office manager Jobs

<ul><li><p>Lead the end-to-end execution of demolition, dismantling, decommissioning, and associated civil works projects from mobilization through final handover.</p></li><li><p>Develop and implement project execution strategies, schedules, resource plans, and budgets to achieve project objectives.</p></li><li><p>Direct and manage all site operations, ensuring activities are executed safely, efficiently, and in accordance with project specifications, quality standards, and company procedures.</p></li><li><p>Coordinate multidisciplinary teams, including engineering, planning, HSE, QA/QC, procurement, plant, and subcontractors, to ensure seamless project delivery.</p></li><li><p>Monitor project progress, identify risks and constraints, and implement timely corrective actions to maintain project schedules and commercial targets.</p></li><li><p>Manage project resources, including manpower, equipment, subcontractors, and materials, to maximize productivity and cost efficiency.</p></li><li><p>Ensure compliance with all contractual obligations, statutory regulations, environmental requirements, and client specifications.</p></li><li><p>Lead client, consultant, and stakeholder meetings, maintaining strong relationships and ensuring effective communication throughout the project lifecycle.</p></li><li><p>Oversee project commercial performance, including cost control, change management, claims, variations, and contract administration, while protecting the company's contractual and financial interests.</p></li><li><p>Review and approve engineering methodologies, demolition plans, lifting studies, dismantling sequences, and technical documentation prior to execution.</p></li><li><p>Ensure effective coordination between head office and site teams to achieve project milestones and successful project closure.</p></li><li><p>Drive a strong culture of safety, quality, operational excellence, and continuous improvement across all project activities.</p></li><li><p>Prepare and present periodic project progress, commercial, risk, and performance reports to senior management.</p></li><li><p>Mentor and develop project teams, ensuring high performance, accountability, and succession planning within the organization.</p></li><li><p>Ensure timely project completion, client satisfaction, successful handover, and close-out of all contractual, commercial, and technical deliverables.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in Engineering (Mechanical, Electrical, or related) & Law.</p></li><li><p>7–12 years of experience in technical project management and claim management within EPC, construction, oil & gas, or infrastructure projects</p></li><li><p>Proficiency in Primavera P6, MS Project, and project control tools.</p></li><li><p>Excellent negotiation, communication, and documentation skills.</p></li><li><p>Strong analytical and problem-solving abilities.</p></li><li><p>Ability to lead teams and manage multiple priorities</p></li></ul>

<p>Role Purpose To manage and grow a portfolio of corporate clients within the white-collar segment, driving revenue through the placement of professional and managerial-level talent across key sectors, while ensuring exceptional client experience and long-term partnership retention.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><p>Client Relationship Management</p><p>Serve as the primary point of contact for assigned corporate accounts, building strategic and trusted relationships with HR Directors, Talent Acquisition Managers, and C-level stakeholders. Conduct regular business reviews to assess service satisfaction, identify new opportunities, and strengthen client loyalty. Proactively anticipate client needs and provide tailored manpower solutions aligned with their business objectives.</p><p>Business Development &amp; Revenue Growth</p><p>Identify and pursue upselling and cross-selling opportunities within existing accounts. Develop and present commercial proposals, contracts, and SLAs in line with company pricing and margin policies. Achieve and exceed individual monthly and annual revenue targets.</p><p>Talent Fulfillment Coordination</p><p>Work closely with the Recruitment and Operations teams to ensure timely delivery of qualified white-collar candidates across functions such as Finance, HR, Sales, Marketing, Engineering, and Administration. Monitor candidate shortlisting, interview scheduling, offer management, and onboarding to ensure a seamless client experience. Handle replacement requests, escalations, and performance issues professionally and promptly.</p><p>Market Intelligence</p><p>Stay updated on white-collar talent market trends, salary benchmarks, and competitor activities. Provide clients with advisory insights on hiring strategies, compensation, and workforce planning.</p><p>Reporting &amp; CRM</p><p>Maintain accurate and up-to-date CRM records including pipeline activities, client communications, and placement data. Submit weekly and monthly performance reports covering revenue, pipeline status, and client health.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Business Administration, Human Resources, or a related field 3 5 years of experience in account management within HR services, staffing, or recruitment Proven track record in managing white-collar accounts across professional sectors Strong knowledge of Saudi labor market and Saudization regulations Excellent negotiation, communication, and presentation skills in Arabic and English Proficiency in CRM systems and MS Office Suite</p>

<p>Develop and execute targeted sales action plans for assigned territories, market segments, and accounts. Proactively solicit and generate new business opportunities across transient, leisure, corporate, entertainment, and group segments. Build and maintain strong relationships with luxury travel advisors, preferred agencies, corporate travel buyers, family offices, concierge networks, and lifestyle partners. Represent Movenpick alkhobar at international trade shows, roadshows, sales missions, networking events, and client activations. Conduct regular sales calls, presentations, and site inspections to secure new business and strengthen partnerships. Achieve or exceed individual monthly, quarterly, and annual revenue goals. Work closely with Revenue Management to understand market demand, pricing strategy, and pace reports to identify opportunities. Collaborate with Marketing on campaigns, promotions, and lead generation initiatives that drive awareness and conversion. Maintain accurate account plans, activity reports, pipelines, and opportunities in Delphi / Salesforce CRM systems. Negotiate corporate and consortia agreements in line with hotel commercial strategy. Monitor competitor activity, market trends, and changing travel patterns within assigned territories. Coordinate with Reservations and Operations teams to ensure smooth execution of client bookings, VIP arrivals, and group requirements. Support commercial initiatives including database development, account mapping, collateral distribution, and launch campaigns. Foster strong working relationships with Accor Global Sales Offices and relevant Ennismore commercial teams to maximize account production.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 3 5 years of hotel or resort sales experience in a Sales Manager or Senior Sales Executive role within Al Khobar/ Dammam market. Previous experience within luxury hospitality, lifestyle brands, or destination resorts preferred. Strong network within luxury travel trade, leisure agencies, GCC corporate market, or international source markets. Strong understanding of sales strategy, account management, contracting, and revenue fundamentals. Excellent communication, presentation, and relationship-building skills. Highly motivated, entrepreneurial, and results-driven mindset. Bachelor s degree in hospitality, Business, Marketing, or related field preferred. Proficient in hotel systems including Opera, Delphi, Salesforce, Lanyon / Cvent, and Microsoft Office Suite. Fluent English and Arabic required.</p>

<p>The Commercial PMO Manager is responsible for establishing and leading the Commercial Project Management Office (PMO) to drive execution excellence, strategic alignment, governance, and performance management across the Commercial function. The role ensures effective planning, prioritization, monitoring, and delivery of commercial initiatives while providing leadership with actionable insights on project progress, risks, dependencies, and business outcomes. Working closely with the Strategy &amp; Planning team, the Commercial PMO Manager supports the translation of corporate objectives into executable commercial programs and plays a key role in coordinating and driving the successful execution of the organization's go-to-market strategy, ensuring cross-functional alignment and delivery of strategic business priorities.</p><p><strong>Key Functional Responsibilities:</strong></p><ul><li>Lead the execution, monitoring, and reporting of strategic commercial initiatives, ensuring the successful delivery of objectives, milestones, and outcomes that support the organization's go-to-market strategy and business priorities.</li><li>Provide strategic execution insights and recommendations to the Commercial and Strategy &amp; Planning Divisions to support the translation of commercial strategy into actionable programs, initiatives, and execution plans.</li><li>Establish and maintain governance frameworks, performance management processes, and execution disciplines that enable effective tracking, accountability, risk management, and decision-making across commercial initiatives.</li><li>Provide the leadership with actionable insights, performance dashboards, scenario analyses, and strategic recommendations regarding initiative progress, risks, dependencies, resource requirements, and business impact.</li><li>Manage and oversee the Commercial strategic portfolio, evaluating and recommending initiative prioritization based on strategic objectives, business value, organizational readiness, and execution capacity, while ensuring alignment with annual corporate milestones and priorities.</li><li>Monitor and assess the execution of the Commercial strategic roadmap, tracking key milestones, interdependencies, and benefits realization, and providing recommendations to improve delivery performance and strategic outcomes.</li><li>Provide cross-functional visibility and coordination across commercial departments, ensuring alignment of initiatives and timely resolution of execution challenges.</li><li>Generate data-driven insights and performance analyses for the Commercial and Strategy &amp; Planning Divisions, identifying emerging risks, opportunities, trends, and areas requiring leadership intervention.</li><li>Drive the continuous enhancement of strategy execution and PMO capabilities through the implementation of best practices, performance metrics, governance processes, project management tools, and standardized methodologies.</li><li>Foster a culture of accountability, execution excellence, and performance management, ensuring strategic commitments are translated into measurable actions and delivered in line with organizational objectives.</li><li>Support and monitor the execution of the organization's go-to-market strategy, providing leadership with regular assessments of progress, readiness, dependencies, and achievement of targeted business outcomes.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor`s degree in Business Administration, Project Management, or a related field. 8 Years Minimum, 3 years in Managerial role.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Do you want to love what you do at work?<br> Do you want to make a difference, an impact, transform peoples lives?<br> Do you want to work with a team that believes in disrupting the normal, boring, and average?<br> If yes, then this is the job you're looking for ,webook.<br>com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales.<br> Job Overview: The Head of PMO directly leads the Project Manager team within the Business Solutions Department and is accountable for portfolio governance, delivery compliance, and PMO framework maturity across all concurrent projects.<br> The Head of PMO sets the delivery standard, coaches the PM team to that standard, and governs how every project is initiated, run, escalated, and closed.<br> As the line manager for the PM team, this role combines people leadership with structural PMO ownership, building the Center of Excellence, driving standardised controls, and producing the executive-ready reporting that gives the Director and CCO full portfolio visibility.<br> A core outcome is ensuring projects consistently meet or outperform pre-estimated budgets through baseline discipline, change control enforcement, and early financial intervention.<br> Key Responsibilities: 1) PM Team Leadership &amp; Performance Management Directly manage the BSD Project Manager team: set performance expectations, conduct regular 1:1s, deliver performance reviews, and support professional development.<br> Assign and balance project workload across the PM team based on complexity, capacity, and growth objectives, ensuring no PM is over-extended and every project has appropriate coverage.<br> Coach PMs on methodology, stakeholder management, scope control, and delivery discipline, raising the standard of craft, not just compliance.<br> Onboard new Project Managers into the BSD delivery model: governance expectations, tooling, reporting cadence, and stakeholder engagement standards.<br> Act as the first escalation point for PM-level issues: unblock delivery problems, mediate stakeholder conflicts, and provide senior judgment on complex scope or schedule decisions.<br> 2) PMO Governance &amp; Delivery Assurance Own and enforce the end-to-end PMO governance model: stage gates (G0–G5), minimum project artifacts, Director approval workflows, and escalation paths.<br> Run delivery assurance reviews (health checks, compliance audits, and quality checkpoints) and drive corrective actions where projects deviate from standards.<br> Ensure consistent application of governance across all project archetypes (white-label, grey-label, integration, hybrid) while keeping controls pragmatic and execution-friendly.<br> Chair the Change Control Board: intake, impact assessment, approval or rejection, re-baselining, and communication to all affected stakeholders.<br> 3) PMO Framework Ownership &amp; Continuous Improvement Maintain and continuously optimise the BSD PMO framework: project lifecycle, standards, templates, toolkits, and playbooks, serving as the single source of truth for how delivery is run.<br> Identify and eliminate systemic delivery breakdowns: scope creep patterns, late feasibility discovery, rework loops, and weak sign-off cultures.<br> Operate with a Center of Excellence mindset: codify lessons learned and best practices, and continuously raise PM methodology maturity across the team.<br> Maintain PM onboarding documentation and standards, reducing time-to-productivity for new Project Managers and eliminating methodology drift.<br> 4) Portfolio Reporting &amp; Executive Visibility Own the portfolio reporting cadence and outputs: weekly portfolio health review, monthly performance packs, and steering committee materials for the Director and CCO.<br> Provide data-backed insights: schedule variance, budget variance, scope volatility, RAID trends, and cross-project dependency visibility.<br> Establish and protect a "single source of truth" for portfolio status, with strong data quality and governance traceability across Smartsheet and reporting outputs.<br> Design and maintain the portfolio dashboard: real-time RAG status, milestone tracking, resource utilisation, and financial performance across all concurrent projects.<br> 5) Budget Performance, Baselines &amp; Financial Controls Ensure every project has an approved, documented baseline covering scope, schedule, and budget before execution begins.<br> No project starts without a signed baseline.<br> Monitor cost performance and forecast-to-complete across the portfolio; initiate recovery actions and escalate to the Director when variances exceed defined thresholds.<br> Enforce change control discipline so that every scope change is formally assessed for time and cost impact, and approved before implementation begins.<br> Improve estimation hygiene and governance controls to enable projects to consistently meet or outperform pre-estimated budgets through reduced rework, tighter CR governance, and better resource utilisation.<br> Partner with the Projects Financial Controller (when in post) on invoicing trigger governance, per-project P&amp;L tracking, and commercial change order processes.<br> 6) RAID, Dependencies &amp; Cross-Project Risk Standardise RAID governance across the portfolio: every risk, assumption, issue, and dependency has an owner, a mitigation action, and a measurable closure criterion.<br> Surface and manage cross-project dependencies proactively, driving early escalation and resolution before they become delivery blockers.<br> Maintain the portfolio-level risk register and escalate strategic risks to the Director before they become crises.<br> Run the post-implementation review (PIR) process on every project closeout, and embed lessons learned back into the methodology and template library.<br> Education &amp; Certifications Bachelor's degree in Business Administration, Engineering, Information Technology, or equivalent (required) PMP, PRINCE2 Practitioner, MSP, or MoP certification, one or more strongly preferred Agile certifications such as CSM, PSM, or SAFe are an advantage in hybrid delivery contexts Experience Requirements 7+ years in PMO leadership, portfolio governance, delivery assurance, or project controls, with a minimum of 3 years in a role with direct line management of Project Managers or delivery professionals Proven track record building or significantly improving a PMO framework from near-scratch, with the ability to articulate what changed, why it changed, and what the measurable outcome was Demonstrated experience governing a portfolio of 8 or more concurrent complex implementations in technology, B2B, or professional services environments Strong background in portfolio analytics and performance reporting, including KPIs, health frameworks, trend analysis, schedule and budget variance, and RAID analytics Experience managing cross-functional stakeholders including Product, Engineering, and commercial teams within a RACI-governed delivery model Preferred: prior experience in a Centre of Excellence, PMO transformation, methodology office, or operational excellence function</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

Company Overview Sapphire is a joint venture based in the Special Integrated Logistics Zone (SILZ) in Riyadh, focused on manufacturing advanced industrial robots and supporting the next generation of automation and smart manufacturing in the Kingdom.<br>Role Summary The Information Technology (IT) Senior Manager will be responsible for developing, executing, and maintaining the full spectrum of IT infrastructure, services, and systems at Sapphire. This includes establishing core IT functions during the company’s transition from construction to operations, managing vendors and licenses, leading ERP and system deployment, ensuring site connectivity, and supporting business productivity through efficient IT operations. The role demands a strategic leader with technical acumen and project management capability to support the needs of a high-tech manufacturing environment.<br>Key Responsibilities<br>IT Infrastructure & Operations Plan, order, and install IT hardware and software including laptops, accessories, projectors, and conferencing tools. Manage Microsoft Office license deployment and renewal across all company employees. Oversee network infrastructure, internet service provisioning, and connectivity for the site in coordination with SILZ and telecom providers. Support and maintain IT infrastructure including servers, networks, firewalls, and IT security controls systems.<br>ERP & Systems Integration Lead the end-to-end deployment of the company’s ERP system, ensuring integration across finance, HR, procurement, production, and maintenance. Manage post-go-live support, enhancements, and user adoption initiatives. Oversee implementation and maintenance of systems and ensure seamless integration with ERP and facility management tools. Drive automation and optimization of business processes through IT systems.<br>Strategic & Operational Management Participate in and lead the definition and implementation of IT strategy, with the guidance and support of the IT Department Director, ensuring alignment with Sapphire’s operational and business objectives. Work closely with the Facility Manager to ensure all IT infrastructure requirements are met for office and factory environments. Collaborate with the production team to identify, procure, and maintain IT and network systems related to production lines and automation technologies.<br>Governance, Security & Compliance Establish IT policies, procedures, and governance frameworks to ensure security, availability, and business continuity. Deploy and maintain IT security controls in alignment with the applicable Essential Cybersecurity Controls (ECC) to protect company assets and data. Monitor IT performance through KPIs, issue reports, and drive continuous improvements.<br>Vendor & Budget Management Identify, engage, and manage IT vendors, service providers, and system integrators. Participate in defining IT requirements, manage and maintain IT assets, and contribute to the development and management of annual IT budgets covering hardware, software, services, and licensing. Manage all third-party IT contracts and ensure service delivery per SLAs.<br>Training & Support Deliver or coordinate user training on systems and platforms to ensure proper usage and productivity. Serve as the escalation point for critical IT issues and ensure resolution within defined timelines.<br>Web & Digital Platforms Oversee the design, development, and maintenance of the company’s website. Ensure alignment of digital tools with branding, stakeholder engagement, and information management strategies.<br>Qualifications & Experience Bachelor’s degree in Computer Engineering, Computer Science, Information Technology, or a related field. Minimum of 10 years of progressive IT experience, including at least 3 years in a managerial or leadership role. Proven experience deploying ERP systems and integrating cross-functional business processes. Experience managing IT infrastructure, networks, cloud services, and cybersecurity systems. Prior experience in construction, manufacturing, or facilities management sectors is highly desirable.<br>Core Competencies Strong project management and problem-solving abilities. Excellent communication, interpersonal, and stakeholder engagement skills. Hands-on expertise in ERP implementation, IT infrastructure, and digital transformation initiatives. Ability to manage cross-functional teams and drive alignment between technical and business functions. High attention to detail and commitment to operational excellence.

<p>We are seeking a highly sophisticated, tech-savvy Management Executive Secretary to directly support our clients Chief Technology Officer (CTO) and interface with the broader C-level executive team. This is not a traditional administrative role. We are seeking a high-caliber professional with 8+ years of C-suite support experience who speaks the language of technology. As the Management Executive Secretary, you will serve as the trusted partner and primary gatekeeper to the CTO. While the executive leads the technology division, your focus will be on seamless administrative execution, high-level stakeholder management, and calendar optimization. The ideal candidate is a proactive coordinator who thrives in a dynamic corporate office, manages confidentiality with absolute discretion, and keeps the executive office running like clockwork.</p><p>Key Responsibilities</p><ul><li><strong>Calendar &amp; Schedule Management:</strong> Proactively manage and optimize the CTO s complex calendar, prioritizing high-stakes meetings, resolving scheduling conflicts, and ensuring smooth daily workflows.</li><li><strong>Executive Gatekeeping:</strong> Act as the primary point of contact for the CTO's office. Professionally screen and manage incoming calls, emails, visitors, and correspondence.</li><li><strong>Meeting &amp; Board Coordination:</strong> Organize and facilitate C-level and department-wide meetings. Prepare detailed agendas, compile briefing materials, draft accurate meeting minutes, and track action items to completion.</li><li><strong>Travel &amp; Logistics:</strong> Plan and coordinate flawless domestic and international travel itineraries, including visa processing, flight/hotel bookings, and ground transportation.</li><li><strong>Document &amp; Presentation Preparation:</strong> Draft, edit, and format professional correspondence, memos, reports, and executive-level presentations.</li><li><strong>Liaison &amp; Communication:</strong> Serve as a professional bridge for communication between the CTO s office, internal department heads, global partners, and external vendors.</li><li><strong>Information &amp; File Management:</strong> Maintain a highly organized, secure, and confidential digital and physical filing system for all executive-level documentation.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Experience:</strong> Strictly 8+ years of dedicated experience as an Executive Secretary or Executive Assistant, with a proven track record of exclusively supporting C-level executives (CEOs, CFOs, CTOs, or Board Members).</p><p><strong>Education:</strong> Bachelor s degree in Business Administration, English, Office Management, or a related field is preferred.</p><p><strong>Language Skills:</strong> Boardroom-level fluency in written and spoken English is mandatory. Conversational or professional Arabic is highly advantageous for local coordination.</p><p><strong>Key Competencies</strong></p><ul><li><strong>C-Suite Polish &amp; Diplomacy:</strong> Exceptional interpersonal and communication skills, with the confidence to interact with high-profile stakeholders and board members.</li><li><strong>Exceptional Organization:</strong> A master of prioritization and multitasking who can manage tight deadlines and high-pressure situations with grace.</li><li><strong>Absolute Discretion:</strong> Proven ability to handle highly sensitive, proprietary, and confidential corporate information.</li><li><strong>Modern Tool Proficiency:</strong> Fully proficient in standard corporate tools (Microsoft Office Suite, Google Workspace, and modern communication platforms).</li></ul>

<p>We are hiring for an Account Director Government who will be responsible for building and managing strategic relationships across government entities, diplomatic circles, state-owned enterprises, and key national institutions within the Kingdom of Saudi Arabia and the wider GCC. This role is instrumental in positioning FAENA The Red Sea as the destination of choice for official delegations, executive retreats, and high-profile gatherings. Acting as a senior commercial ambassador, the role drives revenue across accommodation, wellness, dining, and events, while ensuring every engagement reflects the distinct creativity, discretion, and elevated service synonymous with the Faena brand.</p><p><strong>Key Responsibilities</strong></p><ul><li>Develop and execute a targeted sales strategy focused on government ministries, embassies, and state-owned entities</li><li>Build and maintain trusted relationships with senior decision-makers and key stakeholders across KSA and GCC markets</li><li>Identify and secure opportunities for official delegations, executive retreats, diplomatic stays, and large-scale events</li><li>Manage a portfolio of high-value accounts with clear revenue targets and performance goals</li><li>Lead negotiations for commercial agreements, partnerships, and long-term contracts</li><li>Coordinate tailored site inspections, presentations, and curated experiences for prospective clients</li><li>Collaborate closely with Events, Operations, and Revenue teams to ensure seamless delivery of all engagements</li><li>Partner with internal stakeholders to uphold privacy standards and ensure readiness for high-profile guests</li><li>Monitor market trends, government calendars, and key events to proactively drive demand</li><li>Maintain accurate account plans, sales pipelines, and reporting within CRM systems</li><li>Represent the brand at industry events, networking engagements, and strategic forums</li><li>Uphold the highest standards of discretion, professionalism, and brand representation</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Minimum 5+ years experience in luxury hospitality sales, government relations, or high-level account management within KSA or GCC</p><p>Strong existing network within government entities and institutional organizations is highly preferred</p><p>Experience in ultra-luxury hospitality or similarly high-end service environments is advantageous</p><p>Deep understanding of Saudi business culture, protocol, and relationship-driven sales</p><p>Proven track record in securing and managing high-value accounts</p><p>Exceptional communication, influencing, and stakeholder management skills</p><p>High level of discretion, professionalism, and cultural intelligence</p><p>Strong commercial acumen with advanced negotiation skills</p><p>Fluency in English and Arabic is essential</p><p>Proficiency in Microsoft Office, CRM platforms, and commercial systems</p>

<h3 >About AP Race and the Sales Manager Role</h3> <p >AP Race, a British brand founded in 2019, operates as a leading entity in the swimming sector. In 2024, AP Race acquired the WAVE Swimming Academy, a ladies-only academy in Saudi Arabia, which currently serves over 4,000 swimmers weekly across various programmes. The organization is dedicated to developing the sport of swimming with a focus on continuous improvement. This full-time <strong >Sales Manager</strong> position, based in Riyadh, is central to leading the daily sales and admissions for the AP Race Swimming Academy. The role involves converting enquiries, trial sessions, and leads into active swimmers across all academy programmes, from parent and baby to competitive training squads.</p> <h3 >Core Responsibilities</h3> <ul > <li >Manage all daily sales enquiries across multiple channels including phone, email, website, and social media, ensuring prompt and professional responses.</li> <li >Collaborate with Customer Service and Operations Teams to guide prospective customers from initial enquiry through trial, assessment, and enrolment, aiming to maximize conversion rates.</li> <li >Convert trial and assessment participants into paying customers by recommending suitable programmes, classes, or squads based on individual ability and objectives.</li> <li >Maintain communication with prospective customers not immediately ready to join and identify opportunities to increase swimmer numbers.</li> <li >Drive occupancy across all programmes by filling available spaces and minimizing unused class capacity.</li> <li >Advise customers on standard session and programme pricing to support commercial growth.</li> <li >Develop and implement seasonal and holiday sales initiatives to maximize enrolment and revenue.</li> <li >Act as a primary contact for prospective and new customers, providing clear and accurate information on programmes, timetables, pricing, and academy policies.</li> <li >Handle sales-related questions, objections, and concerns professionally.</li> <li >Work with the coaching team to ensure appropriate swimmer placement.</li> <li >Contribute to improving the academy's sales processes, systems, and customer journey.</li> <li >Train and monitor the performance of the customer service team.</li> </ul> <h3 >Sales Performance and Reporting</h3> <ul > <li >Maintain accurate records of leads, enquiries, trials, and conversions.</li> <li >Monitor the sales pipeline and consistently follow up on outstanding leads.</li> <li >Produce regular sales reports covering enquiries, trials, conversions, new memberships, and revenue.</li> <li >Track conversion rates and identify areas for improvement.</li> <li >Set and work towards monthly and quarterly sales targets.</li> <li >Monitor class capacity and identify where additional sales activity is required.</li> <li >Analyze sales performance and recommend initiatives to increase enrolment and revenue.</li> <li >Collaborate with senior management and marketing to develop campaigns for generating new enquiries and registrations.</li> </ul> <h3 >Candidate Requirements</h3> <ul > <li >Proven experience in a sales, admissions, customer success, or business development role.</li> <li >Confidence in communicating with parents and customers.</li> <li >Commercially driven and motivated by achieving targets.</li> <li >Excellent communication and interpersonal skills.</li> <li >Highly organized and capable of managing numerous enquiries simultaneously.</li> <li >Proactive and persistent with follow-up.</li> <li >Comfortable handling objections and closing sales.</li> <li >Excellent attention to detail and administration skills.</li> <li >Proficiency in using CRM, booking, and customer management systems.</li> <li >Ability to work independently while collaborating effectively with a wider team.</li> <li >A genuine interest in swimming, sport, children, and/or the development of young people.</li> </ul> <p >Previous experience within sport, education, childcare, leisure, or a membership-based organization is advantageous but not essential.</p> <h3 >Key Attributes for the Role</h3> <p >The ideal candidate will demonstrate the following attributes:</p> <ul > <li ><strong >Driven:</strong> Motivated by achieving and exceeding sales targets.</li> <li ><strong >Energetic:</strong> Able to bring enthusiasm to customer interactions.</li> <li ><strong >Persuasive:</strong> Confident in communicating the academy's value and converting enquiries.</li> <li ><strong >Organized:</strong> Capable of managing multiple leads and priorities effectively.</li> <li ><strong >Proactive:</strong> Consistently seeking opportunities to increase enrolment.</li> <li ><strong >Customer-focused:</strong> Committed to providing an exceptional experience for families.</li> <li ><strong >Resilient:</strong> Persistent with follow-up.</li> <li ><strong >Professional:</strong> Representing the academy to a high standard at all times.</li> </ul> <h3 >Work Environment and Compensation</h3> <p >This is a full-time position based in the AP Race Riyadh Office. Working hours are typically during office hours, with flexibility around business needs. Occasional overtime may be required to fulfill the role's requirements. The salary for this position ranges from <strong >15,000 to 20,000 SAR</strong>.</p>

T&S is a rapidly growing B2B service provider in the GCC, offering end-to-end corporate business and digital solutions.<br>We are looking for a Business Development Associate in Riyadh. As a Business Development Associate, you will be responsible for owning and achieving the business goals and objectives by creating and nurturing the Certified Partner ecosystem.<br>As part of the Customer-Centric organization, an ABM should be able to help the assigned Certified Partners create long-term and short-term Business Plans and identify key initiatives for the defined period that will directly or indirectly impact and increase customer satisfaction. This includes what the partner aspires for and what should be the key focus areas of activities that will help the Certified Partner reach the aspiration within the set timeline.<br>Responsibilities:Ensure a delightful customer and partner experience. Knowledge transfer and Implementation of organizational programs and policies with partners. Plan lead generation activities/events with partners to acquire new customers. Establish a periodic review cadence with partners. Ensure complete understanding of each partner's business operations, profile of customers, etc. Publish work-related updates to all the stakeholders. Keep track and get information about competitors and their activities in the market. Knowledge about the market trends and market dynamics in the operating segment. Should be willing to travel to the outskirts markets beyond the work location.<br>Requirements: 2-5 Years of Experience in IT Sales, Partner Management, with proactive lead generation techniques. IT hardware distribution/partner management exposure. Excellent verbal and written communication skills, good selling and negotiation skills. Accounting knowledge & MS Office skills. Fair understanding of B2B purchasing behavior and SME Operations. Good understanding of the organization’s policies and processes related to customers and partners.

<p>This opportunity is ideal for a private equity / real estate / private credit operations / consulting professional who is interested in working with leading global private fund asset managers. Role &amp; responsibilities Review of NAV and Financials of the PE/RE/PC and Hybrid Funds that include, preparing monthly/Quarterly/Annual Financials, processing payments, preparing investor notices and various client reporting. Review of Subscription/Redemption - Capital Call and distribution workings along with notices and release to respective investors. Handling wire payments and reconciliation. Invoice processing and liaising with various internal &amp; external stakeholders. Develop various KPIs to be followed and ensure all necessary controls are put in place in the process. Creating / updating fund track record and reconciling the data using cash flow notices. Managing the client relationships for the Funds and individually handle the deliverable requirements daily/weekly/monthly/Quarterly basis. Preparation of Factsheets for all funds. Preparation of quarterly reports to investors on the funds and portfolio companies performance (comprising NAV, DVPI, TVPI, IRRs, costs and investors capital accounts). Identify and implement process improvement techniques to improve the process efficiency and team productivity. Prepare dashboards, internal &amp; compliance reporting.</p><p><strong>Desired Candidate Profile</strong></p><p>MBA or other Post-Graduate or Professional Degree from a reputed Institute Basic knowledge and understanding of Private Equity, Real Estate, Private Credit, Co-investment structures. Should have prior experienceknowledge of PE/RE/PC Fund Accounting. Knowledge of MS Office with strong skills in MS Word, MS Excel and MS PowerPoint. Knowledge of databases including Investran, Ilevel, Efront, other accounting softwares is an added advantage Ability to take complete ownership and deliver the projects as per client requirements and timeline. Excellent communication and interpersonal skills. Ability to conduct high-quality project-level conversations with clients.</p>

<p>The Sales Manager at Faena The Red Sea plays a key role in driving revenue growth and establishing the property s presence within the global luxury travel market during the preopening and launch phase. This position is responsible for proactively generating transient, corporate, and group business within assigned territories and market segments, while building strategic relationships that position Faena The Red Sea as one of the region s most sought-after ultra-luxury destinations. As a brand ambassador, the Sales Manager represents Faena s distinctive blend of culture, lifestyle, wellness, and hospitality, ensuring the hotel is strongly positioned among luxury travel advisors, entertainment networks, corporate accounts, and high-value clientele. This role works closely with Revenue Management, Reservations, and Operations to convert opportunities, maximize market share, and deliver a seamless guest journey from enquiry to arrival.</p><p>KEY RESPONSIBILITIES</p><ul><li>Develop and execute targeted sales action plans for assigned territories, market segments, and accounts.</li><li>Proactively solicit and generate new business opportunities across transient, leisure, corporate, entertainment, and group segments.</li><li>Build and maintain strong relationships with luxury travel advisors, preferred agencies, corporate travel buyers, family offices, concierge networks, and lifestyle partners.</li><li>Represent Faena The Red Sea at international trade shows, roadshows, sales missions, networking events, and client activations.</li><li>Conduct regular sales calls, presentations, and site inspections to secure new business and strengthen partnerships.</li><li>Achieve or exceed individual monthly, quarterly, and annual revenue goals.</li><li>Work closely with Revenue Management to understand market demand, pricing strategy, and pace reports to identify opportunities.</li><li>Collaborate with Marketing on campaigns, promotions, and lead generation initiatives that drive awareness and conversion.</li><li>Maintain accurate account plans, activity reports, pipelines, and opportunities in Delphi / Salesforce CRM systems.</li><li>Negotiate corporate and consortia agreements in line with hotel commercial strategy.</li><li>Monitor competitor activity, market trends, and changing travel patterns within assigned territories.</li><li>Coordinate with Reservations and Operations teams to ensure smooth execution of client bookings, VIP arrivals, and group requirements.</li><li>Support pre-opening commercial initiatives including database development, account mapping, collateral distribution, and launch campaigns.</li><li>Foster strong working relationships with Accor Global Sales Offices and relevant Ennismore commercial teams to maximize account production.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 3 5 years of luxury hotel or resort sales experience in a Sales Manager or Senior Sales Executive role.</li><li>Previous experience within ultra-luxury hospitality, lifestyle brands, or destination resorts preferred.</li><li>Strong network within luxury travel trade, leisure agencies, GCC corporate market, or international source markets.</li><li>Pre-opening experience is highly desirable.</li><li>Strong understanding of sales strategy, account management, contracting, and revenue fundamentals.</li><li>Excellent communication, presentation, and relationship-building skills.</li><li>Highly motivated, entrepreneurial, and results-driven mindset.</li><li>Bachelor s degree in hospitality, Business, Marketing, or related field preferred.</li><li>Proficient in hotel systems including Opera, Delphi, Salesforce, Lanyon / Cvent, and Microsoft Office Suite.</li><li>Fluent English and Arabic required.</li></ul>

<h3 >About the Role</h3> <p >People Group Arabia is seeking an experienced <strong >Senior IT Manager</strong> to join its team in Riyadh, Saudi Arabia. This full-time position requires 5-10 years of relevant experience and involves leading enterprise IT operations, driving cybersecurity and digital workplace initiatives, and providing essential support for a rapidly growing business with expansion plans.</p> <h3 >Role Overview</h3> <p >The Senior IT Manager will function as a hands-on technology leader, responsible for combining strategic thinking with operational excellence. The role operates within a fast-paced and dynamic environment, focusing on delivering robust IT solutions that support business objectives.</p> <h3 >Key Responsibilities</h3> <ul > <li >Lead end-to-end IT operations across multiple offices and business locations.</li> <li >Manage Microsoft 365, Azure, Entra ID, Intune, networking, servers, and modern workplace technologies.</li> <li >Ensure the availability, performance, and security of business-critical systems.</li> <li >Drive cybersecurity, compliance, disaster recovery, and business continuity initiatives.</li> <li >Oversee IT infrastructure for new office openings, business launches, and corporate events.</li> <li >Manage IT budgets, procurement, software licensing, and third-party vendors.</li> <li >Provide executive-level technology support and ensure meeting rooms and collaboration technologies operate seamlessly.</li> <li >Lead, mentor, and develop a high-performing IT team while fostering a service-driven culture.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >Proven experience managing multi-site IT operations.</li> <li >Excellent stakeholder management and communication skills.</li> <li >Experience within the real estate, construction, or another fast-paced multinational environment is preferred.</li> </ul> <h3 >Work Environment</h3> <p >This is a full-time position based in Riyadh, Saudi Arabia. The role involves working within a dynamic international organization.</p> <h3 >Application</h3> <p >Candidates who are proactive IT leaders focused on delivering secure, scalable technology solutions that enable business growth are encouraged to apply. Salary for this position will be discussed during the interview process.</p>

<p>Manage the development and implementation of Project HSE Management System including the HSE action monitoring system and incident reporting procedure, in compliance with internal management system and any Client specified requirements. Provide advice and support to the Project Director/ Manager on the processes and procedures required to deliver HSE objectives. Interface and align Projects with Client HSE Processes. Advise the Project Director/ Manager on training requirements for Project personnel. Ensure effective HSE training is developed and delivered to Project personnel. Promote and lead HSE meetings, audits and reviews. Ensure that specialist advice is obtained as required. Ensure a formal risk assessment process is developed, implemented and maintained. Ensure HSE reports/ correspondences are collected, analysed and communicated. Ensure Project HSE performance statistics are developed and communicated. Interface with the Client team to ensure prompt delivery of HSE scope of services. Ensure adequate HSE resources are available and manage those resources ensuring delivery of HSE deliverables. Set clear direction and manage HSE Engineer s/ staff assigned to the project. Please note that role will be based in Abha, KSA.</p><p><strong>Desired Candidate Profile</strong></p><p>Relevant degree and professional qualifications</p><p>Minimum 15 years of relevant experience as an HSE practitioner within the same or related sector</p><p>Proficient with all Microsoft office applications</p><p>Prominent communication skill</p><p>Leadership skills</p><p>KSA National</p>

<h3 >About the Role</h3> <p >Hyper Lychee Labs is seeking an experienced <strong >IT Project Manager PMO</strong> for an onsite contract role based in Jeddah, Makkah, Saudi Arabia. This is a 6-month contract position, prioritizing immediate joiners who possess a valid work permit or transferable Iqama for Saudi Arabia. The ideal candidate will have 5-10 years of experience in IT project and program management.</p> <h3 >Role Overview</h3> <p >The IT Project Manager PMO will be responsible for establishing and running the IT Project Management Office (PMO) for a diverse portfolio of concurrent enterprise programs. These programs span critical workstreams including infrastructure, applications, and broader transformation initiatives, requiring robust governance and delivery discipline.</p> <h3 >Key Responsibilities</h3> <ul > <li >Run the IT PMO for a portfolio of concurrent enterprise programs across infrastructure, applications, and transformation workstreams.</li> <li >Own governance, including RAID logs, RAG status reporting, and steering committee packs for senior stakeholders.</li> <li >Manage project intake, prioritization, budgets, and vendor/contract performance.</li> <li >Drive delivery discipline across distributed teams and proactively flag risks before they escalate.</li> <li >Build executive dashboards and reporting suited for CXO-level consumption.</li> <li >Partner with business units, enterprise architects, and system integrators to align delivery with strategic priorities.</li> </ul> <h3 >Required Qualifications and Experience</h3> <ul > <li >Solid IT project/program management background with 5-10 years of experience.</li> <li >Enterprise-grade delivery experience, including managing large budgets, multi-vendor environments, and senior stakeholder relationships.</li> <li >Hands-on experience with Project Portfolio Management (PPM) tools such as MS Project, Jira, Smartsheet, ServiceNow PPM, or similar platforms.</li> <li >At least one recognized certification: PMP, PRINCE2, PMI-ACP, CSM, SAFe Agilist, or ITIL.</li> <li >Bachelor's degree in Computer Science, IT, Engineering, or a related field. A Master's degree or MBA is considered a plus.</li> </ul> <h3 >Highly Valued Skills and Background</h3> <ul > <li >Exposure to the insurance industry, specifically in areas such as policy administration, claims, underwriting, or insurance regulatory/compliance systems (*, IFRS 17).</li> <li >Familiarity with core insurance platforms like Guidewire or Duck Creek.</li> <li >Prior program delivery experience within the GCC/KSA region.</li> </ul> <h3 >Logistics and Work Authorization</h3> <p >This is an onsite contract role for a duration of 6 months. The start date is immediate, and candidates must possess a valid KSA work permit or a transferable Iqama to be considered for this position.</p>

<h3 >About the Role</h3> <p >Hyper Lychee Labs is seeking an experienced <strong >IT Project Manager PMO</strong> for an onsite contract role based in Jeddah, Makkah, Saudi Arabia. This is a 6-month contract position, prioritizing immediate joiners who possess a valid work permit or transferable Iqama for Saudi Arabia. The ideal candidate will have 5-10 years of experience in IT project and program management.</p> <h3 >Role Overview</h3> <p >The IT Project Manager PMO will be responsible for establishing and running the IT Project Management Office (PMO) for a diverse portfolio of concurrent enterprise programs. These programs span critical workstreams including infrastructure, applications, and broader transformation initiatives, requiring robust governance and delivery discipline.</p> <h3 >Key Responsibilities</h3> <ul > <li >Run the IT PMO for a portfolio of concurrent enterprise programs across infrastructure, applications, and transformation workstreams.</li> <li >Own governance, including RAID logs, RAG status reporting, and steering committee packs for senior stakeholders.</li> <li >Manage project intake, prioritization, budgets, and vendor/contract performance.</li> <li >Drive delivery discipline across distributed teams and proactively flag risks before they escalate.</li> <li >Build executive dashboards and reporting suited for CXO-level consumption.</li> <li >Partner with business units, enterprise architects, and system integrators to align delivery with strategic priorities.</li> </ul> <h3 >Required Qualifications and Experience</h3> <ul > <li >Solid IT project/program management background with 5-10 years of experience.</li> <li >Enterprise-grade delivery experience, including managing large budgets, multi-vendor environments, and senior stakeholder relationships.</li> <li >Hands-on experience with Project Portfolio Management (PPM) tools such as MS Project, Jira, Smartsheet, ServiceNow PPM, or similar platforms.</li> <li >At least one recognized certification: PMP, PRINCE2, PMI-ACP, CSM, SAFe Agilist, or ITIL.</li> <li >Bachelor's degree in Computer Science, IT, Engineering, or a related field. A Master's degree or MBA is considered a plus.</li> </ul> <h3 >Highly Valued Skills and Background</h3> <ul > <li >Exposure to the insurance industry, specifically in areas such as policy administration, claims, underwriting, or insurance regulatory/compliance systems (*, IFRS 17).</li> <li >Familiarity with core insurance platforms like Guidewire or Duck Creek.</li> <li >Prior program delivery experience within the GCC/KSA region.</li> </ul> <h3 >Logistics and Work Authorization</h3> <p >This is an onsite contract role for a duration of 6 months. The start date is immediate, and candidates must possess a valid KSA work permit or a transferable Iqama to be considered for this position.</p>

<h3 >About Devoteam</h3> <p >Devoteam is a technology consulting firm with over 25 years of experience, operating in more than 18 countries across EMEA and beyond. The company is committed to leveraging innovation, expertise, and human-centric values to drive change through technology, aiming to create a positive impact on individuals and the world.</p> <h3 >The Role</h3> <p >Devoteam Middle East is seeking an <strong >Applications Development Project Manager</strong> to join its team in Riyadh, Saudi Arabia. This full-time position involves managing the end-to-end delivery of complex software products and applications, ensuring projects are completed on time, within scope, and on budget. The Project Manager will lead project planning within Agile frameworks, coordinate technical resources, and manage risks inherent to software lifecycles, maintaining strong communication with clients and stakeholders.</p> <h3 >Key Responsibilities</h3> <ul > <li >Lead applications development projects from initiation to closure, overseeing the full planning, execution, and delivery of high-quality software products.</li> <li >Develop and maintain detailed project plans using Agile methodologies, establishing clear objectives, sprints, milestones, and delivery timelines.</li> <li >Define and manage project scope and technical resources, coordinating between developers, DevOps engineers, and stakeholders to ensure alignment and availability.</li> <li >Proactively manage risks and mitigate disruptions, specifically addressing security vulnerabilities within a DevSecOps framework and handling scope changes effectively.</li> <li >Serve as the primary point of contact, facilitating communication between technical teams and stakeholders while providing regular updates on project health and quality control.</li> <li >Track project progress, adjusting plans when necessary to ensure all software delivery goals and KPIs are met.</li> <li >Manage project financials and track invoices and milestones to ensure adherence to the financial constraints of the engagement.</li> <li >Adhere to project management office practices and governance.</li> </ul> <h3 >Required Experience</h3> <p >Candidates for this role should possess <strong >5 to 10 years of experience</strong> in project management, specifically within applications development or complex software product delivery. The role requires experience in overseeing project performance through DevOps and DevSecOps lenses, tracking progress, resolving technical bottlenecks, and ensuring alignment with client expectations.</p> <h3 >Work Environment and Location</h3> <p >This is a full-time position based in <strong >Riyadh, Saudi Arabia</strong>. The role involves contributing to improving project management practices and governance within the organization, driving digital transformation in a fast-paced environment.</p> <h3 >Application Information</h3> <p >Interested candidates are encouraged to apply through the designated application portal.</p>

<h3 >About Brkz</h3> <p >Brkz is recognized as Saudi Arabia’s fastest-growing construction-tech startup, supported by leading regional and global VCs. The company operates a platform that offers contractors instant access to over 7,000 building material SKUs from more than 1,100 vetted suppliers, providing rapid quotations and integrated buy-now-pay-later financing options. Brkz has successfully onboarded over 850 contracting companies and contributed to major projects including NEOM and King Salman Park.</p> <h3 >The Role: Sales Account Manager</h3> <p >Brkz is seeking a <strong >Sales Account Manager - Imported Building Material</strong> to join its full-time team in Dammam. This role specializes in the sale of imported building materials, which typically involve extended lead times. The ideal candidate will manage client expectations regarding shipping durations and advance payment terms, ensuring proactive client relationship development and timely material delivery.</p> <h3 >Key Responsibilities</h3> <ul > <li >Identify and develop new business opportunities within the construction and building materials industry.</li> <li >Establish and maintain strong relationships with retailers, wholesalers, and distributors.</li> <li >Educate clients on the benefits of imported materials, lead times, and logistical considerations.</li> <li >Coordinate with Procurement and logistics teams to provide accurate shipment tracking and updates.</li> <li >Prepare and present quotations, proposals, product specifications, and samples to potential customers.</li> <li >Negotiate pricing and advance payment terms while ensuring profitability and market competitiveness.</li> <li >Work closely with the procurement team to forecast demand and manage stock levels effectively.</li> <li >Stay informed about market trends, competitor activities, and pricing fluctuations.</li> <li >Address and resolve customer inquiries, complaints, and order-related issues efficiently.</li> <li >Prepare feedback and reports of customer visits and sales funnel, and present market insights.</li> </ul> <h3 >Required Experience</h3> <ul > <li >Minimum of <strong >2-5 years</strong> of sales experience in building materials, construction supplies, or a related field.</li> <li >Strong knowledge of import logistics, customs clearance, and supply chain management.</li> <li >Proven experience in B2B sales, negotiation, and relationship management.</li> </ul> <h3 >Essential Skills and Attributes</h3> <ul > <li >Ability to handle long lead times and manage customer expectations accordingly.</li> <li >Excellent verbal and written communication skills.</li> <li >Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) or equivalent Google Workspace Suite (Sheets, Docs, Slides) and CRM software.</li> <li >Self-motivated, target-driven, and capable of working independently.</li> <li >Willingness to travel for client meetings and site visits as required.</li> </ul> <h3 >Compensation and Company Environment</h3> <p >This role offers a <strong >competitive base salary complemented by a commission structure</strong>. Brkz provides an opportunity to be part of a fast-growing startup operating with a product-first mindset.</p>

<h3 >About the Role</h3> <p >Ethra For Human Resources Consulting is seeking a <strong >Rental Operations Manager</strong> for a full-time position. This role involves leading and overseeing rental operations across multiple branches and airport counters in Saudi Arabia, specifically in Riyadh, Jeddah, Al Khobar, Al Qassim, and Hail. The primary objective is to ensure smooth daily operations, consistent customer service standards, efficient fleet utilization, strong branch performance, and the achievement of operational and commercial targets. The position is based in Riyadh and requires frequent travel to rental branches across the Kingdom based on operational and business needs.</p> <h3 >Key Responsibilities</h3> <ul > <li >Manage and supervise front office operations across rental branches and airport counters to ensure smooth daily business activities and high service standards.</li> <li >Lead branch teams, including rental agents, shift supervisors, customer service staff, and operational coordinators, to achieve operational and commercial targets.</li> <li >Ensure efficient handling of customer interactions, including reservations, vehicle handover, returns, upgrades, complaints resolution, and loyalty program engagement.</li> <li >Implement operational procedures to standardize front office activities and enhance customer experience consistency across all locations.</li> <li >Optimize branch operational performance through workforce planning, scheduling efficiency, and resource allocation.</li> <li >Coordinate closely with Fleet and Maintenance teams to maximize vehicle availability, minimize downtime, and improve fleet rotation efficiency.</li> <li >Analyze branch and regional performance KPIs, including utilization, revenue per rental, conversion rates, customer retention, and operational productivity.</li> <li >Prepare operational reports and present performance insights, challenges, and recommendations to senior management.</li> <li >Manage escalated customer and operational issues promptly while maintaining service quality and business continuity.</li> </ul> <h3 >Strategic and Financial Oversight</h3> <ul > <li >Identify business expansion opportunities, including new branch locations, airport operations, corporate partnerships, and high-demand service areas.</li> <li >Conduct market and competitor analysis to support network optimization and expansion strategies.</li> <li >Coordinate branch opening projects and operational readiness for new locations, ensuring staffing, training, process implementation, and service compliance.</li> <li >Collaborate with Sales, Marketing, and Revenue teams to support promotional campaigns, seasonal demand planning, and customer acquisition initiatives.</li> <li >Coordinate closely with the Finance Department to monitor branch financial performance, support invoicing accuracy, follow up on pending collections, and ensure timely resolution of overdue accounts.</li> <li >Ensure compliance with company policies, operational procedures, safety regulations, and brand standards across all branches.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >Minimum of <strong >5 years of experience</strong> in car rental operations, rental management, or a similar role.</li> <li >Previous experience managing multiple rental branches is strongly preferred.</li> <li >Car rental experience within Saudi Arabia is required.</li> <li >Airport rental operations experience is preferred but not mandatory.</li> <li >Bachelor’s degree or equivalent relevant experience.</li> </ul> <h3 >Required Skills and Knowledge</h3> <ul > <li >Strong knowledge of daily car rental operations and customer service processes.</li> <li >Experience managing rental agents, supervisors, customer service teams, and operational coordinators.</li> <li >Good knowledge of rental regulations and operational procedures.</li> <li >Experience using rental, reservation, scheduling, or fleet management systems.</li> <li >Strong leadership, communication, problem-solving, and decision-making skills.</li> <li >Willingness to travel frequently across Saudi Arabia based on business needs.</li> </ul> <h3 >Work Environment</h3> <p >This full-time position is based in Riyadh, Saudi Arabia, and involves managing operations across various cities including Jeddah, Al Khobar, Al Qassim, and Hail. The role requires close coordination with multiple internal departments and frequent travel to ensure operational excellence across all locations.</p>

<h3 >About the Role</h3> <p >Ethra For Human Resources Consulting is seeking a <strong >Rental Operations Manager</strong> for a full-time position. This role involves leading and overseeing rental operations across multiple branches and airport counters in Saudi Arabia, specifically in Riyadh, Jeddah, Al Khobar, Al Qassim, and Hail. The primary objective is to ensure smooth daily operations, consistent customer service standards, efficient fleet utilization, strong branch performance, and the achievement of operational and commercial targets. The position is based in Riyadh and requires frequent travel to rental branches across the Kingdom based on operational and business needs.</p> <h3 >Key Responsibilities</h3> <ul > <li >Manage and supervise front office operations across rental branches and airport counters to ensure smooth daily business activities and high service standards.</li> <li >Lead branch teams, including rental agents, shift supervisors, customer service staff, and operational coordinators, to achieve operational and commercial targets.</li> <li >Ensure efficient handling of customer interactions, including reservations, vehicle handover, returns, upgrades, complaints resolution, and loyalty program engagement.</li> <li >Implement operational procedures to standardize front office activities and enhance customer experience consistency across all locations.</li> <li >Optimize branch operational performance through workforce planning, scheduling efficiency, and resource allocation.</li> <li >Coordinate closely with Fleet and Maintenance teams to maximize vehicle availability, minimize downtime, and improve fleet rotation efficiency.</li> <li >Analyze branch and regional performance KPIs, including utilization, revenue per rental, conversion rates, customer retention, and operational productivity.</li> <li >Prepare operational reports and present performance insights, challenges, and recommendations to senior management.</li> <li >Manage escalated customer and operational issues promptly while maintaining service quality and business continuity.</li> </ul> <h3 >Strategic and Financial Oversight</h3> <ul > <li >Identify business expansion opportunities, including new branch locations, airport operations, corporate partnerships, and high-demand service areas.</li> <li >Conduct market and competitor analysis to support network optimization and expansion strategies.</li> <li >Coordinate branch opening projects and operational readiness for new locations, ensuring staffing, training, process implementation, and service compliance.</li> <li >Collaborate with Sales, Marketing, and Revenue teams to support promotional campaigns, seasonal demand planning, and customer acquisition initiatives.</li> <li >Coordinate closely with the Finance Department to monitor branch financial performance, support invoicing accuracy, follow up on pending collections, and ensure timely resolution of overdue accounts.</li> <li >Ensure compliance with company policies, operational procedures, safety regulations, and brand standards across all branches.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >Minimum of <strong >5 years of experience</strong> in car rental operations, rental management, or a similar role.</li> <li >Previous experience managing multiple rental branches is strongly preferred.</li> <li >Car rental experience within Saudi Arabia is required.</li> <li >Airport rental operations experience is preferred but not mandatory.</li> <li >Bachelor’s degree or equivalent relevant experience.</li> </ul> <h3 >Required Skills and Knowledge</h3> <ul > <li >Strong knowledge of daily car rental operations and customer service processes.</li> <li >Experience managing rental agents, supervisors, customer service teams, and operational coordinators.</li> <li >Good knowledge of rental regulations and operational procedures.</li> <li >Experience using rental, reservation, scheduling, or fleet management systems.</li> <li >Strong leadership, communication, problem-solving, and decision-making skills.</li> <li >Willingness to travel frequently across Saudi Arabia based on business needs.</li> </ul> <h3 >Work Environment</h3> <p >This full-time position is based in Riyadh, Saudi Arabia, and involves managing operations across various cities including Jeddah, Al Khobar, Al Qassim, and Hail. The role requires close coordination with multiple internal departments and frequent travel to ensure operational excellence across all locations.</p>