وظائف تلى سيلز - الرياض السعودية

<p>To lead the development and execution of the sales capability framework and comprehensive training programs across the Commercial division, ensuring the Acquisition, Account Management, Telesales, and Incubation teams possess the specialized skills, product knowledge, and strategic competencies required to drive revenue growth and operational excellence.</p><p><strong>Desired Candidate Profile</strong></p><p>3 5years of experience in Sales Enablement, Sales Capability, or Sales Management, ideally within a fast-paced E-commerce or Marketplace environment. Proven experience in designing and scaling training programs for diverse sales teams (Acquisition vs. Account Management). Strong analytical capability with a track record of using data to drive training decisions and measure ROI. Familiarity with modern sales methodologies (e.g., SPIN, Challenger, or Consultative Selling). Bachelor s degree in business administration, Marketing, Human Resources, or a related field. Professional certifications in Training (e.g., CPTD, CIPD) or Sales Coaching are highly preferred.</p>

<h3 >About Rize and the Sales Specialist Role</h3> <p >Rize is a rent-now-pay-later platform dedicated to enhancing rental accessibility and affordability in Saudi Arabia. The company enables tenants to manage finances easily and landlords to secure income efficiently. Rize is seeking a <strong >Sales Specialist</strong> to join its team in <strong >Riyadh</strong>. This <strong >full-time</strong> role is crucial for leading the growth of strategic partnerships with real estate brokers, brokerage offices, and property developers to drive the adoption of Rent Now, Pay Later (RNPL) solutions. A competitive salary is offered for this position.</p> <h3 >Core Responsibilities</h3> <p >The Sales Specialist will be responsible for acquiring, managing, and expanding partner accounts, increasing transaction volumes, optimizing conversion rates, and achieving commercial growth targets. Key duties include:</p> <ul > <li >Building and managing partnerships with real estate brokers and developers.</li> <li >Promoting RNPL solutions to accelerate leasing and increase partner revenue.</li> <li >Driving B2B2C sales, negotiating agreements, and onboarding new partners.</li> <li >Growing existing accounts through increased usage, expansion, and upselling.</li> <li >Training and enabling partners to maximize adoption and performance.</li> <li >Monitoring and improving application, approval, and contract conversion rates.</li> <li >Managing sales pipeline and partner relationships using CRM systems.</li> <li >Conducting regular partner meetings and achieving monthly sales and partnership targets.</li> <li >Tracking performance and providing regular reports against Key Performance Indicators (KPIs).</li> </ul> <h3 >Candidate Profile and Experience</h3> <p >Candidates for this role should possess a strong background in sales and partnership management within the real estate sector. Required qualifications include:</p> <ul > <li >1–3 years of experience in B2B sales, telesales, partnership management, or account management within the real estate market.</li> <li >Experience in Real Estate, PropTech, FinTech, leasing, or related industries is highly preferred.</li> <li >Proven ability to achieve sales targets and drive partner growth.</li> <li >Strong understanding of the Saudi real estate ecosystem, including brokers, developers, and leasing processes.</li> <li >Bachelor’s degree in Business, Marketing, Real Estate, or a related field.</li> </ul> <h3 >Key Skills and Competencies</h3> <p >The ideal candidate will demonstrate proficiency in sales techniques, relationship management, and data analysis. Essential skills include:</p> <ul > <li >Excellent telesales, negotiation, objection-handling, and relationship-building skills.</li> <li >Experience presenting solution-based products and managing the full sales cycle remotely.</li> <li >Proficiency in CRM systems such as HubSpot or Salesforce.</li> <li >Ability to onboard, train, and activate partners to maximize engagement and conversions.</li> <li >Data-driven mindset with experience tracking and improving conversion metrics.</li> <li >Native or fluent Arabic and strong professional English.</li> </ul> <h3 >Work Environment</h3> <p >Rize fosters a collaborative and innovative work environment. The team comprises individuals from diverse nationalities, working together from a dedicated office in Riyadh, Saudi Arabia. The company values creativity and problem-solving, aiming to drive positive change in the market.</p> <h3 >Application Process</h3> <p >Interested candidates are invited to submit their applications for this role.</p>

<p>To lead the development and execution of the sales capability framework and comprehensive training programs across the Commercial division, ensuring the Acquisition, Account Management, Telesales, and Incubation teams possess the specialized skills, product knowledge, and strategic competencies required to drive revenue growth and operational excellence.</p><p><strong>Key Accountability Areas</strong></p><p><strong>Training and Sales Capability Management</strong></p><ul><li>Sales Capability Strategy &amp; Enablement Design and implement a structured sales capability framework that aligns with HungerStation s commercial strategy and long-term business goals.</li><li>Develop specialized learning paths for different sales sub-functions (Acquisition, AM, Telesales, and Incubation) to address their unique market challenges and KPIs.</li><li>Collaborate with Product and Tech teams to translate complex app updates and new feature launches into clear, persuasive sales playbooks and training content.</li><li>Stay at the forefront of sales enablement trends and tools to continuously modernize the training approach and improve team efficiency.</li></ul><p><strong>Training Delivery &amp; Onboarding</strong></p><ul><li>Lead the end-to-end delivery of high-impact training sessions, workshops, and seminars focusing on negotiation, value-based selling, and relationship management.</li><li>Manage the commercial onboarding program to ensure new hires are integrated effectively and reach their performance targets in the shortest possible time.</li><li>Produce high-quality training collateral, including manuals, digital learning assets, and assessment tools.</li><li>Conduct "Train the Trainer" sessions to empower regional leads and managers to provide ongoing localized support.</li></ul><p><strong>Performance Analytics &amp; Insights</strong></p><ul><li>Perform systematic Training Needs Analysis (TNA) by analyzing sales performance data, conducting field visits, and evaluating skill gaps across different teams.</li><li>Measure the effectiveness of capability initiatives through defined metrics (e.g., ramp-up time, conversion rates, and retention) and provide regular reports to senior leadership.</li><li>Utilize data from CRM and BI tools to identify specific performance bottlenecks and design targeted interventions to address them.</li></ul><p><strong>Strategic Projects &amp; Innovation</strong></p><ul><li>Support the Sales Excellence leadership in executing high-priority strategic initiatives, such as new vertical launches (e.g., SSU, Pickup) or geographical expansions.</li><li>Contribute to the design and refinement of sales incentive schemes to ensure they are aligned with the desired behaviors and capability levels.</li><li>Drive continuous improvement projects within the Sales Excellence department to streamline workflows and enhance the overall "sales engine."</li></ul><p><strong>People Management</strong></p><ul><li>Set performance objectives, provide necessary support, evaluate direct reports, and provide regular feedback on performance.</li><li>Participate in the identification and recruitment of key talents for the function.</li><li>Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow.</li><li>Provide opportunities for team members to suggest, participate in, and contribute to improvement, innovation, and knowledge-sharing initiatives.</li></ul><p><strong>Desired Candidate Profile</strong></p>Knowledge and Experience <ul><li>3 5years of experience in Sales Enablement, Sales Capability, or Sales Management, ideally within a fast-paced E-commerce or Marketplace environment.</li><li>Proven experience in designing and scaling training programs for diverse sales teams (Acquisition vs. Account Management).</li><li>Strong analytical capability with a track record of using data to drive training decisions and measure ROI.</li><li>Familiarity with modern sales methodologies (e.g., SPIN, Challenger, or Consultative Selling).</li></ul> Education and Certifications <ul><li>Bachelor s degree in business administration, Marketing, Human Resources, or a related field.</li><li>Professional certifications in Training (e.g., CPTD, CIPD) or Sales Coaching are highly preferred.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Hungerstation is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p>To lead the development and execution of the sales capability framework and comprehensive training programs across the Commercial division, ensuring the Acquisition, Account Management, Telesales, and Incubation teams possess the specialized skills, product knowledge, and strategic competencies required to drive revenue growth and operational excellence.</p><br><p><strong>Key Accountability Areas</strong></p><br><p><strong>Training and Sales Capability Management</strong></p><br><p><strong>Sales Capability Strategy &amp; Enablement</strong></p><br><ul><li>Design and implement a structured sales capability framework that aligns with HungerStation’s commercial strategy and long-term business goals.</li><li>Develop specialized learning paths for different sales sub-functions (Acquisition, AM, Telesales,</li><li>&nbsp;and Incubation) to address their unique market challenges and KPIs.</li><li>Collaborate with Product and Tech teams to translate complex app updates and new feature launches into clear, persuasive sales playbooks and training content.</li><li>Stay at the forefront of sales enablement trends and tools to continuously modernize the training approach and improve team efficiency.</li></ul><p><strong>Training Delivery &amp; Onboarding</strong></p><br><ul><li>Lead the end-to-end delivery of high-impact training sessions, workshops, and seminars focusing on negotiation, value-based selling, and relationship management.</li><li>Manage the commercial onboarding program to ensure new hires are integrated effectively and reach their performance targets in the shortest possible time.</li><li>Produce high-quality training collateral, including manuals, digital learning assets, and assessment tools.</li><li>Conduct "Train the Trainer" sessions to empower regional leads and managers to provide ongoing localized support.&nbsp;</li></ul><p><strong>Performance Analytics &amp; Insights</strong></p><br><ul><li>Perform systematic Training Needs Analysis (TNA) by analyzing sales performance data, conducting field visits, and evaluating skill gaps across different teams.</li><li>Measure the effectiveness of capability initiatives through defined metrics (e.g., ramp-up time, conversion rates, and retention) and provide regular reports to senior leadership.</li><li>Utilize data from CRM and BI tools to identify specific performance bottlenecks and design targeted interventions to address them.</li></ul><p><strong>Strategic Projects &amp; Innovation</strong></p><br><ul><li>Support the Sales Excellence leadership in executing high-priority strategic initiatives, such as new vertical launches (e.g., SSU, Pickup) or geographical expansions.</li><li>Contribute to the design and refinement of sales incentive schemes to ensure they are aligned with the desired behaviors and capability levels.</li><li>Drive continuous improvement projects within the Sales Excellence department to streamline workflows and enhance the overall "sales engine."</li></ul><p><strong>People Management</strong></p><br><ul><li>Set performance objectives, provide necessary support, evaluate direct reports, and provide regular feedback on performance.</li><li>Participate in the identification and recruitment of key talents for the function.</li><li>Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow.</li><li>Provide opportunities for team members to suggest, participate in, and contribute to improvement, innovation, and knowledge-sharing initiatives.</li></ul><br>Qualifications<br><p><strong>Knowledge and Experience</strong></p><br><ul><li>3–5years of experience in Sales Enablement, Sales Capability, or Sales Management, ideally within a fast-paced E-commerce or Marketplace environment.</li><li>Proven experience in designing and scaling training programs for diverse sales teams (Acquisition vs. Account Management).</li><li>Strong analytical capability with a track record of using data to drive training decisions and measure ROI.</li><li>Familiarity with modern sales methodologies (e.g., SPIN, Challenger, or Consultative Selling).</li></ul><p><strong>Education and Certifications</strong></p><br><ul><li>Bachelor’s degree in business administration, Marketing, Human Resources, or a related field.</li><li>Professional certifications in Training (e.g., CPTD, CIPD) or Sales Coaching are highly preferred.</li></ul><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Tele Sales</p><p>Ehya is looking for a key player to join its Telesales Team</p><p><br></p><p>Requirements</p><p>Proven track record of achieving sales targets and closing deals.</p><p>Experience in real estate sales.</p><p>Bachelor’s degree or Diploma in Sales, Marketing, or a related field.</p><p>Key Responsibilities</p><p>Conduct outbound calls to market and sell the company's products and services.</p><p>Identify customer needs and recommend suitable solutions.</p><p>Follow up with prospects and convert them into active customers.</p><p>Maintain and update customer databases and accurately document calls and sales activities.</p><p>Achieve monthly and annual sales targets.</p><p>Handle customer inquiries and complaints professionally.</p><p>Collaborate with the Sales and Marketing teams to support promotional campaigns.</p><p>Skills &amp; Qualifications</p><p>Minimum one year of practical experience in real estate sales or marketing, with a strong record of sales achievement and deal closures.</p><p>Excellent telephone sales and persuasion skills.</p><p>Good understanding of marketing principles and customer service practices.</p><p>Proficiency in using Customer Relationship Management (CRM) systems.</p><p>Strong time management skills and ability to organize call schedules effectively.</p><p>Ability to prepare and present sales offers clearly and professionally.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proven track record of achieving sales targets and closing deals.</li><li>Experience in real estate sales.</li><li>Bachelor s degree or Diploma in Sales, Marketing, or a related field.</li><li>Minimum one year of practical experience in real estate sales or marketing, with a strong record of sales achievement and deal closures.</li><li>Excellent telephone sales and persuasion skills.</li><li>Good understanding of marketing principles and customer service practices.</li><li>Proficiency in using Customer Relationship Management (CRM) systems.</li><li>Strong time management skills and ability to organize call schedules effectively.</li><li>Ability to prepare and present sales offers clearly and professionally.</li></ul><p></p></section>

<p>Key Responsibilities and Duties: 1. Handles inbound and outbound calls, emails, live chats, surveys, telesales, telemarketing activities, and other required forms of communication. 2. Answers calls within the specified time frame based on business needs. 3. Updates customer information in the system for both new and existing customers, documenting all call details according to standard operating procedures. 4. Follows up with customers as needed (e.g., call backs). 5. Builds customer interest in services and products, including upselling when appropriate. 6. Responds to customer inquiries and complaints accurately and within a specified time frame, offering advice and solutions for issues. 7. Achieves the requested KPIs (Key Performance Indicators) monthly. 8. Ensures accurate appointment scheduling by confirming dates, times, and other details with customers to minimize errors and miscommunication. 9. Assists customers with general information regarding services, policies, and procedures to guide them effectively. 10. Coordinates with other departments to ensure smooth patient flow and timely bookings. 11. Escalates complex issues or complaints to senior team members as needed, ensuring that problems are addressed promptly and effectively. 12. Prepares reports and updates on appointment scheduling, booking trends, and customer feedback to support ongoing improvements in service delivery. 13. Other duties as assigned within the scope of the job.</p><p><strong>Desired Candidate Profile</strong></p><p>Skills and Abilities: - Strong communication skills. - Excellent customer service skills. - Ability to handle a high volume of calls or inquiries in a timely and efficient manner. Experience: 0 2 Experience in a customer service or call center environment, preferably within healthcare or medical services. Education: High school diploma / bachelor's degree in healthcare administration, business administration, or related field. Language: Excellent command of both oral and written English &amp; Arabic. Licenses / Certifications: N/A</p>

<h3 >About the Role</h3> <p >TawanTech is seeking a <strong >Subject Matter Expert (SME) for Digital Daily Banking &amp; CASA Growth</strong> to join our team in Riyadh, Riyadh Province. This full-time role requires a candidate with a strong business-oriented background, complemented by a solid understanding of IT, rather than a purely IT-focused profile. The SME will drive strategic initiatives to enhance digital banking offerings and grow customer acquisition and savings accounts.</p> <h3 >Digital Banking Strategy and Governance</h3> <p >This role involves leading cross-functional efforts and defining strategic direction for digital banking initiatives. Key responsibilities include:</p> <ul > <li >Coordinating and leading cross-functional working groups across various departments including CX, Digital, IT, Operations, Marketing, Retail, MIS, Compliance, HR, and Finance.</li> <li >Defining individual and team-wide KPIs, managing the governance calendar, and overseeing daily/weekly core team syncs and SteerCo cadence.</li> <li >Managing escalation paths, risk registers, and issue resolution across all workstreams.</li> <li >Building and maintaining an analytical dashboard to track daily logins, transaction frequency, CASA balance per customer, and customer engagement metrics.</li> <li >Analysing financial behaviours, balances, product usage, and transaction patterns for salaried and non-salaried customer segments.</li> <li >Benchmarking daily banking propositions, features, and incentives at peer KSA banks.</li> <li >Designing differentiated propositions for salaried, non-salaried, Gold, and Diamond tiers, including tailored savings/investment features, flexible transaction limits, digital onboarding, and virtual RM services for high-value segments.</li> <li >Conducting and synthesising customer interviews and focus groups to validate proposition attractiveness, relevance, and clarity.</li> <li >Leading cost-benefit analysis of proposed benefits for financial viability and strategic alignment.</li> <li >Mapping digital banking customer journeys across mobile and web platforms.</li> <li >Identifying and documenting UX/UI discrepancies, friction points, and missing daily banking features.</li> <li >Prioritising improvement opportunities based on customer impact, implementation effort, and strategic importance.</li> <li >Developing detailed specifications for prioritised initiatives and conducting handoff sessions to mobile and web delivery teams.</li> </ul> <h3 >Account Opening and Loyalty Program Transformation</h3> <p >The SME will lead initiatives to streamline account opening processes and develop customer loyalty programs:</p> <ul > <li >Mapping the current account opening journey, identifying pain points, drop-offs, manual handoffs, and delays.</li> <li >Benchmarking peer KSA account opening best practices and digital onboarding standards.</li> <li >Redesigning a streamlined, digital-first journey, including the transition from youth mobile apps to full retail banking.</li> <li >Overseeing UX/UI build and IT requirements definition, and governing end-to-end IT execution.</li> <li >Leading the pilot, measuring adoption and turnaround times, and iterating before full rollout.</li> <li >Analysing customer login frequency, transaction types, volumes, and CASA balances to identify rewardable behaviours.</li> <li >Benchmarking loyalty programme structures (points, cashback, tiered benefits) at peer banks.</li> <li >Designing the rewards programme, defining earning/redemption mechanics, benefit tiers, and integration across the BAB ecosystem.</li> <li >Integrating the loyalty system with the Credit Card loyalty platform.</li> <li >Overseeing pilot rollout, monitoring adoption rates, and refining based on feedback.</li> </ul> <h3 >Bancassurance and Training Initiatives</h3> <p >This role also encompasses developing bancassurance offerings and building internal capabilities:</p> <ul > <li >Defining bancassurance objectives and aligning on the partnership/distribution model (exclusive vs. non-exclusive).</li> <li >Conducting market analysis and financial feasibility/ROI modelling.</li> <li >Leading partner identification, commercial negotiation, and agreement finalisation.</li> <li >Managing the SAMA regulatory approval process end-to-end.</li> <li >Overseeing API and system integration for pre-sales, sales, and post-sales journeys.</li> <li >Ensuring channel and staff readiness, including training and regulatory certification for sales staff.</li> <li >Designing and delivering training programmes for branch, telesales, contact centre, and digital teams on new propositions, processes, and compliance requirements.</li> <li >Developing communication guidelines, sales scripts, and internal engagement materials.</li> </ul> <h3 >Required Qualifications and Experience</h3> <p >Candidates should possess the following qualifications and experience:</p> <ul > <li >Strong senior-level experience within banking or financial services.</li> <li >Proven expertise in banking strategy, transformation, or commercial optimization initiatives.</li> <li >A consulting background is strongly preferred, particularly in banking or financial services projects.</li> <li >Experience engaging with senior stakeholders and in client-facing roles.</li> <li >Strong analytical, problem-solving, and communication skills.</li> <li >Ability to articulate complex banking concepts clearly and concisely.</li> </ul> <h3 >Work Location and Type</h3> <p >This is a full-time position based in Riyadh, Saudi Arabia. Candidates must either be currently located in Riyadh or willing to relocate.</p>

<p>To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. As a Data and AI Governance Sales Specialist, you will own your business segment, a dynamic, cross-industry space that is one of the fastest-growing segments for Salesforce in the Kingdom. You will act as the primary point of contact for data management solutions, specifically Data Governance, Data Quality, and Data Security , serving clients across diverse industries. Reporting directly to the EMEA Specialist VP Sales, this is an individual contributor role with the strategic weight of a sector lead, backed by the full power of the Salesforce ecosystem. What You'll Actually Be Doing Strategic Ownership: Develop and execute a comprehensive business plan for your region, acting as the strategic owner of your territory and driving the pipeline from prospecting through to close. C-Suite Relationship Building: Build deep, lasting relationships with CXOs, CIOs, and IT leaders across diverse industries, translating complex data challenges into high-impact business outcomes. Cross-Functional Collaboration: Partner with Solution Architects, Professional Services, and strategic partners to deliver seamless customer outcomes and maximize deal value. Pipeline Excellence: Maintain accurate pipeline forecasting within Salesforce CRM using the MEDDPICC methodology, and articulate the value of Data Integration, Quality, and Governance as the foundation for AI-driven business transformation. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form . Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.</p><p><strong>Desired Candidate Profile</strong></p><p>You're Our Person If You have a proven track record of quota-carrying sales experience within Data Management software, a history of overachievement, and an established network of local contacts. You possess a demonstrated ability to navigate varied organizational structures across multiple industries and build champions within both business and technical functions. You have a proven ability to manage complex sales cycles up to C-level executives, professional fluency in English and Arabic, and are based in KSA. Even Better If You possess deep expertise in Data Management, specifically around data governance, data quality, and integration technologies. You have strong familiarity with the broader commercial landscape across multiple KSA verticals. You hold a degree or equivalent experience; we evaluate backgrounds on core competencies, including extracurricular leadership, military experience, or volunteer work.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Rackspace Technology™ is a leading end-to-end, hybrid cloud and AI solutions company. We can design, build, and operate our customers' cloud environments across all major technology platforms, irrespective of technology stack or deployment model. We partner with our customers at every stage of their cloud journey, enabling them to modernize applications, build new products, and adopt innovative technologies. Named a best place to work by Glassdoor, Newsweek and Forbes, we attract and develop world-class talent to deliver a Fanatical Experience™ – so our customers can achieve better outcomes and stay ahead of what’s next.</p><br><br><br><p><span>We are seeking a</span><b> Senior Project Manager</b><span>to lead, coordinate and monitor Professional Services projects from initiation through delivery for complex client engagements.</span></p><br><br><br><p><span>Our Senior Project Managers build relationships with the customer to identify new opportunities to help them with their business problems and serves as liaison between internal and external technical and non-technical departments in order to ensure that all targets and requirements are met. You will be responsible for delivering results ensuring technical projects are completed on schedule and within budget.</span></p><br><br><br><p><b>This role is based full time, on-site in Saudi Arabia. Arabic language skills are essential. </b></p><br><br><br><p><b>Key Responsibilities</b></p><br><br><ul><li><p>Work with Rackspace and client stakeholders in gathering and documenting requirements that solve a customer’s pain point or objectives through project outcomes and benefits realisation.</p><br><br></li><li><p>Serves as liaison between clients and Rackspace technical and non-technical departments in order to ensure that all targets and requirements are met.&nbsp;</p><br><br></li><li><p>Build and maintain a network of cross-functional technical resources within Rackspace and across any relative partnerships to allow for higher productivity, increased business, and rapid resolution of problems and escalations.</p><br><br></li><li><p>Contribute to the refinement of the Rackspace Professional Services methodology.</p><br><br></li><li><p>Provide FANATICAL support by driving the value of Rackspace to both potential and existing Rackspace customers and internal sales teams alike.</p><br><br></li><li><p>Responsible for the scope, planning, monitoring and execution of technical projects from initiation through delivery, ensuring they remain on schedule and within budget, cost and quality tolerances.</p><br><br></li><li><p>Responsible for the preparation of key project documents (PID, plans, logs, reports) and other key deliverables through the life of the project.</p><br><br></li><li><p>Proactively works to identify and manage project risks and issues. Ensures appropriate response plans are developed executed.</p><br><br></li><li><p>Effectively manages change to the project baseline by assessing project variance and evaluating impacts supported by the use of rigorous change control processes.</p><br><br></li><li><p>Monitors the delivery of project deliverables from third parties inside and external to Rackspace and tracks progress of same through continuous communication with project members.&nbsp;</p><br><br></li><li><p>Prepares and presents reports on project progress and problems to Rackspace and client stakeholders.&nbsp;</p><br><br></li><li><p>Assists in the preparation of proposals, RFP/RFI responses, &amp; Statements of Work (SoW). This includes the analysis and development of scope, duration, deliverables, resources, risk, assumptions and dependencies.</p><br><br></li><li><p>Regularly collaborates with Sales pursuit teams, Programme &amp; Project Managers, Technical Consultants, Solutions Architects, Partners, and extended cross-functional teams during presales and project delivery to ensure timely delivery and awareness of potential problems or risk requiring resolution or mitigation.</p><br><br></li></ul><br><p><b>Required Experience</b></p><br><br><ul><li><p>PMP/Prince2 (Practitioner) certification.</p><br><br></li><li><p>Proven ability to lead, organise and execute projects in a consistent, repeatable and reliable manner.</p><br><br></li><li><p>Technical conversational knowledge in the following areas: Public Cloud, DataCenter strategy &amp; operations, capacity, utilisation, and performance, Backup, Storage, and Disaster Recovery, migration &amp; consolidation</p><br><br></li><li><p>IT Service Management and Service Delivery (ITIL certification preferred)</p><br><br></li><li><p>Excellent time management, communications, decision making, presentation, human relations and organisation skills.</p><br><br></li><li><p>Able to resolve problems in a timely manner.</p><br><br></li><li><p>Ability to communicate technical information and ideas so others will understand.</p><br><br></li><li><p>General knowledge of cloud technologies, IT operations, project management operations.</p><br><br></li><li><p>Ability to adapt to a rapidly changing environment, handling shifting priorities and ambiguity.</p><br><br></li><li><p>Enterprise level use of MS Office suite including Project and Visio and knowledge of other project management tools.</p><br><br></li><li><p>Project management experience or scoping, planning, leading and monitoring technical projects from initiation through delivery preferably in managed services or Cloud.</p><br><br></li><li><p>Experience working on infrastructure technology projects</p><br><br></li></ul><br><p>#LI-LP2</p><br><br>&amp;#xa;&amp;#xa;<p><span><b>About Rackspace Technology</b></span></p><br><br><p><span>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.</span></p><br><br><br><p><span><b>More on Rackspace Technology</b></span></p><br><br><p><span>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>