage rosters, that provide optimum resources to cater to the incoming call volumes, ensure 24 hour cover including public holidays, annual leave, pending off, etc. and reduce / manage overtime down to a minimum without compromising the service promise.</font></p><p ><font face="Delivery, sans-serif">• Plan, design and develop training programs and materials (including Train-the-Trainer Training for CS Managers/Supervisors) or source external training to support outstanding Customer Service standards.</font></p><p ><font face="Delivery, sans-serif">• Ensure post-implementation review of processes and analysis of data is carried out to gauge – where applicable and feasible – the effectiveness of implemented programs.</font></p><p ><font face="Delivery, sans-serif">• Develop appropriate performance metrics for the evaluation of customer contact skills and competencies, which will facilitate the identification of CS-related training needs gaps.</font></p><p ><font face="Delivery, sans-serif">• Develop, maintain and update a comprehensive and effective internal training programme aligned to the CS department’s and company’s training objectives </font></p><p ><font face="Delivery, sans-serif">• Lead and provide clear objectives for the CS analyst in assigned tasks to facilitate the achievement of CSD departmental goals</font></p><p ><font face="Delivery, sans-serif">• Evaluate external training consultants on appropriate training for CS staff</font></p><p ><font face="Delivery, sans-serif">• Perform scheduled call monitoring and service audits to (via various contact media in the Customer Contact Centre) that CS personnel are continually working towards delighting customers through consistent and excellent service standards.</font></p><p ><font face="Delivery, sans-serif">• Coordinate and roll-out a specified number of CS Frontline Training for new recruits yearly</font></p><p ><font face="Delivery, sans-serif"><br></font></p><p ><font face="Delivery, sans-serif"><u>Strategic Planning for Customer Service Development and Budget Compliance </u></font></p><p ><font face="Delivery, sans-serif">? Prepare the CS Training and Development Plan per AOP requirements and ensure the training and development needs of CS personnel reflect business imperatives.</font></p><p ><font face="Delivery, sans-serif">• Ensure that budgeted training man-days are met in accordance with overall organisation plan and schedule</font></p><p ><font face="Delivery, sans-serif">• Identify benchmarking exercises against competitor / cross-industry / network customer contact centres for CS Analyst to carry out such exercises to surface best demonstrated practices and explore the viability of implementing these with a cost-benefit analysis and a business case justification. </font></p><p ><font face="Delivery, sans-serif">• Implementation of corrective and preventive actions to pre-empt recurrence in line with the focus on achievement of service excellence to customers.</font></p><p ><font face="Delivery, sans-serif"><br></font></p><p ><font face="Delivery, sans-serif"><u>Information Management</u></font></p><p ><font face="Delivery, sans-serif">• Guide on the construction of a database on employee training for the CS department and ensure that training records are maintained and updated promptly with a monthly summary report submitted to the CS Manager.</font></p><p ><font face="Delivery, sans-serif">• Ensure that CS Analyst maintain and update documented work procedures and instructions to reflect the latest and accurate information and that current practice reflect specified procedures.</font></p><p ><font face="Delivery, sans-serif"><br></font></p><p ><font face="Delivery, sans-serif" color="#ff0000"><strong>Your Profile:</strong></font></p><p ><font face="Delivery, sans-serif">• Presentation skills (excellent)</font></p><p ><font face="Delivery, sans-serif">• Facilitation and training skills (excellent)</font></p><p ><font face="Delivery, sans-serif">• Customer-facing and interaction skills (excellent)</font></p><p ><font face="Delivery, sans-serif">• Software skills (Word, Excel, PowerPoint, etc.) (excellent)</font></p><p ><font face="Delivery, sans-serif">• Software skills (Customer Contact Centre systems, e.g. ACD, PABX, CRM, CTI, IVR, Workforce Management Systems, Quality Monitoring Systems, etc.) (good working knowledge)</font></p><p ><font face="Delivery, sans-serif">• Software skills (MS Power tools, DHL Systems) (preferable)</font></p><p ><font face="Delivery, sans-serif">• Communication skills, spoken and written (excellent)</font></p><p ><font face="Delivery, sans-serif">• Negotiation and interpersonal skills (excellent)</font></p><p ><font face="Delivery, sans-serif">• Leadership skills (excellent)</font></p><p ><font face="Delivery, sans-serif">• Analytical, organizational and motivational skills (excellent)</font></p><p ><font face="Delivery, sans-serif">• Project Management skills (excellent)</font></p><p ><font face="Delivery, sans-serif">• People Management skills (excellent)</font></p><p ><font face="Delivery, sans-serif"><br></font></p><p ><font face="Delivery, sans-serif" color="#ff0000"><strong>Our Offer:</strong></font></p><p ><font face="Delivery, sans-serif">• Strong career support in an international environment.</font></p><p ><font face="Delivery, sans-serif">• Great culture and colleagues.</font></p><p ><font face="Delivery, sans-serif">• Multifarious benefit programm.</font></p><p ><font face="Delivery, sans-serif"><br></font></p><p ><font face="Delivery, sans-serif">Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</font></p><p ><font face="Delivery, sans-serif"> </font></p><p ><font face="Delivery, sans-serif">We look forward to receiving your application!</font></p><p ><font face="Delivery, sans-serif"> </font></p><div><font face="Delivery, sans-serif"><br></font></div></div></div>
<div><div ><span lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); display: inline; float: none; font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">v</span><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); display: inline; font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><p ><strong><span >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><span ></span></p><p ><span > </span></p><p ><span >Would you like to become part of the world's most international company in the world?</span></p><p ><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p ><span > <br>Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><p ><span >Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><p ><span > </span></p><p ><strong><span ></span></strong></p><p ><strong><span ></span></strong></p><p ><strong><span >Overall Role Purpose </span></strong></p><p ><span ></span></p><p class="MsoPlainText" align="left" ><span >The call center Advisor is responsible for answering customer inbound calls and inquiries:</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Ensure customers bookings and traces are actioned as per network standards</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span ><span> </span>Provide a competent, courteous, efficient and proactive point of contact for customers both internal & extrnal</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Responsible to be on time when scheduled and to adhere to the schedule as stated by the management.</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Responsible in helping to achieve revenue and upselling targets through effectively promoting and selling DHL’s products and value added service.</span></p><p ><strong><span ></span></strong></p><p ><strong><span >Your Tasks:</span></strong><span ></span></p><p class="MsoPlainText" align="left" ><span >Service Quality:</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Arrange Booking for pickup.</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Customer complaint handling</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Transfer Calls</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Make follow up Calls.</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Tracing shipment.<span> <span> </span></span>Open and provide information.</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Capture all types of Calls.</span></p><p><span ></span></p><p class="MsoPlainText" align="left" ><span >Customer Service:</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Supply correct & precise information to customers and advise customers of shipment acceptance & carriage.</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Sell insurance to customers wherever possible.</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Always support customer requests and follow up when needed.</span></p><p><span ></span></p><p><span >Open tracing files, updating customer with shipment process, call the operation to check time of delivery, provide customer with shipping process and requirements, register booking, generate sales leads, open quotes, sells the products and service, address complaints, maintain good relationship with the customers by providing them with the highest quality service possible to offer.</span></p><p><strong><span >Your Profile:</span></strong><span ></span></p><ul><li><span >High school education or above</span></li><li><span >Preferable 1 year experience on Customer service</span></li><li><span >Previous call center experience</span></li><li><span >Previous experience dealing with a wide range of customers face to face or over the phone in busy service industries.</span></li><li><span >Previous experience of telephone and/or electronic order booking system</span></li><li><span >Demonstrated success in achieving target through selling service and products.</span></li><li><span >Excellent typing skills</span></li><li><span >Strong written and verbal communication skills are essential.</span></li><li><span >Fluent in English, Arabic language is an added advantage.</span></li><li><span >Critical thinking</span></li><li><span >Attention to detail.</span></li><li><span >Be an effective team player.</span></li></ul><p ><span ></span></p><p ><strong><span >Our Offer:</span></strong></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Strong career support in an international environment.</span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Great culture and colleagues.</span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Multifarious benefit program.</span></p><p class="MsoNoSpacing"><span ></span></p><p ><span >Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><p ><span > </span></p><p ><strong><span >We look forward to receiving your application!</span></strong></p><p ><span > </span></p></div></div><br></div>
تقديم الدعم والمساعدة الفنية للموظفين والعملاء الذين تواجههم مشاكل في تقنية المعلومات ومساندتهم، وتحديد الأدوات والمستلزمات المطلوبة للقيام بأعمال دعم الموظفين والعملاء وحل المشاكل التي تواجههم، وتوفير المعلومات الفنية الخاصة بأجهزة ونظم وبرامج تقنية المعلومات، وحفظ البيانات والمعلومات المتعلقة بعمليات الدعم الفني وإعداد وتقديم تقارير العمل.
الحفاظ على سجلات الموظفين وتحديثها، وإعداد التقارير المتعلقة بالوظيفة، ورفعها إلى المختصين.
الإشراف العام على أنشطة إدارة المشاريع والبرامج في الجهة، ومتابعة عمليات تطوير خطط تنفيذ المشاريع والبرامج ومراقبة سير العمل فيها ووضع وتتبع موازناتها وإجراءاتها التعاقدية وتحديد تكاليفها ومصادر تمويلها ومتابعة عمليات التنفيذ بما يضمن إنجازها وتحقيقها للأهداف التي وضعت لها بناء على الجدول الزمني المعد لها وضمن الميزانية المخصصة لها.
<p>Under direct supervision, performs the rigging up and down of Multiple Service line equipment and Job Safety Analysis (JSA) and safety meetings. Assembles and prepares equipment for installation and service. Assists in the running of a job. Maintains general housekeeping, cleanup, repair, and preparation of equipment for the next job. Performs pre/post job equipment inspections. Responsible for safe crane and rigging operations during the delivery of services in accordance with Customer&aposs design and KPI&aposs. Operates High Pressure fluid pump and coil tubing support equipment (flow back package). Performs hydrostatic testing on Blow Out Prevention Equipment (BOPE) and reels during pre/post job procedures including Preventative Maintenance (PM&aposs). Mentors peers and trains Operator Assistants. Monitors well control parameters and calculations before and during job applications. Performs and completes preventative maintenance on all associated equipment. Promotes safety awareness and environmental consciousness, and complies with all applicable safety and environmental procedures and regulations. Ensures compliance with Health, Safety, and Environmental (HSE) regulations and guidelines. Promotes and takes an active part in the Quality Improvement Process. Job tasks, correctly performed, impact indirectly on cost containment, efficiency, profitability or operations. Consequences of error are easily measured and can be confined.</p><p><strong>Desired Candidate Profile</strong></p><p>Skills typically acquired through completion of high school diploma or similar education and typically 6 months experience. Licensure to drive commercial vehicles may be required. Product Service Line (PSL) specific equipment/job skills required. Must have completed essential math, red book and Coil Tubing I training. Must possess good interpersonal skills and the ability to communicate effectively with others. Basic reading comprehension and writing skills are required. Basic computer skills are required.</p><p>Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation .</p>
<p>ROLE PURPOSE: Promotion of Aspen products to health care professionals in assigned territory including building relations with HCPs, delivering the Key brands marketing messages and achieve sales targets.</p><p>Responsibilities (what must be done)</p><ul><li>Represent Aspen through achieving daily targeted Face to Face calls to physicians and pharmacists.</li><li>Regularly Conducting AVAs & promotional activities.</li><li>Achieve assigned Sales Targets in the designated territory.</li><li>Build sustainable positive relationships with target HCPs and Key stakeholders in assigned territory.</li><li>Maintain updated customer database.</li><li>Timely Submission of Daily Calls Report & Weekly Sales Trackers.</li><li>Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with healthcare professionals.</li><li>To provide accurate and complete market feedback on competition, new product concepts, and customer requirements as well as marketing opportunities</li><li>Planning and execution of medical educational events.</li><li>Conduct ongoing market analysis.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor Degree in B.Sc pharmacy</li><li>2 Years in Pharmaceutical Sales</li></ul><p><strong>TECHNICAL SKILLS:</strong> Selling Skills/Presentation Skills - Professional</p><p><strong>KEY ATTRIBUTES:</strong> Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills</p><p><strong>ASPEN COMPETENCIES:</strong></p><p><strong>BUSINESS</strong> Foster Consumer & Customer Commitment Makes Good Decision</p><p><strong>PEOPLE</strong> Communicate Effectively Dealing with ambiguity/Embrace change</p><p><strong>SELF</strong> Continuously Grow & Develop Contribute Special Expertise</p>
<p>We are looking for Saudi candidates to work as Car Rental Receptionists in the Eastern Province. Applicants must have previous experience in the car rental industry, customer reception, and rental contract processing.</p><p>Key Responsibilities</p><ul><li>Welcome customers and provide excellent customer service.</li><li>Prepare and manage car rental contracts.</li><li>Explain rental terms and conditions to customers.</li><li>Handle vehicle reservations, delivery, and returns.</li><li>Update customer and rental information in the system.</li><li>Ensure customer satisfaction and compliance with company policies.</li></ul><p>Required Qualifications</p><ul><li>Previous experience in the car rental industry.</li><li>Strong customer service and communication skills.</li><li>Good computer skills.</li><li>Ability to work under pressure and as part of a team.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience in the car rental industry.</li><li>Strong customer service and communication skills.</li><li>Good computer skills.</li><li>Ability to work under pressure and as part of a team.</li></ul>
<p>LCI is urgently seeking an experienced and passionate Technical Trainer Non-Destructive Testing (NDT) to join our team in Al Ju'aymah, Eastern Province, Saudi Arabia. This role offers an opportunity to deliver high-quality technical and vocational training in Non-Destructive Testing (NDT), inspection, quality assurance and quality control, combining theoretical learning with practical and workplace-relevant activities. The successful candidate will bring strong NDT and industrial inspection experience, excellent teaching and facilitation skills, and a commitment to delivering engaging, industry-relevant learning experiences.</p><p>Key Responsibilities</p><p>Training Delivery</p><ul><li>Deliver classroom-based, workshop, and practical technical training sessions.</li><li>Facilitate learning through presentations, demonstrations, case studies, simulations, and hands-on activities.</li><li>Support trainees in applying NDT methods, inspection principles, QA/QC, safety, and workplace best practices.</li><li>Monitor learner progress and provide coaching, mentoring, and constructive feedback.</li></ul><p>Curriculum Development</p><ul><li>Develop, review, and update training materials, lesson plans, presentations, assessments, and practical exercises.</li><li>Ensure training content reflects current industry standards, technologies, and best practices.</li><li>Integrate project management, operational excellence, and continuous improvement methodologies into training delivery.</li></ul><p>Assessment and Quality Assurance</p><ul><li>Conduct trainee assessments and evaluate competency against learning outcomes.</li><li>Maintain accurate training and assessment records.</li><li>Participate in quality assurance activities and continuous improvement initiatives.</li></ul><p>Health, Safety and Compliance</p><ul><li>Promote safe working practices throughout all training activities.</li><li>Ensure compliance with organizational policies, procedures, and regulatory requirements.</li><li>Maintain training facilities, equipment, and resources in a safe and effective condition.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Job requirements</h2><h3>Essential Qualifications and Experience</h3><ul><li>Bachelor's Degree in Engineering or a directly related technical/vocational specialization from a recognized university or institution.</li><li>Minimum 3 years of appropriate commercial/industrial experience directly related to Non-Destructive Testing (NDT) and/or QA/QC inspection.</li><li>Minimum 3 years of teaching experience, preferably in post-secondary technical and vocational education and training (TVET).</li><li>Strong knowledge of NDT inspection methods, industry safety standards, QA/QC practices, and relevant technical standards.</li><li>Excellent presentation, communication, facilitation, report writing, and documentation skills.</li><li>Ability to deliver both theoretical and practical competency-based training using specialist NDT equipment.</li><li>Proficiency in Microsoft Office applications and Learning Management Systems (LMS).</li></ul><h3>Preferred Qualifications</h3><ul><li>Professional NDT certifications relevant to the specialist area are highly desirable.</li><li>Assessor/IQA or recognized TVET teaching/training qualification is desirable.</li><li>Previous experience teaching or training non-native English speakers is desirable.</li></ul><h3>Language Requirement</h3><ul><li>For Native English speakers (citizens of the UK, USA, Canada, New Zealand, Australia, or Ireland) there is no need to demonstrate English proficiency</li><li>Saudi s and Non-native English speakers must demonstrate English proficiency equivalent to IELTS Academic 6.5 or higher.</li></ul>
<p>Technical position responsible for the dignified, safe, and hygienic operation of the hospital mortuary. Ensures strict adherence to MOH infection control protocols, maintains the physical chain of custody for deceased patients, and manages environmental safety standards within the cold storage facility. Strategic Roles & Responsibilities % 0% Strategic Roles & Responsibilities -- Operational Roles & Responsibilities % 100% Operational Roles & Responsibilities • Receive bodies from clinical wards, verifying "Dual Identifier" tags and documenting chain of custody in the Morgue Register • Monitor and record temperature and humidity levels of cold chambers based on policies and procedures; report deviations immediately • Coordinate terminal cleaning and disinfection of storage units, hydraulic lifts, and surfaces using hospital-grade agents • Apply specific MOH precautions (shrouding/bagging) for High-Risk Infectious bodies (e.g., COVID-19, MERS) • Assist forensic authorities with body identification and sample preservation when police cases occur • Physically release bodies to families or municipality services</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Diploma or Associate Degree</li><li>Valid SCFHS Registration</li><li>0-2 years of experience in health care.</li><li>Arabic : Advanced</li><li>English : Intermediate</li><li>Patient Documentation</li><li>Procedures Knowledge</li><li>Hygiene</li><li>Excellence</li><li>Integrity</li><li>Accountability</li><li>Cybersecurity</li><li>Person-Centered Care</li></ul>
<p>Under general supervision, performs preventive/predictive maintenance and repair of a variety of mechanical equipment relative to their assigned location. Possesses intermediate diagnostic/troubleshooting knowledge and skills. Performs advanced function testing to verify equipment readiness after maintenance. Must be proficient in understanding/interpreting mechanical schematics/drawings/prints. Knowledge of part identification and system search to enable accurate procurement of spares. Ensures adherence, accurate input, and maintenance of data into Halliburton&aposs system of record. This role is responsible for following specific and detailed work processes within the Halliburton Management System (HMS) during daily job activities. Performs own work and mentors others as directed. Responsible for ensuring duties are performed in a safe, efficient, and effective manner. Job tasks, correctly performed, impact indirectly on cost containment, efficiency, profitability or operations. Consequences of error are easily measured and can be confined.</p><p><strong>Desired Candidate Profile</strong></p><p>A high school diploma or equivalent and 3 years of experience in related mechanical fields are required. A Technical School certificate is preferred.</p>
<p>Job Overview:</p><p><br></p><p>HR Operations Supervisor is responsible for overseeing all Human Resources Operations and Government Relations activities to ensure full compliance with Saudi labor laws and regulatory requirements. The role manages employee lifecycle processes, HR administration, payroll coordination, employee services, and government platforms including Qiwa, Muqeem, GOSI, Mudad, Ministry of Human Resources & Social Development (MHRSD), and other relevant authorities.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>HR Operations</p><p><br></p><p><br></p><p>· Manage end-to-end employee lifecycle processes, including onboarding, orientation, employee transfers, promotions, contract management, probation management, contract renewals, employee movements, and offboarding activities.</p><p><br></p><p>· Supervise daily HR operations and administrative activities to ensure efficient and consistent service delivery.</p><p><br></p><p>· Ensure HR policies, procedures, and employment practices are implemented consistently across the organization.</p><p><br></p><p>· Supervise HR coordinators and administrative staff , providing guidance, support, and performance oversight.</p><p><br></p><p>· Manage leave administration, attendance records, and payroll inputs in coordination with relevant departments.</p><p><br></p><p>· Ensure HR systems, databases, employee records, and personnel files are accurately maintained, regularly updated, and treated confidentially.</p><p><br></p><p>· Oversee employment contracts, probation periods, renewals, amendments, probation confirmations, and related employee documentation</p><p><br></p><p>· Administer employee benefits, medical insurance, leave programmes, and other employee support services.</p><p><br></p><p>· Ensure compliance with Saudi Labor Law, company policies, and internal HR procedures.</p><p><br></p><p>· Lead HR operational projects and continuous process improvement initiatives.</p><p><br></p><p><br></p><p>· Monitor Saudization (Nitaqat) requirements and support workforce planning and reporting activities.</p><p><br></p><p>· Support performance management, employee engagement, and employee relations initiatives from an operational and administrative perspective.</p><p><br></p><p>· Manage disciplinary actions, investigations, and grievance procedures in accordance with labor regulations and company policies.</p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p>Government Relations</p><p><br></p><p>Lead all government relations activities with relevant ministries, regulatory authorities, and external service providers.</p><p>Manage company accounts on government platforms, including Qiwa, Muqeem, GOSI, Mudad, Balady, Ryadhi, Absher Business, Ministry of Commerce , and other applicable systems.</p><p>Oversee visa issuance, work permits, Iqama renewals, employee transfers, exit/re-entry visas, final exit process, and other immigration-related activities.</p><p>Ensure timely renewal of company licenses, commercial registrations, certificates, permits, and other statutory documentation.</p><p>Coordinate employee registrations, social insurance matters, labor compliance requirements, and related government transactions.</p><p>Ensure compliance with Saudi Labor Law, Saudization (Nitaqat) requirements, labour inspections, and regulatory obligations.</p><p>Monitor changes in labour laws and government regulations and advise management on required actions.</p><p>Maintain accurate records of government documentation, employee permits, visa status, and expiration dates.</p><p>Coordinate government inspections, audits, inquiries, and regulatory reviews related to HR and employment matters.</p><p>Ensure timely submission of statutory reports, filings, and compliance documentation.</p><p>Support expatriate employee immigration, residency, and employment documentation processes.</p><p>Supervise all government-related HR transactions and compliance activities.</p><p><br></p><p>Compliance & Employee Relations</p><p><br></p><p>Ensure compliance with labor laws, company policies, and statutory requirements.</p><p>Assist in handling employee grievances and disciplinary matters.</p><p>Support internal investigations while maintaining confidentiality.</p><p>Participate in internal and external HR audits.</p><p>Recommend improvements to HR policies and operational procedures.</p><p><br></p><p><br></p><p>Leadership & Supervision</p><p>Supervise, coach, and develop HR Operations team members.</p><p>Allocate workloads and monitor performance and support team effectiveness.</p><p>Support the establishment and monitoring of departmental KPIs and service standards.</p><p>Promote a culture of customer service, accountability, compliance, and continuous improvement.</p><p><br></p><p><br></p><p>Requirements</p><p>Qualifications</p><p><br></p><p>Bachelor's degree in Human Resources, Business Administration, or a related field.</p><p>HR professional certification (SHRM-CP, PHR, CIPD, or equivalent) is preferred.</p><p>Government Relations certification or relevant professional accreditation is advantageous.</p><p>Experience</p><p><br></p><p>5–8 years of progressive HR experience.</p><p>Minimum 2–3 years in a HR supervisory role.</p><p>Experience in HR Operations, employee administration, payroll coordination, employee services, and labour law compliance.</p><p>Experience handling government relations and regulatory compliance activities within Saudi Arabia.</p><div><br></div><p><strong>Desired Candidate Profile</strong></p><ul><li><br></li></ul>
<p>To oversee and manage RFQ-based procurement operations, ensure governance compliance, supervise procurement staff, and drive commercial value, efficiency, and supplier performance across all sourcing activities at Al Qadsiah Club.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Supervise and coordinate RFQ activities executed by Buyers and Senior Buyers.</li><li>Review and validate commercial evaluations prior to submission for approval.</li><li>Lead negotiations for high-value, strategic, or critical procurement.</li><li>Ensure adherence to procurement policies, delegation of authority, and budget controls.</li><li>Monitor procurement KPIs and implement corrective actions where necessary.</li><li>Drive cost-saving initiatives and sourcing optimization strategies.</li><li>Ensure complete documentation and audit readiness of all RFQ processes.</li><li>Evaluate and manage supplier performance and risk.</li><li>Support procurement planning and reporting to the Procurement Lead.</li><li>Provide coaching, performance management, and development for team members.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bacheloru2019s degree in Supply Chain, Business Administration, or related discipline. 8 years of procurement experience, with at least 3 years in a supervisory role. Strong leadership and commercial negotiation expertise. Experience managing multi-category procurement portfolios. Advanced reporting and analytical skills.</p>
<p>The Systems Administrator will be responsible for managing, maintaining, and supporting the organization’s IT infrastructure, ensuring optimal performance, security, and reliability. This includes servers, networks, cloud systems, and end-user support. The ideal candidate will have strong technical expertise, problem-solving skills, and the ability to manage multiple systems in a dynamic environment.</p><p>Key Responsibilities:</p><ul><li>Manage and maintain Windows Server 2016 / 2019 / 2022 to ensure continuous availability.</li><li>Configure and administer Active Directory, including DNS, DHCP, and Group Policy.</li><li>Monitor server performance, apply security updates and patches.</li><li>Manage user accounts, groups, permissions, and access rights.</li><li>Administer File Server, Print Server, IIS, and WSUS.</li><li>Plan and implement backup and restore policies.</li><li>Configure and monitor Hyper-V or VMware virtual servers.</li><li>Manage Microsoft 365 / Exchange Online integration with Active Directory.</li><li>Monitor system logs (Event Viewer) and troubleshoot issues.</li><li>Apply cybersecurity standards based on NCA/NIST frameworks.</li><li>Manage and renew SSL Certificates.</li><li>Provide advanced technical support to IT staff and end users.</li><li>Accurately document all system configurations and procedures.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor’s degree in Information Technology, Computer Science, or related field.</p><p>Experience:</p><ul><li>Minimum of 3–5 years of experience as a Systems Administrator or similar IT role.</li></ul><p>Skills:</p><ul><li>Strong knowledge of Windows Server, Linux, networking (TCP/IP, DNS, DHCP, VLANs), and security principles.</li><li>Experience with virtualization technologies (VMware, Hyper-V).</li><li>Hands-on experience with backup solutions and disaster recovery planning.</li><li>Familiarity with cloud platforms (Microsoft Azure, AWS, or Google Cloud).</li><li>Relevant certifications such as MCSE, CCNA, CompTIA Server+, or Azure Administrator are preferred.</li><li>Strong analytical and troubleshooting skills.</li><li>Excellent communication and teamwork abilities.</li><li>High attention to detail and organizational skills.</li><li>Ability to work under pressure and meet deadlines.</li><li>Proactive attitude toward system improvements and automation.</li></ul>
<p><br></p><p>Job Overview: The Protocol Specialist is responsible for planning, coordinating, and implementing official protocol procedures for Al-Qadsiah Club. This role ensures that all formal events, meetings, visits, and engagements are conducted in accordance with approved protocol standards, reflecting the club’s professionalism, cultural values, and organizational image.</p><p>Key Responsibilities:</p><ul><li>Plan and manage protocol arrangements for official events, VIP visits, matches, ceremonies, and formal meetings.</li><li>Coordinate with internal departments, government entities, partners, and external stakeholders on protocol-related matters.</li><li>Ensure proper etiquette, seating arrangements, guest reception, and ceremonial procedures are followed.</li><li>Prepare protocol briefings, guest lists, and official correspondence as required.</li><li>Support leadership and executives during official engagements and events.</li><li>Ensure all protocol activities align with the club’s brand, values, and cultural guidelines.</li><li>Handle last-minute changes professionally and maintain smooth event flow.</li><li>Maintain records and documentation related to protocol activities.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor’s degree in International Relations, Public Relations, Hospitality Management, Event Management, or a related field.</li><li>Minimum of 3–5 years of experience in protocol, public relations, government relations, or event management roles.</li><li>Proven experience handling VIPs, official delegations, or formal events.</li><li>Strong knowledge of protocol, etiquette, and formal procedures.</li><li>Excellent communication and interpersonal skills.</li><li>High attention to detail and strong organizational abilities.</li><li>Ability to work under pressure and manage multiple tasks simultaneously.</li><li>Professional demeanor with strong problem-solving skills.</li><li>Proficiency in MS Office and related coordination tools.</li></ul>
<p><br></p><p>Overview: The Applications Developer & Designer will be responsible for designing, developing, and maintaining custom software applications and digital solutions tailored to the needs of Al Qadsiah Club. This role combines strong development skills with creative design capabilities to deliver engaging, efficient, and scalable applications.</p><p>Key Responsibilities:</p><ul><li>Design, develop, test, and deploy custom applications (web & mobile) to support club operations and fan engagement.</li><li>Develop and publish mobile applications (iOS & Android) using modern frameworks.</li><li>Experience in API design, development, and integration with third-party or government systems.</li><li>Hands-on experience with mobile development frameworks (React Native, Flutter, Swift, Kotlin).</li><li>Design, develop, test, and deploy custom applications to support club operations and fan engagement.</li><li>Collaborate with stakeholders to gather requirements and translate them into technical specifications.</li><li>Develop user-friendly interfaces and seamless user experiences by applying best design practices.</li><li>Maintain and enhance existing applications to improve performance, usability, and security.</li><li>Integrate third-party APIs and services as needed for expanded functionality.</li><li>Troubleshoot, debug, and resolve application issues promptly.</li><li>Ensure applications comply with security standards and data privacy regulations.</li><li>Work closely with the IT and digital teams to support digital transformation initiatives.</li><li>Document development processes, code, and user manuals.</li><li>Stay updated with emerging trends and technologies in application development and design.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications:</h2><ul><li>Bacheloru2019s degree in Computer Science, Software Engineering, or a related field.</li><li>Proven experience in application development and UI/UX design.</li><li>Proficiency in programming languages such as JavaScript, Python, Java, C#, or others relevant to the clubu2019s tech stack.</li><li>Experience with web frameworks (React, Angular, Vue.js) and backend technologies (Node.js, .NET, Django, etc.).</li><li>Strong skills in database management (SQL, NoSQL).</li><li>Familiarity with graphic design tools (Adobe XD, Figma, Sketch) for UI/UX design.</li><li>Understanding of agile development methodologies.</li><li>Excellent problem-solving and communication skills.</li><li>Experience in sports or entertainment industry applications is a plus.</li></ul>
<p>. Job Overview: Al-Qadsiah Club is seeking a highly experienced Financial Planning & Analysis Manager to join our Finance team in Al Khobar. The Financial Planning and Analysis Manager will support the Finance team in leading the Clubu2019s financial planning, budgeting, and analytical processes. The role plays a critical part in ensuring financial resources are allocated effectively to support Al Qadsiahu2019s sporting ambitions, commercial growth, and long-term strategic objectives as a Saudi Pro League club.</p><p>KEY RESPONSIBILITIES:</p><ul><li><strong>Strategic Planning:</strong> Lead the annual budgeting and quarterly forecasting cycle, multi-year business planning, and rolling forecasts across all departments. Develop long-term financial plans aligned with the Clubu2019s strategy.</li><li><strong>Budgeting & Cost Control</strong> Development of accurate budgets, forecasts, and long u2011 range plans that reflect both strategic priorities and operational realities. Lead the annual budgeting process across all departments, including preparation, review, consolidation, and ongoing monitoring.</li><li><strong>Business Partnering:</strong> Partner with departmental heads to ensure budgets are realistic, controlled, and aligned with strategic priorities. Act as a strategic advisor to business leaders, identifying opportunities for cost optimization and operational efficiency.</li><li><strong>Executive Reporting:</strong> Oversee high-level management reporting, delivering actionable insights and dashboards to the executive leadership. Produce management information using financial planning, budgeting, and ERP systems. Preparing reports for the Executive Committee and the Board enabling informed decision u2011 making through timely reporting, advanced modeling, and insightful analysis.</li><li><strong>Investment & Commercial Analysis</strong> Evaluate investment opportunities, capital projects, and commercial initiatives. Provide financial assessments and recommendations to support informed decision-making.</li><li><strong>Risk Management & Controls</strong> Identify financial risks and implement mitigation strategies. Support the development, implementation, and monitoring of robust financial controls.</li><li><strong>Compliance & Governance</strong> Establish robust FP&A policies, ensuring data integrity and alignment with long-term growth strategies. Ensure all financial activities comply with applicable laws, regulations, internal policies, and governance standards. Support audit processes and regulatory reporting requirements where applicable. Contribute to process optimization, automation, and the integration of advanced planning tools.</li><li><strong>Leadership:</strong> Mentor and develop a high-performing FP&A team, promoting a culture of accountability and continuous improvement.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>EDUCATION, QUALIFICATION AND EXPERIENCE REQUIRED:</strong></li><li><strong>Education & Professional Certification:</strong> Bacheloru2019s degree in Finance, Accounting, or related field (Masteru2019s preferred) with a professional accounting qualification (SOCPA, CPA, CIMA, ACA, ACCA or equivalent) is requirement for this role.</li><li><strong>Experience:</strong> Minimum of 5 years of post u2011 graduate experience, including at least 3 years in a leadership role within a large organization, preferably within the sports or entertainment industry. Exposure to Big 4 environments considered an advantage.</li><li><strong>PERSONAL SPECIFICATION u2013 SKILLS & ATTRIBUTES</strong></li><li>Hands u2011 on expertise in budgeting, forecasting, business planning, and financial modeling.</li><li>Strong analytical capabilities and exceptional attention to detail.</li><li>Highly proficient in Excel, PowerPoint, and BI tools such as Power BI or Tableau and experience working with ERP.</li><li>Clear and confident communicator, capable of presenting financial information to non-financial stakeholders.</li><li>Ability to manage multiple priorities in a fast u2011 paced environment.</li><li>Capability to translate complex financial insights into clear, actionable recommendations.</li><li>Strategic mindset with the ability to contribute to long-term planning.</li><li>Proactive, resilient, and adaptable, with the ability to work independently and to deadlines.</li><li>Continuous improvement mindset, focused on efficiency and best practice.</li></ul>
<p>To support the effective organisation, preparation, and management of all kit and equipment for the First Team, ensuring players and staff are consistently provided with the highest standards of service for training, matchdays, and travel.</p><p><strong>Operational Support</strong></p><ul><li>Prepare and print all training and match kit for players and staff, ensuring accuracy and consistency.</li><li>Coordinate the packing of all kit and equipment for fixtures, training camps, and travel, ensuring all items are accounted for and checked.</li><li>Manage the packing and organisation of player and staff footwear for matches and trips where required.</li><li>Support the allocation and distribution of training, match, and travel kit to all players and staff.</li><li>Assist in seasonal kit transitions, including end-of-season collection and new season distribution.</li><li>Support stock control processes, including stock takes and maintaining accurate records using the Clubu2019s inventory system.</li><li>Assist in the laundry, storage, and general maintenance of all kit and equipment to ensure high presentation standards</li></ul><p><strong>Matchday & Training Support</strong></p><ul><li>Support the transportation and logistics of kit and equipment for home, away, and international fixtures.</li><li>Attend First Team matches to assist with matchday kit operations and ensure all requirements are met.</li><li>Attend training sessions to ensure all kit and equipment is prepared, available, and set up in advance.</li><li>Work closely with coaching, medical, performance, operations, and commercial staff to meet daily operational needs.</li></ul><p><strong>Other</strong></p><ul><li>Maintain high standards of organisation, cleanliness, and professionalism within all kit and storage areas.</li><li>Contribute to the continuous improvement of kit operations and processes.</li><li>Undertake any other duties as required by the Kit Manager or relevant line manager.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Experience in kit or equipment coordination roles within a professional sports environment is preferred.</p><p>High level of attention to detail, discretion, and professionalism both within and outside the club environment.</p><p>Proficient in Microsoft Office applications and general computer literacy.</p><p>Fluent in both English and Arabic.</p><p>Experience with laundry services is preferred.</p><p>Ability to work under pressure in a fast-paced sporting environment</p>
<p><br></p><p>Job Overview:</p><p><br></p><p>To design, implement, maintain, and support the organization’s network infrastructure, ensuring high</p><p>availability, security, and performance of all network services.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>Network Operations & Support</p><p><br></p><p>• Design, configure, and maintain LAN, WAN, Wi-Fi, and VPN networks.</p><p><br></p><p>• Install, configure, and manage network devices (Switches, Routers, Firewalls).</p><p><br></p><p>• Monitor network performance, availability, and capacity.</p><p><br></p><p>• Troubleshoot and resolve network connectivity and performance issues.</p><p><br></p><p>• Ensure network uptime and minimize service disruptions.</p><p><br></p><p>• Support wired and wireless network infrastructure.</p><p><br></p><p>Security & Compliance</p><p><br></p><p>• Configure and manage firewalls, network security rules, and access controls.</p><p><br></p><p>• Implement network security best practices (VLANs, segmentation, NAC).</p><p><br></p><p>• Monitor network security events and respond to incidents.</p><p><br></p><p>• Support compliance with cybersecurity policies and standards.</p><p><br></p><p>• Apply firmware updates and security patches to network devices.</p><p><br></p><p>Administration & Projects</p><p><br></p><p>• Manage IP addressing, DNS, DHCP, and network documentation.</p><p><br></p><p>• Coordinate with ISPs, vendors, and service providers.</p><p><br></p><p>• Support network-related IT projects and upgrades.</p><p><br></p><p>• Maintain accurate network diagrams and documentation.</p><p><br></p><p>• Provide technical guidance to IT support teams.</p><p><br></p><p>• Participate in disaster recovery and business continuity planning.</p><p><br></p><p><br></p><p><br></p><p>Requirements</p><p>Qualifications:</p><p><br></p><p>• Bachelor’s degree in Network Engineering, IT, Computer Science, or related field.</p><p><br></p><p>• 5 years of experience in network administration or engineering.</p><p><br></p><p>• Strong knowledge of TCP/IP, routing, switching, VLANs, and VPNs.</p><p><br></p><p>• Experience with enterprise networking equipment (Cisco, Aruba, Fortinet, etc.).</p><p><br></p><p>• Experience with firewall technologies is required.</p><p><br></p><p>Preferred Certifications:</p><p><br></p><p>• CCNP</p><p><br></p><p>• Network+</p><p><br></p><p>• Fortinet NSE / Aruba Certifications (preferred)</p><p><br></p><p>Required Skills:</p><p><br></p><p>• Strong troubleshooting and analytical skills.</p><p><br></p><p>• Ability to work under pressure and handle incidents.</p><p><br></p><p>• Excellent documentation skills.</p><p><br></p><p>• Good communication and teamwork skills.</p><p><br></p><p>• Good command of the English language.</p><p><strong>Desired Candidate Profile</strong></p><ul><li><br></li></ul>