وظائف BYD Europe

<p>Lead and manage the after sales business &amp; service operations for assigned overseas regions/markets. Drive dealer network development, service capability improvement, customer satisfaction, parts &amp; service revenue, warranty &amp; quality control, and regional after sales strategy execution to ensure OEM brand reputation, market competitiveness and sustainable business growth.</p><p>Key Objectives:</p><ul><li>Develop and implement regional after sales strategy &amp; business plan in line with OEM global/headquarter targets.</li><li>Manage and develop overseas dealer service network: appointment, audit, training, performance evaluation and improvement.</li><li>Lead regional service capability building: technician &amp; service advisor training, service process standardization, tool &amp; equipment promotion.</li><li>Manage regional warranty policy, claim audit, quality feedback and field issues tracking &amp; closure.</li><li>Monitor and improve Customer Satisfaction (CSI/NPS) and handle critical customer/escalated complaints.</li><li>Manage service campaigns, recall/field action, technical support and service operation compliance in the region.</li><li>Collect market &amp; competitor after sales information; provide feedback to HQ for product &amp; service improvement.</li><li>Lead cross-functional coordination (product, logistics, quality, finance) to ensure regional after sales operation efficiency.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>1. Bachelor s degree or above; Automotive Engineering, Mechanical, Business Management or related.</p><p>2. 5+ years of after sales working experience in automotive OEM, preferably with overseas market / export / international after sales experience.</p><p>3. Deep understanding of automotive after sales: dealer service management, warranty, technical support, parts supply, service training &amp; CSI.</p><p>4. Proven experience in overseas region management, dealer development and performance improvement.</p><p>5. Strong business acumen, KPI driven, project management and problem-solving skills.</p><p>6. Fluent in written and spoken English; Arabic is a plus.</p><p>7. Willing to take long-term overseas assignments or frequent overseas business travel and adapt to cross-cultural working environment.</p><p>8. Good communication, negotiation, presentation and cross-team collaboration skills.</p><p>9. Familiar with MS Office; experience in automotive DMS/after sales systems is preferred.</p>

<p><span style="font-size: 11px;"><b>About the Job</b></span></p><p><span style="font-size: 11px;"><br></span></p><p><span style="font-size: 11px;">&nbsp;As a Product Manager, you will support leading product localisation activities to ensure seamless and timely vehicle launches across selected passenger car portfolio in the Kingdom of Saudi Arabia (KSA) . You will play a key role in coordinating product requirements and managing critical processes throughout the full product lifecycle. In this role, you will collaborate closely with cross-functional teams, as well as R&amp;D teams across KSA and China, to gather, analyse, and translate market insights and regulatory requirements into clear, actionable product specifications. The ideal candidate thrives in a fast-paced, dynamic environment, demonstrates strong ownership and accountability, and consistently delivers accurate, high-quality work. You will bring a structured approach to problem-solving and a passion for automotive product excellence.</span></p><p><b><br></b></p><p><b>Key Responsibilities</b></p><ul><li>Own end-to-end management of an assigned passenger car portfolio, including competitor benchmarking, pricing strategy, product positioning, and value proposition, supporting broader localisation requirements.</li><li>Coordinate and support vehicle launches, ensuring alignment with overall business objectives and go-to-market strategy.</li><li>Communicate product features, updates, and changes clearly and effectively to internal stakeholders and external partners.</li><li>Collaborate with internal cross-functional teams and R&amp;D across KSA and China to drive timely delivery of product enhancements based on customer feedback and compliance requirements.</li><li>Develop and maintain core product documentation, including Market Product Specification (MPC) sheets, ensuring accuracy and consistency.</li><li>Follow consistent communication with third-party automotive partners and suppliers.</li><li>Work closely with Customer Experience team to identify opportunities for improving the customer journey and addressing product-related enquiries.</li><li>Proactively identify and drive continuous product improvements based on customer feedback, market insights, and performance data.</li><li>Perform additional duties as assigned by the line manager, in alignment with business needs.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Proven experience within the automotive industry, ideally in a product management or product planning role at OEM HQ, National Sales Company, or Distributor level, with exposure to electric vehicles preferred.</p><p>Demonstrated ability to take ownership in a fast-growing, dynamic environment.</p><p>Analytical and data-driven mindset, with a structured and fact-based approach to problem-solving and decision-making.</p><p>Ability to manage multiple priorities and adapt quickly.</p><p>Clear written and verbal communication skills.</p><p>Familiarity with NEV technical and product elements, such as ADAS, emissions standards, or functional safety regulations.</p><p>Valid driver's license for passenger car.</p><p>Mandarin language skills are an advantage, but not a requirement.</p>

<p><b>Job Objectives</b></p><p><br></p><p>As a key communication bridge between BYD and its Saudi importers, this position aims not only to ensure the achievement of annual sales targets but also to deeply empower importer partners. Core objectives include:</p><p><br></p><p>1. Achieve dual growth in both wholesale and retail: Ensure that vehicles are not only successfully sold to importers, but also efficiently delivered to end customers.</p><p><br></p><p>2. Optimize channel operation efficiency: Penetrate the entire sales funnel from lead to delivery to improve conversion rates.</p><p><br></p><p>3. Maintain healthy inventory: Monitor inventory turnover to prevent imbalances in vehicle model structure or inventory backlog.</p><p><br></p><p>4. Increase brand market share: Ensure growth and maintain a leading position through precise competitor benchmarking and promotional strategies.</p><p><br></p><p><b>Core Responsibilities</b></p><p><br></p><p>1. Digital monitoring and analysis of the entire sales chain</p><p><br></p><p>• Responsible for summarizing and conducting in-depth analysis of daily sales reports from multiple dimensions, with granularity extending to stores, vehicle models (Trim), purchase methods, and various stages and time points in the customer journey.</p><p><br></p><p>• Focus on monitoring the entire "Leads-to-Order-to-Delivery" process, identify business bottlenecks through OTD efficiency analysis, and drive importers to collaboratively resolve them.</p><p><br></p><p>2. Purchase Order and Delivery Management</p><p><br></p><p>• Based on annual targets, guide the order placement schedule of distributors to ensure they complete purchase orders on time and in the required quantities, and receive timely payments.</p><p><br></p><p>• Coordinate with relevant internal departments to resolve various issues in the process of selling vehicles to importers, and ensure that vehicles are delivered to the importer's designated location on time.</p><p><br></p><p>3. 3+3 Rolling Forecasting and Pipeline Management</p><p><br></p><p>• Strictly implement the 3+3 rolling forecasting mechanism and regularly review future demand plans with importers.</p><p><br></p><p>• Ensure the sufficiency and accuracy of future order pipelines to provide a reliable basis for supply chain and capacity allocation.</p><p><br></p><p>4. Joint promotion strategy planning and execution</p><p><br></p><p>• Based on market trends and data analysis, collaborate with importers to design competitive promotional programs.</p><p><br></p><p>• Responsible for real-time tracking and review of promotional effectiveness, and adjusting sales strategies based on dynamic sales data.</p><p><br></p><p>5. Sales Gap Diagnosis and Performance Improvement</p><p><br></p><p>• Proactively identify gaps between sales progress and targets, and develop and lead the implementation of specific improvement plans.</p><p><br></p><p>• Organize regular sales-related meetings to help the importer team resolve practical implementation issues and monitor progress and results.</p><p><br></p><p>6. Competitor dynamics and channel insights</p><p><br></p><p>• Continuously track competitors' price changes, business policies, and marketing strategies, and provide forward-looking benchmarking reports.</p><p><br></p><p>• Conduct in-depth research on the performance of local channels in Saudi Arabia to provide decision-making support for BYD's pricing system and product layout in the region.</p>

<p><b>Job Objectives</b></p><p><br></p><p>As a key communication bridge between BYD and its Saudi importers, this position aims not only to ensure the achievement of annual sales targets but also to deeply empower importer partners. Core objectives include:</p><p><br></p><p>1. Achieve dual growth in both wholesale and retail: Ensure that vehicles are not only successfully sold to importers, but also efficiently delivered to end customers.</p><p><br></p><p>2. Optimize channel operation efficiency: Penetrate the entire sales funnel from lead to delivery to improve conversion rates.</p><p><br></p><p>3. Maintain healthy inventory: Monitor inventory turnover to prevent imbalances in vehicle model structure or inventory backlog.</p><p><br></p><p>4. Increase brand market share: Ensure growth and maintain a leading position through precise competitor benchmarking and promotional strategies.</p><p><br></p><p>Core Responsibilities</p><p><br></p><p>1. Digital monitoring and analysis of the entire sales chain</p><p><br></p><p>• Responsible for summarizing and conducting in-depth analysis of daily sales reports from multiple dimensions, with granularity extending to stores, vehicle models (Trim), purchase methods, and various stages and time points in the customer journey.</p><p><br></p><p>• Focus on monitoring the entire "Leads-to-Order-to-Delivery" process, identify business bottlenecks through OTD efficiency analysis, and drive importers to collaboratively resolve them.</p><p><br></p><p>2. Purchase Order and Delivery Management</p><p><br></p><p>• Based on annual targets, guide the order placement schedule of distributors to ensure they complete purchase orders on time and in the required quantities, and receive timely payments.</p><p><br></p><p>• Coordinate with relevant internal departments to resolve various issues in the process of selling vehicles to importers, and ensure that vehicles are delivered to the importer's designated location on time.</p><p><br></p><p>3. 3+3 Rolling Forecasting and Pipeline Management</p><p><br></p><p>• Strictly implement the 3+3 rolling forecasting mechanism and regularly review future demand plans with importers.</p><p><br></p><p>• Ensure the sufficiency and accuracy of future order pipelines to provide a reliable basis for supply chain and capacity allocation.</p><p><br></p><p>4. Joint promotion strategy planning and execution</p><p><br></p><p>• Based on market trends and data analysis, collaborate with importers to design competitive promotional programs.</p><p><br></p><p>• Responsible for real-time tracking and review of promotional effectiveness, and adjusting sales strategies based on dynamic sales data.</p><p><br></p><p>5. Sales Gap Diagnosis and Performance Improvement</p><p><br></p><p>• Proactively identify gaps between sales progress and targets, and develop and lead the implementation of specific improvement plans.</p><p><br></p><p>• Organize regular sales-related meetings to help the importer team resolve practical implementation issues and monitor progress and results.</p><p><br></p><p>6. Competitor dynamics and channel insights</p><p><br></p><p>• Continuously track competitors' price changes, business policies, and marketing strategies, and provide forward-looking benchmarking reports.</p><p><br></p><p>• Conduct in-depth research on the performance of local channels in Saudi Arabia to provide decision-making support for BYD's pricing system and product layout in the region.</p>

<p>We are seeking a seasoned Sales Director to drive our expansion in the Kingdom of Saudi Arabia (KSA) market. This role integrates strategic planning, team leadership, and cross-functional collaboration to deliver sustainable, market-aligned growth and strengthen our premium brand presence with a focus on meeting the high standards of the KSA automotive sector.</p><p><strong>Key Responsibilities</strong></p><ul><li>Conduct deep-dive research into KSA s automotive market environment, including regulatory frameworks (e.g., SASO, MCI), consumer behavior patterns, and competitive dynamics.</li><li>Develop mid-to-long-term sales goals, localized marketing strategies, and pricing models tailored to regional demand, and lead end-to-end execution to achieve quarterly/annual targets.</li><li>Establish and scale a localized sales team aligned with KSA s business landscape.</li><li>Define clear, measurable performance metrics (e.g., sales volume, client retention rate), deliver regular industry-specific training (e.g., NEV technical knowledge, premium customer service), and foster a results-driven culture that prioritizes consistency and excellence.</li><li>Collaborate closely with internal departments (product supply, after-sales, procurement) to secure region-specific resources, ensuring seamless coordination across the entire customer lifecycle from order placement to post-delivery support to meet KSA s high service expectations.</li><li>Proactively monitor KSA s political, economic, and legal developments (e.g., policy updates on NEVs, import regulations).</li><li>Identify potential risks (e.g., supply chain disruptions, regulatory changes) and develop robust contingency plans, ensuring full compliance with local laws, ethical standards, and industry best practices.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree or above in Marketing, Business Administration, Automotive Engineering, or a related field (MBA is preferred).</li><li>Proficiency in English; Arabic language skills are a strong advantage for engaging with local stakeholders.</li><li>Minimum 10+ years of progressive sales management experience in the automotive sector, with at least 3 years focused on the KSA market.</li><li>A proven track record of leading large-scale teams to exceed sales targets in a competitive regional landscape is required.</li><li>Strong leadership capabilities, including experience designing and implementing talent development programs and incentive systems for local teams.</li><li>Prior experience overseeing multi-regional sales operations within the Middle East is highly desirable.</li><li>Established network of high-profile clients (e.g., corporate fleets, high-net-worth individuals) in KSA s automotive sector, with expertise in translating sales strategies into tangible results (e.g., growing market share, improving client lifetime value).</li><li>Deep understanding of premium brand positioning and cultural nuances in KSA; ability to maintain brand integrity while adapting to local preferences.</li><li>Professional demeanor, resilience, and the ability to perform under high-pressure, fast-paced market conditions.</li></ul>

<p>We are seeking a Network Development Manager to expand and manage our dealer network in KSA aligned with brand strategy and regional market plans. This role focuses on selecting qualified local partners, providing operational support, ensuring compliance, and optimizing performance to build a high-performing, sustainable channel network.</p><p>Key Responsibilities</p><ul><li>Develop and execute dealer network expansion plans tailored to KSA s regional markets (e.g., major cities, emerging urban areas).</li><li>Identify potential partners with a strong local reputation and assess their qualifications (e.g., financial stability, service capabilities, alignment with brand values).</li><li>Coordinate internal (e.g., inventory, finance) and external (e.g., local banks, logistics providers) resources to support dealers.</li><li>Address critical needs such as inventory replenishment, financing options for clients, and technical training for dealer staff.</li><li>Monitor dealer operations closely, including sales volume, inventory turnover, and customer satisfaction scores.</li><li>Conduct quarterly performance evaluations and implement targeted improvement plans (e.g., training programs, marketing support) for underperforming dealers.</li><li>Enforce the brand s channel management system and ensure dealers comply with KSA-specific policies (e.g., pricing guidelines, marketing standards, service quality requirements).</li><li>Address non-compliance issues promptly to maintain brand integrity.</li><li>Collect KSA-specific market intelligence (e.g., regional dealer performance benchmarks, competitor channel strategies) and provide regular reports to leadership.</li><li>Use insights to adjust network expansion and support strategies.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications</p><ul><li>Bachelor s degree or above in Marketing, Business Administration, or a related field (preferred).</li><li>Proficiency in English and Arabic; ability to negotiate and communicate effectively with local dealers.</li><li>5 years of channel operations or retail management experience in KSA s automotive sector.</li><li>Familiarity with dealer onboarding and management processes is a plus.</li><li>Strong skills in dealer development and business negotiation; ability to independently manage partnership discussions, including contract terms and service level agreements.</li><li>Proficiency in basic data analysis (e.g., Excel, CRM tools) to track dealer performance, identify operational issues (e.g., slow-moving inventory), and propose solutions.</li><li>Valid KSA driver s license (C1 or above); professional presence aligned with premium brand standards; willingness to conduct frequent cross-city dealer visits (e.g., Riyadh to Jeddah, Dammam); ability to work under pressure to meet network expansion targets.</li></ul>

<p>About BYD Our Purpose is to build a zero-emission future that reconnects humanity with nature. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team. BYD is a leading, high-tech multinational, based in Shenzhen, China. Operates in four core fields of IT, automotive, new energy, and rail transit and employs over 300,000 people worldwide. As a global pioneer in New Energy Solutions BYD is dedicated to building a zero-emission ecosystem.</p><p>About the Job As a Product Manager, you will support leading product localisation activities to ensure seamless and timely vehicle launches across selected passenger car portfolio in the Kingdom of Saudi Arabia (KSA) . You will play a key role in coordinating product requirements and managing critical processes throughout the full product lifecycle. In this role, you will collaborate closely with cross-functional teams, as well as R&amp;D teams across KSA and China, to gather, analyse, and translate market insights and regulatory requirements into clear, actionable product specifications. The ideal candidate thrives in a fast-paced, dynamic environment, demonstrates strong ownership and accountability, and consistently delivers accurate, high-quality work. You will bring a structured approach to problem-solving and a passion for automotive product excellence.</p><p>Key Responsibilities</p><ul><li>Own end-to-end management of an assigned passenger car portfolio, including competitor benchmarking, pricing strategy, product positioning, and value proposition, supporting broader localisation requirements.</li><li>Coordinate and support vehicle launches, ensuring alignment with overall business objectives and go-to-market strategy.</li><li>Communicate product features, updates, and changes clearly and effectively to internal stakeholders and external partners.</li><li>Collaborate with internal cross-functional teams and R&amp;D across KSA and China to drive timely delivery of product enhancements based on customer feedback and compliance requirements.</li><li>Develop and maintain core product documentation, including Market Product Specification (MPC) sheets, ensuring accuracy and consistency.</li><li>Follow consistent communication with third-party automotive partners and suppliers.</li><li>Work closely with Customer Experience team to identify opportunities for improving the customer journey and addressing product-related enquiries.</li><li>Proactively identify and drive continuous product improvements based on customer feedback, market insights, and performance data.</li><li>Perform additional duties as assigned by the line manager, in alignment with business needs.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Proven experience within the automotive industry, ideally in a product management or product planning role at OEM HQ, National Sales Company, or Distributor level, with exposure to electric vehicles preferred.</li><li>Demonstrated ability to take ownership in a fast-growing, dynamic environment.</li><li>Analytical and data-driven mindset, with a structured and fact-based approach to problem-solving and decision-making.</li><li>Ability to manage multiple priorities and adapt quickly.</li><li>Clear written and verbal communication skills.</li><li>Familiarity with NEV technical and product elements, such as ADAS, emissions standards, or functional safety regulations.</li><li>Valid driver's license for passenger car.</li><li>Mandarin language skills are an advantage, but not a requirement.</li></ul>