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Job Vacancy Social Media Specialist – Food & Beverage (F&B) About the Role We are looking for a creative and results-driven Social Media Specialist with experience in the Food & Beverage (F&B) industry to join our team. The ideal candidate will be responsible for developing engaging content, managing social media platforms, executing digital marketing campaigns, and strengthening our brand presence while driving customer engagement and business growth. Key Responsibilities Manage the company's social media accounts across Instagram, Tik Tok, Snapchat, X, Linked In, and other relevant platforms. Develop and execute a monthly social media content calendar aligned with marketing campaigns and business objectives. Create engaging and creative content that showcases products, promotions, and customer experiences. Coordinate and oversee food and beverage photography and videography sessions. Write compelling captions, promotional copy, and campaign content that reflects the brand's voice. Collaborate with graphic designers, photographers, videographers, and content creators to produce high-quality content. Plan, launch, and optimize paid advertising campaigns using Meta Ads Manager and Tik Tok Ads Manager. Monitor campaign performance, analyze KPIs, and prepare performance reports with actionable insights. Engage with customers by responding to comments, messages, and online reviews in a professional and timely manner. Collaborate with influencers and content creators to increase brand awareness and customer engagement. Support the marketing of new product launches, seasonal promotions, and new branch openings. Stay up to date with the latest digital marketing trends, social media algorithms, and F&B industry developments. Qualifications Bachelor's degree in Marketing, Communications, Business Administration, or a related field. Minimum of 2 years of experience managing social media for restaurants, cafés, or food & beverage brands. Strong experience with Meta Ads Managerand Tik Tok Ads Manager. Excellent copywriting skills in both Arabic and English. Strong understanding of social media analytics and performance reporting. Experience in creating content strategies that increase engagement and brand awareness. Ability to manage multiple projects while meeting deadlines. Strong communication, creativity, and organizational skills. Preferred Qualifications Experience marketing restaurants, cafés, or specialty coffee brands. Knowledge of delivery platforms such as Jahez, Hunger Station, Mrsool, and ToYou. Experience working with influencers and managing influencer marketing campaigns. Familiarity with Google Analytics, Meta Business Suite, and Looker Studio. Basic knowledge of food styling and visual content production. Portfolio showcasing previous social media campaigns and managed accounts. Why Join Us? Be part of a fast-growing and dynamic F&B brand. Work in a creative and collaborative environment. Opportunities for professional growth and career development. Competitive salary and attractive benefits package.

Quality Testing Specialist Employment Type: Full-Time<br>Position Overview We are seeking an experienced Quality Testing Specialist to ensure the delivery of high-quality software applications and digital solutions. The ideal candidate will be responsible for planning, designing, executing, and managing testing activities throughout the software development lifecycle, ensuring that systems meet business, functional, performance, and security requirements. Key Responsibilities Develop and execute comprehensive test plans, test cases, and test scripts based on business and technical requirements. Perform functional, integration, regression, system, user acceptance, and end-to-end testing. Identify, document, track, and verify defects using defect management tools. Collaborate with Business Analysts, Developers, Product Owners, and Project Managers to understand requirements and ensure test coverage. Validate system enhancements, bug fixes, and new releases before deployment. Participate in requirements review sessions and provide feedback from a quality assurance perspective. Prepare test execution reports, defect reports, and quality metrics. Support User Acceptance Testing (UAT) activities and coordinate with business stakeholders. Ensure compliance with organizational quality standards, testing methodologies, and best practices. Contribute to continuous improvement of testing processes and quality assurance frameworks. Required Skills & Experience Technical Skills Strong understanding of Software Testing Life Cycle (STLC) and Software Development Life Cycle (SDLC). Experience in Functional Testing, Regression Testing, Integration Testing, System Testing, and UAT. Experience with test management and defect tracking tools such as Jira, Azure Dev Ops, HP ALM, or similar platforms. Ability to create detailed test cases, test scenarios, and test reports. Experience testing web applications, enterprise applications, and APIs. Knowledge of SQL and database validation techniques. Familiarity with Agile and Scrum methodologies. Understanding of quality assurance best practices and testing standards. Preferred Skills Experience with test automation tools such as Selenium, Playwright, Cypress, or similar platforms. Experience with API testing tools such as Postman or Soap UI. Knowledge of performance and security testing concepts. Experience working on digital transformation, enterprise, or government projects. Experience Requirements Minimum 5 years of relevant experience in Software Quality Assurance and Testing. Proven experience in testing enterprise applications and business-critical systems. Experience working in Agile and/or Waterfall project environments. Education Bachelor's Degree in Information Technology, Computer Science, Software Engineering, or an equivalent field. Preferred Certifications ISTQB Certified Tester (Foundation or Advanced Level). Certified Agile Tester (preferred). Other relevant Quality Assurance or Testing certifications are a plus. Personal Attributes Strong analytical and problem-solving skills. Excellent attention to detail. Strong communication and stakeholder management skills. Ability to work independently and collaboratively within cross-functional teams. Strong documentation and reporting capabilities. Commitment to delivering high-quality solutions.

Human Resources Operations Specialist – Job Responsibilities:Manage and execute daily HR operations to ensure smooth and efficient employee services across the organization. Maintain accurate and up-to-date employee records, personnel files, contracts, and HR documentation. Prepare employment contracts, job offers, contract renewals, amendments, and employee letters. Manage employee onboarding and offboarding processes, ensuring all required documents and procedures are completed. Process employee transactions, including transfers, promotions, salary adjustments, leave requests, attendance records, and terminations. Monitor employee attendance, working hours, absences, and leave balances, and coordinate with payroll regarding any deductions or adjustments. Support monthly payroll preparation by reviewing employee data, attendance records, allowances, deductions, and other payroll-related information. Manage employee registrations and updates through government platforms, including Qiwa, GOSI, Muqeem, Mudad, and other relevant systems. Coordinate residency permits, work permits, sponsorship transfers, exit and re-entry visas, and other employee-related government procedures. Monitor the expiry dates of contracts, residency permits, work permits, medical insurance, and other official documents to ensure timely renewal. Respond to employee inquiries and requests related to HR policies, contracts, payroll, benefits, leave, and government procedures. Prepare and issue HR letters, salary certificates, experience certificates, warnings, and other official correspondence. Ensure compliance with company policies, Saudi Labor Law, and applicable government regulations. Maintain employee confidentiality and ensure HR information is handled securely and professionally. Prepare regular HR reports, including headcount, turnover, attendance, leave, contract status, and employee movement reports. Coordinate with finance, payroll, recruitment, and other departments to ensure accurate and timely completion of HR processes. Support internal and external audits by preparing required employee records and HR documentation. Identify opportunities to improve HR processes, employee services, and operational efficiency. Perform other HR-related duties as assigned by the HR Manager. Requirements:Bachelor’s degree in Human Resources, Business Administration, or a related field.1–3 years of experience in HR operations, personnel affairs, or a similar role. Good knowledge of Saudi Labor Law and HR operational procedures. Experience with government platforms such as Qiwa, GOSI, Muqeem, and Mudad is preferred. Strong knowledge of employee lifecycle processes, including onboarding, contracts, payroll support, leave, and termination procedures. Excellent organizational and time-management skills. Strong attention to detail and the ability to maintain accurate employee records. Ability to manage multiple tasks and meet deadlines in a fast-paced environment. Good communication and interpersonal skills. Proficiency in Microsoft Office, particularly Excel and Word. Experience using HR management systems is an advantage. Good command of Arabic and English. Ability to maintain confidentiality, professionalism, and integrity when handling employee information. Ability to work independently and collaboratively as part of a team.

Cards Portfolio Specialist About the Job We are seeking a seasoned professional to provide strategic advisory and execution support for credit card portfolio optimization initiatives. This role focuses on driving growth across key KPIs such as ENR, spend, authorization, activation, utilization, and balance build. The successful candidate will leverage data analytics, merchant partnerships, and lifecycle management tools to enhance customer engagement, maximize portfolio performance, and deliver sustainable business growth.<br><br>Responsibilities Analyze portfolio trends and design strategies to improve activation, usage, and retention. Develop and implement initiatives to grow the credit card portfolio in line with business targets. Lead end-to-end campaign management across channels to drive customer engagement, spend, and balance build. Support the design and execution of credit card installment plans, including payment structures, sales strategies, and revenue optimization. Create and manage lifecycle campaigns and customer engagement programs, ensuring effective communication and measurable impact. Collaborate with internal stakeholders and external partners to ensure seamless execution of campaigns and offers. Optimize portfolio performance through segmentation, targeting, and personalized offers. Provide execution support for campaign rollout, tracking, and performance reporting. Align campaign objectives and KPIs with business goals, ensuring compliance with internal approvals and regulatory requirements. Manage the financial performance of the credit card portfolio, including forecasting, budgeting, and variance analysis. Drive improvements in key KPIs:Plastic activation rate, spend activation rate, spend per card Card utilization, ENR per card, installment sales Credit limit management (increases/decreases) Customer engagement and activation metrics Develop new merchant and partnership opportunities to enhance cardholder value. Ensure timely execution of planned initiatives to achieve portfolio growth and retention targets.<br><br>Requirements Mandatory expertise in:Cards cross-border payments, e-commerce, and merchant partnerships Campaign execution, customer segmentation, and performance analytics8–10 years of experience in banking, payments, or consulting, with a strong focus on credit card portfolio optimization, digital engagement, and product management (regional experience preferred). Bachelor’s degree required; MBA or advanced degree preferred. Strong knowledge of Cards P&L, revenue drivers, loyalty programs, and campaign management. Fluent in English; Arabic fluency preferred. Proven track record of client interaction, relationship building, and stakeholder management. Advanced proficiency in Word, Excel, and Power Point; knowledge of project management tools is a plus. Exceptional analytical skills with the ability to translate insights into actionable strategies. Results-oriented mindset with a strong drive to achieve KPIs. Creative, innovative thinker with a passion for developing new solutions. Strong leadership, project management, and team collaboration skills.<br>Interested candidates can mail their cv at simmi@hiresquad.in

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About PulseMediaNL PulseMediaNL is a fast-growing digital media and data solutions company dedicated to delivering high-quality content, analytics, and operational support to clients across various industries. We value accuracy, efficiency, and innovation, and we are expanding our remote team across the MENA region.</p><p>Job Overview We are seeking a highly organized and detail-oriented Data Entry Specialist to join our remote team. In this role, you will be responsible for accurately inputting, updating, and maintaining data across multiple systems and platforms. This position is ideal for individuals who are reliable, self-motivated, and comfortable working independently in a remote environment. Both full-time and part-time opportunities are available, offering flexibility to suit different schedules.</p><p>Key Responsibilities Accurately enter, update, and maintain data in company databases and systems Review data for errors, inconsistencies, or missing information and correct as needed Verify and validate data to ensure high levels of accuracy and integrity Organize and maintain digital files and records Perform regular data quality checks and audits Collaborate with team members and supervisors to resolve discrepancies Follow data entry procedures, guidelines, and confidentiality policies Generate reports and summaries based on entered data when required</p><p>Requirements Proven experience in data entry, administrative support, or a similar role is preferred Excellent typing speed and accuracy Strong attention to detail and organizational skills Proficiency in Microsoft Office (especially Excel) and/or Google Workspace Basic understanding of data management systems Ability to work independently and meet deadlines Strong communication skills (written and verbal) Reliable internet connection and a suitable remote work setup</p><p>Preferred Qualifications Experience working remotely in a distributed team Familiarity with CRM systems or database tools Basic knowledge of data privacy and security practices Multilingual abilities (Arabic and English preferred in the MENA region)</p><p>Work Schedule Flexible working hours depending on full-time or part-time engagement Ability to meet deadlines and manage workload independently</p><p>What We Offer Fully remote work environment Flexible schedule options Competitive compensation based on experience and workload Opportunity to grow within a dynamic and international team Supportive and collaborative work culture</p><p>How to Apply Interested candidates should submit their updated resume along with a brief cover letter highlighting relevant experience and availability.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proven experience in data entry, administrative support, or a similar role is preferred</li><li>Excellent typing speed and accuracy</li><li>Strong attention to detail and organizational skills</li><li>Proficiency in Microsoft Office (especially Excel) and/or Google Workspace</li><li>Basic understanding of data management systems</li><li>Ability to work independently and meet deadlines</li><li>Strong communication skills (written and verbal)</li><li>Reliable internet connection and a suitable remote work setup</li><li>Experience working remotely in a distributed team</li><li>Familiarity with CRM systems or database tools</li><li>Basic knowledge of data privacy and security practices</li><li>Multilingual abilities (Arabic and English preferred in the MENA region)</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As a Remote Data Entry Specialist, you will contribute to the efficiency of day-to-day operations by updating records, maintaining databases, monitoring data quality, and ensuring information is complete, consistent, and accessible.</p> <p><br></p> <p>Key Responsibilities Data Entry &amp; Data Management</p> <p>You will play a central role in maintaining accurate and well-structured datasets that support internal operations.</p> <p>Your responsibilities will include:</p> <ul> <li>Entering, updating, and maintaining data in spreadsheets and internal systems using Google Sheets or Microsoft Excel</li> <li>Reviewing data for accuracy, completeness, and formatting consistency</li> <li>Standardizing entries (names, contact details, formats, and internal notes)</li> <li>Identifying duplicates, errors, inconsistencies, and missing information</li> <li>Flagging unclear or incomplete data for follow-up</li> <li>Maintaining organized digital files and structured naming conventions</li> <li>Supporting reporting by ensuring datasets are clean and reliable</li> <li>Keeping logs of updates, corrections, and changes made</li> </ul> <p><br></p> <p>This role requires strong attention to detail, consistency, and data accuracy.</p> <p><br></p> Task &amp; Workflow Support <p>You will help ensure data-related tasks are completed efficiently and on time.</p> <p>Responsibilities include:</p> <ul> <li>Reviewing incoming data-related requests and organizing them accordingly</li> <li>Prioritizing and tracking assigned tasks through completion</li> <li>Following up on incomplete or delayed items</li> <li>Maintaining clear documentation of task progress</li> <li>Communicating when clarification or additional information is needed</li> </ul> <p>Your ability to stay organized and manage structured workflows will support operational efficiency.</p> <p><br></p> Tracking, Logs &amp; Reporting <p>Accurate tracking ensures visibility and accountability across operations.</p> <p>Key responsibilities:</p> <ul> <li>Updating trackers for completed, pending, and in-progress work</li> <li>Logging daily activities, including updates, corrections, and identified issues</li> <li>Preparing simple progress summaries when required</li> <li>Monitoring recurring data issues or inconsistencies</li> <li>Escalating patterns that indicate process gaps or inefficiencies</li> <li>Supporting internal reporting with accurate, up-to-date data</li> </ul> <p>Quality Control &amp; Data Accuracy</p> <p>Maintaining high-quality data is central to this role.</p> <p>Responsibilities include:</p> <ul> <li>Reviewing all entries before submission to ensure accuracy and consistency</li> <li>Following established data standards and formatting guidelines</li> <li>Ensuring all records are complete, clear, and properly structured</li> <li>Supporting improvements to data processes and workflows</li> <li>Maintaining organized, accessible, and well-documented systems</li> </ul> <p>Strong quality control habits are essential for success.</p> <p><br></p> Performance Expectations <p>Successful candidates will demonstrate:</p> <ul> <li>High accuracy with minimal data-entry errors</li> <li>Strong attention to detail in repetitive tasks</li> <li>Consistent and reliable daily output</li> <li>Clear communication when issues arise</li> <li>Proactive follow-up on missing or unclear data</li> <li>Strong organizational and file management skills</li> <li>Ability to follow structured processes and guidelines</li> <li>Accountability in a remote work environment</li> </ul> <p><br></p> Work Details <ul> <li>Location: Fully Remote / Work From Home</li> <li>Schedule: Flexible with consistent availability required</li> <li>Hours: Full-time or part-time depending on workload</li> <li>Compensation: Based on experience and engagement level</li> </ul> <p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>&nbsp;</p><p></p></section>

Job Purpose Support metal procurement activities by executing day‑to‑day purchasing of aluminum products and scrap, monitoring market trends, supporting sourcing strategies, and ensuring supplier compliance. The role contributes to cost‑effective sourcing, timely material availability, supplier performance management, and adherence to procurement policies while supporting scrap recycling and local content initiatives. Key Accountabilities Assist in developing and implementing sourcing plans for metal procurement. Experienced in metal and/or scrap procurement. Execute day-to-day procurement activities for aluminum products, including UBC scrap and class scrap. Maintain awareness of aluminum scrap market trends to support competitive sourcing decisions. Identify and onboard approved suppliers in line with company compliance and ERP systems. Support initiatives to increase scrap recycling and local content engagement. Prepare and process purchase orders, contracts, and pricing agreements based on LME benchmarks. Monitor supplier performance and ensure timely delivery of materials. Track market updates and report on pricing trends, supply-demand balance, and recycling flows. Assist in risk assessment related to scrap quality, availability, and logistics. Apply cost analysis tools to support procurement decisions. Ensure adherence to company procurement policies and authority matrix. Assist in developing and implementing sourcing plans for metal procurement.

We are seeking an experienced Clearance & Customs Specialist to join our Supply Chain Department. Will be responsible for overseeing import and export customs clearance operations, ensuring compliance with Saudi Customs regulations, and managing customs duty exemptions, duty refund programs, and industrial subsidy initiatives. This role requires close coordination with customs brokers, government authorities, and internal stakeholders to ensure efficient, compliant, and cost-effective supply chain operations.<br>Key Responsibilities Oversee import activities for spare parts, equipment, and raw materials, including invoice review and HS Code classification. Coordinate with customs brokers, Saudi Customs, SFDA, and other regulatory authorities to ensure timely shipment clearance and full compliance with applicable regulations. Monitor inbound shipments and ensure timely delivery to the warehouse. Review and validate customs clearance invoices before submission to the Finance Department. Manage export operations, including preparation of export documentation, customs declarations, permits, and shipment follow-up. Issue export-related certificates and prepare export reports. Manage customs duty exemption applications, including data preparation, submission, and follow-up with relevant authorities. Handle customs duty refund claims by preparing accurate documentation, submitting applications, and following up on reimbursements. Support industrial funding and subsidy programs by preparing required documentation and coordinating with banks, government entities, and legal advisors. Maintain compliance with customs regulations, trade policies, and internal procedures while identifying opportunities to improve customs processes and reduce costs. Collaborate with Procurement, Logistics, Warehouse, Finance, and Regulatory Affairs to ensure seamless supply chain operations.<br>Qualifications Bachelor's degree in Supply Chain Management, Logistics, Business Administration, International Trade, or a related field.4-6 years of relevant experience in customs clearance, import/export operations, or trade compliance within a supply chain environment. Strong knowledge of Saudi Customs regulations, HS Code classification, and import/export documentation. Experience working with Saudi Customs, SFDA, customs brokers, and other government authorities. Strong analytical, organizational, communication, and problem-solving skills.

Job Title: L2 Application Support Engineer (Integration & Middleware) Core Stack: IBM CP4I (ACE, MQ, API Connect), Spring Boot, Red Hat Open Shift.<br>1. Role Objective The Integration Support is responsible for the health and reliability of the enterprise middleware layer. the L2 engineers to manage complex data flows between systems, ensuring that Spring Boot services and IBM CP4I components (MQ, ACE, APIC) are performant, secure, and highly available.<br>2. Strategic Technical Leadership End-to-End Traceability: tracing transaction flows from the API Gateway (API Connect) through the Enterprise Service Bus (ACE) to the backend Microservices (Spring Boot). Root Cause Analysis (RCA): Spearhead deep-dive investigations into middleware failures, such as message losses in MQ, synchronization errors in ACE, or JVM crashes in Spring Boot. Platform Governance: Oversee the stability of integration components running on Red Hat Open Shift, ensuring optimal resource (CPU/Memory) allocation and pod scaling. Security Enforcement: Manage and troubleshoot security protocols, including Mutual TLS (m TLS), OAuth2, and JWE/JWS within the integration layer.<br>3. Detailed Technical Responsibilities A. IBM Cloud Pak for Integration (CP4I) App Connect Enterprise (ACE): Troubleshoot message flows, ESQL logic errors, and adapter connectivity issues (SAP, Database, File). IBM MQ: Manage queue managers, resolve channel retries, and investigate dead-letter queues or message persistence issues. API Connect: Resolve issues related to API definitions, security policies, and Gateway (Data Power) latency. B. Backend Microservices (Spring Boot) Performance Tuning: Analyze JVM thread dumps and heap dumps to resolve memory leaks or high CPU utilization in microservices. Connectivity Debugging: Troubleshoot Spring Boot integration with databases (JPA/Hibernate) and external messaging systems (JMS/Kafka). Log Aggregation: Utilize ELK/Splunk to correlate logs across multiple microservices to identify points of failure in a distributed architecture.<br>4. Technical Skill Set Integration Platforms: Mastery of IBM CP4I (specifically ACE, MQ, and API Connect). Development Frameworks: Advanced knowledge of Java and Spring Boot (Spring Integration, Spring Cloud). Containerization: Expert-level proficiency in Red Hat Open Shift and Kubernetes. Protocols & Standards: Expert understanding of REST, SOAP, JSON, XML, AMQP, and MQTT. Monitoring Tools: Hands-on experience with IBM Instana, Dynatrace, or Prometheus/Grafana.<br>5. Qualifications Experience: 5+ years in Middleware or Integration Support Currently residing in KSA Complex Problem Solving: Ability to debug asynchronous communication patterns and distributed transactions. Education: Bachelor’s degree in Computer Science, Software Engineering, or a related field. Certifications (Preferred): IBM Cloud Pak for Integration Specialist, Red Hat Certified Specialist in Open Shift Administration.<br>6. Key Performance Indicators (KPIs) Integration Uptime: Achieving 99.99% availability for critical middleware components. L2 Resolution Rate: Maximizing the number of integration issues resolved without escalation to L3 Engineering. MTTR: Reducing the time taken to identify and fix failures in the message delivery pipeline.

About the Role<br>We are looking for a detail-oriented Quality Specialist to join our team. In this role, you will be responsible for monitoring operational quality, ensuring compliance with company policies and procedures, identifying opportunities for continuous improvement, and supporting initiatives that enhance customer satisfaction and operational excellence.<br>Key Responsibilities Monitor and evaluate operational processes to ensure compliance with quality standards and company procedures. Conduct quality reviews and internal audits to identify areas for improvement. Analyse operational performance, identify process gaps, and recommend corrective actions. Track and report Quality KPIs and prepare periodic quality reports. Investigate customer complaints related to service quality and coordinate resolutions with relevant departments. Monitor the implementation and effectiveness of corrective and preventive actions (CAPA). Support the development and continuous improvement of quality management processes. Ensure quality documentation, procedures, and records are maintained accurately.<br>Qualifications Bachelor's degree in Business Administration, Quality Management, Industrial Engineering, Operations Management, or a related field. Minimum of 2 years of experience in Quality Assurance, Quality Control, Compliance, or Process Improvement. Strong understanding of Quality Management Systems (QMS) and continuous improvement methodologies. Experience conducting internal audits and analysing operational performance is preferred. Proficiency in Microsoft Office, particularly Excel. Excellent analytical, communication, and problem-solving skills. Fluency in Arabic and English is required.<br>What We're Looking For Strong attention to detail and analytical thinking. Excellent communication and stakeholder management skills. A proactive mindset with a passion for continuous improvement. Ability to work independently and collaboratively in a fast-paced environment. Strong organisational and time management skills.<br>Why Join Us? Be part of a collaborative and high-performing team. Contribute to improving operational excellence and customer satisfaction. Opportunities for professional growth and career development. Work in an environment that values quality, innovation, and continuous improvement.<br>This opportunity is open to Saudi Nationals only.

Promoting and selling company's products to new and existing customers by visiting them regularly and constantly. The Product Specialist tasks also involve performing certain after sales support functions such as conducting In-Service Training, follow up on the collection and maintain a good relationship with customers.<br>Job Responsibilities: Perform consultative method of sales with prospecting clients in either identifying or even creating the need for Imdad products and continuously updating all customers on company product modifications, changes, and enhancements. Schedule appointments, meeting existing and new customers in order to promote Imdad's product, and to determine other opportunities. Generating and developing new client's businesses accounts. Perform professional demonstrations or presentations of company products or services while on customer's site. Applies successful negotiation and sales closure techniques. Provide adequate information about a new prospect and client, in terms of ownership, working physicians, relevant client's equipment, and status, and update customer's database with proper contact details, email, and contact numbers. Submit reports for sales and marketing on a weekly basis and timely manner. Assist in following up the accounts receivables for sales accounts responsible for. Maintain excellent customer relationship with key decision makers, doctors, key customer's personnel and always work toward enhancing such relations. Effective use of company's sales aids and marketing data to secure deals. Effectively attending conferences and workshops. Perform professional in-service training for customer's end users on systems application. Possess market awareness, competitor's activities/events and competitor's pricing changes. <br><br>Requirements<br><br>Minimum Qualifications:Bachelor's degree in Biomedical Engineering, Bioscience, Nursing, (or any other scientific related field). Minimum 2-3 years' experience in medical devices sales. Experience in Dermatology line is a plus. KSA Driving License + car. Proficient in Microsoft Word, Excel, Outlook and Power Point. Bilingual (Arabic, and English) is a must.<br>Required Skills:Effective time management, organization and multi-tasking skills. Excellent interpersonal skills. Strong verbal & written communication skills. Team player with ability to perform well under pressure.

We are looking for a Customer Success Specialist – Retention to join the Autobia team. In this role, you will maintain and strengthen relationships with existing merchants on our platform — identifying at-risk accounts early, taking proactive steps to re-engage them before churn occurs, and ensuring long-term merchant loyalty and sustained activity.<br>Key Responsibilities:Monitor merchant activity on an ongoing basis to identify accounts showing signs of disengagement or declining order frequency Conduct regular check-in calls and business reviews with merchants to understand their challenges and reinforce platform value Develop and execute tailored retention plans for at-risk merchants based on their activity patterns and business needs Collaborate with the onboarding and reactivation teams to ensure smooth handoffs at the right stage of the merchant lifecycle Track and report on retention metrics, flagging trends and providing actionable insights to the team lead Maintain accurate and up-to-date records of all merchant interactions and retention activities in the CRMGather merchant feedback and surface recurring pain points to relevant internal teams for resolution<br>Requirements:Bachelor's degree in Business, Communications, or a related field1–3 years of experience in this or a similar role Strong communication skills with a people-first, professional approach Familiarity with CRM systems Arabic fluency required; English is a plus<br>Personal Skills Excellent communication skills with the ability to build lasting, positive relationships Patience and professionalism when dealing with diverse personalities Proactive mindset — takes initiative without waiting to be directed Strong time management and the ability to handle a high volume of accounts simultaneously Analytical instinct to read customer behavior and identify risks early Collaborative spirit with the ability to work across multiple teams (sales, support, and operations) Adaptability and comfort working in a fast-paced, evolving environment

We are seeking an experienced Clearance & Customs Specialist to join our Supply Chain Department. The successful candidate will be responsible for overseeing import and export customs clearance operations, ensuring compliance with Saudi Customs regulations, and managing customs duty exemptions, duty refund programs, and industrial subsidy initiatives. This role requires close coordination with customs brokers, government authorities, and internal stakeholders to ensure efficient, compliant, and cost-effective supply chain operations.<br>Key Responsibilities Oversee import activities for spare parts, equipment, and raw materials, including invoice review and HS Code classification. Coordinate with customs brokers, Saudi Customs, SFDA, and other regulatory authorities to ensure timely shipment clearance and full compliance with applicable regulations. Monitor inbound shipments and ensure timely delivery to the warehouse. Review and validate customs clearance invoices before submission to the Finance Department. Manage export operations, including preparation of export documentation, customs declarations, permits, and shipment follow-up. Issue export-related certificates and prepare export reports. Manage customs duty exemption applications, including data preparation, submission, and follow-up with relevant authorities. Handle customs duty refund claims by preparing accurate documentation, submitting applications, and following up on reimbursements. Support industrial funding and subsidy programs by preparing required documentation and coordinating with banks, government entities, and legal advisors. Maintain compliance with customs regulations, trade policies, and internal procedures while identifying opportunities to improve customs processes and reduce costs. Collaborate with Procurement, Logistics, Warehouse, Finance, and Regulatory Affairs to ensure seamless supply chain operations.<br>Qualifications Bachelor's degree in Supply Chain Management, Logistics, Business Administration, International Trade, or a related field.4-6 years of relevant experience in customs clearance, import/export operations, or trade compliance within a supply chain environment. Strong knowledge of Saudi Customs regulations, HS Code classification, and import/export documentation. Experience working with Saudi Customs, SFDA, customs brokers, and other government authorities. Strong analytical, organizational, communication, and problem-solving skills.

Master Works is seeking a Quality Assurance Specialist experienced in software testing and defect management. The role involves executing manual and automated tests, identifying and tracking defects, and working with development teams to ensure high-quality software delivery in an Agile environment.<br><br>Key Responsibilities<br><br>Develop test plans, test cases, and comprehensive testing strategies for software applications Prepare, configure, and maintain testing environments to ensure readiness for all test cycles Execute manual and automated tests and accurately document all test results Identify, log, and track defects discovered during testing phases Collaborate closely with developers to ensure effective defect resolution and re-testing Lead and perform comprehensive test coverage activities to maximize efficiency and quality Validate applied fixes and conduct regression testing to ensure no new defects are introduced and that existing functionalities remain stable Review business and technical requirements to ensure completeness, testability, and alignment with quality standards Monitor software quality metrics and provide recommendations for continuous improvement Support release activities by performing final quality verification and sign-off procedures Mentor junior QA team members and promote quality assurance best practices across projects Participate in Agile ceremonies, including sprint planning, reviews, and retrospectives Ensure compliance with organizational quality standards, policies, and software development methodologies<br><br>Requirements<br><br>Qualifications<br><br>Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field Minimum 2+ years of experience in Software Quality Assurance and Testing Strong experience in manual and automated testing methodologies Hands-on experience with test management and defect tracking tools (e.g., Jira, Azure Dev Ops, Test Rail) Experience with test automation frameworks and tools Strong analytical, problem-solving, and communication skills Knowledge of Agile/Scrum software development practices<br><br>Preferred Certifications<br><br>ISTQB Certified Tester (Foundation Level or Advanced Level) Certified Software Quality Engineer (CSQE) or equivalent certifications<br><br>Job location: Client Site.

We are looking for a Customer Success Specialist – Retention to join the Autobia team. In this role, you will maintain and strengthen relationships with existing merchants on our platform — identifying at-risk accounts early, taking proactive steps to re-engage them before churn occurs, and ensuring long-term merchant loyalty and sustained activity.<br>Key Responsibilities:Monitor merchant activity on an ongoing basis to identify accounts showing signs of disengagement or declining order frequency Conduct regular check-in calls and business reviews with merchants to understand their challenges and reinforce platform value Develop and execute tailored retention plans for at-risk merchants based on their activity patterns and business needs Collaborate with the onboarding and reactivation teams to ensure smooth handoffs at the right stage of the merchant lifecycle Track and report on retention metrics, flagging trends and providing actionable insights to the team lead Maintain accurate and up-to-date records of all merchant interactions and retention activities in the CRMGather merchant feedback and surface recurring pain points to relevant internal teams for resolution<br>Requirements:Bachelor's degree in Business, Communications, or a related field1–3 years of experience in this or a similar role Strong communication skills with a people-first, professional approach Familiarity with CRM systems Arabic fluency required; English is a plus<br>Personal Skills Excellent communication skills with the ability to build lasting, positive relationships Patience and professionalism when dealing with diverse personalities Proactive mindset — takes initiative without waiting to be directed Strong time management and the ability to handle a high volume of accounts simultaneously Analytical instinct to read customer behavior and identify risks early Collaborative spirit with the ability to work across multiple teams (sales, support, and operations) Adaptability and comfort working in a fast-paced, evolving environment

Promoting and selling company's products to new and existing customers by visiting them regularly and constantly. The Product Specialist tasks also involve performing certain after sales support functions such as conducting In-Service Training, follow up on the collection and maintain a good relationship with customers.<br><br>Job Responsibilities:<br><br>Perform consultative method of sales with prospecting clients in either identifying or even creating the need for Imdad products and continuously updating all customers on company product modifications, changes, and enhancements Schedule appointments, meeting existing and new customers in order to promote Imdad's product, and to determine other opportunities Generating and developing new client's businesses accounts Perform professional demonstrations or presentations of company products or services while on customer's site. Applies successful negotiation and sales closure techniques Provide adequate information about a new prospect and client, in terms of ownership, working physicians, relevant client's equipment, and status, and update customer's database with proper contact details, email, and contact numbers Submit reports for sales and marketing on a weekly basis and timely manner Assist in following up the accounts receivables for sales accounts responsible for Maintain excellent customer relationship with key decision makers, doctors, key customer's personnel and always work toward enhancing such relations Effective use of company's sales aids and marketing data to secure deals Effectively attending conferences and workshops Perform professional in-service training for customer's end users on systems application Possess market awareness, competitor's activities/events and competitor's pricing changes<br><br>Requirements<br><br>Minimum Qualifications:<br><br>Bachelor's degree in Biomedical Engineering, Bioscience, Nursing, (or any other scientific related field) Minimum 2-3 years' experience in medical devices sales. Experience in Dermatology line is a plus KSA Driving License + car Proficient in Microsoft Word, Excel, Outlook and Power Point Bilingual (Arabic, and English) is a must<br><br>Required Skills:<br><br>Effective time management, organization and multi-tasking skills Excellent interpersonal skills Strong verbal & written communication skills Team player with ability to perform well under pressure

Promoting and selling company's products to new and existing customers by visiting them regularly and constantly. The Product Specialist tasks also involve performing certain after sales support functions such as conducting In-Service Training, follow up on the collection and maintain a good relationship with customers.<br><br>Job Responsibilities:<br><br>Perform consultative method of sales with prospecting clients in either identifying or even creating the need for Imdad products and continuously updating all customers on company product modifications, changes, and enhancements Schedule appointments, meeting existing and new customers in order to promote Imdad's product, and to determine other opportunities Generating and developing new client's businesses accounts Perform professional demonstrations or presentations of company products or services while on customer's site. Applies successful negotiation and sales closure techniques Provide adequate information about a new prospect and client, in terms of ownership, working physicians, relevant client's equipment, and status, and update customer's database with proper contact details, email, and contact numbers Submit reports for sales and marketing on a weekly basis and timely manner Assist in following up the accounts receivables for sales accounts responsible for Maintain excellent customer relationship with key decision makers, doctors, key customer's personnel and always work toward enhancing such relations Effective use of company's sales aids and marketing data to secure deals Effectively attending conferences and workshops Perform professional in-service training for customer's end users on systems application Possess market awareness, competitor's activities/events and competitor's pricing changes<br><br>Requirements<br><br>Minimum Qualifications:<br><br>Bachelor's degree in Biomedical Engineering, Bioscience, Nursing, (or any other scientific related field) Minimum 2-3 years' experience in medical devices sales. Experience in Dermatology line is a plus KSA Driving License + car Proficient in Microsoft Word, Excel, Outlook and Power Point Bilingual (Arabic, and English) is a must<br><br>Required Skills:<br><br>Effective time management, organization and multi-tasking skills Excellent interpersonal skills Strong verbal & written communication skills Team player with ability to perform well under pressure

Promoting and selling company's products to new and existing customers by visiting them regularly and constantly. The Product Specialist tasks also involve performing certain after sales support functions such as conducting In-Service Training, follow up on the collection and maintain a good relationship with customers.<br><br>Job Responsibilities:<br><br>Perform consultative method of sales with prospecting clients in either identifying or even creating the need for Imdad products and continuously updating all customers on company product modifications, changes, and enhancements Schedule appointments, meeting existing and new customers in order to promote Imdad's product, and to determine other opportunities Generating and developing new client's businesses accounts Perform professional demonstrations or presentations of company products or services while on customer's site. Applies successful negotiation and sales closure techniques Provide adequate information about a new prospect and client, in terms of ownership, working physicians, relevant client's equipment, and status, and update customer's database with proper contact details, email, and contact numbers Submit reports for sales and marketing on a weekly basis and timely manner Assist in following up the accounts receivables for sales accounts responsible for Maintain excellent customer relationship with key decision makers, doctors, key customer's personnel and always work toward enhancing such relations Effective use of company's sales aids and marketing data to secure deals Effectively attending conferences and workshops Perform professional in-service training for customer's end users on systems application Possess market awareness, competitor's activities/events and competitor's pricing changes<br><br>Requirements<br><br>Minimum Qualifications:<br><br>Bachelor's degree in Biomedical Engineering, Bioscience, Nursing, (or any other scientific related field) Minimum 2-3 years' experience in medical devices sales. Experience in Dermatology line is a plus KSA Driving License + car Proficient in Microsoft Word, Excel, Outlook and Power Point Bilingual (Arabic, and English) is a must<br><br>Required Skills:<br><br>Effective time management, organization and multi-tasking skills Excellent interpersonal skills Strong verbal & written communication skills Team player with ability to perform well under pressure

Role Objective:<br>Our client, a leading retail and wholesale company in Saudi Arabia, is seeking a dynamic and commercially driven Marketing Specialist to strengthen brand presence through impactful marketing campaigns, exhibitions, brand activations, sponsorships, and strategic partnerships. This role is designed to drive brand awareness, customer engagement, and business growth while ensuring excellence in the execution of all marketing initiatives across multiple channels.<br>Key Responsibilities:<br>Marketing Strategy & Execution<br>Develop and execute marketing campaigns aligned with business objectives and brand strategy. Plan and manage promotional activities, seasonal campaigns, product launches, and customer engagement initiatives. Ensure consistency of brand identity across all marketing materials and communication channels.<br>Exhibitions & Brand Activations<br>Plan, organize, and execute exhibitions, trade shows, in-store activations, and promotional events. Create innovative booth concepts and engaging customer experiences to maximize brand visibility. Manage event logistics, timelines, setup, and on-ground execution.<br>Partnership Development<br>Identify and establish strategic partnerships with malls, event organizers, corporate clients, and business partners. Develop collaboration opportunities that support market expansion and sales growth. Negotiate sponsorship agreements, partnerships, and promotional collaborations.<br>Vendor & Budget Management<br>Coordinate with suppliers, agencies, contractors, and production vendors. Negotiate contracts, pricing, and service agreements. Manage marketing budgets effectively while maximizing return on investment.<br>Reporting & Performance Analysis<br>Monitor campaign performance, event outcomes, and customer engagement metrics. Prepare post-campaign and post-event reports with insights and recommendations. Present marketing updates and performance reports to senior management.<br>Requirements<br>Education Bachelor’s degree in Marketing, Business Administration, Event Management, or a related field.<br>Experience<br>3–5 years of experience in Marketing, Exhibitions, Brand Activation, or Event Management. Experience within retail, wholesale, fashion, accessories, or consumer brands is preferred.<br>Preferred Certifications<br>Event Management Certification Digital Marketing Certification<br>Skills & Competencies<br>Strong marketing campaign planning and execution skills Exhibition and event management expertise Vendor and supplier negotiation skills Partnership development and relationship-building abilities Budget management and analytical skills Strong communication and presentation skills Fluent in Arabic and English (preferred) Willingness to travel and work on-site during events.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As the Technical Specialist Aquaculture, you will be the go-to expert supporting customers from hatchery through grow-out, ensuring optimal performance and production outcomes.</p> <ul> <li>Serve as the technical authority, supporting shrimp and marine fish customers across the Middle East.</li> <li>Partner closely with Key Account Managers to provide integrated technical and commercial support to key customers</li> <li>Drive adoption of functional feeds and next-generation health solutions</li> <li>Diagnose on-farm challenges and translate findings into practical, results-driven recommendations</li> <li>Deliver technical trainings, workshops, and customer engagements, building trust and long-term capability</li> <li>Contribute to the growth strategy of the aquaculture business, particularly shrimp, through strong technical positioning</li> </ul> <p><strong>What You Bring</strong> br&gt;You are a technically strong aquaculture professional with a passion for translating science into customer value.</p> <ul> <li>MSc or PhD in Aquatic Animal Health, Veterinary Science, Fisheries Science, or related field</li> <li>Hands-on experience working with shrimp and/or marine fish production systems</li> <li>Understanding of warm-water and high-salinity aquaculture systems relevant to the Middle East</li> <li>Familiarity with functional feeds and additives (probiotics, immunostimulants, organic acids)</li> <li>Strong stakeholder management skills with an ability to influence customers and internal teams</li> <li>Fluent in English; Arabic is a strong advantage</li> <li>Willingness to travel (~40%) across the region</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>You are a technically strong aquaculture professional with a passion for translating science into customer value.</p> <ul> <li>MSc or PhD in Aquatic Animal Health, Veterinary Science, Fisheries Science, or related field</li> <li>Hands-on experience working with shrimp and/or marine fish production systems</li> <li>Understanding of warm-water and high-salinity aquaculture systems relevant to the Middle East</li> <li>Familiarity with functional feeds and additives (probiotics, immunostimulants, organic acids)</li> <li>Strong stakeholder management skills with an ability to influence customers and internal teams</li> <li>Fluent in English; Arabic is a strong advantage</li> <li>Willingness to travel (~40%) across the region</li> </ul><p></p></section>