وظائف مدير مدرسة في السعودية

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.</p><p>CORE WORK ACTIVITIES Supporting Property Operations and Guest Relations Needs Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property. Communicates any variations to the established norms to the appropriate department in a timely manner. Sends copy of MOD report to all departments on a daily basis. Strives to improve service performance. Ensures compliance with all policies, standards and procedures. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</p><p>Supporting Profitability Goals Understands and complies with loss prevention policies and procedures. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.</p><p>Managing the Guest Experience Intervenes in any guest/associate situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and associate well being is preserved. Empowers associates to provide excellent customer service. Provides immediate assistance to guests as requested. Serves as a leader in displaying outstanding hospitality skills. Sets a positive example for guest relations. Responds to and handles guest problems and complaints. Ensures associates understand customer service expectations and parameters. Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Records guest issues in the guest response tracking system.</p><p>Assisting Human Resources Activities Participates as needed in the investigation of associate and guest accidents. Observes service behaviors of associates and providing feedback to individuals. Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance. Celebrates successes and publicly recognizes the contributions of team members. Ensures associates are cross-trained to support successfully daily operations. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process. Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.</li><li>OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Serves as the property Manager on Duty and directs all property operations during the overnight shift. Ensures that the highest levels of hospitality and service are provided during the overnight shift. Represents property management in resolving any guest or property related situation. Personally assisting in resolving any issues and completing tasks.</p><p>CORE WORK ACTIVITIES Monitoring Property Operations Monitors and ensures compliance with all Guidelines to Operations. Ensures supervisors maintain adequate levels of department supplies. Ensures all employees are in proper uniform and are properly groomed (grooming standards in employee handbook). Ensures employees are working in a safe environment. Manages all period-end inventories. Directs, monitors, and assists all overnight staff. Ensures guest tracking scores and employee opinion survey goals are achieved. Supporting Profitability and Revenue Goals Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Assists in the response and resolution of all guest issues received directly from guests or from Guest Relations. Assists accounts receivable clerk in all aspects of job and in keeping all invoices due below 60 days. Monitors that the supervisor is researching/processing all chargebacks and rebates on a timely basis. Administers plans and actions to keep chargebacks and rebates to a minimum. Ensures all employees are adhering to proper cash handling procedures and monitors overage/shortages. Manages employee hours. Works with the leadership team of the property to identify and implement action plans to prevent the reoccurrence of guest issues.</p><p>Managing and Conducting Human Resources Activities Promotes participation in property safety-related programs. Monitors employee attendance and records absences/tardiness. Promotes teamwork and employee morale. Ensures all employees are trained on specific aspects of their job and are aware of all resources to assist them in problem solving. Keeps employees informed regarding new operational procedures, standards, or programs. Ensures all employees have complete knowledge of emergency procedures. Ensures constant communication takes place between employees, supervisors and management. Provides orientation for new employees and ensuring all information is entered into computer. Helps direct supervisors to achieve their own development goals. Encourages employee relations through gifts, parties, outings. Creates incentives that will promote better service and profit for the property. Assists operations manager in processing employee payroll weekly. Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process. Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or GED; 5 years experience in the guest services, front desk, housekeeping, or related professional area.</li><li>OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 3 years experience in the guest services, front desk, housekeeping, or related professional area.</li></ul><p></p></section>

Job Opportunity | Equestrian Academy Manager<br>Nawasi Al Khair Equestrian Academy, located in Taif, Kingdom of Saudi Arabia, one of the largest equestrian academies in Western Saudi Arabia, is seeking an experienced and highly qualified professional to join its team as:<br>Equestrian Academy Manager<br>Key Responsibilities<br>* Oversee the overall management and day-to-day operations of the academy, ensuring efficiency and excellence in all activities.* Lead and supervise administrative and technical teams, while monitoring performance and driving continuous improvement.* Develop and implement operational and strategic plans aligned with the academy’s vision and objectives.* Ensure the highest standards of quality across training programs, facilities, and services.* Drive sustainable growth and support the achievement of the academy’s operational and developmental goals.<br>Qualifications & Requirements<br>* Proven experience in managing equestrian academies, riding schools, or specialized equestrian facilities.* Strong background in operational management and leading multidisciplinary teams.* Excellent leadership, organizational, and communication skills.* Demonstrated ability to plan strategically, make sound decisions, and manage resources effectively.<br>Benefits<br>* Competitive salary commensurate with experience and qualifications.* Company-provided accommodation.* Comprehensive medical insurance.* 30 days of paid annual leave.* Annual round-trip airfare.* Professional work environment with excellent opportunities for career growth and development.<br>Location: Taif, Kingdom of Saudi Arabia<br>How to Apply<br>Interested candidates are invited to submit their CV to:<br>hr.zahra@outlook.sa<br>Please include “Equestrian Academy Manager” in the subject line of your email.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Position responsible for assigned food and beverage/culinary operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Assisting in Food and Beverage Operations<br>• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.<br>• Provides excellent customer service to all employees.<br>• Responds quickly and proactively to employee's concerns.<br>• Uses coaching skills throughout the property.<br>• Demonstrates self confidence, energy and enthusiasm.<br>• Motivates and encourages staff to solve guest and employee related concerns.<br>Ensuring Exceptional Customer Service<br>• Provides excellent customer service.<br>• Responds quickly and proactively to guest's concerns.<br>• Understands the brand's service culture.<br>• Sets service expectations for all guests internally and externally.<br>• Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.<br>• Follows up to ensure complaints have been addressed to the guest's satisfaction.<br>• Develops a relationship with all guests to build repeated clientele internally and externally.<br>Additional Responsibilities as Assigned<br>• Complies with all corporate accounting procedures.<br>• Assists GM as needed with annual Quality audit.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<section><p class="heading jdMain">الوصف الوظيفي</p><p class="heading">الأدوار والمسؤوليات</p><div class="paragraph"><p>ملخص الوظيفة تشمل مجالات المسؤولية المطاعم/البارات وخدمة الغرف إن وجدت. يساعد في الإشراف اليومي على عمليات المطعم ويعاون في تخطيط القوائم، يحافظ على معايير النظافة ويساعد الخدم والمضيفين في الطابق خلال فترات الذروة. يسعى باستمرار لتحسين رضا الضيوف والموظفين. يحدد التدريب اللازم لتحقيق الأهداف، ثم ينفذ الخطة.</p><p>أنشطة العمل الأساسية</p><p>المساعدة في إدارة فريق المطعم</p><ul><li>يتعامل مع أسئلة واهتمامات الموظفين.</li><li>يراقب أداء الموظفين لضمان تحقيق توقعاتهم.</li><li>يوفر تغذية راجعة للموظفين بناءً على ملاحظات سلوك الخدمة.</li><li>يساعد في الإشراف على عمليات الدَوام اليومية.</li><li>يشرف على المطعم وجميع المجالات المرتبطة في حال غياب مدير المطاعم أو مدير المطعم.</li><li>يشارك في اجتماعات القسم من خلال نقل رسالة واضحة ومتسقة حول أهداف القسم لتحقيق النتائج المرجوة.</li></ul><p>إجراء عمليات المطعم اليومية</p><ul><li>يضمن أن جميع الموظفين لديهم الإمدادات والمعدات والزي الرسمي الملائم.</li><li>يبلغ الشيف ومدير المطعم بأي قضايا تتعلق بجودة الغذاء ومستويات الخدمة.</li><li>يضمن الامتثال لجميع سياسات وإجراءات المطعم.</li><li>يراقب تقديم المشروبات الكحولية بما يتوافق مع القوانين المحلية.</li><li>يسعى لتحقيق أو تجاوز الأهداف الم预算ة.</li><li>أداء جميع مهام موظفي المطعم والإدارات ذات الصلة حسب الحاجة.</li><li>يفتح ويغلق نوبات المطعم.</li></ul><p>تقديم خدمة عملاء استثنائية</p><ul><li>يتفاعل مع الضيوف للحصول على ملاحظات حول جودة المنتج ومستويات الخدمة.</li><li>يشرف على مستويات التوظيف لضمان تلبية خدمة الضيوف والاحتياجات التشغيلية والأهداف المالية.</li><li>يشجع الموظفين على تقديم خدمة عملاء ممتازة ضمن الإرشادات.</li><li>يتعامل مع مشاكل وشكاوى الضيوف، مع طلب المساعدة من المشرف عند الحاجة.</li><li>يسعى لتحسين أداء الخدمة.</li><li>يترك مثالاً إيجابياً في علاقات الضيوف.</li><li>يساعد في مراجعة بطاقات التعليقات ونتائج رضا الضيوف مع الموظفين.</li><li>يستقبل الضيوف ويرحب بهم.</li></ul><p>إجراء أنشطة الموارد البشرية</p><ul><li>يشرف على مبادرات التدريب المستمرة.</li><li>يستخدم جميع أدوات التدريب المتاحة أثناء العمل للموظفين.</li><li>ينقل توقعات الأداء وفقاً للوصف الوظيفي لكل موقف.</li><li>يقوم بتوجيه ومشورة الموظفين بشأن الأداء بشكل مستمر.</li></ul><p>مسؤوليات إضافية</p><ul><li>يوفر معلومات للمشرفين والزملاء والمرؤوسين عبر الهاتف أو كتابياً أو البريد الإلكتروني أو شخصياً.</li><li>يحليل المعلومات وتقييم النتائج لاختيار أفضل حل وحل المشكلة.</li><li>يساعد الخدم والمضيفين في الطابق أثناء فترات الوجبات وفترات الطلب العالية.</li><li>يتعرف على المنتجات والعروض ذات الجودة الجيدة والتقديمات.</li><li>يشرف على عمليات النوبات اليومية في غياب مدير المطعم.</li></ul></div></section><section><p class="heading">المرشح المطلوب</p><p class="paragraph"></p><ul><li>شهادة الثانوية أو ما يعادلها؛ 4 سنوات خبرة في مجال الطعام والشراب أو الطهي أو مجال مهني ذي صلة.</li><li>أو درجة لمدة سنتين من جامعة معتمدة في إدارة الخدمات الغذائية، إدارة الفنادق والمطاعم، الضيافة، إدارة الأعمال، أو تخصص قريب؛ وخبرة سنتين في مجال الطعام والشراب أو الطهي أو مجال مهني ذي صلة.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About Noon<p><strong><em>Radically Changing the Way People Learn!</em></strong></p><br><p><strong>Noon Academy</strong>is the leading edtech platform in the Middle East, with over 12<span> million students and teachers using our app to learn, teach, and collaborate. We have recently raised $41 million in Series B funding to expand our reach and impact in the region and beyond. We are on a mission to transform the physical classroom experience by introducing our highly engaging social, group-based learning and AI to make learning fun and improve learning efficacy. Our ultimate goal is to provide access to the best teachers to every student even if that teacher is only available virtuall</span>y. We believe we can do this if we blend AI, peer-to-peer learning, and a carefully designed physical space.</p><br><p><span>Hear it directly from our CEO and co-founder: </span><strong>this</strong><span><strong><br>Learn more about us:</strong></span><span><strong> here</strong></span></p><br><br><p><span><strong>Now: We’re laser-focused on reinventing schools in Saudi Arabia. We’re accelerating rapidly, well-funded, and profitable.<br>Office: Full-time, Riyadh-based. We’ve got a sweet office near the Boulevard, and we’d love to have you in it.</strong></span></p><br>Role Purpose<p>The purpose of this role is to lead and manage the execution of expansion and engineering projects from early site assessment until final handover.</p><br><p>The role will ensure that each project has a clear scope, timeline, contractor ownership, execution plan, quality control process, snagging closure, and proper handover to operations.</p><br><p><strong>Role Overview</strong></p><br><p>We are seeking an experienced Senior Project Manager - Facilities Expansions to lead and deliver large-scale facilities projects for a growing international education provider. This role offers the chance to manage the end-to-end delivery of campus expansions, refurbishment, and fit-out programmes, ensuring projects are completed on time, on budget, and to a high standard while supporting our mission to create excellent learning environments.</p><br><p>The Senior Project Manager will own the project lifecycle from planning and procurement through construction, commissioning and handover. You will work cross-functionally with academic leaders, operations, design teams, external consultants and contractors, and will be responsible for driving schedules, cost control, risk management and quality assurance in often complex, fast-moving settings. The role may be based remotely with regular travel to project sites; relocation is not required.</p><br><p><strong>What You’ll Do</strong></p><br><ul><li><p>Lead the delivery of facilities expansion projects including new build, extensions, refurbishments and specialist learning space fit-outs from feasibility through to handover.</p><br></li><li><p>Develop and maintain integrated project plans, budgets, risk registers and milestone tracking; ensure robust reporting to senior stakeholders.</p><br></li><li><p>Manage procurement and contract administration for consultants and contractors, ensuring compliance with procurement policies and best practice.</p><br></li><li><p>Coordinate multidisciplinary teams including architects, engineers, MEP, AV/IT and specialist suppliers to translate educational requirements into built outcomes.</p><br></li><li><p>Drive site-based project management including programme management, site supervision, quality control, health &amp;amp; safety compliance and statutory approvals.</p><br></li><li><p>Implement effective quality assurance and commissioning processes to ensure completed works meet functional, technical and safety standards.</p><br></li><li><p>Manage stakeholder engagement with school leaders, operations, finance and external authorities to align project delivery with operational needs and academic calendars.</p><br></li><li><p>Provide mentorship and line management to project team members and contribute to continuous improvement of project delivery frameworks and templates.</p><br></li></ul><p><strong>Must-Have Requirements</strong></p><br><ul><li><p>Proven track record delivering complex facilities projects (new build and refurbishments) valued at £2m+ or equivalent international projects.</p><br></li><li><p>Chartered or professionally recognised qualification in construction, engineering, project management or related discipline (e.g., MRICS, CEng, PMP, CIOB).</p><br></li><li><p>Minimum 7+ years’ relevant experience managing design and construction projects with responsibility for budgets, programmes and procurement.</p><br></li><li><p>Strong commercial acumen with experience of contract administration (NEC, JCT, FIDIC or equivalent).</p><br></li><li><p>Excellent stakeholder management and communication skills with the ability to present to senior leadership and external authorities.</p><br></li><li><p>Demonstrable experience of site-based project management, health &amp;amp; safety compliance and quality assurance processes.</p><br></li><li><p>Able to work full-time Sunday to Thursday (GMT +3) where required for coordination with regional teams and project sites. Some flexibility for site visits outside these hours may be required.</p><br></li><li><p>Right to work in relevant locations and ability to travel regularly to project sites (regional travel may be required).</p><br></li></ul><p><strong>Highly Advantageous</strong></p><br><ul><li><p>Experience delivering projects within the education sector or other client-facing environments where minimising disruption to operations is critical.</p><br></li><li><p>Familiarity with sustainable design principles, BREEAM, LEED or other environmental standards.</p><br></li><li><p>Experience working in the Middle East or with regional statutory authorities and local supply chains.</p><br></li><li><p>Arabic language ability.</p><br></li></ul><p><strong>What We’re Really Looking For</strong></p><br><ul><li><p>A pragmatic, solutions-focused project leader who thrives in dynamic environments and enjoys balancing technical delivery with strong stakeholder relationships.</p><br></li><li><p>Someone who can confidently own projects end-to-end, make decisive trade-offs, and maintain high standards of quality and safety.</p><br></li><li><p>A collaborative team player who can mentor others and help mature project delivery processes across the organisation.</p><br></li></ul><p><strong>Who This Role Is (and Isn’t) For</strong></p><br><ul><li><p>Ideal for: Experienced senior project managers or construction leads who have managed multi-million pound projects and want to apply their skills to create outstanding educational facilities.</p><br></li><li><p>Not for: Individuals who prefer purely office-based or purely design-only roles without responsibility for on-site delivery and stakeholder coordination.</p><br></li></ul><p><strong>Other details:</strong></p><br><ul><li><p>The is site-based depending on project needs. Regular travel to sites and occasional overnight stays may be required. </p><br></li><li><p>We are looking for someone who can start at short notice.</p><br></li></ul><p><strong>How to Apply</strong></p><br><ul><li><p>If this role aligns with your experience and ambitions and you want to contribute to delivering world-class learning environments, we would love to hear from you. Shortlisted candidates will be contacted to go through a structured hiring process. Join us and help shape inspiring spaces for students and staff.</p><br></li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

ABOUT AL RABIE SAUDI FOODSAl Rabie Saudi Foods is one of the largest Saudi companies and most trusted juice and beverage manufacturers, producing a diverse portfolio of 100% juices, nectars, dairy beverages, and functional drinks distributed across Saudi Arabia and many international markets. Headquartered in Riyadh, Al Rabie has built a legacy of quality and innovation that is deeply embedded in Saudi households. As the company strengthens its position across the Kingdom’s retail landscape, we are seeking a hands-on and results-driven Modern Trade Supervisor to lead a team of merchandisers and salesmen and drive flawless in-store execution across major Modern Trade retail partners in the Riyadh region. ROLE OVERVIEWReporting to the Key Account Manager, the Modern Trade Supervisor is responsible for leading the field team and ensuring flawless in-store execution across assigned Modern Trade accounts in the Riyadh region. The role owns coverage, availability, merchandising standards, and promotional execution at store level, translating account agreements into on-shelf results while managing, coaching, and developing a team of merchandisers and salesmen. KEY RESPONSIBILITIES Sales & Coverage Delivery:Deliver monthly sales, volume, and distribution targets across assigned Modern Trade stores in the Riyadh region. Ensure full coverage of assigned outlets according to agreed journey plans and visit frequencies. Secure new product listings and expand distribution and facings across the assigned store base. Identify and act on opportunities to grow Al Rabie’s volume and share within each store.2. In-Store Execution & Merchandising:Ensure best-in-class in-store execution including planogram compliance, shelf availability, secondary displays, and pricing accuracy. Guarantee optimal product freshness on shelf, actively managing stock rotation and removing near-expiry or damaged stock. Secure and maintain prime shelf positioning, additional display space, and branded equipment placement. Monitor and proactively reduce out-of-stocks and lost sales through diligent shelf and back-store management.3. Team Leadership & Development:Lead, supervise, and motivate a team of merchandisers and salesmen to achieve individual and team targets. Allocate territories and journey plans, ensuring efficient coverage and balanced workloads across the team. Conduct regular in-field coaching, on-the-job training, and performance reviews to build team capability. Monitor attendance, discipline, and productivity, addressing performance gaps promptly and fairly.4. Promotions & Customer Coordination:Ensure timely and accurate execution of promotional programs and seasonal activations (Ramadan, summer, back-to-school) at store level. Maintain strong working relationships with store managers, section heads, and receiving staff to facilitate smooth execution. Coordinate deliveries, orders, and returns with supply chain to ensure continuous product availability. Escalate account-level issues and opportunities to the Key Account Manager with clear recommendations.5. Compliance & Asset Management:Ensure the team follows all company policies, trade agreements, and health & safety standards during store operations. Manage and safeguard company assets including branded chillers, display units, and merchandising equipment. Ensure accurate and timely use of sales-force automation tools and reporting by all team members. Uphold Al Rabie’s quality and freshness standards at every point of the store visit.6. Data, Analytics & Reporting Track and report daily and weekly sales, coverage, distribution, and execution KPIs for the team and territory. Monitor competitor pricing, promotions, and in-store activity, reporting findings to the Key Account Manager. Use field data to identify underperforming stores and drive corrective action plans. Provide regular field reports and store execution summaries to the Key Account Manager.<br>KEY REQUIREMENTSExperience:Minimum 4 years in Modern Trade or retail sales roles within FMCG, with at least 1–2 years in a supervisory capacity. Experience leading merchandiser and salesman teams, Food & Beverage preferred. Strong knowledge of the Riyadh Modern Trade landscape (required) Valid KSA driving license (required)2 Proven Track Record Leading field teams to deliver sales and coverage targets in retail chains Driving in-store execution, merchandising, and promotional compliance Expanding distribution, facings, and secondary displays at store level Coaching and developing merchandisers and salesmen3 Leadership & Soft Skills Strong leadership and people-management skills Hands-on, results-oriented, and comfortable spending the day in the field Good analytical, organizational, and communication skills<br>Fluent in Arabic and English (required)<br>Why Join Al Rabie? At Al Rabie Saudi Foods, we believe that great brands are built on great people. We offer a dynamic, growth-oriented environment where commercial talent is empowered to make a real impact on a category-leading portfolio trusted by millions of Saudi families every day. This is your opportunity to lead a high-performing field team and drive on-shelf excellence for one of the Kingdom’s most iconic beverage brands, backed by a strong commercial team and the ambition to win on every shelf.

ABOUT AL RABIE SAUDI FOODSAl Rabie Saudi Foods is one of the largest Saudi companies and most trusted juice and beverage manufacturers, producing a diverse portfolio of 100% juices, nectars, dairy beverages, and functional drinks distributed across Saudi Arabia and many international markets. Headquartered in Riyadh, Al Rabie has built a legacy of quality and innovation that is deeply embedded in Saudi households. As the company strengthens its position across the Kingdom’s retail landscape, we are seeking a commercially strong and results-driven Key Account Manager to own, grow, and develop our business with major Modern Trade retail partners. ROLE OVERVIEWReporting to the Modern Trade Manager, the Key Account Manager is responsible for managing and growing Al Rabie’s business with assigned Modern Trade key accounts, including national and regional hypermarket and supermarket chains. The role owns the full commercial relationship, from annual joint business planning and negotiation to in-store execution and P&L delivery, making it a critical driver of Al Rabie’s growth in the organized retail channel. KEY RESPONSIBILITIES Account Strategy & Revenue Growth:Develop and execute annual account plans for assigned Modern Trade key accounts, with clear revenue, volume, and market share targets by customer. Drive sustainable growth across the Al Rabie portfolio within hypermarkets, supermarkets, and organized retail chains, expanding distribution, shelf space, and category share. Identify growth opportunities within each account, including new listings, incremental displays, and expansion into new store openings across the Kingdom. Lead the introduction and sell-in of new products and pack formats in collaboration with marketing and trade marketing teams.2. Commercial & P&L Management:Own the account P&L including net revenue, trade spend, promotional ROI, and profitability targets for each assigned customer. Negotiate annual trading terms, pricing, promotional calendars, and listing agreements, ensuring margin compliance with company guidelines. Manage trade investment budgets effectively, balancing promotional visibility, activation, and bottom-line contribution per account. Deliver accurate volume and revenue forecasts in coordination with supply chain and demand planning teams, safeguarding availability and freshness standards critical to juice products.3. Customer & Relationship Management:Own day-to-day and strategic relationships with buyers, category managers, and commercial teams at assigned key accounts. Lead joint business planning sessions and quarterly business reviews, building long-term strategic partnerships with each account. Resolve commercial, supply, and operational issues promptly to maintain strong service levels and customer satisfaction. Act as the primary point of contact between the account and internal Al Rabie functions including supply chain, finance, and marketing.4. In-Store Execution & Operations:Ensure best-in-class in-store execution across assigned accounts, including planogram compliance, shelf availability, secondary displays, and pricing accuracy. Conduct regular store visits to monitor execution quality, competitor activity, and identify opportunities to strengthen Al Rabie’s presence. Collaborate with the field sales and merchandising teams to translate account agreements into flawless store-level execution. Monitor and proactively reduce out-of-stocks, returns, and near-expiry stock at store level.<br>5. Promotions & Category Development:Plan and execute promotional programs and seasonal activations (Ramadan, summer, back-to-school) tailored to each account’s shopper base. Partner with trade marketing to secure premium in-store visibility, gondola ends, and branded displays that drive shopper conversion. Use category and shopper insights to build compelling, data-driven selling stories that strengthen Al Rabie’s position with buyers. Evaluate promotional effectiveness and refine future plans to maximize return on investment.6. Data, Analytics & Reporting Build and maintain account scorecards covering sell-in, sell-out, distribution, share, and promotional performance. Use retailer data and market intelligence to generate actionable insights and course-correct performance in real time. Track competitive activity across the juice and beverage category, identifying pricing gaps, distribution gaps, and promotional opportunities. Prepare monthly account performance reviews for the Modern Trade Manager and commercial leadership team.<br>KEY REQUIREMENTSExperience:Minimum 5 years in key account management or Modern Trade sales roles within FMCG.8+ years’ total experience in FMCG commercial or sales functions, Food & Beverage preferred. Proven experience managing major KSA retail chains (required) Demonstrated P&L or trade budget ownership Proven Track Record Managing national or regional retail accounts (Panda, Danube, Bin Dawood, Carrefour, Othaim, or similar) Negotiating annual trading terms and joint business plans Delivering sell-out growth, distribution gains, and promotional execution Cross-functional collaboration across supply chain, marketing & finance Leadership & Soft Skills Strong commercial negotiation with retail buyers and category teams Analytical mindset with data-driven decision-making Ability to manage multiple key accounts simultaneously<br>Fluent in Arabic and English (required)<br>Why Join Al Rabie? At Al Rabie Saudi Foods, we believe that great brands are built on great people. We offer a dynamic, growth-oriented environment where commercial talent is empowered to make a real impact on a category-leading portfolio trusted by millions of Saudi families every day. This is your opportunity to own strategic retail partnerships for one of the Kingdom’s most iconic beverage brands, backed by a strong commercial team and the ambition to win on every shelf.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.</p><p>CORE WORK ACTIVITIES</p><p>Managing Housekeeping Operations and Budgets</p><ul><li>Verifies guest room status is communicated to the Front Desk in a timely and efficient manner.</li><li>Inspects guestrooms on a daily basis.</li><li>Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.</li><li>Inventories stock to verify adequate supplies.</li><li>Supports and supervises an effective inspection program for all guestrooms and public space.</li><li>Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.</li><li>Verifies all employees have proper supplies, equipment and uniforms.</li><li>Communicates areas that need attention to staff and follows up to verify understanding.</li><li>Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures.</li><li>Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.</li></ul><p>Conducting Human Resources Activities</p><ul><li>Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.</li><li>Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them.</li><li>Schedules employees to business demands and for tracks employee time and attendance.</li><li>Verifies employees understand expectations and parameters.</li><li>Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.</li><li>Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.</li><li>Observes service behaviors of employees and provides feedback to individuals.</li><li>Verifies employee recognition is taking place on all shifts.</li><li>Participates in an on-going employee recognition program.</li><li>Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns.</li><li>Participates in employee progressive discipline procedures.</li><li>Celebrates successes and publicly recognizes the contributions of team members.</li></ul><p>Ensuring Exceptional Customer Service</p><ul><li>Sets a positive example for guest relations.</li><li>Understands the brand's service culture.</li><li>Participates in the development and implementation of corrective action plans to improve guest satisfaction.</li><li>Empowers employees to provide excellent customer service.</li><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li><li>Responds to and handles guest problems and complaints.</li><li>Strives to improve service performance.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or GED; 2 years experience in the housekeeping or related professional area.</li><li>OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</li></ul><p></p></section>

<h2 class=\"h5\">Job description</h2> <div class=\"t-break\" data-jb-field=\"description\"> <span><br>وصف الوظيفة<br>الموضع مسؤول عن عمليات الطعام والشراب/الطهو المخصصة. يشرف على رضا الضيوف والموظفين، مع الحفاظ على المعايير وتحقيق الأهداف المالية أو تجاوزها.<br>الملف المرشح&nbsp;<br>التعليم والخبرة<br>• شهادة الثانوية العامة أو GED؛ 3 سنوات من الخبرة في مجال الطعام والشراب، الطهو، أو المجال المهني ذي الصلة.<br>أو<br>• درجة سنتين من جامعة معتمدة في إدارة خدمات الطعام، إدارة الفنادق والمطاعم، الضيافة، إدارة الأعمال، أو تخصص ذو صلة؛ 1 سنة من الخبرة في مجال الطعام والشراب، الطهو، أو المجال المهني ذي الصلة.<br>أنشطة العمل الأساسية<br>المساعدة في عمليات الطعام والشراب<br>• يخلق بيئة ممتصة في المنشأة تؤكد التحفيز، التمكين، العمل الجماعي، التحسين المستمر، والشغف بتقديم الخدمة.<br>• يقدم خدمة عملاء ممتازة لجميع الموظفين.<br>• يستجيب بسرعة وبشكل استباقي لمخاوف الموظفين.<br>• يستخدم مهارات التدريب طوال المنشأة.<br>• يظهر الثقة بالنفس، الطاقة والحماس.<br>• يحفز ويشجع الموظفين على حل مخاوف الضيوف والموظفين.<br>ضمان خدمة عملاء استثنائية<br>• يقدم خدمة عملاء ممتازة.<br>• يستجيب بسرعة وبشكل استباقي لمخاوف الضيوف.<br>• يفهم ثقافة خدمة العلامة التجارية.<br>• يحدد توقعات الخدمة لجميع الضيوف داخلياً وخارجياً.<br>• يتحمل مسؤولية شكوى/مشكلة الضيف حتى يتم حلها أو أن يُعالَجها المدير أو الموظف المناسب.<br>• يتابع للتأكد من أن الشكاوى عُالجت بما يرضي الضيف.<br>• يطور علاقة مع جميع الضيوف لبناء عميل متكرر داخلياً وخارجياً.<br>مسؤوليات إضافية كما هي مكلف بها<br>• يلتزم بجميع إجراءات المحاسبة المؤسسية.<br>• يساعد المدير العام حسب الحاجة في تدقيق الجودة السنوي.<br>في ماريوت الدولية، نلتزم بأن نكون صاحب عمل يتيح فرصاً متساوية للجميع، مرحبين بالجميع وموفرين وصولاً للفرص. نحن نشجع بنشاط بيئة تُقدِّر وتحتفي بالخلفيات الفريدة لشركائنا. أقوى نقاطنا تكمن في المزيج الغني من الثقافة والمواهب والخبرات لشركائنا. نحن ملتزمون بعدم التمييز على أي أساس محمي، بما في ذلك الإعاقة أو حالة المحاربين القدامى، أو أي أساس آخر محمي بموجب القانون المعمول به.<br>في Courtyard، نحن شغوفون بتحسين خدمة احتياجات المسافرين في كل مكان. وهذا ما ألهمنا لإنشاء أول فندق مصمم خصيصاً لرجال الأعمال، وهو السبب في أن تجربة Courtyard اليوم تمكّن ضيوفنا، بغض النظر عن هدف رحلتهم. نحن نبحث عن من يحققون النجاح ويهتمون بتقديم تجربة ضيف تتجاوز المتوقع، ويستمتعون بأن يكونوا جزءاً من فريق صغير ولكنه طموح، ويحبون تعلم كيفية التحسن دائماً – وكل ذلك مع الاستمتاع بالعمل. <br>بانضمامك إلى Courtyard، تنضم إلى محفظة علامات تجارية مع Marriott International. كن حيث يمكنك أداء عملك بأفضل شكل، ابدأ هدفك، وانتمي إلى فريق عالمي رائع، وتصبح أفضل نسخة من نفسك.</span></div><h2 data-automation-id=\"subHeaderPreferredCandidate\" class=\"h5\"> مرشح مفضل</h2> <div class=\"row is-m v-align-top t-small bg-mute\"> <div class=\"col is-3 p5\" data-automation-id=\"label_Years_of_experience\"> <b>سنوات الخبرة</b> </div> <div class=\"col is-9 p5\" data-automation-id=\"data_Years_of_experience\"> 1+ سنوات\t</div> </div> <div class=\"row is-m v-align-top t-small \"> <div class=\"col is-3 p5\" data-automation-id=\"label_Degree\"> <b>الدرجة</b> </div> <div class=\"col is-9 p5\" data-automation-id=\"data_Degree\"> درجة البكالوريوس / دبلوم أعلى</div> </div>

<h2 class="h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> <span><br>ملخص الوظيفة<br>تشمل مجالات المسؤولية المطاعم/البارات وخدمة الغرف، إذا كانت مطبقة. يساعد في الإشراف اليومي على عمليات المطعم ويساعد في تخطيط القوائم، ويحافظ على معايير النظافة ويساعد الخدم والموظفين على أرضية المطعم خلال فترات الذروة لتناول الوجبات. يسعى باستمرار إلى تحسين رضا الضيوف والموظفين. يحدد التدريب اللازم لتحقيق الأهداف، ثم ينفذ الخطة.<br>المرشح المثالي&nbsp;<br>التعليم والخبرة<br>• شهادة الثانوية العامة أو GED؛ 4 سنوات خبرة في مجال الأغذية والمشروبات، الطهي، أو مجال مهني ذو صلة.<br>أو<br>• درجة لمدة سنتين من جامعة معتمدة في إدارة خدمات الطعام، إدارة الفنادق والمطاعم، الضيافة، إدارة الأعمال، أو تخصص ذو صلة؛ 2 سنة خبرة في مجال الأغذية والمشروبات، الطهي، أو مجال مهني ذو صلة.<br>أنشطة العمل الأساسية<br>المساعدة في إدارة فريق المطعم<br>• يتعامل مع أسئلة واهتمامات الموظفين.<br>• يراقب الموظفين لضمان تحقيق مستويات الأداء المتوقعة.<br>• يقدم تغذية راجعة للموظفين بناءً على ملاحظات سلوك الخدمة.<br>• يساعد في الإشراف على تشغيل النوبات اليومية.<br>• يشرف على المطعم وكل المناطق ذات الصلة في غياب مدير المطاعم أو مدير المطعم.<br>• يشارك في اجتماعات القسم من خلال نقل رسالة واضحة ومتسقة حول أهداف القسم لإنتاج النتائج المرغوبة.<br>إجراء عمليات المطعم اليومية<br>• يضمن أن جميع الموظفين لديهم الإمدادات والمعدات والزي الرسمي المناسب.<br>• ينقل إلى الطاهي ومدير المطعم أي مسائل تتعلق بجودة الطعام ومستويات الخدمة.<br>• يضمن الامتثال لجميع سياسات وإجراءات المطعم.<br>• يراقب خدمة المشروبات الكحولية وفقاً للقوانين المحلية.<br>• يسعى لتحقيق أهداف الميزانية أو تجاوزها.<br>• يؤدي جميع واجبات موظفي المطعم والأقسام ذات الصلة عند اللزوم.<br>• يفتح ويغلق نوبات المطعم.<br>تقديم خدمة عملاء استثنائية<br>• يتفاعل مع الضيوف للحصول على ملاحظاتهم حول جودة المنتج ومستويات الخدمة.<br>• يشرف على مستويات التوظيف لضمان تلبية خدمة الضيوف والاحتياجات التشغيلية والأهداف المالية.<br>• يشجع الموظفين على تقديم خدمة عملاء ممتازة ضمن الإرشادات.<br>• يعالج مشاكل وشكاوى الضيوف، ويطلب المساعدة من المشرف حسب الحاجة.<br>• يسعى لتحسين أداء الخدمة.<br>• يضع قدوة إيجابية للعلاقات مع الضيوف.<br>• يساعد في مراجعة بطاقات التعليقات ونتائج رضا الضيوف مع الموظفين.<br>• يستقبل الضيوف ويترحي بهم.<br>إجراء أنشطة الموارد البشرية<br>• يشرف على مبادرات التدريب المستمر.<br>• يستخدم جميع أدوات التدريب المتوفرة أثناء العمل للموظفين.<br>• يوضح توقعات الأداء وفقاً للوصف الوظيفي لكل وظيفة.<br>• يدرب ويقدم المشورة للموظفين بشأن الأداء بشكل مستمر.<br>مسؤوليات إضافية<br>• يوفر المعلومات للمشرفين والزملاء والمرؤوسين عبر الهاتف، مكتوبة، بريد إلكتروني، أو حضورياً.<br>• يحلل المعلومات ويقيّم النتائج لاختيار الحل الأفضل وحل المشكلات.<br>• يساعد الخدم والموظفين على الأرض خلال فترات الوجبات وأوقات الطلب العالية.<br>• يَتعرّف على المنتجات والعروض عالية الجودة.<br>• يشرف على عمليات النوبات اليومية في غياب مدير المطعم.<br>في فندق ماريوت الدولية، نلتزم بأن نكون صاحب عمل يساوي الفرص، مرحّبين بالجميع وموفرين الوصول إلى الفرص. نحن نعمل بنشاط على بيئة تُقدّر وتُحتفل بخلفيات موظفينا الفريدة. أقوى نقاطنا تكمن في مزيج الثقافة والمواهب والخبرات لدى موظفينا. نحن ملتزمون بمبدأ عدم التمييز على أي أساس محمي، بما في ذلك الإعاقة، وضع المحاربين القدامى، أو أي أساس آخر محمي بموجب القانون المعمول به.<br>في Courtyard، نحن شغوفون بتحسين خدمة احتياجات المسافرين في كل مكان. هذا ما ألهمنا لإنشاء أول فندق مصمم خصيصاً لرجال الأعمال، وهذا هو السبب في أن تجربة Courtyard اليوم تمكّن ضيوفنا، بغض النظر عن هدف رحلتهم. نبحث عن من يحققون وإنجازون شغف تقديم تجربة للضيف تفوق التوقعات، والاستمتاع بأن تكون جزءاً من فريق صغير ولكنه طموح، وحب التعلم دوماً كيف تتحسن – وكل ذلك أثناء الاستمتاع بالعمل. <br>بانضمامك إلى Courtyard، أنت ضمن محفظة علامات تجارية مع Marriott International. كن حيث يمكنك أن تبذل أفضل عمل لديك، ابدأ هدفك، انتمِ إلى فريق عالمي رائع، وتصبح أفضل نسخة من نفسك.</span></div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">المرشح المفضل</h2><div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>سنوات الخبرة</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> لا توجد خبرة مطلوبة </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>الدرجة العلمية</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> درجة البكالوريوس / دبلوم عالٍ </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Maintaining Guest Services and Front Desk Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br>Supporting Management of Front Desk Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and building mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br>Ensuring Exceptional Customer Service&nbsp;<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Responds to and handles guest problems and complaints.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Ensures employees understand customer service expectations and parameters.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Managing Projects and Policies<br>• Implements the customer recognition/service program, communicating and ensuring the process.<br>• Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.<br>• Supervises same day selling procedures to maximize room revenue and control property occupancy.<br>• Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Supporting Human Resource Activities&nbsp;<br>• Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.<br>• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Participates in employee progressive discipline procedures.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Performs all duties at the Front Desk as necessary.<br>• Runs Front Desk shifts whenever necessary.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather&nbsp;and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver&nbsp;a&nbsp;meaningful guest experience, we encourage you to explore&nbsp;your next career opportunity&nbsp;with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​&nbsp;begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 2+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> <span><br>ملخص الوظيفة<br>يساعد مدير المكتب الأمامي في إدارة وظائف المكتب الأمامي والإشراف على الموظفين بشكل يومي. تشمل مجالات المكتب الأمامي موظفو الاستقبال/الاستقبالات، البريد/التبديل والمساعدة/خدمة الضيوف. يوجه المنصب العمل مع المدراء والموظفين لتنفيذ الإجراءات لضمان عملية تسجيل دخول وخروج فعالة. يضمن رضا الضيوف والموظفين ويحقق أقصى قدر من الأداء المالي للقسم.<br>الملف المرشح&nbsp;<br>التعليم والخبرة<br>• شهادة الثانوية العامة أو GED؛ خبرة سنتين في خدمات الضيوف، مكتب الاستقبال، أو مجال مهني ذو صلة.<br>أو<br>• شهادة لمدة سنتين من جامعة معتمدة في إدارة الفنادق والمطاعم، الضيافة، إدارة الأعمال، أو تخصص ذو صلة؛ لا يُشترَط وجود خبرة عملية.<br>أنشطة العمل الأساسية<br>دعم إدارة فريق مكتب الاستقبال<br>• يستخدم مهارات التعامل مع الآخرين والتواصل لقيادة وتوجيه وتشجيع الآخرين؛ يدافع عن اتخاذ قرارات مالية/تجارية سليمة؛ يظهر الأمانة/النزاهة؛ يقود بالمثال.<br>• يشجع ويبني الثقة المتبادلة والاحترام والتعاون بين أعضاء الفريق.<br>• يشرف ويدير الموظفين. إدارة جميع العمليات اليومية. فهم مناصب الموظفين بما يكفي لأداء الواجبات في غيابهم.<br>• يضمن أن يتم الاعتراف بالموظفين في جميع الورديات.<br>• يؤسس ويحافظ على علاقات مفتوحة وتعاونية مع الموظفين.<br>المراقبة والدعم لتقدم نحو أهداف خدمات الضيوف والمكتب الأمامي<br>• يدير العمليات اليومية، مع التأكد من الجودة والمعايير وتلبية توقعات العملاء بشكل يومي.<br>• يضع أهدافًا وخطط محددة لتحديد الأولويات وتنظيم العمل وتحقيقه.<br>• يتعامل مع الشكاوى وحل النزاعات وتسوية الخلافات، أو تفاوض مع الآخرين33.<br>• يسعى لتحسين أداء الخدمة.<br>• يتعاون مع مدير المكتب الأمامي لطرق تحسين خدمة القسم باستمرار.<br>• يوصل رسالة واضحة ومتسقة فيما يخص أهداف المكتب الأمامي لتحقيق النتائج المرغوبة.<br>• يشارك في تطوير وتنفيذ خطط إجراء تصحيحية استناداً إلى مراجعة بطاقات التعليقات ونتائج رضا الضيوف.<br>• يؤكد رضا الضيوف خلال جميع اجتماعات القسم ويركز على التحسين المستمر.<br>ضمان خدمة عملاء استثنائية<br>• يوفر خدمات تفوق التوقعات لرضا العميل والاحتفاظ به.<br>• يحسن الخدمة من خلال التواصل ومساعدة الأفراد على فهم احتياجات الضيف، وتقديم الإرشاد والتغذية الراجعة والتوجيه الفردي عند الحاجة.<br>• يعتبر نموذجاً يحتذى به لإظهار السلوكيات المناسبة.<br>• يضع مثالاً إيجابياً ل relations الضيف.<br>• يعرض مهارات ضيافة مميزة.<br>• يمكّن الموظفين من تقديم خدمة عملاء ممتازة.<br>• يتفاعل مع العملاء بانتظام للحصول على ملاحظات حول جودة المنتج ومستويات الخدمة والرضا العام.<br>• يقدم تغذية راجعة للموظفين بناءً على ملاحظة سلوك الخدمة.<br>• يتعامل مع مشاكل وشكاوى الضيوف بفعالية.<br>• يتفاعل مع الضيوف للحصول على ملاحظات حول جودة المنتج ومستويات الخدمة.<br>إدارة المشاريع والسياسات<br>• ينفذ برنامج تعرف/خدمة العملاء، مع إيصال العملية والتأكد منها.<br>• يضمن الامتثال لجميع سياسات وإجراءات المكتب الأمامي والمعايير.<br>• يراقب الالتزام بجميع سياسات وإجراءات الائتمان لتقليل الديون المعدومة والخصومات.<br>مسؤوليات إضافية&nbsp;<br>• يوفر معلومات للمشرفين وزملاء العمل عبر الهاتف، أو كتابة، أو بريد إلكتروني، أو بشكل شخصي.<br>• يحلل المعلومات ويقيِّم النتائج لاختيار أفضل حل وحل المشكلات.<br>• يبلغ ويُحدِّث التنفيذيين ونظراءه والمرؤوسين بالمعلومات ذات الصلة في الوقت المناسب.<br>• يحل محل مدير المكتب الأمامي في غيابه.<br>• ينقل معلومات حاسمة من اجتماعات ما قبل وبعد المؤتمر إلى طاقم المكتب الأمامي.<br>• يشارك في اجتماعات القسم.<br>في فندق ماريوت الدولي، نلتزم بأن نكون صاحب عمل يوفر تكافؤ الفرص للجميع، مرحّبين بالجميع وموفرين فرص متاحة. نحن نعزز بنشاط بيئة تُقدِّر وتحتفي بخلفيات موظفينا الفريدة. أقوى نقاط قوتنا تكمن في المزيج الغني من الثقافة والمواهب والتجارب لدى موظفينا. نحن ملتزمون بعدم التمييز على أي أساس محمي، بما في ذلك الإعاقة، ووضع قدامى المحاربين، أو أي أساس آخر محمي بموجب القانون المعمول به.<br>في لو Méridien، نستمد الإلهام من عصر السفر الباذخ، نحتفي بكل ثقافة من خلال الروح الأوروبية المميزة بتذوق الحياة الجيدة. ضيوفنا فضوليون ومبدعون، باحثون عن ثقافة كوزموبوليتانية يقدرون لحظات الاتصال والإبطاء للاستمتاع بالوجهة. نحن نقدم خدمة أصلية وأنيقة وذكريات مع تجارب تلهم الضيوف لاستمتاع بالحياة الجيدة. نحن نبحث عن أشخاص فضوليين ومبدعين للانضمام إلى فريقنا. إذا كنت تقدر التواصل مع ضيوف يشبهونك ولديك رغبة عميقة في خلق تجارب لا تُنسى، ندعوك لاستكشاف فرص عمل مع لو Méridien. بالانضمام إلى Le Méridien، تنضم إلى محفظة علامات تجارية مع Marriott International. كن حيث يمكنك أداء عملك بأفضل ما لديك، ابدأ هدفك، والانتماء إلى فريق عالمي مدهش، واكون أفضل نسخة من نفسك.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> مرشح مفضل </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>سنوات الخبرة</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 2+ سنوات </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>المؤهل</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> درجة البكالوريوس / دبلوم أعلى </div> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div><strong >About the Role:</strong></div> <div>The Business Development Manager will be responsible for driving business growth by identifying, developing, and managing relationships with educational institutions across the Western Region of Saudi Arabia. The ideal candidate should possess strong consultative selling skills, have a deep understanding of the Saudi education ecosystem, and be passionate about helping institutions adopt innovative EdTech solutions.</div> <div> <br> </div> <div> <strong>Key Responsibilities: </strong> </div> <ul> <li>Drive new business acquisition and revenue growth across the Western Region of Saudi Arabia. Achieve and exceed monthly, quarterly, and annual sales targets. </li> <li>Identify and engage prospective customers, including schools, educational groups, universities, and training institutes. </li> <li>Conduct meetings, presentations, and product demonstrations to showcase Teachmint's solutions.</li> <li>Build and maintain strong relationships with key decision-makers and stakeholders within educational institutions. </li> <li>Manage the complete sales cycle from lead generation to closure and account handover. </li> <li>Develop and execute territory plans to maximize market penetration and revenue opportunities.</li> <li>Collaborate with internal teams, including pre-sales, customer success, and marketing, to deliver a seamless customer experience. </li> <li>Maintain accurate sales forecasts, pipeline updates, and customer information in CRM systems. </li> <li>Monitor market trends, competitor activities, and customer requirements to identify new business opportunities. </li> </ul> <div> <br> </div> <div> <strong>Key Requirements: </strong> </div> <ul> <li>2-4 years of experience in B2B sales, business development, field sales, or account management. </li> <li>The candidate must currently be based in the Western Region of Saudi Arabia.</li> <li>Prior experience in EdTech, SaaS, Education Services, Technology Solutions, or enterprise sales is preferred. </li> <li>Strong understanding of the education landscape in Saudi Arabia. </li> <li>Excellent communication, presentation, negotiation, and relationship management skills. </li> <li>Native Arabic &amp; Fluency in English (spoken and written). </li> <li>Strong consultative selling and stakeholder management capabilities. </li> <li>Self-driven, target-oriented, and comfortable working in a fast-paced environment. </li> <li>Proficiency in CRM tools and Microsoft Office applications. </li> <li>Valid Saudi driving license and willingness to travel extensively within the Western Region. </li> </ul> <div> <br> </div> <div> <strong>Preferred Candidate Profile: </strong> </div> <ul> <li>Male candidate currently residing in Saudi Arabia. </li> <li>Strong network and market knowledge within the Western Region.</li> <li>Experience engaging with educational institutions and senior decision-makers. </li> <li>Ability to work independently while collaborating effectively with regional and global teams. </li> </ul> <div> <br> </div> <div> <strong>Why Join Us? </strong> </div> <ul> <li>Be part of one of the fastest-growing global EdTech companies. </li> <li>Work on innovative products transforming education worldwide. </li> <li>Opportunity to make a meaningful impact on educational institutions across Saudi Arabia. </li> <li>Collaborate with experienced regional and international teams. </li> <li>Accelerate your career in a high-growth, performance-driven environment. </li> </ul> <div> <br> </div> <div> <em>Disclaimer: Kindly note that Teachmint Technologies is an equal opportunity employer. We are dedicated to providing equal opportunities in all aspects of employment, including recruitment, training, and development of employees, which encompasses promotions, transfers, assignments, and various benefits. Teachmint Technologies strictly prohibits discrimination in the workplace based on color, disability, marital status, nationality, race, religion, sex, sexual orientation, national or ethnic origins, religious beliefs, or age. </em></div></div></section>

Job Summary: <br>The National Key Accounts Manager is an individual-contributor role responsible for the flawless execution of the company's commercial and category agenda across 3–4 of the Kingdom's most strategic modern trade accounts. Reporting directly to the Head of Modern Trade, the incumbent translates the channel strategy into detailed, account-specific plans and drives day-to-day execution — from trading term closure to in-store standards — for their assigned portfolio. Success in this role requires deep familiarity with the operational cadences, buying structures, and execution requirements of the specific KSA retail accounts assigned, including managing multi-DC supply coordination and delivering against the Kingdom's commercially critical seasonal calendar for those accounts.<br>Key Responsibilities:<br>Account Planning & Target Management Develop and own annual account plans for the 3–4 assigned key accounts in KSA, translating channel strategy into account-level volume targets (in cases and SAR), promotional calendars, and distribution objectives by region and DC. Own and manage account-level P&Ls in SAR, tracking net revenue, trade spend, gross profit, and target attainment monthly against budget. Manage and track sales targets for the assigned accounts across all relevant SKU portfolios and covered cities/regions, escalating risks to the Head of Modern Trade as needed. Conduct structured business reviews (monthly/quarterly) with buying and commercial teams at each of the assigned KSA retailers, presenting performance data, issue resolution, and forward plans. Manage seasonal account planning with particular discipline around Ramadan, Eid, National Day, and school season — including advance ranging confirmations, promotional booking, and display commitments.<br>Contract Negotiation & Closing Lead and close annual trading term negotiations with the assigned key accounts within the commercial and financial framework approved by the Head of Modern Trade. Negotiate promotional programmes, listing agreements, new product introductions, gondola end and display bookings, and shelf/space terms to deliver optimal commercial outcomes for the company. Manage new product listing negotiations across KSA retail accounts, securing distribution commitments, shelf placement, and launch support in line with NPD launch plans. Navigate the structured, multi-stakeholder buying processes at major KSA retail groups (e.g. Panda's centralised category buying model, Bin Dawood's regional dynamics, Al Othaim's franchise and company-owned store mix). Ensure all negotiated agreements are documented, internally approved, and tracked against committed deliverables; maintain accurate contract and terms records for all accounts.<br>In-Store Execution & Compliance Own in-store execution standards across the assigned key accounts — on-shelf availability, planogram compliance, promotional display, pricing accuracy, and share of shelf. Manage execution of promotional activations in-store, coordinating with field sales, merchandising teams, and supply chain to ensure on-time and in-full (OTIF) delivery — especially during high-volume periods such as Ramadan where execution windows are compressed and shopper traffic is at peak. Conduct regular store visits and audits across the covered cities for the assigned accounts; hold retail partners accountable to agreed execution standards through structured reporting and escalation. Track and resolve out-of-stocks, voids, and compliance gaps promptly; manage the relationship with retailer operations and replenishment teams at each account. Ensure all in-store materials comply with SFDA regulations on labelling, claims, and promotional materials.<br>Modern Trade Operations — KSAManage all operational aspects of the assigned key account relationships in KSA: forecasting, purchase order management, DC-level delivery coordination, returns handling, and claims resolution. Coordinate with supply chain and demand planning to provide accurate volume forecasts by account, DC, and SKU — accounting for seasonal uplift during Ramadan (typically 3–5x baseline for core categories), Eid, and National Day. Oversee the deductions and commercial claims management process for the assigned key accounts, ensuring timely resolution and minimising unapproved deductions; manage the reconciliation process at month-end and post-promotional periods. Manage operational compliance with each assigned retailer's specific EDI, portal, and administrative requirements (e.g. Panda's supplier portal, Carrefour/MAF systems, Bin Dawood operational processes). Maintain current account profiles for each retailer covering agreed terms, ranging by DC/region, promotional mechanics, execution standards, and key contacts.<br>Qualifications & Experience<br>8–10 years of FMCG commercial experience, with proven, hands-on experience directly managing large-format modern trade accounts within KSA or GCC markets. Strong negotiation skills with direct experience closing annual trading terms with large KSA retail buyers. Hands-on understanding of in-store execution, merchandising standards, and the operational requirements of KSA retail supply chains (multi-DC, regional distribution, retailer portal compliance). Proficiency in account P&L management in SAR, trade spend optimization, and demand forecasting with KSA seasonal uplift profiles. Experience managing Ramadan commercial planning and execution; understanding of the compressed timelines and execution intensity of the Kingdom's peak trading period. High proficiency in Excel and commercial reporting tools; familiarity with Nielsen KSA, IRI, or retailer data portals preferred. Bachelor's degree required in Business, Commerce, or a related discipline.

SUMMARY<br>The role holder will contribute to the performance of the hotel by leading the business forward from the front by leading by example. This role needs to ensure that at all times that the key stakeholders (Wyndham Hotels and Resorts/Ownership/Team members/Guests) are all satisfied.<br>Must be able to drive yield, profitability and excellence in service standards. Hold property leadership team accountable for project execution, and guide their individual and professional development. Build strong rapport with property owners through proactive and on-going communication; as well as keep them informed of brand initiatives and guest experience <br>It is not the intent of this job description to cover all aspects of the position but to highlight the most important areas of responsibility.<br>KEY RESPONSIBILITIESOPERATIONAL MANAGEMENTLead and oversee all hotel operations, including Front Office, Housekeeping, Food & Beverage, Sales & Marketing, Finance, and Engineering. Ensure high standards of guest service and satisfaction in line with brand expectations. Conduct daily property walks to ensure brand standards for cleanliness, safety, and appearance are maintained. Oversee capital projects and ensure the physical asset is well-maintained and secure. Lead the hotel team with a guest-centric approach, ensuring every guest interaction is exceptional. Develop and execute the hotel’s business plan to achieve and exceed operational and financial goals. Prepare, review, and manage budgets, forecasts, and financial plans. Monitor financial performance and ensure profitability by controlling costs, optimizing revenues, and implementing effective financial controls. Review financial statements, reports, and KPIs regularly to make informed business decisions. Approve expenditures and capital investments in accordance with hotel’s policies. Analyze financial statements, sales reports, and other performance data to identify areas for improvement and implement cost-control strategies. Maximize profitability and return on investment for the hotel's ownership. Drive sales and marketing strategies to maximize occupancy and revenue. Work closely with the DOSM to develop strategies to attract new business and retain existing clients. Build and maintain strong relationships with key clients, corporate partners, and local community stakeholders. Represent the hotel at industry events, conferences, and community gatherings to enhance the hotel’s market presence. Lead, coach, and mentor all department heads to build a high-performing, unified executive team. Recruit, train, mentor, and develop hotel staff to achieve high performance and engagement. Foster a positive, collaborative, and professional work environment that encourages employee engagement and career development. Conduct regular performance evaluations and implement corrective or development actions when necessary. Oversee all aspects of employee management, including recruitment, training, performance reviews, and employee relations. Ensure all HR practices are compliant with local labor laws and company policies. Ensure compliance with all local laws, regulations, and brand standards. Maintain health, safety, and security standards across all hotel operations. Oversee risk management, insurance policies, and emergency preparedness programs. Implement and enforce all hotel policies and procedures, ensuring adherence to brand standards and legal regulations. Monitor guest satisfaction scores and feedback, implementing strategies to address concerns and continuously improve the guest experience. Proactively engage with guests, especially VIPs, to build relationships and gather feedback. Ensure the hotel consistently delivers a superior guest experience in line with brand expectations. DEFINE AND DELIVER AGAINST THE HOTEL’S STRATEGIC PLANDefine and deliver against the hotel’s strategic plan Working closely with the Regional Office, the General Manager will define and execute against a detailed strategic and budget plan for the property. This will include setting performance targets, enforcing policies, processes and procedures as well as defining the infrastructure of the hotel, particularly critical in the opening phase The General Manager will create a positive identity and awareness of the hotel within the city, region and country, to help ‘Grow our Iconic Brands’ Will build and keep an excellent relationship with owners and protecting the assets and act as an extension of the WH&R Management team. Will build a strong PR presence and relationship with Media, Trade shows etc. Create and establish the property on defined target markets, business management and develop and fulfill the defined business plan at a hotel and company level. <br>QUALITY ASSURANCE, BRAND STANDARDS AND GUEST SATISFACTIONAs the guardian and protector of the Wyndham brand, the General Manager will ensure that all activities are conducted within the brand standards of WH&R. They will also take steps to set up and initiate guest satisfaction measurement tools like Wynreview/Trip Advisor, team member awareness and operating standards and SOP’s/LSOP’s in order to ensure the highest level of performance, compliance and guest satisfaction for the property in fitting with the high standards expected in a hotel of this type.‘Leverage the strength of the World’s Largest Hotel Company’, to deliver results with the Wyndham Rewards loyalty program.<br>FINANCEReview with the Finance Leader/HR Leader the payroll figures and challenge the HOD’s with regards to over spending and casual usage Be accountable for the overall performance of the hotel and will be involved in all key decisions and expenditures Manage the CAPEX/OPEX in alignment to the approved budget Have ultimate responsible for the hotel Balance Sheet /P&L and will manage the relationships with the owner and Wyndham on an ongoing basis Be responsible for preparing the annual budget for Wyndham and owner approval in conjunction with the relevant Exec Com Ensure accurate and timely reporting to the Regional Office Be accountable for the overall success and performance of the hotel and the delivery of operational, brand led and financial goals whilst delivering exceptional guest service and quality In conjunction with the Exec Com/HOD’s the General Manager will measure overall performance based on KPI’s and regular reporting, keeping a firm control over the bottom line Profit and Loss and anticipating and or resolving potential problems or obstacles which may hinder revenue optimization, cost control or quality. Should there be any changes in revenue generation this is communicated to the Regional Office immediately <br>MANAGEMENT & LEADERSHIPTrain and develop direct reports and provide support when required through regular coaching and mentoring sessions Ensure all direct reports have an PDP to achieve their goals Ensure that effective communication flow is maintained at all times Actively participate in the community involvement projects and initiatives together with the hotel’s management team Maintaining a business environment based on the Code of Conduct and Company Vision Working with the hotel Exec Com to ensure the successful execution of the individual departmental plans as they fit within the overall business strategy. Provide guidance, motivation and direction to all team members and act as the face and ambassador for the property with respect to relationship management and development. Leading by example, to ensure s/he and her/his team always look to ‘Do the Right’<br>SKILLS & COMPETENCIES Leadership Communication Integrity Respect Diplomacy Team player Strategic planning and decision making Commercial acumen Quality orientation and attention to detail True hotelier Analysis Attention to detail Accountability Self-starter<br>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s WeCom! Service culture to be responsive, respectful and deliver a great experience.<br>EXPERIENCE, CERTIFICATION & EDUCATION Bachelor’s Degree level educated, ideally within a hospitality management related or business administration discipline from an internationally recognized hospitality school or similar and/or profound industry experience as General Manager as per below. Broad international experience as a General Manager in branded international 4 and/or 5 star hotels - 5 years minimum Previous international working experience ideally in Middle East, especially KSA is highly desirable. Arabic speaker is preferred. Experience within the hospitality commercial function, such as sales, revenue management, marketing, managing a P&L statement Significant experience of managing people including large, complex, and multi-national teams as well as strong understanding of F&B. Understanding of uniform systems of accounts used for hotels. A strong sense of commerciality and financial acumen Computer literacy and a high level of competency within Microsoft Office programmes and hotel reservations systems (Micros Opera). Pre-opening experience is required. Knowledge of the KSA Market will be preferred.<br>Any other reasonable duties as directed by the Regional Director of Operations – Middle East & Africa/ Senior Regional Director, North & West Europe.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues.</p><p>CORE WORK ACTIVITIES</p><p>Managing Guest Services and Front Desk Operations</p><ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li><li>Serves as a role model to demonstrate appropriate behaviors.</li><li>Supervises and manages employees.</li><li>Understanding employee positions well enough to perform duties in employees' absence.</li></ul><p>Maintaining Guest Services and Front Desk Goals</p><ul><li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li><li>Supports handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li><li>Assists with energy conservation efforts by monitoring compliance during property tours.</li></ul><p>Supporting Projects and Policies Related to Guest Experience and Safety</p><ul><li>Supports implementation of the customer recognition/service program, communicating and ensuring the process.</li><li>Supports regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.</li><li>Sends copy of MOD report to all departments on a daily basis.</li><li>Ensures compliance with all policies, standards and procedures.</li><li>Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.</li><li>Understands and complies with loss prevention policies and procedures.</li></ul><p>Ensuring and Providing Exceptional Customer Service</p><ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li><li>Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.</li><li>Serves as a leader in displaying outstanding hospitality skills.</li><li>Sets a positive example for guest relations.</li><li>Empowers employees to provide excellent customer service.</li><li>Observes service behaviors of employees and provides feedback to individuals.</li><li>Maintains high visibility in public areas during peak times.</li><li>Provides immediate assistance to guests as requested.</li><li>Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.</li><li>Records guest issues in the guest response tracking system.</li><li>Reviews comment cards and guest satisfaction results with employees.</li><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul><p>Managing and Conducting Human Resource Activities</p><ul><li>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li>Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.</li></ul><p>Additional Responsibilities</p><ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li><li>Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.</li><li>Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.</li><li>Communicates any variations to the established norms to the appropriate department in a timely manner.</li><li>Participates as needed in the investigation of employee and guest accidents.</li><li>Performs Front Desk duties in high demand times.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education and Experience High school diploma or GED; 1 year experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Manages the daily functions of the department to ensure protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the security/loss prevention or related professional area.<br>OR<br>• 2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security/loss prevention or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Security/Loss Prevention Operations<br>• Assists the Director of Engineering in administering fire prevention programs and emergency preparedness.<br>• Conducts hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process.<br>• Develops detailed "shut down" procedures for the property to ensure that all areas are secured at the appropriate times.<br>• Comply with applicable laws and safety regulations.<br>• Follow proper key control guidelines in loss prevention and in the property.<br>• Develop a monthly checklist for all cctv equipment, alarmed doors, and duress alarms to ensure that they are fully functional.<br>• Incorporate into patrols, which encompass all areas of the property's interior and exterior, an inspection tour of recording system.<br>• Follow Duty of Care process for the protection of guests and employees.<br>• Follows up on all unusual activities in and around the property that would impair the well being of guests and employees.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Implements action plans to monitor and control risk.<br>• Monitors all unusual activities in and around the property that would impair the well being of guests and employees.<br>• Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial &amp; follow up) for all guest and employee related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities.<br>• Oversees and guides the efforts of the Accident Prevention Committee.<br>• Oversees first aid program for guests and employees.<br>• Oversees the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Emphasizes teamwork, close working relationships with other departments and assertive hospitality to serve as a deterrent to crime.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>Ensuring Exceptional Customer Service<br>• Meet quality standards and customer expectations on a daily basis.<br>• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<br>• Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service.<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>Additional Responsibilities<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Develops liaison with local law enforcement and emergency services.<br>• Informs and/or updates the executives and peers on relevant information in a timely manner.<br>• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <p> <strong>JOB SUMMARY</strong> </p> <p> </p> <p>مسؤول عن السعي بنشاط وإدارة فرص كبيرة متعلقة بالمجموعات/الضيافة ذات إمكانات إيرادية كبيرة. يدير فرص المجموعة/الضيافة التي لا يديرها مركز حجز الفعاليات (EBC). يقوم ببيع الفرص التجارية بشكل تصاعدي بنشاط لتعظيم إيرادات الفرصة. يحقق أهداف الإيرادات الشخصية والفريق. يتحقق من تحويل الأعمال بشكل صحيح وفي الوقت المناسب لتقديم الخدمة بشكل صحيح. المسؤول عن دفع ولاء العملاء من خلال تقديم خدمة مميزة عبر كل تجربة عميل/ضيوف. يوفر خدمة للعملاء من أجل تنمية الحساب نيابة عن الشركة.</p> <p> </p> <p> <strong>ملف المرشح </strong> </p> <p> </p> <p> <strong>التعليم والخبرة</strong> </p> <p> <strong>شهادة الثانوية العامة أو GED؛ خبرة سنتين في المبيعات والتسويق، خدمات الضيوف، الاستقبال، أو مجال مهني ذو صلة.</strong> </p> <p>أو</p> <p> درجة جامعية لمدة سنتين من جامعة معتمدة في إدارة الأعمال، التسويق، إدارة الفنادق والمطاعم، أو تخصص ذو صلة؛ لا يلزم وجود خبرة عمل.</p> <p> </p> <p> <strong>أنشطة العمل الأساسية</strong> </p> <p> </p> <p> <strong>فهم فرص السوق ودفع الإيرادات</strong> </p> <p> يستهدف حسابات المجموعات/الضيافة والأسواق أو الشرائح مع تركيز قوي على السعي الوقائي وتشبع الحساب.</p> <p> يتعاون مع الزميل من قسم المجموعات/الضيافة لإدارة الفرصة التجارية بفعالية.</p> <p> يستجيب لفرص المجموعات/الضيافة الواردة للممتلكات خارج المعلماتها.</p> <p> يتعامل مع جميع الفرص إذا لم تشارك الممتلكة في EBC.</p> <p> يحدد المؤهَّلات ويستجوب أعمال المجموعات/الضيافة الجديدة لتحقيق أهداف الإيرادات الشخصية ولكل ممتلكة.</p> <p> يركز الجهود على حسابات المجموعات/الضيافة ذات إمكانات مبيعات كبيرة.</p> <p> يطور خطط ومهام مبيعات فعالة للمجموعات/الضيافة.</p> <p> يصمم ويطور ويبيع فعاليات catered مبدعة.</p> <p> يعظم الإيرادات عبر الترقية إلى حزم وخيارات طعام وشراب مبتكرة.</p> <p> يفهم السوق العام - نقاط قوة وضعف المنافسين، الاتجاهات الاقتصادية، العرض والطلب، إلخ. ويعرف كيف يبيع ضدها.</p> <p> يغلق أفضل الفرص لكل ممتلكة بناءً على ظروف السوق واحتياجات الممتلكة الفردية.</p> <p> يستخدم مهارات التفاوض والقدرات البيعية الإبداعية لإغلاق الصفقة والتفاوض على العقود.</p> <p> </p> <p> <strong>تقديم خدمة عملاء استثنائية</strong> </p> <p> يتعامل مع أعمال معقدة ذات إمكانات إيرادات كبيرة وتوقعات عميل كبيرة.</p> <p> يبني ويقوي العلاقات مع العملاء الحاليين والجدد لتمكين الحجز المستقبلي. تشمل الأنشطة مكالمات المبيعات والترفيه ورحلات تعريف وتعارضات ومعارض.</p> <p> يطور العلاقات داخل المجتمع لتعزيز وتوسيع قاعدة العملاء لفرص مبيعات المجموعات/الضيافة.</p> <p> يدعم استراتيجية الخدمة والعلاقة بالعلامة التجارية، معززاً ولاء العملاء من خلال تقديم خدمة مميزة عبر كل تجربة للعميل.</p> <p> يوفر خدمة عملاء ممتازة من أجل زيادة حصة الحساب.</p> <p> ينفذ معايير خدمة العملاء للعلامة التجارية ومعايير علامة الممتلكة.</p> <p> ينفذ ويدعم معايير خدمة العملاء للأعمال ومعايير علامة الممتلكة.</p> <p> يشارك ويمارس أساسيات الخدمة اليومية للعلامة.</p> <p> ينفذ خدمة عملاء مثالية لتعزيز رضا وولاء العملاء من خلال مساعدة العميل والتأكد من رضاهم قبل وخلال برنامجهم/فعاليتهم.</p> <p> يخدم العميل بفهم احتياجاته وتوصية الميزات والخدمات المناسبة التي تلبي احتياجاته وتتجاوز توقعاته، مع بناء علاقة وولاء للممتلكة والعلامة.</p> <p> يفهم الهدف الأساسي للعميل وخدمة الممتلكة؛ يخدم العميل بفهم أعماله وقضاياه واهتماماته، لتقديم حل تجاري أفضل قبل وخلال البرنامج/الفعالية.</p> <p> </p> <p> <strong>بناء علاقات ناجحة</strong> </p> <p> يعمل بتعاون مع قنوات المبيعات خارج الممتلكة (على سبيل المثال، Market Sales، Strategic Accounts) لضمان تنسيق جهود المبيعات وتكاملها وتجنب التكرار.</p> <p> يدير ويطور العلاقات مع أصحاب المصلحة الداخليين والخارجيين الرئيسيين.</p> <p> يستخدم موارد المبيعات وموظفي الدعم والإدارة.</p> <p> </p> <p> <strong>مسؤوليات إضافية</strong> </p> <p> يستخدم الإنترنت الداخلي للوصول إلى الموارد والمعلومات.</p> <p> يجري تفتيشات المواقع.</p> <p> يصوغ العقود حسب الحاجة.</p> <p> ينفذ ويدعم الجوانب التشغيلية للأعمال المحجوزة (مثل توليد الاقتراح، كتابة العقد، مراسلات العملاء).</p> <p> </p> </div> <div> </div> <p> <i>في ماريوت الدولية، نحن ملتزمون بأن نكون صاحب عمل مناصِف للفرص، نرحب بالجميع ونوفر الوصول إلى الفرص. نحن نشجع بيئة تُقدّر وتحتفي بالخلفيات الفريدة لجميع موظفينا. قوتنا الكبرى تكمن في المزيج الغني من الثقافة والموهبة والتجارب لموظفينا. نحن ملتزمون بعدم التمييز على أي أساس محمي، بما في ذلك الإعاقة، أو حالة المحارب القديم، أو أي أساس آخر محمي بموجب القانون المعمول به.</i> </p></section>