JavaScript Jobs in Saudi

<p>Provide technical support to hospital staff, ensuring prompt resolution of IT incidents and service requests. The role ensures continuity of IT services across clinical and administrative areas by efficiently addressing hardware, software, and network-related issues, contributing to uninterrupted hospital operations, patient care, and regulatory compliance.</p><p><strong>Roles and Responsibilities:</strong></p><ul><li>Ensure work is performed based on approved policies, processes, procedures, and instructions</li><li>Identify opportunities for continuous improvement of systems, processes and practices taking into account leading practices, cost reduction and productivity improvement</li><li>Ensure day-to-day activities are properly performed in line with policies and procedures</li><li>Follow-up on escalated cases/issues of subordinates to ensure they are closed efficiently and in a timely manner</li><li>Ensure operational excellence in IT systems to enhance hospital performance, patient safety, and service availability.</li><li>Implement IT quality assurance frameworks, policies, and procedures across all IT services.</li><li>Provide first and second-line IT support for end-users, resolving issues related to EMR, HIS, clinical systems, desktop hardware, printers, telephony, and basic network connectivity.</li><li>Log, monitor, and resolve service desk tickets in the IT Service Management (ITSM) system according to SLA priorities.</li><li>Escalate unresolved incidents to appropriate technical teams while maintaining ownership of the issue until closure.</li><li>Perform advanced troubleshooting of hardware and software issues affecting clinical and non-clinical departments.</li><li>Provide timely on-site or remote support during critical hospital operations, including operating rooms, ER, and patient care areas.</li><li>Document issue resolutions and contribute to the internal knowledge base.</li><li>Process user account creations, modifications, and deactivations in hospital systems while adhering to access control policies.</li><li>Assist with system password resets, permission updates, and application installations based on approved requests.</li><li>Install, configure, and maintain end-user devices including desktops, laptops, tablets, and mobile devices in clinical and administrative areas.</li><li>Perform hardware diagnostics and coordinate replacements or repairs as necessary.</li><li>Assist in IT asset tracking, tagging, and inventory management in collaboration with the IT asset coordinator.</li><li>Maintain accurate records of hardware assignments and support asset audits as required.</li><li>Prepare daily/weekly reports on service desk performance, issue trends, and resolution times.</li><li>Assist with IT operational documentation, user guides, and training materials.</li><li>Participate in IT training/awareness programs for end users to align with hospital service improvement goals</li><li>Act as escalation point, mentor junior staff, handles complex tickets.</li><li>Provide KPIs such as first-call resolution rate, ticket closure SLA compliance.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>3-5 years of experience in IT helpdesk or technical support, preferably in a healthcare or hospital environment.</li><li>Familiarity with hospital information systems (HIS, EMR), clinical workflows, and administrative applications.</li><li>Working knowledge of MOH, CBAHI, and JCI IT service expectations is preferred.</li><li>Hands-on experience with ITSM tools (ManageEngine, Service Now, Jira, or similar).</li><li>Bachelor's degree in Information Technology, Computer Science, or related field.</li><li>Advanced troubleshooting skills in hardware, software, and network basics.</li></ul>

Roles & Responsibilities:<br><br>Service Desk Operations Act as the first point of contact for all IT-related incidents, service requests, and inquiries raised via phone, email, or ticketing system Log, categorize, prioritize, and track all tickets in the ITSM tool in line with ITIL Incident and Request Management processes Ensure tickets are resolved or escalated within agreed SLA timelines Incident & Problem Management Perform first-level troubleshooting for hardware, software, network, and application issues Escalate unresolved incidents to Level 2/3 support or relevant technical teams with complete documentation Contribute to root cause analysis and problem management to reduce recurring incidents Change & Request Fulfillment Process standard service requests (access requests, password resets, software installations, equipment provisioning) per ITIL Request Fulfillment guidelines Support Change Management by documenting and coordinating minor/standard changes Communication & Reporting Draft clear, professional email correspondence in English for user updates, escalations, and management reporting Maintain end-user communication throughout the ticket lifecycle (acknowledgment, progress updates, resolution confirmation) Prepare daily/weekly service desk performance reports (ticket volume, SLA compliance, aging tickets) Knowledge & Documentation Maintain and update the knowledge base with troubleshooting guides and FAQsDocument recurring issues and standard operating procedures (SOPs) Continuous Improvement Identify trends in recurring issues and recommend proactive solutions Support ITIL-aligned Service Improvement initiatives to enhance service desk efficiency<br><br>Key Skills:<br><br>5-8 years hands-on IT support/service desk experience Strong ITIL process knowledge (Incident, Request, Problem, Change Management) Excellent written English communication skills for professional email correspondence Familiarity with ITSM tools (e.g., Service Now, Manage Engine)<br><br>Strong customer service orientation and ability to work under SLA pressure<br><br>Requirements<br><br>Key Skills:<br><br>5-8 years hands-on IT support/service desk experience Strong ITIL process knowledge (Incident, Request, Problem, Change Management) Excellent written English communication skills for professional email correspondence Familiarity with ITSM tools (e.g., Service Now, Manage Engine)<br><br>Strong customer service orientation and ability to work under SLA pressure<br><br>Certification: ITIL Foundation (v3/v4) certified or equivalent working knowledge

<h3 >About the Role</h3> <p >Tech First Gulf is seeking an <strong >Inside Sales Executive</strong> for IT Distribution. This full-time role is based in Makkah, specifically covering Jeddah and Makkah. The position focuses on generating new business opportunities, developing client relationships, and supporting revenue growth within the IT Distribution sector. The ideal candidate will identify prospective customers, qualify sales opportunities, manage existing accounts, and collaborate with internal teams to achieve sales targets.</p> <h3 >Key Responsibilities</h3> <ul > <li >Research and identify potential customers and business opportunities within target markets.</li> <li >Generate and qualify sales leads through outbound calls, emails, and other prospecting methods.</li> <li >Identify key decision-makers within target organizations and initiate the sales process.</li> <li >Develop and expand business within existing customer accounts while acquiring new customers.</li> <li >Collaborate with product, sales, and vendor teams to develop effective sales strategies.</li> <li >Create and transfer qualified opportunities to the appropriate sales team members for closure.</li> <li >Maintain accurate customer information, sales activities, and opportunity pipelines in the CRM system.</li> <li >Ensure timely follow-up on leads and opportunities, including documentation of customer requirements and next steps.</li> <li >Present product features, benefits, and value propositions to customers.</li> <li >Prepare quotations, process sales orders, and follow up on customer inquiries.</li> <li >Build and maintain strong relationships with customers to ensure long-term business growth.</li> <li >Meet or exceed assigned sales quotas, KPIs, and revenue targets.</li> <li >Provide regular sales reports and market feedback to management.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >Bachelor's degree in Business Administration, Marketing, Information Technology, or a related field (preferred).</li> <li >2-3 years of experience in Inside Sales, Telesales, Business Development, or Account Management, preferably in IT Distribution, IT Hardware, Software, or Technology Solutions.</li> <li >Strong knowledge of sales principles, techniques, and customer acquisition strategies.</li> <li >Proven ability to generate leads, qualify opportunities, and close sales.</li> <li >Experience managing multiple stakeholders and decision-makers throughout the sales cycle.</li> <li >Proficiency in Microsoft Excel and other Microsoft Office applications.</li> <li >Hands-on experience with CRM platforms such as Salesforce, HubSpot, Microsoft Dynamics, Zoho CRM, or similar systems.</li> </ul> <h3 >Required Skills</h3> <ul > <li >Excellent verbal, written, presentation, and negotiation skills.</li> <li >Strong objection handling, problem-solving, and customer relationship management abilities.</li> <li >Well-organized with strong time management and multitasking skills.</li> <li >Ability to prepare quotations, sales reports, and basic sales analysis.</li> <li >Capable of performing basic mathematical calculations and pricing computations.</li> <li >Self-motivated, target-oriented, and able to work effectively in a fast-paced environment.</li> </ul> <h3 >Preferred Skills</h3> <ul > <li >Experience in IT Distribution, Value-Added Distribution (VAD), or technology channel sales.</li> <li >Understanding of IT products, including hardware, software, networking, cloud solutions, cybersecurity, and enterprise technologies.</li> <li >Strong account development and pipeline management skills.</li> <li >Experience working with vendors, resellers, system integrators, and channel partners.</li> </ul> <h3 >Work Environment</h3> <p >This is a full-time position based in Makkah, Saudi Arabia, with responsibilities covering the Jeddah and Makkah regions. The role requires an individual who can thrive in a dynamic, target-driven sales environment.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La</span></span></span></strong></span></span></p><br><br> <br> <p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br> <br> <p><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></p><br><br> <br> <ul> <li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li> <li><span><span><span>5 restaurants and lounges, including the legendary Shang Palace</span></span></span></li> <li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li> <li><span><span><span>116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities.&nbsp;</span></span></span></li> </ul> <br> <br> <p><span><span><strong><span><span><span>Job Summary</span></span></span></strong></span></span></p><br><br> <br> <p><span><span><span>The Assistant IT Manager is responsible for managing day to day operation and liaise with Information Technology Manager to ensure the smooth functioning of the Information Technology Department. Assists in establishing hardware maintenance programs and procedures in case of system interruptions. Assists in ensuring security of data storage and protection.</span></span></span></p><br><br> <br> <br> <p><span><span><strong><span><span><span>As Assistant IT Manager, we rely on you to:</span></span></span></strong></span></span></p><br><br> <br> <ul> <li><span><span><span>Ensure that critical application systems to the hotel like Opera PMS, Infrasys POS, Call Accounting System, Check EAM, Messaging System, etc. and including hardware are running.</span></span></span></li> <li><span><span><span>To attend users Information Technology related problems both hardware and application systems.</span></span></span></li> <li><span><span><span>Ensure that day-to-day standard Information Technology operating procedures (including checklist) are implemented properly including new requirements that need to be implemented and / or adhered.</span></span></span></li> <li><span><span><span>Creates, develop new application systems and enhancement to existing systems that will be beneficial to some department day-to-day operations and to the hotel.</span></span></span></li> <li><span><span><span>To plan and continue looking for new ways that may improve some Information Technology related areas and provide feedback / recommendations to the Management.</span></span></span></li> <li><span><span><span>Practices and role-models the Guiding Principles and the Core Values of Shangri-La Hospitality.</span></span></span></li> <li><span><span><span>Be environmental friendly, reduce waste, recycle when possible, and reuse whenever applicable.</span></span></span></li> <li><span><span><span>Must be familiar with the CSR initiatives, Policies and Procedures, Guidelines, Rules and Regulations per company CSR, including and not limited to CSR initiatives of the local and national government. &nbsp;</span></span></span></li> <li><span><span><span>Ensures compliance and application for all CSR job related decisions and activities, in relation to achieving the hotels CSR goals and objectives.</span></span></span></li> </ul> <br> <p><span><span><strong><span><span><span>What we're looking for:&nbsp;</span></span></span></strong></span></span></p><br><br> <br> <ul> <li><span><span>3 years as senior analyst / programmer in a large company</span></span></li> <li><span><span>Degree in Computer Science.</span></span></li> <li><span><span>Leadership, communication, and interpersonal skills.</span></span></li> <li><span><span>Flexibility to work evenings, weekends, and holidays.</span></span></li> <li><span><span>Fluent in English and Arabic</span></span></li> <li><span><span>Strong leadership, self-motivated excellent communication skills.</span></span></li> </ul> <br> <p><span><span><strong><span><span><span>Why Join Us:</span></span></span></strong></span></span></p><br><br> <br> <ul> <li><span><span><span><span><span><span><span><span><span>A workplace that values your passion and supports self-realization and personal growth.&nbsp;</span></span></span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span><span><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.&nbsp;</span></span></span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span><span><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.&nbsp;</span></span></span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span><span><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></span></span></span></span></span></span></span></span></li> </ul> <br> <p><span><span><span><span><span><span><span><span><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></span></span></span></span></span></span></span></span></p><br><br> <p><span><span><span><span><span><span><span><span><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></span></span></span></span></span></span></span></span></p><br><br> <br> <br> <br> <p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br> <br> <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 2+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p>About the Role We are seeking a dynamic Recruiter with proven hiring knowledge in Oracle ERP Fusion and E-Business Suite (EBS) technologies. Freshers with excellent communication skills and a passion for recruitment welcome to apply. Key Responsibilities Partner with hiring managers to understand ERP talent needs across Fusion and EBS modules . Manage the full recruitment cycle: sourcing, screening, interviewing, and closing candidates. Build and maintain strong pipelines of ERP consultants for Saudi/GCC clients . Leverage Boolean search, LinkedIn, and other sourcing tools to identify top talent. Ensure compliance with client-specific hiring practices and regional requirements (KSA focus). Maintain recruiter branding and candidate engagement throughout the hiring process. Collaborate with HR and business teams to streamline onboarding and documentation. Required Skills &amp; Experience R ecruitment experience/ knowledge in IT/ERP domains (Fusion &amp; EBS). Strong understanding of Oracle ERP modules (Financials, SCM, HCM, PPM). Prior experience hiring for Middle East-based clients (Saudi/GCC preferred). Excellent communication, negotiation, and stakeholder management skills. Ability to work in a fast-paced, compliance-driven environment.</p><p><strong>Desired Candidate Profile</strong></p><p>Freshers Welcome MBA (HR Specialization) recent passed out graduates with excellent communication skills and a strong interest in recruitment are encouraged to apply. Training and mentorship will be provided to help freshers grow into the role.</p>

<p>Responsible for performing advanced quality assurance activities across the hospital s IT systems, applications, and digital services. The role ensures that software applications and IT services meet predefined quality standards, support clinical excellence, and comply with Saudi healthcare regulatory requirements. This position plays a crucial role in minimizing system failures, improving patient safety through technology, and supporting the hospital s accreditation readiness.</p><p>Ensure work is performed based on approved policies, processes, procedures, and instructions</p><p>Identify opportunities for continuous improvement of systems, processes and practices taking into account leading practices, cost reduction and productivity improvement</p><p>Ensure day-to-day activities are properly performed in line with policies and procedures</p><p>Follow-up on escalated cases/issues of subordinates to ensure they are closed efficiently and in a timely manner</p><p>Align IT DevOps strategies with MOH eHealth initiatives, Vision 2030 digital healthcare goals, and CBAHI/JCI accreditation requirements.</p><p>Ensure operational excellence in IT systems to enhance hospital performance, patient safety, and service availability.</p><p>Implement IT quality assurance frameworks, policies, and procedures across all IT services.</p><p>Conduct functional, integration, regression, and user acceptance testing (UAT) for all hospital IT systems including EMR, HIS, ERP, patient portals, and mobile applications.</p><p>Prepare and maintain detailed test plans, test scripts, and defect reports.</p><p>Validate new releases, patches, and system upgrades before deployment.</p><p>Ensure IT systems adhere to MOH, CBAHI, and JCI accreditation requirements concerning technology service quality.</p><p>Assist in preparing documentation and evidence for internal audits and external regulatory inspections.</p><p>Monitor IT KPIs and contribute to quality reports required for accreditation bodies.</p><p>Participate in root cause analysis (RCA) of IT incidents and system failures.</p><p>Recommend corrective actions to address recurring system issues and service disruptions.</p><p>Proactively identify system risks and suggest preventive actions (CAPA).</p><p>Work closely with IT developers, system analysts, infrastructure teams, and clinical informatics to ensure smooth system performance.</p><p>Coordinate with clinical, nursing, and administrative end-users during testing cycles.</p><p>Act as a quality advocate in IT projects, ensuring user needs and safety considerations are addressed.</p><p>Maintain comprehensive documentation of QA activities, testing outcomes, and system validation logs.</p><p>Develop and update standard operating procedures (SOPs) for IT quality processes.</p><p>Prepare dashboards and performance reports for IT management and quality committees.</p><p><strong>Desired Candidate Profile</strong></p><p>5 7 years of experience in IT quality assurance, preferably in healthcare environments.</p><p>Experience in testing clinical and administrative hospital systems (EMR, HIS, ERP, LIS, PACS).</p><p>Familiarity with Saudi healthcare standards including MOH , CBAHI , JCI , and SFDA .</p><p>Knowledge of test automation tools and modern testing frameworks is an advantage.</p><p>Experience with incident management and service improvement methodologies (RCA, CAPA).</p><p>Bachelor s degree in Computer Science, Information Technology.</p><p>Proficiency in programming languages (e.g., C#, .NET, Java, Python, or equivalent)</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>IT&nbsp;Administrator,&nbsp;Riyadh,&nbsp;Saudi&nbsp;Arabia</strong></p><br><br> <br> <br> <p><strong>The&nbsp;Company</strong></p><br><br> <p>Founded&nbsp;in&nbsp;1977,&nbsp;Almarai&nbsp;Company&nbsp;is&nbsp;the&nbsp;world’s&nbsp;largest&nbsp;vertically&nbsp;integrated&nbsp;dairy&nbsp;company&nbsp;and&nbsp;the&nbsp;largest&nbsp;food&nbsp;and&nbsp;beverage&nbsp;manufacturing&nbsp;and&nbsp;distribution&nbsp;company&nbsp;in&nbsp;MENA.&nbsp;Headquartered&nbsp;in&nbsp;Riyadh,&nbsp;Almarai&nbsp;Company&nbsp;is&nbsp;ranked&nbsp;as&nbsp;the&nbsp;number&nbsp;one&nbsp;FMCG&nbsp;Brand&nbsp;in&nbsp;the&nbsp;MENA&nbsp;region&nbsp;and&nbsp;the&nbsp;market&nbsp;leader&nbsp;in&nbsp;all&nbsp;its&nbsp;categories&nbsp;across&nbsp;GCC,&nbsp;Egypt,&nbsp;and&nbsp;Jordan.</p><br><br> <p>Over&nbsp;five&nbsp;decades&nbsp;of&nbsp;sustainable&nbsp;growth,&nbsp;Almarai&nbsp;has&nbsp;consistently&nbsp;provided&nbsp;nutritious&nbsp;and&nbsp;healthy&nbsp;products&nbsp;to&nbsp;consumers&nbsp;of&nbsp;all&nbsp;ages,&nbsp;driven&nbsp;by&nbsp;its&nbsp;core&nbsp;principle:&nbsp;“Quality&nbsp;you&nbsp;can&nbsp;trust.”</p><br><br> <p>Almarai&nbsp;has&nbsp;expanded&nbsp;its&nbsp;product&nbsp;range&nbsp;to&nbsp;include,&nbsp;in&nbsp;addition&nbsp;to&nbsp;dairy&nbsp;products,&nbsp;juices&nbsp;and&nbsp;beverages,&nbsp;baked&nbsp;goods,&nbsp;poultry,&nbsp;infant&nbsp;formula,&nbsp;dates,&nbsp;fish&nbsp;and&nbsp;seafood,&nbsp;and&nbsp;bottled&nbsp;water,&nbsp;under&nbsp;more&nbsp;than&nbsp;20&nbsp;brands&nbsp;such&nbsp;as&nbsp;Almarai,&nbsp;L’usine,&nbsp;7DAYS,&nbsp;ALYOUM,&nbsp;Nuralac,&nbsp;Farm’s&nbsp;Select,&nbsp;Ice&nbsp;Leaf,&nbsp;Almira,&nbsp;Seama,&nbsp;Oska,&nbsp;IVAL,&nbsp;Almara&nbsp;Pro,&nbsp;Premier&nbsp;Chef,&nbsp;Bakemart,&nbsp;and&nbsp;others.&nbsp;Almarai&nbsp;currently&nbsp;employs&nbsp;over&nbsp;43,000&nbsp;Quality&nbsp;Makers,&nbsp;across&nbsp;the&nbsp;GCC,&nbsp;Egypt&nbsp;&amp;&nbsp;Jordan.&nbsp;In&nbsp;2025,&nbsp;Almarai&nbsp;reported&nbsp;net&nbsp;income&nbsp;of&nbsp;SAR&nbsp;2.4&nbsp;billion&nbsp;on&nbsp;sales&nbsp;of&nbsp;SAR&nbsp;22&nbsp;billion.</p><br><br> <br> <br> <p><strong>The&nbsp;Opportunity</strong></p><br><br> <p>We&nbsp;are&nbsp;looking&nbsp;for&nbsp;an&nbsp;<strong>IT&nbsp;Administrator&nbsp;</strong>To&nbsp;ensure&nbsp;delivery&nbsp;of&nbsp;resilient&nbsp;and&nbsp;reliable&nbsp;IT&nbsp;infrastructure&nbsp;to&nbsp;internal&nbsp;customers&nbsp;in&nbsp;all&nbsp;locations&nbsp;within&nbsp;the&nbsp;geographical&nbsp;area&nbsp;assigned&nbsp;by&nbsp;maintaining&nbsp;and&nbsp;upgrading&nbsp;existing&nbsp;hardware,&nbsp;communication&nbsp;and&nbsp;software&nbsp;components,&nbsp;implementing&nbsp;additional&nbsp;IT&nbsp;facilities&nbsp;to&nbsp;meet&nbsp;the&nbsp;needs&nbsp;of&nbsp;the&nbsp;business&nbsp;and&nbsp;resolving&nbsp;user&nbsp;calls&nbsp;by&nbsp;troubleshooting&nbsp;malfunctioning&nbsp;infrastructure&nbsp;components.</p><br><br> <br> <p><strong>Candidate&nbsp;must&nbsp;meet&nbsp;the&nbsp;following&nbsp;criteria&nbsp;to&nbsp;be&nbsp;shortlisted:</strong></p><br><br> <br> <ul> <li>Bachelor’s&nbsp;degree&nbsp;in&nbsp;IT&nbsp;/&nbsp;Business&nbsp;Systems&nbsp;of&nbsp;related&nbsp;degree</li> <li>2&nbsp;to&nbsp;5&nbsp;years’&nbsp;experience,&nbsp;Experience&nbsp;in&nbsp;working&nbsp;on&nbsp;Oracle&nbsp;environment,&nbsp;Exposure&nbsp;to&nbsp;implementing&nbsp;on&nbsp;client&nbsp;/&nbsp;server-based&nbsp;applications.</li> <li>Strong&nbsp;interpersonal&nbsp;abilities,&nbsp;with&nbsp;the&nbsp;ability&nbsp;to&nbsp;communicate&nbsp;and&nbsp;work&nbsp;with&nbsp;personnel&nbsp;from&nbsp;a&nbsp;wide&nbsp;verity&nbsp;of&nbsp;professional&nbsp;disciplines.</li> <li>A&nbsp;commitment&nbsp;to&nbsp;achieving&nbsp;excellence&nbsp;in&nbsp;IT&nbsp;management&nbsp;support&nbsp;for&nbsp;the&nbsp;region,&nbsp;Ability&nbsp;to&nbsp;work&nbsp;as&nbsp;a&nbsp;team&nbsp;member&nbsp;of&nbsp;a&nbsp;team.</li> <li>Initiative&nbsp;and&nbsp;ability&nbsp;to&nbsp;work&nbsp;under&nbsp;pressure&nbsp;to&nbsp;handle&nbsp;sizable&nbsp;volume&nbsp;of&nbsp;activities</li> <li>Built&nbsp;in&nbsp;confidence&nbsp;of&nbsp;completing&nbsp;the&nbsp;assigned&nbsp;tasks.&nbsp;Methodical,&nbsp;tactful&nbsp;and&nbsp;cooperative&nbsp;personality,&nbsp;Maturity&nbsp;of&nbsp;judgement,&nbsp;with&nbsp;business&nbsp;acumen,&nbsp;Installing&nbsp;and&nbsp;managing&nbsp;servers</li> <li>Working&nbsp;with&nbsp;variety&nbsp;of&nbsp;tasks,&nbsp;Familiarity&nbsp;with&nbsp;ITIL&nbsp;framework,&nbsp;Hands&nbsp;on&nbsp;knowledge&nbsp;of&nbsp;software&nbsp;products&nbsp;used&nbsp;in&nbsp;Almarai&nbsp;environment.</li> <li>Familiar&nbsp;with&nbsp;standard&nbsp;concepts,&nbsp;practices,&nbsp;and&nbsp;procedures&nbsp;within&nbsp;a&nbsp;particular&nbsp;field,&nbsp;Hands&nbsp;on&nbsp;knowledge&nbsp;of&nbsp;Business&nbsp;Object&nbsp;or&nbsp;similar&nbsp;product.</li> </ul> <br> <br> <p>If&nbsp;you&nbsp;meet&nbsp;the&nbsp;qualifications&nbsp;and&nbsp;are&nbsp;looking&nbsp;for&nbsp;a&nbsp;challenging&nbsp;opportunity&nbsp;in&nbsp;a&nbsp;dynamic&nbsp;industry,&nbsp;please&nbsp;apply&nbsp;now.</p><br><br> <p>We&nbsp;offer&nbsp;competitive&nbsp;salary&nbsp;and&nbsp;benefits&nbsp;package&nbsp;for&nbsp;the&nbsp;right&nbsp;candidate.</p><br><br> <br> <p>We&nbsp;look&nbsp;forward&nbsp;to&nbsp;welcoming&nbsp;you&nbsp;to&nbsp;our&nbsp;team.&nbsp;Apply&nbsp;now&nbsp;and&nbsp;take&nbsp;the&nbsp;next&nbsp;step&nbsp;in&nbsp;your&nbsp;career&nbsp;as&nbsp;an&nbsp;<strong>IT&nbsp;Administrator</strong></p><br><br> <br> <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for an experienced IT Support / NOC Support Services Engineer with 5+ years of experience to provide operational support for enterprise IT infrastructure and Network Operations Center (NOC) environments.<br> The ideal candidate will be responsible for monitoring systems, troubleshooting infrastructure issues, supporting incident resolution, and ensuring the availability of IT services.<br> Key Responsibilities Monitor enterprise infrastructure, servers, networks, and IT services.<br> Perform proactive monitoring and respond to system alerts and incidents.<br> Investigate and troubleshoot infrastructure, network, and system issues.<br> Escalate critical incidents to the appropriate technical teams.<br> Support incident, problem, and change management processes.<br> Ensure system availability and service continuity.<br> Maintain operational documentation and daily health check reports.<br> Collaborate with infrastructure and network teams to resolve technical issues.<br> Follow operational procedures and service level agreements (SLAs).<br> Bachelor's degree in Computer Science, Information Technology, or a related field.<br> 5+ years of experience in IT Support, NOC Operations, or Infrastructure Support.<br> Experience monitoring enterprise IT infrastructure.<br> Knowledge of Windows and Linux operating systems.<br> Basic understanding of networking concepts.<br> Experience troubleshooting infrastructure and system issues.<br> Strong analytical, communication, and problem-solving skills.<br> Nice to Have Experience with enterprise monitoring tools.<br> ITIL Foundation certification.<br> Experience working in a 24/7 NOC environment.<br> Knowledge of virtualization or cloud platforms.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong><u>IT PAS and RCM Business Application Analyst</u></strong></p><br><p>We are hiring an <strong>IT PAS and RCM Business Application Analyst</strong> to join our healthcare IT team in Saudi Arabia.</p><br><p>This is a hands-on role focused on optimizing Patient Administration System (PAS), Patient Access, and Revenue Cycle Management workflows across a multi-facility healthcare environment.</p><p>Key responsibilities include:</p><p><br>• Supporting and optimizing the EMR (InterSystems TrakCare) PAS &amp; RCM workflows<br>• Enhancing patient access, registration, insurance, billing, and claims processes<br>• Developing dashboards, analytics, and operational reporting<br>• Driving workflow standardization and data quality across facilities<br>• Partnering with clinical, operational, RCM, Finance, and IT stakeholders to improve efficiency and user experience</p><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><br></p><p>Education</p><ul><li><p>Bachelor's degree in Health Informatics, HIM, IT, or related field (required)</p></li><li><p>Master's degree (preferred)</p></li></ul><p>Experience</p><ul><li><p>5+ years&nbsp;in healthcare informatics — focused on Patient Access, PAS, and/or Revenue Cycle Management</p></li><li><p>Hands-on experience with Hakeem&nbsp;— configuration, optimization, and support</p></li><li><p>Proficiency in healthcare reporting and analytics tools&nbsp;(Hakeem embedded reporting, Power BI, Tableau, or equivalent)</p></li><li><p>Strong understanding of RCM workflows&nbsp;— from upstream (registration, eligibility, authorization) through downstream (claims, denials, collections)</p></li><li><p>Experience supporting multi-facility operations&nbsp;with standardized configurations and cross-site coordination</p></li></ul><p>Certifications (Preferred)</p><ul><li><p>CPHIMS, RHIA/RHIT, PMP, or EMR vendor-specific certifications</p></li></ul><p>Note :</p><ul><li><p>salary as per the experience</p></li><li><p>Gender Male /female</p></li><li><p>Prefer iqama transfer &nbsp;</p></li></ul><br><p></p></section>

Qiddiya Investment Company is looking for a proactive and innovative Associate Director - City IT BRM to lead our efforts in aligning technology with business requirements within our City Development department. This strategic role is responsible for ensuring that IT solutions effectively support the business goals and enhance the operational capabilities of the city planning and development initiatives.<br><br>Your primary focus will be on managing relationships between IT and various business units to identify needs, recommend appropriate technological solutions, and oversee the execution of IT projects that drive efficiency and effectiveness. You will establish frameworks for business analysis to facilitate data-driven decision making and support continuous improvement processes.<br><br>As a leader, you will mentor a team of IT business analysts and oversee the execution of technology-enabled projects, ensuring they align with both current and future needs of city development and management.<br><br>Key Responsibilities<br><br>Act as the liaison between the IT department and business units in the City Development sector, advocating for business needs in the IT strategy Identify and analyze business requirements and provide technical recommendations that support operational excellence Lead and manage business analysis teams through project lifecycles while ensuring delivery meets timelines and quality standards Facilitate workshops with stakeholders to gather inputs, refine business requirements and set project priorities Develop and maintain business process documentation, ensuring alignment with technological solutions Monitor project performance, deliverables, and milestones while providing regular updates to senior management Stay informed of emerging technologies and industry best practices that can enhance city IT operations and contribute to Qiddiya's vision<br><br>Requirements<br><br>Bachelor's degree in Information Technology or a related discipline (Master's degree is preferred)10+ years of relevant experience in business analysis, demand management, business relationship management (BRM), or IT consulting Demonstrated success in collaborating with senior executives and cross-disciplinary teams Strong analytical, communication, and facilitation abilities Capability to work autonomously, think strategically, and offer innovative solutions Skilled in the development of Business Requirements Documents (BRD) and business cases Familiarity with demand or portfolio management tools (e.g., Service Now, Clarity, or similar) Outstanding facilitation and analytical capabilities Certifications such as CBAP, PMI-PBA, or ITIL are preferred Excellent skills in communication and stakeholder management

<h3><strong>About the Role</strong></h3><p>Qiddiya Investment Company is seeking a <strong>Senior Lead - IT Security Delivery</strong> to manage the build readiness, testing orchestration, and controlled handover of IT Security initiatives. This full-time role involves close coordination with design teams, enforcing governance gates, resolving defects, and producing audit-ready validation packs for assigned programs across corporate and asset IT Security efforts.</p><h3><strong>Core Responsibilities</strong></h3><ul><li>Operate exit-gate governance across environments, verifying prerequisites such as access, certificates, backups, and rollback procedures.</li><li>Supervise Go/No-Go forums and ensure thorough documentation of risks, exceptions, and compensating controls with Cybersecurity sign-off.</li><li>Maintain change calendars aligned to asset windows and blackout periods.</li><li>Supervise the development of end-to-end test plans covering functional, negative, resilience, and integration scenarios, ensuring observer participation from Operations and platform SMEs.</li><li>Manage defect triage, assigning owners and severity, tracking fix SLAs and re-tests.</li><li>Maintain RAID logs, escalate blockers, and quantify residual risk at release.</li><li>Supervise compilation of validation packs (plans, results, evidence, traceability matrices), ensuring versioned storage and approvals.</li><li>Ensure achievement of first-pass acceptance by QA/Excellence and quick resolution of returns.</li><li>Validate runbooks, monitoring/alerting, and L1/L2 training completion.</li><li>Confirm operational SLOs, Disaster Recovery (DR) artifacts, SIEM/SOAR mappings, and case workflows prior to go-live.</li><li>Facilitate cutover rehearsals, publish communications plans, RACI matrices, and hyper care schedules.</li><li>Provide weekly readiness dashboards and risk summaries to governance forums.</li><li>Track change success rate and update checklists accordingly for continuous improvement.</li></ul><h3><strong>Security Control Evaluation and Implementation</strong></h3><ul><li>Lead the evaluation of IT Security controls, technologies, and solutions to ensure alignment with organizational strategy, Cybersecurity requirements, business priorities, and operational needs.</li><li>Oversee Proof of Concept (POC) activities, including scope definition, success criteria, stakeholder alignment, execution oversight, and outcome reporting.</li><li>Assess solution suitability based on security effectiveness, integration capability, scalability, compliance alignment, operational impact, supportability, and long-term value.</li><li>Recommend fit-for-purpose IT Security controls and technology solutions based on outcomes, risk reduction value, operational readiness, and enterprise direction.</li></ul><h3><strong>Qualifications</strong></h3><ul><li>A Bachelor’s degree in Computer Science, Cybersecurity, or an equivalent field from a recognized and accredited university is required.</li><li>A Master’s degree in Computer Science, Cybersecurity, or an equivalent field from a recognized and accredited university is preferred.</li></ul><h3><strong>Experience</strong></h3><p>Candidates should possess <strong>6-8 years</strong> of relevant professional experience in IT security delivery or a related field.</p><h3><strong>Employment Type</strong></h3><p>This is a full-time position.</p>

<h3 >About Eram Talent</h3> <p >Eram Talent is seeking an <strong >IT Support Assistant with a Graphic Design Background</strong> to join its team. This full-time position is based in Dhahran, Eastern region.</p> <h3 >The Role</h3> <p >This role involves providing essential IT support services while also delivering high-quality graphic design solutions for both digital and print media. The successful candidate will report to the IT Supervisor/Operations Manager and contribute to maintaining IT systems, software, and documentation. Additionally, the role focuses on creating visually engaging content to enhance internal and external communications.</p> <h3 >Key Responsibilities</h3> <ul > <li >Provide first-level IT support for hardware, software, and system-related issues.</li> <li >Assist in maintaining computer programs, applications, system documentation, and operational procedures.</li> <li >Design creative layouts using typography, color, imagery, and branding guidelines.</li> <li >Produce high-quality visual assets for print and digital platforms, including brochures, presentations, banners, social media graphics, advertisements, and marketing materials.</li> <li >Collaborate with stakeholders to understand project requirements and deliver creative solutions.</li> <li >Support website and digital content updates when required.</li> <li >Troubleshoot minor computer hardware, software, and network-related issues.</li> <li >Maintain data backups and support portal administration activities.</li> <li >Prepare reports, presentations, and documentation for management review.</li> <li >Assist senior IT personnel with software configuration, system maintenance, and technical support activities.</li> <li >Handle service requests, trouble reports, and documentation with minimal supervision.</li> <li >Ensure compliance with organizational IT policies, security procedures, and branding standards.</li> <li >Perform other related IT and creative support duties as assigned.</li> </ul> <h3 >Required Qualifications and Experience</h3> <p >Candidates should possess <strong >2-5 years of relevant experience</strong>. Experience supporting engineering, technical, or corporate environments is preferred for this role.</p> <h3 >Work Environment</h3> <p >This is a <strong >full-time position</strong> within Eram Talent, located in Dhahran, Eastern region.</p> <h3 >Application Information</h3> <p >Eram Talent invites qualified candidates to apply for this IT Support Assistant position.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <p> <strong>Job Purpose:</strong> </p> <p> <span>We are seeking a highly skilled and experienced <strong>Senior Specialist, IT Business Intelligence </strong>to drive innovation and digital transformation across the organization. This role requires deep expertise in the <strong>Microsoft Azure AI ecosystem</strong>, with a focus on designing, developing, and deploying advanced, enterprise-grade AI solutions. The ideal candidate will translate complex business requirements into scalable AI applications, leveraging cutting-edge technologies such as Generative AI, Large Language Models (LLMs), and Agentic AI frameworks</span> </p> <p> <strong>Key Responsibilities</strong> </p> <ul> <li> <p> <strong>AI Solution Design and Implementation: </strong>Design and implement AI/ML solutions using Azure AI services (e.g., Azure AI Foundry) for enterprise-scale deployments.</p> </li> <li> <p> <strong>Generative AI and LLM Development: </strong>Fine-tune, deploy, and manage LLMs (e.g., GPT-4o, GPT-3.5) for business-specific use cases, including text generation, summarization, and intelligent automation.</p> </li> <li> <p> <strong>Agentic AI and Workflow Orchestration: </strong>Create and orchestrate complex AI workflows using Agentic AI frameworks (e.g., Azure AI Foundry, Autogen, CrewAI, LangGraph, Semantic Kernel) and tools like Azure Functions and Logic Apps for autonomous task execution and decision-making.</p> </li> <li> <p> <strong>Conversational AI and Integration: </strong>Build and deploy intelligent conversational AI solutions using the Microsoft Bot Framework and Azure Bot Service, ensuring seamless integration with platforms like Microsoft Teams and enterprise systems.</p> </li> <li> <p> <strong>Low-Code/No-Code Integration: </strong>Integrate AI capabilities into the Power Platform (Power Apps, Power Automate, Copilot Studio) to enable rapid, low-code application development and embed AI into business workflows.</p> </li> <li> <p> <strong>Data and Pipeline Management: </strong>Develop and manage Retrieval-Augmented Generation (RAG) pipelines integrated with enterprise data sources (e.g., SharePoint, Oracle) and ensure high-quality data modeling, cleaning, and fine-tuning for optimal AI model performance.</p> </li> <li> <p> <strong>Performance and Security: </strong>Ensure the scalability, security, and performance of all deployed Azure AI solutions, including containerization and orchestration using technologies like Docker and Azure Kubernetes Service (AKS).</p> </li> </ul> <p> <strong>Minimum Qualifications, Experience and Competencies</strong> </p> <div> <strong>Qualifications</strong> </div> <ul> <li> <span>Bachelor's or master's degree in computer science, Artificial Intelligence, or a related quantitative field.</span> </li> </ul> <div> <strong>Experience</strong> </div> <ul> <li>4 7 years of experience<span> in AI/ML development, specifically with enterprise-grade solutions</span> </li> <li> <p>Hands on experience with <span> <strong>Microsoft AI Ecosystem, Programming &amp; Frameworks, Generative AI &amp; LLMs, AI Orchestration, Data &amp; Integration</strong> </span>.</p> <p> </p> </li> </ul> <p> <strong>Skills</strong> </p> <ul> <li> <p>Excellent communication, presentation, and stakeholder management skills.</p> </li> <li> <p>Strong problem-solving and analytical thinking.</p> </li> <li> <p> <span>Ability to lead projects and mentor junior developers</span> </p> </li> <li> <p>Resilience and a proactive approach to project challenges.</p> </li> </ul> </div></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Job Purpose:</strong></p><br><p><span><span>We are seeking a highly skilled and experienced <strong>Senior Specialist, IT Business Intelligence </strong>to drive innovation and digital transformation across the organization. This role requires deep expertise in the <strong>Microsoft Azure AI ecosystem</strong>, with a focus on designing, developing, and deploying advanced, enterprise-grade AI solutions. The ideal candidate will translate complex business requirements into scalable AI applications, leveraging cutting-edge technologies such as Generative AI, Large Language Models (LLMs), and Agentic AI frameworks</span></span></p><br><p><strong>Key Responsibilities</strong></p><br><ul><li><p><strong>AI Solution Design and Implementation:&nbsp;</strong>Design and implement AI/ML solutions using Azure AI services (e.g., Azure AI Foundry) for enterprise-scale deployments.</p><br></li><li><p><strong>Generative AI and LLM Development:&nbsp;</strong>Fine-tune, deploy, and manage LLMs (e.g., GPT-4o, GPT-3.5) for business-specific use cases, including text generation, summarization, and intelligent automation.</p><br></li><li><p><strong>Agentic AI and Workflow Orchestration:&nbsp;</strong>Create and orchestrate complex AI workflows using Agentic AI frameworks (e.g., Azure AI Foundry, Autogen, CrewAI, LangGraph, Semantic Kernel) and tools like Azure Functions and Logic Apps for autonomous task execution and decision-making.</p><br></li><li><p><strong>Conversational AI and Integration:&nbsp;</strong>Build and deploy intelligent conversational AI solutions using the Microsoft Bot Framework and Azure Bot Service, ensuring seamless integration with platforms like Microsoft Teams and enterprise systems.</p><br></li><li><p><strong>Low-Code/No-Code Integration:&nbsp;</strong>Integrate AI capabilities into the Power Platform (Power Apps, Power Automate, Copilot Studio) to enable rapid, low-code application development and embed AI into business workflows.</p><br></li><li><p><strong>Data and Pipeline Management:&nbsp;</strong>Develop and manage Retrieval-Augmented Generation (RAG) pipelines integrated with enterprise data sources (e.g., SharePoint, Oracle) and ensure high-quality data modeling, cleaning, and fine-tuning for optimal AI model performance.</p><br></li><li><p><strong>Performance and Security:&nbsp;</strong>Ensure the scalability, security, and performance of all deployed Azure AI solutions, including containerization and orchestration using technologies like Docker and Azure Kubernetes Service (AKS).</p><br></li></ul><p><strong>Minimum Qualifications, Experience and Competencies</strong></p><br><strong>Qualifications</strong><br><ul><li><span><span>Bachelor's or master's degree in computer science, Artificial Intelligence, or a related quantitative field.</span></span></li></ul><strong>Experience</strong><br><ul><li>4–7 years of experience<span><span> in AI/ML development, specifically with enterprise-grade solutions</span></span></li><li><p>Hands‑on experience with <span><span><strong>Microsoft AI Ecosystem, Programming &amp; Frameworks, Generative AI &amp; LLMs, AI Orchestration, Data &amp; Integration</strong></span></span>.</p><br></li></ul><p><strong>Skills</strong></p><br><ul><li><p>Excellent communication, presentation, and stakeholder management skills.</p><br></li><li><p>Strong problem-solving and analytical thinking.</p><br></li><li><p><span><span>Ability to lead projects and mentor junior developers</span></span></p><br></li><li><p>Resilience and a proactive approach to project challenges.</p><br></li></ul><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

For SAUDI Citizen Only Location: Riyadh,KSA - On-site Job Title: IBM RO<br>2+ years hands-on expertise on Infrastructure and DR, End to end configuration, workflow design, implementation, and support. <br>Skills and Specifications · Proficiency in scripting (Python, Ansible, Terraform) and network protocols.· Good domain Knowledge in Business Continuity and Disaster Recovery.· Work experience in IT infrastructure· Good knowledge in IT infrastructure, Network, Windows, Linux, Unix· Good knowledge in requirement gathering and business process analysis.· Address resiliency at business process level· Aware about RTO and RPO· Automate Drill failover management.· Build custom workflows.· Expertise on building reports and customized reports· Heterogeneous environment support· Simplify and accelerate DR processes.· Optional add-ons for managed services· Potential of handling multiple tasks easily and capable of meeting deadlines.<br>Responsibilities · Developing scripts and implementation· IBM RO Administration· Support IBM RO tool delivery (end to end)· Monitor RO tool on daily alerts, disruption and drive it till closer.· Proactively investigate short fall and work on improvement of RO tool· Coordinate with different team for DR activities and automation implementation· Fair Understanding of Recovery & Resilience management life cycle.· Determining the adequate test environment drill & test plan requirements· Coordinating with various technology teams to develop drill Test environments and Test Evaluation Summaries across heterogeneous infrastructure layers.· Drill execution co-ordination, incident / issues tracking during drills.· Experience in recovery testing data collection, analysis and reporting with recommendation of alterations to improve recovery performance.· Affluent in tools that enable DR replication and automation.· Improve reporting across systems.· Ensure the documentation and recording the respective evidences

<p>Jobholders at this level are experienced professionals capable of conducting work with general directions. They are primarily concerned with developing solutions to challenges which require some analysis to understand and resolve, and addressing issues escalated from junior levels. They undertake complex operational activities including developing of ZATCA IT infrastructure roadmap, project plans, and capacity plans based on new trends and cutting-edge technology. Develop the IT infrastructure RFPs and participate in vendors evaluation and selection. Evaluate the received change requests related to IT infrastructure and set proper priorities. Monitor ZATCA IT infrastructure performance, recommend corrections, and communicate performance reports to all stakeholders.</p><p>Conduct research on the latest trends and cutting-edge technology of IT infrastructure, capture ZATCA IT infrastructure capabilities and technology, identify gaps based on deep analysis, and accordingly develop the ZATCA IT infrastructure roadmap to meet ZATCA Strategy and business objectives Translate the developed ZATCA IT roadmap into IT infrastructure projects, develop the IT infrastructure implementation plan, and ensure proper alignment with IT enterprise architecture and standards Collect business requirements, conduct analysis sessions with business users and vendors to identify proper capacity forecast for IT infrastructure servers, hardware, systems, datacenters, storage, and networks, and accordingly develop and maintain the capacity plans Define infrastructure performance metrics, oversee the development of the needed monitoring tools and data gathering of the defined metrics, and oversee the development of agreed upon reports Receive change requests to infrastructure, evaluate the impact of the requested changes on the IT architecture, and accordingly prioritize and plan the implementation of the change requests</p><p>Conduct requirements gathering meetings with all stakeholders to develop the RFPs related to IT infrastructure, evaluate the list of vendors based on set of pre-defined criteria, and participate in the selection of vendors and negotiation of SLAs in cooperation with the relevant stakeholders Gather all inputs needed to identify IT risks that could occur through the introduction of new technologies, oversee the development of the IT risk mitigation plan and ensure cascading the IT mitigation plan to all stakeholders Monitor the IT infrastructure implementation (including systems, application logs, storage, data backup and archiving, etc.) against set of KPIs, generate periodical reports and provide recommendations on needed actions for optimizations Monitor the performance of ZATCA IT infrastructure components using the developed monitoring tools, generate the needed reports, and cascade the performance reports to all relevant functions for improvement Follow all relevant policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner Help in solving escalated problems and provide needed support for junior team to ensure work is carried out in an efficient manner Escalate complex problems to the relevant person to ensure cases/issues are closed properly Perform other duties as requested</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Computer Science, Information Technology, or equivalent is required</p><p>A minimum of 4 years of relevant experience</p><p>Professionalism - Proficient</p><p>Collaboration and Communication - Developing</p><p>Results Oriented - Proficient</p><p>Customer Focus - Proficient</p><p>Enablement of Change and Innovation - Developing</p><p>IT Compliance - Proficient</p><p>Infrastructure Management - Proficient</p><p>Project Management - Proficient</p><p>Vendor Management - Proficient</p><p>IT Change Management - Proficient</p><p>IT Systems Management - Advanced</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Summary: We are seeking a highly skilled Technical IT Project Manager to lead the development, implementation, and deployment of specialized construction-related software and mobile applications.<br> The ideal candidate will bridge the gap between technology and the construction sector, possessing a proven track record of managing software development lifecycles (SDLC) or large-scale digital transformation projects tailored for the construction, infrastructure, or PropTech industries.<br> Key Responsibilities: • End-to-End IT Delivery: Lead the planning, execution, and deployment of construction-focused software platforms, mobile applications, or enterprise modules (e.<br>g., ConTech, BIM integration tools, field reporting apps).<br> • Stakeholder Alignment: Act as the primary bridge between technical development teams (engineers, UI/UX designers, QA) and construction-focused stakeholders or clients to translate site needs into technical requirements.<br> • Agile Project Management: Define project scope, manage sprints, track backlogs, and ensure timely software releases while maintaining strict budget controls.<br> • Integration &amp; Testing: Oversee system integrations, user acceptance testing (UAT) with site teams, and ensure high app performance, security, and scalability.<br> • Risk &amp; Change Management: Proactively identify technical bottlenecks, scope creep, or deployment risks, and implement mitigation strategies.<br> • Reporting: Prepare and present data-driven technical progress reports, milestone achievements, and product roadmaps to leadership.<br> • Education: Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related technical field.<br> • Experience: 5 years of proven experience as an IT/Software Project Manager, specifically delivering construction-related software, mobile apps, or PropTech solutions.<br> • Technical Savvy: Strong understanding of the Software Development Lifecycle (SDLC), Agile/Scrum methodologies, API integrations, and cloud environments.<br> • Industry Knowledge: Solid grasp of construction workflows, site operations, or common industry pain points to effectively build/deploy relevant tech solutions.<br> • Tools: High proficiency with project management and development tools (e.<br>g., Jira, Confluence, Trello, Asana, MS Project).<br> • Language: Excellent communication and presentation skills in English.<br> • Mobility: Willingness to relocate to Saudi Arabia (if not already based there).<br> Nice to Have: • PMP, PMI-ACP, or Certified Scrum Master (CSM) certification.<br> • Prior experience in the Saudi Arabia/GCC tech or construction market.<br> • Experience working in fast-paced software startups or technology consulting firms.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The <strong>Senior IT Security Operations Architect</strong> designs, builds, and governs the overarching security operations framework, SOC architecture, and threat mitigation strategies across enterprise hybrid infrastructure. This strategic and technical role aligns operational security systems (SIEM/SOAR, EDR, IAM, Network Defense) with business goals, cloud environments, and national compliance standards.</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li><strong>Architecture &amp; Strategy Design:</strong> Design scalable security architectures for enterprise hybrid environments (On-Premises, AWS, Azure), integrating Zero Trust models and operational security controls.</li><li><strong>SOC &amp; SOAR Integration:</strong> Build and optimize Security Operations Center (SOC) workflows, automation playbooks (SOAR), and SIEM architecture to reduce incident response time and eliminate operational fatigue.</li><li><strong>Security Tool Engineering Oversight:</strong> Architect the deployment and lifecycle management of Next-Gen Firewalls (Palo Alto, Fortinet), EDR/XDR ecosystems, PAM, and Cloud Security Posture Management (CSPM) tools.</li><li><strong>Threat Intelligence &amp; Resilience:</strong> Establish proactive threat-hunting programs, red/blue team operational alignment, and high-availability disaster recovery frameworks.</li><li><strong>Governance &amp; Regulatory Compliance:</strong> Ensure all operational security designs strictly comply with local regulatory frameworks (NCA-ECC, SAMA CSF) and global standards (ISO 27001, NIST).</li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Saudi Arabia </div> </div> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Manage and administer the Microsoft Security suite, including Defender for Endpoint, Defender for Cloud Apps, DLP, Data Classification, and Information Protection. Monitor and respond to security incidents, threats, and vulnerabilities. Enhance security controls, reporting, and overall security posture. Ensure compliance with security, data protection, and regulatory requirements. Collaborate with stakeholders to implement security best practices. Maintain security documentation and support audits. Demonstrate strong communication and interpersonal skills.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>3 to 4 years of experience in security domain. Hands on experience with security tools and technologies. Network+, Security+ and any other security related certifications.</p><p></p></section>

<div dir="rtl"><h3 >About Alwedad Charity and the Role</h3> <p >Alwedad Charity (جمعية الوداد الخيرية لرعاية الأيتام), dedicated to orphan care, is seeking a highly organized and proactive <strong >Outreach Offices Supervisor</strong> to manage its operations in Jiddah and Makkah, Saudi Arabia. This full-time role is essential for ensuring the smooth functioning and effectiveness of the charity's public-facing offices.</p> <h3 >Role Overview</h3> <p >The primary objective of this role is to oversee the daily activities and strategic implementation within the outreach offices. The Supervisor will be responsible for guiding staff, optimizing operational processes, and ensuring that all initiatives align with Alwedad Charity's mission to provide care for orphans. This position requires a hands-on approach to both planning and execution.</p> <h3 >Key Responsibilities</h3> <ul > <li >Participate in the preparation and implementation of executive plans for outreach offices.</li> <li >Supervise and monitor employees and workflow within the outreach offices.</li> <li >Provide support for the execution of events held at the outreach offices.</li> <li >Oversee daily tasks and manage received pledges or assets within the outreach offices.</li> <li >Ensure the quality of supporting tools and resources that facilitate employee work in the outreach offices.</li> <li >Prepare comprehensive reports and continuously monitor performance metrics.</li> </ul> <h3 >Required Qualifications</h3> <ul > <li >Bachelor's degree in Management, Marketing, Public Relations, or an equivalent field.</li> </ul> <h3 >Experience and Skills</h3> <ul > <li >3-5 years of proven experience in field supervision and office management.</li> <li >Demonstrated strong communication skills and a collaborative team-oriented approach.</li> <li >Prior experience in the non-profit sector is preferred.</li> </ul> <h3 >Work Location</h3> <p >This full-time position is based across our outreach offices in Jiddah and Makkah, Saudi Arabia. We invite qualified individuals who are committed to making a difference in the non-profit sector to submit their application.</p></div>