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<h3 >About Matar Al Baqmi Holding Company</h3>
<p >Matar Al Baqmi Holding Company, established in 1977, is a diversified leader across various industries in the Kingdom of Saudi Arabia, with a strong focus on quality and excellence. The company maintains rigorous ISO and ASME certifications and operates in sectors including automotive, engineering, agriculture, real estate, and logistics. Its industrial division, which includes Salama Radiator and Salama Engineering, specializes in manufacturing solutions for heat-exchange and heavy-engineering applications.</p>
<h3 >The Role: QC Manager / Senior QC Engineer</h3>
<p >Matar Al Baqmi Holding Company is seeking a <strong >QC Manager / Senior QC Engineer</strong> to join its team in the Oil & Energy sector in Dammam, Eastern Region. This full-time role is crucial for overseeing quality control processes, ensuring compliance with industry standards, and implementing strategies to enhance quality across projects. The position focuses on maintaining the highest quality standards for radiators and cooling systems supplied to the aftermarket for passenger, commercial, and industrial vehicles, covering distribution within KSA, neighboring GCC countries, and export markets. Preference will be given to candidates proficient in both English and Arabic, with in-depth knowledge of regional quality standards and experience in Aluminum Radiators and Intercoolers, specifically focusing on Al Brazing and TIG/MIG Welding.</p>
<h3 >Key Responsibilities</h3>
<ul >
<li >Conduct inspection, testing, and reporting for aftermarket and OEM products to ensure compliance with industry, GCC-specific, and international standards.</li>
<li >Develop and implement Quality Control protocols across the entire product lifecycle, from inbound raw materials to outbound finished goods.</li>
<li >Liaise with suppliers to maintain product traceability and resolve non-conformance issues.</li>
<li >Provide technical support and training to internal teams on quality standards and best practices for radiators.</li>
<li >Collaborate with aftermarket radiator companies across Saudi Arabia and the GCC to uphold consistent product quality.</li>
<li >Prepare and present reports to management on QA findings, corrective actions, and overall compliance.</li>
<li >Maintain comprehensive records and quality documentation in both Arabic and English.</li>
</ul>
<h3 >Qualifications and Experience</h3>
<ul >
<li >Bachelor's degree in Mechanical Engineering with QC experience.</li>
<li >Minimum of 12-15 years of experience as a Quality Control Engineer in similar organizations.</li>
<li >Over 10 years of overall experience required.</li>
</ul>
<h3 >Required Skills and Competencies</h3>
<ul >
<li >Hands-on work experience and in-depth understanding of radiator materials (aluminum, copper, brass) and manufacturing/testing methods.</li>
<li >Direct experience with radiator failure modes, performance benchmarks, and regional requirements.</li>
<li >Knowledge of local regulatory and certification frameworks for aftermarket auto parts.</li>
<li >Familiarity with customer-centric operations in B2B and B2C settings.</li>
<li >Excellent communication, report writing, and analytical skills.</li>
<li >Proficiency in SQC/SPC, MSA/Calibration, Process Capability/Control (CP/CPK), DPM/DPMO, and continual improvement/control of non-conformance is preferred.</li>
</ul>
<h3 >Work Environment</h3>
<p >This is a full-time position based in Dammam, Eastern Region, Kingdom of Saudi Arabia. The role involves working within the industrial division of Matar Al Baqmi Holding Company, specifically within the Oil & Energy sector, contributing to operational excellence and quality assurance.</p>
<h3 >About Salla and the Role</h3>
<p >Salla is developing the digital infrastructure for commerce in the region, supporting merchants in establishing, growing, and scaling their businesses. This full-time role for a <strong >Senior Product Manager - Catalog</strong> is critical to simplifying complex processes into scalable solutions. The Catalog serves as the foundational layer for all merchant-facing surfaces, including storefronts, search, recommendations, and various sales channels. Its quality directly impacts the performance of all downstream systems.</p>
<h3 >Key Focus Areas</h3>
<p >The Senior Product Manager will drive impact across five primary areas, focusing on efficiency and scalability in product data management:</p>
<ul >
<li ><strong>The Catalog Engine and Category Setup:</strong> Developing a unified engine where category-specific product record requirements are managed through configuration, enabling rapid and repeatable support for new categories.</li>
<li ><strong>Product Data Input:</strong> Overseeing the creation, bulk import, and editing processes for product data.</li>
<li ><strong>Structure and Meaning:</strong> Managing taxonomy, attributes, variants, identifiers, normalization, and deduplication of product data.</li>
<li ><strong>AI Enrichment:</strong> Implementing AI for extracting and generating product data from existing merchant inputs, with clear policies on confidence, review, and correction.</li>
<li ><strong>Downstream Fitness:</strong> Ensuring product data performs effectively across consumption points such as search results, storefronts, recommendations, and external channel feeds.</li>
</ul>
<h3 >Responsibilities</h3>
<ul >
<li >Define and manage the end-to-end catalog strategy, including quarterly sequencing, internal defense, and accountability for projected outcomes.</li>
<li >Develop the roadmap for product data creation and improvement on Salla, prioritizing based on downstream data performance rather than field completeness.</li>
<li >Design solutions for users who create product data, including those not directly owning the store, making efficient data input the default path.</li>
<li >Ensure that adding a new category is a configuration task, not an engineering project, demonstrating reduced effort between successive additions.</li>
<li >Integrate AI for data generation, suggestion, or exclusion, establishing confidence policies and learning loops from merchant corrections.</li>
<li >Define and instrument catalog quality metrics at Salla, linking them to data consumption surfaces rather than mere completeness.</li>
<li >Manage the performance of product data in external selling channels, addressing strict requirements and rejections.</li>
<li >Determine the balance between imposed data structure and merchant flexibility, defending these decisions.</li>
<li 0="" 6px;"="">Lead a team of 2 to 3 product managers, fostering ownership, coaching their approach, maintaining operational cadence, and elevating team output quality.</li>
<li >Collaborate with dependent teams, including search and discovery, storefronts, vendors, marketplace, and data teams.</li>
</ul>
<h3 >Qualifications and Requirements</h3>
<ul >
<li >Six or more years of experience in product management, with a focus on self-serve platforms where users generate content or data, and accountability for the quality of user-produced data.</li>
<li >Demonstrated experience in improving a measurable data metric, such as completeness, accuracy, time to publish, tool adoption, or downstream data performance.</li>
<li >Evidence of influencing user-generated data quality at the point of creation, rather than through post-production cleanup.</li>
<li >Platform judgment, including experience building configurable solutions for multiple use cases and articulating design trade-offs.</li>
<li >Experience with AI in production for structured data (extraction, classification, generation, or matching), including knowledge of confidence thresholds, error rates, and handling errors at scale.</li>
<li >Proficiency in product data structuring, including taxonomies, attribute schemas, variants, identifiers, matching, deduplication, and external channel requirements.</li>
<li >Experience coaching product managers, formally or informally, and readiness to lead a small team while remaining hands-on.</li>
<li >Ability to own outcomes, navigate ambiguity, and establish clarity in complex situations.</li>
<li >Attention to detail and a collaborative approach, recognizing that data impacts all downstream functions.</li>
<li >Merchant context within the region is preferred.</li>
<li >Willingness to relocate to Saudi Arabia and work on-site.</li>
</ul>
<h3 >Experience Required</h3>
<p >Candidates should possess 5-10 years of relevant experience in product management.</p>
<h3 >Application Process</h3>
<p >We invite qualified candidates to apply for this opportunity to contribute to Salla's commerce platform.</p>
<h3 >About the Role</h3>
<p >Astek is seeking an experienced <strong >Project Manager HIS</strong> for a contract position based in Jeddah, Makkah, Saudi Arabia. This role involves leading the planning, implementation, integration, and delivery of critical healthcare technology projects across the organization for one of our clients.</p> <h3 >Project Leadership and Implementation</h3>
<p >The Project Manager HIS will be responsible for overseeing end-to-end HIS implementation projects, ensuring alignment with healthcare operations, regulatory requirements, and business objectives. This includes managing complex integrations with various systems and driving change management initiatives for both clinical and non-clinical users within a regulated healthcare environment.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Lead end-to-end HIS implementation projects, including integrations with EMR, EHR, QMS, IVR, ERP, CRM, insurance, laboratory, radiology, and other systems.</li>
<li >Define project scope, deliverables, objectives, and success criteria in collaboration with stakeholders.</li>
<li >Develop and maintain comprehensive project plans, timelines, milestones, and resource requirements.</li>
<li >Ensure adherence to project governance, delivery methodologies, and PMO standards.</li>
<li >Act as the primary point of contact between business teams, clinical teams, vendors, technology teams, and TIDES.</li>
<li >Manage communication and reporting with senior leadership and executive stakeholders.</li>
<li >Coordinate with HIS vendors and third-party providers to manage deliverables, contracts, SLAs, and performance.</li>
<li >Oversee system integrations and interoperability between HIS and internal or external platforms, ensuring effective implementation of HL7, FHIR, API, and other interoperability standards.</li>
<li >Identify and manage project risks, issues, dependencies, and mitigation plans.</li>
<li >Drive change management initiatives for clinical and non-clinical users.</li>
<li >Oversee SIT, UAT, go-live readiness, data migration, and system performance validation.</li>
<li >Prepare regular project status reports covering progress, risks, issues, KPIs, and key decisions.</li>
<li >Conduct steering committee meetings and maintain accurate project documentation.</li>
</ul> <h3 >Required Qualifications and Experience</h3>
<ul >
<li >Bachelor’s degree in Information Technology, Healthcare Informatics, Computer Science, or a related field; a Master’s degree is preferred.</li>
<li ><strong >7+ years</strong> of project management experience.</li>
<li ><strong >5+ years</strong> of experience managing HIS, hospital technology, or healthcare IT projects.</li>
<li >PMP, PRINCE2, Agile, or equivalent certification is preferred.</li>
<li >Experience delivering hospital or multi-facility HIS implementations.</li>
<li >Proven experience managing vendors, implementation partners, and third-party technology providers.</li>
<li >Experience working in regulated healthcare environments.</li>
</ul> <h3 >Essential Technical Skills and Knowledge</h3>
<ul >
<li >Strong understanding of at least one HIS platform, such as Cerner, Epic, InterSystems, Oracle Health, or a similar enterprise HIS solution.</li>
<li >Strong knowledge of healthcare workflows, including clinical operations, billing, insurance, laboratory, and radiology.</li>
<li >Experience with HL7, FHIR, API integration, data migration, and system interoperability.</li>
<li >Experience managing system integration testing, user acceptance testing, go-live planning, change management, and operational readiness.</li>
<li >Exposure to healthcare digital transformation programs.</li>
<li >Knowledge of healthcare standards and frameworks such as NPHIES and HIMSS is preferred.</li>
</ul> <h3 >Work Environment and Contract Details</h3>
<p >This is a contract role with Astek, supporting a client in Jeddah, Makkah, Saudi Arabia. The successful candidate will operate within a dynamic healthcare environment, contributing to significant technological advancements and ensuring robust project delivery.</p>
<p>We are seeking an experienced Project Manager – Finishing Fit-Out to lead the successful delivery of mid- to large-scale construction and finishing fit-out projects in Saudi Arabia. The ideal candidate will have a strong Civil Engineering background, extensive GCC experience, and a proven track record of delivering luxury, high-end, and mega-scale projects to the highest standards of quality, cost, and schedule.<br></p><ul><li><p>Lead the overall planning, execution, monitoring, and successful completion of finishing fit-out projects.</p></li><li><p>Manage projects from pre-construction/mobilization through final handover and closeout.</p></li><li><p>Develop and monitor project programs, budgets, resources, procurement, and manpower requirements.</p></li><li><p>Ensure projects are delivered in accordance with approved <strong>scope, specifications, quality standards, budget, and schedule</strong>.</p></li><li><p>Lead and coordinate project teams, including construction, engineering, QA/QC, HSE, commercial, procurement, and subcontractor teams.</p></li><li><p>Coordinate closely with clients, consultants, architects, designers, and other project stakeholders.</p></li><li><p>Manage subcontractors and suppliers to ensure timely delivery and compliance with project requirements.</p></li><li><p>Review and resolve technical, commercial, and construction-related issues affecting project progress.</p></li><li><p>Monitor project performance, identify risks and delays, and implement effective recovery strategies.</p></li><li><p>Ensure strict compliance with approved drawings, specifications, method statements, ITPs, and quality requirements.</p></li><li><p>Drive project reporting, including progress updates, cost status, risk registers, procurement status, and critical project issues.</p></li><li><p>Ensure effective coordination between architectural finishes, MEP, structural, and other specialist works.</p></li><li><p>Lead project meetings and ensure timely closure of technical and construction-related actions.</p></li><li><p>Manage project variations, claims, and contractual matters in coordination with the commercial and contracts teams.</p></li><li><p>Ensure adherence to KSA regulatory requirements, HSE standards, and company policies.</p></li><li><p>Lead the successful testing, commissioning, snagging, handover, and project closeout processes.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>Bachelor’s Degree in Civil Engineering</strong> or a closely related engineering discipline.</p></li><li><p>Minimum <strong>15 years of relevant professional experience</strong>.</p></li><li><p>Extensive experience in <strong>finishing fit-out and interior construction</strong>.</p></li><li><p>Proven experience delivering <strong>mid- to large-scale projects within the GCC</strong>.</p></li><li><p>Strong track record in delivering <strong>luxury, high-end, hospitality, commercial, residential, or mega-scale projects</strong>.</p></li><li><p>Previous experience managing complex projects with multiple stakeholders, subcontractors, and specialist trades.</p></li><li><p>Strong understanding of construction methodologies, project controls, procurement, QA/QC, HSE, and commercial management.</p></li><li><p>Demonstrated ability to manage projects from inception through successful handover.</p></li><li><p>Strong leadership, communication, negotiation, and stakeholder-management skills.</p></li><li><p>Excellent knowledge of project planning, scheduling, risk management, and performance monitoring.</p></li></ul><br><p>Key Competencies</p><ul><li><p>Project Leadership & Delivery</p></li><li><p>Finishing & Fit-Out Expertise</p></li><li><p>Construction Planning & Project Controls</p></li><li><p>Cost & Schedule Management</p></li><li><p>Risk & Change Management</p></li><li><p>Subcontractor & Supplier Management</p></li><li><p>Client & Consultant Management</p></li><li><p>Quality & HSE Management</p></li><li><p>Contract & Commercial Awareness</p></li><li><p>Problem Solving & Decision Making</p></li><li><p>Team Leadership and Stakeholder Management</p><br></li></ul><p>Project Experience</p><p>The successful candidate should be able to demonstrate <strong>verifiable experience delivering major finishing and fit-out projects</strong>, particularly projects involving:</p><ul><li><p>Luxury hotels and resorts</p></li><li><p>High-end residential developments</p></li><li><p>Commercial and mixed-use developments</p></li><li><p>Premium retail and F&B projects</p></li><li><p>Corporate and high-end office interiors</p></li><li><p>Large-scale hospitality and entertainment developments</p></li><li><p>Mega projects and landmark developments</p><br></li></ul><p><strong>Location:</strong> Saudi Arabia<br><strong>Experience:</strong> Minimum 15 years<br><strong>Education:</strong> Bachelor’s Degree in Civil Engineering<br><strong>Sector:</strong> Construction / Finishing Fit-Out<br><strong>Preferred:</strong> Candidates currently based in KSA with proven luxury/mega-project delivery experience</p><br>
<h3 >About the Role</h3>
<p >Accenture Middle East is seeking an <strong >AI Architecture Senior Manager</strong> to join our team in Riyadh. This full-time position requires over 10 years of experience and involves leading the strategy, design, and implementation of enterprise-scale AI platforms and architectures. The role is critical for enabling the adoption of advanced AI technologies, including Generative AI, Large Language Models (LLMs), and multi-modal models across the enterprise.</p> <h3 >Strategic Focus</h3>
<p >The AI Architecture Senior Manager will define the target-state AI architecture and drive key technology decisions. A primary focus will be on establishing scalable, secure, and governed AI foundations that accelerate business innovation and enterprise-wide AI adoption. This role requires a deep understanding of the evolving AI landscape and the ability to translate strategic vision into practical architectural solutions.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Define and evolve enterprise AI architecture strategies, frameworks, and reference architectures, including Generative AI, LLMs, and multi-modal AI solutions.</li>
<li >Assess emerging AI technologies, platforms, and architectural patterns, providing leadership on technology selection and adoption.</li>
<li >Develop and execute AI transformation roadmaps that establish enterprise AI foundations and long-term scalability.</li>
<li >Design and operationalize end-to-end AI platforms supporting model development, deployment, monitoring, governance, and lifecycle management.</li>
<li >Lead the integration of AI/ML technologies across data platforms, model ecosystems, MLOps, cloud infrastructure, security, and governance frameworks.</li>
<li >Architect and build custom AI platform components to address complex business and technical requirements.</li>
<li >Optimize compute infrastructure, model-serving environments, and distributed AI workloads for scalability, performance, reliability, and cost efficiency.</li>
<li >Establish enterprise AI operational standards, including observability, monitoring, performance management, and platform resilience.</li>
<li >Implement Responsible AI, security, privacy, risk management, and compliance controls across AI solutions and platforms.</li>
<li >Partner with business and technology stakeholders to define AI governance models, architecture standards, and best practices.</li>
<li >Provide technical leadership and mentorship to architecture, engineering, and data teams throughout AI initiatives.</li>
</ul> <h3 >Essential Qualifications</h3>
<ul >
<li >Proven experience designing and implementing enterprise-scale AI/ML platforms and advanced AI solutions.</li>
<li >Deep understanding of Generative AI, Large Language Models (LLMs), multi-modal models, and AI ecosystem technologies.</li>
<li >Strong experience with cloud platforms such as Azure, AWS, or Google Cloud and their AI/ML services.</li>
<li >Expertise in MLOps, AI platform engineering, model deployment, monitoring, and operationalization.</li>
<li >Experience implementing AI security, governance, compliance, and Responsible AI frameworks.</li>
<li >Experience establishing Enterprise AI Foundations, AI Centers of Excellence (CoE), or AI Transformation programs.</li>
</ul> <h3 >Advanced Technical Proficiencies</h3>
<ul >
<li >Knowledge of vector databases, Retrieval-Augmented Generation (RAG), AI agents, orchestration frameworks, and advanced AI architecture patterns.</li>
<li >Experience with Kubernetes, containerization, distributed computing, and high-performance AI infrastructure.</li>
<li >Expertise in AI observability, model performance optimization, platform reliability, and cost management.</li>
</ul> <h3 >Leadership and Communication</h3>
<ul >
<li >Strong architecture leadership experience with the ability to influence senior stakeholders and technology strategy.</li>
<li >Strong consulting, stakeholder management, and executive communication skills.</li>
</ul>
<h3 >About the Role</h3>
<p >Lantern Systems Co. Ltd is seeking a <strong >Sales Marketing Manager</strong> to develop and execute sales strategies for Telecom, ELV, ICT, and HCIS Security Systems solutions across the Kingdom of Saudi Arabia. This full-time position, based in Al Khobar, Eastern Region, focuses on generating new business opportunities, managing key client relationships, and achieving annual sales and profitability targets. The role requires ensuring compliance with Saudi regulations and HCIS requirements. This opportunity is exclusively open to Saudi nationals.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Identify and develop new business opportunities within government, oil & gas, industrial, utility, infrastructure, and commercial sectors.</li>
<li >Build and maintain strong relationships with clients, consultants, EPC contractors, and technology partners.</li>
<li >Promote Telecom and HCIS Security Systems solutions to existing and potential customers.</li>
<li >Develop strategic account plans for key clients, including Saudi Aramco, SABIC, Ma'aden, SEC, and RCJY.</li>
<li >Generate qualified leads and convert them into profitable projects.</li>
<li >Review RFQs, RFPs, and tender documents, coordinating with engineering and estimation teams to prepare technical and commercial proposals.</li>
<li >Lead bid clarification meetings and commercial negotiations, preparing quotations, pricing strategies, and project cost evaluations.</li>
<li >Negotiate contracts while maintaining targeted profit margins and ensuring timely submission of proposals compliant with customer requirements.</li>
<li >Maintain long-term relationships with clients and key stakeholders, conducting regular customer visits and presentations.</li>
<li >Resolve commercial issues and monitor client feedback to ensure customer satisfaction and improve service quality.</li>
<li >Monitor market trends and competitor activities, identifying new technologies and business opportunities.</li>
<li >Maintain an accurate sales pipeline and forecast, preparing monthly sales reports and business development plans.</li>
<li >Coordinate with Procurement, Engineering, Finance, and Project Management teams, supporting project handover after contract award.</li>
<li >Follow up on project execution, variation orders, and payment collections, ensuring compliance with company policies and quality procedures.</li>
</ul> <h3 >Solutions Portfolio</h3>
<p >The Sales Marketing Manager will be responsible for promoting and selling a comprehensive range of solutions, including:</p>
<ul >
<li >HCIS Security Systems, Integrated Security Management Systems (PSIM), CCTV & Video Analytics, Access Control Systems, Perimeter Intrusion Detection Systems (PIDS), Fence Detection Systems, Thermal Cameras, and Command & Control Centers.</li>
<li >Fiber Optic Networks, Structured Cabling Systems, LAN/WAN Infrastructure, IP Telephony, Microwave & Wireless Communication, Radio Communication Systems, and Data Center Infrastructure.</li>
<li >Public Address & General Alarm (PAGA), Industrial Networking, and Cybersecurity-related infrastructure (where applicable).</li>
</ul> <h3 >Performance Indicators</h3>
<p >Key performance will be measured against the following indicators:</p>
<ul >
<li >Annual Sales Revenue and Gross Profit (GP) Achievement</li>
<li >New Customer Acquisition and Client Retention Rate</li>
<li >Tender Success Rate and Proposal Submission Timeliness</li>
<li >Sales Pipeline Growth and Forecast Accuracy</li>
<li >Collection Performance and Number of Customer Visits</li>
<li >Strategic Partnership Development and Customer Satisfaction</li>
</ul> <h3 >Candidate Profile</h3>
<ul >
<li >A minimum of <strong >5 to 10 years</strong> of relevant experience in sales and marketing within the specified solutions domain.</li>
<li >Must be a <strong >Saudi national</strong>.</li>
</ul> <h3 >Work Environment</h3>
<p >The role involves frequent customer meetings and visits across Saudi Arabia. Participation in exhibitions, conferences, and industry networking events is also required, with occasional travel within the Kingdom.</p>
<h3 >About the Role</h3>
<p >Hire Fellows is seeking a <strong >Customer Experience Manager</strong> to lead the end-to-end customer experience for a rapidly expanding B2B spend-management platform. This full-time, onsite position is based in Riyadh, Saudi Arabia, and focuses on ensuring high-quality customer interactions for finance teams across the region.</p> <h3 >Role Scope and Focus</h3>
<p >The Customer Experience Manager will be responsible for ensuring every customer interaction, from support tickets and calls to escalations and self-serve resources, is smooth, efficient, and consistently high-quality. This is an operator role, requiring a hands-on approach to dashboards, processes, reporting, and root-cause analysis. The role involves close collaboration with Product and Engineering teams to enhance the customer journey and build smarter, more scalable support operations, driven by data and a focus on continuous improvement.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Own day-to-day support operations across ticketing, phone, and in-app channels; manage queue health, routing, and coverage.</li>
<li >Lead, coach, and schedule the support team; run QA on ticket and call quality with a documented scorecard.</li>
<li >Own the Support SLA & Escalation Matrix, covering first response, resolution, and escalation paths across L1/L2/L3 and third-party processors.</li>
<li >Track and drive core CX metrics, including first-response and resolution SLA attainment, call abandonment, callback compliance, awaiting-customer rate, reopened-ticket rate, and CSAT.</li>
<li >Build and maintain reporting in Zoho Desk/Zoho Analytics; publish a weekly operations review with findings and actions.</li>
<li >Own the knowledge base, both customer-facing and internal, including release-triggered updates and content feeding the AI call agent.</li>
<li >Identify recurring ticket drivers and convert them into product fixes, automations, or self-serve content; work with Engineering and Product to implement solutions.</li>
<li >Ensure complaint handling meets SAMA requirements, including complaint logging, response timelines, and escalation/disclosure obligations.</li>
<li >Manage escalations end-to-end, including card, transaction, and processor-side issues requiring third-party coordination.</li>
<li >Drive automation of manual support workflows using tools like macros, auto-assignment, classification, and n8n-style integrations.</li>
</ul> <h3 >Required Qualifications</h3>
<ul >
<li >5+ years of experience in customer support or customer experience, with at least 2 years in a team management role.</li>
<li >Experience in fintech, banking, payments, or SaaS; exposure to a regulated environment is strongly preferred.</li>
<li >Hands-on proficiency with a modern helpdesk platform (*, Zoho Desk, Zendesk, Freshdesk, Intercom), including SLA configuration, workflows, and reporting.</li>
<li >Comfortable working with data, able to build dashboards, interrogate numbers, and defend recommendations. SQL knowledge is a plus.</li>
<li >Strong process-writing ability, including the creation of SOPs, escalation matrices, and policy documents.</li>
<li >Fluent in both Arabic and English, written and spoken.</li>
<li >Saudi nationality.</li>
</ul> <h3 >Desired Skills and Experience</h3>
<ul >
<li >Familiarity with card issuing/processing concepts such as authorisations, declines, chargebacks, and 3DS.</li>
<li >Experience with SAMA consumer-protection or complaint-handling requirements.</li>
<li >Experience deploying AI or automation solutions within a support function.</li>
</ul> <h3 >Application Information</h3>
<p >Candidates meeting the above criteria are encouraged to apply for this full-time, onsite position in Riyadh.</p>
<p>The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable. Blending urban sophistication with refined opulence, the Sofitel Riyadh creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience.</p><p>THE POSITION To oversee and direct all aspects of Guest Relations to maximize guest satisfaction.</p><p>KEY ROLES & RESPONSIBILITIES Live and project the goal, philosophy, vision, mission and core values of the company. Adheres to company grooming standards at all time. Is a continual source of information, help and assistance to all guests. Prepares the weekly duty rosters. Supervise Guest Relation Officers. Keeps the immediate manager fully informed of all problems or unusual matters of significance. Communicates and liaises at all times with line manager. Maintains Transparent and open line of communication, coordination and feedback with related departments to ensure customer requests and complaints are handled effectively and efficiently. Conduct house tours / site inspection and special room drops for VIP s. Escorts all arriving guests to their respective suites. Escorts external guests to their destination. Escorts departing guests to their means of transport. Checked all VIP rooms prior to arrival and ensure that the correct standard (allocations, amenities and special requests) is maintained. Greet all residence guests personally. Promote Inter-Hotel sales and in-house facilities. Handle guest complaints and feedback according to Sofitel standards ensuring necessary actions, follow up and recording are done. Completes the departure list for the following day contact VIP guests for any necessary arrangements. Renders maximum guest satisfaction through personal recognition and prompt cordial attention to entire residence guest. Ensure Club members consistently receive all benefits, repeat guests and other VIP s receive special recognition and service Liaise closely with Concierge, Butler and Sofitel Club for Hotel events, restaurant promotions, Limousine requirements and special VIP requests or preparations. Prepare compendiums prior to guest arrival and check-info system if necessary. Maintain close contact with Airport Concierge, Reception for new arrivals and departures. Update and maintain efficient guest history system. Prepare requisition and distribution of amenities on a timely basis. Assures the upkeep and cleanliness of the Guest Relations desk and lobby at all times. Attend daily and monthly briefings or meetings to facilitate communications and smooth operations. Abides by all policies and procedures. Has full knowledge of Sofitel standards. Performs related duties and special projects assigned by Senior Management.</p><p><strong>Desired Candidate Profile</strong></p><p>Strong written and verbal communication skills in English Able to develop rapport with colleagues and management staff Ability to work cohesively with co-workers as part of a multi-cultural team Ability to focus attention on guest needs, remaining calm and courteous at all times Ability to promote positive relations with guests and patrons Able to exercise good judgment with difficult guests</p><p>Degree from School for Tourism & Hotel Management</p><p>Minimum 3 - 5 years relevant experience with at least 2 years at a supervisory level</p>
<p>We are the people who give possibilities purpose BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it s no small feat. It takes the imagination and passion of all of us from design and engineering to the manufacturing and marketing of our billions of MedTech products per year to look at the impossible and find transformative solutions that turn dreams into possibilities.</p><p>Our vision for Medication Management Solutions at BD With our technical capabilities, the Medication Management Solutions (MMS) team are able to manage multiple systems and our operational capabilities enable us to have medications available when and where needed, reducing inefficiency and waste for nursing and pharmacy teams.</p><p>About the role The Area Sales Manager, Medication Management Solutions (MMS) will lead and develop the commercial team across the Northern Region of Saudi Arabia, driving sales growth, market share expansion, and profitability for BD's MMS portfolio. The role is responsible for achieving business objectives, developing strategic customer relationships, and ensuring excellence in commercial execution within the assigned territory. Work Location: Qassim or Hail Main responsibilities will include:</p><ul><li>Develop and execute regional sales strategies to achieve revenue, profitability, and market share targets.</li><li>Drive sales performance through effective account planning, opportunity management, and pipeline development.</li><li>Lead the execution of commercial initiatives, new product launches, and market expansion activities.</li><li>Deliver Annual Operating Plan (AOP) commitments, sales forecasts, and key business objectives.</li><li>Build and maintain strong relationships with key healthcare stakeholders, including the Ministry of Health (MOH), NUPCO, MODA, NGHA, major private healthcare groups, and strategic accounts.</li><li>Support the negotiation and implementation of strategic agreements and business partnerships.</li><li>Drive customer satisfaction, retention, and business growth through proactive engagement and value-based selling.</li><li>Ensure effective utilization of Salesforce.com (SFDC) to maintain accurate forecasts, customer records, and pipeline visibility.</li><li>Monitor market trends, sales performance, and competitive activity to identify growth opportunities and business risks.</li><li>Implement sales excellence processes, account management standards, and commercial governance requirements.</li><li>Lead business reviews and provide regular performance updates to senior leadership.</li><li>Lead, coach, and develop a team of Account Managers and Sales Specialists.</li><li>Conduct performance reviews, field coaching, and individual development planning.</li><li>Foster a high-performance culture focused on accountability, customer centricity, and continuous improvement.</li><li>Support talent development, succession planning, and employee engagement initiatives.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business Administration, Marketing, Life Sciences, Biomedical Engineering, Nursing, or a related field. A Master's degree is an advantage.</li><li>Minimum 5-7 years of sales experience, including at least 3-4 years in a leadership or people management role.</li><li>Experience within the medical device, healthcare, or pharmaceutical industry is preferred.</li><li>Proven track record of consistently achieving and exceeding sales targets.</li><li>Strong leadership, coaching, mentoring, and team development capabilities.</li><li>Excellent communication, negotiation, and presentation skills.</li><li>Strong knowledge of the Saudi Arabian healthcare market, procurement landscape, and regulatory environment.</li><li>Willingness to travel extensively within the assigned territory.</li><li>Strong analytical, strategic thinking, and problem-solving skills.</li><li>Experience using Salesforce.com (SFDC) or similar CRM systems for customer relationship management, pipeline management, sales forecasting, and performance reporting.</li></ul>
<h3><strong>About the Role</strong></h3><p>Alfanar Projects is seeking a <strong>Section Manager, Accounts Receivable</strong> to lead and manage the Accounts Receivable function. Based in Riyadh, this full-time position is critical for ensuring accurate invoicing, effective credit control, and timely collection of receivables. The role also involves overseeing promotions, commissions, customer bonuses, system improvements, and process automation, all while ensuring compliance with company policies and enhancing the efficiency of the Order-to-Cash process.</p><h3><strong>Key Responsibilities</strong></h3><ul><li>Lead the end-to-end Accounts Receivable process, including month-end and year-end closing activities.</li><li>Monitor customer balances, outstanding receivables, overdue amounts, and account status.</li><li>Prepare annual and biannual Accounts Receivable balance sheet reports, budget reports, and financial studies related to credit management.</li><li>Approve customer return requests and refund payments in accordance with company policy.</li><li>Oversee the recording of sales invoices, manage collection activities, and approve the creation of cash and credit customer accounts.</li><li>Review, analyze, and approve customer credit note requests and manage customer credit terms.</li><li>Review new promotions and compensation schemes, manage accrued customer and sales team promotions, and prepare sales promotion analysis reports.</li><li>Participate in the development of sales commission systems, manage calculations and payments, and maintain customer bonus entitlement calculations.</li><li>Collaborate with Sales, Commercial, Treasury, Legal, and Operations teams, supporting sales contract review and commercial negotiations involving customer credit exposure.</li><li>Prepare periodic Accounts Receivable reports, credit control statistical and exception reports, overdue reports, aging reports, commission reports, and promotion-related reports.</li></ul><h3><strong>Team Leadership and Development</strong></h3><ul><li>Lead, coach, and develop the Accounts Receivable team.</li><li>Set individual KPIs and performance objectives, conduct performance reviews, and develop individual and departmental succession plans.</li><li>Identify and address training and development needs within the team.</li></ul><h3><strong>Process Excellence and Digital Transformation</strong></h3><ul><li>Lead the digital transformation of Accounts Receivable processes, identifying automation opportunities across invoicing, collections, cash application, reconciliations, reporting, and customer communications.</li><li>Implement workflow automation and ERP optimization initiatives, collaborating with IT and Finance Transformation teams on digital finance solutions.</li><li>Develop dashboards using business intelligence tools such as Power BI and SAP Analytics Cloud.</li><li>Reduce manual activities through system enhancements and process standardization, improving ERP utilization and integration across Order-to-Cash processes.</li><li>Monitor automation benefits through measurable KPIs.</li></ul><h3><strong>Leadership and Operational Excellence</strong></h3><p>The successful candidate will demonstrate strong leadership by recruiting, cultivating, and managing high-performing teams, while ensuring fair treatment and performance-based assessment. This role requires taking full responsibility for operations, anticipating problems, making timely decisions, and delivering results with quality and cost efficiency. The Section Manager will be expected to make a tangible difference in their area, transform corporate goals into actionable business plans, monitor performance, and control budgets. Furthermore, the role involves developing organizational structures and processes, seeking automation opportunities, promoting the use of IT solutions, upholding quality as a prime competitive advantage, adapting to new techniques and technologies, and ensuring a safe, secure, and legal work environment.</p><h3><strong>Required Experience</strong></h3><p>Candidates should possess <strong> 6 to 10 years of relevant experience</strong> in Accounts Receivable management or a related financial leadership role.</p>
<h3 >About BAE Systems Saudi Arabia</h3>
<p >BAE Systems Saudi Arabia operates as the UK Government’s nominated Prime Contractor under Government-to-Government arrangements, providing essential equipment, support, and training to Saudi Arabia. The company is responsible for the maintenance of Royal Saudi Air Force (RSAF) aircraft and for safely training RSAF and Royal Saudi Naval Force personnel in the use of their aircraft, equipment, and weapons. BAE Systems Saudi Arabia is committed to supporting the Saudi Arabian National Agenda, including Saudisation and the development of Saudi National capability through partnerships and industrialisation.</p> <h3 >Safety Training Manager Role Overview</h3>
<p >BAE Systems Saudi Arabia is seeking a <strong >Safety Training Manager</strong> for a full-time position based in <strong >Riyadh</strong>. This role is central to delivering comprehensive safety instruction, with a particular focus on workplace and environmental safety within a military aviation context. The position offers a competitive salary and involves ensuring high standards of safety training and compliance.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Instruct students on Workplace and Environmental Safety, emphasizing aspects related to Flying Operations, Airfield Operations, and Aviation & Ground Support Equipment Maintenance/Usage, in accordance with approved syllabi.</li>
<li >Develop and regularly review courseware based on associated Training Needs Analysis (TNA), recommending changes to course material and assessment content.</li>
<li >Deliver or supervise demonstrations in relevant subject areas, conduct visits to areas of interest, and provide practical and multi-media demonstrations on workplace safety.</li>
<li >Conduct regular assessments to monitor student academic progression and administer phase-end examinations to confirm training objectives have been achieved.</li>
<li >Promote and foster independent learning and a military ethos within the training environment, providing ongoing evaluation of student discipline as part of their final assessment.</li>
<li >Counsel and motivate students on academic and discipline issues as required.</li>
<li >Record student academic assessment results, lesson attendance, and any discipline issues.</li>
<li >Provide regular reports concerning student academic progress, lesson attendance, and discipline, reporting other relevant issues as necessary.</li>
<li >Apply RSAF procedures for configuration control of curriculum and courseware, including preparing documentation and supporting data for change requests.</li>
<li >Integrate new training materials or equipment into relevant courses and ensure all training equipment is properly maintained and stored.</li>
<li >Contribute to the preparation of timetables, scheduling, and allocation of instructors.</li>
<li >Operate training and operational equipment related to the specialty.</li>
<li >Ensure compliance with Safety, Health, and Environment (SHE) policy and processes, and fulfill Duty of Care responsibilities.</li>
</ul> <h3 >Essential Qualifications and Experience</h3>
<ul >
<li >Must possess experience in safety within a technical-oriented or operational environment.</li>
<li >Must have recent classroom experience as a Safety Instructor.</li>
</ul> <h3 >Desirable Experience</h3>
<ul >
<li >A military aviation background.</li>
<li >Technical experience in either manufacturing or maintenance.</li>
</ul> <h3 >Professional Standards and Development</h3>
<p >The successful candidate will be expected to undertake all mandatory and developmental training as required by the Company. Adherence to acceptable standards of behaviour, dress, and performance, as defined in Company policy, is essential. This role also involves providing feedback to management to improve service performance and identify opportunities for enhancement.</p>
<h3 >About Acwa China</h3>
<p >Acwa China is seeking a <strong >Local Content Associate Manager</strong> to join its team in <strong >Jeddah, Saudi Arabia</strong>. This full-time position is crucial for ensuring compliance with local content regulations and driving localization initiatives across the company's operations.</p> <h3 >Role Overview</h3>
<p >The Local Content Associate Manager will be responsible for managing and coordinating the implementation, monitoring, and reporting of Local Content requirements and targets. This role ensures strict compliance with applicable LCGPA regulations, guidelines, and contractual obligations, while actively working to improve Local Content performance and drive localization initiatives.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Prepare, maintain, and analyze Local Content Obligation Reports, including Baseline, Progress, and Audit Reports, along with related dashboards and KPIs.</li>
<li >Collect, review, validate, and analyze procurement, supplier, financial, cost, payroll, and other data essential for Local Content reporting and compliance.</li>
<li >Coordinate the preparation and submission of Local Content audit reports and liaise with external auditors to ensure timely completion and submission of required documentation.</li>
<li >Monitor Local Content performance against approved targets, identify performance gaps and potential risks, and develop and follow up on mitigation and corrective action plans.</li>
<li >Monitor changes in Local Content regulations, guidelines, templates, targets, and requirements issued or updated by LCGPA, ensuring relevant changes are reflected in Local Content processes and reporting.</li>
<li >Coordinate with Procurement, Supply Chain, Finance, Accounting, HR, Payroll, Operations, and other relevant internal and external stakeholders to effectively address Local Content requirements and targets.</li>
<li >Manage and coordinate local supplier registration, supplier development, localization initiatives, and other activities aimed at increasing Local Content.</li>
<li >Identify and drive opportunities to improve Local Content through procurement, sourcing, supplier development, and localization activities.</li>
<li >Maintain accurate Local Content records, databases, supporting documentation, and audit evidence.</li>
<li >Track and follow up on Local Content related actions, commitments, deliverables, and deadlines to ensure timely completion.</li>
<li >Prepare management presentations, dashboards, and performance updates related to Local Content.</li>
<li >Drive the implementation, standardization, and continuous improvement of Local Content processes, procedures, and reporting practices.</li>
<li >Perform other Local Content-related tasks as assigned.</li>
</ul> <h3 >Required Qualifications and Experience</h3>
<p >Candidates should possess a minimum of <strong >5 to 10 years</strong> of relevant experience, alongside the following qualifications:</p>
<ul >
<li >Good understanding of LCGPA guidelines, regulations, requirements, and applicable Local Content compliance requirements.</li>
<li >Proven experience in dealing and communicating with government entities and relevant authorities.</li>
<li >Working knowledge of Procurement, Supply Chain, Finance, Accounting, Vendor Management, or related areas, with the ability to understand and analyze procurement and financial data relevant to Local Content activities.</li>
<li >Experience in supporting local supplier development, localization initiatives, and identifying opportunities to improve Local Content performance.</li>
<li >Demonstrated ability to manage multiple priorities and meet deadlines effectively.</li>
</ul> <h3 >Work Type and Location</h3>
<p >This is a <strong >full-time</strong> position based in <strong >Jeddah, Saudi Arabia</strong>, requiring dedicated on-site presence to manage local content initiatives effectively.</p> <h3 >Application Process</h3>
<p >Candidates who meet the above qualifications are encouraged to apply. Further details regarding the application process will be provided upon interest.</p>
<div><b>Position Summary</b><br> <p>The Ritz-Carlton Jeddah is seeking an exceptional and accomplished hospitality leader to assume the role of General Manager. This executive will be responsible for driving operational excellence, commercial performance, guest satisfaction, talent development, and brand stewardship across one of the Kingdom's premier luxury destinations.</p>
<p>The ideal candidate will possess a distinguished luxury hospitality background with significant experience in either hotel operations or sales and marketing leadership, complemented by a minimum of five years' experience serving as a General Manager within internationally recognized luxury hotel brands.</p>Key Responsibilities Strategic Leadership<br> <ul>
<li>Provide overall leadership and direction for all hotel operations, ensuring alignment with Ritz-Carlton brand standards and Marriott International objectives.</li>
<li>Develop and execute strategic business plans to drive revenue growth, market share, profitability, and guest loyalty.</li>
<li>Foster a culture of excellence, innovation, accountability, and service leadership throughout the property.</li>
</ul>Operations Excellence<br> <ul>
<li>Ensure exceptional execution across Rooms, Food & Beverage, Spa, Engineering, Security, and other operational departments.</li>
<li>Champion guest satisfaction initiatives, delivering memorable luxury experiences and consistently exceeding guest expectations.</li>
<li>Maintain the highest standards of quality, safety, compliance, and operational efficiency.</li>
</ul>Commercial Performance<br> <ul>
<li>Lead revenue optimization strategies across all business segments.</li>
<li>Partner closely with Sales, Marketing, Revenue Management, and Distribution teams to maximize RevPAR, ADR, occupancy, and overall hotel profitability.</li>
<li>Identify new business opportunities and strengthen relationships with key customers, owners, travel partners, and local stakeholders.</li>
</ul>Talent Leadership<br> <ul>
<li>Recruit, develop, and retain high-performing leadership teams.</li>
<li>Create an inclusive and engaging work environment that supports employee growth and succession planning.</li>
<li>Drive employee engagement and uphold Marriott International's culture and values.</li>
</ul>Financial Management<br> <ul>
<li>Deliver annual budget and financial targets while ensuring effective cost control and resource management.</li>
<li>Monitor financial performance, analyze business trends, and implement corrective actions as required.</li>
<li>Ensure sound asset management and long-term value creation.</li>
</ul>Owner & Stakeholder Relations<br> <ul>
<li>Maintain strong relationships with hotel ownership and key stakeholders.</li>
<li>Provide regular business updates, strategic recommendations, and operational insights.</li>
<li>Represent the hotel within the local business community and luxury hospitality market.</li>
</ul>Candidate Profile Required Qualifications<br> <ul>
<li>Bachelor's degree in Hospitality Management, Business Administration, or a related field.</li>
<li>Minimum <strong>5+ years of experience as a General Manager</strong> within a luxury hotel environment.</li>
<li>Significant leadership experience in either: <br> <ul>
<li> <strong>Sales & Marketing</strong>, or</li>
<li> <strong>Hotel Operations</strong> </li>
</ul> </li>
<li>Proven success managing luxury hotels within internationally recognized brands.</li>
<li>Strong financial acumen with demonstrated ability to drive revenue growth and profitability.</li>
<li>Experience leading large and diverse teams in complex hospitality environments.</li>
<li>Fluency in English required; Arabic language skills are advantageous.</li>
</ul>Preferred Experience<br> <ul>
<li>Experience within the Middle East or GCC hospitality market.</li>
<li>Luxury brand experience</li>
<li>Proven track record of delivering exceptional guest satisfaction scores and strong financial results.</li>
</ul>Key Competencies<br> <ul>
<li>Luxury Hospitality Leadership</li>
<li>Strategic Business Acumen</li>
<li>Commercial & Revenue Management Expertise</li>
<li>Guest Experience Excellence</li>
<li>Stakeholder & Owner Relationship Management</li>
<li>Talent Development & Coaching</li>
<li>Change Leadership</li>
<li>Financial Planning & Analysis</li>
<li>Cultural Awareness & Emotional Intelligence</li>
<li>Results-Oriented Decision Making</li>
</ul><br></div>
<h3 >About the Role</h3>
<p >Zahid Tractor is seeking a <strong >Government Sales Manager - Defense</strong> to join its team in Jeddah. This full-time position requires 10 to 15 years of experience in government and/or defense sales. The role is central to driving defense and government-related sales, with a specific focus on the Ministry of Defence (MOD) and its affiliated entities.</p> <h3 >Role Purpose and Strategic Focus</h3>
<p >The Government Sales Manager – Defence Sector leads business development, opportunity capture, and customer engagement for defense programs. These programs encompass power solutions, logistics, manufacturing, sustainment, and localization initiatives. This position serves as the primary interface with government stakeholders, ensuring that customer requirements align with Zahid Group's offerings and capabilities, while navigating complex compliance, procurement, and security frameworks.</p> <h3 >Key Accountabilities</h3>
<ul >
<li >Develop and execute the defense-sector sales and business development strategy, aligning it with national priorities, Zahid Group capabilities, and defense cluster objectives.</li>
<li >Identify, qualify, pursue, and manage defense opportunities across the full lifecycle with the MOD, armed forces, and government/semi-government defense entities, acting as the single point of contact for customers.</li>
<li >Establish and maintain senior-level relationships with key government and defense stakeholders, positioning Zahid Group as a trusted local industrial, sustainment, and long-term partner, including support during urgent and readiness-driven requirements.</li>
<li >Lead presales, capture, and bid activities for defense tenders, RFQs, and direct negotiations by coordinating cross-functionally with engineering, projects, operations, legal, compliance, and security teams to deliver competitive, compliant, and executable proposals.</li>
<li >Promote and sell integrated, service-backed defense solutions, including power systems, logistics assets, fuel systems, mobile workshops, sustainment, MRO, and localized manufacturing programs, positioning offerings as end-to-end solutions.</li>
<li >Support localization, offset, and industrial participation initiatives in coordination with GAMI, SAMI, OEMs, and internal stakeholders, contributing to the development of local manufacturing, assembly, and sustainment capabilities.</li>
<li >Ensure all defense engagements comply with applicable defense procurement regulations, export control and security requirements, and internal governance and ethical standards, working closely with legal, compliance, and security functions.</li>
<li >Monitor defense spending trends, geopolitical developments, and customer priorities, providing regular strategic input to senior management on pipeline health, market risks and opportunities, competitive landscape, and available government fleets.</li>
<li >Achieve assigned sales targets, profitability, volume, and value objectives in line with approved budgets and business plans.</li>
</ul> <h3 >Required Qualifications and Experience</h3>
<ul >
<li >Bachelor’s degree in engineering or business administration.</li>
<li >10 to 15 years of experience in government and/or defense sales.</li>
<li >Proven track record working with the MOD or equivalent defense authorities.</li>
<li >Proven track record working with defense contractors, OEMs, or industrial players.</li>
<li >Strong exposure to defense procurement processes.</li>
<li >Strong exposure to large-scale government contracts.</li>
<li >Strong exposure to cross-functional coordination in complex programs.</li>
</ul> <h3 >Essential Skills and Knowledge</h3>
<ul >
<li >Good knowledge and background in the Defense Sector (ex-military is a preference).</li>
<li >Computer literate and proficient with Microsoft Office application software, including Word and Excel.</li>
<li >Fluency in both English and Arabic.</li>
<li >Good communication skills, both written and verbal.</li>
</ul> <h3 >Application Details</h3>
<p >Candidates who meet the above qualifications are encouraged to apply.</p>
<h3 >About the Role</h3>
<p >Fakeeh Care Group is seeking a <strong >Project Manager</strong> to join its team in Jeddah, Makkah, Saudi Arabia. This full-time position involves managing projects from initiation through closing, with a focus on healthcare facilities and other building types. The Project Manager is responsible for ensuring project delivery aligns with established objectives and stakeholder expectations.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Lead, guide, motivate, and direct the project team to meet project objectives and stakeholder expectations.</li>
<li >Participate in evaluation and analysis activities that precede project initiation.</li>
<li >Consult effectively with executives, business leaders, and end users to understand their needs and expectations.</li>
<li >Provide the project team with leadership, planning, and coordination through consistent communication.</li>
<li >Communicate in real-time with the team using meetings.</li>
<li >Balance competing project constraints with available resources.</li>
<li >Provide clear directions and present the vision of success for the project.</li>
<li >Utilize soft skills to balance the conflicting and competing goals of project stakeholders.</li>
<li >Proactively interact with other project managers.</li>
<li >Develop relationships that assist the team in achieving project goals and objectives.</li>
<li >Interact with project sponsors to address internal strategic issues that may impact project viability.</li>
<li >Orient and educate other professionals regarding the value of a project management approach within the company.</li>
<li >Manage project elements, including, but not limited to, schedule, cost, resources, and risks.</li>
<li >Effectively negotiate and implement decisions and actions that support successful project delivery.</li>
<li >Seek out the expertise of end users who run the business in DSFH.</li>
<li >Continuously prioritize work by reviewing and adjusting as necessary.</li>
<li >Work on multiple projects simultaneously and demonstrate multitasking capability.</li>
<li >Perform other duties as assigned within the scope of the job.</li>
</ul> <h3 >Qualifications and Experience</h3>
<ul >
<li >A minimum of <strong >5 to 10 years</strong> of experience in project management.</li>
<li >Demonstrated project management knowledge, technical knowledge, and practical experience.</li>
</ul> <h3 >Fakeeh Care Group Employee Standards</h3>
<p >All employees at Fakeeh Care are responsible for continuous improvement and adherence to organizational standards, including:</p>
<ul >
<li >Performing all duties and tasks in a manner that supports Fakeeh’s Person-Centered care values.</li>
<li >Actively contributing to continuous improvement initiatives within the scope of the role.</li>
<li >Adhering to safety protocols and proactively seeking to address any job-related safety concerns.</li>
<li >Maintaining strict confidentiality of all sensitive information accessed or encountered during work.</li>
<li >Complying with cybersecurity policies and standards to protect Fakeeh’s systems and participating in awareness training and initiatives to prevent cyber threats.</li>
<li >Adhering to and upholding Fakeeh Care’s code of conduct, policies, and ethical standards.</li>
<li >Completing mandatory education as per the requirement, at least one month prior to expiration.</li>
</ul> <h3 >Work Environment</h3>
<p >This is a <strong >full-time</strong> position based in Jeddah, Makkah, Saudi Arabia. The role operates within a dynamic environment, requiring collaboration with diverse teams and stakeholders across various projects.</p> <h3 >About Fakeeh Care Group</h3>
<p >Fakeeh Care Group is a dedicated healthcare provider committed to delivering high-quality services and fostering continuous improvement. The organization prioritizes person-centered care, ethical conduct, and a safe, secure environment for its operations in Jeddah, Makkah, Saudi Arabia.</p>
<h3 >About Fssgulf and the Role</h3>
<p >Fssgulf is seeking a <strong >Sales Performance Manager</strong> to join its team in Jeddah, Makkah, Saudi Arabia. This full-time role involves leading and managing the complete sales and operational cycle for an assigned business unit. The Sales Performance Manager is responsible for developing new business opportunities, managing a dedicated sales team, overseeing operational execution, ensuring timely invoicing and collections, and maintaining long-term client relationships. The position requires accountability for achieving revenue targets while ensuring smooth service delivery from lead generation through project completion. The salary for this role is SAR 7,000–8,000 per month during the probation period.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Lead, mentor, and manage the Sales & Operations team to achieve departmental objectives.</li>
<li >Develop and implement sales strategies to achieve monthly and annual revenue targets.</li>
<li >Identify new business opportunities and generate qualified leads for Facility Management, Manpower Supply, MEP, Transportation, and Warehouse and Racking solutions.</li>
<li >Conduct client meetings, presentations, and negotiations to secure new contracts.</li>
<li >Prepare commercial proposals, quotations, and service agreements.</li>
<li >Manage the complete sales lifecycle from lead generation to contract closure.</li>
<li >Coordinate with the operations team to ensure successful mobilization and execution of awarded projects.</li>
<li >Monitor project progress and ensure client satisfaction throughout the contract period.</li>
<li >Oversee invoicing, payment follow-ups, and collections to ensure healthy cash flow.</li>
<li >Build and maintain strong relationships with clients while identifying opportunities for contract renewals and additional services.</li>
<li >Review team performance through KPIs and implement improvement plans where required.</li>
<li >Prepare weekly and monthly sales forecasts, pipeline reports, and management reports.</li>
<li >Ensure compliance with company policies, contractual obligations, and customer requirements.</li>
<li >Resolve client concerns and operational issues in coordination with internal departments.</li>
<li >Drive continuous improvement in sales processes and operational efficiency.</li>
</ul> <h3 >Required Qualifications and Experience</h3>
<ul >
<li >Bachelor's degree in Business Administration, Marketing, Engineering, or a related field.</li>
<li >Minimum <strong >5-10 years</strong> of experience in Sales, Business Development, or Operations Management, preferably within the Facility Management, Manpower Supply, Construction, or Industrial Services sector.</li>
<li >Proven experience in leading and managing a sales team.</li>
<li >Strong knowledge of the complete sales cycle, project coordination, invoicing, and collections.</li>
<li >Excellent leadership, communication, negotiation, and presentation skills.</li>
<li >Strong commercial awareness and client relationship management skills.</li>
<li >Ability to work under pressure and consistently achieve sales and operational targets.</li>
<li >Valid Saudi driving license is preferred.</li>
<li >Candidates must have an established portfolio of clients and business achievements.</li>
<li >Candidates should have active/on-hand sales leads and be able to indicate the approximate valuation of their current sales pipeline.</li>
</ul> <h3 >Key Performance Metrics</h3>
<ul >
<li >Monthly and annual sales revenue achieved.</li>
<li >New clients acquired.</li>
<li >Proposal-to-contract conversion ratio.</li>
<li >Team sales performance.</li>
<li >Project mobilization within agreed timelines.</li>
<li >Invoice submission and collection performance.</li>
<li >Client retention and satisfaction.</li>
<li >Overall profitability of managed projects.</li>
</ul> <h3 >Application Process</h3>
<p >Interested candidates are requested to submit their application along with the following information:</p>
<ul >
<li >A professional portfolio highlighting relevant projects, clients, and achievements.</li>
<li >The estimated valuation of your current on-hand leads/sales pipeline.</li>
</ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><span><span><b><u>Job Purpose</u></b><br></span></span><span><span>The Marketing Manager is responsible for developing and executing strategic marketing initiatives that enhance brand awareness, generate leads, support business growth, and strengthen PATTIS' market position. The role oversees all marketing activities including branding, digital marketing, social media, advertising, public relations, events, and promotional campaigns while ensuring alignment with the company's business objectives.<br></span></span><span><span>The Marketing Manager acts as a brand ambassador, ensuring a consistent brand image across all customer touchpoints and driving customer engagement through innovative marketing strategies.<br></span></span><span><span><b>Key Responsibility Areas & Activities</b><br></span></span><span><span><b><u>Marketing Strategy & Planning</u></b></span></span><br><span><span>- Develop and implement annual marketing strategies and plans aligned with company objectives.</span></span><br><br><span><span>- Establish marketing goals, budgets, and performance metrics.</span></span><br><br><span><span>- Identify market opportunities and growth initiatives.</span></span><br><br><span><span>- Support business development and sales teams through effective marketing campaigns.</span></span><br><br><span><span><b><u>Brand Management</u></b></span></span><br><br><span><span>- Develop and maintain the PATTIS brand identity and positioning.</span></span><br><br><span><span>- Ensure brand consistency across all marketing materials and communication channels.</span></span><br><br><span><span>- Manage corporate image, messaging, and visual standards.</span></span><br><br><span><span>- Enhance brand recognition and market presence.</span></span><br><br><span><span><b><u>Digital Marketing</u></b></span></span><br><br><span><span>- Manage website content and digital marketing initiatives.</span></span><br><br><span><span>- Oversee SEO, SEM, email marketing, and online advertising campaigns.</span></span><br><br><span><span>- Develop and execute social media strategies across relevant platforms.</span></span><br><br><span><span>- Monitor and improve digital performance metrics.</span></span><br><br><span><span><b><u>Campaign Management</u></b></span></span><br><br><span><span>- Plan and execute marketing campaigns, promotions, and product launches.</span></span><br><br><span><span>- Coordinate advertising activities across digital and traditional media.</span></span><br><br><span><span>- Measure campaign effectiveness and ROI.</span></span><br><br><span><span>- Optimize marketing initiatives based on performance analysis.</span></span><br><br><span><span><b><u>Market Research & Analysis</u></b></span></span><br><br><span><span>- Conduct market research to understand customer preferences and behaviours.</span></span><br><br><span><span>- Analyse market trends and competitor activities.</span></span><br><br><span><span>- Identify new business opportunities and target markets.</span></span><br><br><span><span>- Provide market intelligence reports and recommendations.</span></span><br><br><span><span><b><u>Content Development</u></b></span></span><br><br><span><span>- Oversee the creation of marketing materials, brochures, presentations, videos, and promotional content.</span></span><br><br><span><span>- Ensure all content aligns with brand standards.</span></span><br><br><span><span>- Manage content calendars and campaign schedules.</span></span><br><br><span><span>- Collaborate with designers, photographers, and content creators.</span></span><br><br><span><span><b><u>Public Relations & Events</u></b></span></span><br><br><span><span>- Manage media relations and corporate communications.</span></span><br><br><span><span>- Coordinate participation in exhibitions, trade shows, and industry events.</span></span><br><br><span><span>- Organize promotional activities and corporate events.</span></span><br><br><span><span>- Build positive relationships with stakeholders and media representatives.</span></span><br><br><span><span><b><u>Budget Management</u></b></span></span><br><br><span><span>- Prepare and manage the marketing budget.</span></span><br><br><span><span>- Monitor expenses and ensure cost-effective utilization of resources.</span></span><br><br><span><span>- Evaluate vendor performance and negotiate contracts.</span></span><br><br><span><span>- Maximize marketing ROI.</span></span><br><br><span><span><b><u>Team Leadership</u></b></span></span><br><br><span><span>- Lead, mentor, and develop marketing team members.</span></span><br><br><span><span>- Assign responsibilities and monitor performance.</span></span><br><br><span><span>- Promote a collaborative and innovative work environment.</span></span><br><br><span><span>- Ensure continuous professional development within the team.</span></span><br><br><span><span><b><u>Stakeholder Coordination</u></b></span></span><br><br><span><span>- Collaborate with Sales, Operations, Catering, Finance, and HR departments.</span></span><br><br><span><span>- Support business growth through aligned marketing initiatives.</span></span><br><br><span><span>- Ensure effective communication and project coordination.</span></span><br><br><br><br></span><br><span>Requirements<span><span><b><u>Qualifications</u></b></span></span><br><span><span>- Bachelor's Degree in Marketing, Business Administration, Communications, Public Relations, or related field.</span></span><br><br><span><span>- Master's Degree or Professional Marketing Certifications are advantageous.</span></span><br><br><span><span><b><u>Experience<br></u></b></span></span><span>- Minimum 5–8 years of experience in Marketing, Brand Management, Digital Marketing, or Corporate Communications.<br></span><span>- Experience in Hospitality, Catering, Food & Beverage, Retail, or Service Industries preferred.<br></span><span>- Proven track record of successful marketing campaigns and business growth.</span><br><br></span><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
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<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
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<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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<h2 class="h5">Job description</h2>
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We are seeking an experienced Project Manager to join our team in Jeddah, leading the delivery of landscape architecture and infrastructure design projects across Saudi Arabia. The successful candidate will be responsible for managing multidisciplinary design teams, overseeing project delivery, and ensuring the successful execution of high-profile developments from concept through detailed design.<br>The Project Manager will lead the planning, coordination, and delivery of landscape and infrastructure design projects, ensuring projects are delivered on time, within budget, and to the highest technical and quality standards. The role requires strong project management capabilities combined with a sound understanding of landscape architecture and supporting infrastructure design.<br><br>Responsibilities:<br><p><strong>Project Leadership & Delivery</strong></p><br><ul><li>Manage the full lifecycle of landscape and infrastructure design projects from inception through detailed design and tender stages.</li><li>Lead multidisciplinary project teams, including landscape architects, civil engineers, irrigation specialists, utilities engineers, and other technical disciplines.</li><li>Develop and manage project execution plans, schedules, budgets, and resource allocations.</li><li>Ensure successful delivery against programme, quality, commercial, and client expectations.</li><li>Monitor project performance and proactively manage risks and opportunities.</li></ul><p><strong>Client & Stakeholder Management</strong></p><br><ul><li>Act as the primary point of contact for clients and key stakeholders.</li><li>Build and maintain strong client relationships to support successful project delivery and future business growth.</li><li>Facilitate coordination with government authorities, developers, contractors, and project stakeholders.</li><li>Lead project meetings, workshops, and client presentations.</li></ul><p><strong>Technical Oversight</strong></p><br><ul><li>Provide project leadership for landscape architecture and associated infrastructure design packages.</li><li>Coordinate design integration between landscape, civil, utilities, irrigation, roads, public realm, and urban development elements.</li><li>Ensure compliance with relevant Saudi Arabian regulations, standards, and project requirements.</li><li>Review design deliverables to ensure alignment with project objectives, quality standards, and client expectations.</li></ul><p><strong>Commercial & Contract Management</strong></p><br><ul><li>Support project financial management, including budgeting, forecasting, invoicing, and change management.</li><li>Monitor project profitability and ensure effective commercial performance.</li><li>Assist with the preparation of technical and commercial proposals for new opportunities.</li><li>Support contract administration and project reporting requirements.</li></ul><p><strong>Team Leadership</strong></p><br><ul><li>Lead, mentor, and develop project teams.</li><li>Foster a collaborative and high-performance project culture.</li><li>Support recruitment, talent development, and knowledge sharing within the business.</li></ul><br>Qualifications:<br><ul><li><p>Minimum 15 years of professional experience, with at least 5 years in a project management capacity. </p><br></li><li><p>Demonstrated experience delivering landscape architecture and public realm design projects. </p><br></li><li><p>Experience managing multidisciplinary infrastructure design projects including utilities, roads, drainage, irrigation, and associated civil works. </p><br></li><li><p>Proven track record managing large-scale urban development, mixed-use, hospitality, public realm, or infrastructure projects. </p><br></li><li><p>Experience working within a leading engineering consultancy environment. </p><br></li><li><p>Previous experience delivering projects within Saudi Arabia or the wider GCC region is highly desirable.</p><br></li><li><p>Strong project management and leadership capabilities. </p><br></li><li><p>Excellent stakeholder and client relationship management skills.</p><br></li></ul><p><span><span><strong>Imagine a better future for you and a better future for us all.</strong></span></span></p><br><p><span><span>Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 80,000 employees, working together to make a difference in communities both close to home and around the world.</span></span></p><br><p><span><span><strong>With us, you can.</strong></span></span><span><span><strong> Apply today.</strong></span></span></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong><u><span>Divisional Engineering Manager</span></u></strong></p><br><br>
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<p><strong><span>The Company </span></strong></p><br><br>
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<p><span>Founded in 1977, Almarai Company is the world’s largest vertically integrated dairy company and the largest food and beverage manufacturing and distribution company in MENA. Headquartered in Riyadh, Almarai Company is ranked as the number one FMCG Brand in the MENA region and the market leader in all its categories across GCC, Egypt, and Jordan.</span></p><br><br>
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<p><span>Over five decades of sustainable growth, Almarai has consistently provided nutritious and healthy products to consumers of all ages, driven by its core principle: “Quality you can trust.”</span></p><br><br>
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<p><span>Almarai has expanded its product range to include, in addition to dairy products, juices and beverages, baked goods, poultry, infant formula, dates, fish and seafood, and bottled water, under more than 20 brands such as Almarai, L’usine, 7DAYS, ALYOUM, Nuralac, Farm’s Select, Ice Leaf, Almira, Seama, Oska, IVAL, Almarai Pro, Premier Chef, Bakemart, and others. </span></p><br><br>
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<p><span>Almarai currently employs over 46,000 Quality Makers, across the GCC, Egypt & Jordan. In 2025, Almarai reported net income of SAR 2.4 billion on sales of SAR 22 billion.</span></p><br><br>
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<p><span>An aggressive expansion program together with acquisitions in new vertical markets have created an exciting opportunity to join a dynamic multinational team dedicated to furthering growth plans for the group.</span></p><br><br>
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<p><strong><span>The Opportunity</span></strong></p><br><br>
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<p><span>To design, select, and maintain, the most suitable cost-efficient equipment and systems required in the areas of refrigeration, water treatment, electrics and agricultural machinery to the required standard in order to enable the Farming Division to produce milk at the lowest possible cost.</span></p><br><br>
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<p><strong><span>Qualifications:</span></strong></p><br><br>
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<ul>
<li><span>Qualified Electrical Engineer </span><span>·</span></li>
<li><span>Qualified in 16th Edition of Electrical Installation Standards</span></li>
<li><span>5 years’ experience of maintaining electrical plant and machinery in an industrial environment Exposure to and knowledge of industrial generators, refrigeration equipment, water treatment systems, fixed and mobile plant. </span></li>
</ul>
<p><strong><span>Tasks:</span></strong></p><br><br>
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<ul>
<li><span>Knowledge of designing and implementing preventive maintenance and stock control</span></li>
<li><span>Implement planned maintenance programs for all services provided by the Engineering Department to avoid the loss of production due to breakdowns. </span></li>
<li><span>Approve the design of power distribution and services on all new projects to ensure the suitability of power supply and the standardization of equipment throughout the Division.</span></li>
<li><span>Monitor and control inventory levels of spare parts (except Parlour) within Farming division to achieve the levels agreed with GM Farming</span></li>
<li><span> Develop and train all employees within the Engineering Department through internal or external courses to ensure they have the knowledge and skills to repair and maintain all equipment and utility services required by the Farming Division</span></li>
<li><span>Design, specify and select equipment and systems that meet or exceed safety standards as laid down in the Almarai Health and Safety Manual or internationally recognized standards (i.e. European or American) to provide a safe work</span></li>
</ul>
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<p><span>If you meet the qualifications and are looking for a challenging opportunity in a dynamic industry, please apply now. We offer competitive salary and benefits package for the right candidate.</span></p><br><br>
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<p><span>We look forward to welcoming you to our team. Apply now and take the next step in your career as a </span><strong><span>Divisional Engineering Manager</span></strong></p><br><br>
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<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
2+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are seeking a dynamic and results-driven Sales Manager to join our esteemed accounting firm in Riyadh. This role is pivotal in driving sales strategies and expanding our client base, providing you with a unique opportunity to shape the future of our organization. As a Sales Manager, you will be at the forefront of our business development efforts, collaborating with a talented team dedicated to excellence in the accounting industry. Your leadership will not only impact revenue growth but also foster a culture of innovation and teamwork.</p><p>In this position, you will have the chance to leverage your expertise in sales management to develop and implement effective strategies that align with our business goals. The role offers substantial career growth opportunities, as you will be instrumental in mentoring junior sales staff and leading training initiatives that enhance their skills. Our company prides itself on cultivating a supportive work environment where continuous learning and professional development are prioritized, ensuring that you can advance your career while making a significant impact.</p><p>As a Sales Manager, you will also play a critical role in shaping our market presence and establishing strong relationships with key clients. Your strategic influence will extend beyond sales, as you collaborate with cross-functional teams to ensure that our services meet the evolving needs of our clients. With a clear vision for the future, you will help guide the company in navigating challenges and seizing new opportunities in the accounting sector.</p><p><b>Responsibilities:</b></p><ol><li>Develop and execute comprehensive sales strategies that align with company objectives, utilizing market analysis and customer insights to drive growth and profitability.</li><li>Lead and mentor a high-performing sales team, providing training and support to enhance their skills and achieve individual and team targets.</li><li>Build and maintain strong relationships with key clients, ensuring exceptional service delivery and identifying opportunities for upselling and cross-selling services.</li><li>Monitor sales performance metrics and prepare regular reports to senior management, analyzing trends and recommending adjustments to strategies as needed.</li><li>Collaborate with marketing teams to design effective promotional campaigns that enhance brand visibility and attract new clients to the firm.</li><li>Conduct market research to identify emerging trends and competitive threats, adapting sales strategies accordingly to maintain a competitive edge.</li><li>Participate in networking events and industry conferences to represent the company and expand professional connections within the accounting sector.</li><li>Oversee the sales budget, managing resources effectively to ensure optimal return on investment and achieving financial targets.</li><li>Utilize CRM tools to track sales activities and customer interactions, ensuring data accuracy and facilitating effective communication across teams.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Proven track record in sales management, demonstrating the ability to meet and exceed sales targets consistently.</li><li>Strong leadership skills to inspire and motivate a diverse sales team towards achieving common goals.</li><li>Excellent communication and interpersonal skills, essential for building relationships with clients and stakeholders.</li><li>Analytical mindset with proficiency in data analysis to inform sales strategies and decision-making.</li><li>Experience with CRM software and sales tracking tools to manage client interactions and sales pipelines effectively.</li><li>Strong negotiation skills to secure favorable terms and close deals that benefit both the company and clients.</li><li>Ability to adapt to changing market conditions and identify new opportunities for business growth.</li></ul></div>