وظائف كاشير

Additional Information<br><br>Job Number 26103671<br><br>Job Category Food and Beverage & Culinary<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Set up, stock, and maintain work areas. Input orders into cash register system and collect payment from customer. Take orders, record in MICROS system and prepare food and coffee beverages. Ensure that appliances (e.g., coffee makers) are turned on/off at the appropriate times. Bus coffee cart areas and tables. Clean dishes, utensils, work areas, tables and equipment throughout the day. Obtain change required for expected business level. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.<br><br>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>のスタッフは、受賞歴のある世界各地の100を超えるホテル/リゾートで、滞在後も長くお客様の記憶に残り続ける破格の体験を創出しています。生涯の思い出を作る世界トップクラスのホスピタリティのプロフェッショナルが集まるザ・リッツ・カールトンは、創造性、思慮深さ、思いやりが発揮できる環境があれば、誰もが成功できると信じています。<br><br>私たちは常に、世界中で稀有で特別なラグジュアリーサービスを代表し、お客様に最高の気配りと快適さを提供することに誇りを持っています。<br><br>ここで働く人の役割は、ザ・リッツ・カールトンの「ゴールドスタンダード」が毎日優雅に、心を込めて提供されるようにすることです。ゴールドスタンダードはザ・リッツ・カールトンの基盤であり、毎日よりよい一日を目指す私たちの指針です。ザ・リッツ・カールトンがラグジュアリーホスピタリティのグローバルブランドリーダーとして高い評価を得ているのは、この基盤、そして企業文化が成功を導くという信念のたまものです。私たちのチームの一員になると、従業員への約束、信条、サービスバリューなどのゴールドスタンダードを学び、それを体現することが求められます。同時に私たちは、仕事や同僚を誇りに思えるような機会と環境を提供することを約束します。<br><br>ザ・リッツ・カールトンの一員になると、マリオット・インターナショナルのブランドポートフォリオに加わることになります。最高の仕事をして 、目標を達成し 、素晴らしいグローバルチームに参加し、最高の自分になることができる場所で働いてみませんか。

<strong>Overview</strong> <br> <br> <p>Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.</p> <p> </p> <p>Oversee all food services operations under the general guidance of the Site Manager. The Dining Facility Manager/ASM will direct all work and be responsible for performance in each facility (to include subcontractors) to meet the specific performance requirements and standards in the Performance Work Statement (PWS).</p> <br> <strong>Responsibilities</strong> <br> <br> <ul> <li>Dining Facility Manager/ASM will be responsible for food services operations and personnel supervision to include subcontractors in accordance with the performance work statement. Food service operation to include: DFAC management, cooking, food preparation, baking, serving, replenishing food, storeroom operations, water delivery and DFAC equipment maintenance.</li> <li>Shall conduct all food handling, storage, receiving and transferring of subsistence in strict accordance with the applicable Tri-Service Food Code and keep records of all food received and stored as required, verifying proper handling and storage procedures are used.</li> <li>Shall coordinate with the Government Food Service Advisor for preparation and posting of the daily/weekly menus.</li> <li>Manage subcontractor performance with food preparation, serving, cashier operations, cleanliness of the dining areas, serving lines, kitchens, temperature danger zones, dishwashing and storage areas IAW with PWS and SOPs.</li> <li>Maintain all equipment accountability and serviceability and turn-in and ordering of equipment stock levels.</li> <li>Ensure that all employees are in compliance with all established Safety Policies and Regulations.</li> <li>Direct and ensure that HACCP controls are followed.</li> <li>Establish and maintain a comprehensive food safety training program.</li> <li>Responsible for maintaining a safe, clean, sanitary, healthy, presentable, professional atmosphere, free of dust, clutter and trash in all working facilities and areas.</li> <li>Responsible for ensuring precise execution of company time reporting procedures and accurate</li> <li>completion of timesheet.</li> <li>Responsible for assisting the site manager with CDRL report completion and quality control.</li> <li>Shall perform escort duties.</li> <li>Performs other duties and assignments as required.</li> <li>The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain comprehensive inventory of all duties, responsibilities and qualifications required of employees to perform this job.</li> </ul> <br> <strong>Qualifications</strong> <br> <br> <p> <strong>Education / Certifications:</strong> </p> <ul> <li>Must have a High School diploma or equivalent, associate degree preferred.</li> <li>Must have or shall be able to pass and maintain a current ServSafe certification.</li> <li>Must be certified or shall be willing to receive certification to drive up to a 10K forklift.</li> <li>Must be able to or shall be willing to learn to drive manual transmission vehicles.</li> <li>Must be a U.S. Citizen with a current, valid U. S. Passport and U. S. Driver s License.</li> <li>Must have and maintain a valid U. S. SECRET or Interim Secret Security Clearance prior to deployment.</li> <li>Must be able to read, write, speak and understand English fluently.</li> <li>Must be able to pass MOD18 employment and deployment qualification requirements that include psychological, medical, dental, drug testing, background checks, etc.</li> <li>Candidates must successfully complete hands on CBRN (chemical, biological, radiological, and nuclear) defense training. Training includes the successful fit testing of DoD provided protective gear.</li> </ul> <p> <strong>Experience:</strong> </p> <ul> <li>Five (5) years experience in food service operations.</li> <li>Three (3) years must have been served as a supervisor or assistant manager.</li> </ul> <p> <strong>Skills:</strong> </p> <ul> <li>Must be knowledgeable in Tri-Service Food Code, Food Safety Program AFI 34-239, AFMAN 34-240, Food Service Program Management Armed Forces Recipe System, inventory control, HACCP, and the U.S Department of Health and Human Services Food Code standards.</li> <li>Thorough understanding of quality customer food service and preparation of nutritional meals.</li> <li>Must be computer proficient in MS Office products.</li> <li>Must be able to work under pressure.</li> <li>Service oriented.</li> </ul> <p> <strong>Supervisory/Budget Responsibilities</strong>:</p> <ul> <li>Must be willing to familiarize self with program financials to include PMRs and EACs.</li> </ul> <p> <strong>Other requirements:</strong> </p> <ul> <li>Working environment will change between environmentally controlled office and storage activities exposed to outside environment. Pushing carts loaded with supplies, food items.</li> <li>Overtime and shift work may be required depending on contractual needs. Employee must comply with all Federal, State and Local regulations and published Company work rules as well as written instructions. Task specific work environment training will be provided as required. Must be prepared to function in a wartime environment to support U. S. interests. 100% Overseas Assignment.</li> </ul> At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.

WHY JOIN ALO? Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life. Aufgabenbereich Der Operations Associate ist ein Mitglied des Filialteams, das für die Steigerung der Rentabilität und Effizienz verantwortlich ist. Der Operations Associate arbeitet eng mit dem Operations & Visual Manager und dem Betriebsleiter zusammen, um Aufgaben zu initiieren, abzuschließen und dem Team Feedback zu geben, um optimale Ergebnisse zur Unterstützung des gesamten Filialbetriebs zu erzielen. Wichtige Aufgabenbereiche Effektive Durchführung von Bestandsverwaltungsprozessen mit Schwerpunkt auf der Maximierung der Bestandsgenauigkeit und der Reduzierung von Schwund Untersuchung und Ermittlung der Ursachen für Probleme mit der Bestandsgenauigkeit in Zusammenarbeit mit dem Geschäftsführer, um Prozess- oder Systemlücken zu eskalieren Unterstützung bei der Ausführung wichtiger betrieblicher Funktionen, darunter Versand, Wareneingang und -bearbeitung, Rücktransfers, Wiederauffüllung des Verkaufsraums, Nachschub im Laufe des Tages, Aktualisierung der Regalaufstellung und Lieferantenmanagement Aufrechterhaltung und Förderung hoher visueller Standards für den Verkaufsraum Enge Zusammenarbeit mit den Bereichen Berichterstattung, Budgets, Ausgaben, Bestandskontrolle, Lieferungen, Lieferantenbeziehungen, Technologie und Einrichtungen, um die Aufrechterhaltung und Maximierung sicherzustellen Unterstützung einer sicheren Arbeitsumgebung und eines effizienten Betriebs durch strenge Standards und Prozesse für das Lager Dynamisches Handeln im Verkaufsraum, um die Bedürfnisse des Unternehmens, des Teams und der Gäste zu bewerten und zu erfüllen Ausführung von unternehmensweiten, betriebsorientierten Anweisungen, Projekten und Initiativen in Zusammenarbeit mit dem Operations & Visual Manager und dem Betriebsleiter Unterstützung bei der Bearbeitung von Lieferungen und der Sicherstellung des Produktflusses, einschließlich, aber nicht beschränkt auf die Platzierung von Visual Merchandising und die tägliche Nachschubversorgung Demonstration ausgeprägter Geschäftstüchtigkeit durch die Nutzung von Kennzahlen zur Unterstützung geschäftsfördernder Strategien Schnelle und effektive Lösung von Kundenanforderungen zur Gewährleistung der Kundenzufriedenheit Identifizierung von Produktproblemen und Kommunikation des Lagerbedarfs zur Unterstützung der Geschäftsziele Unterstützung anderer Geschäftsbereiche, einschließlich Verkauf & Service und Kasse, nach Bedarf Qualifikationen für Operations Associate Bevorzugt werden Berufserfahrungen in einem kundenorientierten, vertriebs- und betriebswirtschaftlichen Umfeld Leidenschaft für Kundenservice und die Bereitstellung außergewöhnlicher Erlebnisse Hohe Energie, Optimismus und Begeisterungsfähigkeit mit der Fähigkeit, Spaß und Arbeit zu verbinden Selbstmotiviert mit dem Wunsch, Ergebnisse zu erzielen und sich individuell sowie im Team auszuzeichnen Fördert echte Verbindungen durch Empathie, Mitgefühl, Integrität und den Aufbau vertrauensvoller Beziehungen Identifikation mit und Umsetzung der Leitprinzipien von ALO Fähigkeit, bis zu 50 Pfund (22,7 kg) zu heben, zu schieben, zu tragen oder anderweitig zu bewegen Fähigkeit, zu heben, sich zu beugen, zu knien, zu klettern, zu kriechen und/oder sich zu drehen sowie sicher eine Leiter hinauf- und hinabzusteigen Fähigkeit, während der gesamten Schicht zu stehen und sich zu bewegen Nachweis einer gültigen Aufenthalts- und Arbeitserlaubnis Einsatzplan für Operations Associate Die Verfügbarkeit der Mitarbeiter muss den Anforderungen des Unternehmens entsprechen, die sich ändern können. Der Geschäftsführer legt die Verfügbarkeitsanforderungen fest und erstellt einen Dienstplan mit Früh-, Spät- und Wochenendschichten, der sich ändern kann. Von allen Mitarbeitern wird erwartet, dass sie ab der Woche des „Black Friday” bis zum Ende der Weihnachtssaison, also bis zur ersten Januarwoche, arbeiten können. Erklärung zu Vielfalt und Inklusion Als Arbeitgeber, der Chancengleichheit fördert, diskriminiert ALO Bewerber oder Mitarbeiter nicht aufgrund von Rasse, Hautfarbe, Glaubensbekenntnis, Religion, Geschlecht, nationaler Herkunft, Veteranenstatus, Behinderung, Alter, Staatsangehörigkeit, Familienstand oder Lebenspartnerschaft, sexueller Orientierung, Geschlechtsidentität oder -ausdruck oder aufgrund eines anderen durch gesetzliches Recht geschützten Status oder Zustands. Anpassungen des Bewerbungsprozesses Wenn Sie der Meinung sind, dass Sie angemessene Anpassungen in einem Teil unseres Einstellungsprozesses benötigen, teilen Sie uns diese Anforderungen bitte bei der Ausfüllung Ihrer Bewerbung oder per E-Mail an europehr@aloyoga.com mit. Wir werden alles tun, um sicherzustellen, dass Ihre Bedürfnisse erfüllt werden, um einen fairen und transparenten Bewertungsprozess zu gewährleisten. Objective The Operations Associate is a member store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Manager & Operations Lead in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations. Key Job Responsibilities Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management Maintain and champion strong visual standards for the sales floor Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized Support a safe work environment and efficient operation through strong stockroom standards and processes Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager & Operations Lead. Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence Demonstrate strong business acumen by leveraging metrics to support business-driving strategies Resolve client needs quickly & effectively ensuring customer satisfaction Identify product concerns and communicate inventory needs to support the business goals Support other areas of the business, including Sales & Service and Cashier, as needed Operations Associate Qualifications Preferred prior work experience in a client-centric, sales & operational environment Passion for customer service and delivering exceptional experiences High energy, upbeat and enthusiastic with the ability to integrate fun and work Self-motivated with a desire to achieve results and excel individually, and as a team Fosters genuine connection through empathy, compassion, integrity and building trusting relationships Requires constant movement in and around all areas of store Aligns with and embodies ALO's Guiding Principles Ability to lift, push, carry or otherwise move up to 50 pounds (22.7 kg) Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder Ability to stand and move for an entire shift Proof of a valid residence and work permit Operations Associate Schedule Associates must be willing to work a flexible schedule including evenings, weekends, and holidays to meet the needs of the business. The General Manager determines availability needs and creates a schedule including morning, evening, and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January. Diversity and Inclusion statement As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. Interview Process adjustments If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. For CA residents, Job Applicant Privacy Policy HERE.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>START YOUR JOURNEY WITH US<br>Can you imagine waking up to the sound of silence where the horizon stretches endlessly and the desert whispers stories of centuries past?<br>Welcome to Al Maha, a Luxury Collection Desert Resort &amp; Spa, a timeless sanctuary hidden among the rolling dunes of the Dubai Desert Conservation Reserve.<br>Here, every sunrise paints the sands in gold, and every moment invites you to slow down and reconnect with nature, with purpose, and with yourself.<br>Among lush palm groves and desert wildlife, our 42 private pool villas offer a world apart, a place where luxury feels natural and authenticity breathes in every detail, from handcrafted interiors to views that blur the line between sky and earth.<br>Our story is one of heritage, passion, and belonging, and now, it could be yours too.<br>Join a team that brings the spirit of Arabia to life, crafting experiences as unforgettable as the desert itself.<br>LOVE WHAT YOU DO EVEN MORE<br>At Marriott, we believe exceptional guest experiences begin with how we treat our associates.<br>At Al Maha, you’ll become part of a close-knit family that values passion, purpose, and pride in what we do.<br>We’re looking for talented and dedicated individuals to join our team, and in return, we offer you the following:<br>A career with limitless horizons, from the golden dunes of Al Maha to over <br>8,000 Marriott hotels worldwide<br>, where new opportunities await.<br>Professional growth and mentorship<br>guided by some of the region’s most accomplished hoteliers.<br>Competitive salary and benefits<br>, including on-property accommodation and full-board meals.<br>Exclusive Marriott privileges<br>, discounted stays and dining, plus special rates for friends and family.<br>Comprehensive medical and life insurance coverage.<br>All the tools, resources, and support<br>you need to excel every day.<br>OUR EXPECTATIONS FROM THE ROLE:<br>JOB&nbsp;SUMMARY<br>Answer guest questions or concerns regarding the origin, vintage, and style of various wines. Check quality and quantity of all stock and supplies. Requisition all supplies. Perform bottle-for-bottle liquor restock. Communicate last call at designated closing time. Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Obtain change required for expected business level, and keeping bank secure at all times. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Anticipate and communicate replenishment needs promptly. Ensure staff is working together as a team. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.<br>SCOPE&nbsp;/&nbsp;BUSINESS&nbsp;CONTEXT&nbsp;<br>A&nbsp;Full&nbsp;Time&nbsp;position&nbsp;based&nbsp;at&nbsp;Al Maha Desert Resort and Spa, The Luxury Collection.<br>Number&nbsp;of&nbsp;Direct&nbsp;Reports&nbsp;–&nbsp;02&nbsp;<br>Titles&nbsp;of&nbsp;Direct&nbsp;Reports – Team Leader, Restaurant Manager<br>CANDIDATE&nbsp;PROFILE&nbsp;<br>Experience:<br>At least 2 year of related work experience in five star hotel.&nbsp;<br>Skills&nbsp;and&nbsp;Knowledge<br>Team Work<br>Customer Service Orientation<br>Diversity Relations<br>Interpersonal Skills<br>English Language Proficiency<br>Listening<br>Applied Reading<br>Education&nbsp;or&nbsp;Certification<br>High school diploma or equivalent&nbsp;<br>Bartender&nbsp;Certificate<br>SPECIFIC&nbsp;DUTIES&nbsp;<br>The&nbsp;following&nbsp;are&nbsp;specific&nbsp;responsibilities&nbsp;and&nbsp;contributions&nbsp;critical&nbsp;to&nbsp;the&nbsp;successful&nbsp;performance&nbsp;of&nbsp;the&nbsp;position:<br>General Food and Beverage Services<br>Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.<br>Follow appropriate procedures for serving alcohol (e.g., TIPs (Training for Intervention Procedures), CARE (Control Alcohol Risks Effectively)).<br>Notify management of maintenance repairs issues.<br>Complete scheduled inventories (e.g., opening inventory) of supplies, food, and liquor to check stock and requisition necessary supplies.<br>Assist your and other departments when needed to ensure optimum service to guests.<br>Follow property key policies, including checking out and returning keys to appropriate departments.<br>Assists Management<br>Ensure staff is working together as a team to ensure optimum service to guests.<br>Communicate with guests, other employees, or departments to ensure guest needs are met.<br>Greeting and Seating<br>Thank every guest upon departure and wish them a fond farewell.<br>Closing<br>Secure liquors, beers, wines, coolers, cabinets, and storage areas.<br>Check with captain or supervisor before leaving at end of shift.<br>Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist.<br>Complete bottle transfer slips and distribute accurately.<br>Beverage/Coffee Cart<br>Inspect the cleanliness and presentation all china, glass, and silver prior to use.<br>Drain, clean, and fill ice bin.<br>Cash/Bank Handling<br>Follow property control audit standards and cash handling procedures (e.g., blind drops).<br>Process all payment methods in accordance with Accounting procedures and policies.<br>Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times.<br>Transport bank to/from assigned workstation, following security procedures.<br>Count bank at end of shift.<br>Steps of Service<br>Check in with guests to ensure satisfaction with each food course and/or beverages.<br>Retrieve alcoholic beverages from bar and serve to guest in accordance with the company standards and local laws.<br>Present physical and accurate check and process payment, adhering to all cash handling and credit policies/procedures.<br>Wine/Sommelier<br>Answer guest questions or concerns regarding the origin, vintage, and style of various wines.<br>Issue, open, and serve wine/champagne bottles, ensuring guest satisfaction.<br>Bartending<br>Follow all state and local laws for serving alcohol responsibly (e.g., last call times).<br>Document and communicate any incidents/accidents immediately to management and Loss Prevention during shift or event.<br>Requisition all necessary supplies, specifically bottle-for-bottle liquor restock, transporting supplies from storeroom to bar set-up area as required.<br>Maintain cleanliness and condition of bar, bar unit (CO2 lines, soda tanks, soda guns, drain, etc.), tables, and other tools, following all set-up guidelines.<br>Prepare drink orders for guests according to specified recipes using measuring systems.<br>Communicate last call at designated closing time to guests.<br>Check quality and set up designated bar stock and supplies by using checklist.<br>Anticipate and communicate replenishment needs promptly, ensuring no shortages throughout scheduled function time, and ensuring proper authorization for additional payments as required prior to replenishing.<br>Stock and Supplies<br>Check quality and quantity of all stock and supplies using checklist.<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.<br>Marriott International is an equal opportunity employer.&nbsp;We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.&nbsp;We are committed to non-discrimination on&nbsp;any&nbsp;protected&nbsp;basis, such as disability and veteran status, or any other basis covered under applicable law<br>.<br>The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey.&nbsp;In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>START YOUR JOURNEY WITH US<br>Can you imagine waking up to the sound of silence where the horizon stretches endlessly and the desert whispers stories of centuries past?<br>Welcome to Al Maha, a Luxury Collection Desert Resort &amp; Spa, a timeless sanctuary hidden among the rolling dunes of the Dubai Desert Conservation Reserve.<br>Here, every sunrise paints the sands in gold, and every moment invites you to slow down and reconnect with nature, with purpose, and with yourself.<br>Among lush palm groves and desert wildlife, our 42 private pool villas offer a world apart, a place where luxury feels natural and authenticity breathes in every detail, from handcrafted interiors to views that blur the line between sky and earth.<br>Our story is one of heritage, passion, and belonging, and now, it could be yours too.<br>Join a team that brings the spirit of Arabia to life, crafting experiences as unforgettable as the desert itself.<br>LOVE WHAT YOU DO EVEN MORE<br>At Marriott, we believe exceptional guest experiences begin with how we treat our associates.<br>At Al Maha, you’ll become part of a close-knit family that values passion, purpose, and pride in what we do.<br>We’re looking for talented and dedicated individuals to join our team, and in return, we offer you the following:<br>A career with limitless horizons, from the golden dunes of Al Maha to over <br>8,000 Marriott hotels worldwide<br>, where new opportunities await.<br>Professional growth and mentorship<br>guided by some of the region’s most accomplished hoteliers.<br>Competitive salary and benefits<br>, including on-property accommodation and full-board meals.<br>Exclusive Marriott privileges<br>, discounted stays and dining, plus special rates for friends and family.<br>Comprehensive medical and life insurance coverage.<br>All the tools, resources, and support<br>you need to excel every day.<br>OUR EXPECTATIONS FROM THE ROLE:<br>JOB SUMMARY<br>Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Count float at the beginning and end of shift. Balance and drop receipts according to accounting specifications. <br>SCOPE / BUSINESS CONTEXT <br>A Full Time position based at&nbsp;Al Maha Desert Resort and Spa, The Luxury Collection. <br>Number of Direct Reports - 2 <br>Titles of Direct Reports – 2&nbsp;<br>CANDIDATE PROFILE <br>Experience:&nbsp;<br>Hotel experience is desirable but not essential <br>Previous experience working within a similar role in a 5 star environment preferred&nbsp;<br>Skills and Knowledge<br>Strong Communication skills (verbal, listening, writing) <br>Education or Certification <br>Innovative <br>Pro-active and reliable <br>Outgoing personality and outstanding guest service skills. <br>Knowledge of local area, local attractions, entertainment and landmarks <br>Knowledge of hotel room types, layouts and features <br>Ability to use Opera, Micros &amp; MARSHA System and other operating systems <br>Knowledge of Guest Response Tracking Software / GXP <br>Ability to work collaboratively with hotel service team in providing exceptional customer service excellent telephone etiquette <br>Strong problem-solving skills <br>Strong organization and working to deadline skills<br>Have a complete understanding of the Marriott Reward program <br>SPECIFIC DUTIES <br>The following are specific responsibilities and contributions critical to the successful performance of the position:&nbsp;<br>Be knowledgeable about daily hotel operations, check daily event sheet, bulletin boards and be up to date with all changes, new procedure and events. <br>Have knowledge of hotel rates, package and discounts. <br>Have knowledge about all guest rooms, features and amenities plus all services offered by the hotel.&nbsp;<br>Attend the shift briefing, daily 15 minutes training and front office monthly meeting. <br>To ensure a quick, efficient and friendly check in and departure of all guests. Ensuring that their details are entered onto the computer correctly and efficiently to the Brand Standards.<br>To arrange and co-ordinate the activities, tours /transfers and special requests of guests and visitors to the resort, ensuring that they have the maximum comfort and convenience for the duration of their visit.<br>Pass on all the relevant information (including complaints) to the other departments in the<br>Operation. To ensure that guests receives services in well-coordinated and timely manner, this Includes additional information which may be relevant to developing and upgrading service, guest History records, Management and Sales and Marketing. <br>Assign rooms, accommodating special requests whenever possible.<br>Coordinate with Housekeeping to track readiness of rooms for check-in and to report guest concerns.<br>Review requests for late check-outs and approve according to occupancy.<br>Operate telephone switchboard station in order to answer telephone calls.<br>Manage all GXP functionalities and processes and ensure a full usage of the same by all direct reports.<br>Take room service orders over the phone, answering any questions regarding the menu, inputting order. into appropriate system, up-selling, following method of payment policies, reading back the order to confirm its accuracy and providing expected delivery time.&nbsp;<br>To understand the correct reservation procedures and to take any reservations if required, Be flexible according to the business needs.<br>Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date.&nbsp;<br>Be fully aware of hotel credit policy and procedures and ensure that it’s adhered at all time. <br>Be knowledgeable and promote the Marriott rewards program. <br>Keep yourself informed with all VIP arrivals. <br>Be flexible in regard to work schedule. <br>Strive to represent Marriott in the most professional manner at all times. <br>Ensure that all guests are communicated with the credit policy and procedures upon check-in. <br>Take initiative through empowerment to ensure complete guest satisfaction. <br>Be fully aware of safety and emergency procedures. <br>Handle mail and messages properly and on confidential basis. <br>Know how to follow all hospitality guidelines and daily service basics. <br>Ensure that all guest problems are resolved by using “Guest Response Program”&nbsp;<br>Assist a fellow associates in their Job to ensure that all are done on time. <br>Use your Opera and other systems password with discretion. Log off the terminal when leaving the area. <br>Have knowledge about the city, the local area and attraction to provide the guests with all requested information.&nbsp;<br>Report any unusual occurrences or requests to the manager or supervisor on duty. <br>Be familiar with the AM, PM and night check list to ensure smooth daily operations. <br>Ability to communicate with all managers, supervisors and fellow associates. <br>Be aware of the Marriott brand standards and follow the thoroughly. <br>Ensure that daily banking procedures are followed and performed as per the standards. <br>Ensure all guests are welcomed, met and greeted, offered welcome drinks and /or cold towels (depending on brand) and escorted to the elevators and/or room according to the Marriott Welcome Experience.&nbsp;<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.<br>Marriott International is an equal opportunity employer.&nbsp;We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.&nbsp;We are committed to non-discrimination on&nbsp;any&nbsp;protected&nbsp;basis, such as disability and veteran status, or any other basis covered under applicable law<br>.<br>The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey.&nbsp;In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p>يوجد لدينا شاغر وظيفى فى محافظة الخرج بمهنة&nbsp; بائعة وكاشيرة فى مجال الحلويات والمخبوزات والشيكولاته&nbsp;<br>الجنسية سعودية فقط</p>

<p>نبحث عن مدرب/ة طهي للأطفال!&nbsp;✨</p><p>هل تمتلك مهارة مميزة في الطهي أو الخبز؟ هل تجد متعة في نقل شغفك للأجيال الناشئة؟ إذا كنت تبحث عن بيئة عمل تدمج بين الإبداع في المطبخ ومهارات التعليم الممتع، فنحن نبحث عنك!</p><p>المتطلبات الوظيفية:</p><p>• الشغف بالطهي والخبز: خبرة وخلفية قوية في فنون الطهي أو الحلويات والخبز.</p><p>• حب التعامل مع الأطفال: القدرة على التواصل مع الأطفال بأسلوب ممتع، صبور، ومحفز.</p><p>• روح الابتكار: مهارة في ابتكار وصفات طعام جديدة تكون صحية، لذيذة، وسهلة التطبيق للأطفال.</p><p>• المهارات التعليمية: القدرة على شرح خطوات العمل وتبسيط المعلومات التقنية لتناسب أعمارهم.</p><p>اللغة: إجادة اللغة الانجليزية.</p><p>• الموقع: أن يكون المتقدم مقيماً في مدينة الرياض.</p><p>المسؤوليات:</p><p>• تقديم ورش عمل ودورات تدريبية ممتعة في الطهي والخبز للأطفال.</p><p>• تطوير وتصميم وصفات مبتكرة تتناسب مع المناهج التعليمية للأكاديمية.</p><p>• الحفاظ على أعلى معايير السلامة والنظافة داخل المطبخ أثناء التعامل مع الأطفال.</p><p>• خلق بيئة إيجابية تشجع الأطفال على الاستكشاف وبناء الثقة بالنفس.</p><p>• تصوير الوصفات وورش العمل للتغطية الأعلامية.&nbsp;&nbsp;</p><p>• إستقبال الأطفال وتوجيههم بالكامل.</p><p>• المساندة في عمليات البيع ونقاط البيع (الكاشير) عند الحاجة أو في أوقات الذروة لضمان استمرارية العمل وخدمة العملاء بشكل ممتاز.</p><p>المزايا:</p><p>• بيئة عمل إبداعية ومحفزة.</p><p>• فرصة للمساهمة في بناء جيل جديد من الطهاة الصغار.</p><p>• رواتب ومزايا تنافسية.</p><p>ساعات العمل: ٨-٤م</p><p>وقت راحة ساعة</p><p>يوم إجازة</p>

Company Description Shosh® is a leading online destination for top-quality hair care products and styling tools. We are proud to be a registered brand that has rapidly expanded its presence across the GCC countries and Egypt. Our commitment to innovation, customer satisfaction, and product excellence has made us a trusted choice for individuals seeking the best hair care solutions.<br>Role Description This is a full-time hybrid role for a Retail Salesperson based in Qesm El Maadi, with some work-from-home opportunities. The Retail Salesperson will be responsible for engaging with customers, providing detailed product knowledge, managing inventory, performing sales transactions, and delivering high-quality customer service. Day-to-day tasks include assisting customers in selecting the right products, maintaining store cleanliness, and ensuring a positive shopping experience.<br>Job Description:Greet customers warmly and offer expert advice to assist in their purchase decisions, ensuring alignment with quality and customer service standards. Assist in maintaining inventories and placing product orders to ensure effective stock management and product availability. Report operational issues promptly and address customer complaints, providing solutions or escalating as needed to ensure both operational efficiency and customer satisfaction. Prepare detailed reports on key performance indicators (KPIs), sales trends, inventory status, and team productivity to keep managers informed and support effective decision-making. Assign routine and non-routine tasks to sales associates, cashiers, and coordinators to optimize operational efficiency and ensure tasks are completed effectively. Supervise the shop's opening and closing processes to ensure compliance with established procedures for petty cash, reporting, and other requirements. Ensure accurate delivery to the accounting department by following company policies and security standards as necessary. Communicate sales plans and targets to the shop/department team, monitor their performance continuously, and advise upper management on necessary corrective actions.<br>Work Conditions:Working Days: 6 days a week with 1 rotational day off. Work Location: City Stars - Nasr City Working Hours:Morning Shift: 10:00 AM - 6:00 PMBetween Shifts: 12:00 PM - 8:00 PM Night Shift: 3:00 PM - 11:00 PM

Store Operations & Customer Experience Support Assist in overseeing daily store operations, including opening/closing procedures, grooming standards, tester hygiene, and overall floor readiness. Ensure an exceptional customer experience by guiding Beauty Advisors and Specialists on consultation techniques and product storytelling. Handle customer queries professionally while maintaining brand service standards. Support the implementation of SOPs, hygiene practices, and store discipline. Sales Performance & Commercial Delivery Support the Store Manager in achieving store KPIs, including sales targets, conversion rate, ATV (Average Transaction Value), UPT (Units per Transaction), and customer retention. Monitor product performance, stock levels, and replenishment to ensure availability of key items. Assist in executing in-store activations, promotions, consultations, and beauty events. Review daily sales reports and suggest action plans to improve performance. Team Support, Coaching & Development Support in leading and motivating a team of Beauty Advisors, Specialists, and Cashiers to ensure accountability and performance. Provide on-floor coaching, reinforce product knowledge, and deliver constructive feedback. Assist in training on new launches, beauty rituals, and service excellence. Foster a positive, collaborative, and customer-focused team culture. Inventory, Visual Merchandising & Store Standards Support inventory management, including replenishment, shrinkage control, and expiry management (FIFO/FEFO). Ensure adherence to visual merchandising standards, planograms, and overall brand presentation. Coordinate with supply chain teams to ensure timely stock availability. Maintain accuracy in documentation, cash handling, and audit readiness.<br><br>Qualifications & Skills<br><br> Bachelor’s degree in Business, Retail Management, or a related field (preferred). 2–4 years of experience in beauty, cosmetics, or luxury retail, with at least 1 year in a supervisory role. Strong understanding of beauty products, consultation techniques, and customer experience standards. Proven ability to support KPIs, drive team performance, and maintain operational excellence. Excellent communication, coaching, and interpersonal skills. Strong organizational skills with attention to detail and high presentation standards. Ability to thrive in a fast-paced, launch-driven retail environment. Familiarity with POS systems, inventory management, and retail reporting tools.

We’re Hiring: Restaurant Manager Location : Jeddah Position Summary:The Restaurant Manager is responsible for overseeing the daily operations of the restaurant branch to ensure smooth workflow, exceptional customer service, compliance with company standards, and achievement of sales and operational targets. This role requires strong leadership, operational excellence, and the ability to manage and motivate a high-performing team in a fast-paced environment. Key Responsibilities1. Operations Management Oversee the daily operations of both Front of House (#FOH) and Back of House (#BOH) to ensure efficient and high-quality service. Ensure all operational checklists (opening, closing, Baladiyah, hygiene, and management checklists) are completed accurately and on time. Submit all required operational reports and checklists remotely within the specified deadlines. Prepare weekly staff schedules and ensure proper manpower allocation based on business needs. Submit daily, weekly, and monthly operational reports as required by management. Implement and enforce all company policies, procedures, and Standard Operating Procedures (#SOPs). Monitor food quality, presentation, service standards, and cleanliness to ensure consistency. Team Leadership Recruit, train, coach, and supervise restaurant employees, including supervisors, cashiers, waiters, kitchen staff, and cleaners. Conduct orientation and continuous training programs to improve employee performance. Prepare staff duty rosters and shift schedules to maintain adequate staffing levels. Monitor employee attendance, punctuality, grooming, and overall performance.<br>3. Customer Service Ensure every guest receives excellent service and a positive dining experience. Respond promptly and professionally to customer complaints, feedback, and special requests. Monitor service during peak hours to minimize waiting times and maximize customer satisfaction.4. Sales & Business Performance Achieve branch sales targets and profitability goals. Support and implement marketing campaigns, promotions, and upselling initiatives. Monitor daily sales performance, labor costs, food costs, and other key performance indicators (#KPIs). Qualifications Bachelor's degree or #Diploma in #Hospitality Management, Business Administration, or a related field (preferred). Minimum 3–5 years of experience in restaurant management or a similar leadership role. Strong leadership, communication, and problem-solving skills. Knowledge of restaurant operations, food safety regulations, and inventory management. Ability to work flexible hours, including weekends and holidays.#Restaurant Manager hashtag#Hospitality Jobs hashtag#Now Hiring hashtag#Food And Beverage hashtag#Team Leadership hashtag#Food Safety hashtag#Hospitality Industry hashtag#Saudi Arabia Jobs

<p>A well-established supermarket is seeking an experienced and motivated Sales Supervisor to coordinate daily sales activities, supervise the sales team, maintain excellent customer service, and support the achievement of sales targets.</p> <p>Key Responsibilities:</p> <p>Supervise and coordinate the daily activities of the sales team.<br /> Assign duties and monitor staff performance.<br /> Ensure products are properly displayed, priced, and well-stocked.<br /> Monitor daily sales and support the achievement of sales targets.<br /> Assist customers and handle sales-related inquiries professionally.<br /> Maintain high standards of customer service.<br /> Monitor stock levels and coordinate with the store or inventory team.<br /> Check product availability and report shortages when required.<br /> Monitor promotional displays, offers, and product arrangements.<br /> Train and guide sales staff on customer service and sales procedures.<br /> Prepare daily sales and staff performance reports.<br /> Monitor competitor pricing and product displays when required.<br /> Handle customer complaints and assist in resolving issues.<br /> Coordinate with cashiers, storekeepers, and management for smooth operations.<br /> Ensure the sales area remains clean, organized, and attractive.<br /> Follow company policies, safety procedures, and operational standards.</p> <p>Requirements:</p> <p>High School Diploma or equivalent qualification preferred.<br /> Previous experience in supermarket, retail, or FMCG sales is preferred.<br /> Supervisory or team-lead experience is an advantage.<br /> Good knowledge of retail sales and customer service.<br /> Strong communication and leadership skills.<br /> Ability to motivate and manage a sales team.<br /> Good organizational and problem-solving abilities.<br /> Target-oriented and responsible approach.<br /> Basic computer and Microsoft Excel skills.<br /> Ability to work in a fast-paced supermarket environment.<br /> Flexible to work shifts, weekends, and holidays when required.<br /> UAE retail or supermarket experience is an advantage.<br /> Candidates meeting the above requirements may submit their updated CV to career@mfmhservices.biz</p>

???? We’re Hiring: Retail Operations Supervisor / Store Manager???? Location: United Arab Emirates (Remote)???? Employment Type: Part-Time???? Experience Level: Mid-Level to Senior???? Work Arrangement: Fully Remote About UsWe are a customer-focused retail organization committed to delivering excellent shopping experiences through efficient operations, knowledgeable teams, and strong commercial performance. We combine customer service, operational discipline, inventory management, and sales excellence to create sustainable retail growth. Our culture values leadership, accountability, teamwork, customer satisfaction, and continuous improvement. We are looking for an experienced retail professional who can lead store operations while maintaining high standards across service, sales, and daily performance. The Role We are seeking an experienced Retail Operations Supervisor / Store Manager to oversee daily retail operations, lead store teams, support sales performance, and ensure an exceptional customer experience. The ideal candidate is commercially aware, organized, and customer-focused, with strong experience in retail operations, staff leadership, inventory control, merchandising, and performance management. Key Responsibilities Oversee daily store operations and ensure efficient, professional, and customer-focused service. Lead, supervise, and motivate sales associates, cashiers, stock teams, and other store personnel. Conduct team briefings and communicate sales targets, promotions, operational priorities, and service expectations. Monitor sales performance, conversion, average transaction value, customer traffic, and other relevant KPIs. Support the achievement of revenue, profitability, customer-service, and operational targets. Ensure shelves, displays, promotional areas, and customer-facing spaces are clean, organized, and properly presented. Monitor inventory levels, stock movements, replenishment, transfers, receiving, and stock accuracy. Coordinate stock counts and investigate discrepancies, damages, losses, and inventory variances. Handle customer inquiries, complaints, returns, exchanges, and service-recovery situations professionally. Ensure POS, cash-handling, payment, refund, and daily closing procedures are followed accurately. Support recruitment, onboarding, training, coaching, scheduling, and performance evaluation of store employees. Coordinate with merchandising, procurement, logistics, marketing, finance, and head-office teams. Implement promotional campaigns, seasonal activities, product launches, and retail initiatives effectively. Monitor compliance with company policies, health and safety requirements, security procedures, and operational standards. Prepare sales, inventory, staffing, incident, and operational performance reports for management. Identify operational challenges and recommend improvements to increase efficiency, customer satisfaction, and profitability. Requirements Bachelor’s degree or equivalent qualification in Business Administration, Retail Management, Marketing, or a related field is preferred.3+ years of professional experience in retail operations, store management, sales supervision, or a similar role is preferred. Proven experience leading and managing retail teams. Strong understanding of retail sales, customer service, inventory control, merchandising, and store operations. Excellent leadership, communication, coaching, and problem-solving skills. Strong commercial awareness and ability to analyze sales and operational KPIs. Excellent organizational skills with strong attention to detail. Experience with POS systems, inventory-management platforms, CRM tools, ERP systems, or retail software. Strong customer-service mindset with the ability to handle complaints and challenging situations professionally. Knowledge of cash management, loss prevention, stock control, and retail compliance procedures. Ability to work effectively in a fast-paced, target-driven environment. Additional language skills are advantageous in an international retail environment. Retail management, sales, customer-service, or related certifications are advantageous but not required. What We Offer Flexible part-time working hours with a remote-friendly administrative and coordination arrangement. Competitive compensation aligned with experience and responsibilities. Opportunity to support professional retail operations and commercial growth. Exposure to sales leadership, inventory management, merchandising, customer experience, team development, and retail strategy. Professional development opportunities and continuous retail leadership training. A performance-focused environment where leadership, customer satisfaction, commercial results, teamwork, and operational excellence are highly valued.

Job Location:<br><br>Anantara The Palm Dubai Resort<br><br>Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.<br><br>Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.<br><br>Key Duties And Responsibilities<br><br>Employees at Anantara the Palm always find new ways to look after the business, their guests and associates. Within this, the key responsibilities for this position are:<br><br>Clearly understand the concept of guest services centre being the one point of contact for guests. Ensure adherence to proper and prompt handling of calls, prompt handling of all guest requests through FCS e-connect, message handling, compliance with request as per LAOP and usage of standard phraseology Is updated of VIP/RSVP etc. and repeat guest list. Perform duties of guest services when necessary. Maintain order in guest service centre area and provides communications facilities in case of emergency, during emergencies handles all communications until ordered to leave the premises by a superior except in case of imminent personnel danger. Is aware of all the characteristics of the resort, the names, positions and responsibilities of each division head and department head, the extension numbers and the use, location of equipment. Ensure that traffic sheet for telephone / fax are correct before sending to the accounting dept. Ensure immediate transmission of invoices to the cashiers / front desk. Has complete knowledge of the resort and services, including villa types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other properties. (especially the competition) Ensures that all guest requests are channelled correctly and followed upon effectively. Conduct courtesy calls to in-house guests to ensure follow up on requests. Is able to route all incoming calls quickly and efficiently without keeping the caller waiting. Assist in all the other areas of Front office as and when necessary, especially all Guest Service Centre Agents are responsible to assist CID data related task during the absence of CID Agent. Handling all CID related messages, information as a link between the resort and CID police department, monitoring and correcting discrepancy between two parties. Follow procedure of shift handover between colleagues with regards to day-to-day operation. Ensure that all checked in rooms/check out rooms are also checked in/out CID police report system. Update promptly and correctly all guest data in CID online system Is proactive and innovative, suggesting alternatives that meet guest needs in enjoying their Anantara experience. Maintain knowledge and abiding by all Company Policies in relation to Front Office e.g. Refunds and Cancellations and ensuring they are correctly communicated to guests if required. Participate in training programs for the Front Office Department as scheduled. Possesses a positive upbeat personality with a desire to deliver outstanding customer service to our guests. Is detail oriented. Ensure that all correspondence are processed within the set times and handled correctly according to the procedures. Report and maintain accurate records with documents on incidents occurring at the resort and keeps superior briefed at all times.<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

Job Purpose <br>The Coffee Shop Operations Manager will be responsible for reviving, developing, and managing Kahawa's coffee shop operations across multiple locations in Lubumbashi, Likasi and Kolwezi in the Democratic Republic of Congo <br>The position will have overall responsibility for daily operations, manpower, customer service, sales performance, purchasing, inventory, cost control, and the consistent implementation of Kahawa's service and product standards. <br>The role requires a hands-on manager with strong operational and commercial capabilities who can improve existing operations, strengthen the Kahawa brand, increase sales, control costs, and build a reliable and customer-focused team. <br>Key Responsibilities <br>Coffee Shop Operations <br>• Manage the day-to-day operations of Kahawa coffee shops across all locations. <br>• Ensure consistent product quality, service standards, cleanliness, presentation, and customer experience. <br>• Establish and maintain operating procedures and service standards. <br>• Conduct regular branch visits and ensure operational issues are addressed promptly. <br>• Ensure equipment, coffee machines, kitchen equipment, and facilities are properly maintained. <br>Sales & Business Development <br>• Develop initiatives to increase customer traffic, average spending, and overall sales. <br>• Monitor branch sales performance and identify opportunities for improvement. <br>• Support promotions, new products, seasonal offers, and customer-engagement initiatives. <br>• Develop opportunities for corporate customers, catering, delivery, and other additional revenue channels. <br>• Monitor competitors and market trends within Lubumbashi. <br>Manpower Management <br>• Manage baristas, cashiers, service staff, kitchen employees, supervisors, and other coffee-shop personnel. <br>• Prepare manpower schedules according to operational requirements. <br>• Train and coach employees on customer service, product knowledge, selling techniques, hygiene, and operational standards. <br>• Monitor employee performance, attendance, productivity, and discipline. <br>• Build a strong service-oriented culture across Kahawa locations. <br>Procurement & Inventory <br>• Coordinate purchasing of coffee, food ingredients, packaging, beverages, consumables, and operating supplies. <br>• Maintain appropriate inventory levels while minimizing shortages, waste, and overstocking. <br>• Monitor suppliers, purchasing prices, product quality, and delivery performance. <br>• Control stock movements, wastage, expiry, and consumption. <br>Cost & Financial Control <br>• Monitor sales, food and beverage costs, labor costs, wastage, and operational expenses. <br>• Work toward improving profitability at both branch and overall business level. <br>• Monitor cash-control procedures and ensure proper reconciliation of daily sales. <br>• Prepare and review operational and sales reports. <br>Customer Experience <br>• Ensure customers receive professional, welcoming, and consistent service. <br>• Handle customer complaints and ensure appropriate corrective actions. <br>• Develop initiatives to increase customer loyalty and repeat business. <br>• Maintain the image and positioning of Kahawa as a quality coffee-shop brand in Lubumbashi. <br>Education & Experience <br>• Bachelor's degree or relevant professional qualification in Hospitality Management, Business Administration, Food & Beverage Management, or related field preferred. <br>• Preferably 5+ years of experience in coffee shops, restaurants, cafés, bakery cafés, or food & beverage operations. <br>• Previous experience managing multiple locations or branches is strongly preferred. <br>• Experience in purchasing, inventory management, manpower planning, and sales development is highly desirable. <br>• Previous experience in Africa or multicultural environments would be an advantage. <br>Knowledge & Skills <br>• Strong coffee-shop / restaurant operations knowledge. <br>• Strong people-management and leadership capability. <br>• Good understanding of food and beverage cost control. <br>• Strong purchasing and inventory-management skills. <br>• Commercial mindset with focus on sales growth and profitability. <br>• Strong customer-service orientation. <br>• Ability to analyze operational and sales performance. <br>• Hands-on problem-solving capability. <br>• Ability to work independently and manage several locations simultaneously. <br>• Good communication and interpersonal skills. <br>• French and/or English proficiency appropriate for the Lubumbashi operating environment