وظائف مسؤول تأمين - مكة السعودية

<p><h4>Exceptional hospitality starts with you</h4> <p>As a head waiter, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent guest and member experience. A head waiter will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:</p> <ul> <li>Manage guest queries in a friendly, timely, and efficient manner</li> <li>Serve alcoholic/non-alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents</li> <li>Ensure knowledge of menu and all products</li> <li>Ensure mis-en-place is well stocked at all floor stations</li> <li>Follow correct reporting procedures if faced with issues</li> <li>Ensure food and beverage orders are of a consistently good standard and delivered in a timely manner</li> <li>Practice Hilton grooming standards including uniform dress code, cleanliness, and personal hygiene</li> <li>Comply with hotel security, fire regulations, and all health and safety legislation</li> </ul> <p>A head waiter serving Hilton brands is always working on behalf of our guests and working with other team members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p> <ul> <li>Positive attitude</li> <li>Good communication skills</li> <li>Committed to delivering high levels of customer service</li> <li>Excellent grooming standards</li> <li>Flexibility to respond to a range of different work situations</li> <li>Ability to work on your own or in teams</li> </ul> <p>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p> <ul> <li>Experience in food and beverage department and/or industry</li> <li>Previous experience of cash handling</li> <li>Knowledge of food hygiene regulations</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p> <h4>How we’ll help you thrive</h4> <p>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our team members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:</p> <ul> <li>Incredible travel perks – enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program</li> <li>Paid parental leave – because family matters. We offer paid leave for eligible team members, including partners and adoptive parents</li> <li>Crisis concierge – in times of loss, our crisis concierge offers a single, compassionate point of contact for both practical support and emotional care</li> <li>Mental health resources – your wellbeing comes first. Through our Care for All hub, we provide resources to help our team members to care for themselves and their loved ones. In many countries, eligible team members receive free counseling and support through our Employee Assistance Program (EAP).</li> </ul> <p>*Benefits availability may vary depending on team member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.</p> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Director of Food &amp; Beverage is responsible for leading the overall Food &amp; Beverage strategy and operations of Sofitel Jabal Omar Makkah, ensuring exceptional culinary experiences, luxury service standards and sustainable commercial performance across all restaurants, lounges, in-room dining, banqueting, catering, stewarding and culinary operations. Working closely with the Executive Chef, Commercial, Finance, Operations and Talent &amp; Culture teams, the Director develops innovative dining concepts, drives operational excellence and delivers outstanding guest experiences while maximizing profitability, productivity and service quality. Acting as both a business leader and brand ambassador, the Director ensures every Food &amp; Beverage experience reflects Sofitel's French Zest, luxury hospitality standards and the cultural significance of Makkah.</p><p>Key Responsibilities, among others;</p><p>Food &amp; Beverage Strategy &amp; Operations:</p><ul><li>Develop and execute the annual Food &amp; Beverage strategy aligned with the hotel's business objectives, brand standards and financial goals.</li><li>Lead all Food &amp; Beverage operations, including restaurants, lounges, in-room dining, banqueting, catering, stewarding and culinary services.</li><li>Ensure each outlet operates as an independent and profitable business while maintaining consistent luxury service standards.</li><li>Continuously evaluate and enhance operational efficiency, service delivery and guest satisfaction.</li><li>Ensure operational readiness during peak occupancy periods, Ramadan, Hajj, Umrah and other high-demand religious seasons.</li><li>Foster innovation by introducing new concepts, promotions and dining experiences that strengthen the hotel's market position.</li></ul><p>Guest Experience &amp; Luxury Service:</p><ul><li>Deliver exceptional dining experiences that consistently exceed guest expectations.</li><li>Champion Sofitel's Food &amp; Beverage philosophy, luxury rituals and personalized service culture.</li><li>Monitor guest satisfaction, online reviews and quality indicators, implementing continuous improvement initiatives.</li><li>Personally engage with VIP guests, owners, dignitaries and key stakeholders to strengthen guest relationships.</li><li>Ensure seamless coordination between culinary and service teams to deliver memorable dining experiences.</li></ul><p>Commercial Performance &amp; Revenue Growth:</p><ul><li>Develop commercial initiatives that maximize revenue across all Food &amp; Beverage outlets.</li><li>Collaborate with the Commercial team to drive restaurant promotions, seasonal campaigns, destination dining experiences and strategic partnerships.</li><li>Identify new business opportunities and emerging market trends to enhance revenue generation.</li><li>Optimize outlet profitability through menu engineering, pricing strategies and product innovation.</li></ul><p>Financial Management:</p><ul><li>Prepare and manage the annual departmental budget, forecasts and capital expenditure plans.</li><li>Ensure departmental expenses remain within approved budgets while maintaining luxury service standards.</li><li>Monitor food cost, beverage cost, labor cost and operating expenses through proactive financial controls.</li><li>Drive continuous productivity improvements without compromising guest experience.</li></ul><p>Culinary Excellence &amp; Innovation:</p><ul><li>Partner closely with the Executive Chef to develop innovative culinary offerings aligned with Sofitel's luxury positioning.</li><li>Ensure menus remain relevant, profitable and reflective of evolving guest preferences.</li><li>Support the development of signature dining concepts and seasonal culinary experiences.</li><li>Encourage creativity and continuous innovation across all culinary operations.</li><li>Ensure consistency in food presentation, quality and service delivery.</li></ul><p>Quality Assurance, Hygiene &amp; Compliance:</p><ul><li>Maintain full compliance with Sofitel brand standards, LQA standards and corporate operating procedures.</li><li>Ensure all Food Safety Management Systems comply with local regulations and international best practices.</li><li>Oversee HACCP implementation, sanitation standards and hygiene audits.</li><li>Conduct regular inspections of all Food &amp; Beverage outlets and back-of-house facilities.</li><li>Ensure departmental readiness for internal and external quality audits.</li></ul><p>Procurement &amp; Inventory Management:</p><ul><li>Oversee procurement processes for Food &amp; Beverage products and operating equipment.</li><li>Ensure effective inventory management and stock control across all outlets.</li><li>Minimize waste through efficient purchasing, storage and production planning.</li><li>Monitor supplier performance to ensure consistent quality, pricing and service.</li><li>Support sustainable sourcing initiatives where appropriate.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Hospitality Management, Hotel Administration, Culinary Management, Business Administration or a related field.</li><li>Minimum 10 years' experience in progressive Food &amp; Beverage leadership within luxury hotels</li><li>Proven experience managing complex Food &amp; Beverage operations with multiple outlets and large-scale banqueting.</li><li>Strong financial acumen with expertise in budgeting, forecasting, cost control and revenue optimization.</li><li>Comprehensive knowledge of luxury service standards, culinary trends, food safety and operational excellence.</li><li>Excellent communication, negotiation and stakeholder management skills.</li><li>Experience working within an international luxury hospitality brand.</li><li>Fluent in English; Arabic is an advantage.</li></ul><p></p></section>

<strong>Description<br><br></strong>About Amazon:<br><br>At Amazon we believe that every day is still day one. A day to take a first step. A day to look forwards to new challenges. Today is that day for you. It's your day to be part of something great. A day to make your ideas come to life. And your day to join a company that redefines itself every day. That's the energy and passion behind Amazon. We're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people.<br><br>Our overall mission is simple: We want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. Our Fulfillment Centers are at the heart of Amazon’s world-class and rapidly growing network. They’re where we manage our customers’ orders using industry-leading workflows. This is how we delight our customers!<br><br>With your help, Amazon will continue to enable people to discover new worlds. This is your chance to make history.<br><br><strong>About The Role<br><br></strong>"Due to government regulations, this position is open only to Saudi nationals."<br><br>The Learning Area Manager is an active member of the Fulfillment Center Operations Learning team, driving and supporting network-wide initiatives. Successful candidates will have a creative, true hands-on approach to execute the day to day actions ensuring daily and weekly compliance is met and data-driven, analytical thinking skills. In addition, effective presentation and persuasion skills are a must. This role requires the ability to influence without authority.<br><br>Furthermore, the role will partner very closely with Operations and there will be a requirement to understand the warehouse process operation. Execution skills are a must in being able to deliver daily coaching to support the development of our warehouse associates. The role will be based in our Fulfillment Center, in a fast-paced consumer goods environment.<br><br><strong>The Learning Area Manager Will<br><br></strong>Actively manage a team of Learning Associates including their deployment, development and productivity. Ensure that the work of the team and individuals is continually aligned to meet internal customer’s needs. Act as a proactive and productive liaison/partner with the corporate department consistently seeking to make a positive impact on key business safety, quality, productivity, and customer experience metrics.<br><br>Below is not a conclusive list of tasks and is not intended to cover a comprehensive listing of duties or responsibilities. Duties, responsibilities and activities may change, and sometime new ones may be assigned depending on role requirement and business needs.<br><br><strong>Responsibilities<br><br></strong>Employee Development:<br><br><ul><li> Foster the development and growth of Amazon employees (i.e., mentoring, teaching, etc.).</li><li> Implement and execute training programs for associates, managers, trainers and others (i.e., participating in and conducting needs analysis, skills development classes, cross-training, etc.).</li><li> Facilitate orientation and training classes; communicate policies and procedures to managers and new employees as needed.</li><li> Ensure that the Learning Department creates/updates accurate and useful information for Training schools, PMVs, SJIs, and other training aids/visuals.</li><li> Actively seek, clarify and understand information from Operations and Area Managers that leads to an understanding and ownership of Trans performance goals and required YOY improvements. Provide training assistance where necessary in order to achieve these goals. Fully understand workflow, daily production goals and reports used to drive the business.</li><li> React quickly and efficiently to production imperatives, scheduling conflicts and network-wide roll outs.</li><li> Ensure and drive best practices standardization across all departments and sites.</li><li> Ensure network standard training programs are implemented and consistently utilized as required in the fulfillment center.<br><br></li></ul><strong>Execution &amp; Analysis<br><br></strong><ul><li> Ensure that training is tracked and recorded, including progress and skill sets.</li><li> As needed, manage grant proposals including implementation, tracking and relationship management.</li><li> Create, manage and update training content and associate compliance audits.</li><li> Administer methods for gathering and tracking training metrics.</li><li> Analyze and understand data to suggest improvements for training and operations.</li><li> Track and communicate Learning Department goals, assignments and progress locally and at a network level.</li><li> Take ongoing responsibility for ensuring that the First, Middle and Last Mile Transportation is operating safely and take immediate action to correct where necessary.</li><li> Owner of PIT Training Program and maintains proper documentation related to PIT certification.<br><br></li></ul><strong>Basic Qualifications<br><br></strong><ul><li> A completed Bachelor’s Degree</li><li> Experience delivering training/information to peers, hourly associates, and management.</li><li> Experience working with hourly employees, as well as exempt personnel</li><li> Experience coaching and delivering messages related to performance.</li><li> Experience developing and implementing goals and strategies based on broader organization goals.</li><li> Experience interpreting data analytics</li><li> Proficiency in computer usage, email, MS Office Suite</li><li> Fluency in additional languages and knowledge of the employment framework within the region are desirable.<br><br></li></ul><strong>Preferred Qualifications<br><br></strong><ul><li> Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy.</li><li> Ability to prioritize, manage and complete projects with tight deadlines.</li><li> Desire to thrive in a dynamic, growing environment.<br><br></li></ul><strong>Basic Qualifications<br><br></strong><ul><li> 2+ years of employee and performance management experience</li><li> Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience</li><li> Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays</li><li> Speak, write, and read fluently in English</li><li> Experience in MS Office, with an emphasis on Excel<br><br></li></ul><strong>Preferred Qualifications<br><br></strong><ul><li> 1+ years of performance metrics, process improvement or lean techniques experience<br><br></li></ul>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.<br><br><br><strong>Company</strong> - Afaq - Warehouse Branch<br><br>Job ID: A3182605

<p>The Mock Hotel Operations Supervisor is responsible for the full operational oversight of the newly established mock hotel training facility, with a particular focus on Food and Beverage, culinary arts, stewarding operations, scheduling, inventory control, equipment readiness, hygiene standards, and training support. The role requires a hands-on professional with strong hospitality operations experience, practical culinary and F&amp;B knowledge, and direct exposure to the training or education sector. The position holder will ensure that the mock hotel facility operates according to industry standards and supports high-quality practical training for students and trainees.</p><p><b>Key Responsibilities</b></p><ol><li>Mock Hotel Operations Management Oversee the daily operations of the mock hotel facility, including training kitchens, F&amp;B areas, stewarding sections, storage areas, service areas, and related operational spaces. Ensure that all areas are prepared, organized, clean, safe, and fully operational before scheduled training sessions. Coordinate the use of mock hotel facilities according to academic timetables, training schedules, workshops, events, and practical assessments. Ensure that operational workflows simulate real hospitality and hotel industry standards.</li><li>Scheduling and Coordination Prepare and manage operational schedules for mock hotel areas in coordination with academic and training staff. Coordinate facility bookings, class requirements, practical sessions, instructor needs, and student training activities. Prevent scheduling conflicts and ensure proper readiness of facilities for each session. Communicate operational updates, facility readiness, and resource needs to relevant departments.</li><li>Inventory and Asset Management Maintain a comprehensive inventory of all mock hotel items, including kitchen tools, utensils, service equipment, linens, uniforms, consumables, cleaning materials, and training supplies. Track item movement, usage, condition, damage, loss, maintenance needs, and replacement requirements. Implement proper check-in/check-out systems for equipment and training items. Conduct regular inventory audits and submit reports to management. Ensure that all items are properly labeled, stored, secured, and available when needed.</li><li>Culinary, F&amp;B, and Stewarding Operations Support culinary and F&amp;B practical training by ensuring the availability and readiness of tools, ingredients, equipment, and service areas. Apply practical chef stewarding experience to maintain high standards of dishwashing, sanitation, equipment handling, waste control, and back-of-house organization. Ensure proper setup and breakdown of practical training sessions. Monitor kitchen and service area hygiene, safety, and operational discipline. Support instructors and trainers during culinary, F&amp;B, and hospitality practical sessions as required.</li><li>Food Safety and Hygiene Compliance Ensure compliance with food safety standards, hygiene protocols, sanitation procedures, and safe food handling practices. Monitor the proper use, cleaning, and storage of food-related tools and equipment. Ensure that temperature logs, cleaning schedules, waste disposal records, and hygiene checklists are maintained when applicable. Promote a strong safety and hygiene culture among staff, trainers, and trainees. Report any food safety risks, operational hazards, or compliance concerns immediately.</li><li>Maintenance and Facility Readiness Monitor the condition of mock hotel facilities, kitchens, equipment, furniture, appliances, and training assets. Report maintenance issues and follow up until completion. Coordinate with maintenance, procurement, IT, housekeeping, security, and other support departments as needed. Ensure that all equipment is functioning safely before use in training sessions. Support preventive maintenance planning for mock hotel equipment and facilities.</li><li>Training and Education Support Support trainers and faculty members in delivering practical hospitality, culinary, F&amp;B, and stewarding training. Assist in creating realistic hotel and restaurant operational scenarios for students. Ensure that the training environment reflects professional hospitality workplace standards. Help trainees understand operational discipline, cleanliness, teamwork, time management, and proper handling of equipment. Provide operational guidance to trainees when needed, without replacing the academic role of the instructor.</li><li>Documentation and Reporting Maintain accurate records related to inventory, schedules, facility usage, maintenance requests, lost or damaged items, consumables, and operational incidents. Prepare regular operational reports for management. Document gaps, risks, resource needs, and improvement recommendations. Maintain proper filing of food safety certificates, checklists, inspection forms, and operational logs.</li><li>Procurement and Resource Planning Identify required supplies, consumables, tools, and replacement items for mock hotel operations. Coordinate with procurement according to approved policies and procedures. Support budget planning by providing accurate usage data and future operational needs. Recommend cost-saving measures without compromising training quality or safety.</li><li>Quality Improvement and Best Practices Implement hospitality industry best practices in mock hotel operations. Continuously improve operational workflows, storage systems, scheduling processes, and inventory controls. Ensure that the mock hotel reflects professional standards suitable for hospitality and culinary training. Support audits, inspections, accreditation visits, internal reviews, and external partner visits. Contribute to the development of standard operating procedures for mock hotel operations.</li></ol><p>Key Performance Indicators</p><ul><li>Mock hotel facility readiness before all scheduled training sessions.</li><li>Accuracy and completeness of inventory records.</li><li>Reduction in lost, damaged, or unaccounted-for items.</li><li>Compliance with food safety and hygiene standards.</li><li>Timely reporting and resolution of maintenance and operational issues.</li><li>Trainer and trainee satisfaction with facility readiness and operational support.</li><li>Effective scheduling with minimal conflicts or delays.</li><li>Proper documentation of operational activities, inventory, and incidents.</li><li>Continuous improvement in mock hotel operating procedures.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p><strong>Required Qualifications</strong></p><p>Bacheloru2019s degree in Hospitality Management, Food and Beverage Management, Culinary Arts, or a closely related field.</p><p>Minimum of 5 years of hands-on experience in hospitality, F&amp;B, culinary operations, stewarding, or hotel operations.</p><p>Practical experience working as a Chef Steward or in a closely related stewarding/kitchen operations role.</p><p>Proven experience in the training or education industry, preferably in vocational training, hospitality education, culinary education, or practical skills training.</p><p>Valid food safety certification.</p><p>Fluent English communication skills, both written and spoken.</p><p><strong>Preferred Qualifications</strong></p><p>Saudi nationality is preferred, subject to meeting the required qualifications and experience.</p><p>Experience in managing training kitchens, simulation labs, mock hotel facilities, or hospitality practical training environments.</p><p>Experience preparing facilities for audits, accreditation visits, inspections, or external stakeholder visits.</p><p>Knowledge of hotel operating standards, F&amp;B service standards, kitchen hygiene standards, and practical training workflows.</p><p>Arabic communication skills are an advantage.</p><p><strong>Required Skills and Competencies</strong></p><ul><li>Strong operational leadership and hands-on execution.</li><li>Excellent inventory control and asset tracking skills.</li><li>Strong understanding of culinary, F&amp;B, stewarding, and back-of-house operations.</li><li>Excellent scheduling, coordination, and follow-up skills.</li><li>Strong food safety, hygiene, and sanitation awareness.</li><li>Ability to work effectively with trainers, faculty, students, support staff, and management.</li><li>High attention to detail and strong organizational discipline.</li><li>Ability to maintain professional standards in a training environment.</li><li>Strong problem-solving and decision-making skills.</li><li>Ability to work under pressure and manage multiple operational priorities.</li><li>Professional communication skills in English.</li><li>Strong sense of accountability, ownership, and confidentiality.</li></ul>