Quality Assurance / Quality Control Jobs in Saudi
8418 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Senior Director Project Controls will establish and lead a high performing, standardized integrated Project Controls function within Qiddiya s Transport Business Unit, encompassing Cost Planning and Reporting, Programme (Schedule) Management and Document Control. Reporting to the Executive Director, Development Management Office, this role will be instrumental in bringing rigour, consistency and confidence to how cost, schedule and reporting are managed across all transport projects. The Senior Director will drive the development of a unified cost-planning framework, ensure disciplined budget approvals and financial tracking in partnership with the Central Development Unit and strengthen programme assurance and logiv testing across the project portfolio.</p><p>Qiddiya Investment Company is dedicated to revolutionizing the entertainment and leisure industry in Saudi Arabia, and we are looking for a dynamic and experienced Senior Director of Project Controls for our DMO Transportation Division. This pivotal role will involve overseeing and enhancing the project controls framework for the transportation infrastructure projects within the Qiddiya destination. Your leadership will ensure the efficient handling of multiple projects critical to developing a seamless experience across our entertainment platform.</p><p>Key Objectives (First 18 months)</p><p>Responsibilities</p><ul><li>Develop and implement a consistent, robust cost planning framework across all projects replacing ad hoc practices with clear methodologies, templates and governance requirements.</li><li>Ensure project teams adopt the framework and are trained to apply it accurately and consistently.</li><li>Work closely with the Centrral Development Unit to define and embed a transparent budget approval and funding process, ensuring all projects have approved budgets aligned with corporate systems.</li><li>Establish clear controls for ongoing budget tracking and change management, providing senior management with full confidence in reported financials.</li><li>Strengthen programme management discipline by introducing logical, evidence based schedule validation across all projects.</li><li>Ensure baseline schedules, float, dependencies and critical paths are realistic and defensible.</li><li>Build capability within the planning team to challenge delivery timelines and assess delay impacts objectively.</li><li>Embed cost, schedule, risk and change management integration within project reporting ensuring one version of truth and a common control baseline.</li><li>Partner closely with the Transport Business Unit Governance team to align processes, approvals and reporting with organizational standards and external assurance requirements.</li><li>Work seamlessly with the Senior Directors of Procurement, Commercial and Finance, Risk and Compliance & Reporting and maintain strong interfaces with the Central Delivery Unit (CDU) and Strategic Delivery Unit (SDU) to ensure alignment and transparency across the delivery program.</li><li>Recruit, develop and empower a capable project controls team covering cost, programme, and document control disciplines fostering a culture of accuracy, responsiveness and continuous improvement.</li></ul><p>Key Responsibilities</p><ul><li>Lead the establishment of an integrated Project Controls Framework governing cost planning, schedule management, change control and reporting across all projects</li><li>Create detailed cost planning standards and templates, defining inputs, assumptions and review checkpoints to drive consistency across project cost plans.</li><li>Oversee the preparation, validation and ongoing maintenance of project budgets, ensuring traceability between approved budgets, cost plans and funding sources.</li><li>Collaborate with the Central Development Unit and Finance to embed the budget approval process, track funding allocations and provide transparent reporting of financial performance.</li><li>Ensure all projects maintain accurate and logically structured programmes, validated through formal schedule assurance reviews.</li><li>Manage scheduling, budgeting, cost control, and risk management activities to ensure timely and cost-effective project execution.</li><li>Work collaboratively with project managers, engineers, and stakeholders to define project baselines and establish governance structures.</li><li>Provide expert analysis and insight into project performance, preparing detailed reporting for senior management and stakeholders.</li><li>Provide senior management with clear, reliable and data driven insights through regular dashboards and performance reviews.</li><li>Embed project control staff within project teams to ensrue accurate data capture, timely reporting and partnership with project delivery.</li><li>Ensure document control process maintain version integrity, traceability and audit readiness.</li><li>Continuously review and improve project controls processes in line with industry advancements and organizational objectives.</li><li>Maintain a strong focus on compliance, safety, and quality assurance throughout project lifecycles.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Quantity Surveying, Engineering, Construction Management, Project management or a related field; a Master's degree is preferred.</li><li>At least 15 20+ years of experience in project controls, specifically in transportation or large-scale infrastructure projects.</li><li>Advanced capability with project Control tools (Primavera P6, CostOS, Power BI etc).</li><li>Demonstrated leadership experience supervising project controls teams in complex project environments.</li><li>Deep understanding of project control techniques, including scheduling, cost estimation, and risk assessment methodologies.</li><li>Excellent analytical skills paired with the ability to provide strategic recommendations based on data-driven insights.</li><li>Outstanding communication skills, with the ability to engage effectively with diverse stakeholders.</li><li>Expertise in project management software and tools to drive project efficiency.</li><li>Professional certifications, such as Project Management Professional (PMP) or equivalent, are highly valued.</li><li>Prior experience in transport or large scale infrastructure</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br><p>The Operations Director will be responsible for leading and managing the overall operational performance of CESCO’s technical services, maintenance, testing, and commissioning activities. The role ensures operational excellence, customer satisfaction, business growth, cost efficiency, and compliance with quality, safety, and industry standards.</p><p>Key Responsibilities</p><ul><li><p>Provide strategic leadership and direction for all operational activities, including MEP services, maintenance, testing, and commissioning projects.</p></li><li><p>Oversee project execution, ensuring timely delivery, quality standards, and client satisfaction.</p></li><li><p>Develop and implement operational strategies to improve efficiency, productivity, and profitability.</p></li><li><p>Manage and guide project managers, technical teams, and operational staff to achieve business objectives.</p></li><li><p>Ensure compliance with contractual requirements, HSE standards, and applicable industry regulations.</p></li><li><p>Monitor project performance, budgets, resources, and operational risks.</p></li><li><p>Build and maintain strong relationships with clients, consultants, contractors, and key stakeholders.</p></li><li><p>Drive continuous improvement initiatives, process optimization, and operational best practices.</p></li><li><p>Support business development activities by providing technical and operational input for new opportunities.</p></li><li><p>Ensure effective resource planning, manpower allocation, and utilization across projects.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Requirements</p><ul><li><p>Bachelor’s Degree in Mechanical, Electrical Engineering, or a related technical discipline.</p></li><li><p>Minimum 15 years of experience in MEP operations, facilities management, testing & commissioning, or technical services.</p></li><li><p>Proven experience in a senior operational leadership role within MEP contracting, FM, or engineering services companies.</p></li><li><p>Strong knowledge of HVAC, electrical systems, ELV, fire protection, and building services.</p></li><li><p>Experience managing large-scale projects, multidisciplinary teams, and client-facing operations.</p></li><li><p>Strong understanding of Qatar/GCC construction and MEP industry practices.</p></li><li><p>Excellent leadership, communication, negotiation, and decision-making skills.</p></li></ul><p>Preferred Skills</p><ul><li><p>Experience managing operations for large engineering service organizations.</p></li><li><p>Strong commercial and financial understanding of project operations.</p></li><li><p>Ability to drive performance improvement and deliver operational excellence.</p></li><li><p>Strong stakeholder management and problem-solving capabilities.</p></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Position: Key Mission of the Retail Director is to lead the KSA, Kuwait and Bahrain retail operations and to develop the FENDI business into the related markets proactively contributing in the step change of the retail culture, boosting the Top Store approach within the network Job responsibilities: Develop and implement commercial action plans to grow the business Manage boutiques operations, staff, merchandise and customer service Monitor sales performance versus the budgets/targets and take necessary actions accordingly Communicate vision, strategy and clear direction to retail staff Structure the organization of retail activities and allocate responsibilities Ensure adequate staffing through recruitment, rotation, mobility, training and development Work closely with the Training and VM Departments to ensure proper training to sales staff and appropriate display Propose layout adjustments as needed to ensure commercial efficiency Manage existing store network projects: expansion, renovation, relocation, closure etc. Participate in lease negotiations with landlords Work closely with the communication/events department to execute local events Propose and effectively implement local marketing, customer relations/VIP strategies to promote the Brand s image</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>7-10 years experience in Fashion/Luxury Sales</li><li>5-7 years experience in a multi-location management of a retail luxury business</li><li>GCC Countries knowledge and previous retail experience</li><li>Bachelor s or Master s Degree</li><li>Manages his/ her image standards on a high level.</li><li>Strong selling and communication skills are necessary</li><li>Excellent relationships skills, self-reliant, friendly and patient.</li><li>Leadership, confidence, organization, professionalism</li><li>Strong customer orientation skills.</li><li>Administration and financial skills</li><li>Goal oriented approach, multitasking</li><li>Computer skills and Retail management system knowledge</li><li>Strong knowledge and/or interest for fashion/luxury industry</li><li>Fluent English; French and/or Italian are a plus</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Retail Director is responsible for leading the retail operations in KSA, Kuwait, and Bahrain, and for proactively developing the FENDI business in these markets. This role aims to drive a step change in retail culture and boost the 'Top Store' approach within the network.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>7-10 years of experience in Fashion/Luxury Sales</li><li>5-7 years of experience in multi-location management of a retail luxury business</li><li>Knowledge of GCC Countries and previous retail experience</li><li>Bachelor's or Master's Degree</li><li>Maintains high standards of personal image.</li><li>Strong selling and communication skills are necessary.</li><li>Excellent relationship skills, self-reliant, friendly, and patient.</li><li>Leadership, confidence, organization, and professionalism.</li><li>Strong customer orientation skills.</li><li>Administration and financial skills.</li><li>Goal-oriented approach, multitasking.</li><li>Computer skills and Retail management system knowledge.</li><li>Strong knowledge and/or interest in the fashion/luxury industry.</li><li>Fluent English; French and/or Italian are a plus.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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CORE PURPOSE OF THE JOB: To ensure delivery of resilient and reliable IT infrastructure to internal customers in all locations within the geographical area assigned by maintaining and upgrading existing hardware, communication and software components, implementing additional IT facilities to meet the needs of the business and resolving user calls by troubleshooting malfunctioning infrastructure components. ACADEMIC / PROFESSIONAL QUALIFICATION: 2 years Diploma. PROFESSIONAL EXPERIENCE: 5 years experience, Experience in working on Oracle environment, Exposure to implementing on client / server based applications. COMPETENCIES: Strong interpersonal abilities, with the ability to communicate and work with personnel from a wide verity of professional disciplines, levels and nationalities, A commitment to achieving excellence in IT management support for the region, Ability to work as a team member of a team. Initiative and ability to work under pressure to handle sizable volume of activities, Built in confidence of completing the assigned tasks. Methodical, tactful and cooperative personality, Maturity of judgement, with business acumen, Installing and managing servers, working with variety of tasks, Familiarity with ITIL framework, Hands on knowledge of software products used in Almarai environment, Familiar with standard concepts, practices, and procedures within a particular field, Hands on knowledge of Business Object or similar product. Copy & paste this URL in the web browser to open the JD -https://performancemanager5.successfactors.eu/sf/attachment?id=2098598&company=AlMaraiP&st=B71B077EB52911A354BABBC3CCCD23AB85A850C7 <br><br>
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</div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
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<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
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<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
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<p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La </span></span></span></strong></span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></p><br><br>
<br>
<ul>
<li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li>
<li><span><span><span>5 restaurants and lounges, including the legendary Shang Palace</span></span></span></li>
<li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li>
<li><span><span><span>116 privately owned Burj Assila Residences.</span></span></span></li>
</ul>
<br>
<p><strong><u><span><span><span>Job Summary:</span></span></span></u></strong></p><br><br>
<br>
<p><span><span><span>The Executive Housekeeper at Shangri-La Jeddah is responsible for <span>planning, organizing, directing, and controlling all housekeeping activities, maintaining the established standards of cleanliness, orderliness and attractive condition of the public areas and heart-of-the-house areas.</span> By </span></span><span><span>l</span></span><span><span>eading and managing all housekeeping operations to ensure exceptional cleanliness, presentation, and guest satisfaction in alignment with Shangri-La’s luxury hospitality standards. This role oversees guest rooms, public areas, laundry services, and back-of-house spaces, ensuring a consistently high-quality environment that reflects the brand’s commitment to excellence.</span></span></span></p><br><br>
<br>
<p><span><span><span><strong><span><span><span>As an Executive Housekeeper, we rely on you to,</span></span></span></strong></span></span></span></p><br><br>
<br>
<ul>
<li><span><span><span><span><span>Ensure smooth housekeeping operations on a daily basis.</span></span></span></span></span></li>
<li><span><span><span><span><span>Lead the team and maintain a high standard of service.</span></span></span></span></span></li>
<li><span><span><span><span><span>Lead, supervise, and motivate the housekeeping team, including supervisors, room attendants, and laundry staff.</span></span></span></span></span></li>
<li><span><span><span><span><span>Maintain team performance and process flow.</span></span></span></span></span></li>
<li><span><span><span><span><span>Oversee the maintenance of guest rooms and replenish room supplies. </span></span></span></span></span></li>
<li><span><span><span><span><span>Ensure quality assurance standards are met at all times.</span></span></span></span></span></li>
<li><span><span><span><span><span>Ensure the quality of service delivered is compliant with hotel guidelines and policies. </span></span></span></span></span></li>
<li><span><span><span><span><span>Adheres to specified hygiene and personal appearance standards of the Hotel.</span></span></span></span></span></li>
<li><span><span><span><span><span>Maintains the highest standard of professionalism, ethics and attitude towards clients and colleagues.</span></span></span></span></span></li>
</ul>
<br>
<br>
<p><span><span><span><strong><span><span><span>What we are Looking For:</span></span></span></strong></span></span></span></p><br><br>
<br>
<ul>
<li><span><span><span><span><span>Has previous experience in a similar capacity from a luxury hotel preferably in GCC countries.</span></span></span></span></span></li>
<li><span><span><span><span><span>Takes pride in being a hotelier. </span></span></span></span></span></li>
<li><span><span><span><span><span>Enjoys interacting with people.</span></span></span></span></span></li>
<li><span><span><span><span><span>Fully understands room operations.</span></span></span></span></span></li>
<li><span><span><span><span><span>Must be detail-focused and guest-oriented.</span></span></span></span></span></li>
<li><span><span><span><span><span>Has high proficiency in both written and verbal English</span></span></span></span></span></li>
<li><span><span><span><span><span>Has strong interpersonal skills</span></span></span></span></span></li>
<li><span><span><span><span><span>Continuously looks for ways to develop themselves as well as others.</span></span></span></span></span></li>
<li><span><span><span><span><span>Is a friendly, helpful and trustworthy leader.</span></span></span></span></span></li>
<li><span><span><span><span><span>Leads by example.</span></span></span></span></span></li>
<li><span><span><span><span><span>Has no fear of new challenges.</span></span></span></span></span></li>
</ul>
<br>
<p><strong><span><span><span>Why Join Us:</span></span></span></strong></p><br><br>
<br>
<ul>
<li><span>A workplace that values your passion and supports self-realization and personal growth. </span></li>
<li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </span></li>
<li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </span></li>
<li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li>
</ul>
<br>
<p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br>
<p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br>
<br>
<p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br>
<br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La </span></span></span></strong></span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></p><br><br>
<br>
<ul>
<li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li>
<li><span><span><span>5 restaurants and lounges, including the legendary Shang Palace</span></span></span></li>
<li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li>
<li><span><span><span>116 privately owned Burj Assila Residences.</span></span></span></li>
</ul>
<br>
<p><strong><u><span><span><span>Job Summary:</span></span></span></u></strong></p><br><br>
<br>
<p><span><span><span>The Executive Housekeeper at Shangri-La Jeddah is responsible for <span>planning, organizing, directing, and controlling all housekeeping activities, maintaining the established standards of cleanliness, orderliness and attractive condition of the public areas and heart-of-the-house areas.</span> By </span></span><span><span>l</span></span><span><span>eading and managing all housekeeping operations to ensure exceptional cleanliness, presentation, and guest satisfaction in alignment with Shangri-La’s luxury hospitality standards. This role oversees guest rooms, public areas, laundry services, and back-of-house spaces, ensuring a consistently high-quality environment that reflects the brand’s commitment to excellence.</span></span></span></p><br><br>
<br>
<p><span><span><span><strong><span><span><span>As an Executive Housekeeper, we rely on you to,</span></span></span></strong></span></span></span></p><br><br>
<br>
<ul>
<li><span><span><span><span><span>Ensure smooth housekeeping operations on a daily basis.</span></span></span></span></span></li>
<li><span><span><span><span><span>Lead the team and maintain a high standard of service.</span></span></span></span></span></li>
<li><span><span><span><span><span>Lead, supervise, and motivate the housekeeping team, including supervisors, room attendants, and laundry staff.</span></span></span></span></span></li>
<li><span><span><span><span><span>Maintain team performance and process flow.</span></span></span></span></span></li>
<li><span><span><span><span><span>Oversee the maintenance of guest rooms and replenish room supplies. </span></span></span></span></span></li>
<li><span><span><span><span><span>Ensure quality assurance standards are met at all times.</span></span></span></span></span></li>
<li><span><span><span><span><span>Ensure the quality of service delivered is compliant with hotel guidelines and policies. </span></span></span></span></span></li>
<li><span><span><span><span><span>Adheres to specified hygiene and personal appearance standards of the Hotel.</span></span></span></span></span></li>
<li><span><span><span><span><span>Maintains the highest standard of professionalism, ethics and attitude towards clients and colleagues.</span></span></span></span></span></li>
</ul>
<br>
<br>
<p><span><span><span><strong><span><span><span>What we are Looking For:</span></span></span></strong></span></span></span></p><br><br>
<br>
<ul>
<li><span><span><span><span><span>Has previous experience in a similar capacity from a luxury hotel preferably in GCC countries.</span></span></span></span></span></li>
<li><span><span><span><span><span>Takes pride in being a hotelier. </span></span></span></span></span></li>
<li><span><span><span><span><span>Enjoys interacting with people.</span></span></span></span></span></li>
<li><span><span><span><span><span>Fully understands room operations.</span></span></span></span></span></li>
<li><span><span><span><span><span>Must be detail-focused and guest-oriented.</span></span></span></span></span></li>
<li><span><span><span><span><span>Has high proficiency in both written and verbal English</span></span></span></span></span></li>
<li><span><span><span><span><span>Has strong interpersonal skills</span></span></span></span></span></li>
<li><span><span><span><span><span>Continuously looks for ways to develop themselves as well as others.</span></span></span></span></span></li>
<li><span><span><span><span><span>Is a friendly, helpful and trustworthy leader.</span></span></span></span></span></li>
<li><span><span><span><span><span>Leads by example.</span></span></span></span></span></li>
<li><span><span><span><span><span>Has no fear of new challenges.</span></span></span></span></span></li>
</ul>
<br>
<p><strong><span><span><span>Why Join Us:</span></span></span></strong></p><br><br>
<br>
<ul>
<li><span>A workplace that values your passion and supports self-realization and personal growth. </span></li>
<li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </span></li>
<li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </span></li>
<li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li>
</ul>
<br>
<p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br>
<p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br>
<br>
<p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br>
<br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Our Habitas AlUla is a luxury eco-resort located in the heart of AlUla, Saudi Arabia, surrounded by stunning sandstone canyons and breathtaking desert landscapes. The resort offers a unique blend of sustainable hospitality, wellness, culture, and adventure, providing guests with immersive experiences that connect them with nature, local heritage, and meaningful human connections.</p><br><p>As part of the global Our Habitas brand, the property is dedicated to creating exceptional guest experiences through personalized service, community engagement, and a strong commitment to environmental sustainability. The resort features luxury villas, wellness programs, cultural activities, and world-class dining, making it one of the most distinctive hospitality destinations in the region.</p><br><br>Job Description<br><br><p><strong>Department:</strong> Sales<br><strong>Reporting to:</strong> General Manager</p><br><p>Job Summary</p><br><p>The Director of Sales is responsible for developing and executing the annual and quarterly sales strategy for Our Habitas AlUla. The role drives revenue growth through proactive sales efforts across all market segments, including Corporate, Leisure, MICE, Entertainment, Wholesale, Travel Trade, Luxury Travel Advisors, Government, and Group business.</p><br><p>The Director of Sales leads the Sales Department, develops strategic client relationships, identifies new business opportunities, and ensures the achievement of revenue goals while maintaining the luxury positioning and values of Our Habitas.</p><br><p>Major Responsibilities</p><br><p>Sales Strategy</p><br><ul><li><p>Develop and execute the annual and quarterly Sales Business Plan.</p><br></li><li><p>Identify new business opportunities and target markets to maximize revenue.</p><br></li><li><p>Develop strategies to increase market share and achieve annual sales objectives.</p><br></li><li><p>Analyze market trends, competitor activities, and customer needs.</p><br></li></ul><p>Sales Leadership</p><br><ul><li><p>Recruit, develop, coach, and manage the Sales team.</p><br></li><li><p>Set individual sales targets and monitor performance.</p><br></li><li><p>Conduct regular coaching sessions and monthly one-on-one meetings.</p><br></li><li><p>Create a high-performance sales culture focused on accountability and results.</p><br></li></ul><p>Business Development</p><br><ul><li><p>Generate new business through proactive sales activities.</p><br></li><li><p>Maintain strong relationships with:</p><br><ul><li><p>Corporate accounts</p><br></li><li><p>Government entities</p><br></li><li><p>Royal Commission for AlUla (RCU)</p><br></li><li><p>Destination Management Companies (DMCs)</p><br></li><li><p>Travel Agencies</p><br></li><li><p>Tour Operators</p><br></li><li><p>Luxury Travel Advisors</p><br></li><li><p>Entertainment and Event organizers</p><br></li></ul></li><li><p>Conduct regular sales calls, client visits, and networking activities.</p><br></li><li><p>Represent Our Habitas AlUla at trade shows, exhibitions, and sales missions.</p><br></li></ul><p>Account Management</p><br><ul><li><p>Develop strategic account plans for key clients.</p><br></li><li><p>Negotiate corporate agreements and preferred partnerships.</p><br></li><li><p>Maintain long-term relationships to increase repeat business.</p><br></li><li><p>Ensure excellent service before, during, and after each booking.</p><br></li></ul><p>Sales Performance</p><br><ul><li><p>Manage and monitor the sales pipeline.</p><br></li><li><p>Review account production and conversion performance.</p><br></li><li><p>Track sales activities, opportunities, and revenue forecasts.</p><br></li><li><p>Ensure CRM is maintained accurately and consistently.</p><br></li></ul><p>Cross-Department Collaboration</p><br><ul><li><p>Work closely with:</p><br><ul><li><p>Revenue Management</p><br></li><li><p>Reservations</p><br></li><li><p>Front Office</p><br></li><li><p>Food & Beverage</p><br></li><li><p>Events</p><br></li><li><p>Finance</p><br></li></ul></li><li><p>Ensure smooth communication between Sales and Operations for all confirmed business.</p><br></li></ul><p>Brand Representation</p><br><ul><li><p>Represent the Our Habitas brand professionally at all times.</p><br></li><li><p>Maintain strong relationships with industry partners and key stakeholders.</p><br></li><li><p>Promote the Habitas culture, experiences, and brand values.</p><br></li></ul><p>Expectations</p><br><p>The Director of Sales is expected to:</p><br><ul><li><p>Develop and implement an annual Sales Business Plan.</p><br></li><li><p>Achieve annual and quarterly revenue goals.</p><br></li><li><p>Increase corporate, leisure, group, and entertainment business.</p><br></li><li><p>Grow the active account portfolio.</p><br></li><li><p>Generate new business opportunities and maintain existing client relationships.</p><br></li><li><p>Conduct regular sales calls, site inspections, and client meetings.</p><br></li><li><p>Maintain accurate sales forecasts and CRM records.</p><br></li><li><p>Hold monthly departmental meetings.</p><br></li><li><p>Conduct monthly one-on-one performance reviews with direct reports.</p><br></li><li><p>Develop an annual sales training and development plan.</p><br></li><li><p>Ensure compliance with company policies and brand standards.</p><br></li></ul><p>Key Performance Indicators (KPIs)</p><br><ul><li><p>Total Rooms Revenue</p><br></li><li><p>Corporate Revenue</p><br></li><li><p>Group Revenue</p><br></li><li><p>Leisure Revenue</p><br></li><li><p>MICE Revenue</p><br></li><li><p>Entertainment Revenue</p><br></li><li><p>New Business Acquisition</p><br></li><li><p>Account Retention</p><br></li><li><p>Sales Conversion Rate</p><br></li><li><p>Sales Pipeline Value</p><br></li><li><p>Client Meetings & Sales Calls</p><br></li><li><p>Site Inspections Conducted</p><br></li><li><p>Revenue Forecast Accuracy</p><br></li><li><p>CRM Compliance</p><br></li><li><p>Customer Satisfaction</p><br></li><li><p>Employee Performance & Development</p><br></li></ul><p>Supervisory Responsibilities</p><br><p>The Director of Sales is responsible for the leadership, development, and performance management of the Sales Department, including:</p><br><ul><li><p>Sales Managers</p><br></li><li><p>Sales Executives</p><br></li><li><p>Sales Coordinators</p><br></li></ul><p>This role oversees recruitment, coaching, performance evaluations, succession planning, and employee engagement while ensuring all team members consistently achieve sales targets and uphold the luxury service standards of Our Habitas AlUla.</p><br><br>Qualifications<br><br><ul><li>A passionate sales leader who thrives on building relationships, negotiating, and closing business in the luxury hospitality market.</li><li>A commercially driven professional with an established network across <strong>Corporate, Luxury Travel, MICE, Entertainment, Government, Destination Management Companies (DMCs), and Travel Trade</strong>.</li><li>A proactive salesperson who enjoys being in the market, meeting clients, conducting site inspections, and generating new business opportunities.</li><li>A results-oriented leader who takes ownership of revenue performance, sales strategy, and achieving commercial objectives.</li><li>Strong business acumen with the ability to analyze market trends, identify opportunities, and maximize profitability.</li><li>An inspiring leader who develops high-performing sales teams through coaching, accountability, and continuous development.</li><li>A relationship builder who can represent the Our Habitas brand and create long-term partnerships with key clients and stakeholders.</li></ul><p>Requirements</p><br><ul><li>Minimum <strong>5 years' experience</strong> in a senior Sales leadership role within the luxury hospitality industry.</li><li>Proven track record of exceeding revenue targets and driving business growth across multiple market segments.</li><li>Strong experience in <strong>Corporate, Leisure, MICE, Entertainment, Group, Government, and Luxury Travel</strong> sales.</li><li>Demonstrated ability to develop strategic account plans and negotiate high-value commercial agreements.</li><li>Experience working with luxury travel advisors, DMCs, wholesalers, and international travel partners.</li><li>Good understanding of revenue management principles, sales forecasting, and commercial performance.</li><li>Experience using CRM systems and managing a structured sales pipeline.</li><li>Excellent communication, negotiation, networking, and presentation skills.</li><li>Fluency in <strong>English</strong> is required; <strong>Arabic</strong> is highly desirable, with additional languages considered an advantage.</li><li>Strong understanding of the <strong>Saudi Arabian luxury hospitality market</strong>, with knowledge of <strong>AlUla</strong> and its tourism ecosystem considered a significant advantage.</li><li>Willingness to travel for sales missions, trade shows, networking events, and client meetings.</li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
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8+ years </div>
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<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Req ID: PHONE_NUMBER At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Your future role "Take on a new challenge and apply your project management expertise in a new cutting-edge field. You ll work alongside collaborative and dynamic teammates. You'll drive the execution of high-criticality projects, ensuring they meet contractual requirements, customer expectations, and organizational goals. Day-to-day, you ll work closely with teams across the business (including tender, engineering, and operations teams), define project strategies in line with contract requirements, and lead cross-functional and multi-site teams to achieve successful project delivery, and much more."</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Ensuring accountability for project Quality, Cost, Delivery, and Planning (QCDP) performance, while optimizing the project s financial performance, including margin and cash.</li><li>Defining and implementing project governance strategies in line with contract requirements, including Project Management Plan (PMP) elaboration and allocation of objectives to subsystems.</li><li>Managing project resources effectively, including staffing the project core team, escalating resource gaps, and leading multi-site/multi-functional teams to achieve project objectives.</li><li>Leading and coordinating project activities and stakeholders from transfer to close-out, ensuring proper transfer from tender to project and alignment with customer satisfaction goals.</li><li>Engaging internal and external project stakeholders, fostering alignment towards project goals, and synchronizing internal partners while arbitrating when necessary.</li><li>Overseeing alignment with contractual requirements, managing variation orders, and addressing claims or litigations as needed.</li><li>Proactively managing risks, savings, and opportunities to ensure successful project delivery.</li><li>Monitoring and reporting project progress and KPIs to senior management with transparency, ensuring adherence to business and critical project review processes.</li><li>Building and managing strong relationships with customers and external stakeholders, ensuring alignment with contractual requirements and effective contract management.</li><li>Maintaining compliance with applicable rules, standards, and policies, including Alstom s Code of Ethics & Compliance, EHS, Railway Safety, and Quality standards.</li><li>Experience or understanding of project management in the railway industry, with at least 15 years of experience, including 5 years managing medium-critical projects.</li><li>Knowledge of project management processes, railway products, and systems.</li><li>Familiarity with multi-national business cultures and cross-functional collaboration.</li><li>Team management skills, including the ability to coordinate and collaborate with multi-site/multi-functional teams.</li><li>Leadership and entrepreneurship mindset with a results-oriented approach.</li><li>Conflict and crisis management expertise.</li><li>Advanced skills in managing customer relationships and stakeholder alignment.</li><li>Proficiency in complexity and risk management.</li><li>Capacity to navigate political contexts and manage contractual requirements effectively.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La </span></span></span></strong></span></span></p><br><br>
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<p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br>
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<p><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></p><br><br>
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<ul>
<li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li>
<li><span><span><span>5 restaurants and lounges, including the legendary Shang Palace</span></span></span></li>
<li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li>
<li><span><span><span>116 privately owned Burj Assila Residences.</span></span></span></li>
</ul>
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<p><strong><u><span><span><span>Job Summary:</span></span></span></u></strong></p><br><br>
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<p><span><span><span>The Executive Housekeeper at Shangri-La Jeddah is responsible for <span>planning, organizing, directing, and controlling all housekeeping activities, maintaining the established standards of cleanliness, orderliness and attractive condition of the public areas and heart-of-the-house areas.</span> By </span></span><span><span>l</span></span><span><span>eading and managing all housekeeping operations to ensure exceptional cleanliness, presentation, and guest satisfaction in alignment with Shangri-La’s luxury hospitality standards. This role oversees guest rooms, public areas, laundry services, and back-of-house spaces, ensuring a consistently high-quality environment that reflects the brand’s commitment to excellence.</span></span></span></p><br><br>
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<p><span><span><span><strong><span><span><span>As an Executive Housekeeper, we rely on you to,</span></span></span></strong></span></span></span></p><br><br>
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<ul>
<li><span><span><span><span><span>Ensure smooth housekeeping operations on a daily basis.</span></span></span></span></span></li>
<li><span><span><span><span><span>Lead the team and maintain a high standard of service.</span></span></span></span></span></li>
<li><span><span><span><span><span>Lead, supervise, and motivate the housekeeping team, including supervisors, room attendants, and laundry staff.</span></span></span></span></span></li>
<li><span><span><span><span><span>Maintain team performance and process flow.</span></span></span></span></span></li>
<li><span><span><span><span><span>Oversee the maintenance of guest rooms and replenish room supplies. </span></span></span></span></span></li>
<li><span><span><span><span><span>Ensure quality assurance standards are met at all times.</span></span></span></span></span></li>
<li><span><span><span><span><span>Ensure the quality of service delivered is compliant with hotel guidelines and policies. </span></span></span></span></span></li>
<li><span><span><span><span><span>Adheres to specified hygiene and personal appearance standards of the Hotel.</span></span></span></span></span></li>
<li><span><span><span><span><span>Maintains the highest standard of professionalism, ethics and attitude towards clients and colleagues.</span></span></span></span></span></li>
</ul>
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<p><span><span><span><strong><span><span><span>What we are Looking For:</span></span></span></strong></span></span></span></p><br><br>
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<ul>
<li><span><span><span><span><span>Has previous experience in a similar capacity from a luxury hotel preferably in GCC countries.</span></span></span></span></span></li>
<li><span><span><span><span><span>Takes pride in being a hotelier. </span></span></span></span></span></li>
<li><span><span><span><span><span>Enjoys interacting with people.</span></span></span></span></span></li>
<li><span><span><span><span><span>Fully understands room operations.</span></span></span></span></span></li>
<li><span><span><span><span><span>Must be detail-focused and guest-oriented.</span></span></span></span></span></li>
<li><span><span><span><span><span>Has high proficiency in both written and verbal English</span></span></span></span></span></li>
<li><span><span><span><span><span>Has strong interpersonal skills</span></span></span></span></span></li>
<li><span><span><span><span><span>Continuously looks for ways to develop themselves as well as others.</span></span></span></span></span></li>
<li><span><span><span><span><span>Is a friendly, helpful and trustworthy leader.</span></span></span></span></span></li>
<li><span><span><span><span><span>Leads by example.</span></span></span></span></span></li>
<li><span><span><span><span><span>Has no fear of new challenges.</span></span></span></span></span></li>
</ul>
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<p><strong><span><span><span>Why Join Us:</span></span></span></strong></p><br><br>
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<ul>
<li><span>A workplace that values your passion and supports self-realization and personal growth. </span></li>
<li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </span></li>
<li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </span></li>
<li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li>
</ul>
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<p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br>
<p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br>
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<p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br>
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<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b><br></b></p><p><b>Essential duties and responsibilities:</b></p><ul><li>Establish the Qiddiya Program risk management framework, procedures, templates and processes, and seek continuous improvement.</li><li>Oversee the identification and assessment of risks associated with real estate development and construction projects, including financial, operational, technical, and legal risks.</li><li>Conduct regular risk assessments and scenario analyses for ongoing and future projects to understand potential exposures.</li><li>Ensure risk registers and databases are accurately maintained and regularly updated.</li><li>Design and implement risk mitigation strategies for high-impact risks, ensuring corrective actions are taken to minimize or eliminate risk exposure.</li><li>Work closely with project teams to ensure risk management practices are embedded in project execution.</li><li>Lead regular risk reporting including the development of key risk indicators (KRIs) to monitor the risk profile of project</li><li>Ensure that risks are tracked and reported through all phases of project lifecycles and that any emerging risks are promptly escalated.</li><li>Provide periodic updates and insights on evolving risks and potential future threats to project success.</li><li>Lead and mentor the risk management team, promoting a culture of continuous learning and improvements.</li><li>Provide the leadership to guide the Qiddiya Program and Portfolios in implementing the risk management plan</li><li>Lead implementation of the Program and Project(s) risk management plan and produce Portfolio and Project Risk Register(s).</li><li>Lead creation of the Program Risk Register and Program Risk Dashboard and other reports as may be specified, or ad hoc reports as required</li><li>Ensure that the appropriate risk data is captured and that risk assessments are carried out on all aspects of the Qiddiya Program and Projects</li><li>Provide leadership to ensure that risk treatments are identified, and effective monitoring and review processes are undertaken across the Qiddiya Program and Projects</li><li>Implement the necessary training and provide support to the Qiddiya Program and Project team(s)</li><li>Identify changes to the risk profile, personnel, the work, or the work environment that may change the effectiveness of risk treatments</li><li>Monitor compliance against best practice standards and codes across the Qiddiya Program, including auditing the risk management plans, procedures and processes of the Executive Portfolios and assessing Risk Maturity in each area</li><li>Review and approve Quantitative Risk modelling, including the Quantitative Schedule Risk Analysis (QSRA) and Quantitative Cost Risk Analysis (QCRA) reports.</li><li>Collaborate with project teams to integrate risk controls into project plans, schedules, and budgets.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Qualifications</b></p><p>Bachelor s degree in risk management, construction management, Business Studies, Finance or another relevant field.</p><p>Professional Certifications</p><p>Professional certification such as Chartered Risk Analyst (CRA), certified Risk Management Professional (CEMP), or Project Management Professional (PMP) are preferred</p><p>Years of Experience</p><p>10-15 years experience in risk management with significant experience in real estate development, construction, or large-scale infrastructure projects including at least 5 years in mega project construction/ development.</p><p>Proven track record of successfully implementing risk management strategies at the senior level.</p><p>Skills</p><p>Strong leadership and communication skills, with the ability to influence and guide project teams.</p><p>Analytical and strategic thinker with a proactive approach to risk management.</p><p>In-depth knowledge of risk management tools, frameworks, and regulatory requirements specific to construction and development projects.</p><p>Ability to work under pressure, manage competing priorities, and meet tight deadlines.</p><p>Competencies</p><p>Strong decision-making and problem-solving abilities.</p><p>Effective collaboration and stakeholder management skills.</p><p>Strategic vision and forward-thinking risk management approach.</p><p>Financial acumen and understanding of project financing risks.</p><p>Working knowledge of Active Risk Management (ARM) software is preferred.</p><p></p></section>
<p>About the Role The Manager - Learning Design and Delivery is responsible for the design, development and delivery of learning content and programs that support business objectives. We are looking for someone with hands-on experience designing and developing learning, a passion for learning innovation and a drive to collaborate with stakeholders across Qiddiya to build learning modules that create value for employees and the wider business. If you re excited by the thought of partnering with Subject Matter Experts (SMEs) to identify learning needs, design engaging learning modules that resonate play (but create serious impact) and deliver learning experiences that grow the people who are developing the world s first city of play - then we d love to talk to you!</p><p>Business & SME Partnership</p><p>Partner with Business-based subject matter experts, to translate business needs into clear learning objectives and success measures with a primary focus on the Development Organization within Qiddiya. Ensure learning solutions support approved policies, processes, technical standards, learning programs or winning behaviors. Proactively manage stakeholders to align priorities, timelines, and delivery. Work as part of a cohesive Organizational Learning team to drive holistic learning solutions</p><p>Instructional Design & Learning Delivery</p><p>Build learning content, learning programs and curriculum using Sana - our innovative Learning Experience Platform that delivers self-led and facilitated learning content. Design and deliver a range of engaging learning solutions that drive foundational awareness, ensure compliance with processes, build technical skills or grow capabilities important to Qiddiya. Co-facilitate learning workshops with Subject Matter Experts or other experienced facilitators, such as inductions, bootcamps or live sessions. Balance rigor with creativity, using experiential and playful methods to reinforce business outcomes in line with adult learning principles.</p><p>Learning Architecture, Governance & Content Quality</p><p>Uphold agreed Learning governance standards. Build and maintain structured curricula, pathways, and learning spaces to support capability development. Ensure content is current, accessible, well structured, and easy to retrieve. Act as a quality custodian, aligning all content to learning objectives, standards, and Qiddiya design principles (hint you wouldn t simply upload a user manual or policy and call it training!)</p><p>Learning Innovation</p><p>Leverage AI to design storyboards, modular content, gamified checkpoints, interactions, and simulations. Explore and implement new approaches that enhance engagement, experimentation, and learning effectiveness.</p><p>Assessment, Measurement & Learning Impact</p><p>Design assessments and activities that measure outcomes, reinforce skills, and demonstrate learning impact. Analyze feedback, engagement, and performance data to continuously improve learning quality.</p><p>Reporting & Continuous Improvement</p><p>Provide clear reporting to senior stakeholders on outcomes, insights, and improvement opportunities. Demonstrate alignment to priority capability needs and curriculum roadmaps. Share best practices and innovations across the learning community to drive continuous improvement.</p><p>Key Requirements</p><p>Experience & Background</p><p>6 - 10 years of experience in the fields Instructional Design, Learning Creation or a role where you have directly created learning solutions (including appropriate content creation) across a range of subjects. Strong business acumen, preferably with exposure to property development, construction, engineering , infrastructure or transport sectors. Proven track record of designing and delivering blended training programs and curriculum that create impact and drive higher business and human performance and compliance. Experience in developing interactions, learning games, activities or assessments that reinforce learning. Proficiency in managing multiple learning or business projects simultaneously. Understand skills-based education, data-informed learning journeys and immersive storytelling. Experience using best-in-class learning technologies for content creation and learning experience. Experience using Sana Learn would be advantageous. Experience with, or an interest in AI Prompt-driven development, would be advantageous. Flexibility and adaptability in responding to changing business requirements. Ability to effectively manage and prioritize workload and deliver to tight deadlines. Demonstrated strong written and verbal skills in English. Demonstrated proficient use of enterprise-level software, such as Microsoft 365 or similar Ability to work collaboratively in a team environment and across multiple departments, proven ability to empathize across cultures and different teams. Excellent problem-solving, decision-making, and conflict resolution skills.</p><p>Skills & Capabilities</p><p>Passionate about creating playful learning experiences that create serious outcomes Instructional designer mindset with a focus on creating positive business outcomes Technical ability with learning authoring tools and the interface with learning technologies Exceptional ability to use storytelling to create powerful learning outcomes Highly organized, ability to simplify complex content into impactful learning Excellent problem solving skills with a proactive approach to improvement Highly collaborative communicator who can work across HR, IT, vendors, and business teams Curious, adaptable, and energized by the growth and performance of people</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>6 - 10 years of experience in the fields Instructional Design, Learning Creation or a role where you have directly created learning solutions (including appropriate content creation) across a range of subjects. Strong business acumen, preferably with exposure to property development, construction, engineering , infrastructure or transport sectors. Proven track record of designing and delivering blended training programs and curriculum that create impact and drive higher business and human performance and compliance. Experience in developing interactions, learning games, activities or assessments that reinforce learning. Proficiency in managing multiple learning or business projects simultaneously. Understand skills-based education, data-informed learning journeys and immersive storytelling. Experience using best-in-class learning technologies for content creation and learning experience. Experience using Sana Learn would be advantageous. Experience with, or an interest in AI Prompt-driven development, would be advantageous. Flexibility and adaptability in responding to changing business requirements. Ability to effectively manage and prioritize workload and deliver to tight deadlines. Demonstrated strong written and verbal skills in English. Demonstrated proficient use of enterprise-level software, such as Microsoft 365 or similar Ability to work collaboratively in a team environment and across multiple departments, proven ability to empathize across cultures and different teams. Excellent problem-solving, decision-making, and conflict resolution skills.</p><p>Skills & Capabilities</p><p>Passionate about creating playful learning experiences that create serious outcomes Instructional designer mindset with a focus on creating positive business outcomes Technical ability with learning authoring tools and the interface with learning technologies Exceptional ability to use storytelling to create powerful learning outcomes Highly organized, ability to simplify complex content into impactful learning Excellent problem solving skills with a proactive approach to improvement Highly collaborative communicator who can work across HR, IT, vendors, and business teams Curious, adaptable, and energized by the growth and performance of people</p>
<p>We're hiring for our client in Yanbu, Saudi Arabia. Position: General Manager- Contracting Reports to: CEO Direct Reports: HR Manager, Marketing Manager, QHSE Manager, MIS Manager Department: Senior Management Location: Yanbu, Saudi Arabia . JOB PURPOSE: - Achieve the goals and objectives of the BU by overseeing the teams and daily operations within the company. - Responsible for business development, bid preparation, implementation, customer relationship management, developing growth plans, creating and maintaining budgets, building and developing the BU teams competencies and reporting on BU performance towards the achievement of revenue, time, cost and quality objectives and goals. Description Performance Indicators . Develop, implement, manage and evaluate the strategy to achieve the BODs goals to achieve the desired profitability, operational goals and business continuity of the company. . KEY ACCOUNTABILITIES: Description 1. Develop, implement, manage and evaluate the strategy to achieve the BODs goals to achieve the desired profitability, operational goals and business continuity of the company. 2. Assign targets/ objectives/ goals to the project teams, facilitate their achievement and oversee daily operations. 3. Monitor and analyze internal operations functions and identify areas for improvement, monitor external environment for opportunities, make recommendations to CEO and action accordingly. 4. Monitor the progress of all projects, implement solutions to barriers to achievement and keep the CEO informed of any critical issues 5. Ensure that suitable project management systems are in place to achieve the scheduled milestones, budget and quality targets. 6. Prepare and submit monthly and quarterly progress reports against set goals and objectives. 7. Maintain budgets towards the achievement of a positive P&L 8. Review and revise organizational policies and procedures to ensure compliance, efficiency and effectiveness. 9. Perform other tasks and duties as required by the CEO . QUALIFICATIONS, EXPERIENCE, & SKILLS: - Relevant undergraduate degree; MBA/ DBA is preferred. - PMP certification is preferred. - Minimum 7 years of experience in a senior/ executive management civil construction/ contracting role - Exceptional project management skills - Exceptional oral and written communication skills - Leadership Skills - Analytical Skills - Problem Solving Skills - Facilitation Skills -Time Management Skills - Negotiation Skills - Mediation Skills . PERSON SPECIFICATIONS - Demonstrated grasp of financial and strategic planning - Able to adapt to changes to the internal and/ or external environment - Demonstrated grasp of performance management - Able to operate tactically and strategically - Committed and self-driven</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Relevant undergraduate degree; MBA/ DBA is preferred.</li><li>PMP certification is preferred.</li><li>Minimum 7 years of experience in a senior/ executive management civil construction/ contracting role</li><li>Exceptional project management skills</li><li>Exceptional oral and written communication skills</li><li>Leadership Skills</li><li>Analytical Skills</li><li>Problem Solving Skills</li><li>Facilitation Skills</li><li>Time Management Skills</li><li>Negotiation Skills</li><li>Mediation Skills</li><li>Demonstrated grasp of financial and strategic planning</li><li>Able to adapt to changes to the internal and/ or external environment</li><li>Demonstrated grasp of performance management</li><li>Able to operate tactically and strategically</li><li>Committed and self-driven</li></ul>
<h3 >About Qiddiya</h3>
<p >Qiddiya Investment Company is dedicated to shaping large-scale entertainment, sports, culture, and leisure destinations. The company focuses on defining ambitious, integrated environments where design quality, functionality, and user experience converge at scale within the broader Qiddiya ecosystem.</p> <h3 >The Role: Senior Manager Signage and Wayfinding</h3>
<p >This full-time position, based in Riyadh, involves leading signage and wayfinding efforts across complex planning and delivery programs. The Senior Manager will be responsible for creating clear, cohesive navigation experiences that support broader city-making objectives. This role requires collaboration with internal teams and external partners to guide design intent through multiple project phases and into successful delivery.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Oversee and review signage and wayfinding strategies and design packages across all masterplanning phases, from pre-concept through detailed masterplanning.</li>
<li >Coordinate with internal subject matter experts, business units, and external stakeholders to align signage concepts with broader city objectives.</li>
<li >Drive the progression of signage typologies from pre-concept and concept through schematic and detailed design into IFT, IFC, and delivery stages.</li>
<li >Review signage BOQs, message schedules, and location plans in coordination with related public realm disciplines.</li>
<li >Manage production review activities, including samples and mockups, assessing materiality, fabrication typologies, and cost considerations.</li>
<li >Oversee signage and wayfinding contractors through delivery to ensure QA/QC, HSE compliance, site coordination, and adherence to installation schedules and program deadlines.</li>
<li >Ensure as-built documentation and O&M procedures are completed to support smooth handover and ongoing maintenance of signage elements.</li>
</ul> <h3 >Required Qualifications and Experience</h3>
<ul >
<li >Bachelor's degree in architecture, graphic design, urban planning, or a related field.</li>
<li >10+ years of experience leading signage, wayfinding, or environmental graphics on complex developments.</li>
<li >Strong experience across masterplanning, schematic design, IFC, and delivery stages.</li>
</ul> <h3 >Essential Skills and Knowledge</h3>
<ul >
<li >Proven ability to coordinate consultants, contractors, and multidisciplinary stakeholder teams.</li>
<li >Knowledge of signage BOQs and message schedules.</li>
<li >Knowledge of signage fabrication methods is beneficial.</li>
<li >Experience with installation QA/QC for signage delivery is beneficial.</li>
</ul> <h3 >Location</h3>
<p >This position is based in Riyadh, Saudi Arabia.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>Hungerstation is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p>To lead HungerStation’s top-of-the-funnel brand strategy, holistic in-app visual identity, and end-to-end media planning and execution, driving top-of-mind awareness and robust brand health.</p><br><p><strong>Key Accountability Areas and Activities: </strong></p><br><p><strong>Brand Strategy & Governance:</strong></p><br><ul><li>Lead the proactive development of the holistic brand experience, seasonal direction, and identity governance across all customer touchpoints. </li><li>Oversee the app's overall look and feel, ensuring seamless transformation during key seasonal moments (e.g., Ramadan splash screens, app themes, and tiles). </li><li>Ensure consistent alignment with the Product team so that no new feature (e.g., HRewards) is launched without a defined identity and clear usage guidelines. </li><li>Align brand priorities with Food Marketing, QC Marketing, and other functions to ensure campaigns collectively strengthen a consistent HungerStation brand. </li></ul><p><strong>Media Planning & Execution:</strong></p><br><ul><li>Translate campaign goals into clear media objectives, KPIs, targeting strategies, and channel roles tailored to specific audience conversion journeys. </li><li>Ensure rigorous campaign tracking requirements, including deep links, attribution frameworks, and naming conventions, are properly established for accurate evaluation. </li><li>Evaluate the overall media mix to identify relevant placement opportunities, challenging agency recommendations to ensure efficiency and clear rationale. </li><li>Build stronger media best practices across the team, establishing campaign setup standards, tracking checklists, and performance benchmarks. </li></ul><p><strong>Performance Monitoring & Analytics:</strong></p><br><ul><li>Monitor key brand-health indicators, including top-of-mind awareness (TOM), consideration, brand preference, sentiment, and share of voice. </li><li>Monitor campaign performance and budget run rates closely to identify underspending, overspending, or unusual spikes, taking immediate corrective action. </li><li>Analyze campaign results beyond topline metrics, translating findings into actionable optimization recommendations and future communication strategies. </li></ul><p><strong>Agency Management: </strong></p><br><ul><li>Manage relationships with media agencies assertively to maintain execution quality, resolve issues quickly, and ensure campaigns are launched accurately and on time. </li><li>Identify clear execution processes to reduce split ownership and avoid long back-and-forth delays during campaign setups. </li></ul><p><strong>Strategy & Planning:</strong></p><br><ul><li>Contribute to the development and execution of the Division’s OKRs, while ensuring alignment with other Functions' heads. </li><li>Make critical decisions that support the Division's strategic and tactical direction. </li><li>Establish the plans for the respective functions/teams and provide inputs that support the Division’s goals and objectives. </li><li>Measure and track relevant OKRs and metrics to ensure the achievement of goals and take corrective actions when necessary. </li></ul><p><strong>Governance and Resilience:</strong></p><br><ul><li>Follow all relevant policies, procedures, and processes for the daily work to be carried out in a controlled and consistent manner. </li><li>Contribute to the identification of opportunities for continuous improvement of processes and practices to enhance effectiveness. </li><li>Uphold a high-performance working environment and promote HS’s Values. </li></ul><p><strong>People Management:</strong></p><br><ul><li>Set performance objectives, provide necessary support, evaluate direct reports, and provide regular feedback on performance. </li><li>Participate in the identification and recruitment of key talents for the function. </li><li>Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow. </li><li>Provide opportunities for team members to suggest, participate in, and contribute to improvement, innovation, and knowledge-sharing initiatives. </li></ul><p><strong>Budget Management:</strong></p><br><ul><li>Manage and own the budgeting cycle and provide input to the budgeting process. </li><li>Ensure effective utilization of the function's budget, and report accurately on progress and challenges. </li><li>Investigate and propose implementing strategies that result in a positive financial impact for HS. </li></ul><br>Qualifications<br><ul><li>8 -10 years of relevant experience in brand management, integrated marketing, and media planning.</li><li>Strong understanding of media budget splits, deep-linking, attribution modeling, and full-funnel activation strategies.</li><li>Proven experience in tracking and optimizing brand health metrics (TOM, BP, BL, Brand Recall).</li><li>Demonstrated ability in assertive agency management and improving execution efficiencies.</li><li>Bachelor’s degree in Marketing, Business Administration, or a relevant field is required.</li><li>Master’s degree is preferred.</li></ul><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Qiddiya Investment Company is shaping large-scale entertainment, sports, culture, and leisure destinations through the broader Qiddiya ecosystem.<br> As part of this work, the company is helping define ambitious, integrated environments where design quality, functionality, and user experience come together at scale.<br> This role offers the opportunity to lead signage and wayfinding efforts across complex planning and delivery programs, helping create clear, cohesive navigation experiences that support broader city-making objectives.<br> The Senior Manager - Signage and Wayfinding will work across internal teams and external partners to guide design intent through multiple project phases and into successful delivery.<br> Responsibilities Oversee and review signage and wayfinding strategies and design packages across all masterplanning phases, from pre-concept through detailed masterplanning.<br> Coordinate with internal subject matter experts, business units, and external stakeholders to align signage concepts with broader city objectives.<br> Drive the progression of signage typologies from pre-concept and concept through schematic and detailed design into IFT, IFC, and delivery stages.<br> Review signage BOQs, message schedules, and location plans in coordination with related public realm disciplines.<br> Manage production review activities, including samples and mockups, assessing materiality, fabrication typologies, and cost considerations.<br> Oversee signage and wayfinding contractors through delivery to ensure QA/QC, HSE compliance, site coordination, and adherence to installation schedules and program deadlines.<br> Ensure as-built documentation and O&M procedures are completed to support smooth handover and ongoing maintenance of signage elements.<br> Bachelor's degree in architecture, graphic design, urban planning, or a related field.<br> 10+ years of experience leading signage, wayfinding, or environmental graphics on complex developments.<br> Strong experience across masterplanning, schematic design, IFC, and delivery stages.<br> Proven ability to coordinate consultants, contractors, and multidisciplinary stakeholder teams.<br> Knowledge of signage BOQs and message schedules.<br> Knowledge of signage fabrication methods is a plus.<br> Experience with installation QA/QC for signage delivery is a plus.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<ol><li><p><strong>Outsourced Manpower Category Strategy & Demand Planning </strong></p></li></ol><br><ul><li><p> Own the end-to-end category strategy for outsourced manpower, medical and non-medical, across ICC, CHC, HHC , and Telemedicine, including make-or-buy positioning of outsourced resource against FTE headcount.</p></li><li><p>Conduct annual category analysis covering manpower spend, rate benchmarking, supplier market capacity, Saudization impact, and demand forecasting by line of business and role family.</p></li><li><p>Build and maintain the outsourced manpower rate card by role, grade, and nationality band, aligned to the approved salary bands and the outsourced-versus-FTE eligibility framework.</p></li><li><p>Qualify and diversify the approved manpower supplier panel to remove single-source dependency on critical clinical roles and mitigate supply, licensing, and continuity risk.</p></li><li><p>Validate End User demand at PR stage, job description accuracy, engagement duration, headcount justification, and budget clearance before any RFQ is released to the market. • Approved annual manpower category plan per LOB.</p></li><li><p>Validated rate card covering all recurring medical and non-medical roles.</p></li><li><p>Diversified, pre-qualified manpower supplier panel.</p></li><li><p>Reduced total cost of contingent labour against benchmark.</p></li></ul><br><ol start="2"><li><p><strong>Outsourced Manpower Category Strategy & Demand Planning</strong> </p></li></ol><br><ul><li><p>Own the end-to-end category strategy for outsourced manpower, medical and non-medical, across ICC, CHC, HHC , and Telemedicine, including make-or-buy positioning of outsourced resource against FTE headcount.</p></li><li><p>Conduct annual category analysis covering manpower spend, rate benchmarking, supplier market capacity, Saudization impact, and demand forecasting by line of business and role family.</p></li><li><p>Build and maintain the outsourced manpower rate card by role, grade, and nationality band, aligned to the approved salary bands and the outsourced-versus-FTE eligibility framework.</p></li><li><p>Qualify and diversify the approved manpower supplier panel to remove single-source dependency on critical clinical roles and mitigate supply, licensing, and continuity risk.</p></li><li><p>Validate End User demand at PR stage, job description accuracy, engagement duration, headcount justification, and budget clearance before any RFQ is released to the market. • Approved annual manpower category plan per LOB.</p></li><li><p>Validated rate card covering all recurring medical and non-medical roles.</p></li><li><p>Diversified, pre-qualified manpower supplier panel.</p></li><li><p>Reduced total cost of contingent labour against benchmark.</p></li></ul><br><ol start="3"><li><p><strong>Contract, SLA & Supplier Risk Management </strong></p></li></ol><br><ul><li><p>Own the end-to-end contract lifecycle for all manpower supply and framework agreements, from drafting and negotiation through execution, call-off administration, performance monitoring, renewal, and close-out.</p></li><li><p>Negotiate manpower-specific commercial terms including rate escalation caps, replacement and no-show remedies, notice and demobilisation conditions, timesheet and invoicing controls, and termination for cause.</p></li><li><p>Attach and enforce the Manpower Supplier SLA Schedule on every agreement, covering CV submission, replacement, documentation accuracy, and licensing turnaround service levels.</p></li><li><p>Enforce the penalty recharge clause, under which any regulatory penalty, fine, or liability incurred by BCC arising from inaccurate supplier-submitted information is recharged in full to the supplier.</p></li><li><p>Maintain the manpower contract and framework agreement register with expiry dates, headcount allocation, call-off status, renewal triggers, and performance obligations. • Executed agreements with SLA schedule and penalty recharge clause attached.</p></li><li><p>Live contract and call-off register with zero missed renewals or lapsed placements.</p></li><li><p>Quantified and mitigated manpower supply, licensing, and labour law risk.</p></li><li><p>Ensure BCC is protected from vendor-originated regulatory liability.</p></li></ul><br><p><strong>4 Regulatory Compliance & Onboarding Assurance </strong></p><br><ul><li><p>Own validation and clearance of the complete onboarding document package for every outsourced resource, covering updated CV, National ID or Iqama, personal photograph, application and declaration form, signed BCC Outsource NDA, Bupa Arabia Code of Conduct, and dress code acknowledgement.</p></li><li><p>Verify medical staff credentials before clearance, including valid SCFHS classification, Basic Life Support certification, medical malpractice insurance, and completed medical fitness clearance.</p></li><li><p>Instruct and track Government Relations on MOH licence generation, providing BLS, ID, and malpractice insurance for Saudi nationals and the additional Ajeer authorisation for non-Saudi nationals.</p></li><li><p>Ensure Saudi Labour Law, Ajeer, and Nitaqat obligations are discharged by the supplier as legal employer, and that no resource is deployed without an approved PO and an issued MOH licence.</p></li><li><p>Maintain audit-ready onboarding files for every resource and act as first responder to CBAHI, MOH, and internal audit queries on outsourced workforce credentialing. • Complete documentation validated before PO issue and deployment.</p></li><li><p>Zero unlicensed or uncredentialed resource deployed to a BCC site.</p></li><li><p>Signed vendor declaration and penalty acknowledgement on file per supplier.</p></li><li><p>Clean CBAHI, MOH, and internal audit outcomes on outsourced staff files.</p></li></ul><br><p><strong>5 Supplier Performance & Business Partnering</strong></p><br><ul><li><p>Act as the primary procurement business partner to leadership on all contingent workforce requirements, translating operational demand into sourcing strategy.</p></li><li><p>Operate a structured Vendor Performance Management framework for manpower suppliers covering fill rate, CV quality, offer-to-join conversion, documentation accuracy, replacement speed, and early attrition.</p></li><li><p>Chair quarterly supplier business reviews, issue scorecards and corrective action plans, and escalate to penalty, substitution, or termination where performance fails to recover.</p></li><li><p>Lead root cause analysis on candidate rejection and early attrition, separating specification defects from genuine supplier sourcing failure, and close the gap at job description and rate card level.</p></li><li><p>Lead, coach, and develop the outsource procurement team, and present category performance, workforce risk, and supplier governance to senior leadership. • Procurement embedded in workforce planning across all lines of business.</p></li><li><p>Quantified supplier scorecards with documented corrective actions.</p></li><li><p>Improved fill rate, reduced time-to-deploy, and lower rejection rate.</p></li><li><p>Stronger internal capability across the outsource procurement team.</p></li></ul><br><p><strong>Desired Candidate Profile</strong></p><p>Minimum 8–10 years of progressive procurement experience, including demonstrable ownership of an outsourced manpower, contingent labour, or HR services category. Experience in healthcare or another highly regulated sector is strongly preferred, with direct exposure to SCFHS classification, MOH licensing, and Ajeer or Nitaqat compliance. Proven experience building procurement policy, SOPs, and supplier governance frameworks in a multi-site, multi-entity environment is essential.</p><br><p><strong>EDUCATIONAL BACKGROUND </strong></p><br><p>Bachelor’s degree in Human Resources, supply chain management, business administration, or a related field. A professional Human resource ceritifcation or procurement certification is strongly preferred. Lean Six Sigma certification and an MBA or postgraduate qualification in a related field are an advantage. </p><br><p><strong>SKILLS REQUIRED /TECHNICAL/MANAGERIAL </strong></p><br><ul><li><p>Outsourced manpower category management – demand planning, rate card design, benchmarking, and cost-per-head modelling</p></li><li><p>Strategic sourcing and RFx development – RFQ design, CV and rate evaluation, and award governance</p></li><li><p>Commercial negotiation – rates, escalation caps, payment terms, SLAs, penalties, and exit provisions</p></li><li><p>Manpower contract and framework agreement drafting, call-off administration, and lifecycle ownership</p></li><li><p>Vendor Performance Management (VPM) – fill rate and quality KPIs, scorecards, corrective action plans</p></li><li><p>Saudi Labour Law, Ajeer, Nitaqat/Saudization, Qiwa, and MHRSD requirements governing outsourced labour</p></li><li><p>SCFHS classification, MOH licensing, and CBAHI credentialing standards for outsourced clinical staff</p></li><li><p>ERP and HR system proficiency – MS Dynamics AX strongly preferred; Zoho People and Oracle familiarity is a plus</p></li><li><p>Financial acumen – budget management, savings reporting, and cost-benefit analysis</p></li><li><p>Risk identification, assessment, and mitigation in a procurement and labour compliance context</p></li><li><p>Policy, SOP, and process design – ISO-aligned documentation, RACI mapping, and Lean Six Sigma process improvement</p></li><li><p>Strong written and verbal communication in English; Arabic proficiency is required</p></li></ul><br><p><strong>OTHER REQUIREMENTS (IF ANY)</strong></p><br><ul><li><p>Proven track record of building procurement governance from the ground up and delivering measurable cost and compliance improvement.</p></li><li><p>High level of integrity, commercial ethics, and compliance commitment.</p></li><li><p>Ability to manage high-volume, concurrent manpower requisitions across multiple lines of business with competing deadlines</p></li><li><p>Strong stakeholder management skills, able to influence, challenge, and enforce governance across functions.</p></li><li><p>Commercially confident and data-driven decision maker</p></li><li><p>Comfortable working in a fast-paced, growth-stage environment where processes are still being built</p></li><li><p>Adaptable to shifting organizational priorities and able to flex across ICC, CHC, HHC, Health Lounges, and Telemedicine</p></li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals.</p><p>CORE WORK ACTIVITIES</p><p>Leading Room Operations Team</p><p>Verifies that goals are being translated to the team as they relate to guest tracking and productivity. Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths. Verifies that the team has the capabilities to meet expectations. Leads by example demonstrating self-confidence, energy and enthusiasm. Assists employees in understanding guests ever-changing needs and expectations, and exceeding them.</p><p>Managing Property Rooms Operations Function(s)</p><p>Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping). Follows property specific second effort and recovery plan. Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters. Takes proactive approaches when dealing with employee concerns. Extends professionalism and courtesy to employees at all times. Communicates/updates all goals and results with employees. Meets semiannually with staff on a one-to-one basis. Assists/teaches the team scheduling against guest and hours/occupied room goals. Performs hourly job functions as needed. Performs other duties, as assigned, to meet business needs.</p><p>Managing and Monitoring Activities that Affect the Guest Experience</p><p>Understands the brand's service culture. Provides excellent customer service by being readily available/approachable for all guests. Strives to continually improve guest and employee satisfaction. Takes proactive approaches when dealing with guest concerns. Extends professionalism and courtesy to guests at all times. Responds timely to customer service department request. Verifies that all team members meet or exceed all hospitality requirements.</p><p>Managing Profitability</p><p>Assists in performing required annual Quality audit with General Manager (GM) & Regional Director (RD). Verifies that a viable key control program is in place. Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Strives to maximize the financial performance of the department.</p><p>Conducting Human Resources Activities</p><p>Interviews and assists in making hiring decisions. Receives hiring recommendations from team supervisors. Verifies that orientations for new team members are thorough and completed in a timely fashion. Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable. Celebrates successes and publicly recognizes the contributions of team members.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.</li><li>OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are seeking a General Manager for Payments and Digital Operations at a leading company in the digital payments sector. This role requires extensive experience in managing operations within the payments, sales points, or financial technology sectors to lead and manage the company effectively. Responsibilities include ensuring operational efficiency, network growth, service quality, and daily operational oversight.</p><p><br></p><p>Job Title:</p><p>General Manager – Payments & Digital Operations</p><p><br></p><p>Job Purpose:</p><p>To lead and manage the company's operations effectively, overseeing all daily activities related to sales, payments, transactions, technical support, and ensuring the achievement of the company's objectives and growth in an organized and secure manner.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Key Responsibilities:</p><p><br></p><p>- Manage the overall daily operations of the company.</p><p>- Oversee the business network and sales points, as well as electronic payment services.</p><p>- Monitor sales, collections, transactions, and daily operations.</p><p>- Review discrepancies between systems, merchants, accounts, and banks.</p><p>- Supervise the operations, support, sales, and customer service teams.</p><p>- Coordinate with the finance department to ensure accurate revenue, expenses, merchant balances, and transactions.</p><p>- Collaborate with the technical team and service providers to address issues and enhance the system.</p><p>- Establish and implement internal operational procedures for transactions, approvals, complaints, support, and competitions.</p><p>- Monitor merchant and customer complaints and ensure timely resolution.</p><p>- Prepare regular reports for management on operational and financial performance.</p><p>- Monitor performance indicators related to sales, issues, complaints, activation, collections, and profitability.</p><p>- Propose development and expansion plans to increase the number of merchants and sales points.</p><p>- Manage relationships with banks, payment companies, service providers, and telecommunications companies.</p><p>- Ensure compliance with regulatory procedures and oversight related to payment operations.</p><p>- Manage operational and technical complaints and financial issues related to daily operations.</p><p>- Ensure the existence of a system of approvals and oversight to prevent errors or discrepancies in operations or merchant balances.</p><p>- Submit regular reports to ownership or the board of directors on operational results, challenges, and recommendations.</p><p><br></p><p>Required Qualifications:</p><p><br></p><p>- Minimum of 7 years of experience in digital payments, sales points, payment gateways, banking, financial technology, telecommunications, or electronic shipping.</p><p>- Previous experience in a managerial or leadership role within an operational activity related to sales or payments.</p><p>- Operational experience in POS Operations / Payment Operations / Merchant Operations / Digital Payments / Settlement Operations.</p><p>- Proficiency in English, both spoken and written.</p><p>- Strong ability to manage teams, analyze problems, and make decisions.</p><p>- Good understanding of daily transactions, operational discrepancies, merchant complaints, approvals, and operational issues.</p><p>- Ability to read financial and operational reports and monitor profitability and costs.</p><p>- Proficiency in Excel and reporting software.</p><p>- Experience in the Saudi market or dealing with banks or payment companies is preferred.</p><p><br></p><p>Preferred Qualifications:</p><p><br></p><p>- Bachelor's degree in business administration, finance, accounting, information systems, or any related field.</p><p>- Experience in managing a business network or multiple sales points.</p><p>- Experience in developing internal operational procedures and regulatory policies.</p><p>- Good knowledge of payment concepts, transactions, operations, compliance, sales points, and customer service.</p><p><br></p><p>Location: Jeddah</p><p>Job Type: Full-time</p><p>Salary: To be determined after the interview based on experience and qualifications.</p><p><br></p></div>
About the Role:<br>BÖWE MENA is an award-winning architecture and design firm seeking a highly experienced Senior Design and Pre-Construction Project Manager to lead the design development, multidisciplinary coordination, and tender preparation of a major residential and commercial tower development in Riyadh. The ideal candidate will have substantial experience managing high-rise buildings, towers, and complex mixed-use developments, with demonstrated responsibility for leading projects from design development through the completion and formal issuance of coordinated tender documentation. The role requires close coordination with clients, architects, engineering consultants, specialist designers, BIM teams, and cost consultants to ensure design quality, programme alignment, timely decisions, and tender readiness. Strong planning, technical coordination, consultant management, and reporting skills are essential, supported by proficiency in Primavera P6, Microsoft Project, Auto CAD, and Revit.<br>Design & Pre-Construction Management Skills:Proven ability to manage multidisciplinary design delivery for high-rise residential, commercial, and mixed-use towers. Strong understanding of architectural, structural, MEP, façade, vertical transportation, fire and life safety, and landscape design interfaces. Experience developing design management plans, responsibility matrices, deliverables schedules, and approval workflows. Strong capability in programme management, milestone tracking, critical path review, and recovery planning. Practical understanding of BIM coordination, clash detection, constructability reviews, and design issue resolution. Experience coordinating drawings, specifications, schedules, and bills of quantities into complete tender packages. Confident leadership of client meetings, technical workshops, and consultant coordination sessions. Strong ownership of deadlines, consultant deliverables, decision tracking, and issue closure.<br>Key Responsibilities: Lead the project from design development through coordinated tender package completion and issuance. Establish the project coordination structure, communication protocols, consultant responsibilities, and approval procedures. Coordinate architectural, structural, MEP, BIM, cost consultancy, and specialist design teams to maintain alignment across all disciplines. Prepare and maintain the design programme, deliverables schedule, project milestones, and short-term lookahead plans. Monitor consultant progress against approved schedules, identify delays, and agree practical recovery actions. Chair project and technical coordination meetings, issuing clear minutes with accountable owners and agreed deadlines. Maintain action, decision, RFI, interface, change, risk, and issue registers, ensuring timely follow-up and documented closure. Lead technical workshops to resolve design conflicts, information gaps, and constructability concerns. Monitor BIM coordination, clash detection, and issue resolution through the agreed common data environment. Coordinate compliance reviews with appointed consultants for applicable Saudi Building Code provisions, authority requirements, and project standards. Manage design changes and assess their impact on programme, cost, approvals, and other design disciplines. Coordinate with the quantity surveyor and cost consultant to maintain consistency between the design, specifications, schedules, and BOQ. Prepare weekly and monthly reports covering progress, outstanding decisions, key risks, recovery actions, and tender readiness. Develop and manage tender readiness checklists, ensuring all required documents are complete, reviewed, coordinated, and approved before issuance. Oversee the controlled issuance of tender documentation and support tender clarifications and addenda when required. Represent BÖWE MENA professionally in meetings with clients, consultants, and project stakeholders.<br>Required Qualifications & Skills:Bachelor’s degree in Architecture is preferred. Candidates with a Civil Engineering degree may be considered if they demonstrate substantial multidisciplinary design management experience on high-rise developments. Minimum 12 years of relevant professional experience, including at least 5 years in project management or design management. Proven experience managing high-rise residential, commercial, or mixed-use tower developments of comparable scale and complexity is essential. Demonstrated responsibility for taking at least one major development through design development and tender documentation. Strong ability to review and interpret architectural, structural, MEP, and specialist design documentation. Excellent understanding of design coordination, consultant deliverables, programme control, and tender preparation. Strong leadership, negotiation, documentation, and stakeholder management skills. Ability to manage competing priorities, resolve technical coordination issues, and maintain control of critical deadlines. Excellent verbal and written communication skills in English; Arabic proficiency is an advantage. Previous project experience in Saudi Arabia is strongly preferred. PMP or an equivalent project management qualification is preferred. Saudi Council of Engineers membership is preferred. Candidates currently based in Saudi Arabia with a valid, transferable Iqama are preferred. Immediate joining or short notice availability is preferred.<br>Required Software Skills:· Primavera P6· Microsoft Project:· Auto CAD· Autodesk Revit· Microsoft Excel, Word, Power Point, and Outlook· Navisworks· Autodesk Construction Cloud / BIM 360· Power BI and other project reporting or document management platforms are an advantage.<br>How to Apply:If you are an experienced design and pre-construction project manager with a strong track record in high-rise buildings and tower developments, we would be delighted to review your application. Please submit your updated CV and a brief list of relevant projects. Please send your application to: mz@bowe.meEmail subject: Senior Design and Pre-Construction Project Manager – Riyadh Only shortlisted candidates will be contacted.