UX Developers Jobs in Saudi

About the Role As a Senior Software Engineer with a Frontend/UI-UX specialty, you will define interaction architecture and deliver high-assurance, mission-critical digital platforms. Operating in an Agile environment, you'll solve complex usability challenges related to real-time data synchronization, cryptographic state visualization, and secure content handling. This role blends expert proficiency in design tooling (Figma) with robust front-end engineering (Vue.js, Type Script), combining UX ownership with production-level UI implementation. Responsibilities Architect user flows for applications requiring real-time state updates and low-latency user feedback Design unobtrusive visual indicators for data integrity, encryption status, and content protection layers Independently develop pixel-perfect, responsive components using Vue.js and Type Script Implement complex client-side logic for dynamic content rendering and secure data presentation Ensure seamless integration with RESTful APIs and real-time Web Sockets for live telemetry data Maintain and expand the internal Design System (icons, typography, atomic components) across web, mobile, and desktop Create high-fidelity interactive prototypes in Figma to validate complex workflows and state transitions Transform abstract security concepts (identity verification, data classification, regulatory compliance) into clear, human-readable interface elements Champion inclusive design, ensuring all interfaces strictly adhere to WCAG 2.1 AA standards Requirements Bachelor's or Master's degree in Computer Science, Design, Human-Computer Interaction (HCI), or a related field5+ years of professional experience in UI/UX design and front-end engineering Proven ability to architect, build, and deploy complex, stateful web applications (real-time dashboards, high-density data-processing interfaces) Clear track record of translating UX requirements into production-ready code within structured Agile/Scrum workflows Strong proficiency in HTML5, CSS3, and Type Script, including secure integration of RESTful APIs and Web Sockets Mandatory professional experience with the Vue.js ecosystem (Pinia, Vue Router) Expert proficiency in Figma (Auto Layout, Components, Prototyping) Comprehensive understanding of WCAG 2.1 AA guidelines and ARIA roles Proven ability to articulate and defend complex design decisions to engineering and product stakeholders in fluent English Desirable Certifications Google UX Design Professional Certificate Certified Professional in Accessibility Core Competencies (CPACC) UX Certification from Nielsen Norman Group (NN/g)

About the Role As a Principal Software Engineer with a Frontend/UI-UX specialty, you will define interaction architecture and deliver high-assurance, mission-critical digital platforms, setting the technical direction for the team. Operating in an Agile environment, you'll solve complex usability challenges related to real-time data synchronization, cryptographic state visualization, and secure content handling. This role blends expert proficiency in design tooling (Figma) with robust front-end engineering (Vue.js, Type Script), combining deep UX ownership with production-level UI implementation. Responsibilities Architect user flows for applications requiring real-time state updates and low-latency user feedback Design unobtrusive visual indicators for data integrity, encryption status, and content protection layers Independently develop pixel-perfect, responsive components using Vue.js and Type Script Implement complex client-side logic for dynamic content rendering and secure data presentation Ensure seamless integration with RESTful APIs and real-time Web Sockets for live telemetry data Own and expand the internal Design System (icons, typography, atomic components) across web, mobile, and desktop Create high-fidelity interactive prototypes in Figma to validate complex workflows and state transitions with engineering stakeholders Transform abstract security concepts (identity verification, data classification, regulatory compliance) into clear, human-readable interface elements Champion inclusive design, conducting accessibility audits to guarantee usability across diverse enterprise and government demographics Requirements Bachelor's or Master's degree in Computer Science, Design, Human-Computer Interaction (HCI), or a related field8+ years of professional experience in UI/UX design and front-end engineering Proven ability to architect, build, and deploy complex, stateful web applications (real-time dashboards, high-density data-processing interfaces) at scale Clear track record of translating UX requirements into production-ready code within structured Agile/Scrum workflows Highly experienced in secure API integration and managing complex client-side state logic Strong proficiency in HTML5, CSS3, and Type Script, including secure integration of RESTful APIs and Web Sockets Mandatory professional experience with the Vue.js ecosystem (Pinia, Vue Router) Expert proficiency in Figma (Auto Layout, Components, Prototyping) Comprehensive understanding of WCAG 2.1 AA guidelines and ARIA roles Proven ability to articulate and defend complex design decisions to engineering and product stakeholders in fluent English Deep commitment to representing the "voice of the user" in technical discussions Desirable Certifications Google UX Design Professional Certificate Certified Professional in Accessibility Core Competencies (CPACC) UX Certification from Nielsen Norman Group (NN/g)

Primary Skill/Keywords - Experience Design, Customer Journey Mapping, Service Design, Design Thinking, Benchmarking Secondary Skill / Keywords- Visitor Experience, UX Strategy, Experience Governance, Research Detailed Job Description:Lead current-state and future-state experience assessment, journey mapping, visitor experience vision, service design blueprints, benchmarking and design governance to ensure experiences align with Ilmi strategic objectives.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather&nbsp;and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver&nbsp;a&nbsp;meaningful guest experience, we encourage you to explore&nbsp;your next career opportunity&nbsp;with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​&nbsp;begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.<br>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional. <br>But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.<br>We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Saudi Arabia </div> </div> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The world is a big place and Marriott Executive Apartments offers temporary housing that feels like home in the biggest and best cities for business travel across Europe, Asia, Latin America, Africa and the Middle East. Join the Marriott Executive Apartments team and help our guests adapt to a new locale and feel comfortable and cared for while living away from home. In joining Marriott Executive Apartments, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About Noon<p><strong><em>Radically Changing the Way People Learn!</em></strong></p><br><p><strong>Noon Academy</strong>is the leading edtech platform in the Middle East, with over 12<span> million students and teachers using our app to learn, teach, and collaborate. We have recently raised $41 million in Series B funding to expand our reach and impact in the region and beyond. We are on a mission to transform the physical classroom experience by introducing our highly engaging social, group-based learning and AI to make learning fun and improve learning efficacy. Our ultimate goal is to provide access to the best teachers to every student even if that teacher is only available virtuall</span>y. We believe we can do this if we blend AI, peer-to-peer learning, and a carefully designed physical space.</p><br><p><span>Hear it directly from our CEO and co-founder: </span><strong>this</strong><span><strong><br>Learn more about us:</strong></span><span><strong> here</strong></span></p><br><br><p><span><strong>Now: We’re laser-focused on reinventing schools in Saudi Arabia. We’re growing fasst, well-funded, and profitable.<br></strong></span></p><br><p><strong>Role Summary</strong></p><br><p><span>Learning Experience Designers own the learning journey for our students. They systematically apply the best of learning science to create outstanding learning experiences for our students. </span>This role will partner with curriculum leads, teachers, product, and engineering to create learner-centred course designs, multimedia learning assets, assessments, and facilitator guides that support measurable student outcomes.</p><br><p>The role is fully remote and will work across time zones to align with our delivery cadence.</p><br><p><strong>What You’ll Do</strong></p><br><ul><li><p>Design end-to-end learning experiences including scope &amp;amp; sequence, unit plans, lesson plans, assessments, and formative checks aligned to Noon learning outcomes.</p><br></li><li><p>Develop assessment strategies and rubrics that measure mastery and inform iterative improvements to content and instruction.</p><br></li><li><p>Work closely with product and engineering to translate pedagogical designs into scalable digital experiences and to QA learning flows in the platform.</p><br></li><li><p><span>Ensure learning resources are localised for language and other contextual factors.</span></p><br></li><li><p>Run rapid prototyping and user testing with students and teachers to validate design decisions and improve engagement and learning gains.</p><br></li><li><p>Train and support teachers and facilitators on new materials, pedagogical approaches, and use of EdTech tools to enable high-fidelity implementation.</p><br></li><li><p>Use data and qualitative feedback to iterate on curriculum and content, driving continuous improvement cycles.</p><br></li></ul><p><strong>Must-Have Requirements</strong></p><br><ul><li><p>Bachelor's Degree in STEM, Arts, Education, or a related field.</p><br></li><li><p>3+ years designing digital or blended learning experiences for High School grades.</p><br></li><li><p><span>Subject matter expertise in teaching Sciences, Math, or ELA.</span></p><br></li><li><p>Proven experience writing lesson plans, assessments, and facilitator guides informed by learning objectives and evidence-based practices.</p><br></li><li><p>Strong understanding of formative assessment, feedback design, and differentiation strategies for mixed-ability classrooms.</p><br></li><li><p>Excellent written and verbal communication in English; able to produce clear learner-facing content and teacher-facing documentation.</p><br></li><li><p>Able to work remotely and collaborate across time zones (GMT +3 overlap preferred).</p><br></li></ul><p><strong>Highly Advantageous</strong></p><br><ul><li><p><span>Experience in delivering the American Curriculum at international schools.</span></p><br></li><li><p>Familiarity with AI-enabled instructional tools, adaptive learning systems, or analytics-driven personalisation.</p><br></li><li><p>Prior teaching experience in hybrid or online classrooms.</p><br></li><li><p>Arabic language ability or experience working in the Middle East educational context.</p><br></li></ul><p><strong>What We’re Really Looking For</strong></p><br><ul><li><p>A pragmatic designer who balances rigour and creativity to build learning experiences that are measurable, scalable, and delightful for learners.</p><br></li><li><p>A collaborative partner who can work closely with teachers, engineers and product teams to bring ideas into production.</p><br></li><li><p>An evidence-led practitioner who uses data and user feedback to iterate quickly and improve outcomes.</p><br></li></ul><p><strong>Who This Role Is (and Isn’t) For</strong></p><br><ul><li><p>Ideal for: Instructional designers or learning experience designers who thrive in fast-paced, mission-driven environments and enjoy building for scale.</p><br></li><li><p>Not for: Those who prefer narrow, specialist roles without cross-functional collaboration or iterative product-style development.</p><br></li></ul><p><strong>Other details:</strong></p><br><ul><li><p>Remote role with flexibility; occasional meetings aligned to GMT +3 are required.</p><br></li><li><p>We are looking for someone who can start this summer and contribute to course launches and pilots.</p><br></li></ul><strong>Why Work at Noon?</strong><ul><li><p>Solving the Biggest Problem in Education: We are tackling one of the most important and challenging issues in the sector—scaling outstanding teachers and making learning engaging.</p><br></li><li><p>Innovation at a Global Scale: Noon is a leader in edtech innovation; we are not a copycat. We pioneer new ways to deliver world-class education.</p><br></li><li><p>Strong Financial Position: We have become profitable and are well-funded.</p><br></li><li><p>International Exposure: Join a dynamic, internationally diverse team that supports personal growth.</p><br></li><li><p>Mission &amp;amp; Values Driven: We aim to provide equitable access to world-class education.</p><br></li><li><p><strong>Student First:</strong>Help build the first 'Open Social Learning Platform,' reaching millions.</p><br></li><li><p><strong>Be Original &amp;amp; Bold:</strong>A working environment where you can challenge the status quo and take full ownership of your work.</p><br></li><li><p><strong>Never Deprive a Learner:</strong>We provide the freedom to innovate and learn from 'first-time mistakes.'</p><br></li><li><p><strong>Be Better Everyday:</strong>Work closely with a leadership team committed to growth and solving global business challenges.</p><br></li></ul>About the Benefits<p>You will be joining the world's first social learning platform where you can have a real impact in a smart, low-ego, multi-cultural team.</p><br><ul><li><p><strong>Flexibility:</strong>Not a morning person? No problem! We offer flexitime and working from home.</p><br></li><li><p><strong>Health &amp;amp; Security:</strong>Full premium Medical coverage (including Family Dependants).</p><br></li><li><p><strong>Time Off:</strong>21 days annual leave.</p><br></li><li><p><strong>The Fun Stuff:</strong>regular social activities/team outings.</p><br></li></ul>About Diversity &amp;amp; Inclusion<p>At Noon, we respect and value differences. Whatever your race, religion, sexual orientation, or gender, this is a place to feel at home, express yourself freely, and make your mark. Noon is proud to be an equal opportunity employer.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 2+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a UX Researcher, Data Analyst & Optimization Specialist based in Saudi Arabia.<br><br>This role sits at the intersection of UX research, data analytics, and digital optimization, helping teams make smarter decisions through evidence-based insights.<br><br>You will transform user behavior data into actionable recommendations that improve customer experiences and business outcomes.<br><br>The position combines quantitative analysis with qualitative research to uncover not only what users do, but why they behave that way.<br><br>You will build journey maps, analyze conversion funnels, measure customer value, and support experimentation strategies.<br><br>Working closely with UX, design, and development teams, you will help create impactful improvements across digital experiences.<br><br>This opportunity is ideal for a data-driven researcher who enjoys solving complex problems and turning insights into measurable results.<br><br>Accountabilities<br><br>The UX Researcher, Data Analyst & Optimization Specialist is responsible for creating the analytical and research foundation behind optimization initiatives. This role combines data expertise, user research, experimentation, and cross-functional collaboration to identify opportunities and support impactful digital improvements.<br><br>Build and maintain detailed customer journey maps and conversion funnels across key user touchpoints. Analyze user behavior to identify friction points, drop-off areas, and opportunities for improving digital experiences. Conduct quantitative analysis using tools such as Google Analytics 4, Shopify analytics, and related data platforms. Develop and maintain LTV cohort analyses to connect user experience improvements with long-term customer value. Ensure data accuracy, reliability, and integrity when collecting, validating, and interpreting performance insights. Apply statistical principles to evaluate findings and ensure recommendations are supported by meaningful data. Plan and conduct qualitative research activities, including usability testing, heuristic evaluations, and user interviews. Combine qualitative and quantitative insights to create a complete understanding of user behavior. Create research artifacts such as user flows, journey maps, wireflows, and prototypes to communicate findings. Collaborate with developers to implement event tracking, improve measurement infrastructure, and maintain data visibility. Support GA4 funnel creation, custom event tracking, and ongoing tracking quality assurance. Contribute to A/B testing programs by defining hypotheses, measuring outcomes, and analyzing business impact. Evaluate the long-term effects of UX changes on conversion, retention, and customer value. Develop clear reports, dashboards, and presentations that transform complex analysis into actionable recommendations. Partner with UX, design, development, and project teams to move insights into implemented improvements. Manage multiple projects and deliver research and analysis according to business priorities.<br><br>Requirements<br><br>The ideal candidate combines strong analytical expertise, UX research capabilities, and communication skills. They should be comfortable working with large datasets, conducting user research, and collaborating with multidisciplinary teams in a fast-paced environment.<br><br>4-7 years of experience in e-commerce, UX research, product analytics, data analysis, or similar fields. Strong experience with Google Analytics, Shopify ecosystems, and A/B testing platforms. Solid understanding of quantitative analysis, statistics, and data visualization techniques. Experience with journey mapping, funnel analysis, and LTV cohort analysis. Knowledge of experimentation best practices, including hypothesis development and test design. Strong understanding of user-centered design principles and design thinking methodologies. Ability to combine qualitative and quantitative research methods to solve complex problems. Experience creating reports, dashboards, and presentations that communicate insights effectively. Ability to create UX artifacts such as wireframes, prototypes, user flows, and wireflows. Experience collaborating with developers, designers, and project management teams. Strong problem-solving skills with a structured and analytical approach. Excellent written and verbal communication skills. Ability to work independently while following strategic direction and managing multiple priorities. Experience working with multiple clients or projects in a fast-paced environment is preferred.<br><br>Benefits<br><br>Remote-first work environment with flexibility. Comprehensive medical, dental, vision, disability, and life insurance coverage. Employer contributions to retirement savings plans. Employee assistance program. Generous paid time off starting at 20 days annually, plus holidays. Annual winter company shutdown between Christmas and New Year’s for additional time to recharge. Paid parental leave. Company events, team activities, and retreats. Budget for professional development and continuing education. Competitive compensation aligned with experience, skills, and location.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Starlinks is looking for a CX Data &amp; Performance Analyst to support the transformation of the Customer Experience function into a data-driven organization. The successful candidate will collect, organize, analyze, and visualize customer, operational, and commercial data to provide clear visibility of business performance. The role will support decision-making by identifying trends, risks, opportunities, service gaps, SLA performance, customer satisfaction drivers, and operational improvement areas. Key Responsibilities Data Analysis &amp; Reporting Collect and consolidate data from multiple systems and sources. Validate data accuracy and maintain reporting integrity. Prepare daily, weekly, and monthly performance reports. Develop dashboards and visual reports using Power BI and Excel. Present findings and recommendations to management. Customer Experience Performance Monitor Customer Satisfaction (CSAT) performance and trends. Track customer complaints, escalations, and resolution performance. Analyze customer feedback and identify improvement opportunities. Support customer retention and customer health monitoring. Develop account performance scorecards. SLA &amp; Compliance Monitoring Track customer SLA performance and compliance. Monitor operational KPIs against contractual commitments. Identify SLA breaches and performance gaps. Support root cause analysis and corrective action tracking. Maintain customer performance and compliance reports. Operational &amp; Commercial Support Track warehouse and transportation performance indicators. Monitor manual CX trackers and operational records. Track overtime activities and additional charge records. Support revenue protection by identifying missed billable activities. Assist with customer business reviews and performance presentations. Continuous Improvement Identify trends, risks, and opportunities through data analysis. Support improvement projects across Customer Experience and Operations. Recommend actions to improve service quality and customer satisfaction. Help automate reports and reduce manual reporting activities. Key KPIs Customer Satisfaction (CSAT) SLA Compliance Complaint Resolution Time Escalation Volume Customer Retention Customer Health Score On-Time Performance Operational Compliance Overtime Tracking Accuracy Additional Charges Tracking Accuracy Reporting Accuracy Dashboard Utilization</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Data Analytics, Business Administration, Statistics, Information Systems, Industrial Engineering, or a related field.</li><li>0-3 years of experience in data analysis, reporting, business intelligence, customer experience, or operations.</li><li>Fresh graduates with strong analytical skills are encouraged to apply.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Data Entry and Sales Key User is responsible for ensuring accurate and timely data entry into the company's ERP system while supporting sales operations. The role maintains data integrity, prepares reports, coordinates with internal departments, and acts as the primary ERP user within the Sales Department to ensure smooth system operations.</p><p>Key Responsibilities</p><ul><li>Enter and update sales, customer, and product data accurately in the ERP system and company databases.</li><li>Verify source documents for completeness and accuracy before processing.</li><li>Review, correct, and maintain data integrity.</li><li>Generate sales reports and provide data as requested by management.</li><li>Monitor data quality and perform regular validation checks.</li><li>Scan, file, and archive documents when required</li><li>Coordinate with Sales, Finance, Warehouse, and other departments to resolve data discrepancies.</li><li>Maintain electronic and physical filing systems.</li><li>Ensure confidentiality of company and customer information.</li><li>Support daily sales administrative activities.</li><li>Act as the Sales Department Key User for the ERP system by assisting users, identifying system issues, and coordinating with the IT team when required.</li><li>Ensure compliance with company policies and data protection procedures.</li><li>Perform other duties assigned by the direct supervisor.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High School Diploma required.</li><li>Diploma or Bachelor's degree in Business Administration, Information Systems, or a related field is preferred.</li><li>1-3 years of experience in Data Entry, Sales Support, or ERP systems is preferred.</li><li>Excellent data entry speed and accuracy.</li><li>Proficiency in Microsoft Office (especially Excel).</li><li>Experience working with ERP systems.</li><li>Strong analytical and problem-solving skills.</li><li>High attention to detail.</li><li>Good communication and interpersonal skills.</li><li>Ability to work independently and manage priorities.</li><li>Strong organizational and time management skills.</li><li>Ability to maintain confidentiality and data integrity.</li></ul><p></p></section>

We're looking for a Customer Experience Manager to take ownership of the end-to-end customer experience for a fast-growing B2B spend-management platform serving finance teams across Saudi Arabia.<br><br>You'll be responsible for making sure every customer interaction, from support tickets and calls to escalations and self-serve resources, is smooth, efficient, and consistently high-quality. You'll own the key CX metrics, improve SLAs, and turn customer feedback and recurring issues into meaningful improvements.<br><br>This is an operator role, not a pure people-management role. You'll be hands-on with dashboards, processes, reporting, and root-cause analysis, while working closely with Product and Engineering to improve the customer journey and build smarter, more scalable support operations.<br><br>If you enjoy building processes, solving problems, using data to drive decisions, and making customer experience better at scale, this role is for you.<br><br>Responsibilties<br><br>Own day-to-day support operations across ticketing, phone, and in-app channels; manage queue health, routing, and coverage Lead, coach, and schedule the support team; run QA on ticket and call quality with a documented scorecard Own the Support SLA & Escalation Matrix: First response, resolution, and escalation paths across L1/L2/L3 and third-party processors Track and drive the core CX metrics: First-response and resolution SLA attainment, call abandonment, callback compliance, awaiting-customer rate, reopened-ticket rate, CSATBuild and maintain reporting in Zoho Desk/Zoho Analytics; publish a weekly operations review with findings and actions, not just numbers Own the knowledge base, customer-facing and internal, including release-triggered updates and the content feeding the AI call agent Identify recurring ticket drivers and convert them into product fixes, automations, or self-serve content; work with Engineering and Product to close them Ensure complaint handling meets SAMA requirements, including complaint logging, response timelines, and escalation/disclosure obligations Manage escalations end-to-end, including card, transaction, and processor-side issues requiring third-party coordination Drive automation of manual support workflows (macros, auto-assignment, classification, n8n-style integrations)<br><br>Requirements<br><br>5+ years in customer support/experience, with at least 2 years managing a team Experience in fintech, banking, payments, or Saa S; exposure to a regulated environment strongly preferred Hands-on with a modern helpdesk platform (Zoho Desk, Zendesk, Freshdesk, Intercom) including SLA configuration, workflows, and reporting Comfortable working with data, able to build dashboards, interrogate numbers, and defend a recommendation. SQL is a plus Strong process-writing ability: SOPs, escalation matrices, and policy documents Fluent Arabic and English, written and spoken Saudi nationality Onsite position<br><br>Nice to have<br><br>Familiarity with card issuing/processing concepts (authorisations, declines, chargebacks, 3DS) Experience with SAMA consumer-protection or complaint-handling requirements Experience deploying AI/automation in a support function

AL MATAEM INTERNATIONALGuest Experience Specialist Restaurants Division · Jeddah head office · Saudi Nationals Al Mataem International is a growing multi-brand restaurant group in Saudi Arabia, expanding across the Kingdom. We're hiring a Guest Experience Specialist to own and lift the guest journey across our restaurant brands — protecting our ratings, resolving complaints fast, and turning guest feedback into better experiences. What you'll do● Own the end-to-end guest journey and service standards across our branches.● Manage reviews and complaints (Google, delivery apps, social) and close the loop with guests.● Run the mystery-shopper and experience-audit programme and drive the fixes it surfaces.● Turn guest feedback into insight for Operations, Brand and Training.● Build and own the guest CRM — capturing preferences, occasions and visit history.● Run loyalty programmes and targeted campaigns with Marketing to grow retention and repeat visits.● Report rating trends, resolution rates and audit scores to the Head of Restaurants. What you bring● 4–6 years in hospitality guest experience, service or CX, including 2+ in a manager role.● A track record of improving review ratings and resolving complaints.● Fluent Arabic and English, a natural hospitality instinct, and calm under pressure.● Comfort with review platforms, delivery apps and CRM tools.● Saudi national, based in — or able to relocate to — Jeddah. Why join This role is part of our Saudization commitment. We welcome Saudi national talent ready to shape the guest experience of a growing group — with real ownership and room to grow. Location: Jeddah head office, with regular travel to Riyadh. To apply: send your CV to recruitment@zad-ksa.com with “Guest Experience Specialist” in the subject line.

Job Title: Patient Experience Specialist Department: Patient Experience Reports To: Patient Experience Manager<br>Job Summary The Patient Experience Specialist is responsible for enhancing the overall patient experience by supporting service excellence initiatives, addressing patient concerns, and promoting a patient-centered culture throughout the organization. The role helps improve patient satisfaction, service quality, and the timely resolution of patient feedback and complaints.<br>Key Responsibilities Serve as a primary point of contact for patients and families regarding feedback, concerns, complaints, and service-related inquiries Conduct patient rounds, satisfaction surveys, and follow-up activities to identify opportunities for improving the patient experience Coordinate with clinical and non-clinical departments to ensure timely resolution of patient concerns and service recovery Monitor patient experience indicators and prepare reports on patient satisfaction, complaints, and improvement initiatives<br>Qualifications Bachelor's degree in Healthcare Administration, Business Administration, Hospitality Management, or a related field0-5 years of experience in patient experience, customer service, healthcare administration, or a related field Healthcare or hospital experience is preferred Strong communication, conflict resolution, and customer service skills

Join My Clinic, the leading multispecialty outpatient care provider in Saudi Arabia, where our mission to help people live longer, healthier, and happier lives drives everything we do. Since 2017, we've been at the forefront of healthcare, combining innovation with a deep commitment to care, collaboration, ambition, and responsibility. As we continue to grow and reach new heights, we're looking for passionate individuals who share our vision and values.<br>Primary Responsibilities:Submitting periodic progress reports on the strategic plans and operations of the Patient Experience Unit. Handling all aspects of a patient’s experience, both concerning their treatment and their overall stay My Clinic’s facility. Collaborating with cross-functional teams to map the patient journey from admission to discharge, identifying touchpoints for improvement. Implementing changes to streamline processes and reduce potential points of frustration. Communicating with patients to determine their needs and identify a path toward treatment and progress. Empathizing with patient concerns on their path toward recovery, helping them take steps to replace anxiety with peace of mind. Resolving patient complaints and concerns, working with relevant departments to address issues promptly, implementing a structured feedback loop to capture patient insights and drive continuous improvement. Corresponding with care providers (Physicians, Nurses, …etc.) to familiarize them with individual patient needs and preferences. Implementing patient-focused programs in a healthcare environment. Supervising training programs for healthcare staff to enhance their interpersonal skills, communication, and patient engagement abilities, providing ongoing education on best practices in patient-centered care. Generating and delivering reports on patient progress, setbacks, and overall status. Performing other professional duties as assigned.<br>Education / Professional Qualifications:Education Degree: Bachelor’s degree. Years of Experience: Experience in customer service, contact center, call center or customer care position

Role purpose The Member Experience Staff serves as the first point of contact for all members and guests at the branch. This role delivers a professional, customer-focused service suitable for standard branch locations and supports members, guests, and walk-in visitors. The Member Experience Staff ensures smooth check-in, accurate information sharing, professional handling of requests, and a consistently warm, organized, and professional reception experience. KEY ACCOUNTABILITIES & ACTIVITIESFront Desk Service Provide a welcoming, respectful, and professional greeting to every member and guest. Maintain a calm, professional tone that reflects a positive branch environment. Assist with check-ins, inquiries, class schedules, and basic facility guidance. Ensure the reception area is always clean, organized, and presentable. Member Relations & Support Build positive relationships with members through friendly and sincere interactions. Support members with requests such as account inquiries, renewals guidance, locker issues, or program information. Handle sensitive situations with confidentiality, cultural awareness, and professionalism. Monitor member feedback and escalate concerns promptly to the Branch Manager. New Member Onboarding Assist in onboarding by preparing documents, conducting orientation steps, and ensuring members understand services, rules, and benefits. Guide members through app setup, schedules, class registration, and essential features of the branch. Ensure the onboarding process is smooth, organized, and aligned with company service standards. Communication & Information Accuracy Maintain complete and accurate knowledge of schedules, promotions, policies, and operational procedures. Communicate updates clearly to members and relay essential information between departments. Ensure all member interactions reflect consistent brand messaging and standards. Administrative Tasks Complete all system entries, updates, and documentation accurately. Process requests, forms, contracts, cancellations, and updates as assigned. Manage lost-and-found logs and member communications with care and organization. Ensure CRM entries related to Member Experience tasks are accurate and timely. Branch Ambiance & Coordination Monitor reception traffic to manage queues and ensure smooth flow. Report facility issues immediately to maintenance or supervisors. Support management in executing events, activations, and service initiatives. Maintain professional grooming standards and adhere to the dress code at all times. REQUIREMENTS FOR ROLEExperience & qualifications MINIMUM QUALIFICATIONSEDUCATION: Secondary-school certificate (high-school diploma); a tertiary qualification is NOT required. TOTAL EXPERIENCE: Minimum 1 year of total work experience (any sector). RELEVANT EXPERIENCE: No minimum relevant experience is required; however, the candidate must demonstrate basic competency in the duties of the role. Non-relevant experience (e.g., experience in unrelated industries or functions) does NOT substitute for the relevant-experience requirement above. PREFERRED QUALIFICATIONSEducation: Diploma or Bachelor's degree in Business Administration, Customer Service, Communications, or a related discipline (or equivalent customer-service experience). Certification: Customer-service certifications Saudi National (KSA): preferred to support Saudization / Nitaqat compliance; not a blocking criterion. Languages: working proficiency in both Arabic and English (Arabic preferred but not mandatory for fitness-coach and specialist technical roles). Knowledge & skills Customer service excellence Customer service etiquette Professional communication Problem solving and decision-making Organizational accuracy Cultural sensitivity Basic administrative and system entry skills Teamwork and collaboration

About the Opportunity A leading non-profit organization in Riyadh, currently undergoing a comprehensive institutional transformation, is seeking to attract a specialized professional for the position of Employee Experience Specialist. The role holder will build and develop the employee experience function, with a scope of responsibility that includes strengthening organizational culture and leading internal communication initiatives across the organization, reporting directly to the Human Resources Department.<br>Job Purpose To design and deliver an integrated employee journey and build a positive organizational culture that enhances belonging and productivity, through internal communication, recognition, events, and initiatives that reach all employees across the organization.<br>Duties and Responsibilities Develop and implement the annual employee experience plan covering the full employee journey, from attraction through to end of service Oversee the implementation of onboarding programs, measure their effectiveness, and enhance them based on measurement results Design and implement initiatives that strengthen organizational culture, embed corporate values, and measure their impact Manage corporate recognition and incentive programs (internal excellence awards), from design through execution, linked to approved performance results Manage the employee voice channel (complaints and suggestions) and handle them within approved service-level standards Manage internal campaigns, events, and corporate occasions, from planning through execution and impact measurement Build and manage internal communication channels, produce written and visual content, measure communication reach and effectiveness, and conduct regular in-person and virtual meetings across all work locations Design and conduct employee pulse surveys, measure satisfaction and engagement, and translate results into documented improvement initiatives Leverage artificial intelligence tools in content production, survey analysis, and the automation of employee journey processes Monitor local and international best practices in employee experience and organizational culture, and recommend those suited to the work environment Prepare dashboards and periodic reports on employee experience indicators and submit development recommendations<br>Qualifications and Professional Certifications Bachelor's degree in Human Resources, or a related field supported by an accredited professional certification CIPD professional certification (Level 3 minimum preferred; Level 5 is a strong competitive advantage) A minimum of two years of practical experience in employee experience, internal communications, organizational culture, or a similar field<br>Required Skills and Knowledge Demonstrated hands-on experience using artificial intelligence tools in the workplace (content production, analysis, automation) Design skills and visual content production using specialized tools Experience in managing internal campaigns and organizing corporate events Proficiency in survey tools, satisfaction measurement, and dashboards Professional Arabic writing and presentation skills; English proficiency is an additional advantage<br>Behavioral Competencies High initiative and the ability to work with self-direction, outstanding communication and relationship-building skills, creative thinking in initiative design, and continuous awareness of emerging professional practices.<br>Job Requirements The ability to deliver employee experience programs and reach all employee segments across the organization's departments and locations, in accordance with approved workplace regulations.

Site Manager – Entertainment Complex Imaging | Abha / Tabuk - Saudi Arabia<br>We are hiring experienced Site Managers to lead guest imaging operations across entertainment complex locations in Saudi Arabia.<br>Locations: Tabuk, Abha, Yanbu, Madinah, Riyadh Employment Type: 12 months Contract Working Days: 6 days per week Working Hours: 8 hours per day, rotational schedule Language Requirement: Arabic required, English preferred Nationality: Saudi Nationals preferred On TASC Payroll.<br>Role Overview As a Site Manager, you will lead the on-site team, drive sales performance, ensure excellent guest experience, and manage day-to-day operations at a fast-paced entertainment complex. Key Responsibilities Lead, coach, and supervise Guest Associates at site level. Drive sales, conversion, upsell, and revenue targets. Ensure strong guest experience and service recovery. Manage daily site operations, staffing, and shift execution. Oversee POS, imaging systems, kiosks, inventory, and cash handling. Prepare performance reports and coordinate with internal and venue stakeholders.<br>What We’re Looking For3–5 years of experience in entertainment, retail, hospitality, guest experience, or photo operations. Experience managing teams of 10–50 staff. Strong commercial mindset with proven sales achievement. Good communication, leadership, and problem-solving skills. Comfortable working in a high-volume, guest-facing environment. Flexible to work weekends, holidays, and peak periods. Fluent Arabic required; English communication preferred.

Role Purpose<br>Support the delivery of an exceptional customer experience across the customer lifecycle by managing customer interactions, resolving inquiries and complaints, coordinating with internal stakeholders, monitoring customer satisfaction, and ensuring seamless post-sales support in alignment with the company's service standards and customer experience objectives.<br>Key Responsibilities<br>Manage customer inquiries, requests, and complaints across multiple communication channels. Maintain accurate and timely documentation of customer interactions within the CRM system. Coordinate with internal departments to ensure efficient resolution of customer issues and service requests. Support customer satisfaction measurement activities, including surveys, feedback collection, and analysis. Monitor customer experience performance indicators and prepare periodic reports and insights. Follow up on post-sales activities, including unit handover and customer onboarding processes. Support the implementation of customer communication standards, service procedures, and experience improvement initiatives. Coordinate customer retention and loyalty activities to strengthen long-term relationships. Ensure fulfillment of customer commitments through effective coordination with relevant business units. Identify customer experience gaps and recommend improvement opportunities based on feedback and operational observations. Support customer engagement initiatives and contribute to enhancing the overall customer journey. Perform additional duties assigned by the Customer Experience Manager within the scope of the role.<br>Requirements<br>Bachelor's degree in Business Administration, Marketing, Customer Experience, or a related field.2–4 years of experience in Customer Experience, Customer Service, CRM, or related functions. Experience working with CRM systems and customer service platforms. Strong communication, coordination, and problem-solving skills. Proficiency in Microsoft Office applications and reporting tools. Real estate industry experience is preferred.<br>Key Competencies<br>Customer Experience Management Customer Relationship Management (CRM) Customer Complaint Resolution Communication Skills Problem Solving Stakeholder Coordination Customer Journey Awareness Reporting and Analysis Attention to Detail Customer-Centric Mindset

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts to get it right for our guests and our business each and every time.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>