Quality Assurance / Quality Control Jobs in Saudi

<p>Responsible for the planning, development, and advancement of Gaming and Esports assets across Qiddiya, overseeing the end-to-end asset strategy lifecycle from concept definition through Stage Gate approvals. Lead the strategic development of multiple assets, including value proposition design, target audience definition, demand and supply assessment, financial feasibility support, operator selection strategy, and procurement planning.</p><p>Key Responsibilities:</p><ul><li>Lead the strategic development of multiple Gaming and Esports assets, defining value proposition, target audiences, experience design principles, demand and supply dynamics, and overall commercial positioning.</li><li>Translate high-level vision into structured asset strategies that clearly articulate the product concept, operating model logic, and market differentiation.</li><li>Support financial feasibility and business case development in collaboration with Finance and Development teams to ensure assets are commercially robust and investment-ready.</li><li>Design and oversee operator selection strategies, including procurement approach, evaluation frameworks, and appointment processes for operating partners and specialist advisors.</li><li>Coordinate cross-functional inputs across Strategy, Partnerships, Development, Legal, Procurement, and Finance to ensure integrated and aligned asset progression.</li><li>Drive the advancement of priority Gaming and Esports assets across multiple districts, ensuring alignment with broader masterplanning, IP strategy, and destination objectives.</li><li>Develop executive-level presentations, business cases, and briefing materials to support leadership decision-making and external stakeholder engagement.</li><li>Contribute to budgeting, phasing, and capital planning discussions to ensure effective prioritization and delivery of assets.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Business Administration, or a relevant field.</li><li>Minimum 10 years of experience in management consulting, strategy advisory, or equivalent high-impact strategy roles.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><b>Our Purpose</b></span></p><br><br><br><p><i>Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a&nbsp;sustainable&nbsp;economy where everyone can prosper. We support a wide range of digital payments choices, making transactions&nbsp;secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.</i></p><br><br><br><p><b>Title and Summary</b></p><br><br><br>Director, Specialist Sales - SME Solutions<br>Who is Mastercard?<br>Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.<br>Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.<br>Role Overview<br>Location: Riyadh<br>• The Director – SME Specialist Sales is based in Riyadh, leads the KJB cluster covering KSA, Jordan and Bahrain, and reports to the SME Head of Commercialization.<br>• This role requires a strategic, consultative mindset and the ability to operate credibly as a trusted advisor to clients, combining high-level thinking with strong execution discipline.<br>• Lead the development and execution of SME growth strategies by combining sales leadership with strategic advisory support, helping clients identify opportunities, solve business challenges and unlock revenue and profitability through tailored solutions.<br>• Build and manage a strong pipeline while engaging clients through a hands-on, consultative approach, including on-site client interactions, needs assessment, opportunity shaping and solution positioning across Financial Institutions and non-financial institution partners.<br>• Identify, originate and convert new business opportunities, develop SME ecosystem plays, and drive the commercialization of signed deals to deliver measurable revenue outcomes.<br>• Contribute to achieving SME P&amp;L objectives across key customers in the KJB cluster, with primary focus on KSA, Jordan and Bahrain, aligned to regional expert sales priorities and business goals.<br>• Identify product, proposition and business innovation opportunities across SME payment segments.<br>• Provide subject matter expertise and advisory leadership by working closely with clients and internal stakeholders to diagnose needs, shape strategic recommendations and lead end-to-end execution across sales, product and market teams.<br>• Lead, coach and develop a high-performing team culture that promotes accountability, collaboration, strong execution and continuous improvement.<br>Qualifications Required<br>• Deep knowledge of SME products and services, including SME card and solutions offerings, with significant experience in sales and business development within the SME space.<br>• Progressive business experience with a strong track record in the payments industry and a solid understanding of commercial and consumer payments.<br>• Strong strategic thinking and consulting capabilities, including the ability to assess client needs, translate market insights into actionable recommendations and influence decision-making at senior levels.<br>• Experience in consulting, solution selling or advisory-led client management, with a strong track record of working directly with customers in on-site environments to shape opportunities, guide implementation and deliver business outcomes.<br><br><p><b>Corporate Security Responsibility</b></p><br><br><p><br>All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:</p><br><br><ul><li><p>Abide by Mastercard’s security policies and practices;</p><br><br></li><li><p>Ensure the confidentiality and integrity of the information being accessed;</p><br><br></li><li><p>Report any suspected information security violation or breach, and</p><br><br></li><li><p>Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.</p><br><br></li></ul><br><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As Director - Governance, Risk, and Control Lead, you will help define how City Ops operates with clarity, accountability, and resilience. You will provide leadership across governance, risk, controls, and business continuity, supporting effective decision-making and alignment with company policies and compliance requirements while working closely with operational and corporate stakeholders. Responsibilities Lead governance, risk, controls, and business continuity across City Ops to support clear decision-making, compliant operations, effective controls, and proactive risk management. Establish and maintain the City Ops governance framework, including governance forums, decision rights, escalation routes, and reporting requirements. Develop and oversee standards and controls to ensure City Ops functions operate in line with company policies, delegations, and compliance requirements. Manage the City Ops risk management process, including risk identification, assessment, mitigation tracking, reporting, and escalation. Support business continuity planning and playbook development, including continuity requirements, recovery plans, coordination protocols, readiness activities, and periodic reviews across City Ops functions. Coordinate with central functions on governance, risk, compliance, controls, audit, and business continuity requirements. Monitor implementation of controls and support resolution of gaps and audit findings. Provide leadership reporting on key risks, gaps, governance actions, and business continuity readiness.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in finance, accounting, risk management, business administration, or a related field. 12+ years of relevant experience across governance, risk management, internal controls, compliance, and audit. Strong understanding of governance frameworks, delegations of authority, control environments, and compliance requirements. Experience managing risk registers, mitigation plans, control actions, and issue escalation. Experience developing or implementing business continuity plans, recovery requirements, or operational resilience frameworks. Experience with enterprise risk management frameworks, internal control frameworks, business continuity standards, or operational resilience frameworks. Experience working across operations, finance, legal, risk, audit, and central corporate functions, with the ability to present to and influence executive leadership or heads of central functions. Experience in large-scale real estate development, destination or city operations, or other complex multi-stakeholder environments is a plus.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum. At Edelman, we understand diversity, equity, inclusion and belonging (DEIB) transform our colleagues, our company, our clients, and our communities. We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging.</p><p>Role Title: Director Tourism &amp; Culture Communications</p><p>Role Overview</p><p>We are looking for a senior communications leader to support one of Saudi Arabia s most significant destination and cultural projects. The role will lead strategic PR, communications, stakeholder engagement, media relations, and integrated campaign planning across tourism, culture, lifestyle, entertainment, and destination development.</p><p>Key Responsibilities</p><ul><li>Lead the day-to-day strategic communications and related tourism, culture, and destination-focused mandates.</li><li>Develop and execute PR strategies that position the project as a landmark cultural, lifestyle, tourism, and urban destination in Riyadh.</li><li>Manage senior client relationships, providing strategic counsel across media, reputation, stakeholder communications, and campaign planning.</li><li>Build compelling narratives around culture, arts, sustainability, community engagement, entertainment, and destination appeal.</li><li>Oversee media relations across Saudi, GCC, regional, and international outlets, ensuring strong visibility and positive coverage.</li><li>Lead announcement strategies, press materials, executive messaging, speeches, briefing documents, thought leadership, and content calendars.</li><li>Work closely with creative, digital, social, strategy, and planning teams to deliver integrated communications campaigns.</li><li>Support major milestones, launches, cultural programming, events, partnerships, and destination activations.</li><li>Manage issues and reputation-sensitive communications with a proactive and solutions-oriented approach.</li><li>Guide and mentor junior team members, ensuring quality delivery, strong client servicing, and consistent performance.</li><li>Monitor tourism, culture, entertainment, lifestyle, and Vision 2030-related trends to identify storytelling opportunities.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>10 12+ years of experience in PR, strategic communications, public affairs, destination marketing, tourism, culture, lifestyle, or government-related communications.</li><li>Strong understanding of Saudi Arabia s tourism, culture, entertainment, and giga-project landscape.</li><li>Experience managing high-profile government, semi-government, destination, real estate, cultural, or tourism clients.</li><li>Proven ability to advise senior stakeholders and manage complex multi-stakeholder environments.</li><li>Excellent media relations experience across Saudi and regional media.</li><li>Strong writing skills in English; Arabic is highly preferred.</li><li>Ability to work in a fast-paced agency environment and manage multiple workstreams at once.</li><li>Strong leadership, client management, presentation, and team development skills.</li></ul><p>Preferred Experience</p><ul><li>Prior experience working on Vision 2030 projects, giga-projects, destination development, cultural institutions, tourism authorities, or major public-facing national initiatives.</li><li>Familiarity with Riyadh s evolving tourism, lifestyle, culture, and urban development agenda.</li><li>Agency experience, preferably within a leading PR, communications, or integrated marketing firm.</li></ul><p>We are dedicated to building a diverse, inclusive, and authentic workplace, so if you re excited about this role but your experience doesn t perfectly align with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Technical &amp; Engineering Solutions Director (Solar Power)</strong><br><strong>Location:</strong> <strong>Riyadh, Saudi Arabia</strong></p><br><br><br><p>Job Purpose:</p><br><br><br><p>To lead the technical and engineering department of the company, holding full accountability for the assessment, design, and integration of comprehensive solar PV systems across various sectors (Residential, Agricultural, Industrial, and Commercial). The role involves scouting, evaluating, and selecting top-tier global components (Solar Panels, Inverters, Transformers, Cabling, and Thermal/Electrical Protection Systems) to deliver highly efficient, reliable, and cost-effective solar solutions.</p><br><br><br><p>Key Responsibilities:</p><br><br><br><p>1. Technical Evaluation &amp; Component Selection:</p><br><br><p>* Evaluate and approve technical specifications for cutting-edge solar modules (e.g., N-Type, TOPCon, HJT cells) and monitor commercial conversion efficiency ceilings in the market.</p><br><br><p>* Select and audit solar inverters and Variable Frequency Drives (VFDs) for agricultural water pumping, ensuring maximum MPPT algorithm efficiency under harsh local weather conditions.</p><br><br><p>* Design and implement innovative thermal insulation and cooling enclosures to protect sensitive inverters and battery banks from extreme summer temperatures.</p><br><br><p>* Specify DC/AC cabling parameters, conducting precise voltage drop and power loss calculations to optimize overall plant yield (Performance\text{ }Ratio).</p><br><br><p>2. System Engineering &amp; PV Design:</p><br><br><p>* Oversee the preparation of detailed electrical and mechanical blueprints for projects ranging from residential rooftops to large-scale industrial and agricultural plants (capacities exceeding 400 kW).</p><br><br><p>* Utilize advanced simulation software to conduct yield assessments, string configuration, shading analysis, and temperature degradation modeling.</p><br><br><p>* Design robust structural mounting systems and galvanized steel foundations capable of withstanding high wind loads and dust accumulation in open or desert environments.</p><br><br><p>3. Procurement &amp; Vendor Management:</p><br><br><p>* Review, analyze, and technically audit commercial bids submitted by international (Tier 1/Tier 2) and local manufacturers.</p><br><br><p>* Draft precise Technical Specifications and Requests for Proposals (RFPs) for procurement and contract deployment.</p><br><br><p>* Conduct techno-economic feasibility studies, calculating Levelized Cost of Energy (LCOE) and Return on Investment (ROI) to present compelling business cases to industrial, commercial, and agricultural investors.</p><br><br><br><p>Educational Requirements:</p><br><br><p>* *Core Requirement:* Bachelor's Degree in *Renewable Energy Engineering* or *Electrical Engineering (Power &amp; Energy Systems)*.</p><br><br><p>* *Preferred Qualifications:*</p><br><br><p> * Master's Degree in Sustainable Energy Engineering or Engineering Project Management.</p><br><br><p> * Project Management Professional (*PMP*) certification.</p><br><br><p> * Globally recognized professional solar certifications (e.g., *NABCEP* PV Installation Professional or equivalent local regulatory authority certification).</p><br><br><br><p>Professional Experience &amp; Skills:</p><br><br><p>* *Experience:* A minimum of *7 to 10 years* of progressive experience in solar PV system design and deployment, with at least 3 years in a leadership or managerial role overseeing large-scale commercial, industrial, or agricultural solar projects.</p><br><br><p>* *Technical Competencies:*</p><br><br><p> * Deep knowledge of the global solar supply chain, pricing dynamics, and market-leading brands in the tier-one module and inverter categories.</p><br><br><p> * Proven hands-on experience designing off-grid direct solar pumping systems (Solar VFDs) and handling heavy inductive loads (e.g., 200 HP water pumps and above).</p><br><br><p> * Advanced proficiency in industry-standard design and simulation software such as *PVSYST, **HelioScope, or **AutoCAD*.</p><br><br><p>* *Soft &amp; Leadership Skills:*</p><br><br><p> * Strong commercial negotiation skills to audit technical contracts and optimize Balance of System (BOS) costs without compromising quality.</p><br><br><p> * Analytical problem-solving mindset capable of troubleshooting unexpected site issues (e.g., grid-coupling issues or thermal clipping).</p><br><br><p> * Ability to lead, mentor, and align a multidisciplinary team of design engineers and field technicians.<br></p><br><br> <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Description</b>Overview<p>AtkinsRéalis is seeking a highly experienced and strategic Technical Director. The ideal candidate will possess extensive technical knowledge, proven leadership skills, and a strong background in business development and winning work. This role requires a dynamic individual with at least 20 years of post-graduate experience in leading multidisciplinary teams.&nbsp;</p><br><p>The project is to take the RIBA 4 / IFT / IFC design of multiple assets through a validation process and manage the coordination process of Contractor shop drawings through SSC / and LDC approvals in readiness for construction.&nbsp;</p><br><p>The designs will be available at RIBA 4 as either LOD300 or 350, with the contractor responsible for developing the models and design to LOD500.</p><br>Your role<p><b>Strategic Leadership</b></p><br><ul><li><p>Contribute to the development and implementation of the strategic vision.</p><br></li><li><p>Be instrumental in the alignment of departmental goals with the overall business strategy.</p><br></li><li><p>Support the fostering of a culture of innovation and continuous improvement.</p><br></li></ul><p><b>Technical Expertise</b></p><br><ul><li><p>Demonstrable track record of technical achievement and client satisfaction within the industry</p><br></li><li><p>Provide technical guidance and oversight on projects while ensuring the highest standards of technical quality and compliance with industry regulations.</p><br></li><li><p>Stay updated with the latest advancements in technologies and practices.</p><br></li><li><p>Apply technical knowledge in analysing problems and creating solutions.</p><br></li></ul><p><b>Business Development</b></p><br><ul><li><p>Develop skills in the identification and pursuit of new business opportunities to expand the portfolio.</p><br></li><li><p>With the team, share leadership in the preparation of proposals and bids for new projects.</p><br></li><li><p>Build and maintain strong relationships with clients and stakeholders.</p><br></li></ul><p><b>Project</b><b> Design Management</b></p><br><ul><li><p>Oversee the successful delivery of projects from inception to completion.</p><br></li><li><p>Manage project budgets, timelines, and resources effectively.</p><br></li><li><p>Commercial awareness with an understanding and ability to administer Change Control.</p><br></li><li><p>Ensure client satisfaction and project profitability.</p><br></li></ul><p><b>Team Leadership</b></p><br><ul><li><p>Lead and mentor a multidisciplinary team of engineers and designers.</p><br></li><li><p>Promote professional development and continuous learning within the team.</p><br></li><li><p>Foster a collaborative and inclusive work environment.</p><br></li></ul>About you<ul><li><p>Bachelor’s degree in a Building Services; Architectural, Mechanical, Electrical, or related engineering field.</p><br></li><li><p>A Master's degree and/or Chartered Status is preferred.</p><br></li><li><p>Minimum of 20 years of post-graduate experience in engineering, with at least 5 years in a leadership role.</p><br></li><li><p>A growing track record in business development and winning work.</p><br></li><li><p>A demonstrable understanding of all and related building services design processes.</p><br></li><li><p>Strong technical knowledge of systems and industry standards.</p><br></li><li><p>Recognition and understanding of related engineering and architectural disciplines with a demonstrable skill in multidisciplinary coordination.</p><br></li><li><p>Excellent communication, negotiation, and interpersonal skills.</p><br></li><li><p>Ability to lead and inspire a diverse multidisciplinary team.</p><br></li><li><p>The ability to think laterally and possess a sound understanding of engineering principles with the ability to demonstrate strong interpersonal skills.</p><br></li><li><p>The ability to build and develop relationships, both internally and externally.</p><br></li><li><p>Experience in luxury residential and hospitality</p><br></li><li><p>Experience in island development is preferred</p><br></li></ul><span>Rewards &amp; benefits</span><p><span>Explore the rewards and benefits that help you thrive – at every stage of your life and your career.</span></p><br><p><span>This includes:</span></p><br><ul><li><p>Tax-free salary.</p><br></li><li><p>Life insurance coverage.</p><br></li><li><p>Medical insurance.</p><br></li><li><p>Annual leave balance.</p><br></li><li><p>Company gratuity scheme.</p><br></li><li><p>Discretionary bonus program.</p><br></li><li><p>Annual flight contribution.</p><br></li><li><p>Transportation &amp; housing allowances.</p><br></li><li><p>Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition.</p><br></li></ul><p><span>Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.</span></p><br><span>About AtkinsRéalis</span><p><span>We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. </span></p><br><p><span>Find out more.</span></p><br><b>Worker Type</b>Employee<b>Job Type</b>Regular<p><span><i>At </i></span> <i><span>AtkinsRéalis</span></i><span><i>, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. &nbsp;</i></span></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>At Turner &amp; Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society.<br> Every day we help our major global clients deliver ambitious and highly technical projects, in over 130 countries worldwide.<br> Our team is dynamic, innovative and client-focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result our people get to enjoy working on some of the most exciting projects in the world.</p><br><br>Job Description<br><p>We are seeking a strong Commercial Director to join our growing infrastructure team in Riyadh, KSA.</p><br><p>In this key leadership role, you will be responsible for providing strategic leadership and direction to the team on major programmes, with a strong focus on post-contract delivery and driving commercial success. You will also embed and promote the values of Turner &amp; Townsend.</p><br><p>The successful candidate will be an agile and emotionally intelligent leader with a strong track record in technical delivery of major programmes. International and cross-sector experience with an ability to work in multi-cultural environments is beneficial. The successful candidate will be a cost management generalist, covering estimating, cost, scheduling, risk, change, performance measurement and reporting, with demonstrated expertise in major delivery programmes.&nbsp; They should operate at a senior level and be comfortable presenting to large groups and senior-level client bases.</p><br><p>Key responsibilities:</p><br><ul><li>Act as principal point of contact for cost management&nbsp;matters and lead the Turner &amp; Townsend team.</li><li>Leads and motivates others to participate and contribute, provides necessary direction and inspires high performance.</li><li>Take on key account role(s), project execution assurance and maintain client relationships as required.</li><li>Deliver assurance services to projects - peer review, gateway review, maturity assessments, readiness reviews, progress and performance audits.</li><li>Periodically take on major program delivery roles and lead the Turner &amp; Townsend team on the commission - achieve a successful "steady state" delivery and then manage transition and backfill.</li><li>Provide oversight and assurance to the Turner &amp; Townsend major program in the region.</li><li>Identify organizational needs, build recruitment plans and develop role specifications.</li><li>Extensive experience in delivering CM programs, projects and segment knowledge.</li><li>Play a key role in the infrastructure business development activities for the cost center.</li><li>Assist in the development and implementation of marketing and business development strategies.</li><li>Provide solutions to clients and work together with business development team members on sales proposals, qualification packages and presentation materials.</li><li>Coordinate with project team leaders on project negotiations and execution.</li><li>Collaborate with the other business divisions and teams.</li><li>Provide oversight and assurance to the Turner &amp; Townsend major programs in the region.</li><li>Delivers high quality of service products by utilizing Turner &amp; Townsend systems, policy and procedure, managing time, planning and organizing to ensure excellence.</li><li>Demonstrates understanding of commercial business drivers and ensures that work and projects are carried out in alignment. Contributes to the development of business opportunities.</li><li>Demonstrable appetite for challenge, innovation and continued improvement in CM discipline.</li><li>Take responsibility for BU performance and project P/L</li><li>Identify and understand the areas of opportunity and development.</li><li>Enable continued growth trajectory within the market.</li><li>Be a developer of talent and enjoy coaching early/mid-career cost management staff to meet their own and our business goals.</li><li>Be comfortable working with remote staff across global time zones.</li><li>Be organized and strong administratively.</li></ul><br>Qualifications<br><ul><li>Minimum of 20 years of relevant experience</li><li>Degree in Quantity Surveying or related field</li><li>MRICS qualified (FRICS is a plus)</li><li>Strong leadership and team management skills</li><li>Excellent communication and interpersonal skills</li><li>Ability to manage multiple tasks and priorities</li><li>Experience in developing and mentoring teams</li></ul><br>Additional Information<br><p>Join our social media conversations for more information about Turner &amp; Townsend and our exciting future projects:&nbsp;</p><br><p>Twitter</p><br><p>Instagram</p><br><p>LinkedIn</p><br> <p><em>It is strictly against Turner &amp; Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner &amp; Townsend will ask candidates to pay a fee at any time.&nbsp;</em></p><br><p><em>Any unsolicited resumes/CVs submitted through our website or to Turner &amp; Townsend personal e-mail accounts, are considered property of&nbsp;Turner &amp; Townsend and are&nbsp;not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner &amp; Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team,&nbsp;to submit candidates for review.&nbsp;</em></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>About us</b><p>HMH is a leading provider of drilling solutions, offering a wide range of products and services that are designed to be the safest and most efficient in the industry. Apart from our expertise in land and offshore operations, we are continuously expanding our knowledge within subsea mining, geothermal, onshore and offshore construction, as well as offshore wind industries. With offices in 16 countries across five continents, HMH maintains a strong global presence.<br>&nbsp;<br>HMH is a frontrunner in developing and providing automation and digital solutions for our drilling customers to support their endeavor to improve efficiency and environmental footprint. Equipped with its brilliant team of engineers, HMH is committed to actively exploring opportunities in other industries. &nbsp;For us, this means new opportunities and challenges that we need creativity and great minds to solve in our efforts to innovate our future.&nbsp;</p><br><b>Do you want to join our team?</b><p>At HMH we value our employees. We offer exciting job opportunities that will give you the opportunity to grow in your role and give you the professional development you deserve. In addition to competitive pay and benefits, you will join a casual and inclusive work environment. Our environment is based on respect and having a good day at work, so you can expect to join a knowledgeable, global team who help each other to succeed.</p><br><br><b>Managing Director, Saudi Joint Venture</b><br><p>HMH is seeking a Managing Director to lead its Saudi Joint Venture and drive the next phase of growth, operational excellence, and customer partnership in the Kingdom. This is a high-impact leadership role responsible for overall JV performance, including strategy, financial results, operational execution, governance, customer engagement, and organizational leadership.</p><br><br><p>Reporting to the Joint Venture Board of Directors, the Managing Director will serve as the primary leader of the business while working closely with HMH regional, global, and functional teams. The successful candidate will bring strong commercial and operational judgment, proven P&amp;L leadership, and the ability to align Board priorities, customer needs, and HMH capabilities into a clear and executable business strategy.</p><br><br><p>This role requires a collaborative, transparent, and highly credible leader who can operate effectively in a matrix environment. The Managing Director will be expected to build trust across shareholders, customers, employees, and HMH leadership, while creating a disciplined and accountable culture focused on growth, performance, safety, and customer success.</p><br><br><p><b>Key Responsibilities</b></p><br><ul><li>Lead the overall strategy, growth agenda, financial performance, and operational execution of the Saudi Joint Venture.</li><li>Own P&amp;L performance and deliver revenue, profitability, cash flow, working capital, and operational targets.</li><li>Translate Board direction into actionable plans, measurable outcomes, and disciplined execution.</li><li>Strengthen alignment between the JV, the Board of Directors, and HMH regional, global, and functional leadership teams.</li><li>Build and maintain executive-level customer relationships with drilling contractors, National Oil Companies, EPC partners, and other strategic stakeholders.</li><li>Identify and capture growth opportunities by leveraging HMH’s full portfolio of products, services, technologies, and lifecycle solutions.</li><li>Drive operational excellence across commercial, manufacturing, aftermarket, field service, supply chain, quality, HSSE, and customer support activities.</li><li>Develop a high-performing local leadership team and foster a culture of accountability, transparency, collaboration, and continuous improvement.</li><li>Monitor market trends, competitive activity, customer developments, and business risks to support proactive decision-making and Board reporting.</li><li>Represent the JV with credibility in customer, Board, shareholder, and internal leadership discussions.</li></ul><br><p><b>Ideal Candidate Profile</b></p><br><p>The ideal candidate is an experienced leader with deep knowledge of the drilling and oilfield equipment industry, strong customer relationships in the Middle East, and the technical credibility to engage confidently with customer executives, drilling managers, rig managers, and technical authorities.</p><br><br><p>The successful candidate will bring:</p><br><ul><li>Bachelor's degree in a relevant field (Engineering, Business, etc.) required; MBA or advanced degree preferred.</li></ul><ul><li>15+ years of progressive leadership experience in drilling, oilfield equipment, manufacturing, aftermarket services, or lifecycle support.</li><li>Demonstrated P&amp;L ownership in a complex, matrixed organization.</li><li>Strong commercial, operational, and customer-facing leadership experience.</li><li>Experience working with drilling contractors, National Oil Companies, and strategic partners, preferably in the Middle East or Saudi Arabia.</li><li>Technical familiarity with drilling equipment, well control systems, automated pipe handling, lifecycle services, and capital equipment manufacturing.</li><li>Proven ability to lead across commercial, operations, supply chain, service, engineering, quality, and HSSE organizations.</li><li>Prior Joint Venture, country leadership, or regional leadership experience is highly desirable.</li><li>A leadership style grounded in transparency, collaboration, accountability, and trust.</li></ul><br><p><b>What Success Looks Like</b></p><br><p>Success in this role will be defined by the Managing Director’s ability to deliver profitable growth, build a strong local leadership team, establish executive credibility with key customers, strengthen Board confidence, and position the Saudi JV as a preferred partner for drilling equipment, lifecycle services, and automation solutions. The right leader will know how to bring the full strength of HMH together to create a true One HMH approach in the Kingdom.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 8+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Jasara Program Management Company is a joint venture between PIF, Jacobs, and Saudi Aramco, delivering social infrastructure programs in Saudi Arabia through a solutions-based approach.<br> The company plays a meaningful role in supporting Vision 2030, with a focus on shaping infrastructure that serves communities and advances long-term national priorities.<br> This is an opportunity to lead sustainability at both program and corporate level, helping define how environmental, social, and governance priorities are translated into measurable outcomes.<br> In this role, you will work across teams and stakeholders to strengthen sustainability strategy, guide implementation, and help embed forward-looking practices into major infrastructure initiatives.<br> Responsibilities Lead sustainability strategy across major social infrastructure programs and corporate initiatives.<br> Develop ESG goals, metrics, and reporting frameworks aligned with Vision 2030.<br> Partner with project teams to embed sustainability into planning and delivery.<br> Engage stakeholders to advance sustainability compliance, innovation, and best practices.<br> Bachelor's or master's degree in environmental science, sustainability, engineering, or a related field.<br> 18+ years leading sustainability initiatives in infrastructure or large-scale development, including experience embedding sustainability requirements into project planning and delivery.<br> Deep expertise in ESG frameworks, sustainability reporting standards, and sustainability performance metrics.<br> Strong knowledge of Saudi sustainability priorities and Vision 2030 objectives.<br> Proven experience managing stakeholders across government, consultants, and delivery partners.<br> LEED, Envision, GRI, ISSP, or a similar professional certification.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>VICE PRINCIPAL PASTORAL - JEDDAH SAUDI ARABIA - AUGUST 2026 BOYS CAMPUS GRADE 4-12 MUST BE FEMALE. For a well-established international school in Jeddah offering American and British curriculum pathways from early years through secondary levels. The school operates across separate campuses for boys and girls, with distinct facilities such as a KG school, boys’ school, and a primary &amp; girls’ school, providing structured and gender-appropriate learning environments. With a focus on academic excellence, values-based education, and strong cultural identity, the school creates a supportive environment where students are encouraged to achieve their full potential while developing confidence, responsibility, and global awareness within a diverse international community. For this role, the campus is an all-boys school following the British curriculum, with an American pathway introduced from Grade 9 onwards. They are specifically looking for candidates who: • Have strong leadership experience in international schools • Possess relevant experience within Saudi Arabia or the GCC/Middle East region • Demonstrate strong student management and pastoral leadership skills • Have experience with international curricula, accreditation standards, and school improvement initiatives • Are capable of leading diverse teams while maintaining high academic and behavioural standards Preference will be given to candidates with: • Strong experience in student wellbeing, behaviour management, safeguarding, and pastoral care • Experience supporting students across upper primary and secondary levels • Ability to work closely with academic leadership to support student achievement and welfare A full job description is available upon request. Salary, Allowances &amp; Benefits: • Basic salary range = SAR 17000 - 20000 • Accommodation allowance 25% of the basic salary • Transportation allowance 10% of the basic salary • Medical insurance for employee and family members. • Round-trip air ticket for employee only • Tuition fees discount at AGS (50% for first child + 25% for the rest of children) This school caters for over 2000 students from KG to Grade 12, who are mostly Saudi Arabian and other Arab expatriate nationalities. It is not a typical western expatriate school. It is more of a bilingual school with a strong Islamic ethos. Living in Jeddah offers a lively coastal lifestyle where modern city energy meets the relaxed charm of the Red Sea. Residents enjoy a warm year-round climate, beautiful waterfronts like the Corniche, and a growing mix of cafés, restaurants, and cultural spaces that give the city a vibrant social scene. Its location also makes it a great travel hub, with relatively easy access to destinations such as Egypt and Jordan, alongside a unique blend of tradition, hospitality, and rapid modern development. Please contact your Edvectus advisor for more details</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Role Details <p><span><span><strong>Managing Director, Automotive Retail</strong></span></span><br> <span><span>Jeddah, Kingdom of Saudi Arabia · Full-time · SAR 70,000 to 80,000 per month, plus bonus and benefits</span></span></p><br><br> <p><span><span>You will hold full profit and loss responsibility for a Riyadh-based dealership with operations across the country and ambitious plans to retail in excess of 7,000 new units a year. The business is established, and the requirement is a step change in operating discipline: tightening gross per unit, lifting aftersales absorption, and building a management layer capable of running the business without daily intervention from the top. The Saudi market is consolidating quickly and the shareholder intends this operation to be among the two or three that matter in the capital.</span></span></p><br><br> <p><span><span><strong>What you will do</strong></span></span></p><br><br> <ul> <li><span><span>Own the full P&amp;L, including capital expenditure, stocking policy and the annual operating plan agreed with the board.</span></span> </li><li><span><span>Run the complete retail cycle across new, used, parts, service and F&amp;I, with departmental heads reporting to you.</span></span> </li><li><span><span>Hold the relationship and further develop with the brand principal, covering volume commitments, margin programmes and standards audits.</span></span> </li><li><span><span>Build and develop the management team, with succession identified for every direct report.</span></span> </li><li><span><span>Within your first three&nbsp;months, you will present and begin executing a three-year operating plan the board has approved.</span></span> </li></ul> <p> <span><span><strong>What you will bring</strong></span></span></p><br><br> <ul> <li><span><span>Current responsibility for a multi-site passenger car dealership operation of comparable scale, at General Manager level or above, held within the region.</span></span> </li><li><span><span>Demonstrable ownership of a P&amp;L, evidenced by what you changed and what it delivered.</span></span> </li><li><span><span>Command of both volume and premium retail economics, and the judgement to know they are different businesses.</span></span> </li><li><span><span>Arabic language capability. Where a candidate does not speak Arabic, we will consider substantial current experience operating in the Gulf.</span></span> </li><li><span><span>A career showing depth rather than movement. We are looking for roles held for years, not months, and we will ask about every transition.</span></span> </li><li><span><span>Useful, though not essential: exposure to multi-franchise groups, experience of a brand principal relationship under standards pressure, and familiarity with the Saudi regulatory environment as it stands today.</span></span> </li></ul> <p><span><span><strong>Where you will do it</strong></span></span></p><br><br> <p><span><span>You will report to the automotive board, and you will have the autonomy that comes with genuine P&amp;L ownership and the scrutiny that accompanies it. The honest constraint is this: the management layer beneath you is not yet at the standard the business needs, and building it is part of the job rather than a distraction from it.</span></span></p><br><br> <p><span><span><strong>What you will receive</strong></span></span></p><br><br> <p><span><span>Base salary of SAR 70,000 to 80,000 per month, depending on the operation you are coming from. Annual bonus of four to six months' salary against agreed targets. Housing allowance, company car, annual air ticket for you and your family, and a contribution towards school fees.</span></span></p><br><br> <p><span><span><strong>How to apply</strong></span></span></p><br><br> <p><span><span>Send your CV. No covering letter is required; we will ask what we need to know. </span></span></p><br><br> <p><span><span>We assess candidates on capability and record, and we welcome applications from anyone who meets the requirement above. Only candidates who meet the criteria will be contacted.</span></span><br> </p><br><br> Apply now <br> <br> Set up alerts <br> <br> <br> <br> <br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 8+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Soon to be one of the region’s foremost luxury beachside destinations, The Red Sea will comprise of the idyllic natural islands and lagoons across 200 kms of coastline along the western coast of the Kingdom of Saudi Arabia, between the cities of Umluj and Al Wajh. The new Four Seasons Resort will be located on Shura Island, the hub of the development and home to a yacht marina, leisure and lifestyle facilities, retail offerings, 18-hole golf course and more. The Red Sea destination is being built with sustainable practices and tourism at its core, with the masterplan being informed by an impressive marine spatial planning simulation to model the environmental impact of development and operations to minimize over-tourism while providing guests with an exceptional travel and lifestyle experience. The destination will also rely on renewable energy and will only develop a small portion of the islands with expansive dedicated conservation zones. The new Four Seasons Resort will offer approximately 149 rooms and suites, all with uninterrupted views over white sand beaches and crystal-clear waters. The property will also feature six restaurant and lounge outlets, meeting and events spaces, a marine discovery centre, Kids for All Seasons space and much more. Whether looking for rest and relaxation or sport and water activities, there will be something for everyone, including a full-service spa with a hammam, tennis courts, three outdoor pools with cabanas, and two separate beaches for families and adults perfect for soaking in the sun or diving down to explore the coral reefs.<br><br><p><b>EXPERIENCE:</b></p><br><br><ul><li>Minimum of 3 years experience working as a Senior Sales Manager/Associate Director of Sales.</li><li>Proven knowledge in a business to government sales, government agencies, embassies, and diplomatic stakeholders.</li><li>Strong knowledge of the domestic and international leisure and travel industry market.</li><li>Experience in luxury hotel operations, preferably in a cluster or multi property operation Proven track record of achieving sales targets and driving revenue growth.</li><li>Strong negotiation skills with the ability to build and maintain excellent customer relationships.</li><li>Knowledge of sales management software and CRM tools.</li><li>Excellent communication and presentation skills in English and Arabic.</li></ul><br><p><b>Key attributes:</b></p><br><br><ul><li>Strategic thinking skills o Good financial knowledge.</li><li>Clear communication skills with cluster remote properties operation.</li><li>Great negotiation and influencing skills.</li><li>Key GCC government &amp; diplomatic sales market knowledge is a must.</li><li>Essential knowledge of Middle East domestic and international leisure markets.</li><li>Strong presentation and interpersonal skills.</li><li>Strong planning and effective sales plan execution skills.</li></ul><br><p><b>Main Responsibilities: </b></p><br><br><ul><li>Carefully plans Sales Calls into defined objectives.</li><li>Maintains a detailed knowledge of resorts facilities, features and services.</li><li>Conducts extensive competitor researches and maintains excellent Product Knowledge of the resorts.</li><li>Ensures systematically and efficiently calls on allocated accounts and reports findings and opportunities to the Senior Director of Sales.</li><li>Develop and maintain strong relationships with leisure/travel industry accounts government agencies, embassies, and diplomatic stakeholders.</li><li>Establish new business opportunities and generate leads for leisure segment</li><li>Identify potential within the public and diplomatic sectors.</li><li>Prepare and deliver customized sales presentations and proposals.</li><li>Actively participates in sales calls with members of sales team to acquire new business opportunity.</li><li>Collaborate with internal teams to tailor solutions that meet client needs.</li><li>Attend relevant events, conferences, and receptions to represent the company.</li><li>Maintain up-to-date knowledge of the leisure segment, diplomatic, government trends, regulations, and procurement processes.</li><li>Identify key opportunities for both resorts for domestic and international leisure business, government entities, diplomatic missions and international organizations.</li></ul><br><p><b>What We Offer:</b></p><br><br><ul><li>Competitive salary in a tax-free environment.</li><li>Housing and transportation allowances.</li><li>30 days of vacation plus public holidays.</li><li>Medical and life insurance.</li><li>Employee Assistance Program and worldwide complimentary room nights.</li><li>Opportunities for growth and development.</li><li>Additional family benefits.</li></ul><br><p><b>Schedule &amp; Hours:</b></p><br><br><p>This is a full-time position</p><br><br><br><p><b>Location: </b></p><br><br><p>Major City</p><br><br><br><br><p><b>Supporting the Saudi nationalization scheme, we welcome applications from Saudi nationals who are passionate about luxury hospitality commercial. Suitable candidates must be eligible to work in Saudi Arabia. Fluency in Arabic and English is essential </b></p><br><br><br><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 8+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Apply today at Hitachi Energy Full time in Dammam, Saudi Arabia in our Administration, Facilities &amp; Secretarial department and be part of a diverse and collaborative team. Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Market <br> Transportation <br> <br> <br> <br> <br> <br> <p>At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.</p><br><br> <br> <br> <br> <br> Your impact <br> <p><span>Jacobs is seeking an experienced Commercial Director to oversee the commercial, contractual, financial, procurement, risk, and claims management activities for construction supervision and consultancy services associated with major infrastructure projects. The role ensures the effective administration of consultancy agreements, construction contracts, variations, claims, and commercial compliance while safeguarding the interests of the client and ensuring projects are delivered within approved budgets and contractual frameworks. The Commercial Director provides strategic commercial leadership to the supervision team, supports decision-making on contractual matters, and oversees commercial governance throughout the project lifecycle.<br></span></p><br><br><p><span><strong>Key Responsibilities</strong></span></p><br><br><p><span><strong>Commercial Leadership &amp; Strategy</strong></span></p><br><br><p><span>Develop and implement commercial management strategies that support the successful delivery of large-scale infrastructure programs, ensuring alignment with client objectives and contractual requirements. Provide strategic commercial advice to project leadership regarding project performance, commercial risks, contract obligations, and financial impacts while establishing robust commercial controls, reporting systems, and governance frameworks to support effective decision-making and project success.</span></p><br><br><p><span><strong>Contract Administration &amp; Management</strong></span></p><br><br><p><span>Lead the administration and management of construction contracts, consultancy agreements, and service contracts, ensuring compliance with contractual provisions and project requirements. Interpret contract conditions, provide contractual guidance to project teams, manage correspondence related to commercial matters, review contractual notices, and oversee the implementation of contract administration procedures in accordance with FIDIC and other applicable contract forms.</span></p><br><br><p><span><strong>Cost Management &amp; Financial Control</strong></span></p><br><br><p><span>Oversee project cost monitoring, valuation of works, budget tracking, financial reporting, forecasting, and change management processes to ensure projects remain within approved budgets. Review contractors’ payment applications, evaluate financial implications of contract modifications, verify cost assessments prepared by the supervision team, and provide accurate commercial reports to clients and senior stakeholders.</span></p><br><br><p><span><strong>Variations, Claims &amp; Dispute Resolution</strong></span></p><br><br><p><span>Manage the assessment, evaluation, negotiation, and resolution of contractor claims, variations, extension of time requests, and contractual disputes. Ensure all submissions are reviewed in accordance with contractual provisions, maintain detailed records supporting entitlement assessments, provide recommendations to the Engineer and Client, and support dispute avoidance and resolution initiatives to mitigate project impacts.</span></p><br><br><p><span><strong>Procurement &amp; Tender Support</strong></span></p><br><br><p><span>Provide commercial support during procurement and tendering activities by contributing to tender preparation, bid evaluations, commercial assessments, contract negotiations, and award recommendations. Ensure procurement activities comply with client policies and project requirements while supporting the development of fair and commercially balanced contract arrangements.</span></p><br><br><p><span><strong>Risk Management</strong></span></p><br><br><p><span>Identify, evaluate, and manage commercial and contractual risks associated with large infrastructure projects. Maintain risk registers, assess the potential impact of emerging issues, develop mitigation strategies, and provide regular commercial risk reports to project leadership and clients to support proactive project management and informed decision-making.</span></p><br><br><p><span><strong>Stakeholder &amp; Client Management</strong></span></p><br><br><p><span>Act as the primary commercial advisor to the client, project management team, contractors, and key stakeholders on all commercial and contractual matters. Build strong relationships with clients, government authorities, consultants, contractors, and project partners while leading negotiations, resolving commercial issues, and ensuring transparency and collaboration throughout project delivery.</span></p><br><br><p><span><strong>Team Leadership &amp; Development</strong></span></p><br><br><p><span>Lead and mentor commercial managers, quantity surveyors, contract administrators, cost engineers, and commercial specialists within the construction supervision team. Establish performance objectives, provide professional development opportunities, encourage knowledge sharing, and foster a high-performance culture focused on excellence, accountability, and continuous improvement.</span></p><br><br><p><span><strong>Governance &amp; Compliance</strong></span></p><br><br><p><span>Ensure all commercial activities are conducted in accordance with contractual obligations, client requirements, company policies, industry standards, and applicable regulations. Establish strong commercial governance processes, support project audits, maintain comprehensive commercial records, and ensure adherence to ethical and professional standards in all commercial dealings.</span></p><br><br> <br> <br> <br> <br> Here's what you'll need <br> <p><span>Bachelor's degree in quantity surveying, Commercial Management, Civil Engineering, Construction Management, Law, Finance, or related discipline.</span></p><br><br><p><span>Professional certifications such as MRICS, MCIOB or equivalent.</span></p><br><br><p><span>Minimum 20&nbsp;years of commercial, contracts, or quantity surveying experience within infrastructure and construction projects.</span></p><br><br><p><span>Strong experience with FIDIC or similar forms of contract, including claims, variations, and dispute resolution.</span></p><br><br><p><span>Proven track record in cost management, contract administration, and commercial leadership on large-scale, multi‑package projects.</span></p><br><br><p><span>Excellent negotiation, analytical, and problem‑solving skills, with the ability to develop and defend well-reasoned commercial positions.</span></p><br><br><p><span>Strong leadership and team management skills, with experience managing multi‑cultural commercial/QS teams.</span><br><span><span>#LI-RB1</span></span></p><br><br> <br> <br> <br> <br> From our inclusive employee networks to our positive mental health champions – we’re committed to driving a culture of caring where you can be you. Joining Jacobs not only connects you locally but globally - and together, our diverse perspectives and unique backgrounds power our collective strength. We collaborate and share! By supporting one another, we all succeed.<br> <br> With safety and flexibility always top of mind, we’ve gone beyond traditional ways of working so you have the support, means and space to maximize your potential. You’ll uncover flexible working arrangements, benefits and opportunities to do good too – from participating in our global giving and volunteering program, to exploring new and inventive ways to help our clients make the world a better place.<br> <br> No matter what drives you, you’ll discover how you can cultivate, nurture and achieve your goals – all at a single global company.<br> <br> <br> <br> <br> <p>Onsite employees are expected to attend a Jacobs Workplace on a full-time basis, as required by the nature of their role.</p><br><br> <br> <br> <br> <p>Your application experience is important to us, and we’re keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support.</p><br><br> <br> <br> <br> <br> <br> Locations <br> CityStateCountry<br>RiyadhAll SA RegionsSaudi Arabia<br>RiyadhAll SA RegionsSaudi Arabia<br> <br> <br> <br> <br> <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About the role At Qiddiya Investment Company, we are shaping a landmark destination redefining entertainment, culture and hospitality in the Kingdom.<br> The Hospitality Business Unit is developing a portfolio of hotel assets central to this vision.<br> As these assets progress, we are seeking experienced professionals to help deliver them to the highest standards of design quality, guest experience and commercial performance.<br> In this role, you will lead the Design Excellence function across the hospitality portfolio, setting the creative and technical design agenda from strategy through to delivery.<br> You will act as the senior design authority, ensuring all assets deliver distinctive, high-quality and commercially robust environments, underpinned by strong design integrity, innovation and alignment with Qiddiya’s vision.<br> Key Responsibilities Lead the Design Excellence function, across creative disciplines, design standards, BIM and project-embedded design management resources, shaping and endorsing design direction across the portfolio and guiding outcomes through key governance stages Curate creative design responses, integrating Qiddiya, district and Operator visions to deliver distinctive, emotive and commercially viable assets Define design principles, typologies and benchmarks for each hotel tier, establishing consistent, validated design baselines Lead consultant strategy and governance across the portfolio, including scope definition, briefing, selection and performance management Lead technical input to development briefs and integrated coordination across disciplines, shaping planning, spatial configuration and system integration Provide technical design oversight through design and construction, resolving interfaces and deviations to maintain quality and design intent Guide design reviews across key milestones to ensure alignment with design intent and project objectives Guide value engineering and design optimisation, assessing impact on design intent and asset performance Oversee consultant performance to ensure quality, coordination and alignment across disciplines Champion sustainability and low-carbon design, embedding ESG and Vision 2030 priorities Mentor teams and drive continuous improvement of design processes, standards and best practices Attractive compensations and benefits package Proven track record delivering large-scale hospitality portfolios, including luxury assets Experience governing external consultants and multi-disciplinary design teams Experience working with hotel Operators and brand standards Experience within large-scale or multi-asset development environments Experience in KSA / GCC or similar large-scale development environments preferred Qualifications Bachelor’s degree in Architecture, Interior Design or related discipline Professional Certifications (if required) Professional membership or recognised certification preferred (e.<br>g. RIBA, AIA, RICS or equivalent) Years of Experience 18+ years’ experience in design management, architecture or interior design, with senior leadership experience</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 8+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description: <p>Our client is a private-sector organisation working closely with government entities on national-scale initiatives. Government partnerships are central to the organisation’s growth strategy.</p><br> <p><strong>The Role</strong></p><br> <p>The Executive Director will lead engagement with government stakeholders and public-sector partners. This role will manage strategic relationships, joint initiatives, and long-term collaboration frameworks. A key focus will be aligning business objectives with national priorities and regulatory expectations. The Director will support licensing, approvals, and policy navigation. This role will also advise leadership on public-sector strategy and risk. High discretion and credibility are required.</p><br> <p><strong>Candidate Profile</strong></p><br> <p>Candidates must have senior experience in government relations, public-private partnerships, or regulated environments. Strong understanding of Saudi public-sector dynamics is essential. The ideal candidate demonstrates diplomacy, influence, and strategic thinking. Arabic fluency is highly preferred. Experience representing organisations at senior government levels is critical.</p><br><br> Required Skills: <p> <span>Navigation</span> <span>Dynamics</span> <span>Support</span> <span>Strategic Thinking</span> <span>Collaboration</span> <span>Approvals</span> <span>Partnerships</span> <span>Arabic</span> <span>Government</span> <span>Strategy</span> <span>Business</span> <span>Leadership</span> </p><br> <br> <br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 8+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>At Qiddiya Investment Company, we are shaping a landmark destination redefining entertainment, culture and hospitality in the Kingdom.<br> The Hospitality Business Unit is developing a portfolio of hotel assets central to this vision.<br> As these assets progress, we are seeking experienced professionals to help deliver them to the highest standards of design quality, guest experience and commercial performance.<br> In this role, you will lead a portfolio of hospitality assets across the full development lifecycle, from concept and business case through to delivery and operational readiness.<br> You will set development strategy at a portfolio level, guide critical decisions and ensure assets collectively deliver differentiated guest experiences, strong commercial performance and long-term value for both the assets and the wider destination.<br> Working across multiple stakeholders and interfaces, you will drive alignment, governance and performance across the portfolio, managing complexity at scale to ensure delivery remains consistent, commercially robust and aligned with Qiddiya’s vision and development objectives.<br> Key Responsibilities · Lead the strategic development and performance of a portfolio of hospitality assets from early-stage planning through to delivery and operational readiness · Define and drive portfolio-level strategy, including asset positioning, feasibility, phasing and value creation across the portfolio · Ensure alignment across strategy, asset management, design, delivery and operators to enable seamless progression from development through to operations · Provide executive oversight of key decisions across the portfolio, including positioning, room mix, amenities, guest experience and operational models · Balance portfolio-wide priorities, risks and interdependencies to optimise overall value and delivery outcomes · Lead governance, reporting and decision-making processes at portfolio level, clearly articulating priorities, risks and recommendations to executive leadership · Ensure consistency in quality, design standards and guest experience across assets, while enabling appropriate flexibility based on asset strategy · Oversee critical validation milestones, ensuring alignment between operator requirements, design intent, commercial objectives and delivery constraints · Proactively manage risks, dependencies and interfaces across assets and workstreams to maintain delivery momentum Build and lead high-performing teams, embedding strong development capability and best-practice approaches across the portfolio · Proven track record leading portfolios of complex assets (e.<br>g. luxury hospitality, mixed-use or destination developments) · Bachelor’s degree in Real Estate Development, Architecture, Engineering or related discipline · Professional membership or recognised certification preferred (e.<br>g. RICS, RIBA, PMP or equivalent) · 25+ years’ experience in real estate or hospitality development · Experience across full development lifecycle from feasibility through delivery and operational readiness · Strong experience working with hotel operators (selection, negotiation, alignment and onboarding) · Experience within large-scale, multi-stakeholder or master-planned environments · GCC experience preferred · Strong experience leading portfolio-level development strategy and asset positioning · Deep commercial acumen with a clear understanding of value optimisation across multiple assets · Proven ability to manage complexity across multiple stakeholders, workstreams and development stages · Strong strategic judgement in high-value, large-scale development environments · Ability to influence senior stakeholders and drive decision-making through clear, structured communication · Leadership capability to develop teams and build scalable development capability · Comfortable operating in fast-paced environments with ambiguity and evolving priorities</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 8+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<div> <p> <strong>JOB SUMMARY</strong> </p> <p> </p> <p>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.</p> <p> </p> <p> <strong>CANDIDATE PROFILE </strong> </p> <p> </p> <p> <strong>Education and Experience</strong> </p> <p> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.</p> <p>OR</p> <p> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</p> <p> </p> <p> <strong>CORE WORK ACTIVITIES</strong> </p> <p> </p> <p> <strong>Supporting Management of Front Desk Team </strong> </p> <p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p> <p> Encourages and builds mutual trust, respect, and cooperation among team members.</p> <p> Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.</p> <p> Ensures employee recognition is taking place on all shifts.</p> <p> Establishes and maintains open, collaborative relationships with employees.</p> <p> </p> <p> <strong>Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals</strong> </p> <p> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</p> <p> Develops specific goals and plans to prioritize, organize, and accomplish your work.</p> <p> Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</p> <p> Strives to improve service performance.</p> <p> Collaborates with the Front Office Manager on ways to continually improve departmental service.</p> <p> Communicates a clear and consistent message regarding the Front Office goals to produce desired results.</p> <p> Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.</p> <p> Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</p> <p> </p> <p> <strong>Ensuring Exceptional Customer Service </strong> </p> <p> Provides services that are above and beyond for customer satisfaction and retention.</p> <p> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p> <p> Serves as a role model to demonstrate appropriate behaviors.</p> <p> Sets a positive example for guest relations.</p> <p> Displays outstanding hospitality skills.</p> <p> Empowers employees to provide excellent customer service.</p> <p> Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.</p> <p> Provides feedback to employees based on observation of service behaviors.</p> <p> Handles guest problems and complaints effectively.</p> <p> Interacts with guests to obtain feedback on product quality and service levels.</p> <p> </p> <p> <strong>Managing Projects and Policies</strong> </p> <p> Implements the customer recognition/service program, communicating and ensuring the process.</p> <p> Ensures compliance with all Front Office policies, standards and procedures.</p> <p> Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.</p> <p> </p> <p> </p> <p> <strong>Additional Responsibilities </strong> </p> <p> Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.</p> <p> Analyzes information and evaluating results to choose the best solution and solve problems.</p> <p> Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</p> <p> Functions in place of the Front Office Manager in his/her absence.</p> <p> Communicates critical information from pre- and post-convention meetings to the Front Office staff.</p> <p> Participates in department meetings.</p> <p> </p> </div> <div> </div> <p> <i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i> </p>

Roles and Responsibilities:Conduct periodic and ad hoc cybersecurity risk assessments across IT and OT environments Perform OT-specific risk assessments on assets such as PLCs, HMIs, RTUs, and engineering systems Identify and document OT-relevant risk scenarios (e.g., control system disruption, unauthorized access, safety manipulation) Coordinate risk reviews as part of major IT/OT changes, such as system upgrades or new deployments Reassess risk posture following major changes, incidents, or regulatory updates Review and validate existing controls to calculate residual risk and prioritize treatment actions Provide standardized tools and guidance to support self-assessments by IT, OT, and business teams Support integration of assessment outcomes into control design, zoning, segmentation, and system deployment Track risk treatment progress and escalate overdue or high-priority items as needed Coordinate with performance management to define and monitor key risk indicators (KRIs) to proactively track changes in cybersecurity risk exposure Maintain the cybersecurity risk register, including OT-specific entries, capturing identified risks, likelihood and impact ratings, treatment plans, ownership, and status Coordinate and execute internal cybersecurity compliance assessments across all relevant domains and functions Serve as the lead interface for external audits and regulatory inspections, including preparation, execution, and response Conduct periodic compliance assessments of OT environments, including SCADA, DCS, PLCs, and associated network infrastructure Maintain an inventory of compliance-relevant OT assets and map them to applicable control requirements and standards Monitor adherence to cybersecurity policies, escalate non-compliance, and coordinate corrective actions with relevant teams Track and manage remediation plans for compliance gaps, non-conformities, and audit findings through closure Validate the effectiveness of implemented controls or mitigation plans before closing compliance gaps Review and validate configuration baselines for OT systems (e.g., firewall rules, firmware versions) to ensure alignment with compliance standards Coordinate evidence collection, documentation, and remediation planning for compliance-related findings Report OT and IT cybersecurity compliance status and risks to leadership and cybersecurity governance Support compliance awareness and training for teams with control responsibilities in both IT and OTMaintain a centralized compliance register, covering both IT and OT, that maps regulatory requirements to policies, controls, responsible teams, and evidence sources Govern third-party cybersecurity risk by maintaining standardized assessment processes, due diligence criteria, and remediation tracking Coordinate and conduct third-party cybersecurity assessments across IT and OT suppliers to ensure alignment with internal policies and regulatory requirements Review vendor-supplied OT systems and supporting documentation to ensure inclusion of security controls and compliance with applicable standards (e.g., NCA OTCC, IEC 62443) Ensure third-party risk findings are documented, risk-rated, and tracked through resolution, including acceptance or application of compensating controls Maintain a register of assessed vendors, associated risks, control gaps, and remediation status for ongoing oversight and reporting Collaborate with procurement, legal, and compliance to embed cybersecurity requirements into third-party agreements, including OT-specific clauses where applicable Contribute to the development and review of third-party security policy and minimum control requirements for use in procurement and onboarding Support internal and external audit requests related to third-party cybersecurity risk management<br><br>Requirements<br><br>Bachelor's degree in Cybersecurity, Information Security, Computer Science, Information Technology, or a related field. Master's degree is preferred. 10-12+ years of cybersecurity experience Strong experience in cybersecurity risk management, compliance, assessments, and assurance

Job Title: Director of Customer / Patient Experience & Administration<br><br>Department: Sport Medicine Center<br><br>Reports To: Senior Sport Medicine Director<br><br>Role Summary<br><br>The Customer / Patient Experience & Administration Director is responsible for overseeing the end-to-end patient journey and all front-of-house and administrative operations across the healthcare organization.<br><br>The role ensures exceptional patient experience, efficient administrative processes, and seamless coordination between clinical and operational teams.<br><br>Reporting to the Senior Sport Medicine Director, this position drives service excellence, operational efficiency, and patient-centered culture across registration, call centers, scheduling, billing support, and customer relations.<br><br>Key Responsibilities<br><br> Customer / Patient Experience Strategy Design and implement a customer /patient experience strategy aligned with organizational values and quality standards. Map and optimize the end-to-end customer / patient journey (access, appointment, arrival, clinical screening, treatment, discharge, and follow-up, and digital engagement). Lead customer /patient satisfaction improvement programs. Oversee customer/patient feedback systems, surveys, complaints, and resolution processes. Administrative Operations Oversee all administrative and front-desk functions including registration, scheduling, medical records, call center, and patient coordination. Ensure efficient services flow, accurate data capture, and timely documentation. Standardize SOPs for admissions, discharge, referrals, and insurance coordination. Monitor capacity, waiting times, and service level performance. Integration with Clinical, Rehab & Performance Work closely with all the departments and functions to ensure experience is embedded in care delivery. Ensure consistent experience standards across physicians, therapists, coaches, nurses, and front-line teams. Lead interdisciplinary experience governance forums. Customer /Patient Engagement & Communication Lead individual and patient liaison services and manage escalations and complex cases. Ensure clear, compassionate communication with individuals, patients and families. Coordinate multilingual services and accessibility support where required. Develop customer /patient engagement, retention, and loyalty programs. Lead communication, education, and experience personalization strategies. Oversee customer /patient communities, athlete support programs, and long-term care relationships. Quality, Compliance & Governance Ensure administrative processes comply with healthcare regulations, accreditation standards (CBAHI, JCI), and data privacy requirements. Implement quality assurance audits for patient experience and administrative services. Collaborate with GRC and Clinical Quality teams on patient rights and safety standards. Digital Customer /Patient Experience Oversee digital touchpoints including appointment systems, customer portals, mobile apps, and CRM platforms. Drive automation and paperless workflows to improve access, efficiency, and satisfaction. Performance Management & Reporting Define KPIs for customer /patient experience and administration (waiting time, complaints, first-call resolution, no-show rate). Develop dashboards and reports for the senior sport medicine director and executive leadership. Use data to drive continuous improvement initiatives. Team Leadership & Development Lead and develop teams across reception, call center, patient relations, and administrative services. Ensure training in service excellence, communication, privacy, and healthcare regulations. Build a culture of empathy, professionalism, and accountability. Cross-Functional Coordination Work closely with Medical, Nursing, Finance (RCM), IT, and Marketing teams to ensure a seamless patient journey. Support service line expansion, new clinic openings, and operational readiness from a patient experience perspective. Build a patient-centric culture across the organization. Design and oversee service excellence training for all staff (clinical and non-clinical). <br><br>Qualifications<br><br>Bachelor's degree in Healthcare Administration, Business Administration, Hospitality Management, or related field. Master's degree preferred (MHA, MBA, Service Design, Healthcare Quality). 8+ years of experience in healthcare operations, patient experience, or service excellence roles. Strong knowledge of healthcare regulations, accreditation standards, and patient rights. Proven leadership in customer experience, administration, and service operations. <br><br>Core Competencies<br><br>Patient-Centered Service Design Healthcare Administration & Operations Customer Experience (CX) Leadership Process Optimization & Digital Enablement Communication & Conflict Resolution Performance Management & Analytics Team Leadership & Culture Building Regulatory & Accreditation Compliance