وظائف السياحة في السعودية

Business Aircraft Aviation Accountant Role Overview A Business Aircraft Aviation Accountant is responsible for managing and overseeing all financialactivities related to the operation of owned and/or chartered business aircraft (private jets). This role requires specialized expertise in aviation accounting, operational finance, charter activities,maintenance cost control, crew expenses, and high-value asset management. The position ensurescompliance with aviation-specific financial regulations and supports cost efficiency for private aircraftoperations. General Responsibilities1. Operational Cost Management• Track, review, and control monthly operational expenses related to owned aircraft, includingbut not limited to:• Crew salaries, expenses and allowances• Fuel• Maintenance• Insurance• Catering• Ground services• Tickets and hotels expenses and costs.• Process vendor and service supplier invoices and ensure timely payments.2. Invoice Verification & Reconciliation• Verify and reconcile invoices against flight operations, requirements, and supporting receipts.• Ensure accuracy of records and proper allocation of expenses.3. Flight Payback & Internal Invoicing• Prepare and issue internal flight payback invoices upon trip completion.• Submit invoices for internal approval, monitor postings, and follow up with accounts.4. Cash Float Reconciliation• Perform monthly or ad-hoc reconciliation and adjustment of:• Aircraft cash floats• Driver cash floats5. Budgeting & Forecasting• Develop and monitor operating budgets for:• Aircraft operations• Maintenance programs• Upgrades and modifications• Prepare financial forecasts based on utilization and operational demand.6. Aircraft Acquisition & Ownership Accounting• Maintain financial records for aircraft purchase, leasing, and ownership.• Manage accounting for:• Depreciation• Lease terms• Financing payments and interest7. Audit Preparation• Support internal and external audits related to aircraft operations and ownership.• Ensure accuracy, compliance, and completeness of financial records.8. Cost Control & Optimization• Identify opportunities to reduce and optimize operational and ownership costs whilemaintaining safety and compliance standards.9. Financial Reporting• Prepare regular financial reports providing insight into:• Operating cost efficiency• Aircraft utilization• Expense trends10. Financial Statements• Prepare annual financial statements, including:• Income Statement• Balance Sheet• Cash Flow Statement• Budget and Forecast Reports Education• Bachelor’s degree in accounting, Finance, or related field• Professional certifications in aviation accounting or aviation finance are considered a strongadvantage Experience• 3–7 years of accounting experience, preferably within:• Business aviation• Private jet operations• Commercial airline operations• Proven experience managing financial aspects of:• Aircraft operations• Charter activities• Aircraft acquisition and leasing• Maintenance and overhaul costs• Strong familiarity with aviation operations and maintenance environments.• Knowledge of civil aviation authorities, aviation terminology, regulations, technologies, andabbreviations.• Comprehensive understanding of aviation accounting practices, including:• Fuel management and calculations• Aircraft logbooks• Maintenance and MRO costs• Flight and ground operations• Airport and navigation fees• Overflight permits and permissions• Crew-related expenses• Strong knowledge of MSP programs, including:• Engine programs• APU programs• Other aircraft maintenance programs• Solid experience reviewing aviation financial and commercial contracts, including:• Charter agreements• Aircraft management agreements• Aircraft purchase agreements• Maintenance and service contracts• Crew contracts Key Skills1. Financial Expertise• Strong command of accounting principles related to business aircraft operational expensesand ownership costs.2. Attention to Detail• Ability to manage high-value assets and ensure accuracy and regulatory compliance.3. Analytical Skills• Strong capabilities in budgeting, forecasting, and financial analysis for complex aviationoperations.4. Regulatory & Tax Knowledge• In-depth understanding of aviation-related tax regulations, including:• Depreciation• Use and VAT taxes• Tax planning and deductions5. Software Proficiency• Experience with financial and ERP systems, including:• Oracle• Financial portals• Microsoft Office (Excel, Word, Power Point)6. Communication Skills• Ability to clearly communicate financial data and insights to:• Aircraft owners• Senior executives• Operational and maintenance teams7. Problem-Solving• Ability to address financial challenges related to:• Unexpected operational costs• Regulatory or contract changes Other Requirements• Strong understanding of:• Business aircraft operations• Chartering models• Aircraft management and fractional ownership• Knowledge of aviation tax structures and financial complexities of high-value aircraftoperations.• Excellent organizational skills and the ability to perform in a fast-paced, high-pressureenvironment.

Madar is a leading Saudi digital logistics platform, owned by Elm transforming transportation management across industries. It connects shippers, carriers, and logistics partners through a unified ecosystem that delivers visibility, efficiency, and automation. Madar enables seamless shipment execution, financial integration, and real-time tracking — redefining the future of logistics in the Kingdom and beyond.<br><br>Madar is seeking a highly organized, professional, and proactive Executive Secretary to the CEO to join our team and provide high-level executive and administrative support to the Chief Executive Officer. In this role, you will be responsible for managing the CEO's day-to-day schedule, meetings, correspondence, and executive commitments, while ensuring effective follow-up on key decisions and assignments.<br><br>To provide direct executive and administrative support to the Chief Executive Officer (CEO) by effectively managing schedules, appointments, meetings, correspondence, information, and documentation. The role is responsible for following up on assignments and decisions, ensuring the efficiency of the CEO's activities and facilitating smooth communication with executives, stakeholders, and external parties<br><br>Requirements<br><br>Key Responsibilities<br><br> CEO Office Management<br><br>Manage and organize the CEO's calendar, appointments, and meetings. Prioritize meetings, requests, and commitments based on business priorities. Coordinate with executive management, Board members, and external parties. Organize official visits, interviews, and business meetings. Ensure the CEO's schedule is efficiently managed and aligned with business priorities.<br><br> Meetings & Follow-Up<br><br>Coordinate and schedule meetings for the CEO, including preparing agendas and required materials. Attend meetings when required and prepare accurate meeting minutes. Follow up on decisions, assignments, and action items to ensure timely completion. Maintain action trackers and provide timely reminders on high-priority tasks. Monitor pending actions and provide regular updates to the CEO.<br><br> Correspondence & Communication<br><br>Manage and organize the CEO's emails, correspondence, and communications. Draft and prepare official letters, emails, and business correspondence when required. Facilitate communication between the CEO and various departments. Handle confidential and sensitive information with the highest level of professionalism and discretion. Ensure timely and accurate responses to requests and communications.<br><br> Reports & Presentations<br><br>Prepare and organize reports, presentations, and briefing materials for meetings. Collect and consolidate information and data from different departments when required. Maintain and organize the CEO's files, documents, and records. Ensure all executive documents are accurate, up to date, and easily accessible.<br><br> Travel & Executive Support<br><br>Arrange business travel, including flights, hotels, transportation, and related requirements. Prepare detailed travel itineraries, meeting schedules, and visit plans. 1<br><br> Coordinate with internal and external parties to ensure smooth execution of business trips and executive engagements. Provide administrative support for executive assignments and special projects when required Stakeholder Coordination<br><br>Communicate professionally with Board members, executive management, clients, partners, government entities, and other stakeholders. Facilitate effective communication between the CEO and relevant internal and external stakeholders. Represent the CEO's office in a professional manner that reflects the company's standards, reputation, and position. Maintain strong professional relationships with key stakeholders.<br><br>Key Performance Indicators (KPIs)<br><br>Accuracy and efficiency in managing the CEO's calendar and schedule.<br><br>Timely follow-up and closure of assignments and action items.<br><br>Responsiveness to correspondence, requests, and executive requirements.<br><br>Quality and effectiveness of meeting organization and executive materials.<br><br>CEO and stakeholder satisfaction. Compliance with confidentiality and proper handling of sensitive information.<br><br>Timely preparation of reports, presentations, and required documentation.<br><br>Qualifications & Experience<br><br>Bachelor's degree in Business Administration, Management, Communications, or a related field.<br><br>3-5 years of relevant experience in Executive Assistance, Executive Secretary, Personal Assistant, or a similar role.<br><br>Previous experience supporting a CEO, C-Level Executive, or senior management is highly preferred.<br><br>Excellent written and verbal communication skills in English and Arabic.<br><br>Strong organizational and time-management skills.<br><br>Excellent attention to detail and ability to manage multiple priorities.<br><br>Strong proficiency in Microsoft Office, particularly Outlook, Word, Excel, and Power Point.<br><br>High level of professionalism, discretion, and confidentiality.<br><br>Strong interpersonal and stakeholder management skills.<br><br>Ability to work under pressure and handle sensitive matters with maturity and professionalism.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Provides a high level of property maintenance knowledge. Position has overall responsibility for maintaining more than one building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation of the units. Develops and implements strategies that will deliver products and services, which meet or exceed the needs and expectations of guests and employees while maximizing the financial performance. Responsible for maintaining standards and regulatory requirements. Leads the emergency response team for all facility issues.</p><p>CORE WORK ACTIVITIES Managing Engineering Operations and Budgets Works with property and regional engineering leadership team to determine how Engineering is performing against budget and highlights areas of concern to leadership. Manages the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment and electrical systems for the units in accordance with Standard Operating Procedures. Administers service contracts to support property needs. Ensures fire crew has complete understanding of all procedures, equipment and alarms. Coaches and supports engineering leadership team to effectively manage controllable expenses (e.g., wages, heat, light and power, water consumption, tools and equipment, grounds keeping supplies, uniforms, vendors, service agreements, inventory, etc.). Manages and controls heat, light and power. Develops an engineering operating strategy that is aligned with the property/brand s business strategy. Develops and manages Engineering budgets. Ensures integration of departmental goals in game plans for each unit. Oversees execution of long term preventative maintenance and 10 year asset protection plans for each unit. Reviews financial reports and statements to determine how Engineering is performing against budget for each unit. Addresses potential areas of concern and proposing solutions to owners in a proactive manner. Communicates a clear and consistent message regarding departmental goals to produce desired results. Supervises construction to ensure timely completion of projects within budgetary guidelines. Maintaining Engineering Standards Ensures compliance with state, local and federal regulations. Maintains property life safety systems (e.g., fire fighting equipment, sprinkler systems, and alarm systems). Ensures building and equipment licenses, permits and certifications are current for each unit. Ensures property policies are administered fairly and consistently. Managing Profitability Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports. Monitors and manages the payroll function. Manages departments controllable expenses to achieve or exceed budgeted goals. Participates in the development of departments capital expenditure goals; manages projects as needed. Participates in the budgeting process for areas of responsibility. Prepares weekly and period end P&amp;L critiques for each unit. Understands the impact of departments operation on the overall property financial goals for each unit; educates staff on details as appropriate. Reviews and manages controllable expenses such as, heat, light, power, water consumption, tools and equipment, grounds keeping supplies, uniforms, vendors, service agreements, etc. Conducting Human Resources Activities Ensures employees are treated fairly and equitably. Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Utilizes employee feedback and an open door policy to identify and address employee problems or concerns in a timely manner. Celebrates successes by publicly recognizing the contributions of team members. Resolves guest problems and complaints. Brings issues to the attention of Human Resources as necessary. Ensures that regular on-going communication takes place throughout the engineering operation to communicate daily operations activities, set expectations and create awareness of business objectives.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education and Experience High school diploma or GED; 6 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/Electrical/Plumbing. OR 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/Electrical/Plumbing.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on our journey.</span></p><br><p><span><strong>The project:</strong></span></p><br><p><span>Mace is providing project management services on a major new build mall in the heart of Saudi Arabia, the project will consist of retail units, hotels, food and beverage, and associated car parking.</span></p><br><p><span>The role will be responsible for overseeing the design process across a large-scale shopping mall development incorporating retail, hospitality, food and beverage, entertainment, and associated infrastructure. The successful candidate will work closely with clients, consultants, stakeholders, and project teams to ensure the design vision is successfully translated into a coordinated, buildable, and commercially viable solution.</span></p><br><p><span><strong>You’ll be responsible for:</strong></span></p><br><p><span>•&nbsp;&nbsp;&nbsp;&nbsp;Supervise the design management process from concept design through detailed design and construction documentation.&nbsp;</span><br><span>•&nbsp;&nbsp;&nbsp;&nbsp;Manage multidisciplinary design consultants and specialist stakeholders throughout the project lifecycle.&nbsp;</span><br><span>•&nbsp;&nbsp;&nbsp;&nbsp;Establish and maintain design programmes, deliverable schedules, and design management plans.&nbsp;</span><br><span>•&nbsp;&nbsp;&nbsp;&nbsp;Drive design coordination across architectural, structural, MEP, landscape, retail planning, and specialist disciplines.&nbsp;</span><br><span>•&nbsp;&nbsp;&nbsp;&nbsp;Monitor design progress and ensure deliverables are achieved in line with programme requirements.&nbsp;</span><br><span>•&nbsp;&nbsp;&nbsp;&nbsp;Identify design risks, constraints, and interface issues, implementing mitigation strategies where required.&nbsp;</span><br><span>•&nbsp;&nbsp;&nbsp;&nbsp;Facilitate design workshops, technical reviews, and stakeholder meetings.&nbsp;</span><br><span>•&nbsp;&nbsp;&nbsp;&nbsp;Ensure designs align with operational, commercial, customer experience, and asset management objectives.&nbsp;</span><br><span>•&nbsp;&nbsp;&nbsp;&nbsp;Review design deliverables for quality, completeness, buildability, and compliance with project requirements.&nbsp;</span><br><span>•&nbsp;&nbsp;&nbsp;&nbsp;Support procurement activities, tender documentation reviews, and contractor engagement.&nbsp;</span><br><span>•&nbsp;&nbsp;&nbsp;&nbsp;Coordinate with project controls, commercial and delivery teams to ensure effective integration across the programme.&nbsp;</span><br><span>•&nbsp;&nbsp;&nbsp;&nbsp;Manage design approvals, governance processes and stakeholder sign-off requirements.&nbsp;</span><br><span>•&nbsp;&nbsp;&nbsp;&nbsp;Provide regular reporting on design status, risks, key decisions and programme impacts.&nbsp;</span><br><span>•&nbsp;&nbsp;&nbsp;&nbsp;Promote innovation, sustainability and value engineering opportunities throughout the design process.</span></p><br><p><span><strong>You’ll need to have:</strong></span></p><br><p><span>•&nbsp;&nbsp;&nbsp;&nbsp;Degree qualified in architecture, engineering, or a related discipline.&nbsp;</span><br><span>•&nbsp;&nbsp;&nbsp;&nbsp;Proven experience delivering major shopping malls, retail destinations, or mixed-use developments.&nbsp;</span><br><span>•&nbsp;&nbsp;&nbsp;&nbsp;Demonstrable experience leading projects from concept design through detailed design stages.&nbsp;</span><br><span>•&nbsp;&nbsp;&nbsp;&nbsp;Strong understanding of retail planning, customer experience, operational requirements, and commercial considerations within shopping mall developments.&nbsp;</span><br><span>•&nbsp;&nbsp;&nbsp;&nbsp;Experience managing multidisciplinary consultant teams and complex stakeholder environments.&nbsp;</span><br><span>•&nbsp;&nbsp;&nbsp;&nbsp;Strong knowledge of design management methodologies, governance processes and design assurance practices.&nbsp;</span><br><span>•&nbsp;&nbsp;&nbsp;&nbsp;Excellent programme management, coordination and communication skills.&nbsp;</span><br><span>•&nbsp;&nbsp;&nbsp;&nbsp;Experience working within PMC, client-side, developer or programme management environments is preferred.&nbsp;</span><br><span>•&nbsp;&nbsp;&nbsp;&nbsp;Professional accreditation such as RIBA, MRICS, MCIOB, PMP or equivalent is advantageous.</span><br><span>•&nbsp;&nbsp;&nbsp;&nbsp;Necessary visa criteria for the Kingdom of Saudi Arabia and relevant work experience working on high-valued projects/programmes for a project management consultancy business, which are required for immigration and client approval.</span></p><br><p><br><span><strong>Our values</strong></span></p><br><p><span><strong>Safety first - Going home safe and well: </strong>We champion a safe, diverse, and inclusive working environment, understanding the importance of well-being in every team.</span></p><br><p><span><strong>Client focus - Deliver on our promise: </strong>We own the quality of deliverables and strategic outcomes and build long-term relationships with our clients.</span></p><br><p><span><strong>Integrity - Always do the right thing:</strong> We influence positive outcomes within our industry while always aligning with our compliance obligations.</span></p><br><p><span><strong>Create opportunity - For our people to excel:</strong> We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop.</span></p><br><p><br><span>Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfill all the criteria, please apply, as you may still be the best candidate for this role or another role within our organisation.</span></p><br><p><br><span>We are also open to discussing part-time, flexible, and hybrid working options if suitable within the role.</span><br><span>#LI-Onsite</span></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 2+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong>Redefining Land, Air, and Sea Travel Elevating Destinations.</strong> </p> <p> </p> <p> <strong>Coastal Transportation Services Company, </strong>a subsidiary of Red Sea Global, provides Transportation services at our Red Sea destination and is part of the Red Sea Global Group of companies. We specialize in providing transportation services to our Red Sea destination. As a subsidiary, Coastal Transportation Services Co. benefits from shared strategic goals and collaborative initiatives within the Red Sea Global group of companies, enhancing our ability to serve our clients effectively.</p> <p> </p> <p>Are you ready to transform the future of transportation? At Coastal Transportation Services Co., we are driven by innovation, creativity, and a passion for redefining transportation. Our team is shaping the future with cutting-edge projects, from autonomous vehicles to sustainable transportation solutions.</p> <p> </p> <p>We are seeking forward-thinking individuals eager to collaborate in a dynamic, fast-paced environment where ideas become reality. Join us in revolutionizing transportation and creating a smarter, more sustainable world one innovation at a time.</p> <p> </p> <p> <strong>Join our visionary team and help shape the future of transportation!</strong> </p> <p> <strong> </strong> </p> <p> <strong>Job Purpose:</strong> </p> <ul> <li>To support the implementation, administration, and continuous improvement of the Operations Compliance function at RSG corporate level. The role assists in developing and maintaining compliance frameworks, Standard Operating Procedures (SOPs), Service Level Agreements (SLAs), and regulatory compliance programs across RSG's operational portfolio.</li> <li>The role provides operational, analytical, and administrative support to the Director Operations Compliance, contributing directly to RSG's commitment to operational excellence, regulatory adherence, and organizational governance.</li> </ul> <p> </p> <p> </p> <p> <strong>Job Responsibilities:</strong> </p> <p> </p> <p> <em>Compliance Framework Support</em> </p> <ul> <li>Support the development, implementation, and maintenance of SOPs, SLAs, and operational procedures across RSG corporate functions and all operations subsidiaries.</li> <li>Assist in monitoring adherence to compliance frameworks and identifying gaps requiring remediation or escalation.</li> <li>Maintain and update compliance documentation, registers, procedures, forms, templates, and records for both corporate functions and operations subsidiaries, in accordance with RSG document control standards.</li> <li>Ensure controlled documents are distributed, version controlled and archived consistently and in a timely manner.</li> <li>Monitor and follow up on compliance framework implementation across RSG operations subsidiaries, escalating gaps and corrective actions to the Director, Operations Compliance.</li> </ul> <p> </p> <p> <em>Reporting and Analytics</em> </p> <ul> <li>Prepare weekly, monthly, and quarterly compliance reports, dashboards, KPI scorecards, and management summaries.</li> <li>Collect, validate, analyze, and maintain operational and compliance data from multiple business functions.</li> <li>Support development and tracking of compliance performance metrics and indicators for senior leadership review.</li> </ul> <p> </p> <p> <em>Audit and Quality Assurance Support</em> </p> <ul> <li>Assist in planning and conducting regular audits of operational processes and tracking the implementation of corrective actions.</li> <li>Support preparation for internal and external audits, inspections, and regulatory reviews.</li> <li>Maintain audit findings logs and corrective action registers, ensuring timely closure of open items.</li> </ul> <p> </p> <p> <em>Regulatory Compliance</em> </p> <ul> <li>Monitor applicable international and local regulatory requirements relevant to RSG's operational domains, including land, marine, and air mobility.</li> <li>Support coordination with regulatory bodies and internal RSG stakeholders on compliance matters, submissions, and regulatory reporting obligations.</li> <li>Assist in maintaining and updating regulatory compliance registers, ensuring accuracy and completeness at all times.</li></ul><ul> </ul> <p> </p> <p><br></p><ul> </ul> <p> </p> <p> <strong>Qualification and Experience:</strong> </p> <ul> <li>Bachelor s degree in business administration, Operations Management, Quality Management, or a related field.</li> <li>A minimum of 3 5 years of practical experience in operations compliance, regulatory compliance, governance, or a related discipline within a corporate or enterprise environment.</li> <li>Demonstrable experience in preparing management reports, dashboards, KPI scorecards, and compliance performance tracking documentation for senior leadership.</li> <li>Proficiency in Microsoft Office Suite, with particular emphasis on MS Project, Excel, Word, and PowerPoint.</li> <li>Ability to work independently, manage competing priorities, and consistently deliver tasks within tight deadlines.</li> </ul> <p> </p> <p> <strong>Skills:</strong> </p> <ul> <li>Knowledge of operations compliance frameworks, SOPs, SLAs, and regulatory requirements.</li> <li>Advanced proficiency in MS Project, Excel, Word, and PowerPoint.</li> <li>Report writing, data analysis, and compliance performance measurement.</li> <li>Project coordination and task management.</li> <li>Time management and prioritization under pressure.</li> <li>Teamwork, cross-functional collaboration, and stakeholder communication.</li> <li>Multitasking, adaptability, and flexibility in accepting additional responsibilities.</li> <li>Attention to detail and commitment to accuracy in documentation and reporting.</li> </ul> <p> </p> <p> <strong>Job Context:</strong> </p> <ul> <li>This role sits within the Operations Compliance department under the Operations Excellence division at RSG corporate level.</li> <li>It reports to the Director, Operations Compliance and provides operational, administrative, and analytical support across compliance framework management, SOP governance, regulatory reporting, and quality assurance activities.</li> <li>The role requires a high degree of flexibility and the ability to manage multiple concurrent assignments, shifting priorities, and cross-functional coordination demands within a dynamic operations environment.</li> <li>The role may be required to support site visits, regulatory engagements, and ad-hoc leadership-directed initiatives across RSG destinations.</li> </ul></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>IMG are looking for a Production Assistant to join the Saudi Pro League production team based in Riyadh. In this role you will support the production team with day to day production of the live host broadcast production. PLEASE NOTE: We are only considering Saudi Nationals at this time. This is a full-time fixed contract until June 2027 based in our office in Riyadh, Saudi Arabia. This role will require working weekends and unsocial hours and you will be required to travel within KSA to various match locations/stadiums.</p><p>Key Responsibilities and Accountabilities</p><p>General Administrative Support</p><p>Provide key administrative and general support to the Saudi Pro League team - duties will include diary management, meeting minutes and agendas, travel arrangements, processing expenses etc. You will also work closely with Production Coordinators and Managers who are responsible for hiring freelance crews. You will assist with creating Call Sheets, using IMG scheduling software and learn about our key Health and Safety standards. Responsible for creating music cue sheets and any post-production paperwork. (Training will be provided) Responsible for organising, and booking hotels, travel, meeting rooms with relevant IT/AV support, catering etc for meetings. Support crews with visa applications, record keeping, cost/budget management and ideally have a good sense of TV terminology for Live Broadcast Football production. You may also be required to carry out any other duties which are within the scope and purpose of the job.</p><p>Skills and Abilities</p><p>Proactive and willing to take initiative must be able to think ahead, and plan in advance of deadlines/requirements. Excellent communication &amp; interpersonal skills (ability to build and maintain good relationships with both internal and external customers) Excellent written communication skills Excellent command of Microsoft Office (including Outlook, Excel, Word &amp; PowerPoint). Timely, accurate and reliable Ability to multi-task, manage time effectively and prioritise Must adopt a flexible approach to changing deadlines and priorities with an ability to think and act quickly. Calm and professional manner when working under pressure Outstanding organisation skills Positive, professional, proactive, diligent and flexible approach to work</p><p>Knowledge and Experience</p><p>Organisational skills that enable the individual to prioritise a varied workload. Priorities will often change to dictate focus of work the candidate must have the ability to handle competing demands and last-minute changes effectively. Proven ability to handle confidential information and exercise discretion. Excellent interpersonal and communication skills (written and verbal). Able to demonstrate excellent research ability and attention to detail Proficient in Microsoft Word, PowerPoint, Excel, Outlook. Good team player A flexible approach to rapidly changing circumstances and demanding working patterns Passion for sports and entertainment production with excellent interpersonal and client handling skills Practical knowledge of social media Previous experience in a production environment. Previous Film and TV credits.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>PLEASE NOTE: We are only considering Saudi Nationals at this time. This is a full-time fixed contract until June 2027 based in our office in Riyadh, Saudi Arabia. This role will require working weekends and unsocial hours and you will be required to travel within KSA to various match locations/stadiums.</p><p>Skills and Abilities</p><p>Proactive and willing to take initiative must be able to think ahead, and plan in advance of deadlines/requirements. Excellent communication &amp; interpersonal skills (ability to build and maintain good relationships with both internal and external customers) Excellent written communication skills Excellent command of Microsoft Office (including Outlook, Excel, Word &amp; PowerPoint). Timely, accurate and reliable Ability to multi-task, manage time effectively and prioritise Must adopt a flexible approach to changing deadlines and priorities with an ability to think and act quickly. Calm and professional manner when working under pressure Outstanding organisation skills Positive, professional, proactive, diligent and flexible approach to work</p><p>Knowledge and Experience</p><p>Organisational skills that enable the individual to prioritise a varied workload. Priorities will often change to dictate focus of work the candidate must have the ability to handle competing demands and last-minute changes effectively. Proven ability to handle confidential information and exercise discretion. Excellent interpersonal and communication skills (written and verbal). Able to demonstrate excellent research ability and attention to detail Proficient in Microsoft Word, PowerPoint, Excel, Outlook. Good team player A flexible approach to rapidly changing circumstances and demanding working patterns Passion for sports and entertainment production with excellent interpersonal and client handling skills Practical knowledge of social media Previous experience in a production environment. Previous Film and TV credits.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong>JOB SUMMARY</strong> </p> <p> </p> <p>Functions as the property s strategic financial business leader. The position champions, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer and property employees. The position provides the financial expertise to enable the successful implementation of the brand service strategy and brand initiatives while maximizing the return on investment. In addition, creates and executes a business plan that is aligned with the property and brand s business strategy and focuses on the execution of financial activities and the delivery of desirable financial results.</p> <p> </p> <p> <strong>CANDIDATE PROFILE </strong> </p> <p> </p> <p> <strong>Education and Experience</strong> </p> <p> 4-year bachelor's degree in Finance and Accounting or related major; 3 years experience in the finance and accounting or related professional area.</p> <p>OR</p> <p> Master's degree in Finance and Accounting or related major; 1 year experience in the finance and accounting or related professional area.</p> <p> </p> <p> <strong>CORE WORK ACTIVITIES</strong> </p> <p> </p> <p> <strong>Engaging in Strategic Planning and Decision Making</strong> </p> <p> Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.</p> <p> Analyzes information, forecasts sales against expenses and creates annual budget plans.</p> <p> Compiles information, analyzes and monitors actual sales against projected sales.</p> <p> Analyzes differences between actual budget wages and forecasted wages for more efficient budget planning.</p> <p> Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.</p> <p> Thinks creatively and practically to develop, execute and implement new business plans</p> <p> Creates the annual operating budget for the property.</p> <p> Provides analytical support during budget reviews to identify cost saving and productivity opportunities for property managers.</p> <p> Implements a system of appropriate controls to manage business risks.</p> <p> Ensures a strong accounting and operational control environment to safeguard assets, improve operations and profitability.</p> <p> Analyzes financial data and market trends.</p> <p> Leads the development and implementation of a comprehensive annual business plan which is aligned with the company s and brand s strategic direction.</p> <p> Provides on going analytical support by monitoring the operating department s actual and projected sales.</p> <p> Produces accurate forecasts that enable operations to react to changes in the business.</p> <p> </p> <p> <strong>Leading Finance Teams </strong> </p> <p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p> <p> Communicates the strategic goals, the focus and the owner priorities to subordinates in a clear and precise manner.</p> <p> Leverages strong functional leadership and communication skills to influence the executive team, the property's strategies and to lead own team.</p> <p> Oversees internal, external and regulatory audit processes.</p> <p> Provides excellent leadership by assigning team members and other departments managers' clear accountability backed by appropriate authority.</p> <p> Conducts annual performance appraisals with direct reports according to standard operating procedures.</p> <p> </p> <p> <strong>Anticipating and Delivering on the Needs of Key Stakeholders</strong> </p> <p> Attends meetings and communicating with the owners, understanding the priorities and strategic focus.</p> <p> Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).</p> <p> Advises the GM and executive committee on existing and evolving operating/financial issues.</p> <p> Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors.</p> <p> Demonstrates an understanding of cash flow and owner priorities.</p> <p> Manages communication with owners in an effective manner.</p> <p> Manages property working capital and cash flow in accordance with brand standard operating procedures and owner requirements.</p> <p> Facilitates critique meetings to review information with management team.</p> <p> </p> <p> <strong>Developing and Maintaining Finance Goals</strong> </p> <p> Ensures Profits and Losses are documented accurately.</p> <p> Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.</p> <p> Submits reports in a timely manner, ensuring delivery deadlines.</p> <p> Develops and supports achievement of performance goals, budget goals, team goals, etc.</p> <p> Improves profit growth in operating departments.</p> <p> Reviews audit issues to ensure accuracy.</p> <p> Monitor the purchasing process as applicable.</p> <p> </p> <p> <strong>Managing Projects and Policies </strong> </p> <p> Generates and provides accurate and timely results in the form of reports, presentations, etc.</p> <p> Reconciles balance sheet to ensure account balances are supported by appropriate documentation in accordance with standard operating procedures.</p> <p> Ensures that the P&amp;L is accurate (e.g., costs are properly matched to revenue, costs are recorded in the proper accounts).</p> <p> Ensures compliance with management contract and reporting requirements.</p> <p> Ensures compliance with standard and local operating procedures.</p> <p> Ensures compliance with standard operating procedures.</p> <p> </p> <p><br></p></div></section>

<p>IT Operations is the frontline connection between IT@IFS and our global user community. Delivering local and remote support that ensures our colleagues have seamless access to the technology and systems they need to work efficiently. By providing responsive, high-quality support and continuously improving IT services, we enable teams to focus on delivering value without technical disruptions. This mid-level role is crafted for experienced IT professionals who excel in delivering high-quality technical support directly to end users across varied environments. As an IT Support Engineer, you are not only a frontline troubleshooter but also a strategic contributor to the broader support framework. You act as a critical escalation point for complex technical issues that go beyond first-line resolution, applying deep diagnostic expertise and a methodical approach to problem-solving. Your responsibilities span across maintaining and enhancing the performance of end-user systems and managing device configurations. In this capacity, you operate with a high degree of autonomy, often leading initiatives that improve service delivery and user satisfaction. You are expected to proactively identify inefficiencies, implement system optimizations, and contribute to continual service improvement efforts. Collaboration is key, as you work closely with cross-functional and cross-regional teams to uphold service excellence, share best practices, and align support strategies with organizational goals. Your role also involves mentoring junior support staff, shaping technical documentation, and participating in the rollout of new technologies and tools that enhance the end-user experience. Ultimately, this position demands a balance of hands-on technical proficiency, strategic thinking, and a user-centric mindset. You are a trusted technical advisor within the support ecosystem, driving operational resilience and ensuring that users across the enterprise experience seamless, secure, and responsive IT services.</p><p>Key Responsibilities</p><ul><li>Deliver Advanced Multi-Platform Support: Provide expert-level technical assistance across Windows, macOS, and mobile platforms. Ensure seamless user experiences by resolving complex device, application, and connectivity issues both onsite and remotely.</li><li>Lead Troubleshooting &amp; Escalation Management: Take ownership of persistent or high-impact technical problems, applying deep diagnostic expertise. Collaborate with infrastructure and application teams to escalate and resolve issues efficiently.</li><li>Support &amp; Optimize Office IT Infrastructure: Maintain and enhance video conferencing systems, network connectivity, and shared office technologies. Ensure meeting spaces and collaboration tools are reliable, user-friendly, and aligned with hybrid work needs.</li><li>Represent IT in Cross-Functional Projects: Act as a technical liaison in office expansions, infrastructure upgrades, and service transitions. Provide input on planning, implementation, and post-deployment support.</li><li>Maintain Documentation &amp; Knowledge Sharing: Create and refine internal documentation, SOPs, and troubleshooting guides. Contribute to team knowledge bases and mentor peers through structured learning and informal coaching.</li><li>Provide Regional Onsite Support: Travel occasionally to regional offices to deliver hands-on support, assist with deployments, and build relationships with local teams. Ensure consistent service standards across locations.</li></ul><p>Skills &amp; Competencies</p><ul><li>Advanced Troubleshooting: Diagnoses and resolves complex, persistent, or multi-layered technical issues across Windows, macOS, and mobile platforms. Apply structured problem-solving and leverages enterprise tools to ensure long-term resolution and user satisfaction.</li><li>MacOS Expertise: Demonstrates deep proficiency in macOS administration, including user account management, software deployment, system preferences, and device compliance. Confidently support Apple environments in mixed-platform workplaces.</li><li>Security Awareness: Upholds high standards of endpoint and data security in collaboration with the Security Operations Centre (SOC). Support patching, access controls, and incident response protocols while promoting user awareness and safe practices.</li><li>Project Collaboration: Actively contributes to cross-functional IT initiatives such as infrastructure upgrades, office expansions, and technology rollouts. Provide technical input, support implementation, and ensure smooth transitions for end users.</li><li>Documentation &amp; Knowledge Sharing: Creates and maintains clear, actionable documentation including SOPs, troubleshooting guides, and internal knowledge base articles. Share expertise with peers and junior staff to promote consistency and continuous learning.</li><li>Customer Service Excellence: Delivers high-quality support across multiple channels - face-to-face, Teams, email - with professionalism, empathy, and clarity. Build trust with users by resolving issues efficiently and communicating effectively.</li><li>Autonomy &amp; Leadership: Operates independently with minimal supervision, managing priorities and resolving escalations. Mentor junior team members, lead local initiatives, and contribute to team development and service improvement.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>Education:</strong> Bachelor's degree in Information Technology, Computer Science, Computer Systems &amp; Network or System Engineering (or equivalent experience).</li><li><strong>Certifications:</strong> Relevant certifications (e.g., ACSP, ACiT, Microsoft Modern Desktop, ITIL Foundation).</li><li><strong>Experience Requirements:</strong> Strong professional IT support experience, including remote and onsite roles. At least 2 years of experience in IT operations or IT support function. Advanced proficiency in Windows, macOS, and mobile platforms. Strong experience with MDM tools (Mosyle, Intune). Familiarity with ITIL service management and compliance practices. Experience supporting a global customer base and collaborating across time zones. Hands-on experience with troubleshooting end-user IT equipment (Laptops, Monitor etc.) hardware issues will be an added advantage. Strong understanding in basic IT technical concepts such as Microsoft Services, Networking, IT Infrastructure etc. Ability to work in a fast-paced, ever-changing environment. Work effectively individually or in a team-oriented, collaborative environment with great interpersonal skills. Demonstrated professionalism, service mindset, and interpersonal skills.</li><li><strong>Growth Indicators:</strong> Leads Local Support Operations: Serves as the go-to technical lead for regional support activities, coordinating daily workflows, mentoring team members, and ensuring consistent service delivery aligned with enterprise standards. Improves Support Processes &amp; User Experience: Identifies recurring challenges and inefficiencies, then initiates and implements enhancements to support workflows, documentation, and user-facing services. Advocates for solutions that reduce friction and elevate satisfaction. Recognizes AI as a critical tool for automating tasks, analysing support trends, and enhancing responsiveness. Influences Strategic IT Planning: Provides input on infrastructure decisions, technology rollouts, and service design. Collaborates with cross-functional teams to align support capabilities with broader IT goals and operational need.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>IT Operations is the frontline connection between IT@IFS and our global user community. Delivering local and remote support that ensures our colleagues have seamless access to the technology and systems they need to work efficiently. By providing responsive, high-quality support and continuously improving IT services, we enable teams to focus on delivering value without technical disruptions. This mid-level role is crafted for experienced IT professionals who excel in delivering high-quality technical support directly to end users across varied environments. As an IT Support Engineer, you are not only a frontline troubleshooter but also a strategic contributor to the broader support framework. You act as a critical escalation point for complex technical issues that go beyond first-line resolution, applying deep diagnostic expertise and a methodical approach to problem-solving. Your responsibilities span across maintaining and enhancing the performance of end-user systems and managing device configurations. In this capacity, you operate with a high degree of autonomy, often leading initiatives that improve service delivery and user satisfaction. You are expected to proactively identify inefficiencies, implement system optimizations, and contribute to continual service improvement efforts. Collaboration is key, as you work closely with cross-functional and cross-regional teams to uphold service excellence, share best practices, and align support strategies with organizational goals. Your role also involves mentoring junior support staff, shaping technical documentation, and participating in the rollout of new technologies and tools that enhance the end-user experience. Ultimately, this position demands a balance of hands-on technical proficiency, strategic thinking, and a user-centric mindset. You are a trusted technical advisor within the support ecosystem, driving operational resilience and ensuring that users across the enterprise experience seamless, secure, and responsive IT services.</p><p>Key Responsibilities</p><ul><li>Deliver Advanced Multi-Platform Support</li><li>Provide expert-level technical assistance across Windows, macOS, and mobile platforms.</li><li>Ensure seamless user experiences by resolving complex device, application, and connectivity issues both onsite and remotely.</li><li>Lead Troubleshooting &amp; Escalation Management</li><li>Take ownership of persistent or high-impact technical problems, applying deep diagnostic expertise.</li><li>Collaborate with infrastructure and application teams to escalate and resolve issues efficiently.</li><li>Support &amp; Optimize Office IT Infrastructure</li><li>Maintain and enhance video conferencing systems, network connectivity, and shared office technologies.</li><li>Ensure meeting spaces and collaboration tools are reliable, user-friendly, and aligned with hybrid work needs.</li><li>Represent IT in Cross-Functional Projects</li><li>Act as a technical liaison in office expansions, infrastructure upgrades, and service transitions.</li><li>Provide input on planning, implementation, and post-deployment support.</li><li>Maintain Documentation &amp; Knowledge Sharing</li><li>Create and refine internal documentation, SOPs, and troubleshooting guides.</li><li>Contribute to team knowledge bases and mentor peers through structured learning and informal coaching.</li><li>Provide Regional Onsite Support</li><li>Travel occasionally to regional offices to deliver hands-on support, assist with deployments, and build relationships with local teams.</li><li>Ensure consistent service standards across locations.</li></ul><p>Skills &amp; Competencies</p><ul><li>Advanced Troubleshooting</li><li>Diagnoses and resolves complex, persistent, or multi-layered technical issues across Windows, macOS, and mobile platforms.</li><li>Apply structured problem-solving and leverages enterprise tools to ensure long-term resolution and user satisfaction.</li><li>MacOS Expertise</li><li>Demonstrates deep proficiency in macOS administration, including user account management, software deployment, system preferences, and device compliance.</li><li>Confidently support Apple environments in mixed-platform workplaces.</li><li>Security Awareness</li><li>Upholds high standards of endpoint and data security in collaboration with the Security Operations Centre (SOC).</li><li>Support patching, access controls, and incident response protocols while promoting user awareness and safe practices.</li><li>Project Collaboration</li><li>Actively contributes to cross-functional IT initiatives such as infrastructure upgrades, office expansions, and technology rollouts.</li><li>Provide technical input, support implementation, and ensure smooth transitions for end users.</li><li>Documentation &amp; Knowledge Sharing</li><li>Creates and maintains clear, actionable documentation including SOPs, troubleshooting guides, and internal knowledge base articles.</li><li>Share expertise with peers and junior staff to promote consistency and continuous learning.</li><li>Customer Service Excellence</li><li>Delivers high-quality support across multiple channels - face-to-face, Teams, email - with professionalism, empathy, and clarity.</li><li>Build trust with users by resolving issues efficiently and communicating effectively.</li><li>Autonomy &amp; Leadership</li><li>Operates independently with minimal supervision, managing priorities and resolving escalations.</li><li>Mentor junior team members, lead local initiatives, and contribute to team development and service improvement.</li></ul><p>Education</p><ul><li>Bachelor’s degree in Information Technology, Computer Science, Computer Systems &amp; Network or System Engineering (or equivalent experience).</li><li>Certifications Relevant certifications (e.g., ACSP, ACiT, Microsoft Modern Desktop, ITIL Foundation).</li><li>Experience Requirements</li><li>Strong professional IT support experience, including remote and onsite roles.</li><li>At least 2 years of experience in IT operations or IT support function.</li><li>Advanced proficiency in Windows, macOS, and mobile platforms.</li><li>Strong experience with MDM tools (Jamf Pro, Intune).</li><li>Familiarity with ITIL service management and compliance practices.</li><li>Experience supporting a global customer base and collaborating across time zones.</li><li>Hands on experience with troubleshooting end-user IT equipment (Laptops, Monitor etc..) hardware issues will be an added advantage</li><li><br></li><li>.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor’s degree in Information Technology, Computer Science, Computer Systems &amp; Network or System Engineering (or equivalent experience).</li><li>Certifications Relevant certifications (e.g., ACSP, ACiT, Microsoft Modern Desktop, ITIL Foundation).</li><li>Strong professional IT support experience, including remote and onsite roles.</li><li>At least 2 years of experience in IT operations or IT support function.</li><li>Advanced proficiency in Windows, macOS, and mobile platforms.</li><li>Strong experience with MDM tools (Jamf Pro, Intune).</li><li>Familiarity with ITIL service management and compliance practices.</li><li>Experience supporting a global customer base and collaborating across time zones.</li><li>Hands on experience with troubleshooting end-user IT equipment (Laptops, Monitor etc..) hardware issues will be an added advantage</li><li>Strong understanding in basic IT technical concepts such as Microsoft Services, Networking, IT Infrastructure etc.</li><li>Ability to work in a fast-paced, ever changing environment.</li><li>Work effectively individually or in a team-oriented, collaborative environment with great interpersonal skills.</li><li>Demonstrated professionalism, service mindset, and interpersonal skills.</li></ul><p>Growth Indicators</p><ul><li>Leads Local Support Operations</li><li>Serves as the go-to technical lead for regional support activities, coordinating daily workflows, mentoring team members, and ensuring consistent service delivery aligned with enterprise standards.</li><li>Improves Support Processes &amp; User Experience</li><li>Identifies recurring challenges and inefficiencies, then initiates and implements enhancements to support workflows, documentation, and user-facing services.</li><li>Advocates for solutions that reduce friction and elevate satisfaction.</li><li>Recognizes AI as a critical tool for automating tasks, analysing support trends, and enhancing responsiveness.</li><li>Influences Strategic IT Planning</li><li>Provides input on infrastructure decisions, technology rollouts, and service design.</li><li>Collaborates with cross-functional teams to align support capabilities with broader IT goals and operational need.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>IT Operations is the frontline connection between IT@IFS and our global user community. Delivering local and remote support that ensures our colleagues have seamless access to the technology and systems they need to work efficiently. By providing responsive, high-quality support and continuously improving IT services, we enable teams to focus on delivering value without technical disruptions. This mid-level role is crafted for experienced IT professionals who excel in delivering high-quality technical support directly to end users across varied environments. As an IT Support Engineer, you are not only a frontline troubleshooter but also a strategic contributor to the broader support framework. You act as a critical escalation point for complex technical issues that go beyond first-line resolution, applying deep diagnostic expertise and a methodical approach to problem-solving. Your responsibilities span across maintaining and enhancing the performance of end-user systems and managing device configurations. In this capacity, you operate with a high degree of autonomy, often leading initiatives that improve service delivery and user satisfaction. You are expected to proactively identify inefficiencies, implement system optimizations, and contribute to continual service improvement efforts. Collaboration is key, as you work closely with cross-functional and cross-regional teams to uphold service excellence, share best practices, and align support strategies with organizational goals. Your role also involves mentoring junior support staff, shaping technical documentation, and participating in the rollout of new technologies and tools that enhance the end-user experience. Ultimately, this position demands a balance of hands-on technical proficiency, strategic thinking, and a user-centric mindset. You are a trusted technical advisor within the support ecosystem, driving operational resilience and ensuring that users across the enterprise experience seamless, secure, and responsive IT services.</p><p>Key Responsibilities</p><ul><li>Deliver Advanced Multi-Platform Support: Provide expert-level technical assistance across Windows, macOS, and mobile platforms. Ensure seamless user experiences by resolving complex device, application, and connectivity issues both onsite and remotely.</li><li>Lead Troubleshooting &amp; Escalation Management: Take ownership of persistent or high-impact technical problems, applying deep diagnostic expertise. Collaborate with infrastructure and application teams to escalate and resolve issues efficiently.</li><li>Support &amp; Optimize Office IT Infrastructure: Maintain and enhance video conferencing systems, network connectivity, and shared office technologies. Ensure meeting spaces and collaboration tools are reliable, user-friendly, and aligned with hybrid work needs.</li><li>Represent IT in Cross-Functional Projects: Act as a technical liaison in office expansions, infrastructure upgrades, and service transitions. Provide input on planning, implementation, and post-deployment support.</li><li>Maintain Documentation &amp; Knowledge Sharing: Create and refine internal documentation, SOPs, and troubleshooting guides. Contribute to team knowledge bases and mentor peers through structured learning and informal coaching.</li><li>Provide Regional Onsite Support: Travel occasionally to regional offices to deliver hands-on support, assist with deployments, and build relationships with local teams. Ensure consistent service standards across locations.</li></ul><p>Skills &amp; Competencies</p><ul><li>Advanced Troubleshooting: Diagnoses and resolves complex, persistent, or multi-layered technical issues across Windows, macOS, and mobile platforms. Apply structured problem-solving and leverages enterprise tools to ensure long-term resolution and user satisfaction.</li><li>MacOS Expertise: Demonstrates deep proficiency in macOS administration, including user account management, software deployment, system preferences, and device compliance. Confidently support Apple environments in mixed-platform workplaces.</li><li>Security Awareness: Upholds high standards of endpoint and data security in collaboration with the Security Operations Centre (SOC). Support patching, access controls, and incident response protocols while promoting user awareness and safe practices.</li><li>Project Collaboration: Actively contributes to cross-functional IT initiatives such as infrastructure upgrades, office expansions, and technology rollouts. Provide technical input, support implementation, and ensure smooth transitions for end users.</li><li>Documentation &amp; Knowledge Sharing: Creates and maintains clear, actionable documentation including SOPs, troubleshooting guides, and internal knowledge base articles. Share expertise with peers and junior staff to promote consistency and continuous learning.</li><li>Customer Service Excellence: Delivers high-quality support across multiple channels - face-to-face, Teams, email - with professionalism, empathy, and clarity. Build trust with users by resolving issues efficiently and communicating effectively.</li><li>Autonomy &amp; Leadership: Operates independently with minimal supervision, managing priorities and resolving escalations. Mentor junior team members, lead local initiatives, and contribute to team development and service improvement.</li></ul><p>Growth Indicators</p><ul><li>Leads Local Support Operations: Serves as the go-to technical lead for regional support activities, coordinating daily workflows, mentoring team members, and ensuring consistent service delivery aligned with enterprise standards.</li><li>Improves Support Processes &amp; User Experience: Identifies recurring challenges and inefficiencies, then initiates and implements enhancements to support workflows, documentation, and user-facing services. Advocates for solutions that reduce friction and elevate satisfaction. Recognizes AI as a critical tool for automating tasks, analysing support trends, and enhancing responsiveness.</li><li>Influences Strategic IT Planning: Provides input on infrastructure decisions, technology rollouts, and service design. Collaborates with cross-functional teams to align support capabilities with broader IT goals and operational need.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: Bachelor's degree in Information Technology, Computer Science, Computer Systems &amp; Network or System Engineering (or equivalent experience).</li><li>Certifications: Relevant certifications (e.g., ACSP, ACiT, Microsoft Modern Desktop, ITIL Foundation).</li><li>Experience Requirements: Strong professional IT support experience, including remote and onsite roles. At least 2 years of experience in IT operations or IT support function. Advanced proficiency in Windows, macOS, and mobile platforms. Strong experience with MDM tools (Jamf Pro, Intune). Familiarity with ITIL service management and compliance practices. Experience supporting a global customer base and collaborating across time zones. Hands-on experience with troubleshooting end-user IT equipment (Laptops, Monitor etc.) hardware issues will be an added advantage. Strong understanding in basic IT technical concepts such as Microsoft Services, Networking, IT Infrastructure etc. Ability to work in a fast-paced, ever-changing environment. Work effectively individually or in a team-oriented, collaborative environment with great interpersonal skills. Demonstrated professionalism, service mindset, and interpersonal skills.</li></ul><p></p></section>

<p>Redefining Land, Air, and Sea Travel Elevating Destinations. Coastal Transportation Services Company, a subsidiary of Red Sea Global, provides Transportation services at our Red Sea destination and is part of the Red Sea Global Group of companies. We specialize in providing transportation services to our Red Sea destination. As a subsidiary, Coastal Transportation Services Co. benefits from shared strategic goals and collaborative initiatives within the Red Sea Global group of companies, enhancing our ability to serve our clients effectively. Are you ready to transform the future of transportation? At Coastal Transportation Services Co., we are driven by innovation, creativity, and a passion for redefining transportation. Our team is shaping the future with cutting-edge projects, from autonomous vehicles to sustainable transportation solutions. We are seeking forward-thinking individuals eager to collaborate in a dynamic, fast-paced environment where ideas become reality. Join us in revolutionizing transportation and creating a smarter, more sustainable world one innovation at a time. Join our visionary team and help shape the future of transportation! Job Purpose: A Supervisory team role working as a member of a 24/7 shift system to provide leadership to the team as well as supporting vessel berthing assistance and marina operational support. Good communication, personal presentation, and reporting skills are required, as is the ability to work night shifts. To provide clear communication and present clear reporting skills in the execution of the position, with the ability to problem solve and take initiative. Lead the dockside assistance for guest movements and assign visitor berthing, able to work without close management. Lead the response in respect to the safety of the marina and vessel assets in all emergencies. Job Responsibilities: Pre-opening Support the on-the-job training of Jnr Dockhands. Strong maintenance and fault-finding focus, to support the creation of a snagging list of the marina prior to handover/acceptance of the marina Supporting scheduling creation and basic reporting functions. Supports the development of site-specific SOPs through the provision of feedback and adjustments, working with management to train improvements to the team. Any other duties, which may be assigned from time to time as directed by the Supervisor or Manager. Informs manager of any matter of concern to marina. Adopting a flexible approach towards working times as may be reasonably required to properly fulfil their duties. Ensure vessels in the marina are securely moored and protected from damage at all times, communicating with the Captains and crew as required. Operational Assisting guests and crews with services as they may reasonably request. Leading the routine checks, cleaning, repair, and maintenance of the pontoons, marina workboats, and marina facility. Leading the cleaning and washing of vessels as per roster/operational requirements, ensuring adherence to SOP s and monitoring the use of company resources. Cleaning and tidying marina and jetties, removing litter from the sea, and emptying garbage bins. Managing the inventory, safe storage, and using the correct cleaning chemicals for the correct incidence, and following product instructions and usage procedures. Strong basic maintenance skills to support marina maintenance and show initiative in the action of repairs. Assess the cleanliness of the marina and proactively lead the cleaning and polishing of fittings and fixtures as required. Ensuring all public areas are clean, tidy, and presentable always. Driving club cars for passenger, luggage, and garbage duties. Daily, weekly, and accident reporting using diaries and administrative forms as well as adequate computer skills for the use of marina management reporting. Active involvement in all training programs and learning additional skills, championing the customer service training programs. Supervising and executing operations at marina fuel docks and fuel payment handling. Leading the dockhand team supporting the vessel movements, line handling, and rescue with own initiative. Driving of the marina workboat (with correct license and proven skills) to support berthing, emergency procedures, and any towing as required. Assisting at special events, exhibitions, and promotions. Championing all Health, Safety &amp; environmental policies as well as all company guidelines. Ensuring that these are adhered to by all, reporting any variances to the marina management team. Able to apply the knowledge of RSG processes across to other marina, should it be required. Ensure all marina rules and regulations are followed, educating yacht crew as needed, supporting the proactive resolution of basic infractions, and maintaining details of these in reports to the manager. In times of poor weather will be scheduled for additional shifts, or alternatively, remain on call in case of emergency. Showing no restraint in order to save life or property in the event of an emergency, following company ERP and protocols.</p><p><strong>Desired Candidate Profile</strong></p><p>A good secondary education.</p><p>Middle East experience ideally in KSA would be advantageous.</p><p>Ability to work physically in the outdoors, carrying up to 23kg.</p><p>Able to swim/ move safely through the water for 50 m.</p><p>First Aid training.</p><p>Basic fire fighting knowledge, with previous training preferred.</p><p>Previous experience within a marina, yachting or watersports environment with knowledge of marina equipment.</p><p>Good communication skills including clear handwriting.</p><p>Ability to communicate of UHF and/or VHF with yachting vocabulary.</p><p>A positive attitude and customer-centered approach.</p><p>Well Organized.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Overview</b><br><p>Builds and coaches others on customer, partner, and internal stakeholder engagement strategy and models. Identifies, navigates, communicates, and influences key customer technical, business, and executive-level stakeholders (including partners). Initiates the gathering of information on the business and Information Technology objectives for customer organizations using partnerships with other account team leaders to identify customer priorities. Understands, identifies, and aligns Microsoft solutions, and technical capabilities. Engages in conversations with customers and demonstrates alignment between customer objectives and the current Microsoft portfolio of work in the customer account. Leads the strategic execution of program planning and customer-facing program reviews, prioritization of engagements, and management of key stakeholder and executive expectations to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success. Proactively identifies, monitors, and mitigates actual and potential blockers to consumption through data analysis and customer feedback.</p><br><br><br><b>Responsibilities</b><br>Customer Relationship Management<br>Builds and coaches others on customer, partner, and internal stakeholder engagement strategy and models. Develops, maintains, and builds upon foundational relationships with key customer stakeholders and technical professionals to enable quality and secure solution delivery and health using partnerships with other account team leaders and leads orchestration across internal/external stakeholders. Expands customer and partner relationships beyond the current Unified Support contract consumers with a focus on leading the definition of business outcomes and how to align Microsoft strategy to customer business priorities.<br><br>Identifies, navigates, communicates, and influences key customer technical, business, and executive-level stakeholders (including partners). Guides and leads conversations to facilitate the achievement of customer business objectives by leveraging their investment in Microsoft. Maps internal roles to customer priorities to action the needs of customers and provides input into customer priorities. Holds, maintains, and nurtures internal stakeholder relationships. Influences and challenges senior/executive internal stakeholders. Leads business value conversations at customer executive levels and incorporates a focus on security and resiliency.<br><br>Initiates the gathering of information on the business and Information Technology objectives for customer organizations using partnerships with other account team leaders to identify customer priorities. Partners with Account Team to create a customer success plan and contribute to the shared customer account plan in support of customer security and resiliency needs and customer objectives specific to the customer's business transformation programs and common to their industry.<br><br><br>Customer Success Leadership<br>Engages in conversations with customers and demonstrates alignment between customer objectives and the current Microsoft portfolio of work in the customer account. Promotes the organizational and customer success strategy with customers. Aligns Microsoft technology and services with the customer's goals and objectives to form a cooperative strategy that includes security as a core component. Engages in account team planning, promoting business and technical needs for change that challenge customer thinking. Aligns with the account team to link Customer Success Plans (CSPs) with account plan priorities and develop bookable programs of work. Challenges the customer and influences their strategic decision making, driving the case for change towards improved operational health and security.<br><br>Proactively identifies, monitors, and mitigates actual and potential blockers (including security and compliance concerns) to consumption through data analysis and customer feedback. Mobilizes resources to address actual and potential blockers to consumption, associated issues, and to ensure delivery on Customer Success Plans (CSPs). Holds accountability for identified consumption milestones and their completion. Partners with customers to proactively identify opportunities for growth, optimize usage, and drive adoption. Partners with customers to understand their business objectives, identify opportunities where Microsoft offerings can help achieve those objectives, and aligns Microsoft products and services to agreed-upon customer outcomes and account priorities. Leverages an understanding of the customer's needs and business objectives to identify opportunities where Microsoft can provide added value to maximize retention and minimize churn.<br><br>Leads the strategic execution of program planning and customer-facing program reviews, prioritization of engagements, and management of key stakeholder and executive expectations to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success. Leverages Microsoft delivery management methodologies, processes, and tools to manage and improve customer operational health. Proactively identifies and mitigates customer blockers (including security and compliance risks) by leveraging Microsoft solutions and services, and develops deliverable programs of work. Orchestrates delivery resources to facilitate value realization with a focus on driving operational health. Leads delivery program reviews with internal stakeholders to ensure alignment on customer outcomes and account priorities. Leads escalation management and communications for delivery programs in the customer account.<br><br><br>Technical Relevance<br>Understands, identifies, and aligns Microsoft solutions, and technical capabilities (e.g., Azure, Security, Modern Work, Dynamics) to customer needs and priorities. Leverages broad foundational industry and technical expertise to enable customer success. Identifies complex customer scenarios (e.g., Independent Software Vendors [ISV], cross-cloud, partner) and aligns with technical specialists to identify relevant cross-cloud technology solutions. Strengthens Microsoft's position in the customers' cloud technology marketplace against competitors. Leverages understanding of the customer's technology platform and Microsoft's technology roadmap to enable customer digital transformation.<br><br><br><br><br><b>Qualifications</b><br>Required/minimum qualifications<br>Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 3+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 4+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience.<br>Additional or preferred qualifications<br>Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 6+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 8+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience.<br>3+ years relevant work experience within customer industry.<br>Microsoft or competitor equivalent (e.g., AWS) certification in relevant technologies (e.g., Azure, 365).<br>Information Technology Infrastructure Library (ITIL) Foundation certification or equivalent service management certification.<br>Project Management Institute (PMI) or equivalent Project Management certification.<br>Prosci or equivalent certification.<br><br><br> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Job Purpose</b> The Data Management Specialist is responsible for implementing, configuring, and supporting enterprise Data Management solutions, including Data Governance, Data Catalog, Metadata Management, Data Quality, and Data Classification. The role ensures successful onboarding of data assets into governance platforms, maintains metadata integrity, enables data quality monitoring, and supports compliance with organizational policies and regulatory frameworks such as SDAIA, NDMO, and PDPL. The specialist will work closely with business stakeholders, Data Stewards, Data Custodians, and technical teams to ensure effective implementation, operation, and continuous improvement of enterprise data management capabilities throughout the project lifecycle.</p><p>Key Responsibilities</p><ul><li><strong>Data Catalog &amp; Metadata Management</strong> Implement, configure, and maintain enterprise Data Catalog solutions. Ensure all enterprise data assets are inventoried, classified, documented, and governed within the Data Catalog. Develop and maintain metadata models, taxonomies, business glossaries, and metadata standards. Configure metadata harvesting, lineage, and synchronization across enterprise data sources. Support business and technical teams in maintaining accurate metadata and improving data discoverability. Configure and manage workflows supporting metadata management and data classification. Ensure classification labels and metadata standards are consistently applied across data assets.</li><li><strong>Data Governance</strong> Configure and administer Data Governance tools, workflows, dashboards, and policy enforcement mechanisms. Support implementation of enterprise Data Governance policies, standards, and procedures. Collaborate with Data Owners, Data Stewards, and Custodians to operationalize governance processes. Monitor governance compliance and generate governance metrics and reports. Maintain governance documentation in accordance with organizational standards. Support implementation of data ownership, stewardship, and accountability models.</li><li><strong>Data Quality Management</strong> Conduct enterprise-wide data profiling and quality assessments using approved Data Quality platforms. Configure and administer Data Quality tools for profiling, validation, monitoring, and issue management. Design, implement, and maintain business and technical Data Quality rules. Develop automated Data Quality controls, monitoring jobs, alerts, and exception management processes. Monitor Data Quality KPIs and produce dashboards, scorecards, and management reports. Collaborate with business teams to implement remediation and cleansing initiatives. Support continuous improvement of enterprise Data Quality processes. Integrate Data Quality capabilities with Metadata Management and Data Governance platforms.</li><li><strong>Compliance &amp; Regulatory Support</strong> Ensure compliance with SDAIA, NDMO, PDPL, and organizational data management standards. Support implementation of enterprise data classification requirements. Ensure governance controls align with applicable regulatory requirements. Assist in internal and external audits related to Data Governance and Data Quality.</li><li><strong>Stakeholder Engagement &amp; Knowledge Transfer</strong> Work collaboratively with business and technical stakeholders throughout the project lifecycle. Deliver user enablement sessions and technical training on Data Governance and Data Quality tools. Support adoption of enterprise data management practices across business units. Prepare technical documentation, operating procedures, implementation guides, and knowledge transfer materials.</li></ul><p>Qualifications &amp; Experience</p><ul><li><strong>Education</strong> Bachelor's degree in Computer Science, Information Management, Information Systems, Data Science, or a related discipline.</li><li><strong>Experience</strong> Minimum 5 years of hands-on implementation experience in one or more of the following: Data Governance, Data Quality, Metadata Management, Data Catalog, Data Privacy, Enterprise Data Management initiatives. Experience implementing enterprise Data Governance and Data Quality solutions across large organizations. Experience supporting enterprise data governance operating models and regulatory compliance initiatives.</li><li><strong>Mandatory Skills</strong> Strong Arabic and English communication skills (written and verbal). Strong understanding of enterprise Data Management principles. Experience with Metadata Management and Data Catalog implementation. Strong understanding of Data Governance frameworks. Knowledge of Data Quality methodologies and implementation. Experience with data profiling, cleansing, monitoring, and remediation. Understanding of data lineage and metadata management. Excellent analytical and problem-solving skills. Strong documentation and stakeholder management skills. Ability to work effectively with business and technical stakeholders.</li><li><strong>Regulatory Knowledge</strong> Good understanding of: SDAIA, NDMO, PDPL, Data Classification Framework, Other applicable KSA regulatory standards.</li><li><br></li><li><strong>Preferred Certifications</strong> One or more of the following certifications is preferred: Certified Data Management Professional (CDMP), Data Governance &amp; Stewardship Professional (DGSP), Informatica Professional Certifications, Collibra Ranger Certification, DAMA Certification, Microsoft Azure Data certifications, AWS Data Analytics Certification, Equivalent industry-recognized Data Management certifications.</li><li><strong>Mandatory Requirements</strong> The proposed resource must satisfy the following minimum requirements: Strong English communication skills (written and spoken). Minimum 5 years of relevant implementation experience in Data Governance, Data Quality, Metadata Management, Data Privacy, or related enterprise data management initiatives. Relevant industry certifications and technical qualifications applicable to the role. Demonstrated experience implementing enterprise Data Governance and Data Quality solutions in large organizations. Ability to collaborate effectively with business stakeholders, technical teams, Data Owners, Data Stewards, and compliance functions.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><strong>Education</strong> Bachelor's degree in Computer Science, Information Management, Information Systems, Data Science, or a related discipline.</li><li><strong>Experience</strong> Minimum 5 years of hands-on implementation experience in one or more of the following: Data Governance, Data Quality, Metadata Management, Data Catalog, Data Privacy, Enterprise Data Management initiatives. Experience implementing enterprise Data Governance and Data Quality solutions across large organizations. Experience supporting enterprise data governance operating models and regulatory compliance initiatives.</li><li><strong>Mandatory Skills</strong> Strong Arabic and English communication skills (written and verbal). Strong understanding of enterprise Data Management principles. Experience with Metadata Management and Data Catalog implementation. Strong understanding of Data Governance frameworks. Knowledge of Data Quality methodologies and implementation. Experience with data profiling, cleansing, monitoring, and remediation. Understanding of data lineage and metadata management. Excellent analytical and problem-solving skills. Strong documentation and stakeholder management skills. Ability to work effectively with business and technical stakeholders.</li><li><strong>Regulatory Knowledge</strong> Good understanding of: SDAIA, NDMO, PDPL, Data Classification Framework, Other applicable KSA regulatory standards.</li><li><strong>Technical Skills</strong> Candidates should have experience with one of the following technology stacks:<br><strong>Option 1 (Open Source Stack)</strong> Mandatory Combination: OpenMetadata, Great Expectations. Good to Have: Soda Splink, libpostal, OpenRefine, Collate.<br><strong>Option 2 (Enterprise Stack)</strong> Mandatory Combination: Hands-on experience with one or more Informatica products, including: Informatica Intelligent Data Management Cloud (IDMC), Cloud Data Governance &amp; Catalog (CDGC), Cloud Data Quality (CDQ), Enterprise Data Catalog (EDC), Informatica Data Quality (IDQ), Informatica Axon, PowerCenter. Experience with equivalent enterprise Data Governance and Data Quality platforms is also considered valuable.</li><li><strong>Preferred Certifications</strong> One or more of the following certifications is preferred: Certified Data Management Professional (CDMP), Data Governance &amp; Stewardship Professional (DGSP), Informatica Professional Certifications, Collibra Ranger Certification, DAMA Certification, Microsoft Azure Data certifications, AWS Data Analytics Certification, Equivalent industry-recognized Data Management certifications.</li><li><strong>Mandatory Requirements</strong> The proposed resource must satisfy the following minimum requirements: Strong English communication skills (written and spoken). Minimum 5 years of relevant implementation experience in Data Governance, Data Quality, Metadata Management, Data Privacy, or related enterprise data management initiatives. Relevant industry certifications and technical qualifications applicable to the role. Demonstrated experience implementing enterprise Data Governance and Data Quality solutions in large organizations. Ability to collaborate effectively with business stakeholders, technical teams, Data Owners, Data Stewards, and compliance functions.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.<br>Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.<br>Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.</p><br><br><br><br><br><br><p><b>Job Purpose</b></p><br><br><p>Accountable for growing Haleon Saudi Arabia’s Expert business sales and impact by establishing a very efficient and strong go to market model, leveraging digital capabilities, strengthening HCP and DHCP pharmacist recommendation, advocacy and engagement for Haleon brands. The role leads the Saudi Expert strategy and execution agenda across sales, tender participation, medical detailing, expert marketing, omnichannel activations, KOL engagement, scientific education, field force effectiveness and compliant third-party interactions. The role ensures local execution is aligned with Haleon global guidelines, regional priorities, Saudi regulatory requirements and the highest standards of governance, compliance and business integrity.</p><br><br><br><p><b>Key Responsibilities</b></p><br><br><ul><li><p>Develop and execute the Saudi Expert strategy to increase sales in health care institutions (including tenders), HCP/DHCP prescription, recommendation and pharmacist advocacy for Haleon brands, ensuring strong linkage to commercial priorities, brand strategies and local market opportunities.</p><br><br></li><li><p>Drive expert marketing plans through effective allocation of budget and resources across face-to-face detailing, sampling, HCP/HCO meetings, scientific conferences, medical education, audio-visual activities, digital medical activations and omnichannel engagement.</p><br><br></li><li><p>Lead medical detailing strategy, including field force sizing, geographic deployment, customer targeting, coverage, frequency, workload, call quality, KPIs, productivity and field force optimization in line with global guidance and regional strategic priorities.</p><br><br></li><li><p>Translate global and regional Expert practices into Saudi-specific operating plans, ensuring strong adaptation to local customer needs, regulatory expectations, marketplace dynamics and Haleon ways of working.</p><br><br></li><li><p>Lead, coach and develop Expert team members and people managers, including selection, onboarding, retention, performance management, capability building, coaching, tactical planning and continuous motivation of teams.</p><br><br></li><li><p>Collaborate with HR to build reward, recognition, learning and development plans for the Expert team, including incentive principles, recognition programs, capability curricula, role expansion and career development opportunities.</p><br><br></li><li><p>Drive best-in-class risk management and governance processes, including SOP adherence, internal monitoring, decision-making controls and proactive identification and mitigation of risks linked to interactions with HCPs, HCOs, medical associations, government officials, dental schools and pharmacists.</p><br><br></li><li><p>Work closely with Marketing, Medical, Regulatory, Commercial Excellence, Sales, Supply and Regional/Global Expert teams to convert the broader Expert strategy into clear local execution plans, priorities and measurable outcomes.</p><br><br></li><li><p>Lead pre-launch Expert and medical detailing plans for innovations in partnership with local and regional commercial teams, ensuring launch readiness, customer engagement plans and compliant educational materials.</p><br><br></li><li><p>Build and manage HCP/DHCP endorsement programs, including database quality, customer segmentation, reporting, validation, speaker engagement, sponsorships, disease awareness campaigns, digital expert activation, clinic branding and sampling excellence.</p><br><br></li><li><p>Manage third-party and outsourced Expert-related arrangements in partnership with Legal, Procurement, Compliance and HR, including contracts, payment terms, communication standards, training, code of conduct, ABAC requirements and performance delivery.</p><br><br></li><li><p>Oversee agency and supplier interactions for Expert marketing activities, including campaign design, medical detailing toolkits, brand-related expert materials, approvals and compliance with Haleon policies and Saudi regulatory requirements.</p><br><br></li><li><p>Shape and accelerate Expert omnichannel engagement in Saudi Arabia, ensuring coordination with regional/global direction and effective integration of digital capabilities, data, CRM/SFA insights and field execution.</p><br><br></li><li><p>Provide clear business updates, insights and recommendations to the Saudi Leadership Team on Expert performance, opportunities, risks, competitive intelligence and actions required to accelerate growth.</p><br><br></li></ul><br><br><p><b>Qualifications &amp; Skills</b></p><br><br><ul><li><p>Generally 7–10 years of experience in Pharma, Consumer Health or a relevant healthcare/commercial environment, with significant experience in Expert Marketing, Medical Detailing, Sales or Commercial Management.</p><br><br></li><li><p>Strong previous experience leading or working closely with an Expert / Medical Detailing function, ideally in Saudi Arabia or the broader GCC / Middle East region.</p><br><br></li><li><p>Extensive knowledge of global and regional Expert practices, including HCP/DHCP engagement models, field force effectiveness, expert marketing activation, omnichannel expert engagement, KOL management, scientific education and compliant recommendation-building approaches.</p><br><br></li><li><p>University degree in Pharmacy, Veterinary Medicine, Sciences, Business, Marketing or a related field. MBA or Master’s degree is a plus.</p><br><br></li><li><p>Strong commercial business acumen with the ability to connect Expert strategies to sales, market share, recommendation share and brand growth outcomes.</p><br><br></li><li><p>Strong understanding of Saudi healthcare, pharmacy, HCP/DHCP and regulatory environment is highly preferred.</p><br><br></li><li><p>Excellent communication, negotiation, stakeholder management and influencing skills across internal and external stakeholders.</p><br><br></li><li><p>Strong knowledge of Expert Marketing, Business Management, Field Force Effectiveness and customer engagement excellence.</p><br><br></li><li><p>High interpersonal effectiveness, with the ability to build trust, collaborate across boundaries and lead through influence.</p><br><br></li><li><p>Strategic agility with strong execution discipline, analytical thinking and ability to convert insights into practical action plans.</p><br><br></li><li><p>Strong people leadership capability, including coaching, feedback, talent development, performance management and motivation of teams.</p><br><br></li><li><p>High standards of compliance, governance and integrity, with strong understanding of responsible engagement with HCPs, HCOs, suppliers and third parties.</p><br><br></li></ul><br><p><b>Key Success Measures</b></p><br><br><ul><li><p>Growth in Sales, Expert-driven recommendation, prescription and advocacy KPIs for priority Haleon brands.</p><br><br></li><li><p>Improved field force productivity, coverage, frequency, call quality and customer engagement outcomes.</p><br><br></li><li><p>Strong execution of local Expert priorities aligned with global and regional direction.</p><br><br></li><li><p>High-quality, compliant and timely delivery of expert marketing activations, scientific education and KOL engagement.</p><br><br></li><li><p>Improved team capability, engagement, retention and leadership strength within the Saudi Expert organization.</p><br><br></li><li><p>Robust governance, risk management and adherence to Haleon policies, ABAC standards and Saudi regulatory requirements.</p><br><br></li></ul><br><p><b>Haleon Behaviours &amp; Leadership Expectations</b></p><br><br><ul><li><p>Act with integrity and consistent role model Haleon values and behaviours.</p><br><br></li><li><p>Focus on delivering everyday health with humanity for Saudi consumers and healthcare professionals.</p><br><br></li><li><p>Build strong partnerships across local, regional and global teams, creating clarity, ownership and shared accountability.</p><br><br></li><li><p>Lead with curiosity, external focus, data-driven decision-making and continuous improvement mindset.</p><br><br></li><li><p>Create a motivating, inclusive and performance-oriented team environment with strong coaching and psychological safety.</p><br><br></li></ul><br><br><br><p>&nbsp;<span><b><span>Job Posting End Date</span></b></span></p><br><br><br><br>2026-07-30<br><br><br><span><b>Equal Opportunities</b></span><p>Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong. <br>During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees.&nbsp; <br>The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.</p><br><br><br><br><br><span><b><span>Adjustment or Accommodations Request</span></b></span><p>If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence.&nbsp;</p><br><br><br><br><br><span><b><span>Note to candidates</span></b></span><p>The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.</p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.</p><br><p>At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.</p><br><p>We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.</p><br><p>By joining our team, you will have the opportunity to be part of a <strong>global, diverse environment;</strong> you will be joining a <strong>winning team</strong> with a <strong><u>commitment to sustainability;</u></strong> and a company where we get things done so that you can <strong>make a positive impact</strong> on the world.</p><br><p>We’re looking for innovative and original thinkers to work in an environment where you can <strong>#MakeYourMoment</strong> so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.</p><br><p>If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.</p><br><br>Job Description<br><p>IT Operations&nbsp;is the frontline connection between IT@IFS and our global user community. Delivering local and remote support that ensures our colleagues have seamless access to the technology and systems they need to work efficiently. By providing responsive, high-quality support and continuously improving IT services, we enable teams to focus on delivering value without technical disruptions.&nbsp;</p><br><p>This mid-level role is crafted for experienced IT professionals who excel in delivering high-quality technical support directly to end users across varied environments. As an IT Support Engineer, you are not only a frontline troubleshooter but also a strategic contributor to the broader support framework. You act as a critical escalation point for complex technical issues that go beyond first-line resolution, applying deep diagnostic&nbsp;expertise&nbsp;and a methodical approach to problem-solving. Your responsibilities span across&nbsp;maintaining&nbsp;and enhancing the performance of end-user systems and managing device configurations.&nbsp;</p><br><p>In this capacity, you&nbsp;operate&nbsp;with a high degree of autonomy, often leading initiatives that improve service delivery and user satisfaction. You are expected to proactively&nbsp;identify&nbsp;inefficiencies,&nbsp;implement system optimizations, and contribute to continual service improvement efforts. Collaboration is key, as you work closely with cross-functional and cross-regional teams to uphold service excellence, share best practices, and align support strategies with organizational goals. Your role also involves mentoring junior support staff, shaping technical documentation, and&nbsp;participating&nbsp;in the rollout of&nbsp;new technologies&nbsp;and tools that enhance the end-user experience.&nbsp;</p><br><p>Ultimately, this&nbsp;position demands a balance of hands-on technical&nbsp;proficiency, strategic thinking, and a user-centric mindset. You are a trusted technical advisor within the support ecosystem, driving operational resilience and ensuring that users across the enterprise experience seamless, secure, and responsive IT services.&nbsp;</p><br><p><strong>Key Responsibilities&nbsp;&nbsp;</strong></p><br><p><strong>Deliver Advanced Multi-Platform Support&nbsp;</strong></p><br><ul><li><p>Provide expert-level technical&nbsp;assistance&nbsp;across Windows, macOS, and mobile platforms.&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Ensure seamless user experiences by resolving complex device, application, and connectivity issues both onsite and remotely.&nbsp;</p><br></li></ul><p><strong>Lead Troubleshooting &amp; Escalation Management&nbsp;</strong></p><br><ul><li><p>Take ownership of persistent or high-impact technical problems, applying deep diagnostic&nbsp;expertise.&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Collaborate with infrastructure and application teams to escalate and resolve issues efficiently.&nbsp;</p><br></li></ul><p><strong>Support &amp; Optimize Office IT Infrastructure&nbsp;</strong></p><br><ul><li><p>Maintain and enhance video conferencing systems, network connectivity, and shared office technologies.&nbsp;</p><br></li></ul><ul><li><p>Ensure meeting spaces and collaboration tools are reliable, user-friendly, and aligned with hybrid work needs.&nbsp;</p><br></li></ul><p><strong>Represent IT in Cross-Functional Projects&nbsp;</strong></p><br><ul><li><p>Act as a technical liaison in office expansions, infrastructure upgrades, and service transitions.&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Provide input on planning, implementation, and post-deployment support.&nbsp;</p><br></li></ul><p><strong>Maintain Documentation &amp; Knowledge Sharing&nbsp;</strong></p><br><ul><li><p>Create and refine internal documentation, SOPs, and troubleshooting guides.&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Contribute to team knowledge bases and mentor peers through structured learning and informal coaching.</p><br></li></ul><p><strong>Provide Regional Onsite Support&nbsp;</strong></p><br><ul><li><p>Travel occasionally to regional offices to deliver hands-on support,&nbsp;assist&nbsp;with deployments, and build relationships with local teams.&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Ensure consistent service standards across locations.&nbsp;</p><br></li></ul><p><strong>Skills &amp;&nbsp;Competencies&nbsp;&nbsp;</strong></p><br><p><strong>Advanced Troubleshooting&nbsp;</strong></p><br><ul><li><p>Diagnoses and resolves complex, persistent, or multi-layered technical issues across Windows, macOS, and mobile platforms.&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Apply structured problem-solving and leverages enterprise tools to ensure long-term resolution and user satisfaction.&nbsp;</p><br></li></ul><p><strong>MacOS Expertise&nbsp;</strong></p><br><ul><li><p>Demonstrates deep&nbsp;proficiency&nbsp;in macOS administration, including user account management, software deployment, system preferences, and device compliance.&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Confidently support Apple environments in mixed-platform workplaces.&nbsp;</p><br></li></ul><p><strong>Security Awareness&nbsp;</strong></p><br><ul><li><p>Upholds&nbsp;high standards&nbsp;of endpoint and data security in collaboration with the Security Operations Centre (SOC).&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Support patching, access controls, and incident response protocols while promoting user awareness and safe practices.&nbsp;</p><br></li></ul><p><strong>Project Collaboration&nbsp;</strong></p><br><ul><li><p>Actively contributes to cross-functional IT initiatives such as infrastructure upgrades, office expansions, and technology rollouts.&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Provide technical input, support implementation, and ensure smooth transitions for end users.&nbsp;</p><br></li></ul><p><strong>Documentation &amp; Knowledge Sharing&nbsp;</strong></p><br><ul><li><p>Creates and&nbsp;maintains&nbsp;clear, actionable documentation including SOPs, troubleshooting guides, and internal knowledge base articles.&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Share&nbsp;expertise&nbsp;with peers and junior staff to promote consistency and continuous learning.&nbsp;</p><br></li></ul><p><strong>Customer Service Excellence&nbsp;</strong></p><br><ul><li><p>Delivers high-quality support across multiple channels - face-to-face, Teams, email - with professionalism, empathy, and clarity.&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Build trust with users by resolving issues efficiently and communicating effectively.&nbsp;</p><br></li></ul><p><strong>Autonomy &amp; Leadership&nbsp;</strong></p><br><ul><li><p>Operates independently with minimal supervision, managing priorities and resolving escalations.&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Mentor junior team members, lead local initiatives, and contribute to team development and service improvement.&nbsp;</p><br></li></ul><br>Qualifications<br><p><strong>Education&nbsp;</strong></p><br><ul><li>Bachelor’s degree&nbsp;in Information Technology, Computer Science, Computer Systems &amp; Network or System Engineering (or equivalent experience).&nbsp;</li></ul><p><strong>Certifications</strong>&nbsp;&nbsp;</p><br><ul><li><p> Relevant certifications (e.g., ACSP,&nbsp;ACiT, Microsoft Modern Desktop, ITIL Foundation).&nbsp;</p><br></li></ul><p><strong>Experience Requirements&nbsp;</strong></p><br><ul><li>Strong professional IT support experience, including remote and onsite roles.&nbsp;&nbsp;</li><li>At least 2&nbsp;years of experience in IT operations or IT support function.</li><li>Advanced&nbsp;proficiency&nbsp;in Windows, macOS, and mobile platforms.&nbsp;</li><li>Strong experience with MDM tools (Jamf&nbsp;Pro, Intune).&nbsp;</li><li>Familiarity with ITIL service management and compliance practices.&nbsp;</li><li>Experience supporting a global customer base and collaborating across time zones.&nbsp;&nbsp;</li><li>Hands on experience with troubleshooting end-user IT equipment &nbsp;(Laptops, Monitor etc..) hardware issues will be an added advantage</li><li>Strong understanding in basic IT technical concepts such as Microsoft Services, Networking, IT Infrastructure etc.</li><li>Ability to work in a fast-paced, ever changing environment.</li><li>Work effectively individually or in a team-oriented, collaborative environment with great interpersonal skills.</li><li>Demonstrated professionalism, service mindset, and interpersonal skills.&nbsp;</li></ul><p><strong>Growth Indicators</strong></p><br><ul><li><p>Leads Local Support Operations&nbsp;<br> Serves as the go-to technical lead for regional support activities, coordinating daily workflows, mentoring team members, and ensuring consistent service delivery aligned with enterprise standards.&nbsp;&nbsp;&nbsp;</p><br></li><li><p>Improves Support Processes &amp; User Experience&nbsp;<br> Identifies recurring challenges and inefficiencies, then&nbsp;initiates&nbsp;and implements enhancements to support workflows, documentation, and user-facing services. Advocates for solutions that reduce friction and elevate satisfaction. Recognizes AI as a critical tool for automating tasks, analysing support trends, and enhancing responsiveness.&nbsp;&nbsp;</p><br></li><li><p>Influences Strategic IT Planning&nbsp;<br> Provides input on infrastructure decisions, technology rollouts, and service design. Collaborates with cross-functional teams to align support capabilities with broader IT goals and operational need.&nbsp;</p><br></li></ul><br>Additional Information<br><p><em>We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.</em></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Overview</b><br><p>Proactively cultivates relationships with customers and uses Microsoft sales strategies to establish alignment and secure buy in and execution. Proactively develops a comprehensive understanding of customer's needs and strategies, priorities, and industry direction. Leads digital transformation to drive business outcomes and create business value for customers. Develops and oversees the execution of account plans to ensure engagements yield high volume sales for both Microsoft and the customer. Thinks strategically about account planning, setting standards and priorities, outlining where to and how to invest resources. Oversees a complex accounts and leads planning and prioritization efforts to ensure appropriate responses to account needs. Engages with key internal partners to promote long-term, mutually-beneficial digital transformation strategies. Leverages key executive relationships to build trust with the customer organization. Leverages best-in-class sales and communication techniques to lead extended virtual teams and key stakeholders with deep industry expertise. Translates features into business impact and outcomes that accelerate the customer's digital presence. Develops compelling, value-proposition presentations and specialized business plans for customers that drive business outcomes. Develops and implements plans for maximizing upselling/cross-selling opportunities in certain accounts. Proactively coordinates with network of industry experts to build strong knowledge of the industry and the competitive landscape.</p><br><br><br><b>Responsibilities</b><br>Account Management<br>Develops and oversees the execution of account plans utilizing common sales and delivery methodology for the Microsoft sales organization for multiple accounts and works to ensure engagements yield high volume sales for both Microsoft and the customer that are on track with goals, outcomes, and forecasts. Leads multiple, diverse, and high-performing teams and coordinates with internal industry experts on account planning and execution for various accounts. Coordinates with industry experts to identify new business opportunities and drive account growth. Leads extended team and embraces partners to scale business by understanding partner goals and creating an interest in mutual business growth, and deep understanding of plan to ensures achievement of revenue and consumption targets and drives integrated joint account governance through customer plan on regular frequency to achieve customer outcomes. Identifies initial stakeholders, customer needs, and customer priorities. Proposes initial Solutions/Sales Plays. Leverages strong sales acumen to set action items and approach to drive big bets and drive new business opportunities based on customer strategy and priorities.<br><br>Thinks strategically about customer planning for assigned accounts, setting standards and priorities, outlining where to and how to invest resources of the account management team and other stakeholders, engaging internal and external decision makers on long-term business planning, and anticipating needs of assigned accounts to turn enterprise accounts into strategic accounts. Influences to scale strategic plans (inclusive of partners) and involves senior leadership team. Ensures teams are documenting in the Account Plan.<br><br>Expands network of key internal (e.g., Industry Solutions [IS]) and external partners and other business decision makers in customers' accounts to grow sales and partner impact and to provide a seamless account management experience to the customers, ensuring proper execution of core tasks and account transactions. Engages with key mainstream partners to promote long-term, mutually-beneficial business and technology transformation strategies. Expands network of influence on the board to expand reach and influence decision making. Drives joint solutions with partners. Where applicable, shares opportunities outbound with partners, and reviews/accepts opportunities shared inbound. Proactively engages and works with partners’ sellers directly to drive non-qualified opportunity momentum and deal closure inclusive of partners.<br><br>Oversees a complex/multiple account(s) and leads planning and prioritization efforts to anticipate and ensure appropriate responses to account needs. Develops strategies to manage pipeline and meet sales goals by reviewing forecasts, assessing and mitigating risks, and ensuring strategy alignment with business priorities. Leads virtual teams to properly re-adjust priorities, all while maintaining a high level of commitment and accountability. Prioritizes line of business projects to achieve business outcomes. Reduces complexity for the customer and for internal teams by prioritizing the most strategic partners to deliver outcomes.<br><br><br>Customer Engagement<br>Supports business transformation through technology for assigned accounts in multiple business units to drive business outcomes and create business value for customers. Leverages consultative and insightful listening skills that disrupts the mindset of customers by bringing innovative ideas that showcase the need for change and new strategic direction. Is sought out by the customer for guidance related to transformation. Proactively involves corporate resources and engages cross-industry resources to drive customer transformation. Ability to influence and mitigate proactively competitive risk. Ensures line-of-business wins are captured (e.g., customer write ups) as reference for scale through insightful listening.<br><br>Proactively cultivates relationships with customers and uses Microsoft sales strategies with executive, business, and technical decision makers at high levels of the customer's organization through consultative engagement to establish alignment and secure buy-in and execution. Connects the customer to Microsoft business and technical executives. Establishes Rhythm of Business (RoB) with top customer sponsors to regularly highlight the value of the Microsoft solutions and subsequent Return on Investment (ROI). Works with the customer partners foster trust and brand growth and loyalty through multiple levels (e.g., managers, executives) of the customer's organization in the assigned accounts. Assists partners in joint-selling by establishing joint desire to create new go-to markets by starting to build relationships in new markets (e.g., Vice President). Leverages digital selling methods (e.g., digital) to grow your network and create a pipeline, consume account-based marketing output, and reflect in the engagement strategy in our customer plan.<br><br>Proactively develops a comprehensive understanding of customer's business and technology needs and strategies for each assigned account, of their priorities, and of the industry direction. Anticipates customers' needs to deliver new insights on customers' business strategies and educate customers on ways to jointly address these needs. Identifies and pursues opportunities to offer business and technology solutions. Leverages internal influence to advocate on behalf of the customer internally (e.g., driving changes to roadmap, engaging with product groups), working to prioritize customers' requests and meeting their business needs. Creates trust to influence for impact and acts as a trusted advisor to help the customer transform its business model. Connect customers with other customers/partners on areas that may benefit them. If industry aligned, also develops a deep understanding of the customer's industry.<br><br><br>Industry Knowledge<br>If aligned by industry, exhibits deep knowledge of the industry, current trends, and market dynamics, and the competitive landscape. Leverages their depth of industry knowledge to position Solution Area technology in industry context. Demonstrated ability to position how Microsoft products and solutions will help customers realize innovation through business transformation.<br><br><br>Sales Excellence<br>Actively seeks customer feedback (both formal and informal) of assigned accounts regarding ways to identify and understand the drivers of satisfaction and/or dissatisfaction. Helps in the creation of long-term strategies aimed at maintaining levels of customer satisfaction. Orchestrates others (e.g., Customer Success Account Management [CSAM]) to anticipate issues/risks on customer satisfaction, determine the root cause of problems, remove blockers, and establish recovery action plan to improve customer's overall experience. Leverages key executive relationships to build trust with the customer organization. Proactively establishes agreement on success measures and manages execution on success measures to prevent need for recovery plans.<br><br>Develops compelling, value-proposition presentations (e.g., with the use of business cases) and specialized business plans for customers that drive business outcomes. Demonstrates thought leadership and presents business plans to customers to generate new non-qualified opportunities. Guides others on how to tailor industry-specific presentations. Presents outcome based cross solution strategies.<br><br>Develops and implements plans for maximizing upselling/cross-selling non-qualified opportunities in certain accounts. Drives plans to highlight Microsoft's and partners' solutions to solving additional business and technology issues and aims to expand budget allocated to Microsoft. Leverages virtual teams to identify and act on new non-qualified opportunities while utilizing common sales and delivery methodology for the Microsoft sales organization.<br><br>Engages decision makers of assigned accounts to clearly articulate Microsoft's value proposition aligned to customer's business objectives. Translates features into business impact and outcomes that accelerate the customer's digital presence. Develops plans to offer more targeted solutions that satisfy customers' key performance indicators (KPIs) and align the right partner solution for customer industry needs.<br><br>Positions oneself as a thought leader and trusted advisor internally and externally to executive-level business decision makers of multiple assigned accounts by leveraging best-in-class sales and communication techniques to lead extended virtual teams and key stakeholders with deep industry expertise (e.g., customers' sponsors) to build stronger relationships with decision makers of assigned accounts. Document and creates stakeholder map in the account plan of the key decision makers, influencers, sentiment, etc.<br><br><br><br><b>Qualifications</b><br><p>Required/minimum qualifications</p><br>Master's Degree in Business Administration AND 4+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education), driving digital transformation, or other relevant work experience (e.g., consulting, technology) OR Bachelor's Degree in Business, Technology, or related field AND 6+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education), driving digital transformation, or other relevant work experience (e.g., consulting, technology) OR equivalent experience.<br>Additional or preferred qualifications<br>Master's Degree in Business Administration AND 8+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education), driving digital transformation, or other relevant work experience (e.g., consulting, technology) OR Bachelor's Degree in Business, Technology, or related field AND 12+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education), driving digital transformation, or other relevant work experience (e.g., consulting, technology) OR equivalent experience.<br>5+ years account management experience OR equivalent.<br><br> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>