Laboratory Specialist Jobs in Saudi

Job Title: Communications & Growth Specialist, &bouqu Employment Term: Project-Based Full-Time Primary Domains: PR, Comms, BD<br>Job Brief The Growth & Communications Specialist will develop and execute creative growth strategies that increase brand awareness, industry presence, and inbound opportunities. Above all, this role is about thinking, pursuing, and acting on growth opportunities, spotting the right moment, relationship, or platform before anyone else does, and moving on it. As a cross-functional team member, they'll work closely with leadership, business development, content, and creative teams to amplify &bouqu's projects, expertise, and point of view across relevant channels and communities.<br>Location: Riyadh / hybrid Type: Full-time<br>About &bouqu&bouqu is an experience-led creative and cultural consultancy. We help entities, brands, places, institutions evolve into purpose-led, globally resonant icons through storytelling-driven strategy, design, and experience. Our work sits at the intersection of brand strategy, placemaking, communications, and cultural programming, for clients ranging from national cultural bodies to hospitality and retail brands.<br>Work Scope<br>The Growth & Communications Specialist will develop and execute creative growth strategies that increase brand awareness, industry presence, and inbound opportunities. As a cross-functional team member, they'll work closely with leadership, business development, content, and creative teams to amplify &bouqu's projects, expertise, and point of view across relevant channels and communities.<br>Networking & Relationship Building Be a visible, active presence in Riyadh's creative, design, cultural, and business circles — and build an equally strong network internationally. Attend events, openings, talks, and gatherings where the right people are in the room, and turn casual connections into lasting relationships for &bouqu.<br>Brand Visibility Develop initiatives that increase &bouqu's visibility across the cultural, creative, design, and government sectors. Identify opportunities for awards, speaking engagements, publications, interviews, and industry recognition.<br>PR & Communications Build relationships with media outlets, journalists, industry publications, and key opinion leaders. Develop press releases, media pitches, and communication materials for company announcements and project launches.<br>Thought Leadership Identify opportunities to position leadership as experts through articles, podcasts, conferences, keynote talks, and panel discussions. Coordinate the creation and distribution of thought leadership content.<br>Strategic Partnerships Identify partnership opportunities that strengthen &bouqu's brand positioning and expand its network. Collaborate with organizations, institutions, and creative communities on mutually beneficial initiatives.<br>Growth Campaigns Develop creative campaigns that generate awareness, engagement, and inbound enquiries. Experiment with new growth tactics, channels, and community-building initiatives.<br>Industry Intelligence Monitor trends across culture, creativity, design, tourism, placemaking, and innovation. Identify emerging conversations and opportunities for &bouqu to contribute meaningfully.<br>Content & Digital Presence Write thought pieces, press releases, Linked In posts, and content that supports SEO and GEO seeding, ensuring a consistent voice across every channel. Coordinate with the Content Creator/creative team on captions and other channel-specific content, and on visual direction. Identify opportunities to improve visibility through social media, newsletters, partnerships, and digital campaigns.<br>Performance & Reporting Track brand awareness, media coverage, partnerships, audience growth, and campaign performance. Provide recommendations based on data and industry insights.<br>Required Skills and Qualifications<br>- Genuinely social, well-networked, and energized by meeting new people. Active in Riyadh's creative/cultural scene, with an existing or fast-growing international network.- Excellent storytelling, communication, and relationship-building skills.- Strong understanding of PR, communications, branding, and growth marketing.- Ability to identify unconventional opportunities to increase awareness and visibility.- Experience building partnerships and engaging senior stakeholders.- Strong understanding of Linked In, Instagram, newsletters, podcasts, and emerging digital platforms.- Creative thinker with an entrepreneurial mindset and bias toward action.- Excellent project management and organizational skills.- Ability to work collaboratively across creative, strategy, and leadership teams.- Comfortable using AI, analytics, CRM, and digital marketing tools to improve performance.- Bachelor's degree in Marketing, Communications, Public Relations, Journalism, Business, or a related field.- 3–6+ years of experience in communications, PR, brand marketing, growth marketing, or a similar role.<br>What Success Looks Like<br>- &bouqu is consistently mentioned, tagged, or referenced in relevant industry conversations — locally and internationally.- Inbound interest (press inquiries, partnership requests, speaking invites) increases without paid outreach.- &bouqu's leadership and work are visibly present in the spaces where our future clients and collaborators already are.<br>What we provide:A great culture, a hard-working & strongly driven team, where you have the ability to thrive and grow. Startup atmosphere, fast paced work environment with opportunities to learn. Hybrid company, we are all based in Riyadh with the flexibility to work remotely at times (must be able to align to Saudi time zone).<br>About &bouqu<br>&bouqu is a creative cultural consultancy that helps transform entities into purpose-led and globally resonant icons. We harness the power of storytelling to build strategies and execute high-impact projects at the intersection of creativity, arts, culture, design, and innovation.<br>With over three decades of amalgamated experience, &bouqu is one of the top-rated firms delivering meaningful strategic services and pioneering game-changing projects in the areas of Culture, Arts, Design, and Public Engagement. We have contributed in cultural diplomacy initiatives; assisting government entities and institutions to achieve new heights.<br>Headquartered in Riyadh, we aim for meaningful contributions to the landscape and cultural diplomacy around the world, having led and produced projects that shifted perspectives in the city, the country and in global communities.

<p>The Senior Specialist Marketing Strategy and Governance supports the development, implementation, and monitoring of marketing strategies to ensure alignment with the organization s overall objectives. The role coordinates strategic planning activities, supports marketing governance frameworks, monitors performance, and ensures consistent processes and standards across all marketing functions.</p><p><strong>Marketing Strategy and Planning</strong></p><ul><li>Support the development and implementation of the overall marketing strategy, annual plans, and strategic initiatives.</li><li>Conduct market research, competitor analysis, and industry benchmarking to identify trends, opportunities, and potential risks.</li><li>Translate strategic priorities into clear initiatives, deliverables, timelines, and performance measures.</li><li>Coordinate with marketing teams to ensure their plans and activities are aligned with the organization s objectives and brand direction.</li><li>Support the preparation of business cases, strategic presentations, and recommendations for senior management.</li></ul><p><strong>Marketing Governance</strong></p><ul><li>Develop and maintain marketing governance frameworks, policies, procedures, and approval processes.</li><li>Ensure marketing activities follow established organizational policies, brand standards, and delegated authorities.</li><li>Support the implementation of consistent planning, reporting, and documentation standards across marketing functions.</li><li>Monitor compliance with agreed governance requirements and follow up on identified gaps or corrective actions.</li><li>Maintain a central record of marketing strategies, plans, approvals, governance documents, and key decisions.</li></ul><p><strong>Performance Management and Reporting</strong></p><ul><li>Support the development of marketing KPIs and performance measurement frameworks.</li><li>Track the progress and performance of marketing initiatives against approved objectives, budgets, and timelines.</li><li>Consolidate updates from different marketing teams and prepare regular dashboards and management reports.</li><li>Analyze performance data and provide insights and recommendations to improve marketing effectiveness.</li><li>Identify delays, risks, dependencies, and areas requiring management attention.</li></ul><p><strong>Stakeholder Management</strong></p><ul><li>Work closely with Brand, Digital Marketing, Communications, Events, Partnerships, and other relevant teams to coordinate strategic priorities.</li><li>Liaise with Finance, Procurement, Legal, Risk, and other corporate functions to support governance and approval requirements.</li><li>Facilitate planning workshops, governance meetings, and performance review sessions.</li><li>Prepare meeting materials, document key decisions, and monitor the completion of agreed actions.</li><li>Support clear communication of marketing priorities, policies, and governance requirements across the organization.</li></ul><p><strong>Continuous Improvement</strong></p><ul><li>Identify opportunities to improve marketing planning, governance, reporting, and decision-making processes.</li><li>Support the development of tools, templates, and guidelines that improve consistency and efficiency.</li><li>Benchmark marketing governance practices against leading organizations and industry standards.</li><li>Contribute to knowledge-sharing and capability-building activities across the marketing function.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Marketing, Business Administration, Strategy, Management, or a related field.</li><li>Professional certification in strategy, marketing, project management, or performance management is an advantage.</li><li>Minimum of 4 6 years of relevant experience in marketing strategy, strategic planning, marketing governance, business planning, or performance management.</li><li>Experience working within a large organization, destination, tourism, entertainment, real estate, or government-related environment is preferred.</li><li>Experience preparing executive reports, performance dashboards, governance documents, and strategic presentations.</li><li>Experience coordinating with multiple marketing functions and corporate stakeholders.</li></ul>

<p>The Aviation Security Specialist supports the implementation, monitoring, and continuous improvement of aviation security measures in accordance with the Aircraft Operator Security Program (AOSP), applicable national regulations, and international aviation security standards. The role supports airport security permissions, audits, investigations, risk assessments, incident reviews, security documentation, crisis management activities, and coordination with internal departments, airport authorities, law enforcement agencies, and security service providers.</p><p><b>Key Responsibilities:</b></p><ul><li>Implement aviation security policies, procedures, and controls in accordance with the Aircraft Operator Security Program.</li><li>Coordinate the issuance and renewal of airport security permits for employees.</li><li>Liaise with airport security departments and relevant authorities regarding security access and operational requirements.</li><li>Conduct internal and external aviation security audits and inspections.</li><li>Prepare initial and final audit reports, including findings, corrective actions, and recommendations.</li><li>Monitor the implementation and closure of corrective and preventive actions.</li><li>Review security incidents submitted through the Safety and Security Reporting System.</li><li>Conduct or support aviation security investigations and prepare investigation reports.</li><li>Participate in aviation security risk assessments and recommend appropriate mitigation measures.</li><li>Support the development, review, and updating of security manuals, procedures, and departmental documentation.</li><li>Implement and monitor security policies and procedures at the company s headquarters and other facilities.</li><li>Participate in crisis management planning, exercises, and response activities.</li><li>Coordinate security-related meetings with internal departments, external authorities, and service providers.</li><li>Provide administrative and operational support to the Aviation Security function.</li><li>Maintain accurate, confidential, and audit-ready security records and reports.</li><li>Support compliance with requirements issued by GACA, airport authorities, law enforcement agencies, and other relevant regulatory bodies.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in security management, Aviation Management, Criminal Justice, Business Administration, or a related field.</li><li>Minimum of 2 years of experience in aviation security, airport security, airline security, regulatory compliance, or a related security function.</li><li>Good knowledge of national and international aviation security regulations and standards.</li><li>Experience conducting security audits, inspections, investigations, or risk assessments.</li><li>Strong report-writing, analytical, and documentation skills.</li><li>Strong communication, coordination, and stakeholder management skills.</li><li>Ability to handle confidential and sensitive security information.</li><li>Good proficiency in Microsoft Office applications.</li><li>Proficiency in English and Arabic.</li></ul><p>Preferred Qualifications</p><ul><li>Aviation security training or certification recognized by GACA, ICAO, or an equivalent authority.</li><li>Experience working for an airline, airport operator, aviation services company, or regulatory authority.</li><li>Knowledge of the Aircraft Operator Security Program and aviation security quality-control requirements.</li><li>Experience with security incident-reporting systems and crisis management programs.</li><li>Experience coordinating with government authorities, airport security departments, or law enforcement agencies.</li></ul><p>Knowledge, Skills &amp; Competencies</p><ul><li>Aviation Security</li><li>Aircraft Operator Security Program</li><li>Security Audits and Inspections</li><li>Security Investigations</li><li>Security Risk Assessment</li><li>Regulatory Compliance</li><li>Corrective Action Management</li><li>Security Incident Reporting</li><li>Crisis Management</li><li>Security Manuals and Procedures</li><li>Airport Security Permits</li><li>Report Writing</li><li>Stakeholder Coordination</li><li>Confidentiality and Integrity</li><li>Planning and Organization</li></ul>

<p>About the Role We're looking for a customer-focused and proactive Remote Customer Support Specialist to join our growing team. In this role, you'll help create exceptional customer experiences by providing timely support, resolving inquiries, and communicating effectively across multiple channels. If you enjoy helping people, solving problems, and delivering outstanding service, we'd love to hear from you. Key Responsibilities Customer Support Respond to customer inquiries via email, live chat, and phone in a professional and timely manner. Provide accurate information about products, services, policies, and processes. Assist customers with account questions, order updates, troubleshooting, and general support. Deliver empathetic, solution-oriented service that ensures a positive customer experience. Issue Resolution Investigate and resolve customer concerns efficiently. Escalate complex issues to the appropriate internal teams when needed. Accurately document customer interactions and resolutions in the CRM system. Follow up with customers to confirm issues have been fully resolved. Customer Experience Build lasting customer relationships through friendly, clear, and professional communication. Collect customer feedback and share insights that help improve products and services. Contribute to customer retention by consistently delivering high-quality support. Collaborate with teammates to maintain a positive, customer-first culture. Systems &amp; Administrative Support Use CRM platforms, support software, and communication tools effectively. Keep customer records accurate and up to date. Assist in maintaining internal knowledge bases, FAQs, and support documentation. Follow company procedures and quality standards to ensure consistent service. What We Offer Fully remote work with flexible scheduling. Competitive compensation based on experience and qualifications. Opportunities for professional development and career growth. A collaborative, supportive, and inclusive team environment. The opportunity to make a meaningful impact on customer satisfaction and company success. Long-term career opportunities within a growing organization. Diversity &amp; Inclusion We are committed to fostering a diverse, equitable, and inclusive workplace where everyone feels welcomed, respected, and empowered to succeed. We encourage applications from individuals of all backgrounds, experiences, and perspectives.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications</p><ul><li>1 2 years of experience in customer support, customer service, or a related role.</li><li>Excellent written and verbal communication skills.</li><li>Strong problem-solving abilities with a customer-first mindset.</li><li>Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.</li><li>Professional, dependable, patient, and detail-oriented.</li><li>Strong organizational and time management skills.</li><li>Comfortable working independently in a remote environment.</li><li>Experience with CRM platforms and customer support software is an advantage.</li><li>Proficiency with Microsoft Office or similar productivity tools.</li><li>High school diploma or equivalent required; additional education or relevant certifications are a plus.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About PulseMedia PulseMedia is a forward-thinking digital media and marketing company dedicated to helping businesses grow through innovative digital solutions and exceptional customer experiences. We believe outstanding service and efficient operations are the foundation of long-term client relationships. As we continue to expand, we are seeking a highly organized and customer-focused Customer Service Specialist Admin to join our remote team. Position Overview The Customer Service Specialist Admin serves as the bridge between customer support and administrative operations. In this role, you will provide exceptional customer assistance while managing administrative tasks that ensure smooth daily operations. You will respond to customer inquiries, maintain accurate records, coordinate internal communications, and support various business functions to enhance the overall customer experience. This role is ideal for someone who enjoys both helping customers and maintaining organized administrative processes in a remote work environment.</p><p>Key Responsibilities</p><p>Customer Support</p><ul><li>Respond to customer inquiries via email, live chat, phone, and other communication channels in a professional and timely manner.</li><li>Resolve customer concerns by identifying solutions and ensuring complete customer satisfaction.</li><li>Assist customers with account information, product or service questions, billing inquiries, and general support requests.</li><li>Escalate complex issues to the appropriate departments when necessary.</li><li>Conduct follow-up communications to ensure successful issue resolution.</li><li>Maintain a positive and professional customer experience throughout every interaction.</li></ul><p>Administrative Duties</p><ul><li>Maintain and update customer records within the company's CRM and internal databases.</li><li>Process customer documentation, service requests, and administrative forms accurately.</li><li>Schedule meetings, appointments, and follow-up calls when required.</li><li>Prepare reports on customer service performance and administrative activities.</li><li>Assist with onboarding documentation for new clients.</li><li>Organize digital files, maintain records, and ensure data accuracy.</li><li>Support internal teams with administrative coordination and documentation.</li><li>Monitor shared inboxes and distribute inquiries to the appropriate departments.</li></ul><p>Collaboration &amp; Operations</p><ul><li>Coordinate with Sales, Marketing, Finance, and Operations teams to resolve customer issues efficiently.</li><li>Recommend process improvements to enhance customer satisfaction and operational efficiency.</li><li>Help maintain internal knowledge bases and standard operating procedures.</li><li>Participate in team meetings and training sessions.</li></ul><p>What We Offer</p><ul><li>Competitive salary.</li><li>Fully remote work environment.</li><li>Flexible scheduling options.</li><li>Paid time off and company-recognized holidays.</li><li>Career growth and professional development opportunities.</li><li>Ongoing training and mentorship.</li><li>Collaborative, supportive, and inclusive company culture.</li><li>Performance recognition and advancement opportunities.</li><li>Access to modern technology and remote work resources.</li></ul><p>Why Join PulseMedia?</p><p>At PulseMedia, we value people who are passionate about delivering exceptional customer experiences while maintaining operational excellence. You'll become part of a collaborative team where your ideas are valued, your growth is encouraged, and your contributions make a meaningful impact on our customers and the company's continued success.</p><p>How to Apply</p><p>Interested candidates should submit their resume along with a brief cover letter highlighting their customer service and administrative experience. We welcome applicants from diverse backgrounds and are committed to fostering an inclusive workplace where everyone has the opportunity to succeed. Join PulseMedia and help us create exceptional customer experiences while supporting efficient business operations from anywhere in the world.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or equivalent required; Associate's or Bachelor's degree preferred.</li><li>At least 1 2 years of experience in customer service, customer support, administrative assistance, or office administration.</li><li>Excellent written and verbal communication skills.</li><li>Strong organizational and multitasking abilities.</li><li>Exceptional attention to detail.</li><li>Strong problem-solving and critical-thinking skills.</li><li>Ability to work independently while collaborating effectively with remote teams.</li><li>Professional, positive, and customer-focused attitude.</li></ul><p>Technical Skills</p><ul><li>Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint).</li><li>Experience with Google Workspace (Docs, Sheets, Drive, Calendar).</li><li>Familiarity with CRM platforms such as Salesforce, HubSpot, Zendesk, Freshdesk, or similar software.</li><li>Comfortable using video conferencing platforms including Zoom and Microsoft Teams.</li><li>Ability to learn new software and systems quickly.</li></ul><p>Preferred Qualifications</p><ul><li>Experience in remote customer support or administrative roles.</li><li>Knowledge of digital marketing, media, or technology industries is a plus.</li><li>Experience with project management or collaboration tools such as Asana, Trello, Monday.com, or ClickUp.</li><li>Strong time management and self-motivation in a remote work environment.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About PulseMedia PulseMedia is a forward-thinking digital media and marketing company dedicated to helping businesses grow through innovative digital solutions and exceptional customer experiences. We believe outstanding service and efficient operations are the foundation of long-term client relationships. As we continue to expand, we are seeking a highly organized and customer-focused Customer Service Specialist Admin to join our remote team. Position Overview The Customer Service Specialist Admin serves as the bridge between customer support and administrative operations. In this role, you will provide exceptional customer assistance while managing administrative tasks that ensure smooth daily operations. You will respond to customer inquiries, maintain accurate records, coordinate internal communications, and support various business functions to enhance the overall customer experience. This role is ideal for someone who enjoys both helping customers and maintaining organized administrative processes in a remote work environment.</p><p>Key Responsibilities</p><ul><li>Customer Support<ul><li>Respond to customer inquiries via email, live chat, phone, and other communication channels in a professional and timely manner.</li><li>Resolve customer concerns by identifying solutions and ensuring complete customer satisfaction.</li><li>Assist customers with account information, product or service questions, billing inquiries, and general support requests.</li><li>Escalate complex issues to the appropriate departments when necessary.</li><li>Conduct follow-up communications to ensure successful issue resolution.</li><li>Maintain a positive and professional customer experience throughout every interaction.</li></ul></li><li>Administrative Duties<ul><li>Maintain and update customer records within the company's CRM and internal databases.</li><li>Process customer documentation, service requests, and administrative forms accurately.</li><li>Schedule meetings, appointments, and follow-up calls when required.</li><li>Prepare reports on customer service performance and administrative activities.</li><li>Assist with onboarding documentation for new clients.</li><li>Organize digital files, maintain records, and ensure data accuracy.</li><li>Support internal teams with administrative coordination and documentation.</li><li>Monitor shared inboxes and distribute inquiries to the appropriate departments.</li></ul></li><li>Collaboration &amp; Operations<ul><li>Coordinate with Sales, Marketing, Finance, and Operations teams to resolve customer issues efficiently.</li><li>Recommend process improvements to enhance customer satisfaction and operational efficiency.</li><li>Help maintain internal knowledge bases and standard operating procedures.</li><li>Participate in team meetings and training sessions.</li></ul></li></ul><p>Qualifications</p><ul><li>High school diploma or equivalent required; Associate's or Bachelor's degree preferred.</li><li>At least 1 2 years of experience in customer service, customer support, administrative assistance, or office administration.</li><li>Excellent written and verbal communication skills.</li><li>Strong organizational and multitasking abilities.</li><li>Exceptional attention to detail.</li><li>Strong problem-solving and critical-thinking skills.</li><li>Ability to work independently while collaborating effectively with remote teams.</li><li>Professional, positive, and customer-focused attitude.</li></ul><p>Technical Skills</p><ul><li>Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint).</li><li>Experience with Google Workspace (Docs, Sheets, Drive, Calendar).</li><li>Familiarity with CRM platforms such as Salesforce, HubSpot, Zendesk, Freshdesk, or similar software.</li><li>Comfortable using video conferencing platforms including Zoom and Microsoft Teams.</li><li>Ability to learn new software and systems quickly.</li></ul><p>Preferred Qualifications</p><ul><li>Experience in remote customer support or administrative roles.</li><li>Knowledge of digital marketing, media, or technology industries is a plus.</li><li>Experience with project management or collaboration tools such as Asana, Trello, Monday.com, or ClickUp.</li><li>Strong time management and self-motivation in a remote work environment.</li></ul><p>What We Offer</p><ul><li>Competitive salary.</li><li>Fully remote work environment.</li><li>Flexible scheduling options.</li><li>Paid time off and company-recognized holidays.</li><li>Career growth and professional development opportunities.</li><li>Ongoing training and mentorship.</li><li>Collaborative, supportive, and inclusive company culture.</li><li>Performance recognition and advancement opportunities.</li><li>Access to modern technology and remote work resources.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or equivalent required; Associate's or Bachelor's degree preferred.</li><li>At least 1 2 years of experience in customer service, customer support, administrative assistance, or office administration.</li><li>Excellent written and verbal communication skills.</li><li>Strong organizational and multitasking abilities.</li><li>Exceptional attention to detail.</li><li>Strong problem-solving and critical-thinking skills.</li><li>Ability to work independently while collaborating effectively with remote teams.</li><li>Professional, positive, and customer-focused attitude.</li></ul><p>Technical Skills</p><ul><li>Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint).</li><li>Experience with Google Workspace (Docs, Sheets, Drive, Calendar).</li><li>Familiarity with CRM platforms such as Salesforce, HubSpot, Zendesk, Freshdesk, or similar software.</li><li>Comfortable using video conferencing platforms including Zoom and Microsoft Teams.</li><li>Ability to learn new software and systems quickly.</li></ul><p>Preferred Qualifications</p><ul><li>Experience in remote customer support or administrative roles.</li><li>Knowledge of digital marketing, media, or technology industries is a plus.</li><li>Experience with project management or collaboration tools such as Asana, Trello, Monday.com, or ClickUp.</li><li>Strong time management and self-motivation in a remote work environment.</li></ul><p></p></section>

Job Overview:The Occupational Therapist leads specialized rehabilitation assessments and interventions, mentors junior staff, and drives quality improvement and program development. They address functional deficits across daily living activities, cognitive and perceptual skills, and physical capabilities, promoting patient independence, safety, and participation within the community and healthcare system.<br>Job Scope:The Occupational Therapist provides expert clinical leadership within outpatient or inpatient rehabilitation services. Responsibilities include comprehensive evaluations of clients with neurological, orthopedic, lymphedema, mental health, or pediatric needs; development of individualized intervention plans; and delivery of advanced occupational therapy services. They supervise and mentor junior therapists, support student education, and contribute to clinical governance, policy development, and care pathways. The role collaborates with multidisciplinary teams to optimize functional outcomes, streamline care transitions, and coordinate with caregivers, schools, employers, and community organizations. They may lead specialty programs (e.g., hand therapy, cognitive rehabilitation, sensory integration) and participate in research, quality improvement, and outcome measurement. The Senior OT ensures adherence to evidence-based practices, safety, and regulatory requirements while promoting client-centered care, cultural competence, and community reintegration. The position supports professional development, service expansion, and advocacy for patients’ participation in daily life.<br>Job Requirements:Education and Experience: Educations and Certificates: Bachelor’s degree in occupational therapy. Valid Saudi Commission License as Senior Specialist. Valid BLS.<br>Experience: Minimum of 3 years of clinical OT experience with demonstrated leadership or mentorship roles. Experience in assessment, goal setting, activity analysis, and evidence-based interventions. Involvement in quality improvement, clinical governance, and outcome tracking.<br>Skills and Professional Knowledge: Broad OT expertise across independence in activities of daily living, work rehabilitation, cognitive/ perceptual rehabilitation, and environmental adaptation. Advanced assessment, problem-solving, and activity analysis; treatment planning and outcome measurement. Leadership and mentoring capabilities; teamwork and collaborative practice. Strong communication, education, and patient/family coaching skills. Knowledge of relevant guidelines, protocols, safety, and risk management. Proficiency with EHRs, documentation, and data-driven practice. Commitment to client-centered care, ethics, and professional development.<br>Language:Proficiency in written, read and spoken Arabic and English languages<br>Roles and Responsibilities (But not limited to):General Roles and Responsibilities: Provide expert clinical leadership for occupational therapy services. Develop and implement OT-specific care pathways, protocols, and outcome measures. Supervise, mentor, and evaluate OT staff; support student learning and professional development. Collaborate with multidisciplinary teams to optimize functional outcomes and discharge planning. Contribute to clinical governance, quality improvement, and program development. Ensure compliance with safety, privacy, and regulatory requirements. Promote client-centered, culturally competent care and community reintegration.<br>Essential Functions / Responsibilities:Conduct comprehensive OT assessments across domains (ADLs, work, leisure, cognition, perception). Design, implement, and adjust individualized intervention plans; monitor progress and adjust goals. Educate clients and families on strategies for independence and home/work adaptations. Provide supervision and advanced practice guidance to junior therapists; clinical teaching. Lead outcomes measurement, audits, and participation in research or program evaluation. Contribute to risk management, incident reporting, and quality initiatives. Collaborate with physicians, nurses, physiotherapists, and other stakeholders; coordinate care transitions. Support service development, specialization programs, and continuing professional development. Advocate for clients’ rights to participation and community access.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a POS Installation &amp; Activation Specialist to join our Operations team and support the deployment and activation of POS devices across partner locations. This role involves on-site installations, technical troubleshooting, partner training, and ensuring smooth device activation within the required SLA. Key Responsibilities Visit partner locations to install and activate POS devices . Configure devices and ensure proper system setup and connectivity . Conduct device testing and activation verification . Train partners and staff on basic device usage and operations . Diagnose and resolve technical issues on-site (hardware, connectivity, software). Replace or reconfigure devices when required. Document installation activities and update activation workflows. Coordinate with Sales, Operations, and Technical teams to resolve issues. Ensure installations and issue resolution are completed within SLA timelines .</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>+1 years of experience in device installation, field technical support, or POS deployment . Strong ability to troubleshoot hardware and connectivity issues . Good communication skills when dealing with partners and merchants. Ability to work in field operations and travel between locations . Valid driving license and willingness to travel. Ability to work under pressure and meet operational SLAs.</p><p></p></section>

<p><span ><strong>Be the change. Join the world’s most visionary developer.</strong></span></p> <p> </p> <p><span >Red Sea Global (RSG) is showing that there is a better way to positively shape the places we live, work and travel.</span></p> <p> </p> <p><span >We are purpose-driven and committed to people and planet. Our transformative programs are a driving force to achieving Vision 2030, as well as leading the world towards regenerative tourism.</span></p> <p> </p> <p><span ><strong>Join RSG and be part of the positive change for Saudi Arabia and the world.</strong></span></p> <p> </p> <p><span ><strong>Job Purpose:</strong></span></p> <ul> <li ><span >Support the administration, optimization, and continuous improvement of Red Sea Global's Salesforce ecosystem (Sales Cloud, Service Cloud, Marketing Cloud, and Data Cloud) for the Residential Development division.</span></li> <li ><span >The Senior Specialist is responsible for maintaining CRM configurations, supporting automation, ensuring data integrity, producing reports and dashboards, and partnering with business stakeholders to enhance CRM performance and user adoption. The role acts as a subject matter expert, reporting to the CRM Manager to support the CRM strategy established by Sales Operations leadership.</span></li> </ul> <p> </p> <p><span ><strong>Functional Responsibilities</strong></span></p> <ol> <li ><span >Support the execution of the Residential CRM roadmap and contribute to ongoing Salesforce enhancements.</span></li> <li ><span >Configure and maintain Salesforce (Sales Cloud, Service Cloud, Marketing Cloud, Data Cloud), including workflows, validation rules, dashboards, reports, and user permissions.</span></li> <li ><span >Maintain CRM governance processes, change requests, release documentation, and system configuration records.</span></li> <li ><span >Develop operational dashboards and reports to monitor sales performance, pipeline activity, case volumes and resolution times, campaign performance, and CRM adoption.</span></li> <li ><span >Deliver end-user training, user guides, and day-to-day CRM support.</span></li> <li ><span >Configure and support Service Cloud case management, including queues, assignment and escalation rules, Omni-Channel routing, entitlements/SLAs, and knowledge articles for the resident and owner service teams.</span></li> <li ><span >Support Marketing Cloud campaign execution, including journeys, email and landing-page templates, audience segmentation, consent/preference management, and lead and enquiry capture through to Sales Cloud handoff.</span></li> <li ><span >Monitor data quality and execute regular data cleansing, validation, and de-duplication activities.</span></li> <li ><span >Support CRM integrations and coordinate with IT and external vendors on system enhancements.</span></li> <li ><span >Gather business requirements from Sales and Marketing teams and recommend CRM process improvements.</span></li> <li ><span >Monitor CRM adoption and prepare regular reports on system usage, compliance, and data accuracy.</span></li> <li ><span >Stay current with Salesforce best practices and recommend improvements to increase system efficiency.</span></li> <li ><span >Support the evaluation and rollout of Salesforce AI capabilities, including Agentforce agents, Einstein features, and prompt templates, to automate routine sales and service tasks and improve response times.</span></li> </ol> <p> </p> <p><span ><strong>Job Requirements: </strong></span></p> <p><span ><strong> </strong></span></p> <p><span ><strong>Experience</strong></span></p> <ul type="disc"> <li ><span ><strong>3+ years of hands-on Salesforce administration and CRM support across Sales Cloud, Service Cloud, and Marketing Cloud</strong>.</span></li> <li ><span >Experience supporting enterprise Salesforce implementations.</span></li> <li ><span >Salesforce Administrator certification required; Advanced Administrator, Sales Cloud Consultant, Service Cloud Consultant, Marketing Cloud Email Specialist, or Agentforce Specialist preferred.</span></li> <li ><span >Demonstrated experience delivering end-to-end lead-to-customer-service processes, working alongside sales, marketing, and customer service stakeholders.</span></li> <li ><span >Experience in real estate, hospitality, or luxury customer environments preferred.</span></li> </ul> <p> </p> <p><span ><strong> </strong></span></p> <p><span ><strong>Technical Competencies:</strong></span></p> <p> </p> <p><span >Salesforce Administration - Advanced</span></p> <p><span >CRM Strategy Support - Advanced</span></p> <p><span >Automation &amp; Workflow Design - Advanced</span></p> <p><span >Data Governance - Advanced</span></p> <p><span >Reporting &amp; Analytics - Advanced</span></p> <p><span >Stakeholder Management - Advanced</span></p> <p><span >Integration Support - Intermediate–Advanced</span></p> <p><span >User Training &amp; Adoption - Advanced</span></p> <p><span >Agentforce - Desired</span></p> </span>

Introduction University of the People (UoPeople) is the first non-profit, tuition-free, American, accredited, 100% online university. Today, UoPeople has over 170,000 students enrolled from more than 200 countries and territories, including 18,800 students who are refugees. UoPeople is accredited by the WASC Senior College and University Commission (WSCUC). We believe that higher education is a basic human right and that it can transform not only the lives of students, but also their families’ lives, their communities, their nations, and, by extension, the world. See President Reshef’s TED Talk when he announced the founding of the University. UoPeople is an innovative university, and we welcome team members who bring creativity and innovation to their roles. We’re a fast-paced organization with remote teams all around the globe. If you’re a self-starter who wants to succeed alongside a passionate team, we’d love to hear from you! UoPeople is supported by the generosity of individuals and foundations, including the Gates, Hewlett, Ford Foundations, Foundation Hoffmann, and others. The University has been covered by The New York Times, BBC, NPR, Times Higher Education, U. S. News & World Report, and many other leading media outlets. President Reshef’s TED Talk and Nas Daily interview about the University have more than 30 million combined views.<br>Role Overview We seek an experienced PR specialist based in Saudi Arabia to lead local media outreach for University of the People. You will focus exclusively on the Saudi market and report to our Head of PR. Key Responsibilities Develop culturally appropriate story angles and narratives for Saudi media Draft and adapt press releases, pitches, and op-eds in coordination with the global PR team Build and maintain relationships with key journalists, editors, and producers across Saudi media Identify and secure interviews, features, and other earned media opportunities Monitor and report monthly on outreach activity and coverage results Requirements3+ years of PR, communications, or media relations experience in Saudi Arabia Strong understanding of the Saudi media landscape and regulatory/cultural context Proven track record securing coverage in Arabic and/or English-language outlets Excellent communication skills in Arabic; strong English skills required Experience working with education, nonprofit, or mission-driven organizations preferred Comfortable working independently and across time zones with a global team Engagement & Compensation Freelance / part-time role Approx. 10–15 hours per month (with flexibility) How to Apply Please submit your CV, a short overview of your PR experience in Saudi Arabia, and 2–3 examples of media coverage you have secured, ideally including Arabic-language placements.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking an experienced and proactive <b>Metal Scrap Operations Specialist</b> with a minimum of <b>4 years of hands-on experience</b> in metal scrap management, purchasing, and sales.</p><p>In this role, you will take end-to-end ownership of our metal scrap operations. Beyond handling daily trading (buying and selling), you will be responsible for designing and implementing an efficient operational workflow—including scalehouse/truck weigh-in/out protocols, inventory control, and scrap trading cash management.</p><p>Key Responsibilities</p><p>1. Scrap Trading &amp; Commercial Management</p><p>&nbsp;<b>Purchasing &amp; Sourcing:</b> Identify, negotiate, and acquire ferrous and non-ferrous scrap metal from suppliers, industrial facilities, and vendors at competitive market rates.</p><p>&nbsp;<b>Sales &amp; Distribution:</b> Build and maintain relationships with buyers, foundries, and exporters to secure the best selling prices for processed and raw scrap.</p><p>&nbsp;<b>Market Analysis:</b> Monitor local and global scrap metal market trends and pricing fluctuations to optimize buy/sell margins.</p><p>2. Truck &amp; Weighbridge Traffic System</p><p>&nbsp;<b>System Implementation:</b> Design and set up an end-to-end system to manage, track, and log all trucks entering and leaving the yard.</p><p>&nbsp;<b>Weight &amp; Traffic Control:</b> Oversee scalehouse operations to ensure precise gross, tare, and net weight recording for every inbound and outbound shipment.</p><p>&nbsp;<b>Loss &amp; Fraud Prevention:</b> Implement verification checks to prevent weight discrepancies, unauthorized loads, or material misclassification.</p><p>3. Cash &amp; Financial Control</p><p>&nbsp;<b>Cash Flow Management:</b> Manage daily cash disbursements for scrap purchases and reconcile cash collections from buyers.</p><p>&nbsp;<b>Financial Reporting:</b> Maintain accurate ledger entries, receipts, and daily cash flow summaries in coordination with the accounting team.</p><p>&nbsp;<b>Audit &amp; Compliance:</b> Ensure all transactions are fully documented, traceable, and compliant with local financial regulations.</p><p>4. Yard &amp; Material Handling Supervision</p><p>&nbsp;<b>Sorting &amp; Grading:</b> Supervise material inspection, sorting, and grading to ensure maximum material value and clear quality standards.</p><p>&nbsp;<b>Operational Efficiency:</b> Optimize yard layout, loading/unloading times, and heavy equipment usage.</p><p>Qualifications &amp; Requirements</p><p>&nbsp;<b>Experience:</b> Minimum <b>4 years of experience</b> directly in metal scrap management, handling, and trading (ferrous &amp; non-ferrous).</p><p><br></p><p>What We Offer</p><p>&nbsp;Competitive salary package based on experience.</p><p>&nbsp;Performance/sales-based incentives.</p><p>&nbsp;Opportunities to shape and lead operational processes from the ground up.</p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Technical Skills:</b></p><p>&nbsp;Proven track record in scrap material grading, valuation, and market pricing.</p><p>&nbsp;Experience setting up or managing weighbridge/truck tracking management software.</p><p>&nbsp;Strong inventory control and ledger/cash handling skills.</p><p>&nbsp;<b>Soft Skills:</b> Exceptional negotiation, vendor management, and problem-solving abilities.</p><p>&nbsp;<b>Language:</b> Proficiency in Arabic and English (and local languages as required by market setup).</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking an experienced Senior GRC Specialist to lead and strengthen the Bank's Governance, Risk, and Compliance framework.<br> The successful candidate will be responsible for ensuring compliance with regulatory requirements, industry standards, and internal governance policies while driving enterprise risk management initiatives.<br> The role requires close collaboration with business, IT, Information Security, Internal Audit, Compliance, and regulatory authorities to maintain a strong control environment.<br> Key Responsibilities Develop, implement, and maintain Governance, Risk &amp; Compliance (GRC) policies, standards, frameworks, and procedures.<br> Lead enterprise-wide risk assessments and maintain the organization's risk register.<br> Identify, assess, monitor, and report operational, technology, cybersecurity, and compliance risks.<br> Ensure compliance with banking regulations, regulatory requirements, and internal governance policies.<br> Perform control assessments and gap analyses to evaluate the effectiveness of security and compliance controls.<br> Coordinate internal audits, external audits, and regulatory examinations, ensuring timely remediation of findings.<br> Track audit observations, compliance issues, and risk mitigation plans through closure.<br> Prepare governance reports, compliance dashboards, and executive-level risk reports.<br> Ensure compliance with PCI DSS (Payment Card Industry Data Security Standard) requirements and support PCI DSS assessments, audits, evidence collection, and remediation activities.<br> Collaborate with business and IT teams to implement and maintain PCI DSS security controls across payment environments.<br> Support compliance initiatives related to ISO 27001, NIST CSF, COBIT, and other applicable regulatory and security frameworks.<br> Conduct third-party and vendor risk assessments.<br> Review new projects, systems, and technology initiatives from governance, risk, and compliance perspectives.<br> Promote risk awareness by delivering GRC and compliance training across the organization.<br> Stay current with emerging regulatory requirements and recommend improvements to governance and compliance processes.<br> Bachelor's degree in Information Technology, Information Security, Computer Science, Cybersecurity, Risk Management, Business Administration, or a related field.<br> 9+ years of experience in Governance, Risk &amp; Compliance within the banking or financial services industry.<br> Strong knowledge of banking regulations and regulatory compliance requirements.<br> Hands-on experience with Enterprise Risk Management (ERM), IT Risk, Operational Risk, and Compliance Management.<br> Experience managing internal and external audits and regulatory inspections.<br> Experience with GRC platforms such as RSA Archer, ServiceNow GRC, MetricStream, or equivalent.<br> Strong understanding of Information Security Governance and internal control frameworks.<br> Experience with PCI DSS compliance programs , assessments, remediation, and audit coordination.<br> Excellent analytical, documentation, communication, and stakeholder management skills.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Adree is seeking a highly organized and strategic Resource Management, Specialist to oversee workforce planning, resource allocation, and capacity management across all technical and non-technical delivery streams.<br> This role serves as the central hub connecting HR/Talent Acquisition, Delivery Lead/Project Managers, and Executive Leadership to ensure optimal utilization of human capital.<br> The Resource Manager will balance project staffing demands with individual employee skill sets, bench management, and career development, driving efficiency, minimizing downtime, and ensuring seamless project delivery across multiple client engagements.<br> Key Responsibilities Workforce &amp; Resource Allocation: Assign, schedule, and allocate technical personnel (Developers, BAs, QAs, Tech Leads) across active projects based on skills, availability, and project priorities.<br> Capacity Planning &amp; Forecasting: Analyze pipeline demands in collaboration with Project Managers and BD teams to predict future resource needs and mitigate potential staffing bottlenecks.<br> Bench &amp; Utilization Management: Continuously monitor individual and team utilization rates, minimizing bench time and strategically assigning non-billable staff to upskilling or internal initiatives.<br> Cross-Functional Collaboration: Partner closely with Talent Acquisition to communicate immediate hiring needs, and with HR to handle onboarding, transfers, and offboarding seamlessly.<br> Conflict &amp; Dependency Resolution: Proactively resolve staffing conflicts, overlapping project timelines, and skill gaps across competing project teams.<br> Reporting &amp; Analytics: Maintain and present accurate real-time dashboards on resource availability, project roll-offs, skill inventories, and team utilization metrics to executive management.<br> Skills Inventory &amp; Upskilling Alignment: Track employee skill sets, certifications, and career aspirations to align project assignments with personal growth and internal mobility.<br> Education Bachelor’s degree in Business Administration, Human Resources, Information Technology, or a related field.<br> Experience 4–6 years of experience in Resource Management, Workforce Planning, or Operations Management within an IT consulting, software house, or digital transformation agency.<br> Skills &amp; Competencies (Technical &amp; Analytical + Soft) Resource Optimization: In-depth knowledge of resource management principles, utilization tracking, and capacity modeling.<br> Tech Ecosystem Awareness: Solid understanding of software development roles, tech stacks (.<br>NET, OutSystems, Creatio, Front-End), and Agile delivery workflows.<br> Tooling Proficiency: Hands-on experience with resource management tools, ERPs, Jira, Confluence, MS Excel (advanced), or dedicated PPM software (e.<br>g., Float, Kantata, Smartsheet).<br> Negotiation &amp; Decision Making: Strong diplomatic and conflict-resolution skills to manage competing resource requests from different Project Managers.<br> Analytical Thinking: Excellent data-driven mindset, with the ability to interpret utilization trends and forecast staffing gaps accurately.<br> Communication: Exceptional interpersonal and communication skills to deal effectively with cross-functional stakeholders at all corporate levels.<br> Job Location: HQ / On-site</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The company is seeking a Business Development Specialist with experience in building strategic relationships and developing commercial opportunities to enhance business growth and increase market share through marketing and sales of consulting services, representing the company before governmental entities and major corporations.</p><p>In this role, you will work closely with multiple teams to identify growth opportunities and analyze market trends. You will contribute to developing innovative strategies to strengthen our market presence and achieve business objectives. We believe that continuous learning and professional development are the keys to success, so we will provide you with training and guidance opportunities to help you improve your skills and expand your horizons.</p><p>We are looking for someone with a passion for challenges and a desire to make a positive impact on businesses. You will have the opportunity to work with a diverse group of clients and partners, which will enable you to expand your professional network and build valuable relationships. If you are looking for a work environment that encourages innovation and collaboration, this is the right place for you.</p><ol><li><b>Responsibilities:</b> Identify and analyze new commercial opportunities through market research and current trends, which helps enhance growth strategies.</li><li>Develop and implement innovative marketing strategies targeting various market segments, contributing to increased market share.</li><li>Collaborate with sales and marketing teams to ensure alignment of strategies with company objectives, enhancing the effectiveness of marketing campaigns.</li><li>Conduct regular analyses of market performance and competitors, which aids in making informed decisions regarding future directions.</li><li>Provide regular reports to senior management on market conditions and potential opportunities, contributing to strategic planning.</li><li>Build strong relationships with clients and potential partners, which helps increase collaboration and growth opportunities.</li><li>Organize workshops and seminars to enhance awareness of new products and services, improving customer experience.</li><li>Provide support to the sales team by supplying necessary information and analyses to improve performance.</li><li>Stay updated on the latest trends in market research and provide necessary recommendations to adjust company strategies.</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Data Analysis: Ability to analyze data and extract valuable insights from available information.</li><li>Effective Communication: Strong communication skills to build professional relationships with clients and partners.</li><li>Strategic Thinking: Ability to think strategically and develop effective action plans.</li><li>Project Management: Skills in managing projects to ensure timely execution of initiatives.</li><li>Adaptability: Ability to adapt to rapid changes in the market and working environment.</li><li>Market Research Knowledge: Deep understanding of market research fundamentals and methodologies.</li></ul><p>- Experience of 3 to 5 years in business development or B2B sales.</p><p>- Preferred experience in engineering consulting or professional services sector.</p><p>- Good knowledge of competitors and government regulations.</p><p>- Exceptional skills in negotiation and proposal development and building partnerships.</p><ul><li>Innovation: Ability to think outside the box and propose new solutions to challenges.</li></ul></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About the Role We're looking for a customer-focused and proactive Remote Customer Support Specialist to join our growing team. In this role, you'll help create exceptional customer experiences by providing timely support, resolving inquiries, and communicating effectively across multiple channels. If you enjoy helping people, solving problems, and delivering outstanding service, we'd love to hear from you. Key Responsibilities Customer Support Respond to customer inquiries via email, live chat, and phone in a professional and timely manner. Provide accurate information about products, services, policies, and processes. Assist customers with account questions, order updates, troubleshooting, and general support. Deliver empathetic, solution-oriented service that ensures a positive customer experience. Issue Resolution Investigate and resolve customer concerns efficiently. Escalate complex issues to the appropriate internal teams when needed. Accurately document customer interactions and resolutions in the CRM system. Follow up with customers to confirm issues have been fully resolved. Customer Experience Build lasting customer relationships through friendly, clear, and professional communication. Collect customer feedback and share insights that help improve products and services. Contribute to customer retention by consistently delivering high-quality support. Collaborate with teammates to maintain a positive, customer-first culture. Systems &amp; Administrative Support Use CRM platforms, support software, and communication tools effectively. Keep customer records accurate and up to date. Assist in maintaining internal knowledge bases, FAQs, and support documentation. Follow company procedures and quality standards to ensure consistent service. What We Offer Fully remote work with flexible scheduling. Competitive compensation based on experience and qualifications. Opportunities for professional development and career growth. A collaborative, supportive, and inclusive team environment. The opportunity to make a meaningful impact on customer satisfaction and company success. Long-term career opportunities within a growing organization. Diversity &amp; Inclusion We are committed to fostering a diverse, equitable, and inclusive workplace where everyone feels welcomed, respected, and empowered to succeed. We encourage applications from individuals of all backgrounds, experiences, and perspectives.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications 1 2 years of experience in customer support, customer service, or a related role. Excellent written and verbal communication skills. Strong problem-solving abilities with a customer-first mindset. Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. Professional, dependable, patient, and detail-oriented. Strong organizational and time management skills. Comfortable working independently in a remote environment. Experience with CRM platforms and customer support software is an advantage. Proficiency with Microsoft Office or similar productivity tools. High school diploma or equivalent required; additional education or relevant certifications are a plus.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Deliver timely Human Resource (HR) services to Nahdi staff by providing information or providing general support through overseeing the maintenance of records, files, and databases of employees at NMC s system. Execute the Personnel operations pertaining to staff termination, resignation's, employee relations, new hires, attendance and day to day personnel functions etc. Execute the Personnel updates on the Human Resources Management System (HRMS) in timely manner. The position will administer employees benefit plans and work closely with all Human Recourse divisions Also, will be responsible to provide best services to all employees. Personnel Senior specialist must handle and responsibilities for all Personnel functions includes Onboarding, self-services , Human resources development fund programs, Resignation &amp; Clerance and accomplish, events management, QIWA platform any related tasks. Accountabilities Nahdi Staff: Approve Nahdi staff vacations through the review of the vacation request and the supporting documents in order to update the system and ensure the accurate implementation of the service. Review and approve the Human Resources (HR) letters for Nahdi staff through checking the employees history in order to update the system with relative information and to ensure timely implementation of the staff requests. Review and approve the Nahdi staff requests for any extra allowances in order to process the financial implications. Activate the service of the new employees on the system and finalize all related activities in regards to the on boarding from user name, password, nametag, switching bank details .etc. in order to ensure that the system is updated and to facilitate the finalization of the on boarding process. Quality check on the receiving of the ID, ATM visa and residence of Nahdi employees to ensure compliance and to ensure timely delivery of the Personnel services. Department Management: Manage the performance of the assigned team through monitoring the KPIs achievement, coaching, following up any obstacles, provide performance feedback and conversations, coaching etc to ensure the achievement of the set objectives. Generate and execute the probation period report and consequences on new hires in order to communicate to the concerned stakeholders the probation period results whether on hiring or termination. Employee duties are not limited only to the above-mentioned Accountabilities; he/she may perform other duties as assigned. Work Environment Indoors : 100 % Outdoors : 0% Working Days : 5 Working Days Days off : 2 Days Off Working Hours : 8:00 AM 6:00 PM (1 hour break)</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education Bachelor s Degree Experience 2 5 Years of Experience Computer Skills MS Office Suite &amp; Data analytics. Languages English Arabic</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Leverage your abilities and join the dynamic team of a leading FMCG Distribution company in the Kingdom of Saudi Arabia.</strong></p><br><p>We are looking for a results-driven <strong>E-Commerce Specialist</strong> to manage and grow the online sales channels for our portfolio of FMCG food brands, The role focuses on building strong relationships with key online platforms , achieving e-commerce sales targets, increasing product visibility, and driving revenue growth across the distributor's brand portfolio in line with company objectives.</p><br>Key Accountabilities:<ul><li>Manage and develop assigned e-commerce accounts, ensuring strong business relationships and long-term customer satisfaction.</li><li>Manage product listings, pricing, visibility, and content across all e-commerce platforms.</li><li>Ensure compliance with brand guidelines, platform norms, and SEO best practices.</li><li>Prepare and execute account plans to increase sales volume, revenue, profitability, and market share.</li><li>Negotiate annual agreements, commercial terms, promotional plans, pricing, and visibility opportunities with key online retailers.</li><li>Achieve monthly, quarterly, and annual e-commerce sales targets across assigned platforms.</li><li>Create and implement platform-specific marketing calendars and development plans on a monthly/quarterly basis.</li><li>Execute promotions, discounts, bundles, and visibility campaigns as per brand calendars and platform schedules.</li><li>Ensure proper implementation of online promotions, digital activations, banners, and flash sales</li><li>Coordinate with internal teams (Supply Chain, Logistics, Sales, and Marketing) to ensure smooth execution of e-commerce plans and order fulfillment.</li><li>Own sales forecasting and demand planning for e-commerce channels.</li><li>Ensure stock availability and flag risks related to out-of-stock or excess inventory.</li><li>Monitor customer performance, sales trends, and product availability to ensure continuous business growth.</li></ul><strong>Knowledge, Skills, and Experience:</strong><ul><li><strong><strong>Bachelor's degree in Business Administration, Sales, Marketing, Digital Marketing, or a related field.</strong></strong></li><li>Minimum of 3–5 years of experience in e-commerce, digital sales, or online account management, preferably within FMCG, food distribution, beverages, retail, or consumer goods.</li><li>Strong experience dealing with online marketplaces, e-commerce platforms, or major retail accounts (e.g., Amazon, Noon, Carrefour UAE, Talabat, or similar).</li><li>Proven track record of achieving e-commerce sales targets and managing strategic online accounts.</li><li>Strong negotiation, communication, and relationship management skills.</li><li>Good understanding of e-commerce sales planning, account management, online promotions, pricing, and customer development.</li><li>Ability to analyze sales data, identify opportunities, and prepare business reports.</li><li>Strong coordination skills with internal departments and external customers.</li><li>Proficiency in e-commerce platforms, content management systems, and digital marketing tools.</li><li>Excellent knowledge of the Saudi and UAE e-commerce market, especially the Jeddah and Western Region market, is a plus.</li><li>Familiarity with the FMCG distributor model and managing a portfolio of multiple brands is highly desirable.</li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Customer Success Specialist is responsible for managing assigned customer accounts and ensuring the delivery of an outstanding customer experience throughout the customer lifecycle. The role serves as the main point of contact between customers and Starlinks, working closely with Operations, Warehousing, Transportation, Finance, and Commercial teams to ensure service excellence, operational efficiency, and customer satisfaction. The successful candidate will proactively manage customer relationships, monitor service performance, resolve issues, drive continuous improvement, and support customer retention through effective communication and collaboration.</p><p><strong>Main Job Responsibilities:</strong></p><p><strong>Customer Relationship Management</strong></p><ul><li>Serve as the primary point of contact for assigned customer accounts.</li><li>Build strong, long-term relationships with customers.</li><li>Understand customer business requirements and operational needs.</li><li>Maintain regular communication with customers and provide timely updates.</li><li>Conduct customer meetings and business reviews.</li></ul><p><strong>Customer Experience Management</strong></p><ul><li>Deliver a high standard of customer service across all interactions.</li><li>Monitor customer satisfaction and identify opportunities for improvement.</li><li>Manage customer expectations through proactive communication.</li><li>Support customer onboarding and implementation activities.</li><li>Develop action plans to improve customer experience and account performance.</li></ul><p><strong>Operational Coordination</strong></p><ul><li>Coordinate daily with Warehouse, Transportation, Operations, Finance, and Commercial teams.</li><li>Follow up on inbound, outbound, inventory, transportation, and delivery activities.</li><li>Ensure customer requests are completed within agreed timelines.</li><li>Track operational issues until full resolution.</li><li>Escalate critical issues when necessary.</li></ul><p><strong>SLA &amp; Performance Management</strong></p><ul><li>Monitor customer KPIs and contractual Service Level Agreements (SLAs).</li><li>Track operational performance and compliance.</li><li>Investigate SLA breaches and coordinate corrective actions.</li><li>Maintain customer performance scorecards.</li><li>Support continuous improvement initiatives across customer accounts.</li></ul><p><strong>Complaint &amp; Escalation Management</strong></p><ul><li>Manage customer complaints and escalations from receipt to closure.</li><li>Coordinate investigations with internal departments.</li><li>Perform root cause analysis and ensure corrective actions are implemented.</li><li>Keep customers informed throughout the resolution process.</li><li>Maintain accurate escalation records.</li></ul><p><strong>Reporting &amp; Business Reviews</strong></p><ul><li>Prepare weekly and monthly customer performance reports.</li><li>Develop customer dashboards and KPI summaries.</li><li>Support Quarterly Business Reviews (QBRs).</li><li>Monitor customer health and identify retention risks.</li><li>Maintain customer action logs and follow up until completion.</li></ul><p><strong>Financial &amp; Commercial Support</strong></p><ul><li>Coordinate invoice-related inquiries with Finance.</li><li>Support billing validation and operational charge verification.</li><li>Monitor manual trackers for overtime, additional charges, and customer-specific operational costs.</li><li>Help identify missed billable services and revenue opportunities.</li><li>Support collection activities when required.</li><li>Identify opportunities for additional services and refer them to the Commercial team.</li></ul><p><strong>Continuous Improvement</strong></p><ul><li>Identify trends, service gaps, and improvement opportunities.</li><li>Recommend process improvements to enhance customer satisfaction.</li><li>Support digital transformation and automation initiatives within the Customer Experience department.</li><li>Share customer feedback with internal stakeholders to improve service delivery.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in Business Administration, Supply Chain, Logistics, Customer Experience, or a related field. 1-2 years of experience in Customer Success, Customer Experience, Key Account Management, Logistics, Supply Chain, or FMCG. Experience within a 3PL or logistics environment is preferred. Fluency in English (written and spoken) is mandatory. Arabic language skills are an advantage.</p><p></p></section>

<h3 >About the Role</h3> <p >Sukna Capital, a Saudi-based investment company, is seeking a <strong >Network &amp; IT Support Specialist</strong> to join our team in Riyadh, Saudi Arabia. This full-time, hands-on position is designed for a proactive individual with 0-1 years of experience who will take ownership of our internal IT systems, ensuring their security, stability, and efficiency.</p> <h3 >Role Context and Scope</h3> <p >The specialist will be responsible for maintaining our small-scale IT infrastructure, providing essential support for both the server room operations and the day-to-day IT needs of employees. While working closely with the IT Manager and external service providers when necessary, the majority of tasks will be performed independently in-house.</p> <h3 >Key Responsibilities</h3> <ul > <li >Install, configure, and maintain the Windows Server environment, including regular updates, user management, and system security.</li> <li >Administer and support Active Directory for account setup, access control, and group policies.</li> <li >Manage backup routines using an immutable backup setup and perform regular recovery tests to ensure data protection.</li> <li >Support and manage Microsoft Office 365 tools, including Exchange Online, SharePoint, OneDrive, and Teams.</li> <li >Handle user provisioning, licensing, and access policies using Microsoft 365 Admin Center and Azure AD.</li> <li >Troubleshoot Office 365 issues and provide basic training and support to employees as needed.</li> <li >Maintain and support network infrastructure, including firewalls, switches, wireless access points, VLANs, DNS, DHCP, and VPN tunnels.</li> <li >Monitor and maintain the physical server room setup, encompassing UPS, cooling, rack equipment, and cabling.</li> <li >Coordinate with external vendors for firmware upgrades or technical escalations when necessary.</li> <li >Provide general IT support to staff, covering laptop setup, troubleshooting, software installation, and hardware purchasing.</li> <li >Manage and support CCTV systems, IP telephony (Grandstream PBX), and access control devices (BioStar).</li> <li >Assist in ensuring basic IT security hygiene and adherence to internal data protection guidelines.</li> </ul> <h3 >Required Qualifications</h3> <ul > <li >Bachelor’s degree in Computer Science, Information Technology, or a related field.</li> <li >0-1 years of professional experience in a relevant IT support or network administration role.</li> </ul> <h3 >Technical Expertise and Platforms</h3> <p >Candidates should possess solid hands-on experience with the following:</p> <ul > <li >Microsoft 365, including user management, licensing, Exchange Online, and Teams.</li> <li >Windows Server and Active Directory administration.</li> <li >Networking fundamentals: firewalls, switches, VLANs, DNS, and DHCP.</li> <li >Backup systems and troubleshooting procedures.</li> <li >Familiarity with IP telephony, CCTV, and access control hardware.</li> <li >Experience with platforms such as Aruba, Fortinet, or Grandstream.</li> <li >Relevant certifications such as Microsoft 365 Associate, Fortinet NSE, or CompTIA Network+/Security+ are highly valued.</li> </ul> <h3 >Application Information</h3> <p >We invite qualified candidates to apply for this full-time position in Riyadh. Sukna Capital offers a professional environment for growth and contribution.</p>

<div><br></div><p><strong>OTC Specialist</strong><br> <br> Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p><em>Who ever said ‘‘the sky is the limit’’ never spoke to you! Because for you it’s the beginning</em></p> <p><em>Who gives cargo its airtime? You do.</em> <strong>DHL Global Forwarding</strong> has an opening for an OTC<strong> Specialist </strong><strong>in Dammam, Saudi Arabia</strong><strong>.</strong></p>   <p>Join us in connecting people and improving lives!</p>   <p><strong>In this OTC Specialist position </strong></p> <ul> <li>Develop and administer Accounts Payable (AP) plans and objectives as per defined guidelines and processes to ensure end-to-end handling of incoming invoices (from invoice receipt to payment preparation)</li> <li>Deliver assigned AP processes and activities such as timely payment of vendor invoices and expense vouchers, reconciling outstanding account balances, maintenance of accurate records and control reports, etc.</li> <li>Achieve service delivery for own assigned area in line with required standards, targets and schedules such as service level agreements, internal customer expectations, etc.</li> <li>Guide other team members to resolve day-to-day issues in service delivery</li> <li>Analyze and resolve financial accounting or technical issues such as overdue data, billing disputes, problems with data quality or reconciliations</li> <li>Study issues and recommend proposals for service improvements to deliver higher quality and/or lower cost</li> <li>Conduct detailed financial analysis of operating results and proposed activities covering Accounts Payable to aid management decision making</li> </ul>   <p><strong>Now, here is what we need from you! </strong></p> <table> <tbody> <tr> <td width="302"> <p><strong>Education Level</strong></p> </td> </tr> <tr> <td width="302"> <p>Bachelor’s Degree</p> </td> </tr> <tr> <td width="302"> <p><strong>Experience Level</strong></p> </td> </tr> <tr> <td width="302"> <p>More than 4 years</p> </td> </tr> </tbody> </table>       <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p>   <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p>   <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. </p>   <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p>   <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul>   <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p>   <p><em>DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation</em></p>