JavaScript Jobs in Saudi
624 Jobs Found
<p>Overseeing the lifecycle management of IT assets within the hospital, including procurement tracking, inventory control, allocation, maintenance records, and disposal. The role ensures that IT assets are properly accounted for, effectively utilized, and compliant with hospital policies and healthcare regulatory frameworks.</p><p><strong>Roles and Responsibilities:</strong></p><ul><li>Ensure work is performed based on approved policies, processes, procedures, and instructions</li><li>Identify opportunities for continuous improvement of systems, processes and practices taking into account leading practices, cost reduction and productivity improvement</li><li>Ensure day-to-day activities are properly performed in line with policies and procedures</li><li>Follow-up on escalated cases/issues of subordinates to ensure they are closed efficiently and in a timely manner</li><li>Maintain end-to-end records of IT assets (hardware and software) including acquisition, assignment, transfers, maintenance, and decommissioning.</li><li>Monitor asset health and coordinate proactive replacement or upgrades based on lifecycle status and hospital operational needs.</li><li>Maintain proper asset tagging and tracking throughout the hospital departments.</li><li>Coordinate with procurement and supply chain departments regarding IT asset purchases and deliveries.</li><li>Verify asset deliveries against purchase orders and maintain accurate inventory updates.</li><li>Manage storage of spare IT assets and ensure optimal inventory levels.</li><li>Perform periodic physical inventory audits of IT assets across hospital units.</li><li>Ensure alignment of asset records with financial and accounting systems where applicable.</li><li>Support MOH, CBAHI, and JCI audits by providing required asset documentation and reports.</li><li>Assign IT assets to hospital staff based on approved requests and maintain assignment records.</li><li>Process asset transfer requests between departments, ensuring proper documentation and system updates.</li><li>Collaborate with IT support teams to validate asset functionality prior to issuance.</li><li>Generate regular reports on asset utilization, inventory status, warranty expirations, and replacement schedules.</li><li>Maintain documentation of asset policies, asset transfer forms, and disposal records in line with hospital procedures.</li><li>Provide recommendations for asset procurement planning and budget forecasting.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>4-6 years of experience in IT asset or inventory management, preferably in a healthcare setting.</li><li>Experience with asset management systems and IT service management (ITSM) platforms.</li><li>Familiarity with MOH, CBAHI, and JCI regulatory requirements relating to IT assets.</li><li>Working knowledge of hospital IT environments (EMR, HIS, medical IT devices).</li><li>Bachelor's degree in Information Technology, Computer Science, or related field.</li><li>Strong organizational and asset tracking skills.</li><li>Proficiency in asset management software and Excel reporting.</li><li>Attention to detail and commitment to data accuracy.</li><li>Good communication skills in Arabic and English.</li><li>Ability to work collaboratively with IT, procurement, and administrative teams.</li><li>Understanding of IT lifecycle management and hospital operational needs.</li><li>Basic knowledge of cybersecurity principles in relation to asset management.</li><li>Strong Work Ethic</li><li>Dependability and Responsibility</li><li>Possessing a Positive Attitude</li><li>Adaptability</li><li>Honesty and Integrity</li></ul>
<p>Leverage your abilities and join the dynamic team of a leading Saudi company providing cutting-edge services and solutions in IT Infrastructure, IT Security, Telecommunications, System Integration, and Digital Transformation. We are looking for an experienced L egal Specialist to provide internal legal support across commercial contracts, regulatory compliance, legal risk management, and corporate governance, while supporting the company's business growth and minimizing legal exposure. Work Model: Remotely Key Accountabilities Review, draft, and negotiate customer contracts, framework agreements, vendor agreements, distributor and reseller agreements, NDAs, partnership agreements, service and implementation contracts, and government procurement contracts. Review key contractual provisions including liability limitations, indemnities, payment terms, intellectual property, termination rights, exclusivity, and non-circumvention clauses. Assess legal risks related to project delivery, SLA obligations, penalties, liquidated damages, vendor pass-through obligations, and implementation requirements. Prepare written legal risk assessments for major and high-value contracts. Develop and maintain standard contract templates, clause libraries, and contract approval workflows. Ensure proper contract documentation, version control, approval, and archiving. Provide legal support to the CEO, CFO, and CTO in negotiations, dispute resolution, settlement agreements, and high-value commercial transactions. Advise management on commercial risk structuring and partner negotiations. Support compliance with Saudi Companies Law, Personal Data Protection Law (PDPL), National Cybersecurity Authority (NCA) requirements, government procurement regulations, and anti-corruption and anti-bribery regulations. Coordinate with external law firms on litigation, arbitration, regulatory matters, and other legal issues. Act as the internal point of contact for external legal counsel and manage legal matters before escalation.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Law (LLB)</li><li>5 8 years of experience in commercial legal practice.</li><li>Experience in one or more of the following sectors is preferred: Information Technology, Telecommunications, System Integration, Consulting, or Technology Distribution.</li><li>Strong experience in commercial contracts, vendor and service agreements, contract drafting, contract negotiation, and corporate legal advisory.</li><li>Strong knowledge of Saudi Companies Law, PDPL, NCA requirements, and government procurement regulations.</li><li>Strong understanding of contract law, commercial agreements, liability structures, indemnity provisions, and intellectual property clauses.</li><li>Excellent analytical, negotiation, communication, and problem-solving skills.</li><li>Ability to communicate legal risks clearly to non-legal stakeholders, including senior management, Finance, Sales, and Technology teams.</li><li>Full professional proficiency in English Language.</li></ul>
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<span>1. Configuration & Asset Management: Manage the full IT asset lifecycle: from request and acquisition to deployment, maintenance, and eventual decommissioning.<br> Maintain the integrity and accuracy of the CMDB, ensuring all Configuration Items (CIs) and their relationships are mapped.<br> Perform regular reconciliations between discovery tool data, procurement records, and the CMDB to resolve discrepancies in the asset registry.<br> 2. Relationship Mapping: Map dependencies between configuration items (CIs) to provide visibility into how infrastructure supports business services.<br> 3. Financial & Procurement Alignment Cost Optimization: Partner with Finance to track asset depreciation, manage budgets, and provide accurate data for total cost of ownership (TCO) analysis.<br> Procurement Collaboration: Work closely with the Procurement team to ensure all new purchases align with technical standards and are captured in the CMDB immediately upon receipt.<br> Contract Management: Track software licenses, maintenance agreements, and warranties to prevent overspending on unused seats or penalties from non- compliance.<br> 4. Governance & Reporting Develop and enforce policies for asset tagging, data entry, and disposal.<br> • Generate monthly reports for leadership regarding asset health, license compliance, and upcoming renewal risks.<br> • Ensure the organization is "audit-ready" for both internal financial audits and external software vendor audits.<br> Required Skills & Qualifications •Experience: More than 10 years of experience in IT Asset Management or Configuration Management.<br> •Technical Knowledge: Proficiency with IT Service Management (ITSM) platforms like BMC Helix.<br> •Standards: Strong understanding of ITIL v4 frameworks, specifically Service Configuration Management and ITAM practices.<br> •Data Analysis: Advanced skills in Excel to manipulate and analyze large datasets for reconciliation.<br> •Soft Skills: Excellent communication skills to coordinate across departments (Finance, Procurement, and IT Operations).<br> Preferred Certifications •ITIL Foundation •Certified IT Asset Manager (CITAM) •Certified Software Asset Manager (CSAM)</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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Bachelor's degree / higher diploma </div>
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<h3 >About Air Products Qudra and the Role</h3>
<p >Air Products Qudra is seeking an <strong >IT Infrastructure Support Specialist</strong> to join its team in Duba, Saudi Arabia. The company is driven by innovation and the collective experience of its people to create solutions that make a difference. This full-time role is essential for maintaining robust IT infrastructure operations.</p> <h3 >Role Overview</h3>
<p >The IT Infrastructure Support Specialist will be responsible for the hands-on management, installation, and support of various IT infrastructure components at the site. This includes ensuring compliance with technical standards, coordinating with vendors, and providing critical technical assistance for both standard and specialized systems.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Ensure proper cable management, labelling, and compliance with industry and Air Products DT/IT standards.</li>
<li >Supervise the installation, termination, and testing of structured cabling (Cat5e/Cat6/Cat6a, fiber optics) for data, voice, and CCTV systems.</li>
<li >Monitor fiber optic cable OTDR, fluke testing, and maintain comprehensive documentation.</li>
<li >Layout IT Room cabinets, mount equipment, and manage cables with appropriate labelling and documentation.</li>
<li >Inspect and verify communication cable installations to meet project requirements.</li>
<li >Manage IT contractors, vendors, and other external parties, coordinating for DT Infrastructure and support services.</li>
<li >Troubleshoot and repair damaged or faulty cabling, connectors, and network drops.</li>
<li >Assist the DT Project team with the installation and configuration of DMZ.</li>
<li >Set up and manage temporary IT infrastructure, including network cabling, wireless access points, and VPN connections.</li>
</ul> <h3 >Technical Support and Coordination</h3>
<ul >
<li >Provide technical support for Microwave and/or Tetra tower installation and device management in collaboration with external vendors.</li>
<li >Provide local coordination for issue remediation and deployments with other remotely located DIS teams, primarily for network and wireless services.</li>
<li >Provide local IT support and maintain IT Standards, including safety for IT rooms within the incumbent's responsibility.</li>
<li >Provide information technology support for industrial control systems at the site.</li>
<li >Perform network hardware upgrades and installations for Maintain Viability work where Network Technical Support would not be performing this role.</li>
</ul> <h3 >Safety and Documentation Standards</h3>
<ul >
<li >Perform site activities in compliance with health and safety standards.</li>
<li >Receive and execute assigned tasks as per Safety Work Permit requirements.</li>
<li >Develop and approve Job Safety Analysis/Risk Assessment for assigned tasks.</li>
<li >Prepare, review, and maintain documentation for inspection test reports (ITR) and upload to Aconex and OT systems.</li>
</ul> <h3 >Employment Type and Location</h3>
<p >This is a full-time position based in Duba, Saudi Arabia. The role requires a dedicated professional capable of managing diverse IT infrastructure tasks while adhering to company and industry standards.</p>
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<span>Manage and administer the Microsoft Security suite, including Defender for Endpoint, Defender for Cloud Apps, DLP, Data Classification, and Information Protection.<br> Monitor and respond to security incidents, threats, and vulnerabilities.<br> Enhance security controls, reporting, and overall security posture.<br> Ensure compliance with security, data protection, and regulatory requirements.<br> Collaborate with stakeholders to implement security best practices.<br> Maintain security documentation and support audits.<br> Demonstrate strong communication and interpersonal skills.<br> 3 to 4 years of experience in security domain.<br> Hands on experience with security tools and technologies.<br> Network+, Security+ and any other security related certifications.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<span><br>POSITION SUMMARY<br>Follow all company policies and procedures; protect company assets. Address guests’ service needs. Exchange information with other employees using electronic devices. Develop and maintain positive working relationships with others.<br>Communicate with other IS personnel to troubleshoot and resolve technical problems or issues related to computer software and systems, internet access, hardware and peripheral equipment. Refer major problems or defective products to vendors/technicians. Respond to program error messages by finding and correcting problems or terminating the program. Enter commands and activate controls on computer and peripheral equipment. Inspect, test, and diagnose computer equipment and systems. Maintain inventory of all technology devices. Maintain computer networks, support server system(s), and supporting software. Provide network communications support. Maintain and upgrade hardware, software and website technical architecture related to hardware and telecommunication connectivity. Perform system backups. Provide end-user support. Manage user accounts, including set up, removal, and resetting passwords in order to ensure confidentiality and proper use. Install, configure, and modify workstations. Modify workstations, including set up of cables, desktop computers, laptops, docking stations, and printers. Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support. Secure all backup tapes and computer/telephone rooms. Educate users regarding procedures for securing Personal Identifiable Information (PII). Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Nationality</b>
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Saudi Arabia </div>
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Bachelor's degree / higher diploma </div>
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Company Description:Midana Exploration Company (MEC) is a resource exploration and development company and a subsidiary of Australia’s leading private mining enterprise, Hancock Prospecting. Operating at the forefront of the Middle East’s rapidly expanding mining sector, MEC is dedicated to unlocking the vast mineral potential of the highly prospective Arabian-Nubian Shield.<br>Our core focus is to rapidly and safely transition high-potential exploration targets into world-class operational mining assets. We achieve this by combining Hancock Prospecting’s demonstrated track record in exploration, mega-project delivery, technology, and operational excellence with deep local partnerships. Through our landmark joint ventures with highly regarded Saudi resource companies, and our own targeted exploration prospects, we are developing a new benchmark for resource development while also actively contributing to the development of the resource sector in Saudi.<br>Role Description:Level 2 IT Systems Engineer is responsible for developing, implementing and maintaining the company website and document management system via Share Point or a propriety system, and supporting the Manager ITC’s strategy/digital roadmap across all KSA operations. The role ensures that 2nd level support is provided for all ITC services, systems and infrastructure effectively support corporate, project and field-based users across all locations, while operating in accordance with Company ITC standards and applicable KSA regulatory and cybersecurity requirements. The role is key to supporting the Manager, ITC and all users minimizing technology risk, ensuring operational readiness and enabling safe, secure and efficient project delivery.<br>This role requires very limited travel to field and operational locations across KSA to support business operations, assess end user requirements.<br>Key Responsibilities:ICT Document Management System (DMS) Develop and execute a DMS strategy and support the digital roadmap for business mobilization, operational readiness and long-term organizational objectives Assist in promoting the IT-as-a-Service culture across the organization, ensuring a customer-focused, responsive and value-driven approach to technology service delivery for all users<br>Support Manager, ITCAssist the ITC Manager with their responsibilities and tasks Carry out instructions and assignments given by the Manager, ITC and other MEC managers Help coordinate and manage IT/ICT support activities Support the manager with technical issues, projects, reports, and service delivery for the organization Take responsibility for specific tasks or projects delegated Act as back-to-back ITC Manager when ITC Manager is on rostered leave as required<br>ITC Governance Assist establishing and maintaining appropriate cybersecurity, data governance, business continuity and ITC risk controls Assist in ensuring compliance with applicable KSA regulatory, cybersecurity, data protection, Personal Data Protection Law (PDPL) and localization requirements<br>Partnerships Support and maintain strong relationships with KSA leadership and business functions to understand, prioritize and deliver technology requirements Support and maintain effective relationships with ITC vendors, suppliers and strategic technology partners, ensuring performance, service quality and commercial value<br>Identify Technology Gaps Proactively anticipate technology requirements, identify capability and infrastructure gaps, and implement solutions to mitigate risks and support business growth<br>Experience:Minimum 5 years of demonstrated experience implementing and managing Document Management Systems (DMS) in a mining or exploration company of similar size and complexity Proven experience leading the development, implementation, creation, and ongoing maintenance of a DMSProven experience providing Level 2 IT Systems Engineer support for a wide range of company user requirements and technical issues<br>Qualifications:Mandatory Diploma or Degree in ITC<br>Desirable HTML4 and CSS qualifications — Knowledge or formal training in basic web development Backend Node.js, SQL, Mongo DB, Rest API<br>Functional & Technical Skills:Strong web development, DMS programming, and system administration skills Strong Level 2 IT support and technical troubleshooting abilities Good knowledge of backup, disaster recovery, data protection, recovery, and restoration processes Strong diagnostic skills with the ability to identify root causes, resolve technical issues, and determine appropriate escalation pathways Strong problem-solving and analytical skills with a proactive approach to improving IT systems, processes, and service delivery Strong communication, training, and stakeholder engagement skills, with the ability to support users and promote effective technology adoption Strong documentation and record-keeping skills, including maintaining ITC system documentation, configurations, assets, procedures, and technical records Ability to support the Manager, ITC with ITC operations, projects, technical issues, and other assigned responsibilities<br>Work Location & Travel The role is Jeddah head office based with very limited site trips to understand and support end user requirements.
Fisheye Executive Search is hiring for two related Healthcare IT openings on behalf of a leading healthcare company in Saudi Arabia: a Healthcare IT Project Manager focused on HIS/EMR/ERP/RCM implementations, and an IT & Product Support Specialist – Diagnostics Systems focused on LIS/HIS integration and diagnostic analyzer support. Both sit within the same healthcare IT function and both are based in Riyadh — please indicate which track best matches your experience when you apply.<br>Key Responsibilities — Project Manager track Lead full-lifecycle implementations of HIS, EMR, ERP, and Revenue Cycle Management (RCM) systems across hospitals, clinics, and multi-site healthcare networks. Manage multi-site go-live planning, resourcing, User Acceptance Testing (UAT), and post-live stabilization. Coordinate cross-functional project teams spanning clinical, IT, vendor, and operations stakeholders. Own project documentation: business requirements documents (BRDs), workflow diagrams, risk logs, and status reporting to leadership. Drive RCM optimization initiatives — improving clean-claim rates, reducing A/R days, and training staff on billing/coding compliance. Manage scope, risk, and stakeholder expectations across concurrent, large-scale digital transformation projects.<br>Key Responsibilities — Support Specialist track Manage LIS/HIS system integrations and middleware installations connecting diagnostic analyzers to core hospital/lab systems. Handle ASTM and HL7 protocol connectivity between analyzers, middleware, and the main HIS/LIS. Monitor HIS and lab network performance, track testing/turnaround metrics, and troubleshoot connectivity issues. Own analyzer management system (AMS) configuration and certification for connected diagnostic equipment. Handle customer/site complaints related to system integration, data flow, or connectivity, coordinating resolution with relevant teams. Track and analyze system/data issues, producing reports on recurring problems and improvement opportunities.<br>What We're Looking For Project Manager track: 10+ years leading healthcare IT/HIS/EMR/ERP implementation projects, ideally including multi-site rollouts; PMP, PMI-ACP, or equivalent certification a strong plus. Support Specialist track: hands-on experience with LIS/HIS/middleware integration in a diagnostics, laboratory, or hospital IT environment, including ASTM/HL7 protocols. Prior clinical or health-informatics background (nursing, MIS, biomedical, or similar) is a plus for either track. Strong stakeholder management skills — comfortable working across clinical, technical, and vendor teams. Bachelor's degree in a relevant field (Health Informatics, MIS, Computer Science, Nursing, or similar). Based in Riyadh. Fluent in Arabic and English.<br>Nice to Have Experience with specific platforms such as Vist A/Hakeem, CPRS, BCMA, or similar HIS/EMR systems (Project Manager track). Experience with specific diagnostic/lab systems or brands relevant to analyzer integration (Support Specialist track).
About the Role The Procurement Research, Innovation & IT Supervisor is responsible for supervising the execution of category management and sourcing activities across KFUPM's IT, research, technology, research & laboratory, and related spend profiles. The role converts the approved category strategy and procurement plan into a controlled sourcing pipeline, provides day-to-day direction and quality assurance to Category Buyers, and partners with end users, IT, research and technical stakeholders to deliver compliant, timely and value-focused procurement outcomes. The Supervisor ensures sourcing activities are performed in line with the Supply Chain Policy, procedures, Delegation of Authority and Oracle-based systems, escalating material commercial, risk or stakeholder matters to the Director.<br>Accountabilities Category Strategy Deployment & Procurement Planning Translate the IT & Research category strategy into prioritised sourcing plans, demand forecasts and activity pipelines aligned with approved budgets, project timelines and stakeholder requirements. Maintain category intelligence on demand, supply markets, technology trends, vendor capability, risk and total cost of ownership; identify opportunities to standardise specifications, aggregate demand and improve value. Sourcing Execution & Commercial Oversight Supervise end-to-end sourcing activities undertaken by Category Buyers, including PR review, sourcing route selection, pre-qualification, RFx development, bidder management, commercial evaluation, negotiation, award recommendation and purchase order or contract handover. Review sourcing packs for completeness, commercial robustness, procedural compliance and appropriate approvals before submission to the relevant governance forum. Team Supervision & Quality Assurance Allocate work, set priorities and coach Category Buyers to ensure responsive service, consistent quality, accurate records and adherence to agreed SLAs. Review workload, cycle time, sourcing pipeline and exceptions; resolve operational issues and escalate capacity, commercial or control risks to the Director. Stakeholder & Supplier Coordination Act as the operational procurement partner to IT, research, academic and technical stakeholders, clarifying requirements, timelines, specifications and evaluation approaches. Coordinate with Vendor Management and Contract Management on supplier eligibility, performance information, contractual risks and post-award handover. Reporting & Continuous Improvement Maintain accurate sourcing, pipeline, savings and compliance data in Oracle and approved trackers; provide timely category performance updates to the Director. Identify and implement practical improvements to sourcing tools, templates, work practices and stakeholder engagement.<br>Policies, Processes and Procedures Supply Chain Policy Supply Chain Procedures Delegation of Authority Company-specific policies and procedures as required<br>Qualifications and Education Bachelor's degree in Procurement, Supply Chain Management, Business Administration, Engineering, or equivalent is required Further specialised education in the field would be considered advantageous CIPS / CSCP certification is a plus<br>Professional Experience5-8 years of experience in Category Management, Strategic Sourcing, or Procurement Demonstrated experience procuring IT, technology, research & laboratory equipment & consumables, software, or related categories Experience supervising, coaching or providing quality oversight to procurement staff is advantageous Prior experience in a University, Government, or large institutional procurement environment is advantageous<br>Technical Competencies / Skills and Languages Fluent in both English & Arabic Category Strategy Deployment - IT & Research Strategic Sourcing and Commercial Negotiation Technology and Research Procurement Demand Forecasting and Procurement Planning Team Supervision and Quality Assurance Stakeholder Collaboration and Coordination Supplier Relationship and Performance Management Documentation, Reporting and Governance Analytical and Problem-Solving Skills Attention to Detail and Accuracy ERP or database system knowledge and experience - preferably Oracle Fusion Time management and organisation skills Procurement and Supply Chain
We are seeking an experienced IT Service Support Unit Manager to lead the IT support unit and ensure professional, efficient, and reliable technical support services across the Group. The role will be responsible for managing IT service support operations, maintaining IT assets, leading support teams inside and outside the Kingdom, and ensuring high levels of customer satisfaction in line with approved policies, service standards, and digital transformation objectives.<br>Key Responsibilities:Manage and maintain IT assets across the Group. Implement and monitor compliance with policies and procedures related to IT service support. Lead the technical support team inside and outside the Kingdom and ensure team members are trained to deliver professional support services. Oversee Level 1 technical support for all IT services and manage escalation of complex incidents to higher support levels or relevant parties. Prepare regular performance reports and operational KPI dashboards for management. Implement and monitor IT support KPIs in line with approved standards. Maintain high levels of internal and external customer satisfaction across all supported locations. Oversee IT asset handover, return, tracking, and documentation processes. Continuously improve automation of operational tasks to increase efficiency. Design, maintain, and improve workflows, rules, and operating procedures for IT service support. Supervise the implementation of incident management, change management, service improvement, enhancement processes, and knowledge base practices. Monitor service-level agreements — SLAs — with vendors and external support providers to ensure compliance with agreed standards. Perform any other duties within the scope of the role as assigned by direct management.<br>Requirements:Bachelor’s degree in Information Technology, Information Systems, Computer Engineering, or a related field. Minimum of 5 years of experience in technical support, IT service support, or IT service management. Leadership experience managing technical support teams inside and outside the Kingdom. Experience operating service desk functions in a 24/7 support model. Experience managing IT assets and automating operational support processes. Strong understanding of IT service management best practices, including incident management, change management, SLAs, and knowledge management. Strong reporting, communication, stakeholder management, and problem-solving skills. Ability to manage support operations across multiple locations and maintain service quality under pressure.
<h3 >About the Role</h3>
<p >Tech First Gulf is seeking an <strong >Inside Sales Executive</strong> for IT Distribution. This full-time role is based in Makkah, specifically covering Jeddah and Makkah. The position focuses on generating new business opportunities, developing client relationships, and supporting revenue growth within the IT Distribution sector. The ideal candidate will identify prospective customers, qualify sales opportunities, manage existing accounts, and collaborate with internal teams to achieve sales targets.</p>
<h3 >Key Responsibilities</h3>
<ul >
<li >Research and identify potential customers and business opportunities within target markets.</li>
<li >Generate and qualify sales leads through outbound calls, emails, and other prospecting methods.</li>
<li >Identify key decision-makers within target organizations and initiate the sales process.</li>
<li >Develop and expand business within existing customer accounts while acquiring new customers.</li>
<li >Collaborate with product, sales, and vendor teams to develop effective sales strategies.</li>
<li >Create and transfer qualified opportunities to the appropriate sales team members for closure.</li>
<li >Maintain accurate customer information, sales activities, and opportunity pipelines in the CRM system.</li>
<li >Ensure timely follow-up on leads and opportunities, including documentation of customer requirements and next steps.</li>
<li >Present product features, benefits, and value propositions to customers.</li>
<li >Prepare quotations, process sales orders, and follow up on customer inquiries.</li>
<li >Build and maintain strong relationships with customers to ensure long-term business growth.</li>
<li >Meet or exceed assigned sales quotas, KPIs, and revenue targets.</li>
<li >Provide regular sales reports and market feedback to management.</li>
</ul>
<h3 >Qualifications and Experience</h3>
<ul >
<li >Bachelor's degree in Business Administration, Marketing, Information Technology, or a related field (preferred).</li>
<li >2-3 years of experience in Inside Sales, Telesales, Business Development, or Account Management, preferably in IT Distribution, IT Hardware, Software, or Technology Solutions.</li>
<li >Strong knowledge of sales principles, techniques, and customer acquisition strategies.</li>
<li >Proven ability to generate leads, qualify opportunities, and close sales.</li>
<li >Experience managing multiple stakeholders and decision-makers throughout the sales cycle.</li>
<li >Proficiency in Microsoft Excel and other Microsoft Office applications.</li>
<li >Hands-on experience with CRM platforms such as Salesforce, HubSpot, Microsoft Dynamics, Zoho CRM, or similar systems.</li>
</ul>
<h3 >Required Skills</h3>
<ul >
<li >Excellent verbal, written, presentation, and negotiation skills.</li>
<li >Strong objection handling, problem-solving, and customer relationship management abilities.</li>
<li >Well-organized with strong time management and multitasking skills.</li>
<li >Ability to prepare quotations, sales reports, and basic sales analysis.</li>
<li >Capable of performing basic mathematical calculations and pricing computations.</li>
<li >Self-motivated, target-oriented, and able to work effectively in a fast-paced environment.</li>
</ul>
<h3 >Preferred Skills</h3>
<ul >
<li >Experience in IT Distribution, Value-Added Distribution (VAD), or technology channel sales.</li>
<li >Understanding of IT products, including hardware, software, networking, cloud solutions, cybersecurity, and enterprise technologies.</li>
<li >Strong account development and pipeline management skills.</li>
<li >Experience working with vendors, resellers, system integrators, and channel partners.</li>
</ul>
<h3 >Work Environment</h3>
<p >This is a full-time position based in Makkah, Saudi Arabia, with responsibilities covering the Jeddah and Makkah regions. The role requires an individual who can thrive in a dynamic, target-driven sales environment.</p>
<h3 >About the Role</h3>
<p >TECH FIRST GROUP is seeking an <strong >Inside Sales Executive – IT Distribution</strong> to join our team in Jeddah. This full-time role focuses on generating new business opportunities, developing client relationships, and supporting revenue growth within the IT Distribution sector. The ideal candidate will identify prospective customers, qualify sales opportunities, manage existing accounts, and collaborate with internal teams to achieve sales targets.</p>
<h3 >Key Responsibilities</h3>
<ul >
<li >Research and identify potential customers and business opportunities within target markets.</li>
<li >Generate and qualify sales leads through outbound calls, emails, and other prospecting methods.</li>
<li >Identify key decision-makers within target organizations and initiate the sales process.</li>
<li >Develop and expand business within existing customer accounts while acquiring new customers.</li>
<li >Collaborate with product, sales, and vendor teams to develop effective sales strategies.</li>
<li >Create and transfer qualified opportunities to the appropriate sales team members for closure.</li>
<li >Maintain accurate customer information, sales activities, and opportunity pipelines in the CRM system.</li>
<li >Ensure timely follow-up on leads and opportunities, including documentation of customer requirements and next steps.</li>
<li >Present product features, benefits, and value propositions to customers.</li>
<li >Prepare quotations, process sales orders, and follow up on customer inquiries.</li>
<li >Build and maintain strong relationships with customers to ensure long-term business growth.</li>
<li >Meet or exceed assigned sales quotas, KPIs, and revenue targets.</li>
<li >Provide regular sales reports and market feedback to management.</li>
</ul>
<h3 >Qualifications and Experience</h3>
<ul >
<li >Bachelor's degree in Business Administration, Marketing, Information Technology, or a related field (preferred).</li>
<li >2-3 years of experience in Inside Sales, Telesales, Business Development, or Account Management, preferably in IT Distribution, IT Hardware, Software, or Technology Solutions.</li>
<li >Strong knowledge of sales principles, techniques, and customer acquisition strategies.</li>
<li >Proven ability to generate leads, qualify opportunities, and close sales.</li>
<li >Experience managing multiple stakeholders and decision-makers throughout the sales cycle.</li>
<li >Proficiency in Microsoft Excel and other Microsoft Office applications.</li>
<li >Hands-on experience with CRM platforms such as Salesforce, HubSpot, Microsoft Dynamics, Zoho CRM, or similar systems.</li>
</ul>
<h3 >Required Skills</h3>
<ul >
<li >Excellent verbal, written, presentation, and negotiation skills.</li>
<li >Strong objection handling, problem-solving, and customer relationship management abilities.</li>
<li >Well-organized with strong time management and multitasking skills.</li>
<li >Ability to prepare quotations, sales reports, and basic sales analysis.</li>
<li >Capable of performing basic mathematical calculations and pricing computations.</li>
<li >Self-motivated, target-oriented, and able to work effectively in a fast-paced environment.</li>
</ul>
<h3 >Work Environment</h3>
<p >This is a full-time position based in Jeddah, requiring a proactive approach to sales within a dynamic IT distribution environment.</p>
<h3 >Application Process</h3>
<p >Candidates who meet the above qualifications are encouraged to apply.</p>
JOB PURPOSE:<br><br>Own build readiness, testing orchestration, and controlled handover, coordinating with the Design team for inputs. Enforce gates, close defects, and produce audit-ready validation packs for assigned programs across corporate and asset IT Security programs.<br><br>Core Responsibilities:<br><br>Readiness governance and gates<br><br> Operate exit-gate governance across environments; verify prerequisites (access, certs, backups, rollback) Supervise Go/No-Go forums and ensure documentation of risks, exceptions, and compensating controls with Cybersecurity sign-off Maintain change calendars aligned to asset windows and blackout periods<br><br>Test planning, data, and environments<br><br> Supervise the build of end-to-end test plans covering functional, negative, resilience, and integration scenarios Ensure observer participation (Ops, platform SMEs) for test credibility<br><br>Defect, risk, and issue management<br><br> Manage defect triage; assign owners/severity; track fix SLAs and re-tests Maintain RAID logs; escalate blockers; quantify residual risk at release<br><br>Validation packs and traceability<br><br> Supervise compilation of validation packs (plans, results, evidence, traceability matrices); ensure versioned storage and approvals Ensure achievement of first-pass acceptance by QA/Excellence and ensure quick resolution of returns<br><br>Handover and run readiness<br><br> Validate runbooks, monitoring/alerting, and L1/L2 training completion; confirm operational SLOs and DR artifacts Confirm SIEM/SOAR mappings and case workflows prior to go-live Stakeholder coordination and communications Facilitate cutover rehearsals; publish comms plans, RACI, and hyper care schedules Provide weekly readiness dashboards and risk summaries to governance forums<br><br>Continuous improvement<br><br> Track change success rate and checklists accordingly<br><br>Security Control Evaluation, POC, and Implementation<br><br> Lead the evaluation of IT Security controls, technologies, and solutions to ensure alignment with organizational strategy, Cybersecurity requirements, business priorities, and operational needs Oversee Proof of Concept activities, including scope definition, success criteria, stakeholder alignment, execution oversight, and outcome reporting Assess solution suitability based on security effectiveness, integration capability, scalability, compliance alignment, operational impact, supportability, and long-term value Recommend fit-for-purpose IT Security controls and technology solutions based on outcomes, risk reduction value, operational readiness, and enterprise direction<br><br>Requirements<br><br>Qualifications:<br><br>Bachelor's degree in Computer Science, Cybersecurity or equivalent from a recognized and accredited university is required Master's degree in Computer Science, Cybersecurity or equivalent from a recognized and accredited university is preferred<br><br>Years of Experience:<br><br>6-8 years in a relevant industry, preferably with majority in IT security delivery across corporate and asset environments
<h3 >About the IT Specialist Role</h3>
<p >Delta Hotels and Resorts® is seeking a <strong >Full-time IT Specialist</strong> to join our team in Jiddah and Makkah, Saudi Arabia. This role is designed for individuals with <strong >0-1 years of experience</strong> who are prepared to support our hotel operations through effective IT management and user assistance.</p> <h3 >Role Overview</h3>
<p >The IT Specialist is responsible for maintaining the integrity and functionality of the hotel's information technology systems and equipment. This includes providing essential technical support to end-users, managing network infrastructure, and ensuring the security of company assets and data. The specialist will adhere to all company policies and procedures, protect company assets, and address guest service needs related to technology, fostering positive working relationships with colleagues.</p> <h3 >Core Responsibilities</h3>
<ul >
<li >Communicate with other IS personnel to troubleshoot and resolve technical problems or issues related to computer software, systems, internet access, hardware, and peripheral equipment.</li>
<li >Refer major problems or defective products to external vendors or technicians as necessary.</li>
<li >Respond to program error messages by identifying and correcting problems or terminating the program.</li>
<li >Enter commands and activate controls on computer and peripheral equipment.</li>
<li >Inspect, test, and diagnose computer equipment and systems.</li>
<li >Maintain an accurate inventory of all technology devices.</li>
<li >Maintain computer networks, support server system(s), and supporting software.</li>
<li >Provide network communications support.</li>
<li >Maintain and upgrade hardware, software, and website technical architecture related to hardware and telecommunication connectivity.</li>
<li >Perform system backups.</li>
<li >Provide end-user support.</li>
<li >Manage user accounts, including setup, removal, and resetting passwords, to ensure confidentiality and proper use.</li>
<li >Install, configure, and modify workstations.</li>
<li >Modify workstations, including the setup of cables, desktop computers, laptops, docking stations, and printers.</li>
<li >Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.</li>
<li >Secure all backup tapes and computer/telephone rooms.</li>
<li >Educate users regarding procedures for securing Personal Identifiable Information (PII).</li>
<li >Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.</li>
<li >Perform other reasonable job duties as requested by supervisors.</li>
</ul> <h3 >Required Experience</h3>
<p >Candidates for this position should possess <strong >0-1 years of relevant experience</strong> in an IT support or specialist role. A foundational understanding of computer systems, networks, and user support principles is essential to effectively perform the duties outlined.</p> <h3 >About Delta Hotels and Resorts®</h3>
<p >Delta Hotels and Resorts®, part of Marriott International, is dedicated to providing a seamless travel experience for modern frequent travelers. The brand focuses on delivering essential services while eliminating unnecessary complexities, ensuring guests can concentrate on what matters most. With a growing global presence in Canada, the United Kingdom, and the United States, and expanding across markets worldwide, Delta Hotels by Marriott maintains a warm, wise, and controlled approach to hospitality, offering purposeful service and attention to detail.</p> <h3 >Commitment to Equal Opportunity</h3>
<p >Marriott International is an equal opportunity employer, committed to welcoming all individuals and providing access to opportunity. We actively cultivate an environment where the unique backgrounds of our associates are valued and celebrated, recognizing that our greatest strength comes from the rich blend of culture, talent, and experiences within our global team. We are dedicated to non-discrimination on any protected basis, including disability, veteran status, or other bases protected by applicable law.</p>
<p>The Senior IT Security Operations Architect designs, builds, and governs the overarching security operations framework, SOC architecture, and threat mitigation strategies across enterprise hybrid infrastructure. This strategic and technical role aligns operational security systems (SIEM/SOAR, EDR, IAM, Network Defense) with business goals, cloud environments, and national compliance standards. Key Responsibilities Architecture & Strategy Design: Design scalable security architectures for enterprise hybrid environments (On-Premises, AWS, Azure), integrating Zero Trust models and operational security controls. SOC & SOAR Integration: Build and optimize Security Operations Center (SOC) workflows, automation playbooks (SOAR), and SIEM architecture to reduce incident response time and eliminate operational fatigue. Security Tool Engineering Oversight: Architect the deployment and lifecycle management of Next-Gen Firewalls (Palo Alto, Fortinet), EDR/XDR ecosystems, PAM, and Cloud Security Posture Management (CSPM) tools. Threat Intelligence & Resilience: Establish proactive threat-hunting programs, red/blue team operational alignment, and high-availability disaster recovery frameworks. Governance & Regulatory Compliance: Ensure all operational security designs strictly comply with local regulatory frameworks (NCA-ECC, SAMA CSF) and global standards (ISO 27001, NIST).</p><p><strong>Desired Candidate Profile</strong></p><p>1. Minimum 10+ years of progressive experience in IT security, with at least 4+ years as a Security Architect or Principal Security Engineer managing enterprise SOC frameworks. 2. Deep expertise in designing enterprise SOC pipelines, SIEM/SOAR architectures (Splunk, Sentinel, Cortex), and automated incident response playbooks . 3. Proven track record in hybrid cloud security architecture (Azure, AWS) and Zero Trust Network Architecture (ZTNA) implementations . 4. Hands-on mastery of governance frameworks and local regulatory compliance (NCA-ECC, SAMA, ISO 27001, NIST CSF) in Saudi Arabia or the wider GCC. 5. Hold advanced architecture certifications such as CISSP-ISSAP, CISM, SABSA, TOGAF, or CCSP .</p>
<p>The Senior IT Security Operations Engineer safeguards corporate IT infrastructure, networks, enterprise data, and cloud environments against operational security risks and threats. This hands-on role bridges infrastructure management with threat detection, incident response, IAM governance, and security standard compliance across enterprise systems. Key Responsibilities Infrastructure & Network Defense: Configure, manage, and audit enterprise firewalls, VPNs, Endpoint Detection and Response (EDR) agents, and web proxy controls. Security Monitoring & Incident Response: Lead Tier-2/Tier-3 security event investigations, analyze SIEM logs, and mitigate security incidents to limit operational downtime. Identity & Access Governance: Enforce strict identity and access management (IAM) controls, privileged access management (PAM), multi-factor authentication, and role-based access policies. Vulnerability & Patch Management: Direct routine infrastructure vulnerability scans, prioritize critical patching schedules with IT infrastructure teams, and verify system hardening. Backup Integrity & System Audits: Ensure secure backup configurations, system disaster recovery readiness, and adherence to security standards (ITIL, ISO 27001, NCA-ECC).</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 6+ years of hands-on experience in IT security administration, SOC engineering, or network security operations.</li><li>Advanced proficiency with core security solutions including SIEM tools (Splunk, QRadar, Sentinel), EDR platforms (CrowdStrike, Defender), and Next-Gen Firewalls (Palo Alto, Fortinet) .</li><li>Strong expertise in Identity & Access Management (Active Directory, Entra ID, PAM solutions) , multi-factor authentication, and network access controls.</li><li>Proven track record in threat detection, incident response, log analysis, and system hardening across Windows/Linux servers and cloud platforms (Azure/AWS).</li><li>Hold at least one active industry certification such as CompTIA Security+, CISSP, CEH, CCSP, or ITIL4 .</li></ul>
<p>Provide technical support to hospital staff, ensuring prompt resolution of IT incidents and service requests. The role ensures continuity of IT services across clinical and administrative areas by efficiently addressing hardware, software, and network-related issues, contributing to uninterrupted hospital operations, patient care, and regulatory compliance.</p><p><strong>Roles and Responsibilities:</strong></p><ul><li>Ensure work is performed based on approved policies, processes, procedures, and instructions</li><li>Identify opportunities for continuous improvement of systems, processes and practices taking into account leading practices, cost reduction and productivity improvement</li><li>Ensure day-to-day activities are properly performed in line with policies and procedures</li><li>Follow-up on escalated cases/issues of subordinates to ensure they are closed efficiently and in a timely manner</li><li>Ensure operational excellence in IT systems to enhance hospital performance, patient safety, and service availability.</li><li>Implement IT quality assurance frameworks, policies, and procedures across all IT services.</li><li>Provide first and second-line IT support for end-users, resolving issues related to EMR, HIS, clinical systems, desktop hardware, printers, telephony, and basic network connectivity.</li><li>Log, monitor, and resolve service desk tickets in the IT Service Management (ITSM) system according to SLA priorities.</li><li>Escalate unresolved incidents to appropriate technical teams while maintaining ownership of the issue until closure.</li><li>Perform advanced troubleshooting of hardware and software issues affecting clinical and non-clinical departments.</li><li>Provide timely on-site or remote support during critical hospital operations, including operating rooms, ER, and patient care areas.</li><li>Document issue resolutions and contribute to the internal knowledge base.</li><li>Process user account creations, modifications, and deactivations in hospital systems while adhering to access control policies.</li><li>Assist with system password resets, permission updates, and application installations based on approved requests.</li><li>Install, configure, and maintain end-user devices including desktops, laptops, tablets, and mobile devices in clinical and administrative areas.</li><li>Perform hardware diagnostics and coordinate replacements or repairs as necessary.</li><li>Assist in IT asset tracking, tagging, and inventory management in collaboration with the IT asset coordinator.</li><li>Maintain accurate records of hardware assignments and support asset audits as required.</li><li>Prepare daily/weekly reports on service desk performance, issue trends, and resolution times.</li><li>Assist with IT operational documentation, user guides, and training materials.</li><li>Participate in IT training/awareness programs for end users to align with hospital service improvement goals</li><li>Act as escalation point, mentor junior staff, handles complex tickets.</li><li>Provide KPIs such as first-call resolution rate, ticket closure SLA compliance.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>3-5 years of experience in IT helpdesk or technical support, preferably in a healthcare or hospital environment.</li><li>Familiarity with hospital information systems (HIS, EMR), clinical workflows, and administrative applications.</li><li>Working knowledge of MOH, CBAHI, and JCI IT service expectations is preferred.</li><li>Hands-on experience with ITSM tools (ManageEngine, Service Now, Jira, or similar).</li><li>Bachelor's degree in Information Technology, Computer Science, or related field.</li><li>Advanced troubleshooting skills in hardware, software, and network basics.</li></ul>
Roles & Responsibilities:<br><br>Service Desk Operations Act as the first point of contact for all IT-related incidents, service requests, and inquiries raised via phone, email, or ticketing system Log, categorize, prioritize, and track all tickets in the ITSM tool in line with ITIL Incident and Request Management processes Ensure tickets are resolved or escalated within agreed SLA timelines Incident & Problem Management Perform first-level troubleshooting for hardware, software, network, and application issues Escalate unresolved incidents to Level 2/3 support or relevant technical teams with complete documentation Contribute to root cause analysis and problem management to reduce recurring incidents Change & Request Fulfillment Process standard service requests (access requests, password resets, software installations, equipment provisioning) per ITIL Request Fulfillment guidelines Support Change Management by documenting and coordinating minor/standard changes Communication & Reporting Draft clear, professional email correspondence in English for user updates, escalations, and management reporting Maintain end-user communication throughout the ticket lifecycle (acknowledgment, progress updates, resolution confirmation) Prepare daily/weekly service desk performance reports (ticket volume, SLA compliance, aging tickets) Knowledge & Documentation Maintain and update the knowledge base with troubleshooting guides and FAQsDocument recurring issues and standard operating procedures (SOPs) Continuous Improvement Identify trends in recurring issues and recommend proactive solutions Support ITIL-aligned Service Improvement initiatives to enhance service desk efficiency<br><br>Key Skills:<br><br>5-8 years hands-on IT support/service desk experience Strong ITIL process knowledge (Incident, Request, Problem, Change Management) Excellent written English communication skills for professional email correspondence Familiarity with ITSM tools (e.g., Service Now, Manage Engine)<br><br>Strong customer service orientation and ability to work under SLA pressure<br><br>Requirements<br><br>Key Skills:<br><br>5-8 years hands-on IT support/service desk experience Strong ITIL process knowledge (Incident, Request, Problem, Change Management) Excellent written English communication skills for professional email correspondence Familiarity with ITSM tools (e.g., Service Now, Manage Engine)<br><br>Strong customer service orientation and ability to work under SLA pressure<br><br>Certification: ITIL Foundation (v3/v4) certified or equivalent working knowledge
<h3 >About the Role</h3>
<p >Tech First Gulf is seeking an <strong >Inside Sales Executive</strong> for IT Distribution. This full-time role is based in Makkah, specifically covering Jeddah and Makkah. The position focuses on generating new business opportunities, developing client relationships, and supporting revenue growth within the IT Distribution sector. The ideal candidate will identify prospective customers, qualify sales opportunities, manage existing accounts, and collaborate with internal teams to achieve sales targets.</p>
<h3 >Key Responsibilities</h3>
<ul >
<li >Research and identify potential customers and business opportunities within target markets.</li>
<li >Generate and qualify sales leads through outbound calls, emails, and other prospecting methods.</li>
<li >Identify key decision-makers within target organizations and initiate the sales process.</li>
<li >Develop and expand business within existing customer accounts while acquiring new customers.</li>
<li >Collaborate with product, sales, and vendor teams to develop effective sales strategies.</li>
<li >Create and transfer qualified opportunities to the appropriate sales team members for closure.</li>
<li >Maintain accurate customer information, sales activities, and opportunity pipelines in the CRM system.</li>
<li >Ensure timely follow-up on leads and opportunities, including documentation of customer requirements and next steps.</li>
<li >Present product features, benefits, and value propositions to customers.</li>
<li >Prepare quotations, process sales orders, and follow up on customer inquiries.</li>
<li >Build and maintain strong relationships with customers to ensure long-term business growth.</li>
<li >Meet or exceed assigned sales quotas, KPIs, and revenue targets.</li>
<li >Provide regular sales reports and market feedback to management.</li>
</ul>
<h3 >Qualifications and Experience</h3>
<ul >
<li >Bachelor's degree in Business Administration, Marketing, Information Technology, or a related field (preferred).</li>
<li >2-3 years of experience in Inside Sales, Telesales, Business Development, or Account Management, preferably in IT Distribution, IT Hardware, Software, or Technology Solutions.</li>
<li >Strong knowledge of sales principles, techniques, and customer acquisition strategies.</li>
<li >Proven ability to generate leads, qualify opportunities, and close sales.</li>
<li >Experience managing multiple stakeholders and decision-makers throughout the sales cycle.</li>
<li >Proficiency in Microsoft Excel and other Microsoft Office applications.</li>
<li >Hands-on experience with CRM platforms such as Salesforce, HubSpot, Microsoft Dynamics, Zoho CRM, or similar systems.</li>
</ul>
<h3 >Required Skills</h3>
<ul >
<li >Excellent verbal, written, presentation, and negotiation skills.</li>
<li >Strong objection handling, problem-solving, and customer relationship management abilities.</li>
<li >Well-organized with strong time management and multitasking skills.</li>
<li >Ability to prepare quotations, sales reports, and basic sales analysis.</li>
<li >Capable of performing basic mathematical calculations and pricing computations.</li>
<li >Self-motivated, target-oriented, and able to work effectively in a fast-paced environment.</li>
</ul>
<h3 >Preferred Skills</h3>
<ul >
<li >Experience in IT Distribution, Value-Added Distribution (VAD), or technology channel sales.</li>
<li >Understanding of IT products, including hardware, software, networking, cloud solutions, cybersecurity, and enterprise technologies.</li>
<li >Strong account development and pipeline management skills.</li>
<li >Experience working with vendors, resellers, system integrators, and channel partners.</li>
</ul>
<h3 >Work Environment</h3>
<p >This is a full-time position based in Makkah, Saudi Arabia, with responsibilities covering the Jeddah and Makkah regions. The role requires an individual who can thrive in a dynamic, target-driven sales environment.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La</span></span></span></strong></span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></p><br><br>
<br>
<ul>
<li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li>
<li><span><span><span>5 restaurants and lounges, including the legendary Shang Palace</span></span></span></li>
<li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li>
<li><span><span><span>116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities. </span></span></span></li>
</ul>
<br>
<br>
<p><span><span><strong><span><span><span>Job Summary</span></span></span></strong></span></span></p><br><br>
<br>
<p><span><span><span>The Assistant IT Manager is responsible for managing day to day operation and liaise with Information Technology Manager to ensure the smooth functioning of the Information Technology Department. Assists in establishing hardware maintenance programs and procedures in case of system interruptions. Assists in ensuring security of data storage and protection.</span></span></span></p><br><br>
<br>
<br>
<p><span><span><strong><span><span><span>As Assistant IT Manager, we rely on you to:</span></span></span></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span><span>Ensure that critical application systems to the hotel like Opera PMS, Infrasys POS, Call Accounting System, Check EAM, Messaging System, etc. and including hardware are running.</span></span></span></li>
<li><span><span><span>To attend users Information Technology related problems both hardware and application systems.</span></span></span></li>
<li><span><span><span>Ensure that day-to-day standard Information Technology operating procedures (including checklist) are implemented properly including new requirements that need to be implemented and / or adhered.</span></span></span></li>
<li><span><span><span>Creates, develop new application systems and enhancement to existing systems that will be beneficial to some department day-to-day operations and to the hotel.</span></span></span></li>
<li><span><span><span>To plan and continue looking for new ways that may improve some Information Technology related areas and provide feedback / recommendations to the Management.</span></span></span></li>
<li><span><span><span>Practices and role-models the Guiding Principles and the Core Values of Shangri-La Hospitality.</span></span></span></li>
<li><span><span><span>Be environmental friendly, reduce waste, recycle when possible, and reuse whenever applicable.</span></span></span></li>
<li><span><span><span>Must be familiar with the CSR initiatives, Policies and Procedures, Guidelines, Rules and Regulations per company CSR, including and not limited to CSR initiatives of the local and national government. </span></span></span></li>
<li><span><span><span>Ensures compliance and application for all CSR job related decisions and activities, in relation to achieving the hotels CSR goals and objectives.</span></span></span></li>
</ul>
<br>
<p><span><span><strong><span><span><span>What we're looking for: </span></span></span></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span>3 years as senior analyst / programmer in a large company</span></span></li>
<li><span><span>Degree in Computer Science.</span></span></li>
<li><span><span>Leadership, communication, and interpersonal skills.</span></span></li>
<li><span><span>Flexibility to work evenings, weekends, and holidays.</span></span></li>
<li><span><span>Fluent in English and Arabic</span></span></li>
<li><span><span>Strong leadership, self-motivated excellent communication skills.</span></span></li>
</ul>
<br>
<p><span><span><strong><span><span><span>Why Join Us:</span></span></span></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span><span><span><span><span><span><span><span>A workplace that values your passion and supports self-realization and personal growth. </span></span></span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span><span><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </span></span></span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span><span><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </span></span></span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span><span><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></span></span></span></span></span></span></span></span></li>
</ul>
<br>
<p><span><span><span><span><span><span><span><span><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></span></span></span></span></span></span></span></span></p><br><br>
<p><span><span><span><span><span><span><span><span><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></span></span></span></span></span></span></span></span></p><br><br>
<br>
<br>
<br>
<p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br>
<br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
2+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>