Optometrist Jobs in Saudi
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<p>The Aviation Security Specialist supports the implementation, monitoring, and continuous improvement of aviation security measures in accordance with the Aircraft Operator Security Program (AOSP), applicable national regulations, and international aviation security standards. The role supports airport security permissions, audits, investigations, risk assessments, incident reviews, security documentation, crisis management activities, and coordination with internal departments, airport authorities, law enforcement agencies, and security service providers.</p><p><b>Key Responsibilities:</b></p><ul><li>Implement aviation security policies, procedures, and controls in accordance with the Aircraft Operator Security Program.</li><li>Coordinate the issuance and renewal of airport security permits for employees.</li><li>Liaise with airport security departments and relevant authorities regarding security access and operational requirements.</li><li>Conduct internal and external aviation security audits and inspections.</li><li>Prepare initial and final audit reports, including findings, corrective actions, and recommendations.</li><li>Monitor the implementation and closure of corrective and preventive actions.</li><li>Review security incidents submitted through the Safety and Security Reporting System.</li><li>Conduct or support aviation security investigations and prepare investigation reports.</li><li>Participate in aviation security risk assessments and recommend appropriate mitigation measures.</li><li>Support the development, review, and updating of security manuals, procedures, and departmental documentation.</li><li>Implement and monitor security policies and procedures at the company s headquarters and other facilities.</li><li>Participate in crisis management planning, exercises, and response activities.</li><li>Coordinate security-related meetings with internal departments, external authorities, and service providers.</li><li>Provide administrative and operational support to the Aviation Security function.</li><li>Maintain accurate, confidential, and audit-ready security records and reports.</li><li>Support compliance with requirements issued by GACA, airport authorities, law enforcement agencies, and other relevant regulatory bodies.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in security management, Aviation Management, Criminal Justice, Business Administration, or a related field.</li><li>Minimum of 2 years of experience in aviation security, airport security, airline security, regulatory compliance, or a related security function.</li><li>Good knowledge of national and international aviation security regulations and standards.</li><li>Experience conducting security audits, inspections, investigations, or risk assessments.</li><li>Strong report-writing, analytical, and documentation skills.</li><li>Strong communication, coordination, and stakeholder management skills.</li><li>Ability to handle confidential and sensitive security information.</li><li>Good proficiency in Microsoft Office applications.</li><li>Proficiency in English and Arabic.</li></ul><p>Preferred Qualifications</p><ul><li>Aviation security training or certification recognized by GACA, ICAO, or an equivalent authority.</li><li>Experience working for an airline, airport operator, aviation services company, or regulatory authority.</li><li>Knowledge of the Aircraft Operator Security Program and aviation security quality-control requirements.</li><li>Experience with security incident-reporting systems and crisis management programs.</li><li>Experience coordinating with government authorities, airport security departments, or law enforcement agencies.</li></ul><p>Knowledge, Skills & Competencies</p><ul><li>Aviation Security</li><li>Aircraft Operator Security Program</li><li>Security Audits and Inspections</li><li>Security Investigations</li><li>Security Risk Assessment</li><li>Regulatory Compliance</li><li>Corrective Action Management</li><li>Security Incident Reporting</li><li>Crisis Management</li><li>Security Manuals and Procedures</li><li>Airport Security Permits</li><li>Report Writing</li><li>Stakeholder Coordination</li><li>Confidentiality and Integrity</li><li>Planning and Organization</li></ul>
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<p>We are seeking an experienced and proactive <b>Metal Scrap Operations Specialist</b> with a minimum of <b>4 years of hands-on experience</b> in metal scrap management, purchasing, and sales.</p><p>In this role, you will take end-to-end ownership of our metal scrap operations. Beyond handling daily trading (buying and selling), you will be responsible for designing and implementing an efficient operational workflow—including scalehouse/truck weigh-in/out protocols, inventory control, and scrap trading cash management.</p><p>Key Responsibilities</p><p>1. Scrap Trading & Commercial Management</p><p> <b>Purchasing & Sourcing:</b> Identify, negotiate, and acquire ferrous and non-ferrous scrap metal from suppliers, industrial facilities, and vendors at competitive market rates.</p><p> <b>Sales & Distribution:</b> Build and maintain relationships with buyers, foundries, and exporters to secure the best selling prices for processed and raw scrap.</p><p> <b>Market Analysis:</b> Monitor local and global scrap metal market trends and pricing fluctuations to optimize buy/sell margins.</p><p>2. Truck & Weighbridge Traffic System</p><p> <b>System Implementation:</b> Design and set up an end-to-end system to manage, track, and log all trucks entering and leaving the yard.</p><p> <b>Weight & Traffic Control:</b> Oversee scalehouse operations to ensure precise gross, tare, and net weight recording for every inbound and outbound shipment.</p><p> <b>Loss & Fraud Prevention:</b> Implement verification checks to prevent weight discrepancies, unauthorized loads, or material misclassification.</p><p>3. Cash & Financial Control</p><p> <b>Cash Flow Management:</b> Manage daily cash disbursements for scrap purchases and reconcile cash collections from buyers.</p><p> <b>Financial Reporting:</b> Maintain accurate ledger entries, receipts, and daily cash flow summaries in coordination with the accounting team.</p><p> <b>Audit & Compliance:</b> Ensure all transactions are fully documented, traceable, and compliant with local financial regulations.</p><p>4. Yard & Material Handling Supervision</p><p> <b>Sorting & Grading:</b> Supervise material inspection, sorting, and grading to ensure maximum material value and clear quality standards.</p><p> <b>Operational Efficiency:</b> Optimize yard layout, loading/unloading times, and heavy equipment usage.</p><p>Qualifications & Requirements</p><p> <b>Experience:</b> Minimum <b>4 years of experience</b> directly in metal scrap management, handling, and trading (ferrous & non-ferrous).</p><p><br></p><p>What We Offer</p><p> Competitive salary package based on experience.</p><p> Performance/sales-based incentives.</p><p> Opportunities to shape and lead operational processes from the ground up.</p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Technical Skills:</b></p><p> Proven track record in scrap material grading, valuation, and market pricing.</p><p> Experience setting up or managing weighbridge/truck tracking management software.</p><p> Strong inventory control and ledger/cash handling skills.</p><p> <b>Soft Skills:</b> Exceptional negotiation, vendor management, and problem-solving abilities.</p><p> <b>Language:</b> Proficiency in Arabic and English (and local languages as required by market setup).</p></div>
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<span>We are seeking an experienced Senior GRC Specialist to lead and strengthen the Bank's Governance, Risk, and Compliance framework.<br> The successful candidate will be responsible for ensuring compliance with regulatory requirements, industry standards, and internal governance policies while driving enterprise risk management initiatives.<br> The role requires close collaboration with business, IT, Information Security, Internal Audit, Compliance, and regulatory authorities to maintain a strong control environment.<br> Key Responsibilities Develop, implement, and maintain Governance, Risk & Compliance (GRC) policies, standards, frameworks, and procedures.<br> Lead enterprise-wide risk assessments and maintain the organization's risk register.<br> Identify, assess, monitor, and report operational, technology, cybersecurity, and compliance risks.<br> Ensure compliance with banking regulations, regulatory requirements, and internal governance policies.<br> Perform control assessments and gap analyses to evaluate the effectiveness of security and compliance controls.<br> Coordinate internal audits, external audits, and regulatory examinations, ensuring timely remediation of findings.<br> Track audit observations, compliance issues, and risk mitigation plans through closure.<br> Prepare governance reports, compliance dashboards, and executive-level risk reports.<br> Ensure compliance with PCI DSS (Payment Card Industry Data Security Standard) requirements and support PCI DSS assessments, audits, evidence collection, and remediation activities.<br> Collaborate with business and IT teams to implement and maintain PCI DSS security controls across payment environments.<br> Support compliance initiatives related to ISO 27001, NIST CSF, COBIT, and other applicable regulatory and security frameworks.<br> Conduct third-party and vendor risk assessments.<br> Review new projects, systems, and technology initiatives from governance, risk, and compliance perspectives.<br> Promote risk awareness by delivering GRC and compliance training across the organization.<br> Stay current with emerging regulatory requirements and recommend improvements to governance and compliance processes.<br> Bachelor's degree in Information Technology, Information Security, Computer Science, Cybersecurity, Risk Management, Business Administration, or a related field.<br> 9+ years of experience in Governance, Risk & Compliance within the banking or financial services industry.<br> Strong knowledge of banking regulations and regulatory compliance requirements.<br> Hands-on experience with Enterprise Risk Management (ERM), IT Risk, Operational Risk, and Compliance Management.<br> Experience managing internal and external audits and regulatory inspections.<br> Experience with GRC platforms such as RSA Archer, ServiceNow GRC, MetricStream, or equivalent.<br> Strong understanding of Information Security Governance and internal control frameworks.<br> Experience with PCI DSS compliance programs , assessments, remediation, and audit coordination.<br> Excellent analytical, documentation, communication, and stakeholder management skills.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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<p>The company is seeking a Business Development Specialist with experience in building strategic relationships and developing commercial opportunities to enhance business growth and increase market share through marketing and sales of consulting services, representing the company before governmental entities and major corporations.</p><p>In this role, you will work closely with multiple teams to identify growth opportunities and analyze market trends. You will contribute to developing innovative strategies to strengthen our market presence and achieve business objectives. We believe that continuous learning and professional development are the keys to success, so we will provide you with training and guidance opportunities to help you improve your skills and expand your horizons.</p><p>We are looking for someone with a passion for challenges and a desire to make a positive impact on businesses. You will have the opportunity to work with a diverse group of clients and partners, which will enable you to expand your professional network and build valuable relationships. If you are looking for a work environment that encourages innovation and collaboration, this is the right place for you.</p><ol><li><b>Responsibilities:</b> Identify and analyze new commercial opportunities through market research and current trends, which helps enhance growth strategies.</li><li>Develop and implement innovative marketing strategies targeting various market segments, contributing to increased market share.</li><li>Collaborate with sales and marketing teams to ensure alignment of strategies with company objectives, enhancing the effectiveness of marketing campaigns.</li><li>Conduct regular analyses of market performance and competitors, which aids in making informed decisions regarding future directions.</li><li>Provide regular reports to senior management on market conditions and potential opportunities, contributing to strategic planning.</li><li>Build strong relationships with clients and potential partners, which helps increase collaboration and growth opportunities.</li><li>Organize workshops and seminars to enhance awareness of new products and services, improving customer experience.</li><li>Provide support to the sales team by supplying necessary information and analyses to improve performance.</li><li>Stay updated on the latest trends in market research and provide necessary recommendations to adjust company strategies.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Data Analysis: Ability to analyze data and extract valuable insights from available information.</li><li>Effective Communication: Strong communication skills to build professional relationships with clients and partners.</li><li>Strategic Thinking: Ability to think strategically and develop effective action plans.</li><li>Project Management: Skills in managing projects to ensure timely execution of initiatives.</li><li>Adaptability: Ability to adapt to rapid changes in the market and working environment.</li><li>Market Research Knowledge: Deep understanding of market research fundamentals and methodologies.</li></ul><p>- Experience of 3 to 5 years in business development or B2B sales.</p><p>- Preferred experience in engineering consulting or professional services sector.</p><p>- Good knowledge of competitors and government regulations.</p><p>- Exceptional skills in negotiation and proposal development and building partnerships.</p><ul><li>Innovation: Ability to think outside the box and propose new solutions to challenges.</li></ul></div>
<p>About the Role We're looking for a customer-focused and proactive Remote Customer Support Specialist to join our growing team. In this role, you'll help create exceptional customer experiences by providing timely support, resolving inquiries, and communicating effectively across multiple channels. If you enjoy helping people, solving problems, and delivering outstanding service, we'd love to hear from you. Key Responsibilities Customer Support Respond to customer inquiries via email, live chat, and phone in a professional and timely manner. Provide accurate information about products, services, policies, and processes. Assist customers with account questions, order updates, troubleshooting, and general support. Deliver empathetic, solution-oriented service that ensures a positive customer experience. Issue Resolution Investigate and resolve customer concerns efficiently. Escalate complex issues to the appropriate internal teams when needed. Accurately document customer interactions and resolutions in the CRM system. Follow up with customers to confirm issues have been fully resolved. Customer Experience Build lasting customer relationships through friendly, clear, and professional communication. Collect customer feedback and share insights that help improve products and services. Contribute to customer retention by consistently delivering high-quality support. Collaborate with teammates to maintain a positive, customer-first culture. Systems & Administrative Support Use CRM platforms, support software, and communication tools effectively. Keep customer records accurate and up to date. Assist in maintaining internal knowledge bases, FAQs, and support documentation. Follow company procedures and quality standards to ensure consistent service. What We Offer Fully remote work with flexible scheduling. Competitive compensation based on experience and qualifications. Opportunities for professional development and career growth. A collaborative, supportive, and inclusive team environment. The opportunity to make a meaningful impact on customer satisfaction and company success. Long-term career opportunities within a growing organization. Diversity & Inclusion We are committed to fostering a diverse, equitable, and inclusive workplace where everyone feels welcomed, respected, and empowered to succeed. We encourage applications from individuals of all backgrounds, experiences, and perspectives.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications</p><ul><li>1 2 years of experience in customer support, customer service, or a related role.</li><li>Excellent written and verbal communication skills.</li><li>Strong problem-solving abilities with a customer-first mindset.</li><li>Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.</li><li>Professional, dependable, patient, and detail-oriented.</li><li>Strong organizational and time management skills.</li><li>Comfortable working independently in a remote environment.</li><li>Experience with CRM platforms and customer support software is an advantage.</li><li>Proficiency with Microsoft Office or similar productivity tools.</li><li>High school diploma or equivalent required; additional education or relevant certifications are a plus.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>About the Role We're looking for a customer-focused and proactive Remote Customer Support Specialist to join our growing team. In this role, you'll help create exceptional customer experiences by providing timely support, resolving inquiries, and communicating effectively across multiple channels. If you enjoy helping people, solving problems, and delivering outstanding service, we'd love to hear from you. Key Responsibilities Customer Support Respond to customer inquiries via email, live chat, and phone in a professional and timely manner. Provide accurate information about products, services, policies, and processes. Assist customers with account questions, order updates, troubleshooting, and general support. Deliver empathetic, solution-oriented service that ensures a positive customer experience. Issue Resolution Investigate and resolve customer concerns efficiently. Escalate complex issues to the appropriate internal teams when needed. Accurately document customer interactions and resolutions in the CRM system. Follow up with customers to confirm issues have been fully resolved. Customer Experience Build lasting customer relationships through friendly, clear, and professional communication. Collect customer feedback and share insights that help improve products and services. Contribute to customer retention by consistently delivering high-quality support. Collaborate with teammates to maintain a positive, customer-first culture. Systems & Administrative Support Use CRM platforms, support software, and communication tools effectively. Keep customer records accurate and up to date. Assist in maintaining internal knowledge bases, FAQs, and support documentation. Follow company procedures and quality standards to ensure consistent service. What We Offer Fully remote work with flexible scheduling. Competitive compensation based on experience and qualifications. Opportunities for professional development and career growth. A collaborative, supportive, and inclusive team environment. The opportunity to make a meaningful impact on customer satisfaction and company success. Long-term career opportunities within a growing organization. Diversity & Inclusion We are committed to fostering a diverse, equitable, and inclusive workplace where everyone feels welcomed, respected, and empowered to succeed. We encourage applications from individuals of all backgrounds, experiences, and perspectives.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications 1 2 years of experience in customer support, customer service, or a related role. Excellent written and verbal communication skills. Strong problem-solving abilities with a customer-first mindset. Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. Professional, dependable, patient, and detail-oriented. Strong organizational and time management skills. Comfortable working independently in a remote environment. Experience with CRM platforms and customer support software is an advantage. Proficiency with Microsoft Office or similar productivity tools. High school diploma or equivalent required; additional education or relevant certifications are a plus.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Deliver timely Human Resource (HR) services to Nahdi staff by providing information or providing general support through overseeing the maintenance of records, files, and databases of employees at NMC s system. Execute the Personnel operations pertaining to staff termination, resignation's, employee relations, new hires, attendance and day to day personnel functions etc. Execute the Personnel updates on the Human Resources Management System (HRMS) in timely manner. The position will administer employees benefit plans and work closely with all Human Recourse divisions Also, will be responsible to provide best services to all employees. Personnel Senior specialist must handle and responsibilities for all Personnel functions includes Onboarding, self-services , Human resources development fund programs, Resignation & Clerance and accomplish, events management, QIWA platform any related tasks. Accountabilities Nahdi Staff: Approve Nahdi staff vacations through the review of the vacation request and the supporting documents in order to update the system and ensure the accurate implementation of the service. Review and approve the Human Resources (HR) letters for Nahdi staff through checking the employees history in order to update the system with relative information and to ensure timely implementation of the staff requests. Review and approve the Nahdi staff requests for any extra allowances in order to process the financial implications. Activate the service of the new employees on the system and finalize all related activities in regards to the on boarding from user name, password, nametag, switching bank details .etc. in order to ensure that the system is updated and to facilitate the finalization of the on boarding process. Quality check on the receiving of the ID, ATM visa and residence of Nahdi employees to ensure compliance and to ensure timely delivery of the Personnel services. Department Management: Manage the performance of the assigned team through monitoring the KPIs achievement, coaching, following up any obstacles, provide performance feedback and conversations, coaching etc to ensure the achievement of the set objectives. Generate and execute the probation period report and consequences on new hires in order to communicate to the concerned stakeholders the probation period results whether on hiring or termination. Employee duties are not limited only to the above-mentioned Accountabilities; he/she may perform other duties as assigned. Work Environment Indoors : 100 % Outdoors : 0% Working Days : 5 Working Days Days off : 2 Days Off Working Hours : 8:00 AM 6:00 PM (1 hour break)</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education Bachelor s Degree Experience 2 5 Years of Experience Computer Skills MS Office Suite & Data analytics. Languages English Arabic</p><p></p></section>
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<p><strong>Leverage your abilities and join the dynamic team of a leading FMCG Distribution company in the Kingdom of Saudi Arabia.</strong></p><br><p>We are looking for a results-driven <strong>E-Commerce Specialist</strong> to manage and grow the online sales channels for our portfolio of FMCG food brands, The role focuses on building strong relationships with key online platforms , achieving e-commerce sales targets, increasing product visibility, and driving revenue growth across the distributor's brand portfolio in line with company objectives.</p><br>Key Accountabilities:<ul><li>Manage and develop assigned e-commerce accounts, ensuring strong business relationships and long-term customer satisfaction.</li><li>Manage product listings, pricing, visibility, and content across all e-commerce platforms.</li><li>Ensure compliance with brand guidelines, platform norms, and SEO best practices.</li><li>Prepare and execute account plans to increase sales volume, revenue, profitability, and market share.</li><li>Negotiate annual agreements, commercial terms, promotional plans, pricing, and visibility opportunities with key online retailers.</li><li>Achieve monthly, quarterly, and annual e-commerce sales targets across assigned platforms.</li><li>Create and implement platform-specific marketing calendars and development plans on a monthly/quarterly basis.</li><li>Execute promotions, discounts, bundles, and visibility campaigns as per brand calendars and platform schedules.</li><li>Ensure proper implementation of online promotions, digital activations, banners, and flash sales</li><li>Coordinate with internal teams (Supply Chain, Logistics, Sales, and Marketing) to ensure smooth execution of e-commerce plans and order fulfillment.</li><li>Own sales forecasting and demand planning for e-commerce channels.</li><li>Ensure stock availability and flag risks related to out-of-stock or excess inventory.</li><li>Monitor customer performance, sales trends, and product availability to ensure continuous business growth.</li></ul><strong>Knowledge, Skills, and Experience:</strong><ul><li><strong><strong>Bachelor's degree in Business Administration, Sales, Marketing, Digital Marketing, or a related field.</strong></strong></li><li>Minimum of 3–5 years of experience in e-commerce, digital sales, or online account management, preferably within FMCG, food distribution, beverages, retail, or consumer goods.</li><li>Strong experience dealing with online marketplaces, e-commerce platforms, or major retail accounts (e.g., Amazon, Noon, Carrefour UAE, Talabat, or similar).</li><li>Proven track record of achieving e-commerce sales targets and managing strategic online accounts.</li><li>Strong negotiation, communication, and relationship management skills.</li><li>Good understanding of e-commerce sales planning, account management, online promotions, pricing, and customer development.</li><li>Ability to analyze sales data, identify opportunities, and prepare business reports.</li><li>Strong coordination skills with internal departments and external customers.</li><li>Proficiency in e-commerce platforms, content management systems, and digital marketing tools.</li><li>Excellent knowledge of the Saudi and UAE e-commerce market, especially the Jeddah and Western Region market, is a plus.</li><li>Familiarity with the FMCG distributor model and managing a portfolio of multiple brands is highly desirable.</li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Customer Success Specialist is responsible for managing assigned customer accounts and ensuring the delivery of an outstanding customer experience throughout the customer lifecycle. The role serves as the main point of contact between customers and Starlinks, working closely with Operations, Warehousing, Transportation, Finance, and Commercial teams to ensure service excellence, operational efficiency, and customer satisfaction. The successful candidate will proactively manage customer relationships, monitor service performance, resolve issues, drive continuous improvement, and support customer retention through effective communication and collaboration.</p><p><strong>Main Job Responsibilities:</strong></p><p><strong>Customer Relationship Management</strong></p><ul><li>Serve as the primary point of contact for assigned customer accounts.</li><li>Build strong, long-term relationships with customers.</li><li>Understand customer business requirements and operational needs.</li><li>Maintain regular communication with customers and provide timely updates.</li><li>Conduct customer meetings and business reviews.</li></ul><p><strong>Customer Experience Management</strong></p><ul><li>Deliver a high standard of customer service across all interactions.</li><li>Monitor customer satisfaction and identify opportunities for improvement.</li><li>Manage customer expectations through proactive communication.</li><li>Support customer onboarding and implementation activities.</li><li>Develop action plans to improve customer experience and account performance.</li></ul><p><strong>Operational Coordination</strong></p><ul><li>Coordinate daily with Warehouse, Transportation, Operations, Finance, and Commercial teams.</li><li>Follow up on inbound, outbound, inventory, transportation, and delivery activities.</li><li>Ensure customer requests are completed within agreed timelines.</li><li>Track operational issues until full resolution.</li><li>Escalate critical issues when necessary.</li></ul><p><strong>SLA & Performance Management</strong></p><ul><li>Monitor customer KPIs and contractual Service Level Agreements (SLAs).</li><li>Track operational performance and compliance.</li><li>Investigate SLA breaches and coordinate corrective actions.</li><li>Maintain customer performance scorecards.</li><li>Support continuous improvement initiatives across customer accounts.</li></ul><p><strong>Complaint & Escalation Management</strong></p><ul><li>Manage customer complaints and escalations from receipt to closure.</li><li>Coordinate investigations with internal departments.</li><li>Perform root cause analysis and ensure corrective actions are implemented.</li><li>Keep customers informed throughout the resolution process.</li><li>Maintain accurate escalation records.</li></ul><p><strong>Reporting & Business Reviews</strong></p><ul><li>Prepare weekly and monthly customer performance reports.</li><li>Develop customer dashboards and KPI summaries.</li><li>Support Quarterly Business Reviews (QBRs).</li><li>Monitor customer health and identify retention risks.</li><li>Maintain customer action logs and follow up until completion.</li></ul><p><strong>Financial & Commercial Support</strong></p><ul><li>Coordinate invoice-related inquiries with Finance.</li><li>Support billing validation and operational charge verification.</li><li>Monitor manual trackers for overtime, additional charges, and customer-specific operational costs.</li><li>Help identify missed billable services and revenue opportunities.</li><li>Support collection activities when required.</li><li>Identify opportunities for additional services and refer them to the Commercial team.</li></ul><p><strong>Continuous Improvement</strong></p><ul><li>Identify trends, service gaps, and improvement opportunities.</li><li>Recommend process improvements to enhance customer satisfaction.</li><li>Support digital transformation and automation initiatives within the Customer Experience department.</li><li>Share customer feedback with internal stakeholders to improve service delivery.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in Business Administration, Supply Chain, Logistics, Customer Experience, or a related field. 1-2 years of experience in Customer Success, Customer Experience, Key Account Management, Logistics, Supply Chain, or FMCG. Experience within a 3PL or logistics environment is preferred. Fluency in English (written and spoken) is mandatory. Arabic language skills are an advantage.</p><p></p></section>
Diaverum is a Swedish-born, multinational healthcare organisation providing life-enhancing renal care to patients with chronic kidney disease. With more than 15,000 employees across 25 countries, and over 1,400 colleagues in 33 cities and towns across the Kingdom, we combine global experience with strong local presence. Our vision is to transform renal care by broadening access to high-quality kidney care. This is enabled by our standardised care delivery model, continuously evolving digital and AI capabilities, and people who care with competence, passion and inspiration. <br>We are looking for a Supply Chain Specialist who takes full ownership of clinic supply activities, from stock validation and requirement calculation to purchase order issuance, delivery monitoring, invoice processing and audit documentation.<br>The Role The Supply Chain Specialist is responsible for managing assigned clinic supply chain activities end-to-end. You validate stock counts, calculate supply requirements, prepare and issue purchase orders, monitor deliveries, coordinate contingency actions and maintain complete documentation for traceability and audit purposes.<br>You will report to the Supply Chain Team Leader and work closely with clinic teams, logistics, and finance.<br>WHAT YOU WILL DOYou will own the supply chain cycle for your assigned clinics across twelve areas of responsibility. This may include:<br>Receive, review and validate clinic stock-count reports for completeness, accuracy and reasonableness. Investigate abnormal stock movements and follow up with clinics to resolve discrepancies. Calculate supply requirements based on stock on hand, open orders, consumption and approved coverage targets. Prepare and issue purchase orders through the approved process, verifying all item details before issuance. Support sourcing assessments, market research and supplier pre-qualification activities. Monitor deliveries against PO dates and formally follow up orders. Retain all approvals, supplier communications and supporting documents for traceability and audit readiness. Prepare weekly operational updates for the Supply Chain Team Leader covering open orders, shortages, delays and pending approvals. Ensure all procurement activities comply with Supply Chain policies, approval requirements and company controls.<br>Who You Are You take ownership of your scope. You do not wait for clinics to report shortages before following up on deliveries. You validate data before acting on it and you document everything.<br>You will be well-suited to this role if you:Work with precision and follow through on every open item until it is resolved. Communicate clearly and professionally with clinics, suppliers and internal stakeholders. Identify risks early and escalate with the right level of detail. Stay organised across multiple clinics, suppliers and open tasks simultaneously. Take compliance and documentation seriously, not as a formality but as a professional standard.<br><br>Experience and Qualifications We are looking for someone with real, hands-on experience in supply chain, procurement or inventory management.<br>Required:Bachelor's degree in Supply Chain Management, Logistics, Business Administration, Industrial Engineering, Healthcare Administration or a related field.2 to 5 years of experience in supply chain, procurement, inventory planning, sourcing or supplier management. Fluent in Arabic and English, spoken and written. Experience with ERP systems, preferably Epicor Kinetic or similar. Strong Microsoft Excel skills.<br>Experience in the following areas will help you succeed:Stock-count validation and inventory analysis in a multi-site environment. Purchase order preparation, issuance and open-order management. Supplier follow-up and late-delivery management. Sourcing assessment and supplier pre-qualification. Operational reporting and performance tracking.<br>What gives you an edge:Healthcare, medical supply, dialysis or clinic-support experience. Power Query or Power BI exposure. Experience with audit-trail documentation and compliance controls. Knowledge of material transfer processes and coverage planning in a regulated environment.<br>What Makes This Role Meaningful Dialysis is a life-sustaining treatment. When supplies run short, patients and clinical teams pay the price. Your work as a Supply Chain Specialist directly determines whether clinics are stocked, compliant and ready to deliver care without interruption. This is a role with real operational ownership and visibility across the organisation. You will work closely with clinic teams, suppliers and leadership and see the direct impact of what you deliver. <br>Ready to Make a Difference? If you are detail-oriented, operationally strong and take pride in keeping supply chains running to a high standard, we want to hear from you.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>About PULSE (MENA) PULSE (MENA) is committed to delivering exceptional customer experiences through innovative solutions, operational excellence, and a customer-first mindset. We empower businesses and individuals across the Middle East and North Africa by providing reliable, responsive, and high-quality support services. We are looking for a proactive, organized, and customer-focused Customer Support Specialist Admin to join our growing remote team. Position Summary The Customer Support Specialist Admin serves as the primary point of contact for customers while providing essential administrative support to ensure smooth day-to-day operations. This role combines customer service excellence with administrative coordination, requiring strong communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced remote environment. The ideal candidate is empathetic, highly organized, solution-oriented, and passionate about creating positive customer experiences while maintaining accurate records and supporting internal teams. Key Responsibilities Customer Support Respond to customer inquiries via email, live chat, phone, WhatsApp, and other communication channels. Deliver professional, timely, and accurate responses while maintaining a positive customer experience. Resolve customer concerns efficiently and escalate complex issues to the appropriate departments. Track customer issues through resolution while ensuring regular follow-up and communication. Assist customers with account-related inquiries, product information, service requests, and troubleshooting. Maintain high customer satisfaction by providing personalized and solution-focused support. Document all customer interactions accurately within the CRM or customer support platform. Identify recurring customer issues and recommend process improvements. Administrative Support Maintain and update customer records, databases, and internal documentation. Prepare reports on customer interactions, response times, and service performance. Schedule meetings, appointments, and follow-up activities when required. Assist with data entry, document management, and administrative workflows. Coordinate with internal departments to ensure customer requests are completed promptly. Support onboarding documentation and internal administrative processes. Organize digital files and maintain accurate operational records. Assist management with various administrative projects and operational tasks. Operations & Collaboration Work closely with Operations, Sales, Product, and Technical teams to resolve customer concerns. Monitor customer feedback and identify opportunities to improve service quality. Contribute to knowledge base articles, FAQs, and internal support documentation. Follow established policies, procedures, and quality standards. Participate in team meetings, training sessions, and continuous improvement initiatives. Preferred Qualifications Experience working in a remote team. Experience supporting customers across the MENA region. Familiarity with CRM systems such as HubSpot, Salesforce, Zoho CRM, or similar platforms. Experience with customer support software such as Zendesk, Freshdesk, Intercom, or Gorgias. Knowledge of Microsoft Office 365 and Google Workspace. Experience with project management tools such as Asana, ClickUp, Trello, Monday.com, or Jira. Technical Requirements Reliable high-speed internet connection. Quiet and professional remote workspace. Personal computer capable of handling business applications. Ability to work with cloud-based collaboration tools. Core Competencies Customer-centric mindset Excellent communication skills Emotional intelligence and empathy Problem-solving and critical thinking Organization and planning Time management Adaptability and flexibility Team collaboration Professionalism and integrity Attention to detail Accountability Confidentiality Key Performance Indicators (KPIs) Customer Satisfaction (CSAT) First Response Time (FRT) Average Resolution Time (ART) First Contact Resolution (FCR) Customer retention and positive feedback Administrative accuracy and data quality SLA compliance Productivity and task completion What We Offer Fully remote work environment. Competitive salary. Flexible working arrangements. Opportunities for professional development and career growth. Collaborative and inclusive team culture. Ongoing training and learning opportunities. Performance-based recognition and career advancement. Equal Opportunity Employer PULSE (MENA) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace where all employees are valued, respected, and empowered to succeed. We welcome applications from qualified candidates regardless of race, ethnicity, gender, age, religion, disability, or any other protected characteristic.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Required Qualifications</b></p><p>Bachelor's degree or equivalent work experience.</p><p>2+ years of experience in customer service, customer support, administration, or a similar role.</p><p>Excellent verbal and written communication skills in English. Arabic language proficiency is highly desirable.</p><p>Strong interpersonal and problem-solving skills.</p><p>Excellent organizational and time management abilities.</p><p>Ability to multitask and prioritize effectively in a remote work environment.</p><p>High attention to detail and accuracy.</p><p>Strong customer-first mindset with a professional and positive attitude.</p><p>Ability to work independently with minimal supervision.</p><p></p></section>
Job Title: Administrative / Office Support (Saudi arabian) Location: Villa Compound Project, Jubail, Saudi Arabia Job Summary Provide administrative and office support to ensure the smooth day-to-day operation of the Villa Compound Project in Jubail. Assist with documentation, reporting, coordination, and general office activities. Key Responsibilities Manage and maintain project files, records, and documents. Prepare correspondence, reports, and meeting minutes. Coordinate office activities and support project staff. Handle incoming calls, emails, and visitor inquiries. Track office supplies and arrange procurement requests. Assist with timesheets, attendance records, and administrative reports. Schedule meetings and maintain calendars. Ensure proper filing and document control procedures are followed. Support HR and logistics activities as required. Requirements Diploma or Bachelor's degree in Business Administration or related field.1-3 years of administrative or office support experience preferred. Good communication skills in Arabic and English. Proficiency in Microsoft Office (Word, Excel, Outlook, Power Point). Good organizational and multitasking skills. Ability to work effectively in a team environment. Preferred Skills Knowledge of document control and project administration. Experience working on construction, facilities, or residential compound projects is an advantage.
The ideal candidate will be involved with preparing financial reports and statements, bank reconciliations, and conducting cyclical audits. Moreover, the candidate must have strong interpersonal skills and possess a strong business acumen.<br>Key Responsibilities Invoice Processing & Data Entry:Receive vendor invoices and verify their completeness and matching with purchase orders and receiving reports. Accurately enter invoices and financial vouchers into the accounting system. Maintain an organized physical and digital filing system for all invoices and financial records. Payment & Petty Cash Support:Draft payment vouchers and bank transfers under the supervision of the Senior Accountant. Review and audit petty cash receipts and minor expense claims. Communicate with suppliers to follow up on invoices and provide account statements upon request. Basic Reconciliation & Audit:Assist in reconciling vendor account statements with internal company records. Ensure all required stamps and signatures are present on all documents prior to submitting them for approval. Perform any other basic accounting or administrative tasks as assigned by the direct supervisor.<br><br>Qualifications Bachelor's degree in accounting or related field. Ability to interpret and analyze financial statements and periodicals. Fluency in Microsoft Office suite (Outlook, Excel, Word, Power Point, etc.). Fluent in English.
About Us:Abdullah Al-Othaim Markets Company is a leading Saudi joint stock company engaged in retail and wholesale trade. With 400+ stores, we’re proud to be one of the Kingdom’s leading retail pioneers, committed to excellence, innovation, and community service.<br>Job Objective We are looking for a motivated and detail-oriented trainee to join our HR team under the Tamheer program. This role will mainly focus on recruitment activities while also providing exposure to HR operations, giving you hands-on experience across multiple HR functions. Key Responsibilities Assist in posting job advertisements and sourcing candidates. Screen resumes and schedule interviews. Coordinate with candidates and hiring managers to ensure a smooth recruitment process. Support onboarding activities for new hires. Maintain candidate databases and recruitment trackers. Assist in employee records management and documentation. Qualifications Bachelor’s degree in Human Resources, Business Administration, English Language and Translation or a related field. Strong interest in recruitment and HR operations. Good communication and organizational skills. Strong command of the English language (spoken and written). Proficiency in MS Office (Word, Excel, Power Point).<br>Location:Head Office - Riyadh.
The ideal candidate will be responsible for driving growth and revenue through digital marketing by planning, executing, and optimizing campaigns across multiple channels. You will also analyze campaign performance and provide actionable insights to improve marketing results.<br>Responsibilities Plan and execute digital marketing campaigns across multiple channels Manage and optimize performance marketing campaigns and advertising investments Support lifecycle and CRM marketing activities, including email campaigns and automated workflows Analyze campaign data and provide performance reports and actionable insights to stakeholders Collaborate with Product, Design, Sales, Operations, and external agencies to support growth initiatives Conduct market and competitor research to identify new growth opportunities<br>Qualifications3+ years of experience in Growth Marketing, Performance Marketing, or a related field Strong analytical skills with advanced knowledge of Microsoft Excel Familiarity with CRM platforms, email marketing tools, advertising platforms, and analytics dashboards Basic knowledge of SQL/Python is a plus Strong written and verbal communication skills in both English and Arabic Bachelor’s degree or equivalent Comfortable working independently with strong ownership and problem-solving skills<br>Work Conditions Hybrid work model with high flexibility for remote work USD-paid salary
<ul><li><p>Managing and maintaining <strong>E-Commerce seller portals and dashboards</strong></p></li><li><p>Product <strong>listing, catalog management, SKU creation and updates</strong></p></li><li><p>Product pricing, promotions and inventory management</p></li><li><p>Managing and processing <strong>customer orders</strong></p></li><li><p>Order fulfillment, dispatch and delivery coordination</p></li><li><p>Handling <strong>returns, refunds, cancellations and customer issues</strong></p></li><li><p>Understanding marketplace <strong>commercial models, commissions, fees and deductions</strong></p></li><li><p>Monitoring marketplace performance, sales and operational KPIs</p></li><li><p>Managing marketplace requirements, policies and compliance</p></li><li><p>Coordinating with internal teams such as <strong>Sales, Procurement, Warehouse, Operations, Finance and Customer Service</strong></p></li><li><p>Maintaining professional relationships with marketplace account managers and business partners</p></li><li><p>Identifying operational issues within the portals and resolving them quickly</p></li><li><p>Preparing regular <strong>E-Commerce performance reports and dashboards</strong></p></li><li><p>Understanding how to improve product visibility, sales performance and marketplace ranking</p></li><li><p>Supporting the company in launching and scaling our <strong>B2C E-Commerce operations</strong></p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>3–5+ years of relevant E-Commerce / Marketplace experience</strong></p></li><li><p>Strong hands-on experience with <strong>Noon and Amazon Seller Central</strong></p></li><li><p>Experience with <strong>Trendyol or other major marketplaces</strong> is highly preferred</p></li><li><p>Strong understanding of marketplace operations from <strong>product listing through order fulfillment, delivery and returns</strong></p></li><li><p>Excellent analytical and reporting skills</p></li><li><p>Strong communication and coordination skills</p></li><li><p>Ability to work independently and take ownership of the complete E-Commerce channel</p></li><li><p>Experience working with marketplace partners and account managers</p></li><li><p>Strong understanding of B2C operations and customer experience</p></li></ul>
<p>Promotion of Aspen products to health care professionals in assigned territory including building relations with HCPs, delivering the Key brands marketing messages and achieve sales targets.</p><p>Responsibilities (what must be done)</p><ul><li>Represent Aspen through achieving daily targeted Face to Face calls to physicians and pharmacists.</li><li>Regularly Conducting AVAs & promotional activities.</li><li>Achieve assigned Sales Targets in the designated territory.</li><li>Build sustainable positive relationships with target HCPs and Key stakeholders in assigned territory.</li><li>Maintain updated customer database.</li><li>Timely Submission of Daily Calls Report & Weekly Sales Trackers.</li><li>Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with healthcare professionals.</li><li>To provide accurate and complete market feedback on competition, new product concepts, and customer requirements as well as marketing opportunities</li><li>Planning and execution of medical educational events.</li><li>Conduct ongoing market analysis.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor Degree in B.Sc pharmacy</p><p>2 Years in Pharmaceutical Sales</p><p>TECHNICAL SKILLS:</p><ul><li>Selling Skills/Presentation Skills - Professional</li></ul><p>KEY ATTRIBUTES:</p><ul><li>Market Knowledge</li><li>Flexibility and tolerance for ambiguity</li><li>Technical /Professional skills</li><li>Consumer relevancy</li><li>Capacity for and resistance to stress</li><li>Industry knowledge</li><li>Problem solving</li><li>Active listening</li><li>Curiosity/learning agility</li><li>Information seeking</li><li>Informal communication skills</li></ul><p>ASPEN COMPETENCIES:</p><p>BUSINESS</p><ul><li>Foster Consumer & Customer Commitment</li><li>Makes Good Decision</li></ul><p>PEOPLE</p><ul><li>Communicate Effectively</li><li>Dealing with ambiguity/ Embrace change</li></ul><p>SELF</p><ul><li>Continuously Grow & Develop</li><li>Contribute Special Expertise</li></ul>
<p>Under general supervision, performs all phases of the rigging up and down of service line equipment on work locations both on and offshore. Provides the planning necessary for the job including equipment set up, well site direction, and customer related support activities. Responsible for the activities relative to maintaining, setting up, testing, and operating equipment at the customer location and field camp. Monitors instruments and performs necessary calculations to ensure quality of the data at well. Consults with customers concerning services and products, promotes good customer relations at the well site, and ensures customer satisfaction with results. Checks and verifies equipment as per job plan, properly maintains equipment and completes all job documentation. Conducts pre- job toolbox safety meetings, reviews and verifies job plan with customer representative and manages any changes required.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Skills are acquired through completion of a high school diploma and 6+ years experience in oil field drilling activities including 4+ years of underbalanced drilling and/or managed pressure drilling.</li><li>Must have met the minimum competency requirements for Svc Spec II-GBA.</li><li>The ability to perform basic mathematical calculations is required.</li><li>Basic reading comprehension and writing skills are required.</li></ul>
<p>Promotion of Aspen products to health care professionals in assigned territory including building relations with HCPs, delivering the Key brands marketing messages and achieve sales targets.</p><p>Responsibilities (what must be done)</p><ul><li>Represent Aspen through achieving daily targeted Face to Face calls to physicians and pharmacists.</li><li>Regularly Conducting AVAs & promotional activities.</li><li>Achieve assigned Sales Targets in the designated territory.</li><li>Build sustainable positive relationships with target HCPs and Key stakeholders in assigned territory.</li><li>Maintain updated customer database.</li><li>Timely Submission of Daily Calls Report & Weekly Sales Trackers.</li><li>Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with healthcare professionals.</li><li>To provide accurate and complete market feedback on competition, new product concepts, and customer requirements as well as marketing opportunities</li><li>Planning and execution of medical educational events.</li><li>Conduct ongoing market analysis.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION QUALIFICATION AND EXPERIENCE:</p><ul><li>Bachelor Degree in B.Sc pharmacy</li><li>2 Years in Pharmaceutical Sales</li></ul><p>TECHNICAL SKILLS:</p><ul><li>Selling Skills/Presentation Skills - Professional</li></ul><p>KEY ATTRIBUTES:</p><ul><li>Market Knowledge</li><li>Flexibility and tolerance for ambiguity</li><li>Technical /Professional skills</li><li>Consumer relevancy</li><li>Capacity for and resistance to stress</li><li>Industry knowledge</li><li>Problem solving</li><li>Active listening</li><li>Curiosity/learning agility</li><li>Information seeking</li><li>Informal communication skills</li></ul><p>ASPEN COMPETENCIES:</p><p>BUSINESS</p><ul><li>Foster Consumer & Customer Commitment</li><li>Makes Good Decision</li></ul><p>PEOPLE</p><ul><li>Communicate Effectively</li><li>Dealing with ambiguity/Embrace change</li></ul><p>SELF</p><ul><li>Continuously Grow & Develop</li><li>Contribute Special Expertise</li></ul>
<p>Promotion of Aspen products to health care professionals in assigned territory including building relations with HCPs, delivering the Key brands marketing messages and achieve sales targets.</p><p>Responsibilities (what must be done)</p><ul><li>Represent Aspen through achieving daily targeted Face to Face calls to physicians and pharmacists.</li><li>Regularly Conducting AVAs & promotional activities.</li><li>Achieve assigned Sales Targets in the designated territory.</li><li>Build sustainable positive relationships with target HCPs and Key stakeholders in assigned territory.</li><li>Maintain updated customer database.</li><li>Timely Submission of Daily Calls Report & Weekly Sales Trackers.</li><li>Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with healthcare professionals.</li><li>To provide accurate and complete market feedback on competition, new product concepts, and customer requirements as well as marketing opportunities</li><li>Planning and execution of medical educational events.</li><li>Conduct ongoing market analysis.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION QUALIFICATION AND EXPERIENCE:</p><ul><li>Bachelor Degree in B.Sc pharmacy</li><li>2 Years in Pharmaceutical Sales</li></ul><p>TECHNICAL SKILLS:</p><ul><li>Selling Skills/Presentation Skills - Professional</li></ul><p>KEY ATTRIBUTES:</p><ul><li>Market Knowledge</li><li>Flexibility and tolerance for ambiguity</li><li>Technical /Professional skills</li><li>Consumer relevancy</li><li>Capacity for and resistance to stress</li><li>Industry knowledge</li><li>Problem solving</li><li>Active listening</li><li>Curiosity/learning agility</li><li>Information seeking</li><li>Informal communication skills</li></ul><p>ASPEN COMPETENCIES:</p><p>BUSINESS</p><ul><li>Foster Consumer & Customer Commitment</li><li>Makes Good Decision</li></ul><p>PEOPLE</p><ul><li>Communicate Effectively</li><li>Dealing with ambiguity/Embrace change</li></ul><p>SELF</p><ul><li>Continuously Grow & Develop</li><li>Contribute Special Expertise</li></ul>