Quality Control Manager Jobs - Medina Saudi

<h3 >About Hafawah Hotels &amp; Resort</h3> <p >Hafawah Hotels &amp; Resort is seeking a dedicated <strong >Assistant Operations Manager Hotel</strong> to join its team in <strong >Al Madinah Al Munawwarah, Saudi Arabia</strong>. This full-time position is crucial for supporting the daily operational excellence of the hotel and ensuring a high standard of service.</p> <h3 >The Role of Assistant Operations Manager</h3> <p >The Assistant Operations Manager will play a vital role in ensuring the smooth and efficient functioning of hotel operations. This position requires a professional with <strong >5-10 years of relevant experience</strong>, capable of contributing to service quality and guest satisfaction while upholding all operational standards and policies.</p> <h3 >Key Responsibilities</h3> <ul > <li >Assist the Operations Manager in overseeing the hotel’s daily operations and ensuring smooth workflow.</li> <li >Monitor the performance of operational departments and ensure compliance with service quality standards.</li> <li >Enhance the guest experience by professionally handling guest feedback and resolving complaints.</li> <li >Ensure compliance with hotel policies, operational procedures, safety, and regulatory standards.</li> <li >Coordinate between departments to maintain efficient operations and achieve business objectives.</li> <li >Prepare and analyze operational reports, monitor KPIs, and recommend process improvements.</li> <li >Support revenue growth initiatives while maintaining cost control and operational efficiency.</li> <li >Lead, motivate, and support operational teams to achieve high performance.</li> <li >Act on behalf of the Operations Manager when required and perform other related duties as assigned.</li> </ul> <h3 >Candidate Requirements</h3> <ul > <li ><strong >5-10 years of experience</strong> in hotel operations or a similar management role.</li> <li >Full-time availability and commitment to the role.</li> <li >Flexibility to work according to operational requirements, including shifts when needed.</li> </ul> <h3 >Work Environment and Location</h3> <p >This is a <strong >full-time position</strong> based in <strong >Al Madinah Al Munawwarah, Al Madinah, Saudi Arabia</strong>. The role demands a commitment to operational flexibility, including working various shifts as required to meet the hotel's needs and ensure continuous service excellence.</p> <h3 >Application Process</h3> <p >Candidates who meet the above requirements and are prepared to contribute to the operational success of Hafawah Hotels &amp; Resort are encouraged to apply.</p>

<p>Manage all hotel television systems, including installation, configuration, troubleshooting, preventive maintenance, upgrades, and replacement of TV sets. Maintain related inventory and store control. Door Lock Systems Management: Manage all electronic door lock systems, including installation, programming, configuration, troubleshooting, and maintenance. Control stock and spare parts inventory. CCTV Systems Management: Supervise all CCTV systems, cameras, recording equipment, installation, configuration, monitoring support, and maintenance. Manage inventory and storage of CCTV equipment. Sound Systems &amp; Meeting Room Technology: Manage sound systems, meeting room AV equipment, multimedia systems, projectors, displays, microphones, and conferencing solutions including installation, configuration, maintenance, and inventory control. Operational Support: Provide day-to-day support to hotel operations for all assigned AV, security, and guest technology services, ensuring high availability and service quality. Coordination &amp; Project Management: Coordinate with Engineering, Rooms Division, Security, Procurement, Finance, and other departments to gather requirements, execute installations, upgrades, and service improvements. Inventory &amp; Store Management: Manage all AV-related inventories, spare parts, assets, and storekeeper activities. Ensure accurate stock records, asset tracking, and replenishment planning. Vendor &amp; Third-Party Management: Coordinate and manage third-party suppliers, contractors, and service providers to ensure timely maintenance, support, warranties, and service delivery. Maintenance &amp; Compliance: Ensure preventive and corrective maintenance is completed on time and in line with hotel standards and manufacturer recommendations.</p><p><strong>Desired Candidate Profile</strong></p><p>AV and multimedia systems administration TV and IPTV systems Electronic door lock systems CCTV and surveillance technologies Inventory and asset management Vendor and contractor management Problem-solving and troubleshooting Communication and coordination skills Customer service orientation Project coordination and documentation</p>

<h3 >Role Overview</h3> <p >Pearls Consulting Saudi Arabia is seeking a <strong >Local Content Senior Manager</strong> to lead strategic initiatives for one of its key clients, a PIF-owned company located in Al Madinah, Saudi Arabia. This full-time position is exclusively open to <strong >Saudi Nationals</strong> who possess extensive experience in local content development and management. The role focuses on deploying and overseeing the local content strategy to meet organizational objectives and national targets.</p> <h3 >Key Responsibilities</h3> <ul > <li >Oversee the execution and ensure alignment of the Local Content strategy with company objectives, contributing to the achievement of annual targets and strategic goals.</li> <li >Manage internal and external ecosystem stakeholders, including PIF, LCGPA, Rawabet, Al Madinah Regional Municipality, and the Al Madinah Region Development Authority, maintaining strategic relationships for transparency and performance alignment.</li> <li >Ensure effective embedment of Local Content mechanisms in procurement processes, monitor vendors’ adherence to obligations during contract execution, and oversee reporting to governmental authorities and internal stakeholders.</li> <li >Implement and ensure adherence to the Local Content Operating Model, including policies and procedures, across all functions, while continuously monitoring regulations and coordinating with internal departments for alignment.</li> <li >Analyze Local Content scores and KPIs, providing actionable insights and recommendations to drive continuous improvement in performance and compliance.</li> </ul> <h3 >Candidate Qualifications</h3> <p >The ideal candidate will demonstrate a <strong >hands-on approach</strong> and the ability to work effectively both independently and as part of a team. Strong <strong >analytical and problem-solving skills</strong> are essential for this role, enabling the candidate to interpret complex data and formulate strategic solutions.</p> <h3 >Required Skills and Experience</h3> <ul > <li >A minimum of <strong >10 years of relevant professional experience</strong>.</li> <li >Demonstrated experience in <strong >Change Management</strong> and <strong >Stakeholder Management</strong>.</li> <li >Strong knowledge of <strong >Local Content regulations, policies, and best practices</strong>.</li> </ul> <h3 >Location and Compensation</h3> <p >This full-time position is based in <strong >Al Madinah (Medina), Saudi Arabia</strong>. The role offers a <strong >competitive compensation</strong> package commensurate with experience and qualifications.</p> <h3 >Application Information</h3> <p >Pearls Consulting Saudi Arabia invites qualified Saudi Nationals to apply for this significant leadership role within a prominent PIF-owned entity.</p>

<div dir="rtl"><h3 >نبذة عن روضة رواد الإبداع الأهلية والدور</h3> <p >تبحث روضة رواد الإبداع الأهلية في المدينة المنورة عن <strong >مدير إداري</strong> للانضمام إلى فريقها. يهدف هذا الدور بدوام كامل إلى الإشراف على الشؤون الإدارية وضمان سير العمليات بكفاءة وفعالية عالية، بما يتماشى مع الأهداف التشغيلية المعتمدة للروضة.</p> <h3 >ملخص الدور</h3> <p >يتولى المدير الإداري مسؤولية المشاركة في صياغة الأهداف الاستراتيجية للشؤون الإدارية، والإشراف الشامل على جميع الأنشطة المتعلقة بإدارة وتخطيط وتنظيم العمليات الإدارية. يشمل ذلك متابعة سير العمليات الإدارية اليومية وضمان توفير الموارد البشرية والتقنية اللازمة لتحقيق أعلى مستويات الكفاءة والفعالية وفقاً للخطط المعتمدة.</p> <h3 >المسؤوليات الرئيسية</h3> <ul > <li >المشاركة في تحديد الأهداف الإدارية الرئيسية، وتطوير وتنفيذ الخطط والبرامج والمشاريع التي تدعم تحقيق هذه الأهداف، مع وضع مقاييس دقيقة لتقييم الإنجاز.</li> <li >الإشراف على تطوير ومراجعة جداول الصلاحيات والإجراءات الإدارية بشكل مستمر لضمان تحسين جودة وسرعة الخدمات الإدارية المقدمة.</li> <li >متابعة وتوجيه الأنشطة المتعلقة بتلبية احتياجات الوحدات التنظيمية والموظفين من الخدمات الإدارية المتنوعة، مثل النقل والضيافة والنظافة، وتنظيم المراسلات والأرشفة، والتشغيل الإداري للمباني والمرافق.</li> <li >ضمان تطبيق الأنظمة والتعليمات والقرارات الإدارية المتبعة، والتأكد من إبلاغ جميع الوحدات والموظفين بالقرارات الصادرة عن الإدارة العليا ومتابعة تنفيذها.</li> <li >الإشراف على إعداد التقارير والملخصات التي توضح نسب الإنجاز في الشؤون الإدارية، وتقديمها للإدارة العليا مع عرض التحديات والمستجدات وتقديم الاستشارات حول القضايا والمبادرات المستقبلية المهمة.</li> </ul> <h3 >المؤهلات والخبرات</h3> <ul > <li >خبرة عملية تتراوح بين <strong >سنتين إلى خمس سنوات</strong> في مجال الإدارة أو الشؤون الإدارية.</li> <li >قدرة مثبتة على تخطيط وتنظيم وإدارة العمليات الإدارية بكفاءة.</li> <li >مهارات ممتازة في التواصل والإشراف وإعداد التقارير.</li> </ul> <h3 >بيئة العمل</h3> <p >تتوفر هذه الوظيفة بدوام كامل في مقر روضة رواد الإبداع الأهلية بالمدينة المنورة. يعمل المدير الإداري ضمن فريق يسعى لتقديم أفضل الخدمات الإدارية لدعم العمليات التعليمية والإدارية للروضة.</p> <h3 >للتقديم</h3> <p >ندعو المهتمين ممن تنطبق عليهم المتطلبات المذكورة أعلاه إلى تقديم طلباتهم.</p></div>

<h3 >About House of Consulting Office (HCO)</h3> <p >House of Consulting Office for Consulting Engineers Co. (HCO) is a leading multidisciplinary consulting engineering firm in Saudi Arabia. We provide integrated architectural, engineering, planning, and project management consultancy services, delivering comprehensive solutions that support clients throughout the entire project lifecycle.</p> <h3 >The Role: Document Controller</h3> <p >We are seeking an experienced Document Controller to join our team in <strong >AlUla, Al Madinah, Saudi Arabia</strong>. This full-time role is crucial for supporting the delivery of a major construction project by ensuring all project documentation is meticulously managed, organized, and maintained according to established standards.</p> <h3 >Key Responsibilities</h3> <ul > <li >Manage, organize, and maintain all project documentation in accordance with company procedures and document control standards.</li> <li >Receive, register, distribute, track, and archive project documents, drawings, and correspondence.</li> <li >Ensure all documents are properly reviewed, approved, and issued to relevant stakeholders.</li> <li >Maintain document control logs, registers, and filing systems.</li> <li >Coordinate with project teams, consultants, contractors, and clients regarding document submissions and revisions.</li> <li >Monitor document workflows and ensure timely processing of all project documentation.</li> <li >Prepare reports related to document status, transmittals, and outstanding submissions.</li> <li >Ensure confidentiality, accuracy, and integrity of project records.</li> <li >Support project teams by maintaining up-to-date documentation throughout the project lifecycle.</li> <li >Ensure compliance with company procedures and project documentation requirements.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >Bachelor's Degree or Diploma in Business Administration, Engineering, or a related field.</li> <li >Minimum of <strong >5 years of experience</strong> as a Document Controller in construction or engineering projects.</li> <li >Previous experience working with Project Management Consultancy (PMC) organizations is preferred.</li> <li >Proficiency in document control systems such as Aconex, EDMS, Autodesk Construction Cloud (ACC), or similar platforms.</li> </ul> <h3 >Essential Skills and Attributes</h3> <ul > <li >Excellent knowledge of document management procedures and project documentation workflows.</li> <li >Strong organizational, communication, and coordination skills.</li> <li >Proficiency in Microsoft Office applications, particularly Excel and Word.</li> <li >Ability to work effectively in a fast-paced, site-based environment.</li> </ul> <h3 >Work Environment</h3> <p >This full-time position requires working effectively in a dynamic, site-based environment in AlUla, Al Madinah, Saudi Arabia, as part of a dedicated project team.</p>

<p>We're hiring for our client in Yanbu, Saudi Arabia. Position: General Manager- Contracting Reports to: CEO Direct Reports: HR Manager, Marketing Manager, QHSE Manager, MIS Manager Department: Senior Management Location: Yanbu, Saudi Arabia . JOB PURPOSE: - Achieve the goals and objectives of the BU by overseeing the teams and daily operations within the company. - Responsible for business development, bid preparation, implementation, customer relationship management, developing growth plans, creating and maintaining budgets, building and developing the BU teams competencies and reporting on BU performance towards the achievement of revenue, time, cost and quality objectives and goals. Description Performance Indicators . Develop, implement, manage and evaluate the strategy to achieve the BODs goals to achieve the desired profitability, operational goals and business continuity of the company. . KEY ACCOUNTABILITIES: Description 1. Develop, implement, manage and evaluate the strategy to achieve the BODs goals to achieve the desired profitability, operational goals and business continuity of the company. 2. Assign targets/ objectives/ goals to the project teams, facilitate their achievement and oversee daily operations. 3. Monitor and analyze internal operations functions and identify areas for improvement, monitor external environment for opportunities, make recommendations to CEO and action accordingly. 4. Monitor the progress of all projects, implement solutions to barriers to achievement and keep the CEO informed of any critical issues 5. Ensure that suitable project management systems are in place to achieve the scheduled milestones, budget and quality targets. 6. Prepare and submit monthly and quarterly progress reports against set goals and objectives. 7. Maintain budgets towards the achievement of a positive P&amp;L 8. Review and revise organizational policies and procedures to ensure compliance, efficiency and effectiveness. 9. Perform other tasks and duties as required by the CEO . QUALIFICATIONS, EXPERIENCE, &amp; SKILLS: - Relevant undergraduate degree; MBA/ DBA is preferred. - PMP certification is preferred. - Minimum 7 years of experience in a senior/ executive management civil construction/ contracting role - Exceptional project management skills - Exceptional oral and written communication skills - Leadership Skills - Analytical Skills - Problem Solving Skills - Facilitation Skills -Time Management Skills - Negotiation Skills - Mediation Skills . PERSON SPECIFICATIONS - Demonstrated grasp of financial and strategic planning - Able to adapt to changes to the internal and/ or external environment - Demonstrated grasp of performance management - Able to operate tactically and strategically - Committed and self-driven</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Relevant undergraduate degree; MBA/ DBA is preferred.</li><li>PMP certification is preferred.</li><li>Minimum 7 years of experience in a senior/ executive management civil construction/ contracting role</li><li>Exceptional project management skills</li><li>Exceptional oral and written communication skills</li><li>Leadership Skills</li><li>Analytical Skills</li><li>Problem Solving Skills</li><li>Facilitation Skills</li><li>Time Management Skills</li><li>Negotiation Skills</li><li>Mediation Skills</li><li>Demonstrated grasp of financial and strategic planning</li><li>Able to adapt to changes to the internal and/ or external environment</li><li>Demonstrated grasp of performance management</li><li>Able to operate tactically and strategically</li><li>Committed and self-driven</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals.</p><p>CORE WORK ACTIVITIES</p><p>Leading Room Operations Team</p><p>Verifies that goals are being translated to the team as they relate to guest tracking and productivity. Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths. Verifies that the team has the capabilities to meet expectations. Leads by example demonstrating self-confidence, energy and enthusiasm. Assists employees in understanding guests ever-changing needs and expectations, and exceeding them.</p><p>Managing Property Rooms Operations Function(s)</p><p>Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping). Follows property specific second effort and recovery plan. Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters. Takes proactive approaches when dealing with employee concerns. Extends professionalism and courtesy to employees at all times. Communicates/updates all goals and results with employees. Meets semiannually with staff on a one-to-one basis. Assists/teaches the team scheduling against guest and hours/occupied room goals. Performs hourly job functions as needed. Performs other duties, as assigned, to meet business needs.</p><p>Managing and Monitoring Activities that Affect the Guest Experience</p><p>Understands the brand's service culture. Provides excellent customer service by being readily available/approachable for all guests. Strives to continually improve guest and employee satisfaction. Takes proactive approaches when dealing with guest concerns. Extends professionalism and courtesy to guests at all times. Responds timely to customer service department request. Verifies that all team members meet or exceed all hospitality requirements.</p><p>Managing Profitability</p><p>Assists in performing required annual Quality audit with General Manager (GM) &amp; Regional Director (RD). Verifies that a viable key control program is in place. Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Strives to maximize the financial performance of the department.</p><p>Conducting Human Resources Activities</p><p>Interviews and assists in making hiring decisions. Receives hiring recommendations from team supervisors. Verifies that orientations for new team members are thorough and completed in a timely fashion. Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable. Celebrates successes and publicly recognizes the contributions of team members.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.</li><li>OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.</li></ul><p></p></section>

<h3 >About BIRASA</h3> <p >BIRASA is seeking an experienced and qualified <strong >Project Manager – Hospitality Development (Architect / Civil Engineer)</strong> to lead a significant luxury hotel/resort development in Medina. This is a full-time, senior-level position requiring on-site presence in Medina.</p> <h3 >The Role</h3> <p >The Project Manager will be responsible for overseeing all construction phases of a large-scale luxury hospitality project. This role requires a professional with proven experience in managing prestigious hospitality developments or giga-projects, such as those in NEOM, the Red Sea, AlUla, or equivalent luxury hotel and resort initiatives. The primary objective is to ensure project delivery on time, within budget, and to the highest international quality standards, while safeguarding all project objectives across cost, schedule, quality, safety, and risk management.</p> <h3 >Key Responsibilities</h3> <ul > <li >Oversee overall construction execution, schedule, and budget control for the project.</li> <li >Coordinate effectively with consultants, contractors, suppliers, and relevant authorities.</li> <li >Manage contractor performance to ensure compliance with specifications, contract requirements, and project objectives.</li> <li >Monitor project progress and implement strategic measures to mitigate potential delays.</li> <li >Ensure full compliance with the Saudi Building Code and all other relevant regulations.</li> <li >Review and coordinate architectural, structural, and Mechanical, Electrical, and Plumbing (MEP) drawings.</li> <li >Manage Quality Assurance (QA) and Quality Control (QC) processes across all construction packages.</li> <li >Report project progress regularly to senior management and key project stakeholders.</li> </ul> <h3 >Required Qualifications</h3> <ul > <li >A degree in Architecture or Civil Engineering.</li> <li >A minimum of <strong >10 years of experience</strong> in project management, specifically within hospitality development or large-scale giga-projects.</li> <li >Demonstrated experience in managing complex construction projects from inception to completion.</li> </ul> <h3 >Essential Skills</h3> <ul > <li >Strong leadership and effective decision-making capabilities.</li> <li >Comprehensive knowledge of construction methods, cost control principles, and Saudi regulations.</li> <li >Proficiency in reading and coordinating architectural, structural, and MEP drawings.</li> </ul> <h3 >Work Environment</h3> <p >This is a full-time, on-site position based in Medina. The successful candidate will be required to work from the project location to effectively manage all aspects of the development.</p>

Dussmann Ajlan & Bros is pleased to announce a new career opportunity for the position of Project Director, based in the , Yanbu/Umluj,Saudi Arabia.<br><br>DESCRIPTION:Lead the delivery of facilities management consultancy projects, ensuring compliance with contractual obligations, client expectations and applicablestandards. Act as a trusted adviser to clients, oversee FM service provider performance, lead multidisciplinary consultancy teams, and drive operationalimprovement, asset performance and financial results.<br>Key Responsibility:PROJECT LEADERSHIP AND DELIVERY· Direct FM consultancy projects, ensuring services meet the agreed scope, quality standards, budgets and delivery timelines.· Develop project delivery plans, allocate resources, assign responsibilities and monitor progress against milestones.· Ensure compliance with applicable regulations, safety requirements and relevant standards and guidance, including SFG20, NFPA, the Saudi Building Code (SBC), ASHRAE, CIBSE and BICSc.· Identify project risks, implement mitigation measures and ensure timely resolution of issues.· Provide management and clients with regular reports on project performance, deliverables, risks and corrective actions.<br>CLIENT AND STAKEHOLDER MANAGEMENT· Serve as the primary senior point of contact for clients, FM service providers and internal stakeholders.· Build strong client relationships, understand their operational priorities and provide practical, tailored recommendations.· Act as a trusted adviser on facility operations, asset management, service quality and long-term improvement planning.· Lead performance review meetings and ensure stakeholder decisions and agreed actions are documented and followed through.<br>FM SERVICE PROVIDER OVERSIGHT· Oversee FM service providers on behalf of clients, ensuring compliance with contractual requirements, service level agreements and keyperformance indicators.· Lead performance evaluations, compliance gap analyses, technical reviews and monitoring of operation and maintenance activities.· Review maintenance strategies, staffing arrangements, service delivery plans and cost-control measures.· Provide technical direction and monitor corrective actions to address performance gaps and improve service delivery.· Promote proactive maintenance, innovation and continuous improvement across hard and soft FM services.<br>ASSET MANAGEMENT AND TECHNICAL ADVISORY· Lead asset condition surveys and assessments to identify defects, maintenance requirements, replacement priorities and estimated replacementcosts. Oversee the preparation of asset replacement plans, technical specifications and associated tender documents.· Support clients with design and technical document reviews, installation inspections, testing and commissioning witnessing, and asset handover.· Review asset information, O&M manuals and handover documentation for completeness and alignment with client requirements.· Develop FM strategies that improve asset reliability, lifecycle value, sustainability and operational efficiency.<br>TENDERING AND MOBILISATION· Lead the preparation of requests for proposals (RFPs), scopes of work, service specifications, performance requirements and evaluation criteria.· Oversee technical and commercial evaluations of FM service provider and specialist contractor submissions.· Support clients throughout tender clarification, evaluation and appointment processes.· Oversee FM service provider mobilization, including readiness reviews, resource deployment and transition arrangements.<br>GOVERNANCE QUALITY AND TEAM DEVELOPMENT· Lead and mentor multidisciplinary FM consultancy teams, setting clear objectives and accountability.· Oversee the development of client-specific FM policies, procedures, inspection checklists, reporting templates and other required documentation.· Ensure the quality, consistency and timely submission of consultancy deliverables.· Identify training needs and coordinate development programmes for consultancy teams and, where required, client and service providerpersonnel. Promote a culture of safety, collaboration, professional integrity and service excellence.<br>FINANCIAL AND COMMERCIAL MANAGEMENT· Manage the profit and loss (P&L) performance of assigned FMC projects and contribute to company financial objectives.· Prepare and control project budgets, monitor expenditure and forecasts, and implement measures to protect profitability.· Optimize resource deployment and identify cost efficiencies while maintaining contractual compliance and service quality.· Monitor scope changes and their commercial implications, ensuring appropriate documentation and approvals.<br>EXPERIENCE· A minimum of 15 years of relevant experience in facilities management, consultancy or related operations.· At least 5 years of experience in client-side FM consultancy or managing agent roles.· Proven experience managing large-scale, high-profile or VVIP facilities within government or corporate environments.· Demonstrated experience leading multidisciplinary teams and overseeing FM service providers.· Strong experience in asset condition assessments, FM tendering, mobilization, performance management and technical advisory services.· Proven capability in project budgeting, cost control and P&L management.<br>EDUCATION & CERTIFICATION· Bachelor’s degree in electrical engineering, Mechanical Engineering, Facilities Management or a related discipline.· Certified Facility Manager (CFM) or Facility Management Professional (FMP).· Project Management Professional (PMP) or PRINCE2.· LEED Accredited Professional (LEED AP) or Certified Energy Manager (CEM).· Relevant BICSc qualifications.· NEBOSH International General Certificate or relevant OSHA training.· Master of Business Administration (MBA) is an advantage.<br>KEY COMPETENCIES· Strategic leadership and sound commercial judgement.· Strong technical knowledge of hard and soft FM services.· Client relationship management and stakeholder engagement.· Contract management and service provider performance oversight.· Analytical thinking, problem-solving and risk management.· Clear communication, report writing and presentation skills.· Team leadership, coaching and continuous improvement.<br>If you are an experienced Project Director with a proven track record, we encourage you to apply and become part of our growing team.

<h3 >About the Opportunity</h3> <p >Rotana Hotels is seeking a <strong >Director of Business Development</strong> to join its team in Medina, Al Madinah, Saudi Arabia. This is a full-time position for a commercially astute leader who will drive the property's commercial growth agenda within a dynamic market.</p> <h3 >Role Overview</h3> <p >The Director of Business Development will lead the property’s sales team and be responsible for its commercial performance. This high-ownership role requires a leader capable of setting strategic direction, building a robust business pipeline, and maintaining rigorous performance standards across the team. The successful candidate will be a passionate commercial leader focused on delivering high levels of customer service and implementing all business requirements for the organization.</p> <h3 >Core Responsibilities</h3> <ul > <li >Develop a deep understanding of the religious tourism (Umrah/Hajj) ecosystem, including operator functions, booking cycles, seasonality peaks (Ramadan, Hajj, winter Umrah season), and contracting methods (allotments, series groups, ad-hoc).</li> <li >Leverage an established network with Umrah/Hajj operators, DMCs, and travel agents, maintaining existing relationships with top Saudi, Gulf, South Asian, and international Umrah wholesalers and tour operators.</li> <li >Secure and manage business with government and institutional accounts, including Saudi ministries, quasi-government entities, and religious authorities (*, Ministry of Hajj and Umrah-linked business).</li> <li >Manage high-volume, high-ADR group contracts profitably.</li> <li >Apply commercial and revenue acumen to business-mix decisions (group vs. FIT, series vs. ad-hoc), collaborating closely with revenue management to impact RevPAR and profitability.</li> <li >Lead and build the sales team, setting clear goals and targets, holding individuals accountable, and rigorously evaluating performance.</li> <li >Allocate resources smartly, identifying genuine needs and deploying them accordingly (*, representation or focused effort in key feeder/source markets).</li> <li >Plan commercial strategy around the peak/trough patterns of the religious calendar, adapting to seasonality and demand volatility.</li> <li >Maintain working knowledge of the Nusuk platform and Ministry of Hajj &amp; Umrah regulations, understanding their impact on allotments, group registration, and compliance.</li> <li >Exercise financial and credit-risk awareness with agents, making sound judgments on credit terms, deposit structures, and payment risk to protect cash flow.</li> <li >Develop a local corporate and diversification pipeline beyond religious tourism to balance seasonality and reduce dependence on pilgrim volume.</li> <li >Utilize data and CRM systems to track performance, forecast pace accurately, and report pipeline visibility.</li> <li >Demonstrate a strong command of channel distribution, staying informed on evolving trends for the pilgrim market across OTAs, wholesale, direct, GDS, and emerging booking platforms.</li> <li >Consistently benchmark against the competitive set and adjust strategy proactively.</li> <li >Effectively use all systems, CRM, and commercial tools to drive productivity and decision-making.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >A minimum of <strong >10 years of experience</strong> in a commercial leadership role.</li> <li >Proven command of sales strategy.</li> <li >Deep-rooted relationships within the religious tourism sector and relevant institutional accounts.</li> </ul> <h3 >Essential Skills and Attributes</h3> <ul > <li >Strong leadership and team-building capabilities.</li> <li >Commercial and revenue acumen.</li> <li >Adaptability to market seasonality and demand volatility.</li> <li >Financial and credit-risk awareness.</li> <li >Data and CRM discipline.</li> <li >Strong command of channel distribution.</li> <li >Benchmarking and market awareness.</li> <li >Fluency within brand governance and commercial doctrine.</li> </ul> <h3 >Candidate Profile</h3> <p >The ideal candidate will possess a proven command of sales strategy, deep-rooted relationships within the industry, and fluency in brand governance and commercial doctrine. This role offers an opportunity to shape the commercial destiny of a significant property in the region.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a strategic, highly experienced, and integrity-driven Director of Finance to join the opening team at Four Seasons Hotel Madinah . Reporting directly to the General Manager, with dotted line reporting to the Regional Director of Finance and Vice President Operations Finance, you will be an integral member of the Hotel Leadership team, collectively responsible for key strategic and operational decisions for the hotel. In this role, you will be responsible for safeguarding the hotel s assets and financial resources, providing timely and accurate financial information, establishing and enforcing strong internal controls, and offering sound financial counsel to senior leadership. You will ensure that the hotel operates in full compliance with local regulations, corporate policies and procedures, and the terms and conditions of the Management Agreement. As a senior leader, you will also serve as a cultural advocate of the Golden Rule, supporting a workplace where people are valued, developed, and empowered to deliver exceptional guest experiences.</p><p>What You Will Do</p><ul><li>Lead and oversee all Finance functions, including Accounting, Financial Reporting, Purchasing, Information Technology, Cost Control, Income Audit, Credit, Accounts Payable, General Cashier, Payroll, Receiving, and related financial operations.</li><li>Safeguard hotel assets and financial resources by establishing, maintaining, and enforcing effective internal controls.</li><li>Provide timely, accurate, and meaningful financial information to support strategic and operational decision-making.</li><li>Direct the preparation of annual budgets, business plans, forecasts, and long-term financial projections.</li><li>Monitor financial performance, analyze business trends, and provide recommendations to maximize profitability and operational efficiency.</li><li>Ensure compliance with generally accepted accounting principles, local statutory requirements, corporate financial policies, and the Management Agreement.</li><li>Provide financial counsel and business partnership to the General Manager, Hotel Leadership team, and department heads.</li><li>Oversee cash flow management, banking relationships, capital expenditure, working capital, and financial risk management.</li><li>Ensure proper financial controls are in place across Accounting, Purchasing, Food &amp; Beverage Control, and related operational areas.</li><li>Collaborate with Operations, Revenue Management, Sales &amp; Marketing, Food &amp; Beverage, Rooms Division, and People &amp; Culture to support the hotel s commercial and operational goals.</li><li>Lead relationships with external auditors, financial institutions, regulatory authorities, ownership representatives, and corporate finance teams.</li><li>Act as a catalyst for change by identifying process improvements, strengthening systems, and supporting business transformation initiatives.</li><li>Recruit, lead, mentor, and develop the Finance team, fostering a culture of accountability, transparency, integrity, and continuous improvement.</li><li>Promote the Four Seasons Golden Rule by creating a respectful and supportive workplace where employees are empowered to perform at their best.</li><li>Support pre-opening activities, system implementations, financial setup, policy development, and strategic projects as required.</li></ul><p>What We Offer</p><ul><li>Competitive salary.</li><li>Housing and transportation allowances.</li><li>Complimentary meals and uniform cleaning.</li><li>Medical and life insurance.</li><li>Employee Assistance Program and worldwide complimentary room nights.</li><li>Leadership development and career growth opportunities.</li><li>Additional family benefits.</li></ul><p>Schedule &amp; Hours</p><p>This is a full-time role.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Accounting, Finance, Business Administration, or a related field.</li><li>Professional accounting qualification such as CPA, CA, ACCA, CMA, or equivalent is highly preferred.</li><li>Proven experience as a Director of Finance , Assistant Director of Finance, or senior finance leadership role within a luxury hotel or international hospitality environment.</li><li>Strong technical knowledge of generally accepted accounting principles and hotel financial practices.</li><li>Comprehensive knowledge of all key areas within Finance, including Accounting, Purchasing, Food &amp; Beverage Control, Credit, Income Audit, Payroll, Accounts Payable, Cost Control, and Financial Reporting.</li><li>Strong business acumen with the ability to understand operational needs and contribute to key strategies and business decisions.</li><li>Highest level of integrity, transparency, professionalism, and sound judgment.</li><li>Strong leadership and talent management skills, with a passion for developing people and building high-performing teams.</li><li>Ability to act as a trusted business partner to senior leadership and as an employee champion within the hotel.</li><li>Excellent analytical, communication, influencing, and stakeholder management skills.</li><li>Experience with hospitality financial systems &amp; platforms, property management systems, and reporting tools.</li><li>Fluency in English and Arabic is essential.</li><li>Suitable candidates must be eligible to work in Saudi Arabia .</li></ul><p></p></section>

Our client is one of Saudi Arabia's established and highly experienced construction and infrastructure groups, with a track record spanning more than four decades across civil construction, infrastructure, roads, bridges, railways, water, energy, buildings and specialist industrial projects.<br>The Group has delivered an extensive portfolio of major infrastructure developments across Saudi Arabia and the wider region. Its current portfolio represents more than SAR 50 billion in project value, encompassing major national infrastructure and development programmes with a proven track record of successfully delivered rail infrastructure projects with KSA.<br>The Role:We are seeking an established Project Director with a substantial track record of delivering major railway, transportation or infrastructure projects. The successful candidate will take overall leadership responsibility for the delivery of a multi-billion SAR railway infrastructure project, based on site in Western Saudi. You will provide strategic and operational leadership across the full project lifecycle, working with senior client representatives, consultants, JV/consortium partners, specialist contractors and internal project teams.<br>The project will encompass the delivery of major railway and associated civil infrastructure, including track, stations, depots, earthworks, structures, roads, utilities, drainage, MEP, landscaping and interfaces with specialist railway systems.<br>Key Responsibilities Provide overall leadership and direction for the project and establish a clear delivery strategy. Take full accountability for project performance across programme, cost, quality, HSE and delivery. Lead project mobilisation and establish the project organisation, governance and delivery structure. Manage large multidisciplinary teams across construction, engineering, commercial, planning, procurement, HSE and QA/QC. Oversee the delivery of major civil, structural, railway and associated infrastructure works. Ensure effective coordination between design, construction, railway infrastructure and specialist systems interfaces. Establish and maintain robust project programmes and ensure critical milestones are achieved. Lead commercial performance, cost management, variations, claims and contractual obligations. Manage major subcontractors, suppliers, consultants and project partners. Develop effective relationships with the client, authorities, consultants and other key stakeholders. Identify and proactively manage project risks, opportunities and critical delivery issues. Maintain the highest standards of HSE, quality and environmental performance. Ensure compliance with Saudi regulations, project specifications and contractual requirements. Provide regular reporting and strategic recommendations to senior management. Lead the project through construction, testing, commissioning and handover as required.<br>Candidate Profile:Essential Requirements20+ years' professional experience within major infrastructure, construction, transportation or railway projects. Proven experience leading large-scale, multi-billion SAR/USD projects or programmes. Strong GCC experience, with significant Saudi Arabia experience highly preferred. Demonstrable experience operating at Project Director level with overall responsibility for major project delivery. Strong civil infrastructure and construction background. Experience managing complex multidisciplinary teams and major project interfaces. Strong commercial and contractual understanding. Experience working within major contractor, JV or consortium environments. Strong understanding of project controls, programme management, risk, HSE and QA/QC. Excellent stakeholder-management and communication skills. Experience with major Saudi clients, government entities, consultants and international JV partners would be highly advantageous.<br>Education Bachelor's degree in Civil Engineering, Construction, Railway Engineering, Infrastructure or a related discipline. Master's degree and/or recognised project management qualification advantageous. Professional accreditation such as Chartered Engineer, PMP or equivalent would be beneficial.

<div> <p> <strong>JOB SUMMARY</strong> </p> <p> </p> <p>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.</p> <p> </p> <p> <strong>CANDIDATE PROFILE </strong> </p> <p> </p> <p> <strong>Education and Experience</strong> </p> <p> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.</p> <p>OR</p> <p> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</p> <p> </p> <p> <strong>CORE WORK ACTIVITIES</strong> </p> <p> </p> <p> <strong>Supporting Management of Front Desk Team </strong> </p> <p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p> <p> Encourages and builds mutual trust, respect, and cooperation among team members.</p> <p> Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.</p> <p> Ensures employee recognition is taking place on all shifts.</p> <p> Establishes and maintains open, collaborative relationships with employees.</p> <p> </p> <p> <strong>Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals</strong> </p> <p> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</p> <p> Develops specific goals and plans to prioritize, organize, and accomplish your work.</p> <p> Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</p> <p> Strives to improve service performance.</p> <p> Collaborates with the Front Office Manager on ways to continually improve departmental service.</p> <p> Communicates a clear and consistent message regarding the Front Office goals to produce desired results.</p> <p> Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.</p> <p> Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</p> <p> </p> <p> <strong>Ensuring Exceptional Customer Service </strong> </p> <p> Provides services that are above and beyond for customer satisfaction and retention.</p> <p> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p> <p> Serves as a role model to demonstrate appropriate behaviors.</p> <p> Sets a positive example for guest relations.</p> <p> Displays outstanding hospitality skills.</p> <p> Empowers employees to provide excellent customer service.</p> <p> Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.</p> <p> Provides feedback to employees based on observation of service behaviors.</p> <p> Handles guest problems and complaints effectively.</p> <p> Interacts with guests to obtain feedback on product quality and service levels.</p> <p> </p> <p> <strong>Managing Projects and Policies</strong> </p> <p> Implements the customer recognition/service program, communicating and ensuring the process.</p> <p> Ensures compliance with all Front Office policies, standards and procedures.</p> <p> Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.</p> <p> </p> <p> </p> <p> <strong>Additional Responsibilities </strong> </p> <p> Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.</p> <p> Analyzes information and evaluating results to choose the best solution and solve problems.</p> <p> Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</p> <p> Functions in place of the Front Office Manager in his/her absence.</p> <p> Communicates critical information from pre- and post-convention meetings to the Front Office staff.</p> <p> Participates in department meetings.</p> <p> </p> </div> <div> </div> <p> <i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i> </p>

<div dir="rtl"><h3 >نبذة عن الدور</h3> <p >تبحث شركة لفيف المميزة الفندقية عن <strong >مدير عمليات موارد بشرية</strong> للانضمام إلى فريقها في المدينة المنورة. يتولى شاغل هذه الوظيفة بدوام كامل مسؤولية الإشراف المباشر على كافة أنشطة وعمليات الموارد البشرية لضمان سير العمل بكفاءة وفعالية عالية.</p> <h3 >الهدف من الوظيفة</h3> <p >يهدف هذا الدور إلى المشاركة الفعالة في صياغة الأهداف الرئيسية والخطط والبرامج المتعلقة بعمليات الموارد البشرية. كما يشمل الإشراف المباشر على إدارة وتخطيط وتنظيم هذه العمليات، ومتابعة فرق العمل لضمان توفير كافة الموارد التقنية والبشرية اللازمة لسير العمليات اليومية بأقصى درجات الكفاءة والفعالية.</p> <h3 >المهام والمسؤوليات الرئيسية</h3> <ul > <li >المشاركة في تطوير الأهداف الرئيسية لإدارة عمليات الموارد البشرية، وضمان وجود الأطر والمقاييس الدقيقة لقياس مستوى تحقيق هذه الخطط والأهداف.</li> <li >تطوير الخطط والبرامج والمشروعات التفصيلية لعمليات وإجراءات الموارد البشرية، وإدارة رسم العمليات وتخطيطها وتحسينها المستمر، ومتابعة تنفيذها لتحقيق أفضل المخرجات ومستويات الخدمة والكفاءة.</li> <li >متابعة التعديلات والتغييرات في سياسات الموارد البشرية والتنسيق مع الإدارات المعنية لضمان انعكاس هذه التعديلات على عمليات الموارد البشرية مثل الإجازات، النقل، التدريب، والترقية.</li> <li >تحديد احتياجات إدارة عمليات الموارد البشرية من الموارد المالية والبشرية والمستلزمات الإدارية الضرورية لتنفيذ وإدارة الأعمال والأنشطة.</li> <li >الإشراف على إعداد وتحضير الملخصات والتقارير العامة المتعلقة بعمليات الموارد البشرية، وعرضها على الإدارة العليا، وإحاطتها بالتحديات والمستجدات، وتقديم الاستشارات حول القضايا والمبادرات المستقبلية المهمة.</li> </ul> <h3 >المؤهلات والخبرات المطلوبة</h3> <p >يتطلب هذا الدور خبرة عملية تتراوح بين <strong >سنتين إلى خمس سنوات</strong> في مجال عمليات الموارد البشرية أو ما يعادلها. يجب أن يمتلك المرشح القدرة على إدارة فرق العمل وتخطيط الموارد بفعالية.</p> <h3 >بيئة العمل</h3> <p >يقع مقر العمل لهذه الوظيفة في <strong >المدينة المنورة</strong>، وهي وظيفة <strong >بدوام كامل</strong> ضمن بيئة عمل ديناميكية في القطاع الفندقي.</p> <h3 >التقديم للوظيفة</h3> <p >ندعو المهتمين ممن تنطبق عليهم المتطلبات المذكورة أعلاه للتقديم لهذه الفرصة. سيتم التواصل مع المرشحين المؤهلين لمناقشة الخطوات التالية.</p></div>

<ul><li>&nbsp;Build and maintain strong professional relationships with travel agents and corporate partners.</li><li>Room Reservations: Process, verify, and confirm room bookings and allocations requested by agents.</li><li>Invoicing &amp; Billing: Generate, review, and send accurate financial invoices to agents based on confirmed stays.</li><li>Sales Support: Promote company services, handle inquiries, and help achieve company occupancy targets.</li></ul>

<h3 >About the Role</h3> <p >IHG Hotels &amp; Resorts is seeking an <strong >Assistant Front Office Manager</strong> for a full-time position in Medina, Al Madinah. This role is central to ensuring exceptional first impressions and managing comprehensive front office operations, encompassing guest registration, reservations, porter services, and concierge functions.</p> <h3 >Key Responsibilities</h3> <ul > <li >Manage and coach the front office team to deliver high standards of guest experience and service.</li> <li >Engage with guests to build relationships and resolve any complaints effectively.</li> <li >Conduct regular front office inspections to maintain service quality and guest satisfaction.</li> <li >Assist in budget preparation and identify opportunities to drive revenue through walk-ins and front desk up-selling.</li> <li >Train team members on operational procedures and lead during emergency or crisis situations.</li> <li >Report to the Director of Rooms and oversee a team of front desk employees across various specialisms.</li> </ul> <h3 >Required Qualifications and Experience</h3> <ul > <li >Bachelor’s degree, higher education qualification, or equivalent in Hotel Management or Business Administration.</li> <li >Minimum of 3 years of Front Office or Guest Service experience, including management experience.</li> <li >At least 2 years of proven experience as an Assistant Front Office Manager in Madinah or Makkah hotels.</li> <li >Must be Saudi talent.</li> <li >Possess excellent operational knowledge of the hospitality sector and a strong understanding of local business trends and market dynamics.</li> <li >Hands-on experience with the Oracle OPERA PMS Front Office system.</li> </ul> <h3 >Essential Skills</h3> <ul > <li >Excellent verbal and written communication skills in both English and Arabic.</li> <li >Strong attention to detail.</li> <li >Proficient administrative and time management skills.</li> <li >Ability to work collaboratively within a team and adapt to new learning.</li> </ul> <h3 >Work Environment and Benefits</h3> <p >IHG Hotels &amp; Resorts provides a supportive work environment that fosters growth and collaboration. The company offers a competitive salary, a full uniform, room discounts, and comprehensive training programs. IHG promotes a culture of trust, support, and acceptance, valuing diverse backgrounds and perspectives. The myWellbeing framework supports employee health, lifestyle, and workplace wellbeing.</p> <h3 >Company Overview</h3> <p >IHG Hotels &amp; Resorts is a global hospitality company committed to delivering memorable guest experiences and fostering a collaborative environment for its team members.</p>

<p>To manage and coordinate the company’s transportation operations efficiently, safely, and profitably while ensuring timely vehicle deployment, driver performance, customer satisfaction, and compliance with Saudi regulations.</p><p>Key Responsibilities</p><ol><li><p><strong>Transport Operations Management</strong></p><ul><li><p>Plan, coordinate, and supervise daily transportation activities.</p></li><li><p>Allocate vehicles and drivers according to customer requirements and schedules.</p></li><li><p>Ensure timely pickup, delivery, loading, and unloading.</p></li><li><p>Monitor daily trips, routes, and vehicle utilization.</p></li></ul></li><li><p><strong>Fleet Management</strong></p><ul><li><p>Maintain proper control of all company vehicles and equipment.</p></li><li><p>Monitor vehicle availability, utilization, mileage, fuel consumption, and downtime.</p></li><li><p>Coordinate preventive maintenance, repairs, inspections, and vehicle servicing.</p></li><li><p>Minimize vehicle breakdowns and operational downtime.</p></li></ul></li><li><p><strong>Driver Management</strong></p><ul><li><p>Supervise drivers and ensure compliance with company policies.</p></li><li><p>Prepare driver duty schedules and trip assignments.</p></li><li><p>Monitor driver attendance, performance, working hours, and behavior.</p></li><li><p>Ensure drivers have valid licenses, permits, and required documentation.</p></li><li><p>Conduct regular driver briefings on safety and operational procedures.</p></li></ul></li><li><p><strong>Route & Trip Planning</strong></p><ul><li><p>Plan efficient routes to reduce fuel consumption, travel time, and operating costs.</p></li><li><p>Monitor trips using GPS/tracking systems where available.</p></li><li><p>Handle delays, breakdowns, route issues, and other operational problems promptly.</p></li></ul></li><li><p><strong>Customer & Delivery Coordination</strong></p><ul><li><p>Coordinate transportation requirements with customers and internal departments.</p></li><li><p>Ensure deliveries are completed according to agreed schedules.</p></li><li><p>Handle customer complaints and resolve transportation-related issues.</p></li><li><p>Maintain good relationships with key customers and transport partners.</p></li></ul></li><li><p><strong>Safety & Compliance</strong></p><ul><li><p>Ensure all transportation activities comply with <strong>Saudi traffic, transport, safety, and regulatory requirements</strong>.</p></li><li><p>Implement company health and safety procedures.</p></li><li><p>Investigate accidents, incidents, and vehicle damage and prepare reports.</p></li><li><p>Ensure proper use of PPE and safe loading/unloading procedures.</p></li></ul></li><li><p><strong>Cost Control</strong></p><ul><li><p>Monitor fuel, maintenance, overtime, tolls, subcontracting, and other transportation expenses.</p></li><li><p>Identify opportunities to reduce operating costs without compromising service quality.</p></li><li><p>Monitor cost per trip, cost per kilometer, and vehicle profitability where applicable.</p></li></ul></li><li><p><strong>Documentation & Reporting</strong></p><ul><li><p>Maintain accurate records of trips, deliveries, fuel, maintenance, accidents, and vehicle utilization.</p></li><li><p>Prepare daily, weekly, and monthly transportation reports.</p></li><li><p>Track KPIs such as:</p><ul><li><p>On-time delivery %</p></li><li><p>Vehicle utilization %</p></li><li><p>Fuel consumption</p></li><li><p>Vehicle downtime</p></li><li><p>Maintenance cost</p></li><li><p>Number of trips</p></li><li><p>Accident/incident rate</p></li><li><p>Customer complaints</p></li></ul></li></ul></li><li><p><strong>Team Coordination</strong></p><ul><li><p>Coordinate with <strong>Logistics, Warehouse, Sales, Trading, Finance, HR, and Maintenance</strong> departments.</p></li><li><p>Supervise transport coordinators, dispatchers, drivers, and other operational staff.</p></li><li><p>Allocate responsibilities and ensure proper shift coverage.</p></li></ul></li><li><p><strong>Emergency & Problem Management</strong></p></li></ol><ul><li><p>Respond quickly to vehicle breakdowns, accidents, delivery delays, customer issues, and other emergencies.</p></li><li><p>Arrange replacement vehicles or drivers when required.</p></li><li><p>Maintain contingency plans to ensure business continuity.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Required Qualifications & Experience</p><ul><li><p>Bachelor’s degree or diploma in <strong>Logistics, Transportation, Supply Chain Management, Business Administration</strong>, or a related field.</p></li><li><p><strong>Minimum 4 years of experience in transportation/fleet operations</strong>, preferably in Saudi Arabia.</p></li><li><p>Strong knowledge of fleet and driver management.</p></li><li><p>Good knowledge of Saudi transportation and traffic regulations.</p></li><li><p>Experience with GPS/fleet tracking and transport management systems is preferred.</p></li><li><p>Strong communication, leadership, planning, and problem-solving skills.</p></li><li><p>Ability to work under pressure and manage multiple vehicles/trips simultaneously.</p></li><li><p>Good knowledge of <strong>MS Excel and reporting</strong>.</p></li></ul><p>Key Performance Objective</p><p><strong>Ensure safe, efficient, cost-effective, and timely transportation operations while maximizing fleet utilization and maintaining high customer satisfaction.</strong></p>