وظائف باحث أعمال في السعودية

Our client is a globally recognised Digital Engineering Services organisation, helping leading enterprises accelerate innovation, improve operational performance, and deliver complex transformation programmes. The business provides services across Digital Engineering, Engineering R&D (ER&D), Industry 4.0, Smart Manufacturing, IoT, AI, Software Engineering, Product Engineering, and Technology Consulting.<br>Partnering with some of the world's largest organisations, the company delivers technology-led solutions that help customers design, develop, optimise, and transform products, operations, and manufacturing environments.<br>Position Summary<br>We are seeking an experienced Business Development Manager/Director to drive growth across the Kingdom of Saudi Arabia. The successful candidate will be responsible for identifying, developing, and securing new business opportunities, positioning the organisation as a trusted Digital Engineering Services partner to major enterprises across the region.<br>Experience required<br>Proven track record of selling Digital Engineering Services, Engineering R&D Services (ER&D), Industry 4.0, Smart Manufacturing, Product Engineering, Technology Consulting, Digital Transformation, or related technology-led services. Experience developing and closing complex enterprise sales opportunities in the Oil & Gas/Process Engineering space. Strong understanding of how digital technologies can improve engineering, manufacturing, operational, and business outcomes.

Clean Tech Business & Value Chains Experts<br>About NTU International A/SNTU International A/S is a leading international consulting company providing project management and technical advisory services worldwide. NTU works extensively with European Union institutions, international financial institutions, development agencies, and public sector clients across energy, climate, infrastructure, innovation, economic development, and sustainable investment.<br>NTU International is preparing a proposal for the EU-MENA Clean Tech Cooperation project and is expanding its network of qualified Non-Key Experts who may be mobilised on a short-term, on-demand basis during project implementation.<br>The project aims to strengthen cooperation between the EU and MENA region and accelerate the development, deployment and investment potential of clean technologies and sustainable value chains.<br>We are seeking qualified Clean Tech Business & Value Chains Experts to join our expert pool and support private sector development, business cooperation, market development and sustainable clean technology value chains.<br>Key Responsibilities Selected experts may support activities such as:Analysing clean technology markets, business ecosystems and value chains. Mapping companies, investors, technology providers and other relevant market actors. Identifying business, trade and investment opportunities across EU-MENA clean technology value chains. Supporting private sector engagement and business-to-business cooperation. Assessing supply chains, local content opportunities and industrial development potential. Supporting SMEs, start-ups and clean technology innovators in accessing markets, partnerships and investment opportunities. Facilitating cooperation between companies, public authorities, investors, research institutions and innovation ecosystems. Conducting market studies, value chain analyses and business opportunity assessments. Supporting business matchmaking, investment promotion and stakeholder engagement activities.<br>Requirements Candidates should demonstrate:Relevant university degree in business, economics, engineering, innovation, international trade, energy or a related discipline. Proven professional experience in clean technology, private sector development, value chain development, business development or investment promotion. Experience with renewable energy, energy efficiency, green hydrogen, storage, sustainable industry and/or other clean technology sectors is highly desirable. Experience working with private companies, SMEs, start-ups, investors or business associations. Knowledge of EU-MENA trade, investment and business cooperation is considered a strong asset. Experience with EU-funded programmes, international organisations or development finance institutions is advantageous. Strong market analysis, business development, networking and stakeholder engagement skills.<br>Language Requirements Excellent command of English. Knowledge of French and/or Arabic will be considered a strong asset.<br>Please note that inclusion in the expert pool does not guarantee immediate assignment. Experts may be contacted on short notice based on project requirements, availability and matching qualifications. Selected experts will be subject to approval by the Contracting Authority prior to mobilisation. Only shortlisted candidates will be contacted.

Job Description تأهيل المتدرب لاكتساب الخبرة العملية في مجال تطوير الأعمال والمبيعات من خلال المشاركة في استقطاب العملاء، وإعداد العروض التجارية، وإدارة علاقات العملاء، ودعم أنشطة المبيعات والشراكات، بما يسهم في تطوير مهاراته المهنية وفهمه لبيئة الأعمال. Key Responsibilities • المساهمة في استقطاب العملاء المحتملين وتوسيع قاعدة العملاء • المشاركة في التواصل مع العملاء عبر الهاتف والبريد الإلكتروني والقنوات المختلفة تنسيق وجدولة الاجتماعات والزيارات مع العملاء • المشاركة في تقديم الاجتماعات والعروض التعريفية بخدمات الشركة • المساعدة في إعداد وإرسال عروض الأسعار والعروض الفنية والتجارية • متابعة العملاء والفرص البيعية حتى إتمام إجراءات التعاقد • المساهمة في تحديث بيانات العملاء باستخدام نظام إدارة علاقات العملاء (CRM) المشاركة في إعداد دراسات السوق وتحليل المنافسين والبحث عن فرص أعمال جديدة • المساعدة في إعداد العروض والمناقصات بالتنسيق مع الإدارات المعنية • المشاركة في بناء الشراكات والتواصل مع الجهات ذات العلاقة • المساهمة في تنظيم وحضور المعارض والمؤتمرات والفعاليات الخاصة بالشركة• إعداد التقارير الدورية الخاصة بالمبيعات والفرص التجارية • التعاون مع مختلف الإدارات لدعم تنفيذ الأعمال وتحقيق أهداف الشركةRequired Qualifications بكالوريوس إدارة أعمال إجادة استخدام برامج Microsoft Office Key Skills مهارات التواصل الهاتفي الاحترافي مع العملاءالتسويق الهاتفي واستقطاب العملاء المحتملينتقديم الاجتماعات والعروض التعريفية باحترافية إعداد وإرسال عروض الأسعار والعروض التجاريةمتابعة الصفقات والفرص البيعية حتى إتمام التعاقد إدارة علاقات العملاء باستخدام نظام (CRM) مهارات الإقناع والتفاوض وبناء الثقة مع العملاء مهارات المتابعة وإدارة دورة المبيعات. تنسيق الاجتماعات والزيارات مع العملاء. الذكاء العاطفي وفهم احتياجات العملاء وبناء علاقات مهنية ناجحة دراسة السوق وتحليل المنافسين واكتشاف الفرص التجارية إعداد التقارير وتحليل مؤشرات الأداء المشاركة في إعداد المناقصات والعروض التجارية تمثيل الشركة في المعارض والمؤتمرات وبناء شبكة علاقات مهنية

Senior Manager Accounts & Business Development Role: Senior Manager Accounts & Business Development Location: Riyadh, Saudi Arabia (on-site; must be based in Riyadh) Hours: Full Time<br>About Napster:Founded on the principle of democratizing access — first to music in 1999, now to creative expertise in 2026 — Napster has consistently been at the forefront of transformational technology shifts that expand markets and empower users. The company's latest platform turns passive consumers into active creators, providing the interface layer between foundation AI models and human creativity. For more information, visit napster.com.<br>Napster has spent over two decades leading transformational shifts in how people access powerful technology. Our platform serves as the enterprise interface layer between foundation AI models and organizational workflows, enabling companies and governments to convert AI capability into measurable operational impact. As Napster expands into new markets, Saudi Arabia represents a strategic priority: bringing enterprise-grade AI infrastructure and a scalable partnership model to one of the world's fastest-growing digital economies. <br>The Role:Napster Corp is looking to bring on a Senior Manager Accounts & Business Development The position will be based on-site in Riyadh, Saudi Arabia. Reporting to the General Manager for Saudi Arabia, the Director of Accounts & Business Development will be a hands-on “doer visionary” — not a people manager — and will have the opportunity to work in a challenging, fast-moving startup environment as Napster establishes its presence in the Kingdom. The Director of Accounts & Business Development will play a critical role in building Napster's commercial footprint in Saudi Arabia, owning both indirect sales (partner accounts) and direct sales (business development) as the market entry gets off the ground — with the expectation that this role may split into two dedicated functions as the team scales.<br>What you'll do Day to day responsibilities:Own indirect sales — manage and grow relationships with Napster's channel partners across Saudi Arabia. Lead direct business development — identify, pursue, and close new client relationships. Meet clients and partners in person across Riyadh and the broader Saudi market. Operate as a hands-on doer across the full sales cycle — prospecting, pitching, negotiating, and closing — in a lean, all-hands startup environment. Build and maintain relationships with C-level stakeholders at target enterprise and government accounts as well as partner organizations. Represent and champion Napster's mission and vision for the Saudi market in every client and partner interaction. XFN Collaborators:General Manager, Saudi Arabia Global partnerships and business development teams Legal and operations teams supporting Napster's market entry in Saudi Arabia Deliverables:A qualified, growing pipeline of partner accounts and direct business development opportunities Signed partnerships and new client accounts across the Saudi market Regular market feedback and insights that inform Napster's go-to-market strategy in the region Impact:Directly responsible for establishing and scaling Napster's commercial presence in Saudi Arabia during a critical market-entry phase, laying the groundwork for this role to eventually split into dedicated Accounts and Business Development functions as the team grows.<br>What you'll bring BA/MA degree and/or 5-7 yrs of relevant experience in B2B sales, business development, or account and channel management An established network and existing portfolio of C-level relationships within Saudi Arabia's business community Experience working across both indirect (partner/channel) and direct sales motions Background in emerging technology or innovation; AI, tech, or Saa S industry experience strongly preferred Fluent English communication skills, with the ability to collaborate cross-functionally with an international team A hands-on, self-starter mindset — comfortable operating as a doer rather than a manager, wearing multiple hats in a fast-paced startup environment Must be currently based in Riyadh, Saudi Arabia<br>We'll be extra pumped if you have A genuine belief in Napster's mission and vision for Saudi Arabia — someone who sees this as more than a transactional role and takes pride in building something rooted in the Kingdom's own vision and community, rather than executing an imported playbook.

Job Purpose:The Senior HR Business Partner (Senior HRBP) serves as a strategic advisor to business leaders, aligning people strategies with organizational objectives. The role partners closely with Function Heads to drive workforce planning, organizational effectiveness, talent management, employee relations, performance management, and change initiatives while ensuring compliance with company policies and labor regulations.<br><br>Key Responsibilitie<br>s<br>Strategic Business Partnership Partner with senior business leaders to understand business priorities and translate them into effective HR strategies. Provide strategic guidance on organizational design, workforce planning, succession planning, and talent strategies. Act as a trusted advisor to leadership on all people-related matters. Support business transformation and organizational change initiative<br>s.<br>Talent Management Partner with Talent Acquisition to identify hiring needs and ensure timely recruitment. Support leadership in identifying high-potential employees and succession pipelines. Drive talent review and calibration sessions. Identify capability gaps and recommend development initiativ<br>es.<br>Performance Management Lead the annual performance management cycle. Coach managers on performance conversations and development planning. Support performance improvement plans where required. Monitor performance trends and recommend improvement acti<br>ons.<br>Employee Relations Manage complex employee relations matters and conduct workplace investigations when necessary. Coach managers on disciplinary actions, conflict resolution, and employee engagement. Ensure consistent application of HR policies and proced<br>ures.<br>Organizational Development Support organization design and restructuring initiatives. Analyze workforce data and provide recommendations to improve productivity and efficiency. Drive employee engagement initiatives and action <br>plans.<br>Compensation & Workforce Planning Partner with Compensation & Benefits on salary reviews, promotions, and organizational changes. Participate in manpower planning and budgeting exercises. Provide recommendations on grading and organizational str<br>ucture.<br>HR Governance & Compliance Ensure compliance with Saudi Labor Law and company policies. Monitor HR risks and recommend mitigation actions. Support internal and external audits. Ensure adherence to HR governance and approval pr<br>ocesses.<br>HR Analytics Analyze HR metrics including:Headcount Turnover Attrition Saudization Time-to-fill Employee engagement Performance outcomes Present insights and recommendations to senior le<br>adership.<br>Change Management Lead people-related change initiatives. Support communication and stakeholder management during organizational changes. Promote a culture aligned with compa<br>ny values.<br>Qualifications: Bachelor's degree in Human Resources, Business Administration, or a related field. Master's degree is an advantage. HR certifications (CIPD, SHRM-CP/SCP, PHR/SPHR) are<br> preferred.<br>Experience:7–10 years of progressive HR experience. Minimum 3 years in an HR Business Partner role. Experience partnering with senior leadership. Experience in retail, FMCG, or large matrix organizations i<br>s preferred.<br>Technical Competencies HR Business Partnering Workforce Planning Organizational Design Talent Management Performance Management Employee Relations Change Management Compensation &amp; Benefits Succession Planning HR Analytics Saudi Labor Law HR Policies &amp; Governance Budget & Manpower Planning Behavioral Competencies Strategic Thinking Business Acumen Influencing &; Negotiation Stakeholder Management Coaching &amp; Consulting Leadership Decision Making Problem Solving Communication & Presentation Collaboration Data-Driven Mindset Chan<br>ge Leadership

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Business Support & CRM Coordinator based in Saudi Arabia.<br><br>This remote opportunity is designed for an organized and proactive professional who can support business operations, customer communication, and CRM management.<br><br>The role focuses on improving operational efficiency by maintaining accurate data, coordinating workflows, and supporting customer-facing activities.<br><br>You will work closely with a growing business to streamline administrative processes, strengthen client relationships, and support business development initiatives.<br><br>The position offers exposure to CRM platforms, customer experience operations, and a variety of administrative responsibilities.<br><br>You will play a key role in ensuring smooth day-to-day operations while contributing to long-term business growth.<br><br>This is an opportunity for someone detail-oriented, reliable, and eager to grow into a broader operations or leadership support role.<br><br>Accountabilities<br><br>The Business Support & CRM Coordinator will provide essential administrative, CRM, and customer support services to help improve operational performance and maintain high-quality client interactions. Key responsibilities include:<br><br>Manage and update customer records within CRM platforms, ensuring accurate and organized data management. Maintain sales pipelines by tracking opportunities, updating statuses, and monitoring workflow progress. Perform regular data entry, quality checks, and CRM maintenance to support business visibility and efficiency. Respond to customer inquiries through email and text communication while maintaining a professional and service-focused approach. Send appointment reminders, follow-ups, and customer updates throughout the client journey. Coordinate internally to ensure timely communication and smooth customer support processes. Deliver a high-quality customer experience aligned with business standards and service expectations. Research and build prospect lists for referral partners, business contacts, and growth opportunities. Support outreach initiatives, meeting coordination, and relationship-building activities with external partners. Maintain operational reports, digital records, and internal documentation. Assist leadership with administrative projects, workflow organization, and process improvements. Support future operational growth by taking on expanded responsibilities, including office management and team support activities.<br><br>Requirements<br><br>The ideal candidate is a highly organized and customer-focused professional with experience in CRM management, administrative support, and business operations. Required qualifications and skills include:<br><br>Previous experience managing CRM systems and maintaining customer data accuracy. Experience with GoHigh Level is preferred; familiarity with other CRM platforms is a plus. Customer service, hospitality, or client-facing support experience required. Administrative support and business operations experience required. Experience with data entry, reporting, and maintaining organized digital records. Experience supporting home service businesses or similar industries is preferred. Strong organizational skills with the ability to manage multiple priorities and workflows simultaneously. Excellent written English communication skills with native or near-native proficiency required for future client-facing responsibilities. Strong attention to detail, reliability, and ability to follow processes effectively. Self-motivated mindset with strong ownership and follow-through. Ability to work independently while collaborating effectively with remote teams. Familiarity with tools such as Google Workspace, Gmail, Microsoft Office, CRM platforms, and Paint Scout is preferred. Interest in developing toward a broader administrative or operations leadership role.<br><br>Benefits<br><br>Competitive compensation rates. Weekly payment schedule. Full-time remote opportunity with approximately 40 contracted hours per week. Flexible access to various remote opportunities across different client engagements. Free training and professional upskilling opportunities. Ongoing guidance, support, and resources throughout the engagement. Opportunity to join a collaborative international community of remote professionals. Exposure to diverse business operations and opportunities for professional growth.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Company Description MEDHEALTH PRO is a specialized healthcare advisory, consulting, research, and capacity-building firm serving the Middle East, North Africa, and Turkey (MENAT). We partner with hospitals, healthcare groups, ministries of health, academic institutions, NGOs, and healthcare investors to deliver measurable transformation through quality improvement, accreditation readiness, operational excellence, leadership development, hospital commissioning, and healthcare research. We are expanding our commercial team and are seeking an entrepreneurial Business Development Partner to identify, cultivate, and secure high-value advisory, consulting, and capacity-building opportunities across the GCC and MENAT regions. This role is ideal for professionals with an established healthcare network who are motivated by performance-based rewards and are passionate about creating strategic partnerships.<br>Role Description The Healthcare Business Development Partner (Saudi Arabia) is a commission-based remote role responsible for expanding MEDHEALTH PRO’s consulting and training footprint across the Saudi healthcare market. The role involves identifying and qualifying new business opportunities, nurturing relationships with hospital, clinic, and health system leaders, and positioning MEDHEALTH PRO’s service lines and training programs to address client needs. Day-to-day tasks include market research, pipeline development, proposal preparation, and coordination of client meetings and presentations with internal experts. The partner will collaborate closely with consulting and training teams to shape tailored solutions, support project scoping and contracting, and monitor client satisfaction and retention. The role also includes contributing to regional growth strategies, representing the firm at industry events (virtual or on-site as needed), and maintaining accurate records of activities and outcomes in CRM and reporting tools.<br>Key Responsibilities Generate new business opportunities with hospitals, healthcare groups, ministries, universities, and NGOs. Build relationships with C-suite healthcare executives and decision-makers. Arrange client meetings and support proposal development. Achieve agreed business development targets. Qualifications Proven business development experience in the healthcare sector. Strong network within the GCC or MENAT healthcare market. Excellent communication and relationship-building skills, with fluency in English; Arabic proficiency and familiarity with the Saudi healthcare landscape are highly beneficial Self-driven with a results-oriented mindset. Proven ability to work independently in a remote setting, collaborate across diverse international teams, and deliver on measurable growth targets. Comfort with digital tools and platforms (CRM systems, virtual meeting tools, productivity suites) and willingness to travel within Saudi Arabia as needed. Compensation This is a commission-based role with an attractive earning potential and the opportunity to grow with a leading regional healthcare advisory and consulting firm. If you have the network and ambition to drive healthcare transformation, we'd love to hear from you.

<p>في Mnzil، نحن نبحث عن اختصاصي تطوير أعمال أول مع درجة البكالوريوس في إدارة الأعمال أو مجال ذو صلة وخبرة 6+ سنوات في المبيعات أو تطوير الأعمال مع سجل حافل في تجاوز الأهداف (الخبرة في العقارات أو prop-tech تعتبر ميزة). في هذه الدور، ستتولى محفظة من الحسابات الاستراتيجية، تقود مفاوضات متعددة الأطراف مع أصحاب المصلحة المعقدة، تدير خط أنابيب قوي، وتتجاوز أهداف المبيعات بشكل مستمر، وتوفر توقعات دقيقة للقادة. إذا كنت تمتلك مهارات تفاوض وإغلاق قوية في الصفقات عالية القيمة وتتقن العربية والإنجليزية بطلاقة، انضم إلينا لتملك أكبر صفقاتنا وتقود مباشرة نمو الإيرادات لمنصتنا للسكن العاملة في سوق العمل والعقارات ونحن نوسع حضورنا في المملكة العربية السعودية.</p><p>المسؤوليات الأساسية</p><ul><li>ستتولى إغلاق صفقات مبيعات عالية القيمة مع الحسابات الاستراتيجية، وتقود مفاوضات متعددة الأطراف من الاتصال الأول وحتى توقيع العقد، وتبني وتدير خط أنابيب قوي من الفرص المؤهلة.</li><li>بالإضافة إلى ذلك، ستتفوق باستمرار في تحقيق أهداف المبيعات الشهرية والربع سنوية، وتدير الحسابات الاستراتيجية، وتقدم توقعات أداء مبيعات دقيقة وتحديثات إلى القيادة.</li></ul><p><strong>ملف المرشح المطلوب</strong></p><p>درجة البكالوريوس في إدارة الأعمال أو مجال ذات صلة، مع خبرة 6+ سنوات في المبيعات أو تطوير الأعمال وسجل حافل في تجاوز الأهداف. مطلوب مهارات تفاوض وإغلاق قوية في الصفقات عالية القيمة، إلى جانب الطلاقة في العربية والاتقان المهني في الإنجليزية (الخبرة في العقارات أو prop-tech أو مجال ذات صلة تعتبر ميزة).</p>

Head of IT Business Applications<br>Banking | GCC<br>A leading financial services organisation in the GCC is seeking an experienced Head of IT Business Applications to lead the strategy, delivery, and ongoing evolution of its enterprise banking applications landscape.<br>This is a senior leadership opportunity for a technology professional with deep banking experience and a strong background in applications, architecture, integration, and technology transformation. The successful candidate will play a key role in aligning business priorities with technology strategy while ensuring the stability, scalability, and performance of critical banking platforms.<br>Key Responsibilities Lead the technology roadmap across enterprise banking applications and integrations. Partner with business stakeholders to translate strategic objectives into practical technology solutions. Drive application modernisation, automation, digitalisation, and process improvement initiatives. Oversee application architecture, integration frameworks, and enterprise technology standards. Manage the delivery of business-critical projects across multiple banking domains. Ensure operational excellence through effective application support, service management, and governance. Lead vendor relationships, commercial discussions, and third-party delivery partners. Develop business cases, budgets, and investment proposals for technology initiatives. Build and develop a multidisciplinary team spanning applications, architecture, integration, and delivery functions. Promote best practices across IT service management, risk, compliance, and operational resilience.<br>Requirements Extensive experience within banking technology environments. Proven leadership experience managing enterprise applications and technology teams. Strong background in application architecture, systems integration, and large-scale technology delivery. Experience working with core banking and associated banking technology platforms. Track record of developing technology roadmaps aligned to business objectives. Experience managing vendors, contracts, and technology procurement processes. Strong understanding of service management frameworks and operational support models. Excellent stakeholder management and communication skills, with the ability to engage at executive level.<br>For a confidential discussion, please apply directly or contact us for further information.

Business Development Manager – Earth Observation & Space Data | Saudi Arabia<br>A space and defence company delivering Earth observation and geospatial data analytics to civil, defence and dual-use markets across Saudi Arabia, the wider GCC and beyond. Already revenue-generating and preparing for Series A, the business is scaling toward roughly 150 employees over the next 12 months.<br>They're looking for a commercially-minded BD/Sales hire who can bring an existing network and contracts, not just open doors. This is a "hit the ground running" role.<br>What they need:A track record generating revenue in Earth observation, satellite data, geospatial analytics or a closely related space/defence sector An established network across defence, government, environmental or commercial buyers, ideally spanning the GCC, Europe or wider international markets Comfortable working across both direct sales and channel/partner routes to market A background that combines technical credibility (understanding satellite imagery, data analytics, use-case development) with genuine deal-closing experience<br>Nice to have:Based in Saudi Arabia A background or qualification in AI/machine learning Experience selling into defence, environmental or maritime verticals<br>What's on offer:Competitive base plus commission, with flexibility on structure for the right profile Genuine ground-floor opportunity ahead of a Series A raise and major headcount growth Open to in-person (Saudi) or remote arrangements for candidates who bring their own contracts and network

IT Business & Project Manager position based in Riyadh, Saudi Arabia <br>Lead end-to-end IT projects, ensuring delivery on time, within scope, and within budget. Gather business requirements and translate them into effective technology solutions. Coordinate with business stakeholders, vendors, and technical teams to ensure successful project execution. Develop project plans, timelines, budgets, and resource allocation strategies. Monitor project risks, issues, and dependencies, implementing mitigation plans where required. Drive digital transformation initiatives and continuous process improvement. Ensure compliance with organizational governance, security, and quality standards.

FRAND, a company specialized in importing, distributing, and developing food brands, is looking for a Key Account & Business Development Supervisor to manage and grow existing key accounts while acquiring new business opportunities across Modern Trade, E-commerce, Quick Commerce, Wholesale, and HORECA channels.<br>Job Purpose<br>Manage and develop key customer accounts, drive sales growth and profitability, ensure effective execution of commercial plans and promotions, and maintain the best possible visibility of FRAND products across retail stores and digital platforms.<br><br>Key Responsibilities<br>* Manage and develop key customer accounts while building strong, long-term business relationships and achieving sales and distribution targets.* Develop account sales plans and negotiate product listings, pricing, commercial terms, and additional shelf space.* Plan, execute, and evaluate promotional activities, measuring their impact on sales and profitability.* Monitor FRAND product presence across e-commerce and quick commerce platforms, ensuring the accuracy of product images, titles, descriptions, pricing, categorization, and availability.* Coordinate with the outsourced merchandising company to ensure high execution standards in stores, including shelf presentation, pricing, promotional displays, FEFO compliance, and field reporting.* Monitor customer orders, sales forecasts, inventory availability, and deliveries, while analyzing Sell-in, Sell-out, returns, and overall account performance, and preparing periodic performance reports.* Identify and develop new business opportunities, manage the sales pipeline through the CRM system from initial contact to onboarding, and continuously monitor market trends and competitor activities to drive business growth.<br>Qualifications* Bachelor’s degree in Business Administration, Marketing, Sales, or a related field.* Minimum 8 years of experience in FMCG sales within the Saudi market.* Proven experience in Key Account Management, Modern Trade, E-commerce, or Quick Commerce.* Experience in promotional planning and merchandising execution.* Strong negotiation, commercial planning, and sales analysis skills.* Proficiency in Microsoft Excel and CRM/ERP systems.* Fluent in both Arabic and English.* A valid Saudi driving license and a personal vehicle are required, with willingness to travel for field visits.* An established network within Modern Trade, Wholesale, E-commerce, or HORECA sectors is considered an advantage.

We are recruiting for a Business Development Manager – Corporate Training Programs for our client to be based in Riyadh, Saudi Arabia, a leading corporate learning and consultancy provider with an established presence across the GCC region, specializing in human capital development and customized learning solutions for mid-sized and large organizations.<br>The successful candidate will have a strong background in corporate training sales, business development, and managing enterprise-level clients, with an established network within the Saudi market<br>Location- Riyadh, Saudi Arabia Salary- 18000- 24000 SAR<br>Role Overview The Business Development Manager – Corporate Training Solutions will be responsible for driving business growth in Saudi Arabia by developing strategic client relationships, identifying new business opportunities, and delivering consultative learning solutions aligned with client requirements. The successful candidate will have a strong background in corporate training sales, business development, and managing enterprise-level clients, with an established network within the Saudi market. Key Responsibilities· Develop and manage a portfolio of strategic corporate accounts across Saudi Arabia.· Identify and generate new business opportunities through networking, market intelligence, and existing relationships.· Build and maintain strong relationships with HR Directors, Learning & Development Heads, Talent Management leaders, and key decision-makers.· Understand client learning needs and recommend customized training and development solutions.· Develop proposals, presentations, and solution-based recommendations aligned with client objectives.· Manage the complete sales cycle from lead generation, client engagement, negotiation, and closure.· Achieve and exceed assigned revenue and business development targets.· Grow existing client relationships through account management, cross-selling, and upselling opportunities.· Promote digital learning and e-learning solutions to new and existing clients. Candidate Profile· 5–10+ years of experience in Business Development, Corporate Training Sales, Learning Solutions, Executive Education, or L&D Consulting. Proven track record of achieving revenue targets in a B2B corporate environment.· Strong understanding of the Saudi corporate market with an established client network.· Experience selling customized learning solutions and managing enterprise accounts.· Strong consultative selling, communication, presentation, and negotiation skills.· Ability to understand client challenges and provide tailored learning solutions. Preferred Background Candidates from the following backgrounds will be considered:· Corporate Training & Learning Solutions Providers· Professional Training & Certification Providers· Leadership Development Firms Advantageous Experience· Experience working with banking and financial services clients.· Exposure to compliance, risk, professional certification, leadership, or digital learning solutions.· Existing relationships with HR and L&D stakeholders in Saudi Arabia.

We are looking for a Senior Business Analyst to own requirements across our POS and payment acceptance product suite — from terminal applications and soft POS to merchant onboarding, transaction processing, settlement, and reconciliation. You will be the connective tissue between scheme and regulatory requirements, engineering delivery, and merchant-facing outcomes, translating complex payment flows into requirements the business can ship against with confidence. What You Will Own• Requirements leadership. Elicit, define, and own business and functional requirements across the POS product suite — terminal applications, soft POS, merchant onboarding, transaction processing, settlement, and reconciliation.• Domain translation. Convert business intent into structured artefacts: BRDs, FSDs, user stories, process flows, API specifications, and acceptance criteria that engineering and QA teams can execute against without ambiguity.• Scheme and regulatory alignment. Analyse and interpret mada, Visa, Mastercard, and SAMA requirements — including mada certification cycles, scheme mandates, and SAMA payment regulations — and embed them into product requirements and release plans.• Payment flows and integrations. Map end-to-end transaction journeys (authorization, clearing, settlement, refunds, reversals, disputes) across terminals, payment switches, acquiring hosts, and third-party integrations, including ISO 8583 / ISO 20022 message-level analysis where required.• Merchant lifecycle. Define requirements for merchant onboarding, KYB, pricing/MDR configuration, terminal fleet management, and merchant portal capabilities.• Stakeholder orchestration. Act as the bridge between product, engineering, QA, operations, compliance, and external parties (acquirers, scheme representatives, terminal vendors, certification bodies).• Delivery support. Drive backlog refinement, sprint ceremonies, UAT planning and execution, defect triage, and go-live readiness for POS releases.• Data-informed decisions. Analyse transaction data, decline patterns, and merchant behaviour to inform product enhancements and operational improvements. What You Bring Must have• 5–8 years as a Business Analyst in payments or fintech, with at least 3 years focused on POS / payment acceptance.• Hands-on knowledge of the Saudi payments landscape: mada scheme rules, mada POS certification, SAMA regulatory framework, and Saudi Payments ecosystem.• Strong understanding of EMV (contact and contactless), NFC, terminal management systems (TMS), and soft POS / Tap-to-Phone propositions.• Working familiarity with ISO 8583 messaging, acquiring host systems, and switch integrations.• Proven ability to produce delivery-grade artefacts: BRDs, user stories, process maps (BPMN or equivalent), API specs, and UAT test scenarios.• Experience in Agile delivery environments (Scrum/SAFe), with tools such as Jira and Confluence.• Fluent English; strong executive communication and stakeholder management skills. Strong advantage• Arabic language proficiency.• Prior experience with a Saudi acquirer, payment company, or fintech (e.g., acquiring, PSP, or terminal-driven businesses).• Exposure to digital wallets, QR payments, BNPL at POS, or open banking–enabled acceptance.• Knowledge of PCI DSS and payment security requirements.• Certification: CBAP, CCBA, PSPO, or equivalent.

<h2 class="h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> <p><b><span>ملخص الوظيفة</span></b></p> <p><span>يُعد مراقب الأعمال المالية (FBC) شريكاً مالياً يلعب دوراً حاسماً في جسر الفجوة بين قسم المالية ووحدات الأعمال داخل المنظمة من خلال توفير إشراف مالي استراتيجي وتحكم، وتحليل البيانات المالية، وضمان تقارير دقيقة، وتقديم رؤى قابلة للتنفيذ لدعم اتخاذ القرار. دعم الميزانية والتنبؤ والتخطيط المالي، مع ضمان الامتثال للوائح والضوابط الداخلية لتعزيز كفاءة وربحية وحدة الأعمال-</span></p> <p><b><span>وصف الوظيفة </span></b></p> <p><span>• التعاون مع فريق العمليات في إعداد الميزانيات الرأسمالية والتشغيلية السنوية والتنبؤات والتقارير والتحليل المالي.<br><br>• العمل عن كثب مع فريق المالية الإقليمي لضمان التنفيذ الصحيح لإقفالات نهاية الشهر ونهاية السنة.<br><br>• التأكد من أن المعاملات المعروضة في الإقفالات صالحة وذات صلة بالفترات المعنية.<br><br>• إجراء تقارير شهرية وفق النماذج القياسية ضمن المواعيد المحددة وتقديم التحديثات الشهرية والربع سنوية ونهاية السنة، بما في ذلك التوقعات.<br><br>• إجراء التحقيقات اللازمة لشرح الفوارق بين الأرقام الموازنة والفعلية.<br><br>• إعداد تقارير نهاية السنة للسنة المالية الكاملة وتقديم توقعات مستقبلية تتوافق مع أهداف وإستراتيجيات الإدارة.<br><br>• رصد والتحكم في المعلومات التي يقدمها المستشار المالي خلال الشهر وفي نهاية الشهر لتوقع النتائج للأشهر المقابلة.<br><br>• إجراء نماذج محاكاة وتنبؤات ودراسات حول النتائج المجمَّعة للشركة لتلبية الاحتياجات المعلوماتية للمديرين المعنيين لاتخاذ قرارات مالية وتشغيلية.<br><br>• التعاون مع المدراء لتطوير وتنفيذ مستندات ونماذج وأدوات جديدة لتسهيل وتحسين عملية الإبلاغ.<br><br>• التأكد من دقة البيانات المالية المقدمة من فريق التشغيل.<br><br>• العمل مع وحدات الأعمال لإدارة وت contrôl التكاليف.<br><br>• تحديد فرص توفير التكاليف وتحسين الكفاءة.<br><br>• قراءة وفهم جميع عقود العملاء وعقود الإيجار، وتتبع المدد والقيم وتسليط الضوء على أي فرصة مالية أو مخاطر.<br><br>• توفير التعليم والدعم المالي لفرق غير مالية. <br><br>• الاستعداد لأي مهمة أو طلب لحسن الإدارة العليا بما في ذلك الأعمال والمالية.</span></p> &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </div><h2 class="h5">المهارات</h2> <div data-jb-field="skills"> <p><b><span>المهارات</span></b></p> <p><span>• مهارات تحليلية لتقييم البيانات المالية والعمليات التشغيلية ومؤشرات الأداء لتحديد الاتجاهات ومجالات التحسين. قدرة قوية على حل المشكلات لمعالجة تحديات الرقابة التجارية بشكل فعال. <br>• الانتباه إلى التفاصيل عند مراجعة التقارير والميزانيات والوثائق الامتثال لضمان الدقة والكشف عن الأخطاء أو التباينات. مهارات اتصال مكتوبة وشفوية ممتازة لإعداد التقارير والعروض والمراسلات، إضافة إلى القدرة على شرح البيانات المعقدة بوضوح لأصحاب المصلحة.<br>• الكفاءة في Microsoft Excel والبرمجيات المالية وأنظمة ERP، ومعرفة بأدوات تصور البيانات مثل Power BI أو Tableau تعتبر ميزة. <br>• المعرفة بالحوكمة المؤسسية وإدارة المخاطر والمتطلبات التنظيمية والضوابط الداخلية أساسية. مهارات تنظيمية قوية لإدارة مهام متعددة والالتزام بالمواعيد النهائية، مع القدرة على العمل بشكل مستقل وتعاوني.<br>• قدرات حل المشكلات واتخاذ القرار لتقييم القضايا التجارية المعقدة وتقديم حلول فعالة. <br>• معرفة مالية أساسية، بما في ذلك مبادئ وضع الميزانية والتحكم في التكاليف وفهم مؤشرات الأداء الرئيسية (KPIs). <br>• مهارات التعاون وبناء العلاقات مع الفرق متعددة الوظائف والجهات المعنية بشكل فعال.</span></p> <p>&nbsp;</p> &nbsp; &nbsp;</div>

About the Role Daleel Store is seeking an experienced Senior Business Development & Partnerships Manager to lead and grow our B2B business. This role will focus on driving corporate sales and building strategic partnerships with banks, large enterprises, and corporate clients across the Kingdom. The ideal candidate brings a proven track record of closing high-value B2B deals in the banking, fintech, or enterprise sector, along with an established network of decision-makers. Key Responsibilities Develop and execute the B2B sales strategy targeting corporates, banks, financial institutions, and enterprise clients Identify, pursue, and close new business opportunities, building a strong and sustainable sales pipeline Establish and manage strategic partnerships with banks and financial institutions (loyalty programs, rewards, employee benefits, digital gifting solutions) Lead the full sales cycle end-to-end: prospecting, pitching, negotiating commercial terms, contracting, and closing Build and maintain long-term relationships with C-level executives and key decision-makers at client organizations Prepare and deliver compelling proposals, presentations, and commercial offers tailored to enterprise clients Negotiate partnership agreements, pricing structures, and SLAs in coordination with legal and finance teams Collaborate with product, marketing, and operations teams to ensure smooth onboarding and delivery for corporate clients Monitor market trends, competitor activity, and client needs to identify new revenue streams and product opportunities Achieve and exceed quarterly and annual revenue targets, and report regularly on pipeline, forecasts, and performance to senior management Requirements7+ years of experience in business development, B2B sales, or partnerships, with at least 3 years in a senior role Proven track record of selling to or partnering with banks, financial institutions, and large enterprises this is essential Strong existing network within the corporate and banking sector in Saudi Arabia / GCCDemonstrated success in closing large, complex deals and managing long sales cycles Excellent negotiation, communication, and presentation skills in both Arabic and English Experience in e-commerce, digital gift cards, fintech, loyalty programs, or payments is a strong plus Self-driven, results-oriented, and comfortable working in a fast paced, growth stage environment

About BSF:<br>Banque Saudi Fransi (BSF) is a leading financial institution built on a bold vision, to merge Saudi leadership with international standards, from day one, we have gone beyond conventional banking empowering ambition, enabling growth, and shaping lasting legacies. Apply and Be part of a dynamic team that empowers progress for individuals, businesses, and society.<br>BSF Values: <br>We are BSF - Always putting the needs of our people, customers, shareholders and society ahead of our own personal agenda. We are a community that we defend and protect, always. True to ourselves, always - We are honest with one another, even at the risk of temporary disharmony. It is never personal. Us before me - We put ideas before ego and leverage the expertise of others. Keep it simple - We strive to make everything we do as simple as possible. We set our people up for success and then get out of their way. We only need to be asked one. We own it. Winning is fun - We seek to be number one in the hearts and minds of our people, customers and shareholders. We have limitless ambition and the drive to win. Think big, act quick - We think long-term in our decisions, but we make them quickly and have a bias towards action.<br>Location: Riyadh<br><br>Job Description & Accountabilities<br>Summary Acquire Business Banking customers through direct sales activities and promote the Bank's products and services. Build strong customer relationships, ensure high quality customer onboarding, achieve targets, and comply with all regulatory and internal control requirements.<br>Key Responsibilities<br>1. Lead Generation & Customer Acquisition Plan and execute daily sales activities, including customer visits, prospecting, and lead generation to achieve assigned sales targets. Identify and acquire new to bank (NTB) customers through field sales activities and referrals. Build and maintain a healthy sales pipeline by identifying business opportunities within the assigned territory. Monitor market trends and share relevant market intelligence with the team leader.<br>2. Product Uptake & Sales Promote and sell the bank's products and services based on customer needs. Drive the uptake of business accounts, POS terminals, payroll solutions, lending products, and other business banking solutions. Cross-sell suitable products to maximize customer value and increase product penetration (as required) Participate in sales campaigns, customer events, and promotional activities to increase product awareness and acquisition.<br>3. Customer Onboarding & Service Excellence Develop and maintain strong relationships with prospective and existing customers to generate repeat business and referrals. Clearly explain product features, benefits, pricing, and eligibility requirements to customers. Guide customers through the account opening and onboarding process while ensuring a seamless customer experience. Collect and verify customer documentation in line with bank and regulatory requirements. Ensure applications are complete and submitted accurately to minimize processing delays. Provide customers with accurate information and timely updates throughout the onboarding process. Receive customer feedback, resolve or escalate issues as appropriate, and ensure timely follow-up.<br>4. Risk, Compliance & Governance Comply with all bank policies, procedures, regulatory requirements, and internal controls. Ensure customer due diligence (KYC) requirements are completed accurately before submitting applications. Maintain confidentiality of customer information, bank documents, and negotiable instruments. Report any operational, compliance, or fraud-related concerns in accordance with bank procedures. Maintain accurate sales records and complete all required reports on time.<br>Qualifications & Experience<br>Minimum 1 to 4 years of field-based, direct sales experience within KSA, specifically in direct sales force Experience in selling merchant acquiring solutions (POS terminals), business bank accounts, payroll, lending, and NTB accounts is preferable Preference for candidates with experience in KSA SME market High School Certificate

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Business Transformation Consultant - AI Strategy, Growth & Innovation based in Saudi Arabia.<br><br>This role offers the opportunity to advise organizations on how to evolve their strategies, operations, and customer experiences through business transformation and emerging technologies.<br><br>You will work directly with executive stakeholders to identify opportunities, design practical solutions, and guide organizations through meaningful change.<br><br>Combining strategic consulting, AI innovation, and operational expertise, you will help businesses translate complex challenges into actionable transformation roadmaps.<br><br>The position requires a forward-thinking consultant who can bridge business objectives with technology-enabled solutions.<br><br>You will contribute to high-impact engagements focused on growth, efficiency, innovation, and organizational effectiveness.<br><br>This is an ideal opportunity for an experienced advisor who enjoys solving complex problems, influencing decision-makers, and creating measurable business impact in a flexible consulting environment.<br><br>Accountabilities<br><br>As a Senior Business Transformation Consultant, you will provide strategic advisory services to organizations seeking to improve performance, adopt innovative technologies, and accelerate transformation initiatives. You will lead assessments, develop recommendations, and support clients in turning strategic opportunities into practical execution plans.<br><br>Lead executive interviews, discovery sessions, workshops, and organizational assessments to understand business challenges and transformation opportunities. Analyze operating models, organizational structures, workflows, systems, customer journeys, and performance indicators to identify improvement opportunities. Identify business risks, operational inefficiencies, technology gaps, and opportunities for innovation and growth. Develop strategic recommendations, business cases, operating models, governance frameworks, and implementation roadmaps. Advise organizations on practical and responsible applications of AI, automation, data, and emerging technologies. Design governance structures, decision frameworks, roles, KPIs, reporting practices, and operational processes. Support organizational change initiatives through stakeholder alignment, documentation, training, and adoption strategies. Advise on growth strategies, market positioning, service development, commercialization opportunities, and customer experience improvements. Create innovation concepts, service frameworks, playbooks, and technology-enabled business solutions. Participate in client discussions as a subject-matter expert and strategic advisor. Assess implementation requirements, delivery risks, dependencies, resources, and expected business value. Support the transition of approved recommendations into execution and delivery initiatives. Contribute to business development activities when relevant while maintaining a primary focus on consulting and client advisory work.<br><br>Requirements<br><br>The ideal candidate is an experienced transformation consultant with a strong background in strategy, innovation, technology-enabled change, and executive advisory. You combine analytical thinking with practical business judgment and the ability to translate emerging technologies into valuable business outcomes.<br><br>Significant professional experience in management consulting, business transformation, strategy, innovation, technology, operations, marketing, or customer experience. Proven ability to advise executives and facilitate discussions with senior stakeholders. Experience assessing organizations, operating models, workflows, processes, and management practices. Strong understanding of AI, automation, digital platforms, data, and technology-driven transformation. Demonstrated experience developing business cases, recommendations, roadmaps, governance models, and performance frameworks. Strong commercial mindset with the ability to evaluate strategic opportunities, feasibility, risks, and business value. Excellent written communication, presentation, workshop facilitation, and stakeholder management skills. Ability to work independently across multiple engagements while managing complex priorities. Bachelor’s degree or equivalent combination of education and professional experience. Experience commercializing technology-enabled services or developing new business concepts is an advantage. Background in customer experience strategy, service design, innovation, creative technology, or interactive systems is preferred. Familiarity with CRM, ERP, marketing automation, analytics, and workflow platforms is beneficial. Experience supporting AI adoption, organizational change, training, or stakeholder enablement is a plus. Previous experience in enterprise consulting, professional services, agency, Saa S, or multi-client environments is highly desirable.<br><br>Benefits<br><br>Flexible remote-friendly working environment with availability for client meetings and workshops when required. Opportunity to work on high-impact transformation projects across strategy, technology, AI, and innovation. Exposure to executive-level stakeholders and complex business challenges. Ability to influence organizational strategy and deliver measurable business improvements. Opportunity to work across diverse industries and transformation initiatives. High level of autonomy and ownership in a consulting environment. Professional growth through exposure to emerging technologies and strategic advisory work. Collaborative environment focused on innovation, practical solutions, and client success.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Company Description: Al Bonyan Capital (A. B. C) is a leading earthworks and infrastructure company headquartered in Riyadh and delivering projects across the Kingdom of Saudi Arabia. The organization provides fully integrated solutions for all types of excavation, grading, backfilling, and complex infrastructure and construction works using advanced heavy equipment and technologies. A. B. C supports a wide range of sectors, including general construction, mega national projects, and contracting, with a strong focus on quality, safety, and on-time delivery. Backed by an experienced engineering and technical team, the company offers reliable, cost-effective services that support mission-critical projects throughout their lifecycle. This sustained performance has earned A. B. C long-term partnerships with clients who depend on its expertise for strategic developments.<br>Role Description: The Senior Marketing & Business Development role is a full-time, on-site position based in Riyadh, Saudi Arabia. The role involves developing and executing marketing strategies to strengthen brand positioning in the earthworks and infrastructure sector, including planning campaigns, managing digital and traditional channels, and preparing marketing materials and proposals. Day-to-day responsibilities include conducting market research, identifying new business opportunities, building and maintaining relationships with clients and partners, and supporting bid and tender processes with tailored commercial proposals. The individual will collaborate closely with the executive, engineering, and operations teams to align marketing and business development activities with project pipelines and company objectives. This role also includes monitoring market trends, competitor activities, and customer feedback to support data-driven decisions and revenue growth.<br><br><br><br><br><br><br><br>Qualifications Bachelor’s degree in Marketing, Business Administration, Civil Engineering, or a related field.5–7 years of proven experience in Saudi Arabia within construction, earthworks, or infrastructure. Strong understanding of Saudi market dynamics, major clients, and project cycles. Excellent communication, negotiation, and presentation skills. Experience preparing company profiles, capability statements, and marketing materials. Ability to manage multiple priorities and work under deadlines. Arabic and English proficiency is preferred.<br>Key Responsibilities Develop and implement marketing strategies to enhance brand visibility in the construction and infrastructure sector. Identify new business opportunities, partnerships, and project leads. Prepare and deliver presentations, proposals, and capability statements to clients and stakeholders. Build and maintain strong relationships with contractors, consultants, government agencies, and developers. Conduct market research on competitors, pricing trends, and upcoming projects. Support tendering teams with client communication, prequalification documents, and business intelligence. Represent the company in industry events, exhibitions, and networking activities. Track and report KPIs related to lead generation, client engagement, and business growth.

Role purpose<br><br>Elicit, analyze, document, validate, and trace business requirements for Service Now GRC/IRM and SPM implementation workstreams. The Business Analyst connects business stakeholders with implementation teams and ensures that each approved product scope is clear, complete, testable, and controlled. Technical solution design, configuration, and development are owned by the assigned Service Now consultant or architect, not this role.<br><br>Key Responsibilities<br><br> Plan and facilitate discovery interviews, workshops, walkthroughs, and requirement-validation sessions Document business objectives, scope, stakeholders, organizational coverage, processes, pain points, controls, data needs, reports, notifications, roles, and acceptance criteria Develop current-state and future-state process models, business requirement documents, user stories, use cases, process narratives, decision logs, and requirements traceability matrices Break down approved capabilities into clear, prioritized, non-duplicative requirements and identify dependencies, assumptions, exclusions, and unresolved decisions Work with Service Now consultants and architects to validate feasibility without prematurely prescribing technical solutions Support functional data and integration requirement definition, including business mappings, ownership, validation rules, reconciliation needs, and business acceptance Prepare UAT scenarios and test cases from approved requirements; support test execution, defect clarification, retesting, and sign-off Maintain scope and change-control discipline and assess requirement changes for downstream impact on design, data, integration, testing, effort, and schedule Develop the end user training material and conduct end user training sessions before or after going live Provide demonstrations, knowledge transfer, administrator guidance, and functional handover documentation Maintain accurate meeting outputs, action logs, decisions, and stakeholder approvals<br><br>Mandatory Experience And Knowledge<br><br> At least 5 years of business-analysis experience, including at least 2 years on Service Now implementation projects Previous Service Now implementation experience in at least one proposal-scope domain: Policy, Compliance, Risk, Audit, BCM, SPM, Demand, Portfolio, Project/Program Management, or a closely related capability Proven experience producing BRDs, process maps, user stories, acceptance criteria, use cases, traceability matrices, and UAT test cases Ability to facilitate workshops with business owners, subject-matter experts, technical teams, and senior stakeholders Understanding of data, integration, role, workflow, notification, report/dashboard, and non-functional requirement categories Strong analytical writing and the ability to separate confirmed scope from assumptions, recommendations, and open issues<br><br>Preferred Experience<br><br> Experience across both GRC/IRM and SPM; deep experience in one with working exposure to the other is acceptable Knowledge of BPMN, BABOK, agile delivery, Service Now implementation methodology, and regulated-enterprise governance Experience with requirements tools such as Jira, Azure Dev Ops, Service Now Agile Development, Confluence, or equivalent Arabic language proficiency (spoken and written) is strongly preferred; professional English is required<br><br>Academic and professional certifications<br><br> Required: Bachelor's degree in Business Administration, Information Systems, Computer Science, Engineering, Finance, Accounting, Risk Management, or a related discipline Required: Recognized business-analysis certification or advanced training, such as CBAP, CCBA, PMI-PBA, BCS Business Analysis, IIBA-AAC, or equivalent appropriate to experience level Strongly preferred: Service Now Certified System Administrator (CSA) Preferred: CIS-RC, CIS-SPM, or relevant Service Now implementation micro-certifications/accreditations Preferred: Relevant domain certification in risk, audit, compliance, BCM, project management, portfolio management, or agile delivery<br><br>Core competencies<br><br>Requirements elicitation and analysis<br><br>Process modelling and documentation<br><br>Facilitation and stakeholder alignment<br><br>Traceability and scope control<br><br>UAT design and defect clarification<br><br>Clear professional writing