وظائف Cigna

<p>Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.</p><p>If you require reasonable accommodation in completing the online application process, please email: SeeYourselfEMEA@cigna.com for support. Do not email SeeYourselfEMEA@cigna.com for an update on your application or to provide your resume as you will not receive a response.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><u>CSR</u></span></p><br><p><b>About The Cigna Group </b></p><br>Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.<p><i>Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.</i></p><br><p><i>If</i><i><span> you require reasonable accommodation in completing the online application process, please email: <span><span>SeeYourselfEMEA@cigna.com</span></span> for support. Do not email <span><span>SeeYourselfEMEA@cigna.com</span></span> for an update on your application or to provide your resume as you will not receive a response.</span></i></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose<p>To support the effective delivery of HR operations, government relations, and administrative activities in Saudi Arabia. The role is responsible for maintaining employee documentation, supporting government and regulatory processes, coordinating HR administrative activities, and ensuring accurate and timely completion of day-to-day operational requirements.</p><br><br><ul><li>Manage and follow up on employee-related government transactions in accordance with Saudi requirements.</li><li>Process and monitor transactions through relevant government platforms such as <b>Qiwa, GOSI, Mudad, Muqeem and Ministry of Human Resources and Social Development platforms</b>, as applicable.</li><li>Support the issuance, renewal, and cancellation of employee documentation, including work permits, Iqamas, visas, exit/re-entry visas, and other government-related documentation where applicable.</li><li>Monitor expiry dates of government documents and coordinate renewals in a timely manner.</li><li>Support employment contract administration and required updates through Qiwa.</li><li>Coordinate with government authorities and external service providers when required.</li><li>Maintain accurate records of government transactions and supporting documentation.</li><li>Support HR in meeting Saudization and other local employment compliance requirements.</li><li>Escalate potential compliance issues or upcoming deadlines to HR management.</li><li>Coordinate employee information updates and ensure records are maintained accurately.</li><li>Provide employees with guidance on routine HR processes and documentation requirements.</li><li>Support HR with employee data, reports, and documentation as required.</li></ul><br>Qualifications &amp; Experience<ul><li>Bachelor’s degree in Human Resources, Business Administration, Management, or a related field.</li><li><b>2-3 years of relevant experience</b> in HR operations, government relations, or administration in Saudi Arabia.</li><li>Practical knowledge of Saudi government HR platforms and processes.</li><li>Good understanding of Saudi employment administration and government documentation requirements.</li><li>Strong Arabic and English communication skills.</li><li>Good knowledge of Microsoft Office applications.</li><li>Strong organizational skills and attention to detail.</li><li>Ability to handle confidential employee information appropriately.</li></ul><p><b>About The Cigna Group </b></p><br>Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.<p><i>Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.</i></p><br><p><i>If</i><i><span> you require reasonable accommodation in completing the online application process, please email: <span><span>SeeYourselfEMEA@cigna.com</span></span> for support. Do not email <span><span>SeeYourselfEMEA@cigna.com</span></span> for an update on your application or to provide your resume as you will not receive a response.</span></i></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Experience-Rated Underwriting</b></p><br><ul><li>Evaluate, modify and price benefits for large corporate new business and renewal quotations in compliance with underwriting guidelines.</li><li>Build effective relationships with sales and client management partners to win and retain business</li><li>Identify possible areas of improvement in the Large Corporate underwriting workflow.</li><li>Collaborate with underwriters in the other offices on regional opportunities.</li></ul><p><b>Focus on Data Governance and Process Improvements</b></p><br><ul><li>Assess, validate and analyse datasets available for underwriting, with clear understanding of the underlying concepts.</li><li>Ensure data governance and consistency across underwriting data pipelines and reporting tools.</li><li>Drive automation of reporting tools and improve data models for scalable analysis.</li></ul><p><b>Performance Monitoring and Reporting</b></p><br><ul><li>Develop and manage portfolio reporting across key underwriting, portfolio and financial KPIs.</li><li>Conduct variance analysis (actual vs. expected, plan delivery, forecasts) and identify key performance drivers.</li></ul><p><b>Portfolio Management and Optimisation</b></p><br><ul><li>Assess and challenge pricing strategies across business segments and channels.</li><li>Evaluate the impact of pricing thresholds and decisions on growth, profitability and market standing.</li><li>Support and own pricing frameworks and underwriting guidelines, including periodic review.</li></ul><p><b>Business Insights and Stakeholder Management</b></p><br><ul><li>Provide analytical input into annual operating plans, forecasts and strategic plans.</li><li>Identify structural performance gaps across segments, channels and locations, and translate data into actionable recommendations.</li><li>Support cross-functional initiatives with Sales, Strategy &amp; Planning, Actuarial, Finance and Operations.</li></ul><p><b>Governance and Control</b></p><br><ul><li>Ensure effective embedded controls to detect inappropriate underwriting practices.</li><li>Ensure underwriting policies, procedures and guidelines are implemented, enforced and periodically reviewed.</li><li>Keep underwriting practices compliant with the latest regulatory requirements and Cigna standards.</li></ul><p><b>About The Cigna Group </b></p><br>Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.<p><i>Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.</i></p><br><p><i>If</i><i><span> you require reasonable accommodation in completing the online application process, please email: <span><span>SeeYourselfEMEA@cigna.com</span></span> for support. Do not email <span><span>SeeYourselfEMEA@cigna.com</span></span> for an update on your application or to provide your resume as you will not receive a response.</span></i></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p><b>YOUR JOB&nbsp;</b></p><p><br></p><p>The Talent Acquisition Business Partner will lead Talent Acquisition activities across the Kingdom of Saudi Arabia while serving as a strategic partner to the Head of Talent Acquisition MEA. MAIN RESPONSIBILITIES Act as the primary Talent Acquisition partner for Saudi Arabia, aligning hiring strategies with business objectives and workforce plans. Partner with business and HR leaders to anticipate talent needs, provide workforce insights, and develop proactive hiring strategies that support organizational growth. Lead end-to-end recruitment delivery across multiple functions and levels, ensuring the attraction and selection of high-quality talent aligned with business requirements. Serve as a trusted advisor to hiring managers, providing guidance on market trends, talent availability, competitive positioning, and recruitment best practices. Develop and execute talent sourcing strategies that strengthen talent pipelines and support current and future business needs. Drive an exceptional candidate experience that reflects Cigna Healthcare's employer brand and values throughout the recruitment lifecycle. Utilize recruitment metrics, market intelligence, and talent insights to influence hiring decisions and improve recruitment effectiveness. Support workforce planning discussions through talent market mapping, succession-focused hiring strategies, and capability assessments. Champion employer branding initiatives and talent attraction campaigns to strengthen Cigna Healthcare's presence in the Saudi talent market. Partner closely with the Head of Talent Acquisition MEA and regional stakeholders to support strategic Talent Acquisition priorities and business transformation initiatives. Lead or contribute to local, regional, and global Talent Acquisition projects, including process optimization, technology enhancements, employer branding programs, and talent acquisition innovation. Identify opportunities to improve recruitment processes, candidate experience, operational efficiency, and talent outcomes through continuous improvement initiatives. Collaborate across HR Centers of Excellence, HR Business Partners, and operational teams to ensure a seamless and integrated talent approach. Ensure recruitment activities are conducted in accordance with company policies, compliance requirements, and data privacy standards.</p><p><strong>Desired Candidate Profile</strong></p><p>SKILLS AND KNOWLEDGE NEEDED Bachelor's degree in Human Resources, Business Administration, or a related discipline. Strong Talent Acquisition experience, ideally gained within Saudi Arabia or the wider GCC. Proven experience managing end-to-end recruitment across different functions and seniority levels. Demonstrated ability to partner with senior stakeholders and translate workforce needs into practical hiring strategies. Strong knowledge of the Saudi talent market and local recruitment practices. Experience utilizing recruitment systems, sourcing platforms, market intelligence, and recruitment analytics. Strong communication, influencing, stakeholder management, and advisory skills. Ability to manage multiple priorities within a fast-paced, matrixed, and regional environment. Fluency in English is required. Arabic would be an advantage.</p>

<p>This role is at the heart of Cigna s claims processing operation in the Middle East. Claims are received from both members and providers, and the position holder will be required to organize and track workflow daily to facilitate the consistent attainment of turnaround times and other critical success factors for Claims. The position holder will also be expected to respond to queries regarding claims and coming from multiple in-house and external sources; thereby freeing the Cigna Claims Team to focus exclusively upon attaining daily targets. The role will be required to be organized and efficient and accurate with strong interpersonal skills, and preferably an appreciation of medical terms. Responsibilities Take receipt of submitted claim batches from providers, and individual claims direct from members. Log and file claims received for tracking and planning and processing purposes. Scanning and imaging of hard-copy claims received. Operations planning; compiling processing schedules for the Claims Team. Assemble processing batches and assign to team members. Accepting finalized claims; updating status in systems and trackers as required. Reach out to providers and members; source additional information as needed to finalize claims. Resolve inbound queries from providers and members; maximize first time contact resolution. Regular claims status reporting, as specified.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>1 years experience performing a similar role; combining administration and stakeholder contact.</li><li>Experience of working for an international company, preferred but not essential.</li><li>Previous claims or insurance experience preferred but not essential.</li><li>Broad awareness of medical terminology, advantageous.</li><li>Excellent organizational skills, capable of following and contributing to agreed procedure.</li><li>Strong administration awareness and experience, essential.</li><li>Strong skills in Microsoft Office applications, essential.</li><li>First class written and verbal communication skills, essential.</li><li>Ability to communicate across a diverse population, essential.</li><li>Capable of working independently, or as part of a team.</li><li>Good time management: ability to work to tight deadlines.</li><li>Flexible and adaptable approach, sometimes working in a fast-paced environment.</li><li>Passion for achieving agreed objectives.</li></ul>

<p>Participates in complex audits, third party audits, ad-hoc projects and assignments as defined by the Quality Auditor Team Manager. Performs root cause analysis on audit findings to understand why the findings occurred. Agrees suitable action plans to remove root causes and prevent findings from recurring. Monitors performance trends and agrees suitable action plans to address these trends. Identifies improvements to both audit and operational processes and procedures. Collates and reports audit findings to Senior Management accurately and on time. Assists in the development of audits and audit processes and procedures. Acts as a subject matter expert who supports their fellow Auditors.</p><p>Delivers specific delegated Quality Assurance/Audit tasks assigned by a supervisor. Completes day-to-day Quality Review and Audit tasks without immediate supervision, but has ready access to advice from more experienced team members. Identifies and recommends changes to improvements in department processing and procedures, and assists in the development of audit guidelines. Requires seasoned knowledge of accounting and auditing procedures and systems expertise for auditing structure or claim payments. Tasks involve a degree of forward planning and anticipation of needs/issues. Resolves non-routine issues escalated from more junior team members.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>2 years experience in Middle East Insurance Market</li><li>2 years experience in medical claims and/or an auditing role</li><li>Excellent Arabic and English skills, verbal and written.</li><li>Ideally NAS Neuron experience of at least 1 year</li><li>Medical background preferred.</li><li>High energy, results-oriented individual able to coordinate and prioritize multiple tasks to meet deadlines.</li><li>Ability to think analytically, interpret information / observations and make effective decisions.</li><li>Ability to ask for guidance, when required, on complex issues.</li><li>Professional verbal and written communication skills.</li><li>Ability to listen attentively, build rapport and ask structured open / closed questions.</li><li>Ability to diffuse and resolve instances of conflict.</li><li>Ability to produce clear and factual reports.</li><li>Ability to present information and ideas in a confident, creative, and interactive manner.</li><li>Ability to explain audit findings and trends and provide constructive feedback; work patiently and effectively with staff of different experience levels, learning styles and cultural diversity.</li><li>Ability to provide constructive coaching to fellow Auditors to share knowledge and skills.</li><li>Ability to work effectively on their own and as part of a team.</li><li>Mindful of the needs of the business and the personal needs of the person being audited.</li></ul>

<p><b>1- Internal Communications</b> Develop and manage the annual internal communications calendar covering key employee communications, campaigns, business updates, organizational milestones, and employee engagement activities. Prepare, coordinate, and publish internal announcements and employee communications. Manage internal communication requests received from various departments. Manage approved communication channels and ensure information is communicated in a timely, consistent, and organized manner. Ensure all communications align with the company brand, communication standards, and approved messaging guidelines. Coordinate with relevant stakeholders to gather content, approvals, and necessary information before publication. Support employee engagement campaigns, awareness programs, and company culture initiatives. Maintain communication records and reporting related to internal communication activities.</p><p><b>2. External Events</b> Coordinate the company's participation in approved external events, conferences, exhibitions, sponsorships, and industry forums. Plan and execute company-hosted and sponsored external events. Coordinate stakeholder-facing events, including broker forums, client engagement activities, provider awareness initiatives, wellness campaigns, and launch-related activations. Manage event requirements including venue selection, registration, branding, event logistics, suppliers, promotional materials, giveaways, and event operations. Coordinate with event organizers, agencies, vendors, and internal stakeholders to ensure successful delivery. Work closely with Marketing and Business teams to ensure all event materials align with approved brand guidelines. Monitor approved event budgets and track event-related expenditures. Prepare post-event reports summarizing participation, outcomes, learnings, and recommendations. Identify opportunities to enhance brand visibility through industry events and strategic sponsorships.</p><p><b>3. Partner &amp; Stakeholder Engagement</b> Support the planning and execution of engagement initiatives targeting brokers, clients, healthcare providers, and strategic business partners. Coordinate broker engagement activities including networking events, product awareness sessions, training programs, communication campaigns, and partner enablement initiatives. Support client engagement and retention programs, including wellness campaigns, client activations, Health Lounge initiatives, and customer-focused events. Coordinate provider and hospital awareness campaigns designed to strengthen stakeholder engagement and support business objectives. Collaborate with Sales, Customer Care, Operations, Product, and Marketing teams to ensure stakeholder engagement activities align with company priorities. Support the creation and distribution of stakeholder engagement materials, presentations, toolkits, and communication assets. Maintain stakeholder engagement calendars and activity tracking reports. Measure and report on engagement outcomes and recommend improvements where appropriate.</p><p><b>4. Launch Readiness &amp; Campaign Support</b> Support launch readiness activities for new products, services, digital platforms, and strategic business initiatives. Coordinate launch-related internal and external communications. Support the planning and execution of launch events, roadshows, stakeholder briefings, and awareness campaigns. Coordinate the development, production, and distribution of launch materials, presentations, sales enablement assets, and marketing collateral. Work closely with Product, Sales, Operations, Technology, Compliance, and Marketing teams to ensure launch activities are delivered successfully. Track launch milestones, dependencies, and communication requirements. Support public-facing brand activation initiatives associated with key launches and market expansion activities. Contribute to launch reporting and post-launch assessments.</p><p><b>5. Digital &amp; Content Coordination</b> Coordinate events content updates across approved digital platforms, including the company website and social media channels. Support social media content planning and campaign coordination in collaboration with Marketing and external agencies. Ensure all approved digital communications comply with brand, legal, regulatory, and communication requirements. Coordinate the development, maintenance, and distribution of marketing collateral, promotional materials, presentations, and communication assets. Maintain an organized repository of approved marketing and communication materials. Support content localization, translation coordination, and proofing activities. Assist in tracking digital communication and campaign performance metrics.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Marketing, Communications, Business Administration, Public Relations, or related fields.</li><li>5+ years of experience in communications, stakeholder engagement, event management, marketing coordination, or related field.</li><li>Proven experience managing corporate events, conferences, sponsorships, and engagement initiatives.</li><li>Experience supporting client, partner, broker, provider, or stakeholder engagement programs.</li><li>Experience supporting product launches, brand activations, communication campaigns, or strategic initiatives.</li><li>Strong project management and organizational skills with the ability to manage multiple priorities simultaneously.</li><li>Experience coordinating agencies, suppliers, vendors, and external partners.</li><li>Good understanding of marketing, branding, customer engagement, and communication principles.</li><li>Familiarity with digital communications, website content management, and social media coordination.</li><li>Experience working within regulated industries is preferred.</li><li>Proficiency in Microsoft Office applications and reporting tools.</li><li>Excellent communication, interpersonal, presentation, and stakeholder management skills.</li><li>Strong attention to detail with a proactive and solution-oriented mindset.</li></ul>

<p>The HR Specialist is responsible for delivering end-to-end HR operational support while managing all government relations activities in the Kingdom of Saudi Arabia. The role ensures compliance with Saudi labor regulations and governmental requirements, supports employee lifecycle processes, and acts as the primary liaison with government authorities and external service providers. The position plays a critical role in maintaining regulatory compliance, supporting workforce administration, facilitating employee services, and ensuring efficient execution of HR operations.</p><p>Manage all activities related to government platforms and authorities, including Qiwa, Muqeem, GOSI, Mudad...</p><p>Process and monitor: Employment contracts, Work permits, Iqama issuance and renewals, Visa applications and renewals, Transfer of sponsorship requests, Exit/Re-entry visas, Final exit procedures.</p><p>Ensure compliance with Saudi labor laws and immigration regulations.</p><p>Track Saudization requirements and support workforce nationalization initiatives.</p><p>Maintain strong relationships with government authorities and external service providers.</p><p>Monitor changes in labor laws and governmental regulations and advise HR leadership accordingly.</p><p>Support the full employee lifecycle, including onboarding, employee changes, transfers, and offboarding.</p><p>Maintain employee records and personnel files in compliance with company policy and local regulations.</p><p>Prepare employment letters, salary certificates, and HR documentation.</p><p>Support payroll administration by ensuring employee data accuracy and timely submission of payroll inputs.</p><p>Coordinate employee benefits administration, including medical insurance enrollment and changes.</p><p>Manage employee attendance, leave records, and HR system updates.</p><p>Assist with employee relations matters and disciplinary processes as required.</p><p>Ensure all employee documentation is complete and audit-ready.</p><p>Support internal and external audits.</p><p>Prepare HR metrics, workforce reports, and government compliance reports.</p><p>Maintain accurate data within HR systems and governmental platforms.</p><p>Support regulatory submissions and workforce planning requirements.</p><p>Key Competencies:</p><ul><li>Knowledge of Saudi labor legislation</li><li>Government relations expertise</li><li>Attention to detail</li><li>Communication and stakeholder management</li><li>Problem-solving and analytical skills</li><li>Confidentiality and integrity</li><li>Organization and time management</li><li>Continuous improvement mindset</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourselfEMEA@cigna.com for support. Do not email SeeYourselfEMEA@cigna.com for an update on your application or to provide your resume as you will not receive a response.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><span>Position Summary</span></span><span><span>The HR Specialist is responsible for delivering end-to-end HR operational support while managing all government relations activities in the Kingdom of Saudi Arabia. The role ensures compliance with Saudi labor regulations and governmental requirements, supports employee lifecycle processes, and acts as the primary liaison with government authorities and external service providers.</span></span><br><span><span>The position plays a critical role in maintaining regulatory compliance, supporting workforce administration, facilitating employee services, and ensuring efficient execution of HR operations.</span></span><br><ul><li>Manage all activities related to government platforms and authorities, including Qiwa, Muqeem, GOSI, Mudad...</li><li>Process and monitor: Employment contracts, Work permits, Iqama issuance and renewals, Visa applications and renewals, Transfer of sponsorship requests, Exit/Re-entry visas, Final exit procedures.</li><li>Ensure compliance with Saudi labor laws and immigration regulations.</li><li>Track Saudization requirements and support workforce nationalization initiatives.</li><li>Maintain strong relationships with government authorities and external service providers.</li><li>Monitor changes in labor laws and governmental regulations and advise HR leadership accordingly.</li><li>Support the full employee lifecycle, including onboarding, employee changes, transfers, and offboarding.</li><li><span>Maintain employee records and personnel files in compliance with company policy and local regulations.</span></li><li><span>Prepare employment letters, salary certificates, and HR documentation.</span></li><li><span>Support payroll administration by ensuring employee data accuracy and timely submission of payroll inputs.</span></li><li><span>Coordinate employee benefits administration, including medical insurance enrollment and changes.</span></li><li><span>Manage employee attendance, leave records, and HR system updates.</span></li><li><span>Assist with employee relations matters and disciplinary processes as required.</span></li><li>Ensure all employee documentation is complete and audit-ready.</li><li><span>Support internal and external audits.</span></li><li><span>Prepare HR metrics, workforce reports, and government compliance reports.</span></li><li><span>Maintain accurate data within HR systems and governmental platforms.</span></li><li><span>Support regulatory submissions and workforce planning requirements.</span></li></ul><br><p><b>Key Competencies</b></p><br><ul><li>Knowledge of Saudi labor legislation</li><li>Government relations expertise</li><li>Attention to detail</li><li>Communication and stakeholder management</li><li>Problem-solving and analytical skills</li><li>Confidentiality and integrity</li><li>Organization and time management</li><li>Continuous improvement mindset</li></ul><p><b>About The Cigna Group </b></p><br>Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.<p><i>Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.</i></p><br><p><i>If</i><i><span> you require reasonable accommodation in completing the online application process, please email: <span><span>SeeYourselfEMEA@cigna.com</span></span> for support. Do not email <span><span>SeeYourselfEMEA@cigna.com</span></span> for an update on your application or to provide your resume as you will not receive a response.</span></i></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p>Job Description: Actuarial Associate Analyst Cigna Saudi Arabia, a branch of Cigna Worldwide Insurance Company, a leading global health insurer, is looking to appoint an Actuarial Analyst based in Riyadh. This is a new position required as the local office develops its actuarial function. While the main area of focus will be the KSA market, the successful candidate will work closely with the broader Middle East and Africa actuarial team and will support initiatives across these markets. The individual will also work closely with other business areas, including but not limited to Sales, Underwriting, and Product Development.</p><p>Key Responsibilities</p><ul><li>Data analytics, reconciliations, and processing.</li><li>Actuarial pricing for the Middle East and Africa region, including experience studies, setting book rates and pricing assumptions, methodology updates, and rate reviews.</li><li>Support analytics related to medical cost drivers and trends to enhance quality of actuarial analysis and reporting.</li><li>Developing, testing and maintenance of pricing and underwriting tools.</li><li>Support the monthly financial close, including supporting the reserving process, periodic review of key reserve assumptions, and communicating drivers of financial results relative to forecast.</li><li>Supporting the compilation of regulatory submissions.</li><li>Close collaboration with other teams including Sales, Client Management, Underwriting and Finance.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>An undergraduate degree in Actuarial Science, Mathematics, Finance or a related field.</p><p>Some progress towards Associate credentials with either the Institute and Faculty of Actuaries or the Society of Actuaries.</p><p>A commitment towards pursuing a Fellowship qualification.</p><p>Be self-motivated and results driven.</p><p>Good communication skills and strong attention to detail.</p><p>Not more than 3 years of work experience.</p><p>A working knowledge of health insurance and related concepts, including clinical coding, reserving methods, pricing approaches etc, is not required but would an advantage.</p><p>Experience with MS Office and data analytics (R, SQL, Alteryx or equivalent) will be an advantage.</p><p>Excellent verbal and written English competence.</p><p>Some regional travel may be required.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Job Description: Actuarial Associate Analyst</p><br><p>Cigna Saudi Arabia, a branch of Cigna Worldwide Insurance Company, a leading global health insurer, is looking to appoint an Actuarial Analyst based in Riyadh. This is a new position required as the local office develops its actuarial function. While the main area of focus will be the KSA market, the successful candidate will work closely with the broader Middle East and Africa actuarial team and will support initiatives across these markets. The individual will also work closely with other business areas, including but not limited to Sales, Underwriting, and Product Development.</p><br><p><b><u><span>Key Responsibilities</span></u></b></p><br><ul><li>Data analytics, reconciliations, and processing.</li><li>Actuarial pricing for the Middle East and Africa region, including experience studies, setting book rates and pricing assumptions, methodology updates, and rate reviews.</li><li>Support analytics related to medical cost drivers and trends to enhance quality of actuarial analysis and reporting.</li><li>Developing, testing and maintenance of pricing and underwriting tools.</li><li>Support the monthly financial close, including supporting the reserving process, periodic review of key reserve assumptions, and communicating drivers of financial results relative to forecast.</li><li>Supporting the compilation of regulatory submissions.</li><li>Close collaboration with other teams including Sales, Client Management, Underwriting and Finance.</li></ul><p><b><u><span>Personal Profile</span></u></b></p><br><ul><li>An undergraduate degree in Actuarial Science, Mathematics, Finance or a related field.&nbsp;</li><li>Some progress towards Associate credentials with either the Institute and Faculty of Actuaries or the Society of Actuaries.</li><li>A commitment towards pursuing a Fellowship qualification.</li><li>Be self-motivated and results driven.</li><li>Good communication skills and strong attention to detail.</li><li>Not more than 3 years of work experience.</li><li>A working knowledge of health insurance and related concepts, including clinical coding, reserving methods, pricing approaches etc, is not required but would an advantage.</li><li>Experience with MS Office and data analytics (R, SQL, Alteryx or equivalent) will be an advantage.</li><li>Excellent verbal and written English competence.</li><li>Some regional travel may be required.</li></ul><p><b>About The Cigna Group </b></p><br>Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.<p><i>Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.</i></p><br><p><i>If</i><i><span> you require reasonable accommodation in completing the online application process, please email: <span><span>SeeYourselfEMEA@cigna.com</span></span> for support. Do not email <span><span>SeeYourselfEMEA@cigna.com</span></span> for an update on your application or to provide your resume as you will not receive a response.</span></i></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p>The Validation officer typically owns the following key responsibilities to ensure successful and compliant CHI uploads. Issues such as member corrections, CHI rejections, and delayed CHI linking were specifically referenced to member validation and CHI processing. Verify policy and member mandatory information before uploading onto CHI. Ensure National ID, Iqama, Border Number, Passport Number, and Member IDs are accurate and match supporting documents. Perform pre-upload validation on additions, deletions, transfers, and corrections to prevent CHI rejections. Investigate mismatches between client census files, system records, and CHI requirements. Analyze rejection reasons, coordinate corrections, and resubmit records within agreed SLA timelines. Confirm policy effective dates, enrollment dates, and renewal dates align with underwriting approval and policy setup. Process updates such as DOB corrections, ID changes, relationship changes, and member transfers between groups. Track uploaded members until successfully accepted and linked in the CHI portal and escalate unresolved cases promptly. Ensure all uploads meet regulatory requirements and internal compliance standards. Produce validation error reports, rejection analysis, SLA performance reports, and recommendations to reduce upload failures and improve first-time-right quality Ensuring Validation mailbox is reviewed and actioned with in SLA.</p><p><strong>Desired Candidate Profile</strong></p><b>Qualifications:</b><p>Bachelor s degree in healthcare administration, Business, or related field (or equivalent work experience)</p><p>1 - 2 years of experience in benefit setup or insurance policy administration within a health insurance company.</p><p>Experience with benefit configuration tools and administrative platforms</p><p>Familiarity with medical coverages and CHI uploads, eligibility process.</p><p>Knowledge of insurance regulatory requirements (CHI, IA, Nphies.)</p><b>Skills:</b><p>Excellent attention to detail and analytical skills</p><p>Proficient in MS Office (Excel, Word) and data entry systems</p>

<p>Key Responsibilities End to End Epic Ownership Own delivery of Epics from ideation, definition, and refinement through implementation, release, and benefits realization. Partner with Product Managers and SME groups to define scope, outcomes, dependencies, and success measures. Maintain a holistic view of delivery, providing strategic guidance, business judgement, and recommendations for optimized execution. Planning &amp; Delivery Governance Develop and maintain Epic delivery plans, including timelines, resource needs, budget considerations, and milestone tracking. Identify risks, dependencies, and constraints early; develop mitigation plans and escalate when required. Ensure alignment with enterprise strategy, regulatory standards, and cross program priorities. Cross Functional Leadership &amp; Coordination Lead collaboration across Agile Teams, ARTs, and business functions to ensure unified delivery. Facilitate cross team synchronization and ensure dependencies across technology, business, operations, and external partners are effectively managed. Track delivery progress through Jira, dashboards, status reports, and regular delivery forums. Stakeholder Engagement &amp; Communication Act as the primary point of contact for all Epic related updates, decisions, and escalations. Provide clear, concise, and transparent communication to executives, business sponsors, SMEs, and delivery teams. Facilitate regular stakeholder reviews, steering committees, and status presentations. Execution &amp; Monitoring Monitor delivery performance against agreed scope, schedule, quality, and budget. Remove impediments in collaboration with RTEs, Product Owners, and functional leads. Ensure teams have clarity on deliverables, priorities, and success measures. Quality Assurance &amp; Documentation Oversee and maintain accurate project documentation, including delivery plans, RAID logs, action trackers, and reporting packages. Conduct quality checks on deliverables to ensure alignment with acceptance criteria and business expectations. Lead post implementation reviews to capture lessons learned and drive continuous improvement. Business Case &amp; Proposal Support Contribute to the development or review of Lean Business Cases, cost benefit assessments, and strategic proposals for new Epics or enhancements. Ensure business outcomes, KPIs, OKRs and value realization metrics are clearly defined and measured.</p><p><strong>Desired Candidate Profile</strong></p><b>Experience, Qualifications &amp; Skills</b><ul><li>Bachelor s degree in Business Administration, Project Management, or related field.</li><li>PMP or Prince2 certification is a plus</li><li>5 7 years of experience delivering complex initiatives, preferably within healthcare or insurance.</li><li>Strong understanding of Scaled Agile Framework (SAFe) and Agile delivery practices; SAFe certifications are desirable.</li><li>Proven experience leading cross functional teams and managing delivery across multiple workstreams or ARTs.</li><li>Strong analytical skills, attention to detail, and ability to navigate complex organizational environments.</li><li>Excellent written and verbal communication skills with the ability to engage senior executives and diverse stakeholder groups.</li><li>Proficiency with delivery and collaboration tools such as Jira, MS Project, PowerPoint, Visio, Azure DevOps.</li><li>Ability to manage competing priorities and guide teams through ambiguity and change.</li><li>Experience in writing epics, features, user stories, and supporting UAT or readiness activities as needed.</li><li>Self starter mindset with strong leadership and facilitation skills.</li></ul>

<p>Responsible for managing a book of business for SME existing accounts. Resolves complex customer issues. Identifies improvements to prevent issues from re-occurring. Educates clients on plan design and renewal options. Completes day-to-day Account Management tasks without immediate supervision. Tasks involve a degree of forward planning and anticipation of needs/issues. Resolves non-routine issues escalated from our partners and client. Purpose of the job/key objective Reporting to the Head of SME Client Management, you will be responsible for: Managing a portfolio of SME clients in the GCC. Engaging with our brokers/clients regularly. Service and support our brokers/clients as required with focus on business excellence for the organisation. Conduct strategic meeting on following topics but not limited to retention rate, success, challenges. Building and maintaining relationships with brokers and internal customers. Main duties/Responsibilities Pro-actively manage and negotiate renewal for our SME portfolio by executing annual renewal strategy and optimizing rate action &amp; profitability. Understand Compliance requirements in the GCC and pro-actively identify any Compliance risk for your brokers/clients. Develop and maintain strong relationships with an assigned portfolio of clients by pro-actively engaging in regular communication by email, field-based meetings, or telephone with our partners and direct clients. Conduct strategic meetings on quarterly basis with your brokers face to face including their management - to review the retention rate, the successes, and challenges. Take the lead in day-to-day enquiries for assigned portfolio working with internal stakeholders to resolve in agreed timelines. Look for growth opportunities throughout the year with existing groups. Database Management, ensuring all relevant details are recorded accurately including Salesforce which should be a minimum of 98% accuracy. Responsible of entire renewal process for the assigned portfolio and achieve financial targets set every year. Account Executive Skills Excellent communication skills, written and verbal Influencing and negotiating Works well under pressure Experience of collation of data and statistical analysis Strong interpersonal skills Ability to take ownership and demonstrate initiative Capable of prioritising workloads in order to meet tight deadlines Sound knowledge of excel and word Flexible &amp; strategic Basic Microsoft applications - outlook, word, excel Interpersonal skills Team working - internal/external Customer Focus - internal/external Regulatory expert Knowledge of processes, procedures and systems Good business/product knowledge Coaching skills Organisational skills Influencing skills Supervisory skills Basic leadership and management skills Good time management</p><p><strong>Desired Candidate Profile</strong></p><p>Account Executive Skills Excellent communication skills, written and verbal Influencing and negotiating Works well under pressure Experience of collation of data and statistical analysis Strong interpersonal skills Ability to take ownership and demonstrate initiative Capable of prioritising workloads in order to meet tight deadlines Sound knowledge of excel and word Flexible &amp; strategic Basic Microsoft applications - outlook, word, excel Interpersonal skills Team working - internal/external Customer Focus - internal/external Regulatory expert Knowledge of processes, procedures and systems Good business/product knowledge Coaching skills Organisational skills Influencing skills Supervisory skills Basic leadership and management skills Good time management</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b><span>Key Responsibilities</span></b></p><br><br><p><b><span>End</span></b><span>‑</span><b><span>to</span></b><span>‑</span><b><span>End Epic Ownership</span></b></p><br><br><ul><li><p><span><span>Own delivery of Epics from ideation, definition, and refinement through implementation, release, and benefits realization.</span></span></p><br></li></ul><br><ul><li><p><span><span>Partner with Product Managers and SME groups to define scope, outcomes, dependencies, and success measures.</span></span></p><br></li></ul><br><ul><li><p><span><span>Maintain a holistic view of delivery,</span><span>providing</span><span>strategic guidance, business judgement, and recommendations for optimized execution.</span></span></p><br></li></ul><br><p><b><span>Planning &amp; Delivery Governance</span></b></p><br><br><ul><li><p><span><span>Develop and</span><span>maintain</span><span>Epic delivery plans, including timelines, resource needs, budget considerations, and milestone tracking.</span></span></p><br></li></ul><br><ul><li><p><span><span>Identify</span><span>risks, dependencies, and constraints early; develop mitigation plans and escalate when</span><span>required</span><span>.</span></span></p><br></li></ul><br><ul><li><p><span><span>Ensure alignment with enterprise strategy, regulatory standards, and cross</span></span><span>‑</span><span><span>program priorities.</span></span></p><br></li></ul><br><p><b><span>Cross</span></b><span>‑</span><b><span>Functional Leadership &amp; Coordination</span></b></p><br><br><ul><li><p><span><span>Lead collaboration across Agile Teams, ARTs, and business functions to ensure unified delivery.</span></span></p><br></li></ul><br><ul><li><p><span><span>Facilitate cross</span></span><span>‑</span><span><span>team synchronization and ensure dependencies across technology, business, operations, and external partners are effectively managed.</span></span></p><br></li></ul><br><ul><li><p><span><span>Track delivery progress through Jira, dashboards, status reports, and regular delivery forums.</span></span></p><br></li></ul><br><br><p><b><span>Stakeholder Engagement &amp; Communication</span></b></p><br><br><ul><li><p><span><span>Act as the primary point of contact for all Epic</span></span><span>‑</span><span><span>related updates, decisions, and escalations.</span></span></p><br></li></ul><br><ul><li><p><span><span>Provide clear, concise, and transparent communication to executives, business sponsors, SMEs, and delivery teams.</span></span></p><br></li></ul><br><ul><li><p><span><span>Facilitate regular stakeholder reviews, steering committees, and status presentations.</span></span></p><br></li></ul><br><p><b><span>Execution &amp; Monitoring</span></b></p><br><br><ul><li><p><span><span>Monitor delivery performance against agreed scope, schedule, quality, and budget.</span></span></p><br></li></ul><br><ul><li><p><span><span>Remove impediments in collaboration with RTEs, Product Owners, and functional leads.</span></span></p><br></li></ul><br><ul><li><p><span><span>Ensure teams have clarity on deliverables, priorities, and success measures.</span></span></p><br></li></ul><br><p><b><span>Quality Assurance &amp; Documentation</span></b></p><br><br><ul><li><p><span><span>Oversee and</span><span>maintain</span><span>accurate</span><span>project documentation, including delivery plans, RAID logs, action trackers, and reporting packages.</span></span></p><br></li></ul><br><ul><li><p><span><span>Conduct quality checks on deliverables to ensure alignment with acceptance criteria and business expectations.</span></span></p><br></li></ul><br><ul><li><p><span><span>Lead post</span></span><span>‑</span><span><span>implementation reviews to capture lessons learned and drive continuous improvement.</span></span></p><br></li></ul><br><p><b><span>Business Case &amp; Proposal Support</span></b></p><br><br><ul><li><p><span><span>Contribute to the development or review of Lean Business Cases, cost</span></span><span>‑</span><span><span>benefit assessments, and strategic proposals for new Epics or enhancements.</span></span></p><br></li></ul><br><ul><li><p><span><span>Ensure business outcomes, KPIs,</span><span>OKRs</span><span>and value realization metrics are clearly defined and measured.</span></span></p><br></li></ul><br><p><b><span>Experience, Qualifications &amp; Skills</span></b></p><br><br><ul><li><p><span><span>Bachelor’s degree in Business Administration</span><span>, Project Management, or related field.</span></span></p><br></li></ul><br><ul><li><p><b><span>PMP</span></b><span><span>or</span></span><b><span>Prince2</span></b><span><span>certification is a plus</span></span></p><br></li></ul><br><br><ul><li><p><span><span>5–7 years of experience delivering complex initiatives, preferably within healthcare or insurance.</span></span></p><br></li></ul><br><ul><li><p><span><span>Strong understanding of</span></span><b><span>Scaled Agile Framework (</span><span>SAFe</span><span>)</span></b><span><span>and Agile delivery practices;</span><span>SAFe</span><span>certifications are desirable.</span></span></p><br></li></ul><br><ul><li><p><span><span>Proven experience leading cross</span></span><span>‑</span><span><span>functional teams and managing delivery across multiple workstreams or ARTs.</span></span></p><br></li></ul><br><ul><li><p><span><span>Strong analytical skills, attention to detail, and ability to navigate complex organizational environments.</span></span></p><br></li></ul><br><ul><li><p><span><span>Excellent written and verbal communication skills with the ability to engage senior executives and diverse stakeholder groups.</span></span></p><br></li></ul><br><ul><li><p><span><span>Proficiency</span><span>with delivery and collaboration tools such as Jira, MS Project, PowerPoint, Visio, Azure DevOps.</span></span></p><br></li></ul><br><ul><li><p><span><span>Ability to manage competing priorities and guide teams through ambiguity and change.</span></span></p><br></li></ul><br><ul><li><p><span><span>Experience in writing epics, features, user stories, and supporting UAT or readiness activities as needed.</span></span></p><br></li></ul><br><ul><li><p><span><span>Self</span></span><span>‑</span><span><span>starter mindset with strong leadership and facilitation skills.</span></span></p><br></li></ul><br><br><p><b>About The Cigna Group </b></p><br>Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.<p><i>Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.</i></p><br><p><i>If</i><i><span> you require reasonable accommodation in completing the online application process, please email: <span><span>SeeYourselfEMEA@cigna.com</span></span> for support. Do not email <span><span>SeeYourselfEMEA@cigna.com</span></span> for an update on your application or to provide your resume as you will not receive a response.</span></i></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 12+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Responsible for managing a book of business for SME existing accounts.</p><br><p>Resolves complex customer issues.</p><br><p>Identifies improvements to prevent issues from re-occurring. Educates clients on plan design and renewal options.</p><br><p>Completes day-to-day Account Management tasks without immediate supervision.</p><br><p>Tasks involve a degree of forward planning and anticipation of needs/issues.</p><br><p>Resolves non-routine issues escalated from our partners and client.</p><br><p><b>Purpose of the job/key objective</b></p><br><p>Reporting to the Head of SME Client Management, you will be responsible for:</p><br><ul><li><p>Managing a portfolio of SME clients in the GCC.</p><br></li><li><p>Engaging with our brokers/clients regularly.</p><br></li><li><p>Service and support our brokers/clients as required with focus on business excellence for the organisation.</p><br></li><li><p>Conduct strategic meeting on following topics but not limited to retention rate, success, challenges.</p><br></li><li><p>Building and maintaining relationships with brokers and internal customers.</p><br></li></ul><p><b>Main duties/Responsibilities &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</b></p><br><ul><li><p>Pro-actively manage and negotiate renewal for our SME portfolio by executing annual renewal strategy and optimizing rate action &amp; profitability.</p><br></li><li><p>Understand Compliance requirements in the GCC and pro-actively identify any Compliance risk for your brokers/clients.</p><br></li><li><p>Develop and maintain strong relationships with an assigned portfolio of clients by pro-actively engaging in regular communication by email, field-based meetings, or telephone with our partners and direct clients.</p><br></li><li><p>Conduct strategic meetings on quarterly basis with your brokers face to face – including their management - to review the retention rate, the successes, and challenges.</p><br></li><li><p>Take the lead in day-to-day enquiries for assigned portfolio working with internal stakeholders to resolve in agreed timelines.</p><br></li><li><p>Look for growth opportunities throughout the year with existing groups.</p><br></li><li><p>Database Management, ensuring all relevant details are recorded accurately including Salesforce which should be a minimum of 98% accuracy.</p><br></li><li><p>Responsible of entire renewal process for the assigned portfolio and achieve financial targets set every year.</p><br></li></ul><p><b>Account Executive Skills</b></p><br><ul><li><p>Excellent communication skills, written and verbal</p><br></li><li><p>Influencing and negotiating</p><br></li><li><p>Works well under pressure</p><br></li><li><p>Experience of collation of data and statistical analysis</p><br></li><li><p>Strong interpersonal skills</p><br></li><li><p>Ability to take ownership and demonstrate initiative</p><br></li><li><p>Capable of prioritising workloads in order to meet tight deadlines</p><br></li><li><p>Sound knowledge of excel and word</p><br></li><li><p>Flexible &amp; strategic</p><br></li><li><p>Basic Microsoft applications - outlook, word, excel</p><br></li><li><p>Interpersonal skills</p><br></li><li><p>Team working - internal/external</p><br></li><li><p>Customer Focus - internal/external</p><br></li><li><p>Regulatory expert</p><br></li><li><p>Knowledge of processes, procedures and systems</p><br></li><li><p>Good business/product knowledge</p><br></li><li><p>Coaching skills</p><br></li><li><p>Organisational skills</p><br></li><li><p>Influencing skills</p><br></li><li><p>Supervisory skills</p><br></li><li><p>Basic leadership and management skills</p><br></li><li><p>Good time management</p><br></li></ul><p><b>About The Cigna Group </b></p><br>Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.<p><i>Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.</i></p><br><p><i>If</i><i><span> you require reasonable accommodation in completing the online application process, please email: <span><span>SeeYourselfEMEA@cigna.com</span></span> for support. Do not email <span><span>SeeYourselfEMEA@cigna.com</span></span> for an update on your application or to provide your resume as you will not receive a response.</span></i></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Saudi Arabia </div> </div> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The <b>Validation officer</b> typically owns the following key responsibilities to ensure successful and compliant CHI uploads. Issues such as member corrections, CHI rejections, and delayed CHI linking were specifically referenced to member validation and CHI processing.</p><br><ul><li>Verify policy and member mandatory information before uploading onto CHI.</li></ul><ul><li>Ensure National ID, Iqama, Border Number, Passport Number, and Member IDs are accurate and match supporting documents.</li></ul><ul><li>Perform pre-upload validation on additions, deletions, transfers, and corrections to prevent CHI rejections.</li></ul><ul><li>Investigate mismatches between client census files, system records, and CHI requirements.</li></ul><ul><li>Analyze rejection reasons, coordinate corrections, and resubmit records within agreed SLA timelines.</li></ul><ul><li>Confirm policy effective dates, enrollment dates, and renewal dates align with underwriting approval and policy setup.</li></ul><ul><li>Process updates such as DOB corrections, ID changes, relationship changes, and member transfers between groups.</li></ul><ul><li>Track uploaded members until successfully accepted and linked in the CHI portal and escalate unresolved cases promptly.</li></ul><ul><li>Ensure all uploads meet regulatory requirements and internal compliance standards.</li></ul><ul><li>Produce validation error reports, rejection analysis, SLA performance reports, and recommendations to reduce upload failures and improve first-time-right quality</li><li>Ensuring Validation mailbox is reviewed and actioned with in SLA.</li></ul><p><b><u>Qualifications:</u></b></p><br><ul><li><p>Bachelor’s degree in healthcare administration, Business, or related field (or equivalent work experience)</p><br></li><li><p>1 - 2 years of experience in benefit setup or insurance policy administration within a health insurance company.</p><br></li><li><p>Experience with benefit configuration tools and administrative platforms</p><br></li><li><p>Familiarity with medical coverages and CHI uploads, eligibility process.</p><br></li><li><p>Knowledge of insurance regulatory requirements (CHI, IA, Nphies.)<br>&nbsp;</p><br></li></ul><p><b><u>Skills:</u></b></p><br><ul><li><p>Excellent attention to detail and analytical skills</p><br></li><li><p>Proficient in MS Office (Excel, Word) and data entry systems</p><br></li></ul><br><p><b>About The Cigna Group </b></p><br>Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.<p><i>Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.</i></p><br><p><i>If</i><i><span> you require reasonable accommodation in completing the online application process, please email: <span><span>SeeYourselfEMEA@cigna.com</span></span> for support. Do not email <span><span>SeeYourselfEMEA@cigna.com</span></span> for an update on your application or to provide your resume as you will not receive a response.</span></i></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b><u><span>Principal Accountabilities</span></u></b></p><br><ul><li>Generate and follow up new business leads to meet sales and profitability targets in line with overall strategy;</li><li>Research and develop new business opportunities within assigned industry categories/market segments;</li><li>Prepare focused, client-specific presentations for new business emphasizing the USP’s of Cigna versus the competition;</li><li>Develop proactive strategy, with regular reviews, maximizing specific opportunities as they arise;</li><li>Assess prospective clients’ existing expatriate insurance arrangements to identify and develop new business opportunities;</li><li>Build up and maintain distribution network of brokers/consultants and strategic partners;</li><li>Act as adviser to prospective clients, brokers/consultants and strategic partners on all aspects of their (clients’) expatriate insurance requirements;</li><li>Keep abreast of all developments in the market both client and competitor-related, contributing to new product development/business initiatives accordingly;</li><li>Liaise with other Cigna offices to develop opportunities;</li><li>Liaise with internal departments in line with established procedures to generate growth opportunities whilst maintaining a high level of service;</li><li>Participate in key projects as may be required</li><li>Accurate data base management of prospective clients and opportunities by means of CRM software (SFDC).</li></ul><p><b><u><span>About you</span></u></b></p><br><ul><li>Sales experience in the corporate market, with international exposure.</li><li>Experience in corporate Employee Benefits (group healthcare insurances) is essential</li><li>Fluency in written and spoken Arabic is preferred</li><li>Ability to work independently to achieve ambitious new business targets</li><li>Numeracy and ability to analyze statistical information</li><li>High level consultative <span>Sales/Negotiation/Influencing</span></li><li>Highly Self-motivated, effective goal setting</li><li>Excellent communication skills, written and verbal</li><li><span>Ability to communicate complex concepts in a clear and concise fashion.</span></li><li><span>Ability to research, prepare and deliver client presentations in a range of formats and settings.</span></li><li><span>Effective relationship builder </span></li><li><span>Integrity, honesty, and a demonstrated capacity to take, stand and defend own position.</span></li><li>Excellent time management and project management skills</li><li>Excellent presentation skills</li><li>Experience in MS Office Suite</li><li>Fast thinker/problem solver with the ability to work in fast-paced environments</li><li>Team player, able to partner and collaborate with a large number of organizations and functions at all levels</li><li>Attention to detail</li><li><span>Regulatory awareness</span></li></ul><p><b>About The Cigna Group </b></p><br>Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.<p><i>Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.</i></p><br><p><i>If</i><i><span> you require reasonable accommodation in completing the online application process, please email: <span><span>SeeYourselfEMEA@cigna.com</span></span> for support. Do not email <span><span>SeeYourselfEMEA@cigna.com</span></span> for an update on your application or to provide your resume as you will not receive a response.</span></i></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Role Overview:</b><p>The Service Management Manager is responsible for leading and governing all IT Service Management (ITSM) processes across the organization.</p><br><p>This role ensures the stability, performance, and continuous improvement of IT services through effective management of incident, change, and service processes, while ensuring alignment with ITIL best practices, internal governance, and business expectations.</p><br><p>The role will work closely with infrastructure, application, and business teams to ensure reliable service delivery and optimal customer experience.</p><br><b>Key Responsibilities:</b><ul><li>Own and manage ITSM processes including Incident Management, Change Management, and Service Request Management</li><li>Create and lead service management communication strategy</li><li>Ensure adherence to ITIL framework and enterprise governance standards</li><li>Lead end-to-end incident management ensuring timely resolution and communication</li><li>Manage major incident handling, root cause analysis completion by the stakeholders with the relevant teams, and preventive action tracking</li><li>Collaborate with stakeholders and CISO on change management lifecycle including CAB processes and risk assessment</li><li>Ensure all changes are properly documented, approved, and tracked</li><li>Monitor service performance against SLAs and OLAs and drive continuous improvement</li><li>Produce service reporting dashboards and communicate performance to stakeholders</li><li>Manage and optimize ServiceNow (SNow) ITSM modules</li><li>Maintain CMDB accuracy, governance, and configuration integrity</li><li>Support IT service continuity planning including disaster recovery readiness</li><li>Identify risks impacting service availability and implement mitigation actions</li><li>Act as the primary interface between IT and business stakeholders on service performance</li><li>Coordinate with vendors and third-party providers to ensure service delivery standards</li></ul><b>Qualifications:</b><ul><li>Bachelor’s degree in Information Technology, Computer Science, or related field</li><li>ITIL certification (mandatory)</li><li>Minimum <b>5+ years of experience in IT Service Management</b></li><li>Proven experience in Incident Management and Change Management</li><li>Strong experience with ServiceNow (SNow) platform</li><li>Familiarity with CMDB management and IT service governance</li><li>Candidates must be <b>based in Riyadh, KSA</b></li></ul><b>Skills:</b><ul><li>ITIL Service Management Processes (Incident, Change, Service Requests)</li><li>ServiceNow (SNow) ITSM modules</li><li>CMDB management and service configuration control</li><li>SLA monitoring and service performance reporting</li><li>Service continuity and disaster recovery practices</li><li>Stakeholder and vendor management</li><li>Communication and collaboration</li><li>Problem-solving and analytical thinking</li><li>Strong governance and organizational skills</li></ul><p><b>About The Cigna Group </b></p><br>Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.<p><i>Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.</i></p><br><p><i>If</i><i><span> you require reasonable accommodation in completing the online application process, please email: <span><span>SeeYourselfEMEA@cigna.com</span></span> for support. Do not email <span><span>SeeYourselfEMEA@cigna.com</span></span> for an update on your application or to provide your resume as you will not receive a response.</span></i></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>