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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About the Role We are looking for a motivated and customer-focused Customer Service Representative to join our remote team. In this role, you will serve as the primary point of contact for customers, providing exceptional support, resolving inquiries, and ensuring a positive customer experience across phone, email, and chat channels. This position is ideal for someone who enjoys helping people, communicating effectively, and solving problems in a dynamic, fast-paced environment.</p><p>Key Responsibilities</p><p>Customer Support</p><ul><li>Respond promptly and professionally to customer inquiries via phone, email, and live chat.</li><li>Provide accurate information regarding products, services, billing, and company policies.</li><li>Assist customers with account management, order status updates, troubleshooting, and general support requests.</li><li>Deliver empathetic, solution-oriented service while maintaining a high standard of customer satisfaction.</li></ul><p>Issue Resolution</p><ul><li>Investigate and resolve customer concerns efficiently and effectively.</li><li>Escalate complex issues to the appropriate teams when necessary.</li><li>Document customer interactions, inquiries, and resolutions accurately.</li><li>Follow up with customers to ensure issues have been fully resolved.</li></ul><p>Customer Experience</p><ul><li>Build positive relationships through professional and courteous communication.</li><li>Contribute to customer retention by consistently delivering high-quality service.</li><li>Gather customer feedback and share insights to support continuous improvement initiatives.</li><li>Collaborate with team members to foster a supportive and customer-centric culture.</li></ul><p>Administrative Support</p><ul><li>Utilize CRM systems and customer service tools to manage customer interactions.</li><li>Maintain accurate customer records and documentation.</li><li>Assist in updating internal knowledge bases and support resources.</li><li>Adhere to company policies, procedures, and service standards.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>1 2 years of experience in customer service, customer support, or a related field.</li><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving and conflict-resolution abilities.</li><li>Ability to manage multiple tasks and priorities effectively.</li><li>Strong organizational skills and attention to detail.</li><li>Self-motivated, reliable, and comfortable working independently in a remote environment.</li><li>Proficiency with basic computer applications, including Microsoft Office or equivalent tools.</li><li>High school diploma or equivalent.</li></ul><p>Preferred</p><ul><li>Experience using CRM systems and customer support software.</li><li>Additional customer service training, certifications, or related education.</li></ul><p></p></section>

<p><b>Job Purpose: </b>The Health Representative is responsible for maximizing the awareness and market share of Hospital Category products through the different sales &amp; promotion activities within Eastern Zone. Key Accountabilities: Visiting physicians to help them manage their patient s disease using Pfizer products. Distribute knowledge using guidelines through product samples, marketing literature, clinical trials related to his products to help physicians and other healthcare professionals take the best decisions. Follow-up with HCP (KOL, physicians, pharmacists, or any other party having impact on the business), to gather feedback and questions regarding experience with Pfizer products. Providing approved information to HCP on Pfizer products, e.g., proper medical usage, dosage amounts and side effects. Enlisting Pfizer products in the formulary of institutions Providing feedback to sales management on customer requests, responses to promotions and product access. Also update on changes in the health care system or hospital structure Involved in the pre preparation of the marketing campaign through giving feedback to the marketing team on what s the real market, customers needs. Follow up of stock, consumption and ordering process specially in government sector and institutions. Involved in Pfizer community awareness programs. Attending seminars and participate in setting up sales demonstration and exhibition. Organizing AV activities in his area. Initiate &amp; Participate in the nomination &amp; selection of the local speakers in his/her territory. Reporting visits and other activities using MI. Attending regular sales meetings with SM, general meetings, and cycle meetings Preparing short term POA restricted to his area and products. Presenting reports according to SM recommendations and market needs Update his customer list according to the targeting process by understanding customer s segmentations and customer insights. Understand customer disease management needs Maintain and Create new advocates by aligning to customer s priorities/needs. Stand accountable for all customers e-mails, phone calls related to business. Execute the activities (international, regional and local conferences, workshops) done by the marketing, medical department to engage his customers. Monthly report for sales, activities, market feedback, threats, opportunities Participating in setting the engagement POA and play important role in its execution. Play important role in engaging his customers via real bold partnership programs. Explore more business opportunities and expand the scope of his/her reach. Level of Responsibilities: Tasks are performed under the general direction of the Sales Manager; however, the incumbent is fully responsible for the business and financial results of his geographical territory. Responsible for Budget achievement including % Gr, % MS, EV (IMS Parameters) for his area. Position Relationships: Similar position holders across the country. Supportive department (BT, Medical, Marketing, Finance, HR) Customers Administration Departments (Stores, Purchasing and Finance) Opinion Leaders and Field Experts Service Providers and Competitors Job Specific Technical/Functional/Professional Competencies: Medical or Pharmaceutical Education Background Good English communication.</p><p><strong>Desired Candidate Profile</strong></p><p>Medical or Pharmaceutical Education Background Good English communication. Effective Selling skills Strong written and oral communication skills Good computer skills Effective interpersonal and team building skills good persuasive and negotiation skills. Other competencies: Change Agile Acts Decisively Peer relationship Seizes Accountability Commits to one Pfizer Grows Self</p>

About the Role We are looking for an enthusiastic and driven Telesales Representative to join our SME sales team. This role is ideal for fresh graduates who are eager to start their career in technology sales. You will be responsible for reaching out to small and medium-sized enterprise (SME) customers over the phone to promote and sell a portfolio of technology solutions, including Cloud, Cybersecurity, AI, IoT, and Connectivity services. Full training will be provided on our product portfolio and sales techniques.<br>Key Responsibilities Make outbound calls to prospective SME clients from provided leads/databases to generate interest in technology solutions. Handle inbound sales inquiries from SME customers and convert them into qualified opportunities. Understand customer business needs and recommend suitable Cloud, Cybersecurity, AI, IoT, or Connectivity solutions. Explain product features, pricing, and value propositions clearly and persuasively. Achieve and exceed monthly/quarterly sales targets and KPIs. Maintain accurate and up-to-date records of calls, leads, and opportunities in the CRM system. Follow up consistently with leads and prospects to move them through the sales funnel. Coordinate with technical/pre-sales teams for complex customer requirements. Build and maintain strong relationships with SME customers to encourage repeat business and referrals. Stay updated on product knowledge, market trends, and competitor offerings. Handle objections professionally and escalate complex issues when necessary.<br>Requirements Bachelor's degree in Business, Marketing, IT, Engineering, or related field (fresh graduates are encouraged to apply). Excellent verbal communication and interpersonal skills. Strong persuasion, negotiation, and active listening skills. Comfortable making high volumes of outbound calls daily. Proficiency in MS Office and willingness to learn CRM tools. Self-motivated, target-driven, and resilient under pressure. Fluent in English & Arabic. Positive attitude with a strong desire to build a career in technology sales.

Role Overview As a Sales Representative, you will drive revenue growth by positioning and selling the engineering and scientific software portfolio from Math Works along with associated services such as consulting and product training. The role focuses on managing and developing a defined territory, strengthening strategic relationships with leading organisations, identifying new opportunities within existing customers, and converting new prospects into long term accounts. You will lead the full sales cycle and collaborate closely with technical and marketing teams to deliver measurable business outcomes for customers.<br>Responsibilities Manage the complete sales cycle including opportunity creation, qualification, technical evaluation coordination, proof of concept support, value positioning, and successful deal closure. Achieve quarterly and annual revenue objectives through a consultative, value-based sales approach aligned with customer engineering and innovation priorities. Develop and execute territory and account plans that focus on strengthening strategic relationships and increasing long term customer engagement. Identify additional initiatives, projects, and departments within existing customers to broaden adoption of solutions and increase account value over time. Work with stakeholders across technical teams, engineering leadership, and executive management to understand business challenges and align solutions to organisational objectives. Strengthen senior level relationships within key accounts to support wider adoption of platforms and services. Build new business pipelines by proactively identifying and engaging potential customers across the assigned territory. Partner closely with Application Engineering, Marketing, and broader Sales teams to shape account strategies and coordinated outreach activities. Maintain accurate pipeline visibility, opportunity tracking, and forecasting using the CRM system. Contribute market insights and customer feedback to help refine regional growth strategies and campaign focus.<br>Qualifications Bachelor’s Degree.3 to 5 years of direct sales experience working with customers in the MENA region, ideally selling technology, engineering software, or technical solutions. Demonstrated ability to develop relationships, identify new opportunities within existing customers, and grow strategic accounts. Experience working with CRM systems to manage opportunities and sales activities. Fluency in Arabic and English. Valid KSA Driver’s License.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Customer Service and Reservations Representative position offers an exciting opportunity to be part of a dynamic team in the field of market research. This role will play a vital part in enhancing customer experiences and ensuring their satisfaction with our services. We are looking for a motivated and enthusiastic individual to contribute to our team and assist in achieving the company's goals by providing exceptional support to customers.</p><p>You will have the opportunity to develop your skills in a supportive work environment, where we believe in the importance of continuous training and learning. We are committed to building a strong team culture that fosters collaboration and innovation. Through this position, you will have the chance to interact with a diverse group of customers, which will help you expand your network and develop both personal and professional skills.</p><p>We believe that every employee can make a difference, so we strive to provide opportunities for growth and advancement in your career path. We are looking for someone with a passion for customer service and a desire to learn and grow.</p><p><b>Responsibilities:</b></p><ol><li>Provide comprehensive support to customers via phone and email, ensuring their needs are met and issues are resolved efficiently.</li><li>Manage and organize reservations, including confirming and modifying bookings to ensure a seamless experience for customers.</li><li>Provide accurate information about company services, assisting customers in making informed decisions.</li><li>Collaborate with multiple internal teams to ensure a comprehensive and effective service for customers.</li><li>Document customer inquiries and feedback in the system, helping to improve processes and enhance customer satisfaction.</li><li>Offer suggestions for improving operations and services based on customer feedback and experiences.</li><li>Train new employees on customer service techniques and best practices, contributing to team efficiency.</li><li>Analyze customer data to identify trends and opportunities for service improvement and increased customer satisfaction.</li><li>Work towards achieving monthly and quarterly goals related to customer satisfaction and retention, contributing to the company's growth.</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Effective communication skills with customers to ensure a positive experience.</li><li>Ability to manage time efficiently while handling multiple tasks simultaneously.</li><li>Problem-solving skills to analyze situations and provide appropriate solutions.</li><li>Proficiency in using customer relationship management (CRM) software to streamline operations.</li><li>Ability to work under pressure while maintaining a high level of professionalism.</li><li>Strong organizational skills for managing reservations and scheduling effectively.</li><li>Willingness to learn and adapt to changes in the work environment.</li></ul></div>

<h3 >About the Role</h3> <p >Mada Al Saudia for Trading &amp; Development is seeking a dedicated <strong >Sales Representative</strong> to join our sales team. This full-time role is based in <strong >Jeddah</strong> and <strong >Makkah</strong>, focusing on B2B sales. We are looking for ambitious individuals with direct market experience to attract new clients, establish sales channels, and build sustainable commercial partnerships.</p> <h3 >Key Responsibilities</h3> <ul > <li >Attract new clients and establish effective accounts and sales points.</li> <li >Communicate with decision-makers and purchasing managers, presenting company products professionally.</li> <li >Prepare price offers, negotiate terms, and close sales deals.</li> <li >Follow up with clients, manage collections, process re-orders, and actively work on account development.</li> <li >Conduct field visits and achieve monthly sales targets.</li> <li >Document all visits, client interactions, and sales opportunities within the CRM system.</li> </ul> <h3 >Targeted Market Sectors</h3> <p >The role involves targeting and developing business within various sectors, including:</p> <ul > <li >Hotels, Restaurants, Cafes, and the <strong >HORECA</strong> sector.</li> <li >Health food stores, natural product retailers, and specialized pharmacies.</li> <li >Supermarkets, hypermarkets, and modern retail points.</li> <li >Distributors, agents, hospitality, and catering companies.</li> </ul> <h3 >Qualifications and Requirements</h3> <ul > <li >Previous experience in field sales or B2B corporate sales is required, with a preference for candidates demonstrating 0-1 years of relevant experience.</li> <li >Experience in the food and beverage, health and natural products, or HORECA sectors is preferred.</li> <li >A proven track record in opening new accounts and achieving sales targets.</li> <li >Good knowledge of the market, clients, and distribution areas.</li> <li >Strong communication, negotiation, persuasion, and deal-closing skills.</li> <li >Ability to work effectively in the field, manage time efficiently, and ensure continuous follow-up.</li> <li >Possession of a car and a valid driving license is preferred.</li> </ul> <h3 >Benefits</h3> <ul > <li >Basic salary.</li> <li >Performance-linked commissions and incentives.</li> <li >Marketing support and product introductory materials.</li> <li >Opportunity for professional growth and increased responsibilities as the company expands.</li> </ul> <h3 >Application Process</h3> <p >Interested candidates are invited to apply through the job advertisement on LinkedIn. Please attach an updated CV and include the following details:</p> <ul > <li >Years of experience and sectors previously worked in.</li> <li >Key accounts or clients successfully acquired.</li> <li >Most prominent sales achievement during the last year.</li> <li >The city and areas you are able to cover.</li> <li >Your expected salary.</li> </ul>

About AmCan International Group®<br>AmCan®is the leading distributor of specialty wellness products across the MENA region, with a network spanning over 18 countries and more than 3,000 points of sale. Headquartered in Dubai, the company represents 15+ global brands in sports nutrition, vitamins, and healthy snacks. With decades of experience in FMCG, a fully integrated ERP system, and robust physical and IT infrastructure, AmCan® enables international brands to scale efficiently across the Middle East.<br>Field Sales Representative <br>Key Responsibilities:Achieve the assigned monthly, quarterly and yearly sales, forecast, and collection targets across the designated territories. Adhere to high forecast accuracy and contribute to demand planning cycles Detail and train store pharmacists, salesmen, and trainers on the full brand portfolio (Optimum Nutrition, Dymatize, BASIX, and others), delivering the key selling points for each brand discussed and customer target segemntation Meet purchasers and business owners to align on monthly expectations and required actions. Maintain planogram compliance, product availability, and visibility Handling re-allocation of stock across accounts to avoid legacy stocks Monitor and report on shelf prices, expiry dates, promo activations, and competitor prices and activities, with documentations Implement and maintain all POSM across the trade. Ensure all company brands are listed and actively sold across every account. Open new accounts to expand distribution across the Western, Southern, and Northern regions, including regular coverage of remote areas (Makkah, Taif, Madinah, Tabuk, Abha & Khamis, Jizan & Najran) per the agreed frequency. Submit daily, weekly, and monthly plans and reports on schedule, and finalize monthly orders within the agreed cut-off dates.<br>Requirements:-3–4 years of field sales experience, preferably in sports nutrition, consumer health supplements or FMCG,.- Solid knowledge of the KSA retail landscape (pharmacies, supplement stores, gyms, hypermarkets and gas stations).- Valid Saudi driving license and a transferable Iqama.- Comfortable with reporting tools and Excel-based follow-up.<br>Preferred Profile:- Existing relationships within fitness / gym channel.- Background or genuine interest in sports nutrition and fitness.- Results-driven, self-managed, and comfortable working across multiple cities and remote areas.- Strong communication and detailing skills.<br>What We Offer:Health insurance. Professional development opportunities. A collaborative and dynamic work environment.

About AmCan International Group®<br>AmCan®is the leading distributor of specialty wellness products across the MENA region, with a network spanning over 18 countries and more than 3,000 points of sale. Headquartered in Dubai, the company represents 15+ global brands in sports nutrition, vitamins, and healthy snacks. With decades of experience in FMCG, a fully integrated ERP system, and robust physical and IT infrastructure, AmCan® enables international brands to scale efficiently across the Middle East.<br>Field Sales Representative <br>Key Responsibilities:Achieve the assigned monthly, quarterly and yearly sales, forecast, and collection targets across the designated territories. Adhere to high forecast accuracy and contribute to demand planning cycles Detail and train store pharmacists, salesmen, and trainers on the full brand portfolio (Optimum Nutrition, Dymatize, BASIX, and others), delivering the key selling points for each brand discussed and customer target segemntation Meet purchasers and business owners to align on monthly expectations and required actions. Maintain planogram compliance, product availability, and visibility Handling re-allocation of stock across accounts to avoid legacy stocks Monitor and report on shelf prices, expiry dates, promo activations, and competitor prices and activities, with documentations Implement and maintain all POSM across the trade. Ensure all company brands are listed and actively sold across every account. Open new accounts to expand distribution across the Western, Southern, and Northern regions, including regular coverage of remote areas (Makkah, Taif, Madinah, Tabuk, Abha & Khamis, Jizan & Najran) per the agreed frequency. Submit daily, weekly, and monthly plans and reports on schedule, and finalize monthly orders within the agreed cut-off dates.<br>Requirements:-3–4 years of field sales experience, preferably in sports nutrition, consumer health supplements or FMCG,.- Solid knowledge of the KSA retail landscape (pharmacies, supplement stores, gyms, hypermarkets and gas stations).- Valid Saudi driving license and a transferable Iqama.- Comfortable with reporting tools and Excel-based follow-up.<br>Preferred Profile:- Existing relationships within fitness / gym channel.- Background or genuine interest in sports nutrition and fitness.- Results-driven, self-managed, and comfortable working across multiple cities and remote areas.- Strong communication and detailing skills.<br>What We Offer:Health insurance. Professional development opportunities. A collaborative and dynamic work environment.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>About the role </b>: The Account Installation Representative is responsible for accurately configuring and maintaining medical benefit plans within internal and TPA systems. This role ensures that members, providers, and clients have correct and up-to-date information on eligibility, coverage rules, authorization requirements, and claim adjudication parameters Key Responsibilities: Analyze product documents and policy schedules to build and configure benefit plans for both internal use and TPA. Set up eligibility, copays, deductibles, out-of-pocket maximums, covered services, and provider networks, Annual/lifetime caps and service-level exclusions/inclusion. Maintain and validate API/data feed integration between internal system and TPA systems (e.g., policy enrollment, benefit tables, provider networks). Review and validate group setup and benefit plan changes, updates, and renewals. Coordinate with underwriting, sales, and client services teams to gather accurate plan information. Validate benefit configurations before policy activation to avoid claim errors. Work closely with underwriting, sales, Business support, and policy validation teams to ensure accurate reflection of client and product specifications. Participate in UAT (User Acceptance Testing) for plan benefit setups or system enhancements. Coordinate with TPAs to align benefit configuration between internal system and the TPA platforms. Conduct benefit mapping and data exchange configuration manuals and documents with TPAs Maintain configuration documentation, setup logs, and audit trails as per regulator and internal compliance protocols. Responsible for partnering with broader Operations teams to ensure activities related to Operational Readiness, including business support, eligibility, compliance contact center and claims are ready to service by client s effective date. Responsible to resolve benefit-related discrepancies flagged by claims or customer service between internal system and the TPA platforms.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Qualifications</b>: Bachelor s degree in healthcare administration, Business, or related field (or equivalent work experience) 1 - 2 years of experience in benefit setup or insurance policy administration within a health insurance company. Experience with benefit configuration tools and administrative platforms Familiarity with medical coverages and exclusions, policy wording, and product structure. Knowledge of insurance regulatory requirements (CHI, IA, Nphies.) Skills: Knowledge of regulatory standards benefits and products Excellent attention to detail and analytical skills Proficient in MS Office (Excel, Word) and data entry systems Strong understanding of benefit structures in SME and corporate policies. Experience working with TPA platforms and insurance core systems</p><p></p></section>

<p>Career Area: Finance Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. At Caterpillar, we re committed to our customers, who build a better, more sustainable world with our products, services and solutions. We understand and show the value of why they should choose us. We re exploring new ideas and opportunities innovating to discover the breakthroughs necessary for tomorrow s growth. Through it all, we are one team creating and delivering world-class products, services and solutions superior to the competition. Learn more about the Caterpillar Experience . We are looking for a Business Development Representative, Structured Finance join our Customer Value Solutions &amp; Engagement team working within one of the Constructions Industries newly formed divisions, Customer Solutions Growth Regions. About Customer Solutions Growth Regions Division This team, alongside dealers, engages closely with customers to create, customize and adapt solutions to meet their needs by leveraging the extensive range of offerings available today across products and services, digital and technology, rental and used, and financing. The division is regionally focused on Africa, the Middle East, Eurasia, Asia (excluding Japan), and Latin America (LATAM) and organized into three functional areas: Customer Facing, Customer Solutions and Business Enablers. This role is part of the Customer Value Solutions &amp; Engagement team , focused on: Designing solutions that address key customer pain points associated with equipment acquisition and ownership. Leveraging machine telematics and data to drive repairs by the dealer and improve customer uptime. Proactively communicating and training internal and external stakeholders on the value of the solutions we provide. About the Role As a Business Development Representative, Structured Finance , you will support the delivery of retail financing solutions for customers and inventory financing options for dealers. Working closely with dealers, customers, field teams, and internal stakeholders, you will identify, propose, and implement tools, products, and strategies that strengthen customer and dealer cashflow capabilities. Responsibilities include developing customized solutions for emerging and growth markets and supporting the onboarding and execution of new cashflow initiatives that facilitate business growth. This is a highly customer-facing and commercially focused role requiring regular interaction with customers, dealers, and internal business partners. Success in this position depends on understanding customer needs, identifying business opportunities, and helping implement financing solutions that support customer success and business growth. The role sits within the Customer Solutions team, which focuses on creating, customizing, and adapting solutions for customers by leveraging Caterpillar's broad range of products, services, technology, rental, used equipment, and financing offerings. The team works closely with dealers and customers across Africa, the Middle East, Eurasia, Asia excluding Japan, and Latin America. What You Will Do In this role, you will: Partner with dealers, customers, and internal commercial teams to identify financing needs and support the development and implementation of financing solutions that support equipment sales and market growth. Develop differentiated financing solutions and financing programs for customers and dealers in growth markets. Assess customer needs, dealer requirements, market dynamics, and business opportunities to recommend appropriate retail financing products, tools, and services. Build strong relationships with dealers and customers to support financing solutions, cashflow initiatives, and business growth opportunities. Act as a key point of contact for customers and dealers, helping translate business challenges into practical financing solutions. Support field teams and dealers with financial expertise and commercial insight to enable customer success. Monitor the performance and effectiveness of retail financing and dealer inventory financing programs, recommending improvements where needed. Lead or support the onboarding, implementation, and execution of new customer and dealer cashflow initiatives.&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><p>A degree in Finance, Business Administration, Economics, Accounting, or a related field.</p><p>Relevant experience in structured finance, dealer finance, retail finance, asset finance, trade finance, banking, equipment financing, commercial finance, corporate finance, treasury, or business development.</p><p>Experience working directly with customers, dealers, distributors, financial institutions, or commercial teams.</p><p>Strong ability to develop customized financing solutions or business solutions that support customer acquisition, retention, and growth.</p><p>A strong business development mindset, with the ability to identify opportunities, influence stakeholders, and translate customer needs into actionable solutions.</p><p>Knowledge of retail financing, dealer inventory financing, treasury services, treasury management, working capital solutions, or related financial products.</p><p>Experience supporting the onboarding, implementation, or execution of financing products, programs, or cashflow initiatives.</p><p>Ability to work effectively in a matrix environment and collaborate across commercial, finance, dealer, and regional teams.</p><p>Strong analytical skills and the ability to assess financial information, customer needs, and market opportunities.</p><p>Strong communication and presentation skills, with the ability to explain financial concepts clearly to both finance and non-finance audiences.</p><p>Ability to influence without formal authority and build trusted relationships with customers, dealers, and internal stakeholders.</p><p>Fluent English required; additional language capabilities may be beneficial depending on the region and customer portfolio supported by the role.</p><p><strong>Top Candidates May Also Have</strong></p><ul><li>Experience in automotive finance, equipment finance, heavy equipment, construction, mining, transportation, leasing, or dealer finance.</li><li>Experience working with dealer networks, distributors, financial institutions, banks, or captive finance organizations.</li><li>Experience in commercial banking, corporate banking, structured finance, asset finance, trade finance, or vendor finance.</li><li>Experience developing customer financing proposals, business cases, or differentiated financing solutions.</li><li>Experience supporting business growth in emerging markets or multi-country environments.</li><li>Project leadership experience.</li><li>Strong Excel and PowerPoint capability.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Purpose:</b></p><br><br><p>The Health Representative is responsible for maximizing the awareness and market share of Hospital Category products through the different sales &amp; promotion activities within Eastern Zone.</p><br><br><p><b>Key Accountabilities:</b></p><br><br><ul><li>Visiting physicians to help them manage their patient’s disease using Pfizer products.</li><li>Distribute knowledge using guidelines through product samples, marketing&nbsp;&nbsp;&nbsp; literature, clinical trials related to his products to help physicians and other healthcare professionals take the best decisions.</li><li>Follow-up with HCP (KOL, physicians, pharmacists, or any other party having impact on the business), to gather feedback and questions regarding experience with Pfizer products.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Providing approved information to HCP on Pfizer products, e.g., proper medical usage, dosage amounts and side effects.</li><li>Enlisting Pfizer products in the formulary of institutions&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Providing feedback to sales management on customer requests, responses to promotions and product access. Also update on changes in the health care system or hospital structure</li><li>Involved in the pre preparation of the marketing campaign through giving feedback to the marketing team on what’s the real market, customers’ needs.</li><li>Follow up of stock, consumption and ordering process specially in government sector and institutions.</li><li>Involved in Pfizer community awareness programs.</li><li>Attending seminars and participate in setting up sales demonstration and exhibition.</li><li>Organizing AV activities in his area. Initiate &amp; Participate in the nomination &amp; selection of the local speakers in his/her territory.</li><li>&nbsp;Reporting visits and other activities using MI. Attending regular sales meetings with SM, general meetings, and cycle meetings</li><li>Preparing short term POA restricted to his area and products.</li><li>Presenting reports according to SM recommendations and market needs</li><li>Update his customer list according to the targeting process by understanding customer’s segmentations and customer insights.</li><li>Understand customer disease management needs Maintain and Create new advocates by aligning to customer’s priorities/needs.</li><li>Stand accountable for all customers e-mails, phone calls related to business.</li><li>Execute the activities (international, regional and local conferences, workshops) done by the marketing, medical department to engage his customers.</li><li>Monthly report for sales, activities, market feedback, threats, opportunities</li><li>Participating in setting the engagement POA and play important role in its execution.</li><li>Play important role in engaging his customers via real bold partnership programs.</li><li>Explore more business opportunities and expand the scope of his/her reach.</li></ul><br><p><b>Level of Responsibilities:</b></p><br><br><ul><li>Tasks are performed under the general direction of the Sales Manager; however, the incumbent is fully responsible for the business and financial results of his geographical territory.</li><li>Responsible for Budget achievement including % Gr, % MS, EV (IMS Parameters) for his area.</li></ul><br><p><b>Position Relationships: </b></p><br><br><ul><li>Similar position holders across the country.</li><li>Supportive department (BT, Medical, Marketing, Finance, HR)</li><li>Customers Administration Departments (Stores, Purchasing and Finance)</li><li>Opinion Leaders and Field Experts</li><li>Service Providers and Competitors</li></ul><br><p><b>Job Specific Technical/Functional/Professional Competencies:</b></p><br><br><ul><li>Medical or Pharmaceutical Education Background Good English communication.</li><li>Effective Selling skills Strong written and oral communication skills</li><li>Good computer skills</li><li>Effective interpersonal and team building skills good persuasive and negotiation skills.</li></ul><br><p><b><u>Other competencies:</u></b></p><br><br><ul><li>Change Agile</li><li>Acts Decisively</li><li>Peer relationship</li><li>Seizes Accountability</li><li>Commits to one Pfizer</li><li>Grows Self</li></ul><br><br> <br> <br><br><p><span><span><span><span><span><span><span><span><span>Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.</span></span></span></span></span></span></span></span></span></p><br><br><br><br><p>To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on&nbsp;<span><u>Pfizer Careers</u></span>.</p><br><br>&amp;#xa;Sales<br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

We are seeking a CRM Representative to own the response and follow-up of every incoming customer enquiry. The ideal candidate will be responsible for replying to leads quickly across Whats App, phone and web, qualifying them, issuing quotations, and following up consistently until the customer either books or is closed with a clear reason — while keeping every record in the CRM accurate and up to date.<br>Key Responsibilities:<br>1. Lead Response:First Response: Reply to every incoming enquiry — Whats App, phone call, website form, and pod QR — within the agreed response time during working hours. Coverage: Ensure no enquiry goes unanswered, including during evening hours and weekend shifts. Contact Attempts: Work a defined sequence of contact attempts across call and Whats App, at different times of day, before a lead is marked unreachable.<br>2. Qualification and Quotation:Qualify: Confirm the city, the storage need, the required date, and a valid contact number before moving a lead forward. Capture: Record customer segment (B2B or B2C), pod type required, expected duration, and how the customer found us. Quote: Prepare and send accurate quotations in line with the approved price list and discount matrix.<br>3. Follow-Up and Pipeline Management:Follow-Up Cadence: Chase every open quotation on the agreed schedule — confirmation, call, reminder, and a final decision call — until the customer converts or declines. Pipeline Hygiene: Keep every lead in the correct CRM stage and move it forward or close it; no lead is left open without a next step. Closure: Record a clear, correct reason for every lost or disqualified lead.<br>4. CRM Data Quality and Reporting:Data Entry: Log every call, message, attempt, and quotation in the CRM on the same day. Accuracy: Maintain complete and consistent customer records, including contact details, city, segment, and requirements. Reporting: Provide regular updates on response times, open quotations, conversions, and lost reasons to the Sales Lead. Qualifications:Diploma or Bachelor’s degree in Business Administration, Marketing, or a related field.1–3 years of experience in customer service, inside sales, call centre, or CRM-based lead handling. Native Arabic with fluent English. Strong communication and negotiation skills. Desired Skills:Experience with CRM software (e.g., Odoo). Experience handling high volumes of Whats App Business conversations. Highly organised and disciplined in follow-up — persistent without being pushy. Detail-oriented with a focus on accurate record-keeping and customer experience. Background in storage, moving, logistics, real estate, or facilities is an advantage. Work Environment:Fast-paced office environment with a focus on teamwork and responsiveness. Shift-based coverage across the working week, including evening and weekend hours. Opportunities for professional development and career growth.

<p><strong>Position Overview</strong> We are seeking a friendly, organized, and dependable Customer Service Representative Admin to join our remote team. This entry-level position combines customer service with administrative support, including responding to customer inquiries, updating records, processing routine requests, entering data, and maintaining organized documentation. The ideal candidate communicates professionally, pays close attention to detail, and is comfortable using computers, email, chat, spreadsheets, and online systems. Previous professional customer service or administrative experience is not required. Training and ongoing guidance will be provided. This opportunity is suitable for recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first professional remote position.</p><p><strong><br></strong></p><p><strong><br></strong></p><p><strong>Key Responsibilities</strong></p><p><strong>Customer Service &amp; Support</strong></p><ul><li>Respond to customer questions through email, chat, phone, or approved support channels.</li><li>Provide clear and professional information regarding routine products, services, accounts, or requests.</li><li>Assist customers with general questions and basic service concerns.</li><li>Follow established procedures when resolving routine issues.</li><li>Ask appropriate questions to understand customer needs.</li><li>Provide customers with accurate next steps and available solutions.</li><li>Follow up on open requests when necessary.</li><li>Escalate complex, sensitive, or unresolved concerns to the appropriate team.</li><li>Maintain a courteous and helpful customer experience.</li></ul><p><strong>Administrative Support</strong></p><ul><li>Provide routine administrative assistance to supervisors and team members.</li><li>Process forms, requests, and general business documentation.</li><li>Prepare and update spreadsheets, trackers, contact lists, and administrative logs.</li><li>Organize digital files and shared folders.</li><li>Route information and requests to appropriate departments.</li><li>Assist with routine email and inbox management.</li><li>Track assigned administrative tasks and deadlines.</li><li>Support additional clerical projects as needed.</li></ul><p><strong>Data Entry &amp; Record Maintenance</strong></p><ul><li>Enter and update customer information in approved company systems.</li><li>Maintain accurate customer profiles, notes, and service records.</li><li>Record customer interactions, requests, and resolutions.</li><li>Review entered information for accuracy and completeness.</li><li>Identify missing, duplicate, or incorrect information.</li><li>Make routine corrections when authorized.</li><li>Maintain organized electronic records.</li><li>Perform basic data-quality checks.</li></ul><p><strong>Customer Request Processing</strong></p><ul><li>Review and process routine customer requests according to established procedures.</li><li>Verify that required information has been provided.</li><li>Update the status of requests in internal systems.</li><li>Track outstanding requests requiring follow-up.</li><li>Coordinate with internal departments when additional assistance is required.</li><li>Notify customers of routine updates or next steps when appropriate.</li><li>Escalate requests requiring specialized approval or support.</li></ul><p><strong>Documentation &amp; File Management</strong></p><ul><li>Upload, label, categorize, and organize digital documents.</li><li>Maintain electronic filing systems.</li><li>Review documents for completeness and basic accuracy.</li><li>Follow established file-naming and storage procedures.</li><li>Retrieve authorized customer or business records when requested.</li><li>Maintain templates, forms, and reference materials.</li><li>Protect confidential customer and company information.</li></ul><p><strong>Communication &amp; Team Coordination</strong></p><ul><li>Communicate professionally through email, chat, phone, and virtual meetings.</li><li>Provide status updates regarding assigned work.</li><li>Coordinate routine information with other departments.</li><li>Participate in virtual training, meetings, and coaching sessions.</li><li>Ask for clarification when instructions or customer information are incomplete.</li><li>Report recurring customer concerns or administrative issues.</li><li>Maintain dependable communication while working remotely.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma, GED, or equivalent.</li><li>Basic computer and typing proficiency.</li><li>Strong written and verbal communication skills.</li><li>Familiarity with email, web browsers, spreadsheets, and digital documents.</li><li>Professional and courteous customer-service approach.</li><li>Strong attention to detail and accuracy.</li><li>Good organizational and time-management skills.</li><li>Ability to follow written instructions and established procedures.</li><li>Ability to manage multiple routine customer and administrative requests.</li><li>Basic problem-solving skills.</li><li>Ability to work independently in a remote environment.</li><li>Dependable and professional work habits.</li><li>Willingness to learn new software and processes.</li><li>Ability to maintain confidentiality.</li><li>Reliable internet connection and suitable remote workspace.</li></ul><p><strong>Preferred Qualifications</strong></p><ul><li>Previous professional experience is not required.</li><li>Familiarity with any of the following may be helpful: Customer service or customer support. Administrative or clerical responsibilities. Microsoft Word, Excel, and Outlook. Google Docs, Sheets, Drive, and Gmail. CRM or customer-support platforms. Ticketing or help-desk systems. Data entry and record maintenance. Email, chat, or phone-based customer support. Digital document-management systems. Remote communication and collaboration tools.</li><li>Experience gained through internships, volunteer work, academic projects, retail, hospitality, call centers, office support, or other customer-facing environments may also be considered relevant.</li></ul><p><strong>Ideal Candidate</strong></p><ul><li>You may be a strong fit if you: Enjoy helping customers and solving routine problems. Communicate clearly, patiently, and professionally. Are organized and detail-oriented. Are comfortable working with computers and online systems. Can handle customer service and administrative responsibilities. Can manage multiple requests while maintaining accuracy. Follow established procedures carefully. Work effectively and independently in a remote environment. Are willing to learn new software and processes. Can handle confidential information responsibly. Are interested in developing experience in customer service, administration, or business operations.</li><li>Recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first remote customer service or administrative role are encouraged to apply.</li></ul>

About NOMONOMO helps foreign entrepreneurs and investors establish and grow their businesses in Saudi Arabia. Our services include company formation, investment licensing, entrepreneurial licensing, premium residency support, and post-establishment business services.<br>The Role We are looking for an Arabic-speaking Sales Representative to join our growing sales team. You will handle qualified inbound leads primarily through Whats App, phone calls and our CRM. Your responsibility is to understand each customer’s situation, identify the appropriate service, follow up consistently and move qualified opportunities toward meetings, proposals and successful closure.<br>This is a consultative sales role—not simply customer support. You must be comfortable discussing high-value professional services, building trust and asking for the sale.<br>Key Responsibilities Respond quickly and professionally to inbound leads from advertising campaigns. Communicate with customers through Whats App, phone calls and the NOMO CRM. Understand the customer’s background, business activity, objectives, budget and timeline. Qualify leads and identify the most suitable NOMO service. Explain company-establishment options clearly without making unsupported legal or financial promises. Schedule consultations and meetings with qualified prospects. Prepare and send approved proposals and follow up until a decision is reached. Maintain organized and persistent follow-up with interested customers. Update every lead’s owner, qualification, stage, next action and notes in the CRM. Record meetings, proposals, payments and Won/Lost outcomes accurately. Document the reason when an opportunity is lost. Coordinate with management and the operations team during customer handover. Meet individual targets for response time, qualified meetings, proposals and closed revenue.<br>Required Qualifications Excellent spoken and written Arabic and English. Professional and persuasive communication style suitable for Arab and GCC customers. At least 2 years of experience in sales, telesales, business development or high-value customer service. Proven ability to qualify leads, manage objections and close deals. Strong Whats App and telephone communication skills. Highly organized and disciplined with follow-ups. Comfortable using CRM systems and keeping customer records updated. Able to manage multiple active conversations without losing track of customers. Honest, reliable and careful when discussing regulatory or business-establishment matters. Good command of English is preferred. Existing eligibility to work in Saudi Arabia is preferred.<br>Preferred Experience Experience in one or more of the following is an advantage:Company formation or business setup Investment and professional services Immigration, residency or government-related services Consulting, banking, insurance or real estate Selling services to entrepreneurs and foreign investors Managing inbound leads generated through Meta or Google campaigns<br>Success in This Role Means New leads receive fast responses. Every lead has a clear status, owner and next action. Follow-ups happen on time. Qualified customers book consultations. Proposals are followed up professionally. Opportunities are closed or marked Lost with a clear reason. Customer and revenue information remains accurate in the CRM.