مطلوب مساعد اداري تنفيذي

<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0"> <tbody> <tr > <td colspan="6" valign="top"> <p ><strong><span >OVERVIEW</span></strong></p> </td> </tr> <tr > <td valign="top"> <p ><strong><span >Job Title</span></strong></p> </td> <td valign="top"> <p ><span >Secretary</span></p> </td> <td valign="top"> <p ><strong><span >Job Code</span></strong></p> </td> <td valign="top"> <p ><span >534268</span></p> </td> <td valign="top"> <p ><strong><span >Grade</span></strong></p> </td> <td valign="top"> <p ><em><span >I2</span></em></p> </td> </tr> <tr > <td valign="top"> <p ><strong><span >Group</span></strong></p> </td> <td valign="top"> <p ><span >Integrated Solutions</span></p> </td> <td valign="top"> <p ><strong><span >Division</span></strong></p> </td> <td colspan="3" valign="top"> <p ><span >Digital Solutions</span></p> </td> </tr> <tr > <td valign="top"> <p ><strong><span >Department</span></strong></p> </td> <td valign="top"> <p ><span >Digital Solutions</span></p> </td> <td valign="top"> <p ><strong><span >Unit</span></strong></p> </td> <td colspan="3" valign="top"> <p ><span >Digital Solutions</span></p> </td> </tr> </tbody> </table> <p > </p> <table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0"> <tbody> <tr> <td valign="top"> <p ><strong><span >ROLE PURPOSE</span></strong></p> <p ><em><span >The aim is to state the overall significance of the job from the organization’s perspective.</span></em></p> </td> </tr> <tr > <td valign="top"> <p ><strong><span >The role is responsible for providing administrative, secretarial, and clerical support to ensure the smooth and efficient operation of the department. The Secretary manages correspondence, organizes meetings, maintains records, coordinates communication, and supports daily office activities while ensuring confidentiality, accuracy, and professionalism.</span></strong></p> </td> </tr> </tbody> </table> <p > </p> <table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0"> <tbody> <tr > <td colspan="2" valign="top"> <p ><strong><span >KEY ACCOUNTABILITIES &amp; ACTIVITIES</span></strong></p> <p ><em><span >This section describes <u>the principal outputs</u> required from the job.</span></em></p> </td> </tr> <tr > <td valign="top"> <p ><strong><span >Key Accountabilities</span></strong></p> </td> <td valign="top"> <p ><strong><span >Key Activities</span></strong></p> </td> </tr> <tr > <td valign="top"> <ol > <li ><span >Daily Operations</span></li> </ol> </td> <td valign="top"> <p ><span >• Manage daily administrative and clerical tasks to support department operations.</span></p> <p ><span >• Organize and maintain calendars, appointments, and schedules.</span></p> <p ><span >• Prepare, format, and review letters, memos, reports, presentations, and other documents.</span></p> <p ><span >• Maintain filing systems and ensure documents are properly stored, updated, and easily accessible.</span></p> <p ><span >• Receive visitors, answer phone calls, and handle general inquiries professionally.</span></p> <p ><span >• Arrange meetings, prepare meeting rooms, and provide required administrative support.</span></p> <p ><span >• Record and distribute meeting minutes when required.</span></p> </td> </tr> <tr > <td valign="top"> <ol start="2"> <li ><span >Coordination &amp; Communication</span></li> </ol> </td> <td valign="top"> <p ><span >• Coordinate communication between the manager, employees, internal departments, and external parties.<br>• Receive, screen, and redirect emails, calls, and official correspondence as needed.<br>• Follow up on assigned tasks, pending documents, and required approvals.<br>• Support travel arrangements, hotel bookings, transportation, and related logistics when required.<br>• Ensure timely communication and proper documentation of requests and responses.</span></p> </td> </tr> <tr > <td valign="top"> <ol start="3"> <li ><span >Policies, Processes &amp; Procedures</span></li> </ol> </td> <td valign="top"> <table class="MsoNormalTable" border="0" cellpadding="0"> <tbody> <tr> <td > </td> </tr> </tbody> </table> <ul > <li ><span > </span></li> </ul> <table class="MsoNormalTable" border="0" cellpadding="0"> <tbody> <tr> <td > <ul > <li ><span >• Follow approved administrative policies, processes, and procedures.<br>• Ensure all documents and correspondence comply with internal standards and approval requirements.<br>• Support the implementation of office procedures to improve efficiency and organization.<br>• Maintain confidentiality of sensitive information and official documents.<br>• Identify administrative issues and escalate them to the direct manager when needed.</span></li> </ul> </td> </tr> </tbody> </table> <p > </p> </td> </tr> <tr > <td valign="top"> <ol start="4"> <li ><span >Information Security</span></li> </ol> </td> <td valign="top"> <p ><span >• Maintain the confidentiality, integrity, and availability of documents and information.<br>• Handle sensitive and confidential information in accordance with company policies.<br>• Ensure proper access control for files, records, and official correspondence.<br>• Avoid unauthorized sharing, copying, or disclosure of company information.<br>• Report any suspected information security incidents or breaches to the relevant department.</span></p> </td> </tr> </tbody> </table> <p > </p> <table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0"> <tbody> <tr> <td colspan="2" valign="top"> <p ><strong><span >JOB SPECIFICATIONS</span></strong></p> </td> </tr> <tr> <td valign="top"> <p ><strong><span >Academic and professional qualifications</span></strong></p> </td> <td valign="top"> <p ><span >Bachelor’s degree in Business Administration, Office Management, Secretarial Studies, or any related field.</span></p> </td> </tr> <tr> <td valign="top"> <p ><strong><span >Years and Nature of Experience</span></strong></p> </td> <td valign="top"> <p ><span >• 2 to <strong><span dir="RTL">4</span></strong> years of experience in secretarial, administrative, or office support roles.</span></p> </td> </tr> </tbody> </table> <p > </p> </span>

<p>To lead the development and execution of the sales capability framework and comprehensive training programs across the Commercial division, ensuring the Acquisition, Account Management, Telesales, and Incubation teams possess the specialized skills, product knowledge, and strategic competencies required to drive revenue growth and operational excellence.</p><p><strong>Key Accountability Areas</strong></p><p><strong>Training and Sales Capability Management</strong></p><ul><li>Sales Capability Strategy &amp; Enablement Design and implement a structured sales capability framework that aligns with HungerStation s commercial strategy and long-term business goals.</li><li>Develop specialized learning paths for different sales sub-functions (Acquisition, AM, Telesales, and Incubation) to address their unique market challenges and KPIs.</li><li>Collaborate with Product and Tech teams to translate complex app updates and new feature launches into clear, persuasive sales playbooks and training content.</li><li>Stay at the forefront of sales enablement trends and tools to continuously modernize the training approach and improve team efficiency.</li></ul><p><strong>Training Delivery &amp; Onboarding</strong></p><ul><li>Lead the end-to-end delivery of high-impact training sessions, workshops, and seminars focusing on negotiation, value-based selling, and relationship management.</li><li>Manage the commercial onboarding program to ensure new hires are integrated effectively and reach their performance targets in the shortest possible time.</li><li>Produce high-quality training collateral, including manuals, digital learning assets, and assessment tools.</li><li>Conduct "Train the Trainer" sessions to empower regional leads and managers to provide ongoing localized support.</li></ul><p><strong>Performance Analytics &amp; Insights</strong></p><ul><li>Perform systematic Training Needs Analysis (TNA) by analyzing sales performance data, conducting field visits, and evaluating skill gaps across different teams.</li><li>Measure the effectiveness of capability initiatives through defined metrics (e.g., ramp-up time, conversion rates, and retention) and provide regular reports to senior leadership.</li><li>Utilize data from CRM and BI tools to identify specific performance bottlenecks and design targeted interventions to address them.</li></ul><p><strong>Strategic Projects &amp; Innovation</strong></p><ul><li>Support the Sales Excellence leadership in executing high-priority strategic initiatives, such as new vertical launches (e.g., SSU, Pickup) or geographical expansions.</li><li>Contribute to the design and refinement of sales incentive schemes to ensure they are aligned with the desired behaviors and capability levels.</li><li>Drive continuous improvement projects within the Sales Excellence department to streamline workflows and enhance the overall "sales engine."</li></ul><p><strong>People Management</strong></p><ul><li>Set performance objectives, provide necessary support, evaluate direct reports, and provide regular feedback on performance.</li><li>Participate in the identification and recruitment of key talents for the function.</li><li>Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow.</li><li>Provide opportunities for team members to suggest, participate in, and contribute to improvement, innovation, and knowledge-sharing initiatives.</li></ul><p><strong>Desired Candidate Profile</strong></p>Knowledge and Experience <ul><li>3 5years of experience in Sales Enablement, Sales Capability, or Sales Management, ideally within a fast-paced E-commerce or Marketplace environment.</li><li>Proven experience in designing and scaling training programs for diverse sales teams (Acquisition vs. Account Management).</li><li>Strong analytical capability with a track record of using data to drive training decisions and measure ROI.</li><li>Familiarity with modern sales methodologies (e.g., SPIN, Challenger, or Consultative Selling).</li></ul> Education and Certifications <ul><li>Bachelor s degree in business administration, Marketing, Human Resources, or a related field.</li><li>Professional certifications in Training (e.g., CPTD, CIPD) or Sales Coaching are highly preferred.</li></ul>