وظائف أتمتة - جدة السعودية

Who Are We❓<br><br>We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving Saa S companies to ever emerge from the MENA region. Also, Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest Saa S funding round in MENA, boosting its innovation capabilities to better serve business owners.<br><br>What Will You Do❓<br><br>Define and execute the product strategy for Foodics ERP across the Middle East and Egypt Build an AI Native ERP platform deeply integrated with the Foodics Financial Services ecosystem Ensure the product supports end-to-end financial workflows for restaurants, from transaction capture to financial reporting Design ERP workflows compliant with regional tax authorities, including:ZATCA (Saudi Arabia) UAE VAT regulations Egyptian Tax Authority Other regional compliance frameworks Ensure the system supports VAT, e-invoicing, and regulatory reporting requirements across markets Develop AI-driven automation rules for bookkeeping and reconciliation to minimize manual finance tasks Enable AI-powered categorization of transactions from POS, payments, and expenses Design smart, AI Native ERP workflows tailored for restaurant operations Ensure seamless integration with:Foodics POSFoodics Payments Inventory & purchasing Payroll and expenses Banking integrations Build APIs and integrations with external financial systems where necessary Translate product vision into roadmaps, PRDs, and execution plans Work closely with engineering, design, compliance, and financial experts Prioritize features based on customer value, regulatory requirements, and scalability Conduct market research on regional ERP solutions and regulatory environments Gather feedback from accountants, restaurant operators, and finance teams Identify opportunities to simplify financial workflows for SMEs and enterprise restaurant groups<br><br>What Are We Looking For❓<br><br>5-6 years of experience in Product Management; prior ERP experience is a must, and Fintech experience is a plus Strong understanding of accounting principles and financial reporting Experience building products with tax compliance or regulatory frameworks Ability to work with complex financial workflows and automation systems Strong analytical and problem-solving skills Experience working with cross-functional teams including engineering, compliance, and finance<br><br>Benefits<br><br>What We Offer You❗<br><br>We believe you will love working at Foodics!<br><br>We offer highly competitive compensation packages, including bonuses and the potential for shares We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company

Job Description<br><br>Responsible for the planning, execution, and evaluation of initiatives that enhance the skills, productivity, and engagement of the SME Sales team. This includes developing long-term strategies, aligning with SME sales targets, and collaborating with stakeholders to deliver high-impact training and performance improvement programs. The role involves leading a team of specialists, overseeing engagement initiatives, and driving data-driven decision-making for SME Sales Excellence<br><br>Skill Development for SME Sales Excellence:<br><br> Identify department-specific training needs and align them with organizational goals. Develop and execute targeted training strategies for SME sales teams. Monitor and analyze post-training impact using KPI measurements.<br><br>SME Team Engagement & Collaboration Initiatives:<br><br> Lead sales-focused engagement initiatives such as workshops, recognition programs, and leadership activities. Conduct engagement surveys and implement action plans to boost morale and performance. Support SME Sales leadership in building a high-performance team culture.<br><br>Sales Team Performance Enablement:<br><br> Define and implement performance tools and frameworks for SME sales teams. Provide structured leadership coaching and continuous development programs. Align performance initiatives with business targets to maximize sales efficiency<br><br>Collaboration and Stakeholder Management:<br><br> Engage with SME Sales leadership and HR teams to align training and development strategies. Oversee vendor partnerships for learning and training solutions. Ensure alignment of training investments with business growth priorities<br><br>Metrics and Reporting:<br><br> Develop real-time dashboards to monitor progress on training effectiveness. Implement reporting frameworks to track learning KPIs and business impact. Ensure continuous performance evaluation of all training, engagement, and enablement activities<br><br>Skills<br><br> Power BI, Tableau or Looker. SQL and Data Manipulation Languages. Sales Analytics, SME sectors preferred. CRM. Business Analysis. Process automation & optimization. Presentation skills (Look & Feel).

Identify and prospect potential customers through relevant channels, including online research, Linked In, databases, referrals, and industry networks. Research prospective customers to identify decision-makers, business needs, and lead opportunities. Qualify leads based on interest, business fit, needs, and readiness to engage. Conduct cold calls, emails, Linked In outreach, and other outbound activities, including timely follow-ups. Coordinate lead-generation campaigns and activities with the Marketing and Sales teams. Create and curate content to support inbound lead-generation activities. Manage, nurture, and update leads throughout the sales pipeline. Maintain accurate lead and prospect information using CRM tools. Coordinate with Account Managers to ensure effective lead handover and follow-up. Track lead-generation activities and provide regular reports/dashboards on lead quality, conversion, and pipeline performance. Identify opportunities to improve lead-generation channels, outreach strategies, and sales processes. Qualifications & Skills Bachelor's degree or diploma in Business, Marketing, Sales, or a related field is preferred.1–3 years of experience in lead generation, sales coordination, business development, inside sales, or a similar role. Experience with CRM systems and lead management. Strong communication, interpersonal, and relationship-building skills. Confident in cold calling, email outreach, and engaging with prospective customers. Strong research, organizational, and follow-up skills. Ability to manage multiple leads and priorities effectively. Results-oriented, proactive, and self-motivated. Good proficiency in Microsoft Office Experience with Linked In prospecting, sales automation, or email marketing tools is an advantage.

We are hiring for one of our major clients for the below requirement<br>Job Details:Role: Performance Tester - Load Runner Employment Type: 1 Year & Extendable Contract, outsourced Work Location: Riyadh, Kingdom of Saudi Arabia Notice Period: Immediate joiners to a maximum of 15-30 days' notice<br>Job Description:Performance Testing designs develops, and maintains codeless, model-based test automation solutions using Tricentis Tosca to enhance application quality. Responsibilities include creating reusable test components (Modules), executing functional/regression tests for web/mobile applications, integrating with CI/CD pipelines, and driving risk-based testing strategies to optimize release frequency and efficiency.<br>Mandatory Skills:Core Expertise: Load Runner/Jmeter/Dynatrace/ Grafana Technologies: Experience with Perfor Web, API, and Mobile applications. Methodologies: Strong knowledge of Agile/Scrum and Dev Ops practices.<br>Key Responsibilities:Deep hands-on experience in Load Runner / Load Runner Cloud and end-to-end test architecture Experience in Web and API performance testing using Load Runner, JMeter, and identifying response time, breakdown, and threshold points for an application or microservices Define and drive enterprise performance test strategy, standards, governance aligned to SLA/KPIsDrive capacity planning, performance forecasting, and scalability assessments when applicable A background in performance test framework creation, scripting and execution, and knowledge of performance analysis tools Experience in non-functional testing-load, volume, stress, and back-out Excellent communication skills with the ability to communicate complex technical concepts to management-level colleagues Debugging, identifying performance bottlenecks, and can individually drive end-to-end performance testing Good collaboration and stakeholder management skills<br>If you are interested and have the above relevant experience, please apply here with your latest resume, and we shall get in touch with you.<br>Thank you! AIQU

<h3 >About Avensys Consulting</h3> <p >Avensys Consulting is a global IT professional services company headquartered in Singapore. With a decade of success, the company has established itself as a trusted provider, offering enterprise solution consulting, business intelligence, business process automation, and managed services. Avensys serves a diverse client base across sectors including banking and financial services, insurance, information technology, healthcare, retail, and supply chain.</p> <h3 >The Opportunity: Network Engineer</h3> <p >Avensys Consulting is seeking a <strong >Network Engineer</strong> to join its team in Jeddah, Saudi Arabia. This is a contract position with an initial duration of three months, extendable based on project requirements. The role requires 5-10 years of experience in network engineering, focusing on critical infrastructure and data center environments.</p> <h3 >Key Technical Expertise</h3> <ul > <li >Strong hands-on experience with Cisco ACI, Nexus switches, APIC, and ANP.</li> <li >Experience implementing and managing DMVPN and SD-WAN solutions.</li> <li >Hands-on experience with Dell and HP switches.</li> <li >Proficiency with NSX-T and network virtualization technologies.</li> <li >Strong knowledge of routing, switching, network protocols, and various network technologies.</li> <li >Experience supporting critical production and data center environments is preferred.</li> </ul> <h3 >Required Qualifications and Skills</h3> <ul > <li >CCNP/CCIE certification is preferred.</li> <li >Proficiency in using Wireshark and other network troubleshooting tools.</li> <li >Demonstrated strong analytical, troubleshooting, and problem-solving skills.</li> <li >Experience within the banking or financial services sector is considered an advantage.</li> </ul> <h3 >Compensation and Work Environment</h3> <p >The successful candidate will be remunerated with an excellent base salary and entitled to attractive company benefits. Avensys Consulting offers a collaborative work environment that supports professional growth and career progression.</p> <h3 >Location and Contract Details</h3> <p >This position is based in Jeddah, Saudi Arabia. It is offered as a 3-month extendable contract. Salary details will be discussed directly with qualified candidates.</p>

Jira Product Discovery Administrator<br>Experience: 5–10 Years Work Mode: Onsite Joining: Immediate<br>Job Purpose We are looking for an experienced Jira Product Discovery Administrator to manage, configure, optimize, and continuously improve the organization's product discovery platform. The successful candidate will be responsible for administering and configuring Jira Product Discovery and Jira Software, including project setup, workflows, custom fields, scoring models, prioritization frameworks, roadmaps, dashboards, permissions, automation, and integrations. The role will work closely with Product Managers, Engineering teams, Business Analysts, and business stakeholders to establish and maintain an effective product discovery lifecycle, governance framework, and seamless transition from product discovery through engineering delivery. Key Responsibilities1. Platform Administration Configure and administer Jira Product Discovery projects across multiple product teams. Define and maintain project structures, workflows, statuses, and governance standards. Configure custom fields, formulas, scoring models, prioritization frameworks, and automation rules. Manage Jira permissions, roles, user access, and security controls. Create and maintain standardized templates and configuration standards across product teams. Monitor platform usage and ensure adherence to established governance standards. Troubleshoot configuration and access-related issues and provide ongoing platform support.2. Product Discovery Process Design and implement effective product discovery lifecycle processes within Jira Product Discovery. Configure idea intake, feedback collection, evaluation, and validation processes. Support Product Managers in managing and evaluating ideas and product opportunities. Implement prioritization techniques and scoring frameworks aligned with business objectives. Establish processes for capturing stakeholder feedback and converting insights into actionable product initiatives. Ensure consistency and governance of product discovery practices across teams.3. Roadmaps, Dashboards & Reporting Create and maintain product roadmaps using Jira Product Discovery. Configure stakeholder-specific views, dashboards, and reporting mechanisms. Develop executive-level and operational reports to provide visibility into product discovery activities. Track the progression of ideas from discovery and prioritization through delivery. Configure reporting to support product portfolio visibility, prioritization, and decision-making. Continuously improve dashboards and reporting capabilities based on stakeholder requirements.4. Jira Product Discovery & Jira Software Integration Configure and maintain integrations between Jira Product Discovery and Jira Software. Establish and maintain idea-to-epic traceability. Ensure alignment between product discovery activities and engineering execution. Configure appropriate workflows and linkages between discovery items, epics, stories, and delivery activities. Support release visibility and delivery tracking across product and engineering teams. Ensure accurate and consistent data flow between product discovery and delivery environments.5. Process Improvement & Governance Define and maintain product discovery governance standards and operating procedures. Identify opportunities to improve workflows, configurations, reporting, and user experience. Drive adoption of Jira Product Discovery across product and engineering teams. Conduct user training, workshops, and knowledge-sharing sessions on Jira Product Discovery best practices. Facilitate workshops with Product Managers and stakeholders to understand requirements and translate them into platform configurations. Maintain configuration documentation, process documentation, and user guidelines. Monitor adoption and continuously improve the product discovery operating model. Required Skills & Experience Jira & Atlassian Strong hands-on experience in Jira Product Discovery Administration. Strong experience in Jira Software Administration. Experience with Atlassian Cloud Administration. Hands-on experience with Jira Automation. Experience configuring Jira dashboards, reports, and stakeholder views. Strong understanding of Jira permission schemes, roles, and access controls. Experience configuring workflows, custom fields, screens, schemes, and project settings. Product Management & Discovery Good understanding of Product Discovery methodologies. Experience with product roadmapping and product lifecycle management. Knowledge of requirements management and stakeholder management. Strong understanding of product prioritization techniques and frameworks. Experience implementing product discovery processes across multiple teams is highly desirable. Technical Skills Working knowledge of Jira REST APIs. Experience with Atlassian Automation. Basic knowledge of SQL and reporting concepts. Understanding of integration concepts involving Jira, Dev Ops, and other enterprise tools. Ability to analyze and troubleshoot Jira configurations and integrations. Business & Soft Skills Excellent communication and stakeholder management skills. Strong workshop facilitation and collaboration capabilities. Good business analysis and process design skills. Strong documentation and analytical skills. Ability to work effectively with Product Managers, Engineering teams, Business Analysts, and senior stakeholders. Ability to manage multiple teams, requirements, and priorities in a fast-paced environment. Preferred Certifications – Plus Candidates with any of the following certifications will be preferred:Atlassian Certified Professional (ACP) Atlassian Cloud Administration certification Certified Scrum Product Owner (CSPO) Experience Requirements Overall experience: 5–12 years. Minimum 3+ years of Jira Administration experience. Minimum 1+ year of hands-on Jira Product Discovery experience. Experience implementing product discovery frameworks and governance processes across multiple teams. Strong experience in Jira Cloud administration, configuration, automation, reporting, and integrations. Candidates who can join immediately will be strongly preferred. Candidate Profile The ideal candidate should be a hands-on Jira Product Discovery / Atlassian Administrator with strong Jira administration expertise and a good understanding of product management and discovery processes. The candidate should be capable of translating business and product requirements into scalable Jira configurations, establishing governance standards, training users, and continuously improving the organization's product discovery and delivery lifecycle.

Objective:Responsible for leading business development and sales of integrated Building Technology solutions across Saudi Arabia, including Extra-Low Voltage (ELV) and Building Automation System (BAS) solutions. The role identifies new projects, develops client and stakeholder relationships, manages the sales pipeline, coordinates technical and commercial proposals, negotiates contracts, and achieves assigned revenue and profitability targets.<br>Key Responsibilities:1-Sales Strategy and Business Development:Develop and execute sales strategies to achieve or exceed the Building Technology Department’s assigned revenue, profitability, and sales targets. Identify and pursue new business opportunities with consultants, contractors, system integrators, developers, government entities, and enterprise clients. Promote and sell integrated ELV and BAS solutions for commercial, industrial, healthcare, hospitality, education, transportation, and government projects. Build & maintain long-term professional relationships with key stakeholders, consultants and decision-makers. Monitor market trends, competitor activities, customer requirements, and emerging technologies within the ELV industry.2- Proposals and Solution Coordination:Review project specifications, drawings, BOQs, and tender documents to develop technically compliant and commercially competitive proposals. Conduct client meetings, technical presentations, and solution demonstrations. Coordinate with pre-sales, engineering, procurement, and project teams to develop customized solutions. Prepare technical and commercial quotations, tender submissions, and project cost estimates.3- Sales Closure, Forecasting & Project Handover Support:Lead commercial negotiations, address customer requirements, & successfully close high value projects. Maintain an active sales pipeline & provide accurate sales forecasts using CRM system. Support project-execution teams during technical clarifications and customer handover when required. Participate in customer and project handovers to ensure that the agreed scope, commercial terms, and technical requirements are clearly communicated.<br>Educational Qualifications:Bachelor’s degree in Electrical Engineering, Electronics Engineering, Computer Engineering, Telecommunications Engineering, or a related discipline.<br>Recommended Experience:10–15 years of proven experience in the technical sales of ELV & building automation solutions within KSA. Proven experience with Solutions Selling in complex environment including (Enterprise, Government, General Contractors & Commercial Real Estate) with Building Management, Security, Networking (Active & Passive) & other low ELV Solutions. Strong knowledge of the Saudi market requirements, consultants, contractors, key stakeholders, and procurement processes. Demonstrated success in securing medium- and large-scale ELV projects.<br>Skills and Competencies:Strong knowledge of the ELV project lifecycle, including design, estimation, tendering, execution, and commissioning. Ability to interpret technical drawings, specifications, BOQs, tender documents, and other project documentation. Strong commercial awareness with the ability to develop competitive proposals, and pricing strategies. Excellent negotiation, presentation, communication, and customer relationship management skills. Strong understanding of Building Management and Building Automation Systems. Strong business acumen, results orientation, and commitment to achieving sales targets. Strong planning, pipeline-management, forecasting, and opportunity-prioritization skills. Fluency in English is required; Arabic language proficiency is an advantage. Willingness and ability to travel across Saudi Arabia.<br>Job Remarks:Preferred Language: Arabic, English Job Country : Riyadh, KSADuty Shift / Timings : One Shift / 8:00 am - 4:00 pm

Company Description SAT Microsystems is an established IT service provider delivering innovative solutions that reduce business costs and complexity across Saudi Arabia, the UAE, and multiple international markets. Hundreds of organizations rely on the company to secure, manage, and support their IT operations, giving SAT Microsystems deep insight into emerging technologies and industry trends. The company’s portfolio spans managed IT services, IT infrastructure support, database and application services, desktop support, cybersecurity (SOC), and cloud services. SAT Microsystems also focuses on advanced offerings such as robotic process automation (RPA), IoT solutions and chatbots, AI and automation services, NOC center operations, and business process outsourcing (BPO). This breadth of services enables clients to accelerate digitalization and modernize their technology environments.<br>Role Description The Solar Winds Expert with project management (Implementation) role is a full-time, on-site position based in Jeddah. The individual in this role will design, deploy, configure, and optimize Solar Winds monitoring solutions across client environments, ensuring robust performance, availability, and security. Daily responsibilities include gathering requirements, developing implementation plans, coordinating project timelines, and managing stakeholder expectations throughout the project lifecycle. The role involves integrating Solar Winds with existing IT infrastructure, creating dashboards and alerts, performing health checks, and documenting configurations and procedures. The Solar Winds Expert will collaborate closely with infrastructure, network, security, and service delivery teams to support ongoing operations, provide training and knowledge transfer, and drive continual improvement of monitoring and reporting capabilities.<br>Qualifications<br> Candidates should possess strong Analytical Skills to interpret monitoring data, troubleshoot complex issues, and optimize system performance. Candidates should possess effective Communication skills to collaborate with cross-functional teams, engage with clients, and provide clear documentation and training. Candidates should possess Program Management and Project Management capabilities to lead Solar Winds implementation projects, manage scope, schedule, and resources, and ensure successful delivery. Candidates should possess Project Planning skills to define requirements, create detailed implementation plans, track progress, and manage risks and dependencies. Hands-on expertise in Solar Winds implementation and administration (NPM, NTA, SAM, or related modules), including design, configuration, and integration with enterprise IT environments. Solid understanding of IT infrastructure, networks, servers, and cloud environments, preferably within managed services or NOC/SOC contexts. Relevant academic background in Information Technology, Computer Science, Engineering, or a related field; professional certifications in Solar Winds, ITIL, or project management (e.g., PMP, PRINCE2) are an advantage. Ability to work on-site in Jeddah, manage multiple initiatives simultaneously, and adapt to evolving client

Company Description Hams. AI is an AI company focused on helping organizations operate more efficiently at scale by automating and enhancing customer interactions. Organizations use Hams. AI to manage high volumes of customer communication, maintain consistent service quality, and reduce wait times, easing pressure on service and support teams. The platform also streamlines internal processes by reducing manual operational work, accelerating execution, and minimizing reliance on repetitive tasks. Built for real production environments, Hams. AI serves enterprises and government entities that require reliability, control, and measurable outcomes. Its solutions integrate into existing systems and workflows, enabling practical, real-world adoption of AI-driven operations.<br>Role Description This is a full-time, on-site Senior Frontend Developer role based in Riyadh. The Senior Frontend Developer will design, build, and maintain user-facing interfaces for Hams. AI’s platform, ensuring responsive, accessible, and performant experiences across devices. The role includes collaborating closely with product managers, UX/UI designers, and backend engineers to translate requirements into clean, modern, and scalable frontend solutions. Daily responsibilities involve implementing new features, optimizing existing components, improving page load times, and ensuring consistent behavior across browsers. The Senior Frontend Developer will also participate in code reviews, contribute to frontend architecture decisions, maintain documentation, and help mentor other developers on best practices in frontend engineering.<br>Qualifications- 3+ years of professional experience building production frontend applications, ideally including Saa S, dashboards, or complex data-heavy interfaces.- High attention to detail, ownership mentality, and comfort managing multiple concurrent work streams.- Strong hands-on expertise with React and Next.js, plus solid Type Script and modern Java Script fundamentals.- Experience with state management (e.g., Redux, Zustand, React Query/Tan Stack Query, Context API) and component architecture at scale.- Strong understanding of REST/Graph QL API integration, and comfort working with real-time data (websockets, SSE, polling).- Experience with modern CSS approaches (Tailwind, CSS-in-JS, or design system tooling) and building responsive, accessible UI.- Familiarity with testing practices (unit, integration, and/or E2E testing) and CI/CD workflows.- Ability to work with visual/canvas-based UI libraries (e.g., React Flow or similar) is a strong plus, given our flow-builder and agent-canvas products.- Strong communication skills and ability to collaborate directly with product, design, and backend teams in a fast-moving environment.- Bachelor’s degree in Computer Science, Software Engineering, or a related field (or equivalent practical experience).<br>Why Join Us? At Hams. AI, you’ll build the interfaces that power real AI automation for large enterprises across the region. You’ll work on hard, data-rich UI problems, have real ownership over architecture and product decisions, and see your work go live in production environments used by thousands of customers.<br>Apply here: https://form.asana.com/?k=wsj Sd4Obd8NZSyk JEnd GLQ&d=1210838775195077

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an AWS Cloud Engineer based in Saudi Arabia.<br><br>This is a mid-level cloud engineering role focused on designing, deploying, and optimizing AWS environments for diverse client needs.<br><br>You’ll work across a variety of cloud engagements, adapting solutions to different business requirements and technical challenges.<br><br>The role combines hands-on infrastructure engineering with client advisory responsibilities, giving you the opportunity to influence cloud architecture and implementation.<br><br>You’ll leverage infrastructure-as-code, CI/CD, containerization, and automation to build reliable and scalable cloud environments.<br><br>You’ll also identify infrastructure issues, improve performance and costs, and apply strong security practices throughout project delivery.<br><br>The environment is dynamic and technology-focused, with opportunities to work across modern AWS services and evolving cloud technologies.<br><br>This role is well suited to an engineer who enjoys solving complex infrastructure problems and delivering practical cloud solutions for clients.<br><br>Accountabilities<br><br>Deploy, configure, and maintain modular cloud-based systems and infrastructure within AWS environments. Advise clients on the design, architecture, and implementation of modern AWS cloud technologies aligned with their business requirements. Analyze, troubleshoot, and resolve infrastructure and application deployment challenges across cloud environments. Automate infrastructure provisioning and configuration using Infrastructure-as-Code and configuration management practices. Implement and maintain CI/CD processes using tools such as Git Lab, Circle CI, and Git Hub Actions. Configure Kubernetes clusters and support application deployments within containerized environments. Design and maintain secure AWS networking environments, including VPC configurations and related security controls. Optimize cloud operations by identifying opportunities to improve system performance, scalability, reliability, and cost efficiency. Ensure data storage and processing solutions meet client requirements, policies, and operational standards. Apply AWS security best practices throughout architecture, deployment, configuration, and ongoing operations. Stay current with emerging AWS services, cloud engineering practices, automation technologies, and industry standards. Collaborate with engineering teams and clients to deliver effective solutions and adapt quickly to changing project requirements.<br><br>Requirements<br><br>Demonstrated experience working as a Cloud Engineer, AWS Engineer, Dev Ops Engineer, or in a closely related infrastructure role. Hands-on experience deploying and configuring AWS cloud resources in production or client environments. Strong Infrastructure-as-Code experience with Terraform and/or Cloud Formation. Practical experience building or supporting CI/CD pipelines using Git Lab, Circle CI, Git Hub Actions, or comparable platforms. Experience configuring Kubernetes clusters and deploying applications in containerized environments. Solid understanding of AWS networking, VPC architecture, and cloud security principles. Ability to troubleshoot infrastructure and application deployment issues using structured analytical and problem-solving approaches. Experience identifying opportunities for AWS performance, scalability, reliability, and cost optimization. Strong understanding of cloud infrastructure automation and configuration management practices. Ability to communicate technical concepts clearly and provide practical recommendations to clients and internal stakeholders. Strong adaptability and willingness to work across varied client environments and business requirements. An AWS Associate- or Professional-level certification is preferred. Strong commitment to cloud security, industry standards, and infrastructure best practices.<br><br>Benefits<br><br>Expected base salary of $105,000–$120,000 USD annually, depending on experience, skills, and location. Eligibility for an annual performance bonus. Comprehensive medical, dental, and vision coverage. Paid time off. Opportunity to work on varied AWS cloud engagements and solve diverse technical challenges. Exposure to modern cloud technologies, Infrastructure-as-Code, CI/CD, Kubernetes, and automation. Client-facing opportunities that allow you to contribute to cloud architecture and technology decisions. A dynamic engineering environment with opportunities to develop your cloud expertise and certifications.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

WE’RE HIRING: DATABASE TEAM LEAD – SAUDI ARABIA<br>Department: Information Technology / Infrastructure<br><br>About Excis Excis is a global IT support company with a presence in 190+ countries, a team of 6,000+ engineers, and support for 200+ enterprise clients. We provide a collaborative environment focused on technical excellence, continuous learning, and professional growth.<br>Role Summary We are seeking an experienced Database Team Lead – Oracle & SQL Server to provide technical leadership and administration of enterprise-critical database environments.<br>The successful candidate will have strong hands-on expertise in Oracle Database and Microsoft SQL Server, including Oracle RAC, ASM, Data Guard, SQL Server Always On, Clustering, Replication, Performance Tuning, Backup & Recovery, Security, High Availability, and Disaster Recovery.<br>The role will serve as a senior escalation point for critical database incidents, lead RCA activities, oversee upgrades and migrations, support capacity planning, and provide technical guidance to database administrators.<br>Key Responsibilities Database Leadership Lead and oversee enterprise Oracle and SQL Server environments. Provide technical guidance and mentoring to database administrators. Establish database administration standards and best practices. Review configurations, changes, upgrades, and maintenance activities. Act as a senior technical escalation point for complex database issues.<br>Oracle Database Administer Oracle 11g, 12c, 19c, and 21c. Manage Oracle RAC, ASM, Data Guard, and Replication. Lead Oracle installation, upgrades, patching, migrations, and troubleshooting. Support Oracle performance, availability, HA, and DR requirements.<br>Microsoft SQL Server Administer enterprise Microsoft SQL Server environments. Manage Always On Availability Groups, Clustering, and Replication. Lead SQL Server upgrades, patching, migrations, and troubleshooting. Support SQL Server performance, HA, and DR requirements.<br>Performance, Backup & Recovery Lead database performance monitoring and optimization. Perform advanced query and database performance tuning. Support capacity planning and infrastructure optimization. Manage Oracle RMAN and SQL Server backup/recovery. Validate backup integrity and recovery capabilities. Support disaster recovery testing and recovery exercises.<br>Security, Cloud & Automation Implement database security, access controls, encryption, and auditing. Support databases hosted in Azure, AWS, and/or OCI. Develop automation using SQL, PL/SQL, T-SQL, and scripting. Improve operational efficiency through database automation.<br>Incident, RCA & Change Management Lead resolution of P1/P2 database incidents. Conduct technical Root Cause Analysis (RCA). Coordinate technical teams and vendors during major incidents. Lead database upgrades, migrations, patching, and technology refresh activities. Ensure changes follow approved change-management procedures.<br>Documentation & Standards Maintain database architecture and configuration documentation. Develop operational runbooks and troubleshooting guides. Document backup, recovery, HA/DR, security, and operational procedures. Drive continuous improvement of database administration processes.<br>Essential Skills & Qualifications Bachelor's degree in Computer Science, IT, Engineering, or related field.8+ years of enterprise database administration experience. Strong hands-on experience with Oracle Database 11g/12c/19c/21c. Strong experience with Microsoft SQL Server. Extensive experience with:Oracle RACOracle ASMOracle Data Guard Oracle Replication SQL Server Always OnSQL Server Clustering SQL Server Replication Advanced database performance tuning and query optimization. Strong experience in backup, recovery, HA, and DR. Strong knowledge of database security, encryption, auditing, and access controls. Experience with Azure, AWS, and/or OCI. Proficiency in SQL, PL/SQL, T-SQL, and database scripting. Experience with Oracle Enterprise Manager, SSMS, and monitoring platforms. Experience supporting critical production environments. Strong leadership, troubleshooting, analytical, and communication skills. Banking or Financial Services experience is advantageous.<br>Key Technical Skills Oracle Database | Oracle RAC | ASM | Data Guard | SQL Server | Always On | SSMS | RMAN | Performance Tuning | Backup & Recovery | PL/SQL | T-SQL | Database Security | Replication | High Availability | Disaster Recovery | Azure | AWS | OCI | Automation | Capacity Planning | RCA<br>Preferred Banking or Financial Services experience. Enterprise-critical production database experience. Experience leading database teams or technical projects. Enterprise-scale database migration experience. Strong HA/DR architecture and implementation experience. Relevant Oracle, Microsoft, cloud, or database certifications.<br>Advantageous Certifications Oracle Database Certifications Microsoft SQL Server Certifications Microsoft Azure Certifications AWS Certifications OCI Certifications ITIL Foundation Other relevant database/infrastructure certifications<br>Key Competencies Technical leadership Advanced database troubleshooting Oracle & SQL Server expertise Performance tuning and optimization HA/DR expertise P1/P2 incident management Root Cause Analysis Change and migration management Capacity planning Database security Stakeholder management Team mentoring Documentation and reporting Critical production environment support<br>KPIsDatabase availability and uptime P1/P2 incident resolution within SLAMean Time to Resolve (MTTR) Database performance and optimization Backup and recovery success rate Successful DR testing Successful upgrades and migrations Capacity-planning accuracy Reduction of recurring incidents RCA completion and quality Security compliance Technical documentation accuracy Successful database changes<br>Benefits – Why Join Excis? Supportive and inclusive work environment Continuous learning and professional growth Exposure to global enterprise clients and technologies Competitive compensation Career development opportunities<br>Join Excis and lead the delivery of secure, highly available, reliable, and high-performing enterprise database environments.

Job description Are you passionate about sales, determined to exceed your goals and ambitious in your career? If you have the soul of a go-getter and want to be part of an innovative and growing company, this position is for you!<br>At Input Kit, we transform the customer and employee experience for more than 1,500 companies around the world. Founded in 2017, our mission is to help companies offer the best of themselves, while promoting their growth. From North America to Europe, we collaborate with our customers to improve their performance and achieve excellence.<br>Our values :Leadership and responsibility Transparent collaboration Humility and open-mindedness Teamwork and innovation<br>Your responsibilities :Reach out to leads via cold calling Proactively identify and research potential leads through tools like Linked In, CRM platforms, prospecting databases, etc. Qualify inbound and outbound leads based on specific criteria (needs, budget, authority, timeline) Book discovery calls or product demos for Account Executives (AEs) Maintain accurate and up-to-date information in the CRM (e.g., Hub Spot, Salesforce) Collaborate closely with the sales and marketing teams to improve lead generation efforts Follow up on marketing campaigns, webinars, and trade shows to nurture leads Consistently meet or exceed monthly quotas for qualified meetings or sales opportunities<br>Skills English and Arabic is a must. French is a plus. Previous experience in sales or prospecting roles (minimum of 2 years) Excellent communication skills, both verbal and written Strong interpersonal and persuasion skills Highly organized and detail-oriented Comfortable handling rejection and staying resilient Tech-savvy and familiar with sales tools (CRM, email automation, lead databases) Motivated by targets and driven to grow in a sales career Interest or background in Saa S, B2B tech, or professional services<br>This is a fully remote position. No visa sponsorship is required. We are hiring candidates based in Saudi Arabia

Job Title: Oracle ERP Functional Consultant – Onsite <br>Job Purpose -Responsible for the functional design, implementation, enhancement, and support of Oracle ERP solutions, with primary focus on Supply Chain, Procurement, Inventory, Enterprise Asset Management, Projects, Manufacturing, and related integrations. The role will work closely with business stakeholders and technical teams to translate business requirements into effective Oracle solutions. <br>Key Responsibilities -Analyze business requirements and translate them into Oracle ERP functional solutions. Configure, enhance, and support Oracle Procurement, Inventory, Supply Chain, EAM, Projects and related modules.-Participate in Oracle EBS and Oracle Fusion Cloud implementation and transformation initiatives. -Conduct requirement-gathering workshops and prepare functional design and solution documents.-Perform fit-gap analysis and recommend standard Oracle functionality wherever applicable. -Support CRP, SIT, UAT, cutover, data migration, go-live, and post-production stabilization activities.-Design and validate end-to-end business processes across Procurement, Supply Chain, Projects, Assets, and related Finance processes. -Define functional requirements for integrations between Oracle ERP and third-party applications. -Work closely with Oracle technical consultants on interfaces, reports, conversions, extensions, and workflows. -Troubleshoot functional and integration issues and perform root-cause analysis. -Support master-data and transactional-data migration, reconciliation, and validation. -Ensure solutions follow Oracle best practices, internal controls, security requirements, and established IT standards. -Identify opportunities for process automation, simplification, and continuous improvement. -Prepare functional documentation, test scenarios, configuration documents, and user guides. -Provide functional support and knowledge transfer to business users. <br>Required Experience & Qualifications -10+ years of Oracle ERP functional experience, with strong hands-on expertise in Oracle SCM, Procurement, Inventory, Projects, EAM and/or Manufacturing. -Experience with Oracle EBS is required, while Oracle Fusion Cloud experience is highly desirable. Strong knowledge of ERP integrations and end-to-end business processes is expected. PMP, PMI-ACP and Oracle certifications are advantageous.

<h3><strong>About Avensys Consulting</strong></h3><p>Avensys Consulting is a global IT professional services company headquartered in Singapore. The company specializes in enterprise solution consulting, business intelligence, business process automation, and managed services. With a decade of successful operations, Avensys Consulting serves a diverse client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain sectors.</p><h3><strong>The Storage Administrator Role</strong></h3><p>Avensys Consulting is seeking a <strong>Storage Administrator</strong> to join their team in Jeddah, Makkah, Saudi Arabia. This is a contract position with an initial duration of three months, extendable based on project requirements. The role requires a professional with significant experience in enterprise storage and data center environments.</p><h3><strong>Core Responsibilities</strong></h3><ul><li>Administer SAN/NAS storage and enterprise data center environments.</li><li>Manage storage capacity, performance, and availability.</li><li>Troubleshoot storage-related issues and resolve P1/P2 incidents.</li><li>Conduct Root Cause Analysis (RCA) and perform capacity planning.</li><li>Implement and manage infrastructure changes within storage environments.</li><li>Support multi-site data centers and critical production environments.</li><li>Ensure robust backup, disaster recovery, RPO/RTO, and data protection strategies.</li></ul><h3><strong>Required Skills and Experience</strong></h3><ul><li>Minimum of <strong>8 years of experience</strong> in Enterprise Storage, Data Center Infrastructure, and Backup environments.</li><li>Strong hands-on experience in SAN/NAS storage administration.</li><li>Proficient in managing storage capacity, performance, availability, and troubleshooting.</li><li>Solid understanding of SAN, NAS, storage connectivity, and high-availability storage environments.</li><li>Experience with VMware, Hyper-V, or Nutanix, and their integration with enterprise storage platforms.</li><li>Hands-on experience with Veeam, Commvault, ExaGrid, Synology NAS, or similar backup/storage technologies.</li><li>Strong analytical, troubleshooting, and problem-solving skills.</li></ul><h3><strong>Advantageous Qualifications</strong></h3><ul><li>Experience within the Banking or Financial Services sector.</li><li>Relevant storage, virtualization, or cloud certifications.</li><li>Experience with enterprise-scale storage migration and Disaster Recovery (DR) solutions.</li><li>Experience with Azure Storage and Azure Backup.</li></ul><h3><strong>Compensation and Work Environment</strong></h3><p>This contract position offers an excellent base salary and attractive company benefits. The successful candidate will join a collaborative work environment with opportunities for career progression within Avensys Consulting.</p>

AMAQ [Interiors] is a 26 year old multi-award-winning turnkey contracting firm in KSA in construction and fit-out, recognized for quality, timeliness, and attention to detail. Consistently ranked among the top 10 fit-out firms in Saudi Arabia, AMAQ has been named “Best Fitout Firm” in KSA for three consecutive years. <br><br>Role Description: This is a full-time, on-site Architect role based in Riyadh for a Saudi candidate. The Architect will be responsible for developing architectural concepts, preparing detailed designs, drawings, and specifications for interior and fit-out projects, and ensuring adherence to local regulations and project standards. Daily activities include coordinating with project managers, engineers, and other stakeholders, reviewing construction documents, supporting design revisions, and monitoring execution to maintain design integrity, quality, and timelines. The role involves participating in client meetings, translating client requirements into functional and aesthetic solutions, and collaborating with multidisciplinary teams to integrate architecture with building systems. The Architect will also contribute to continuous improvement in design processes, sustainability practices, and project documentation within AMAQ.<br><br>Qualifications<br>Strong foundation in Architecture and Architectural Design, with the ability to develop creative, functional, and buildable design solutions. Must be able to speak english (as most our clients are English Speaking) Must be able to join immediately. Must be a Saudi Citizen Minimum 2 years experience. Familiarity with integration of architectural work with building systems, including basic understanding of Integration and collaboration with electro-mechanical and IT disciplines. Relevant technical proficiency, such as architectural design software (e.g., Auto CAD, Revit, BIM tools) and digital collaboration platforms; any Software Development exposure is a plus for design automation or integrations. Bachelor’s degree in Architecture or a closely related field; professional registration in KSA or eligibility to obtain it is preferred. Knowledge of Saudi building codes, fit-out standards, and sustainability principles; experience with LEED or similar certifications is an advantage. Ability to work on-site in Riyadh, manage multiple tasks, and maintain high attention

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.<br>We are seeking a Storage Administrator with hands-on experience managing enterprise SAN/NAS storage, LUNs, RAID, Fibre Channel, and i SCSI and strong knowledge of storage provisioning, replication, backup, snapshots, performance monitoring, and troubleshooting.<br>Primary Skills/Requirements8+ years of experience in Enterprise Storage, Data Center Infrastructure, and Backup environments. Strong hands-on experience in SAN/NAS storage administration and enterprise data center environments. Experience managing storage capacity, performance, availability, and troubleshooting. Good knowledge of SAN, NAS, storage connectivity and high-availability storage environments. Experience with VMware/Hyper-V/Nutanix and integration with enterprise storage platforms. Hands-on experience with Veeam, Commvault, Exa Grid, Synology NAS or similar backup/storage technologies. Experience with Azure Storage and Azure Backup is an advantage. Strong understanding of backup, disaster recovery, RPO/RTO and data protection. Experience supporting multi-site data centers and critical production environments. Strong analytical, troubleshooting and problem-solving skills. Ability to handle P1/P2 incidents, RCA, capacity planning and infrastructure changes.<br>WHAT’S ON OFFER:You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.<br>To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to neelu@aven-sys.com Your interest will be treated with strict confidentiality.<br>CONSULTANT DETAILS:Consultant Name : Neelu Sharma Avensys Consulting Pte Ltd<br>Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

<h3 >About the University of Business &amp; Technology</h3> <p >The <strong >University of Business &amp; Technology</strong> is a leading educational institution committed to providing high-quality learning experiences. We are currently seeking a dedicated professional to join our technology team in <strong >Jeddah, Makkah, Saudi Arabia</strong>. This <strong >full-time</strong> role is integral to supporting our digital learning infrastructure and ensuring seamless operation of academic systems.</p> <h3 >The Role: Software Engineer / System Administrator</h3> <p >We are looking for a <strong >Software Engineer / System Administrator</strong> to manage and enhance our learning management systems. This position requires hands-on expertise with <strong >Blackboard LMS</strong>, combining software development skills with system administration capabilities to ensure robust and integrated educational technology solutions. The successful candidate will play a crucial role in maintaining and evolving the university's digital learning environment, supporting both technical functionality and user experience.</p> <h3 >Key Responsibilities</h3> <ul > <li >Develop, customize, administer, and maintain Blackboard LMS and its associated applications to meet institutional needs.</li> <li >Build and support integrations between Blackboard and other enterprise systems, utilizing APIs and web services for seamless data flow and interoperability.</li> <li >Develop and maintain custom applications, extensions, and automation tools to enhance system functionality and efficiency.</li> <li >Support integrations with various critical university systems, including SIS, ERP, HR, CRM, identity management, and third-party learning platforms.</li> <li >Troubleshoot technical, system, and integration-related issues promptly to ensure continuous and reliable operation of learning systems.</li> </ul> <h3 >Required Qualifications and Experience</h3> <ul > <li >Demonstrated hands-on experience with <strong >Blackboard LMS</strong> is essential for this role.</li> <li >A minimum of <strong >0-1 years</strong> of professional experience in a software engineering or system administration capacity.</li> </ul> <h3 >Work Environment and Location</h3> <p >This is a <strong >full-time</strong> position requiring on-site presence. The role is based at the university's facilities in <strong >Jeddah, Makkah, Saudi Arabia</strong>, contributing directly to the local academic community and its technological advancements.</p> <h3 >Application Process</h3> <p >Interested candidates who meet the specified qualifications are invited to submit their application. Further details regarding the salary will be provided and discussed confidentially during the interview stages.</p>

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Revenue & Billing Analyst based in Saudi Arabia.<br><br>As a Revenue & Billing Analyst, you’ll take ownership of the financial operations across the customer lifecycle, from billing and accounts receivable to collections, reconciliations, and revenue reporting. You’ll join a lean, highly autonomous Finance team where your work will have a direct impact on financial accuracy and operational efficiency. You’ll investigate billing and payment issues, identify root causes, and improve processes rather than simply resolving individual cases. You’ll also contribute to MRR/ARR reporting and help strengthen the workflows and systems behind revenue operations. The role offers broad ownership, close collaboration with Finance and cross-functional teams, and the opportunity to introduce AI and automation into everyday processes. This is a fully remote, async-first position with at least five hours of daily overlap with the UK-based Finance team.<br><br>Accountabilities<br><br>Own the end-to-end customer billing process, including invoicing, subscription changes, payment queries, refunds, failed-payment recovery, credit notes, and billing corrections within agreed approval limits. Manage accounts receivable, collections, and dunning activities, including resolving failed payments and billing disputes directly with customers. Partner with Customer Success on complex or sensitive customer billing cases and ensure issues are followed through to resolution. Investigate recurring billing and payment issues, identify their root causes, and improve the underlying processes to prevent them from recurring. Perform reconciliations across billing, payments, subscription reporting, and the general ledger, explaining timing or definition differences and ensuring financial data remains accurate. Produce and analyze MRR/ARR movement reporting to help Finance understand changes in recurring revenue and the reasons behind them. Improve and introduce Finance automations across billing, accounts receivable, collections, and reporting, moving routine activities toward efficient, exception-based processing. Support changes to billing platforms, pricing, and packaging from a Finance perspective by defining requirements, testing outcomes, monitoring exceptions, and collaborating with Product and Engineering when technical changes are required. Contribute to an inclusive, supportive, and high-performing remote team culture.<br><br>Requirements<br><br>Experience personally owning customer billing and accounts receivable or collections, including investigating exceptions and driving issues through to resolution. Proven experience resolving complex customer billing or payment issues directly with customers. Experience working with billing processes in a subscription, Saa S, or other recurring-revenue environment. Strong reconciliation skills, with the ability to independently investigate discrepancies between financial, billing, and customer datasets. Strong Excel or Google Sheets skills and confidence working with financial data and reporting. Demonstrated ability to improve recurring Finance processes and reduce manual work through automation and better workflows. Comfortable working with AI and automation tools while maintaining appropriate controls and accuracy checks. Excellent written and verbal English communication skills. Strong autonomy, organization, and problem-solving skills, with the ability to thrive in an async-first, fully remote environment. A track record of ownership, continuous improvement, and progressing responsibility. Around four years of relevant experience is typical, but demonstrated ownership and impact matter more than a specific number of years. A collaborative and inclusive mindset, with an interest in contributing to a mission-driven, skills-focused environment.<br><br>Bonus Skills<br><br>Experience with subscription billing platforms such as Chargebee, Zuora, Recurly, Stripe Billing, Maxio, or Paddle. Experience with collections platforms such as Upflow or Tesorio. Knowledge of MRR, ARR, churn, or subscription-revenue reporting. Experience with SQL or self-service BI tools such as Looker, Metabase, Power BI, or Holistics. Experience building or maintaining automations using tools such as Claude, n8n, Zapier, Make, or Python. Familiarity with multi-currency billing, pricing and packaging changes, or ERP migrations. A professional accounting qualification.<br><br>Benefits<br><br>Competitive compensation: €43,440–€54,300 per year, plus Share Appreciation Rights (SARs). Fully remote: Work from almost anywhere, subject to the partner's approved hiring locations. Flexible and async-first work: Flexible working hours designed to support a healthy work-life balance, with at least five hours of daily overlap with the UK-based Finance team. Remote work budget: €1,000 per year, or up to €2,000 from day one when purchasing a laptop. Learning & development: Annual budget equivalent to 3.5% of compensation, alongside opportunities for professional growth. Parental and caregiver support: Paid parental leave of 8–16 weeks, with tailored approaches to returning to work. Flexible time off: An unlimited and flexible time-off policy to support rest, recharge, and wellbeing. Global team: Work alongside a distributed, international team in a fully remote environment. Contract arrangement: This position is offered on an Individual Contractor basis.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About MEMF ITS:<br>Ideal Technical Solutions (ITS) is a leading provider of smart grid solutions, network control and optimization solutions to the utilities industry, offering high-quality products, total platforms, and exemplary customer service.<br>Our innovative platforms are highly scalable and configurable and are delivered on a number of IT platforms to assist utilities in monitoring, controlling, and optimizing their real-time operations. These platforms assist with the monitoring and control of electrical substations, power plants, large electrical transmission networks, and distribution grids. We develop and implement our solutions based on the latest quality standards.<br>Key Responsibilities:Develop and execute the service business strategy to drive revenue growth and profitability. Lead after-sales services, maintenance contracts, SLAs, testing & commissioning, and field-service operations. Develop and expand long-term lifecycle service and recurring-revenue opportunities. Oversee field-service teams, spare parts, and service delivery to ensure operational excellence. Build and maintain strong relationships with key customers and strategic partners. Drive customer satisfaction, service quality, and contract performance. Identify new business opportunities and expand the company’s service portfolio and market presence. Monitor service KPIs, financial performance, and overall business growth.<br>Key Requirements:Bachelor’s degree in Electrical Engineering, Electronics Engineering, Automation Engineering, or a related technical field.10–15 years of relevant experience, with proven leadership in service business management. Strong experience in after-sales services, maintenance contracts, and SLA management. Proven expertise in testing & commissioning and field-service operations. Experience managing field-service teams, spare parts, and long-term lifecycle-service businesses. Industry experience in electrical systems, industrial automation, smart solutions, or related sectors. Strong track record in business development, customer management, revenue growth, and profitability. Excellent commercial, negotiation, leadership, and stakeholder management skills.<br>What We Offer:Competitive compensation package aligned with experience and market standards. Senior leadership opportunity with significant business ownership and growth responsibility. Exposure to major customers, projects, and strategic partnerships within the industry.

Company Overview Sapphire is a joint venture based in the Special Integrated Logistics Zone (SILZ) in Riyadh, focused on manufacturing advanced industrial robots and supporting the next generation of automation and smart manufacturing in the Kingdom.<br>Role Summary The Information Technology (IT) Senior Manager will be responsible for developing, executing, and maintaining the full spectrum of IT infrastructure, services, and systems at Sapphire. This includes establishing core IT functions during the company’s transition from construction to operations, managing vendors and licenses, leading ERP and system deployment, ensuring site connectivity, and supporting business productivity through efficient IT operations. The role demands a strategic leader with technical acumen and project management capability to support the needs of a high-tech manufacturing environment.<br>Key Responsibilities<br>IT Infrastructure & Operations Plan, order, and install IT hardware and software including laptops, accessories, projectors, and conferencing tools. Manage Microsoft Office license deployment and renewal across all company employees. Oversee network infrastructure, internet service provisioning, and connectivity for the site in coordination with SILZ and telecom providers. Support and maintain IT infrastructure including servers, networks, firewalls, and IT security controls systems.<br>ERP & Systems Integration Lead the end-to-end deployment of the company’s ERP system, ensuring integration across finance, HR, procurement, production, and maintenance. Manage post-go-live support, enhancements, and user adoption initiatives. Oversee implementation and maintenance of systems and ensure seamless integration with ERP and facility management tools. Drive automation and optimization of business processes through IT systems.<br>Strategic & Operational Management Participate in and lead the definition and implementation of IT strategy, with the guidance and support of the IT Department Director, ensuring alignment with Sapphire’s operational and business objectives. Work closely with the Facility Manager to ensure all IT infrastructure requirements are met for office and factory environments. Collaborate with the production team to identify, procure, and maintain IT and network systems related to production lines and automation technologies.<br>Governance, Security & Compliance Establish IT policies, procedures, and governance frameworks to ensure security, availability, and business continuity. Deploy and maintain IT security controls in alignment with the applicable Essential Cybersecurity Controls (ECC) to protect company assets and data. Monitor IT performance through KPIs, issue reports, and drive continuous improvements.<br>Vendor & Budget Management Identify, engage, and manage IT vendors, service providers, and system integrators. Participate in defining IT requirements, manage and maintain IT assets, and contribute to the development and management of annual IT budgets covering hardware, software, services, and licensing. Manage all third-party IT contracts and ensure service delivery per SLAs.<br>Training & Support Deliver or coordinate user training on systems and platforms to ensure proper usage and productivity. Serve as the escalation point for critical IT issues and ensure resolution within defined timelines.<br>Web & Digital Platforms Oversee the design, development, and maintenance of the company’s website. Ensure alignment of digital tools with branding, stakeholder engagement, and information management strategies.<br>Qualifications & Experience Bachelor’s degree in Computer Engineering, Computer Science, Information Technology, or a related field. Minimum of 10 years of progressive IT experience, including at least 3 years in a managerial or leadership role. Proven experience deploying ERP systems and integrating cross-functional business processes. Experience managing IT infrastructure, networks, cloud services, and cybersecurity systems. Prior experience in construction, manufacturing, or facilities management sectors is highly desirable.<br>Core Competencies Strong project management and problem-solving abilities. Excellent communication, interpersonal, and stakeholder engagement skills. Hands-on expertise in ERP implementation, IT infrastructure, and digital transformation initiatives. Ability to manage cross-functional teams and drive alignment between technical and business functions. High attention to detail and commitment to operational excellence.